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Billing representative work from home jobs

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  • Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Remote job

    We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite
    $18 hourly 4d ago
  • Patient Access Representative

    Insight Global

    Remote job

    An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This is a contract to hire position, where you will be eligible for conversion with the client around 6-12 months. This role can pay up to $24/hour. The first 3 months of the role are ONSITE for mandatory training. During month 3 you will be assed and transitioned to a fully REMOTE employee. The shifts will be anytime from 7am-7pm. Required Skills & Experience: -HS Diploma -2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians -Proficient in EHR/EMR software -2+ years experience scheduling patient appointments for multiple physicians -40+ WPM typing speed Nice to Have Skills & Experience: -Proficient in Epic software -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience with Genesis phone system
    $24 hourly 2d ago
  • Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

    Apexfocusgroup

    Remote job

    Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: * $75-$150 (per 1 hour session) * $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
    $27k-36k yearly est. 5d ago
  • Fully Remote Customer Service & Sales Rep

    Rainmakers Inc. 3.7company rating

    Remote job

    Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access
    $33k-42k yearly est. 60d+ ago
  • Billing and Collection Specialist

    Avesis

    Remote job

    Join us for an exciting career with the leading provider of supplemental benefits! Our Promise Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. This role involves generating accurate invoices, resolving billing discrepancies, and collaborating with clients to address inquiries. The Billing & Collections Specialist will report to the Finance Operations Accounting Manager and will support management of the accounts receivable in the organization. This role will work with both internal and external customers to address and resolve any billing and cash application questions. The ability to understand the system generated bill and explain the logic behind how the bill was calculated is critical to being successful in this role. Competencies: Functional: The position performs the following which will evolve as system implementations are completed: Generate accurate and timely invoices for clients both utilizing the system and manual inputs. Utilize strong organizational skills to manage multiple billing tasks and deadlines. Review and monitor customer accounts for outstanding balances and overdue payments. Identify delinquent accounts and initiate the collections process. Investigate and resolve disputes or discrepancies related to invoicing or payment. Collaborate with clients to address billing inquires and provide exceptional customer service. Process payments and reconcile accounts receivable on a regular basis. Work closely with other departments to obtain necessary information for billing. Participate in the implementation of billing and collection process improvements and maintain efficient billing and collection procedures. Manage assigned team mailbox: file, organize and ensure requests are addressed timely. Solid understanding of billing and collection processes. Ability to work with billing and collection systems, run billing processes, and correct for billing errors. Support audit requests as needed. Provide exceptional customer service to external and internal customers. Core: Strong math skills, ability to understand relationships between various amounts flowing through accounts. Detail oriented - understand the billing details to address and resolve inquiries. Critical thinking - ability to reason through requests. Problem solving - tackle new items that involve, walk backwards through a process, or use current knowledge in a new way to resolve the request. Time management - efficient time management to meet deadlines and targets. Intermediate Excel - filtering, sorting, and creating basic formulas, using pivot tables and VLookup. Professional judgement - when to question, ask a question or make the decision. Ability to work independently and contribute to broader team objectives. Ability to multitask and manage time amid multiple deadlines. Capable of operating in a fast-paced and transformational environment. Excellent written and verbal communication skills to interact with customers, internal teams, and management. Behavioral: Collegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth. Initiative: readiness to lead or take action to achieve goals. Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing. Member-focused: going above and beyond to make our members feel seen, valued, and appreciated. Detail-oriented and thorough: managing and completing details of assignments without too much oversight. Flexible and responsive: managing new demands, changes, and situations. Critical Thinking: effectively troubleshoot complex issues, problem solve and multi-task. Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and to keep information confidential when required. Collaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties. Minimum Qualifications: High School Diploma or Equivalent required. 2+ years of professional experience in billing & collections or accounts receivable. As this role is a remote role, you are required to maintain internet service that allows you to complete your essential job duties without issue. Rates of 50 Mbps download and 10 Mbps upload while hardwired and not on a VPN are sufficient. Preferred Qualifications: Associate degree in accounting or finance preferred. At Avēsis, we strive to design equitable, and competitive compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current pay ranges for new hires in each zone are: Zone A: $16.68-$27.81 Zone B: $18.14-$30.24 Zone C: $19.55-$32.59 FLSA Status: Hourly/Non-Exempt This role may also be eligible for benefits, bonuses, and commission. Please visit Avesis Pay Zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. We Offer Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way. Competitive compensation package. Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period. Life and disability insurance. A great 401(k) with company match. Tuition assistance, paid parental leave and backup family care. Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent. Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best. Employee Resource Groups that advocate for inclusion and diversity in all that we do. Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability. How To Stay Safe Avēsis is aware of fraudulent activity by individuals falsely representing themselves as Avēsis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company. Avēsis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avēsis recruiters will come from a verified email address ending in @ Avēsiscom. We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ********************. To learn more about protecting yourself from fraudulent activity, please refer to this article link (************************************************** If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: ******************************* with the Federal Trade Commission. Avēsis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity. Equal Employment Opportunity At Avēsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avēsis, where We See You!
    $19.6-32.6 hourly Auto-Apply 48d ago
  • Billing Representative II, Remote

    Mass General Brigham

    Remote job

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information. Does this position require Patient Care? No Essential Functions: Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies -Addresses issues of a more complex nature and support junior staff by answering day to day questions -Process payments and maintain up-to-date billing records -Reprocessing insurance denials and submitting all necessary documentation for payment -Maintain accurate billing records and files -Collaborate with other departments to resolve billing and payment issues -May prepare monthly and quarterly billing reports for management review Qualifications Education High School Diploma or Equivalent required Experience in billing, finance or collections 2-3 years required Knowledge, Skills and Abilities - Strong attention to detail. - Excellent interpersonal, written and verbal communication skills. - Proficient in Microsoft Office Excel and other relevant billing software. - Ability to prioritize and manage multiple tasks simultaneously. - Ability to work independently and as part of a team. - Ability to work in a fast-paced environment. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 36d ago
  • Billing & Posting Resolution Representative

    CPSI 4.7company rating

    Remote job

    The Billing & Posting Resolution Representative position is responsible for acting as a liaison for hospitals and clinics using TruBridge Accounts Receivable Management Services. They work closely with TruBridge management and hospital employees in receiving, preparing and posting of receipts for hospital services while ensuring the accuracy in the posting of the receipt, contractual allowance and other remittance amounts. Candidates must be detail oriented with excellent verbal and written communication skills, organizational skills, and time management skills. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: Receives daily receipts that have been balanced and stamped for deposit and verifies receipt total. Research receipts that are not clearly marked for posting. Post payments to the appropriate account and makes notes required for follow-up. Posts zero payments to the appropriate account and makes notes required for follow-up. Maintains log of daily receipts and contractual posted. Processes rejections by either making accounts private or correcting any billing error and resubmitting claims to third-party insurance carriers. Responsible for consistently meeting production and quality assurance standards. Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer. Updates job knowledge by participating in company offered education opportunities. Protects customer information by keeping all information confidential. Processes miscellaneous paperwork. Ability to work with high profile customers with difficult processes. May regularly be asked to help with team projects. 3 years hospital payment posting, including time outside Trubridge. Display a detailed understanding of CAS codes. Post denials to patient accounts with the correct denial reason code. Post patient payments, electronic insurance payments, and manual insurance payments. Balance all payments and contractual daily. Make sure postings balance to the site's bank deposit. Adhere to site specific productivity requirements outlined by management. Serve as a resource for other receipting service specialists. Must be agile and able to easily shift between tasks. May require overtime as needed to ensure the day/month are fully balanced and closed. Assist with backlog receipting projects, such as unresolved situations in Thrive, researching credit accounts, and reconciling unapplied. Minimum Requirements: Education/Experience/Certification Requirements 3 years hospital payment posting, including time outside TruBridge. Computer skills. Experience in CPT and ICD-10 coding. Familiarity with medical terminology. Ability to communicate with various insurance payers. Experience in filing claim appeals with insurance companies to ensure maximum reimbursement. Responsible use of confidential information. Strong written and verbal skills. Ability to multi-task. Why Should You Join Our Team? 3 weeks paid Training Earn time off starting on Day 1 10 Company Paid Holidays Medical, Dental and Vision Insurance Company Paid Life and AD&D Insurance Company Paid Short-Term Disability Insurance Voluntary Long-Term Disability, Accident insurance, ID Theft Insurance, Paid Parental Leave Flexible Spending or Healthcare Savings Accounts 401K Retirement Plan with competitive employer match Casual Dress Code Advancement Opportunities to grow within the company
    $32k-39k yearly est. Auto-Apply 57d ago
  • Billing & Follow Up Rep-REMOTE- Farmington Hills, MI-675298

    Treva Corporation

    Remote job

    Treva is seeking a full-time contracted Billing Representative to join our team! The position is located in Farmington Hills, MI. Contract Details: Must have 2 year of recent billing experience. Shift: 8 hours/5 days per week 13 week contract (possible extension) What We Offer Employees: Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Certification reimbursement*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility) *contingent and based on facilities bill rate and is worked into the contract For a complete list of open positions, please visit ************************************************
    $30k-37k yearly est. 60d+ ago
  • Billing Sponsor Collector Specialist

    Musckids

    Remote job

    The Billing Sponsor/Collector Specialist - Government reports to the HPA Collection Supervisor. Under general supervision, the Government Collector resolves unpaid Medicare accounts, submits adjusted claims as needed for overpayments and completes compliance projects within the specified time frame. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC002309 SYS - Hospital Patient Accounting Pay Rate Type Hourly Pay Grade Health-21 Scheduled Weekly Hours 40 Work Shift Prepares and processes payments for vendor invoices and other financial obligations in accordance with internal accounting policies. Reviews purchase orders, statements, and invoices to verify amounts owed. Maintains and reconciles accounts payable ledger. Responds to vendor inquiries and resolves any discrepancies in billings and payments. May process requests for employee expense reimbursements. Additional Job Description Education: High School Degree or Equivalent Work Experience: 1 year If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $31k-38k yearly est. Auto-Apply 49d ago
  • Billing/Collections Specialist

    Moriah Health Co

    Remote job

    Full-time Description SUMMARY: The Billing & Collections Specialist, under the supervision of the Billing & Collections Supervisor (or greater), is responsible for billing services, collecting payments, maintaining records, and verifying insurance benefits. The role requires strong communication skills, and adherence to policies and regulations such as but not limited to: CARF, HIPAA, client confidentiality & Moriah Behavioral Health best practices. DUTIES AND RESPONSIBILITIES: Maintains client demographic information and data collection systems. Verify insurance benefits and eligibility for behavioral health by utilizing online websites or by contacting carriers directly. Communicates with Utilization Review/Admissions Teams for Verification of Benefits (VOB), change of insurance, etc. Represents the Billing & Collections Department to all internal and external inquiries. Responds to medical record requests from the insurances and follows up with Clinical Documentation Specialist. Participates in educational activities and attends regular meetings. Review client charts for attendance and updated information to ensure accuracy of billing. Works seamlessly with Utilization Review, Clinical, and Admission Teams to develop best practices, policies, and procedures as they relate to Billing & Collections. Maintains accurate financial records and follows payment procedures. Monitors outstanding balances to ensure each account is paid on time and in full. Monitors multiple client accounts. Ensure all claims are error free before submission. Managing the status of accounts and balances and identifying inconsistencies. Update accounts receivable database and new accounts. Ensure all clients remain informed on their outstanding debts and deadlines. Provide solutions to any relative challenges of clients. Notify Clinical Documentation Specialist and or Director of Billing & Collections if clinical data is not up to date. Work closely with Team Members to create and submit claims as well as client statements. Work closely with clients to create applicable payment plans for balances due. Maintain current knowledge and understanding of the laws, regulations, and policies that pertain to Moriah Behavioral Health and insurance provider business practices. Checks emails periodically throughout the day and responds appropriately. Must be willing to work on-call rotation as assigned for nights and weekends as needed. This position is required to be present in office and is not a remote position. Must be willing to work weekends as needed. When it is needed, unless otherwise required, you may work remotely via phone and email, etc. Must be able to work flexible hours from 7 a.m. to 9 p.m. EST / EDT Able to build connections while creating trust and rapport. Strong understanding of medical necessity criteria is preferred. Maintains confidentiality and HIPAA compliance in accordance with Moriah Behavioral Health policies. Maintains and meets CARF certification requirements in accordance with Moriah Behavioral Health policies. Adherence to laws and best practices in regard to dealing with clients and confidential data. Follows all Moriah Behavioral Health's policies and procedures. Performs other related duties as assigned by Supervisor or Greater. Requirements QUALIFICATIONS: ? High school diploma or general education degree (GED), 6 months of related experience and/or training, or equivalent combination of education and experience. ? Possess the ability to function effectively in a team environment and interact productively with all levels of team personnel and outside contractors. ? Basic Math and Accounting principles. ? Can understand and follow oral and written instructions. ? Ability to read, write the following: Work Orders, instructions, daily reports, and system manuals. ? Ability to receive and relate orders/information using various communication devices. ? Applicants must be either a U.S. Citizen or have the legal right to work in the United States. ? Must meet federal, state, and local criminal clearance and child abuse indexing requirements. ? Applicants must pass a drug screen and submit to random drug testing as requested. ? Applicants are also required to pass a general medical examination. ? Computer Skills Required. Preferred (but not required) knowledge of Kipu, Google Docs, Excel, Salesforce, Collaborative MD. ? Must possess a valid Driver's License or State ID. Salary Description 30,000.00 annual
    $30k-38k yearly est. 60d+ ago
  • Senior Billing & Collections Specialist (Remote)

    Databank Holdings

    Remote job

    DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX. DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. Role Overview The Senior Billing & Collections Specialist is responsible for the complete billing and collections lifecycle for DataBank's largest and most complex customer portfolios. This role ensures accuracy, timeliness, and compliance across all billing events - from contract activation through invoice generation, reconciliation, dispute management, and collections. The ideal candidate has a strong command of large-scale billing operations, exceptional attention to detail, and has successfully navigated the complexities of accounts payable from some of the largest corporations in the world to ensure on time payment. The candidate has excellent cross functional communication and collaboration skills including working with Sales, Legal, Service Delivery, Systems Development, and Finance to improve processes or solve problems. This is a senior individual contributor position - focused on account ownership, problem-solving, communication, and driving continuous improvement for managing DataBank's largest customer's billing and accounts payable requirements that often will vary customer to customer. Key Responsibilities Billing Operations * Own end-to-end billing processes for assigned hyperscale or large enterprise accounts as assigned by management, ensuring accurate and timely invoicing for recurring, usage-based, and project-related services. * Audit and validate customer account data, billing terms, and service details prior to invoicing. Review and validate all invoices prior to release to ensure adherence to internal controls and audit requirements. * Understand and manage master service agreement and service order contractual information/data to ensure compliance to contract. * Reconcile discrepancies between order data, contract terms, and installed services; collaborate with cross-functional teams to resolve discrepancies. * Calculate and process credit memo adjustments, e.g. SLA credits, and Early Termination Fees (ETFs) in compliance with company processes and policy in a timely manner. * Partner with Service Delivery, Sales Operations, and IT to identify and correct data integrity issues impacting billing automation. * Manage and validate submission of all invoices and credit memos, i.e. transactions, as per customer requirements. Monitor for status updates related to submitted transactions. Collections & Account Management * Manage the collections process for assigned accounts, ensuring on time payment along with rapid and proactive resolution of billing issues. * Monitor account aging and payment trends; identify potential risks and escalate unresolved items to leadership when appropriate. * Serve as the primary contact for customer finance and AP teams, maintaining professional, solution-oriented communication to resolve short pays, disputed balances, or delayed payments. * Document all collection activities, correspondence, and account updates in the billing or CRM system accurately and promptly. Other Responsibilities * Act as a subject-matter expert for assigned accounts, coordinating with internal stakeholders (Sales, Legal, Service Delivery, and Finance Leadership) to resolve complex billing or contractual issues. * Support process standardization and automation initiatives for improvements by providing feedback on data flow, validation rules, and exception handling specific to hyperscale account needs and requirements. * Participate in system automation projects including defining requirements and/or testing as required to ensure alignment with the efficiencies and quality required to handle DataBank's largest assigned customers. * Identify and communicate root causes of recurring issues; partner with leadership to recommend and implement sustainable solutions. * Track key metrics such as billing accuracy, dispute rates, payment timing relative to payment terms, and provide insight into trends and process improvement opportunities to leadership. * Support internal and external audits related to assigned accounts including organizing records that are necessary in order to minimize impact of documentation requests. * Maintain current, accurate process documentation for management of large-scale customers including customer specific requirements as part of said processes. Qualifications * Bachelor's degree, preferably in Accounting, Finance, or Business Administration (or equivalent work experience). * 5+ years of progressive experience in billing and/or collections, ideally within telecom, data center management, colocation services, or managed services industries. * Proven experience managing large-scale, high-revenue, high-visibility accounts with complex billing structures. Experience with publicly traded customers preferred. * Strong understanding of revenue components, contract terms, order-to-cash, and billing reconciliations. Must be able to read and interpret contract terms and applicable. * Intermediate to advanced proficiency in Microsoft Excel. Experience with NetSuite and/or Epicor preferred. * Exceptional attention to detail, analytical skills, and problem-solving abilities. * Strong written and verbal communication skills with a professional, customer-focused approach. * Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Benefits * Health, Dental, and Vision Insurance * Short-Term and Long-Term Disability * Life Insurance * 401(k) with Company Match * Paid Time Off and Holidays
    $30k-37k yearly est. 34d ago
  • Sr Epic Professional Billing Application Analyst - Remote

    Fairview Health Services 4.2company rating

    Remote job

    The Sr Epic Professional Billing Application Analyst role will provide technical expertise and leadership, including configuring, documenting, testing, modifying and maintaining software applications. Apply specific applications and technology expertise to the specification and design development process. Lead the creation of system and operating documentation. Support all issues that arise within the specific application area. Job functions include configuring applications by translating the business requirements into software specifications. This position is remote and requires on call rotation 1 week after hours and weekends every 14-16 weeks. Roughly 4 times per year. Responsibilities * Utilize expertise to design new and existing applications. Configure code, test and troubleshoot existing programs. Analyze end user data and business needs to assure user-orientation and optimal program/system performance. * Proactively initiates and participates in IT workflow definition and monitoring of processes including 1) Incident and Problem Management, 2) IT Service Request and Task Management, 3) Change Control Management and 4) IT Project Management. * Accurately and efficiently works to provide application workflow and functional analysis, build and configuration, unit and integrated testing, and plans for transition to application ongoing support. Understands workflows with the objective to meet business needs. * Effectively unit test all code and programs prior to releasing them to the quality assurance (QA) team. Resolve all unit test issues in a timely manner. Collaborate with the QA team to identify test cases and create/mine test data to enable a thorough test of all deliverables. Respond to all inquiries and issues in a timely manner as the developed code/program moves through the testing process and ultimately into production. Provide implementation/production support as required. * Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application. Use knowledge of assigned application(s) to help resolve issues and drive optimal business solutions. * Maintain up-to-date application knowledge and understanding of how the business uses the applications in their workflows. Partner with the business to gather requirements and goals to drive optimal solutions. * Evaluate, troubleshoot and lead root-cause analysis for production issues and system failures; determine corrective action and improvements to prevent recurrence. Provide implementation/production support as required. * Proactively provide subject matter expertise regarding assigned application(s) to other members of the technology and business teams to ensure quality and minimize impact on other applications and business processes. * Coach and mentor staff regarding technology, methodologies and standards. Proactively share knowledge and collaborate with IT teams to ensure quick and effective responses to customer needs. Maintain up-to-date business domain knowledge and technical skills in software development technologies and methodologies. * Pro-actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes. * Provides ongoing operational system support and resolves escalated issues. Interacts with vendors on problem determination, resolution, issue tracking, upgrades and fixes. * Participates in after-hours support as determined by IT Leadership * Patient Centered: Provide services centered on the needs and safety of our patients and families. Required Qualifications * Bachelor's degree or combination of education and related work experience * Epic Professional Billing Certification and 5 years of IT Epic PB application experience * Strong understanding of the Software Development Life-Cycle (SDLC) * Demonstrated analytical critical thinking skills for process development or problem resolution * Demonstrated working knowledge and expertise of healthcare processes and application system coordination * Demonstrated knowledge of database structure and working practice of reporting techniques and tools Preferred Qualifications * Bachelor's degree in IT field * Experience within the Healthcare Industry * Certifications and experience relative to the role * Epic Certification in Hospital Billing / PB Claims / HB Claims would be ideal. Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $50k-68k yearly est. Auto-Apply 4d ago
  • Senior Consultant- Epic Resolute Hospital Billing Analyst

    Nordic Consulting Partners 4.4company rating

    Remote job

    Make a difference. Be happy. Grow your career. The Senior Consultant - Epic Resolute Hospital Billing Analyst provides expert platform-specific services leveraging their technical, management, and leadership skills to ensure success and aide their client in meeting their organizational goals. Key Responsibilities Perform professional services for Nordic and its affiliates in alignment with the expectations of Nordic and each applicable client, including but not limited to: Evaluate current-system processes and procedures; recommend and develop workflow and computer system configurations and modifications based on experience and best practice Apply technical expertise to individual client system build to identify, test, and troubleshoot software systems Provide project management and project leadership services in alignment with client expectations and contracted role Provide leadership guidance and mentorship to client and Nordic teammates Work directly with project teams, end-users, and leadership as project needs dictate Lead and attend meetings regarding project status and on-going work-product coordination Accurately and completely document work progress, issues, escalations, and other required information in accordance with Nordic and individual client requirements Additional specific duties related to the project as may be required and dictated by client Skills and Experience Bachelor's degree or equivalent experience required Relevant training, certification, or accreditation required 2+ years' relevant industry-specific work experience required 5+ years' professional experience strongly preferred Previous consulting experience preferred Excellent communication skills, written and verbal Proven ability to apply problem solving and technical skills Must demonstrate and embody Nordic's maxims Possess a strong work ethic and treat others with respect, keep commitments, inspire the trust of others, work ethically and with integrity, and uphold organizational values Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines Demonstrated sound judgment and appropriate escalation Highly organized, able to multi-task as well as maintain intense focus on individual tasks Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product Highly adaptable and able to acclimate quickly to new project assignments Aptitude for mentoring and guiding others Maintain a high degree of professionalism Must be able to work independently, as well as within a team environment Additional Details Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility Travel up to 100% of the time, or as Nordic or client needs dictate Position generally necessitates travel outside of scheduled work hours including nights or weekends; travel interruptions may occur Work schedule will vary based on Nordic or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with Nordic staff as necessary Timely entry of time and expenses required in accordance with Nordic and client policy Status reporting and project handoff documentation as required by Nordic or client Provide equipment necessary to perform job functions in accordance with Nordic and client policy Complete all Nordic and client required training and education in timely manner Respond to communication from Nordic management team and other corporate team members in a timely and complete manner May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers #LI-AL1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.
    $48k-72k yearly est. Auto-Apply 60d+ ago
  • E-Billing Coordinator

    Buchanan Ingersoll-Rooney 4.7company rating

    Remote job

    Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E. This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location. Key Responsibilities Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines. Track and monitor invoice submissions using eBillingHub. Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others. Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices. Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E. Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary. Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items. Other duties as assigned by the E-Billing Supervisor. Skills and Requirements Associates Degree with emphasis in business or accounting, or equivalent work experience, required. Prior experience with legal billing or other accounting functions. 2 or more years of experience in a law firm or other professional service environment. Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink. Flexibility to work overtime and weekends, if needed. Demonstrated proficiency with Microsoft Office, especially Excel and Word. Ability to organize and prioritize workload. Excellent communication skills, both written and verbal. Why should you work at Buchanan? Buchanan offers an outstanding benefits package that includes: Competitive Salaries Generous Paid Time Off, Including a Floating Holiday Paid Holidays WorkWell Wellness Program Paid Parental Leave Caregiving Assistance Through BrightHorizons (child, elder and pet care!) Access to Firm-wide Emergency Assistance Fund Insurance - Medical, Dental, and Vision 401K and Retirement Savings Program We are an Equal Opportunity Employer.
    $41k-52k yearly est. 32d ago
  • Medical Billing Account Manager II

    Ems Management & Consul 3.6company rating

    Remote job

    Remote Opportunity Focus on client satisfaction and retention by successfully managing the complete revenue cycle process, monitoring all operational aspects of the client account, maximizing account performance through in-depth analytics, and ensuring contractual compliance. Manage and respond to client inquiries with an emphasis on long-term partnership. Ensure optimum client performance by successfully and compliantly maximizing cash collections and A/R follow-up, while providing excellent service. Maintain a successful mentorship with Account Manager I's, focusing on employee enhancement and growth. Major Responsibilities/Activities Successfully manage multiple high profile clients through holistic revenue cycle and relationship managment excellence. Maintain active mentorship program with Account Manager I's assisting with development in public speaking, handling difficult clients, conducting meaningful meetings and sharing best practices. Improve client financial performance and advocate for our client's patients and communities by leveraging healthcare expertise, love for relationships and value of communication, and passion for finding truths and insights through analytics. Directly responsible for the successful management and operation of the revenue cycle for a specific set of clients, to increase cash collections, increase account revenue, and decrease account revenue days to ensure desired outcomes are achieved. Monitor and measure departmental outcomes in comparison to client commitments, and identify barriers and implement solutions, when desired outcomes are not achieved. Understand the business needs of each client, and use this knowledge to ensure contracted service level agreements are consistently met and processes are monitored, and changed, if necessary, in order to meet and exceed client expectations. Regularly review and analyze collections data, account revenue information, workflows, and billing processes. Proactively identify issues that may affect reimbursement or overall client performance. Align internal and external project teams and other entities to enrich our client's experience through our services and technology offerings. Enable our client's focus on safety and the highest quality patient care possible by communicating insightful financial and operational metrics, keeping abreast of and sharing compliance and regulatory updates, and maintaining surveillance on business performance. Ensure clients enjoy the full benefit and value of their engagement of EMS|MC by fostering, identifying, and deepening high value and high impact relationships throughout our client's organizations. Creatively identify opportunities to improve financial performance and capitalize on additional opportunities for revenue that align with our client's values and interests. Foster continuing camaraderie, cultural alignment and growth, and internal impact through effective and professional written and verbal communication. Maintain continuity of relationships with our clients and ensure EMS|MC alignment our client's goals and concerns through timely documentation of meetings and other significant interactions. Manage risks and maximize opportunities for our new clients by managing, and participating in, implementation projects as EMS|MC continues to grow and deliver greater value to our clients and to the industry. Safeguard the continuity of business process support for our clients by monitoring contract status and proactively engaging efforts to renew and extend beneficial engagement contracts. Take advantage of EMS|MC University courses, external learning opportunities, and self-guided learning to drive continuous personal improvement Other Responsibilities/Activities Assist the Sales and Marketing departments by identifying new relationships through established networks, ensuring customer satisfaction to create “reference-able” clients. Participate in company meetings, committees, employee events, client events, etc. Serve as a resource and backup to other departments as directed to manage backlogs and address problems. Conduct training and/or attend meetings to ensure thorough internal knowledge of client needs & specifications. Perform other necessary tasks as assigned by supervisor. Conduct all job tasks, duties, and interactions with professionalism, respect, confidentiality, a positive attitude, and in accordance with company compliance policies and applicable government regulations. Consistently support and demonstrate the company vision and values. Identify and communicate ideas for improved departmental and organizational efficiency, performance and continuous improvement efforts, especially lean or cost savings initiatives. Completion and/or involvement in special projects. Required Education, Skills, & Experience Associates degree or higher in Business Administration, Healthcare, or related field. 3-5 years of account management or client facing experience strongly preferred 3-5 years experience related to healthcare or EMS billing and/or revenue cycle management strongly preferred Successful experience in healthcare billing and reimbursement, client account management, sales, or marketing Internal motivation and drive to learn and maintain knowledge of relevant payer, compliance and regulatory requirements and trends Critical thinking and analytic skills Comfort with public speaking to audiences of varying sizes and background Strong listening, decision-making, time management, communication, and critical-thinking skills Comfort with public speaking to audiences of varying sizes and background Proficiency with Microsoft Office Suite and web-based application platforms Willing and able to work extended hours as business needs require Ability to travel up to 50% Preferred Education, Skills, & Experience Bachelor's degree in finance, healthcare, marketing, or another business-related field strongly preferred. Career history that demonstrates progressively increasing levels of responsibility Proficient in a variety of technology applications, including software packages and software-as-a-service-Salesforce.com, MS Project or Smartsheet experience Working Environment/Physical Requirements Travel required, sometimes on short notice General office environment Typing, sitting, standing, walking, some light lifting Flexibility to work extended hours to support the business as required Use of basic office equipment such as computer, fax, printer, copier, telephone Here is what our employees have to say about working here! "Working with EMS|MC has allowed me to grow in more ways than I can quantify. Within my 10 years with the company, I've thankfully not only been able to grow from a coding specialist through 5 additional positions, but I continuously grow within my current role. Each client and role bring change, but we are well supported by leadership and by peers. EMS|MC houses a culture for its employees like no other. I've never met a peer or leader within EMS|MC that isn't working towards the satisfaction of our teams and/or clients." "The company does a great job in providing work-life balance and I feel genuinely cared for by the leadership. I appreciate that every member of the leadership team is hands-on within our business and is not afraid to roll up their sleeves to get a job accomplished. Many of our employees are great friends outside the organization which really speaks to the comradery that the teams have in working together for a common goal." "It will be 6 years that I have been working with EMS|MC. I enjoy working for EMS|MC because the diversity of the group of people you get to work with is awesome. The training is top notch no matter what department you're hired to work in EMS|MC ensures you're equipped to do your job. EMS/MC offers professional growth and rewards their employees in unique ways." "Working for EMSMC has been one of the best career changes I have made. There is so much opportunity for growth, development, exposure to great software and technology that no matter what you are doing now or want to learn in the future, there is plenty of options to get involved and grow. Outside of the opportunities your co-workers and teammates are willing to help and support you with tasks and are very responsive, knowledgeable, and always willing to help." "Working at EMS|MC really showed me what a healthy work environment is. Here, I feel heard and capable with all the available resources given to me. I see myself growing here and would encourage anyone to also find a place here!" "EMSMC is one of those rare companies that truly cares about the work environment that they have created. It is such a relief to finally work for a company that not only genuinely cares about its employees but takes significant measures to ensure a fair and positive work environment where every team member's voice is heard. EMSMC is a company that clearly states its values, goals, and expectations, while also providing more than adequate resources and support needed to thrive while achieving them." "I enjoy showing up for work every day because of my amazing team! It feels like you are a part of a family. EMS Management & Consultant encourages growth. Every day is a new opportunity for me to learn and grow in my professional life. I have been with this company for about 5 years and have been promoted 3 times."
    $42k-65k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Specialist Remote

    Cardinal Health 4.4company rating

    Remote job

    The Medical Billing Specialist is responsible for accurately coding fertility diagnostic ,treatment services and surgical procedures, submitting insurance claims, and managing the billing process for a fertility practice or healthcare facility. They ensure compliance with healthcare regulations and maximize revenue by optimizing reimbursement. General Summary of Duties: Responsible for gathering charge information, coding, entering into data base complete billing process and distributing billing information. Responsible for processing and filing insurance claims and assists patients in completing insurance forms. Essential Functions: o Prepare and submit insurance claims accurately and in a timely manner. o Verify patient insurance coverage and eligibility for fertility services( treatments and surgical procedures). o Review and address coding-related denials and discrepancies. o Researches all information needed to complete billing process including getting charge information from physicians. o Assists in the processing of insurance claims o Processes all insurance provider's correspondence, signature, and insurance forms. o Assists patients in completing all necessary forms, to include payment arrangements made with patients. Answers patient questions and concerns. o Keys charge information into entry program and produces billing. o Processes and distributes copies of billings according to clinic policies. o Records payments for entry into billing system. o Follows-up with insurance companies and ensures claims are paid/processed. o Resubmits insurance claims that have received no response or are not on file. o Works with other staff to follow-up on accounts until zero balance. o Assists error resolution. o Maintains required billing records, reports, files. o Research return mail. o Maintains strictest confidentiality. o Other duties as assigned o Identify opportunities to optimize revenue through accurate coding and billing practices. o Assist in developing strategies to increase reimbursement rates and reduce claim denials. Benefits: Offers nationally competitive compensation and benefits. Our benefits program provides a comprehensive array of services to our employees including, but not limited to health insurance (Primarily covered by the company), paid time off, retirement contributions (401k), & flexible spending account
    $34k-41k yearly est. 60d+ ago
  • Billing Coordinator

    Media Works 3.8company rating

    Remote job

    Job DescriptionSalary: $23/hr Billing Coordinator Media Works LTD, a highly-respected, fast paced, energetic strategic media agency in Baltimore, MD is looking to fill the role of Billing Coordinator/Invoicing Specialist. We deliver digital and offline media solutions for brands across the country. We are looking for a Invoicing Specialist to assist with managing media bills and work with agency account teams to collect client media invoices, check for accuracy and submit for payment. This role will also include basic administrative assistant responsibilities. Essential Duties/Responsibilities: Checking media invoices for accuracy and submitting for payment within strict monthly deadlines Accountable for checking all details of invoices, finding any discrepancies and bringing them to the attention of other team members Communicate openly with account teams status of invoice packets Administrative responsibilities including answering phones and sorting and delivering mail and packages Other duties as assigned Experience, Education and Skills: Ability to prioritize and handle multiple tasks in a fast paced work environment Experience with Microsoft Office Tools with proficiency in Microsoft Excel Excellent written and verbal communication skills Ability to work independently and on a team Strong attention to detail and simple math skills Associates degree preferred but not required Experience in automotive billing or title processing a plus. Media Works is an Equal Opportunity Employer. Qualified applicants, please send resume and cover letter. Job Type: Full-time Salary: $20-23/hr Expected hours: 37.5 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work from home
    $20-23 hourly 20d ago
  • Billing Clerk

    Ensign Services 4.0company rating

    Remote job

    BILLING CLERK About the Company LINK Support Services currently seeks to serve over 300 Skilled Nursing Facilities by offering Part B Ancillary Billing Services and assist in identifying lost revenue opportunities. These Skilled Nursing operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides centralized legal, human resource, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus on day-to-day care and business issues in their facilities and operations. Duties and Responsibilities: SNF AR experience required/Knowledge of Point Click Care (PCC) is a plus Identify and bill Part B billable ancillary items according to SNF consolidated billing guidelines. Provide and conduct education and support as needed with business office staff across multiple locations Communicate Part B billing best practices with peers and staff at assigned locations Communicate Revenue and Collectables to Facilities, Clusters, and Markets across multiple locations Assist with new software implementation as needed Collaborate with team in implementing billing Processes, Procedures and Softwares Organize and research complex data extractions to maximize billing opportunities organization wide Review and complete patient eligibility verifications Report KPIs, month over month trends, claim statuses, and onboarding/training schedules Knowledge, Skills and Abilities: 1+ year SNF experience with Medicare billing and eligibility recognition Point Click Care (PCC) experience necessary Able to prioritize and organize tasks at hand to meet specific deadlines Attention to detail and accuracy Proficient in Microsoft Word, Outlook and Excel, DDE. Knowledge of CPT Coding procedures Knowledge of SNF Per Diem inclusions Must have excellent written and verbal communication skills Able to work with a diverse group of people Ability to self-manage in a remote work environment Must be knowledgeable in Medicare and other state regulatory requirements What You'll Receive In Return As part of the Ensign Services family, you'll enjoy many perks including but not limited to excellent compensation, comprehensive benefits package, PTO, 401K matching, stock options, amazing company culture and not to mention- opportunities for professional growth and advancement. Compensation: $18-$20.00/hour dependent on experience and location Location: This is a remote eligible position that can work from any U.S state other than: Hawaii, New York, New Jersey, Rhode Island, Kentucky, Ohio, Massachusetts, North Dakota, Wyoming, Alaska, Pennsylvania, Pay is based on a number of factors including years of relevant experience, job-related knowledge, skills, and experience. Individuals employed in this position may also be eligible to earn bonuses. Ensign Services is a total compensation company. Dependent on the position offered, equity, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information regarding our benefits offered, check out our ****************************. Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required. Job ID: 1137
    $18-20 hourly Easy Apply 19d ago
  • Billing Coordinator II (Remote)

    Halo 4.6company rating

    Remote job

    Job DescriptionDescription: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a Billing Coordinator II who will be responsible for managing the accuracy and timeliness of billing processes, including reviewing and resolving pricing discrepancies, maintaining consistent invoicing practices, and supporting both internal and external stakeholders. This role requires strong problem-solving skills, attention to detail, and the ability to work independently while managing multiple priorities. *** This role is Remote, with Central Time work hours. *** Responsibilities Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team. Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries. Maintain consistency by ensuring 90% of invoicing occurs within the 0-14 day time frame. Escalate orders to leadership as necessary to ensure timely invoicing. Attend team meetings and provide insights on trends, resolution steps, and exceptions. Prepare, update, and maintain Excel spreadsheets as needed. Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible. Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines. Apply knowledge of sales orders, including cost, sell commission margins, and adjustments. Review freight charges and accurately apply or remove them as needed. Independently manage order holds and release workflows. Adapt to specific workflows that may vary depending on the team assignment. Requirements: 2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable. Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams Experience in working in NetSuite and SharePoint is highly preferred Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM). Strong verbal and written communication skills. Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines. Ability to multi-task and perform well under pressure. Positive and professional demeanor with a strong customer service orientation. Proven problem-solving and critical thinking capabilities. Flexibility to work both independently and in a team environment. Willingness to work overtime when required. Ability to independently manage the invoicing process with minimal supervision. Preferred Skills Previous experience working directly with customers or sales teams in a billing or finance-related environment. Knowledge of sales order processes, commission structures, and margin adjustments. Experience identifying billing trends and proposing process improvements. Experience in Freight billing. Compensation: The estimated hourly range for this position is between $16.00 - $20.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That's why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry. Career Advancement: At HALO, we're passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO's influential global network, leadership opportunities, and diverse perspectives. Culture: We love working here, and we're confident you will too. At HALO, you'll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday's limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability. Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you'll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands. Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal. HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
    $16-20 hourly 28d ago
  • Federal Government Billing Specialist

    Agilent Technologies 4.8company rating

    Remote job

    Agilent is seeking a proactive and detail-oriented Federal Government Billing Specialist to join our Customer Operations Center (COpC). This position plays a key role in supporting the Order Management process by ensuring accurate and compliant billing for federal contracts. The ideal candidate will manage complex invoices in accordance with FAR, DFARS, CAS, and other agency-specific billing requirements, while maintaining operational excellence and compliance across all transactions. Working within the COpC, this role partners closely with cross-functional teams across Agilent, including Credit and Collections, Revenue team, Sales and other COpC teams, to ensure timely and compliant billing. The Specialist will also support internal and external audits, uphold high standards of data accuracy, and contribute to continuous improvement initiatives within the Customer Operations Center. Key Responsibilities Prepare and submit invoices via federal platforms (WAWF, IPP, Tungsten, etc.). Review contract terms and funding modifications for billing accuracy. Monitor unbilled receivables and resolve holds or rejections. Collaborate with Contracts, Project Management, Accounting, and other COpC teams. Maintain billing documentation and support audits (DCAA, DCMA). Assist with month-end close activities and revenue reconciliation. Ensure compliance with federal regulations and company policies. Provide excellent customer service to government agencies and internal teams. Manage portal invoicing based on agency-specific requirements to prevent rework and ensure timely payment. Act as liaison with the collections team to resolve issues and ensure billing integrity. Additional Information This is a complex role requiring adaptability, attention to detail, and a customer-focused mindset. You'll thrive in a fast-paced, diverse environment where ownership and collaboration are key. Schedule: Flexibility required; occasional overtime and late hours on the last working day of each month Qualifications Required Qualifications Associate's or Bachelor's degree in Accounting, Finance, or related field (or equivalent experience). 2+ years of experience in federal billing or government contract accounting. Familiarity with FAR/DFARS and federal audit processes. Proficiency in Microsoft Excel and ERP systems (SAP, Oracle, Deltek). Strong communication, organizational, and time management skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Experience with DCAA-compliant accounting systems. Knowledge of indirect rate structures and cost allocations. Prior experience in a government contractor environment. SAP/CRM experience. Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, OneNote). Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 16, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $28.27 - $44.17/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: NoShift: DayDuration: No End DateJob Function: Customer Service
    $31k-36k yearly est. Auto-Apply 13d ago

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