Strategic Account Representative - Pacoima, CA
Billing representative job in Los Angeles, CA
We Always Deliver for our customers and our people. Become a Strategic Account Representative (SAR) and join our team! Your main responsibility will be to sell our products and services to medium to large potential clients in your assigned territory. You will use our top-notch Sales Enablement tools and processes to secure new business within the B2B sector.
Total compensation (including commission) can range from $75,000-125,000+ annually.
Empowering Achievement:
We understand that our dedicated Team Partners are the driving force behind our company's success. We provide resources such as: regular 1:1 coaching, continuous sales training, cutting-edge technology, and career development opportunities to elevate your professional growth.
What Your Role Entails:
Generate revenue by acquiring new clients to meet sales objectives
Schedule and conduct in-person meetings with qualified leads
Develop and deliver presentations to prospects about our services
Maintain a strong pipeline of potential customers
Devise strategies to boost sales
Support in implementing and overseeing target account strategies
Regularly meet with leadership to strategize
Stay informed about competitors and market trends
Unlock Limitless Earning Potential:
Our comprehensive compensation package includes:
Competitive Base Salary
Monthly Commission
New Hire Ramp-Up Bonus
Quarterly Bonus Program
Weekly Car Allowance
Monthly Cell Phone Reimbursement
Annual President's Club trip for top performers
Full suite of benefits including 401K match, profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more.
You will benefit from:
Paid top-tier sales training
Exposure to sales and executive leadership
Protected selling territories
Cutting edge sales tools, devices, and software
Development through our Award-winning Sales Training Program
Qualifications
You will have:
3+ years of proven successful B2B sales experience
Valid Driver's license and reliable transportation
Proficiency with MS Office products
Experience with Customer Record Management (CRM) Systems
Experience with Sales Enablement Tools; Seismic is preferred
High School Diploma or GED - College degree is a plus
Internal candidates will be required to have a proven track record of success, as well as completion of company specific training and certifications
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Customer Service Representative
Billing representative job in Vernon, CA
Salary: Up to $60,000-$65,000 DOE
We are seeking a motivated Customer Service Representative to join a growing direct-to-consumer (DTC) brand. This is a fantastic opportunity for someone looking to build their career in customer service, with room for growth within the company. Experience in fashion is not required - we welcome candidates from diverse backgrounds.
Responsibilities:
Provide exceptional customer support across multiple channels, ensuring timely and accurate responses.
Manage orders, returns, and inquiries through Shopify and internal systems.
Utilize PC and Excel to track orders, update records, and maintain customer data.
Collaborate with internal teams (Operations, Marketing, and Fulfillment) to resolve issues and improve the customer experience.
Identify trends and escalate recurring issues to improve processes and customer satisfaction.
Assist with product launches, promotions, and seasonal campaigns by supporting customer inquiries and order management.
Generate reports to track customer interactions, order fulfillment, and returns.
Maintain knowledge of products and services to provide accurate information and guidance to customers.
Support internal projects and initiatives that improve operational efficiency and enhance the customer experience.
Qualifications:
Strong communication and problem-solving skills.
Comfortable using Shopify, PC, and Excel (or similar tools).
Highly organized, detail-oriented, and able to manage multiple tasks.
Positive attitude and willingness to learn; experience in fashion or retail is a plus but not required.
What We Offer:
Competitive salary up to $60-65K DOE.
Growth opportunities within a dynamic DTC company.
Supportive, team-oriented work environment.
Customer Service Representative
Billing representative job in Irvine, CA
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
Office Rotation: Tuesday/Thursday & every other Friday
Must live in commutable distance to Irvine, California
Work from Home Rotation: Monday/Wednesday & every other Friday
Competitive pay rate- $26
Why should you apply:Medical and dental benefits
Opportunity to gain valuable experience.
Enjoy a positive and supportive work environment.
Paid training to ensure you have the skills & knowledge to succeed.
What's a typical day as a Customer Service Representative? You'll be:
Processing product complaints through queues and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 6 months of customer service experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
Billing Administrator
Billing representative job in Pasadena, CA
Job Title: Billing Administrator/Front Office Billing Administrator (Part-Time)
Schedule: Monday-Thursday, 3:00 pm-7:00 pm
Compensation: $20-$21 per hour (W2)
Hours: 12-15 hours per week (Temporary, Non-Exempt)
About the Role
We are seeking a detail-oriented and reliable Billing Administrator/Front Office Billing Administrator to support our clinic's administrative and billing operations. This position is ideal for someone who enjoys interacting with clients, working with financial and insurance processes, and contributing to a professional and supportive healthcare environment.
Key Responsibilities
Administrative Support
Welcome and assist clients upon arrival and verify payment status before sessions.
Communicate with clinicians regarding client accounts and payment concerns.
Assist with daily billing activities, including preparing insurance claims.
Coordinate with third-party partners on accounts receivable and payment issues.
Follow up with insurance companies regarding claims status and appeals.
Support the Director of Administration with reconciling insurance payments and reimbursements.
Assist with insurance network credentialing and special billing projects as assigned.
Records & File Management
Maintain accurate client billing and payment records, including insurance documentation.
Ensure secure storage of financial records.
Support the review and purging of records no longer required to be retained.
Qualifications
Previous experience in a healthcare office setting.
Experience in accounts receivable or similar customer account responsibilities.
Familiarity with insurance billing processes and claims management.
Availability to work Monday-Thursday afternoon/evening shifts.
Strong initiative, with the ability to work independently and manage time effectively.
Excellent customer service and problem-solving skills.
Proficiency with Google Suite, Microsoft Word and Excel, Adobe, and database systems.
Commitment to maintaining confidentiality of clinic and client information.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at ****************, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.
Customer Service Representative
Billing representative job in Los Angeles, CA
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
Responsibilities
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
Qualifications
At least 3+ years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
Customer Service Representative
Billing representative job in Costa Mesa, CA
**Direct Hire with reporting to Costa Mesa, CA**
The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company.
DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed.
Serve as the first point of public contact for all customer service issues
Promote positive customer relations with customers and coworkers
Respond to calls from the public and provide general information and service
Maintain a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs
Maintain customer records by updating account information.
Process requests for new customer accounts
Open cases for unsolved customer inquiries
Process customer disputes
Process the closing of customer accounts and initiate refunds when required
Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current
Consistently meet established productivity, schedule adherence, and quality standards.
Communicate effectively with a variety of people across various levels both within and outside the organization.
Make positive suggestions on improving and streamlining workflow processes and enhancing profitability
Develop a strong teamwork ethic
Follow communication procedures, guidelines, and policies
Provide face-to-face customer service with walk-in center customers when required
Respond to customer emails from the customer service email inbox to answer questions and provide assistance when required
Respond to customer chat and text to answer questions and provide assistance when required
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Excellent phone etiquette
Excellent verbal communication skills
Excellent attendance and punctuality
Enjoy providing prompt and timely service to our customers
Possess strong interpersonal skills and have compassion and empathy for customer situations
Be energetic, self-motivated, and quick-thinking
Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment
Ability to read and comprehend normal instructions, correspondence, and memos
Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday
Must be able to pass background and drug screenings
Ability to achieve and maintain departmental performance standards
PHYSICAL DEMANDS
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to adhere to strict attendance requirements
Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds
Must be able to lift, carry, walk, and stand
Vision for reading, recording, and interpreting information
Frequent speech communication, hearing and listening to maintain communication
Daily use of computer and keyboard, standard office equipment and telephone
Ability to access, input, and retrieve information from the computer
Frequent hand/eye coordination to operate computer keyboard and office equipment
Noise level in the work environment is quiet to moderate
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibility.
Education and/or Experience
High school diploma or general education degree (GED)
Customer service experience a plus
Bilingual Spanish is a plus
Bilingual Vietnamese is a plus
Medical Biller (Home Infusion)
Billing representative job in Torrance, CA
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION: BILLER
Description of Responsibilities
Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing.
Reporting Relationship
Billing Manager
Scope of Supervision
None
Responsibilities include the following:
1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO's
2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions.
3. Follows up on EOB's (explanation of benefits) which includes:
- Medicare denials
- Billing secondary insurance after Medicare's has denied claims.
4. Calling insurance companies for explanation of denials if questionable.
5. Making corrections on deny claims and re-bills insurance companies.
6. Checks EOB's with contracted fee schedule for accuracy or adjustments as needed.
7. Patient calls for benefit, invoicing, and explanations as needed.
8. Resolves electronic (Office Ally, Novologix, or Emdeon clearing house) report matters.
Minimum Qualifications:
Effective interpersonal, time management and organizational skills.
Office experience preferred.
Computer skills that include word processing, and efficient use of the internet and e-mail.
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
Must be detail oriented
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
At least 1 -2 years of medical or pharmaceutical billing experience or related A/R
Knowledge of insurance verification procedures.
Proficiency in 10-key preferred.
Prior experience in a pharmacy or home health company is of benefit.
Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Work Location: In person
Customer Service Representative
Billing representative job in Riverside, CA
Contract role- 3 months
Duration: 3 Months
About the Role:
We are seeking a detail-oriented and customer-focused individual to join our team for a 3-month temporary assignment. This role is ideal for someone with strong communication skills and proficiency in data entry who thrives in a fast-paced environment.
Key Responsibilities:
Provide exceptional customer service in person and over the phone
Accurately enter and update customer information in company systems
Handle inquiries, resolve issues, and ensure customer satisfaction
Maintain organized records and follow company procedures
Qualifications:
Excellent verbal and written communication skills
Strong attention to detail and accuracy in data entry
Ability to work on-site in Riverside, CA
Previous customer service experience preferred
Schedule: Full-time, on-site
Pay Rate: $20 to $22 per hour
Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Patient Services Registration Clerk
Billing representative job in Baldwin Park, CA
Patient Services Registration Clerk (Hospital Surgery Department)
Join a high-stakes, fast-paced hospital environment where you will play a crucial role in ensuring all surgical patients are financially and administratively cleared for their procedures. We are seeking organized, customer-focused professionals for this vital on-site role.
We are hiring for two full-time positions to cover critical shifts in the Hospital Surgery Department.
Day Shift
Monday - Friday 8:30 AM - 5:00 PM
Night Shift
Monday - Friday, plus every other Sunday
11:00 PM - 7:30 AM
Location: 100% Onsite at Baldwin Park Blvd, Baldwin Park CA 91706
Key Responsibilities
This is a critical opening-shift position responsible for handling all first surgery cases. Excellent attendance is mandatory to ensure the smooth start of the surgical schedule.
Patient Data Management: Accurately collect and enter patient demographics and insurance information directly into the hospital system within the Surgery Department.
Consent and Regulatory Compliance: Ensure all procedures are compliant by obtaining required signatures on regulatory forms and consent documents from patients or authorized representatives.
Financial Collections: Accurately collect patient payments (co-pays, deductibles, etc.) and provide receipts and financial counseling as needed.
Required Skills and Qualifications
We are seeking reliable candidates with experience in a clinical setting who understand the urgency of surgical scheduling.
Insurance Verification Knowledge: Practical knowledge of third-party insurance verification processes and medical terminology is essential.
Customer Service Excellence: Demonstrated excellent customer service skills with the ability to handle sensitive patient conversations (financial and regulatory) with empathy and professionalism.
Registration Basics: Basic knowledge of hospital registration requirements and patient flow within a high-volume clinical setting.
Experience: 1-3 years of related administrative experience is required. Experience in a hospital or surgery clinic setting is a significant plus.
System Knowledge and Certifications
System Preference: Preferably Epic experience for electronic health record (EHR) management, but not strictly required.
Certifications: No specific certifications are required for this role.
Customer Service Representative
Billing representative job in Culver City, CA
Job Title: Customer Service Representative
Job Type: Full Time
About Us
At Ultima, we're not just selling products-we're offering real solutions to real challenges. As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it.
Job Summary
As a CSR you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services
Qualifications
1-3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply:
Submit your resume for consideration! Interviews will be held in person at our Culver City office beginning this week! If you're out of state we can arrange a virtual meeting. Looking forward to connecting with you!
Customer Service Representative
Billing representative job in Santa Fe Springs, CA
As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments.
Essential Job Functions:
Provide amazing (above and beyond) service across multiple channels
Provides exceptional customer service leveraging strong problem solving and professional communication skills
Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer
Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues
Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction
Adheres to Customer Service procedures to handle escalation process for tier 2/3
Works as a team member and reports issues to management that are important to area/process improvement.
Uses appropriate judgment in upward communication regarding department or employee concerns.
Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…)
Continuously adhering to our Quality Assurance standards
Contributes to team effort to help achieve department objectives
Provide knowledgeable answers to questions about products, pricing and availability.
Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Job Qualifications/Requirements:
Knowledge of Zendesk is a plus
Available during business hours, including evenings and weekends.
Be a creative problem solver
Comfortable working in a high stress fast changing environment
Polite, friendly attitude to deal pleasantly with customers and agents
Cheerful, engaged, and uplifting tone during customer interactions
Reliable in Attendance & Punctuality
Ability to work under deadlines
Strong multi-tasking skills
Type 45 WPM
Clear and articulate speaking voice
Command of the English language
Bilingual in Spanish a plus
Computer/Internet skills/Word/Excel
Mathematical skills
Organizational Skills
HS Diploma
Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply.
WINDSOR EQUAL OPPORTUNITY EMPLOYER
Specialist: Billing
Billing representative job in Los Angeles, CA
Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.
We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.
If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Revenue Cycle Operations department in our Los Angeles office, as a Specialist: Billing.
The Specialist: Billing manages a portfolio of Firm partners in support of their client invoicing. Primary responsibilities include managing WIP inventory, executing bills, solving problems and providing exemplary service to partners and clients.
The position involves tactical work execution while managing the overall WIP cycle and requires a combination of service and operational excellence commitment, communication, collaboration and innovation.
Responsibilities
Essential Functions:
Executes the full scope of tasks required to manage WIP and issue client invoices of assigned partners
Ensures work is accurate, timely and compliant with prescribed agreements
Develops strong working relationships with partners, clients and colleagues
Develops comprehensive knowledge of assigned partners' needs, preferences and service requirements
Responds quickly and proficiently to partners; keeps them fully updated on their billing activities
Takes the lead in ensuring swift problem resolution through coordination with appropriate parties, devising creative solutions and persistent communication
Maintains documentation of current statuses and action items
Performs analyses on WIP and billing processes
Provides recommendations for enhancements to processes and systems
Provides assistance, guidance and backup to colleagues
Performs other duties as required
Qualifications
Education/Training/Certifications:
Bachelor's degree, preferred
An equivalent combination of education and/or experience may be considered in lieu of a degree when the experience has been directly related to the functions of the job
Professional Experience:
Two years working in a professional environment, preferred
Technical Skills:
Proficiency in Microsoft Office products, required
Technological savviness, required
Strong ability to quickly learn software applications, required
Advanced command of Microsoft Office Excel (lookups, SUMIF, pivot tables, etc.), preferred
Performance Traits
:
Innate customer service, innovation and excellence mindsets
Meticulous attention to detail, quality and accuracy in execution of tasks
Sharp critical thinking and analytical skills
Tenacious follow through and problem solving abilities
Polished communication skills, both verbal and written
Inherently self-reflective, collaborative and team-oriented
Disciplined organizational and prioritization skills; driven to meet deadlines
Takes ownership and accountability for work output and actions
Solid professional judgment
The typical pay scale for this position is between $75,000 and $100,000, although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified.
The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.
Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email **********************************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-HYBRID #LI-PT1
Auto-ApplyBilling Coordinator
Billing representative job in Irvine, CA
Job Description
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
Billing & Settlement Coordinator - Bilingual (Korean/English)
Billing representative job in Santa Ana, CA
For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
Job Description
Responsible for settlement related to freight forwarding business
Reinforce relationships with customers and carriers by leading effective and continuous communications
Prepare regular settlement status reports for company management, customer, pages and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in the access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms.
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job-related duties as required
Pay: $30 - $32/ hr. (DOE)
Qualifications
Bilingual is highly preferred (English/Korean)
Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
Bachelor's Degree
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Effective written and verbal communications skills to communicate with various levels of the organization
Proficient with Outlook, Microsoft Office applications PowerPoint, Word
Proficient with Excel, especially v-lookups and pivot tables
Ability to work overtime when needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
E-Billing Coordinator
Billing representative job in Los Angeles, CA
Job DescriptionDirect Counsel is seeking a detail-oriented and experienced E-Billing Coordinator to join a prominent national law firm in Los Angeles. This position offers the opportunity to play a vital role in ensuring accurate, efficient, and compliant billing operations within a dynamic legal environment.
If you're a billing professional who enjoys managing complex processes, ensuring compliance with client requirements, and working collaboratively across teams, this role is a perfect fit.
About the Role
As an E-Billing Coordinator, you will oversee the full legal e-billing cycle - from reviewing pre-bills to final submission, troubleshooting billing discrepancies, and ensuring invoices meet client and firm compliance standards. You'll act as the liaison between the legal team, clients, and third-party e-billing vendors, playing a crucial part in maintaining accurate financial records and supporting overall cash flow efficiency.
Key Responsibilities
Prepare, submit, and track electronic invoices for legal services to ensure accuracy and timely billing.
Review billing data for compliance with client billing guidelines and firm policies.
Resolve billing discrepancies, short payments, or client inquiries professionally and efficiently.
Maintain and update billing records, reconcile adjustments, and ensure data integrity.
Coordinate with attorneys, paralegals, and finance staff to meet billing deadlines and address client-specific billing requirements.
Manage e-billing platform maintenance, including client-specific codes, rate structures, and data entry.
Submit appeals or adjustments on short-paid invoices through client portals.
Assist in preparing financial reports and monthly billing summaries for leadership review.
Collaborate with the Finance team to support reconciliation and reporting efforts.
Qualifications & Skills
2+ years of experience in e-billing, accounts receivable, or similar financial roles.
Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
Strong understanding of law firm billing practices, client billing guidelines, and time entry procedures.
Familiarity with LEDES formats and UTBMS coding standards.
Experience handling multiple e-billing platforms and insurance carrier billing portals.
Knowledge of compliance regulations and SIR tracking preferred.
Strong Excel skills and proficiency in accounting or billing software.
Excellent communication, analytical, and problem-solving skills.
Meticulous attention to detail with the ability to manage multiple priorities.
Core Competencies
Negotiation & Resolution: Professional and tactful handling of client billing inquiries and payment disputes.
Communication: Clear and concise in both written and verbal correspondence.
Accuracy: Commitment to precision in billing, coding, and reporting.
Proactive Problem-Solving: Ability to identify challenges and drive process improvements in billing operations.
Compensation & Benefits
Salary Range: $70,000 - $80,000 annually (commensurate with experience).
Hybrid Work Schedule: Up to four remote workdays per month.
Comprehensive Benefits: 401(k), profit sharing, full health, dental, and vision coverage, plus paid time off.
Professional Environment: Collaborative, high-performing team within a respected national law firm.
About Direct Counsel
Direct Counsel partners with premier law firms and legal departments nationwide to connect exceptional professionals with career opportunities that align with their skills and aspirations. We take pride in matching driven individuals with firms that value excellence, integrity, and collaboration.
If you're an experienced E-Billing Coordinator ready to join a respected law firm where your precision and expertise will make an impact, we'd love to hear from you!
Apply today by sending your resume to ***********************
Easy ApplyBilling Coordinator
Billing representative job in Glendale, CA
Full Time
California MSK MSO
Entry Level
Hours: 40 MSK Health Management Partners (MSK) is a Management Services Organization located in the greater Los Angeles area (Burbank and Glendale). MSK performs comprehensive management and billing services for physicians and medical professionals including ambulatory surgery centers, private clinics, physical therapy spaces, imaging offices, and urgent care settings. MSK is able to provide full or a la carte services based on the needs of their clients. Services include: Human Resources, Accounting, Credentialing, Revenue Cycle Management, Payer Contracting, Strategic Planning, Inventory Management, and Day to Day Oversight of Operations. MSK hires individuals who are committed to teamwork, excellence, and personalized care for all clients.
Position Summary:
The Billing Coordinator is responsible for assisting the Billing Department with tasks that ensure appropriate and accurate billing is completed in a timely manner. Assists with insurance verification and enters patients' demographic and insurance information in the system for accurate billing.
Minimum Education:
• Employee will have a minimum of a high school diploma
Skills and Qualifications:
• 1+ years experience billing, A/R, collections preferred.
• Knowledge of medical terminology, physician dictation, and operative reports
• General knowledge of CPT, ICD-9/10
• Accurate knowledge of insurance billing and stay current with industry changes
• Accuracy in data entry/input
• Experience/knowledge of insurers
• Good time management
• Excellent communications: verbal, non-verbal, written
• Good interpersonal skills
• Ability to multi-task and attention to detail
• Ability to problem solve for good outcomes
• Strong computer skills including:
o Microsoft Office
o EMR/HER/PACS
o Practice management/Appointment schedules
o Scanning
o Printing
• Familiarity with medical legal needs within a medical office
• Good understanding of anatomical terms and orthopedic injuries
• Belief that their efforts are an important piece to the patient experience.
Reports to:
• Directly to the Revenue Cycle Manager
• Partners and Medical Professionals have indirect oversight as well
Job Responsibilities: Duties will consist of, but not be limited to:
• Show to work on time with a clean and presentable appearance.
• Load demographics and patient registration information in system.
• Verify insurance benefits and eligibility
• Generate claims based on progress notes and op reports and submit to payers.
• Work on clearinghouse and insurance rejection claims.
• Assist with insurance A/R collections, when needed.
• Work with other staff members in a collaborative manner
• Assist with the answering of phones, taking messages, when needed.
• Maintaining a clean environment including shared cleaning duties.
• Maintain HIPPA Compliance
• Attending and participating in meetings as requested
• Other duties as assigned
Work Environment:
• Work area is temperate
• Well lit
• Moderate noise level including voices, printers, and ringing phones
• Use of headset
• Walking surfaces are low nap carpet, tile, and manufactured flooring
Physical Requirements:
• Primarily working in a sitting position
• Up to 90% on the computer
• Lifting requirement is normally less than 20 lbs
• Walking distances are occasional and no greater than 50 yards unless walking to or from the parking garage, but performed repetitively
• Moderate phone use. Headsets made available.
I have had the opportunity to review and agree to the Job Description above.
Auto-ApplyE-Billing Coordinator
Billing representative job in Los Angeles, CA
Job Details Los Angeles Office - Los Angeles, CA $70000.00 - $85000.00 Salary/year Description
The E-Billing Coordinator is responsible for managing the legal e-billing process to ensure the timely and accurate submission of invoices within the Firm. This role serves as a liaison between the legal team, clients, and third-party billing systems, ensuring billing compliance and addressing any issues or discrepancies. Performing full-cycle billing functions such as editing/revisions of pre-bills and preparing/finalizing invoices. The ideal candidate will possess strong analytical skills, attention to detail, and experience with e-billing software to support efficient financial operations and accurate invoicing.
Qualifications
Essential Functions
Prepare, submit, and monitor electronic invoices for legal services rendered, ensuring timely and accurate billing cycles.
Review and verify billing data for accuracy and adherence to client billing guidelines and company policies.
Resolve billing discrepancies, disputes, or client inquiries with a proactive approach to ensure smooth financial operations.
Maintain and update billing records, tracking adjustments and reconciling discrepancies within the billing system.
Coordinate with attorneys, paralegals, and other team members to ensure compliance with client billing requirements and address specific billing needs.
Assist in preparing financial reports and generating billing summaries for management and legal staff review.
Manage e-billing platform maintenance, including data entry and upkeep of client-specific billing codes or rate structures.
Submit appeals/adjustments as needed on short-paid invoices to portals.
Collaborate with other members of the Finance department on billing-related reporting and reconciliation tasks.
Successfully administer monthly billings and ad hoc requests from Billing attorneys.
Qualifications
Education: Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
Experience: Minimum of 2 years of experience in accounts receivable, collections, or a similar financial role.
Technical Skills:
Familiarity with law firm billing practices, client billing guidelines, and time entry procedures.
Strong understanding of compliance regulations and guidelines related to legal billing.
Knowledge of LEDES format standards and UTBMS coding.
Advanced legal experience handling e-billing in different e-billing portals/platforms.
Insurance SIR tracking experience.
Core Competencies
Negotiation Skills: Ability to professionally negotiate payment terms and resolve client disputes effectively.
Communication: Strong verbal and written communication skills, with the ability to handle sensitive client interactions tactfully.
Attention to Detail: High level of accuracy in processing and reconciling accounts to avoid discrepancies.
Problem Solving: Proactive in identifying and addressing collection challenges to minimize receivables risk.
Work Environment
This position is hybrid offering four remote workdays per month. The remaining work days require in-office attendance in the Los Angeles office.
The office environment is professional, collaborative, and focused on supporting high-stakes legal work in a law firm.
Overtime may be required on an as-needed basis.
Physical Demands
Sitting or standing for extended periods.
Frequent use of a computer keyboard, mouse, and other office equipment like telephones, scanners, and printers.
Light lifting and carrying, typically weighing up to 15 pounds.
Moving between offices, meeting rooms or file storage areas.
Billing Coordinator (Law Firm Experience)
Billing representative job in Los Angeles, CA
SourcePro Search has a fantastic opportunity for an experienced Billing Coordinator for our top rated law firm client in their Los Angeles office. The ideal candidate will perform, provide training for and support standard billing and client accounting processes including processing proformas and client invoices, support related inquiries and reporting as needed.
What You'll Do:
• Receive and process billing for attorneys in multiple practice groups including editing time narratives.
• Coordinate, monitor and process approved markdowns, write-offs and necessary maintenance.
• Assist attorneys and assistants in understanding billing processes, policies and procedures.
• Assist Accounts Receivable and Collections staff to resolve or prevent billing errors.
• Work closely with the billing team to report on daily activities to resolve issues before they impact billing results.
• Other duties as assigned.
What You'll Bring:
• 5+ years Law Firm billing experience.
• Significant Elite or Aderant experience.
• Ability to analyze, assess possible problems, prioritize concerns and make decisions.
• Ability to perform well under pressure.
• Must be able to adapt schedule to changing environment.
• Strong work ethic, flexible, dependable, and positive attitude.
• Must be able to maintain high level of confidentiality.
• Ability to communicate effectively, orally and in writing.
• Must be a good planner who is very detail-oriented and has the ability to organize and prioritize.
• Proficient in Microsoft Word and Outlook.
Billing Assistant
Billing representative job in Calabasas, CA
Dermatology Office in Calabasas, CA is looking for a billing assistant to join our 20+ person strong team. Our ideal candidate is a self-starter, ambitious, and engaged.
Responsibilities
Working with Billing Manager to insure prompt insurance reimbursements. Must be able to communicate with patients, in person and by phone, with finesse, to receive timely payment. Will also be required to answer phones and make appointments for 5 providers in our office.
Qualifications
MUST have medical billing experience. Must be on time, courteous, a team player and have a great attitude daily. We want an employee ready to work hard independently and together with our staff.We are looking forward to receiving your application. Thank you.
Medical Billing Specialist
Billing representative job in Ladera Ranch, CA
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid vacation, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Candidates Must Have:
At least 2 years of experience in medical practice billing with exposure to working with denials, appeals, insurance collections, and related follow-up
Working knowledge of Local and National Coverage Determinations and payor policies, and how to use them
Must have ICD-10 and CPT coding assessment skills, CPC certification is preferred
Strong proficiency in MS Office applications (Word, Excel, PowerPoint), and computerized billing systems is required.
A patient-first, mission-oriented mindset
Duties:
Organize and prioritize all incoming claims and denials.
Evaluate medical claims and coverage policy documentation to determine validity for an appeal.
Responsible for ensuring and monitoring the effectuation of all decisions as a result of the follow-up of unpaid/denied claims with insurance carriers.
Responsible for adhering to health care billing procedures, documentation, regulations, payment cycles, and standards.
Work accounts to resolution.
Collection from patients and insurances.
Works collaboratively and effectively with all other departments and functions to maximize operational efficiency and service and ensure consistency in addressing appeals issues.
Work independently to identify and resolve complex client problems.
Work with leadership to develop appropriate policies and procedures.
Maintain current knowledge of healthcare billing laws, rules and regulations, and developments.
Comply with all applicable HIPAA policies and procedures and maintain confidentiality.
Compensation: $18.00 - $23.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-Apply