Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob OutlookCompareFull Time jobsWork From Home jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Billing supervisor skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical billing supervisor skills. We ranked the top skills for billing supervisors based on the percentage of resumes they appeared on. For example, 14.5% of billing supervisor resumes contained customer service as a skill. Continue reading to find out what skills a billing supervisor needs to be successful in the workplace.

15 billing supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how billing supervisors use customer service:
  • Key Responsibilities Functional areas of responsibility included team building, individual performance management, customer service and relationship management.
  • Supervised, coached, monitored, and assessed performance of twenty-one Customer Service Representatives in the Cincinnati region.

2. Patients

Here's how billing supervisors use patients:
  • Managed the receptionist area, including greeting patients and obtaining insurance and demographic information important to billing.
  • Learn how to Specimen Processing, entered patients laboratory test and billing information into computer system.

3. Billing Procedures

Here's how billing supervisors use billing procedures:
  • Developed new procedures for dealing with customer-related problems and reorganized monthly billing procedures for more efficient billing cycles.
  • Supervised personnel to assign work accordingly in order to maximize productivity and coach staff in proper billing procedures.

4. Medicaid

Here's how billing supervisors use medicaid:
  • Billed Medicare, Medicaid, Commercial Insurance carriers and self-pay electronically and manually.
  • Monitored changes in Medicare and Medicaid guidelines and implemented policy and procedure manuals.

5. Billing Issues

Billing issues are the mistakes made by the company resulting in a wrong bill for the customer. An example of a billing issue might be adding what is owed incorrectly or accidentally omitting a service the customer bought. The billing issues are the company's responsibility and are caused by the one who calculates the bill. The customer does not need to pay it, however, the dispute may take some time to resolve.

Here's how billing supervisors use billing issues:
  • Developed and designed excel spreadsheet for production tracking of billing issues which provided information for performance evaluation.
  • Analyzed and resolved customer billing issues and processing billing disputes to maintain customer satisfaction.

6. Billing System

A billing system is a system for issuing invoices related to fees payable by each party under an access agreement. Billing systems often include payment software that automates the process of collecting payments, sending recurring invoices, tracking expenses, and tracking invoices, and generates reports for management and records payments to the accounts of the customers.

Here's how billing supervisors use billing system:
  • Added and updated insurance contact information as well as referring physicians information into the Medical Manager billing system.
  • Ensured timely monthly billings exceeding $20 million based upon sophisticated contracts and a formula-based billing system.

Choose from 10+ customizable billing supervisor resume templates

Build a professional billing supervisor resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your billing supervisor resume.

7. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how billing supervisors use cpt:
  • Maintain current A/R manuals, including CPT manuals, Health plan documents and materials, remittances and related A/R reference documents.
  • Supervised daily activities of billing specialist by overseeing and reviewing coding procedures and diagnosis coding using CPT and ICD-9 codes.

8. Medical Billing

Here's how billing supervisors use medical billing:
  • Performed medical billing, credentialing, administration responsibilities and implemented all policies and procedures for the administration office.
  • Supervised the Medical Billing Department monitoring accounts payable/receivable, preparing correspondence, and analyzing reports.

9. Financial Reports

Here's how billing supervisors use financial reports:
  • Reviewed monthly financial reports with accountants and handled departmental GL inquiries and reconciliations.
  • Review billing and financial reports with regional administrators and executive team.

10. Patient Accounts

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Here's how billing supervisors use patient accounts:
  • Monitor daily productivity by utilizing accounts receivable reports, reviewing patient accounting work list to ensure daily assignments have been completed.
  • Process applications and analyzes patient accounts receivables; monitors billing and follow-up procedures maintaining acceptable level of open invoices.

11. Medical Claims

Here's how billing supervisors use medical claims:
  • Monitor a staff of 15 that support and process outgoing medical claims, and any medical records or necessary documents.
  • Provided support to workers who billed Medical Claims to Commercial, Managed Care and State/Government Insurances.

12. Billing Process

Here's how billing supervisors use billing process:
  • Provided and maintained billing, payment collection and insurance follow-up for facility and physician billing process.
  • Conducted studies for improving the organization's accounts receivable operation, specifically automating billing process.

13. HIPAA

Here's how billing supervisors use hipaa:
  • Supervised 25 insurance representatives for billing & appeal accuracy, research special projects, reports and HIPAA compliance.
  • Handled company bankruptcies, probates, and subpoena requests and remained within HIPAA guidelines and corporate policies.

14. Process Improvement

Here's how billing supervisors use process improvement:
  • Participated in process improvement teams, which analyzed work processes and offered alternatives, which increased efficiency and improved productivity.
  • Devise systematic process improvement for this position to accelerate secondary insurance claim submission, Billing/Coding corrections and expedite payment.

15. Accounts Receivables

Here's how billing supervisors use accounts receivables:
  • Supervised credit balance operations, established an automated process with accounts receivables for check distribution of patient and insurance refunds.
  • Generated aged accounts receivables reports and presented to senior management for review and immediate action.
top-skills

What skills help Billing Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of billing supervisor skills to add to your resume

Billing supervisor skills

The most important skills for a billing supervisor resume and required skills for a billing supervisor to have include:

  • Customer Service
  • Patients
  • Billing Procedures
  • Medicaid
  • Billing Issues
  • Billing System
  • CPT
  • Medical Billing
  • Financial Reports
  • Patient Accounts
  • Medical Claims
  • Billing Process
  • HIPAA
  • Process Improvement
  • Accounts Receivables
  • Direct Reports
  • Customer Accounts
  • Performance Reviews
  • ICD-9
  • ICD-10
  • Billing Functions
  • Charge Entry
  • Front Desk
  • Insurance Carriers
  • Insurance Verification
  • Computer System
  • General Ledger
  • HCPCS
  • Performance Evaluations
  • Insurance Billing
  • Billing Software
  • Insurance Claims
  • CMS
  • Electronic Billing
  • Hippa
  • EMR
  • Patient Billing
  • Billing Policies
  • EOB
  • Electronic Claims
  • Delinquent Accounts
  • Taxation
  • Fee Schedules
  • EDI
  • Insurance Payments
  • Billing Errors
  • HMO
  • Patient Payments
  • Diagnosis Codes

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs