Customer Service Representative (On-Site) - AR
Billing Representative Job 10 miles from North Little Rock
This is an On-Site role in our Maumelle, AR location.
About Us:
Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team!
Job Summary:
We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence.
Key Responsibilities:
Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service.
Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction.
Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers.
Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer.
Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team.
Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience.
Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand.
Qualifications:
2+ years of customer service experience
Experience with Zendesk and Shopify is REQUIRED.
High school diploma or equivalent
Fluency in English
Strong communication skills, both verbal and written.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficient in using customer service software and Microsoft Office Suite.
Passion for sports and a good understanding of our product offerings is a plus.
Must be able to pass a background check.
Flexibility to work various shifts, including weekends and holidays.
Show up for work!
Come on time and be committed to be your best.
What We Offer:
Competitive salary and benefits package.
Opportunity to work in a vibrant, sports-focused environment.
Climate Controlled office setting.
Career growth and development opportunities.
Employee discounts on our products.
A supportive team culture that values collaboration and innovation.
Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
Customer Service Representative
Billing Representative Job 49 miles from North Little Rock
The Customer Service Representative will manage client accounts, oversee contract terms, and serve as a primary contact for customers. This role involves collaborating across departments to meet client needs and handling contract-related matters with precision and professionalism.
Key Responsibilities:
Manage large client accounts, providing high-level customer service and support.
Act as a department liaison to facilitate client orders, logistics, and contract details.
Administer contract preparation, negotiation, and compliance for standard and custom agreements.
Respond to client inquiries and manage concerns, including monthly on-call duties.
Ensure client satisfaction through proactive problem-solving and consistent follow-up.
Occasionally travel (4-5 times per year) for client meetings and to foster relationship-building.
Qualifications:
Experience: 2-3 years in customer service and 1-2 years in account management (not call center-based).
Industry Background: Experience in aerospace is preferred, but transferable skills from other industries are welcome.
Education: High school diploma or GED is required; a bachelor's degree is a plus.
Technical Skills: Proficiency in Microsoft Excel, Outlook, and ERP systems (Siteline experience preferred).
Perks:
Opportunity to work in a dynamic aerospace environment.
Competitive compensation package, including bonus eligibility.
Four-day workweek, with Fridays off.
Professional growth in a collaborative team setting.
Paid travel to meet clients and attend events.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Patient Experience Associate (Front Desk) - Bryant
Billing Representative Job 17 miles from North Little Rock
We believe all seniors regardless of means deserve concierge primary care & wellness, without the concierge fees. They've earned it.
Sage Health builds enriching neighborhood health centers that are easy to access, provide or arrange for all of our patients' healthcare needs, and partner with Medicare Advantage plans that fully cover primary care. Unlike other physician practices, a Sage Health physician has a patient panel of 400 or less, and we collaborate with the best outcomes-oriented specialists and hospitals in each market. Because we are not a fee-for-service provider and manage patients within a global capitation budget provided by Medicare Advantage plans, our only concern and motivation is to keep our seniors healthy.
Sage Health is a destination for the best risk provider talent in the country who are building the new standard-bearing senior model for the United States.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact team@sage.health.
About the role
POSITION SUMMARY
The Front Desk Associate is responsible for being the first point of contact as patients come into the medical center. They greet patients, collect their information, answer any questions, schedule appointments, answer telephones, and verify insurance information.
The Front Desk Associate displays an elevated level of professionalism and engages resources and fellow team members within the center to deliver high level results.
What you'll do
PRIMARY RESPONSIBILITIES:
Greeting patients and guests
Conduct check-in process and check-out process via Electronic Health Record
Aid patients with completion of required paperwork.
Secures patient information and maintains patient confidential health information.
Schedule and triage appointment requests for urgency according to approved protocols consistent within Sage Health's Appointment and Scheduling Guidelines.
Make reminder calls to patients for upcoming appointments.
Collect co-payments, per patient's health plan requirements.
Complete insurance verification prior to patients' appointment.
Answer all phone calls and routing to appropriate personnel.
Update electronic health record with current information.
Consult medical assistant or licensed clinician for clinical decision making whenever necessary
Use applicable functionality in the Electronic Health Record to take messages and communicate with clinicians.
Monitor daily reminder call logs to reschedule appointments as needed.
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits.
Participates in center and market interdisciplinary teams related to patient care plans, and outcomes.
Aid coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork.
Addresses patient problems/concerns as may arise
Perform other duties as assigned
Qualifications
REQUIRED QUALIFICATIONS:
Office Administrative/Receptionist/Clerical/Customer Service experience in a fast-paced, heavy phones environment.
Professional demeanor and communication always.
Must be organized and attentive to detail.
Ability to manage competing priorities.
Resourcefulness in problem solving
Able to take and follow through with assigned tasks and accountability.
Ability to work in a fast-paced environment
Experience with Microsoft Office Word, Outlook, and Excel.
PREFERRED QUALIFICATIONS:
High School Diploma or equivalent
Experience working with an electronic health record
Experience in processing referral authorizations
Medical office or hospital patient access registration experience highly desirable
Experienced working in medically underserved/culturally diverse communities
Knowledge of medical terminology
Knowledge of ICD-20 and CPT coding
Bilingual Spanish and English
Physical Requirements
Primary Duty
Percent of Time Performing Duty
Visual Acuity
YES
75-100%
Hearing
YES
75-100%
Standing
NO
0-24%
Walking
NO
0-24%
Lifting/Pulling/Pushing
NO
0-24%
Sitting
YES
75-100%
Reports To: Center Manager
PI1caf04f365ad-26***********9
Account Representative Entry Level
Billing Representative Job 6 miles from North Little Rock
About the role: As an Account Representative for TQL, you will be responsible for supporting and working with an established Sales Team to drive revenue. You will start your career in an accelerated training program to learn the industry and TQL's culture. Once training is complete, you will become the dedicated Account Representative focused on identifying and growing new and existing business by presenting TQL customers with our newest transportation services 24/7/365.
What's in it for you:
* $40,000 minimum salary with uncapped commission
* Average Year 2-3 earnings: $67,600 - $78,322
* Want to know what the top 20% earn? Ask your recruiter
* Health, dental and vision coverage with plan options
* 401(k) with company match
* Outstanding career growth potential with a structured leadership track
* Fortune 100 Best Companies to Work For (2023) and Certified Great Place to Work
What you'll be doing:
* Communicate with the sales team and customers to build and maintain ongoing relationships
* Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
* Work with the sales team to provide and negotiate competitive pricing and rates
* Input, update, and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
* Become a subject matter expert for TQL's new transportation service
What you need:
* College degree preferred
* The determination to work harder than anyone you know
* Excellent communication skills
* Strong problem-solving skills, while being forthright about conflict
* Ability to work with the latest technologies
* An obsession for great customer service
* Military Veterans encouraged to apply
Where you'll be: 1701 Center View Dr., Suite 301, Little Rock, AR 72211
Senior Clinical Billing Specialist
Billing Representative Job 6 miles from North Little Rock
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
12/08/2024
Type of Position:Clerical
Job Type:Regular
Work Shift:Day Shift (United States of America)
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:FIN | CORE CCBO Commercial
Department's Website:
Summary of Job Duties:The Senior Clinical Billing Specialist is an area expert, works under general direction, and is responsible for research, analysis and resolution of physician and hospital accounts. This position works directly with patients, providers, insurers, departments, and other staff in researching complex accounts, analyzing various information, and reviewing procedures and regulations to resolve issues. The Senior Clinical Billing Specialist will review reports and monitor the status of accounts, recommend changes in operating procedures and policies, and organize best methods to complete billing activities. The position is knowledgeable of HIPAA regulations including patient confidentiality and always remains compliant. The position follows all UAMS policies and must demonstrate excellent verbal and written communication skills. Must be detail oriented and possess basic mathematical skills.
Qualifications:
Minimum Qualifications:
High School diploma/GED plus five (5) years of experience in a healthcare revenue cycle related or bookkeeping function.
OR
Associate's degree in a related field plus three (3) years of experience in a healthcare revenue cycle related function.
OR
Bachelor's degree in a related field plus one (1) year of experience in a healthcare revenue cycle related function or equivalent combination of education and experience.
Preferred Qualifications:
Knowledge of EPIC billing system.
Additional Information:
Additional Information:
Investigate account balances and cause for non-payment, initiating claim adjustments, and re-submitting a clean claim to the payer or billing to patient
Complete appeals within established time frame to avoid write offs
Identify root cause of denials and create optimal solutions to prevent future denials; compose appeal letters for accounts denied and obtained necessary documentation.
Complete cash reconciliation
Assist patients with billing, service and insurance questions; discuss accounts by phone and/or other electronic means to address concerns, verify insurance is properly billed and financial assistance posted
Update systems with insurance or patient demographic corrections; verify new insurance information with payers; submit/resubmit claims
Accept payments and post to the account systems
Assist collection agencies to ensure uninterrupted self-pay collections
Set up payment plans, post payments, and complete end of day processing
Read, analyze and interpret contract documents
Prepare records, reports, summaries, analyses, evaluations, and recommendations; develop statistical data
Provide assistant to other department regarding insurance policies, collection processes, and billing
Document encounters and action in appropriate systems
Demonstrate integrity, innovate thinking, and make an active contribution to the success of the organization
Comply with policy and procedures, confidentiality, and HIPAA policies and requirements
Perform other duties as assigned
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
List of three Professional References (name, email, business title), Resume
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, N/A, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:Pulling, Pushing, Reaching, Standing, Walking
Occasional Physical Activity:Crouching, Lifting
Benefits Eligible:Yes
Patient Service Representative
Billing Representative Job In North Little Rock, AR
4143 John F Kennedy Blvd, North Little Rock, AR 72116, USA â—Ź North Little Rock, AR, USA Req #12267 Friday, November 8, 2024 ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
**Job Summary:**
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
**Duties/Responsibilities:**
* Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
* Update member information in the electronic medical records system
* Schedule appointments and coordinate referrals for a multi-disciplinary care team
* Assist members with filling out paperwork through electronic kiosks, as needed
* Request medical records and upload documentation to electronic medical records system
* Field questions from prospective and established members, as well as their adult children
* Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
* Assist with center events, as needed
**Required Skills/Abilities:**
* Excellent customer service skills, with a positive and welcoming demeanor
* Passion for providing a quality experience for our senior members
* Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
* Working knowledge of medical terminology, insurance, and/or electronic medical record systems
* High level of organization and attention to detail
* Strong written and verbal communication skills
* Proficient PC skills, including Microsoft Office Suite
* Ability to maintain professionalism and flexibility in a changing work environment
* Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
**Education and Experience:**
* Associates degree preferred, or equivalent experience
* Minimum of one year of work experience in a clinical setting, or similar
* Experience working with EMR systems a plus
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
**Other details**
* Job Family Center Care Team
* Pay Type Hourly
Customer Service Representative
Billing Representative Job In North Little Rock, AR
Description A Bilingual Customer Service Representative is needed for a local Robert Half Client. In this role you will be responsible for assisting customers over the phone and in person. You will be responsible for creating orders in the software system, giving status updates on orders, assisting with in store purchases and orders. Requirements Customer Account, Customer Invoices, Customer Quotes, Customer Shipments, Customer Transaction, Resolve Customer Complaints, Customer Service, Spanish Language, Spanish Translation, Order Entry, Answering Multi-Line Phone System, Multi Task
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Automotive Dealership Billing Clerk
Billing Representative Job 6 miles from North Little Rock
Automotive Dealership Billing Clerk Full Time hourly Landers Toyota Little Rock, AR By taking a few moments to submit your information, you can quickly apply for your chosen open position and immediately start the application process with our HR team, helping you fast-track your way into becoming a part of the Luther family. Job Description
**Automotive Car Billing**
Landers Auto Group continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. EveryLanders team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
**What We Offer**
* Medical, Dental & Vision
* 401k with Match
* Paid PTO
* Growth Opportunities
* Paid Training
* Long Term Job Security
* Health and Wellness
* Accident & Critical Illness
* HSA/Flexible Spending
* Employee Discounts
**Responsibilities**
* Receive and process paperwork from the F&I Department.
* Post vehicle sales and purchases.
* Prepare checks for payoffs and sales tax.
* Costing and finalizing deals to accounting.
* Maintain reports of vehicle receivables, customer we owe, sales tax, and payoffs.
* Perform various other accounting responsibilities and business requirements as assigned.
**Qualifications**
* Automobile Dealership experience beneficial
* Reynolds and Reynolds software experience preferred
* Ability to provide quality customer service
* Computer literacy
* Ability to perform job responsibilities and meet deadlines easily
* Detailed follow up
* Professional appearance
* Ability to work independently
* Being proactive in your job responsibilities, career, business growth and daily development
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Benefits For Luther Employees
Health Care, Dental & More Our health care packages include much more than dental and vision. We want to provide you with the confidence you need to excel as a member of our team with well-rounded and competitive health care benefits for you and your family.
Financial Planning Resources Setting yourself up for success means being financially secure and confidently planning out the steps for your future. At Luther, we want to provide you and your family with confidence through our family-owned and operated business with long-term job security.
Career Development At Luther, we want you to reach your own personal career goals, and we're dedicated to helping you grow and achieve those goals. Our career development benefits help you learn new skills, gain ongoing certifications, and move upwards in our organization.
** It is a great company to work for, and they have great benefits. The management is excellent with working with new hires to get accustomed to their procedures.**
** Customer Care Representative**
** Hopkins Honda**
** Apply for the Automotive Dealership Billing Clerk position instantly!**
Medical Billing Specialist - Experienced Only
Billing Representative Job In North Little Rock, AR
Full-and Part-Time Employee Benefits
Medical, Dental, and Vision Insurance Cancer plan.
401(k) retirement plan with matching Accident plan.
Paid time off (PTO) program Critical life events plan.
Tuition and certification reimbursement Employee Assistance Program (EAP).
Group Term Life Insurance and AD&D Free parking at all locations.
Short term and Long term disability Mileage reimbursement for company travel.
Un-reimbursed medical and dependent care.
POSITION SUMMARY
The Medical Billing Specialist is responsible for all payors (Medicare, Patient Pay, Medicare Secondary Payor, and Commercial Insurance) as assigned. This position will be familiar with all of the provider numbers.
QUALIFICATIONS
Education: High school diploma or GED.
Experience: Minimum of one-year medical billing experience preferred; proficiency with a variety of computer software programs.
Additional Requirements: May be required to work flexible hours and occasional overtime.
PRIMARY RESPONSIBILITIES
Verify eligibility within a timely manner.
Moves claims to Medicare Secondary Payor claims weekly and alerts the Billing Company so they can submit the claim.
Follows the process for patient pay; which consists of contacting social workers to work with patient/families and processing the Financial Assistance Applications. Will process and send monthly statements, check to see if any patient pay accounts can be billed to probate, follow up on any outstanding patient pay accounts per Arkansas Hospice Policy, etc.
Works with the Billing Company to ensure follow up and issues are resolved quickly.
Backs up the Medical Billing Specialist-NH, may be assigned a provider number to process and maintain up to date processes and access
Follow any changes to a patient's account on a daily basis by reviewing and completing workflow. Also, reviews Coordination Notes and completes Administrative Tasks in the Electronic Medical Record (EMR).
Follows up bi-weekly on all assigned patient accounts over 30 days old and will document in the EMR and coordinate with the billing company on the information as to why the claims have not processed for payment. Follow up on accounts in accordance with Finance Department guidelines.
Runs an admission report daily for Medicaid patients to ascertain PCP referrals if applicable.
Posts cash into EMR for all payments and adjustments received on patient accounts and move the remaining balance to self-pay or secondary insurance.
Prepares invoices for nursing home room & board charges on a weekly basis and bills all Nursing Home claims to MCD every Friday.
Coordinates with the nursing home staff to obtain the required paperwork (703/704) needed to get the claims billed.
Semi-annually works with the facilities to get updated rate letters and reconciles those to the RAs to ensure proper payment is being processed by Medicaid.
Sends out denial letters weekly for patient related invoices that are denied by Arkansas Hospice.
Communicates with physicians' offices, hospitals, insurance companies, and other providers to obtain required information on patient billing sources.
Takes call for the Finance Department on a rotating schedule to verify patient's eligibility, Medicare benefit period, and notification of Face-to-Face visit if applicable, coordinate with the admission staff, and document in the EMR.
Verify physician visits with Health Information Management.
Assists the Controller and the Medical Billing Supervisor as requested; assists with other office functions as required.
Handles confidential material with tact, diplomacy and discretion.
Maintains strict confidentiality at all times.
Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation.
Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.
Adheres to all organizational and departmental policies and procedures.
Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work.
Attends all required meetings and in-services; seeks opportunities for additional professional development activities as appropriate.
COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES
THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.
Ability to communicate effectively both orally and in writing.
Ability to communicate effectively with co-workers and other customers.
Ability to follow basic safety policies and procedures.
Ability to use good judgment and to maintain confidentiality of information.
Ability to work as a team player.
Ability to demonstrate tact, resourcefulness, patience and dedication.
Ability to accept direction and adhere to policies and procedures.
Ability to work in a fast-paced environment.
This position is designated as a safety sensitive position because it performs the above listed functions while regularly working with confidential and/or proprietary Arkansas Hospice and patient information, including but not limited to patient medical records, current or former employee information, Arkansas Hospice records, and other information that the employee regularly uses to perform job functions.
Automotive Dealership Billing Clerk
Billing Representative Job 6 miles from North Little Rock
**Automotive Car Billing** Landers Auto Group continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. EveryLanders team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
**What We Offer**
* Medical, Dental & Vision
* 401k with Match
* Paid PTO
* Growth Opportunities
* Paid Training
* Long Term Job Security
* Health and Wellness
* Accident & Critical Illness
* HSA/Flexible Spending
* Employee Discounts
**Responsibilities**
* Receive and process paperwork from the F&I Department.
* Post vehicle sales and purchases.
* Prepare checks for payoffs and sales tax.
* Costing and finalizing deals to accounting.
* Maintain reports of vehicle receivables, customer we owe, sales tax, and payoffs.
* Perform various other accounting responsibilities and business requirements as assigned.
**Qualifications**
* Automobile Dealership experience beneficial
* Reynolds and Reynolds software experience preferred
* Ability to provide quality customer service
* Computer literacy
* Ability to perform job responsibilities and meet deadlines easily
* Detailed follow up
* Professional appearance
* Ability to work independently
* Being proactive in your job responsibilities, career, business growth and daily development
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
**Apply for Automotive Dealership Billing Clerk**
Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. Education
Automotive Dealership Billing Clerk
Billing Representative Job 6 miles from North Little Rock
**Automotive Car Billing** Landers Auto Group continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. EveryLanders team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
**What We Offer**
* Medical, Dental & Vision
* 401k with Match
* Paid PTO
* Growth Opportunities
* Paid Training
* Long Term Job Security
* Health and Wellness
* Accident & Critical Illness
* HSA/Flexible Spending
* Employee Discounts
**Responsibilities**
* Receive and process paperwork from the F&I Department.
* Post vehicle sales and purchases.
* Prepare checks for payoffs and sales tax.
* Costing and finalizing deals to accounting.
* Maintain reports of vehicle receivables, customer we owe, sales tax, and payoffs.
* Perform various other accounting responsibilities and business requirements as assigned.
**Qualifications**
* Automobile Dealership experience beneficial
* Reynolds and Reynolds software experience preferred
* Ability to provide quality customer service
* Computer literacy
* Ability to perform job responsibilities and meet deadlines easily
* Detailed follow up
* Professional appearance
* Ability to work independently
* Being proactive in your job responsibilities, career, business growth and daily development
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
**Apply for Automotive Dealership Billing Clerk**
Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. Education
Billing Clerk
Billing Representative Job 6 miles from North Little Rock
Little Rock Dealership in search of a Billing Clerk for their Accounting Department. Will do Billing of Car Deals/Purchases, keep Inventory Records. Must be detail oriented, good with numbers, dependable, and work with deadlines in a fast paced office environment.
Dealership experience Preferred! Great Group/Benefits!!
Automotive Dealership Billing Clerk
Billing Representative Job 6 miles from North Little Rock
Automotive Car Billing
Landers Auto Group continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. EveryLanders team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
What We Offer
Medical, Dental & Vision
401k with Match
Paid PTO
Growth Opportunities
Paid Training
Long Term Job Security
Health and Wellness
Accident & Critical Illness
HSA/Flexible Spending
Employee Discounts
Responsibilities
Receive and process paperwork from the F&I Department.
Post vehicle sales and purchases.
Prepare checks for payoffs and sales tax.
Costing and finalizing deals to accounting.
Maintain reports of vehicle receivables, customer we owe, sales tax, and payoffs.
Perform various other accounting responsibilities and business requirements as assigned.
Qualifications
Automobile Dealership experience beneficial
Reynolds and Reynolds software experience preferred
Ability to provide quality customer service
Computer literacy
Ability to perform job responsibilities and meet deadlines easily
Detailed follow up
Professional appearance
Ability to work independently
Being proactive in your job responsibilities, career, business growth and daily development
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Account Representative (Remote)
Billing Representative Job 6 miles from North Little Rock
The Account Representative is the primary point of contact for the contact center's Intake Manager and clients, including law firms. This role focuses on client relationship management and sales, ensuring efficient lead handling and maximizing conversions. The Account Representative works closely with internal teams to maintain high client satisfaction, identify sales opportunities, and support business growth.
Responsibilities
Client Relationship Management:
Act as primary liaison between the contact center and clients, overseeing client onboarding as well as maintaining ongoing relationships.
Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction.
Regularly communicate with clients to understand their needs, address concerns, and update them on performance metrics.
Schedule and attend client meetings to provide updates on lead management, intake processes, and results.
Serve as the first point of contact for any issues or concerns raised by clients regarding the intake process, escalating critical issues to the Intake Manager as needed.
Sales and Business Development:
Identify and pursue sales opportunities by promoting additional services and upselling relevant offerings.
Follow up on leads to nurture prospects and guide them toward conversion.
Collaborate with marketing to align sales strategies with lead-generation efforts and optimize client acquisition.
Service and Intake Oversight:
Coordinate intake processes with the team to ensure a seamless experience for new clients.
Monitor and analyze lead conversion metrics, identifying areas for improvement to boost performance.
Support compliance with service level agreements and maintain service standards.
Reporting and Insights:
Provide clients and internal teams with regular performance reports, focusing on lead conversion rates and intake quality.
Use data insights to recommend strategies for improving client acquisition and retention.
Required Skills and Abilities:
Strong communication and interpersonal skills, with the ability to effectively engage with both internal teams and external clients.
Exceptional problem-solving and organizational skills.
Proficiency in reporting and data analysis.
Proficiency in CRM software and intake management systems.
Familiarity with Google Workspace or similar.
Familiarity with project management software such as ClickUp is a plus.
Required Education and Experience
Bachelor's degree in Business, Communications, or a related field (or equivalent work experience).
2+ years of experience in client relationship management, account management, or a similar role, preferably in a contact center or legal environment.
Physical Demands
Extended periods of desk-based work involving continuous sitting and computer usage
Repetitive movements of wrists and hands during tasks
ADA Compliance:
We are committed to providing reasonable accommodations to individuals with disabilities during the recruitment and selection process. If you require an accommodation, please notify us in advance so that we can make the necessary arrangements. As an Equal Opportunity Employer, we value diversity and foster an inclusive work environment where all employees are treated with respect and dignity.
This job description is intended to convey information essential to understanding the scope of the role at Johnson Firm. It is not intended to be an exhaustive list of all responsibilities, duties, skills, or qualifications associated with the position. Job duties may be subject to change, and other duties may be assigned as needed.
Patient Accounts Representative
Billing Representative Job 6 miles from North Little Rock
> Patient Accounts Representative Patient Accounts Representative Job Type Full-time Description JOB SPECIFIC DUTIES AND RESPONSIBILITES: 1. Process patient payments and refunds 2. Help patients set up payment plans 3. Liaise with insurance representatives to ensure that patients have coverage for necessary treatments
4. Answer patients' questions regarding their bill
5. Resolve any issues that may arise during the payment process
6. Contact patients to inform them of overdue balances
7. Pre-collect any co-pays, co-insurance or deductibles
EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES:
1. Minimum of two years of clerical/general office work experience required.
2. Knowledge of medical terminology and office procedures.
3. Excellent computer and other basic office equipment skills
4. Skilled in time management and organization.
5. Ability to read, understand and follow oral and written instructions.
6. Ability to communicate clearly and concisely.
7. Ability to establish and maintain effective working relationships with patients, and team members.
Requirements
High school diploma or equivalent
Strong understanding of medical billing processes
Ability to communicate effectively with both insurance companies and patients
Excellent problem-solving and communication skills
Financial Account Representative State Farm Agent Team Member
Billing Representative Job 6 miles from North Little Rock
Job DescriptionBenefits:
401(k) matching
Health insurance
Paid time off
ROLE DESCRIPTION: As a Financial Account Representative State Farm Agent Team Member with Matt Mccarty - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Bachelor's degree in finance, economics, accounting, or a related field.
Must be able to obtain relevant financial service licenses.
Proven experience working as a financial services representative.
Sound knowledge of financial legislation.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Health benefits
Profit sharing
Growth potential/Opportunity for advancement within my office
Physician Account Rep - Primary Care
Billing Representative Job 6 miles from North Little Rock
Job Description
Pharmaceutical Sales Rep (Entry or Exp.) Achieve territory sales goals by promoting pharmaceutical products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent our several healthcare in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers.
Pharmaceutical Sales Rep Essential Job Responsibilities:
Effectively promote and educate physicians on the use of our pharmaceutical products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means.
Work during the day in the field each week, as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc.
Ensure high performance levels of call and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations
Execute company-approved Product Marketing plans and territory/regional business plan activities
Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/initiatives as identified by Sales Management
Coordinate promotional efforts with peers across franchises and co-promotion alliance partners. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g.., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines
Ensure optimum territory sales strategy execution using annual territory business plan, regional business plan, and call activity reports
Expected to accurately report/submit sales call activities, territory expenses and written reports and within deadline as defined by Astellas or the Regional Sales Manager
This particular Pharmaceutical Sales Rep position:
It is a physician customer facing pharmaceutical sales rep opportunity
Maintains territory responsible for managing several pharmaceutical products
Assumes lead role within primary care and specialty counterpart working relationships
Balances territory and regional work and projects, while maintaining solid level of sales performance
Exhibits strong level of skill in competencies
Demonstrates sales influence within territory and often within region
Requirements
Pharmaceutical Sales Rep Qualifications (required):
Some sales experience or sales abilities
Strong communication, facilitation and presentation skills
Proactive; can do approach; takes ownership of situations
Demonstrates problem solving ability; analytical; business acumen
Solid motivational and persuasion skills
Demonstrates team orientation
Proven record of sustained high sales performance and achievement
Proficient in MS Office Suite
Benefits
Private Health Insurance
Paid Time Off
Training & Development
Performance Bonus
Dental Insurance Billing Specialist - Rock Dental Brands
Billing Representative Job 6 miles from North Little Rock
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
DescriptionAre you looking for a new career that impacts lives by creating smiles for a lifetime? We have an exciting opportunity for a talented and self-motivated individual to become a member of our Rock Dental Brand family. The position of the Insurance Billing Specialist is to ensure insurance dental claims are paid in an accurate and timely manner. Daily tasks and responsibilities are outlined below and subject to change upon short notice. Note: This is not a remote position and requires on-site office participation. This position can be seated on-site in Little Rock, AR or Springdale, AR. Some of the Responsibilities Include:
Working with payers to resolve claim issues
Actively reviewing claims rejection reports and correcting any issues
Actively work any insurance denials or no pays
Researching outstanding claims >30 days in a timely manner
Reviewing claims submission for accuracy
Professionally and efficiently notifying the appropriate office staff of any issues hindering claims payment
Assisting with Carrier updates
Assisting and fee schedule updates
Swiftly documenting self-reporting on incorrect insurance payments
Submitting refunds request for any payments made in error
Submitting corrective claims for any incorrect procedures rendered
Reviewing insurance benefits for accuracy
Notifying the office of any account credit
You Must Have
Excellent communication skills
Prefer some knowledge of insurance plans and dental billing
Proficient in Excel
Strong problem solving and research skills
Must be analytical and detailed oriented
Knowledge of medical billing
Nice to Have
Understanding of CDT codes and 837 Terminologies
Total Rewards:
You'll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:
Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients. Support your Health & Well-being: flexible health and insurance options, including employer-paid pre-tax Health Savings Account, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track. Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions. #ZR
Account Representative - State Farm Agent Team Member
Billing Representative Job 49 miles from North Little Rock
I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills, industry and State Farm business acumen, as well as sales and marketing experience. This development and mentoring can lead you in the right direction to better prepare you for a potential career as a State Farm agent. As part of this opportunity, you will learn from an experienced agent, see what it's like to run a business and help grow an agency.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement in my agency
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies.If you choose to pursue an agency opportunity, you will need to apply and go through the regular State FarmInsurance Companies agentselection process
Billing Specialist / Accounts Receivable
Billing Representative Job 49 miles from North Little Rock
Job DescriptionSuperior Senior Care is looking for a skilled Accounts Receivable Specialist to provide financial, administrative and clerical services. Accounts receivable duties include submitting electronic claims through various medical billing platforms, ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting payments.
Responsibilities
Process accounts and incoming payments in compliance with financial policies and procedures Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables data Prepare bills, invoices and bank deposits Reconcile the accounts receivables to ensure that all payments are accounted for and properly posted Verify discrepancies by and resolve clients’ billing issues Facilitate payment of invoices due by sending bill reminders and contacting clients Generate financial statements and reports detailing accounts receivable status
Skills:Experience with QuickBooksExperience with Medicaid billing and/or payers of long-term care services preferred, but not required.Proficiency in Microsoft ExcelMust have good customer services skills and experience with payment collections Proven working experience as accounts receivable clerk, accounts receivable manager or accountant Solid understanding of basic accounting principles, fair credit practices and collection regulations Proven ability to calculate, post and manage accounting figures and financial records Hands-on experience in operating spreadsheets and accounting software Proficiency in English and in MS OfficeHigh degree of accuracy and attention to detail
Job Type: Full-time
Benefits:401(k)401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Physical setting:
Office Schedule:Monday-Friday 8:30 am to 4:30 pm
Education:High school or equivalent (Preferred)
Experience:Accounting: 1 year (Preferred) Microsoft Excel: 1 year (Preferred)
Work Location: In person
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