Billing representative jobs in South Dakota - 223 jobs

* Collections Specialist - Direct Placement Opportunity* * Sioux Falls, SD | Mon-Fri, 8am-5pm | $20/hr + Uncapped Incentives * *A growing financial lender* is hiring Collections Specialists to support merchants, resolve delinquencies, and drive strong financial outcomes. * What You'll Do* * Investigate compliance issues & review financial data * Use skiptracing tools to locate merchants * Make 4.5-7.5 hours of outbound/inbound calls daily * Negotiate payment plans & handle sensitive conversations * Document account activity & manage digital files * What We're Looking For* * *1+ year collections experience* (consumer or B2B) * Strong negotiation skills & calm, professional phone presence * Excellent communication + comfort with MS Office & multitab systems * Detailoriented, adaptable, and teamfocused *Bonus:* B2B or commercial lending experience. * Why You'll Love It* * *Uncapped incentives* ($1k-$5k/mo; top earners $100k+) * *Casual, familyoriented culture* * *Health insurance + 401(k) match* * *Monthly potlucks & teamfocused environment* * *Growth potential* in a fastexpanding organization * *Core values:* Be Bold & Brilliant, Team Up, Act Like an Owner, Do the Right Thing * Start Date:* *February 1, 2026 (or next available Monday)* *Job Type & Location* This is a Permanent position based out of Sioux Falls, SD. *Pay and Benefits*The pay range for this position is $41600.00 - $41600.00/yr. access to full benefits upon request *Workplace Type*This is a fully onsite position in Sioux Falls,SD. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking a Billing & Invoice Administrator to join our team in our corporate office located in Sioux Falls, SD (4401 S Technology Dr, 57106). In this role, you will assist with revenue verification for invoicing and payroll. You will prepare invoices, reviewing client billing details to ensure all deadlines are met for each client. Why TAK? * Full Time * Onsite Monday - Friday, between 7:30am - 5:00pm * Paid Weekly * Compensation: $24 - $26 per hour, DOE * Full Benefits Package (Medical, Dental & Vision) * Paid Time Off * 401(k) with Company Match! * 25K Company Paid Life Insurance * Independent Work & Team Collaboration * Career Development & Advancement Opportunities! The Role * Assist with revenue verification for invoicing and payroll * Responsible for weekly invoice status tracking and reporting, as well as weekly job updating from client portal to internal system * Communicate with clients and field leaders as needed * Prepare project invoices to include any special client billing requirements and ensure all client billing deadlines are met * Follow up on client billing issues until payment is issued * Ad-hoc reporting and tracking * Other duties as assigned Requirements * 1+ year(s) administrative support, data entry or relatable experience required * Previous invoicing/billing experience * Excellent data entry skills with strong attention to detail * Strong analytical skills, ability to identify and resolve issues quickly * Proficient with Microsoft Excel, including Pivot Tables and complex formula creation * Proficient with other Microsoft Office Suite programs (Teams, Outlook, Word, etc) * Ability to learn new software efficiently * Excellent verbal and written communication skills * Excellent interpersonal and customer service skills * Ability to multitask while meeting time sensitive deadlines * Ability to be flexible and adjust to changes * Ability to champion a positive environment with a can-do attitude * Able to work in an office environment with prolonged periods of sitting at a desk and working on a computer * Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving * Passing of all pre-employment requirements (MVR, Background Check, Drug Screen) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting ***************************** Salary Description $24 - $26 per hour, DOE

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Sturgis, SD USA Department STH Patient Financial Services Scheduled Weekly Hours 40 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 64 Monument Health Sturgis Hospital Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

The Billing & Collections Specialist is responsible for contributing to and ensuring the operational success of the billing department. They will be responsible for accurately processing billing invoices, ensuring timely payment collections, resolving billing discrepancies, and maintaining comprehensive billing records. This role requires strong attention to detail, organizational skills, and proficiency in billing software and financial systems. Job Structure Details On-Site, Sioux Falls, SD Full Time, Monday-Friday, no nights or weekends Non-Exempt/Hourly Benefits Health, Dental, Vision Insurance 401(k) Employer Contribution of 4% Paid Time Off and Volunteer Time Off Parental Leave Paid 30 Minute Lunch Catered lunch every Monday Monthly 15-minute massage Responsibilities & Duties Generate and distribute accurate billing invoices to clients in a timely manner. Address billing inquiries and concerns from clients in a professional and timely manner. Reconcile billing statements and resolve any discrepancies or issues. Maintain organized and up-to-date billing records, including invoices, payments, and customer information. Ensure compliance with company billing policies, as well as local, state, and federal regulations. Contact clients with overdue accounts via phone, email, or mail to negotiate payment arrangements and facilitate debt resolution. Negotiate payment plans and settlements with clients based on their financial situations and organizational policies. Identify opportunities for process improvements and efficiency in billing process and procedures. Maintain up-to-date knowledge of IRA rules and regulations. Work closely with internal teams to ensure seamless experience for clients and support overall business objectives. Other tasks as assigned by management. Qualifications & Requirements Bachelor's degree in business, finance, accounting, or a related field (or equivalent work experience). Previous experience in billing, accounting, or finance is a plus. Previous experience with Salesforce and/or Net Suites preferred, not required. Commitment to delivering exceptional customer service. Strong verbal and written communication skills. Excellent attention to detail and accuracy. Ability to prioritize tasks and manage time effectively. Ability to work independently and collaboratively in a team environment.

Billing and Collection Specialist Department: Billing Reports To: Director of Revenue Cycle Urology Specialists is seeking a motivated and detail oriented Billing and Collection Specialist to join our growing team. This role plays a vital part in supporting our patients and ensuring accurate, timely reimbursement while providing excellent customer service in a professional healthcare environment. Why Join Us? Monday through Friday schedule with a half day off each week Shifts between 7:30 AM and 5:00 PM, with early Fridays ending at 4:00 PM No nights, weekends, holidays, or on call hours Full time, benefit eligible position offering the perks and personalized culture of an independent practice Generous 401k with profit sharing Comprehensive benefits package including health, dental, vision, life insurance, short and long term disability, extended sick leave, paid time off, and paid holidays Supportive, team oriented environment with opportunities to grow and learn new skills Position Summary The Billing and Collection Specialist manages patient accounts in accordance with clinic guidelines for unpaid services. This role works closely with patients, insurance companies, and other third parties to resolve balances, establish payment arrangements, and provide clear communication regarding the billing process. The ideal candidate is organized, compassionate, and comfortable handling sensitive financial discussions with professionalism. Key Responsibilities Manage patient accounts, including payment arrangements, insurance follow up, and account resolution Communicate with patients, third party payors, and attorneys regarding account inquiries Make collection calls in a professional and respectful manner Orient new patients to the practice billing process and arrange pre payments and financial agreements prior to services Perform daily credit card reconciliation and prepare weekly patient balance statements Assist walk in patients with billing questions and payments Maintain accurate and confidential patient account records Utilize computerized billing and accounting systems to maintain records and perform clerical duties Ensure compliance with clinic policies, privacy standards, and applicable laws and regulations Perform other duties as assigned Education and Experience High school diploma or GED required One year of experience in a healthcare business office preferred Previous medical billing or collection experience preferred Knowledge and Skills Knowledge of medical billing and collection practices Understanding of insurance processing, claims filing, denial research, and pre certification guidelines Familiarity with basic medical coding and payer participation policies Knowledge of applicable federal, state, and local regulations related to collections Strong computer skills, including billing systems and ten key by touch Ability to communicate clearly and professionally with patients, coworkers, and external organizations Ability to remain calm and effective in challenging situations Strong attention to detail and commitment to maintaining confidentiality If you enjoy working in a collaborative healthcare setting and take pride in helping patients navigate the financial side of their care, we encourage you to apply and become part of the Urology Specialists team. Equal Opportunity Employer Urology Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

The Billing Assistant provides support to the billing & collections department in an effort to expedite case management. The billing assistant's primary responsibility is to mail clean claims in a timely manner with the appropriate documentation to the payor responsible. Responsibilities: * Responsible for mailing paper claims for 30-35 Centers with an average monthly volume of 10K-15k. * Review Clearinghouse EDI Payer ID's and EMR system to see if claim can be sent electronically vs paper. * Print all paper claims from Vision/AdvantX, review claims for accuracy including modifiers, payers, claims addresses, and additional pertinent information included. * Ensure overall claim alignment and claim formatting, per payer guidelines. * Gather all supporting documentation such as operative notes, block reports, implant logs, etc. which MUST be attached with mailed claims. * Scan and upload claims & supporting documentation to the daily work folder and/or claims management system. * Notate in the EMR system with date claim was sent, mailing address, and supporting documentation mailed with claim. * Manage claim queues to ensure that cases are assigned to the correct team member for processing. * Collaborate as a team to mail overpayment letters and review returned mail twice a week. * Monitor communication and automation between various systems to ensure documents are getting to the coding team in a timely manner. * Coordinate with the billing team to update corrections that need to be addressed in greater detail are completed. * Complete additional duties as assigned. Required Skills: Requirements: * 1-2 years' experience in medical billing and/or accounts receivables preferably in an ASC setting. * Knowledge of CPT & ICD-10. * Strong attention to detail. * Ability to complete independent assignments with minimal supervision. * Basic knowledge of payers, EOB's and claims processing. * Basic knowledge of billing software, vendors, and clearinghouses. * High School Diploma or equivalent.

We are seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. This role involves setting up appointments, verifying insurance details, collecting payments, assisting with paperwork, and maintaining patient charts. Additionally, the coordinator will complete specialized reports, verify document accuracy, respond to emails, update patient information, manage office supplies, and handle incoming and outgoing mail. Ideal candidates will possess strong communication skills, attention to detail, and a commitment to patient care. Location: SFSH Urgent Care & WorkForce Clinic at 85th Street/Minnesota Ave. [7600 S Minnesota Ave. Sioux Falls, SD 57108] Full-time, variable schedules. Monday-Friday Shifts vary between working 7:00AM-3:30PM and 8:30AM-5:00PM EDUCATION AND EXPERIENCE High school diploma or equivalent required. Associate's degree preferred. Experience in Electronic Medical Records [EMR] preferred. Two plus years of related experience preferred, ideally in a clinical setting. Experience with medical terminology and insurance processes preferred. Friends and Family CPR required; can be obtained upon hire. Sioux Falls Specialty Hospital is proud to be physician-owned and operated. We are an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity. For more info or questions contact HR: Email: ****************

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Spearfish, SD USA Department SPH Emergency Services Scheduled Weekly Hours 36 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 62 Monument Health Spearfish Hospital Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Spearfish, SD USA Department SPH Emergency Services Scheduled Weekly Hours 36 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 62 Monument Health Spearfish Hospital Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

This position is responsible for all activities related to invoicing for our print, signs, apparel, and promotional services. Applicants must be analytical, organized, and able to assist with donation tracking, process mailing fees, estimates and cross brand billing. Must have excellent computer and mathematical skills, have multi-tasking abilities, keep accurate records and have a strong attention to detail. Essential Duties and Responsibilities Top 5 Functions Invoice and calculate tax for completed projects at QQP Track In-Kind donations and adjustments for QQP Process vendor invoices for accurate billing on outside goods and services. Organize and present daily invoices to accounting for integration. Enter new customers into company systems Essential Duties and Responsibilities Billing QQP Print, Signs, Apparel, Promotional projects. Reviewing all orders for accurate quote to mfg. requests Work with promotional vendors for invoicing and applying appropriate markups and upcharges. Work with the QQP and Midstates shipping team for accurate freight charges. Apply appropriate freight markups as needed per customer's negotiated rates. Work with the Midstates mailroom team for accurate invoicing of USPS services. Read graphics logs and apply charges for graphics services. Document and track all In-Kind donations. Follow and apply adjustments per the adjustment request platform. Utilize clickup as an organizational tool for additional information needed from the QQP team. Work with the billing team at Midstates Inc and Panther for accurate invoicing of intercompany produced services. Use the Billing Bot as a tool for maximized billing volume. Keep paper invoices organized and submitted per the accounting teams needs for integration. Prioritize walk in customer “Cash” invoices. Keep a rolling 13month history of all jobs invoiced, work order tickets, and live samples. Review and edit appropriate tax as needed per tax code by city/state. Strive for a weekly clearing of all jobs produced staying current with the ebbs and flows of ticket volume. Enter new customers into all data bases for consistent tracking of work across all brands. Maintain global customer notes for communication to all billing specialists. Review reporting and submit rebates for processing. All other duties as assigned Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactory. The requirements listed below are representation of the knowledge, skill and/or ability required. Excellent customer service skills. Excellent oral and written communication skills. Excellent organizational skills. Professional, courteous telephone etiquette. General understanding of tax code. Overall understanding of printing, signs, apparel, and related processes. Ability to operate all standard office equipment. Must be flexible. Must be able to work well with a diverse group of people and individuals. Must be able to adjust to volume spikes during peak seasons (Work OT as needed). Must be able to carry out multi-task projects simultaneously. Basic computer operation skills to include 10key. Regular and consistent attendance. Education and/or Experience Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to apply basic math concepts (add, subtract, multiply, and divide). Ability to calculate figures and amounts such as discounts, interest and percentages. Ability to apply concepts of basic algebra. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical and Working Conditions The job is performed in a manufacturing facility with exposure to large equipment, noise, and materials related to the printing process. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of the job. Ability to sit and/or stand for extended periods of time. Ability to occasionally bend, stoop or kneel. Ability to use hands and arms to type, reach, handle or feel. Ability to frequently lift/move up to 10 pounds and occasionally lift/move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities None.

Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

The Collections Representative is responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiation payment plans and maintaining accurate records of all interactions all while ensuring compliance with relevant laws and regulations. Essential Job Functions Contacting Customers: Reach out to customers through phone, email, or mail to discuss overdue accounts and arrange for payment. Negotiating Payment Plans: Collaborate with customers to establish manageable payment plans while ensuring timely debt recovery. Updating Account Information: Maintain accurate records of customer interactions, payment agreements, and account statuses in the company's database. Researching Accounts: Investigate and analyze customer accounts to understand the reasons for non-payment and determine the best course of action. Collaborating with Team Members: Work on-site with coworkers, management, and other departments to resolve customer issues and ensure accurate account information. Participate in on-site training and development activities to enhance skills and performance. Compliance: Ensure all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA). Problem-Solving: Identify and address any issues or disputes that arise during the collection process, working to find solutions that are acceptable to both the company and the customer. Customer Service: Provide excellent customer service by being empathetic, professional, and respectful during all interactions with customers. Monitoring Accounts: Regularly review account statuses to identify any changes or improvements and take appropriate action. Physical Abilities Sitting for Extended Periods: Ability to sit comfortably for long periods while making calls and working on a computer. Manual Dexterity: Efficient use of a keyboard and mouse for data entry and navigating software applications. Speaking Clearly: Strong verbal communication skills for effective negotiation and conveying information. Hearing Ability: Good hearing to understand customer responses during phone conversations. Visual Ability: Ability to read and review documents, screens, and reports accurately. Communication Skills Auditory Abilities: Active listening to understand customer concerns and ensure accuracy during conversations. Verbal Communication: Clear and confident speaking to convey information, persuade customers, and build rapport. Written Communication: Professional and clear writing for emails, messages, and accurate documentation. Reading and Comprehension: Understanding company policies, analyzing account details, and solving problems using written information. Qualifications High school diploma or equivalent. Previous experience in collections, customer service, or related field. Strong negotiation and communication skills. Proficiency in using computer software and databases. Knowledge of relevant laws and regulations, such as the FDCPA. This is to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this Company. This job description is not to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Mission : The Collections Quality Control Agent is responsible for ensuring the effectiveness and compliance of the rent collection process across the assigned portfolio. This role involves in-person interactions with residents to address delinquent accounts, overseeing virtual collection agents, and performing phone-based collection efforts. The agent will play a vital role in maintaining accurate records and ensuring all notices are posted and collection procedures are followed in accordance with company policy. Accountabilities: * Conduct on-site visits and knock on tenant doors to collect delinquent rent payments. * Maintain professionalism and ensure interactions comply with fair housing laws and company policies. * Verify that all required notices are posted accurately and according to company policy and local regulations. * Supervise and coordinate the efforts of a team of virtual collection agents. * Monitor team performance to ensure adherence to collection strategies and goals. * Make outbound calls to residents to resolve delinquent accounts. * Negotiate payment arrangements and follow up on payment commitments. * Provide regular updates to the Regional Manager on collection activities, delinquencies, and team performance. * Other duties as assigned by Regional Manager. Critical Success Factors * Passion - for the company's mission * Positive- Can-do attitude with a commitment to excellence * Assertiveness- Confidently and effectively communicate expectations, enforce company policies and handle challenging interactions with residents and team members. * Goal Oriented - naturally motivated to reach goals. * Customer service oriented- strong organizational skills * Interpersonal/Communication Skills - an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Create team atmosphere with internal staff while achieving key objectives. * Maturity - Able to operate independently and as a member of the team. * Professional - unquestionable integrity, credibility, and character, who has demonstrated high moral and ethical behavior. Key Processes: Rent Collections Education, Training and Qualifications * Proven experience in collections, including negotiation and conflict resolution skills, is required. * Strong interpersonal and communication skills, both in person and over the phone. * Ability to work independently and manage time effectively. * Previous experience in property management is preferred. * Familiarity with rent collection procedures and housing regulations. * Microsoft Office experience is required, and any property management software experience is desired. AppFolio knowledge is A+. * Available to work a flexible schedule including evenings and weekends as needed Physical Requirements: While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

*Collections Specialist- Weekly Pay- Start ASAP* *Pay: $20-$22/hour* *Hours: Monday-Friday, 8 am- 5 pm* As a Collections Specialist, you will be responsible for investigating, documenting, and resolving compliance issues by interpreting and applying company agreements. You will examine detailed financial data to evaluate account status and determine appropriate actions, utilizing skip-tracing methods and online research tools to locate merchants with overdue accounts. *Responsibilities:* * Investigate, document, and resolve compliance issues by interpreting and applying company agreements. * Examine detailed financial data to evaluate account status and determine appropriate actions. * Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts. * Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions. * Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations. *Essential Skills:* * Minimum one year of collections experience. * Proven ability to negotiate effectively and utilize skip-tracing techniques. * Professional and composed phone demeanor with a talent for remaining calm and diplomatic in high-pressure situations. * Exceptional written and verbal communication skills. * Proficient in Microsoft Word, Excel, and standard office equipment. * Meticulous attention to detail, ensuring efficient error identification and resolution. * Highly adaptable and flexible team player with a collaborative mindset. *Additional Skills & Qualifications:* * Demonstrated expertise in B2B collections within the commercial lending sector. * Ability to engage in tough conversations with maturity and empathy. * Comfortable with technology, including toggling between tabs and using Microsoft tools. * Ability to learn new computer programs quickly and efficiently. *Why Work Here?* Enjoy a family-oriented and casual work environment with flexibility and individual attention. Benefit from health insurance, a matching 401K plan, and a culture that values teamwork and accountability. Experience the satisfaction of a performance-driven incentive structure with uncapped earning potential, rewarding those who excel in their roles. *Work Environment:* This role primarily involves making outbound and inbound calls for 4.5 to 7.5 hours daily, in a mostly sedentary position. The team embraces a 'work hard, play hard' culture with a collaborative spirit, engaging in regular meetings and team activities. The work schedule is Monday to Friday from 8:00 am to 5:00 pm, with occasional evening and weekend work as needed. *Job Type & Location*This is a Permanent position based out of Sioux Falls, SD. *Pay and Benefits*The pay range for this position is $41600.00 - $41600.00/yr. access to full benefits upon request *Workplace Type*This is a fully onsite position in Sioux Falls,SD. *Application Deadline*This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description We are seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. This role involves setting up appointments, verifying insurance details, collecting payments, assisting with paperwork, and maintaining patient charts. Additionally, the coordinator will complete specialized reports, verify document accuracy, respond to emails, update patient information, manage office supplies, and handle incoming and outgoing mail. Ideal candidates will possess strong communication skills, attention to detail, and a commitment to patient care. Location: SFSH Urgent Care & WorkForce Clinic at 85th Street/Minnesota Ave. [7600 S Minnesota Ave. Sioux Falls, SD 57108] Full-time, variable schedules. Monday-Friday Shifts vary between working 7:00AM-3:30PM and 8:30AM-5:00PM EDUCATION AND EXPERIENCE High school diploma or equivalent required. Associate's degree preferred. Experience in Electronic Medical Records [EMR] preferred. Two plus years of related experience preferred, ideally in a clinical setting. Experience with medical terminology and insurance processes preferred. Friends and Family CPR required; can be obtained upon hire. Sioux Falls Specialty Hospital is proud to be physician-owned and operated. We are an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity. For more info or questions contact HR: Email: **************** #hc214467

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Spearfish, SD USA Department SPH Emergency Services Scheduled Weekly Hours 20 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 62 Monument Health Spearfish Hospital Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department MHUC Rapid Valley Clinic Management Scheduled Weekly Hours 40 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job DescriptionDescription: This position is responsible for all activities related to invoicing for our print, signs, apparel, and promotional services. Applicants must be analytical, organized, and able to assist with donation tracking, process mailing fees, estimates and cross brand billing. Must have excellent computer and mathematical skills, have multi-tasking abilities, keep accurate records and have a strong attention to detail. Essential Duties and Responsibilities Top 5 Functions Invoice and calculate tax for completed projects at QQP Track In-Kind donations and adjustments for QQP Process vendor invoices for accurate billing on outside goods and services. Organize and present daily invoices to accounting for integration. Enter new customers into company systems Essential Duties and Responsibilities Billing QQP Print, Signs, Apparel, Promotional projects. Reviewing all orders for accurate quote to mfg. requests Work with promotional vendors for invoicing and applying appropriate markups and upcharges. Work with the QQP and Midstates shipping team for accurate freight charges. Apply appropriate freight markups as needed per customer's negotiated rates. Work with the Midstates mailroom team for accurate invoicing of USPS services. Read graphics logs and apply charges for graphics services. Document and track all In-Kind donations. Follow and apply adjustments per the adjustment request platform. Utilize clickup as an organizational tool for additional information needed from the QQP team. Work with the billing team at Midstates Inc and Panther for accurate invoicing of intercompany produced services. Use the Billing Bot as a tool for maximized billing volume. Keep paper invoices organized and submitted per the accounting teams needs for integration. Prioritize walk in customer “Cash” invoices. Keep a rolling 13month history of all jobs invoiced, work order tickets, and live samples. Review and edit appropriate tax as needed per tax code by city/state. Strive for a weekly clearing of all jobs produced staying current with the ebbs and flows of ticket volume. Enter new customers into all data bases for consistent tracking of work across all brands. Maintain global customer notes for communication to all billing specialists. Review reporting and submit rebates for processing. All other duties as assigned Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactory. The requirements listed below are representation of the knowledge, skill and/or ability required. Excellent customer service skills. Excellent oral and written communication skills. Excellent organizational skills. Professional, courteous telephone etiquette. General understanding of tax code. Overall understanding of printing, signs, apparel, and related processes. Ability to operate all standard office equipment. Must be flexible. Must be able to work well with a diverse group of people and individuals. Must be able to adjust to volume spikes during peak seasons (Work OT as needed). Must be able to carry out multi-task projects simultaneously. Basic computer operation skills to include 10key. Regular and consistent attendance. Education and/or Experience Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to apply basic math concepts (add, subtract, multiply, and divide). Ability to calculate figures and amounts such as discounts, interest and percentages. Ability to apply concepts of basic algebra. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical and Working Conditions The job is performed in a manufacturing facility with exposure to large equipment, noise, and materials related to the printing process. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of the job. Ability to sit and/or stand for extended periods of time. Ability to occasionally bend, stoop or kneel. Ability to use hands and arms to type, reach, handle or feel. Ability to frequently lift/move up to 10 pounds and occasionally lift/move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities None.

Mission : The Collections Quality Control Agent is responsible for ensuring the effectiveness and compliance of the rent collection process across the assigned portfolio. This role involves in-person interactions with residents to address delinquent accounts, overseeing virtual collection agents, and performing phone-based collection efforts. The agent will play a vital role in maintaining accurate records and ensuring all notices are posted and collection procedures are followed in accordance with company policy. Accountabilities: Conduct on-site visits and knock on tenant doors to collect delinquent rent payments. Maintain professionalism and ensure interactions comply with fair housing laws and company policies. Verify that all required notices are posted accurately and according to company policy and local regulations. Supervise and coordinate the efforts of a team of virtual collection agents. Monitor team performance to ensure adherence to collection strategies and goals. Make outbound calls to residents to resolve delinquent accounts. Negotiate payment arrangements and follow up on payment commitments. Provide regular updates to the Regional Manager on collection activities, delinquencies, and team performance. Other duties as assigned by Regional Manager. Critical Success Factors Passion - for the company's mission Positive- Can-do attitude with a commitment to excellence Assertiveness- Confidently and effectively communicate expectations, enforce company policies and handle challenging interactions with residents and team members. Goal Oriented - naturally motivated to reach goals. Customer service oriented- strong organizational skills Interpersonal/Communication Skills - an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Create team atmosphere with internal staff while achieving key objectives. Maturity - Able to operate independently and as a member of the team. Professional - unquestionable integrity, credibility, and character, who has demonstrated high moral and ethical behavior. Key Processes: Rent Collections Education, Training and Qualifications Proven experience in collections, including negotiation and conflict resolution skills, is . Strong interpersonal and communication skills, both in person and over the phone. Ability to work independently and manage time effectively. Previous experience in property management is preferred. Familiarity with rent collection procedures and housing regulations. Microsoft Office experience is , and any property management software experience is desired. AppFolio knowledge is A+. Available to work a flexible schedule including evenings and weekends as needed Physical Requirements: While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.