Billing representative jobs in West Virginia - 255 jobs

Review unpaid and underpaid claims to ensure that claims are paid accurately and timely according to company policies, payer contracts, and governmental regulations. Perform follow up on unpaid or underpaid claims to ensure that claims are completely resolved accurately and timely and efforts are thoroughly documented. Responsibilities Review assigned work items daily to resolve "at risk, past due, and technical denial" claim issues Work with coding to resolve coding related denials Work with Utilization Review to resolve authorization related denials and appeals Use various payer web portals and DDE systems to obtain claim information that will help in resolution Contact payers by phone to resolve claim issues Contact Physician offices to obtain necessary information needed to resolve claims Manually and accurately resolve claims in Suspense (Medicare only) Ensure that medical records and itemized statement are submitted and received when requested by payers (work with contracted agencies as applicable) Follow proper workflow assigned by management Ensure accurate rebilling of claims to avoid denials Communicate billing errors that can be prevented to Department Manager, Supervisor, or Team LeadCommunicate identified system related issue to Department Manager, Supervisor, or Team LeadAccurately, Professionally, and thoroughly document necessary information necessary to resolve outstanding balances in encounter timeline Ensure that result driven follow up is be accomplished and documented. Other duties as assigned Skills: Healthcare billing and collection knowledge Ability to interpret a payer explanation of benefit (EOB) Ability to identify and resolve claim issues Excellent communication and customers service skills Computer and keyboarding skills Knowledge of Microsoft software applications (Excel and Word) a plus Cerner knowledge a plus Knowledge, Skills & Abilities Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.Competency StatementMust demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.Common Duties and Responsibilities(Essential duties common to all positions)1. Maintain and document all applicable required education.2. Demonstrate positive customer service and co-worker relations.3. Comply with the company's attendance policy.4. Participate in the continuous, quality improvement activities of the department and institution.5. Perform work in a cost effective manner.6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.7. Perform work in alignment with the overall mission and strategic plan of the organization.8. Follow organizational and departmental policies and procedures, as applicable.9. Perform related duties as assigned. Education • High School Diploma or GED (Required) Experience: 1-2 years collections, customer service, or other comparable experience. Medical Terminology background and 5-7 years related experience preferred. Credentials Work Schedule: Days Status: Full Time Regular 1.0 Location: General Hospital Location of Job: US:WV:Charleston Talent Acquisition Specialist: Lisa J. Craft *****************************

Back Customer Service Representative - Part Time - Weirton Penco #51-8583 Weirton, West Virginia, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Weirton Penco Banking Center. Market Wheeling Work Hours per Week 27.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Part-time Area of Interest Retail Services All Locations Weirton, West Virginia, United States

Delinquency Control Counselor: Overview Description: Call center production environment, auto-dialer making outbound calls, will receive in-bound calls. Early-stage collections (1-30 days late), 80-120+ calls per day. Being in early-stage collections does not affect a members credit score, their goal is to get someone out of collections before they go to Mid Stage or Late Stage Collections where it does affect their credit score. Qualifications: * Communication skills * Navigating multiple systems * Ability to negotiate with members. * Competitive environment, want someone determined to make things happen. * Provide empathy to members, problem solve, overcome objectives. Experience: * Entry level, some financial/collections experience if preferred. * Call center experience does help to keep up with the fast-paced environment. * Customer service, retail, hospitality, really anything someone can talk through and correlate to this position in collections and navigating through conversations. * Personality and culture fit is everything, hard worker, competitive, able to speak clearly. Performance metrics: Working effectively on each account and to collect on all accounts a member might have that are outstanding, collecting outstanding accounts. * Department sends reports out to rank all counselors and how much they have collected during the month. * Someone can see exactly how they are producing compared to their peers. Schedule: M-F, Saturday (3 Saturdays a month typically) 10:00am - 7:00pm Rotating off day during the week. Saturday is always 8am-4:30pm (based on the candidates preference) Hybrid schedule, 1 day per week (4 days per month on site required) **Training and working on site fully is not an option due to desk space. But minimal exceptions could be made if asked in advance once an offer is made to the candidate. Training: First 4 Weeks Hybrid: 7am-3:30pm CST/ 8am-4:30pm EST. Monday - Friday, first 3 days are on site, then 2 days per week on site during training. Nesting: 4 weeks technical training ON SITE: taught phone etiquette, navigation Up to 4 weeks after is nesting led by leadership team to develop skills. Re-assessed each week, can get out of it after 1 week depending on the individual Pay $18.95 #eastpriority25 #priorityeast *Job Type & Location*This is a Contract to Hire position based out of Martinsburg, WV. *Pay and Benefits*The pay range for this position is $18.95 - $18.95/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Martinsburg,WV. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

DATA ENTRY CLERK PRINCETON WV working in a high paced environment with growth potential. Create spreadsheets to track important information. Transfer data from hard copy to a digital database. Maintain & Update customer information in a database. Organize existing data in a spreadsheet. Verify outdated data and make any necessary changes to records. DESIRED SKILLS Typing speed and accuracy Verbal and written communication skills Time management. Attention to detail. Ability to research and collect data. Understanding of basic software. Self-motivation. Basic computer knowledge and to be proficient in Microsoft suite Transcribes source data into the required electronic format. Transfers information from paper formats into computer files using keyboards, data recorders, or optical scanners. Verifies integrity of data by comparing it to source documents. Reviews data for errors, missing pages, or missing information and resolves any discrepancies. Maintains a filing system and protects confidential customer information. Performs regular backups to ensure data preservation. Responds to requests to retrieve data from the database or electronic filing system. Uses basic office equipment (photocopy machine, facsimile machine, etc.) Maintains a satisfactory level of quality and productivity per department standards. Completes additional assigned tasks as required. Education and Experience Requirements: High school diploma or GED certificate 1-3 years of experience in data entry or equivalent training Ability to type a minimum of 60-90 WPM Experience with Microsoft Office (Microsoft Excel, Microsoft Word) Health insurance benefit package

Shenandoah Community Health (SCH) is here to bridge the gap in healthcare access. As a Federally Qualified Health Center, we tackle the challenges of cost, transportation, and language barriers to ensure everyone in our community receives the care they need. We offer a comprehensive range of services, including primary care for adults and children, women's health, behavioral health, and oral health. Plus, we provide additional support services such as on-site pharmacy, labs, and radiology. Working at SCH isn't just a job; it's a chance to make a real difference in the lives of your neighbors. Join our team and become part of the solution! Visit our website at Shenandoah Community Health to learn more. SCH is looking for a Patient Access Specialist for our Phone Room in the Martinsburg, WV location. Under the direct supervision of the Patient Access Manager, the Patient Access Specialist - Phone Room is primarily responsible to ensure proper answering and direction of all incoming calls for the department in a friendly and professional manner and manage urgent or emergency telephone situations efficiently. Employee will be involved with several aspects of the practice including patient contact, scheduling, clerical duties, and business functions. Role & Responsibilities: Answering incoming calls in a professional and courteous manner. Accurately scheduling patient appointments and managing provider schedules. Updating the EHR (Electronic Health Record) as needed and advised. Follow HIPAA Guidelines Provide information on referrals. Enter refill requests. Patient Portal Requests Work with Well Child and Annual GYN reports to fill SCH schedules and keep patient current on preventive care, enter data information into chart for reminder calls. Data entry of call service messages Return calls to patients with information from providers Other duties as assigned. Essential Skills and Education Requirements: Possess good listening and communication skills High school diploma or the equivalent Office skills including word processing, data entry, and recordkeeping principles Excellent time management and organizational skills Possess the ability to work in a courteous and professional demeanor with patients, co-workers, and community contacts. Previous knowledge of healthcare systems is preferred. Possess the ability to handle a multi-line phone. Demonstrate a friendly, patient, and compassionate demeanor when dealing with people, even in difficult situations. Ability to exhibit a personal commitment to the mission of SCH and to provide a high-quality experience to all. Delivers high levels of our core values (respect, empathy, specificity, and genuineness), and demonstrates a compassionate and caring attitude to patients, clients, staff and visitors. Spanish speaking is a plus.

Country USA State West Virginia City Charleston Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365. What's in it for you: * $40,000 minimum annual salary * Uncapped commission opportunity * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, but also independent and assertive in solving problems * You're eager to develop complex logistics solutions while delivering great customer service * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Communicate with the sales team and customers as the subject matter expert to build and maintain relationships * Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time * Work with the sales team to provide and negotiate competitive pricing * Input, update and manage shipment information in our state-of-the-art systems * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Elite work ethic, 100% in-office, expected to go above and beyond * Extreme sense of urgency to efficiently juggle dynamic operations * Strong communication skills with ability to handle conflict * Solution-focused mindset and exceptional customer service * Ability to work with the latest technologies Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 700 Washington Street, Charleston, West Virginia 25301 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Job Description FBT Gibbons is seeking an E-Billing Manager to oversee and enhance the firm's e-billing function. The E-Billing Manager is responsible for leading the firm's e-billing operations, with a focus on managing the legal e-billing platform, enforcing billing guidelines, and ensuring accurate, timely invoice processing. This position plays a critical role in supporting billing rate management, system administration, and ongoing process improvements, working in close partnership with the Revenue Director and Billing Manager. The role offers an opportunity to drive operational excellence within a collaborative and fast-paced environment. Key Responsibilities: Manage the day-to-day operations of the e-billing function, including direct oversight of e-billing specialists, coordination of invoice processing, matter management, and compliance monitoring. Oversee the legal e-billing platform, including user permissions, workflow configurations, system updates, and issue resolution. Troubleshoot platform or process issues; collaborate with IT and software vendors and escalate and resolve technical concerns or implement integrations. Ensure timely and accurate invoice submissions; maintain comprehensive billing records in accordance with firm policies and regulatory requirements. Review high-value or complex invoices for compliance with internal billing guidelines and outside counsel terms; escalate exceptions as needed. Collaborate closely with attorneys, legal practice assistants, and the finance team to resolve invoice discrepancies, ensure accurate matter coding, and facilitate prompt payment. Identify and implement opportunities to streamline billing operations, improve compliance, and enhance data quality. Collaborate with the Revenue Director and Billing Manager to support the maintenance and management of attorney and client billing rates. Review and approve write-downs that exceed firm-established thresholds; ensure proper documentation and internal communication. Ensure all billing records are maintained and archived in compliance with the firm's record retention policies. Provide monthly reporting to the Revenue Director regarding WIP and AR issues; produce ad hoc reports at the client, matter, or attorney level upon request by firm leadership. Maintain internal billing documentation, including current billing guidelines, operational procedures, and training materials. Deliver training on e-billing systems, billing procedures, and compliance policies to attorneys, assistants, and finance staff as needed. Support the billing department during month-end close processes and key financial reporting cycles. Partner with the financial systems team to escalate and resolve software-related issues; contribute to system upgrades and enhancements. Serve as a liaison between attorneys and the billing team to foster strong working relationships among partners, legal practice assistants, the Finance Department, and e-billing personnel. Foster a positive and inclusive work culture by motivating employees, promoting teamwork, and maintaining high levels of engagement and job satisfaction. Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development. Ensure adherence to firm policies and legal regulations while managing employee conduct and performance. Job Requirements: Bachelor's degree in accounting, finance, business administration, or a related field required. 5+ years of experience in a supervisory or management role. 5+ years of work experience in a legal billing environment; large law firm experience preferred. Proficiency in legal billing or e-billing systems (e.g., BillBlast, Legal Tracker, CounselLink, Aderant). Strong understanding of law firm billing practices, timekeeping protocols, and legal billing compliance. Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and priorities under tight deadlines. Strong analytical and problem-solving capabilities, with a proven track record of identifying process improvements and implementing efficient solutions. Demonstrated ability to perform strategic planning and set priorities for revenue-related functions within a fast-paced environment. Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external stakeholders. Strong leadership skills with the ability to motivate, guide, and develop direct reports. High level of discretion and integrity when handling sensitive financial and confidential information. Ability to work independently, exercise sound judgment, and adapt to changing demands and time constraints. Demonstrated diplomacy, professionalism, and a strong internal and external client service orientation. Excellent interpersonal skills with the ability to build and maintain effective working relationships with attorneys, staff, and business partners across various channels (in person, phone, and email). FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status. #LI-hybrid

TEXT "GOCARWASH" to 25000 to signup for an interview GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Williams Lea is hiring for an eBilling Assistant for our Wheeling, WV or Columbus, OH office to work Monday to Friday 9:00 am to 5:30 pm! Benefits: Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) 401k Retirement Savings Plan Including Employer Match Paid Time Off (PTO) Life Insurance Paid Parental Leave Short-term & Long-term Disability Healthcare & Dependent Care Flexible Spending Accounts Domestic Partner Coverage Commuter Benefits Legal Assistance Employee Assistance Program (EAP) Company Provided Parking Additional Employee Perks and Discounts Essential Functions: · Data entry tasks related to eBilling timekeeper submission · Follow-ups relating to timekeeper approvals · Collaboration with internal teams regarding timekeeper submission issues and/or rejections. · Data entry tasks related to eBilling invoice submission · Data entry related to other team initiatives including (but not limited to) team work assignments, approved timekeeper submissions, annual rate increases, departmental training, departmental standards · Other data entry and clerical tasks as required Qualifications: Specific Technical Skills: · Proficiency with Microsoft Office products (Excel, Word, Outlook) required · Excellent math aptitude and understanding of general accounting principles Performance Traits: · Strong attention to detail · Ability to work under pressure, while meeting deadlines with shifting priorities · Strong verbal and written communication skills · Positive, energetic, vibrant presence · Ability to work in a diverse team environment and effectively support the demanding needs of the law firm client · Must be a self-starter with a high level of initiative · Ability to work independently, with minimal supervision · Maintains confidentiality and exercises discretion Education/Training/Certifications: · Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance or other related discipline. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history Minimum Years of Experience Required: · Minimum one year of professional experience in a law-firm or professional organization preferred Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

NATURE OF WORK: Responsible for preparing, submitting clean medical claims to commercial insurance, government funded plans, grants or other types of payer. Responsible for monitoring, auditing, and reporting on medical claim status and collection from those payers. Proficient in identifying, resolving all types of service and claim issues. Keep current on all regulation and best billing practices. Inform Manager of Billing of any change in regulation or claim submission that requires the Practice Management software to be updated. Possesses the interpersonal skills necessary to interact with clients, Valley employees, management, and insurance representatives, to resolve any medical billing question or issue with client account. Presents and projects a respectful professional business-like image to clients, the community and fellow employees. MINIMUM QUALIFICATIONS: ______________________________________________________________________________ Ability to perform essential duties as outlined below High school Diploma or Equivalent Communication & Active Listening skills. One Year of Experience in Medical Billing Knowledge of Medical Terminology that commonly appears on claims. Knowledge of Commercial, Medicaid and Medicare Billing requirements and regulations. Problem Solve, Attention to Detail, Organization and Multi-Task. How to Operate Office Equipment; calculator, fax, copier, and computer. Basic Understanding of Accounting Procedures. Comply with Client's Rights and confidentiality laws through HIPAA compliance. Comply with organization policies and procedures. Read, Speak and Write the English language.

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team! What's In It For You? * Competitive Salary with Bonus Opportunities * Paid Time Off * Comprehensive Medical, Dental and Vision Benefits (Low Premiums!) * Flexible Spending and Health Savings Accounts * 14 Paid Company Holidays * 401(k) with Company Contribution * Educational Tuition Reimbursement Summary Processes customers' inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design, delivery, or service matters. Develops sales contacts and performs limited sales functions. Under supervision, performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, and may check work of support or earlier levels of sales or trading workers. Customers are typically domestic. What You'll Do * Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization's products and /or services * Act as liaison between customer and TAI; On time and accurate preparation of quotes for new items (or major changes); Lead negotiations and communicate cost and timing to customer for projects; Issue price change notices in a timely manner; Prepare and give customer presentations * Weekly customer visit activity should be 1 - 2 visits with OSR. Time should be spent in office working on customer requests and other duties as assigned. * AR's will solicit and maintain favorable contacts with customers * AR's will keep company provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access); If OSR must report to office after hours they will be compensated according to policy set forth in Employee Handbook; In the event of an emergency or natural disaster, our Business Continuity Plan (BCP) requires 24/7 access to understand and effectively communicate the recovery of our daily operations * Collaborates with a wide variety of functional areas such as engineering, program management, quality, manufacturing, and purchasing to develop and provide product definitions responsive to customer needs and market opportunities; May be required to perform program management duties on an as need basis within the Sales Department depending on the significance of the issue/request * Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact; Coordinate launch activities/timing (minor/major changes) with customer and internal teams at TAI; Develop a method for follow-up to ensure project timing is maintained * Researches and resolves customer problems, recommending modifications to the product line(s) in an effort to expand sales; handles customer problems related to pricing, engineering changes, shipping, etc.; Resolves any discrepancies to original contracts and/or agreements * Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion (weekly reports and other reports as assigned) * Monitors sales results and implements appropriate countermeasures to achieve the sales plan * Will gather and provide data for the department's sales forecast and business plan * Coordinates development of sales objectives, strategies, advertising, and promotional programs (if applicable) * Other duties and projects as needed. What You Need * Typically, a Bachelor's degree with preferred majors on Supply Chain Management or Business management. * 3 - 6 years of work experience * MRO and/or industrial sales experience is highly desirable * Experience in supply chain management and familiarity in coordinating activities with warehouses and logistics service providers. * Experience with Japanese customers is preferred but not required * Technical sales experience or a strong technical aptitude is required * Provide a high level of customer service. * Must have basic knowledge of Microsoft Office: Word, Outlook, & PowerPoint * Intermediate to advanced knowledge of Excel including formulas, pivot tables, VLOOKUP, etc. Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment. We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.

Billing Clerk job description We're looking for a reliable, hard-working Billing Clerk to join our team and take on responsibility for creating invoices and credit memos, issuing them to customers and clients. Billing Clerk duties and responsibilities and qualifications Prepare account balances Manage debts or any other inconsistencies Calculate receivable bills Update the accounting system Deliver invoices and bills and to customers Update accounting records with new payments, balances, customer information etc. Create account statements for customers Send reminders for payments and contact customers when needed Answer customer inquiries Create reports and present to managers Billing Clerk requirements and qualifications 1+ years of experience as a Billing Clerk or similar role Understanding of law and legal procedures relating to accounting Hands-on experience with accounting computer programs such as Quickbooks Excellent math skills Computer literacy Excellent organizational skills Outstanding communication skills High school diploma Further education is a plus

LOCATION Parkersburg, WV JOB TYPE Full-Time PAY TYPES Hourly APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Parkersburg Memorial Bridge facility offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Be the face and smile of toll collection operations at the Parkersburg Memorial Bridge facility offices. Assist customers with setting up new accounts and addressing inquiries or concerns Process payments using toll operations back-office systems Handle in-person customer issues related to toll activities, complaints, and account management Support incoming customer service calls and resolve issues professionally Collaborate with team members to enhance the overall customer experience Perform end-of-day shift balancing and deposit reporting Maintain consistent attendance and adhere to scheduled shifts CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years of age or older High school diploma or equivalent Proficient in computer-based data entry Fluent in English (spoken and written) Strong organizational, verbal, and written communication skills Availability to work shifts, including weekends Experience handling cash using computerized systems Ability to troubleshoot and follow up on customer issues Skilled in conflict resolution, problem-solving, and negotiation Customer-focused, empathetic, and patient Able to multitask, stay focused, and manage time independently Team-oriented with a strong commitment to service excellence Excellent interpersonal skills and the ability to build rapport with customers and colleagues CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a pay check. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Join Clear Mountain Bank as a Full-Time Collections Specialist and be part of a dynamic team dedicated to innovative financial solutions. This onsite position in Bruceton Mills, WV, allows you to engage directly with customers, enhancing their experience while maintaining financial integrity. You will have the opportunity to work closely with a passionate team that values excellence and customer focus, thereby making a notable impact in the banking industry. If you are looking to grow professionally while contributing to a vibrant workplace culture, this is the perfect opportunity for you to make a difference. Hello, we're Clear Mountain Bank We care about our team and the communities we serve. Clear Mountain Bank is more than a local community bank; we are a team of passionate and dedicated individuals driven by integrity, value, service, and community. Thanks in large part to these standards, our team averages a tenure that doubles that of the national average. As our saying goes, we have roots where others have branches. And because of that, Clear Mountain Bank is committed to volunteering and supporting the various organizations in our community, as we have done for more than 130 years. Are you the Collections Specialist we're looking for? Ideal candidates will have a detail-oriented mindset and the ability to manage multiple tasks while maintaining a customer-focused approach to collections. Knowledge and skills required for the position are: High School Diploma or Equivalent Minimum of one year of experience collecting delinquent accounts is preferred Must be able to work predefined flexible hours, including some evenings Must be able to read, analyze, and interpret government regulations, trade journals, and legal documents. Must be willing to work overtime as needed Will you join our team? Take a peek at the full job description below and if this job aligns with your requirements, then submitting an application is simple. Good luck!

Rivers Health is seeking a Provider Based Registration Specialist to be Responsible for completing the technical component registrations and medical record abstracting for all Provider Base visits. ESSENTIAL JOB FUNCTIONS: The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time. Compiles pre-registration Provider Base registration report. Registers all technical component registrations. Completes abstracting on completed registrations. Reports any errors to the Manager of Patient Financial Services. Other duties assigned by the Manager of Patient Financial Services. Demonstrates excellence in customer service skills. Fosters an atmosphere of teamwork and collaboration. Complies with Corporate and Departmental Policies and Procedures. Complies with Personnel employee Handbook.

Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work: * American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 * Top Workplaces USA national award in 2022, 2023, 2024 and 2025 * Newsweek's America's Best Banks 2023 and 2024 * Newsweek's America's Greatest Workplaces 2024 and 2025 * Forbes America's Best Banks 2024 and 2025 * Forbes Best-in-State Banks 2020, 2021 and 2025 * TIME's America's Growth Leaders 2026 award winner At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose: This position will be responsible for performing various functions related to the collection and loan servicing process. This position maintains the bank's interest for delinquency and losses through effective early stage collection and loss mitigation strategies. Job Duties: * Responsible for making outbound phone calls on delinquent accounts to establish payment arrangements with customers. * Responsible for fielding incoming calls regarding past due loans. * Conduct collection activities for various areas within the organization as assigned; such as consumer loans, direct or indirect portfolios, loss recovery, etc. * Identify, evaluate, and resolve reasons for delinquency to reduce loss to the organization. * Establish excellent rapport with customers. * Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help. * Utilize skip tracing to establish early direct contact with borrowers. * Organize and document returned mail that is received by the department. * Assist and interact professionally with internal associates in a variety of departments. * Comply with applicable internal policies and procedures as well as all regulatory requirements. * Utilize Peoples Bank collection software to keep detailed notes of customer interactions. * Will perform special project as assigned. Education, Job Skills and Qualifications: * Associates degree; one to two years banking and/or customer service experience; or equivalent combination of education and experience. * Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). * Excellent communication, listening, problem solving, and negotiation skills. * Capability to perform independently and manage time efficiently. * Positive and professional attitude. * Outstanding customer service skills and best practices. * Proven team player. Basic Qualifications: * Associate's degree; one to two years banking and/or customer service experience or equivalent combination of education and experience. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process or other inquires.

Back Customer Service Representative - Johnson Ave #53-8672 Bridgeport, West Virginia, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Johnson Ave Banking Center. Market Morgantown Work Hours per Week 37.5 Requirements High school diploma required. Supervisory or proven leadership experience preferred with a minimum of six months of CSR experience required. Summary: Promote a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters. Assists banking center management with operational reports and duties. Expected to perform the duties of a CSR. Serves as the primary point of contact for issues and complex or escalated customer service needs for CSR function. Supports the banking center in achieving sales goals by identifying referral opportunities as well as observing and providing coaching to CSR staff. Essential Functions: Excellent Customer Service Identify Referral Opportunity Leadership of CSR Line Operational Control and Reporting Essential Duties and Responsibilities: Personally, models the standards of the Bank's Mission, Vision, and Pledge. Promotes a sales and service culture within the banking center and assists the Banking Center Manager in ensuring that the CSR staff receives proper coaching and training to identify referral opportunity. Assists in and completes reports related to Operations as assigned by Banking Center Management. Develops knowledge of the Bank's products and services. . Performs the normal duties of a CSR with accuracy and efficiency as outlined in separate CSR job description. Charged with maintaining appropriate levels of cash as assigned by the Bank through ordering and shipping of money. Primary contact for customer issues and complex customer's needs related to CSR function. Ensures security and dual control procedures as assigned by the Bank are met at all times. Communicates pertinent information to the CSR staff in a timely manner. Responsible for ensuring all necessary and assigned audits are performed at the standard set by the Bank. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Supervisory Responsibilities: Responsible for assisting management in interviewing, hiring, and coordination of training of new CSR hires. Charged with assigning and directing work, assists with coaching, training, and evaluating performance. Addresses complaints and resolves issues relating to the CSR line. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Bridgeport, West Virginia, United States

Job Description FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.