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Billing representative jobs in Kentucky - 765 jobs

  • Customer Service Representative

    Alphabe Insight Inc.

    Billing representative job in Newport, KY

    About Us: Captura Hall is a forward-thinking company focused on delivering innovative solutions that drive business success. We specialize in providing high-quality services to clients across various industries, helping them achieve their goals through effective marketing strategies and business solutions. At Captura Hall, we believe in fostering an environment that encourages creativity, collaboration, and personal growth. Job Description: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the front line of communication with our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. You will play an essential role in building and maintaining strong relationships with our clients, contributing to the overall success of the company. Responsibilities: Handle customer inquiries and resolve issues via phone, email, or in-person Provide product and service information to customers Process orders, returns, and exchanges efficiently and accurately Maintain customer accounts and update information as necessary Assist with troubleshooting product-related issues and providing solutions Collaborate with other departments to ensure timely and effective service Document customer interactions and feedback for continuous improvement Meet performance and quality targets as set by the company Qualifications Skills & Qualifications: Proven experience in customer service or a related field Excellent communication and interpersonal skills Strong problem-solving and conflict resolution abilities Ability to multitask and manage time efficiently Proficient in using office software and customer management systems A positive, can-do attitude with a focus on delivering exceptional service High school diploma or equivalent required; additional qualifications in customer service or business preferred Additional Information Benefits: Competitive salary Opportunities for career growth and professional development Health and wellness benefits Paid time off and holidays Positive, team-oriented work environment
    $26k-34k yearly est. 3d ago
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  • Customer Service Representative - State Farm Agent Team Member

    Andrew Wade-State Farm Agent

    Billing representative job in Lexington, KY

    Benefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Training & development Paid time off ABOUT OUR AGENCY: What drew me into State Farm was the opportunity to grow as much as I was willing to work - a true "get out what you put in" business where I could build something meaningful while helping people in my community. Once I realized that, I never considered anything else. I started in 2014 with no insurance experience, got all four licenses, learned from the best, and opened my first State Farm office just 3.5 years later. A decade in, I now operate two locations and have had the privilege of seeing my own team members grow into leaders - including one who went on to open his own agency in Louisville, KY. That remains one of my proudest milestones. Our culture is best described as purposeful. I value self-starters who take ownership of their development and bring competitiveness, curiosity, and a positive mindset to the table. We invest heavily in professional growth with continuing education, coaching, and long-term career paths - from leadership within our two offices, to opportunities with State Farm corporate, to pursuing agency ownership. High performers may also earn international travel trips and early Fridays when weekly targets are met. We believe life is too short to work somewhere where the paycheck is the only perk. Here, you'll find a place that challenges you, supports you, and helps you uncover the best version of yourself through hard work, accountability, and the right mindset. If you're coachable, driven, and ready to grow, this is the kind of office where your career can truly take off. ROLE DESCRIPTION: As a Customer Service Representative with Andrew Wade State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 3d ago
  • Customer Service Representative

    Blevins, Inc. 3.3company rating

    Billing representative job in Lexington, KY

    Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking an experienced candidate who possesses a positive attitude to fill a Customer Service Representative position in our Lexington, KY branch. Familiarity with home improvement products and HVAC experience are both a plus. The ideal candidate should be skilled in maintaining excellent customer interfaces and delivering a positive customer experience. Blevins, Inc. is a private and family-owned company. We are headquartered in Nashville, TN and currently operate 14 branches located nationwide. We have provided manufactured housing, storage, mobile office and related building industries with home essentials, construction products and coordinated installation services for over 50 years. Blevins is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills an important role. Our Purpose: Connecting People with Products that Enhance Homes. Monday - Friday, 8:00 am - 5:00 pm Primary responsibilities include: Utilize provided reports to enhance inside sales Maintain and nurture an established customer base through regular outreach via calls and emails, ensuring consistent communication and support. Handle order entry and preparation of quotes with accuracy and efficiency, ensuring timely processing of customer requests. Manage invoicing processes, ensuring accuracy and timeliness in billing. Oversee installer invoicing to ensure prompt and accurate payment processing. Address customer inquiries and concerns promptly, providing solutions that uphold our commitment to excellent service. Perform various administrative duties Work hand in hand with the Outside Sales force. Stay informed about our product offerings and industry trends to provide knowledgeable support to customers. Our Employees Enjoy: A Competitive Hourly Rate Benefits Package: Medical/Dental/Vision, 401(k) Plan Paid Holidays, Vacation, and Paid Sick Days Opportunities for Training Annual Bonus Potential after one year of employment Annual Potential 401k Profit Sharing Benefits after one year of employment Requirements: Familiarity with home improvement products is a plus. HVAC experience is a plus. High School diploma or equivalent education. Experience in invoicing and installer invoicing Strong work ethic and a positive attitude. Basic PC skills required, including proficiency in MS Office and internet applications. Great organizational skills required. Professional phone etiquette skills are a must. Data entry skills required. Ability to consistently maintain orderly paperwork. EOE M/F/V/D
    $24k-32k yearly est. 3d ago
  • AGC | Customer Service Representative (Corp.), Lexington, KY

    AGC Group 4.3company rating

    Billing representative job in Lexington, KY

    AGC Automotive Americas (AANA) is a leading supplier of automotive glazing for the OEM and aftermarket industries and is part of the AGC Group, the largest global glass supplier employing more than 50,000 worldwide in approximately 30 countries. Responsible for operating production lines in such a manner as to ensure safety of self and others as well as quality of product produced. As a Customer Service Representative at AGC, you will be the cornerstone of our customer support, responsible for building and maintaining strong relationships while serving as their primary point of contact. This role involves managing the entire customer claim process, from initial reporting to coordinating the analysis of returned products, ensuring seamless communication between our customers and internal AGC teams to resolve issues effectively. A crucial part of your role will be to champion the "Voice of the Customer" within our organization, providing quick responses and ensuring their feedback drives our problem-solving activities. Additionally, you will oversee the sorting of rejected products at customer sites, monitor and report on customer satisfaction metrics, and handle the review and dispute of customer financial deductions to uphold our service standards. Responsibilities: Customer Scorecard - Quality related items. OEM Customer PPM or equivalent (Honda GQI, GM Sourceability). Voice of the Customer: Meeting incidents and quality claims response timing based on customer requirements. Knowing and communicating Customer Quality Requirements and concerns Cost of Quality: Quality incidents and sorting activity at customer, warranty cost, contract budget. Education/Experience Requirements: A four-year technical degree or equivalent experience is preferred. Four years of manufacturing and/or quality experience. Working experience with core automotive quality tools including APQP, PPAP, Control Plans, PFMEA, MSA, and various problem-solving methodologies. Technical understanding of Glass Fabrication, Assembly, and Injection Molding is desired. While performing the duties of this job, the employee is required to bend, crouch and stand, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms and keep balance. Ability to walk and/or sit for extended periods of time. The employee must regularly lift and/or move up to ten (10) pounds, and occasionally lift up to twenty (20) pounds. What can AGC Offer You? We offer a competitive compensation package including base salary, structured bonus plan, comprehensive benefits, and opportunities for career advancement. Equal Opportunity Employer - To be considered applicants must be legally authorized to work in the United States.
    $21k-27k yearly est. 3d ago
  • Armed Route Collector

    Blockrock South LLC

    Billing representative job in Louisville, KY

    Join Our Team - Field Collector (Cash Handling & Route Operations) Are you a responsible professional with experience in cash handling, security, or armored transport? BRS is hiring Field Collectors on behalf of our long-standing client, a leading B2B provider of vending and coin-operated machines. This role is to service and maintain accounts at retail locations across our service area, around the city, and surrounding suburbs (150-mile radius). Who You Are: A dependable, detail-oriented individual with cash handling experience (security, military, or armored transport background is a plus). Comfortable working independently while adhering to strict protocols. Skilled at building rapport with business owners and managers. What You'll Do: Travel daily (100% field-based) to assigned retail locations for collections and machine servicing. Collect and document account receivables with precision. Perform basic maintenance (e.g., clearing paper jams, verifying software/hardware updates). Log and report technical, promotional, or inventory issues. Use a mobile app to track route progress, submit receipts, and document collections. Deposit cash/checks daily per company procedures. Maintain accurate records of all transactions and location visits. Why Join BRS LLC? Competitive salary + travel reimbursement (gas, tolls, parking). Health benefits (HRA) + paid time off (PTO). Career growth in a supportive, team-focused environment. Requirements: Prior cash handling experience (required). Valid driver's license, reliable vehicle, and clean driving record. Concealed carry permit (or ability to obtain one). Strong numerical/math skills and attention to detail. Ability to follow strict protocols and maintain professionalism. Bilingual (Spanish/English)? A strong advantage! Note: Selected candidates will be asked to sign an NDA during the interview process. Ready to hit the road with a purpose? Apply today! Powered by JazzHR
    $27k-36k yearly est. 5d ago
  • Billing and Insurance Specialist

    CHNK Behavioral Health 3.5company rating

    Billing representative job in Covington, KY

    OneQuest Health Billing and Insurance Specialist Department: Billing Services Director of Billing Services n/a Profile Last Updated: December 5, 2025 QUALIFICATIONS Minimum of 2 years' experience working in verification of insurance benefits. Familiarity with behavioral health services preferred but not required. Experience with CareLogic electronic health record system preferred. Experience in billing and coding is preferred but not required. Demonstrated history of successfully building relationships with insurance companies and their representatives. Self-motivated and able to prioritize and identify processes that need to be implemented and/or improved, and tasks that need completion. Above-average organizational and time management skills, with great attention to detail. Strong verbal and written communication skills. Demonstrated proven sensitivity to the various cultural and socioeconomic characteristics of the OneQuest Health clients and staff. Valid drivers' license or other ability to travel between OneQuest Health sites in a timely manner required. POSITION SUMMARY The Billing and Insurance Specialist is responsible for verifying insurance coverage, benefits, pricing estimates, setting up payment plans for commercial and self-pay clients for OneQuest Health services programs as a priority. Other duties will utilize this position as a backup for other responsibilities in the department such as claim denials and utilization management. Responsibilities include uploading appropriate documentation into the CareLogic EHR system, verification of required insurance coverage and benefits, providing cost estimates for clients, providing back up support in department as needed, contacting clients/guarantors to set up payment arrangements, working with clients with older and larger balances to set up payment plans, and working with other departments as needed to communicate necessary information. ESSENTIAL JOB FUNCTIONS Upload documentation into the EHR. Input insurance information into the EHR and verify insurance coverage/benefits and coordinate primary and secondary benefits. Participating in verifying patient insurance benefits Provide insurance coverage breakdown of costs, including co-payments, co-insurance, and services needing pre-authorization. Contact insurance companies to gather necessary information for verification and coordination of benefits. Perform as a subject matter expert in reading, understanding, interpreting VOBs (verification of benefits) to advise the team on policies that will not pay enough to cover the daily operation cost per patient. Manage the resolution of insurance billing errors. Back up to other team members in department when needed. Verify Medicaid and other client insurance eligibility monthly or as required. Contact clients/guarantors to set up payment plans prior to services or on past due balances. Send client statements out monthly. Provide back up support to Director of Revenue Cycle Management for insurance concerns. Provide support for other functions in department as needed. Participate in agency Performance Quality Improvement and Quality Assurance Committee activities. Must be able to perform the essential functions of this position with or without reasonable accommodation. Attend training as required. Other duties as assigned.
    $26k-32k yearly est. 7d ago
  • Hospice Billing Representative

    Bluegrass Care Navigators

    Billing representative job in Lexington, KY

    Schedule: Monday- Friday 8:00am-4:30pm The Hospice Billing Representative is responsible for generating and processing all billing for Everent Health, Inc. The Hospice Billing Representative must maintain relationships and be in constant contact with the financial intermediary, Medicare, Medicaid, and payors to enable timely research and resolution of issues with patient billing. Position Qualifications: High school diploma or GED required. Minimum three years of general office experience required. Kentucky Medicaid Kentucky Level of Care System (KLOCS) experience, preferred. Medical billing or other medical field related experience, including Medicare, Medicaid, and other third parties preferred.
    $29k-35k yearly est. 8d ago
  • Dental Billing Specialist

    Healthpoint Family Care 3.4company rating

    Billing representative job in Florence, KY

    $4,000 Sign-on Bonus After 120 Consecutive Days of Service HealthPoint is currently hiring for a Dental Billing Specialist for our Florence office. Hybrid after 90 days. This position is responsible for managing all patient and insurance billings in a timely and efficient manner. This includes, but is not limited to, charge entry, payment entry, accounts receivable management, and responding to patients and payers and special projects as assigned. * Competitive salary * $1,500 Years of service bonus paid out after 18 months * Nine paid federal holidays * Birthday off paid * Generous Paid Time Off * Wide array of benefit plans such as health, dental, vision, flexible spending accounts, Safe Harbor 401K Plan, long term disability and group/voluntary life insurance plans. HealthPoint is private medical practice dedicated to patient wellness. The organization provides adult and pediatric medical, dental, mental health, substance abuse treatment, obstetrics and gynecology, and vision services. We offer walk-ins, same day appointments, evening and weekend hours for the convenience of our patients.
    $1.5k weekly 10d ago
  • Medical Billing Follow up- Sign on Bonus

    Health Point Family Care 4.1company rating

    Billing representative job in Florence, KY

    $4,000 Sign-on Bonus After 120 Consecutive Days of Service HealthPoint is currently hiring for a Medical Billing Specialist for our Florence office. Hybrid after 90 days. This position is responsible for managing all patient and insurance billings in a timely and efficient manner. This includes, but is not limited to, charge entry, payment entry, accounts receivable management, and responding to patients and payers and special projects as assigned. Competitive salary $1,500 Years of service bonus paid out after 18 months Nine paid federal holidays Birthday off paid Generous Paid Time Off Wide array of benefit plans such as health, dental, vision, flexible spending accounts, Safe Harbor 401K Plan, long term disability and group/voluntary life insurance plans. HealthPoint is private medical practice dedicated to patient wellness. The organization provides adult and pediatric medical, dental, mental health, substance abuse treatment, obstetrics and gynecology, and vision services. We offer walk-ins, same day appointments, evening and weekend hours for the convenience of our patients. Qualifications Prior Medical Billing Experience
    $1.5k weekly 12d ago
  • E-Billing Specialist

    Frost Brown Todd LLP 4.8company rating

    Billing representative job in Lexington, KY

    Job Description FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-34k yearly est. 8d ago
  • Medical Billing Specialist

    Orthocincy 4.0company rating

    Billing representative job in Edgewood, KY

    General Job Summary: Promotes the Companies mission to provide patients with premier orthopedic care while focusing on their individual needs. Responsible for ensuring timely claim submission, follow-up with no response from payers, payer rejections, correspondence, and appealing denial. Essential Job Functions: The ability to remain friendly and professional through communication with patients, providers, clinical staff, payers, and outside agencies through telephone, electronic, and written correspondence. Manages multiple work queues for an assigned portion of the Accounts Receivable (A/R) daily on registration, claim edits, aging, and denials, to include following up with insurance companies, reconciling accounts, filing corrected claims, appealing claims (when appropriate), and following up on all denials to ensure processing/reprocessing, and payments. Assists with verification of benefits information to determine coordination of benefits via phone, email, or online portal. Analyze EOB's and construct appropriate, timely responses to insurance carriers based on claim adjudication. Collaborates with manager, coordinator, and director to report denial trends to ensure proper claim resolution. Experience with variety of billing issues involving payers (Medicare, Medicaid, private insurance, worker's compensation) including forms, coding compliance and reimbursement guidelines Thorough knowledge of medical terminology, managed care financial agreements; CPT, HCPCS, and ICD-10 codes. Handle billing calls and answer telephone calls as needed. Review credit balance accounts. Demonstrates superior interpersonal relationship skills necessary for developing and maintaining positive professional relationships with patients, peers, providers, clinical departments, the management team, and payer organizations through telephone, electronic and written correspondence. Ensure compliance with all guidelines set by government programs, and the Companies policies, such as federal regulations, HIPPA, and the No Surprises Act. Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice. Requirements Education/Experience: High School Diploma or equivalent. Associate's Degree in Coding/Billing or minimum of two years medical billing experience is preferred. Collections or medical billing experience with an understanding of HCPCS, ICD-10 and medical terminology is preferred. Other Requirements: Must be customer service oriented with a team environment focus. Schedules may change as department needs change, including overtime and weekends. Performance Requirements: Knowledge: Knowledge and application of the Companies Mission, Vision and Values. Medical billing terminology required. CPT and ICD-10 coding knowledge preferred. Knowledge of medical billing/collection practices. Knowledge of medical terminology and anatomy. Knowledge of insurance filing and payment posting techniques. Knowledge of basic medical coding and third-party operating procedures and practices. Knowledge of electronic health records and practice management systems. Knowledge of current professional billing and reimbursement procedures preferred. Skills: Skilled in attention to detail. Skilled in organizing. Skilled in grammar, spelling, and punctuation. Skilled in communicating effectively with providers, staff, patients and vendors. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to problem-solve and the ability to interpret and make decisions based on established guidelines. Ability to work on a team while maintaining positive and professional relationships. Ability to multitask and handle stressful or difficult situations with professionalism. Ability to analyze situations and respond in a calm and professional manner. Equipment Operated: Standard office equipment. Work Environment: Medical office environment. Mental/Physical Requirements: Involves sitting and viewing a computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.
    $31k-40k yearly est. 47d ago
  • Billing and Insurance Specialist

    Onequest Health

    Billing representative job in Covington, KY

    Job DescriptionSalary: $20 -$22 per hour OneQuest Health Billing and Insurance Specialist Department: Billing Services Director of Billing Services n/a Profile Last Updated: December 5, 2025 QUALIFICATIONS Minimum of 2 years' experience working in verification of insurance benefits. Familiarity with behavioral health services preferred but not required. Experience with CareLogic electronic health record system preferred. Experience in billing and coding is preferred but not required. Demonstrated history of successfully building relationships with insurance companies and their representatives. Self-motivated and able to prioritize and identify processes that need to be implemented and/or improved, and tasks that need completion. Above-average organizational and time management skills, with great attention to detail. Strong verbal and written communication skills. Demonstrated proven sensitivity to the various cultural and socioeconomic characteristics of the OneQuest Health clients and staff. Valid drivers license or other ability to travel between OneQuest Health sites in a timely manner required. POSITION SUMMARY The Billing and Insurance Specialist is responsible for verifying insurance coverage, benefits, pricing estimates, setting up payment plans for commercial and self-pay clients for OneQuest Health services programs as a priority. Other duties will utilize this position as a backup for other responsibilities in the department such as claim denials and utilization management. Responsibilities include uploading appropriate documentation into the CareLogic EHR system, verification of required insurance coverage and benefits, providing cost estimates for clients, providing back up support in department as needed, contacting clients/guarantors to set up payment arrangements, working with clients with older and larger balances to set up payment plans, and working with other departments as needed to communicate necessary information. ESSENTIAL JOB FUNCTIONS Upload documentation into the EHR. Input insurance information into the EHR and verify insurance coverage/benefits and coordinate primary and secondary benefits. Participating in verifying patient insurance benefits Provide insurance coverage breakdown of costs, including co-payments, co-insurance, and services needing pre-authorization. Contact insurance companies to gather necessary information for verification and coordination of benefits. Perform as a subject matter expert in reading, understanding, interpreting VOBs (verification of benefits) to advise the team on policies that will not pay enough to cover the daily operation cost per patient. Manage the resolution of insurance billing errors. Back up to other team members in department when needed. Verify Medicaid and other client insurance eligibility monthly or as required. Contact clients/guarantors to set up payment plans prior to services or on past due balances. Send client statements out monthly. Provide back up support to Director of Revenue Cycle Management for insurance concerns. Provide support for other functions in department as needed. Participate in agency Performance Quality Improvement and Quality Assurance Committee activities. Must be able to perform the essential functions of this position with or without reasonable accommodation. Attend training as required. Other duties as assigned.
    $20-22 hourly 9d ago
  • Pharmacy Billing Coordinator

    Brightspring Health Services

    Billing representative job in Louisville, KY

    Our Company Pharmacy Alternatives Join our PharMerica team! Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression! This is not a remote opportunity. Applicants must reside in or a commutable distance to Louisville, KY Schedule: Monday - Friday, 8:30am - 5:00pm The ideal candidate will have experience in a healthcare billing environment (pharmacy preferred) and be familiar with online claims processing and Medicaid and Medicare billing practices. We offer: DailyPay Flexible schedules Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid time off Tuition reimbursement Our pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities The Pharmacy Billing Coordinator II is responsible for the accurate and timely adjudication of all prescriptions, onsite training of new hires as needed, and the maintenance of the pharmacy unbilled as well as performing other clerical duties as assigned. Ensure the accuracy and timely adjudication of resident billing and re-billing through Medicare Part B & D, Medicaid, Hospice, and Private Insurance Plans Daily, weekly, and monthly review and resolution of unbilled claims Review monthly billing statements for facilities to ensure billing accuracy Claim research and resolution Partner with facility contacts when there are issues with claim processing in order to achieve adjudication/payment Advocate for clients as needed Communicate with insurance companies as needed Support for Pharmacy Operations Utilize Framework, Docutrack, and Fusion in order to complete workflow on daily basis Provide onsite training for new hires Assist Implementation Coordinator with integration of new facilities/clients as needed Handle core billing responsibilities with newly gained contracted facilities onboarding with Pharmacy Alternatives Maintain and update the Billing Training Manual Perform other responsibilities as assigned Qualifications High School Diploma/GED required Pharmacy Tech License preferred Excellent customer service and communication skills, both written and verbal Ability to prioritize and meet pre-determined deadlines Must be able to effectively multi-task, be proficient at typing, and have advanced technical skills Experience in healthcare billing environment (pharmacy preferred) Familiarization with online claims processing and Medicaid and Medicare billing practices Proficient with Microsoft Word and Excel required If a current PAL employee, you must: Have 1+ year(s) of billing experience as PAL Core Billing Coordinator Adhere to Pharmacy Alternatives, LLC attendance policy Excel and adhere to core Pharmacy Alternative billing responsibilities Not be on any form of Performance Improvement/Corrective Action Plan About our Line of Business Pharmacy Alternatives , an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives. For more information, please visit ***************************** Follow us on Facebook and LinkedIn. Salary Range USD $18.00 - $18.50 / Hour
    $18-18.5 hourly Auto-Apply 8d ago
  • Billing Specialist

    Quipt Home Medical, Corp

    Billing representative job in Wilder, KY

    Requirements Job Requirements: High School Diploma or equivalent. Medical coding and/or billing certification preferred but not required. Prior experience preferred but not required. Patient Aids is willing to train candidates that exhibit the desired qualities. Ability to pass a Federal background check. Must be able to work independently and within a team environment. Must possess excellent interpersonal, coordinating and organizational skills. Have the ability to manage multiple tasks simultaneously. Read, write, speak and understand the English language and possess good communication skills. Must possess the ability to make independent decisions when circumstances warrant such action. Ability to work extended hours and weekends as needed. *We offer an outstanding compensation package, a fun and energetic work environment, a strong leadership team and a reputation for providing quality service. Job Type: Full-time
    $27k-36k yearly est. 60d+ ago
  • Insurance Billing Operations Specialist

    360Care

    Billing representative job in Louisville, KY

    This role is essential for maintaining accurate records, ensuring clients are billed correctly, managing billing processes, resolving discrepancies and maintaining effective communication with internal teams. Responsibilities Review and release bills from third-party vendor. Data Assurance and assist with loading data regarding policy/plan updates in our billing system. Ensure the Integrity of Billing Data. Process coverage or enrollment corrections. Discrepancy Resolution by researching and resolve billing issues Act as a Subject Matter Expert to provide guidance and support to colleagues on processing and system functionalities. Assist with special projects. Deliver on all key performance metrics. Other supporting duties as assigned which are reasonably within the scope of the duties in this job classification. Maintain confidentiality of all information and abide with HIPAA and PHI guidelines at all times. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications Associate's degree or 2-5 years of related experience in insurance administration or a similar field Proficiency in Microsoft Office Suite and adept at learning insurance software/systems Excellent oral, interpersonal and written communication skills Exceptional attention to detail Strong analytical, problem-solving skills Flexibility and the ability to multi-task Ability to work independently, with management and/or with other Team Members Excellent interpersonal skills. Must be detail oriented and self-motivated. Excellent customer service skills. Anticipate needs in a proactive manner to increase satisfaction. The Company reserves the right to modify any bonus/commission structure prospectively at any time for any reason. A bonus/commission is not considered earned until it is paid, and the employee remains with the Company at the time of payment Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.
    $27k-35k yearly est. Auto-Apply 7d ago
  • Billing Specialist

    Corpay

    Billing representative job in Louisville, KY

    Corpay, is a Global Leader in Commercial Payments. Our specialised payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Over 80 countries around the world operate and use our solutions for their payments. We're passionate about our brand, our products, customers and employees, and we want to meet highly motivated individuals who will share our vision and our passion. Stored Value Solutions, a subsidiary of Corpay, has been a trusted provider of gift card and stored value services for over 25 years to the world's leading retain brands. Our clients are located in more than 50 countries worldwide and we provide support in more than 26 languages and currencies HOW WE WORK: The Billing Specialist position is responsible for ensuring that customer billing is complete and accurate. This position will provide direction to other departments (Sales, Client Services, Implementations, etc.), on billing requirements. ROLE RESPONSABILITIES: Ensure that customer billing is complete, timely and accurate. This position will serve as a point of contact for all billing issues that arise. Using sound judgment and extensive knowledge of all billing systems, will manage issues through resolution. Coordinate audit requests for all billing queries. Prioritize, plan and schedule day-to-day routines and assigned projects to facilitate the overall needs of the Accounting group. Manage the coordination and distribution of information, project activities, reports, or other requirements with the finance group. Complete timely, verbal and written communication to the appropriate internal and external customers and associates. KNOWLEDGE, SKILLS & EXPERIENCE: Minimum of 2 years' experience in a similar accounting position or equivalent combination of education and experience. High level experience with Microsoft Excel, including pivot tables, manipulation of data, general ledgers. Exceptional level of personal organization with excellent oral/written communication skills. Must be detail oriented, with the ability to handle multiple assignments promptly and effectively and possess strong follow through abilities. Demonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple tasks. Superior telephone etiquette and customer service skills are required, with the ability to react quickly and decisively to resolve customer issues. Must possess proven problem-solving abilities, including the ability to identify problems and take ownership to help resolve. QUALIFICATIONS: Associate's degree in accounting is preferred BENEFITS AND PERKS: Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e., wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes A collaborative and agile work environment with a strong emphasis on teamwork and execution. #LI-Corpay #LI-Hybrid #LI-AM1
    $27k-35k yearly est. 12d ago
  • Billing Specialist

    Associates In Dermatology 3.7company rating

    Billing representative job in Louisville, KY

    Essential Functions Summary: This dermatology office based Billing Specialist will be tasked with consistently and accurately assigning the appropriate designated codes to each patient record by reviewing the information provided in the medical record. Position Requirements: Fields billing coding questions. Assess accounts for bad debt. Reviews account history for cancellations and no show history. Assists patients with locked accounts Distributes itemized statements as requested Assists in distribution of mail Sends certified letters to patients as required. Processes credit card statements. Balances credit card machine nightly. Completes all other assigned tasks to ensure efficient department function and work flow. Escalates any billing/coding issues to Client Service Director and Coding Education Manager Accurate understanding and application of client manual information to daily assignments. Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies. Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned. Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct. Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties. Qualifications Qualifications: Must possess a high school diploma or GED. Must have worked 1 year medical billing experience (preferable in dermatology) Must be able to work independently and to maintain mental focus for long periods of time. Physical Requirements: Must possess strong English oral and written communication skills in order to communicate effectively with other billing/office staff and management. Eyesight must be sufficient to be able to read medical charts and computer monitors. Must possess manual dexterity sufficient to utilize reference materials and to manipulate pages in Medical Chart and to type on keyboards. Environmental Conditions: Typical conditions of office environment. During initial phases of training, stress levels may exceed normal levels as new skills are learned and new information is assimilated.
    $30k-37k yearly est. 12d ago
  • Billings and Collections Specialist

    Theratree

    Billing representative job in Owensboro, KY

    Who we are: TheraTree is a pediatric therapy practice in Western Kentucky who is committed to growing minds, bodies, and spirits through Occupational Therapy, Speech Therapy, Physical Therapy, Behavioral Therapy, and Mental Health Therapy. We're out to create thriving children who's voices are heard, bodies that move, they are independent experiencing a life they love, and are in turn an inspiration for what is possible in life. As a Billing & Collections Specialist at TheraTree you can be a remarkable contribution to parents by keeping their balances low so their child's healthcare services can continue to progress. Responsibilities of a Billing & Collections Specialist Prior Authorizations and Denials Medical Billing Collections on Accounts Receivable Reconcile Payments General Job Duties & Responsibilities of Billing & Collections Specialist Attends Finance meetings and presents on managed products, sub-products, statistics, and sub-statistics. Solves Accounts Receivable problems through investigation using data. Meets deadlines for programs, projects, and tasks. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in Sets weekly, monthly, and annual Finance targets to ensure annual goals are met. Responsible for maintaining expected finance statistics of post. Billings & Collections Purpose Create approved therapy services through identifying, submitting, tracking, communicating on, and acting on all related insurance benefits so that no service is provided without insurance verification, active prior authorization, over a maximum, or a current physician order. Responsible for: All patient prior authorizations. Tracks prior authorization period dates and visit numbers for clients. Tracks hard maximums. Tracks authorization denials Tracks when prior authorization can be submitted. Follows up with therapy providers on due dates for submitting paperwork. Proof reads all paperwork for prior authorizations. Submits correct paperwork for prior authorizations within deadlines set by clinic and insurance companies. Appeals process for denials Denials become approved authorization. Billing's Purpose: To ensure that all medical/healthcare services are verified against charges and billed accurately on time to allow our company to generate revenue so that we may continue to treat our patients and allow them to grow through their minds, bodies, and spirits. Responsible for: All medical claims and invoices billed out. Proofreads and submits all healthcare claims and invoices. Requests additional medical information from clinicians. Corrects rejected healthcare claims. Appeals denied medical claims. Collection's Purpose: To collect a steady flow of income for the maximum amount of all services billed to all sources so that funds can be distributed healthily throughout the organization and the company can continue to grow minds, bodies, and spirits through therapeutic services. Responsible for: All services provided being collected on in a timely manner. Client Payment Accounts Receivable (co-payments, deductibles, private payments) are being collected at the time of service. Accounts Receivable for outpatient healthcare billing is timely. Accounts Receivable payments for primary insurance & secondary insurance are being collected in a timely manner. All services not paid within 30 days are claims tracked. All invoices to contract agencies are paid within 30 days of notice. Reconcile Payment's Purpose: Ensures all payments are reconciled, entered, and accounted for timely and accurately so that accurate account information is obtainable and is used to make finance decisions so that the company can continue to grow minds, bodies, and spirits through therapeutic services. Responsible for: Payments accounted for and accurately reconciled into EMR in a timely manner. Finance reports to be submitted on time. Relocation assistance resources are available upon request. What you'll love about us.... Our Investment in You: Bonus Pay for more kids helped Stable Base pay We help you plan, track, and achieve bonuses Health Benefits Retirement Plans Paid Time Off Seven Paid Holidays Paid Continued Education 72% of our revenue is spent on payroll We Grow Your Skill Set Paid Management Training Mentorships Available Educational Data based Great team that works together Company culture that values empowerment, responsibility, leadership and integrity. 5% of our revenue is spent on education Opportunties To Shine Promotion & Director Opportunities Leadership Bonuses reward your investment in others Opportunities to mentor and educate others and be rewarded Give back with us through community engagement Live Your Purpose Be a remarkable contribution to a child's life. Support the whole child with our complimentary multidisciplinary team approach. Celebrate patient success such that they are an inspiration for others! Be rewarded for your patient's success in a variety of ways! Our Management team cares and supports you to help your team. Live a life you love knowing you were the difference. Staff Share Success... “I Love our bonus program! It gives a ton of motivation to staff!” - Arrielle, RBT "I love growing minds, bodies, and spirits at TheraTree Pediatric Services! What a wonderful and inspiring job! I love being able to see kids have fun while meeting goals to build many different developmental skills they need for everyday life. I have seen many successes with many different children even in my short time of being at Theratree Pediatrics. Whether it be attending to a given task for 10 minutes or transitioning without caregiver for the first time…We love to see such BIG successes that might seem so small to others. Even SMALL STEPS MAKE FOR GREAT ACCOMPLISHMENTS AND MILESTONES! I love to see children and their families leaving therapy happy and knowing they have accomplished something great! They always say find a job that you enjoy, and you will never have to work a day in your life. That is exactly what I have found in working for this company and with the many children here! I love my job and the rewarding nature of helping grow minds, bodies and spirits!" - Ms. Faith, MS, OTR/L “There is a sweet client that has been working on feeding at our clinic. Today we completed a telehealth session during breakfast time. He had picked out all his food for his plate and was ready when he joined. He picked out peaches, blueberries, banana, pancakes, and eggs. He took at least 4 bites of everything! Mom even shared that he ate a whole hamburger yesterday. This is so big and we are excited that he is taking steps toward being able to eat food with his family and friends.” - Kaitlin, MS, OTR/L “My son started at TheraTree almost 2 years ago. At the time he was missing milestones and I could tell he had some sensory issues. TheraTree has helped Andy in so many ways. He has overcome challenges in his everyday life and has overcome some sensory issues. Cole has helped him at first to brush his teeth correctly and overcome sensory issues such as hair cutting, using a toothbrush and food textures. Cole has also been helping my son with being able to stay on task and stay focused when he is overstimulated. Cole has taught Andy to take turns and to be able to share with others. Since Andy has been going to TheraTree he is more focused, and is right on track. Andy has developed new motor skills and social skills. Andy has become a brighter kid. Thank you TheraTree and Cole for all you do for us!” Andy's Mom Hear more from our team: ************************************************** My UNIQUE ROLE: I have a radical idea about my role in healthcare. The children in our community cannot be fixed. Because to be fixed, you must be broken. our kids and our families are not broken. They may be facing challenges; challenges that are real valid and affecting their life. I see that. It IS my role to give children and families access to living happy, healthy, and well balanced lived. This access is created through developing the skills and giving the tools for living life. It's an access for their VOICE to be heard, their BODY to move, and to become INDEPENDENT. The children and families who walk through my doors are not broken, they are perfectly imperfect humans and I believe this to our core. It is my mission to create a community aligned in this vision; to give children and families access to happy, healthy and well-balanced lives through removing barriers. Together, we grow minds, bodies, and spirits. - Jessica Hatfield, Owner/CEO Additional Information We are an Equal Opportunity Employer offering the right candidate a unique opportunity to learn, grow, and remain passionate about working with pediatrics. We also offer a comprehensive benefits plans, include a retirement plan with employer match. Professional development opportunities and support also offered, in the applicable field to support our therapists in their continuing education and growth. Interested and qualified candidates should submit their resume and cover letter. M/F/D/V AA/EOE
    $29k-35k yearly est. 3d ago
  • Medical Billing Specialist

    Owensboro Pediatrics

    Billing representative job in Owensboro, KY

    Job Description We are looking for a detail-oriented and experienced Patient Account Representative II to join our team. If you have a strong understanding of Revenue Cycle Management processes, especially in handling denials and appeals, we would love to hear from you. Key Responsibilities Analyze denials and determine the best course of action for appeal or resubmission. Prepare and submit accurate and compliant appeals for denied claims. Collaborate with billing, coding, and clinical staff to gather necessary information for appeals and resolve denial issues efficiently. Maintain detailed records of denial cases, including appeals filed and communications with insurance representatives. Monitor the status of appealed claims and follow up with insurance representatives to expedite resolution. Generate and analyze reports on denial trends, identify root causes, and recommend process improvements. Qualifications Required Education, Licensure, Certifications, & Experience: High school diploma or equivalent. 2 years of current experience in claims processing and denials management. 1 year of current experience with EPIC. Recent experience working with the EPIC EMR system. Required Skills Ability to analyze denial reasons, identify trends, and develop strategies to minimize denials. Excellent written and verbal communication skills for effective communication with internal staff and insurance representatives. Strong attention to detail and accuracy in documentation and appeals submissions. Ability to collaborate effectively with multidisciplinary teams to achieve common goals. Thorough understanding of billing regulations, coverage guidelines, and the appeals process. Physical Requirements Sitting: 90% Standing/Walking: 10% Occasional lifting/carrying of supplies and paper weighing up to 40 pounds. Occasional pushing/pulling to move supplies and equipment. Occasional climbing of stairs to reach other levels of the building. Occasional stooping/kneeling/bending/crouching to file in low cabinets, purge old bills, and print forms. Occasional reaching/handling/fingering to complete paperwork, use computers, file, and answer telephones. Frequent talking/hearing/seeing to interact with staff and customers to complete assigned tasks. Environmental Conditions Inside Location: Onsite or Remote
    $26k-34k yearly est. 5d ago
  • E-Billing Specialist

    Frost Brown Todd LLP 4.8company rating

    Billing representative job in Florence, KY

    Job Description FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-34k yearly est. 8d ago

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