Patient Coordinator / Insurance Coordinator - Part Time
Prairie Run Dental
Billing specialist job in Marshfield, WI
Prairie Run Dental is a family-owned and operated dental practice proudly rooted in Marshfield, WI. With a warm, close-knit team and a deep commitment to patient-first care, we are excited to be growing - and with the addition of another dentist to our clinical team, we're looking for a compassionate, organized, and personable part-time Patient Coordinator / Insurance Coordinator to join our front office!
🕒 Schedule:
20-24 hours per week
Flexible scheduling based on availability
Options may include 5-6 hour shifts across 4 days per week or 2 full days per week
Monday-Thursday (no weekends)
💼 What You'll Do:
Greet patients with warmth and professionalism - in person and over the phone
Manage appointment scheduling and confirmations
Help patients navigate treatment plans, insurance questions, and payment options
Support a seamless, patient-focused experience from check-in to check-out
Be part of a fun, respectful team that truly values collaboration and support
🌿 What We Offer:
A positive, team-oriented environment (no corporate dental drama!)
Training and mentorship from experienced team members
Opportunity for growth as we continue to expand
Paid time off and holiday pay
Plus, a competitive benefits package including:
• 401(k) with 3% Safe Harbor employer contribution
• 100% employer-paid Short-Term & Long-Term Disability (STD/LTD)
• 100% employer-paid Life and AD&D Insurance
💬 Who You Are:
Friendly, reliable, and excellent at communicating
Organized and comfortable managing schedules and systems
Excited about being part of a growing practice with a strong local reputation
Dental experience is a plus, but we're happy to train the right fit!
If you love the idea of joining a supportive team and making a difference in people's lives every day, we'd love to hear from you. Come grow with us at Prairie Run Dental!
$26k-34k yearly est. 3d ago
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Central Billing Coordinator II (on-site)
Cliftonlarsonallen 4.4
Billing specialist job in Milwaukee, WI
CLA is a top 10 national professional services firm where our purpose is to
create opportunities
every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.
CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.
About the role:
CLA is seeking a Central Billing Coordinator II. This role champions client billing and practice management of all services provided by the firm. They perform regular and ongoing collaboration with Client Relationship Leaders (CRLs), engagement teams, and Leadership in order to process and monitor invoices, as well as resolve billing discrepancies and issues. This role is accountable for performing financial analysis, reporting, and ensuring accuracy and timeliness of invoices and payments.
As a Central Billing Coordinator II you will be responsible for:
Collaboration: Collaborate and communicate with CRLs and their engagement teams on a regular basis in order to gain knowledge on billing expectations related to specific industry standards and individual job progress. Responsible for continual analysis of past billing and current trends in order to actively participate in billing discussions, up to and including, providing suggested amounts to bill for both standard and out of scope work.
Information Management: Maintain accurate billing records and files. Continual review of billing information to identify any discrepancies or errors. Work with internal teams to identify and correct any discrepancies or errors. Delegate work, as appropriate, to Coordinators. Review and assist Coordinators with complex errors and difficult accounts.
Analysis: Stay up-to-date on industry regulations and trends across the firm related to client billing. Compare and analyze billing rates and job specifics across the firm to ensure industry consistencies and standards are met. Analyzes billing and complex accounts to help find opportunities for improvement and optimization.
Processing: Process and monitor invoices to ensure accuracy and completeness. Work with CRLs and engagement teams to ensure out of scope activities are properly billed. Prepare and submit reports on billing activities and trends.
Practice Management: Involvement on other billing-related matters, as needed. May collaborate and assist on items such as new client setup, data validation, creation and maintenance of Billing Schedules. Continually monitor prepaid, installment, and scheduled bills for client WIP consumption.
Client Service Support: Partners with CLA team members to gather additional information, as needed. Takes the lead on responding to customers' inquiries and requests regarding billing discrepancies and issues. Communicates updates and logistics to internal clients.
Revenue Cycle Management: Assist with matters related to the entire revenue cycle such as A/R posting, data management updates, A/R adjustments, A/R helpdesk, ad hoc client expense entries, etc. as needed.
Financial Analysis: Follows up on aging A/R with engagement leaders, which may include direct interaction with clients. Actively follows up with engagement leaders on large work in process (WIP) jobs that need to be billed. Supports the Managing Principals, CRLs, Operations Directors, and Central Billing team members with proactive analysis of production, profitability, and overall financial performance on a weekly basis. Assists with implementation of firm-wide financial processes and initiatives. Assist with audits and other projects, as needed.
Training: Provides day-to-day assistance to Coordinators within the team. Provide training to team members on new processes and procedures. Assist in training of Central Billing new hires. Assist in development of and maintenance of training materials and resources for team. Assist with Firm-wide training of new systems, resources, and processes.
What you will need:
3 years of related administrative experience required.
2 years of billing or accounting experience preferred.
High school diploma or equivalent required.
Associates or Bachelors degree in Business Administration or Finance preferred
Our Perks:
Flexible PTO (designed to offer flexible time away for you!)
Up to 12 weeks paid parental leave
Paid Volunteer Time Off
Mental health coverage
#LI-CG1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Click here to learn about your hiring rights.
Wellness at CLA
To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.
To view a complete list of benefits click here.
$38k-45k yearly est. Auto-Apply 5d ago
Billing Specialist- Milwaukee, Wisconsin
A-1 Services 3.7
Billing specialist job in Oak Creek, WI
Job Description Billing/Payroll Specialist, A-1 Services
We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billingspecialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager.
We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday.
As a BillingSpecialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements.
Job Responsibilities:
Assist with Payroll
Process customer invoices, ensuring accurate and timely billing.
Utilize accounting software to process invoices for customers.
Verify and match time sheets to correspond with invoicing.
Respond to invoicing questions and concerns.
Answering phone calls on a multiple phone line system and record incoming calls on a daily basis
Answer incoming calls to issue work orders and purchase orders for technicians
Perform other duties as requested.
Job Requirements:
High School Diploma or equivalent,
Associate Degree in Accounting or Finance is preferred
Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook
Job Type: Full-time
Competitive pay
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
$32k-43k yearly est. 5d ago
Insurance Billing Specialist
Croix Health
Billing specialist job in Wisconsin
St. Croix Health is looking for a full-time (1.0 FTE) Insurance BillingSpecialist to join our team. This position will work Monday through Friday, day hours. This position will work 100% onsite at our St. Croix Falls, WI location during the training period (approximately first 1 - 3 months of employment). Once training is complete, possibility to move to hybrid. Hybrid employees are required to live within a commutable distance from our primary location in St. Croix Falls as on-site workdays, meetings and trainings are required.
The Insurance BillingSpecialist is responsible for billing medical claims to insurance and ensuring maximum payment and reimbursement of claims. This position resolves clinic and hospital related claim holds, denials and incorrect billing information. They monitor claim status, filing limits, and policies for Medicare, Medicaid and Commercial plan billing practices. This Insurance BillingSpecialist is responsible for all billing for St. Croix Regional Medical Center claims to include Rural Health and Critical Access.
Essential Duties and Responsibilities:
1. Process insurance claims
Ensure appropriate processing of claims
Verify patient eligibility or coverage as needed for all payors
Knowledge of UB and 1500 claim elements impacting processing
Accountable for accurate and timely claim submissions in accordance with A/R goals
2. Follow-up on all unpaid claims and/or underpaid encounters
Works billing queues timely
Accountable for account aging and incoming correspondence timely and appropriate follow-up
3. Follow-up on denials
Analyze, research, and navigate payer specific coverage and reimbursement policies
Accountable to analyze reason for denial and to work towards appropriate resolution
Knowledge of appeal process by payer
4. Assists patients with billing questions and concerns
Knowledge of all insurance explanation of benefits
Ability to work with insurance provider and member services to ensure patient understanding and claim processing
Requirements
Education & Licensure:
High school graduate required
Associates degree in Medical Administration or related field preferred
If no degree, healthcare experience required.
Experience:
1-2 years of billing or charge entry experience in healthcare is preferred
Experience with electronic medical records and billing systems
Experience in a healthcare business office
Knowledge, Skills & Abilities:
Basic computer skills, including but not limited to Microsoft Office products
Ability to assess and prioritize workload
Excellent interpersonal, verbal, and written communication skills
Adaptability to change
Self-motivated, takes ownership in expectations/goals, and sees them through in a timely manner, and seeks supervision appropriately
Role-specific Competencies:
Knowledge of insurance billing both UB04/837 I and HCFA 1500/837P claims processing & insurance terminology
Understanding of Critical Access and Rural Health billing
Knowledge of Medicare, Medicaid, HMO, and private payer billing rules and regulations
Ability to interpret and understand of payer remittance advices
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
St. Croix Health is an Equal Opportunity Employer.We will ensure that persons with disabilities are provided reasonable accommodations for the hiring process.If reasonable accommodation is needed, please contact us at ************ or ************.
St. Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values.
Mission: We help people live healthier, happier, and longer lives.
Vision: To transform from quality sick care to quality well care that is sustainable and affordable.
Values: People Centered, Trust, Innovation, and Growth.
Here at St. Croix Health we offer our employees with a robust benefits package that includes:
Health, vision and dental insurance
403b retirement program with employer match
Paid time off
Short-term disability, long-term disability and life insurance options
Education reimbursement
Employee assistance program (EAP)
Wellbeing incentive program
Free parking
Employee prescription discount program
St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.
🏆 Voted Madison's Favorite Place to Work & Best Dental Practice
Dental Health Associates of Madison (DHA), a doctor-owned and locally led practice is looking for a Dental BillingSpecialist to join our team at the Fitchburg Clinic.
This is an in-person role (not remote) & requires dental experience.
Whether your background is in dental billing, dental insurance coordination, dental front desk/receptionist, or dental assisting, we welcome your experience and invite you to apply. At DHA, your knowledge of dental processes will be valued in a supportive, patient-focused environment.
Job Description
In this role, you'll be part of a locally led organization that values teamwork, quality care, and your professional growth. DHA's doctor-led culture ensures that patient care and employee development are prioritized, making it a great place to thrive and build a long-term career.
Position Overview
As a Dental Billing Account Specialist, you will be essential in managing our billing processes and providing friendly, accurate support to patients, providers, and team members. This is a unique opportunity to work in a collaborative, growth-oriented environment that values high standards in patient service.
Responsibilities
Provide friendly and professional assistance to patients regarding billing and account inquiries, ensuring HIPAA compliance and maintaining confidentiality.
Verify and update insurance information to support smooth and efficient claims processing.
Process insurance claims and handle preauthorization's, ensuring accuracy in all steps.
Perform payment entry and account adjustments, ensuring records are accurate and up-to-date.
· Collaborate with patients, insurance providers, and the dental team to address billing questions and ensure clear communication.
Qualifications
High school diploma or equivalent; Associate degree preferred.
Dental experience is required.
Strong attention to detail and excellent organizational skills.
A positive, team-oriented attitude with the ability to build relationships with patients, staff, and insurers.
Ability to multitask effectively and work both independently and within a collaborative team.
Working Conditions
This in-person position is based at our Fitchburg Clinic, offering convenient daytime hours and the opportunity to collaborate with a dedicated team committed to providing exceptional patient care.
About Dental Health Associates
For more than 55 years, DHA has served the Madison community with high-quality dental care. Our recognition as Madison's Favorite Place to Work and Best Dental Practice reflects the culture we've built: professional, collaborative, and committed to both patients and staff. Unlike DSOs, DHA is doctor-owned and focused on people, not investors. That means a more stable work environment, predictable schedules, and a team that values your expertise.
At Dental Health Associates (DHA), we are passionate about delivering exceptional dental care and creating a fulfilling, growth-oriented workplace. As a doctor-owned dental practice with seven clinics in the Madison area, we offer a unique opportunity to develop your career while collaborating with experienced dentists and leadership teams. Our supportive culture values professional growth, personal development, and team collaboration.
Why Join Dental Health Associates?
At Dental Health Associates, we're committed to helping you grow in your career while providing the support you need to succeed. We offer opportunities for advancement, a collaborative work environment, and a comprehensive benefits package to support your personal and professional goals. Apply today to start a career that prioritizes your growth and values your contributions.
Career Growth Opportunities: Whether you're starting your journey in healthcare or looking to expand your expertise, DHA offers opportunities to develop and advance your career.
Supportive Work Environment: Join a team where collaboration and mutual respect are at the core of everything we do.
Community Impact: Join a practice that actively gives back to the community through initiatives such as Tri 4 Schools, the Oregon Kids Triathlon, All City Swim, Big Brothers Big Sisters, Boys & Girls Club, the UW-Madison Carbone Cancer Center, Gilda's Club, and many other meaningful causes.
Work-Life Balance: Enjoy a predictable schedule with paid time off and a focus on your well-being.
Compensation
Starting at $21 per hour, with opportunities to earn more based on experience and performance.
Benefits
We provide a robust benefits package to support your health, financial security, and work-life balance, including:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Profit sharing
Referral program
Vision insurance
The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.
Dental Health Associates of Madison, LTD is an equal opportunity employer and values diversity.
$21 hourly Auto-Apply 60d+ ago
Billing & Insurance Specialist
B&L Comfort Healthcare 3.4
Billing specialist job in Waukesha, WI
As a Billing & Insurance Specialist with our company, you will work closely with multiple departments to ensure accurate and timely billing and reimbursement for the vital services we provide. Join a growing organization that values your expertise, supports your growth, and offers strong benefits. We're looking for a detail -oriented, proactive team member who thrives on resolving complex billing issues. To succeed, you must bring strong problem -solving skills and a commitment to accuracy.
Requirements
What's Great in the Job:
Crucial, behind -the -scenes role that keeps the company financially healthy.
Work feels like solving daily puzzles - every claim and denial is a challenge to conquer.
Develops highly marketable billing skills that are always in demand.
Stable, daytime office -based work.
Key Responsibilities:
Verify insurance coverage and client eligibility.
Prepare and submit claims to insurers.
Follow up on unpaid or denied claims.
Maintain accurate billing records and reconcile payments.
Must Haves:
2+ years of medical billing experience.
Knowledge of Medicaid/Medicare guidelines.
Strong attention to detail.
Proficiency in billing software.
Nice to Haves:
Associate degree in a related field.
Experience with audits.
Familiarity with electronic health records (EHR).
Customer service experience.
Benefits
Health, dental, and vision insurance.
Paid time off, sick leave, and paid holidays.
Mileage reimbursement.
Company phone/laptop.
Retirement plan offerings.
$32k-43k yearly est. 60d+ ago
Assistant Billing Specialist - Seasonal
MBE CPAs 4.0
Billing specialist job in Baraboo, WI
Job Description
What's the role?
Assistant BillingSpecialist - Seasonal
BillingSpecialists are responsible ensuring timely and accurate billing for clients on behalf of the MBE affiliate group. This is a full-time seasonal role running January through April which will support our billingspecialists. The role focuses on administrative support, workflow coordination, and client and partner assistance to help the billing team operate efficiently during peak season.
Enter and maintain billing data and new client information in company software systems.
Support client communications by responding to routine inquiries, providing requested information, and assisting with document delivery.
Help manage billing workflows and track tasks to ensure deadlines are met.
Provide general administrative support to partners and staff, including front desk coverage as needed.
Perform data entry, correspondence, and other clerical tasks to support the billing team.
What experience and skills do I need to be successful?
Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
Strong attention to detail with the ability to follow established processes accurately.
Experience working in a related billing role highly desired.
Experience working in NetSuite or related billing software a plus.
What will my schedule look like?
This role supports our office hours of Monday-Friday 8:30a-4:30p.
How do I join?
First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.
What else are you hiring for?
See all MBE CPA's openings at ******************************* or reach out to our lead recruiter, Jazmine Hoile, on LinkedIn.
More about the MBE Affiliate Group:
MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 18 office locations including 13 in Wisconsin in Black Earth, Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sauk City, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo plus offices in Phoenix and Chandler, Arizona, in Scottsbluff and Kimball, Nebraska, and Durango, Colorado. Learn more here: ****************
$33k-43k yearly est. 10d ago
Medical Billing Specialist
Mile Bluff Medical Center 3.9
Billing specialist job in Mauston, WI
Job Description
General Information:
Job title: Medical BillingSpecialist
Schedule: Full-time, 80 hours per pay period; Monday - Friday, 8:00am - 4:30pm
is not eligible for remote work. Must report on-site daily.**
Weekend rotation: No Weekends
Holiday rotation: No Holidays
Position Summary:
The Medical BillingSpecialist is responsible for accurately preparing, submitting, and following up on medical claims to insurance companies and patients. This role ensures timely reimbursement, compliance with healthcare regulations, and effective communication with providers, payers, and patients.
Position Responsibilities:
Prepare, submit, and transmit clean medical claims to commercial, Medicare, and Medicaid payers (electronic and paper)
Review and resolve accounts and pre claim edits.
Verify patient insurance coverage and benefits.
Review documentation and charges for accuracy and compliance.
Monitor accounts receivable and follow up on outstanding balances.
Follow up on unpaid, denied, or rejected claims and resolve billing issues.
Review and reconcile account credit balances.
Identify and correct billing errors to prevent claim rejections.
Communicate and collaborate with coding, denial management specialists, insurance companies, patients, clinical staff and healthcare providers regarding billing inquiries or issues to ensure accurate charges, billing, and reimbursement.
Maintain compliance with HIPAA, Medicare, Medicaid, and payer guidelines.
Assist with patient billing questions and patient payments.
Interpret EOBs and remittance advice.
Maintain accurate billing records and documentation.
Support audits and compliance initiatives when documentation.
Perform other duties as requested.
Position Requirements:
High school diploma or equivalent required.
1+ years of related work experience required.
Experience working in the medical industry is preferred.
Familiarity with insurance guidelines, EOBs, and claim adjudication processes.
Proficiency with electronic health records (EHR) and billing software
Exceptional accuracy and attention to detail required.
Knowledge, Skills, & Abilities:
Intermediate proficiency with computers is required.
Experience in insurance claims required.
Knowledge of CPT, ICD-10, and HCPCS coding systems.
Strong quantitative and analytical competency.
Self-starter with excellent interpersonal communication and problem-solving skills.
Job Posted by ApplicantPro
$26k-35k yearly est. 11d ago
Medical Billing Specialist
Alliancestaff, LLC
Billing specialist job in Brookfield, WI
Looking for a versatile and experienced Medical BillingSpecialist immediately!
Insurance follow up on denied claims/filing timely appeals
Payment posting
Understanding EOB's
Identify and resolve unpaid and denied claims
Insurance authorizations and patient correspondence
Understanding the full revenue cycle process of a claim
$30k-40k yearly est. 41d ago
Billing Specialist II
Gerald L. Ignace Indian Health Center
Billing specialist job in Milwaukee, WI
The BillingSpecialist II is a major contributor to the revenue cycle for the Gerald L. Ignace Indian Health Center, Inc. and must possess analytical skills including problem-solving, trending, tracking and reporting as well as excellent communication and customer service skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Responsible for the accurate and timely submission of claims to third-party payers, intermediaries, and responsible parties.
* Responsible for the maintenance and control of unbilled claims.
* Verify all billing control functions are completed daily.
* Responsible for reviewing rejected and denied claims and taking appropriate actions for claim resubmission to third-party payors within filing deadlines.
* Responsible for follow-up with third-party payors on open insurance claims.
* Assist with accounts receivable payment posting for claims.
* Identify, document and bring to management's attention inconsistencies and patterns which result in negative impacts to the revenue cycle including claim rejections, claim denials, claim responses, and claim payment amounts for claims.
* Perform analytical assessment of Work queues, reporting, tracking, trending and problem-solving issues to leadership.
* Monitor and maintain Self-pay Work queues.
* Send letters and maintain patient contact information by collecting demographic information, insurance information, and any other necessary personal information for patient record updates.
* Set-up payment arrangements for patient self-pay balance(s).
* Communicate with patients utilizing customer service skills, as well as being able to multitask, prioritize, and stay organized
* Keep up-to-date on coding trends and changes.
* Keep up to date on third-party payor updates and changes.
* Assist with all responsibilities of the billing process.
* Performs related duties as assigned by Management.
QUALIFICATIONS:
* Must have a working knowledge of the International Classification of Diseases (ICD-10-CM), Current Procedural Terminology (CPT) and Current Dental Terminology (CDT) coding and medical terminology.
* Strong understanding of reimbursement policies and procedures as they pertain to third-party payors, intermediaries, and responsible parties.
* Problem solving, analytical and critical thinking skills.
* Ability to work independently and within a team environment.
* Ability to perform under pressure.
* Strong Customer Service background.
* Ability to meet deadlines.
EDUCATION and/or SKILLS/KNOWLEDGE:
* Requires knowledge acquired in a four-year high school, vocational school or equivalent.
* Requires 2 years of relevant billing experience .
* Dental billing experience is desirable.
* Experience in EPIC Systems preferred.
* Must be English proficient.
* Must have strong interpersonal skills and strong organizational skills.
* Must have excellent verbal and written communication skills.
* Must have a working knowledge and proficiency in Microsoft Excel and Microsoft Word.
OTHER SIGNIFICANT FACTORS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Noise level in the work environment is usually quiet.
Work is performed in an office environment utilizing various office equipment including, but not limited to, a computer, copy machine, fax machine, and multi-line phone. Ability to communicate effectively over the telephone, by computer and in person. Ability to perform well in a fast-paced work environment.
This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. All positions at the Gerald L. Ignace Indian Health Center have the responsibility to carry out functions to maintain inspection and survey readiness, participate in Quality Improvement initiatives, as well as assist in and/or provide education for health promotion and disease prevention. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
GLIIHC supports a safe, healthy and drug-free work environment through criminal and caregiver background checks and pre-employment drug testing. GLIIHC maintains a smoke-free environment.
The Gerald L. Ignace Indian Health Center, Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Equal Opportunity employer/Veteran/Disabled. American Indian and Veteran Preference employer.
$30k-40k yearly est. 1d ago
Billing Specialist
Caretruly Healthcare LLC
Billing specialist job in Milwaukee, WI
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance
We are looking for a BillingSpecialist to compile, compute, and record billing ensuring accurate and timely completion and submission of claims, billing, and collection of payments for services. This includes but not limited to reviewing, researching, investigating, negotiating, processing, and adjusting all claims including denied claims.
Our BillingSpecialist must possess excellent communication skills with attention to detail while fostering positive relationships with our customers. Have exceptional critical thinking skills and the ability to multitask adhering to strict policies and deadlines.
Education: Equivalent to an associate degree is preferred. One to three years of verifiable work history including experience in medical billing is required.
Responsibilities:
Accurately submit medical claims to insurance companies and payers such as Medicare and Medicaid.
Update patient data, prepare invoices and develop payment plans.
Review patient bills for completeness and accuracy, applying proper coding procedures and collecting missing information.
Prepare, review, and transmit claims using medical billing software, including electronic and paper claim processing.
Follow up on unpaid claims within standard billing cycle.
Research and verify insurance payments for accuracy, adhering to contract cost principles and procedures.
Contact insurance companies to file an appeal regarding payment disagreements and/or discrepancies.
Identify and bill secondary or tertiary insurances.
Accurately enters and setups up client payment plans and assists with collection accounts.
Performs other specific projects relating to billing, data entry, and computer operations.
Skills and Experience:
2-3 years of experience in billing government funded payers, such as Medicaid, and Health Maintenance Organization (HMO)
2-3 years of experience in processing E-claim/E-file.
2-3 years of experience in working with software aggregators such as WellSky.
Knowledge of applicable laws, regulations, and compliance requirements to ensure that claims are processed properly (e.g., HIPAA, PPACA/Health Care Reform, state-specific regulations/grievance procedures, TAT)
Effective oral and written communications and presentation skills are essential, as are interpersonal skills.
Knowledge of ICD-10 and CPT coding.
Ability to gather and analyze statistical data and generate reports and to plan, coordinate and administer complex administrative systems and processes.
Demonstrated ability to work independently and use sound judgment and discretion successfully.
Strong computer skills with proficiency in software applications, such as Word, Excel, PowerPoint, and Electronic Medical Records.
"Caretruly Healthcare is an equal opportunity employer"
$30k-40k yearly est. 4d ago
Billing Specialist
Milwaukee Health Services System 3.4
Billing specialist job in Milwaukee, WI
The BillingSpecialist is responsible for retrieving all billable charges, timely submission of claims, follow-up on unpaid claims, and answering patient questions regarding their statements within the OCHIN Epic System. This position is responsible for all payers, including Medicare, Medicaid, managed care, commercial insurance, workers' compensation, and private pay. The BillingSpecialist's role is focused on maximizing revenues and cash flow by completing these tasks promptly and efficiently. Maintain a designated level of collections using payments and complete follow-through for all denied or rejected claims. Follow up and collect all outstanding receivables from payers and patients, and provide excellent customer service to internal and external customers.
Position-Specific Competencies/Essential Functions/Duties& Responsibilities:
* Retrieve all billable charges within 72 hrs.
* Review, resolve, and bill all outstanding statuses promptly.
* Direct contact with patients to resolve all inquiries on their account(s).
* Monitoring patient account activity through queries and statement review.
* Monitor and maintain the AR Aging Report to achieve department goals.
* Independently resolve follow-up issues related to their work assignments.
* Review, revise, re-process, and follow up on all denials and system-rejected claims.
* Process appeals promptly according to the payer contract.
* Process all patients and insurance refunds.
* Ability to run reports with OCHIN Epic.
* Clear and complete documentation of all accounts worked.
* Utilize extra time during decreased workload to assist in other department projects.
* Contribute to the Billing Department team through a positive attitude, respectful interaction, innovative ideas, efficiency, and ethical behavior.
* Participates in educational activities and attends staff meetings
* Maintains strict confidentiality; adheres to all HIPAA and PHI guidelines/regulations.
Required Knowledge, Skills, and Abilities:
* Must have 3+ years of experience working in a physician or hospital collection setting; knowledge of ICD-10, CPT Codes, and HCPC Codes
* Knowledge of insurance carriers (Medicare, Medicaid, managed care, commercial insurance, and workers' compensation) payment regulations, including various reimbursement schemes, co-insurance, deductibles, contractual adjustments, and sliding fee
* Possess a working knowledge of practice management systems (OCHIN Epic) and Microsoft Office
* Working knowledge of HIPAA and PHI regulations and compliance
* Strong interpersonal and communication skills, and can work successfully in a team-oriented environment
* High attention to detail and the ability to multitask
* Hours: may vary based on organizational needs
* Travel: may vary based on organizational needs
Qualifications:
* Minimum Education Level: High School Diploma
* Minimum 3 years of experience in a FQHC, clinic, physician's office, or hospital setting.
POSITION REQUIREMENTS:
* Education: At a minimum, high school graduate or equivalent. College coursework is highly preferred.
* Experience: Minimum 2 years of experience in a medical office setting. Working knowledge of insurance carrier (Medicare, Medicaid, managed care, commercial insurance, and workers' compensation) payment regulations, including reimbursement, co-insurance, and deductibles, and contractual adjustments.
* Expertise: Must have 2+ years of revenue cycle experience working in a medical setting; knowledge of ICD-10, CPT Codes, and HCPC Codes. Ability to communicate and interact with individuals and families from diverse ethnic, cultural, and socioeconomic backgrounds. Ability to identify and maintain confidential information with integrity. Ability to effectively work independently and as a member of the team. Ability to effectively communicate with individuals as well as with groups. Requires basic computer skills, e.g., Microsoft Office Software. Excellent organizational skills and problem-solving ability. Ability to prioritize tasks and work assignments.
* Language: Strong interpersonal and communication skills to be able to work successfully independently and in team-oriented environments.
* Hours of Work: Must be able to work flexible hours. May vary based on Organizational need.
* Travel: May vary based on Organizational need.
Milwaukee Health Services, Inc. is an equal opportunity employer.
Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
Sommer's Automotive - Automotive Billing Clerk / Office Staff
We are seeking a motivated Automotive Billing Clerk / Office Staff member to join our fast-paced, professional office environment. In this role, you will assist with processing vehicle sales paperwork, filing, data entry, and providing general office support.
No prior dealership experience is required to apply-previous automotive office experience is a strong plus.
What We Offer
Opportunities for professional development and growth
Consistent schedule with excellent work-life balance
A collaborative and supportive workplace culture
Competitive pay and benefits package, including:
Competitive hourly rate aligned with industry standards and your experience
Comprehensive health insurance (Medical, Dental, and Vision)
Employer-paid Short-Term Disability and Basic Life insurance
Voluntary Long-Term Disability and Supplemental Life insurance options
401(k) retirement plan with an excellent employer match
Additional retirement plan for profit sharing
Key Responsibilities
Process all new and used vehicles deals accurately and in a timely manner
Verify deal jacket completeness, including buyer's orders, finance contracts, and required disclosures
Support title and registration processing with the DMV
File and maintain sales records and customer documentation
Communicate with internal departments to ensure smooth and accurate paperwork flow
Learn and follow dealership, state, and federal compliance procedures
Provide general administrative support to the office team
Answer phones and assist with light customer service tasks as needed
Desired Qualifications
Administrative experience in an office or dealership setting
Billing, inventory management, or title processing experience strongly preferred
Strong organizational skills and attention to detail
Ability to adapt to changes in procedures, laws, and industry regulations
Proficiency in Microsoft Office (Word, Excel, Outlook)
Position Information
Full-time, non-exempt, onsite position
Professional office environment within a dealership
Monday through Friday schedule:
7:00 AM - 3:30 PM or
8:00 AM - 4:30 PM
(30-minute lunch)
Apply today and take the next step in your automotive career with Sommer's Automotive!
Equal Employment Opportunity Statement
Sommer's Automotive is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex, sexual orientation, pregnancy or childbirth, age, national origin, ancestry, citizenship status, marital status, disability, military service or veteran status, genetic information, arrest or conviction record, lawful off-duty conduct, or any other characteristic protected by applicable federal, state, or local laws. We are committed to fostering a workplace where every individual feels valued, respected, and empowered to succeed.
$31k-40k yearly est. Auto-Apply 12d ago
Billing Clerk
Holtger Bros
Billing specialist job in Green Bay, WI
Are you detail-oriented with a knack for numbers and a passion for problem-solving? Join our team at Holtger Bros., Inc. as a Billing Clerk and play a crucial role in ensuring accurate billing processes while maintaining positive relationships with both customers and colleagues. We're seeking someone with accounting expertise, proficiency in data analysis, and a willingness to learn and grow within our dynamic environment.
Key Responsibility:
Assist in orchestrating precise invoicing, insightful reporting, and maintain seamless stakeholder relationships while conducting collections, audits, and project support.
Your day - to - day tasks will include:
Ensure Accurate Invoicing: Verify the precision of all invoices before dispatching them to customers, adhering to established accounting procedures and standards.
Report Preparation: Generate comprehensive written reports utilizing data analysis skills, highlighting key financial information and trends for internal and external stakeholders.
Relationship Management: Cultivate and maintain positive relationships with customers and internal team members at Holtger Bros., Inc. to facilitate smooth billing processes and resolve any inquiries or concerns promptly.
Collections Assistance: Collaborate with customers and colleagues to address and resolve any issues related to billing or collections, demonstrating problem-solving abilities and a customer-centric approach.
Invoice Auditing: Conduct thorough audits of invoices to ensure accuracy and compliance with billing guidelines, identifying, and rectifying any discrepancies as necessary.
Activity Monitoring: Proactively monitor and track assigned activities related to billing processes, ensuring timely completion and adherence to deadlines.
Compliance and Record Keeping: Maintain meticulous records of billing transactions while upholding confidentiality standards and safeguarding sensitive information.
New Job Setup Assistance: Support the setup of new projects by assisting in the coordination of billing processes, ensuring seamless integration into existing systems and procedures.
Adherence to Instructions: Follow oral and written instructions provided by the Billing Manager and HBI Leadership, demonstrating attentiveness and responsiveness to organizational directives.
Additional Projects and Tasks: Undertake any additional projects or tasks assigned by the Billing Manager or HBI Leadership, contributing to the overall efficiency and effectiveness of the billing department.
Desired Abilities Include:
Operate multifunction office equipment (print/copy/scan/fax).
Ability to work with and around people and alone at times.
Competent decision making.
Remain accurate and efficient while performing repetitive tasks.
Stay pleasant and even-tempered in dealing with people.
Effective written and oral communication skills.
Work quickly and accurately when there are time and pressure constraints.
Remain flexible and handle unexpected changes on the job.
Follow through on tasks to completion.
Willing to learn how to accurately read prints, decipher customer work orders, and crew time sheets to extract invoicing data.
Keep Billing Manager and HBI leadership informed daily.
Qualifications:
Excellent attention to detail.
Possess a valid, insurance acceptable driver's license.
Computer skills to include using Microsoft Office (Excel, Word, Outlook, etc.) and be able to efficiently utilize the internet as needed.
Must have at least 1 years' experience in accounting and/or a minimum Bachelor's degree in Accounting.
Benefits:
Comprehensive benefits package
Competitive compensation
Supportive team environment
Environmental Conditions of the Workplace:
The workplace environment primarily involves indoor work within controlled conditions, with occasional exposure to outdoor elements during visits to company work sites.
The above statements are intended to describe the general nature and level of work being performed by the employee assigned to this position. They are not to be construed as an exhaustive list of all job responsibilities and duties performed by personnel so classified.
Holtger Bros., Inc is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Holtger Bros., Inc will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations, as necessary.
Qualifications
Your day - to - day tasks will include:
Ensure Accurate Invoicing: Verify the precision of all invoices before dispatching them to customers, adhering to established accounting procedures and standards.
Report Preparation: Generate comprehensive written reports utilizing data analysis skills, highlighting key financial information and trends for internal and external stakeholders.
Relationship Management: Cultivate and maintain positive relationships with customers and internal team members at Holtger Bros., Inc. to facilitate smooth billing processes and resolve any inquiries or concerns promptly.
Collections Assistance: Collaborate with customers and colleagues to address and resolve any issues related to billing or collections, demonstrating problem-solving abilities and a customer-centric approach.
Invoice Auditing: Conduct thorough audits of invoices to ensure accuracy and compliance with billing guidelines, identifying, and rectifying any discrepancies as necessary.
Activity Monitoring: Proactively monitor and track assigned activities related to billing processes, ensuring timely completion and adherence to deadlines.
Compliance and Record Keeping: Maintain meticulous records of billing transactions while upholding confidentiality standards and safeguarding sensitive information.
New Job Setup Assistance: Support the setup of new projects by assisting in the coordination of billing processes, ensuring seamless integration into existing systems and procedures.
Adherence to Instructions: Follow oral and written instructions provided by the Billing Manager and HBI Leadership, demonstrating attentiveness and responsiveness to organizational directives.
Additional Projects and Tasks: Undertake any additional projects or tasks assigned by the Billing Manager or HBI Leadership, contributing to the overall efficiency and effectiveness of the billing department.
Desired Abilities Include:
Operate multifunction office equipment (print/copy/scan/fax).
Ability to work with and around people and alone at times.
Competent decision making.
Remain accurate and efficient while performing repetitive tasks.
Stay pleasant and even-tempered in dealing with people.
Effective written and oral communication skills.
Work quickly and accurately when there are time and pressure constraints.
Remain flexible and handle unexpected changes on the job.
Follow through on tasks to completion.
Willing to learn how to accurately read prints, decipher customer work orders, and crew time sheets to extract invoicing data.
Keep Billing Manager and HBI leadership informed daily.
Qualifications:
Excellent attention to detail.
Possess a valid, insurance acceptable driver's license.
Computer skills to include using Microsoft Office (Excel, Word, Outlook, etc.) and be able to efficiently utilize the internet as needed.
Must have at least 1 years' experience in accounting and/or a minimum Bachelor's degree in Accounting.
$31k-41k yearly est. 9d ago
Insurance Billing Specialist
Crossing Rivers Health 3.3
Billing specialist job in Prairie du Chien, WI
Insurance BillingSpecialistFull Time Days80 hours per pay period Come join our team! Crossing Rivers Health provides competitive pay along with an excellent benefits package including medical, dental, vision; life insurance, short term disability, paid time off, a retirement plan w/company match, and more!
The Insurance BillingSpecialist accurately and promptly reviews and updates claims needing manual intervention prior to claim submission, submits claims to insurance carriers, follows up on the status of unpaid claims, works denied claims to resolve any errors or provides necessary information to payers needed for disputing or resubmitting. This position requires routine problem solving and handles inquiries from both insurance carriers and patients, with a goal of account resolution.
Our core values are practiced and exhibited throughout the organization in our actions and in services provided.Joy : Unity : Integrity : Compassion : Excellence
Essential Job Functions
* Reviews, edits, and corrects claims, as necessary, checking for accuracy and readiness of claims to be submitted through the electronic health record (EPIC).
* Prepares and submits claims to insurance carriers and intermediaries, i.e. releasing electronic claims, printing paper claims, and/or secondary claim as required per individual payer.
* Works with various departments to ensure that held claims will be released to the payer within timely filing limits.
* Performs follow-up procedures, inquiring on the status of unpaid claims via phone call or various payer portals, to ensure timely payment of insurance claims.
* Responds to routine patient and insurance company inquiries and problems.
* Researches denials/non-covered charges and re-submits or appeals, as necessary.
* Reviews late charges for re-billing or adjustment of claims, as necessary.
* Reviews insurance eligibility or coverage changes to ensure accuracy of information, resolve any outstanding issues, and rebill claims when necessary.
* Updates necessary changes to patient demographics and/or insurance information.
* Reviews accounts with insurance credit balances and determines if a refund or other action is necessary to settle account.
* Accommodates patient requests and inquiries promptly and courteously, answering incoming calls to the Business Office, educating patients on their financial responsibilities to the organization, accepting payment, setting up payment plans, etc.
* Performs other duties as deemed necessary for the continued viability and success of the department and organization as a whole.
* Other job duties and responsibilities as assigned to effectively meet the needs of the patients, the department, and the organization as a whole.
Competencies
* Accountability - Ability to accept responsibility and account for his/her actions.
* Communication - The ability to get one's ideas across to others through oral or written means and to understand the ideas of others through effective listening skills.
* Customer Oriented - Ability to take care of the customers' needs while following company procedures.
* Detail Oriented - Ability to pay attention to the minute details of a project or task.
* Organized - Possessing the trait of being organized or following a systematic method of performing a task.
* Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
* Accuracy - Ability to perform work accurately and thoroughly.
* Reliability - The trait of being dependable and trustworthy.
* Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Requirements
Education
* High School Graduate or General Education Degree (GED): Required
* Associate's Degree (two year college or technical school) Preferred, Field of Study: Business Related
Experience
* 1-2 years of healthcare billing experience preferred
* 1-2 years of EPIC experience preferred
Computer Skills
* Microsoft Office proficiency
$31k-39k yearly est. 17d ago
Billing Specialist- Milwaukee, Wisconsin
Tech-24 A Commercial Food Service Repair Company Inc. 3.4
Billing specialist job in Oak Creek, WI
Billing/Payroll Specialist, A-1 Services
We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billingspecialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager.
We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday.
As a BillingSpecialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements.
Job Responsibilities:
Assist with Payroll
Process customer invoices, ensuring accurate and timely billing.
Utilize accounting software to process invoices for customers.
Verify and match time sheets to correspond with invoicing.
Respond to invoicing questions and concerns.
Answering phone calls on a multiple phone line system and record incoming calls on a daily basis
Answer incoming calls to issue work orders and purchase orders for technicians
Perform other duties as requested.
Job Requirements:
High School Diploma or equivalent,
Associate Degree in Accounting or Finance is preferred
Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook
Job Type: Full-time
Competitive pay
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
$32k-43k yearly est. Auto-Apply 60d+ ago
BILLING SPECIALIST
Lutheran Living Services
Billing specialist job in Wauwatosa, WI
Full-time 8:00 AM - 4:30 PM
LH & HP is recruiting for a talented professional to join its team as a BillingSpecialist. This full-time position is responsible for a variety of complex billing functions. Candidate must have the ability to rely on experience and judgment to ensure the integrity of the billing and accounts receivables.
Candidate must be capable of supporting an environment of continuous change while being part of a team to ensure the success of the department, anticipate future needs, and values our mission. Must have excellent administrative and interpersonal skills, with ability and confidence to effectively identify, respond to and resolve questions regarding the financial concerns that affect resident, family, visitors, staff, government entities/payers and vendors.
Position Responsibilities:
Claims billing and follow-up to various payer sources.
Private Pay Collections and follow-up
Cash and payment posting.
Medical coding based on PDPM guidelines.
Coordinate with clinical team to ensure accurate documentation for billing.
Manage patient financials to ensure payer sources
Required skills:
High school diploma or equivalent, preference given to associate degree or higher.
Minimum of 2-5 years' experience in healthcare billing with increasing job responsibilities.
Preference given to those with Medicare, Medicare Advantage, and Medicaid experience.
Capable of building and maintaining positive relationships; working within and promoting a team-oriented work environment while demonstrating high level skills in Word, Excel, and Outlook.
Experience with billing software and electronic medical records (EMR).
Strong attention to detail and organizational skills.
Excellent communication and customer service skills.
Benefits:
Supportive team environment
Dedicated office space
Employee Fitness Center
Referral Program
Early access to earned wages
Competitive Pay
Health, dental, and vision insurance
Paid time off and holidays
Retirement plan options
For consideration, send an updated resume to this post.
Position located at:
Lutheran Home 7500 W North Avenue Wauwatosa, WI 53213
$30k-40k yearly est. Auto-Apply 40d ago
Billing Specialist
Nesnah Ventures
Billing specialist job in La Crosse, WI
Grow - Transform - Create Leaders Remember that exhilarating feeling of solving a tricky puzzle? Do you have an eagle eye for detail, finding that mismatched penny from a mile away? Venture Fuels, a portfolio company of Nesnah Ventures, is hiring a BillingSpecialist to generate customer invoices, resolve discrepancies from our vendors, and aid in other administrative duties as needed.
Who We Are:
Nesnah Ventures is a family-owned private equity firm with a long-term, hold-and-grow philosophy. We actively manage a group of businesses across a variety of industries. Our structure allows for stability and clarity in how we operate. We are intentional about growth, for our people and our companies, and we value professionalism, respect, and follow-through.
Venture Fuels' niche is not only our ability to provide fuel at the lowest cost available, but also in providing the necessary support services to resellers, convenience stores, commercial/industrial end users, and government agencies. We're a wholesale fuel company with years of experience and market expertise, while also having a small enough Upper Midwest footprint to service all our customers on a one-to-one basis.
The Role - What A Day In The Life Looks Like:
* Analyze sales invoices for accuracy
* Request and process paperwork for invoicing
* Assist customers with questions regarding their invoices and credit card settlements
* Call customers to obtain inventory levels and track contract quantities
Required Qualifications:
* High School Diploma and minimum 1-2 years of related work experience
* Microsoft Office experience
* Strong communication and problem-solving skills
* The ability to work as a team and meet deadlines
* Attention to detail
What We Offer:
* Health, Dental, Life, and Vision Insurance
* PTO
* 401(k) w/ match
* Profit Sharing Incentive Bonus
* Fun Committee
* Paid Training/Educational Assistance
* THE PEOPLE!
Why Nesnah Ventures:
We take pride in running solid businesses with strong processes, and we know that starts with solid people. At Nesnah Ventures, you'll work in a professional environment where your attention to detail and commitment to accuracy are recognized and valued. You'll be part of a stable, growth-focused team where doing things right matters.
Nesnah Ventures is an Equal Opportunity Employer
Salary Description
$19-21/hr