Billing representative jobs in Jacksonville, FL

Responsible for all duties involved with the follow-up and prompt collections of Inpatient Government, Managed Care, Commercial and Worker's Compensation account balances. All outstanding claims must be followed up and resolved in a timely manner. Review reports for claim denials and rejections. Correct and resubmit claims as needed. Submit requested information, claim reconsiderations and claim appeals within payer timely filing guidelines. Monitor accounts for recoupment of payments. Respond to patient questions, problems, or complaints in a courteous and professional manner. Responsibilities: Meet or exceed departmental KPI's Experience with IRF billing regulations Works all denials by using the designated systems on a timely basis, report problems & trends Perform follow-up functions for delayed payments. This includes but is not limited to telephone inquiries or formal appeals on incorrectly paid claims. Document all accounts clearly and concisely of all activity and resolve all accounts through final collections. Initiate appropriate collection letters on patient liability. Provide training for new employees, maintain/update training materials. Key person to perform all system testing and validation. Provide support to Revenue Cycle Department by communicating with patients on billing and follow-up concerns. Request medical record documentation as required to resolve the account. Perform daily account follow-up using the worklist and task list in Patient Account system. Submit claims electronically. Verify payment schedules for correct allowances. Accumulates, prepares, and analyzes data necessary for contract compliance of HMO and PPO and other contracted payers. Correct bad addresses, as necessary. Assisting Patient Accounts Representatives with any question or concerns. Keeping track of the Accounts Receivable and focusing on targeted areas. Strive for optimal collections pertaining to account receivables less than 90 days old. Assist Patient Account Representatives in verifying and editing data on claim for correct submission to insurance carriers when needed. Work with Patient Account Supervisor/Manager on notifying them of the different insurance carrier changes concerning billing and collections procedures. Ensure that the errors on account follow-up are kept at a minimum and report the percentage to the next level manager. Handle complicated patient account issues. Adheres to all Brooks Rehabilitation policies and procedures Qualifications: High School graduate Five+ years of job-related experience in hospital Business Office or CBO. Experience with Microsoft Office to include proficiency with Excel spreadsheets strategic and analytical skills. Knowledge of CPT and ICD-10 coding procedures. Working Experience with medical terminology. Self-starter and able to work in a fast-paced environment. Detail oriented In-depth working knowledge of all payers Working experience with data spreadsheets, tracking & trending Excellent communication skills, both written and oral Working knowledge of patient accounting systems Compensation: Experience and education may be considered along with internal equity when job offers are extended. Location: Samuel Wells Building. 3599 University Blvd South, Jacksonville, FL 32216 Hours: Monday - Friday, 40 hour per week Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan with Match Employee Discounts Education and Professional Development Programs

Country USA State Florida City Jacksonville Descriptions & requirements About the role: As an Account Representative for TQL's Mexico cross-border division, you'll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico. What's in it for you: * $40,000 base salary with uncapped commission opportunity * Leadership advancement opportunities with 75% of leaders promoted from within * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: * Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs * Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time * Work with the sales team to provide and negotiate competitive pricing and rates * Update and manage shipment information utilizing our industry-leading tech platforms * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Fluent in Spanish and English * College degree is preferred, but not required * Sales experience preferred, but not required * The determination to work harder than anyone you know * Strong problem-solving skills, while being forthright about conflict * Ability to work with the latest technologies * An obsession for great customer service Where you'll be: 12724 Gran Bay Parkway, Jacksonville, Florida 32258 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

The Billing & Collections Specialist is responsible for accurately processing, auditing, and recording company revenue, commissions, and accounts receivable. This position ensures timely billing, payment collection, and proper distribution of revenue and commissions for both local and long-distance operations. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. A positive attitude, dependability, and teamwork are essential. Essential Functions / Major Responsibilities Receive, audit, and process paperwork from owner-operators, local operations, and customer service. Promptly submit documentation to customers, Vanline headquarters, and other agents as needed. Rate shipments using Vanline mainframe systems and compensation schedules to accurately calculate company revenue. Calculate and record commissions for owner-operators and sales representatives per established agreements. Prepare, issue, and track customer invoices in a timely and accurate manner. Audit revenue and commission data, identifying and correcting discrepancies as necessary. Maintain accurate storage and warehouse billing for household and commercial orders, including monthly billing and COD payment verification. Manage accounts receivable, including credit card processing and collection activities. Produce weekly A/R and collection reports and communicate status updates to management. Assist with processing cash receipts and deposits. Develop and maintain positive, professional relationships with internal teams, customers, drivers, and agents. Continuously seek to improve processes, adapt to changing priorities, and complete additional assignments as directed by management. Specific Job Skills / Requirements Positive, team-oriented attitude and professional demeanor. Excellent organizational and time management skills. Strong attention to detail and problem-solving ability. Proficient written and verbal communication skills. Ability to prioritize and manage multiple responsibilities simultaneously. Strong customer service orientation and commitment to timely, accurate work. Ability to work independently with minimal supervision in a fast-paced, deadline-driven environment. Education and/or Experience High school diploma or GED required. Minimum two (2) years of experience in billing, revenue, or accounts receivable functions; experience in the moving/storage or transportation industry preferred. Proficiency with Microsoft Excel required. Job Conditions Demanding, fast-paced work environment. Full-time, in-office position. Standard office conditions with average noise levels. Prolonged periods of sitting and computer use. Heaviest workload occurs during peak season (May through October); occasional overtime required.

Responsible for directing the work of the billing department with in the clinic. Supervises billing specialists in an inpatient and/or outpatient office. Coordinates activities and schedules work assignments to meet billing deadlines. Resolves complex patient billing inquiries and problems. Monitors performance of staff, makes hiring decisions and conducts performance appraisals. Provides leadership, guidance and support focusing on quality services and compliance with company standards. Required Skills Understands health insurance and medical costs, including coding. Requires good customer skills. Proficient computer skills. Possess a strong work ethic and a high level of professionalism. Ability to lead / direct others in meeting daily operational goals. Professional e-mail etiquette and communication skills. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment.

The Billing Specialist compiles data, computes fees and prepares invoices for billing purposes. This position also performs a range of general accounting, bookkeeping and clerical support functions. (This is meant to be a guide. Duties may vary dependent upon management.) Essential Position Functions: * Prepare invoices and upload them into customers' systems for payment. * Verify accuracy of invoices for proper cost and fee recognition. * Responsible for following consistent billing standards, processes, and using consistent templates. * Prepare and utilize v-lookups to verify and confirm cash receipts. * Contact customers regarding past due invoices and confirm plan for payment. * Communicate and work with departments to ensure optimal work flow and communication exists. Build rapport and uphold strong customer service culture both internally and externally. * Monitor customer accounts for payments received, delayed payment and non-payment. * Responsible for creating weekly Quick Bill reports. * Create and submit credit/debit memos. * Prepare and send weekly aging recap reports to managers. * Perform general office and administrative tasks as required. * Other duties as assigned. Education and/or Experience: * High school diploma or GED required. * Minimum of 2 years of Accounting Clerk or related work experience. * Familiarity with generally accepted accounting/bookkeeping principles and procedures is required. * Must have basic Microsoft Office (Word, Excel, Outlook) skills. * Must be able to efficiently use a Windows-based computer. * Ability to prioritize and complete assignments accurately and in a timely manner. * Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment. * Strong interpersonal, organizational, verbal and written communications skills. * Must demonstrate discretion due to the sensitive nature of the work. * Must be able to work alone, and with a team. * Must be able to pass a drug screen and criminal background check. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Frequent walking, standing, sitting within the work area. * Ability to sit for extended periods of time. * Ability to effectively communicate with employees, management, peers, et al. Work Environment: The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The work environment is that of an office position with minimal to high noise levels or may be remote based. * The position requires working independently, as well as part of a team. * This position requires verbal and face-to-face contact with others daily. * Frequent use of a computer is necessary. * This position requires use of all general office equipment.

Job Details Jacksonville - Regency Park - Jacksonville, FL Full Time Up to 5% Clinical OperationsDescription “Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Representative Coordinator serves patients and Medical Location staff by identifying the best method to schedule patients' flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcomes and greets patients/clients/visitors to the department in a helpful and friendly way; determines the purpose of visit and directs them to appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. When scheduling appointments, PRC screens patients for updated demographics, new patient visits or update registration and informs patients of adequate information that must be presented at time of visit. Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. Ability to work in a fast-paced environment. Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Assist with daily patient flow in areas as needed. Verifies patients by reading patient identification. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Communicates observations of a patient's status to nurse-in-charge. Responsible for ordering medical supplies according to the department's needs. Able to rotate weekends, holidays, shifts and center location according to company needs. Participates in meetings of staff and department meetings. Shares acquired knowledge and learning. Consistently reports for duty on time. Keeps patient's information private and limits conversation of a personal nature in patient's presence. Degree of teamwork and cooperation with personnel from other departments. Check medical records and follow up obtaining missing results prior to the patient's appointment. Perform other duties as assigned by the supervisor. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Graduate or equivalent. Required Experience 1+ years of experience in the medical field. Customer Service skills and training. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Basic Computer Skills. Ability to work in a fast-paced environment. Consistently reports for duty on time. Preferred Qualifications 3+ years of experience in customer service and the medical field preferred. Relevant or any other job-related vocational coursework preferred. Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X

Full-time Description We're Still Growing and Hiring---Come Join our Team! Our Ophthalmic Patient Representatives serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork. Benefits Offered 401K, Dental, Life, Medical, Vision

All candidates should have a working knowledge of transportation and have good working knowledge of computers. Extra consideration will be given to candidates with the following specific experience: Freight billing in a transportation environment Vendor/Carrier payment and/or Accounts Payable knowledge Understanding reading freight bills/Pod to match PO's. McLeod Software System, Prophesy or PCS Software Documentation imaging or previous use of imaging software Excel Entry Level and Microsoft Office/Teams in large volume experience Trucking and/or brokerage experience a plus. Driver and/or carrier settlements experience. Accounts payable or worked in transportation accounting or dispatch. Your daily job will require the following; Ability to Maintain a list of customers' accounts billing up to 300 invoices per week. Ability to use various Customer Portals for Data Entry, Invoices and Paperwork uploading. Ability to use imaging software to view backup paperwork, prior to invoicing/ paying carrier. Ability to Process email at large volume internal/external Microsoft Outlook. Ability to match bills, lumpers, and paperwork to McLeod movement for payment. Ability to identify the correct paperwork is received and legible to bill invoice/pay carrier. Ability to account for any accessorials added to the invoice with backup. Ability to call and/or email carriers for any missing supporting documentation timely. Ability to report OS&D off bills into our McLeod OS&D system. Ability to multitask in large email, Microsoft Teams and data files. Ability to work in a fast paced, team oriented environment. Ability to maintain a professional and courteous attitude. Ability to maintain good attendance and minimal tardiness. Ability to work overtime when business dictates necessary. Finalizing carrier settlements and submitting for payment. Finalizing customer invoice and submitting payment. A very organized problem solver that can adapt to change and wants to create a teamwork environment would be suitable for this position. Our company is a privately owned manufacturing company. We offer benefits which reflect our commitment to attracting and retaining great people. This includes excellent pay, competitive health and dental care coverage, and retirement plan. We value a diverse work environment and encourage qualified individuals to apply, regardless of race, religion, disability, national origin, veteran status, gender, and age. We are an Equal Opportunity Employer.

Essential Functions: Comprehensive review of legal invoices for compliance with Legal Services Guidelines. Adjusting legal invoices as needed in the legal billing system Acuity. Familiar with legal terms and documents Can sit, read, and concentrate for long periods of time Participate in work related group conversations Detail oriented Required Education: · High School Diploma Physical Requirements: Hearing Talking Sitting for long periods of time Key Strokes Candidates will take online skills testing in the following: Microsoft Suite (Excel, Word, Outlook etc.)

Angel Kids Pediatrics seeks an experienced Medical Biller. The ideal candidate will have a strong background in medical billing, with the skills necessary to improve current billing procedures and reduce A/R days. The successful applicant will work on a number of tasks requiring data analysis, in-depth evaluation and exercising judgement within the appropriate scope of practice. We offer excellent benefits, generous paid time off and competitive compensation.

Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential. Principal Responsibilities Acquire and Maintain Customers Basic furniture, appliance, home electronic installation/removal Complies with all company vehicle safety standards and documentation Credit/Customer Relationship Management Customer payments and data entry in VersiRent computer program Fill out receipt books, make journal entries Inbound/Outbound Service calls Making deliveries or collecting merchandise Sales and merchandising, and all other duties deemed necessary by store management Requirements for Account Representative Excellent telephone skills Intermediate math skills Maintain professional appearance Must be able to drive during day, night and meet all safety requirements Must be able to explain terms of rental/lease agreement to customer Must be able to read, write and communicate effectively in person and over telephone Must be able to work overtime Must be proficient in product features, benefits; must be able to work on showroom floor Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements Regular and consistent attendance, including nights and weekends as business dictates. General Physical Requirements Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds Stooping, bending, pulling, climbing, reaching, and grabbing as required Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics Prolonged driving and standing Must be able to work in and outdoors in a variety of climates and weather conditions $15.00 - $16.00 Hourly

Job Details Experienced Pine Castle Inc. - Jacksonville, FL Full Time 4 Year Degree $22.00 Hourly None Day AccountingDescription EXEMPT: No SHIFT: 8.0-hour work day - M-F DEPARTMENT: Finance LOCATION: Main Office REPORTS TO: Accounting Manager Summary The Billing Specialist, under the supervision of the Accounting Manager, is responsible for ensuring accurate and timely billing and collections for all Private Pay, Medicaid, and other third-party payers. This position plays a critical role in maintaining Pine Castle's financial sustainability by ensuring compliance with state and federal billing regulations, resolving billing discrepancies, and supporting staff and participants with clear communication. The Billing Specialist models Pine Castle's Core Values by embracing differences, respecting personal choice, caring deeply, and practicing servant leadership in all billing interactions. Essential Duties and Responsibilities The following duties are representative of the role. Other duties may be assigned as necessary. Billing & Invoicing Process monthly billing for Medicaid (Med Waiver), APD, CDC, and Private Pay participants/residents. Create and distribute monthly invoices for Private Pay and Social Security accounts as necessary. Ensure all service authorizations are received, accurate, and current before billing. Collections & Customer Support Coordinate with Program Directors to facilitate timely collection of outstanding receivables. Respond to billing inquiries from participants, caregivers, program staff, and auditors with professionalism and clarity. Conduct timely research and correction of denied claims, including submission of appeal and replacement claims when necessary. Establish and maintain communication with internal staff and external payers to resolve billing issues and secure timely, accurate, and maximum reimbursement. Maintain strong working relationships across programs, operations, and finance to resolve billing issues promptly. Compliance & Recordkeeping Maintain accurate billing records, authorization forms, reports, and supporting files in compliance with state, federal, and HIPAA requirements. Provide monthly itemization of all past due accounts, and recommended adjustments to the Accounting Manager. Uphold strict confidentiality and adhere to HIPAA guidelines at all times. Reporting & Special Projects Prepare and update spreadsheets for billing reconciliations, analysis, and reporting. Assist with audits, special projects, and cross-departmental initiatives as needed. Actively participate in department meetings and continuing education to enhance billing knowledge. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Minimum of three (3) years of professional billing, coding, and reimbursement experience, preferably in a community healthcare or nonprofit setting. Experience with Microsoft Windows, Excel, and billing software or websites such as Availity, OPTUM Pay, and ICANotes. Priority will be given to candidates with experience in mental health billing and Medicaid HCBS Waiver program billing. Knowledge of: Medicaid and private billing requirements. State and federal billing regulations, including coding and reimbursement standards. Certificates, Licenses, Registrations Must maintain required certifications and trainings, including HIPAA, Direct Care Core Competencies, Zero Tolerance, CPR, and First Aid, as directed by Pine Castle's organizational policies. Other Skills and Abilities Strong Excel and data management skills. Excellent written and verbal communication skills. Strong time management and prioritization abilities. Ability to work independently with minimal supervision. Analytical skills to interpret data, recognize discrepancies, and recommend solutions. Demonstrates integrity, confidentiality, and accountability in all work. Physical Demands Regularly required to sit, talk, and hear. Frequently required to use hands to handle or feel objects, tools, or controls. Occasionally required to walk, reach, or lift to 10 pounds. Vision requirements include close and distance vision and the ability to adjust focus. Work Environment Standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Description Radius Global Solutions LLC, is hiring experienced Third Party Debt Collectors to join our Team! The Third Party Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts. Essential Functions Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options. Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options. Prepare correspondence on delinquent accounts. Research disputed delinquent account balances and makes necessary corrections. Review collection up unit and changes account status based on established procedures. Review accounts to be recommended for closure and assists in report preparation. Participate in regular meetings and communicates opportunities for process improvement. All other duties as assigned. Employees enjoy the following benefits: Medical Benefits including Health, Dental & Vision Employer paid life insurance Paid Time off Paid Holidays Employee Referral Bonuses Business Casual Dress Code Minimum Qualifications Previous Third Party Collections experience is preferred Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus Regular attendance and adherence to a set schedule, which includes breaks and lunches. High School diploma or equivalent required, some post-secondary education preferred. Strong oral communication and interpersonal skills required. Excellent computer navigation skills required. Experience using CRS and automated dialers preferred. Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required. Position pays an hourly rate PLUS monthly commission/bonus structure upwards of 25% for everything collected with NO cap. **Background checks and drug screens are performed. EEO Disabled/Veteran

Phoenix, Arizona, United States of America **Hours:** 40 **Pay Details:** $23.25 - $30.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** Debt Specialist III reduces losses by negotiating and collecting payment on delinquent retail, consumer, residential or auto accounts. **Depth & Scope** + Performs multiple and/or diverse tasks that cover a wide range of complexity + Requires advanced skills and expertise in a range of products and services, processes, procedures and systems or requires deep skills in a set of focused areas + Understands how related teams coordinate their efforts and resources to achieve objectives of a unit + Gathers and analyzes data to identify and solve complex problems + Uses sound judgment and understanding of process/policy risk when recommending exceptions outside general practices or guidelines + Communicates unusual and/or complex content in a clear manner; handle sensitive information + Area(s) assigned are of moderate size and complexity and typically involves last efforts to prevent loss + Conducts detailed investigative work to find missing borrowers, regularly utilizing skip tracing and other techniques + Complies with all pertinent department/bank policies and procedures + Elevates issues that may result in foreclosure or repossession when necessary + Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities + Serves as entry point for the identification, routing and documentation of all pertinent collection support processes (i.e. modifications, bankruptcy, skip-tracing, etc.) **Education & Experience:** + High School Diploma or GED required + 2+ Years of related experience + Demonstrated strong phone skills to effectively work with customers + Negotiation experience with demonstrated positive outcomes + Sales skills making regular phone calls, presenting Company in positive way to Customers and tactfully but firmly collecting payments + Knowledge of and ability to explain wide variety of consumer loan products + Writing ability to clearly document calls + PC skills sufficiency **Customer Accountabilities:** + Supports the Bank's Customer Service Strategy + Contributes to decisions that impact the well-being of TD, its customers and stakeholders + Provides excellent customer service when dealing with internal partners, vendors or our customers + Supports quality service delivery at every interaction + Contributes to the ongoing improvement of the partner/customer experience within the team + Makes outbound calls via an automated dialer or takes inbound customer phone calls to negotiate payment arrangements + Collects payments on early delinquent accounts, obtaining commitments from customers late on loan payments according to established procedures + Coordinates with attorneys, realtors, credit counselors, servicing representatives, and internal Company personnel to facilitate collection activities + Documents calls, attempted calls and other account-related activities to customers and third parties thoroughly on computer system to maintain current account status. Schedules accounts for follow-up + Researches customer accounts to resolve payment disputes + Communicates with other departments as necessary to obtain and verify information + Follows up with customers to ensure matters are resolved and payment terms are agreed upon + Orders and sends letters and other correspondence to make initial contact or follow up with delinquent customers + Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment + Evaluates customer's capacity to handle the debt + Identifies reasons why customers can or cannot pay + Assists customers in processing insurance claims and requests for contractual rebates + Reviews accounts for adherence to department policies as well as state and federal laws and regulations + Completes necessary account documentation, involving inside and outside personnel as needed, and may recommend accounts to be reviewed for foreclosure, repossession, charge off, and or litigation + Works with customers or agents of customers to resolve delinquency and avoid default or adverse action **Shareholder Accountabilities:** + Participates in activities to help promote growth and development of the community and help create a positive image for TD + Supports cost savings opportunities + Successfully completes all required job specific, compliance-related training, as well as understand, utilize and follow compliance/risk and control programs + Complies with internal / external audit and regulatory requirements + Contributes to prompt and comprehensive response to all external audit, regulatory and compliance requests and findings, and maintains appropriate records of action plans + Reminds borrowers of financial obligations and explains implications of debt nonpayment + Takes action as appropriate to mitigate the banks exposure as well as complying with all pertinent department/bank policies and procedures + May initiate loss mitigation activities after approval of foreclosure. May coordinate auctions and other collection and recovery activities to secure maximum payback for Company owned property + May recommend negotiated settlements to maximize recovery and minimize losses. Assist in developing and executing bidding strategies + May process and collect insurance claims and refundable contract premiums including primary insurance, Gap insurance, service contracts, and other source of revenue available on assigned accounts **Employee/Team Accountabilities:** + Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience + Participates fully as a member of the team and contribute to a positive work environment + Communicates with the team on the status / progress of projects and issues / points of interest + Actively shares information and knowledge and proactively learn from the expertise of others + Prioritizes and completes own workload in order to deliver quality results, meet timelines as assigned, and deliver Legendary Customer Service + Contributes to opportunities to enhance productivity, effectiveness and operational efficiency of the business unit, vendor, and/or team **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel: Occasional + International Travel: Never + Performing sedentary work: Continuous + Performing multiple tasks: Continuous + Operating standard office equipment: Continuous + Responding quickly to sounds: Occasional + Sitting: Continuous + Standing: Occasional + Walking: Occasional + Moving safely in confined spaces: Occasional + Lifting/Carrying (under 25 lbs.): Occasional + Lifting/Carrying (over 25 lbs.): Never + Squatting: Occasional + Bending: Occasional + Kneeling: Never + Crawling: Never + Climbing: Never + Reaching overhead: Never + Reaching forward: Occasional + Pushing: Never + Pulling: Never + Twisting: Never + Concentrating for long periods of time: Continuous + Applying common sense to deal with problems involving standardized situations: Continuous + Reading, writing and comprehending instructions: Continuous + Adding, subtracting, multiplying and dividing: Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Triad Financial Services has an opportunity for a Collector in our Jacksonville, FL offices. This position has a rotating schedule allowing for some days and some evenings and only 1 half-day Saturday per month. The schedule is set up to work 3 days from (8a to 5p) and 2 days from (11a to 8p). The base pay rate is $18-19 per hour and up to $800.00 per month in bonuses. You are responsible for the effective servicing of early to late stage delinquent loans by utilizing collection techniques, strategies, and the exploration of investor, state and company foreclosure alternatives to mitigate losses. This position reports to a Collections Supervisor and services accounts that are 30 or more days past due. This individual will primarily interact with delinquent customers, internal departments in the course of delinquency management, loss mitigation and foreclosure/replevin actions. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent borrowers Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to bring the loan current, or proceed with hardship assistance as appropriate Counsel borrowers on options for meeting their payment obligations, explain terms, and arrange repayment plans based on the department's procedures Discuss financial status, review monthly income and expenses and determine the reason for non-payment Document mortgage collection systems with all activities and communications Send Notice of Defaults (NODs) to customers when required Offer Loss Mitigation assistance when appropriate, explain options and processes in detail Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA) Skip trace accounts when identified or submitted by the Collections Supervisor or Collections Director. The Skip Trace task is preformed using various free websites such as; Reverse Search, White pages, Anywho.com etc. Process mortgage payments in accordance with established guidelines Utilize proper protocol for borrowers, clients, state and federal regulations, as well as best practices Follow up on calls and emails to customers and clients as needed for the resolution or clarification of issues. Consistently meet or exceed monthly goals Be flexible with their time and schedule in order to meet the needs of the business QUALIFICATIONS High School diploma or equivalent Solid PC skills Analytical and problem-solving skills and attention to detail Communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences Ability to negotiate with others and demonstrate assertiveness and empathy when necessary to obtain favorable resolutions Ability to understand and explain financial matters, details of modifications /deferrals/ extensions and foreclosures, etc. Knowledge of Billing and Collections procedures and Fair Debt Collection Practices Act Must be goal oriented At least 1 year of telephone customer contact experience Ability to present a professional image to customers, coworkers and external contacts Excellent verbal and written skills to communicate and negotiate with parties Ability to prioritize multiple tasks and work well under deadlines MSP experience is a plus At Triad Financial Services, we: offer a promote from within culture, work life balance, opportunity for professional advancement, 401K Matching, Medical, Vision, and Dental insurance, FSA, and competitive compensation including: monthly, quarterly and yearly bonuses based on position. 15 PTO days + 7 paid holidays. Apply Now to join our Team!

Job DescriptionSalary: $20.00 - $24.00/hr Fairway Financial Collector - Subprime Auto Finance Full-Time or Part-Time Position Available About Us: We're not your average finance company, and this isn't your average collections job. Fairway Financial is a high-growth subprime auto lender looking for a hungry, results-oriented Collector who knows how to get deals done. If you thrive in an environment where performance matters, then we want you on our team. Job Responsibilities: Drive daily outbound calls to reach customers with delinquent accounts Lock in payment arrangements, commitments, and follow-through Identify skips and use available tools to locate hard-to-find customers Push accounts forward - escalate to repo or legal when necessary Document all account activity and customer communication accurately and in real time Crush daily, weekly, and monthly collection goals Work closely with recovery and repo agents to manage risk Follow company standards and comply with all relevant laws (FDCPA, FCRA, etc.) Qualifications: Proven experience in collections, call center environment, or subprime lending Previous automotive lending experience is highly preferred A no nonsense attitude and the ability to confidently ask customers for payment Proven negotiation and problem-solving skills Able to stay calm and professional under pressure Ability to use multiple computer programs efficiently to log calls and update account data throughout the day Self-motivated and goal-oriented with a strong work ethic Ability to maintain confidentiality while handling sensitive borrower information Company Benefits: Competitive Pay Plan: Recognizing and rewarding your contributions. Low-Cost Health Insurance: Starting as low as $74.89 per pay period, including No-Cost Primary Care, Free Teladoc, & Nurse Concierge. Dental & Vision Insurance: Comprehensive coverage for your well-being. Scholarship Program: 100% paid college tuition for you, your spouse, or children. Company-Paid Life Insurance: $25,000 benefit for your peace of mind. Daycare Assistance: 50% of daycare premium costs. Work-Life Balance: Closed every Sunday. Retirement 401(k) Plan: Plan for your future with company support. Professional Development: Company-provided training to enhance your skills. Paid Time Off: Paid vacation and six paid holidays. Employee Discounts: Special pricing on vehicles, parts, and services. Drug-Free Workplace: Prioritizing safety and well-being. Terms We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: APPLY TODAY!! Full-Time Collection Specialist *On-site* We are currently seeking Full-Time Collection Specialists with a base pay of $16-$18 per hour plus unlimited bonus potential. Our Company: Revco Solutions Inc. is an Accounts Receivable Management company located in Jacksonville, FL with a dynamic team environment in which you will enjoy comprehensive benefits and competitive pay. Position: We will provide you with the tools, knowledge and training to become successful in your role. The Collection Specialists contacts consumers to negotiate repayment or establish repayment schedules to resolve delinquent accounts. Revco Offers: Medical, Dental, Vision, Life and Disability coverage 401(k) Savings Plan with company match Paid Time Off (PTO), Paid Holidays, and Paid Training Performance Bonuses Referral Incentive Program Requirements: High school diploma or equivalent Schedule: Varies Monday-Friday between 8am-7pm 3+ year of Call Center and Customer Service Experience 3+ years of Collection Experience Mathematical and Analytical Skills Negotiation Skills Proficient in basic computer applications and the ability to learn new software quickly Ability to actively listen and speak clearly Pass Company Drug Testing Requirements:

Responsible for all duties involved with the follow-up and prompt collections of Inpatient Government, Managed Care, Commercial and Worker's Compensation account balances. All outstanding claims must be followed up and resolved in a timely manner. Review reports for claim denials and rejections. Correct and resubmit claims as needed. Submit requested information, claim reconsiderations and claim appeals within payer timely filing guidelines. Monitor accounts for recoupment of payments. Respond to patient questions, problems, or complaints in a courteous and professional manner. Responsibilities: * Meet or exceed departmental KPI's * Experience with IRF billing regulations * Works all denials by using the designated systems on a timely basis, report problems & trends * Perform follow-up functions for delayed payments. This includes but is not limited to telephone inquiries or formal appeals on incorrectly paid claims. * Document all accounts clearly and concisely of all activity and resolve all accounts through final collections. * Initiate appropriate collection letters on patient liability. * Provide training for new employees, maintain/update training materials. * Key person to perform all system testing and validation. * Provide support to Revenue Cycle Department by communicating with patients on billing and follow-up concerns. * Request medical record documentation as required to resolve the account. * Perform daily account follow-up using the worklist and task list in Patient Account system. * Submit claims electronically. * Verify payment schedules for correct allowances. * Accumulates, prepares, and analyzes data necessary for contract compliance of HMO and PPO and other contracted payers. * Correct bad addresses, as necessary. * Assisting Patient Accounts Representatives with any question or concerns. * Keeping track of the Accounts Receivable and focusing on targeted areas. * Strive for optimal collections pertaining to account receivables less than 90 days old. * Assist Patient Account Representatives in verifying and editing data on claim for correct submission to insurance carriers when needed. * Work with Patient Account Supervisor/Manager on notifying them of the different insurance carrier changes concerning billing and collections procedures. * Ensure that the errors on account follow-up are kept at a minimum and report the percentage to the next level manager. * Handle complicated patient account issues. * Adheres to all Brooks Rehabilitation policies and procedures Qualifications: * High School graduate * Five+ years of job-related experience in hospital Business Office or CBO. * Experience with Microsoft Office to include proficiency with Excel spreadsheets * strategic and analytical skills. * Knowledge of CPT and ICD-10 coding procedures. * Working Experience with medical terminology. * Self-starter and able to work in a fast-paced environment. * Detail oriented * In-depth working knowledge of all payers * Working experience with data spreadsheets, tracking & trending * Excellent communication skills, both written and oral * Working knowledge of patient accounting systems Compensation: Experience and education may be considered along with internal equity when job offers are extended. Location: Samuel Wells Building. 3599 University Blvd South, Jacksonville, FL 32216 Hours: Monday - Friday, 40 hour per week Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Pay * Comprehensive Benefits package * Vacation/Paid Time Off * Retirement Plan with Match * Employee Discounts * Education and Professional Development Programs

Job DescriptionDescription: SUMMARY: This position is responsible for preparing and billing patients and insurances, receiving and posting receipts to billing systems, making cash deposits electronically, and reconciling these accounts accurately as well as maximizing payment amount and turn-around time. DUTIES AND RESPONSIBILITIES: · Processing medical and/or vision claims generated within the practice management software system daily · Create claim batches and process all insurance claims daily · Understanding of claim edits and know the appropriate actions to take to correct the claim prior to submission · Prepare claim resubmissions, appeals and reviews · Research correct ICD and CPT codes to get claims paid for any rejections · Contact patient when necessary to obtain correct information to get the claim paid · Call insurance company when necessary to find out why claim is rejecting, and follow through by correcting information and resubmitting the claim for payment · Work with clinics to gather additional information that may be needed to correct a claim for submission to payor · Meet timely deadlines specified by management when billing charges · Maintain organized filing system for uploaded batches · Work well with team members · Other duties as assigned · Support and backup other areas of the department as needed · Answer patient and insurance calls Requirements: QUALIFICATIONS: · Positive, upbeat attitude · Analytical Problem-Solving Skills · Strong attention to detail · Effectively manage multiple priorities · Proficient computer skills including experience with Microsoft Excel and the internet · Effective communication with peers, managers, and all individuals affiliated with the company · Ability to work well in a team environment · Deadline Driven · High school diploma or equivalent is required · Medical collections experience Preferred · Customer service experience Preferred · Experience in Ophthalmology, Ambulatory Surgery and NextGen/EMA is preferred