Billing representative jobs in New Mexico - 306 jobs

Why You'll Love Working Here Because you deserve a workplace that's as awesome as you are: Health Insurance - 65% employer-paid Dental & Vision Insurance - 100% employer-paid Life Insurance - because your peace of mind matters Simple IRA with 4% Match Generous PTO, Sick Leave, and 9 Paid Holidays - because work-life balance matters Fun, supportive culture (think birthday shoutouts, team lunches & more) We invest in YOU-training, mentorship, and continued development What You'll Be Doing (besides keeping the revenue flowing like a pro) Lead, train, and inspire a small but mighty billing team of 3 employees Process charges based on client data using precise and compliant billing procedures Post payments (ERA, EOB) and handle appeals for payment denials and underpaid claims Submit claims electronically to payers and clearinghouses while staying ahead of filing deadlines Investigate denials from workers comp and government payers, correcting and appealing timely Monitor charge and payment compliance through regular audits Communicate with patients, insurance representatives, and clients with professionalism and empathy Prepare, review, and analyze monthly billing and payment reports Generate and send monthly billing statements Perform other tasks as assigned (because teamwork makes the dream work) You're not just managing numbers-you're ensuring the financial heartbeat of our clinics stays strong and steady. What you Bring to the Table Associate's Degree preferred (or equivalent experience that proves you know your stuff) At least 5 years of medical billing experience required Minimum 3 years of prior supervisory billing/ AR experience required Strong knowledge of medical terminology, ICD-10, CPT, and modifier coding Pro at reading and interpreting EOBs Experience with billing software and Microsoft Office Suite (including Excel) Detail-oriented, logical, and calm under pressure A creative problem-solver who thrives on efficiency and accuracy We're Serious About Belonging We believe great teams are built on diversity, inclusion, and mutual respect. We're an Equal Opportunity Employer committed to creating a workplace where everyone feels seen, heard, and valued. Let's Do This If you're ready to lead with precision, positivity, and purpose-and make a real impact on patients and teammates alike-it's time to change it up. Apply today and let's move forward-together.

Full-time Description About the Role Are you a detail-driven professional who takes pride in accuracy and problem-solving? CareM Support Services in Albuquerque is looking for a Home Health Billing Representative to join our centralized support team. In this vital role, you'll ensure accurate claim submissions, support cash flow operations, and contribute to the financial integrity of a growing healthcare network. If you're looking for a role that blends autonomy with teamwork - and offers purpose beyond paperwork - this is your opportunity to support a mission that matters: to bring out the courage in others . Key Responsibilities Process, verify, and submit healthcare claims accurately and on schedule Monitor payments from payers and follow up on unpaid invoices Complete pre-bill audits and ensure compliance with Medicare, Medicaid, and other payer guidelines Respond to billing inquiries from patients, staff, and insurance companies with professionalism and clarity Maintain accurate AR (accounts receivable) records and provide cash flow updates to leadership Assist with monthly reporting and revenue cycle improvement initiatives Participate in ongoing staff training, department meetings, and compliance reviews Maintain confidentiality and adhere to HIPAA and company privacy standards Requirements What We're Looking For 2+ years of home health billing or reimbursement experience required Familiarity with third-party payer systems, medical coding, and claims processing Strong organizational skills and high attention to detail Ability to work independently and prioritize multiple tasks in a fast-paced setting Proficiency in business software, spreadsheets, and billing platforms Excellent communication skills for interfacing with both internal teams and external partners A team mindset with a proactive, solutions-oriented approach Why Join Us CareM Support Services is part of a bold, values-driven healthcare organization serving patients across home health, hospice, and personal care. As a centralized business unit, we keep the engine running - and we do it with heart. Here's what sets us apart: Mission-first culture rooted in compassion, courage, and excellence Supportive leadership that values your contribution and promotes from within Team camaraderie where ideas are welcomed and wins are shared Opportunities for professional growth and cross-functional learning A commitment to work-life balance, well-being, and doing work that matters

About Allevio At Allevio, we re on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that s why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you ll join a team that s passionate about helping clinics thrive today and for the long haul. Position Overview Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company s vision and values. Key Responsibilities Always exhibits professional behavior. Smiles and helps patients feel comfortable. Provides a great patient experience. Welcome and check in patients. Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail. Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log). Confirming and entering patients demographics and insurance information. Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary. Check patients out, make return appointments, and collect payment for any services or products received. Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable. Work as a team and provide overall support for the physicians and other office staff. Requirements & Qualifications One year or more of medical front office experience. Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients. Demonstrated attention to detail. Ability to work quickly with high accuracy. Friendly and welcoming demeanor. Ability to collect money due from patients. Understanding of ICD 10 and CPT coding and modifiers. Ability to communicate clearly by telephone, in writing and in person. Willingness to take on any task assigned. Dedication to integrity, accountability and respect. What You ll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Benefits & Perks Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company holidays Equal Opportunity Employer Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah. If you're a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most. We are seeking a full-time Billing Coordinator to join our Billing Department. This critical role involves preparing medical notes and work with our Case Managers, Home Health Aides and Nurses. You will be required to use Excel spreadsheets with a high level of accuracy and attention to detail. Work collaboratively with multiple departments ensuring a seamless authorization and billing process. We are seeking someone who is friendly, reliable, detail-oriented, and who enjoys working independently as well as in a team environment. #INDResponsibilities: Contact Home Health Aides and Nurses to retrieve missing notes and request corrections to charting. Use medical management software, PDF editing software, spreadsheets, email, and other basic Microsoft Office applications. Process and review medical and caregiver notes for accuracy. Keep payroll deadlines ensuring contractors are accurately paid, in collaboration with the Billing Specialist. Troubleshoot problems in a timely manner. Requirements: Proficiency Microsoft applications specifically Excel spreadsheets, MS word, Teams, and Outlook. Excellent reading, writing, & verbal communication skills. Acute memory with exceptional analytical skill. Passionate about creating meaningful impact behind the scenes for patients and their families. Strong interpersonal skills and a collaborative mindset are essential. Ability to manage repetitive tasks and remain seated at a computer for extended periods is required. Benefits: Health, Dental, and Vision Insurance after 90 days. 401(k) with company matching program. PTO, holidays, and your birthday off. Company holidays, floating holiday, and birthday holiday. Vacation (PTO) and Sick Days. Company-paid STD and LTD. Tuition reimbursement program. $100 monthly cell phone reimbursement. Monthly in-office lunch for birthdays, anniversaries, and events. To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We're committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers. If you're ready to be part of an organization that truly makes a difference in people's lives, we encourage you to apply today and start a fulfilling journey with Giving Home! Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices. Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination. Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

As a Federally Qualified Health Center, 501c3, our mission is to provide affordable, accessible, quality health care to the people of Northern New Mexico. We strive to improve the quality of life by bringing primary health care and basic health education to the people of Northern New Mexico through a system of clinics and cooperative programs. El Centro offers vital health services in a caring and supportive environment. El Centro Family Health is seeking a full-time Billing Specialist, dedicated to serving the needs of our community. An ideal candidate should possess the following qualities: Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Attention to detail. Willing to travel to outlying clinics as needed. Excellent communication skills. Knowledge and fluent skills of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook. JOB SUMMARY: Under the supervision of the Chief Finance Officer, the Billing Specialist I work with the External Billing Coordinator as required to perform a variety of clerical duties in the maintenance of clinic patient's accounts, performing all work with accuracy and in a timely manner. Performs related to clerical work as required. PERFORMANCE REQUIREMENTS: The duties recorded below are intended to accurately represent the duties of the class and are not intended to cover every single duty of the class and are not intended to cover every single duty of the job. Performs all data entry requirements needed to accurately and expediently transfer source document data into billing system. Maintains quality control in the area of data entry by proofing work prior to actual posting of transactions. Maintains established goals. Communicates in a professional manner when addressing possible source data inconsistencies with other departments or clinics. Maintains accurate source entry materials or documents. Answers telephone and assist customers responds to inquiries regarding bills and billing procedures. Maintains a filing system for all assigned bookkeeping. Resolves billing issues with patients and payers. Works with other departments to resolve billing issues causing denials. Performs general clerical duties as required, including typing correspondence. Operates a variety of office equipment including computers, printers, typewriter, copier, calculator, fax machine, telephone, etc. May provide English-Spanish oral and written translation. Performs other duties as may be assigned. EDUCATION: High School diploma or Equivalent. EXPERIENCE: Requires ability to work with computers and 10 key calculators. COMPETENCY: Required at the end of Introductory Period and annually thereafter. CERTIFICATION: Works toward Billing Specialist Certification and obtains within 2 years of hire.

Working at Kirtland Credit Union is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page on our website to view our exciting opportunities and our fantastic benefits. This position is onsite but does have the potential to become hybrid. We are currently seeking an Account Resolution Representative to join Kirtland Credit Union! Join the rest of our teammates and become eligible for a generous benefits package that we offer: Medical, Dental and Vision Insurance 401(k) Retirement savings program that includes employer match Paid time off with accrual starting from day one Tuition Reimbursement for College Degrees Employee Clothing Advance Paid holidays: In addition to New Year's Day, Independence Day, Veterans' Day, Thanksgiving Day, Christmas Day, Memorial Day, and Labor Day, we also observe Martin Luther King Day and President's Day. Fitness Reimbursement Program Employee Assistance Program Short- and Long-Term Disability Travel Assistance This is what we'd like you to do: As an Account Resolution Representative, you will be responsible for working with members to bring their delinquent loans current and maintaining a satisfactory delinquency ratio. Interacting with members, co-workers, attorneys, and other vendors as required. Supporting the credit union's mission, vision, strategic goals, quality initiatives and service standards. Supporting and provide exceptional internal and external member service. These are what your duties and responsibilities will be: Determine the best course of action, consistent with collection standards, to increase the collection of payments from delinquent members. Obtain from member the reason for delinquency and counsel the member on the various programs that are available when there is a hardship situation. Conduct collection efforts respectfully but with persistence and persuasiveness . Prepare documents for Attorneys when legal action is required. Maintain complete and current knowledge of all federal and state consumer credit collection laws and regulations, i.e. SCRA, FCBA, UCC, BK Laws, FDCPA, TCPA AND FCRA Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence. Support the credit union's mission, vision, strategic goals, quality initiatives and service standards. Required Knowledge: Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages, and vehicle loan preferred. Can you to bring to the table: High school diploma or GED required 1-3 years of relevant experience preferred Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages and vehicle loans preferred. Strong communication skills (written and verbal) Strong multi-tasking and problem-solving skills Outstanding customer service skills To apply for this exciting opportunity, visit our careers page at **************************

Medical Billing Specialist Department: Revenue Cycle Management/Revenue Cycle Services Supervisor: Billing Manager Employment Type: Full-Time Scope: We are seeking an experienced Medical Billing Specialist to join our billing team. The ideal candidate would have a background in the medical billing processes, excellent communication skills, and the ability to handle complex billing tasks efficiently. This role involves resolving billing errors, interacting with patients and various clients, and ensuring an accurate and timely billing practice. CLIA Responsibilities: This is not a CLIA regulated position. Duties / Responsibilities: Patient and Business Communication: Answer billing questions for patients and businesses. Take credit card payments over the phone and provide billing support as required. Check and reply to emails related to billing inquiries and updates. Error Handling and Insurance Verification: Work on queues to resolve various billing errors, i.e. missing information, insufficient demographics and invalid codes. Check various insurance portals to verify insurance details and reach out to collectors for necessary information. Claims Processing and Order Verification: Verify insurance coverage, claim details, and order accuracy for each transaction. Address errors and missing information with accessioning, sales teams, and other stakeholders. RCS Assistance: Assist the RCS Team in obtaining accurate information for billing efficiency, i.e. missing/invalid insurance information, demographic information, medical records and diagnosis codes. Mail Handling (Part Time): Daily mail pick-up and drop-off Opening, sorting, and scanning mail. Process claims to be mailed. Document Management (Part Time): Scan all paper requisitions, demographics, chart notes into LIS system and RCS system. Oversee document manager, i.e. uploading, redacting, and attaching. Medical Records (Part Time): Support in working medical records requests, i.e. request for lab requisitions, results, chart notes and ensure they are received by the requester. Additional duties may be assigned to meet organizational needs. Success Indicators: The Billing Manager will perform annual performance evaluations for this role, in addition to performing periodic assessment of on-going projects as needed. Key performance success indicators include, but are not limited to: Data Integrity and Accuracy Low Error Rate: Minimal data entry errors or discrepancies. Regulatory Compliance Audit Readiness: The Billing Department consistently meets regulatory requirements, ensuring the department is always prepared for audits. Positive Audits Outcomes: Successful audits with no significant findings related to compliance, CMS, and HIPAA guidelines. Proper Documentation: All necessary documentation is current and compliant with regulatory standards. User Satisfaction, User Training & Cross-team Coordination High User Proficiency: Users demonstrate strong competency and confidence in using the LIMS, RCS and other software systems as reflected in feedback and performance. Effective Training: Training programs are well-received, with billing staff able to efficiently use all necessary software systems. Responsive Support: Timely and effective resolution of queries and issues, with positive feedback from stakeholders and colleagues. Effective Collaboration: Consistently and effectively collaborates with the billing team, third-party billing administrators, and other relative departments receiving positive feedback on communication and teamwork. System Optimization and Efficiency Timely Project Completion: Billing related projects are completed on schedule. Innovation: Implementation of new features or processes that enhance billing functionality, efficiency, or lab operations. Proactive Issue Management: Early identification and mitigation of potential issues before they impact laboratory operations. Documentation Accurate Documentation: All billing-related documentation is accurately recorded and easily accessible. Supervisory Responsibilities: This role does not include supervisory responsibilities. Required Skills / Abilities: Knowledge of HIPAA regulations. Strong communication and training skills. Attention to detail and ability to prioritize tasks effectively. Excellent problem-solving, communication, and project management skills. Ability to work collaboratively with cross-functional teams. Qualifications: High school diploma or equivalent; relevant certification in medical billing is a plus. Minimum of [X] years of experience in medical billing. Proficiency in billing software and systems (i.e., Telcor and Waystar). Benefits: Health Insurance Dental Insurance Vision Insurance Life & AD&D Insurance Retirement Plan, 401(K) Paid Time Off and Sick Leave Specialized Paid Leave Gym/Wellness Membership Employee Assistance Program Educational Assistance & Career Advancement Training Active Team Building Festivals & Parties Company Culture: Southwest Labs core values are not just abstract concepts; they are practical guidelines that shape every aspect of a laboratory's operation, from daily routines to long-term goals and achievements. They create a framework that ensures scientific excellence, ethical conduct, effective teamwork, and continual growth and improvement. All team members are expected to consistently uphold and demonstrate these values. Requirements:

Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Hiring Incentive will be paid out in three equal installments. The Utility Billing Specialist compiles utility data, prepares invoices and utility bills, updates the utility database, produces regular and special billing, and produces water and wastewater consumption reports. Education / higher education: High School Graduate or equivalent Minimum number of years of directly related experience: Three years in customer accounts, banking, computer billing, and report analysis. Education and/or experience preferences: Associates Degree in Accounting. Driver's License requirement: None Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: None Preferred certifications, licenses or registrations: None Knowledge: Utility billing concepts and processes; Utility customer accounts, meter routes and billing cycles; Software, computer hardware including field computers, and computer processes; Some knowledge of accounting principles, practices, and methods of accounting; Office practices and procedures; and, Some knowledge of laws and statutes concerning accounting procedures. Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position (must test at or above 30 net words per minute). Use of technology, equipment and software typically used in the office environment. Accurately processing electronic transactions, data entry, and operation of standard office equipment, which includes computer, calculator, and/or copier; Working with a wide variety of people with different levels of authority; Organize workload; Effectively operate standard office equipment (calculator, telephone, fax, copier) and a personal computer and client/server computer with complex tables and databases. Abilities: Learn water and wastewater ordinances; Apply accounting principles, practices, and methods; Detect discrepancies in financial and accounting records; Maintain accurate records and prepare reports; Write routine correspondence; Interact in a courteous and professional manner with internal and external customers; Read, comprehend and carry out detailed but routine written or oral instructions; and, Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to compute rate, ratio, and percent. Interaction with Groups/Agencies/Entities: Internal: Works with other division managers, customer service supervisor utility service field technicians, utility services specialist, and accounting staff. External: Works with utility customers and vendors. The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Downloads meter reading information from field staff. Prepares and produces utility bill data based on field information. Compiles reports and transmits information electronically to contracted vendor for printing and mailing. Coordinates scheduled delivery of utility bills and billing inserts with the contract mailing service. * Runs and analyzes the daily exception reports from the HTE system, checking for abnormal readings and field comments such as defective meters or illegal water connections. Prepares and closes work orders for corrective actions in order to ensure proper billing. Reviews and corrects information in the HTE database. * Posts late and special meter readings and estimated readings. Marks accounts for no bill when irregular conditions cannot be resolved before billing date. Identifies and corrects errors made by Utility Service Technicians. Assigns and downloads meter routes into handheld computers used by the Utility Service Technicians. Coordinates daily tasks with Utility Service Field Supervisor as needed. * Works closely with Utilities Service Specialist on AMR meter exchange and rehab program, along with the new meter installation inspections. Maintains database tracking progress of these programs. * Inputs new meter information into HTE for meter change outs, mails letters to customers for severe bill corrections such as reversed, stopped, or incorrect meters. * Reviews AMR exception reports for issues, creates leak letters, calls customers on flagged accounts for possible leaks. * Prepares and processes interdepartmental and bank draft payments. Works in conjunction with banks and Finance Department to cancel or reverse bank drafts, and reverse payment on HTE if needed. * Processes delinquent utility accounts for second billing notices; may serve as a back-up to process work orders to discontinue service for past due accounts. * Analyzes customer accounts to determine the Winter Quarter Average factor to calculate wastewater charges for upcoming year. Recommends changes and corrections. * Produces financial reports, reviews, ensures interdepartmental and ACH batches balance and distributes reports to the Utilities Enterprise Fund accounting staff. * May assist Customer Service Supervisor with training of Utilities Service Specialists and may assist with workload priorities as needed.

If you are looking for a place to call home and grow, Three Crosses Regional Hospital is looking for you! We are looking for an Billing Clerk that is committed to clinical excellence and building a patient-centered culture. Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve. We are dedicated to hiring team members that will adapt to our culture, prides themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff. SUMMARY OF RESPONSIBILITIES: Three Crosses Regional Hospital is looking for a Billing Clerk to submit claims, monitor account balances, collect patient information and payments. Must maintain accurate accounting of patient account balances, generate and send out invoices, follow up on past due accounts all in accordance with clinic, state, and federal regulations. Assists other departments as needed. Essential Functions: Strong attention to detail Prepare bills and invoices for medical services and services received Claims Submission Establish payment arrangements Collect and maintain patient insurance and financial information Monitors debts and unresolved patient accounts by filing claims and other means as necessary Provide a high level of customer service Contact customers concerning past due balances Protects and keeps all patient and hospital information confidential Minimum Qualifications: High school diploma or equivalent Two to three years patient accounting experience Hands-on experience with spreadsheets and proprietary software Excellent communication (written and oral) and customer service skills Confidentiality is a must Physical Demands and Work Environment The employee is constantly required to use hands to operate a computer and keyboard, and other office equipment. Will sit and type for extended periods of time.

" Job Title: Insurance Biller II Job Type: Full-time Your experience matters At Memorial Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. How you'll contribute You'll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Qualifications and requirements Assists with all functions associated with the Central Billing office. Processes unpaid accounts by contacting insurance payers. Goes above and beyond to be sure all accounts are worked and helps management with training and department process improvement. High school diploma or equivalent. Minimum one (1) year experience in medical office or clerical background. Demonstrated skills in working with computers. Knowledge of collection practices with insurance payers. Knowledge of governmental, legal, and regulatory provisions related to collection activity. Certification or completion courses must meet the standards of Memorial Medical Center. Job Description outlines physical requirements of the position. About Us Memorial Medical Center is a 199 bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement “Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran "

Benefits: Employee discounts Opportunity for advancement Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job SummaryWe are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone. Responsibilities Processing insurance claims through both private insurance and Medicaid/Medicare Note and process all necessary forms from the insurance Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures Work with doctor's offices and hospitals to obtain charge information and billing details Enter all billing and payment information into the system properly and without errors Answer phones, assist clients with questions, take messages, and screen calls Process patient payments Ensure funds are properly allocated Maintains the highest level of confidentiality Bill medical insurance claims in a timely manner Work denials Establish and maintain credentialing for practice/providers Send delinquent accounts to collections Strictly adhere to HIPAA standards Qualifications Strong customer service skills Previous experience with medical coding or billing required Strong organization skills Excellent attention to detail Team player Note: This position is in-person (not remote) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. About Us: At Elite Dermatology, we're committed to providing a superior level of care in a friendly and personalized environment. We are a privately owned, fast-paced, specialized medical practice who takes pride in providing Las Cruces & surrounding areas with options for their skin care needs. Our employees are part of a work culture that promotes teamwork and great patient care. In order to be a part of our team, you must be detail oriented, have a friendly personality, and hold yourself to the highest ethical standards.

Under general supervision, performs daily work assignments for the Utility Billing Division of the Finance Department in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority. RECRUITMENT QUALIFICATIONS Required: * High School Diploma or GED; * At least two (2) years of experience cashiering and accepting multiple forms of payment including cash; * One (1) year of experience in a high-volume face-to-face/in-person customer service position; * Must be bondable; * Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Desired: * Experience with Tyler Technologies software related to utility billing. PRIMARY DUTIES AND RESPONSIBILITIES Essential Duties * Courteously and professionally greets and responds to utility billing customer inquiries by telephone, email, or in person; * Informs and educates customers about City utility services, programs, ordinances, policies, and billing procedures; * Provides information to customers regarding their accounts and updates general customer information accordingly; * Responds to customer requests or issues, and satisfactorily resolves those issues by researching files and records in a timely manner; * Analyzes water usage data and explains data to customers; * Processes utility service applications and enters account information into the utility billing software to start or close customer utility accounts, including new meter installations; * Utilizes Otero County and State of New Mexico online records; * Generates appropriate work orders for utility services and routine repairs, and processes when complete; * Accepts forms or applications with required documentation for utility programs, including but not limited to the Leak Abatement Program and the Low Flow Incentive Program; * Receives, posts, and processes payments for utility bills from customers through mail or in person, and all matters related to utility billing; new customer accounts, connection fees, disconnections, and deposits; * Receives general billing payments, assessments, permits, registrations, and cash deposits from other City departments; * Accountable for daily cash receipts, balancing a cash drawer, and bank deposit slips; * Processes daily download and upload utility payment files from and to online banking sources; * Performs audits of completed utility service applications for accuracy; * Maintains scanning and filing for the Utility Billing division; performs file maintenance of all utility billing financial documents and record retention procedures; * Directs customers to appropriate departments when necessary; * Contributes to a high-quality work culture through participation in training and mentoring to develop skills, including safety-related training and skills; * Interacts professionally and provides excellent customer service to all levels of City staff and citizens to ensure high operational and service standards; and * Performs duties in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority. OTHER IMPORTANT DUTIES * Assists in maintaining pertinent files for annual financial audit; * May provide guidance to less experienced personnel; * Maintains the confidentiality of information obtained during the performance of duties; and * Performs such other duties as may be assigned. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Position : 81740001 Code : 250043-1 Type : INTERNAL & EXTERNAL Location : CUSTOMER SERVICE STAFF Job Family : FINANCIAL/ACCOUNTING Job Class : UTILITY BILLING CLERK Posting Start : 01/09/2026 Posting End : 01/23/2026 MINIMUM HOURLY RATE: $16.22

The Medical Billing Specialist is responsible for billing and collecting of all accounts receivables (i.e., Medicare, Medicaid, private insurance, self-pay and any other accounts as deemed necessary by the Director of Insurance and Billing). Duties include collecting and entering claim information, verifying and ensuring that insurance claims are submitted correctly and timely, and following up with insurance carriers on unpaid or rejected claims, answering patient inquiries on account status and charges and posting payments on patient accounts. Interested applicants should send resume to: La Casa Family Health Center Attn: Human Resources P.O. Box 843 Portales, NM 88130

Full-time Description Responsible for collection on delinquent accounts including contacting and/or locating member using various collection tactics. In addition, must be knowledgeable of the legal aspects of collections (laws, regulations, statues, etc.) and possess a working knowledge of bankruptcy laws and CU products/services in order to identify cross-selling or cross-servicing opportunities to benefit the member. Essential Functions 75% On a daily basis, contact members to collect on delinquent loans and/or accounts by researching accounts and calling to work out repayment schedules. Offset funds on deposit as needed, send letters as necessary and document all account activity. Close credit lines, debit cards and/or Courtesy Pay when appropriate. Skip tracing members with no good phone numbers and contacting reference when needed. 5% Review and approve or deny member requests for hardship skip payment or extension collect funds or work-out a payment plan to bring the member out of delinquency. Review and authorize recommendations for extensions, workouts and/or modifications up to approval limits. 10% Process charge offs on accounts and/or loans per credit union policy and procedures. Research account history for proper charge off steps, close cards and offset any available funds. 5% Process collateral placed insurance on loans as needed. Handle member inquiries related to force placed insurance. 5% Minnesota Life and CUNA insurance claim processing and monitoring. Non-essential Functions Attend FFCU meetings. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone. Completes special projects as required. Other duties as assigned. Expectations 1. Maintains a thorough knowledge of all collection and bankruptcy laws and regulations. 2. Ensures members are treated fairly, but maintains their assigned ‘block' of accounts on a monthly basis. 3. Must keep accurate and up-to-date documentation, records and paperwork on all accounts contacted to ensure compliance with applicable collection laws and regulations. 4. Keep supervisor informed of delinquent activities and any significant problems or concerns. 5. Make appropriate recommendations for delinquent accounts while assisting members in a fair/consistent manner. 6. Ensure the Credit Union's professional reputation is maintained and conveyed. Requirements Qualifications Education: High school graduate or equivalent. Experience: 1-year collection experience or call center environment or 1-year internal credit union experience. Knowledge, Skills, Abilities: General understanding of collection function, policies, procedures, laws and regulations. Have knowledge of required computer applications. Must communicate effectively with members, supervisor and co-workers, and attorney. Perform minor math calculations and demonstrate accuracy, attention to detail, proficient member service skills, and work with a cooperative team spirit. Ability to work in a changing environment, identify member financial needs and deal with stressful situations. Must work effectively in high traffic position with heavy workloads while displaying a professional attitude.

This position is responsible for providing support to the registration program of the university and serves as the office receptionist. This position reports directly to the Assistant Registrar and/or the University Registrar. This position is represented by a labor union and is subject to the terms and conditions of the Collective Bargaining Agreement upon completion of probationary period. Duties And Responsibilities · Provides registration support to all students to include online and remote learners; · Responsible for creating and updating department documents; · Provides informative support to the campus community and NMHU centers; · Actively participates in New Student Orientation; · Actively participates in an alternative work schedule to include noon hour registration; · Responsible for all incoming calls, emails, faxes, etc.; · Provides necessary administrative support to the Department; · Maintains accurate student records; · Actively participates in commencement related activities; · Maintains regular attendance; · Actively participates in Department cross-training; · Maintains emotional control under stress; · Performs other job-related duties as assigned. Physical Demands Repetitive hand motion and prolonged use of computer; Sitting for extended periods of time; No or very limited physical effort required. Preferred Qualifications · PREFERRED EXPERIENCE : Higher Education experience.

COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Utilize various contact technology and recovery strategies to locate right parties Understand the customers situation and identify best means of payment plan Negotiate payment terms with empathy, tact, and professionalism Make outbound and receive inbound calls Follow all required scripts, policies, and procedures Respond effectively to common challenges to collection calls while discussing means of resolving open accounts Meet monthly goals and perform other assigned duties Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Under the supervision of the Central Billing Supervisor who reports to the Director of Revenue Cycle Management, the Central Billing Representative II is responsible for all patient accounts receivable functions as assigned. Reconcile, research, correct and submit third party claims and resubmit errors or denied claims. Communicate with insurance companies and government payers to resolve claim issues and ensure payment. Research and correct ICD-10, CPT coding, modifiers, revenue coding, occurrence codes and value codes as appropriate. Provide customer service to patients by researching billing issues and resolving the issues. Reconcile remittance advice and patient accounts and resolve discrepancies. B. ESSENTAIL DUTIES AND RESPONSIBILITIES Reconcile, review, research, coordinate and justify changes to claim forms and submit completed claim forms to third party payers. Follow up on claims denials, make appropriate corrections, obtain approvals and resubmit claims denials for payment; appeal denials through the payer required appeals process. Research unpaid claims; contact patients to obtain necessary information to assist with the claims process; secure payments or negotiate payment plans. Handle patient inquiries, complaints and customer service issues. Maintain current knowledge of regulations for Third Party Payers, Medicare, Medicaid and knowledge of claims coding and formats. Coordinate electronic patient statements monthly. Review credit balance reports and prepare refund requests for overpayments. Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries including electronic, telephone and written correspondence related to billing issues. Review assigned outstanding A/R to identify problems with various insurance payers (i.e. Medicare, Medicaid, Commercial, Contracts and Self-Pay). Perform all routine and special follow-up on all assigned payer type accounts to affect collection of patient and insurance account balances. Review and resolve all EOB's including those without payment to initiate clean claim resubmission and claim reimbursement. Edit & submit insurance claims for fee for service and prospective payment system reimbursement. Follow up with outstanding A/R all payers and/or including self-pay and/or including resolution of denials. Communicate payment terms and establish agreed-upon payment plans for overdue patients. Monitor payment compliance with terms of established plans with patients and insurance plan provider representatives. Complete bad debt process based on FCCH procedure. Initiate & complete account adjustments to correct account balance and/or comply with contractual and sliding fee scale requirements. Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE High school degree or GED. Two years in billing/claims experience in healthcare setting or FCCH billing externship. Education or knowledge may be substituted for the experience requirement. Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS Certified Coder (medical and/or dental). Billing Certificate, the result of graduation from a certified billing school. Coder and/or Billing Certificate may be substituted with demonstrated proficient knowledge of procedural CPT & ICD-10 diagnosis coding. E. KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of computerized practice management systems, preferably Cerner, Cerner Electronic Health Record System and E H R. Ability to learn billing and collection system within federally chartered community health centers (CHC) and RHI/UHI programs. Ability to communicate with tact and diplomacy with diverse groups of people including staff, providers, and insurance companies on behalf of the organization. Ability to display sensitivity to the patient population being served. Ability to work on a variety of assignments concurrently within established deadlines. Ability to work with others in a problem solving and team environment and to work alongside staff as needed. Knowledge of HIPAA as it relates to medical, dental & behavioral health billing. Position requires a high level of accuracy and attention to detail. Ability to communicate effectively, both orally and in writing. Ability to respond effectively to sensitive inquiries or complaints. Ability to work independently with minimal supervision. Proficient with computers and MS Windows software programs. Knowledge of Federally Qualified Health Care billing and reimbursement preferred. Working knowledge of CPT, DSM V and ICD-10 preferred. Knowledge of Medicare and Medicaid guidelines. General knowledge of UB04, HCFA1500 and Electronic and Paper claim forms. Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations. F. AGE OF PATIENT SERVED N/A G. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS A person in this position must be able to prioritize and respond to the diverse demands of the position. There are frequent opportunities to relax from any physical exertion, change position in work activities or break from computer application tasks. Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to clearly and accurately communicate for work, safety and compliance. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Work regularly scheduled Monday-Friday. This description lists the major duties and requirements of the job and is not all-inclusive. Applicants may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

As a Federally Qualified Health Center, 501c3, our mission is to provide affordable, accessible, quality health care to the people of Northern New Mexico. We strive to improve the quality of life by bringing primary health care and basic health education to the people of Northern New Mexico through a system of clinics and cooperative programs. El Centro offers vital health services in a caring and supportive environment. El Centro Family Health is seeking a full-time Billing Specialist, dedicated to serving the needs of our community. An ideal candidate should possess the following qualities: * Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. * Attention to detail. * Willing to travel to outlying clinics as needed. * Excellent communication skills. * Knowledge and fluent skills of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook. JOB SUMMARY: Under the supervision of the Chief Finance Officer, the Billing Specialist I work with the External Billing Coordinator as required to perform a variety of clerical duties in the maintenance of clinic patient's accounts, performing all work with accuracy and in a timely manner. Performs related to clerical work as required. PERFORMANCE REQUIREMENTS: The duties recorded below are intended to accurately represent the duties of the class and are not intended to cover every single duty of the class and are not intended to cover every single duty of the job. * Performs all data entry requirements needed to accurately and expediently transfer source document data into billing system. * Maintains quality control in the area of data entry by proofing work prior to actual posting of transactions. * Maintains established goals. * Communicates in a professional manner when addressing possible source data inconsistencies with other departments or clinics. * Maintains accurate source entry materials or documents. * Answers telephone and assist customers responds to inquiries regarding bills and billing procedures. * Maintains a filing system for all assigned bookkeeping. * Resolves billing issues with patients and payers. * Works with other departments to resolve billing issues causing denials. * Performs general clerical duties as required, including typing correspondence. * Operates a variety of office equipment including computers, printers, typewriter, copier, calculator, fax machine, telephone, etc. * May provide English-Spanish oral and written translation. * Performs other duties as may be assigned. EDUCATION: High School diploma or Equivalent. EXPERIENCE: Requires ability to work with computers and 10 key calculators. COMPETENCY: Required at the end of Introductory Period and annually thereafter. CERTIFICATION: Works toward Billing Specialist Certification and obtains within 2 years of hire.