HSPD-12: Government Badging & Credentialing Specialist (Seattle - REF1520W)**
Citizant 4.5
Billing specialist job in Seattle, WA
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
Answering phone calls/email inquiries for all things related to PIV credentials and access control matters.
Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
Perform other job-related duties as assigned.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
Requires typing for most of the day.
Effective communication through frequent periods of talking and listening is essential.
Education:
High School diploma, GED certification
Clearance Requirement:
US Citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one.
Starting salary range:
$50,000k - $57,600k (depending on experience)
Citizant offers a competitive benefits package, including:
Health and Welfare (H&W) benefit
Medical, dental, and vision insurance
Life and Disability Insurance
401(k)
Generous Paid Time Off (PTO)
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$68k-90k yearly est. 4d ago
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Sr Revenue Cycle Specialist
Nanonets
Billing specialist job in Seattle, WA
Nanonets is transforming the way Revenue Cycle works. Our AI platform takes the manual, messy, time consuming work - that bogs down Healthcare - and turns it into seamless, automated processes. What once took hours of human effort now takes seconds with Nanonets. Our client footprint spans across 100s of providers.
In 2024, we raised a $29M Series B led by Accel with continued backing from Elevation Capital and YCombinator, fueling our mission to reshape entire industries through intelligent automation. With revenues tripling year over year and a rapidly scaling global team, we're not just imagining the future of work - we're building it.
Read about the release here:
Article 1
Article 2
The Role
Nanonets is seeking a Senior Revenue Cycle Specialist to join our fast-growing Healthcare business - a team focused on transforming U.S. healthcare operations with AI-powered automation. In this role, you'll bring deep domain expertise in medical billing, payments, coding, and denials to help shape and scale how Nanonets supports healthcare providers and billing organizations.
You'll act as a subject matter expert (SME) and hands-on operator, ensuring that our automation solutions map seamlessly to real-world RCM workflows. This is a unique opportunity to join a fast-moving startup environment, collaborate with product and engineering, and directly influence how technology modernizes the revenue cycle.
Roles and Responsibilities
Own and optimize end-to-end revenue cycle processes across billing, payments, medical coding, claims, and denials management.
Serve as the internal RCM expert for customer-facing teams (Sales, Implementation, Product), ensuring solutions align with provider workflows.
Review and analyze billing data to identify automation opportunities and process improvements.
Partner with Sales and Implementation teams to guide customers on best practices and ensure operational success post-deployment.
Document workflows, edge cases, and billing nuances to inform product roadmap and customer enablement materials.
Stay up-to-date on payer regulations, coding updates, and healthcare billing trends to keep Nanonets' offerings compliant and relevant.
Collaborate cross-functionally in a fast-paced environment where processes are still being built and iterated on.
Requirements and Skills
6+ years of experience in healthcare revenue cycle management, preferably within a provider, billing services, or healthcare technology organization.
Deep understanding of billing workflows, payment posting, medical coding, and denials management.
Familiarity with electronic health record (EHR) or practice management systems used in healthcare billing.
Strong analytical and process improvement skills - ability to identify workflow gaps and propose scalable solutions.
Excellent communication and collaboration skills with both technical and non-technical stakeholders.
Comfortable working independently in a fast-paced, startup-style environment with evolving processes.
Nice to Have
Experience partnering with product or engineering teams on workflow automation or system integrations.
Familiarity with AI-driven automation, document processing, or healthcare technology platforms.
Certification in Medical Billing/Coding (e.g., CPC, CPB, or CMRS).
Hybrid role (twice a week in our Palo Alto or Seattle office), based in the Bay Area, CA or Seattle, WA. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is $90,000 - $120,0000 per year.
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$90k-120k yearly Auto-Apply 4d ago
Billing Specialist
Olson Kundig 4.0
Billing specialist job in Seattle, WA
Olson Kundig is a design practice founded on the ideas that buildings can serve as a bridge between nature, culture and people, and that inspiring surroundings have a positive effect on people's lives. The firm's work can be found across the globe, with projects as wide-ranging as huts to high rises, homes-often for art collectors-to academic, cultural and civic projects, museums and exhibition design, places of worship, creative production, urban design, and interior design.
Currently, we are seeking BillingSpecialist to join our dedicated accounting team. The BillingSpecialist ensures the timely and accurate processing of client invoices, and adherence to financial policies.
Primary Responsibilities:
Project Billing
Execute the monthly invoicing process in accordance with the billing cycle and as required by project contracts
Work with project managers/AP to code consultant invoices/credit card charges/employee expense reports/petty cash receipts as necessary
Collect invoice backup as required by contract to submit with client invoice
Submit invoices to clients per contract schedule
Monitor, research and resolve any billing inquiries/issues from PM's and external clients
Accounts Receivable
Execute the accounts receivable process to maintain positive project cashflow.
Monitor and resolve any issues with accounts receivable.
Work with PM's/Accounting Team to communicate effectively with clients in order to collect outstanding AR.
Project Billing Maintenance and Closing
Update billing terms according to contracts/amendments;
Monitor, research and resolve any project WIP issues with project managers and accounting team.
Respond to any inquiries from client regarding any project issues.
Execute the project closing process including assisting project managers with closeout documents (notice of substantial completion, lien waivers, final consultant invoices, final client invoices);
Respond to any inquiries from client regarding any final project issues; and de-activate project/phases.
Education/Skills/Experience:
AA in Accounting or BA/BS in Accounting/Finance or equivalent work-related experience
Minimum of 3 to 5 years of experience in billing and A/R
Accounting experience in the A/E/C industry a plus
Knowledge and understanding of contract structure, terms and conditions
Experience with software billing systems; Deltek Vision system management and reporting preferred
Proficient in Microsoft Word, Excel and Outlook
What can you expect from us?
A creative work environment and colleagues who are collaborative, creative, and challenging
Opportunity to grow professionally
Check our culture page to learn about life at Olson Kundig
In addition to a dynamic and creative culture, Olson Kundig provides a generous benefits package that includes 16 days of paid time off, paid holidays, health plan, 401k match, bonuses, profit-sharing plans for qualified positions, a monthly travel subsidy for public transportation, and more.
As a firm, we are committed to pay practices that are fair, competitive, and reflect internal pay equity. At the time of posting this job, the hiring range for this position in Seattle is between $69,000 and $74,000 annually. Final salary decisions are made based upon the extent and relatedness of the candidate's education and experience and considering internal equity and external market factors.
All applicants must be legally authorized to work in the United States without sponsorship and must already possess long-term work authorization.
$69k-74k yearly Auto-Apply 60d+ ago
Coordinator - Events & Group Billing
Sitio de Experiencia de Candidatos
Billing specialist job in Bellevue, WA
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$45k-60k yearly est. Auto-Apply 2d ago
Group Program Registration Specialist (Administrative Specialist I)
City of Seattle, Wa 4.5
Billing specialist job in Seattle, WA
About Seattle Parks and Recreation: Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value.
Equity & Inclusion: Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities. #OneSeattle
About Recreation and Aquatics Division: The Recreation Division eliminates barriers through responsive, exceptional recreation services. We operate over 50 recreation facilities (community centers, teen centers, pools, school-based learning centers, environmental learning centers, and boating and sailing centers) and provide opportunities for people to play, learn, and lead healthy, active lives. Our programs and events include fitness and athletics, licensed childcare and preschool, swimming and boating, youth development and job preparation, academic enrichment, and more; including programs designed for older adults and people with disabilities, as well as grant and partnership programs designed and implemented with immigrant and refugee communities. With nearly 300 regular employees and a budget of nearly $40 million annually, Recreation is a major operation with significant impact on the communities we serve. In addition to our current operations, we also strive to constantly improve the ways we serve Seattle's residents, specifically through implementation of the SPR Strategic Plan, innovation in our facility staffing and programming approaches, and learning from national best practices and quality standards.
The Citywide Environmental Education Team works to bring community-based outdoor learning and nature exploration to Seattle's neighborhoods, schools and community groups, most impacted by social and environmental injustices. We are a small team of 6 staff and manage over 70 volunteers who support staff and help us teach additional programming. The Citywide Environmental Education team in Recreation offers a variety of nature programs in parks all over Seattle. In 2024 the Citywide Environmental Education Team ran a total of 593 programs, reaching 23,000 participants.
About The Position: Seattle Parks and Recreation's Citywide Environmental Education Team is recruiting an experienced customer service-oriented individual who will work as a first-line receptionist and registrar with teachers, parents and school groups who wish to book Environmental Education programs. This position will work with a team of educators and will be the main point of contact with over 70 volunteers. The position will process program registrations and scholarships for groups, schedule and manage volunteers and a volunteer database, assist in planning, organizing and supervising outdoor environmental education fieldtrips.
Customer Service:
* Greet customers primarily over the telephone and provide information regarding environmental education programs and events.
* Explain policies, procedures and requirements related to class enrollment, program participation or facility use.
* Engage customers to resolve problems and complaints using program and operations policies and procedures.
Financial Procedures and Cash Handling:
* Use a computerized point of sale/event registration system (Active Net). However, in the event of power outages, positions will be required to, accurately, perform tasks manually using paper receipts and a calculator.
* Collect associated fees, payments made in cash, check, credit cards, vouchers and/or automatic debts and uses a computerized database registration system to register payments of participants for various activities/classes, program and schedules facility space rentals.
* Provide receipts, refunds credits and/or change due to customers.
Computer Registration Software and Report Printing:
* Generate and retrieve reports from computerized registration system (Active Net).
* Open and close customer accounts, response to requests, verify and/or change customer information for proper billing and collections, collect payments and fees, and process refunds when needed.
* Ability to use volunteer management software (Volgistics) to track all volunteer hours, make sure all volunteers are up to date on background checks and other required paperwork, schedule volunteer for shifts and print reports for management.
Working with People and Volunteers:
* Ability to provide excellent communication to both internal and external customers in oral and written formats (experienced in using Outlook). Provides accurate and prompt information to colleagues, customers, and teammates.
* Excellent ability to work in a team environment with a "can do" attitude that is positive and welcoming.
* Ability to train and work cooperatively with staff and volunteers.
* Manage and schedule over 80 volunteers who help administer environmental education programs.
* Help volunteers find information they may need about the classes they are teaching that day. Use volunteer software (Volgistics) to see volunteer class information.
* Take notes at team meetings, create marketing materials, and works in collaboration with staff to market EE programs to schools. Able to work in a highly dynamic, fast-paced environment.
Other Duties:
* Type narrative reports, contracts, invoices, forms, charts, and correspondence; provides editing, formatting and proofreading services while preparing finished copy.
* Establish and maintain files, logs, indexes and record keeping systems; prepares record retention cycles and maintains appropriate historical data.
* Respond to inquiries regarding work or program AREA, requiring evaluation of inquiry to provide the proper response.
* Research records, prepares and assembles appropriate information for reports and updates data as necessary.
Requires one year of office clerical support experience (or a combination of education, training, and/or experience which provides evidence of the ability to perform work of the class).
You will be successful if you have the following experience, skills, and abilities:
* One year experience utilizing a computerized point of sale/event registration system in a customer service-related capacity.
* One year experience managing and scheduling volunteers and using a volunteer database system.
* Ability to interpret and comply with policy and procedures including cash handling, scholarships and third-party billing, and general SPR policy and procedure.
* A solid customer service orientation and commitment to department values.
* Excellent "people skills" with ability to effectively deal with a wide range of diversity and cultures within and external to the Community Center and Recreation Division.
* Excellent writing and oral communication skills.
* Current State of Washington driver's license.
* American Red Cross Multi-Media First Aid Card and CPR certification within 30 days of employment.
* Successfully complete Payment Card Industry (PCI) training and comply with standards.
* Successfully complete cash handling training and maintain departmental compliance standards.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The full salary range for this position is $33.08 - $38.25 Hourly.
Application Process
Please submit the following with your online application:
* A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement
* A current resume of your educational and professional work experience.
Who May Apply: This position is open to all candidates that meet the qualifications. Seattle Parks and Recreation values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle Parks and Recreation encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.
Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle's Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020. Applicants will be provided an opportunity to explain or correct background information.
The City of Seattle offers a comprehensive benefits package including vacation time, 12 paid holidays, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: ***********************************************************************************************************
Want to know more about Parks and Recreation? Check out our web page: Seattle Parks and Recreation - Parks | seattle.gov
SPR's Core Competencies are:
* Accountability & Action: Holding yourself accountable for achieving goals, completing tasks, and delivering quality work. Demonstrating thoughtful initiative in actions and decision-making and promoting high quality standards.
* Equity and Inclusion: Supporting the goals of the Race and Social Justice Initiative and the City's commitment to workforce equity.
* Communication: Sharing and exchanging information and ideas with people in a variety of ways to help them understand and remember the information.
* Service: An ongoing commitment to base decisions and actions on the needs and priorities of the City.
* Teamwork: Participating as an engaged member of a team to achieve group goals. Effectively working with internal and external people to complete tasks and achieve work group goals.
$33.1-38.3 hourly 3d ago
Billing Specialist
Centerline Logistics Corporation 3.8
Billing specialist job in Seattle, WA
Assist with various Accounts Receivable related projects for Centerline Logistics Corporation and its subsidiaries, including generating invoices, responding to customers/vendors and monitoring contracts to ensure accuracy of billing of jobs.
Responsibilities
Daily generation of invoices & posting of ship assist/bunker activity
Monthly generation of invoices & posting of charter activity
Responsible for emailing/submitting customers' requested documentation (invoices, credit memos and/or other statements)
Monitors contracts to ensure the billing of jobs are appropriate and accurate
Provides ad-hoc assistance to other positions within the department
Accurate, courteous, timely response to customers/vendors
Accurate and timely maintenance of company files and records including gathering documentation for financial statement audits
Contribution to daily administrative activities of organization
Collections responsibilities as needed
Assists on other duties and projects as assigned
Qualifications
AA in Accounting or BA/BS in Accounting/Finance preferred
Strong attention to detail
Proficient with Excel and other Microsoft Office programs
Flexible team player who can adjust to ongoing changes related to company growth
Excellent communication and customer service
Ability to work independently on assigned tasks with minimal or no supervision
Ability to understand and execute complex oral and written instructions
Assertive individual capable of achieving results while maintaining diplomacy and tact
Ability to prioritize and work in a fast paced environment
Must be able to read, speak, write, type, and understand English in person and over telephone
Job Condition and Environment
Ability to work with office staff and all company contacts/vendors
Must be physically fit enough to carry office supplies
Required to sit for long periods of time.
Infrequent light physical effort required.
Work with computers, fax machines, copiers, telephones.
Expected Hours of Work
Normal office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. Currently this work is in person at the office Monday - Thursday. However, there may be a need for overtime to meet deadlines for month end or other projects when needed
Company Overview
Centerline Logistics is a leading provider of marine transportation services in the United States. Centerline Logistics operates on the United States West Coast (including Alaska and Hawaii), US East Coast (including Puerto Rico), the U.S. Gulf Coast and the Mississippi River System. Services provided include the transportation and storage of petroleum products, tanker escort, ship assist, the transportation of general cargo and rescue towing. Centerline Logistics is the parent company of eight businesses specializing in marine services and a bulk liquids terminal business. Centerline Logistics provides accounting, administrative, human resources, safety and environmental services, as well as operational oversight to the subsidiary companies.
Centerline Logistics offers competitive benefit and compensation packages. We are an Equal Employment Opportunity and Drug Free Work place. Pre-employment drug testing is required.
$36k-46k yearly est. Auto-Apply 56d ago
ProFee Billing and Coding Analyst
University of Washington 4.4
Billing specialist job in Seattle, WA
**Faculty Practice Plan Services (FPPS)** has an outstanding opportunity for a full-time, remote **Coding Business Analyst.** **WORK SCHEDULE** + 40 hours per week + Day Shift is Remote HIGHLIGHTS** The Coding Business Analyst is an operationally focused IT professional responsible for providing both technical and business analysis of UW Physicians' core business systems, UW Medicine enterprise systems, and business analysts' tasks to meet the needs of the user community. This position serves as a liaison between Clinical Applications, Business Applications, and FPPS Operations. The role requires a deep understanding of revenue cycle workflows and their impact on FPPS business objectives. It serves as a subject matter expert bridging the gap between coding and revenue cycle, both technically and operationally.
The Coding Business Analyst is responsible for collaborating with the FPPS Business Owners and IT partners, facilitating business requirements analysis via the methodical investigation, analysis, review, and documentation of all or part of a business in terms of business functions and data needs. He or she will manage the requirements development process through the elicitation, analysis, specification, and verification of multiple levels of requirements (business, stakeholder, solution) and support the ongoing management of the requirements. The Coding Business Analyst creates viable and consumable specifications, including acceptance criteria, in preparation for the sign-off, construction, and testing of design/build/configurations.
**PRIMARY RESPONSIBILITIES**
+ Function as subject matter expert for clinical and revenue cycle applications while working with clinical and business users to define and document business cases for initiatives, including a clear definition of business needs, alignment to strategic objectives, benefits, and KPIs.
+ Leads and facilitates requirements meetings to perform requirements analysis and develop/document/validate technical solutions.
+ Develop test strategies, utilize best practice testing tools & techniques such as test scenario creation, traceability matrices, testing checklists, testing sign off documentation, and test labs.
+ Facilitates user acceptance testing.
+ Regularly documents and communicates project status to leadership, customers, and business stakeholders.
+ Develops, implements, and maintains regular reports that illustrate the health of the Business Analyst function within FPPS, and other reports as required.
+ Assists in identifying and implementing Application standards, culture, and guidelines, best practice methodologies, as well as processes and tools that will support the needs of customers, stakeholders, and the organization.
+ Provide Coding expertise and quality assurance testing, and monitoring
+ Conduct research and update Operational leadership on possible new edits, CMS changes, and payer policies
+ Develops, manages, and maintains all testing scripts for projects, process improvements, and Epic Upgrades.
+ Develop, implement, and evaluate departmental operations to assure excellent customer service by identifying customers, understanding their respective needs and expectations, ensuring prompt incident and problem resolution, and measuring their satisfaction regularly.
+ Coordinate activities and projects with other leaders/managers within ITS, FPPS, or partner organizations that have dependencies upon or are complementary to these projects.
+ Utilize project management practices and standards (e.g., issue management, risk management, project scheduling, etc.) as required for relevant endeavors and activities by assigned teams.
+ Support the execution of UWP's Operational excellence roadmap and strategy, leveraging industry best practice methods and tools such as Lean/Six Sigma, Kaizen.
+ Develop the departmental staffing, skills, and expertise to support organization-wide adoption of process improvement methods and tools such as Lean/Six Sigma.
**POSITIONS REQUIREMENTS**
+ Bachelors Degree
+ Epic Resolute PB Administrator Certification and Coding Certification (CPC, CCS-P)
+ 2-3 years of analytical, auditing, or training experience in a Health Care environment.
+ Familiarity with reimbursement and billing regulations such as the WAC, CMS, DSHS, and L & I.
+ 3-5 years of experience in business analysis and requirements definition with a thorough understanding of data analysis and requirements documentation techniques.
**DESIRED EXPERIENCE/SKILLS**
+ Previous experience in and knowledge of the academic healthcare environment
+ Certification or experience in 1 or more Epic Ambulatory or IP Clinical Modules, ie, Epiccare, Optime/Anesthesia
+ Certification or experience with Project Management ( PPM, CAPM) Methodologies and tools
+ Certification or experience with Lean or Lean Six Sigma Methodologies and tools
**ABOUT FACULTY PRACTICE PLAN SERVICES**
UW Medicine Faculty Practice Plan Services (FPPS) supports UW Physicians (UWP), a practice group for more than 3,000 physicians and other healthcare professionals associated with UW Medicine. UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Primary Care Clinics, UW Medical Center - Northwest, the UW School of Medicine, Valley Medical Center, and Airlift Northwest. UWP members also practice at the Seattle Cancer Care Alliance, a partnership of UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Children's Hospital.
Teamwork. Community. Opportunity. Become part of our team. Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$69,576.00 annual
**Pay Range Maximum:**
$104,352.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$69.6k-104.4k yearly 60d+ ago
Medical Billing Reimbursement Specialist - Multi Specialty
Bass Medical Group
Billing specialist job in Yelm, WA
Job DescriptionDescription:
Join our exciting Billing Team! If you are looking for some challenges, career growth, step up in your billing knowledge this is the right opportunity for you!
We are looking for detailed, energetic, focused medical billers who are high achievers and take their career seriously.
Job Opening Opportunities:
Charge Entry/AR Follow up Specialists openings are available in the following specialties: Imaging, Thoracic, General Surgery, Colorectal, Podiatry, Pain Management, Orthopedics, Radiation Oncology and Call Center.
Previous medical billing experience or experience with EPIC/ECW/Athena software is a plus
About Us:
BASS Medical Group is a large physician owned, physician directed, and patient centered organization. Our goals are to provide high quality, cost effective, integrated, healthcare and physician services. To preserve community based independent physician practice locations throughout California. At BASS Medical Group, our practices are closer and more connected to the people and neighborhoods we serve. With a more personal touch to healthcare and easier access to the care you need, we help guide patients to the best possible outcome.
Requirements:
Recommend knowledge and skills :
Superior phone communication skills with providers, carriers, patients, and employees
Exceptional written and verbal communication skills
Strong attention to detail
Ability to work in a fast-paced, high-volume work environment
Positive attitude
Great attendance and punctuality
Knowledge of modifiers, insurance plans, and follow up techniques
Job Duties but are not limited to:
Perform the day-to-day billing and follow-up activities within the revenue operations
Work all aging claims from Work Ques or Aging reports
Present trends or issues to supervisor, and work together to make improvements
Resolve denials or correspondences from patients and insurance carriers
Assist in patient calls and questions
Follow team and company policies
Meet productivity standards
Write clear and concise appeal letters
Minimum qualifications:
High School diploma or equivalent
Medical Billing Certificate preferred or
At least a year of Medical billing experience
Proficiency with Microsoft office applications
Basic typing skills
Location: Walnut Creek, CA or Brentwood, CA (Depending on Experience)
Salary: based on experience
Pay Scale/Ranges:
$21.00 - $32.00/hour
*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.
Benefits: Medical, Dental, Vision, LTD, Life, AD&D, Aflac insurances, Nationwide Pet Insurance, FSA/HSA plans, Competitive 401K retirement plan. Vacation & Sick Leave, 13 Paid Holidays per year
Job Type: Full-time
$21-32 hourly 8d ago
Automotive Billing Clerk
Larson Motors
Billing specialist job in Fife, WA
Are you motivated, detail-oriented, and eager to start a career with long-term growth? Larson Automotive Group is looking for an enthusiastic Billing Clerk to join our fast-paced corporate accounting team. This is an ideal role for someone who wants to break into the automotive industry, learn from experienced leaders, and grow into future opportunities within a large, successful auto group.
At Larson, this role isn't just a job-it's a career starting point with room to advance across multiple departments in our busy corporate office.
What You'll Do
In this entry-level corporate accounting role, you'll gain hands-on experience in dealership billing and financial operations. You'll work closely with skilled Office Managers and corporate leaders to build strong foundational skills.
Your responsibilities will include:
Accurately posting and reconciling sales transactions
Reviewing deal jackets for completeness and compliance
Preparing daily reports on contracts and vehicle receivables
Working with managers to resolve billing, titling, or documentation discrepancies
Authorizing commission payments on finalized deals
Assisting with reporting, analysis, and special projects
Who We're Looking For
You may have automotive billing or basic accounting experience - or you're eager to build those skills
You're energetic, motivated, and ready to learn
You're highly organized with strong attention to detail
You thrive in a fast-paced, team-focused environment
You're a good communicator who enjoys problem-solving
You're excited about growing within a large, reputable automotive group
Why the Larson Auto Group?
Larson is known for developing talent. Many of our team members began in entry-level positions and advanced into leadership roles across our dealerships and corporate departments.
Here's what you can expect:
Career Growth: Clear development pathways within a large, respected auto group
Competitive Pay: $52,000 - $62,000 annually
Supportive Culture: A team that values collaboration, initiative, and positive energy
Skill Development: Learn directly from seasoned accounting professionals
Stability & Reputation: Join a well-established organization where your work matters
Benefits and Perks
Medical, Vision & Dental Insurance (including a $0 cost medical plan option)
Company-Paid Life & AD&D Insurance
401(k) with Company Match
Paid Time Off & Paid Holidays
Employee Assistance Program (EAP)
Employee Vehicle Purchase Program - exclusive discounts across all brands
At Larson, we believe everyone deserves to feel respected, valued, and included.
We're committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported-because that's what family means to us.
Ready to Grow your Career?
If you're driven, detail-focused, and excited to build your future in the corporate automotive world, apply today to become Larson Automotive Group's next Billing Clerk.
Requirements
Automotive billing experience 1-2 years.
Familiarity with accounting software programs.
CDK experience a plus.
Mathematical aptitude.
Professional written and verbal communication.
Strong emphasis on customer service.
Ability to multitask and prioritize tasks by importance.
Able to keep up in a fast-paced accounting office.
High School Diploma or GED equivalent.
Ability to pass pre-employment background and drug screening.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description $52,000 - $62,000
$52k-62k yearly 60d+ ago
Senior Utility Billing Representative
City of Lacey
Billing specialist job in Lacey, WA
Reporting to the Utility Billing Supervisor, under general supervision, the Senior Utility Billing Representative is responsible for leading and directing the daily work performed by the Utility Billing Representatives and ensuring front counter operations run in accordance with Department and City procedures. This position also performs duties which include, but are not limited to, participation in the utilities' monthly utility billing and lock-off process; receiving and responding to customer service billing questions over the phone and in person; maintaining and updating customer accounts; posting cash receipts and preparing bank deposits; processing utility billing invoices and checks; sorting, providing closing estimates to escrow and distributing payments to reconcile liens; creating and managing various requests and applications related to customer accounts; and managing and archiving records.
The hiring manager reserves the right to make changes to this posting at any time and without notice.
Application Review will be the week of February 9th, 2026
First Round Interviews will tentatively be held the last week of February.
These duties include but are not limited to the following:
Supervision & Leadership
* Supervises, leads and directs the Utility Billing Representatives, including recruiting, screening, selecting, training, scheduling, and evaluating full-time staff.
* Provide leadership and guidance to the Utility Billing Representatives, which includes assigning priorities, balancing workloads and monitoring performance.
* Responsible for ensuring that the Utility Billing Representatives team regularly performs at high levels that meet the City's standards for customer service, technical skills, interpersonal behaviors, and customer contacts.
* Assists with developing and coordinating the implementation of Utility Billing section policies.
* Serves as the technical and procedural expert for complex billing, collections and customer account issues.
* Trains and mentors Utility Billing Representatives in advanced billing processes, system functionality and customer service standards.
* Oversee the customer service operations of the Utility Billing Section and ensure compliance with City and departmental policies.
* Handle escalated and sensitive customer cases, including high-bill disputes, leak adjustments and payment plan negotiations. Informs Finance management team of any significant elevated issues that arise with customers.
* Ensures that the Utility Billing Representatives are efficient in scheduling of work time and use of equipment, and that all safety methods and procedures are consistently observed.
* Monitors day-to-day operations in the section, anticipates and troubleshoots problems where needed for the section team.
* As assigned, prioritizes and schedules daily work to be performed. Schedules personnel, assigns work, ensures counter and phone coverage, and frequently participates as a working member of the team on the more significant projects providing on-site direction and performing the more complex functions of the job, and when staffing levels are low, to maintain minimum service levels.
* Regularly takes initiative in recommending changes in work methods, policies, and procedures to improve levels of service delivery and improve process efficiencies.
* Responsible for preparing and posting payment reversals, adjustments, and collections procedures, as assigned.
Division Administration
* Oversee daily payment processing, deposits and account reconciliation to ensure compliance with fiscal policies.
* Oversees delinquency shut-off process and the flow of work from office staff to AMI Technicians.
* Research problem utility accounts in a timely manner.
* Provide metrics as requested.
* Provides regular updates on the projects in process, workflows, and training opportunities within the Customer Service section the Utility Billing division.
* Perform internal control tasks including review of leak adjustments, discount applications, payment plans, and other documents.
* Works with metering software to identify tampers and customer leaks.
* Perform Utility Billing Representative duties as needed during staff shortages or high-volume periods.
Other Duties Assigned
* Special projects as assigned.
High School Diploma or equivalent AND three (3) years of increasingly responsible work experience in a financial office environment with customer support emphasis OR in an accounting function such as bookkeeping or financial management OR in similar work environment relating to the assigned activities in Utility Billing. Must also have at least one (1) year of work experience which demonstrates the ability to lead or mentor, plan work assignments, and assume responsibility in work situations which may have been obtained current.
* May have a combination of experience, education, and training that would substitute for the above requirements.
PREFERRED QUALIFICATIONS:
* Public Sector working experience.
* Associate's degree in accounting, bookkeeping, finance, or a closely related field.
* Experience working in Utility Billing in public agency.
* Intermediate experience using Microsoft Excel.
SPECIAL REQUIREMENTS OR LICENSE(S):
* Must pass a background investigation (including financial background investigation) and successfully complete reference checks.
* Must maintain a level of physical and mental fitness necessary to perform the essential functions of the position, with or without a reasonable accommodation.
* Must be attentive to job safety considerations and follows all required safety policies, procedures and techniques.
* Must possess a valid Washington State driver's license at time of hire OR must obtain within 30 days from date of hire and must have a driving record acceptable to the City and the City's insurance carrier; OR must be able to provide own transportation to and from job, meetings, and related job sites.
* Verification of identity and United States work authorization must be complete a required by the Immigration Reform and Control Act.
Knowledge of:
* Principles and practices of effective supervision and performance.
* Basic Water, Wastewater and Stormwater utility operations and services.
* Utility rate structures, meter reading and billing cycles.
* Customer services standards and interpersonal skills using tact, patience, respect and courtesy.
* Collection best practices.
* Lacey Municipal Code related to utility functions.
* Washington State laws related to liens and collections.
* Modern office procedures, methods, and equipment including computers and computer applications such as the Microsoft Office suite of applications, including Excel, Outlook and Word, as well as statistical databases.
* Mathematic computations adequate to correctly perform work.
* Clear and effective oral and written communication principles and practices (e.g., English usage, spelling, grammar, and punctuation) to include principles of public relations and customer service.
* Confidentiality of customer records.
* Cash handling best practices.
Skill In:
* Management of high-volume customer service calls and interactions.
* Resolving customer complaints by balancing empathy and authority.
* Supporting and managing changes to process, technology and systems.
* Demonstrating mastery of customer service principles and best practices, including active listening, courtesy, understanding, concern, and de-escalation.
* Interpreting, applying, and explaining rules, regulations, policies, and procedures.
* Reviewing, researching, verifying, and reconciling account information.
* Performing a variety of calculations and paying attention to detail and accuracy.
* Maintaining attention to timelines, detail, and accuracy.
* Communication of complex and sensitive information.
* Diplomacy and presenting a positive image of the City, both verbally and in writing.
* Using sound judgment and demonstrating dependability.
* Responding to inquiries or complaints from customers, staff, management, and members of the general public or referring them onto the appropriate individual or department.
* Utilizing computer software programs and other relevant software affecting assigned work (e.g. Microsoft Excel) and in compiling and preparing spreadsheets.
Ability to:
* Train and coach new staff and support the continuing skill development.
* Lead, train and direct staff and effectively.
* Coordinate assigned projects, distribute workload and provide customer coverage.
* Motivate and encourage teamwork and positive customer service approach.
* Maintain customer confidentiality in all communications and actions, being mindful of visible exposure of paperwork in workspaces.
* Prioritize work, and cope with interruptions, changes and rigid deadlines.
* Apply effective customer service techniques; respond to customer inquiries and complaints in a courteous, understanding and concerned manner.
* Perform detailed research, organize, and present findings.
* Create spreadsheets using Microsoft Excel or related software and perform a variety of formula calculations.
* Regularly take initiative in recommending changes in work methods, policies, and procedures to improve levels of service delivery and improve overall operating efficiencies.
* Prioritize and coordinate total efforts to accomplish a task or provide a service within established deadlines.
* Coordinate and carry on a number of activities simultaneously under stressful and busy conditions.
* Accurately type 55 wpm.
* Work independently from general instructions and broad work expectations with minimal direction.
* Seek guidance, clarification, or direction when needed.
* Establish and maintain effective and positive working relationships with co-workers, employees, department officials, elected officials, and the general public.
* Listen to and resolve problems in a manner that is responsive to the needs of the customer and promotes professional customer service.
* Communicate effectively verbally and in writing to diverse audiences.
* Project a professional image and represent the City in a professional way in all interactions.
* Maintain regular, reliable and punctual attendance.
* Maintains high standards of behavior, appearance (as appropriate for position), and performance.
$35k-43k yearly est. 1d ago
Medical Billing Specialist | Home Care
Wesley Community Health Services 4.3
Billing specialist job in Federal Way, WA
As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health.
Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation:
Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff).
We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff).
Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match.
A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit.
To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary.
Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee.
This summary is intended to reflect the most reasonable and genuinely expected offering of benefits and other compensation for the posted job. The official website for all Wesley job postings is ********************************** Wesley is not responsible for content on third-party job boards. Salary ranges, benefits and other compensation are subject to change.
Enrich the lives of older adults through community, choice, and continuing care in the BillingSpecialist role. This medical billing role plays a leading role in billing and collecting for care services across home care, home health, and hospice. Find your sense of belonging at Wesley!
You will provide continuing care through these responsibilities
Essential functions of this position include the following.
Coordinate and verify primary, secondary, and tertiary insurance; complete prior authorization as needed.
Complete billing preparation for home care, home health, and hospice business lines.
Process Long Term Care submissions and LTC document requests.
Manage billing and accounts receivable for Home Care.
Adhere to collections processes and regulatory requirements.
Order supplies and maintain inventory.
Complete accounts payable coding.
Serve as back-up for entering miscellaneous payroll earnings and mileage.
Update and maintaining insurance agreements.
Create and maintaining Hospice contracts.
Audit service line agreements on an annual basis.
Travel to client homes to educate on long term care.
Other Duties and projects as assigned.
Our requirements and qualifications for success
Minimum one-year experience with medical billing.
Prior experience with Medicare billing; understanding of billing rules.
Proficient with Microsoft Office suite and other common workplace technology.
Ability to read, write, speak and understand the English language.
Ability to project professionalism in representing the Company.
Outstanding verbal and written communication skills required.
Proficiency with electronic health record systems (e.g. Brightree, PCC, WellSky) and other software programs.
Proven track record of successful organizational skills, time management, project management and follow-through.
Physical, environmental, and mental requirements
Ability to sit, stand or walk at-will throughout shift.
Ability to hear, understand, and distinguish speech and/or other sounds one-to-one, in a group, and via telephone/computer.
Keyboarding and near visual acuity.
Ability to lift up to 25 lbs.
Reliable transportation for occasional travel to client homes to educate on billing and insurance matters.
Salary Range: $29.95 to $43.16 per hour
$32k-37k yearly est. 2d ago
PFS Revenue Specialist
Valley Medical Center 3.8
Billing specialist job in Renton, WA
Patient Financial Services The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
TITLE: Patient Financial Services Revenue Specialist
JOB OVERVIEW: The PFS Revenue Specialist position is responsible for the accurate and timely review on pre-determined balance threshold assigned accounts for UB and HCFA claims. This position will manage high dollar balances as well as accounts specific to first and third party auto insurance companies for injuries sustained in a non-work related accident. The PFS Revenue Specialist will also facilitate the completion of forms by the patient (e.g. COB, Accident Questionnaires, Pre-Existing Condition, newborn eligibility) as requested by the payor. This includes contacting the patient by phone, drafting letters and/or site visit(s) to the patients' primary residence.
ROLE: See Administrative Partner for generic .
AREA OF ASSIGNMENT: Patient Financial Services
FLSA: Exempt Professional
HOURS OF WORK: As necessary to complete the job according to business needs.
RESPONSIBLE TO: Manager, Patient Financial Services
PREREQUISITES:
* High school graduate or equivalent (G.E.D.); post high school college or training preferred.
* Three or more years' experience in health care industry required.
* Three or more years' experience in Customer Service required.
* Experience in successfully managing receivables with high dollar balances (>$20K) required. This includes follow up, billing, appeals and denial resolution.
* Experience in handling both hospital and professional claims preferred.
* Data entry skills and intermediate knowledge of Excel, Word and Outlook required.
* Experience in follow up and denial resolution of various financial classes preferred.
* Experience in Community Outreach, including visits to patient's home and/or place of business required.
* Experience filing documents with State and Federal Agencies preferred.
* Prior experience with Epic, Epremis, and Chartmaxx preferred.
Page 2 - (Patient Financial Services Revenue Specialist)
* Possess a valid driver's license and a driving record with no moving violations.
* Access to a working vehicle required for field visits.
QUALIFICATIONS:
* Excellent organizational and time management skills.
* Is flexible, adaptable, and can effectively cope with change.
* Demonstrates skills in typing and use of personal computers.
* Experience with analyzing EOB's from various insurance companies/payers.
* Excellent customer service skills. Demonstrates the ability to communicate with confidence, tact, poise, courtesy, respect, and compassion.
* Demonstrates effective communication and interpersonal skills within a diverse population.
* Demonstrates the ability to communicate effectively in English, including verbally and in writing. Effective communication includes the ability to spell accurately and write legibly.
* Practices active listening and uses a variety of questioning techniques.
* Demonstrates the ability to convey information fluently, interpreting and clarifying details and explaining rationale.
* Able to prioritize tasks, carry out assignments independently and within a team.
* Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations
* Neat and well groomed in appearance.
* Regular and punctual attendance is a condition of employment.
UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See generic for administrative partner.
PERFORMANCE RESPONSIBILITIES
A. Generic Job Functions: See Generic Job Description for Administrative Partner
B. Unique Job Functions:
* Performs timely and accurate follow up of all high dollar outstanding balances; >$20,000 hospital, >$1,500 professional.
* Completes high dollar report and facilitates bi-weekly high dollar meeting with PFS Leadership to provide current status of outstanding balances.
* Conducts field visits for completion of patient forms as requested by the insurance payers.
* Files liens to secure funds on pending TPL claim settlements.
Page 3 - (Patient Financial Services Revenue Specialist)
* Handles workqueues related to newborn eligibility and contacts subscriber to add the patient to policy and/or provide updated insurance information.
* Researches denied claims from payers to determine steps that need to be taken for the purpose of securing payment; including but not limited to drafting appeal letters, interacting with department personnel, third party payers, attorneys and patients.
* Maintains knowledge of state and payer requirements as a fundamental business practice responsibility under Valley Medical Center's Corporate Compliance program. Reports payor changes to Manager as appropriate.
* Works collaboratively and promotes an amicable working environment developing effective working relationships with key associates (HIM, Patient Access, Hospital & Clinic Departments)
* Reviews Explanation of Benefits (EOB's) and vouchers, to pursue payment of claims.
* Responsible for ensuring accounts are reimbursed properly to include contacting the appropriate insurance company to secure and expedite payments through the follow-up and appeals resolution processes.
* Understands and adheres to all federal, state, and local payer-billing requirements.
* Contacts insurance company/ third parties, patients, physicians and/or departmental staff to obtain necessary or missing information.
* Identify, analyze and resolve payment barriers.
* Contacts payers and attorneys to collect outstanding payments.
* Demonstrated knowledge of the current functionality of patient accounting systems.
* Clearly documents activities and notes accounts as appropriate in all systems.
* Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim.
* Responsible for editing patient insurance information on accounts in accordance with the policy and procedure.
* Communicates any content deficiencies or contracting issues to Leadership.
* Contacts insurance company/ third parties, patients, physicians and/or departmental staff to obtain necessary or missing information.
* Identify, analyze and resolve payment barriers.
* Contacts payers and attorneys to collect outstanding payments.
* Demonstrated knowledge of the current functionality of patient accounting systems.
* Clearly documents activities and notes accounts as appropriate in all systems.
* Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim.
* Responsible to transfer account status to self-pay, request adjustments for administrative, charity care, special patient care scholarship programs when appropriate for account resolution.
Page 4 - (Patient Financial Services Revenue Specialist)
* Pulls itemized statements and Explanation of Benefits as necessary for claim submission, rebilling or appeal.
* Clearly documents activities and notes accounts as appropriate in all systems.
* Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim.
* Faxes and / or mails account information to the insurance companies when appropriate.
* Outgoing correspondence (internal or external) must be written in a clear, concise, and professional manner.
* Informs Technical Coordinator of system issues to enhance process.
* Escalates any issues or concerns regarding individual insurance companies, including problem accounts when appropriate intervention is required.
* Returns all phone calls within 24 hours of receipt of message.
* Utilizes payer / provider instruction (online) manuals and bulletins, hospital policy / procedures, and other resource materials.
* Participate in and attend meetings and training as required.
* Cross-trains for other related business office functions to ensure smooth operation of the department. May be assigned duties across functional areas as needed.
* Maintains a consistent level of production that is within department standards.
* Facilitate proper escalation of accounts and patients' concerns when necessary.
* Documents receipt of audits and audit outcome at the account level.
* Adheres to policies, procedures and objectives as required by VMC.
* Maintains confidentiality of all protected health information.
* Performs all job functions in a manner consistent with Valley's expectations as defined in Valley Values.
* Performs other related job duties as required.
Created 10/15
Grade: NC03
FLSA: NE
Job Qualifications:
PREREQUISITES:
* High school graduate or equivalent (G.E.D.); post high school college or training preferred.
* Three or more years' experience in health care industry required.
* Three or more years' experience in Customer Service required.
* Experience in successfully managing receivables with high dollar balances (>$20K) required. This includes follow up, billing, appeals and denial resolution.
* Experience in handling both hospital and professional claims preferred.
* Data entry skills and intermediate knowledge of Excel, Word and Outlook required.
* Experience in follow up and denial resolution of various financial classes preferred.
* Experience in Community Outreach, including visits to patient's home and/or place of business required.
* Experience filing documents with State and Federal Agencies preferred.
* Prior experience with Epic, Epremis, and Chartmaxx preferred.
Page 2 - (Patient Financial Services Revenue Specialist)
* Possess a valid driver's license and a driving record with no moving violations.
* Access to a working vehicle required for field visits.
QUALIFICATIONS:
* Excellent organizational and time management skills.
* Is flexible, adaptable, and can effectively cope with change.
* Demonstrates skills in typing and use of personal computers.
* Experience with analyzing EOB's from various insurance companies/payers.
* Excellent customer service skills. Demonstrates the ability to communicate with confidence, tact, poise, courtesy, respect, and compassion.
* Demonstrates effective communication and interpersonal skills within a diverse population.
* Demonstrates the ability to communicate effectively in English, including verbally and in writing. Effective communication includes the ability to spell accurately and write legibly.
* Practices active listening and uses a variety of questioning techniques.
* Demonstrates the ability to convey information fluently, interpreting and clarifying details and explaining rationale.
* Able to prioritize tasks, carry out assignments independently and within a team.
* Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations
* Neat and well groomed in appearance.
* Regular and punctual attendance is a condition of employment.
$36k-47k yearly est. 60d+ ago
Billing Specialists
Servpro Team Friermuth
Billing specialist job in Tacoma, WA
Job DescriptionBenefits:
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Customer-Focused, Team Driven, and Company Centric
BillingSpecialist SERVPRO Team Friermuth
About Us
We restore lives and property with urgency, care, and excellenceevery time. Our mission is to serve people, bringing calm, clarity, and confidence when it matters most. Our vision is to be the most trusted name in restoration, powered by a team that leads with heart and hustle.
Core Values & Guiding Principles
Heart & Hustle Give your Best
Accountability Own the Outcome
Alignment One team. One mission. Zero excuses. TEAMWORK WINS
Positivity Here to Help
Integrity Do What is Right
Role Overview
As a BillingSpecialist, youll support our finance department by accurately creating invoices, maintaining records, and ensuring timely payments. Youll work closely with our internal team, customers, and insurance partners, always acting with urgency and integrity.
Responsibilities
Accurately create customer invoices and process payments.
Maintain organized records and documentation of all billing activities.
Resolve collections and customer disputes with empathy and clear communication.
Handle liens, reconcile accounts, and prepare bank deposits.
Prepare accurate reporting for management and maintain digital files.
Qualifications
Accounts Receivable experience required.
Accounting experience desired.
Experience in insurance, construction, or service industry preferred.
Moderate proficiency with Microsoft Office 365 and QuickBooks Online.
Ability to complete background check and drug screen per company policy.
Benefits
Competitive pay, career path planning, and training.
Dental, health, and vision insurance available day 1.
401(k) with employer match, paid holidays, PTO, and sick leave.
Employee referral and recognition programs.
Work Environment
MondayFriday, 8:30am5pm. On-site position; not remote/hybrid.
SERVPRO Team Friermuth supports and hires military veterans and spouses.
$34k-44k yearly est. 16d ago
Specialist, Revenue Cycle - Managed Care
Cardinal Health 4.4
Billing specialist job in Olympia, WA
**Remote Hours: M-F 8:30-5:00 pm EST (or based on business needs)** **_What Contract and Billing contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing charge backs and vendor invoices, developing and negotiating customer and group purchasing contracts.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Working unpaid or denied claims to ensure timely filing guidelines are meet.
+ Submitting medical documentation/billing data to Commercial (MCO) and government (Medicare/Medicaid) providers
+ Denials resolution for unpaid and rejected claims
+ Preparing, reviewing and billing claims via electronic software and paper claim processing
+ Insurance claims follow up regarding discrepancies in payment.
**_Qualifications_**
+ Bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 1+ years experience as a Medical Biller or Denials Specialist preferred
+ Strong knowledge of Microsoft excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/12/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_All internal applicants must meet the following criteria:_
+ _Rating of "Meets Expectations" or higher during last performance review_
+ _Have been in their current position for at least a year_
+ _Informed their current supervisor/manager prior to applying_
+ _No written disciplinary action in the last year_
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
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$22.3-28.8 hourly 4d ago
Entry Level Accounts Receivable Specialist - Seattle, WA
Mindful Support Services 4.2
Billing specialist job in Seattle, WA
Job Description
Job Type: Full-time, 100% in-office at our Headquarters in Northgate, Seattle
Salary: $21.00/hour
Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer service skills that you're hoping to turn into a career? Push yourself to reach new goals alongside your team in our Accounts Receivable department!
Candidates with restaurant and hospitality backgrounds are encouraged to apply!
About the Company
Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,00 providers throughout our 19 locations and we are continuing to grow!
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, hospitality, and retail.
Responsibilities include:
Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received.
Strategize with clients on ways to complete their overdue payments.
Educate clients on insurance benefit details and financial responsibility.
Navigate escalated calls with empathy and healthy boundary-setting.
Collaborate with team members to meet department goals and daily tasks.
Requirements
What you'll need to be successful:
Experience in a customer service role with performance metrics
Ability to communicate professionally, respectfully, and effectively
A resilient mindset to work through difficult calls with compassion
Motivation to receive feedback and continually grow
A team-oriented mindset to foster collaboration and new ideas
Experience with high call volume or in a fast paced customer environment
Working knowledge of Excel (preferred but not required)
Basic understanding of health insurance (preferred but not required)
Benefits
We provide our full-time employees with:
75% coverage of health, dental, and vision insurance
Free virtual health plan
Health Savings Account
15 PTO days accrued annually
6 paid holidays per year
401(k) with employer matching
Life Insurance
Professional development training and opportunities for advancement
Job Type: Full-time, 100% in-office at our Headquarters in Northgate, Seattle
Salary: $21.00/hour
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
$21 hourly 9d ago
Blood Collection Specialist, Associate
Bloodworks Northwest 4.3
Billing specialist job in Everett, WA
Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and bio-hazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors knowledgeably and professionally.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
*Conditions apply
We are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded.
As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence.
We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!!
$500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do
Manage inbound and outbound calls with professionalism
Negotiate fair payment plans and settlements with consumers
Document all communications and account activity accurately
Investigate and resolve disputes or billing discrepancies
Ensure compliance with FDCPA and all company standards
Balance independent work with strong team collaboration
Who You Are:
Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply!
Outstanding verbal/written communication - professional tone always
Ability to remain calm under pressure and handle rejection
Goal-oriented, self-motivated, and competitive mindset
Detail-oriented with strong organizational skills
Comfortable using multiple systems/screens simultaneously
Positive attitude, adaptability, and strong work ethic
Why You'll Stay:
No weekends - family-friendly schedule
Supportive team environment with a competitive edge
Fun monthly recognition contests and incentives
Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off
Long-term career growth in 3rd-party collections
$34k-45k yearly est. Auto-Apply 60d+ ago
LABORATORY COLLECTION SPECIALIST
Navis Clinical Laboratories Inc.
Billing specialist job in Tacoma, WA
Job Description
Navis Clinical Laboratories is looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Tacoma, WA. The selected candidate will be working in a Treatment Center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.
The schedule for this position will be Monday thru Friday, 4:45AM-12:45PM The pay range for this role will be $16-18/hr, depending on experience.
We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.
Essential Functions:
Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork
Collect and scan insurance, as applicable
Education and Experience:
HS diploma or GED is required
Experience in a medical office or treatment clinic is preferred but not required
Knowledge, Skills, and Abilities:
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment
Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast-paced environments efficiently
About Navis Clinical Laboratories:
Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance.
Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.
Job Type: Full-time
Salary: $16 - $18 per hour
Schedule: Monday thru Friday, 4:45AM-12:45PM
Reliably commute or planning to relocate to Tacoma, WA before starting work (Required)
Education: High school or equivalent (Required)
Shift availability: Early Day Shift (Preferred)
Work Location: In person
Job Type: Full Time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Schedule:
Day shift
Monday to Friday
Ability to Relocate:
Tacoma, WA: Relocate before starting work (Required)
Work Location: In person
$16-18 hourly 26d ago
Blood Collection Specialist, Associate
Bloodworks Northwest 4.3
Billing specialist job in Silverdale, WA
Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Our Associate Blood Collection Specialist role may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and bio-hazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors knowledgeably and professionally.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
*Conditions apply
Job DescriptionWe are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded.
As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence.
We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!!
$500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do
Manage inbound and outbound calls with professionalism
Negotiate fair payment plans and settlements with consumers
Document all communications and account activity accurately
Investigate and resolve disputes or billing discrepancies
Ensure compliance with FDCPA and all company standards
Balance independent work with strong team collaboration
Who You Are:
Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply!
Outstanding verbal/written communication - professional tone always
Ability to remain calm under pressure and handle rejection
Goal-oriented, self-motivated, and competitive mindset
Detail-oriented with strong organizational skills
Comfortable using multiple systems/screens simultaneously
Positive attitude, adaptability, and strong work ethic
Why You'll Stay:
No weekends - family-friendly schedule
Supportive team environment with a competitive edge
Fun monthly recognition contests and incentives
Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off
Long-term career growth in 3rd-party collections
In addition to monthly contests & various incentives (individual and/or team) those on our 3rd Party Collector Team also earn COMMISSION (UNCAPPED)
in addition
to their hourly pay! While commissions are not guaranteed, our top earners have historically made $2,000 to 3,000 (
or more
) per month!
Bilingüe en español e inglés? ¡Gana más!
How much does a billing specialist earn in Seattle, WA?
The average billing specialist in Seattle, WA earns between $31,000 and $50,000 annually. This compares to the national average billing specialist range of $27,000 to $45,000.
Average billing specialist salary in Seattle, WA
$39,000
What are the biggest employers of Billing Specialists in Seattle, WA?
The biggest employers of Billing Specialists in Seattle, WA are: