Patient Access Supervisor
Billing specialist job in Rock Hill, SC
Employment Type: Direct Hire
Salary Range: $42K - $64K
Monthly Bonus: Up to $250 based on performance metrics
Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required
On-Call: Rotational weekend on-call duties (every 5th weekend)
Location: Rock Hill, SC 29732 (100% onsite)
Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies.
Key Responsibilities
Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff.
Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department.
Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues.
Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines.
Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency.
Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations.
Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments.
Supervisory Responsibilities
Oversee a team of 25 direct reports in the ER registration department.
Work alongside leadership to maintain a collaborative, "all hands on deck" culture.
Qualifications
Education:
High School Diploma or equivalent (Required)
Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred)
Experience:
4+ years of experience in a medical facility, health insurance, or related field (Required)
5+ years in Patient Access (Preferred)
2+ years in a supervisory or lead role (Preferred)
Experience working in a hospital environment and managing a 24/7 team (Required)
Skills & Competencies:
Strong leadership and organizational skills
Ability to multitask in a fast-paced healthcare setting
Knowledge of Revenue Cycle Management and regulatory compliance
Proficiency in healthcare information systems and patient registration software
Excellent communication and problem-solving skills
Apply Today!
This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!
Sr Billing Design Analyst
Billing specialist job in Charlotte, NC
Spectrum
Senior Billing Design Analysts are responsible for analysis, documentation, and creating billing solutions for both ICOMS and CSG billing systems. Senior Billing Design Analysts will ensure billing solutions meet specified and approved requirements from our internal customers as well as Billing Executive leadership. This position includes documenting high-level solutions, performing testing of the solution, documenting the configuration, submitting developer requirements (if required), and providing technical billing subject matter expertise and support of billing solution launches. Senior Billing Design Analysts will work closely with Billing Design Analysts and provide guidance and expertise.
MAJOR DUTIES AND RESPONSIBILITIES
Works intimately with business owner/requestors or design architecture on understanding requirements and documenting requirements.
Develops and documents billing solutions including process flows.
Understands all order entry processes and procedures and business rules within the company.
Works with Data Standards, requests data standard codes, and ensures we are following data standard guidelines.
Performs analysis on billing systems, billing data, and processes in order to determine the best billing design and solution.
Investigates and performs root cause analysis for complex billing system issues.
Runs queries and pulls billing data to support analysis and billing design.
Designs solutions for MEC (Master Enterprise Catalog) to support the Gateway system.
Creates and documents billing system configuration guides.
Perform other duties a requested by supervisor.
Makes recommendations based on data for process improvement and strategic business decision making.
REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Strong Communicator (written and verbal): ability to read, write, speak and understand English
Ability to conduct presentations in front of an audience (could include Executive Leadership)
Ability to analyze and interpret data
Ability to communicate with all levels of management and company personnel
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to prioritize and organize effectively and manage multiple projects/requests/assignments
Knowledge of industry requirements used to support end user cable, data, and telephony billing
Ability to work extended hours.
Knowledge of systems used by Cable and/or Telecommunications industries to support billing, customer services, and accounting activities
Proficient in Microsoft desktop products including Access, Word, Excel, Power Point, Visio, and Project
Ability to work independently with minimal instructions
Ability to document process flows
Proven ability to perform effectively in a fast-paced environment
Education
Bachelor's Degree in Business, Statistics, Mathematics, or Economics from a four-year college university or related field, equivalent training, education and experience
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
4+ years of Business/Process Analysis work experience
4+ years of Billing system code configurations (including prerequisites)
4+ years of Billing system experience related to campaigns, rates, packages, taxes
4+ years of Database reporting tools, queries, SQL, macros
4+ years of ICOMS/CSG experience preferred
Experience using Lean Six Sigma Tools
WORKING CONDITIONS
Office environment
Travel less than 10% of the time
Vision ability close vision, peripheral vision, and ability to adjust focus
Billing Coordinator
Billing specialist job in Charlotte, NC
Description We are looking for a detail-oriented Billing Coordinator to join our team on a contract basis in Charlotte, North Carolina. In this role, you will handle payment processing and accounts payable tasks while utilizing your expertise in various software tools. The ideal candidate is a motivated self-starter who thrives on solving problems independently and efficiently.
Responsibilities:
- Process accounts payable and manage payment transactions with accuracy and timeliness.
- Utilize Oracle to navigate and complete billing tasks effectively.
- Work across multiple software platforms, ensuring seamless integration and data management.
- Maintain proficiency in Microsoft Excel to analyze and organize financial data.
- Use Microsoft Outlook, Teams, and OneDrive for communication and document sharing.
- Create and manage documents using Adobe for billing and payment purposes.
- Troubleshoot and resolve discrepancies or issues related to payment processing.
- Collaborate with team members to ensure all financial operations run smoothly.
- Monitor and prioritize tasks to meet deadlines and achieve objectives. Requirements - Strong proficiency in Microsoft Excel, including formulas and data analysis.
- Hands-on experience with accounts payable and payment processing workflows.
- Familiarity with Oracle for financial management tasks.
- Working knowledge of Microsoft Outlook, Teams, and OneDrive.
- Ability to create and edit documents using Adobe tools.
- Excellent organizational skills and ability to manage multiple systems efficiently.
- Self-motivated with a knack for critical thinking and problem-solving.
- Capable of working independently with minimal supervision.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Billing Coordinator
Billing specialist job in Charlotte, NC
Experience with Accounts Payable and payment processing.
Familiarity with Oracle and multiple systems navigation.
Proficiency in Microsoft Outlook, OneDrive, Teams, Excel, and Adobe.
Self-motivated with strong critical thinking skills.
Requires minimal supervision.
Critical Information
Onsite position.
Education/Licenses Needed
Verify with a Recruiter or Staffing Manager!
Benefits:
Benefits are available to full-time employees after 90 days of employment.
A 401(k) with company match is available after 1 year of service.
This is an AI-formatted job description; recruiter confirmation required.
Automotive Billing Clerk
Billing specialist job in Pineville, NC
Mills Auto Group is seeking a full time Billing Clerk to join our growing team in the Charlotte, NC area. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days.
BASIC JOB RESPONSIBILITIES:
Post vehicle sales for new and used car sales and ensure required paperwork is accurate.
Issue trade payoffs (check or online/eft)
Manage deal receivable, rebates, and inventory schedules
Respond to and handle inquiries from sales management as needed
Perform basic and routine accounting functions
Knowledge of the Title process
Other administrative duties as necessary
REQUIREMENTS:
Previous accounting experience required, dealership preferred
Understanding of accounting principles, credits/debits
Proficient with standard computer software and accounting software
Excellent customer service and communication skills
About the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
Auto-ApplyBilling Specialist
Billing specialist job in Fort Mill, SC
Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description Billing Specialist, Fort Mill, South Carolina
Kelly Services is searching for several Billing Specialists for a leading global healthcare solutions organization located in Fort Mill, South Carolina.
Responsibilities:
Manages the maintenance of project and accounts receivable records. This position works closely with the project managers on project invoicing and revenue recognition. The duties will also include preparation of journal entries, reconciliation and maintenance of general ledger accounts, preparation of specified accounting records for month end closing, review of project expense reports and analysis. Maintaining the billing folder for all projects, with the appropriate documents, including contract financial summary data, expenses, consultant invoices, and monthly invoices, in accordance with standard procedures. Effectively communicates with Project Managers and Client Managers, regarding contract documents, change orders and other contract modifications, approvals, and any additional services-related to billing and project accounting. Review final invoices for all billable projects, including all applicable backup for approval by the Assistant Controller. Recording and application of cash, management of outstanding invoices, and direct interfacing with customers on collection matters and dispute resolution. Supporting Management by providing timely and accurate payment and account standing information. Make collection calls, conduct account research and analysis, and interact with customers to resolve outstanding issues. Prepare balance sheet account reconcilements, as directed by the Assistant Controller. Monthly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments/rebates. Recording transactions to accounting systems. Preparing special analysis as required. Generating ad hoc accounting reports as needed. Performing additional duties as assigned.
Requirements:
Start date: March 6
Schedule: 8:00 am-5:00 pm, Monday - Friday
Additional Information
All your information is kept confidential as per EEO standards.
Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
Billing Specialist - Part Time
Billing specialist job in Charlotte, NC
The Billing Specialist is responsible for submitting authorization requests and enrollment forms to insurance providers, ensuring timely and accurate processing of claims. The specialist will also manage billing inquiries, verify patient insurance coverage, and track the status of authorizations and claims. Additionally, the role involves collaborating with clinical staff to gather necessary documentation, correcting and resubmitting any denied claims, and maintaining compliance with all relevant regulatory requirements. The Billing Specialist contributes to the facility's financial health by optimizing revenue cycle processes and supporting the delivery of high-quality care to clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
§ Provide comprehensive administrative support to the Vice President of Clinical Services and the Accounting Manager/Finance Department.
§ Ensure compliance with North Carolina licensing statutes, regulations, and contractual LME/MCO policies.
§ Collect and analyze program data, with a specific focus on authorizations and re-authorizations.
§ Address billing inquiries, verify patient coverage, and monitor the status of authorizations and claims.
§ Collaborate with clinical staff and the Finance Department to compile necessary documentation, promptly correcting and resubmitting denied claims within a 72-hour timeframe.
§ Preparation and submission of initial enrollments, target populations, and all documents required for initial authorizations with all MCOs including Alliance, Partners, VAYA
§ Act as the Liaison between Primary Counselor and MCO when additional information is requested
§ Respond to ALL denial emails that are received from MCOs including Alliance, Partners, VAYA
§ Facilitate admission and discharge processes, as well as service planning and service plan reviews
§ Conduct quality assurance reviews to ensure compliance with licensing and contractual obligations
§ Adhere to all HIPPA and confidentiality rules and guidelines
§ Perform additional duties as assigned by the Vice President of Clinical Services within the scope of the position
§ Actively engage as a member of the Hope Haven Clinical Team
§ Attending all required organizational meetings.
POSITION QUALIFICATIONS:
§ Associate or bachelor's degree in the Human Services Field or related discipline with a minimum of one (1) year of related experience preferred.
§ Proficient in Microsoft Office Suite, with an ability to learn additional reporting software as required.
§ Ability to work effectively with a diverse, underserved population.
PHYSICAL REQUIREMENTS:
· Keyboarding
· Walking/Sitting
· Lifting
Hope Haven, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Automotive Billing Clerk
Billing specialist job in Pineville, NC
Mills Auto Group is seeking a full time Billing/Receivable Clerk to join our growing team In the Charlotte NC area. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days.
BASIC JOB RESPONSIBILITIES:
Post vehicle sales for new and used car sales and ensure required paperwork is accurate.
Issue trade payoffs (check or online/eft)
Submit all F&I product payable on timely basis
Process F&I product cancellations
Manage deal receivable, rebates, and inventory schedules
Respond to and handle inquiries from sales management as needed
Perform basic and routine accounting functions
Other administrative duties as necessary
REQUIREMENTS:
Previous accounting experience required, dealership preferred
Understanding of accounting principles, credits/debits
Proficient with standard computer software and accounting software
Excellent customer service and communication skills
About the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
Auto-ApplyBilling Specialist
Billing specialist job in Charlotte, NC
Job Description
We seek a highly detail-oriented and experienced Billing Specialist to join our finance team. This is an in-office position located in Cornelius, NC that offers the opportunity to work in Accounts Receivable (AR) and Accounts Payable (AP). The ideal candidate should hold a college degree in Accounting and possess a strong understanding of accounting processes. The Billing Specialist will assist the Finance Director in maintaining accurate financial records, processing invoices and payments, and managing transactions efficiently to support the company's financial stability.
Responsibilities
Accounts Receivable (A/R):
Generate and issue accurate invoices based on completed projects, contracts, or service tickets.
Ensure that all billing details are complete and precise, including project-specific costs, labor hours, materials, and any other billable expenses.
Review project information to ensure all billable items are captured and correctly invoiced.
Send out invoices promptly and ensure clients receive them in a timely manner.
Monitor outstanding receivables, follow up with clients, and ensure the collection of payments within established timelines.
Update and maintain customer records, ensuring that contact information and billing preferences are accurate and up to date.
Accounts Payable (A/P):
Process and verify vendor invoices related to specific projects, tickets, or services.
Match vendor costs to corresponding projects, tickets, or services, ensuring that all charges are appropriately recorded.
Review and verify the accuracy of cost allocations, ensuring expenses are correctly attributed to the respective project or service.
Ensure timely approval and payment of vendor invoices, maintaining strong relationships with vendors.
Assist with resolving any discrepancies or issues with vendors regarding invoices and payments.
Qualifications
Education: Degree in Accounting, Finance, or related field.
Experience: 4+ years of experience in Accounts Receivable (A/R), Accounts Payable (A/P), or general accounting.
Technical Skills: Proficiency in QuickBooks or similar accounting software and Microsoft Office Suite (particularly Excel).
Knowledge: Strong understanding of accounting principles, billing processes, and financial record-keeping.
Skills:
Exceptional attention to detail and organizational skills.
Excellent communication skills, both written and verbal.
Ability to handle confidential information with discretion and professionalism.
Strong problem-solving skills with the ability to work independently and collaboratively.
#LI-DNI
Billing Clerk/Staff Accountant
Billing specialist job in Gastonia, NC
Job Responsibilities:
Bill all New and Used car deals and post into Accounting
Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.)
Process incoming/outgoing Dealer Trades in CDK & process Payoff checks for Trade-ins and mail to appropriate financial institution in a timely manner.
Generate and maintain the Salesperson's commission reports
Maintains Inventory Schedule & We-Owe Schedule
Other general accounting procedures
Automotive Billing Clerk
Billing specialist job in Gastonia, NC
Mills Auto Group is seeking a full time Billing Clerk/Title Clerk to join our growing team at our Beckley West Virginia location. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days.
BASIC JOB RESPONSIBILITIES:
Post vehicle sales for new and used car sales and ensure required paperwork is accurate.
Issue trade payoffs (check or online/eft)
Submit all F&I product payables on timely basis
Process F&I product cancellations
Manage deal receivable, rebates, and inventory schedules
Respond to and handle inquiries from sales management as needed
Perform basic and routine accounting functions
Knowledge of the Title process
Other administrative duties as necessary
REQUIREMENTS:
Previous accounting experience required, dealership preferred
Understanding of accounting principles, credits/debits
Proficient with standard computer software and accounting software
Excellent customer service and communication skills
About the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
Auto-ApplyTitle Clerk/Billing CLerk
Billing specialist job in Huntersville, NC
Qualifications
Education
High school diploma or the equivalent.
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
.
Physical Requirements
Surroundings
spend time indoors in air-conditioned areas.
Sitting
for prolonged periods
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
infrequently
Kneeling and/or Squatting
infrequently
Lifting
25 lbs to 50 lbs
infrequently
Reaching and/or lifting overhead
infrequently
Climbing
stairs
Repetitive hand/finger movement
for prolonged periods
Grasping/grabbing with hands
infrequently
Pushing and Pulling
infrequently
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Be polite and friendly and greet customers promptly.
Devise, implement and monitor a filing system for all accounting reports that is precise and easily accessible.
Organize and oversee all transactions
Supervise accounts payable invoices, making certain that payments for purchases, dues, and taxes are accurate and prompt and that the pertinent forms
are filed correctly and on time.
Be polite and prompt on the telephone, documenting messages as required and ensuring that the appropriate employees receive them. When the call
regards a customer complaint, deal with it by quickly notifying the appropriate individual, and accurately express the status and significance of the call.
Make sure office supplies are stocked and replaced efficiently and to avoid running out.
Ensure a clean, amiable and efficient office environment.
Receive and appropriately manage the mail to safeguard it.
Keep vehicle inventory up to date. Manage accurate and properly filed sold vehicle paperwork.
Oversee payment for sold vehicles and trade acceptance purchases to ensure that such are made promptly and appropriately.
Ensure that the telephone is answered promptly in a courteous manner; accurate messages are handed to the appropriate person quickly and that pages
are voiced in a professional tone.
Assist the Business Manager as required by providing dependable, prompt, and quality typing and other assistance as requested
Assist in any duties needed to help with workflow
AR Specialist
Billing specialist job in Charlotte, NC
Compensation: $20-22/hr., DOE Job Overview - Accounts Receivable Specialist - 33433 The Accounts Receivable Specialist is responsible for managing and maintaining the company's incoming payments and ensuring accurate financial records. This includes invoicing customers, tracking payments, resolving discrepancies, and supporting cash flow management.
Key Responsibilities:
* Prepare and send invoices to customers promptly.
* Monitor accounts to ensure timely payment and follow up on overdue accounts.
* Process payments, including checks, credit cards, and electronic transfers.
* Reconcile accounts receivable transactions and resolve discrepancies.
* Maintain accurate records of payments and customer account details.
* Provide excellent customer service to address billing inquiries.
Requirements
* Strong attention to detail and organizational skills.
* Proficiency in accounting software and Microsoft Excel.
* Excellent communication and problem-solving abilities.
Sherpa Benefits
Sherpa offers benefits to contract employees who meet the following criteria:
* Must be a full-time employee (30+ weekly hours/+130 hours per month) to be eligible
* Medical plan offered is BCBSNC Blue Options PPO
* Premiums will be pre-taxed
* Sherpa pays a portion of the Employee only premium for medical
* 90 day waiting period from date of hire
* Medical, Dental, and Vision plans
Additional Job Details
Workplace Policy: #li-Hybrid
Seniority Level: Associate
Linked In Poster: #LI-SP1
About our Process
* We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
* Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
* Candidates for all Sherpa opportunities must be authorized to work in the United States.
* Sherpa is an Equal Opportunity Employer.
Collections Specialist
Billing specialist job in Charlotte, NC
We have an exciting opportunity for a Collections Specialist to join our growing team! As a Collections Specialist, you will report directly to the Manager, Collections & Disputes. You will be responsible for collecting revenues owed from business customers. Your will also assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service and to provide prompt responses and resolutions to customers concerns to ensure prompt payment. Come help us build the best and fastest fiber-optic network in America!
As a Collections Specialist, you will have the following duties:
Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires
Meet established collection objectives monthly
Collect and manage past due accounts for moderate to large sized business customers
Use various computer systems simultaneously
Build and maintain strong customer relationships and problem solve with the customer
Preparation of monthly collection reports and recommendations on credit memos and write off activities
Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts
Review and comprehend contractual agreements with customers that govern the servicing relationship
Job Description
WHAT IT TAKES TO CATCH OUR EYE:
3+ years of experience in B2B collections
Ability to overcome objections and offer solutions to resolve potential roadblocks
Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management
Relationship-builder and strong listening skills
Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence; conveys sound judgment; builds trust; is collaborative, insightful, proactive, and future-focused
Well-organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments
Demonstrates integrity and the highest ethical standards in all aspects
Ability to learn complex systems, process quickly and be able to convey that knowledge to others
Qualifications
BONUS POINTS FOR:
Bachelor's degree in Finance, Accounting, Business, or related field
Telecommunications industry experience
#LI-MH1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Collections Specialist - On Site
Billing specialist job in Charlotte, NC
Job Description
Killingsworth Environmental
is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Collections Specialist to join our growing team.
Principal Responsibilities
Provide stellar customer service from the greeting to the conclusion of the call.
Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers.
Contact clients to discuss their overdue payments.
Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies.
Manage delinquent accounts for debt collection efforts.
Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt.
Help customers understand their account ensuring satisfaction.
Monitor and respond to customer emails.
Utilize Pestpac consistent with AXC standards placing notes in accounts to document collection efforts.
Forward call for cash payments that are received to the Customer Service Center.
Document and escalate infractions reported by our customers.
Comply with all company policies and procedures with all employees.
Encourage and foster a harmonious workplace with a positive attitude.
Collaborate with team members as needed.
Maintain acceptable attendance and tardiness records.
Other duties as assigned
Preferred Qualifications:
Exceptional verbal and written communication skills
Committed to accuracy
Ability to demonstrate flexibility when needed
Ability to work effectively in PestPac
Exceptional customer service disposition
Job Posted by ApplicantPro
Collections Specialist
Billing specialist job in Charlotte, NC
Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world's largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously.
We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts.
If you are self-motivated and mission driven with a ‘can do' mindset and see solutions where others may see problems, come and grow with us!
This is an office-based position in Charlotte, NC, and requires in-office attendance five days a week, Monday through Friday.
The Role: This position includes, but is not limited to, the following responsibilities:
Manage the Payment Experience
Work with both internal and external customers to resolve resident payment issues
Effectively work with Accounting to ensure resident balances are accurate, and that any necessary adjustments are made and communicated to all in a timely manner
Communicate effectively and consistently with all Residents until account resolution
Review all new move in balances to ensure accurate ledger charges and payments .
Inform all residents of Evergreen's payment policies, procedures, and their contract obligations
Treat all internal and external customers in a fair and consistent manner, and in accordance with Fair Housing requirements
Review all ledgers, notices, leases etc. for accuracy prior to distribution
Manage Notice to Pay or Quit Process in a thorough, consistent, and timely
Manage Notice to Pay or Quit Process in a thorough, consistent, and timely manner each month
Prepare eviction files on notices of non-compliance when needed
Demonstrate knowledge of local and federal laws regarding notices, evictions, lockouts, etc.
Communicate with residents daily/weekly during the eviction process, educating them on their options, fees, and the process expectations
Collaborate with appropriate field team when needed to schedule Occupancy Checks
Follow up with legal on eviction progress until resolution
Effectively communicate any scheduled lockouts, skips, court dates, or return of possession dates/details to all appropriate team members
Request Health and Safety Inspections when necessary to confirm condition of property when habitability questions arise during eviction/collections process
Ensure all residents are moved out of appropriate systems in a timely manner, and manage all necessary dashboard information/alerts
Manage the Squatter Eviction process to ensure the eviction of all unauthorized occupants are managed appropriately and in accordance with the law
Communication & Culture
Be polite, professional, and courteous in all interactions with both internal and external customers and respond to all correspondence with urgency
Troubleshoot customer inquiries and work towards one-step resolution
Contact all Residents and try to resolve the payment situation by offering solutions and displaying high level customer service
Be a collaborative, cooperative team member, assisting when needed with team projects and processes
Qualifications and Experience
High school diploma or GED required
1+ year of Property Management experience is highly preferable, specifically in residential single-family management with experience managing collections &/or evictions
Excellent Customer Service Skills required, strives to consistently meet and exceed service standards
Must be able to deal with situations and issues proactively and persistently
Excellent verbal and written communication skills required
Possess basic accounting and math skills, and proficiency with the Microsoft Office suite including Word, Outlook and Excel
Extremely organized with impeccable detail orientation
Good time-management, able to consistently meet goals and deadlines without sacrificing quality
Ability to work effectively under pressure and operate in a fast-paced work environment
We seek applicants who are proactive, self-directed, and highly motivated.
Additional Information. The role will require:
Regular typing, talking, hearing, seeing, reaching, and repetitive motion
Routine use of standard office equipment and computers
That all duties are performed in a professional and safe manner
Standard workdays are Monday through with occasional evening and weekend overtime hours
Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading.
About Evergreen Residential
Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City.
The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen.
Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health.
Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions.
Equal Opportunities and Other Employment Statements
We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.
Auto-ApplyCollections Specialist
Billing specialist job in Fort Mill, SC
At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
In the Role:
* Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services
* Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
* Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
* Maintain and note all appropriate information and documentation on customer and account status
* Collaborate both in person and virtually, using available technology to connect with other internal teams
Requirements
* High School Diploma or GED
* Proficiency in utilizing multiple tools/systems simultaneously
* Skilled at achieving and exceeding goals
Preferred
* Experience working in customer service, collections or call center environments
* Bilingual: Spanish
Work Schedule:
Hours of Operation
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM
The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Training Schedule:
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.
Location: Onsite - Fort Mill, SC
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
* Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
* Up to 4% matching 401(k)
* Employee Stock Purchase Plan (10% share discount)
* Tuition reimbursement
* Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
* Paid sick leave as determined by state or local ordinance, prorated based on start date
* Paid holidays (7 days per year, based on start date)
* Paid volunteer time (3 days per year, prorated based on start date)
Key Word Tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Billing Specialist
Billing specialist job in Fort Mill, SC
Kelly Services in partnership with Nissan is currently seeking
high skilled
individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS.
Job Description
Billing Specialist, Fort Mill, South Carolina
Kelly Services is searching for several Billing Specialists for a leading global healthcare solutions organization located in Fort Mill, South Carolina.
Responsibilities:
Manages the maintenance of project and accounts receivable records. This position works closely with the project managers on project invoicing and revenue recognition. The duties will also include preparation of journal entries, reconciliation and maintenance of general ledger accounts, preparation of specified accounting records for month end closing, review of project expense reports and analysis. Maintaining the billing folder for all projects, with the appropriate documents, including contract financial summary data, expenses, consultant invoices, and monthly invoices, in accordance with standard procedures. Effectively communicates with Project Managers and Client Managers, regarding contract documents, change orders and other contract modifications, approvals, and any additional services-related to billing and project accounting. Review final invoices for all billable projects, including all applicable backup for approval by the Assistant Controller. Recording and application of cash, management of outstanding invoices, and direct interfacing with customers on collection matters and dispute resolution. Supporting Management by providing timely and accurate payment and account standing information. Make collection calls, conduct account research and analysis, and interact with customers to resolve outstanding issues. Prepare balance sheet account reconcilements, as directed by the Assistant Controller. Monthly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments/rebates. Recording transactions to accounting systems. Preparing special analysis as required. Generating ad hoc accounting reports as needed. Performing additional duties as assigned.
Requirements:
Start date: March 6
Schedule: 8:00 am-5:00 pm, Monday - Friday
Additional Information
All your information is kept confidential as per EEO standards.
Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
Automotive Billing Clerk
Billing specialist job in Gastonia, NC
Job Description
Mills Auto Group is seeking a full time Billing Clerk/Title Clerk to join our growing team at our Beckley West Virginia location. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days.
BASIC JOB RESPONSIBILITIES:
Post vehicle sales for new and used car sales and ensure required paperwork is accurate.
Issue trade payoffs (check or online/eft)
Submit all F&I product payables on timely basis
Process F&I product cancellations
Manage deal receivable, rebates, and inventory schedules
Respond to and handle inquiries from sales management as needed
Perform basic and routine accounting functions
Knowledge of the Title process
Other administrative duties as necessary
REQUIREMENTS:
Previous accounting experience required, dealership preferred
Understanding of accounting principles, credits/debits
Proficient with standard computer software and accounting software
Excellent customer service and communication skills
About the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
Title/ Billing Clerk
Billing specialist job in Huntersville, NC
Job Overview: We are looking for a detail-oriented and reliable Title/ Billing Clerk to join our team. This position requires no experience but a willingness to work in a team-oriented environment with a positive and polite attitude. The Title/ Billing Clerk will handle various accounting and administrative functions related to vehicle titles, registrations, and documentation. This role requires excellent communication skills, attention to detail, and the ability to meet productivity and quality standards.
Qualifications:
Education: High School Diploma or equivalent.
Experience:
Previous experience as a Title Clerk or in a similar role.
Previous dealership experience is preferred.
Knowledge of the Dealertrack DMS system is a plus.
Other Skills:
Ability to read and comprehend instructions and information.
Professional appearance and demeanor.
Excellent communication and customer service skills.
Strong attention to detail.
Ability to work effectively in a team environment and with diverse groups of people.
Physical Requirements:
Spend time indoors in air-conditioned environments.
Ability to lift 10-25 pounds.
General Expectations:
Demonstrate initiative by asking questions and listening to determine management and quality requirements.
Attend company meetings as required.
Maintain an organized follow-up system to ensure projects are completed on time.
Willingness to occasionally work evenings for month end close.
Set personal performance goals aligned with company standards and develop strategies to meet them.
Evaluate actions at the end of each day, week, month, and year to enhance time management and effectiveness.
Stay current on industry terminology and technological advancements related to products and services.
Understand and comply with federal, state, and local regulations governing the company's business.
Follow lawful directions from supervisors and adhere to work rules and procedures.
Participate in performance management processes.
Foster positive relationships and maintain good morale within the team.
Uphold the company's confidentiality and non-disclosure policies.
Title Clerk Role Specific Expectations:
Desk Duties:
Break down deals and send NC title work to DMV or process via CVR.
Process out-of-state title work by preparing forms, titles, cutting checks, and following up until completion.
Reassign titles received for vehicles stocked in inventory.
Process and post CVR bundles daily.
Send out processed registrations and plates.
Apply for in state or out-of-state duplicates as necessary.
Answer customer and bank calls and letters regarding registration and titles.
Communicate with banks and auctions for lien releases and title inquiries.
Coordinate with runners for weekly runs to SC DMV.
Resolve title issues such as missing signatures, POA corrections, and mileage discrepancies.
Billing Clerk Role Specific Expectations:
Bill all New and Used car deals and post them into accounting.
Organize and verify all paperwork for each deal, checking for completeness (signatures, VIN verification, etc.).
Process incoming/outgoing Dealer Trades in DealerTrack DMS and process Payoff checks for trade-ins, mailing them to the appropriate financial institution in a timely manner.
Generate and maintain Salesperson commission reports.
Maintain the Inventory Schedule and We-Owe Schedule.
Post, prepare titles, and collect payments for all wholesale deals.
Verify the zero balance for each vehicle after processing.
Stock in all purchases.
Prepare and send payoff checks for purchases.
Collect and follow up on titles for purchased vehicles.
Keep title schedules and wholesale schedules current and accurate.
Note: The above is intended to provide a general overview of the responsibilities and expectations of this position. The Company reserves the right to modify this job description at any time, with or without notice.
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