Billing representative jobs in El Paso, TX - 147 jobs
All
Billing Representative
Billing Specialist
Account Representative
Patient Access Representative
Collections Specialist
Customer Service Representative
Collections Representative
Medical Billing, Receptionist
Registration Specialist
Medical Billing Supervisor
Customer Service Representative
Alorica Inc. 4.1
Billing representative job in El Paso, TX
Employment Type: Full-time , $17/hr Supporting: Financial Services About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
* Guide customers through questions, concerns, or challenges they encounter while using the product or service
* Listen actively to understand the root of the issue and provide clear, effective solutions
* Record detailed call information for auditing, reporting, and follow-up purposes
* Maintain and update customer records to ensure accurate and current information
* Identify opportunities to introduce customers to new or enhanced services that meet their needs
* Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
* High school diploma or GED
* 6+ months of customer service or sales experience preferred
For Internal Candidates:
* Must not be on any corrective action or performance plans
* Must have held your current position for 6+ months
* Must have relevant industry/program experience
Location Note: We're currently hiring for this position in El Paso, Texas
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
* Health, dental, and vision coverage with HSA options
* Paid time off
* Flexible pay options: daily or weekly pay
* 401(k) retirement plan
* Leadership development programs that really grow your career
* Open access courses through Alorica Academy
* Paid training and tuition reimbursement
* Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
* Employee assistance program for personal and professional support
* Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs #ElPaso
$17 hourly Auto-Apply 32d ago
Looking for a job?
Let Zippia find it for you.
Bilingual Health Care Customer Service Representative
State Collection Service Inc. 3.9
Billing representative job in El Paso, TX
Job DescriptionDescription:
The GREAT STATE TEAM is seeking Remote Bilingual Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment.
**Veterans and Military Spouses Encouraged to Apply**
Duties include but are not limited to:
Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary
Responds to requests for information by patient/account holders in a professional, thorough, explainable manner
Acts to gain payment or arrangement of payment on behalf of the client as appropriate
Follows client-specific protocols and policies when carrying out duties
Investigates and responds to client enquiries as needed
Enters and monitors payment arrangements
Adhere to all FDCPA, FCRA, HIPPA and other applicable laws
Qualifications, Skills, and Experience:
1+ years' experience working in Call Center of Customer Service function where contact with the public was a part of daily duties
Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred
Ability to work successfully in a fast-paced, deadline-oriented environment
Strong organization skills. The ability to work on multiple tasks simultaneously
Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
Ability to work successfully and cooperatively within a team-based environment
Bilingual candidates will provide additional support for bilingual calls
Internet Requirements:
The minimum internet speed requirements for remote work are as follows:
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Minimum Speed Results: 40 mbps download, 5 mbps upload
Camera Requirements:
Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.
Wage:
Bilingual Remote: $18.00/hr with the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!
Non Bilingual Remote: $16.00/hr with the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!
We Offer a Comprehensive Benefits Package:
Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
Paid time off starting at 90 days and annual profit sharing
7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
Family Friendly Events
Wellness Programs/Gym Reimbursement
All necessary equipment and technical support provided
* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of a criminal background check and references.
Your next great career move could be a click away. Apply now!
State Collection Service is an
Equal Opportunity Employer
. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NMRequirements:
$18 hourly 19d ago
Medical Billing Supervisor
El Paso County (Tx
Billing representative job in El Paso, TX
Requirements MOS: None Education and Experience: A High School Diploma or GED or higher, and five (5) years of medical billing experience including two (2) years in a lead or supervisory capacity. Licenses and Certificates: Certified Healthcare Financial Professional within one (1) year of appointment. Texas Class "C" Driver's License or equivalent from another state.
General Purpose
Under general supervision, supervise medical billing staff and maintain grant program billing accounts.
Typical Duties
Administer and supervise medical billing functions. Involves: Supervise insurance, Medicare and Medicaid follow-up, collections and financial screening of unfunded patients. Responds to billing inquires, posting of payments, rejections and other related activities. Function as the fiscal intermediary contact for Medicare and Medicaid programs to include EMS-Fire. Handle enrollment and revalidation for Medicare and Medicaid provider enrollment for clinics and physicians enrolled in Medicaid. Review work product and processes and coordinate information for reporting purposes. Credential health care providers with third party payers such as Medicare, Medicaid, Blue Cross Blue Shield, Superior, and El Paso First. Function as the system administrator for Medicaid (TMHP) to provide access rights for eligibility checking, billing and remittance import. Update each site for TMHP access every 60 days and maintain access security for TMHP. Research system or processing issues and oversee implementation of solutions. Participate in the revision and implementation of new policies and procedures related to medical billing. Assist in the development and implementation of process and policy changes.
Assist with issues related to area of responsibility. Involves: Provide any additional training requirements of employees and assess the need for additional training. Receive and process insurance and patient payments. Process insurance claim forms and follow-up with third party payer sources; Re-bill insurance companies, Medicare and Medicaid to secure payment. Perform monthly bank reconciliation & track overage/shortage and create journal entries for the same. Perform monthly credit card reconciliation for posting revenue to clinic credit card users. Track Texas Comptroller grant & ACH payments for department and create journal entries for posting to general ledger. Follow up with insurance companies on claims when payment is not received within designated timeframes. Track daily bank & credit card transactions; implement paperless deposit documentation by having staff scan deposits & backup to shared server available to anyone. Conduct monthly clinic audits for Title V & Medicaid compliance. Coordinate eligibility requirements with program managers. Serve as system administrator for internal control software programs (ABS). Track and develop information to be utilized in the Department's costing models. Assist in development of budget process for annual City budget. Track & compile the quarterly grants data for reporting to Texas Department of Health Services (DSHS). Assist in petty cash and deposit/cash custodian functions. Compose appropriate correspondence to agencies and program managers. Review official medical records with provider documentation and assign appropriate codes for all provider services from current editions of official coding sources. Responsible for Department's compliance with Medicare and Medicaid guidelines. Serves as HIPPA officer. Function as safety officer for fiscal services program and serve on safety team as a co-captain on drills & evacuation. Represent Department on Paso del Norte Health Information Exchange and serve on the Privacy & Security Committee. Serve on State of Texas committees for implementing electronic immunization and laboratory reporting. Perform related duties as required.
Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Provide direction and oversee airport personnel after normal work hours.
General Information
For complete job specification, clickhere.
Note: This is an unclassified contract position.Employment is predicated on continuation of state/federal funding.
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of applications have been received.
Please Note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit ********************* for more information.
A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete.
To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.
$32k-43k yearly est. 27d ago
Medical Biller
Quick Claimers Medical Billing
Billing representative job in El Paso, TX
Job DescriptionDescription:
Responsible for the accurate medical claims processing, insurance verifications, and payment posting while ensuring maximum reimbursement through proper billing practices.
· Submit clean claims to insurance companies and follow up on unpaid claims
· Verify patient insurance eligibility and benefits
· Process and post payments from insurance companies and patients
· Review and appeal denied claims
· Monitor accounts receivable and work aging reports
· Ensure compliance with billing regulations and coding guidelines
· Handle patient billing inquiries and resolve discrepancies
· Maintain accurate patient records and billing documentation
· Manages time to complete work in a timely manner and be a team player
· Work collaboratively with clinical staff to ensure proper documentation
· Strong attention to detail and organizational skills
Requirements:
· High School graduate or equivalent, associate's degree in healthcare administration or related field (preferred)
· 2+ years of medical billing experience
· Medical Billing Certification (CPC, CBCS, or similar) (preferred)
· Strong knowledge of CPT, ICD-10, and HCPCS coding (preferred)
Knowledge of specialty-specific billing requirements (preferred)
· Prior experience in healthcare collections
· Experience with Centricity AKA Athena Practice, eClinical Works, Tebra, etc. preferred
· Proficiency in medical billing software and EMR systems
· Understanding of insurance guidelines and regulations
· Knowledge of Medicare, Medicaid, and commercial insurance billing
· Excellent attention to detail and organizational skills
· Strong written and verbal communication abilities
$30k-37k yearly est. 23d ago
Patient Access Representative
Salud y Vida, P.A
Billing representative job in El Paso, TX
Job DescriptionSalary:
Looking for highly-motivated individuals who are interested in working in the medical field. No prior experience necessary.
Job duties include but are not limited to:
Operate telephone business systems equipment to relay incoming, outgoing and interoffice calls
Delivering patient messages to medical providers
Scheduling/Confirming medical appointments
Providing customer service and informing patients of company medical, scheduling, and billing policies.
Responsible for clerical duties such as e-fax documents, authorizations, updating records, and more
Call or send electronic messages to other organizations such as pharmacies, and insurance companies
Minimum requirements
High School Diploma or GED equivalent
Computer/Typing skills: at least 35 WPM
Abilities required
Bilingual English/Spanish preferred
Excellent Interpersonal Communication Skills
Computer Applications Skills
Complex Problem-Solving Skills
Customer Service Skills a must.
$29k-37k yearly est. 8d ago
Patient Reception Specialist - Sun Ridge South
Harbor Health
Billing representative job in El Paso, TX
Harbor Health looking for skilled Patient Reception Specialists (PRS's) to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in El Paso, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
How You Will Get Things Done:
Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
Perform demographic and insurance validation, and inform patients of privacy policies and procedures
Keep the reception and patient waiting areas clean and organized
Other duties as assigned
How You Will Build Trust:
Greet all patients and visitors in a professional and welcoming manner
Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise
How You Will Innovate:
Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily
Schedule patient appointments/follow-up appointments per established policies and procedures
Experience to Drive Change:
Adept in medical terminology and insurance practices
Proficient in the use of computer programs and applications including Google Suite applications and practice EMR systems
Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
Knowledgeable of CPT and ICD-10 coding
Current BLS certification for healthcare providers preferred
High School Diploma/Equivalency required
Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
$29k-37k yearly est. Auto-Apply 35d ago
Account Representative
Crown Equipment Corporation 4.8
Billing representative job in El Paso, TX
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
* Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
* Develop existing accounts and seek new business.
* Analyze opportunities, identify key personnel, and develop strong business relationships.
* Consult and problem solve to enhance the Company's position in existing and target accounts.
* Develop a territory management plan to maximize time with customers.
* Develop sales strategies, proposals, and forecasts.
* Develop and conduct product demonstrations and sales presentations.
* Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
* Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.
Minimum Qualifications
* Less than 2 years related experience
* High school diploma or equivalent.
* Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Preferred Qualifications
* Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
* Knowledge of the entire sales process.
* Strong communication, organizational, and time management skills.
* Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
* Intermittent computer skills including a working knowledge of Microsoft Office Suites.
* Ability and willingness to work outside normal business hours to prepare for sales activities.
* Ability to work in a team environment.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: El Paso
Job Segment: Sales Rep, Outside Sales, Warehouse, Business Manager, Sales, Manufacturing, Management
$32k-38k yearly est. 40d ago
Account Representative - State Farm Agent Team Member
Jordan Escobar-State Farm Agent
Billing representative job in El Paso, TX
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As an Account Representative for the Escobar State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Our goal is to identify needs through "needs based conversations" by providing products that are suitable to a customer's needs and future goals.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. Our agency gives you the training you need to succeed.
RESPONSIBILITIES:
Provide information about insurance products and services.
Have needs based conversation to provide products suitable for customers.
Outdoor sales such as business to business are required.
Outbound calls - 50-60/day. Cold calling is mandatory.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Bilingual in Spanish and English
Experience in customer service or sales preferred.
Property and Casualty license must be obtained in 1st month
Life and Health license must be obtained by 2nd month
If you are looking for a career that will challenge you, then this is suitable for you. I look forward to hearing from you!
$32k-48k yearly est. 21d ago
Account Representative - State Farm Agent Team Member
Team Casillas-State Farm Agent
Billing representative job in El Paso, TX
Job DescriptionBenefits:
Simple IRA
License Paid by Agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Team Casillas - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$32k-48k yearly est. 12d ago
Account Representative - State Farm Agent Team Member
Crystal Martinez-State Farm Agent
Billing representative job in El Paso, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Crystal Martinez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$32k-48k yearly est. 9d ago
Medical Billing Specialist
Scylla Solutions
Billing representative job in El Paso, TX
Job Description
Responsible for the accurate medical claims processing, insurance verifications, and payment posting while ensuring maximum reimbursement through proper billing practices.
Essential Responsibilities:
Submit clean claims to insurance companies and follow up on unpaid claims Verify patient insurance eligibility and benefits Process and post payments from insurance companies and patients Review and appeal denied claims Monitor accounts receivable and work aging reports Ensure compliance with billing regulations and coding guidelines Handle patient billing inquiries and resolve discrepancies Maintain accurate patient records and billing documentation Manages time to complete work in a timely manner and be a team player Work collaboratively with clinical staff to ensure proper documentation Strong attention to detail and organizational skills Other duties as needed.
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must be capable of the following:
Talking: The ability to clearly communicate procedures, and processes; as well as detailed instructions or information accurately in English.
Average Hearing: The ability to hear normal conversations and alarms and to receive ordinary information.
Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or electronic devices.
Physical Strength: Sitting for prolonged periods of time and working on a computer. Carrying/lifting up to 30 pounds.
Repetitive Motions & Dexterity: Regularly requires repetitive motions using the wrists, hands, feet and/or fingers.
Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office Environment Depending on staffing guidelines and client needs, some weekends and overtime may be required of the associate.
$28k-38k yearly est. 17d ago
Admissions and Registration Specialist
El Paso Community College 4.4
Billing representative job in El Paso, TX
Responsible for providing front-line registration services for all student populations into credit and non-credit programs, including generating, maintaining, and digitizing student records in accordance with the Southern Association of Colleges and Schools, Texas Higher Education Coordinating Board Guidelines, state and federal laws, and district policies. In-person work on campus is an essential function of this position.
Process admissions applications to verify eligibility for admission into El Paso Community College (EPCC). Code and maintain applicant and student data, including registration holds. Digitize all original supporting documents and provide guidance to students on required steps to complete the admissions process for all Region 19 designated schools and Dual Credit and Early College High School Program (DC/ECHSP).
Review and analyze required supporting documents to process actions and update the Student Information System appropriately. These updates include but are not limited to grade, attendance, change of address, majors, and other demographic values that impact state and federal reportable items. Update external systems, such as Army IgnitED, Student Exchange Visitors Information System (S.E.V.I.S), and any third-party software the division utilizes.
Provide registration processing assistance for credit and Continuing Education (CE) students, including schedule and class searches, registration "Hold" releases, overrides, over tallies and assigning appropriate registration coding in Student Information System to support such actions.
Act as an information source related to EPCC's policies and procedures and regulations related to residency status in accordance with Texas law requirements. Responsible for accepting and completing enrollment verifications, deferments for student loans companies, employment screening agencies, insurance companies, and the Military. Gather data and certify student enrollment.
Provide information to students regarding numerous topics, including admissions and registration, residency, Texas Success Initiative, Ability to Benefit, English as a Second Language pre-test assistance, International students, and general student services.
Process student, faculty, and administrative initiated course withdrawals, review, and code withdrawal actions in compliance with federal, state, and district requirements.
Serve as liaison to Region 19 designated High Schools and DC/ECHSP to coordinate with appropriate EPCC departments for complete student services, including Testing Services, Counseling, Financial Aid, etc., and resolve semi-routine admissions issues. Ensure compliance by explaining the DC/ECHSP admissions process, referrals, department programs, policies and procedures, and appropriate laws to students and contacts. Refer students to appropriate departments as needed.
Perform other duties assigned.
Required Qualifications:
1. Associate's Degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills and abilities.
NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
2. Effective customer service skills.
3. Proficient computer skills, including internet navigation, Microsoft Office Suite.
4. Ability to maintain confidentiality of work-related information and materials.
5. Ability to manage multiple complex activities and projects.
6. Ability to establish and maintain effective working relationships with staff and the public.
7. Knowledge of Federal and State Student Financial Aid Program's policies, procedures, rules, laws, and regulations.
8. Effective oral and written communication skills.
Special Conditions:
1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.
COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted.
If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.
A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted.
Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status.
Physical Requirements:
While performing the duties of this Job, the employee is regularly required to sit, use hands to feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
$22k-26k yearly est. 60d+ ago
Medical Billing Specialist
Fyzical Therapy and Balance Centers 3.7
Billing representative job in Horizon City, TX
Job DescriptionThis is an exciting time to join the FYZICAL family! If you have one year of billing experience and would enjoy being part of a champion team with a forward-thinking company that takes a unique approach to physical therapy, you are a great fit for our Medical Billing Specialist position in Horizon City, TX!
In this Medical Billing Specialist role, you will be able to enhance your career under the guidance of a helpful, supportive practice leader in an exciting, fast-paced environment. With state-of-the-art technology at your fingertips, you will always have the tools you need to be successful. In addition, you will have access to continuing education, keeping you at the forefront of your profession.
If you are ready to be part of an energetic atmosphere where you can achieve success and career satisfaction, apply for FYZICAL's Medical Billing Specialist job opening today!
A great support team. An exciting work environment. Room to grow. Cutting-edge technology at your fingertips. This and more is your future when you accept this choice Medical Billing Specialist position in Horizon City, TX, with the leading PT company in the U.S.!
We are the world's fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals.
Bring your experience and eagerness to be part of something new and different! Apply for our Medical Billing Specialist job opening today!Responsibilities
Use Electronic Medical Records to reconcile insurance company payments
AR/Medical Billing management
Help patients understand Explanation of Benefits (EOB)
Worker's Comp/auto claims form printing
Post insurance payments using paper and electronic methods (EMR)
Manage Accounts Receivable and medical billing
Print paper claims for Worker's Compensation and Auto carriers
Explain EOB to patients when needed
Required Skills
H.S. graduate or GED certificate
1+ year(s) of Medical Accounts Receivable/Medical Billing experience
Able to successfully maneuver online insurance sites
Advanced Electronic Medical Records skills
Great communicator; friendly personality
Explanation of Benefits experience a plus
High school diploma or equivalent
At least 1 year of AR/Billing experience in a healthcare setting
Experience utilizing EMR systems, including electronic filing, denials, aging of accounts
Ability to navigate insurance websites
Must project a warm, enthusiastic and friendly demeanor in client and team member interactions
EOB and payment posting experience preferred
$30k-42k yearly est. 31d ago
Bilingual Collection Specialist
Capital Credit
Billing representative job in El Paso, TX
Benefits:
Paid time off
Competitive salary
Training & development
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job SummaryWe are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities
Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Resolve issues with customers that have past due accounts
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management
Qualifications
High school diploma/GED required
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent communication and negotiation skills
Compensation: $18.00 - $19.00 per hour
About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.
$18-19 hourly Auto-Apply 60d+ ago
Patient Access Specialist (Full-Time Days, 7A-7P)
Hospitals of Providence 4.4
Billing representative job in Horizon City, TX
About Us
HIGHLIGHTS
SIGN-ON BONUS: $3,000 Sign-on Bonus
SHIFT: Day Shift (7A-7P)
JOB TYPE: Full-Time
FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient)
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview
The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Essential Job Functions
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
Provide and obtain signatures on required forms and consents
Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
Obtain insurance authorizations as required by individual insurance plans where applicable
Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
Scan all registration and clinical documentation into the system and maintain all medical records
Assist with coordinating the transfer of patients to other hospitals when necessary
Respond to medical record requests from patients, physicians and hospitals
Maintain cash drawer according to policies
Maintain log of all patients, payments received, transfers and hospital admissions
Maintain visitor/vendor log
Other Job Functions
Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
Receive deliveries including mail from various carriers and forward to appropriate departments as needed
Notify appropriate contact of any malfunctioning equipment or maintenance needs
Attend staff meetings or other company sponsored or mandated meetings as required
Assist medical staff as needed
Perform additional duties as assigned
Basic Qualifications
High School Diploma or GED, required
2 years of patient registration and insurance verification experience in a health care setting, preferred
Emergency Department registration experience, strongly preferred
Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
Basic understanding of medical terminology
Excellent customer service
Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
Position requires fluency in English; written and oral communication
Fluency in both English & Spanish is a requirement in the El Paso Market
We can recommend jobs specifically for you! Click here to get started.
$29k-34k yearly est. Auto-Apply 60d+ ago
Billing Specialist (In-Person) (Private practice medical clinic)
Elite Dermatology
Billing representative job in Las Cruces, NM
Benefits:
Employee discounts
Opportunity for advancement
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job SummaryWe are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone.
Responsibilities
Processing insurance claims through both private insurance and Medicaid/Medicare
Note and process all necessary forms from the insurance
Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures
Work with doctor's offices and hospitals to obtain charge information and billing details
Enter all billing and payment information into the system properly and without errors
Answer phones, assist clients with questions, take messages, and screen calls
Process patient payments
Ensure funds are properly allocated
Maintains the highest level of confidentiality
Bill medical insurance claims in a timely manner
Work denials
Establish and maintain credentialing for practice/providers
Send delinquent accounts to collections
Strictly adhere to HIPAA standards
Qualifications
Strong customer service skills
Previous experience with medical coding or billing required
Strong organization skills
Excellent attention to detail
Team player
Note: This position is in-person (not remote)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us: At Elite Dermatology, we're committed to providing a superior level of care in a friendly and personalized environment. We are a privately owned, fast-paced, specialized medical practice who takes pride in providing Las Cruces & surrounding areas with options for their skin care needs. Our employees are part of a work culture that promotes teamwork and great patient care. In order to be a part of our team, you must be detail oriented, have a friendly personality, and hold yourself to the highest ethical standards.
$23k-31k yearly est. Auto-Apply 60d+ ago
Billing Clerk FT Days
Three Crosses Regional Hospital
Billing representative job in Las Cruces, NM
If you are looking for a place to call home and grow, Three Crosses Regional Hospital is looking for you! We are looking for an Billing Clerk that is committed to clinical excellence and building a patient-centered culture.
Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve.
We are dedicated to hiring team members that will adapt to our culture, prides themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.
SUMMARY OF RESPONSIBILITIES: Three Crosses Regional Hospital is looking for a Billing Clerk to submit claims, monitor account balances, collect patient information and payments. Must maintain accurate accounting of patient account balances, generate and send out invoices, follow up on past due accounts all in accordance with clinic, state, and federal regulations. Assists other departments as needed.
Essential Functions:
Strong attention to detail
Prepare bills and invoices for medical services and services received
Claims Submission
Establish payment arrangements
Collect and maintain patient insurance and financial information
Monitors debts and unresolved patient accounts by filing claims and other means as necessary
Provide a high level of customer service
Contact customers concerning past due balances
Protects and keeps all patient and hospital information confidential
Minimum Qualifications:
High school diploma or equivalent
Two to three years patient accounting experience
Hands-on experience with spreadsheets and proprietary software
Excellent communication (written and oral) and customer service skills
Confidentiality is a must
Physical Demands and Work Environment
The employee is constantly required to use hands to operate a computer and keyboard, and other office equipment. Will sit and type for extended periods of time.
$23k-31k yearly est. Auto-Apply 60d+ ago
Insurance Billing Specialist
Cottonwood Springs
Billing representative job in Las Cruces, NM
"
Job Title: Insurance Biller II Job Type: Full-time Your experience matters At Memorial Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
How you'll contribute
You'll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Qualifications and requirements
Assists with all functions associated with the Central Billing office. Processes unpaid accounts by contacting insurance payers. Goes above and beyond to be sure all accounts are worked and helps management with training and department process improvement.
High school diploma or equivalent.
Minimum one (1) year experience in medical office or clerical background.
Demonstrated skills in working with computers.
Knowledge of collection practices with insurance payers.
Knowledge of governmental, legal, and regulatory provisions related to collection activity.
Certification or completion courses must meet the standards of Memorial Medical Center.
Job Description outlines physical requirements of the position.
About Us
Memorial Medical Center is a 199 bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.
EEOC Statement
“Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
"
$23k-31k yearly est. Auto-Apply 60d+ ago
Contact Center Collections Representative
Onemci
Billing representative job in Mesilla, NM
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're hiring a results-driven Collections Representative to join our dynamic BPO contact center. In this role, you'll be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records all while delivering exceptional customer service.
If you have strong communication skills, a persuasive personality, and a commitment to resolving financial issues with professionalism and empathy, we want to hear from you!
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Make outbound calls to customers regarding overdue payments and account status.
Negotiate payment plans and settlements in line with company policies and customer circumstances.
Update customer accounts and document all collection activities accurately in the system.
Follow up on broken promises and maintain consistent contact with debtors.
Handle disputes professionally and escalate complex cases to the appropriate department.
Ensure full compliance with regulatory standards and maintain confidentiality of customer information.
Meet or exceed daily and monthly collection targets and call quality standards.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Must be 18 years or older
High school diploma or equivalent required; further education is a plus
1-2 years of experience in collections or a similar contact center role
Strong negotiation and conflict resolution skills
Ability to remain calm and professional under pressure
Familiarity with debt collection laws and practices
Fluency in English required; Spanish fluency is a strong advantage
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
$28k-37k yearly est. Auto-Apply 60d+ ago
Collection Specialist
Global Tekmed Holdings
Billing representative job in Las Cruces, NM
COMPANY OVERVIEW Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency. POSITION OVERVIEW The Collection Specialist role is a full-time opportunity within our Accounting Department, focused on recovering funds owed to the company for services rendered. The main duty of the Collection Specialist involves contacting clients who have not met their financial commitments through various communication channels. The ideal candidate will possess a strong motivation and proactive attitude, along with a willingness to adapt their strategies to maximize collections. This position requires a personable and respectful approach, recognizing the importance of serving Veterans. The Collection Specialist should be goal-driven and capable of collaborating effectively within a team. Working under the supervision of the Collections Manager, the Collection Specialist will also contribute to additional tasks and projects aimed at enhancing the department's growth. SUPERVISORY RESPONSIBILITIES: None ESSENTIAL DUTIES & RESPONSIBILITIES:
Locate and communicate with clients regarding overdue payments.
Maintain record of status of collection efforts.
Review financial status of clients to determine their ability to pay.
Prepare reports and present data to Management and Revenue Affiliates.
Negotiate payment plans based on management approval.
Ensure fair debt collection practices are maintained. Stay current on relevant regulations.
Resolve disputes related to payments or account statuses.
Ensure Collection Manager is updated with collection efforts.
Perform administrative tasks as assigned.
Maintain a professional and respectful approach while dealing with clients.
KNOWLEDGE, SKILLS, & ABILITIES:
Good verbal and written communication skills.
Excellent analytical skills with great attention to detail.
EDUCATION & EXPERIENCE
1-3 years of previous collections experience preferred.
Previous financial or account experience preferred.
Previous customer service experience required.
Previous experience with CRM software and accounting software preferred.
Previous experience working with Veterans preferred.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Prolonged periods of standing or sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
BENEFITS:
401(k) Plan
Medical Insurance
Paid Holidays
Paid Time off
We are an Equal Opportunity Employer Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.
How much does a billing representative earn in El Paso, TX?
The average billing representative in El Paso, TX earns between $27,000 and $42,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.
Average billing representative salary in El Paso, TX