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Billing representative jobs in North Dakota - 471 jobs

  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Billing representative job in Dickinson, ND

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
    $32k-37k yearly est. 4d ago
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  • Data Entry

    Conservice LLC 4.1company rating

    Billing representative job in Mandan, ND

    Data Entry - Senior Department: Capturis The Data Entry Process & Performance Auditor will play a critical role in ensuring operational accuracy and consistency within the Senior Data Entry team. This position is responsible for auditing team workflows, such as first bill processing and exception handling, to identify process gaps, accuracy issues, and training needs. This role is focused on the quality and reliability of utility data capture processes. The auditor will work closely with the Team Lead and Assistant Team Lead to identify patterns, coach team members, and support ongoing process improvements that directly impact client satisfaction and operational performance.
    $33k-42k yearly est. 3d ago
  • CSR I

    Banknorth

    Billing representative job in Casselton, ND

    Job DescriptionDescription: Empowered to serve customers and exceed their expectations through service delivery excellence. This position is the primary customer contact responsible for the professional delivery of services and support by performing transactions, solving problems and providing product and other banking information. Follows established bank policies and procedures for this area. This position requires a high degree of integrity, trust and confidentiality. DUTIES AND RESPONSIBILITIES Primary Process a wide range of teller transactions for lobby, drive-up, and telephone customers in a timely, efficient, accurate and courteous manner Maintain balanced cash drawer and appropriate cash limits Provide customers with a variety of account related assistance Promote and explain products and services offered by BankNorth to all customer High ability to remain flexible and multi-task with shifting priorities on a daily basis Uphold confidentiality of customer conversations, information and proprietary bank information Open new consumer accounts, explaining deposit products and services available Open new consumer and non-consumer accounts, explaining deposit products and services available Opens and handles complex questions and transactions related to IRA accounts Review and maintain customer information changes for all account types Ensure internal and external audit findings are reviewed and resolved and necessary changes are implemented Secondary Knowledge of the various products, services and delivery systems Deliver consistent, superior customer service in accordance with BankNorth standards Take ownership of customers by responding to inquiries and requests or directing them to the appropriate resources Provide support and service to co-workers to maintain and enhance customer service Professionally represent BankNorth in community affairs and civic organizations Additional Follow established opening and closing procedures Participate in training and bank meetings as related to position Requirements: SKILL REQUIREMENTS Must exercise accuracy, alertness, good judgment, courtesy, tact, patience and professionalism. Must be able to speak effectively, actively listen and express thoughts in a clear, thorough manner. Must be able to effectively share and explain pertinent information with bank employees. Must be willing to collaborate and cooperate with others in the organization and possess effective working relationships with co-workers. Must be able to demonstrate work stability, be self-sufficient and self-motivating with satisfactory attendance/punctuality and an ability to be flexible in work schedule. Must possess a High School diploma or equivalent along with basic math proficiency. Cash handling experience preferred PHYSICAL DEMANDS While performing the duties of this job, the employee is required to communicate effectively with others, stand and use hands to finger and handle keyboard, telephone, paper, files, and other equipment and objects. The employee is frequently required to walk, sit and to reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. This position requires the ability to review detailed documents and read computer screens. WORK ENVIRONMENT The work environment requires appropriate interaction with others. The noise level in the work environment is usually quiet.
    $29k-37k yearly est. 19d ago
  • Bilingual Spanish Call Center Customer Service Representative

    Conduent 4.0company rating

    Billing representative job in North Dakota

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** Equipment Provided Paid Training Full-time with Full Benefits Pay is $17/hour, which may be below your state's minimum wage. Please consider this when applying. Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm, 5-6 weeks **Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday, and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. **Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best! **Working for you** Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. + $17.00 per hour pay rate (bi-weekly pay) + Paid Training with Equipment provided. + Full-time schedule (40 hrs. a week) + Career Growth Opportunities + PerkSpot- Employee discount program + Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. **About the Role** + Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. + Accurately document enrollment requests, status changes, complaints, and grievances + Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. + Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies. + Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. + Ability to problem solve through analysis and ongoing feedback. + Achieve results through knowledge, empathy, and commitment. + Ability to work with people of diverse backgrounds. + High School diploma or GED + Internet Speed Test **:** Must complete an internet speed test and meet the minimum requirements. + Background and drug screening required. _Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time_ _We are currently NOT hiring in the following geographies, including but not limited to:_ _States: AK, CA, HI, MA, IL, MT & NY_ _Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC_ Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00/hr \#Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
    $17 hourly 7d ago
  • Customer Service Representative I

    ASM Research, An Accenture Federal Services Company

    Billing representative job in Bismarck, ND

    Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift: 9:30 AM - 6:00 PM EST **Job Responsibilities** + Supports customer to submit and process transactions + Assists customer with identifying and resolving processing issues and website access inquires + Supports inbound calling, outbound calling, email, web chat and outreach to customers + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. All cases shall be logged in a web-based agent desktop application + Meet Quality Assurance Requirements and other key performance metrics **Minimum Qualifications** + High School Diploma or GED + 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.75 - $17.75 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $29k-37k yearly est. 3d ago
  • Customer Service Representative - Bismarck, ND

    Kedia Corporation

    Billing representative job in Bismarck, ND

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 13h ago
  • Customer Service Representative

    Kyle Herman-Farmers Insurance Agency

    Billing representative job in Bismarck, ND

    Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Mon-Fri Schedule Retirement Plan Evenings Off Responsibilities Solicits for new business via telephone, networking, and other lead sources. Process customer policy change requests. Handle all incoming claim calls from customers. Complete Evidence of Insurance requests. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Ask each customer for referrals and explain our referral program. Treat each customer contact as a cross and up-sell opportunity including financial products. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Maintain knowledge of new products. Prospecting and generating new businessthrough leads & referral sources. Generating insurance quotes. Provideexceptional customer service. Be outstanding at relationship building. Maintain client relationships with follow up phone calls. Claims follow up calls. Obtain prospects information such as name, address, vehicle information and enter into quote sheets. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Schedule appointments for sales staff to meet prospective customers. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Requirements A Property & Casualty license is preferred but will train good individual. Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Works well with other employees and is a team player with a positive attitude.
    $29k-37k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Morgan Hayden-State Farm Agent

    Billing representative job in Bismarck, ND

    Job DescriptionBenefits: Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Morgan Hayden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 7d ago
  • Relief CSR Route Driver

    Vestis Services

    Billing representative job in Grand Forks, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Schedule** : Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age + Must possess a valid driver's license + Must be able to obtain DOT medical certification. + Previous experience as a driver preferred + Demonstrates interpersonal and communication skills, both written and verbal + Must have the ability to work independently with limited supervision + No preventable fatal accident while operating a CMV in a lifetime + No suspension of driving privileges for moving violations in the past 3 years + *Pre-employment DOT physical and federal drug screen are required. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Location:** 5030 Gateway Drive Grand Forks, ND 58203 **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $24 hourly 6d ago
  • Patient Access Coordinator

    Rural Psychiatry Associates

    Billing representative job in Bismarck, ND

    Job Description Patient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. As a Patient Access Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Bismarck, ND office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today! Job Posted by ApplicantPro
    $33k-40k yearly est. 6d ago
  • Customer Service Rep/Dispatch

    Advanced Business Methods 4.0company rating

    Billing representative job in Jamestown, ND

    The Customer Service Representative performs a wide variety of tasks but generally serves as a liaison between our customers and Advanced Business Methods. This person must be well organized have excellent clerical skills for completing routine tasks. This position also requires good interpersonal skills for communicating with numerous people both internal and external to the company. Primary Responsibilities: Perform daily actions such as receive incoming phone calls from customers for service or supplies. Complete service and supply orders from customers and follow up that fulfillments were processed in a timely manner. Answer customer questions regarding service and supply requests. Report client concerns with department managers. Perform daily actions such as billing and shipping audits, review pending supply orders and check supply backorder status with the warehouse manager. Coordinate special supply orders as necessary with the purchasing department. Greet guests and maintain and orderly and cheerful environment for customers and employees. If assigned, lock and unlock front doors, maintain stock of office supplies, and help process the daily mail. Assist customers or other employees with requests. Process inventory transfers. Handle filing and document storage of all sales and contract agreements from the sales and service department. Other duties upon request. Experience Requirements: · One‐year Microsoft Windows or Mac computer experience · One‐year clerical or customer service-related experience · Demonstrated proficiency in Word, Excel and Outlook Job Specifications: · High school diploma required · Good written, verbal and listening skills Other Requirements: · Ability to work for long periods at a time, sitting at a desk using a computer monitor, keyboard, and telephone, up to eight hours a day as required. Possess clear vision and hearing with corrective means if required. Pay Range: $18-$21 per hour/depending on experience. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Employee-Owned Company (ESOP) Work schedule Monday to Friday 8 hour shift Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) 401(k) matching
    $18-21 hourly 3d ago
  • Customer Service Representative- Mornings Shifts

    Planet Fitness-PF Baseline Fitness

    Billing representative job in Grand Forks, ND

    Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $29k-37k yearly est. 13d ago
  • Customer Service Rep(01881) - 801 S 42nd St.

    Domino's Franchise

    Billing representative job in Grand Forks, ND

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer-focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENEFITS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Report job your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 6d ago
  • Customer Service Representative

    Peripheral Energy 4.3company rating

    Billing representative job in Grand Forks, ND

    Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995 Job Description Job Summary We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Qualifications Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-36k yearly est. 13h ago
  • Patient Accounts Representative

    West River Health Services

    Billing representative job in North Dakota

    Coordinates the processing of clinic and/or hospital patient accounts, ensuring that transactions are properly reflected on all accounts. This includes insurance claim submission as well as claim denial management. Excellence in Practice: Submit claims to insurance payer in a timely and accurate manner. Respond to inquiries from insurance companies and agencies to assist in claims processing. Work insurance claim denials and errors to ensure that insurance processes claims appropriately. Provide assistance to patients with billing related questions or concerns. Perform other duties as directed by supervisor that contribute to an efficient revenue cycle process. Education: High school or higher. Good computer skills needed.
    $34k-46k yearly est. Auto-Apply 60d+ ago
  • Billing Specialist

    Northland Health Centers 3.7company rating

    Billing representative job in Bismarck, ND

    Job Description The Billing Specialist is responsible for accurately processing patient billing and claims, performing high-volume data entry, and maintaining financial records in the Practice Management System. This role requires technical knowledge of billing materials, attention to detail, and the ability to prioritize tasks effectively. This role requires full-time, on-site presence. Remote work or telecommuting is not available for this position. Key Responsibilities: Prioritize and batch materials for accurate data entry. Perform high-volume data entry with attention to detail. Review, post, and submit daily claims in the Practice Management System. Process patient statements, payments, and adjustments. Assist with Sliding Fee Scale applications and verify eligibility. Support audit processes and maintain proper documentation. Collaborate with internal teams to resolve billing issues. Ensure compliance with HIPAA and maintain confidentiality of patient and financial information. Qualifications / Requirements: Experience with Microsoft Excel preferred Experience with high-volume data entry and billing processes. Knowledge of medical and/or dental billing, coding, or financial terminology preferred. Proficiency with Practice Management Systems or billing software. Strong organizational and time management skills. Detail-oriented with high accuracy in data processing. Ability to work independently and as part of a team in a fast-paced environment. Northland Health Centers Mission - Delivering patient centered, accessible, quality-driven, medical, dental, and behavioral healthcare, to all generations to strengthen the health status in the communities we serve, regardless of the ability to pay. Northland Health Centers has a Drug-Free Workplace Policy. An accepted offer will require a drug screen, pre-employment background screening, and Influenza vaccination as a condition of employment. Job Posted by ApplicantPro
    $34k-43k yearly est. 10d ago
  • Service Billing Clerk/Administrative Support

    Advanced Mechanical 4.5company rating

    Billing representative job in Bismarck, ND

    This position will be working directly with our Accounting and Business Team. This position has a high level of customer interaction & confidentiality. This person will work closely with every team member in our office, as well as providing support to our Managers. Qualifications include: A Self - Starter, Strong Communication Skills, Customer Service Etiquette, Accuracy to Detail and Numbers, Extremely Organized and Proficiency in Microsoft Office (Outlook, Excel, Word). Construction and Mechanical Services background are a plus, but are not required. We are a fast-paced environment so multi tasking is a must! Essential Functions: Assists personnel in several aspects of our business including our Service Dept, to Accounts Payable & Accounts Receivable Dept, and to be an Administrative Support to our Plbg and HVAC Mgrs. Responsible/Assist in all phone & email communications with customers, contractors, suppliers, etc…. Responsible/Assist for keeping accurate spreadsheets in excel. Must be excel proficient and be strong in data entry. Prepare necessary reports/enter data into such reports as a “Work In Progress”, in order to appraise each Project in terms of profitability, performance against budget, and other related matters. Prepares service billing work orders and purchase orders and posting payments to correct accounts. Proactively work with Project Managers to do job set ups and review their billings. Partner with Project Managers and the rest of the team when needed, in order to recommend alternate accounting procedures that could improve efficacy and efficiency, including new technology solutions. Follows up with customers on outstanding issues and resolve payment discrepancies. Follow up with Customers on requests and procedures. Assist in Dispatching of Service Calls when Dispatcher is off or on lunch break. Take the lead on job cost analysis. Inventory/Parts Control. Warranty submissions. Assists with mass communications to Customers. Assists with software release process. Gather, maintains and audits information in the database. Utilizes all support tools as directed. Conveys customer feedback to Mgmt staff as appropriate. May be called upon to assist in other support areas. Assist in reviewing system and training documentation. Other duties as assigned. Qualifications include: A Self - Starter, Strong Communication Skills, Customer Service Etiquette, Accuracy to Detail and Numbers, Extremely Organized and Proficiency in Microsoft Office (Outlook, Excel, Word, Powerpoint). Construction and Mechanical Services background are a plus, but are not required.
    $32k-41k yearly est. 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Heather Fried-State Farm Agent

    Billing representative job in Mandan, ND

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: With 25 years of experience in the insurance industryand 10 of those with State FarmIve built an agency grounded in expertise, heart, and a strong commitment to our community. Our close-knit team of three full-time professionals (plus myself) thrives in a collaborative environment where flexibility, growth, and fun go hand-in-hand. We offer perks like PTO, a health stipend, and coverage options for life and short-term disability, making sure our team is well taken care of. I hold a bachelors degree in Management, along with ChFC and CLU designations. Giving back is a core value for uswe support local animal shelters, participate in volunteer efforts, and stay actively involved in the Bismarck/Mandan community through events like Buggies & Blues and Touch a Truck. I also serve on multiple boards and committees that help shape and support our region. In the office, our motto is simple: work hard, play hard. If you're looking for a meaningful career in a supportive and energized environment, wed love to meet you. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Heather Fried - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-46k yearly est. 10d ago
  • Senior Specialty Account Specialist - Respiratory - Bismarck/Fargo, ND

    Gsk

    Billing representative job in Fargo, ND

    Why join us? GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the of decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the worlds health. The GSK respiratory business is one of the largest in the world, with over 50 years of investment and innovation in respiratory research for both Asthma and COPD, expanding the portfolio to meet the needs of patients. The Specialty Sales team is responsible for selling one of the respiratory portfolio cornerstones of growth now and in the future. What we're looking for: This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: Key Responsibilities: Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise. Provide product educational programs/in-services to customers. Work within Compliance guidelines and GSK values always. Develop strategies and tactics to generate sales. Develop and implement strategies specific to each customer within an account (i.e., Allergists, Pulmonologists, nurses, PAs, business/office managers). Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. Effectively manage allocated resources (i.e., financial). Provide outstanding customer service by responding to our customers' requests, inquiries and needs. Why you? Basic Qualifications: Bachelor's degree Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% Valid driver's license. Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. The selected candidate will be hired at the appropriate level based on experience Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience. Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience. Preferred Qualifications: If you have the following characteristics, it would be a plus: Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. Expertise in working with Payer Reimbursement Managers. Biologic/Rare Disease/Respiratory Sales experience. Experience selling in IDN Systems. Ready to get Ahead of Disease TOGETHER? Apply now! We want GSK to be a diverse, inclusive organization that attracts and retains outstanding talent, because this brings greater opportunity to create better health outcomes for the patients around the world who rely on our medicines and vaccines. #LI-GSK #LI-Remote Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
    $66k-97k yearly est. Auto-Apply 7d ago
  • Senior Specialty Account Specialist - Respiratory - Bismarck/Fargo, ND

    GSK

    Billing representative job in Fargo, ND

    Why join us? GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the of decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the worlds health. The GSK respiratory business is one of the largest in the world, with over 50 years of investment and innovation in respiratory research for both Asthma and COPD, expanding the portfolio to meet the needs of patients. The Specialty Sales team is responsible for selling one of the respiratory portfolio cornerstones of growth now and in the future. What we're looking for: This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: Key Responsibilities: Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise. Provide product educational programs/in-services to customers. Work within Compliance guidelines and GSK values always. Develop strategies and tactics to generate sales. Develop and implement strategies specific to each customer within an account (i.e., Allergists, Pulmonologists, nurses, PAs, business/office managers). Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. Effectively manage allocated resources (i.e., financial). Provide outstanding customer service by responding to our customers' requests, inquiries and needs. Why you? Basic Qualifications: Bachelor's degree Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% Valid driver's license. Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. The selected candidate will be hired at the appropriate level based on experience Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience. Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience. Preferred Qualifications: If you have the following characteristics, it would be a plus: Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. Expertise in working with Payer Reimbursement Managers. Biologic/Rare Disease/Respiratory Sales experience. Experience selling in IDN Systems. Ready to get Ahead of Disease TOGETHER? Apply now! We want GSK to be a diverse, inclusive organization that attracts and retains outstanding talent, because this brings greater opportunity to create better health outcomes for the patients around the world who rely on our medicines and vaccines. #LI-GSK #LI-Remote Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
    $66k-97k yearly est. Auto-Apply 6d ago

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