How To Become A Billing Representative: What It Is and Career Path

What is a billing representative and how to become one

Updated January 8, 2025

4 min read

A billing representative is an individual responsible for managing financial transactions between a company and its clients. They process invoices, prepare bills, and ensure timely payment. Billing representatives handle any disputes or complaints related to billing, and may negotiate payment plans with clients in financial hardship. They must have strong communication skills to interact with clients and other departments within the company to resolve issues. Additionally, they should be detail-oriented and organized to maintain accurate records of all financial transactions.

ScoreBilling RepresentativeUS Average

Salary

2.7

Avg. Salary $35,002

Avg. Salary $59,228

Stability level

6.2

Growth rate -3%

Growth rate 0.3%

Diversity

6.1

Race

American Indian and Alaska Native 0.86%

Asian 7.29%

Black or African American 10.41%

Hispanic or Latino 19.90%

Unknown 4.34%

White 57.19%

Gender

female 84.32%

male 15.68%

Age - 47

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 47

Stress level

6.2

Stress level is manageable

7.1 - high

Complexity level

7.8

Complexity level is challenging

7 - challenging

Work life balance

8.6

Work life balance is excellent

6.4 - fair

What are the pros and cons of being a billing representative?

Pros

Stable and reliable work
Opportunities for career advancement
Good salary and benefits
Develop skills in customer service, communication, and problem-solving
Opportunities to work remotely or from home

Cons

High levels of stress due to tight deadlines and heavy workload
Frequent interactions with frustrated or angry customers
Required to follow strict guidelines and procedures
High pressure to meet productivity goals
Continuous changes in regulations and policies

Key steps to become a billing representative

Explore billing representative education requirements

Most common billing representative degrees

Bachelor's

29.6 %

Associate

26.9 %

High School Diploma

20.2 %

Start to develop specific billing representative skills

Skills	Percentages
Patients	18.34%
Customer Service	12.80%
Data Entry	5.87%
Medical Billing	5.21%
Medicaid	4.91%

Complete relevant billing representative training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New billing representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a billing representative based on U.S. Bureau of Labor Statistics data and data from real billing representative resumes.

Gain additional billing representative certifications

Billing representative certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific billing representative certification, having one may help you stand out relative to other applicants.

The most common certifications for billing representatives include Certified Billing and Coding Specialist (CBCS) and Certified Medical Office Manager (CMOM).

More About Certifications

Research billing representative duties and responsibilities

Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.

Prepare your billing representative resume

When your background is strong enough, you can start writing your billing representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a billing representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable billing representative resume templates

Build a professional billing representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your billing representative resume.