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Billing representative jobs in Greensboro, NC - 347 jobs

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  • Bill Of Materials Administrator

    GKN Automotive

    Billing representative job in Alamance, NC

    Role Purpose Join GKN as a PCO/BOM Administrator, serving as the vital connection between Engineering, Operations, and Commercial teams. You will bridge the Windchill system used by Auburn Hills engineers with the Manufacturing Pro system supporting US CVJ operations. This role is key to ensuring accuracy, compliance, and efficiency in managing Bills of Material (BoM) and Product Change Orders (PCO). Key Objectives Guarantee consistency and accuracy of Bills of Material across systems. Act as a liaison between Engineering, Operations, Supply Chain, and Purchasing. Lead audits and enforce corporate standards for BoM product structures. Manage and track Product Change Orders from initiation to implementation. Support cross‑functional teams with documentation, reporting, and compliance. Contribute to continuous improvement initiatives including TQM, Six Sigma, ISO, and EH&S systems. Qualifications & Skills Ability to read and understand engineering drawings and specifications. Experience in Configuration Management & BOM Life Cycle. Minimum of 5 years in a manufacturing environment, with supervisory experience preferred. Strong interpersonal, organizational, and leadership skills. Proficiency in MS Word, Excel, MS Project, MfgPro, Kronos. Knowledge of Lean Enterprise practices. Analytical mindset with excellent problem‑solving and prioritization skills. Background in logistics or production planning is a plus. What We Offer Opportunity to work in a global leader in automotive manufacturing. Exposure to cross‑functional collaboration with Engineering, Operations, and Supply Chain. Professional growth in a role that directly impacts quality, efficiency, and innovation. A culture that values continuous improvement, teamwork, and leadership development.
    $30k-41k yearly est. 4d ago
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  • Service Biller

    Hoffman Building Technologies, Inc. 3.9company rating

    Billing representative job in Greensboro, NC

    Job Title: Service Biller Department: Administration Reports to: Financial Controller Employment Type: Full-Time We are seeking an experienced Service Biller with a background in specialty contracting service operations (electrical, mechanical, HVAC, plumbing, fire protection, or similar) to manage high-volume, detail-driven billing for service calls, work orders, and service agreements. This role requires strong coordination with service managers, dispatch, and accounting to ensure work is billed accurately, promptly, and in accordance with customer agreements. As an employee-owned company, we value ownership, accountability, and the impact each role has on our shared success. The ideal candidate understands the pace and nuances of service billing, time and materials, not-to-exceed limits, service contracts, and customer-specific billing requirements, and can manage multiple work orders simultaneously without losing accuracy. Key Responsibilities Service Billing & Revenue Capture Prepare and process billing for service calls, work orders, and service agreements Review technician time, material usage, equipment, and subcontract costs for accuracy and completeness Ensure all billable work is captured and billed in a timely manner Manage high-volume billing cycles with varying customer requirements Customer & Contract Compliance Interpret service agreements, work authorizations, and not-to-exceed limits to ensure billing compliance Apply customer-specific billing rules, markup structures, and documentation requirements Respond to customer billing inquiries and resolve discrepancies efficiently Coordination & Workflow Work closely with Service Managers, dispatch, and technicians to resolve missing or unclear billing information Partner with accounting on invoicing, corrections, and payment application Support month-end close by ensuring service work is billed accurately and on time Documentation & Process Maintain organized service billing records and supporting documentation Assist with process improvements to increase billing accuracy and cycle time Support audits and internal reviews as needed Qualifications Required 3+ years of experience in service billing within specialty contracting (electrical, mechanical, HVAC, plumbing, fire protection, or similar) Strong understanding of service billing models (T&M, service contracts, work orders, NTEs) Experience reviewing technician time and material usage for billing accuracy Proficiency with construction/service ERP systems and Excel High attention to detail with the ability to manage volume and deadlines Preferred Experience with systems such as Viewpoint, Service Management platforms, or similar Experience working in a fast-paced service environment Strong communication and problem-solving skills What Success Looks Like in This Role Timely, accurate billing with minimal rework Clear resolution of billing issues before invoicing Strong coordination with service operations and accounting Well-organized documentation and audit readiness Why Join Us Be part of an employee-owned company where service billing accuracy impacts shared success Work closely with service leadership in a role critical to cash flow and customer satisfaction Clear expectations, established processes, and respect for your experience A stable service environment with consistent workflow Work Environment Office-based with potential for hybrid work arrangements May require travel to other office locations around our footprint (on occasion) Compensation Commensurate with experience. Includes benefit package (medical, 401k, PTO, etc.)
    $24k-31k yearly est. Auto-Apply 18d ago
  • Inside Account Representative

    Allen Industries Inc. 4.4company rating

    Billing representative job in Greensboro, NC

    Job Summary: The position of Inside Sales Representative develops a relationship with our current client base. They are experts at illustrating to clients how Allen Industries supports their growth through signage and branding. Essential Functions: Identifies, develops and sells sign and branding solutions in the commercial marketplace Manage assigned accounts Develops and maintains a prospect list and data relevant to projects Call prospective customers and establish buying cycles, customer needs and create a customer supplier relationship Increase sales in respective accounts Search for new businesses using successful prospecting methodology Meet established prospecting quotas Collaborate with internal staff to support the design, estimating, project management and operations processes Transitions new accounts to project management Compiles activity and pipeline reports. Keep reports updated with current information 11. Follow the rules and regulations related to the safety of all employees working for the Company Adherence to all mandated safety procedures including: driving policy, production area safety requirements and fire safety Safety requires all employees to review materials provided by the Company related to any updates on safety procedures Informs management of any safety related issues 12. Other duties as assigned. Competencies: Comfortable selling directly to high-level executives and cold calling multiple levels of a vast array of organizations Ability to handle multiple projects at once Skilled presenter Ability to prioritize tasks and handle numerous issues simultaneously. Customer/Client Focus Organized, detail and results oriented. Strong analytical and problem-solving skills with the ability to exercise sound judgment and make good decisions based on the best interests of the company Strong customer support skills. Ability to maintain a professional demeanor at all times Strong sense of urgency to complete tasks in a timely manner Excellent interpersonal, oral and written communication skills. Ability to work independently, with minimal supervision Ability to work in a fast-paced, high-volume environment Time management Computer proficiency including Microsoft Office Suite (Outlook, Word and Excel) and database software Ethical conduct Collaboration skills Work Environment: While performing the duties of this job, the employee will work in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is often required to perform the following activities: Standing. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting. Ability to sit at a desk for long periods of time. Fingering. Picking, pinching, typing or otherwise working, primarily with fingers. Grasping. Applying pressure to an object with the fingers and palm. Talking. Expressing or exchanging ideas by means of the spoken word. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Visual Acuity. To perform close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and visual inspection. Reaching: Extending hands and arms in all direction Position Type/Expected Hours of Work: This is a full-time, 40 hour a week position with overtime as required. Travel: No travel required. Educational Requirements: Associate degree in business, marketing, construction management, architecture or equivalent experience Preferred Educational Requirements: 1. Bachelor's degree in business, marketing, construction management, architecture or equivalent experience Knowledge Requirements: Five plus years' experience in business to business sales Experience in sales data collection and analysis Experience with strategic sales and account management Experience with Synergy/Macola EM 10 preferred. Experience with Microsoft Office 365 applications such as Skype, Teams, One Drive and SharePoint is strongly preferred but not required. Proficient with common PC based software (Microsoft Excel, Word, Outlook, PowerPoint, etc.) Understanding of business processes is essential. Aptitude in problem-solving. General Disclaimer: The duties listed above are intended only as illustrations of the various types of work that may be performed. Other duties may be assigned as needed by the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Allen Industries is an Equal Employment Opportunity, Affirmative Action Employer. We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital, disability or veteran status.
    $29k-36k yearly est. 14d ago
  • Account Representative (Greensboro)

    Vanderbilt Mortgage 4.2company rating

    Billing representative job in Greensboro, NC

    At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we've been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people-which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential. POSITION TITLE: Account Representative (Greensboro) - (Non - LO - Servicing) JOB STATUS: Full Time/Hourly DEPARTMENT: Loan Servicing REPORTS TO: Team Lead TRAVEL REQUIRED: As Needed WORK SCHEDULE: Hybrid - 4 days in-office, 1 day remote after training PAY: The expected base pay range for this position is from $20.39 to $21.75 plus additional bonus opportunity resulting in an expected total annual compensation of $42,000 to $60,000. Top performers have the potential to earn between $50,000 and $60,000 annually. The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs. Secured training bonus which will be paid in 4 installments of $550 a month for the first 4 months of hire. JOB SUMMARY: The Account Representative resolves customer delinquency through negotiation and problem-solving, while strictly adhering to and demonstrating knowledge of company, state, and federal guidelines. This role reports to the Team Lead and achieves success by educating customers on the importance of paying in a timely manner, providing excellent customer service, and recognizing and determining suitability of assistance options for our customers when applicable, using various tools and negotiation techniques. JOB FUNCTIONS: Account Management Performs account reviews and audits of severely delinquent accounts for proper action and resolution with the monthly goal of resolving the specified number of past due accounts. Performs an average of 100 outbound calls daily to collect on past due mortgage payments, resolve delinquency, identify loss mitigation opportunities, and address customer concerns. Services a portfolio of 1,700-2,000 accounts, by assisting borrowers with mortgage-related questions and inquiries. Assists customers with inquiries relating to escrow, insurance claims, VMF online portal offerings, loan documents, etc. in a patient and customer focused manner. Performs outbound email communication with customers. Handles timelines and actions specific to Consumer Lending loans. Achieves log-in time requirements and assists other departments (customer service, legal) as needed with phone coverage. Analyzes Debt and income information to set-up and review payment plans. Documents mortgage collections system with all activities and communications. Administrative Tasks Orders and reviews home occupancy inspections. Ensures timely sending and processing of Loss Mitigation Paperwork and Document Requests (utilizes mail, email, and DocuSign). Inputs and documents customer complaints, escalating to leadership when required. Reviews accounts for legal and repossession input by creating summaries and sending them to supervisor for approval, requests value opinions as required for legal actions. Attends various meetings and trainings, such as team and department meetings, coaching and call quality meetings, monthly training, and other meetings as required. Other duties as assigned This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned. QUALIFICATIONS: Education: High School diploma or equivalent required. Experience: 0-1 year experience. Previous experience in a Collections, Call Center or Loan Servicing environment a plus. Basic computer skills with ability to type at least 25 wpm. Working knowledge of the View/AS400 system. Great attention to detail and organizational skills. Ability to communicate effectively and efficiently via phone, email, and person to person. Capability of gathering facts accurately, analyzing causes, evaluate alternate solutions, and arrive at sound conclusions on action to be taken. Ability to manage multiple initiatives and/or conflicting responsibilities. Goal oriented, self-motivated personality with the capacity to meet and exceed assigned goals. Ability to effectively collaborate and work in a team environment. Willingness to learn, strong work ethic and work across many teams and business units. Great attention to detail, organizational skills, and time management. PHYSICAL DEMANDS: Must be able to remain in a stationary position 75% of the time. Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer. Will be communicating via phone, Teams, and Zoom. Must be able to exchange accurate information at all times. Must be able to identify and assess account status and determine appropriate process. Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment. BENEFITS: Medical and Dental Plan with Prescription Coverage and Vision. Competitive benefits including 401(K) includes 100% company match of the first 4%. Paid time off days (PTO), maternity/paternity leave, and holidays. Community involvement including Volunteer Paid Time Off (VTO). Tuition Assistance for your first degree Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant. Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being. Collaborative and energetic work environment. Professional development and promotional opportunities. Competitive bonus programs. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Privacy Policy Business Unit - Vanderbilt Mortgage
    $50k-60k yearly Auto-Apply 4d ago
  • Account Representative - Uncapped Commission

    Total Quality Logistics, Inc. 4.0company rating

    Billing representative job in High Point, NC

    Country USA State North Carolina City High Point Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365. What's in it for you: * $40,000 minimum annual salary * Uncapped commission opportunity * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, but also independent and assertive in solving problems * You're eager to develop complex logistics solutions while delivering great customer service * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Communicate with the sales team and customers as the subject matter expert to build and maintain relationships * Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time * Work with the sales team to provide and negotiate competitive pricing * Input, update and manage shipment information in our state-of-the-art systems * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Elite work ethic, 100% in-office, expected to go above and beyond * Extreme sense of urgency to efficiently juggle dynamic operations * Strong communication skills with ability to handle conflict * Solution-focused mindset and exceptional customer service * Ability to work with the latest technologies Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 4135 Mendenhall Oaks Parkway, High Point, North Carolina 27265 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $40k yearly 60d+ ago
  • Account Rep Dock Door

    Crown Equipment 4.8company rating

    Billing representative job in Greensboro, NC

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives. Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts. Develop a territory management plan to maximize time with customers. Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence. Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager. Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch. Minimum Qualifications Less than 2 years related experience High school diploma or equivalent Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. Preferred Qualifications Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus. Strong communication, organizational, and time management skills. Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. Intermediate computer skills including a working knowledge of Microsoft Office Suite. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $32k-38k yearly est. 29d ago
  • Collections

    Collabera 4.5company rating

    Billing representative job in Greensboro, NC

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry: Financial Services Work Location: Greensboro, NC Job Title: Collections Duration: 1 year (Strong possibility of extension) Max Pay: $19/hr on W2 Available Shift/s: • 12PM to 9PM; Monday to Thursday - 8AM to 5PM; Fri - Every other Sat 8AM to 12PM • Training: Monday to Friday; 8AM to 5PM. Classroom training for 3 weeks. OJT will be regular shift hours Job Description: • The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. • The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. • Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. • In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. • This is a position in a high volume call center environment. • Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. • Collectors also work within a structured team setting. • Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. • Monthly incentive opportunities are available based on performance towards set monthly goals. • Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Job Requirements: • Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Qualifications RECENT COLLECTIONS EXPERIENCE. CSR/Call Center a plus.
    $19 hourly 60d+ ago
  • Collections Specialist

    Noregon Systems Inc. 3.5company rating

    Billing representative job in Greensboro, NC

    The Collections Specialist is responsible for managing the accounts receivable portfolio, ensuring timely payment of customer invoices, and maintaining positive client relationships while reducing delinquent accounts. This role requires a detail-oriented and results-driven individual who can balance assertive collection efforts with professionalism and tact. The ideal candidate has experience in B2B collections, strong communication skills, and a working knowledge of accounting systems and credit policies. KEY RESPONSIBILITIES: * Manage daily collection activities on assigned customer accounts to minimize past-due balances. * Contact customers via phone, email, and written correspondence to resolve payment issues. * Maintain accurate and up-to-date records of collection efforts in the accounting system. * Research and resolve billing discrepancies, disputes, and short payments. * Partner with internal teams (Sales, Customer Support, Accounting) to ensure timely resolution of customer concerns. * Prepare weekly and monthly aging reports and escalate high-risk accounts when necessary. * Recommend accounts for credit hold, write-off, or third-party collections based on company policy. * Assist in developing and refining credit and collection procedures to improve efficiency. * Support month-end close by providing accurate receivable data and status updates. * Maintain compliance with all internal controls, privacy laws, and regulatory standards. SUPERVISORY RESPONSIBILITIES: * This position has no direct supervisory responsibilities. EDUCATION/EXPERIENCE REQUIRED: * Associate degree in Accounting, Finance, or Business Administration required; Bachelor's degree preferred. * 2-4 years of experience in accounts receivable or commercial collections. * Strong understanding of billing, payment processing, and credit management principles. * Proficiency with accounting and CRM systems (e.g., NetSuite, QuickBooks, Salesforce). * Excellent verbal and written communication skills with strong negotiation ability. * Proven track record of managing high-volume collections with professionalism and accuracy. ADDITIONAL ELIGIBILITY REQUIREMENTS: * High level of integrity, confidentiality, and attention to detail. * Ability to prioritize and manage multiple tasks under deadlines. * Strong analytical and problem-solving skills. * Intermediate Excel proficiency and familiarity with AR reporting tools. * Comfortable working in a fast-paced environment with cross-functional collaboration. WORK ENVIRONMENT: * Professional office environment with regular communication with internal teams and external customers. PHYSICAL REQUIREMENTS: * Primarily a sedentary role, requiring use of a computer and phone for extended periods. Occasional light lifting of files or office supplies (up to 15 lbs). * This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Noregon Systems, Inc is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
    $76k-95k yearly est. 20d ago
  • Patient Experience Specialist I

    Atlantic Vision Partners 4.5company rating

    Billing representative job in Danville, VA

    Full-time Description The Atlantic Vision Partners Way At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through: · On-Site Training · Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, · Paid Certified Accreditations, and · Unmatched resources like in-house tools to help serve our patients. Come where you can flourish! Your Mission We are seeking a reliable and detail-oriented Patient Experience Specialist I to join our eye clinic. Responsibilities include welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs. The ideal candidate possesses strong computer skills, typing proficiency, and a passion for creating positive patient experiences through empathy. What You'll Do · Answer incoming calls on a multi-line phone system, respond to inquiries, and make outbound calls to patients promptly and courteously · Register patients and verify patients' records are up-to-date and accurate · Verify personal and insurance information for services and procedures · Schedule appointments and procedures · Reschedule missed appointments and cancellations · Process medical record requests · Collect and process payments from patients · Conduct daily reconciliation of cash reports and monies collected · Complete other functions as requested by management Requirements What You Bring · Strong communication, outgoing, and positive interpersonal skills · Healthcare and service industry experience preferred · Empathetic personality with attention to patient's needs · Strong organizational skills with attention to detail; ability to prioritize tasks · Ability to work as a team member and uphold organizational standards and values · Demonstrated computer literacy REQUIRED · Excellent judgment, dependability, and diligence · Demonstrated high ethical standards and integrity · Demonstrated accuracy and thoroughness; monitors own work to ensure quality · Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy · Professionalism: displays positive outlook and pleasant manner, does not instigate, or participate in office gossip or negativity, keeps commitments, dresses appropriately, and is well-groomed · Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolve conflicts, inspire the trust of others, and treat patients and coworkers with respect · High School diploma or GED, associate degree preferred · Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only) Benefits & Perks We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: · No nights or weekends = work/life balance · Paid uniforms · Paid vacation and holidays (+ two floating holidays) · Tuition reimbursement opportunities · Referral bonus opportunities · Discount on designer eyewear · Paid certified accreditation program Physical Requirements: · Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. · Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. · Must be able to be stationary for prolonged periods of time. Cognitive Requirements: · Executes tasks independently. · Learns and memorizes tasks. · Maintains concentration/focus on tasks. · Performs task in a demanding environment requiring multi-task and prioritize work. · Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $25k-29k yearly est. 4d ago
  • UTS - Temporary Insurance Payment Poster at UNC Chapel Hill

    UNC-Chapel Hill

    Billing representative job in Chapel Hill, NC

    The Payment Posting Specialist is responsible for accurately posting incoming payments from insurance companies and patients into the organization's billing system. This role ensures that all payments are recorded properly and in a timely manner, enabling accurate patient account balances and efficient revenue cycle operations. Review and post insurance and patient payments (EOBs, ERAs, checks, credit card transactions). Resolve discrepancies in payment applications, including denials, short pays, and overpayments. Maintain accurate records of payment transactions in compliance with HIPAA and internal policies. Process refunds or adjustments as necessary following approval guidelines. Support audits by preparing and submitting documentation as needed. Required Qualifications, Competencies, And Experience Strong attention to detail and high accuracy in data entry. Knowledge of EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) and basic accounting principles. Excellent organizational and time management skills. Strong problem-solving and analytical abilities. Ability to maintain confidentiality and comply with HIPAA regulations. Work Schedule 40 hours; Monday - Friday from 8 am - 5 pm
    $32k-37k yearly est. 3d ago
  • Assc Patient Care Coord

    Allmed Staffing Inc.

    Billing representative job in Hillsborough, NC

    Job Description Patient Care Coordinator Type: Contract-to-Hire Schedule: Monday-Friday, Business Hours The Patient Care Coordinator serves as the primary point of contact for patients, ensuring a smooth and positive front-office experience. This role manages daily reception activities, patient registration, scheduling, and customer service while supporting efficient clinic operations. Key Responsibilities Greet, check in, and check out patients and visitors in a professional, courteous manner Schedule appointments and maintain accurate patient records in the practice management system Collect payments and address patient questions or concerns Deliver exceptional customer service across phone, email, and patient portals Manage front-desk workflow, correspondence, and administrative tasks Build and maintain positive relationships with referral sources and internal teams De-escalate patient concerns and provide appropriate assistance and support Ensure confidentiality and full HIPAA compliance at all times Maintain accurate documentation and filing systems Collaborate effectively with multiple departments Work independently and as part of a team in a fast-paced environment Remain flexible and perform additional duties as assigned
    $30k-39k yearly est. 7d ago
  • Billing Specialist

    Gastroenterology Associates of The Piedmont

    Billing representative job in Winston-Salem, NC

    Full-time Description GAP is the longest established gastroenterology practice in the Piedmont Triad area. This independent, physician-owned GI practice is looking for a Billing Specialist. GAP evaluates new patients, performs consultations and conducts follow-up visits for chronic gastrointestinal conditions. Our offices draw and assess labs, administer injections and monitor medication therapies. We offer on-site infusion services and our clinical staff assist with a variety of in-office procedures. When appropriate, GAP schedules appointments for outpatient screening, diagnostic and/or treatment procedures. Our endoscopy centers are physician-owned outpatient ambulatory surgical centers which specialize in colon cancer screening and prevention as well as a number of other procedures including endoscopy, and Interstim Bowel Control Therapy.. Excellent benefits package include health insurance options, dental, vision, life, long-term and short-term insurance coverage and a robust 401k/profit sharing plan; voluntary benefits including voluntary life and medical bridge plans. Paid time off, paid holidays and a friendly environment where work/life balance is a priority. Exceptional providers and well-trained staff on board. Looking for another strong team member! Responsibilities include various aspects of the revenue cycle. This may include but is not limited to resolving insurance denials or no response claims issues, payment posting (insurance or personal), patient collection activities including referral of accounts to collections agency, reviewing patient and insurance credits to determine if a refund is applicable, answer incoming phone calls into the billing office from patients, insurance companies and internal staff. Hours: Full time (Monday - Friday, 8am - 5pm) Hybrid work opportunity possible after training and orientation period at the discretion of management. Team member must come to office one day a week. Requirements Insurance Follow-up If assigned, Utilize coding and billing knowledge to review and resolve insurance denials from various insurance companies. This includes making contact with insurance companies via their online portal or via the telephone to identify the reason for the denial. Initiating and then tracking appeals with insurance companies as needed. Follow up on claims that have had no response from insurance. Follow up on claims that have had partial payments but have remaining charges that are unpaid. Assist with the resolution of claim edits within EPIC and claim edits received from the Clearinghouse. Document all follow-up activities within the EPIC system. Payment Posting If assigned, Accurately post insurance payments both electronically and manually within the EPIC system. This will be done in conjunction with remittance information that is received through the Clearinghouse or individual payer websites. Review and resolve any insurance credits or recoupments as noted on electronic remits and paper EOBs. Accurately post patient payments. Patient Collections If assigned, Review accounts that are at least 120 days old as a patient balance to determine if it is appropriate for the patient to receive a final notice letter. Generate Final Notice letters out of EPIC for patients as deemed appropriate Assist with final review of accounts that have received a final notice letter and refer accounts to an outside collection agency following defined patient collection procedures. Patient and Insurance Refunds If assigned, Review patient accounts in the credit WQs that have a credit balance and no outstanding charges to determine if a refund is due. Request patient refunds as deemed appropriate Review insurance refund requests as received and determine if the request is valid. If request is valid, make the necessary adjustments on the patient account to create the requested refund amount and correct the account with any new insurance information and/or refile a corrected claim. If request is not valid, perform necessary follow-up with the insurance company. Customer Service Answer incoming billing calls from patients and process credit card payments made over phone. Serve as a resource to other GAP staff to help answer insurance and billing related questions. Ensure the privacy and confidentiality of patient information. Use customer service principles and techniques to deal with patients calmly and pleasantly. Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Coding and Billing Specialist that are mostly sedentary with some standing, walking, reaching. Daily and repetitive data entry may cause nerve problems unless ergonomic techniques are used. Periodic stress occurs from handling many calls and dealing with patient requests. While performing the duties of this job, the employee is regularly required to talk and hear. Stress can be triggered by workload and difficult patients. GAP is an equal opportunity employer.
    $27k-36k yearly est. 11d ago
  • Cash Applications Specialist

    Global Channel Management

    Billing representative job in Danville, VA

    Cash Application Specialist needs 2+ years experience Cash Application Specialist requires: Diploma Cash applications experience Perform accurate posting, reconciliation and application of customer payments. Identify and apply payments to appropriate customer and client accounts and invoices - Reconcile differences, post short/over payments, deductions, on account and partial payments and appropriately code all reconciling transactions Research online history for payments of missing invoices and prior chargebacks and post applicable transactions Utilize excel spreadsheets to assist with payment reconciliation and to support transactions Contact customers and clients regarding missing remittance information Utilize shared mailboxes and customer web portals to identify and retrieve remittance details Utilize report archive system and Client Information System to extract receivable and remittance information to assist with payment application/reconciliation Compose professional internal and external emails
    $31k-43k yearly est. 60d+ ago
  • Lab Collector

    Summit Spine and Joint Centers

    Billing representative job in Asheboro, NC

    Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 11 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care! Job Description Summary: Under general supervision of a licensed provider, as a Lab Collector, one must be able to effectively collect urine and swab samples from patients in a timely manner and perform clinical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department. This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Director of Operations. This position's primary location will be for Asheboro and subject to change based on coverage/business needs, and operating hours. Responsibilities: Triage patients to be seen by providers including rooming patients, taking vitals, merging patient charts, and communicating directly with patients. Assist providers in exam rooms. Effectively process messages between patients and administration or other medical offices. Report to Director of Operations. Skills & Abilities (minimum qualifications): Must be responsive and comfortable handling and processing urine samples. Must be able to conduct cheek swabs. Detail-oriented. Must be willing to travel to other locations. Previous clinical experience. Willingness to cross-train on all other clinical responsibilities Education And Experience (preferred qualifications): Experience using eClinicalWorks or other EHR system preferred. 1-year clinical experience preferred Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
    $25k-34k yearly est. 60d+ ago
  • Corporate Collections Specialist

    J Roy Recruiter

    Billing representative job in Winston-Salem, NC

    Job Responsibilities ***Immediate Interviews and start - Interviews scheduled June 26 - June 29th Marketing firm is seeking a professional and outgoing Corporate Collections Specialist to help us ensure timely payments and build lasting relationships with customers. To excel in this position the ideal candidate needs to be able to communicate well with others, be detail and goal orientated and maintain quality and accuracy. Essential Job Duties • Make collection calls to customers • Update and consult with management regarding status of accounts. • Send collection letters according to company policy and submit accounts to outside collection agency as needed. • Maintain collection notes in respective systems. • Assist with processing customer payments • Work with customers and branch to reconcile and resolve disputed accounts Skills Required High School diploma required / Accounting degree preferred but not required with proven experience Willingness to learn and grow within the position Have excellent written and oral communication skills Must be proficient in Microsoft office software and other commonly used office equipment Must be able to work well with others and have excellent customer relations skills
    $30k-40k yearly est. 60d+ ago
  • Inside Account Representative

    Allen Industries Inc. 4.4company rating

    Billing representative job in Greensboro, NC

    Job Summary: The position of Inside Sales Representative develops a relationship with our current client base. They are experts at illustrating to clients how Allen Industries supports their growth through signage and branding. Essential Functions: Identifies, develops and sells sign and branding solutions in the commercial marketplace Manage assigned accounts Develops and maintains a prospect list and data relevant to projects Call prospective customers and establish buying cycles, customer needs and create a customer supplier relationship Increase sales in respective accounts Search for new businesses using successful prospecting methodology Meet established prospecting quotas Collaborate with internal staff to support the design, estimating, project management and operations processes Transitions new accounts to project management Compiles activity and pipeline reports. Keep reports updated with current information 11. Follow the rules and regulations related to the safety of all employees working for the Company Adherence to all mandated safety procedures including: driving policy, production area safety requirements and fire safety Safety requires all employees to review materials provided by the Company related to any updates on safety procedures Informs management of any safety related issues 12. Other duties as assigned. Competencies: Comfortable selling directly to high-level executives and cold calling multiple levels of a vast array of organizations Ability to handle multiple projects at once Skilled presenter Ability to prioritize tasks and handle numerous issues simultaneously. Customer/Client Focus Organized, detail and results oriented. Strong analytical and problem-solving skills with the ability to exercise sound judgment and make good decisions based on the best interests of the company Strong customer support skills. Ability to maintain a professional demeanor at all times Strong sense of urgency to complete tasks in a timely manner Excellent interpersonal, oral and written communication skills. Ability to work independently, with minimal supervision Ability to work in a fast-paced, high-volume environment Time management Computer proficiency including Microsoft Office Suite (Outlook, Word and Excel) and database software Ethical conduct Collaboration skills Work Environment: While performing the duties of this job, the employee will work in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is often required to perform the following activities: Standing. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting. Ability to sit at a desk for long periods of time. Fingering. Picking, pinching, typing or otherwise working, primarily with fingers. Grasping. Applying pressure to an object with the fingers and palm. Talking. Expressing or exchanging ideas by means of the spoken word. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Visual Acuity. To perform close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and visual inspection. Reaching: Extending hands and arms in all direction Position Type/Expected Hours of Work: This is a full-time, 40 hour a week position with overtime as required. Travel: No travel required. Educational Requirements: Associate degree in business, marketing, construction management, architecture or equivalent experience Preferred Educational Requirements: 1. Bachelor's degree in business, marketing, construction management, architecture or equivalent experience Knowledge Requirements: Five plus years' experience in business to business sales Experience in sales data collection and analysis Experience with strategic sales and account management Experience with Synergy/Macola EM 10 preferred. Experience with Microsoft Office 365 applications such as Skype, Teams, One Drive and SharePoint is strongly preferred but not required. Proficient with common PC based software (Microsoft Excel, Word, Outlook, PowerPoint, etc.) Understanding of business processes is essential. Aptitude in problem-solving. General Disclaimer: The duties listed above are intended only as illustrations of the various types of work that may be performed. Other duties may be assigned as needed by the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Allen Industries is an Equal Employment Opportunity, Affirmative Action Employer. We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital, disability or veteran status.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Account Rep Dock Door

    Crown Equipment Corporation 4.8company rating

    Billing representative job in Greensboro, NC

    :** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. **Job Posting External** **Job Duties** + Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives. + Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts. + Develop a territory management plan to maximize time with customers. + Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence. + Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager. + Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch. **Minimum Qualifications** + Less than 2 years related experience + High school diploma or equivalent + Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. **Preferred Qualifications** + Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus. + Strong communication, organizational, and time management skills. + Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. + Intermediate computer skills including a working knowledge of Microsoft Office Suite. **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $32k-38k yearly est. 35d ago
  • Collections

    Collabera 4.5company rating

    Billing representative job in Greensboro, NC

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry: Financial Services Work Location: Greensboro, NC Job Title: Collections Duration: 1 year (Strong possibility of extension) Max Pay: $19/hr on W2 Available Shift/s: • 12PM to 9PM; Monday to Thursday - 8AM to 5PM; Fri - Every other Sat 8AM to 12PM • Training: Monday to Friday; 8AM to 5PM. Classroom training for 3 weeks. OJT will be regular shift hours Job Description: • The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. • The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. • Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. • In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. • This is a position in a high volume call center environment. • Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. • Collectors also work within a structured team setting. • Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. • Monthly incentive opportunities are available based on performance towards set monthly goals. • Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Job Requirements: • Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Qualifications RECENT COLLECTIONS EXPERIENCE. CSR/Call Center a plus.
    $19 hourly 8h ago
  • Account Rep Dock Door

    Crown Equipment Corporation 4.8company rating

    Billing representative job in Greensboro, NC

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties * Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives. * Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts. * Develop a territory management plan to maximize time with customers. * Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence. * Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager. * Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch. Minimum Qualifications * Less than 2 years related experience * High school diploma or equivalent * Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. Preferred Qualifications * Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus. * Strong communication, organizational, and time management skills. * Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. * Intermediate computer skills including a working knowledge of Microsoft Office Suite. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities Nearest Major Market: Greensboro Job Segment: Sales Rep, Warehouse, Business Manager, Sales, Manufacturing, Management
    $32k-38k yearly est. 35d ago
  • Collections

    Collabera 4.5company rating

    Billing representative job in Greensboro, NC

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Job Description Industry: Banking Location: Greensboro, NC Job Title: Collections Representative Contract Duration: 4 to 5 Months Pay Rate: $19.00/hr Shift Timings: Monday to Thursday 12:00 PM to 9:00 PM, Friday 8:00 AM to 5:00 PM and every alternate Saturday 8:00 AM to 12:00 PM Role and Responsibility: The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. On Job Training will be regular shift hours Must have Customer Service assessment Qualifications Required Skills: · Excellent oral and written communication skills · Strong negotiation skills · Excellent organizational skills · Ability to multi-task · Must be able to work in teams · Self-motivated and results-oriented Desired Skills: · Previous Collection experience · College degree desired, but not required · Desire to resolve customer issues a must Additional Information To know more about this opportunity, please contact: Vishal Patel Cell: ************ Email: vishal.npatel[@]collabera.com
    $19k-30k yearly est. 60d+ ago

Learn more about billing representative jobs

How much does a billing representative earn in Greensboro, NC?

The average billing representative in Greensboro, NC earns between $27,000 and $42,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.

Average billing representative salary in Greensboro, NC

$34,000
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