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Billing representative jobs in New Orleans, LA - 252 jobs

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  • Insurance Customer Service Representative

    Insight Global

    Billing representative job in New Orleans, LA

    Must Haves: • 2-5 years of Customer Service/Client services experience • 1 year of Personal Insurance experience is mandatory • Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customer service. • Proficiency in Microsoft Office with applied knowledge of Policy Management System (s) i.e. TAMS.Epic etc. and insurance quoting websites preferred. • Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements. Plusses: • EPIC experience preferred. • Property & Casualty (P&C) Licensed. • Active Property & Casualty Agent's license Day-to-Day: Insight Global is seeking a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customer service. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients' insurance needs are handled with accuracy and care, helping protect what matters most to them. Your responsibilities as the Personal Lines Insurance Processor will include: • Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage. • Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates. • Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records. • Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customer service. • Maintain organized records, support office operations, and contribute to process improvements and team initiatives • Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.
    $24k-32k yearly est. 3d ago
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  • Group Housing Billing coordinator

    Sitio de Experiencia de Candidatos

    Billing representative job in New Orleans, LA

    Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $31k-44k yearly est. Auto-Apply 14d ago
  • Account Representative - Uncapped Commission

    Total Quality Logistics, Inc. 4.0company rating

    Billing representative job in New Orleans, LA

    Country USA State Louisiana City New Orleans Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365. What's in it for you: * $45,000 minimum annual salary * Uncapped commission opportunity * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, but also independent and assertive in solving problems * You're eager to develop complex logistics solutions while delivering great customer service * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Communicate with the sales team and customers as the subject matter expert to build and maintain relationships * Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time * Work with the sales team to provide and negotiate competitive pricing * Input, update and manage shipment information in our state-of-the-art systems * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Elite work ethic, 100% in-office, expected to go above and beyond * Extreme sense of urgency to efficiently juggle dynamic operations * Strong communication skills with ability to handle conflict * Solution-focused mindset and exceptional customer service * Ability to work with the latest technologies Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 3838 N. Causeway Blvd. Suite 2100 Metairie, LA 70002 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $45k yearly 60d+ ago
  • Assistant, Ops, Billing

    Gategroup

    Billing representative job in New Orleans, LA

    We're looking for motivated, engaged people to help make everyone's journeys better. • Responsible for ensuring the accuracy of billing information and bill airlines/non-airlines for services rendered Hourly Rate: • $17 - $21 Per Hour Benefits: · Paid time off · 401k, with company match · Company sponsored life insurance · Medical, dental, vision plans · Voluntary short-term/long-term disability insurance · Voluntary life, accident, and hospital plans · Employee Assistance Program · Commuter benefits · Employee Discounts · Free hot healthy meals for unit operations roles Main Duties and Responsibilities: Daily review of flight service tickets for accuracy, input corrections into CxP Portal Perform SAP back-flushing Manually create billings for charters (101C) and off-scheduled flight activity Audit flight tickets prior to cycle change assuring accuracy of menus and billing codes Research billing discrepancies, assist with resolution due to price, quantity and service discrepancies Escalate to Account Services Group any billing, pricing and cycle related issues Assist dispatcher with processing of flights, communication with internal and external customers Assist with other tasks and special projects as needed Qualifications Education: High school diploma or GED Work Experience: Minimum of 1 year of experience in an administrative role is required Technical Skills: (Certification, Licenses and Registration) None Language / Communication Skills: Ability to communicate well with internal and external customers verbally and in writing Job Dimensions Geographic Responsibility: USA Type of Employment: Full-time Travel %: None Exemption Classification: non-exempt Internal Relationships: employees at all levels of the organization External Relationships: Customers and vendors Work Environment / Requirements of the Job: Excellent Microsoft Windows, Excel and Word skills. 2 years of experience in Microsoft Office Suite. Detailed oriented Good basic math, analytical, follow-up, problem solving and organizational skills Familiar with ERP software and SAP experience a plus. Airline and food manufacturing industry experience helpful Ability to adapt well to change and change management Must be able to understand and apply basic knowledge of an ERP system Must have a solid working knowledge of MS Excel and MS Office Must have excellent attention to detail Must thrive in a team-based environment Must have the ability and desire to meet required timelines, and be proactive in problem solving Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): Varies by unit: General Manager, Operations Manager, Finance Managers Operations, Billing Administrative Supervisor, Director of Assembly, Operations Manager Multi Process Estimated Total Size of Team: 2 gategroup Competencies Required to be Successful in the Job: Thinking - Information Search and analysis & problem resolution skills Engaging - Understanding others, Team Leadership and Developing People Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: Excellence · We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. · We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion · Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. · We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility · We care about what we do, and we understand the impact we have on others and the planet. · We always look out for each other -creating a safe workplace environment is everyone's responsibility. Respect · Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. · We respect each other's voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. Application Closure Statement • To be considered for this position, please submit your application by 01/19/2026 The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: **************************************************************** We anticipate that this job will close on: 01/19/2026 For California Residents, please clic k here to view our California privacy notice. If you want to be part of a team that helps make travel and culinary memories, join us!
    $17-21 hourly Auto-Apply 31d ago
  • Captain - Customer Service

    Daveandbusters

    Billing representative job in New Orleans, LA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11 per hour Salary Range: 7.25 - 11 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11 hourly Auto-Apply 60d+ ago
  • Medical Billing Specialist

    Jchcc Dba Inclusivcare

    Billing representative job in Avondale, LA

    GENERAL SUMMARY OF DUTIES: Provides patient account and reimbursement services for all units of the agency that require third party and other billing-related functions (except for grants and contracts). SUPERVISION EXERCISED: None ESSENTIAL FUNCTIONS: Review documentation for services submitted by Providers to ensure compliance with Billing Guidelines for all Third-Party insurance payers. This includes guidelines for Governmental Payers (Medicaid, Medicare), as well as Private insurance (PPO and HMO) products. Must be adaptable to Service Line expansions to ensure reimbursement requirements are met. Responsible for communicating with insurance companies, or other related entities regarding claim rejections. In conjunction with the Revenue Cycle Manager, prepares reports specific to Providers which indicate repetitive rejections that are preventable. Duties will include but are not limited to the following: processing corrective claims related to denials, authorizations, and verification of insurance. Interaction with Patients regarding billing account issues is also required. Responsible for reporting billing related issues to the Revenue Cycle Manager. Other job duties as assigned by the Revenue Cycle Manager. Ensures compliance with HIPAA and other relevant regulations concerning patient financial information. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE: Certificate or diploma in Insurance Billing and Coding from an accredited institution; or a minimum of five (5) years direct ambulatory or community health billing related experience required. Ongoing Training specific to FQHC Coding and Billing processes required on an annual basis for job retention. KNOWLEDGE: Understanding of International Classification of Diseases (ICD-10), and Current Procedural terminology (CPT) tools used to submit claims to Third Party payers is needed. A knowledge of computers and proficient software (i.e. Excel, Word, etc.) and internet use is required. LANGUAGE SKILLS: Ability to read, analyze and interpret Medical Billing Guidelines. This includes general business periodicals, professional journals, technical procedures and governmental regulations. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions. REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS: Certification as a biller required. Coding Certification is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, with proper medical documentation/clearance, if applicable. WORK ENVIORNMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Specialist

    Inclusivecare: Healthcare for All

    Billing representative job in Avondale, LA

    GENERAL SUMMARY OF DUTIES: Provides patient account and reimbursement services for all units of the agency that require third party and other billing-related functions (except for grants and contracts). SUPERVISION EXERCISED: None ESSENTIAL FUNCTIONS: * Review documentation for services submitted by Providers to ensure compliance with Billing Guidelines for all Third-Party insurance payers. This includes guidelines for Governmental Payers (Medicaid, Medicare), as well as Private insurance (PPO and HMO) products. Must be adaptable to Service Line expansions to ensure reimbursement requirements are met. * Responsible for communicating with insurance companies, or other related entities regarding claim rejections. * In conjunction with the Revenue Cycle Manager, prepares reports specific to Providers which indicate repetitive rejections that are preventable. * Duties will include but are not limited to the following: processing corrective claims related to denials, authorizations, and verification of insurance. Interaction with Patients regarding billing account issues is also required. * Responsible for reporting billing related issues to the Revenue Cycle Manager. * Other job duties as assigned by the Revenue Cycle Manager. * Ensures compliance with HIPAA and other relevant regulations concerning patient financial information. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE: Certificate or diploma in Insurance Billing and Coding from an accredited institution; or a minimum of five (5) years direct ambulatory or community health billing related experience required. Ongoing Training specific to FQHC Coding and Billing processes required on an annual basis for job retention. KNOWLEDGE: Understanding of International Classification of Diseases (ICD-10), and Current Procedural terminology (CPT) tools used to submit claims to Third Party payers is needed. A knowledge of computers and proficient software (i.e. Excel, Word, etc.) and internet use is required. LANGUAGE SKILLS: Ability to read, analyze and interpret Medical Billing Guidelines. This includes general business periodicals, professional journals, technical procedures and governmental regulations. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions. REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS: Certification as a biller required. Coding Certification is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, with proper medical documentation/clearance, if applicable. WORK ENVIORNMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    $26k-35k yearly est. 11d ago
  • Reimbursement/Billing Specialist

    Afinida

    Billing representative job in Metairie, LA

    The Reimbursement/Billing Specialist is responsible for a portfolio of accounts receivable and oversees the billing cycle from charge review, claims submission and follow-up. The employee is engaged in a proactive and independent collection of outstanding balances for specially handled IV Services, LLC., pharmacy accounts. The Reimbursement/Billing Specialist will serve as the technical expert for complex workflows. The specialist is responsible for handling charge review edits, claim edits and preparation, insurance follow-up, denial resolution, and necessary follow-up to ensure accurate payment. Supervisory Responsibilities: None Duties/Responsibilities: Maintain a portfolio of accounts receivable for the pharmacy; Follow accounts through the Pharmacy revenue cycle, including but not limited to: verifying patient coverage information, updating registration, completing charge review, claim edits and claim submissions, and following up with third party payers and patients to facilitate prompt resolution of outstanding account balances; Communicate with Revenue Cycle teams, payors and others to resolve account problems; participate in meetings as needed to address payor concerns; Evaluate the payment status of outstanding third-party claims and resolve impediments to payment by providing information such as medical records, itemization of charges, information regarding other insurance benefits, and explanation of charges; Actively participates in both external third-party audits and in internal audits and quality improvement initiatives, maintains documentation of current workflows, assists with special projects, and works closely with third party billing teams, Dalrada Corporate Accounting teams, and with Pharmacy Department Leadership and Prior Authorization teams; Perform complex patient account follow-up activities and actively participates in quality improvement initiatives to improve accounts receivable processes; Accurate and timely processing of appeals to various pertinent payers or programs; Review and validate adjustments to accounts in the insurance portfolio based on insurance reimbursement, coverage, contracts and services provided; Review charges to ensure filing to correct guarantor (e.g. work comp vs. personal/family); Conduct collection calls to patients with outstanding balances and negotiate full payment from patients and/or assist patients in setting up a payment plan; Provide education to patients on UW Health's financial assistance policy and application process and direct patients to the appropriate resources as necessary (e.g. Financial Counseling, Patient Relations); Receive, document, and respond to all patient correspondence in a prompt and courteous manner; accurately document all actions taken to reconcile outstanding balances; Assist patients in coordinating appeal processes with their insurance company; Review self-pay undistributed and credit balance accounts and provide refunds to patients as necessary; Accurately post EFT, cash and checks made payable to IV Services, LLC., to the billing system; Ensure that all transactions are completed within the appropriate guidelines, policies and regulations, typically the same day received; Process electronic remittance files, payor work queues, and generate payment reports to balance; Communicate with IV Services, LLC., staff, insurance companies, financial institution and third-party payors to resolve issues related to proper posting of payments; Complete work on special projects, queries and reports as assigned; Other duties may be assigned as needed by management. Required Skills/Abilities: In-depth understanding of Pharmacy billing policies and procedures including NCPDP D.0 standards; Proficiency in spreadsheet and database software; Advanced analytic ability; Ability to make good judgments in demanding situations; Effective communication skills; Ability to logically and accurately organize details; Ability to manage multiple tasks with ease and efficiency; Ability to work independently and be result oriented; Positive, can-do attitude coupled with a sense of urgency; Effective interpersonal skills, including the ability to promote teamwork; Ability to ensure a high level of customer satisfaction including employees, patients, visitors, faculty, physicians and external stakeholders; Ability to use various computer applications including EPIC, Microsoft Office, etc; Basic math skills and knowledge of general accounting principles; Knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms (UB, UCF, 1500); Maintain confidentiality of sensitive information; Knowledge of local, state and federal healthcare regulations. Education and Experience: An Associate degree in Business, Finance, Health Information Management, or related field preferred; 3-5 years of experience in a healthcare revenue cycle or clinic operations role; 3-5 years of experience in an infusion pharmacy setting; Experience with billing within the Caretend pharmacy platform; Experience billing acute infusion and specialty pharmacy claims. Physical Demands and Work Environment: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard; Specific vision abilities required by this job include close vision requirements due to computer work; Light to moderate lifting may be required; Regular, predictable attendance is required; including quarter-driven hours as business demands dictate; Moderate noise (i.e., business office with computers, phone, and printers, light traffic); Ability to work in a confined area; Ability to sit at a computer terminal for an extended period; Hourly Rate: $28.00 an hour Disclaimer: This is only a summary of the typical functions of the position or role, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Additionally, responsibilities, tasks, and duties of the employee in this role might differ from those outlined in the and other duties may be assigned on a permanent or temporary basis based on business needs. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $28 hourly Auto-Apply 27d ago
  • Billing/Collections Specialist - Full-Time - APN- Physical Therapy - RO22

    Avala 3.3company rating

    Billing representative job in Covington, LA

    Summary Under the direct supervision of the Director of Outpatient Therapy, the Billing/Collections Specialist is responsible for a broad range of billing processes related to managing the unbilled revenue. Processes claims electronically in addition to hard copy as required by insurance carrier. Works to resolve all billing edits and communicates issues to appropriate department personnel in a timely manner. Reviews late charges and submits adjustments as required. Communicates and works closely with the Business Manager of APN for all patient accounting and financial concerns regarding therapy billing in all therapy offices. Essential Duties and Responsibilities Billing Verifies patient billing information is correct prior to every claim submission. Works to resolve all identified insurance requirement edits through the electronic billing system; ensures submitted claims meet payer's guidelines. Balances daily receipts list to cash, checks, and credit card payments received at the end of each day. Communicates issues to Director of Outpatient Therapy and Business Manager regarding problems with patient access and facility departments. Monitors daily transmissions of all electronic claims to the clearing house and submits claims monthly. Works on electronic insurance rejects in order to retransmit with correct insurance information. Works on rebill request from collection team. Verifies that all electronic acknowledgements were received by the insurance carriers. Submits required paper billing to insurance carriers with required documentation, including secondary claims. Attaches I-bills to paper billing when required. Reviews late charges based on specific insurance payer requirements. Submits adjustments as required. Enters notes in the patient accounting system on action taken. Adheres to state and federal billing guidelines and applies regulations in day-to-day billing practice. Adheres to HIPAA and PHI guidelines. Assists with all aspects of the Therapy Office including, registration, billing, collections, and cash posting. Assists with AR reviews on a weekly basis to identify problems/issues specific to payers and offer direction and resolution avenues to resolve reasons for non-payment or payment delays. Works with Patient Access Reps for all Therapy Offices ensuring that all patients with third party insurance coverage are verified, notified of any insurance limits, required deductibles, co-insurance amounts and their overall patient responsibility and monitors this is being done correctly. Interacts with HIM department as needed to ensure coding is completed timely. Notifies Director of Outpatient Therapy and/or Business Manager of any patient complaints in a timely manner. Assists with other duties as assigned by the Director of Outpatient Therapy or Business Manager. Insurance Denials Assist with working insurance denials and refiles denied claims as necessary. Answering phones Courteous to visitors, patients, and physicians' offices Responsible for discussing patient accounts/bills over the telephone if a patient calls regarding their statements. Core Competencies Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions. Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information. Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation. Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability. Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs. Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others. Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals. Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams. Professional Requirements Meets dress code standards and adheres to policies. Completes annual education requirements. Maintains regulatory requirements. Maintains patient confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized punch time system correctly. Completes in-services and returns in a timely fashion. Attends annual review and department in-services, as scheduled. Attends staff meetings or reads and returns all monthly staff meeting minutes. Represents the organization in a positive and professional manner. Actively participates in performance improvement and continuous quality improvement (CQI) activities. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department. Assists other staff members in performing any duty that enhances the delivery of patient care. Regulatory Requirements High school diploma. Medical Billing and Coding Degree Two (2) or more years' experience with Medical Coding and Billing required. Preferred Two (2) or more years' experience with Inpatient and Outpatient Therapy Billing Skills Ability to communicate effectively in English, both verbally and in writing. Basic computer knowledge. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 20 pounds. View all jobs at this company
    $28k-33k yearly est. 60d+ ago
  • Billing Specialist

    Adams and Reese 4.9company rating

    Billing representative job in New Orleans, LA

    Job Description The Billing Specialist is responsible for managing and processing client bills with the attorneys and their staff utilizing the Firm's billing platforms and facilitating electronic billing submissions. Responsibilities: Coordinate with attorneys, staff and clients to generate, distribute, edit, and finalize legal bills through various billing formats, including a paperless prebill software system. Facilitate resolution of e-billing issues. Prepare reports and materials necessary to track billings. Maintain master client files in the Elite Legal Billing system. Perform additional billing duties as assigned by the Billing Manager or Regional Office Manager. Minimum Acceptable Qualifications: Proficient in Microsoft Office 2010 applications, including Excel; experience with Elite Legal Billing system and strong technology skills a plus. Ability to perform basic math calculations. Ability to multi-task with attention to detail. Excellent written and verbal communication skills. Ability to handle a high volume of billings per month. Ability to work overtime, as needed. Accounting degree preferred. Law firm or professional services experience preferred Working Conditions: This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Employees in this position must be mobile, have the ability to bend, and have ability to lift and carry files weighing approximately 10-15 lbs. Powered by JazzHR nFIfQBak4u
    $28k-33k yearly est. 3d ago
  • Patient Representative

    Comprehensive Physical Therapy

    Billing representative job in Mandeville, LA

    Job DescriptionDescription: Patient Representative At Comprehensive Physical Therapy we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organizational skills, and the ability to work well on a team. As a Patient Representative, you will play a crucial role in ensuring positive patient experiences and efficient administrative support within our facility. - Responsibilities: Greet and assist patients in a friendly and professional manner Schedule appointments and manage patient registration processes Answer phone calls, respond to inquiries, and provide information to patients Maintain patient records accurately and ensure confidentiality Collaborate with medical staff to coordinate patient care services Assist with administrative tasks such as filing, data entry, and office organization Handle weekly reports Manage call log Handling the sales process to help patients get fully signed up for care Walking around the gym actively communicating with patients Ensuring all patients have a positive experience at every visit Getting consent and taking photos for social media platforms Candidates need to have a pleasant demeanor, a positive forward-thinking outlook, the willingness and ability to work with others as a team member, great organization and multi-tasking skills and a desire to have a long-term position with our company while growing with us. Most importantly you will need to have the willingness and ability to work hard. Requirements: Skills: We are looking for candidates with the following skills: Proficiency in medical terminology preferred Experience in a medical or dental office setting Strong office administration skills Ability to provide excellent medical administrative support Excellent communication and interpersonal abilities Attention to detail and accuracy in work tasks Proficient in multitasking and prioritizing responsibilities
    $22k-27k yearly est. 13d ago
  • Billing Specialist - Anesthesia Preferred

    Omega Hospital 3.8company rating

    Billing representative job in Metairie, LA

    The Billing Specialist is responsible for collecting, posting, and managing patient account payments. Responsible for submitting patient claims to insurance companies and following up on the claims with insurance companies. Essential Duties and Responsibilities Prepare and submit claims to insurance providers. Review and verify patient information and service codes for accuracy. Address and resolve any billing discrepancies or inquiries from patients and insurance companies. Maintain up-to-date knowledge of insurance policies and regulations. Collaborate with clinical staff to ensure proper documentation for billing purposes. Required Skills and Abilities Ability to operate a computer, computer software, and basic office equipment Knowledge of medical billing/collection practice Understanding a variety of different Explanation of Benefits Ability to work and thrive in pressure situations Basic math, bookkeeping and accounting skills Ability to work independently and to produce prompt, accurate reports. Exceptional time management Aptitude to be cross trained and learn other business office positions Ability to learn required software applications Education and Experience Previous medical billing experience in hospital or other health care setting Experience working with medical payers
    $25k-36k yearly est. 7d ago
  • Patient Care Representative

    The Urgent Care 4.7company rating

    Billing representative job in Gretna, LA

    Job DescriptionSalary: $10-$15 DOE Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: Greet patients in a friendly and professional manner Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling Schedule patient check-in times for all locations Verify patient insurance data and collect payments when necessary Maintain patient records and ensure accurate data entry Communicate effectively with patients, providers, and other healthcare professionals Provide support to clinical staff as needed Triage patients Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information Maintain a clean and organized work environment, including patient waiting areas and exam rooms Adhere to all HIPAA and patient privacy regulations Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices Patient Care Representative Requirements: High School Diploma or Equivalent Pass periodic testing triaging patients (ex. taking blood pressure) Possess a strong desire to help others Compassionate and sensitive to patients' needs and concerns BLS certified within 90 days of employment Bilingual in Spanish and English a PLUS* Open and flexible availability (with a minimum of 20-30 hours per week) Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace) We will train you on everything you need to know but we will prioritize candidates who have: Medical Assistant Certificate or Associates degree in related field Minimum 2 years customer service experience Previous experience in medical environment, EMR systems, working with patients Ability to work in a fast-paced, high-patient volume environment Benefits: Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay Job Types: Full-time, Part-time
    $10-15 hourly 15d ago
  • Collection Specialist

    Receivable Recovery Services

    Billing representative job in Metairie, LA

    The Collection Specialist is responsible for ensuring the collection of outstanding debt while working in a first or third party collection environment. The Collection Specialist will utilize outbound/inbound dialer attempts to contact consumers in order to obtain payment on outstanding accounts while following federal and state laws as well as company policies and procedures. Major Daily Responsibilities: Collection Representative has the ability to utilize the call center's technology to make 100+ telephone calls per day. Collection of medical debt with the ability to identify money sources and motivate consumers to pay in a professional manner. Negotiates payment arrangement or settlements according to our client's requirements. Resolves customer issues and complaints concerning billing and/or collections.
    $26k-35k yearly est. 60d+ ago
  • Medical Billing Specialist

    Jchcc Dba Inclusivcare

    Billing representative job in Avondale, LA

    Provides patient account and reimbursement services for all units of the agency that require third party and other billing-related functions (except for grants and contracts).
    $26k-35k yearly est. Auto-Apply 15d ago
  • Billing Specialist

    Adams and Reese 4.9company rating

    Billing representative job in New Orleans, LA

    The Billing Specialist is responsible for managing and processing client bills with the attorneys and their staff utilizing the Firm's billing platforms and facilitating electronic billing submissions. Responsibilities: Coordinate with attorneys, staff and clients to generate, distribute, edit, and finalize legal bills through various billing formats, including a paperless prebill software system. Facilitate resolution of e-billing issues. Prepare reports and materials necessary to track billings. Maintain master client files in the Elite Legal Billing system. Perform additional billing duties as assigned by the Billing Manager or Regional Office Manager. Minimum Acceptable Qualifications: Proficient in Microsoft Office 2010 applications, including Excel; experience with Elite Legal Billing system and strong technology skills a plus. Ability to perform basic math calculations. Ability to multi-task with attention to detail. Excellent written and verbal communication skills. Ability to handle a high volume of billings per month. Ability to work overtime, as needed. Accounting degree preferred. Law firm or professional services experience preferred Working Conditions: This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Employees in this position must be mobile, have the ability to bend, and have ability to lift and carry files weighing approximately 10-15 lbs.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Billing Specialist

    Omega Hospital LLC 3.8company rating

    Billing representative job in Metairie, LA

    Position Title: Billing SpecialistDepartment: Operations > Business OfficeReports to: Lead Billing SpecialistEEO Code: Administrative Support WorkersSOC Code: 43-3021 Billing and Posting ClerksFLSA Status: Non-ExemptLast Revision Date: September 21, 2020 The Billing Specialist is responsible for collecting, posting, and managing patient account payments. Responsible for submitting patient claims to insurance companies and following up on the claims with insurance companies.Essential Duties and Responsibilities Prepare and submit claims to insurance providers. Review and verify patient information and service codes for accuracy. Address and resolve any billing discrepancies or inquiries from patients and insurance companies. Maintain up-to-date knowledge of insurance policies and regulations. Collaborate with clinical staff to ensure proper documentation for billing purposes. Required Skills and Abilities Ability to operate a computer, computer software, and basic office equipment Knowledge of medical billing/collection practice Understanding a variety of different Explanation of Benefits Ability to work and thrive in pressure situations Basic math, bookkeeping and accounting skills Ability to work independently and to produce prompt, accurate reports. Exceptional time management Aptitude to be cross trained and learn other business office positions Ability to learn required software applications Education and Experience Previous medical billing experience in hospital or other health care setting Experience working with medical payers Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Prolonged use hands/fingers Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus Prolonged periods sitting at a desk and working on a computer Noise level in the work environment is usually low to moderate Must be able to lift up to 15 pounds at times. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Reviewed with employee by Signature: ____________________________________________Name (print): __________________________________________Date: _____________________ The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $25k-36k yearly est. 20d ago
  • Patient Care Representative

    The Urgent Care 4.7company rating

    Billing representative job in Laplace, LA

    Job DescriptionSalary: $10-$15 DOE Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: Greet patients in a friendly and professional manner Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling Schedule patient check-in times for all locations Verify patient insurance data and collect payments when necessary Maintain patient records and ensure accurate data entry Communicate effectively with patients, providers, and other healthcare professionals Provide support to clinical staff as needed Triage patients Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information Maintain a clean and organized work environment, including patient waiting areas and exam rooms Adhere to all HIPAA and patient privacy regulations Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices Patient Care Representative Requirements: High School Diploma or Equivalent Pass periodic testing triaging patients (ex. taking blood pressure) Possess a strong desire to help others Compassionate and sensitive to patients' needs and concerns BLS certified within 90 days of employment Bilingual in Spanish and English a PLUS* Open and flexible availability (with a minimum of 20-30 hours per week) Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace) We will train you on everything you need to know but we will prioritize candidates who have: Medical Assistant Certificate or Associates degree in related field Minimum 2 years customer service experience Previous experience in medical environment, EMR systems, working with patients Ability to work in a fast-paced, high-patient volume environment Benefits: Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay Job Types: Full-time, Part-time
    $10-15 hourly 15d ago
  • Collections Specialist

    Adams and Reese 4.9company rating

    Billing representative job in New Orleans, LA

    The Collections Clerk position is responsible for calling delinquent accounts while maintaining the history within the ARCS System. The Collections Clerk is also responsible for providing both the attorney and client with any copies of posted bills. This position will also serve as backup support to the Accounts Receivable clerk for Cash Receipts and Reminder Statements. Required weekly meeting with the supervisor to recap collection efforts made during that period. Responsibilities: Responsible for calling delinquent accounts while maintaining the history within the ARCS system. The collection clerk is responsible for providing both the attorney and client with any copies of posted bills. Backup support to the Accounts Receivable clerk for cash receipts and reminder statements. Required weekly meetings with the supervisor to recap collection efforts made during that period. Reports to the Accounts Receivable/Collections Supervisor. Supervision Received and/or Given: Minimum Acceptable Qualifications: At least one (1) year experience with collections and receivables. Computer literate, with working knowledge of Windows, Microsoft Office Software and preferably Elite Information System. Must be detailed oriented and be able to handle a high volume of work. Ability to work independently, meet deadlines and be proficient in spreadsheets/data applications while having analytical, communication and organizational skills. Additional Desirable Qualifications: Working Conditions: This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Employees in this position must be mobile, have the ability to bend, and have ability to lift and carry files weighing approximately 10-15 lbs.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Omega Hospital 3.8company rating

    Billing representative job in Metairie, LA

    The Collections Specialist is responsible for managing accounts receivable and ensuring timely collection of payments from patients and insurance providers. This role involves communicating with patients regarding their accounts and negotiating payment plans as necessary. Key Responsibilities: Contact patients and insurance companies to collect outstanding payments. Review accounts for discrepancies and resolve issues promptly. Negotiate payment plans with patients when necessary. Maintain accurate records of all collection activities. Prepare reports on collections and accounts receivable status. Knowledge, Skills, and Abilities (KSAs): Understanding of collections processes and regulations. Strong negotiation and conflict-resolution skills. Proficiency in accounts receivable software and EHR systems. Ability to handle sensitive information with confidentiality. Excellent verbal and written communication skills.
    $28k-38k yearly est. 41d ago

Learn more about billing representative jobs

How much does a billing representative earn in New Orleans, LA?

The average billing representative in New Orleans, LA earns between $24,000 and $37,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.

Average billing representative salary in New Orleans, LA

$30,000
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