ESSENTIAL FUNCTIONS: * Ensure all records are maintained in absolute integrity and in compliance with applicable regulations and requirements. * Obtaining or updating required referrals and authorizations via phone, fax, on-line, etc. * Review reports daily for patients requiring authorizations, pre-notification, and insurance benefit verification.
* Data entry in a fast-paced environment with high expectations on accuracy.
* Updates the patient account with details of the insurance verification.
* Coordinating with patients regarding their insurance benefits.
* Identifies deductibles, co-pays, and self-pay accounts.
* Notifying the appropriate staff members if treatment or service is denied.
* Assist manager and other staff with account questions when presented.
* Perform other duties as assigned.
* Rely on experience and judgment to plan and accomplish goals.
KNOWLEDGE:
* Knowledge of revenue cycle in healthcare
* Knowledge of clinic policies and procedures.
* Knowledge of managed care contracts and utilization.
* Knowledge of computer systems, programs, and spreadsheet applications.
* Knowledge of medical terminology.
* Knowledge of CPTS/ICD-9
SKILLS:
* Skill in gathering and reporting claim information.
* Skill in solving utilization problems.
* Skill in written and verbal communication and customer relations.
ABILITIES:
* Ability to work effectively with billing and medical staff and external agencies.
* Ability to identify, analyze and solve problems.
* Ability to practice time management
* Ability to prioritize and stay organized
PHYSICAL/MENTAL DEMANDS:
Requires sitting and standing associated with a normal office environment.
ENVIRONMENTAL/WORKING CONDITIONS:
Remote:
* Employee must ensure they have an environment appropriate for work purposes that includes telephone and computer work.
* Employee must have appropriate telephone and secure internet connections suitable to meet role requirements.
* Employee must have quiet, private space to maintain confidentiality.
* The location must allow the employee to devote his/her attention to work during expected work hours.
* Employee must be able to carry out same duties, assignments, and work obligations at their home office as they would when working on premises.
* Workweek remains the same as the scheduled working hours for the CBO
* Employee must receive prior approval for any time away from work other than meal breaks.
* Employee must be available by teams, phone, and email during work hours.
* Employee must be available to attend required training and meetings via teams.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
$24k-28k yearly est. 42d ago
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Billing Specialist - Medi-Cal
Pennant Services
Billing specialist job in Utah
About the Company
Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate over 200 senior living, home health, hospice, and home care operations across 14 states, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, compliance, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.
Something else that sets us apart from other companies is the quality of our most valuable resources - our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success.
JOB SUMMARY
Responsible for managing accurate, timely completion and submission of all the billing, collections, and accounts receivable functions.
DUTIES & RESPONSIBILITIES
Ensures reimbursement through efficient billing and collections operations and effective accounts receivable management.
Provides oversight and approval of claims, audits, and processing. Conducts final billing audit and issues assignments to the pre-billing team when findings require further documentation.
Ensures that billing and patient accounts record systems are maintained following generally accepted accounting principles and in compliance with state, federal, and Joint Commission regulations.
Maintains a comprehensive working knowledge of payer contracts and ensures that payers are billed according to contract provisions. Represents and acts on behalf of the agency in resolving conflicts with payers.
Advises the manager in matters of accepting/declining problematic payers.
Maintains a comprehensive working knowledge of government billing regulations, including Medicare and Medicaid regulations, and serves as a resource for appropriate agency personnel.
Monitors aged accounts receivable and resubmits bills to overdue accounts, submits seriously overdue accounts to collection agencies for collection, and prepares bad debt reports for weekly meetings.
Gathers, collates, and reports key billing information to the billing team. Works with the Executive Leadership Team in strategizing monthly, quarterly, and annual goals for optimized billing efficiency.
Collaborates with the Executive Director in successfully reconciling the billing system reports with the general ledger.
Reconciles Medicare quarterly reports produced by the fiscal intermediary with the billing information system, and prepares the annual Medicare cost report for Executive Director review.
Supervises the use of the billing information system and maintains a comprehensive working knowledge of the system including upgrades and enhancements.
Supervises and reconciles cash receipts and bank deposits according to policy.
Establishes and maintains positive working relationships with patients, family members, payers, and referral sources.
Protects the confidentiality of patient and agency information through effective controls and direct supervision of billing operations.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
Associate's degree in Accounting, Business Administration, or related field, Bachelor's degree preferred.
At least three years' experience in health care billing and collections management, preferably in home care operations. Billing information systems knowledge is .
Knowledge of corporate business management, governmental regulations, and
Joint Commission standards.
Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
Demonstrated capability to accurately manage detailed information.
Able to deal tactfully with patients, family members, referral sources, and payers.
Demonstrates autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities.
Additional Information
We are committed to providing a competitive Total Rewards Package that meets our employees' needs. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k), company match, and various other features, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.
Compensation: DOE
Type: Full Time
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies, as well as senior living communities, located throughout the United States. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees, and assets. More information about The Pennant Group, Inc. is available at ****************************
#Remote
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
$29k-37k yearly est. Auto-Apply 21d ago
Billing Specialist
Jump 3.8
Billing specialist job in Draper, UT
Title - Billing Operations Lead
Reports To - Brock Beyer (Controller)
About the Role
We're looking for a BillingSpecialist to help power Jump's next stage of growth by keeping our revenue operations running smoothly, accurately, and efficiently. You'll play a key role in managing the full billing lifecycle-from invoice creation and payment tracking to reconciliation and reporting-ensuring every customer interaction reflects Jump's commitment to clarity and trust.
You'll partner closely with our Finance, Customer Success, and Revenue Operations teams to maintain the integrity of our billing systems, improve our processes, and support a best-in-class experience for both customers and internal teams.
Billing Operations & Accuracy - Own the day-to-day billing process, ensuring invoices are issued correctly and on time. Track payments, manage collections, and reconcile accounts with precision and attention to detail.
System Management & Process Improvement - Maintain and optimize billing tools, data flows, and integrations. Identify opportunities to automate and streamline recurring workflows-reducing manual effort and improving accuracy.
Cross-Functional Collaboration - Work with Customer Success and Revenue Operations to support renewals, credits, and adjustments. Provide visibility into billing data that helps teams make better, faster decisions.
Compliance & Reporting - Support financial reporting and month-end close activities by ensuring all transactions are recorded accurately. Uphold compliance with internal policies and external requirements.
Build an Exceptional Company - Contribute to making Jump an exceptional place to work-where operational excellence underpins everything we do, and where every process reflects our values of transparency, accountability, and care for our customers.
About You
3-5 years of experience in billing, revenue operations, or accounting-ideally in a high-growth SaaS environment
You're detail-obsessed and operationally minded-you notice when numbers don't add up and love making processes cleaner, faster, and more reliable
You thrive in fast-moving, unstructured environments and can bring order to ambiguity without adding unnecessary bureaucracy
You're tech-savvy and comfortable working across modern finance and billing tools (Stripe, Rillet, Salesforce, etc.)-and excited to help improve them as we scale
You care deeply about accuracy, customer trust, and building systems that make everyone's work easier
You want to be part of an early-stage AI company that's modernizing how financial advisors and financial services firms operate
You are compelled by Jump's mission, customers, and people
You embody Jump's values of Velocity, Show Up, World Class, Direct/Kind/No Drama, and Day 1
What You've Done
Owned and Scaled Billing Operations in SaaS - You've managed end-to-end billing processes in a high-growth SaaS or tech environment-owning invoicing, collections, reconciliation, and reporting with accuracy and speed.
Implemented and Improved Billing Systems & Processes - You've worked with modern billing and finance tools (e.g., Stripe, Rillet, Salesforce) and helped refine or implement workflows that improved accuracy, automation, and scalability.
Ensured Financial Accuracy & Compliance - You've maintained clean, audit-ready records and supported monthly closes, revenue recognition, and compliance with financial policies and controls.
Partnered Cross-Functionally to Drive Clarity - You've worked closely with Finance, RevOps, and Customer Success teams to ensure billing aligns with contracts, renewals, and customer satisfaction-communicating clearly and proactively.
Delivered at Startup Velocity - You've thrived in a fast-paced, dynamic environment-balancing precision with speed, and continuously improving systems as the company scales.
Raised the Bar for Operational Excellence - You take pride in building processes that are efficient, transparent, and trusted-earning a reputation as someone who keeps things running seamlessly behind the scenes.
About Jump
Jump's mission is to empower financial advisors and their clients to thrive in the age of AI. Jump's primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump's product is expanding to include many other advisor workflows, as well as into other finserv verticals.
Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.
Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.
Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi.
Jump's team values are High Velocity, World Class, and Direct + Kind + No Drama.
Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere.
Compensation
$40K-60K
Equity
Medical, dental, vision benefits
401k available
$40k-60k yearly Auto-Apply 14d ago
Specialist, Revenue Cycle - Managed Care
Cardinal Health 4.4
Billing specialist job in Salt Lake City, UT
**Remote Hours: M-F 8:30-5:00 pm EST (or based on business needs)** **_What Contract and Billing contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing charge backs and vendor invoices, developing and negotiating customer and group purchasing contracts.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Working unpaid or denied claims to ensure timely filing guidelines are meet.
+ Submitting medical documentation/billing data to Commercial (MCO) and government (Medicare/Medicaid) providers
+ Denials resolution for unpaid and rejected claims
+ Preparing, reviewing and billing claims via electronic software and paper claim processing
+ Insurance claims follow up regarding discrepancies in payment.
**_Qualifications_**
+ Bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 1+ years experience as a Medical Biller or Denials Specialist preferred
+ Strong knowledge of Microsoft excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/12/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_All internal applicants must meet the following criteria:_
+ _Rating of "Meets Expectations" or higher during last performance review_
+ _Have been in their current position for at least a year_
+ _Informed their current supervisor/manager prior to applying_
+ _No written disciplinary action in the last year_
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 9d ago
RCM Biller-In Person
Platinum Dental Services
Billing specialist job in American Fork, UT
Join Platinum Dental Services as an RCM Biller - Be the Expert Behind Every Paid Claim!
Why You'll Love Working with Us:
Comprehensive Health Insurance - Medical, Dental, and Vision (for full-time employees working 30+ hours/week)
401K Plan - With a 3% company match to support your long-term financial goals
Paid Time Off - 1 week of PTO to help you recharge
Paid Holidays - 6 paid holidays per year
Bonus Opportunities - Rewarding your accuracy and consistency in claims resolution
Schedule:
Monday - Friday (on-site only - not a remote position)
About the Role: Revenue Cycle Management Biller (Insurance Claims
Focus)
Platinum Dental Services is seeking a detail-driven and tenacious RCM Biller to join our
insurance team. This position is centered around working outstanding insurance claims and
posting insurance-generated revenue. You'll be the financial engine behind accurate collections,
clean ledgers, and closed claims.
If you thrive in claim resolution, understand the urgency of AR follow-up, and enjoy solving
complex billing puzzles- this is the role for you.
Why Platinum Dental Services?
At Platinum, we don't just fill roles-we build careers. We're a fast-paced, goal-oriented support
organization that gives you the resources and support to grow your billing expertise, improve
your accounting skills, and make a real difference for the dental practices we serve. This is an
opportunity to master dental RCM processes and build a long-term future in healthcare
accounting.
Ready to take your claims skills to the next level?
Apply now and help drive success- one claim at a time
Requirements
Your Key Responsibilities Will Include:
Claim Follow-Up: Aggressively work aged and denied claims by identifying issues, appealing denials, and ensuring timely resubmission when needed.
Account Analysis: Review and reconcile outstanding balances and EOBs to ensure proper insurance adjudication.
Insurance Payment Posting: Accurately post insurance payments and adjustments to patient accounts in accordance with insurance contracting.
Documentation & Notation: Maintain detailed notes in the practice management system to track claim status, communication, and resolutions.
Collaboration: Communicate with dental offices, providers, and insurance companies to obtain necessary documentation or clarify billing details.
What We're Looking For:
Strong Experience in Insurance Claims Resolution (dental preferred, medical accepted)
Proficiency in Reading EOBs and accurately identifying discrepancies in patient account balances.
Excellent Problem-Solving and Critical Thinking Skills
Strong Attention to Detail and a commitment to clean account management
Clear and Professional Communication Skills - both written and verbal
Ability to Stay Organized While Managing Multiple Insurance Carrier Claims across 40+ offices.
Salary Description $18-$20/hour
$18-20 hourly 60d+ ago
Utility Billing Manager
Conservice 4.1
Billing specialist job in River Heights, UT
Wage: $18.85/hr Plus a productivity based bonus system Shift: Monday - Friday, 8:00 AM - 5:00 PM Mountain Time, Full-Time Multi-Unit properties typically receive and pay a single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing statements to residents to ensure that properties get reimbursed for the expense and residents pay a fair portion of the utility bills, while helping them achieve their strategic goals.
Responsibilities
Primary responsibilities in the position revolve around managing our client's Billing needs. This could consist of any one of the following items:
* Working with clients to achieve mutually beneficial Billing solutions
* Using custom software to calculate utility bills for each resident or tenant
* Utilize Excel to work through various problems that might arise in Billing
* Maintain excellent customer service skills when handling client questions
* Continuously look for ways to problem solve and increase personal productivity as well as that of the team
Qualifications
Because this position has constant contact with our clients and has a very high potential, we believe that our team members should exhibit some of our highest standards of excellence. Some of these qualities include, but are not limited to:
* Attention to detail, specifically working to maintain top accuracy and timeliness metrics
* Great attitude and a willingness to learn in-house software
* Proficiency in Google Suites and Excel. Remote connections, Zoom/Google Meets
* Ability to self-manage and take initiative to complete work in a timely manner
* Manage client needs as well as team needs for managing workload
* Excellent organization and time management skills
* Able to communicate effectively with clients either by phone or email
* Quick learner and ability to manage stressful situations
* Ability to solve problems and research information
Education & Experience
* 2+ years working in an office environment and/or working directly with clients
* Proficient knowledge of Excel
* High school diploma or equivalent
$18.9 hourly 12d ago
DME Billing Specialist
Home Caregivers Partnership
Billing specialist job in Salt Lake City, UT
Red Rock Medical Supply is seeking an experienced, full-time DME Biller to join our growing team in Salt Lake City.
Qualifications & Experience:
DME billing experience required
Medicare and Medicaid claims experience required
Incontinence and span date billing experience preferred
Experience with payment posting, audits, appeals, and working with aging balances
Brightree DME billing experience preferred
Schedule:
Monday-Friday | 8:30 AM - 5:00 PM
Compensation & Benefits:
Pay: DOE
PTO
6 paid holidays
Medical, dental, and vision insurance
401(k)
If you're detail-oriented and experienced in DME billing, we'd love to hear from you.
$29k-37k yearly est. 2d ago
Specialized Billing
Reladyne 4.2
Billing specialist job in Midvale, UT
RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and growth. We're looking for a Specialized Biller to support accurate and timely billing by creating invoices and credit memos, issuing them to customers through multiple channels, and ensuring customer billing records are properly maintained.
Why RelaDyne?
* Competitive compensation: $23-$24 per hour
* Full benefits (medical, dental, vision, life, 401k + match, HSA)
* Generous PTO, holidays, and wellness incentives
* Career growth opportunities with a company that invests in its people
* Collaborative culture where your work has a direct impact
Essential Duties and Responsibilities:
* Process daily sales orders and invoices for lubricant, fuel, and Cardlock customers.
* Prepare, issue, and distribute customer invoices and monthly statements.
* Process credit memos and maintain accurate customer billing and master records.
* Enter invoices into customer billing portals and submit invoices via EDI.
* Review open sales orders to ensure billing accuracy and completeness.
* Handle and balance daily cash transactions.
* Enter and manage RelaDyne fuel cards in billing systems.
* Scan and maintain fuel bills of lading and billing documentation electronically.
* Provide customer service support by answering phones and assisting customers with billing inquiries.
Additional Responsibilities:
* Follow established billing SOPs and ensure all required billing data is entered accurately.
* Reconcile prior billing activity, including cash and payment receipts.
* Support sales order entry and verify accuracy of data entered.
* Assist Fuel Operations with pricing updates and order coordination.
* Process checks and prepare deposit documentation.
* Support specialized customer billing processes as needed.
Knowledge, Skills and Abilities:
* Strong organizational skills with the ability to manage multiple invoices and deadlines.
* High level of computer proficiency and ability to work in multiple billing systems.
* Strong attention to detail and accuracy.
* Effective communication and customer service skills.
* Ability to work independently and as part of a team.
At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth.
Apply today and join the team driving the future of reliability.
Know Your Rights: Workplace Discrimination is Illegal - (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
$23-24 hourly 14d ago
Billing Specialist
Turnwell Mental Health Network
Billing specialist job in Saint George, UT
Better Balance Psychiatry is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics.
We are seeking a detail-oriented and experienced Lead Medical Biller to oversee our medical billing operations. This critical role ensures the accuracy and efficiency of our billing processes, driving timely reimbursements and maintaining compliance with healthcare regulations
Requirements
WHAT WILL BE YOUR KEY RESPONSIBILITIES?
Lead and support a team of medical billers, providing training, guidance, and performance feedback
Review and process medical claims for accuracy and completeness before submission
Monitor claim denials and rejections; oversee timely follow-up and appeals
Ensure compliance with payer guidelines, HIPAA regulations, and internal policies
Collaborate with coding staff, providers, and administrative teams to resolve billing discrepancies
Generate and analyze billing reports to identify trends, issues, and opportunities for improvement
Stay current with changes in insurance policies, billing regulations, and reimbursement models
Assist in developing and implementing billing procedures and best practices
WHAT ARE WE LOOKING FOR?
High school diploma or equivalent required
Minimum 3-5 years of medical billing experience, with at least 1 year in a leadership role
Strong knowledge of CPT, ICD-10, and HCPCS coding systems
Proficiency in billing software
Clearinghouse Rejections knowledge is a plus
Excellent communication, organizational, and problem-solving skills
Certification in medical billing or coding (e.g., CMRS, CPB, CPC) is a plus
Mental Health experience not required, but a plus
WHAT CAN YOU EXPECT FROM Better Balance Psychiatry?
Fast-paced outpatient medical office
May involve long periods of sitting or standing
Interaction with patients who may be ill, stressed, or in pain
$29k-38k yearly est. 60d+ ago
Patient Account Associate II EDI Coordinator
Intermountain Health 3.9
Billing specialist job in Salt Lake City, UT
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$31k-34k yearly est. 60d+ ago
Portfolio Collections Specialist
Medallion Bank 3.9
Billing specialist job in Salt Lake City, UT
Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
* Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
* Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
* Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
* Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
* Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
* Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
* Properly and accurately document account activities.
* Make recommendations to management regarding accounts needing additional attention.
* Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
* Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
* Responsible, honest, and strong work ethic.
* Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
* Ability to handle difficult conversations professionally
* Detail-oriented with strong organizational skills
* Professionally answer incoming calls and assist the caller effectively.
* Ability to nurture and manage business relationships with third party loan servicer and other vendors.
* Excellent verbal and written communication skills
* Proficiency in Microsoft Office Suite
* Ability to successfully work in a team environment.
* Bilingual (Spanish) is a plus
Preferred Level of Experience:
* Education: High school diploma or equivalent required
* Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
What's in it for YOU?
* Environment: Office-based, with the ability to work from home 2 days a week after introductory period
* Shift: Full time, 35-40 hours per week
* May require evening and weekend availability based on business needs
* Comprehensive benefits including medical, dental, vision, disability, and life insurance
* 401K with a company match
* PTO including 11 federal paid holidays off, vacation time and sick time
* Financial Wellness Program
* Volunteer Opportunities
* Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years.
* Work Life Balance - We don't use that term lightly!
* Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
$30k-37k yearly est. 60d+ ago
Collections Specialist -90+ Day Accounts (Hard Collections)
Summit Athletic Club
Billing specialist job in Saint George, UT
Summit Athletic Club of St. George, UT We are seeking an experienced Full-Time Collections Specialist to handle 90+ day delinquent accounts (hard collections). This full-time role requires strong attention to detail, solid collections experience, and the ability to accurately calculate and track balances using spreadsheets. This position offers $20.00 an hour. You'll love being a part of the supportive Summit family. And, what could be better than working at an "office" where you can get a state-of-the-art workout in before leaving for the day!
ABOUT SUMMIT ATHLETIC CLUB
Summit Athletic Club delivers relevant, quality fitness and wellness programs. We provide an invaluable, family-friendly, and locally-owned community resource center. And, while doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members.
Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our business, thus nurturing employee creativity and growth.
RESPONSIBILITIES:
Manage and work all 90+ day past-due accounts
Perform hard collections in a professional and compliant manner
Prepare, review, and calculate accurate dollar amounts owed
Track balances, payments, and collection activity using Excel spreadsheets
Maintain accurate documentation of all collection efforts
REQUIRMENTS:
Prior experience with 90+ day or hard collections
Strong working knowledge of Microsoft Excel
Ability to calculate balances, payments, and adjustments accurately
Strong organizational and communication skills
Ability to work independently and handle sensitive financial information
ARE YOU READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!
Location: 84790
$20 hourly 60d+ ago
Collection Specialist - Administrative Services East - Full Time
Ogden Clinic 4.1
Billing specialist job in Ogden, UT
Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan)
* Dental, Vision, Disability and other plan coverage options.
* Company paid life insurance for employees and their families.
* Employee Assistance Program that provides free counseling to employees and their families.
* Paid Time Off and Holidays
* Scholarship Program
* 401k with generous profit sharing contributions.
* In nearly all cases, no nights, weekends or holiday shifts.
* Competitive pay starting at $17.00+ hourly with the potential of higher starting pay based on experience.
* Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
* Salary ranges reviewed annually.
* Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing **********************
$17 hourly Easy Apply 6d ago
Collections Specialist | Logan, UT
Nexeo Staffing
Billing specialist job in Logan, UT
Job Description
Collections Specialist | Logan, UT
Nexeo is hiring a Customer Service Representative on behalf of a debt collection company in Logan, Utah. This full-time, in-office role focuses on outbound customer contact, managing a portfolio of accounts, and working with individuals who have outstanding debt to establish payment arrangements.
This position is ideal for someone who is comfortable with outbound calling, account management, and maintaining a professional, respectful approach in sensitive financial conversations.
Responsibilities
• Make outbound calls to individuals regarding outstanding debts
• Manage a portfolio of assigned customer accounts
• Gather information and negotiate payment arrangements
• Leave voicemail drops and send follow-up emails and text messages
• Perform skip tracing to locate updated contact or employment information
• Prepare documentation related to potential litigation cases
• Use company-specific internal systems to document activity and update account information
Qualifications
• Previous experience in accounts receivable (AR), collections, or call center-type work
• Comfortable and confident making outbound calls
• Ability to manage multiple accounts and prioritize tasks effectively
• Professional, respectful, and clear communication skills
• Ability to work on-site during scheduled hours
Pay Rate
$15.00 per hour
Job Type
Full-Time
Shift/Schedule
Monday - Friday | 8:30 AM - 5:30 PM
(1-hour unpaid lunch; employees may leave for lunch)
Nexeo Benefits
•Medical, Dental, Vision, Limited Life, Short-Term Disability.
•Refer a Friend Bonus | Other Financial Incentives (Bonuses).
•Weekly Pay | Direct Deposit | Rapid Pay Card.
•Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you.
Questions?
Call or Text our office today!
With 100+ jobs available, we're sure to find a job for you.
1476 North Main Street North Logan, Utah 84341
(P) (435) 363-9263
Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Customer Service Representative | Collections | Accounts Receivable | Call Center | Outbound Calling | Debt Collection | Account Management | Skip Tracing | Payment Arrangements | In-Office Role | Logan UT
INDLO
$15 hourly 5d ago
Risk Collections Specialist
Nexio
Billing specialist job in Orem, UT
Risk Collections Specialist In-person in Orem, UT Nexio's Risk Department protects the company's financial stability and brand integrity through proactive analysis and structured recovery processes. As a Risk Collections Specialist, you will play a key role in managing ACH reject recoveries and supporting the early stages of merchant risk monitoring. This position bridges Finance and Risk, ensuring rejected transactions are recovered efficiently and documented accurately - while providing a strong foundation for future advancement within the Risk team. This role focuses on internal recovery coordination and documentation - formal debt collection activity is managed through Nexio's Legal and external partners. Responsibilities
Track and reconcile ACH rejects, repayments, and recovery offsets.
Communicate with merchants regarding repayment coordination and status updates.
Collaborate with Finance to ensure proper allocation of recovered funds.
Partner with Nexio's Legal Team and external collection agency for escalated recovery cases.
Maintain detailed recovery logs and assist in weekly reporting to Risk leadership.
Support Risk Analysts by preparing data and documents.
Identify recurring issues that may indicate emerging merchant risk trends.
Assist with process improvements to prevent rejects and streamline recovery.
Qualifications
High school diploma or equivalent required.
Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred, but not required.
Equivalent experience in payments, financial operations, or risk analysis will be considered.
0-1 year experience in payments, finance, or operations.
Strong attention to detail, accuracy, and record-keeping.
Proficiency with Excel and or case management tools.
Clear, professional written and verbal communication.
Eagerness to learn compliance, merchant lifecycle, and payment flow concepts.
What is Nexio? Nexio transforms payment chaos into simplicity, giving merchants the freedom to focus on what truly matters to them-growing their business. From smoothing out inefficiencies to securing seamless transactions, Nexio helps turn payments into a business's competitive edge. Benefits
Unlimited PTO
Medical, dental, vision, life, STD, and LTD insurances; 5% 401k match, HSA match
Free therapy for employees and their dependents
Nail Tech, Barber, Massage Therapist on-site
Costco snacks for days!
$28k-37k yearly est. 34d ago
Regional Insurance Verification Specialist
Surgery Partners Careers 4.6
Billing specialist job in Utah
ESSENTIAL FUNCTIONS:
· Ensure all records are maintained in absolute integrity and in compliance with applicable regulations and requirements.
· Obtaining or updating required referrals and authorizations via phone, fax, on-line, etc.
· Review reports daily for patients requiring authorizations, pre-notification, and insurance benefit verification.
· Data entry in a fast-paced environment with high expectations on accuracy.
· Updates the patient account with details of the insurance verification.
· Coordinating with patients regarding their insurance benefits.
· Identifies deductibles, co-pays, and self-pay accounts.
· Notifying the appropriate staff members if treatment or service is denied.
· Assist manager and other staff with account questions when presented.
· Perform other duties as assigned.
· Rely on experience and judgment to plan and accomplish goals.
KNOWLEDGE:
· Knowledge of revenue cycle in healthcare
· Knowledge of clinic policies and procedures.
· Knowledge of managed care contracts and utilization.
· Knowledge of computer systems, programs, and spreadsheet applications.
· Knowledge of medical terminology.
· Knowledge of CPTS/ICD-9
SKILLS:
· Skill in gathering and reporting claim information.
· Skill in solving utilization problems.
· Skill in written and verbal communication and customer relations.
ABILITIES:
· Ability to work effectively with billing and medical staff and external agencies.
· Ability to identify, analyze and solve problems.
· Ability to practice time management
· Ability to prioritize and stay organized
PHYSICAL/MENTAL DEMANDS:
Requires sitting and standing associated with a normal office environment.
ENVIRONMENTAL/WORKING CONDITIONS:
Remote:
· Employee must ensure they have an environment appropriate for work purposes that includes telephone and computer work.
· Employee must have appropriate telephone and secure internet connections suitable to meet role requirements.
· Employee must have quiet, private space to maintain confidentiality.
· The location must allow the employee to devote his/her attention to work during expected work hours.
· Employee must be able to carry out same duties, assignments, and work obligations at their home office as they would when working on premises.
· Workweek remains the same as the scheduled working hours for the CBO
· Employee must receive prior approval for any time away from work other than meal breaks.
· Employee must be available by teams, phone, and email during work hours.
· Employee must be available to attend required training and meetings via teams.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
$24k-28k yearly est. 42d ago
Billing Specialist - Salt Lake, Utah
Home Caregivers Partnership LLC
Billing specialist job in Salt Lake City, UT
Canyon Home Care & Hospice is looking for a Home Health Medical Biller who is experienced in processing health care claims, submitting and following up on claims, and works well with insurance companies to ensure timely payment.
We are a fast-paced environment which requires high-energy and a positive attitude. We are looking for someone who is organized and follows through to task completion, who will take initiative to solve challenges and who is always professional with clients and colleagues.
Home health and hospice experience preferred. We are looking for a biller who is both efficient and accurate in their work. Full-time position available.
This Medical Biller will report directly to the Billing Manager. This position has the potential for meaningful career growth for motivated candidates.
REQUIRED SKILLS & QUALIFICATIONS
· Candidate must be a high school graduate
· Candidate must have 1 or more years in Medical Billing preferred
· Candidate must be comfortable communicating on the telephone and returning phone calls
· Candidate must aspire to provide the highest quality work
· Candidate must be self-motivated, capable of working both independently and as part of a team
· Candidate must have strong oral and written communication; organizational and problem-solving skills
· Candidate must be detail and goal-oriented
We offer a generous Paid Time Off plan for our Full-Time employees. We also offer highly competitive compensation rates plus Health, Dental, and Vision insurance.
Canyon Home Care & Hospice is an equal opportunity employer Female/Veteran/Disabled/Minority
$29k-37k yearly est. Auto-Apply 60d+ ago
Billing Specialist
Turnwell Mental Health Network
Billing specialist job in Saint George, UT
Job DescriptionDescription:
Better Balance Psychiatry is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics.
We are seeking a detail-oriented and experienced Lead Medical Biller to oversee our medical billing operations. This critical role ensures the accuracy and efficiency of our billing processes, driving timely reimbursements and maintaining compliance with healthcare regulations
Requirements:
WHAT WILL BE YOUR KEY RESPONSIBILITIES?
Lead and support a team of medical billers, providing training, guidance, and performance feedback
Review and process medical claims for accuracy and completeness before submission
Monitor claim denials and rejections; oversee timely follow-up and appeals
Ensure compliance with payer guidelines, HIPAA regulations, and internal policies
Collaborate with coding staff, providers, and administrative teams to resolve billing discrepancies
Generate and analyze billing reports to identify trends, issues, and opportunities for improvement
Stay current with changes in insurance policies, billing regulations, and reimbursement models
Assist in developing and implementing billing procedures and best practices
WHAT ARE WE LOOKING FOR?
High school diploma or equivalent required
Minimum 3-5 years of medical billing experience, with at least 1 year in a leadership role
Strong knowledge of CPT, ICD-10, and HCPCS coding systems
Proficiency in billing software
Clearinghouse Rejections knowledge is a plus
Excellent communication, organizational, and problem-solving skills
Certification in medical billing or coding (e.g., CMRS, CPB, CPC) is a plus
Mental Health experience not required, but a plus
WHAT CAN YOU EXPECT FROM Better Balance Psychiatry?
Fast-paced outpatient medical office
May involve long periods of sitting or standing
Interaction with patients who may be ill, stressed, or in pain
$29k-38k yearly est. 16d ago
Capturis - Disconnects Invoice Specialist
Conservice LLC 4.1
Billing specialist job in Logan, UT
When you join Capturis, you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management provider, we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.
Location:
Remote
/Hybrid if located in Mandan, ND
Schedule:
6 AM - 3 PM CST, 7 AM -4 PM CST, 8-5 PM CST
Overview
The Invoice Specialist role consists of requesting payment extensions, requesting expedited payments and follow up work with the utility providers to make sure payments were posted correctly to eliminate any chance of disconnection of services for our customers. Invoice Specialists are also responsible for requesting missing invoices, late fee removal, following up on disconnect notices, and mailing address updates from the utility providers.
Responsibilities
As an Invoice specialist, you will:
Phone Usage: Medium (about 40% of your day)
Request payment extensions with providers
Request expedited payments
Ensure payments posted correctly
Request missing invoices
Work with providers for late fee removal
Follow up on disconnect notices
Preferred Skills
Previous Customer Service Experience
Strong Computer Skills
Excellent telephone and email etiquette.
Excellent research and problem solving skills with a strong attention to detail.
Time management and organization
High school diploma or equivalent
$30k-38k yearly est. 6h ago
Portfolio Collections Specialist
Medallion Bank 3.9
Billing specialist job in Salt Lake City, UT
Job DescriptionSalary: Competitive and DOE
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
Properly and accurately document account activities.
Make recommendations to management regarding accounts needing additional attention.
Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
Responsible, honest, and strong work ethic.
Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
Ability to handle difficult conversations professionally
Detail-oriented with strong organizational skills
Professionally answer incoming calls and assist the caller effectively.
Ability to nurture and manage business relationships with third party loan servicer and other vendors.
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to successfully work in a team environment.
Bilingual (Spanish) is a plus
Preferred Level of Experience:
Education: High school diploma or equivalent required
Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
Whats in it for YOU?
Environment: Office-based, with the ability to work from home 2 days a week after introductory period
Shift: Full time, 35-40 hours per week
May require evening and weekend availability based on business needs
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 federal paid holidays off, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years.
Work Life Balance We dont use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.