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Billing representative jobs in Maine - 283 jobs
Customer Service Representative
Gateway Services Inc.
Billing representative job in Turner, ME
Gateway Services is North America's leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Please visit Gateway Services Inc. to learn more about us. Pay Rate: $19-23/hr (based on experience) Work Hours: (4) 10-hr days...days can be flexible. Location: Final Gift Pet Memorial 54 Pit Rd, Turner, ME 04282 Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve WHAT YOU CAN EXPECT FROM US: Generous salary and benefits package includes: 3 national medical plans that pay 100% after the members' deductible and copays 2 national dental plans that cover many services at no cost to the plan members National vision plan Company paid Life/ AD&D and LTD for all full-time employees Chance to purchase additional Life/AD&D coverage at discounted rates Critical Illness, Accident and Pet insurance are offered as an employee's choice Tax savings account: HSA, Health and Dependent Care FSAs 401(k) Retirement plan Potential for Career Growth Employee Assistance Program Paid Holidays & Time Off A Sense of Community Great Hearts & Minds Scholarship Program Gateway Tuition Reimbursement Program Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov #INDCSR$19-23 hourly Auto-Apply 11d agoPatient Services Representative | South Portland, ME | Full-Time
Intermed, P.A
Billing representative job in South Portland, ME
Job Description ESSENTIAL FUNCTIONS Primarily answer incoming phone calls for multiple Primary Care practices. Redirect calls for Specialty Departments when needed Schedule routine and follow-up patient appointments Reschedule or cancel appointments as needed Confirm future appointments Assist patients in reaching a clinician for their medical concerns and/or requesting a sick visit using a designated screening tool, including patients with urgent/critical medical concerns Assist patients with prescription refill requests Assist patients with referral requests Provide general practice information for patients as needed Responds to all patient and external customer requests via incoming phone call according to established processes and protocols and within established quality and performance metrics. Acts as a champion of the patient experience by striving for first call resolution with every patient interaction Other responsibilities as directed by supervisor, coordinator, or manager JOB REQUIREMENTS High School Diploma or equivalent required Ability to support patients using a calm demeanor, compassion, and empathy, including urgent/critical calls Strong organizational skills Excellent professional judgment, phone skills and decision making ability Proficiency with Windows based computer applications Flexibility and willingness to work as a team member Able to prioritize and handle multiple tasks Active listening skills Ability to proficiently use telephone system Excellent typing and computer ability while simultaneously maintaining a telephone conversation Ability to consistently meet and adhere to performance and quality metrics Ability to demonstrate and uphold InterMed's Values On-site, in-person training is required for this position. Training is expected to take 3-4 weeks depending on experience State of Maine residence is required Professional appearance$28k-31k yearly est. 10d agoInsurance Specialist
Radiology Partners
Billing representative job in Scarborough, ME
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for an Insurance Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Insurance Specialist, you will provide expertise in insurance pre-certification and authorization of services by calling insurance companies and patients to verify insurance information. Develops and maintains positive relationships with referring physicians and patients. This is a full-time position working 40 hours per week; shifts are 8:30am - 5:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (65%) Insurance Administration Prioritizes work load to ensure all patients are contacted prior to their exam and those with largest responsibility to pay are given highest priority Determines if patient's insurance is a part of the provider network Makes outgoing calls to insurance companies for pre-certification or any authorization Receives pre-authorization from patients and/or insurance companies and documents Contacts patient and referring offices using HIPAA guidelines prior to scheduled exam when additional insurance information is needed Accurately enters a variety of information including date schedule requests received, patient name, referring physician and procedures into computer system Maintains positive interactions with referring offices, patients and staff Backs up front desk reception and scheduling area as needed (30%) Price Quotes Completes payor-related information i.e., payor, payor class, date of appointment Obtains all workers compensation approvals from insurance companies prior to scheduled exam Obtains signs and symptoms in order to support medical necessity (5%) Completes other duties as assigned$35k-44k yearly est. 2d agoPatient Care Representative/Technologist Aide
Shields Imaging at Heywood Healthcare
Billing representative job in Lewiston, ME
The Patient Care Representative/Tech Aide will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. We are looking for individuals to join our team on a per diem basis. : What you will do Greet patients, collect necessary copay/deductible/co ins and explain the consent form to be completed. Assist patients with Ipad check in process, ability to trouble shoot and provide feedback Ability to recognize and utilize when language services are needed Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy. Work in collaboration with technologists/radiologists to ensure proper patient flow. Process outgoing and incoming US and inter-office mail and UPS deliveries. Prepare set up for next day's appointment schedule and communicate any potential issues Provide and respect confidentiality of all customer groups. Verify and enter necessary information into our systems. Respond appropriately to scheduling emergency patient situations. Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list) Answer patient and doctor concerns with accuracy, efficiency and in a professional manner. Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group. Remain current on any changes in policies or procedures that modify daily work functions. Assists In patient interview process Assists in preparing patient scan room Maintain co pay/petty cash accuracy and make daily bank deposits Performs other related duties as required Required Qualifications What you need: High School Diploma required Must be CPR certified Excellent communication skills and computer proficiency required Attention to detail and typing accuracy required Ability to follow instructions with minimal supervision Proven ability to multi task and exceed customer expectations is required Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation. Preferred Qualifications: Medical office or healthcare administration courses preferred Knowledge of anatomy, medical terminology and insurance requirements is preferred. Additional : Pay range for this position is $17-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors. It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.$17-29 hourly Auto-Apply 34d agoPatient Service Representative
St. Joseph Hospital Nashua
Billing representative job in Maine
The Patient Service Representative is an ambassador and point of contact for practices and patients in our community. This position serves as the primary point of contact for patients, acting as an information conduit between patient and provider practices and coordinating ancillary services associated with patient health care needs. Essential Duties and Responsibilities Supports and promotes the mission and values of Covenant Health Ministry. Ask for and collect payment due at the time of service up to and including duties such as running estimates, copay collection, co-insurance collection, and past due amount collection. Models AIDET behaviors. Welcomes patients, inquires to understand the reason for visit, and gathers demographics and insurance information. Communicates process and timeline, announces patient to nurse/MA, and follows up as needed. Manages patient appointments/physician schedules to minimize patient wait time and maximize patient flow and customer service. Schedules appointments according to patient preference Gather enough information to determine the priority of the visit and schedule the appropriate length of time. Call patients at least 48 hours in advance of appointment as a courtesy reminder Maintains required licenses, certifications, and competencies, and completes annual compliance courses on time. Supporting student learning is a shared responsibility. Every team member is expected to contribute to creating a welcoming environment and to actively assist students in their educational experience, regardless of their specific role. Other duties as consistent with this role. Job Requirements Job Knowledge and Skills Strong interpersonal and customer relation skills. Strong verbal and written communication skills. Strong computer and telephone skills. The ability to speak, read, write, and understand written instructions in English is required. Education and Experience High school diploma or GED required; associate degree preferred. Minimum of one-year, direct experience preferred. An equivalent combination of education and experience that provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Working Conditions/Physical Demands OSHA standards Category I, exposure to blood/body fluids or tissue. Must be able to work in a high-paced environment where multi-tasking, prioritizing, and sound decision-making skills are required. Exposed to disease, illness, infections, strains, and physical injury. Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, (standing up to 8+ hours), twisting, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 10 pounds. Some stress is related to a high level of responsibility for quality care. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. •Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $16.89 - $25.33 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.$28k-30k yearly est. Auto-Apply 60d+ agoCustomer Service Representative
Us Tech Solutions
Billing representative job in Portland, ME
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description style="FONT-FAMILY: times new roman,times,serif"> Customer Service Representative Portland, ME 6+ months Description One year current working experience customer service environment or one year current experience in a Call Center. Ability to be a team player Exceptional customer service skills Strong oral and written communications skills Strong computer skills Ability to multi-task Additional Information Saikat Ghosh Senior Technical Recruiter 10 Exchange Place, Suite 1820, Jersey City, NJ - 07302 Desk: ************** Ext. 7452 Direct: **************$31k-35k yearly est. 2d agoCustomer Service Representative 833089
Bonney Staffing
Billing representative job in Auburn, ME
Join Our Team as a Customer Service Representative in Auburn, ME! - Urgently hiring Customer Service Representative in Auburn! Job Title: Customer Service Representative Pay: $25.00 per hour Hours: Monday-Friday, 8:00 AM - 4:30 PM You'll work closely with the front office team to drive exceptional service and maintain smooth operations. What You'll Do: As a Customer Service Representative, you will be responsible for: Answering phones, prioritizing immediate responses to customer inquiries. Greeting and assisting walk-in customers with professionalism and warmth. Determining if callers are existing or new customers, adding them to the system as needed. Gathering customer needs and documenting requests accurately in our system. Routing calls to the appropriate departments. Communicating effectively with walk-in customers using a slider window for inquiries. Maintaining accurate and detailed data entry throughout your daily tasks. What You'll Bring: The ideal candidate for this role will have: A high school diploma or equivalent Strong attention to detail and a commitment to delivering outstanding customer service. Excellent communication skills for both phone and face-to-face interactions. A professional demeanor with a self-directed approach to staying productive during downtime. Why Join Us in Auburn? Enjoy flexible hours within a supportive team culture that values your contributions. Benefit from competitive pay and comprehensive health insurance coverage from day one. Be part of an employee-owned company with a clear path for career growth and development, with the potential to transition into an HR support role. Participate in our ESOP program with an opportunity to buy into ownership after three years. Earn paid time off starting at 40 hours in your first year and increasing to 80 hours in your second year, along with 8.5 paid holidays after 3 months. Location & Schedule: This position is on-site in Auburn, ME, and offers a consistent Monday to Friday schedule from 8:00 AM to 4:30 PM. Ready to Take the Next Step? If you're ready to start a rewarding career as a Customer Service Representative in Auburn, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!$25 hourly 6d agoPatient Care Financial Representative
Springborn Staffing
Billing representative job in Portland, ME
Love aesthetics, wellness, and providing a top-notch patient experience? We are seeking two full-time Patient Care Financial Representatives to join our healthcare client, an established cosmetic and esthetic practice located in Portland, ME. The Patient Care Financial Representative plays a vital role in ensuring that patient's questions are answered, and the patient checkout process is done with the highest level of customer service and detail. This position is responsible for ensuring that the patient is accurately billed and all discounts are applied appropriately. This position will be responsible for reviewing and reconciling patient accounts and will participate in improving the overall quality and performance of the office by working as a team to implement work flow efficiencies. This position will also provide backup support to the Patient Care Schedulers and will cover the phones and schedule as needed. These are two immediate full-time temp-to-hire opportunities that will transition to internal positions for the right candidate. Schedule: Monday through Friday with rotating Saturday shifts (once per quarter) Duties: Ensuring that patient's check out time is a priority Identifying and resolving billing discrepancies as it relates to the patient experience Collaborating with team members by sharing knowledge, ideas, identifying concerns, and finding resolutions Accurately posting charges and discounts, collecting payments, and billing inventory on patient accounts Participating in marketing events such as open houses and offsite events Reconciling scheduled appointments and deposits at the end of the day Maintaining professionalism in all interactions with patients and staff Ensuring all communication remains HIPPA compliant at all times Answering phone in a professional and courteous manner and relaying messages in a timely fashion Must be willing to provide occasional backup support at the client's Falmouth location$29k-35k yearly est. 33d agoTemporary Provider Services Representative
Martin's Point Health Care
Billing representative job in Portland, ME
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Provider Service Representative I's major responsibility is to professionally respond to telephone inquiries from providers & related entities. The questions will be concerning but not limited to benefits, eligibility, plan coverage, enrollment status, claims adjudication process, billing, and payments for Martin's Point USFHP Program and Medicare programs. Job DescriptionKey Outcomes: Answers verbal, written and electronic inquiries with complete and accurate information and educates when possible regarding Martin's Point USFHP and Medicare program's policies, procedures and self- service options. Responds to incoming inquiries and partners with provider on possible next steps and or resolution. This should be completed within the timeframes outlined in Representative Expectations document. Collaborates with PI Research team and or other departments when needed to resolve Provider issues. Follows up in a timely manner with providers when first call resolution is not possible. Stays educated on existing and new information available through Provider Services internal resources. Documents all provider inquiries with accurate and detailed information according to correct template, including the resolution and next steps of the inquiry. Uses soft skills to build trusting relationships in the context of mutual partnership creating a world class service experience for internal and external customers. Education/Experience: High school diploma or equivalent. 3years of customer service experience. Requirements: Terms of employment may require the applicant/incumbent to qualify, obtain and maintain a Position Level of Trustworthiness from the U.S. Government Office of Personnel Management. Additionally, this position may require the applicant/incumbent to be a U.S. citizen. Skills/Knowledge/Competencies (Behaviors): Demonstrates an understanding of and alignment with Martin's Point Values. Excellent customer service skills Previous experience in a medical billing position preferred. Ability to work efficiently and independently. Analytical skills in research and problem resolution. Strong computer skills (keyboard proficient, quick data entry with a high level of accuracy). Ability to talk and type. Active Listener Able to work cooperatively with other departments. Multi-task oriented with the ability to prioritize. Detail oriented. Well organized with excellent follow up skills. Ability to handle stressful situations and can easily adapt to change. There are additional competencies linked to individual contributor, provider and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************$28k-32k yearly est. Auto-Apply 11d agoAccount Representative - State Farm Agent Team Member
Samuel Francis-State Farm Agent
Billing representative job in Lewiston, ME
Job DescriptionBenefits: 401(k) matching Flexible schedule Health insurance Paid time off Signing bonus ROLE DESCRIPTION: As an Account representative for Sam Francis State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.$32k-49k yearly est. 10d agoAccount Representative - State Farm Agent Team Member
Michelle Raber-State Farm Agent
Billing representative job in Scarborough, ME
Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Michelle Raber - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.$32k-50k yearly est. 13d agoBilling Specialist
One Stop Home Repair
Billing representative job in Orono, ME
Job Description Join Our Team as a Billing Specialist! Are you a detail-oriented professional with a passion for numbers and accuracy? Do you thrive in a collaborative work environment? If so, we want you to be part of our growing team at One Stop Home Repair, a leading construction company based in Orono, Maine. There is plenty of room for growth in this position too! Position: Billing Specialist Location: Orono, Maine Full-Time About Us: At One Stop Home Repair, we believe in building more than just structures-we build relationships based on teamwork, integrity, and a shared commitment to excellence. We are dedicated to going the extra mile to provide the highest level of service to our clients and partners. Our core values guide everything we do: Teamwork: We succeed together, supporting one another to achieve our goals. Integrity: We are honest, transparent, and ethical in all our interactions. Go the Extra Mile: We strive for excellence and continuously exceed expectations. Help: We are here to assist, solve problems, and make a difference. Position Overview: As our Billing Specialist, you will play a crucial role in ensuring the accuracy and timeliness of our billing processes. You'll work closely with project managers, accounting staff, and clients, using your expertise to keep our operations running smoothly. Your attention to detail and dedication to providing excellent service will help us maintain the trust and satisfaction of our clients. Responsibilities: Prepare and process accurate billing for construction projects. Coordinate with project managers and accounting teams to gather necessary information. Review and verify contract terms, change orders, and work completed. Address billing inquiries and resolve discrepancies in a timely manner. Maintain up-to-date records of invoices, payments, and adjustments. Assist with month-end reporting and account reconciliations. What We're Looking For: Experience in billing, accounting, or related field (construction industry experience a plus). Strong attention to detail and excellent organizational skills. Ability to work independently and as part of a team. Excellent communication and customer service skills. Proficiency in accounting software (experience with quickbooks is a must). A positive, solutions-oriented mindset with a commitment to going the extra mile. Why Join Us? Supportive Team: Work with a dedicated group of professionals who value collaboration and mutual respect. Career Growth: We believe in investing in our employees and offering opportunities for growth and development. Competitive Pay & Benefits: We offer a competitive salary, 401K and ESOP shares upon vesting. If you're looking for a career where you can truly make an impact, apply today and become part of a team that's building success one project at a time! #hc152905$34k-44k yearly est. 5d agoPatient Access Representative (Ft) 2Pb08
Penobscot Valley Hospital
Billing representative job in Lincoln, ME
2PB08 PVH employment application required. All job offers contingent upon background check and completion of pre-employment physical. This position is a full-time, 40-hour per week position. Scheduling is subject to operational needs and includes weekends and holidays. The position is non-exempt and covered by the applicable collective bargaining agreement. Compensation is hourly, with shift differentials paid in accordance with the collective bargaining agreement, as applicable. JOB FUNCTIONS A. Operations/Clerical Represents the organization in all interactions with patients, staff, and visitors. Is an active professional member of an environment characterized by cooperation, collaboration, respect, and teamwork. Demonstrates adaptability to change and challenges and appropriately utilizes resources to achieve goals. Maintains adaptability in work schedule to meet patient and department needs. Will be assigned to duties by Manager, but will learn and be expected to be competent in all departmental processes in order to provide coverage or assist with large work volumes or projects. Greet customer with excellent customer service and calm demeanor, obtain the reason for visit to the hospital, and provide appropriate direction. Confirms patient identity by using date of birth and patient's full name. Gather patient data and input demographic and insurance information into the patient registration system. Verify insurance information and patient demographic information if patient is unable to complete when they arrive (e.g. ER patient). Strive to maintain 5% or less error rate over a 90 day average and complete an accuracy report (registration edits) before ending shift each day. Notify department of patient arrival. Generate the patient's chart and obtain appropriate signatures as required. Direct or escort patient to the designated department or waiting area. May need to assist in the transport of the patient should they not be able to travel by themselves. May need to seek assistance from the clinical department when necessary if the patient is ill. Answers telephone calls for the department and directs the call to the appropriate department/person. Pre-registers patients for outpatient visits/testing or inpatient admissions. Receive and process cash and credit payments. Order supplies for the department as needed. Coordinates multiple departmental visits. Coordinate forms for patient category and make up folder. Count cash at the beginning and end of each shift and document. Run reports on census (Final census reports, Room changes, etc.) Operate switchboard; transfer calls to appropriate departments. Monitor ambulance service radio. Operate in-hospital emergency line and page emergency codes as needed. Operates Ipad Communication System. Operate overhead paging system. Operates beeper system. Review scheduled patients' list at time of scheduling and at least one week prior to visit to determine if required authorization, referrals, or quantity of visits is present. A) Contacts patient to verify all demographics, verify current insurance information, pre-register patient and provide guidance and direction for arrival at PVH. B) Discuss payment arrangements for deductible and co-pays. Notify PVH Patient Financial Representative and/or Collector of self-pay accounts. Use the PLE (Patient Liability Estimator) available through Trubridge to determine patient financial liability amount due. Obtain authorizations/referrals/patient signatures as needed including ED, Observation, Swing Bed, Inpatient follow up tests, imaging, surgical, laboratory, and outpatient testing. Work with ancillary departments regarding referrals and authorizations. Document all conversations regarding prior authorizations/referrals with providers and insurance companies. Obtain call reference number's, individual names, dates and times. Enter the information as a note on the patient's account. Coordinate with Case Management on observation/inpatient authorizations. Promptly complete the appropriate sheet, email case management with pertinent information. Maintain patient status information in the computer system. Review and scan observation and inpatient authorizations to patient's account. Review all previous day's registrations to verify insurance information present is correct. If none is listed, investigate to determine patient is not insured. Maintain authorizations and referrals filing system or database to review upcoming scheduled testing. Assist with updating and correcting patient accounts. Quality Improvement: Actively participates in the Hospital-wide Quality Improvement Program, actively supports and implements Department-specific Quality improvement initiatives and projects, recommends process improvement as appropriate, reports any quality issues in service delivery and consistently commits to a focus on quality improvement and organizational excellence. Disaster Management: As an employee of Penobscot Valley Hospital, the position has an inherent role to care for our community members when in need. To this regard, the incumbent will be expected to participate in emergency/disaster preparedness planning and drills as requested. When called upon during a real life disaster/emergency event, the incumbent will be expected to participate in the Hospital's response to this event, within the scope of professional and personal ability to do so. Quality Improvement: Actively participates in the Hospital-wide Quality Improvement Program, actively supports and implements Department-specific Quality improvement initiatives and projects, recommends process improvement as appropriate, reports any quality issues in service delivery and consistently commits to a focus on quality improvement and organizational excellence. Emergency Management: As an employee of Penobscot Valley Hospital, the position has an inherent role to care for our community members when in need. To this regard, the incumbent will be expected to participate in emergency/disaster preparedness planning and drills as requested. When called upon during a real life disaster/emergency event, the incumbent will be expected to participate in the Hospital's response to this event, within the scope of professional and personal ability to do so. Requirements Associates Degree preferred. One year's experience in Patient Registration or equivalent prior healthcare/medical office experience preferred. Effective organizational skills and multi-tasking skills to manage a variety of tasks at once. Proficient in medical terminology and computer skills. Management of Aggressive Behavior (MOAB) course completion required. Can effectively demonstrate excellent verbal and written communication skills and a strong attention to detail. Professional demeanor and appearance appropriate for the job. Benefits PVH has a Section 125 Cafeteria Benefits Plan and pays a portion of the cost of our health plan, dental, basic life, and disability insurance for employees for 30+ authorized hours, and provides partial subsidy for dependent health insurance. Part-time employees are eligible to receive dental, life, and disability coverage and are eligible to participate in the health insurance plan. Other benefits include a 403(b) plan and earned time off accrual.$29k-33k yearly est. 26d agoPatient Care Representative
42 North Dental
Billing representative job in Auburn, ME
This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.$29k-34k yearly est. Auto-Apply 14d agoBilling Specialist - Charge Entry
New England Cancer Specialists
Billing representative job in Westbrook, ME
Job Description NECS is currently seeking a Remote full-time Monday- Friday Billing Specialist-Charge Entry to join our professional billing team. As a Billing Specialist-Charge Entry you will review provider schedules and charges to ensure accurate coding, following CPT and ICD-10 guidelines. The position is responsible for verifying the provider charges based on the documentation and level of services reflected in the clinical record, while sequencing diagnoses and procedures to optimize reimbursement. NECS is a private medical practice composed of 18 Oncologists and hematologists. Serving the State and region from 5 different locations in Maine. NECS is committed to achieving the best outcome and providing unmatched support in all areas for every patient. i NECS brings together top clinicians, researchers, and dedicated medical professionals, clinical and non-clinical to create the best possible experience for our patients. Essential Duties and Responsibilities: Review daily charges for accuracy and completion Monitors final diagnoses and procedures stated by the provider for validity and completion, following up with appropriate personnel as required. Review electronic medical record to ensure proper coding and compliance with federal and state regulatory bodies. Quantitative Analysis of records for: patient and record identification, signatures and dates where required, and all other necessary data in the presence of the report which appears to be indicated by the nature of the treatment rendered. Qualitative Analysis of records for: documentation consistency and adequacy, ensuring that the final diagnosis accurately reflects the care and treatment rendered. Analyze provider documentation to assure the appropriate Evaluation & Management levels are assigned using the correct CPTO codes. Accurately Bill hospitals, laboratory and or radiology charges from the provider schedule. Accurately following coding guidelines and legal requirements to ensure compliance with federal and state regulatory bodies. Maintains compliance standards in accordance with department policies and practice Code of Conduct. Performs other related duties as required by managers and the practice High School Graduate or Equivalent Requires working knowledge of ICD10 and CPT Must have 2+ years of medical billing and coding experience Surgical Billing experience preferred Radiation Oncology Billing experience preferred CPC Certification preferred Medical Terminology Strong Customer Service Background Attention to detail and accuracy Must be able to work in a team environment HIPPA compliant and have an understanding of patient confidentiality Benefits: New England Cancer Specialists offers competitive pay and benefits to our employees. Benefits include medical, prescription, dental, and vision insurances. Short Term and Long Term disability insurances. Tuition reimbursement. Generous Paid Time Off. Company paid holidays. Paid membership to professional organizations. We support and encourage employees to continue their education. Employees may attend in-services, seminars, professional conventions or postgraduate seminars (CME Events), as well as participating in professional societies so far as is reasonable and practical. The Practice is committed to helping professionals maintain their certifications by providing them with opportunities to earn Continuing Education, which may include reimbursement for tuition costs and examination fees; and time off for continuing education and exams. The company also pays for reasonable travel and lodging if needed for continuing education events, registration cost, and meals if needed. Our employees donate 100% of their Friday Jeans Money back to our patients. When we wear jeans to work on Friday, we agree to donate $2.00 to help those in need. This money is distributed to the Financial Advocates in our Brunswick, Scarborough, and Kennebunk sites, and then changed into gift cards to help our patients with food, gas, and other necessity they may need assistance with.$29k-33k yearly est. 9d agoPatient Account Associate II EDI Coordinator
Intermountain Health
Billing representative job in Augusta, ME
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.$28k-32k yearly est. 60d+ agoAccount Representative - State Farm Agent Team Member
Jake Rodden-State Farm Agent
Billing representative job in Eliot, ME
Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jake Rodden - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.$32k-51k yearly est. 2d ago1st Party Collection Representatives (Monterrey)
Segoso Mexico
Billing representative job in Maine
Full-time Description Segoso Mexico - Where Tomorrow is Today. Our mission is to deliver uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology. Position: Call Center Representative Job Summary: Segoso Mexico is looking for motivated 1st Party Collection Representatives to join our dynamic team. Successful candidates will be customer-focused, detail-oriented, and strong communicators who thrive in a team environment. This role requires managing high volumes of calls, resolving customer inquiries, and curing accounts effectively. Some lines of business may require a 48-hour workweek. Key Responsibilities: Handle a high volume of incoming and outgoing calls professionally. Resolve customer inquiries and issues promptly while maintaining excellent service standards. Cure accounts and ensure compliance with company protocols. Meet and exceed individual and team performance metrics. Collaborate effectively with team members to achieve business goals. Participate in ongoing training to enhance product knowledge and customer interaction skills. What We Offer: Paid training to set you up for success. Competitive hourly pay with a monthly bonus structure. Paid Time Off and benefits above the law. Choose between pantry vouchers or major medical insurance. Vacation days activated after six months of tenure, adjusted based on your length of service. Checks and drug screening required to ensure workplace safety. Requirements Essential Skills and Qualifications: Strong call center skills with a focus on delivering an excellent customer experience. Proven negotiation skills to handle sensitive or challenging situations effectively. Excellent verbal and written communication skills. Ability to multitask in a fast-paced environment while maintaining attention to detail. Leadership abilities and a proactive approach to problem-solving. Teamwork-oriented mindset with a commitment to supporting colleagues. Experience handling a high volume of phone calls and managing account resolutions. Preferred Experience: Previous experience in collections, sales, or retention roles. Familiarity with curing accounts or similar business practices. Join Segoso Mexico - We Offer a Career, Not Just a Job!$24k-31k yearly est. 60d+ agoAccount Representative - State Farm Agent Team Member
Bill Tisdale-State Farm Agent
Billing representative job in Ellsworth, ME
Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Health insurance About our Agency: We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. We also like getting involved and giving back to the community that has cheered on our success! If you want to work in an environment that is fun, challenging, and rewarding, then Bill Tisdale - State Farm Agent may be the right fit for you! Responsibilities: Service existing customers and assist with processing new insurance applications Prospect and initiate new business sales while building business referrals and cultivating relationships. Help develop and implement office processes Maintain regular contact with customers, answer questions and make changes to existing policies. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs. As an Agent Team Member, you'll enjoy: Base Pay is determined by experience and background. Competitive compensation starting at $40,000-$45,000 base pay plus unlimited commissions, and bonus incentives. Generous paid time off, affording you the opportunity to recharge and pursue personal interests. Office hours of 8:30 am to 4:00 pm Abundant opportunities for career advancement and professional development within our agency. Requirements: Genuine interest in marketing products and services that align with customer needs and preferences. Exceptional communication skills across all channels - written, verbal, and attentive listening. Insurance License is required to be obtained shortly after joining the team. Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries. Collaborative spirit, thriving in a dynamic team environment. Adhere to our office Mission Statement We learn what is important to the people in our community and help them protect it. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! ******************** Bill Tisdale - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.$40k-45k yearly 26d agoBilling Specialist
One Stop Home Repair
Billing representative job in Orono, ME
Join Our Team as a Billing Specialist! Are you a detail-oriented professional with a passion for numbers and accuracy? Do you thrive in a collaborative work environment? If so, we want you to be part of our growing team at One Stop Home Repair, a leading construction company based in Orono, Maine. There is plenty of room for growth in this position too! Position: Billing Specialist Location: Orono, Maine Full-Time About Us: At One Stop Home Repair, we believe in building more than just structures-we build relationships based on teamwork, integrity, and a shared commitment to excellence. We are dedicated to going the extra mile to provide the highest level of service to our clients and partners. Our core values guide everything we do: Teamwork: We succeed together, supporting one another to achieve our goals. Integrity: We are honest, transparent, and ethical in all our interactions. Go the Extra Mile: We strive for excellence and continuously exceed expectations. Help: We are here to assist, solve problems, and make a difference. Position Overview: As our Billing Specialist, you will play a crucial role in ensuring the accuracy and timeliness of our billing processes. You'll work closely with project managers, accounting staff, and clients, using your expertise to keep our operations running smoothly. Your attention to detail and dedication to providing excellent service will help us maintain the trust and satisfaction of our clients. Responsibilities: Prepare and process accurate billing for construction projects. Coordinate with project managers and accounting teams to gather necessary information. Review and verify contract terms, change orders, and work completed. Address billing inquiries and resolve discrepancies in a timely manner. Maintain up-to-date records of invoices, payments, and adjustments. Assist with month-end reporting and account reconciliations. What We're Looking For: Experience in billing, accounting, or related field (construction industry experience a plus). Strong attention to detail and excellent organizational skills. Ability to work independently and as part of a team. Excellent communication and customer service skills. Proficiency in accounting software (experience with quickbooks is a must). A positive, solutions-oriented mindset with a commitment to going the extra mile. Why Join Us? Supportive Team: Work with a dedicated group of professionals who value collaboration and mutual respect. Career Growth: We believe in investing in our employees and offering opportunities for growth and development. Competitive Pay & Benefits: We offer a competitive salary, 401K and ESOP shares upon vesting. If you're looking for a career where you can truly make an impact, apply today and become part of a team that's building success one project at a time!$34k-44k yearly est. 60d+ ago
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