Billing representative jobs in Tennessee

The Clinical Reimbursement Specialist ensures correct monetary reimbursement for any services offered to patients and residents covered by insurance programs by reviewing patient records and clinical care programs. in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Registered nurse with an active state license and MDS and RAI experience. Specific Job Requirements Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and computer use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Environment: Remote 6695

Focus Sleep Centers, accredited by the American Academy of Sleep Medicine, specializes in testing and treating sleep disorders such as snoring, sleep apnea, narcolepsy, and more. Our professional staff of doctors, nurse practitioners, and board registered sleep technologists are dedicated to providing optimal care for our patients. We offer overnight sleep studies in a comfortable hotel-like setting and may provide home sleep studies for eligible patients. Role Description This is a full-time on-site role for a Patient Access - Intake at Focus Sleep Centers located in Germantown, TN. The role will integrate with other Patient Access representatives onsite or other locations. The successful candidate must maintain professional and cheerful demeanor with co-workers, customers, and providers at all times. Responsibilities may include but not limited to: High level of organization Maintaining a fast pace of work to stay ahead of daily incoming referrals Scheduling and data entry Patient registration Insurance verification Excellent written and verbal communication Strong computer skills, including scanning, email, Excel Accurate documentation in EMR Excellent phone and written skills for incoming/outgoing calls, texts, emails Following company policies Qualifications Insurance Verification and Patient Registration skills Fluent knowledge of Word, Excel and Outlook Excellent Communication skills Experience in a healthcare setting is a plus Ability to multitask and prioritize tasks efficiently Proficiency in using electronic health records systems Motivated to work in a steady environment and handle the workload timely, accurately, and efficiently Excellent time management skills Knowledge of Medical Terminology High school diploma or equivalent All candidates must complete an assessment before being considered for an interview. Compensation is base pay with eligibility to earn quarterly payouts, based on individual and company KPIs.

Bankers Life , one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Professionals. We offer award-winning training, access to mentors, and a workday that can be built around your lifestyle and an opportunity to advance your career within a leadership role. As an Insurance Professional, you will: Build a client base by growing relationships with your network and providing guidance Gain expertise through sponsored coursework and proprietary agent development training Guide clients through important financial decisions using the latest software and our expansive product portfolio Own your career by utilizing company sponsored leadership development programs to increase your potential for advancement to our mid or upper-level management roles Build manage, and lead teams of Insurance Professionals What makes a great Insurance Professional? Strong relationship building and communication skills Self-motivation to network and prospect for new clients, while demonstrating strong time management skills A competitive and entrepreneurial spirit to achieve success both for yourself and others The ability to present complicated concepts effectively What we offer: Highly competitive commission structure designed to grow with you Passive income opportunities and bonus programs Fully paid study programs for insurance licensing, SIE, Series 6, Series 63, CFP Award-winning training - Bankers Life has been named as a Training Apex Award Winner for the twelfth consecutive year Flexible in-office schedules once you complete your agent training Progressive advancement opportunities Retirement savings program and more Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************

The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications • Verifiable High School diploma or GED is required. Additional Information All your information will be kept confidential according to EEO guidelines.

Summary and overall objective of the job To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month. Supervisory Responsibilities: Include this section if it is a supervisory or manager position. List those responsibilities. Duties/Responsibilities: Collect, file, maintain daily and monthly billing backup documentation. Maintain daily reports of the activity on each of ACB's clients to project the monthly billing. Using pre-formatted excel templates, populate billing information provided by each department for their respective clients. Communicate with departments on billing related issues. Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client. Create the draft invoices to be send to Management for approval, release to the specific client once approval is received. Capture billing information on several Management reports to be distributed after billing has been completed. File the billing for that given months billing. Perform other duties as assigned.Required Skills/Abilities:· This position requires good communication skill both verbal and written.· Requires operating a telephone, 10-key calculator, and a computer.· Must be able to follow written and oral communications.· Proficiency in general math and a working knowledge of excel.· This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned. Working Knowledge of Great Planes and Docuware a plus

Join our dynamic team of Health Insurance Billing Follow Up Specialist and find out why our employees voted us the "Best Call Centers to Work For" 4 years in a row!! 2018-2023! "I've always felt valued as an employee while maintaining a great relationship with upper management and fellow coworkers. I am grateful and appreciative to work for a great company and excited for our future!!" Andi B. Health Insurance Billing Follow Up Specialist are responsible for claims processing and insurance follow up, eligibility reviews, denial reviews, appeals processing, and trends analysis while providing excellent customer service to our clients and their consumers. Flexible schedules available for interviews!! Ideal Candidates will have: Previous billing experience Familiarity with claims software and clearinghouses Familiarity with both governmental and commercials insurance plans Understanding of UB-04 and 1500 forms Experience with denial and appeal processes Ability to review and interpret EOBs and reason codes Ability to learn new software quickly Understanding of HIPAA Professional communication skills A desire to help others and make a difference in their community A strong work ethic and sense of loyalty to their team members High school diploma or general education degree (GED) Benefits Medical Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Aflac Supplemental Insurance Employer Sponsored Retirement Plan Vacation Pay Holiday Pay Flex Time AT&T Corporate Employee Cellular Discounts Dell Corporate Employee Computer Discounts Gym Membership Reimbursement Numerous Employee Appreciation Activities $500 Referral Bonus Program

Job Description Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Job Details Bradley Physician Services LLC - CLEVELAND, TN Full Time Days ClericalDescription Hours: 7:30AM - 4:30PM Days: Monday - Friday The Billing Specialist is responsible for monitoring accounts receivable, data entry, claims submission, follow-up, and account adjudication. To ensure the accuracy and timeliness of these processes productive relationships will be established and maintained with a broad range of personnel within the organization, including Physicians, managers, co-workers (including any off-site location(s)), clinic/hospital colleagues, information systems and other personnel as required. In addition, the billing specialist will also establish and maintain relationships with patients, families, insurance companies, government agencies and others as necessary. Qualifications JOB QUALIFICATIONS EDUCATION: Completion of a high school diploma. College level courses preferred but not required. EXPERIENCE: Minimum of 2-3 years third-party medical billing or medical collections experience. JOB SKILLS: Knowledge of medical procedural coding (CPT/ICD9) and reimbursement. Must possess excellent customer service skills; good written and verbal communication skills, and the ability to work in a team environment. Working knowledge of medical A/R software programs and PC skills. Close attention to detail, demonstrate competence in basic math concepts. Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. The Billing Specialist must have effective communications skills. This position requires a large degree of interfacing with coworkers, clinic personnel, patients, and insurance representatives. Needs to be highly self-motivated and career minded. Each Billing Specialist is assigned the responsibility of working accounts and keeping the account receivables within department standards. The Billing Specialist needs to have the ability to multi-task effectively in a fast paced environment. Schedule: Full-time, typical schedule is five 8-hour shifts, Monday - Friday Compensation: Pay range from $18-$20 per hour, depending on qualifications and experience Benefits: Comprehensive medical, dental and vision benefits Life and long-term disability insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance program Wellness program Among others Responsibilities What You Can Expect: Monthly creation of billable charges for designated patients Monthly claims billing; follow-up, re-billing, secondary billing and correction billing of claims Collection process for account balances Updating patients file records Complete adjustment transaction forms Maintain good communication link with each patient's home-clinic personnel Account aging balances; insurance verifications, referrals and authorization Aging balances must be kept within acceptable collection standards. Qualifications Successful Candidates Bring: Interpersonal skills/expectations include: Excellent communication skills. Organization skills/expectations include: Attention to detail is a must. Advanced skills in Microsoft Office software, particularly Microsoft Word and Excel. Education/Training: Associates degree preferred, but not required. A minimum of 2 years relevant experience in medical billing. DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. DCI's Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! *************** DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: ****************************************************************** ************************************************************************************************* *************************************************************** and ********************************************************************************************************** Security Roles and Responsibilities can be reviewed at: *************************************

Job Description Ole Ben Franklin Mitsubishi is hiring for a Title/Billing Clerk in our business office located in Oak Ridge, TN. The Title/Billing Clerk processes car deals, verifies costs, and prepares legal transfer of documents for the DMV. Essential Duties & Responsibilities: • Prepare tax and title documents. • Submit all legal transfer documents to the DMV. • Receive and process paperwork from the F&I department. • Prepare payoff checks for new vehicles and trade-ins. • Post vehicle sales and purchases. • Input inventory control information. • Prepare trade-in vehicle jackets. • Ensure that name and address filed are updated on an ongoing basis. Onsite training will be provided along with, competitive pay, benefits, and a company matched 401k. We are a high volume dealership and all applicants should be highly organized, detail oriented, and have the ability to multi-task. Highly driven, team-oriented individuals encouraged to apply. Powered by JazzHR NwZjtZW1Q3

Job Details Vehlo Purchaser LLC - Knoxville, TN Fully RemoteDescription We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology. Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever. Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other. As a Billing Specialist on our Finance Team, you will: Prepare invoicing for multiple SaaS based businesses in the portfolio Effectively communicating with customers regarding updated billing methods and payments Partnering with operations and finance teammates from across our multiple companies and locations on variations to contracts and pricing Apply payments against open invoices Tracking prepayments and special billing situations to ensure billings and payments are applied correctly to customer accounts Ensure that all monthly billing is accurate and posted correctly in the accounting system Maintain a continuous improvement mindset for the billing process - looking for new ways to gain efficiencies Analyze customer and contract data in preparation for input into our new CRM and accounting systems Perform other duties as assigned Qualifications Job Qualifications: Minimum of 3 years of experience with a focus on SaaS/contract invoicing Experience with Intacct and SalesForce QuickBooks also preferred Bachelors Degree in finance or accounting preferred Exceptional data analysis and a high proficiency in Excel required Strong analytical and business skills including the ability to grasp the big picture Must work well under pressure, be able to interact in a team environment with the ability to adapt quickly to change, have a deep attention to detail and strong customer service skills. Capable of working independently and managing multiple projects at the same time with a commitment to timely delivery in a fast-paced team environment for a high growth company. Excellent interpersonal, verbal and written communication skills Ability to multi-task in fast-paced environment with a strong attention to detail and the ability to prioritize tasks Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice. Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About ServiceMax Maintenance At ServiceMax Maintenance, we pride ourselves on delivering reliable, high-quality maintenance solutions for our clients. Our team is dedicated to efficiency, accuracy, and excellence in service. We are looking for a detail-oriented experienced Biller to join our finance team and play a key role in ensuring accurate and timely billing operations. Position Summary The Biller will be responsible for managing and overseeing the billing cycle, ensuring accuracy in invoices, monitoring accounts receivable, and supporting junior billing staff. This role requires strong organizational skills, excellent attention to detail, and the ability to collaborate with both internal teams and external clients to resolve billing issues. Key Responsibilities Oversee the end-to-end billing process, ensuring accuracy and compliance with company policies. Prepare and issue invoices for maintenance services in a timely manner. Review work orders, contracts, and service records to verify billable charges. Monitor accounts receivable and follow up on outstanding balances. Identify and resolve discrepancies in billing or payments with clients. Assist in month-end and year-end closing processes related to billing. Train, mentor, and support junior billing staff as needed. Generate billing reports and provide analysis to management. Collaborate with operations and customer service teams to address client inquiries. Ensure compliance with accounting standards and internal controls. Qualifications Associate's or Bachelor's degree in Accounting, Finance, or related field (preferred). 5+ years of billing, accounting, or accounts receivable experience (service industry experience a plus). Strong knowledge of billing systems and accounting software (e.g., QuickBooks, NetSuite, or similar). Advanced proficiency in Microsoft Excel and other Office applications. Excellent attention to detail, accuracy, and organizational skills. Strong communication and problem-solving abilities. Ability to work independently and meet deadlines. Experience mentoring or training junior staff preferred. What We Offer Competitive salary and benefits package. A supportive and collaborative team environment. Paid time off and company holidays.

Job DescriptionDescription: Medical Billing Specialist Eye Specialty Group is seeking a full-time Billing Specialist who wants to make a difference. The Billing Specialist manages all RCM aspects for patient accounts, including benefit verification, obtaining authorizations, coding, claim submission, payment posting, and claim follow-up. This position requires a thorough understanding of the revenue cycle process. This position will work in a hybrid capacity (part of the week remote and part of the week in the office at 825 Ridge Lake Blvd., Memphis, TN 38120). Essential Skills/Responsibilities: Obtains benefit verifications, pre-certifications, and prior authorizations Responds to all inquiries, billing denials, other correspondence and phone requests in an efficient, timely, and effective manner. Secures needed medical documentation required or requested by insurances. Completes RCM related tasks in Practice Management Software. Processes claims, both electronic and hard copy ensuring a timely turnaround. Researches account balances and monitors claims for missing information, accuracy and authorization numbers and ensures appropriate collection activity is initiated. Notifies Revenue Cycle Management Team if any billing issues are found. Creates provider appeals, re-determinations, re-considerations, etc. according to payer policies. Corrects electronic claim rejections/denials; forwards errors to appropriate person when necessary. Answers patient calls and questions. Documents any patient out-of-pocket costs based on verification of primary and secondary insurances. Reviews transactions for account credits or adjustments as necessary. Manages unbilled encounters, rejected claims, and rebill reports daily. Maintains current knowledge of Billing and Coding requirements and changes for all insurances. Supports and trains as needed for Payment Posting, Coding, and Insurance questions. Handles any discrepancies with the lockbox vendors and RCM vendors. Processes returned checks. Establishes and maintains Collections process, by monitoring A/R reports and other RCM related reports. Manages no show reporting for all practices and locations, and fee collection. Posts data for death certificates and processes all bankruptcy letters making adjustments as necessary. Reports any payments received by the practice for accounts at the collection agency to the agency. Posts patient and insurance payments and refunds. Posts charges for clinic and surgery center within 24-hours of chart finalization. Completes all compliance training requested by company and required by law. Adheres to HIPAA compliance plan. Communicates internally with all ESG/PASCH/PPMS staff. Travels to all clinical locations as needed. All other duties as assigned. Requirements: Job Specifications/Competencies: Education/Training: High school diploma or general education degree (GED); OR one year coding/billing experience and/or training; OR equivalent combination of education and experience. General knowledge of third-party payers, collection laws, and procedures preferred. Skills: · Ability to read, analyze, and interpret practice and payer policies and guidelines/regulations/laws. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. · Demonstrated excellence in verbal and written communication. · Demonstrated knowledge of Third-Party payers and collection law procedures. · Good interpersonal and customer service skills. · Critical thinking skills for identifying problems and resolutions in a fast-paced environment. · Ability to calculate figures and amounts such as discounts, interest, commissions, percentages. · Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical or complex instructions and deal with several abstract and concrete variables. Attributes: · Represents practice in a positive and professional manner. · Punctual. · Team Player; willingness to help other staff, and resourceful. · Attention to detail while multi-tasking. · Diplomacy and confidentiality with patients and staff · Strong work ethic · Initiative/Self-Motivation · Effective communicator Physical Requirements: · Ability to sit/stand/walk as the job requires for long periods of time, as well as, climb/balance, lift, push/pull and stoop/crouch as needed. · Ability to operate office equipment requiring the use of one hand. · Ability to work in a moderate noise level clinic. E/O/E

HVUD is committed to selecting and retaining individuals who value working in a team environment, have the utmost regard for the safety of themselves and their fellow employees and who understand the importance of the work of providing safe drinking water. If those are your values too, we look forward to hearing from you! Job Description BENEFITS The Harpeth Valley Utilities District comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: Provides courteous and efficient customer service and answers more complex or difficult customer inquiries. Provides a variety of administrative support to the assigned group. Responsible for receipting and collecting Utility Billing funds and recording payments, routine utility work order processing and complaint tracking. Work Environment: Office environment sometimes independently working and other times as a group work team in an open office. Fast paced and serving an expanding client network of customers. Due to walk in customer service and public facing, this is an onsite job and not a hybrid position. Qualifications Education/Experience/Background: High school diploma or GED plus additional specialized courses or Associates Degree in related field. Related Accounting Experience and/or degree. At least three years internal or directly related experience with knowledge of departmental function, policies, procedures, terminology and interrelationships. Knowledge/Skills/Abilities: Demonstrates thorough knowledge of Customer service and Billing systems. Demonstrated ability to independently compose effective written internal or customer communications. Good telephone etiquette. Accurate typing speed of 50 words per minute. Demonstrates PC skills with MS Word and Excel and has ability to develop spreadsheets and modify formats in order to complete assignments. Must demonstrate ability to pay close attention to details, and present good planning, organization, and time management skills. Must demonstrate effective oral and written communication skills with good vocabulary, good grammar and the ability to independently compose routine written communications. Good telephone etiquette. Must be able to handle diverse task simultaneously and work effectively with interruptions and meet or exceed production and quality goals. Ability to handle confidential or sensitive information or issues. Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily. Responsible for maintaining all records of utilities, billing. Accepting new permit applications and new customer accounts. Generate, track, and maintain Work Orders, cut-off notices, issuing work orders for utilities staff, etc. Collecting and depositing revenues in the proper bank account. Additional Information All your information will be kept confidential according to EEO guidelines.

Duties and Responsibilities: Extensive understanding of billing guidelines for UB/1500 claims and a deep understanding of each claim field requirement. Maintain a list of split billing requirements by payer and add to the team crosswalk and keep abreast of any payer changes. The billing specialist should be well versed in Payer portal appeal uploads and assist with providing the internal team feedback when necessary. Import claims from host system into claims processing system when required. Review claims that are pended for edits and resolve. Prepare and submit accurate claims for patient services, ensuring compliance with third party payer guidelines and regulations. Review patient accounts and reconcile payments with secondary payers and review remittance advice, ensuring all payments are posted correctly and outstanding balances are addressed before filing the secondary payer. Ensure all billing and collection practices are compliant with CMS regulations, HIPAA, and company policies. Maintain accurate records of all claims and ensure proper documentation in the patient account system. Meet daily productivity and quality standards as assigned. Work with internal departments, such as patient financial services, finance, and billing, to address any issues or disputes affecting patient accounts. Assist management in maintaining or reducing account receivable (AR) days to meet industry standards and improve organizational cash flows. Knowledge, Skills, and Abilities: Proven experience in third party insurance billing, collections, or patient accounts, preferably in a healthcare setting. In-depth knowledge of billing codes, guidelines, and regulations. Familiarity with electronic health record (EHR) systems, billing software, and remittance advice processing. Strong communication skills, with the ability to explain Medicare billing details and resolve patient concerns effectively. Ability to handle sensitive information and maintain confidentiality in accordance with HIPAA regulations. Detail-oriented with strong organizational skills and the ability to manage multiple accounts simultaneously. Problem-solving abilities, particularly regarding billing discrepancies and denied claims.

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Technical Customer Service Support Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 AND BE WILLING TO COMMUTE TO SITE DAILY: THIS IS AN ON-SITE POSITION. Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills and Responsibilites: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time to skill development Benefits including medical, dental, life, and vision insurance 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Employee Assistance Program (EAP) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.