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Billing representative jobs in Renton, WA - 713 jobs

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  • Patient Service Representative

    The Judge Group 4.7company rating

    Billing representative job in Seattle, WA

    Job Title: Patient Services Representative Contract: 04+ months possible contract to hire Shift: 08:00 AM - 05:00 PM (Monday to Friday) Hours Per week: 40 hours per week. About the Role We are seeking a highly motivated and compassionate Patient Services Representative to join our team. In this role, you will serve as the first point of contact for patients and play a key part in ensuring a seamless and positive patient experience. You will support administrative operations, assist with scheduling and outreach, and collaborate closely with clinical teams to maintain efficient workflows. Primary Responsibilities Manage patient check-in and check-out processes, including insurance verification, collection of co‑pays, and documentation review. Greet and assist patients in person and via phone with professionalism, empathy, and a customer‑first mindset. Conduct patient outreach calls for appointment scheduling, preventive care visits, and care‑plan follow-ups. Schedule, confirm, and reschedule appointments while maintaining accuracy in patient records. Meet established outreach, scheduling, and preventive care quality targets. Serve as a primary resource to resolve patient questions, concerns, or administrative issues. Ensure compliance with HIPAA and all applicable healthcare privacy and confidentiality regulations. Coordinate with clinical teams to maintain smooth patient flow and operational efficiency. Maintain and update patient information in Electronic Health Record (EHR) systems. Assist with onboarding and training of new patient service team members. Support operational improvement efforts, including generating routine reports and contributing to process enhancements. Qualifications High school diploma or equivalent required. 2+ years of customer service experience highly preferred. Experience in an outpatient clinic or healthcare environment preferred. Skills & Competencies Exceptional verbal and written communication skills. Strong interpersonal skills with a patient‑centered focus. Excellent organizational skills and high attention to detail. Ability to multitask effectively in a fast‑paced setting. Strong problem-solving and conflict-resolution abilities. Proficiency in Microsoft Office Suite. Ability to work both independently and as part of a collaborative team. Knowledge of insurance verification, medical terminology, and EHR system.
    $36k-40k yearly est. 3d ago
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  • Coordinator - Events & Group Billing

    Sitio de Experiencia de Candidatos

    Billing representative job in Bellevue, WA

    Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $45k-60k yearly est. Auto-Apply 6d ago
  • Travel Customer Service

    Kim Luxe Travel

    Billing representative job in Bellevue, WA

    At Kim Luxe Travel, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients around the world. We're passionate about helping travelers turn their dream vacations into reality - and we're growing our team of dedicated professionals who love travel as much as we do. Position Overview We're seeking an enthusiastic Travel Customer Service Representative to join our remote team. In this role, you'll assist clients with their travel inquiries, bookings, and post-travel support. The ideal candidate has strong communication skills, a customer-first mindset, and a genuine interest in travel planning. Key Responsibilities Provide excellent customer service via phone, email, and chat. Assist clients with travel quotes, bookings, payments, and itinerary details. Answer questions about destinations, accommodations, and travel options. Communicate professionally with vendors, airlines, and tour operators. Manage client reservations and resolve any travel-related issues. Promote travel packages, upgrades, and special deals. Maintain detailed records of client interactions in the CRM system. Qualifications Previous experience in customer service or the travel industry preferred. Excellent written and verbal communication skills. Strong attention to detail and problem-solving abilities. Ability to multitask in a fast-paced, remote environment. Familiarity with travel booking systems (preferred but not required). Passion for travel and helping others plan unforgettable trips. What We Offer Remote, flexible work schedule. Performance bonuses and commission opportunities. Training and professional development in the travel industry. Access to exclusive travel discounts and perks. Supportive, team-oriented work culture.
    $33k-41k yearly est. 12d ago
  • Senior Utility Billing Representative

    City of Lacey

    Billing representative job in Lacey, WA

    Reporting to the Utility Billing Supervisor, under general supervision, the Senior Utility Billing Representative is responsible for leading and directing the daily work performed by the Utility Billing Representatives and ensuring front counter operations run in accordance with Department and City procedures. This position also performs duties which include, but are not limited to, participation in the utilities' monthly utility billing and lock-off process; receiving and responding to customer service billing questions over the phone and in person; maintaining and updating customer accounts; posting cash receipts and preparing bank deposits; processing utility billing invoices and checks; sorting, providing closing estimates to escrow and distributing payments to reconcile liens; creating and managing various requests and applications related to customer accounts; and managing and archiving records. The hiring manager reserves the right to make changes to this posting at any time and without notice. Application Review will be the week of February 9th, 2026 First Round Interviews will tentatively be held the last week of February. These duties include but are not limited to the following: Supervision & Leadership * Supervises, leads and directs the Utility Billing Representatives, including recruiting, screening, selecting, training, scheduling, and evaluating full-time staff. * Provide leadership and guidance to the Utility Billing Representatives, which includes assigning priorities, balancing workloads and monitoring performance. * Responsible for ensuring that the Utility Billing Representatives team regularly performs at high levels that meet the City's standards for customer service, technical skills, interpersonal behaviors, and customer contacts. * Assists with developing and coordinating the implementation of Utility Billing section policies. * Serves as the technical and procedural expert for complex billing, collections and customer account issues. * Trains and mentors Utility Billing Representatives in advanced billing processes, system functionality and customer service standards. * Oversee the customer service operations of the Utility Billing Section and ensure compliance with City and departmental policies. * Handle escalated and sensitive customer cases, including high-bill disputes, leak adjustments and payment plan negotiations. Informs Finance management team of any significant elevated issues that arise with customers. * Ensures that the Utility Billing Representatives are efficient in scheduling of work time and use of equipment, and that all safety methods and procedures are consistently observed. * Monitors day-to-day operations in the section, anticipates and troubleshoots problems where needed for the section team. * As assigned, prioritizes and schedules daily work to be performed. Schedules personnel, assigns work, ensures counter and phone coverage, and frequently participates as a working member of the team on the more significant projects providing on-site direction and performing the more complex functions of the job, and when staffing levels are low, to maintain minimum service levels. * Regularly takes initiative in recommending changes in work methods, policies, and procedures to improve levels of service delivery and improve process efficiencies. * Responsible for preparing and posting payment reversals, adjustments, and collections procedures, as assigned. Division Administration * Oversee daily payment processing, deposits and account reconciliation to ensure compliance with fiscal policies. * Oversees delinquency shut-off process and the flow of work from office staff to AMI Technicians. * Research problem utility accounts in a timely manner. * Provide metrics as requested. * Provides regular updates on the projects in process, workflows, and training opportunities within the Customer Service section the Utility Billing division. * Perform internal control tasks including review of leak adjustments, discount applications, payment plans, and other documents. * Works with metering software to identify tampers and customer leaks. * Perform Utility Billing Representative duties as needed during staff shortages or high-volume periods. Other Duties Assigned * Special projects as assigned. High School Diploma or equivalent AND three (3) years of increasingly responsible work experience in a financial office environment with customer support emphasis OR in an accounting function such as bookkeeping or financial management OR in similar work environment relating to the assigned activities in Utility Billing. Must also have at least one (1) year of work experience which demonstrates the ability to lead or mentor, plan work assignments, and assume responsibility in work situations which may have been obtained current. * May have a combination of experience, education, and training that would substitute for the above requirements. PREFERRED QUALIFICATIONS: * Public Sector working experience. * Associate's degree in accounting, bookkeeping, finance, or a closely related field. * Experience working in Utility Billing in public agency. * Intermediate experience using Microsoft Excel. SPECIAL REQUIREMENTS OR LICENSE(S): * Must pass a background investigation (including financial background investigation) and successfully complete reference checks. * Must maintain a level of physical and mental fitness necessary to perform the essential functions of the position, with or without a reasonable accommodation. * Must be attentive to job safety considerations and follows all required safety policies, procedures and techniques. * Must possess a valid Washington State driver's license at time of hire OR must obtain within 30 days from date of hire and must have a driving record acceptable to the City and the City's insurance carrier; OR must be able to provide own transportation to and from job, meetings, and related job sites. * Verification of identity and United States work authorization must be complete a required by the Immigration Reform and Control Act. Knowledge of: * Principles and practices of effective supervision and performance. * Basic Water, Wastewater and Stormwater utility operations and services. * Utility rate structures, meter reading and billing cycles. * Customer services standards and interpersonal skills using tact, patience, respect and courtesy. * Collection best practices. * Lacey Municipal Code related to utility functions. * Washington State laws related to liens and collections. * Modern office procedures, methods, and equipment including computers and computer applications such as the Microsoft Office suite of applications, including Excel, Outlook and Word, as well as statistical databases. * Mathematic computations adequate to correctly perform work. * Clear and effective oral and written communication principles and practices (e.g., English usage, spelling, grammar, and punctuation) to include principles of public relations and customer service. * Confidentiality of customer records. * Cash handling best practices. Skill In: * Management of high-volume customer service calls and interactions. * Resolving customer complaints by balancing empathy and authority. * Supporting and managing changes to process, technology and systems. * Demonstrating mastery of customer service principles and best practices, including active listening, courtesy, understanding, concern, and de-escalation. * Interpreting, applying, and explaining rules, regulations, policies, and procedures. * Reviewing, researching, verifying, and reconciling account information. * Performing a variety of calculations and paying attention to detail and accuracy. * Maintaining attention to timelines, detail, and accuracy. * Communication of complex and sensitive information. * Diplomacy and presenting a positive image of the City, both verbally and in writing. * Using sound judgment and demonstrating dependability. * Responding to inquiries or complaints from customers, staff, management, and members of the general public or referring them onto the appropriate individual or department. * Utilizing computer software programs and other relevant software affecting assigned work (e.g. Microsoft Excel) and in compiling and preparing spreadsheets. Ability to: * Train and coach new staff and support the continuing skill development. * Lead, train and direct staff and effectively. * Coordinate assigned projects, distribute workload and provide customer coverage. * Motivate and encourage teamwork and positive customer service approach. * Maintain customer confidentiality in all communications and actions, being mindful of visible exposure of paperwork in workspaces. * Prioritize work, and cope with interruptions, changes and rigid deadlines. * Apply effective customer service techniques; respond to customer inquiries and complaints in a courteous, understanding and concerned manner. * Perform detailed research, organize, and present findings. * Create spreadsheets using Microsoft Excel or related software and perform a variety of formula calculations. * Regularly take initiative in recommending changes in work methods, policies, and procedures to improve levels of service delivery and improve overall operating efficiencies. * Prioritize and coordinate total efforts to accomplish a task or provide a service within established deadlines. * Coordinate and carry on a number of activities simultaneously under stressful and busy conditions. * Accurately type 55 wpm. * Work independently from general instructions and broad work expectations with minimal direction. * Seek guidance, clarification, or direction when needed. * Establish and maintain effective and positive working relationships with co-workers, employees, department officials, elected officials, and the general public. * Listen to and resolve problems in a manner that is responsive to the needs of the customer and promotes professional customer service. * Communicate effectively verbally and in writing to diverse audiences. * Project a professional image and represent the City in a professional way in all interactions. * Maintain regular, reliable and punctual attendance. * Maintains high standards of behavior, appearance (as appropriate for position), and performance.
    $35k-43k yearly est. 5d ago
  • Automotive Billing Clerk

    Larson Motors

    Billing representative job in Fife, WA

    Are you motivated, detail-oriented, and eager to start a career with long-term growth? Larson Automotive Group is looking for an enthusiastic Billing Clerk to join our fast-paced corporate accounting team. This is an ideal role for someone who wants to break into the automotive industry, learn from experienced leaders, and grow into future opportunities within a large, successful auto group. At Larson, this role isn't just a job-it's a career starting point with room to advance across multiple departments in our busy corporate office. What You'll Do In this entry-level corporate accounting role, you'll gain hands-on experience in dealership billing and financial operations. You'll work closely with skilled Office Managers and corporate leaders to build strong foundational skills. Your responsibilities will include: Accurately posting and reconciling sales transactions Reviewing deal jackets for completeness and compliance Preparing daily reports on contracts and vehicle receivables Working with managers to resolve billing, titling, or documentation discrepancies Authorizing commission payments on finalized deals Assisting with reporting, analysis, and special projects Who We're Looking For You may have automotive billing or basic accounting experience - or you're eager to build those skills You're energetic, motivated, and ready to learn You're highly organized with strong attention to detail You thrive in a fast-paced, team-focused environment You're a good communicator who enjoys problem-solving You're excited about growing within a large, reputable automotive group Why the Larson Auto Group? Larson is known for developing talent. Many of our team members began in entry-level positions and advanced into leadership roles across our dealerships and corporate departments. Here's what you can expect: Career Growth: Clear development pathways within a large, respected auto group Competitive Pay: $52,000 - $62,000 annually Supportive Culture: A team that values collaboration, initiative, and positive energy Skill Development: Learn directly from seasoned accounting professionals Stability & Reputation: Join a well-established organization where your work matters Benefits and Perks Medical, Vision & Dental Insurance (including a $0 cost medical plan option) Company-Paid Life & AD&D Insurance 401(k) with Company Match Paid Time Off & Paid Holidays Employee Assistance Program (EAP) Employee Vehicle Purchase Program - exclusive discounts across all brands At Larson, we believe everyone deserves to feel respected, valued, and included. We're committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported-because that's what family means to us. Ready to Grow your Career? If you're driven, detail-focused, and excited to build your future in the corporate automotive world, apply today to become Larson Automotive Group's next Billing Clerk. Requirements Automotive billing experience 1-2 years. Familiarity with accounting software programs. CDK experience a plus. Mathematical aptitude. Professional written and verbal communication. Strong emphasis on customer service. Ability to multitask and prioritize tasks by importance. Able to keep up in a fast-paced accounting office. High School Diploma or GED equivalent. Ability to pass pre-employment background and drug screening. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $52,000 - $62,000
    $52k-62k yearly 60d+ ago
  • ProFee Billing and Coding Analyst

    University of Washington 4.4company rating

    Billing representative job in Seattle, WA

    Faculty Practice Plan Services (FPPS) has an outstanding opportunity for a full-time, remote Coding Business Analyst. WORK SCHEDULE * 40 hours per week * Day Shift is Remote HIGHLIGHTS The Coding Business Analyst is an operationally focused IT professional responsible for providing both technical and business analysis of UW Physicians' core business systems, UW Medicine enterprise systems, and business analysts' tasks to meet the needs of the user community. This position serves as a liaison between Clinical Applications, Business Applications, and FPPS Operations. The role requires a deep understanding of revenue cycle workflows and their impact on FPPS business objectives. It serves as a subject matter expert bridging the gap between coding and revenue cycle, both technically and operationally. The Coding Business Analyst is responsible for collaborating with the FPPS Business Owners and IT partners, facilitating business requirements analysis via the methodical investigation, analysis, review, and documentation of all or part of a business in terms of business functions and data needs. He or she will manage the requirements development process through the elicitation, analysis, specification, and verification of multiple levels of requirements (business, stakeholder, solution) and support the ongoing management of the requirements. The Coding Business Analyst creates viable and consumable specifications, including acceptance criteria, in preparation for the sign-off, construction, and testing of design/build/configurations. PRIMARY RESPONSIBILITIES * Function as subject matter expert for clinical and revenue cycle applications while working with clinical and business users to define and document business cases for initiatives, including a clear definition of business needs, alignment to strategic objectives, benefits, and KPIs. * Leads and facilitates requirements meetings to perform requirements analysis and develop/document/validate technical solutions. * Develop test strategies, utilize best practice testing tools & techniques such as test scenario creation, traceability matrices, testing checklists, testing sign off documentation, and test labs. * Facilitates user acceptance testing. * Regularly documents and communicates project status to leadership, customers, and business stakeholders. * Develops, implements, and maintains regular reports that illustrate the health of the Business Analyst function within FPPS, and other reports as required. * Assists in identifying and implementing Application standards, culture, and guidelines, best practice methodologies, as well as processes and tools that will support the needs of customers, stakeholders, and the organization. * Provide Coding expertise and quality assurance testing, and monitoring * Conduct research and update Operational leadership on possible new edits, CMS changes, and payer policies * Develops, manages, and maintains all testing scripts for projects, process improvements, and Epic Upgrades. * Develop, implement, and evaluate departmental operations to assure excellent customer service by identifying customers, understanding their respective needs and expectations, ensuring prompt incident and problem resolution, and measuring their satisfaction regularly. * Coordinate activities and projects with other leaders/managers within ITS, FPPS, or partner organizations that have dependencies upon or are complementary to these projects. * Utilize project management practices and standards (e.g., issue management, risk management, project scheduling, etc.) as required for relevant endeavors and activities by assigned teams. * Support the execution of UWP's Operational excellence roadmap and strategy, leveraging industry best practice methods and tools such as Lean/Six Sigma, Kaizen. * Develop the departmental staffing, skills, and expertise to support organization-wide adoption of process improvement methods and tools such as Lean/Six Sigma. POSITIONS REQUIREMENTS * Bachelors Degree * Epic Resolute PB Administrator Certification and Coding Certification (CPC, CCS-P) * 2-3 years of analytical, auditing, or training experience in a Health Care environment. * Familiarity with reimbursement and billing regulations such as the WAC, CMS, DSHS, and L & I. * 3-5 years of experience in business analysis and requirements definition with a thorough understanding of data analysis and requirements documentation techniques. DESIRED EXPERIENCE/SKILLS * Previous experience in and knowledge of the academic healthcare environment * Certification or experience in 1 or more Epic Ambulatory or IP Clinical Modules, ie, Epiccare, Optime/Anesthesia * Certification or experience with Project Management ( PPM, CAPM) Methodologies and tools * Certification or experience with Lean or Lean Six Sigma Methodologies and tools ABOUT FACULTY PRACTICE PLAN SERVICES UW Medicine Faculty Practice Plan Services (FPPS) supports UW Physicians (UWP), a practice group for more than 3,000 physicians and other healthcare professionals associated with UW Medicine. UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Primary Care Clinics, UW Medical Center - Northwest, the UW School of Medicine, Valley Medical Center, and Airlift Northwest. UWP members also practice at the Seattle Cancer Care Alliance, a partnership of UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Children's Hospital. Teamwork. Community. Opportunity. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $69,576.00 annual Pay Range Maximum: $104,352.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $69.6k-104.4k yearly 5d ago
  • Billing Specialists

    Servpro Team Friermuth

    Billing representative job in Tacoma, WA

    Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Customer-Focused, Team Driven, and Company Centric Billing Specialist SERVPRO Team Friermuth About Us We restore lives and property with urgency, care, and excellenceevery time. Our mission is to serve people, bringing calm, clarity, and confidence when it matters most. Our vision is to be the most trusted name in restoration, powered by a team that leads with heart and hustle. Core Values & Guiding Principles Heart & Hustle Give your Best Accountability Own the Outcome Alignment One team. One mission. Zero excuses. TEAMWORK WINS Positivity Here to Help Integrity Do What is Right Role Overview As a Billing Specialist, youll support our finance department by accurately creating invoices, maintaining records, and ensuring timely payments. Youll work closely with our internal team, customers, and insurance partners, always acting with urgency and integrity. Responsibilities Accurately create customer invoices and process payments. Maintain organized records and documentation of all billing activities. Resolve collections and customer disputes with empathy and clear communication. Handle liens, reconcile accounts, and prepare bank deposits. Prepare accurate reporting for management and maintain digital files. Qualifications Accounts Receivable experience required. Accounting experience desired. Experience in insurance, construction, or service industry preferred. Moderate proficiency with Microsoft Office 365 and QuickBooks Online. Ability to complete background check and drug screen per company policy. Benefits Competitive pay, career path planning, and training. Dental, health, and vision insurance available day 1. 401(k) with employer match, paid holidays, PTO, and sick leave. Employee referral and recognition programs. Work Environment MondayFriday, 8:30am5pm. On-site position; not remote/hybrid. SERVPRO Team Friermuth supports and hires military veterans and spouses.
    $34k-44k yearly est. 19d ago
  • Group Program Registration Specialist (Administrative Specialist I)

    City of Seattle, Wa 4.5company rating

    Billing representative job in Seattle, WA

    About Seattle Parks and Recreation: Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value. Equity & Inclusion: Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities. #OneSeattle About Recreation and Aquatics Division: The Recreation Division eliminates barriers through responsive, exceptional recreation services. We operate over 50 recreation facilities (community centers, teen centers, pools, school-based learning centers, environmental learning centers, and boating and sailing centers) and provide opportunities for people to play, learn, and lead healthy, active lives. Our programs and events include fitness and athletics, licensed childcare and preschool, swimming and boating, youth development and job preparation, academic enrichment, and more; including programs designed for older adults and people with disabilities, as well as grant and partnership programs designed and implemented with immigrant and refugee communities. With nearly 300 regular employees and a budget of nearly $40 million annually, Recreation is a major operation with significant impact on the communities we serve. In addition to our current operations, we also strive to constantly improve the ways we serve Seattle's residents, specifically through implementation of the SPR Strategic Plan, innovation in our facility staffing and programming approaches, and learning from national best practices and quality standards. The Citywide Environmental Education Team works to bring community-based outdoor learning and nature exploration to Seattle's neighborhoods, schools and community groups, most impacted by social and environmental injustices. We are a small team of 6 staff and manage over 70 volunteers who support staff and help us teach additional programming. The Citywide Environmental Education team in Recreation offers a variety of nature programs in parks all over Seattle. In 2024 the Citywide Environmental Education Team ran a total of 593 programs, reaching 23,000 participants. About The Position: Seattle Parks and Recreation's Citywide Environmental Education Team is recruiting an experienced customer service-oriented individual who will work as a first-line receptionist and registrar with teachers, parents and school groups who wish to book Environmental Education programs. This position will work with a team of educators and will be the main point of contact with over 70 volunteers. The position will process program registrations and scholarships for groups, schedule and manage volunteers and a volunteer database, assist in planning, organizing and supervising outdoor environmental education fieldtrips. Customer Service: * Greet customers primarily over the telephone and provide information regarding environmental education programs and events. * Explain policies, procedures and requirements related to class enrollment, program participation or facility use. * Engage customers to resolve problems and complaints using program and operations policies and procedures. Financial Procedures and Cash Handling: * Use a computerized point of sale/event registration system (Active Net). However, in the event of power outages, positions will be required to, accurately, perform tasks manually using paper receipts and a calculator. * Collect associated fees, payments made in cash, check, credit cards, vouchers and/or automatic debts and uses a computerized database registration system to register payments of participants for various activities/classes, program and schedules facility space rentals. * Provide receipts, refunds credits and/or change due to customers. Computer Registration Software and Report Printing: * Generate and retrieve reports from computerized registration system (Active Net). * Open and close customer accounts, response to requests, verify and/or change customer information for proper billing and collections, collect payments and fees, and process refunds when needed. * Ability to use volunteer management software (Volgistics) to track all volunteer hours, make sure all volunteers are up to date on background checks and other required paperwork, schedule volunteer for shifts and print reports for management. Working with People and Volunteers: * Ability to provide excellent communication to both internal and external customers in oral and written formats (experienced in using Outlook). Provides accurate and prompt information to colleagues, customers, and teammates. * Excellent ability to work in a team environment with a "can do" attitude that is positive and welcoming. * Ability to train and work cooperatively with staff and volunteers. * Manage and schedule over 80 volunteers who help administer environmental education programs. * Help volunteers find information they may need about the classes they are teaching that day. Use volunteer software (Volgistics) to see volunteer class information. * Take notes at team meetings, create marketing materials, and works in collaboration with staff to market EE programs to schools. Able to work in a highly dynamic, fast-paced environment. Other Duties: * Type narrative reports, contracts, invoices, forms, charts, and correspondence; provides editing, formatting and proofreading services while preparing finished copy. * Establish and maintain files, logs, indexes and record keeping systems; prepares record retention cycles and maintains appropriate historical data. * Respond to inquiries regarding work or program AREA, requiring evaluation of inquiry to provide the proper response. * Research records, prepares and assembles appropriate information for reports and updates data as necessary. Requires one year of office clerical support experience (or a combination of education, training, and/or experience which provides evidence of the ability to perform work of the class). You will be successful if you have the following experience, skills, and abilities: * One year experience utilizing a computerized point of sale/event registration system in a customer service-related capacity. * One year experience managing and scheduling volunteers and using a volunteer database system. * Ability to interpret and comply with policy and procedures including cash handling, scholarships and third-party billing, and general SPR policy and procedure. * A solid customer service orientation and commitment to department values. * Excellent "people skills" with ability to effectively deal with a wide range of diversity and cultures within and external to the Community Center and Recreation Division. * Excellent writing and oral communication skills. * Current State of Washington driver's license. * American Red Cross Multi-Media First Aid Card and CPR certification within 30 days of employment. * Successfully complete Payment Card Industry (PCI) training and comply with standards. * Successfully complete cash handling training and maintain departmental compliance standards. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The full salary range for this position is $33.08 - $38.25 Hourly. Application Process Please submit the following with your online application: * A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement * A current resume of your educational and professional work experience. Who May Apply: This position is open to all candidates that meet the qualifications. Seattle Parks and Recreation values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle Parks and Recreation encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences. Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle's Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020. Applicants will be provided an opportunity to explain or correct background information. The City of Seattle offers a comprehensive benefits package including vacation time, 12 paid holidays, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: *********************************************************************************************************** Want to know more about Parks and Recreation? Check out our web page: Seattle Parks and Recreation - Parks | seattle.gov SPR's Core Competencies are: * Accountability & Action: Holding yourself accountable for achieving goals, completing tasks, and delivering quality work. Demonstrating thoughtful initiative in actions and decision-making and promoting high quality standards. * Equity and Inclusion: Supporting the goals of the Race and Social Justice Initiative and the City's commitment to workforce equity. * Communication: Sharing and exchanging information and ideas with people in a variety of ways to help them understand and remember the information. * Service: An ongoing commitment to base decisions and actions on the needs and priorities of the City. * Teamwork: Participating as an engaged member of a team to achieve group goals. Effectively working with internal and external people to complete tasks and achieve work group goals.
    $33.1-38.3 hourly 7d ago
  • Patient Account Representative

    Valley Medical Center 3.8company rating

    Billing representative job in Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Account Representative JOB OVERVIEW: This position is responsible for performing a variety of complex duties in support of reimbursement from the patient liability and insurance carriers for both hospital and professional claim adjudication. As a Patient Account Representative, you will be a guiding force behind efficient patient billing and account management. Your responsibilities will span the entire account lifecycle - from processing claims and collecting payments to resolving issues and addressing patient inquiries with empathy and clarity. This position requires substantial knowledge and execution of third-party payer policies. Experience in patient liability management, collections, and communication proficiency is also required. DEPARTMENT: Patient Financial Services WORK HOURS: 8:00 am to 5:00 pm, Monday - Friday or assigned. REPORTS TO: Manager, Patient Financial Services PREREQUISITES: * Associate (2 year) degree required or equivalent experience, college (4 year) degree preferred. * Minimum three years of equivalent work experience in a hospital, medical office/clinic business office, or insurance company and experience with billing and collections, required. * Comprehensive working knowledge of third-party insurance processes, patient collection processing, complex remittance processing, and excellent customer service skills, required. * Demonstrated knowledge of medical terminology and abbreviations. * Demonstrated knowledge of Microsoft, Word, Excel, and Outlook. * Prior Epic Resolute Hospital and Professional experience preferred. QUALIFICATIONS: * Excellent organizational and time management skills. * Excellent written and verbal communication skills. * Intermediate technical skills including PC and MS Outlook. * Advanced knowledge of Explanation of Benefits (EOB) for both the UB-04 for Hospital Billing and HCFA 1500 for Professional Billing. * Advanced knowledge of insurance billing, collections, and insurance terminology. * Extensive knowledge of third-party reimbursements from commercial insurance companies, government payers, and other third-party specialty payers. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates effective communication and interpersonal skills with a diverse population. * Demonstrates the ability to communicate with tact, poise, courtesy, respect, and compassion. * Able to prioritize tasks, carry out assignments independently and within a team, and to practice good judgment. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Administrative Partner B. Essential Responsibilities and Competencies: * Maintains knowledge of payer requirements as a fundamental business practice responsibility under Valley Medical Center's Corporate Compliance program. * Is familiar with VMC Patient Accounts payment policies and procedures including VMC financial assistance programs. * Demonstrates the awareness of the importance of cost containment for the department. Provide suggestions regarding process or quality improvement opportunities to department manager. * Requests Financial Assistance adjustments, administrative adjustments, and requests contractual allowance corrections per policy. * Works with patients regarding options for self-pay account balances, payment arrangements, and refers patients to financial counselor when appropriate. * Receive inbound and make outbound calls to respond to and resolve questions from patients, their families, insurance companies, attorneys, or any other entity or individual. * Responsible for accurate and timely billing of UB / HCFA claims for all insurance/government payors. To include primary, secondary, and tertiary billing. * Understands and adheres to all federal, state, and local payer-billing requirements. * Utilizes payer / provider instruction manuals and bulletins, hospital policy / procedures, and other resource materials to gain information to submit "clean" claims. * Reviews the payer rejections (837 transaction sets), UB and 1500 claim forms that have been rejected by the electronic billing system. Corrects errors and releases for transmission. * Reviews Explanation of Benefits (EOB's) and vouchers, to pursue payment of claims. * Responsible for editing patient insurance information on accounts in accordance with the Insurance Carrier Change Policy and Procedure. * Contacts insurance company/ third parties, patients, physicians, and/or departmental staff to obtain necessary or missing information, and to collect outstanding payments. * Responsible to follow-up with the appropriate payer for claims status. * Identify, analyze, and resolve payment barriers. * Corrects data in payer systems such as Medicare and Medicaid * Research & resolve underpaid claims in collaboration with contracting department. * Research and appeal denied claims from payers to determine steps necessary to secure payment. * Take patient payments by phone or in person. * Explains policies and procedures to customers, solves problems independently and as part of a team. * Responsible for the daily reconciliation of cash to verify that it balances with the daily bank deposit. * Responsible for processing other department deposits within 24 hours of receipt. * Demonstrated knowledge of the current functionality of patient accounting systems * Coordinates non-compliant or disputed denials with Clinical Audit & Appeals Manager. * Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim. * Escalates problem accounts to Manager when appropriate intervention is required. * Performs all job functions in a manner consistent with Valley's expectations as defined in Valley Values. * Works collaboratively and promotes an amicable working environment developing effective working relationships with key associates (HIM, Patient Access, Clinic Network, and Hospital Departments) * Maintains confidentiality of all protected health information. * Returns all phone calls within 24 hours of receipt of message. * Adheres to policies and procedures as required by VMC. * Participate in and attend meetings and training as required. * Regular and punctual attendance is a condition of employment. * Notify PFS Director and Manager when new insurance regulations are identified. * Completes documentation of daily activities for individual productivity tracking and for patient account volume management. * Performs other related job duties as required. Created: 1/25 FLSA: NE Grade: OPEIUE CC: 8531 Job Qualifications: PREREQUISITES: * Associate (2 year) degree required or equivalent experience, college (4 year) degree preferred. * Minimum three years of equivalent work experience in a hospital, medical office/clinic business office, or insurance company and experience with billing and collections, required. * Comprehensive working knowledge of third-party insurance processes, patient collection processing, complex remittance processing, and excellent customer service skills, required. * Demonstrated knowledge of medical terminology and abbreviations. * Demonstrated knowledge of Microsoft, Word, Excel, and Outlook. * Prior Epic Resolute Hospital and Professional experience preferred. QUALIFICATIONS: * Excellent organizational and time management skills. * Excellent written and verbal communication skills. * Intermediate technical skills including PC and MS Outlook. * Advanced knowledge of Explanation of Benefits (EOB) for both the UB-04 for Hospital Billing and HCFA 1500 for Professional Billing. * Advanced knowledge of insurance billing, collections, and insurance terminology. * Extensive knowledge of third-party reimbursements from commercial insurance companies, government payers, and other third-party specialty payers. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates effective communication and interpersonal skills with a diverse population. * Demonstrates the ability to communicate with tact, poise, courtesy, respect, and compassion. * Able to prioritize tasks, carry out assignments independently and within a team, and to practice good judgment. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations.
    $37k-43k yearly est. 43d ago
  • Associate Patient Admissions Coordinator - Patient Access

    Providence Health & Services 4.2company rating

    Billing representative job in Lacey, WA

    One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Peter Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year experience in customer service or healthcare registration. Preferred Qualifications: + Coursework/Training: Some college level coursework, particularly related to Medical Terminology or Medical Assistance. + Upon hire: National Certification of CHAA + Admitting Representative and third party payor experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 404173 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Part time Job Shift: Variable Career Track: Admin Support Department: 3030 PATIENT ACCESS WA SPH Address: WA Lacey 4800 College St SE Work Location: College Street Campus-Lacey Workplace Type: On-site Pay Range: $20.76 - $26.85 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $20.8-26.9 hourly Auto-Apply 7d ago
  • Medical Billing Specialist | Home Care

    Wesley Community Health Services 4.3company rating

    Billing representative job in Federal Way, WA

    As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health. Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation: Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff). We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff). Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match. A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit. To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary. Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee. This summary is intended to reflect the most reasonable and genuinely expected offering of benefits and other compensation for the posted job. The official website for all Wesley job postings is ********************************** Wesley is not responsible for content on third-party job boards. Salary ranges, benefits and other compensation are subject to change. Enrich the lives of older adults through community, choice, and continuing care in the Medical Billing Specialist role. This medical billing role plays a leading role in billing and collecting for care services across home care, home health, and hospice. Find your sense of belonging at Wesley! This is a part-time role, based on-site in our office in Federal Way, WA. You will provide continuing care through these responsibilities Essential functions of this position include the following. Coordinate and verify primary, secondary, and tertiary insurance; complete prior authorization as needed. Complete billing preparation for home care, home health, and hospice business lines. Process Long Term Care submissions and LTC document requests. Manage billing and accounts receivable for Home Care. Adhere to collections processes and regulatory requirements. Order supplies and maintain inventory. Complete accounts payable coding. Serve as back-up for entering miscellaneous payroll earnings and mileage. Update and maintaining insurance agreements. Create and maintaining Hospice contracts. Audit service line agreements on an annual basis. Travel to client homes to educate on long term care. Other Duties and projects as assigned. Our requirements and qualifications for success Minimum one-year experience with medical billing. Prior experience with Medicare billing; understanding of billing rules. Proficient with Microsoft Office suite and other common workplace technology. Ability to read, write, speak and understand the English language. Ability to project professionalism in representing the Company. Outstanding verbal and written communication skills required. Proficiency with electronic health record systems (e.g. Brightree, PCC, WellSky) and other software programs. Proven track record of successful organizational skills, time management, project management and follow-through. Physical, environmental, and mental requirements Ability to sit, stand or walk at-will throughout shift. Ability to hear, understand, and distinguish speech and/or other sounds one-to-one, in a group, and via telephone/computer. Keyboarding and near visual acuity. Ability to lift up to 25 lbs. Reliable transportation for occasional travel to client homes to educate on billing and insurance matters. Salary Range: $29.95 to $43.16 per hour
    $32k-37k yearly est. 6d ago
  • Billing Specialist

    Centerline Logistics Corporation 3.8company rating

    Billing representative job in Seattle, WA

    Assist with various Accounts Receivable related projects for Centerline Logistics Corporation and its subsidiaries, including generating invoices, responding to customers/vendors and monitoring contracts to ensure accuracy of billing of jobs. Responsibilities Daily generation of invoices & posting of ship assist/bunker activity Monthly generation of invoices & posting of charter activity Responsible for emailing/submitting customers' requested documentation (invoices, credit memos and/or other statements) Monitors contracts to ensure the billing of jobs are appropriate and accurate Provides ad-hoc assistance to other positions within the department Accurate, courteous, timely response to customers/vendors Accurate and timely maintenance of company files and records including gathering documentation for financial statement audits Contribution to daily administrative activities of organization Collections responsibilities as needed Assists on other duties and projects as assigned Qualifications AA in Accounting or BA/BS in Accounting/Finance preferred Strong attention to detail Proficient with Excel and other Microsoft Office programs Flexible team player who can adjust to ongoing changes related to company growth Excellent communication and customer service Ability to work independently on assigned tasks with minimal or no supervision Ability to understand and execute complex oral and written instructions Assertive individual capable of achieving results while maintaining diplomacy and tact Ability to prioritize and work in a fast paced environment Must be able to read, speak, write, type, and understand English in person and over telephone Job Condition and Environment Ability to work with office staff and all company contacts/vendors Must be physically fit enough to carry office supplies Required to sit for long periods of time. Infrequent light physical effort required. Work with computers, fax machines, copiers, telephones. Expected Hours of Work Normal office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. Currently this work is in person at the office Monday - Thursday. However, there may be a need for overtime to meet deadlines for month end or other projects when needed Company Overview Centerline Logistics is a leading provider of marine transportation services in the United States. Centerline Logistics operates on the United States West Coast (including Alaska and Hawaii), US East Coast (including Puerto Rico), the U.S. Gulf Coast and the Mississippi River System. Services provided include the transportation and storage of petroleum products, tanker escort, ship assist, the transportation of general cargo and rescue towing. Centerline Logistics is the parent company of eight businesses specializing in marine services and a bulk liquids terminal business. Centerline Logistics provides accounting, administrative, human resources, safety and environmental services, as well as operational oversight to the subsidiary companies. Centerline Logistics offers competitive benefit and compensation packages. We are an Equal Employment Opportunity and Drug Free Work place. Pre-employment drug testing is required.
    $36k-46k yearly est. Auto-Apply 59d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Billing representative job in Renton, WA

    Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors in a knowledgeable and professional manner. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $25.2-27 hourly 13d ago
  • Collections Specialist

    Guardian Security Systems 3.7company rating

    Billing representative job in Seattle, WA

    Our Company: Guardian Security Systems was founded in 1976, and we have been serving the people of the PNW with their security and fire protection needs since then, for officially 50 years! We are locally owned and operated, with four offices located in Yakima, Tacoma, Bellingham, and the SODO district of Seattle in Washington State. Position Summary: The Collections Specialist plays a critical role in managing high-value and complex accounts to ensure timely collections and maintain strong customer relationships. This position is responsible for overseeing the health of accounts receivable (AR), reducing Days Sales Outstanding (DSO), and reducing outstanding AR. The role requires close collaboration with the internal AR teams, as well as cross-functional coordination with sales, customer service, and finance departments. Key responsibilities include resolving payment disputes, collecting overdue invoices, processing payments, reconciling account discrepancies, and maintaining accurate customer records. The Senior Collections Specialist also monitors and reports on key collection performance indicators (KPIs), ensuring proactive and effective collection strategies. Pay: • $27-$29 per hour Work Setting: • M-F, 7:30 am - 4:30 pm PST • Onsite or Remote Supervisory Responsibilities: • This position has no supervisory responsibilities. Essential Duties and Responsibilities: Essential duties and responsibilities include the following: • Manages a portfolio of complex or high-value accounts, focusing on the timely collection of outstanding debts and resolving payment issues. • Interacting with clients via phone and email to discuss overdue accounts, negotiate payment plans, and resolve disputes. • Investigating and resolving billing and payment discrepancies, collaborating with other departments (e.g., sales, billing, customer service) to ensure accurate and timely resolution. • Setting up payment plans, helping to resolve customer disputes, preparing accounts for outside collections, and any other efforts necessary to collect outstanding debts. • Monitoring and analyzing aging reports to prioritize collection efforts and identify at-risk accounts. • Adhering to company policies and legal requirements related to collections and customer interactions. • Providing guidance and sharing best practices, and ensuring consistent application of collection procedures. • Identifying areas for improvement in the collections process and recommending solutions to optimize efficiency and effectiveness. Education and/or Experience: • High School diploma, GED, or equivalent. • Construction or security industry experience or working with subcontractors is a plus. • Minimum 3+ years in the collections field. Key Competencies: • Flexible and reliable. • Ability to problem-solve and work with little direction. • Excellent time management, planning and forward-thinking skills. • Has a positive and professional attitude. • Excellent communication and listening skills. • Must be organized and detail oriented. Certificates, Licenses, or Registrations: • N/A Computer Skills: To perform this job successfully, an individual should have knowledge of: • Proficient with MS Office Suite, particularly Word, Excel, Outlook. • Internet savvy to navigate both internal and external sites. • Familiar with Sedona, the in-house accounting software, is a plus. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee must regularly lift and/or move up to 10 pounds, and occasionally will lift and/or move up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, and ability to adjust focus; uses fingers, hands, arms when working with mouse, keyboard, monitors; use of headset while on calls. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in a typical cubicle type office environment with overhead lighting and temperature control, and low noise levels. While working remotely, the employee is expected to maintain a safe working environment at their workstation. Guardian Security System is an Equal Opportunity Employer, and we are committed to providing a diverse, inclusive, engaging, and flexible environment for our employees - because great things happen when people feel safe bringing their authentic selves to work. All employment will be based on merit, competence, performance, and business needs.
    $27-29 hourly Auto-Apply 5d ago
  • LABORATORY COLLECTION SPECIALIST

    Navis Clinical Laboratories Inc.

    Billing representative job in Tacoma, WA

    Job Description Navis Clinical Laboratories is looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Tacoma, WA. The selected candidate will be working in a Treatment Center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be Monday thru Friday, 4:45AM-12:45PM The pay range for this role will be $16-18/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Full-time Salary: $16 - $18 per hour Schedule: Monday thru Friday, 4:45AM-12:45PM Reliably commute or planning to relocate to Tacoma, WA before starting work (Required) Education: High school or equivalent (Required) Shift availability: Early Day Shift (Preferred) Work Location: In person Job Type: Full Time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Schedule: Day shift Monday to Friday Ability to Relocate: Tacoma, WA: Relocate before starting work (Required) Work Location: In person
    $16-18 hourly 30d ago
  • Account Collections Specialist ($500 Hiring Bonus)

    Trueml

    Billing representative job in Everett, WA

    Job DescriptionWe are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded. As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence. We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!! $500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do Manage inbound and outbound calls with professionalism Negotiate fair payment plans and settlements with consumers Document all communications and account activity accurately Investigate and resolve disputes or billing discrepancies Ensure compliance with FDCPA and all company standards Balance independent work with strong team collaboration Who You Are: Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply! Outstanding verbal/written communication - professional tone always Ability to remain calm under pressure and handle rejection Goal-oriented, self-motivated, and competitive mindset Detail-oriented with strong organizational skills Comfortable using multiple systems/screens simultaneously Positive attitude, adaptability, and strong work ethic Why You'll Stay: No weekends - family-friendly schedule Supportive team environment with a competitive edge Fun monthly recognition contests and incentives Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off Long-term career growth in 3rd-party collections In addition to monthly contests & various incentives (individual and/or team) those on our 3rd Party Collector Team also earn COMMISSION (UNCAPPED) in addition to their hourly pay! While commissions are not guaranteed, our top earners have historically made $2,000 to 3,000 ( or more ) per month! Bilingüe en español e inglés? ¡Gana más!
    $34k-45k yearly est. 6d ago
  • ProFee Billing and Coding Analyst

    University of Washington 4.4company rating

    Billing representative job in Seattle, WA

    **Faculty Practice Plan Services (FPPS)** has an outstanding opportunity for a full-time, remote **Coding Business Analyst.** **WORK SCHEDULE** + 40 hours per week + Day Shift is Remote HIGHLIGHTS** The Coding Business Analyst is an operationally focused IT professional responsible for providing both technical and business analysis of UW Physicians' core business systems, UW Medicine enterprise systems, and business analysts' tasks to meet the needs of the user community. This position serves as a liaison between Clinical Applications, Business Applications, and FPPS Operations. The role requires a deep understanding of revenue cycle workflows and their impact on FPPS business objectives. It serves as a subject matter expert bridging the gap between coding and revenue cycle, both technically and operationally. The Coding Business Analyst is responsible for collaborating with the FPPS Business Owners and IT partners, facilitating business requirements analysis via the methodical investigation, analysis, review, and documentation of all or part of a business in terms of business functions and data needs. He or she will manage the requirements development process through the elicitation, analysis, specification, and verification of multiple levels of requirements (business, stakeholder, solution) and support the ongoing management of the requirements. The Coding Business Analyst creates viable and consumable specifications, including acceptance criteria, in preparation for the sign-off, construction, and testing of design/build/configurations. **PRIMARY RESPONSIBILITIES** + Function as subject matter expert for clinical and revenue cycle applications while working with clinical and business users to define and document business cases for initiatives, including a clear definition of business needs, alignment to strategic objectives, benefits, and KPIs. + Leads and facilitates requirements meetings to perform requirements analysis and develop/document/validate technical solutions. + Develop test strategies, utilize best practice testing tools & techniques such as test scenario creation, traceability matrices, testing checklists, testing sign off documentation, and test labs. + Facilitates user acceptance testing. + Regularly documents and communicates project status to leadership, customers, and business stakeholders. + Develops, implements, and maintains regular reports that illustrate the health of the Business Analyst function within FPPS, and other reports as required. + Assists in identifying and implementing Application standards, culture, and guidelines, best practice methodologies, as well as processes and tools that will support the needs of customers, stakeholders, and the organization. + Provide Coding expertise and quality assurance testing, and monitoring + Conduct research and update Operational leadership on possible new edits, CMS changes, and payer policies + Develops, manages, and maintains all testing scripts for projects, process improvements, and Epic Upgrades. + Develop, implement, and evaluate departmental operations to assure excellent customer service by identifying customers, understanding their respective needs and expectations, ensuring prompt incident and problem resolution, and measuring their satisfaction regularly. + Coordinate activities and projects with other leaders/managers within ITS, FPPS, or partner organizations that have dependencies upon or are complementary to these projects. + Utilize project management practices and standards (e.g., issue management, risk management, project scheduling, etc.) as required for relevant endeavors and activities by assigned teams. + Support the execution of UWP's Operational excellence roadmap and strategy, leveraging industry best practice methods and tools such as Lean/Six Sigma, Kaizen. + Develop the departmental staffing, skills, and expertise to support organization-wide adoption of process improvement methods and tools such as Lean/Six Sigma. **POSITIONS REQUIREMENTS** + Bachelors Degree + Epic Resolute PB Administrator Certification and Coding Certification (CPC, CCS-P) + 2-3 years of analytical, auditing, or training experience in a Health Care environment. + Familiarity with reimbursement and billing regulations such as the WAC, CMS, DSHS, and L & I. + 3-5 years of experience in business analysis and requirements definition with a thorough understanding of data analysis and requirements documentation techniques. **DESIRED EXPERIENCE/SKILLS** + Previous experience in and knowledge of the academic healthcare environment + Certification or experience in 1 or more Epic Ambulatory or IP Clinical Modules, ie, Epiccare, Optime/Anesthesia + Certification or experience with Project Management ( PPM, CAPM) Methodologies and tools + Certification or experience with Lean or Lean Six Sigma Methodologies and tools **ABOUT FACULTY PRACTICE PLAN SERVICES** UW Medicine Faculty Practice Plan Services (FPPS) supports UW Physicians (UWP), a practice group for more than 3,000 physicians and other healthcare professionals associated with UW Medicine. UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Primary Care Clinics, UW Medical Center - Northwest, the UW School of Medicine, Valley Medical Center, and Airlift Northwest. UWP members also practice at the Seattle Cancer Care Alliance, a partnership of UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Children's Hospital. Teamwork. Community. Opportunity. Become part of our team. Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $69,576.00 annual **Pay Range Maximum:** $104,352.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $69.6k-104.4k yearly 60d+ ago
  • Billing Specialists

    Servpro Team Friermuth

    Billing representative job in Puyallup, WA

    Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Customer-Focused, Team Driven, and Company Centric Billing Specialist - SERVPRO Team Friermuth About UsWe restore lives and property with urgency, care, and excellence-every time. Our mission is to serve people, bringing calm, clarity, and confidence when it matters most. Our vision is to be the most trusted name in restoration, powered by a team that leads with heart and hustle. Core Values & Guiding Principles· Heart & Hustle - Give your Best· Accountability - Own the Outcome· Alignment - One team. One mission. Zero excuses. TEAMWORK WINS· Positivity - Here to Help· Integrity - Do What is Right Role OverviewAs a Billing Specialist, you'll support our finance department by accurately creating invoices, maintaining records, and ensuring timely payments. You'll work closely with our internal team, customers, and insurance partners, always acting with urgency and integrity. Responsibilities· Accurately create customer invoices and process payments.· Maintain organized records and documentation of all billing activities.· Resolve collections and customer disputes with empathy and clear communication.· Handle liens, reconcile accounts, and prepare bank deposits.· Prepare accurate reporting for management and maintain digital files. Qualifications· Accounts Receivable experience required.· Accounting experience desired.· Experience in insurance, construction, or service industry preferred.· Moderate proficiency with Microsoft Office 365 and QuickBooks Online.· Ability to complete background check and drug screen per company policy. Benefits· Competitive pay, career path planning, and training.· Dental, health, and vision insurance available day 1.· 401(k) with employer match, paid holidays, PTO, and sick leave.· Employee referral and recognition programs. Work EnvironmentMonday-Friday, 8:30am-5pm. On-site position; not remote/hybrid. SERVPRO Team Friermuth supports and hires military veterans and spouses. Compensation: $21.00 - $24.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $21-24 hourly Auto-Apply 18d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Billing representative job in Silverdale, WA

    Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Our Associate Blood Collection Specialist role may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $25.2-27 hourly 5d ago
  • Account Collections Specialist ($500 Hiring Bonus)

    Trueml

    Billing representative job in Everett, WA

    We are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded. As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence. We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!! $500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do Manage inbound and outbound calls with professionalism Negotiate fair payment plans and settlements with consumers Document all communications and account activity accurately Investigate and resolve disputes or billing discrepancies Ensure compliance with FDCPA and all company standards Balance independent work with strong team collaboration Who You Are: Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply! Outstanding verbal/written communication - professional tone always Ability to remain calm under pressure and handle rejection Goal-oriented, self-motivated, and competitive mindset Detail-oriented with strong organizational skills Comfortable using multiple systems/screens simultaneously Positive attitude, adaptability, and strong work ethic Why You'll Stay: No weekends - family-friendly schedule Supportive team environment with a competitive edge Fun monthly recognition contests and incentives Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off Long-term career growth in 3rd-party collections
    $34k-45k yearly est. Auto-Apply 60d+ ago

Learn more about billing representative jobs

How much does a billing representative earn in Renton, WA?

The average billing representative in Renton, WA earns between $32,000 and $47,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.

Average billing representative salary in Renton, WA

$39,000
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