Billing representative jobs in Nashville, TN - 402 jobs
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Insurance Specialist
Bankers Life 4.5
Billing representative job in Nashville, TN
Bankers Life , one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Professionals. We offer award-winning training, access to mentors, and a workday that can be built around your lifestyle and an opportunity to advance your career within a leadership role.
As an Insurance Professional, you will:
Build a client base by growing relationships with your network and providing guidance
Gain expertise through sponsored coursework and proprietary agent development training
Guide clients through important financial decisions using the latest software and our expansive product portfolio
Own your career by utilizing company sponsored leadership development programs to increase your potential for advancement to our mid or upper-level management roles
Build manage, and lead teams of Insurance Professionals
What makes a great Insurance Professional?
Strong relationship building and communication skills
Self-motivation to network and prospect for new clients, while demonstrating strong time management skills
A competitive and entrepreneurial spirit to achieve success both for yourself and others
The ability to present complicated concepts effectively
What we offer:
Highly competitive commission structure designed to grow with you
Passive income opportunities and bonus programs
Fully paid study programs for insurance licensing, SIE, Series 6, Series 63, CFP
Award-winning training - Bankers Life has been named as a Training Apex Award Winner for the twelfth consecutive year
Flexible in-office schedules once you complete your agent training
Progressive advancement opportunities
Retirement savings program and more
Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************
$31k-41k yearly est. 5d ago
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Customer Account Resolution Specialist
Wesley Group 3.7
Billing representative job in Franklin, TN
Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more!
Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives.
...you're likely asking yourself, "What in the world is a Resolution Specialist?!"
Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we've been in business, we've created a tidal wave of excitement from timeshare owners needing help, and we're looking for a new trusted Resolution Specialist to help the families we serve!
What is a Resolution Specialist?
The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with while providing strategic guidance throughout the dispute timeline. Don't have experience canceling timeshares? We don't expect you to.
The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise.
The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days.
New Employees Receive:
A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues.
A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations.
A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker.
An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health.
9 paid holidays, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance.
Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle.
A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working.
Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field.
Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of.
Requirements:
Ability to be flexible and adaptable
Strong organizational skills and attention to detail
Ability to utilize strong problem solving skills to address client needs/challenges
Outcome-oriented/Results-focused
Ability to work hard and efficiently, jumping in and helping wherever necessary.
Ability to hold yourself accountable for doing what's right, even when nobody's watching
2+ years of providing impeccable customer service and account management
Energized by change, and adaptable to an ever-changing industry
Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office
Responsibilities
Actively work with and advocate for clients, setting clear expectations throughout the timeshare termination process
Ensure clients have a full understanding of each step/action throughout their dispute
Draft strategic, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination
Respond to all client communication within set department standards for response times
Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread
Must maintain accurate and up to date client records in Salesforce
Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence
Create positive team environment centered around accountability, efficiency, idea sharing, and a "we can always be better" mindset
Be the leader for industry updates, trends, and general knowledge.
Preferred Experience
Salesforce
Customer Service
Google Suite/Microsoft Office
Why Wesley?
Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S.
We've won over 75 business awards since 2020, including:
2024 - Great Place to Work Certified
2023 Great Place To Work Certified
2023 Business Intelligence Group - Excellence in Sales & Marketing
2022 Inc. 5000 Fastest Growing Company
2021 Gold Stevie Award - Fastest Growing Company
2021 Fortune Magazine - Best Workplaces for Women
2021 Nashville Business Journal - Best Places to Work
2021 CEO Views - Top 50 Best Companies of the Year
2020-21 Inc. 500 Fastest Growing Company
2020 Fortune Magazine - Best Places Workplaces Millennials
2020 Business Intelligence Group - Best Places to Work
Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work.
Additional PERKS for being a Wesley Employee:
Leadership training and advancement opportunities
Robust employee recognition programs
Ability to participate in company-wide community outreach programs
Fun engaging company-wide events and activities
Outstanding work/life balance
Spirited and passionate team environment with members who display core values of teamwork and integrity
9 Paid Holidays + 2 Floating Holidays
Relaxation on-demand with our in-office massage chairs-because we know how important it is to take a break and recharge
Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply.
Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days.
Compensation details: 50000-50000 Yearly Salary
PIc**********8-37***********5
$50k yearly 2d ago
Customer Service Representative
Vaco By Highspring
Billing representative job in Lebanon, TN
Customer Service Representative - Trucking Pay: $19-21/hour (Contract) Schedule: Tuesday-Saturday, 3:00 AM - 11:00 AM/12:00 PM Support daily trucking operations by maintaining accurate load and dispatch information, communicating with drivers and customers, and ensuring timely scheduling and paperwork.
Key Responsibilities:
Enter and update orders in the dispatch system (ERD, LFD, rail cut-off, appointments)
Communicate with customers and drivers via phone/email
Schedule and confirm pickups and deliveries
Track containers, chassis, and yard inventory; prepare reports for Fleet Managers
Ensure all driver/load paperwork is complete and scanned
Support Fleet Managers and relay capacity needs
Qualifications & Environment:
Comfortable in a fast-paced trucking environment with direct communication
Outgoing, detail-oriented, and able to multitask
Background check and drug screen required
$19-21 hourly 2d ago
Customer Service Landside
Metro Nashville Airport Authority
Billing representative job in Nashville, TN
Job Description
As infrastructure critical to the region's growth and prosperity, Nashville International Airport (BNA ) is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. The Airport generates more than $12.1 billion in total economic impact, supporting more than 76,000 jobs in the region and producing more than $647 million in state and local taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, X: @Fly_Nashville and Instagram: @FlyNashville. Learn more about New Horizon, our $3 billion growth and expansion plan for the airport, at BNANewHorizon.com.
Job Summary: The Customer Service, Landside is responsible for assisting in the transfer of airport guests and enforcing the airport commercial ground transportation policy. Other responsibilities include providing information about the airport, the Nashville community, and various entertainment activities available to visitors.
Hiring Process:
Apply online
Interview(s)
Offer
Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
Onboarding
Benefits:
Deferred compensation plans
Educational Assistance
Health, Dental, Vision, Life, Disability Insurance
Health Screenings
Paid Holidays
Annual/Bereavement/Military Leave
Accepting Applications until filled.
Hourly Range: $19.04 - $32.78
*Final pay offer will be based on relevant skills and experience to the position.
Shift: Wed.-Sun. 4:30pm - 1am
Essential Job Duties:
Counsels ground transportation operators on the proper rules of operation.
Monitors and operates computerized transportation access equipment, including daily input and occasional repairs.
Patrols area for abnormal activities, including traffic and curbside problems, and reports discrepancies to the proper authority.
Performs random inspections of commercial ground transportation vehicles to ensure vehicle meets standards as specified in commercial ground transportation policy.
Controls the flow and parking of commercial vehicles on the ground transportation level.
Enforces airports commercial ground transportation policy.
Performs daily inspections of ground level comfort facilities and curbside area for safety hazards and maintenance issues.
Maintains daily event log to document discrepancies.
Takes administrative action against a driver/company in the absence of supervisory personnel.
Identifies environmental hazards and addresses in accordance with Occupational Safety and Health Administration (OSHA) regulations.
Maintains regular and on-time attendance.
Follows all safety regulations.
Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
Performs other duties as assigned.
Knowledge, Skills, Abilities and Other Characteristics:
Safety and Security: Knowledge of equipment, policies, procedures, and strategies to promote safety and security.
Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
Conflict Management: Skill in managing conflict and identifying effective and mutually beneficial solutions to the sources of conflict.
Receiving Direction: Skill in receiving and following written and oral direction.
Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
Written Comprehension: Ability to read and understand information and ideas presented in writing.
Attention to Detail: Is careful about detail and thorough in completing work tasks.
Disability Awareness: Attends to the special needs of customers with disabilities.
Service Orientation: Actively looks for ways to help people.
Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge.
Qualifications:
Required:
H.S. Diploma or equivalent.
2 years of customer service experience.
Preferred:
Valid Class D Driver's License
4:30pm-1am off Monday and Tuesday
$19-32.8 hourly 25d ago
Client Billing Specialist
Pathgroup 4.4
Billing representative job in Brentwood, TN
The Client BillRepresentative is responsible for overseeing client billing functions within PathGroup revenue cycle for assigned accounts. This role ensures the accuracy and integrity of client invoices, payment posting, and account reconciliation processes. The Senior Client Bill Specialist serves as a subject matter expert for client billing workflows, assists with escalated client issues, and supports process optimization to improve cash flow and client satisfaction.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Ensure accurate and timely creation of client account and billing rules in the billing system for new and updated client bill agreements.
Provide prompt, courteous, and professional customer service to all internal and external clients.
Analyze and resolve client invoice related concerns in a timely manner.
Monitor client aging and drive collection activities for past-due accounts and provide escalation support to management as needed.
Research and lead resolution pertaining to client bill questions, billing discrepancies, pricing variances, and account disputes in collaboration with internal and external teams.
Review and reconcile client accounts, ensuring all adjustments, credits, and payments are accurately applied.
Recommend and assist in the implementation of improvements to billing policies, workflows, and system configurations.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
$24k-32k yearly est. 4h ago
Buy and Bill Coordinator, Downtown Nashville
Heritage Medical Associates 4.5
Billing representative job in Nashville, TN
Heritage Medical Associates is one of the largest independent, multi-specialty physician groups in Middle Tennessee. Founded on the principle of providing exceptional, patient-centered care, we serve communities across three counties with over a dozen convenient clinic locations in Middle Tennessee. Our commitment to clinical excellence, operational integrity, and compassionate care makes us a trusted name in healthcare delivery.
What You will Do:
The Buy and Bill Coordinator is responsible for managing all aspects of the "buy and bill" process for specialty medications and other infused and injected products. This involves overseeing purchasing, inventory management, vendor/GPO relationships, rebates, reimbursement trends and financial analysis. With coordination with the Infusion manager, they play a crucial role in ensuring efficient operations, timely patient access to medications, accurate reimbursement and a profitable service line.
Work You Will Do:
Lead end-to-end procurement and inventory control
Optimize purchasing and rebates across contracts
Primary liaison to vendors and the GPO
Monitor quarterly pricing and reimbursement updates
Track industry shifts and biosimilar options; guide conversions
Provide concise financial analysis and decision-ready reporting
What is Necessary:
Essential:
2+ years of experience in a medical office or specialty pharmacy handling buy-and-bill processes.
Proficiency in relevant software, including billing and inventory management systems, and Microsoft Office.
2+ years of experience in healthcare billing, accounting, or a related field with specific experience in buy-and-bill being advantageous.
Demonstrated EMR and billing software knowledge (e.g., eClinicalWorks, AllScripts). EPIC experience preferred.
Strong communication, organizational, analytical, and problem-solving skills, with attention to detail.
Ability to work independently and manage multiple tasks.
High school diploma or equivalent required. A billing or pharmacy tech certification may be substituted in lieu of a degree.
Preferred:
Associate's degree in a related field.
Experience in rheumatology, neurology, allergy or other infusion-heavy specialties.
Leadership experience
Prior experience negotiating with drug vendors or GPOs.
Certified Professional Biller (CPB) or Certified Pharmacy Technician (CPhT) a plus.
Knowledge of medical terminology and coding is helpful.
Why the Work Matters:
The Buy and Bill Coordinator is essential to the financial success of any product administration to patients through various service lines providing such services. Through navigating an ever-increasingly complicated world and a close working relationship with the Business office, Infusion manager and clinical staff, this position will be vital in managing the front-end financial aspects of a growing buy and bill practice. This work reflects our core values-trust, collaboration, problem-solving, and accountability-while continuously improving how we deliver exceptional patient care.
$37k-47k yearly est. 9d ago
Medical Billing Specialist
American Health Partners 4.0
Billing representative job in Franklin, TN
The Medical Billing Specialist for Nurse Practitioners is responsible for processing and mailing/transmitting claims, tracking claims, monitoring authorization and eligibility of payor benefits, managing the collections process and posting cash receipts.
ESSENTIAL JOB DUTIES:
To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.
* Extract and verify billing information from medical records
* Ensuring collection of past due balances; follow up as needed
* Ensure all patient demographic and insurance is accurate prior to submitting claims to insurance companies
* Answer patient account inquiries; assists establish alternative payment plans when necessary
* Maintain patient account records; settle third party payer issues as required
* Receive and review Daily Reconciliation Review (DAR) document for accuracy; enter charges into Practice Management System (PMS)
* Prepare and review patient statements prior to release through PMS
* Ensure timely filing of all Medicare, Medicaid, and third-party insurance claims
* Balance daily charges; reconcile with reports within PMS
* Collaborate with revenue cycle manager and payers on denials/rejections
* Work closely with practice representatives to ensure proper insurance verifications and authorizations are obtained
* Other duties as assigned
JOB REQUIREMENTS:
* Comply with applicable legal requirements, standards, policies and procedures including but not limited those within the Corporate Compliance Program, Corporate Code of Conduct, HIPAA, and Federal False Claims Act
* Report concerns and suspected incidences of non-compliance immediately to the Chief Compliance Officer
* Communicate professionally with patients and guarantors regarding balances or account information
* Participate in required orientation and training programs
* Cooperate with monitoring and audit functions and investigations
* Participate in process improvement responsibilities
* Meet productivity goals
* Successful completion of required training
* Handle multiple priorities effectively
REQUIRED SKILLS:
* Problem solving skills to manage a variety of concrete variables
* Effective verbal and written communication skills
* Ability to interpret instruction presented in variety of situations
* Strong organizational skills; ability to manage multiple projects simultaneously
* Proficiency with Microsoft Word, Excel, PowerPoint, and Internet Explorer
* Ten key speed and accuracy
EQUAL OPPORTUNITY EMPLOYER
This Organization is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. This Organization will make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Organization including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.
$31k-39k yearly est. 7d ago
Patient Communications Representative I
Sees Management LLC 4.5
Billing representative job in Franklin, TN
Job DescriptionDescription:
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled and empathetic to our patient needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.
POSITION SUMMARY
The Patient Communications Representative I for the Call Center will contribute to the fulfillment of all patient schedules. They play an important role in patient experience within the revenue cycle. They are a welcoming voice for all our patients and set the tone for patient care.
KEY RESPONSIBILITIES:
Always positive and friendly with patients, co-workers and anyone who calls in to
Verifies patient information and confirms insurance information and referral status.??
Obtains and retains knowledge of insurance company participation and requirements including when an authorization is needed, or when a referral is needed.
Registers patients correctly in the computer, providing consistency for patient listing and billing information- including name, DOB, address, phone number, email address, insurance
Answers general questions for patients following established guidelines.
Assists with answering and triaging incoming telephone calls and routing them according
Answers and screens telephone calls appropriately and gives non-medical instructions to patients in preparation for their visit to the office.??
Serves as primary appointment scheduler for all physicians and other resources in clinic, using the provided scheduling guide.
Answers questions regarding insurance billing and office financial policies?
Assists patients as needed.?
Provides the highest level of customer service to all patients.?
Assists in maintaining work area.?
Ensures confidentiality of medical records and patient information in accordance with HIPAA.
Performs regular schedule optimization
REQUIREMENTS:
High school diploma or equivalent required.?
Positive attitude and a love for helping others!
Prior experience in a fast-paced medical office and in electronic health record preferred.?
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:
Help foster a positive workplace environment that encourages accountability, collaboration and transparency.
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.
Aligning job responsibilities and projects with the company's goal and mission.
Pro-active measures in daily work that anticipates problems and develops solutions.
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
BENEFITS & PERKS:
Generous PTO allowance
Holiday Pay
Health, Dental & Vision
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match
Uniform Allowance (clinic only)
Professional Development
SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Requirements:
$27k-31k yearly est. 31d ago
E-Billing Specialist
Frost Brown Todd LLP 4.8
Billing representative job in Nashville, TN
Job Description
FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
$29k-34k yearly est. 5d ago
Billing Specialist
Charlie Health Behavioral Health Operations
Billing representative job in Nashville, TN
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.
About the Role
The purpose of this position is to ensure all services delivered at Charlie Health are entered timely into the billing system and accurately submitted to insurance payers for reimbursement. This role is the first step in receiving reimbursement from payers so this candidate should possess a keen attention to detail, strong data review and analytics skills, and experience in finding root cause issues that will improve overall reimbursement from payers.
Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Responsibilities
Enter patient demographics, insurance information, and charges into the billing system for all services performed with a high level of accuracy
Quickly identify and resolve account errors, claim rejections, and system issues that may cause reimbursement complications
Identify trends and root causes related to inaccurate insurance billing, and report to leadership
Collaboration across teams, contributing specialized billing knowledge to help minimize errors and increase clean claims percentages, accurate reimbursement from payers, and increase revenue
Reconciling various billing reports and make appropriate claim corrections, identify system gaps in reporting, and audit submitted claims for potential errors
Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account
Requirements
3+ years of charge entry and billing experience, preferably in behavioral health
Strict attention to details
Knowledge of payer specific billing requirements
Organizational skills
Experience in navigating clearinghouses
Highly organized and able to track workflows through various tools
Proficiency in Microsoft office required
Knowledge of medical billing practices, office policies and procedures
Familiar with CPT, ICD-9, and ICD-10
Excellent written and verbal communication skills
Ability to maintain a high level of integrity and confidentiality of medical information
Able to work a hybrid schedule of 4 days per week in our Nashville office and located within 75 minutes' commuting distance of the office
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota.
The expected base pay for this role will be between $45,000 and $52,500 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.
#LI-HYBRID
Our Values
Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don't give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
$45k-52.5k yearly Auto-Apply 60d+ ago
Standardized Patient
Vumc.org
Billing representative job in Nashville, TN
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
CELA - Staff
Job Summary:
Come join our exciting team and work as a Standardized Patient, where you will be trained to portray a patient, family member, health care team member, etc. Your employment will be for the purpose of training and/or assessing health care professionals (medical students, residents, nurses) related to interviewing, physical examinations, communication, and interpersonal skills.
REQUIREMENTS:
- High School Diploma or GED
- Experience is not required, but relevant experience in a clinical or simulation-education setting is a definite plus.
This is a PRN role where you work as needed with no routine, specific schedule. Most of our projects take place Monday-Friday between the hours of 7:00 AM & 6:00 PM. On rare occasions, we may also have available work on a Saturday.
.
DEPARTMENT SUMMARY:
The Center for Experiential Learning & Assessment (CELA) at VUMC consists of three interrelated domains: human simulation using standardized patients, technical simulation utilizing state-of-the-art mannequins, and experiential training using human cadavers. CELA strives for growth, balance and integration into students' clinical experiences with live patients, achieving this by preserving the highest degree of realism within carefully scripted encounters, dynamic scenarios, and progressively complex anatomical lessons. For more information, please visit ***********************************
Key Responsibilities:
Recall actions and dialogue that may have occurred during an interaction with the trainee.
Provide feedback on interactions with trainees.
Follow directions in achieving the portrayal of patient.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities :
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
Less than 1 year
Education:
High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
The Billing Specialist must have effective communications skills. This position requires a large degree of interfacing with coworkers, clinic personnel, patients, and insurance representatives. Needs to be highly self-motivated and career minded.
Each Billing Specialist is assigned the responsibility of working accounts and keeping the account receivables within department standards. The Billing Specialist needs to have the ability to multi-task effectively in a fast paced environment.
Schedule: Full-time, typical schedule is five 8-hour shifts, Monday - Friday
Compensation: Pay range from $18-$20 per hour, depending on qualifications and experience
Benefits:
Comprehensive medical, dental and vision benefits
Life and long-term disability insurance provided at no additional expense to employee
Paid time off (PTO) including holidays
Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave
Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
Education reimbursement
Employee assistance program
Wellness program
Among others
Responsibilities
What You Can Expect:
Monthly creation of billable charges for designated patients
Monthly claims billing; follow-up, re-billing, secondary billing and correction billing of claims
Collection process for account balances
Updating patients file records
Complete adjustment transaction forms
Maintain good communication link with each patient's home-clinic personnel
Account aging balances; insurance verifications, referrals and authorization
Aging balances must be kept within acceptable collection standards.
Qualifications
Successful Candidates Bring:
Interpersonal skills/expectations include: Excellent communication skills.
Organization skills/expectations include: Attention to detail is a must.
Advanced skills in Microsoft Office software, particularly Microsoft Word and Excel.
Education/Training:
Associates degree preferred, but not required.
A minimum of 2 years relevant experience in medical billing.
DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
DCI's Differentiator:
Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! ***************
DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.
For more information about equal opportunity please see:
******************************************************************
*************************************************************************************************
*************************************************************** and
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Security Roles and Responsibilities can be reviewed at: *************************************
$18-20 hourly Auto-Apply 48d ago
Utility Billing Clerk
Harpeth Valley Utilities District
Billing representative job in Nashville, TN
HVUD is committed to selecting and retaining individuals who value working in a team environment, have the utmost regard for the safety of themselves and their fellow employees and who understand the importance of the work of providing safe drinking water.
If those are your values too, we look forward to hearing from you!
Job Description
BENEFITS
The Harpeth Valley Utilities District comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
Position Purpose:
Provides courteous and efficient customer service and answers more complex or difficult customer inquiries. Provides a variety of administrative support to the assigned group. Responsible for receipting and collecting Utility Billing funds and recording payments, routine utility work order processing and complaint tracking.
Work Environment:
Office environment sometimes independently working and other times as a group work team in an open office.
Fast paced and serving an expanding client network of customers.
Due to walk in customer service and public facing, this is an onsite job and not a hybrid position.
Qualifications
Education/Experience/Background:
High school diploma or GED plus additional specialized courses or Associates Degree in related field.
Related Accounting Experience and/or degree.
At least three years internal or directly related experience with knowledge of departmental function, policies, procedures, terminology and interrelationships.
Knowledge/Skills/Abilities:
Demonstrates thorough knowledge of Customer service and Billing systems.
Demonstrated ability to independently compose effective written internal or customer communications. Good telephone etiquette.
Accurate typing speed of 50 words per minute. Demonstrates PC skills with MS Word and Excel and has ability to develop spreadsheets and modify formats in order to complete assignments.
Must demonstrate ability to pay close attention to details, and present good planning, organization, and time management skills.
Must demonstrate effective oral and written communication skills with good vocabulary, good grammar and the ability to independently compose routine written communications. Good telephone etiquette.
Must be able to handle diverse task simultaneously and work effectively with interruptions and meet or exceed production and quality goals. Ability to handle confidential or sensitive information or issues.
Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
Responsible for maintaining all records of utilities, billing.
Accepting new permit applications and new customer accounts.
Generate, track, and maintain Work Orders, cut-off notices, issuing work orders for utilities staff, etc.
Collecting and depositing revenues in the proper bank account.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 21h ago
BILLING CLERK
Lexus of Nashville
Billing representative job in Nashville, TN
Job Description
AUTOMOTIVE BILLING CLERK - JOIN OUR TEAM AT LEXUS OF COOL SPRINGS & LEXUS OF NASHVILLE
Full-Time | Competitive Pay Based on Experience
Lexus of Cool Springs and Lexus of Nashville are currently seeking a detail-oriented, experienced Automotive Billing Clerk to join our growing team. If you're someone who thrives in a fast-paced environment, takes pride in accurate and efficient work, and is looking to grow with a respected luxury brand, this is the opportunity for you.
About the Role:
In this position, you'll be responsible for managing all aspects of vehicle deal billing - ensuring each transaction is completed correctly, documented properly, and filed in accordance with dealership and legal standards.
Key Responsibilities:
Accurately bill vehicle sales deals and process related documentation
Interpret and verify details from sales contracts, tag and title paperwork, warranty documents, and other deal-related forms
Ensure proper application of sales tax, DMV requirements, and fee structures
Perform thorough schedule clean-up and reconciliation
Identify, communicate, and help resolve deal issues or discrepancies in a timely manner
Maintain complete and organized deal jackets
Work closely with accounting, sales, and finance departments to support deal flow
Handle tasks independently with a focus on accuracy and timeliness
What We're Looking For:
Minimum 2 years of automotive billing experience preferred
Strong knowledge of automotive documents and tax calculations
Experience with Reynolds & Reynolds system a plus
Solid background in accounting and general dealership operations
Excellent attention to detail and follow-through
Strong communication skills - both written and verbal
Organized, dependable, and able to manage multiple priorities under pressure
Self-starter who thrives in a collaborative, fast-paced environment
What We Offer:
Competitive compensation based on experience
Opportunity to work with two of the most respected Lexus dealerships in the region
Supportive team environment
Benefits package (available upon request)
If you're ready to bring your automotive billing expertise to a premium brand and be part of a high-performing team, we'd love to hear from you! Apply today and take the next step in your career with Lexus of Cool Springs and Lexus of Nashville.
All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.
Job Posted by ApplicantPro
$27k-35k yearly est. 26d ago
Billing Clerk
Victory Nissan of Nashville
Billing representative job in Nashville, TN
Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.
Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
This position performs a variety of general accounting and clerical support tasks related to the efficient maintenance and processing of contracts and working with the DMV. They compile and maintain verified contracts and work closely with the bank. The ideal candidate has experience in a position of similar responsibility, and knowledge of accounts payable/receivable and general accounting procedures, including bank deposits, stock in vehicles and dealer trade paperwork. They must be detail-oriented and good with numbers and proficient with accounting software and with Microsoft Office applications (Word, Excel, and Outlook).
This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
Responsibilities
Post and reconcile all car deals and maintain contracts
Post and reconcile all car deals
Receives and processes all stages of the contracts
Reviews data, warranty and contracts for accuracy and completed information
Reconciles statement and ledger and ensures payments are consistent with set schedules
Prints, analyzes, and distributes reports as requested by management
Ensures that all accounting transactions comply with financial policies and procedures
Performs other duties as assigned
Requirements
Dealership experience
One year of experience in a business office environment with general accounting responsibilities
Strong computer and internet skills, including Microsoft Office suite
Highly organized and detail oriented
Able to deal with confidential information appropriately
Strong attention to detail and interest in accuracy
Highly professional and dependable
Strong problem solving and analytical skills
Reynolds and Reynolds experience a plus
Compensation
Competitive Pay Based on Experience
Medical Benefits
Paid Vacation
Holidays
Professional Workplace
Non-Smoking Workplace
Drug Free Workplace
Opportunity for Advancement
Direct Deposit
401(k) with Company Match
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
It's time to make the most important move of your career!
Apply Now!
$27k-35k yearly est. 9d ago
Specialist Billing
Ervin Cable 4.2
Billing representative job in Brentwood, TN
**Discover a more connected career** A successful Billing Specialist shall coordinate with billing personnel, project supervisors, and project analysts, and customer to set up, maintain, report, invoice, and closeout multiple projects. Organize and develop the materials/labor units from new Purchase Orders into a job/contract for our billing system. Manage lien waivers, permits, and material reconciliation as required for closeout packages. Communicate with ECC customers on progress, closeout, and accounts receivable related items. At a minimum, the position requires a good working knowledge of general office functions; proficient in the use of word processing and spreadsheet software with emphasis on Microsoft and/or Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data.
**Connecting you to great benefits**
+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!
**What you'll do**
+ Completion of high-level tasks in support of an assigned department/project
+ Receive, organize, file, and maintain documents and/or data for an assigned department/project
+ Communicate with employees, contractors, vendors, and/or customers to assist assigned department/project
+ Read, interpret, and input data in support of an assigned department/project
**What you'll need**
+ 2 years of related work experience
+ Proficient in the use of office hardware and software (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)
+ Excellent Customer Service skills and strong English language skills both oral and written
+ Authorized to work in the United States
+ Successful completion of pre-employment drug screen, background, and motor vehicle record check
**Why grow your career with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
**Building stronger solutions together**
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$29k-39k yearly est. 45d ago
Entry - Level Insurance Follow Up Representation
Frost-Arnett Company 3.5
Billing representative job in Clarksville, TN
We are seeking for a Entry Level Insurance Follow-Up Representative who is ready to learn, grow, and build a career with a great company
!
We're seeking a candidate who is a detail-oriented professional, confident communicating with insurance companies, skilled in denial resolution and follow-up, and committed to delivering accurate, solution-focused results while meeting productivity and quality standards.
This position is open to candidates residing in the following locations:
Tennessee
Texas
Kentucky - must live within 30 miles of Campbellsville or Louisville
South Carolina - must live within 30 miles of Aiken
Georgia - must live within 30 miles of Augusta
This role is not available in AZ, CA, CO, CT, IL, MA, MD, ME, MI, MN, NJ, NM, NV, NY, OR, RI, VT, WA, or Washington, D.C. State eligibility may change based on business needs.
POSITION SUMMARY
The Insurance Billing & Follow-Up Representative ensures the efficient handling of all insurance billing, follow-up and collection activities. Communicates with insurance companies and state agencies. Completes reconciliation and billing of accounts making independent decisions based on payer, coding and billing guidelines. This is done by reviewing, researching, and processing claims in accordance with contracts and policies to determine the extent of liability, as well as to adjudicate claims as appropriate. The actual work performed will depend on client needs and current active projects (projects could be long-term or short-term). This position requires knowledge of the UB04, and HCFA claim billing forms, timely filing limits set forth by various payers, various payor portals for follow-up and research, and general billing policies and guidelines. This position requires the ability to work independently, meet daily productivity and quality goals, provide excellent customer service and communication skills, creativity, patience, and flexibility. The Insurance Billing & Follow-Up Representative relies on guidelines established by the organization to perform job functions and works under general supervision in a fast-paced environment.
PRIMARY RESPONSIBILITIES
Monitor, research, and resolve no response, denied, and underpaid medical claims on Medicare and Managed Medicare, Medicaid and Managed Medicaid, Government, Commercial, MVA, Workers' Compensation, and other Third-Party Liability payers.
Research claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution.
Proactively follow up on delayed payments by contacting patients and third-party payers determining the cause of delay and supplying additional data as required
Research and resolve insurance payment recoupments and credit balances for all payer types.
Collaborate with both internal and client departments to verify and validate billing information and coding changes.
Partner with clients and patients to obtain additional information that aids in resolving outstanding medical claims.
Communicate with insurance companies to effectively resolve denied and underpaid claims.
Stay persistent in your disputes with insurance companies regarding denied claims.
Perform accurate follow-up activities and appeal within the appropriate time frame.
Submit or Re-Submit claims and medical documentation.
File payer reconsiderations and/or formal appeals as needed.
Denial root cause identification and tracking denial trends by payer, location, and service billed.
Thorough and accurate documentation of your claim research, resolution activity, and the next step required for each account worked.
Ability to work in multiple EMR and billing systems, adapting easily to changes in client guidelines and billing/payer systems.
Meet daily productivity and quality performance metrics established by management.
Strong individual work ethic with the ability to work within and positively contributes to a team environment.
Utilize department, payer, and client resources, as well as perform independent research, to achieve completion of tasks and reduce reliance on supervisory oversight.
Performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Minimum High School diploma or equivalent required.
Previous experience in claims denial management (1 year minimum- 2.5 required), billing and insurance follow-up is preferred
Previous experience in medical billing, loading and verifying insurance in the correct filing order, and medical billing customer service and collections is desirable.
Experience working directly with EOBs, contractual adjustments, and denial remittances preferred.
A working knowledge of medical and insurance terminology is required.
Knowledge of healthcare/insurance practices and processes.
Knowledge of federal, state, and local laws, regulations, and rules concerning the insurance industry.
SKILLS & ABILITIES
Prior PC, keyboard, and general computer skills are a mandatory requirement.
Must have working knowledge in a Windows-based system: word, email, and excel would be beneficial.
Ability to compute basic math calculations using percentages, addition, subtraction, multiplication, division in all units of measure, using whole numbers, common fractions, and decimals.
Ability to utilize and research existing department, client, and payer resource documentation to answer or clarify questions, as well as organize and optimize training notes, guidelines, and best practices / action steps needed when resolving denials.
Perform daily activities as part of the billing and follow-up team in support of the revenue cycle process for our clients.
Ability to adapt and multi-task and work in a high-volume, time-sensitive environment.
Self-motivated and able to work independently to complete tasks and respond to department requests.
Ability to listen and understand directions and maintain consistent focus on details.
The ability to retain knowledge from previous job-based training and experience and the ability to comprehend and retain and demonstrate proficiency in new position training and procedures.
A positive attitude and ability to work within a team environment and individually.
Ability to understand and demonstrate the Frost-Arnett Mission, Vision, and Values in daily behaviors, practices, and decisions
LANGUAGE SKILLS
Ability to converse and respond to common inquiries from management and all other internal customers.
Ability to communicate concisely, and effectively, both verbally and written, utilizing proper grammar and telephone etiquette to insurance companies, internal staff, and the public.
Ability to use interpersonal skills to handle sensitive and confidential situations.
Ability to write business-related documents such as letters, emails, and other business correspondence as needed.
REASONING ABILITY
Ability to define problems, collect data, establish facts, draw valid conclusions, and create solutions.
PHYSICAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear. Employees are required to use their hands to dial a telephone, utilize a computer keyboard and mouse, and operate office equipment. The employee is occasionally required to stand, walk, and reach with hands and arms and lift up to 20 pounds.
WORK ENVIRONMENT
The employee works remotely from a suitable, comfortable environment that meets health and safety requirements and is in compliance with applicable employment laws in the employee's state of residence. The employee is expected to sit at a designated secure workspace during regularly scheduled work hours, communicate through phone or computer-based calling systems, type on a standard keyboard, and read and comprehend information from a computer screen and/or digital resources. This position adheres to all relevant state-specific regulations regarding work hours, breaks, and other employment standards.
COMPENSATION & BENEFITS
Market competitive compensation program.
Health, Gym discounts, Dental, Vision, Life, Health Savings Account, Flexible Spending Account, 401(k), Paid Time Off, Paid Holidays, & More.
Starting salary is based on experience and location.
The company extends equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other reason prohibited by law.
Work Hours: 7:00AM - 4:00PM CST / 8:00AM - 5:00PM EST Monday - Friday
**Scheduled hours are dependent upon client needs and established schedules can be
adjusted at any time to meet the needs of the department to ensure business continuity.**
**Ideal candidate must have 1- 2.5 years in denial management and insurance follow-up**
$25k-32k yearly est. 5d ago
Patient Account Associate II EDI Coordinator
Intermountain Health 3.9
Billing representative job in Nashville, TN
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$36k-40k yearly est. 60d+ ago
Collection Specialist
Tennessee Housing Development Agency 4.0
Billing representative job in Nashville, TN
is not remote. Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons. Completes activities relating to the collection of mortgage amounts due and borrower account administration. This work requires direct contact with the public, the exercise of good judgment and the application of Tennessee Housing Development Agency (THDA) policies and procedures as they relate to the application of payments, collection of amounts past due, loss mitigation, borrower counseling and other general customer service inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
* Makes outgoing calls to customers to attempt to assess reasons for default and make satisfactory arrangements to bring accounts back into a current standing.
* Answers incoming phone calls and responds to customer requests for information on their accounts.
* Sets active follow up arrangements on accounts, records notes and financial data.
* Provides primary phone support through the Loan Servicing call center including incoming and outgoing follow up communications.
* Follows insurer guidelines for delinquent account management and collects documentation to support account activity.
* Provides assistance with borrower counseling, loss mitigation and foreclosure avoidance.
* Provides assistance with mailing letters, forms or other customer contacts.
* Assists customers with web site functionality, password resets, and other requests for account data.
* Maintains and files electronic information to customer accounts with proper noting and documentation.
* Assists with error resolution and customer complaint tracking.
* Provides back up for other Loan Servicing functions.
MINIMUM QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Education and Experience:
* High school diploma or GED.
* Collections experience, with mortgage collections experience preferred.
* Telephone customer service experience.
* Successful completion of Mortgage Bankers Association "Basics of Mortgage Servicing" course preferred.
The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.
Knowledge, Skills, Abilities, and Competencies:
* Excellent customer service skills.
* Excellent telephone etiquette.
* Excellent verbal and written communication skills.
* Ability to accurately enter data into electronic systems.
* Strong interpersonal skills.
* Builds and maintains positive relationships with internal and external constituents.
* Ability to work effectively as part of a team.
* Ability to plan and organize a large workload.
* Maintains high level of confidentiality.
* Strong organizational and time management skills; uses time effectively; consistently meets deadlines.
* Documents regularly, thoroughly, accurately, and completely with a high level of detail.
* Ability to read, follow and interpret instructions, regulations and policies.
* Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
* Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.
Special Demands:
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.
The ability to use a phone headset for long periods of time.
* While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
* The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
* Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
$24k-30k yearly est. 13d ago
Drug Screen Collector
Universal Screen 4.3
Billing representative job in Columbia, TN
Title: Drug Screen Collector
Department: Office
Report To: Office Manager
Full/Part-Time: Full-Time
Salary $10.00 - $15.00
Perform drug screen collection in various forms. Onsite collections will occasionally take place. Dependable transportation for onsite collections is required. Clerical duties may be assigned in accordance with the office procedures and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Assist each department in its function to provide quality service to the completion of each project.
Job Functions:
Perform collections as needed.
Perform mobile specimen collections for clients.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Inventory and stock Collection Supplies or Instruments
Greet Customers
Answer and receive telephone calls.
Perform other office duties as assigned.
Light cleaning
Must be willing to travel and work after hours for onsite collections.
Knowledge, Skills, and Abilities or (become Trained within 3 weeks)
Certified Urine Specimen Collector
Certified Breath Alcohol Technician
Learn all Collection Procedures for Hair, Nail, Saliva, and DNA
Credentials and Experience:
Requirements for the Job
Must be able to pass a Hair Follicle Test
Must be able to travel.
Must be able to work after hours for onsite collections.
High School Diploma or greater or GED
Must complete training within 3 weeks of Hire as a Collector.
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How much does a billing representative earn in Nashville, TN?
The average billing representative in Nashville, TN earns between $26,000 and $39,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.
Average billing representative salary in Nashville, TN
$32,000
What are the biggest employers of Billing Representatives in Nashville, TN?
The biggest employers of Billing Representatives in Nashville, TN are: