Patient Access Representative jobs at Billings Clinic - 107 jobs

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Patient Access Specialist (Full-time/Cody) CODY CLINIC - 6760 (BILLINGS CLINIC CODY CLINIC) req11103 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage DOE: $17.00 - 21.25 Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patients' access needs throughout the facility. In this full-time, temporary position you will be responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle. Position may float to other areas within the facility to include nursing units, rehabilitation services, etc. to assist with patient flow. Essential Job Functions * Supports and models behaviors consistent with Billings Clinic's and facility's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * Greets patients and identifies any red flag symptoms requiring triage/assessment by nurse, completes on-line registration information gathering complete demographic and insurance information that results in the ability to provide correct information for patients, guarantor, and insurance follow-up. Competently and courteously educates patients about various forms that require their signature. * Schedules, reschedules and coordinates appointments in a manner that meets the patient's needs and assists the department in the management of patient flow utilizing knowledge of physician/non-physician scheduling protocols. May schedule and enter orders for ancillary services via the information systems. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. Floats to provide front desk support at the various nursing units as may be needed. * Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Collects deposits on account from self-pay patients. Accepts all other payments on accounts and provides cash receipts for all transactions. Maintains and reconciles cash drawer bank deposit by following written reconciliation policies and procedures ensuring each cash drawer balances daily. * Assists walk-in patients with non-encounter-based access (i.e., blood pressure checks) and coordinates communication with the clinical providers or other patient care staff as appropriate. * Coordinates with patients, providers, nursing staff to ensure Medicaid Passport and other authorizations for referrals required by insurance carriers are obtained and entered into the scheduling system for reimbursement purpose. * Performs patient check out/procedure and scheduling processes. * Responsible for monitoring waiting areas to ensure areas are clean and neat. Monitoring to ensure patient flow is optimized and wait times do not exceed 15 minutes. * Prints and reconciles the missing encounter to ensure all encounter forms are accounted for. Provides appropriate communication to the clinic department manager. * Responsible for receiving all incoming faxes, mail, freight and packages and for timely distribution to appropriate areas. * Responsible to courteously and accurately answer and direct physician and consumer telephone calls per department standards in a clear audible voice. Pages, transfers and delivers calls to appropriate destinations using predetermined questions format. Articulates Pages are conducted in a friendly, clear, readable and concise manner. Responds to basic inquiries regarding the facilities' services, program offerings and physician specialty information. * Screens incoming nursing unit telephone calls for appropriate referrals to nurse, physician and/or non-physician provider. * May assist nursing staff with initiating follow-up calls to patients for no-shows, referral appointments and other general questions. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * High school diploma or equivalent * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. Experience * Demonstrated excellence in customer service skills * One year customer service experience; healthcare preferred Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $17.00 - $18.15/hr based on experience ***This position is an onsite role and candidates must be able to work on-site at Benefis - East Campus in Great Falls, MT **** We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization. Job Responsibilities: The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization. Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned. Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership. Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. Experience: 1+ years of customer service experience Required Education: High School Diploma/GED Required Certification: CRCR Required within 6 months of hire (Company Paid) #LI-BM1 Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

You. You bring your body, mind, heart and spirit to your work as a Patient Access Associate - Registration Specialist. Your compassion is tangible: whether your patient is 18 or 85, they feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support. You're generous with your thoughts, your partnerships and especially your voice, because your opinion matters . You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible. Us. Holy Rosary Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 25-bed acute care hospital, residential living community and clinic provide eastern Montana with comprehensive services in one beautiful location. We are fully dedicated to providing care aligned with community needs, and are proud to treat the poor, the vulnerable, our community and each other. Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning. We. Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity. We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing. We're proud of what we know, which includes how much there is to learn. Your day As a Patient Access Associate - Registration Specialist, you need to know how to: As a Patient Registration Clerk you know that every day is different, which is why you need to know how to: Register patients. Confirm, enters, and/or updates all required demographic data on patient and guarantor on registration system. Avoid overlays and duplicate patient medical records. Follow procedures when identifying a patient and applying the patient identification bracelet. Register patients during downtime following downtime procedures and enters data into registration system immediately upon system availability. Obtain and explains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required. Screes for and processes non-covered services and waiver of liability (ABN) through automated screening at time of service. Inform self-pay patients of liability due, prepayment requirements and coordinates screening of alternate funding sources if applicable. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations. Collect patient payments and provides accurate receipt. Post all payments in system. Reconcile receipts with cash collected and completes required balancing forms. Document patient account notes for all interactions/transactions. Maintain departmental and/or individual work queues and reports as required. Explain/answer patient billing inquiries and interprets statement data to resolve accounts. Escalate account issues which cannot be resolved. Update the emergency department room tracking system. Your experience We hire people, not resumes. But we also expect excellence, which is why we require: High School Diploma or equivalent Minimum of 1 year previous experience in the hospitality or service industry is preferred Strong organizational skills and attention to detail Your next move Now that you know more about being a Patient Access Associate - Registration Specialist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.

Imaging Access Specialists are instrumental in ensuring the efficient and effective flow of patient needs within the Imaging Department. Responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments. Imaging Access Specialists also serve as a primary technology resource for the PACS and teleradiology system. Responsibilities include data distribution for PACS related technology. Schedule: 1.0FTE (40 hours) Mon-Fri 4x10 7:30am- 6:00pm Compensation: $22.47/hr + DOE Robust Benefits Package ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: Greets all patients, families, and customers to the department. Prepares appropriate paperwork for admission/registration and completes registration information gathering demographic and financial information. Answers all calls coming into Imaging and manages as appropriate. Schedules and coordinates appointments in a manner that meets the patient s needs and assists the department in the management of patient flow utilizing knowledge of Imaging scheduling protocols. Schedules complex orders for Imaging services. Instructs patients on specific preparations and/or restrictions necessary to prepare for Imaging procedures. Involves other departments as needed. Educates patients on medically necessary waivers and obtains appropriate signatures. Prepares exam paperwork and distributes it to staff expediently. Coordinates the electronic medical record of the Imaging patient. ADDITIONAL RESPONSIBILITIES: Full cross-trained and able to work in Patient Access Introduction to PACS digital radiology information systems Ability to analyze basic customer inquiries and determine appropriate action with the assistance of the Imaging Coordinator, Radiology RN, and Imaging Department Manager. Excellent interpersonal skills Ability to deal with difficult situations in a mature and professional manner Demonstrated excellence in customer service skills May participate in training/orientation of new staff as skills and competency levels allow QUALIFICATIONS (Required): High School diploma or equivalent. Computer skills. Knowledge of Microsoft office products. ADDITIONAL DESIRABLE QUALIFICATIONS: One year s customer service experience preferred. Knowledge of electronic medical record and payment system. Mature personality, acute sense of responsibility and integrity. Attention to detail is a must. Positive attitude and flexibility during routine workday Well-groomed, tactful, professional, patient, pleasant and customer focused

The Patient Access Clerk greets, registers, and collects insurance co-pay and payments for Livingston HealthCare patients. The Patient Access Clerk answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. The Patient Access Clerk is also responsible for scheduling patient appointments and provides daily appointment reminder calls. Schedule: 1.0FTE (40 hours) Mon-Fri 8:30a-5:00p Compensation: $20.00/hr +DOE Robust Benefits Package ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information. Schedules appointments timely and makes appointment call back reminders according to policy. Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments. Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers. Documents admission, discharge and patient status change information using the electronic computer system. Scans Insurance and Medical Record Information into the Electronic Medical Record. The flexibility to work in multiple areas throughout the facility. QUALIFICATIONS (Required): High school diploma or equivalent. Computer skills. Knowledge of Microsoft office products. Excellent communication and customer service skills. Must be able to treat all information as confidential. ADDITIONAL DESIRABLE QUALIFICATIONS: One-year customer service experience preferred. Knowledge of electronic medical record and payment system. Mature personality, acute sense of responsibility and integrity. Attention to detail is a must. Positive attitude and flexibility during routine work day Well-groomed, tactful, professional, patient, pleasant and customer focused.

The Patient Access Clerk greets, registers, and collects insurance co-pay and payments for Livingston HealthCare/ Urgent Care patients. The Patient Access Clerk answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. Schedule: PRN 12-hour shifts Open 7 Days/week Compensation : $20.00/hr + DOE PRN Differential Shift Differentials Essential Functions, Duties, and Responsibilities: Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information. Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments. Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers. Documents admission, discharge and patient status change information using the electronic computer system. Scans Insurance and Medical Record Information into the Electronic Medical Record. The flexibility to work in multiple areas throughout the facility. Additional Responsibilities: Coordinates patient and visitor customer service, including answering questions, helping with directions, providing facility knowledge, etc. Maintain strict customer confidentiality. Treats patients and visitors in a prompt, courteous and helpful manner. The ability to multi-task in a high volume, numerous task setting. Other duties as assigned. Qualifications: High school diploma or equivalent. Computer skills. Knowledge of Microsoft office products. Excellent communication and customer service skills. Must be able to treat all information as confidential. Additional Desirable qualifications: One-year customer service experience preferred. Knowledge of electronic medical record and payment system. Mature personality, acute sense of responsibility and integrity. Attention to detail is a must. Positive attitude and flexibility during routine work day Well-groomed, tactful, professional, patient, pleasant and customer focused. -No holiday requirements, robust benefits package including 401K match up to 5%, along with earning PTO immediately. Apply today to join a great team dedicated to patient centered care.

The Patient Access Clerk greets, registers, and collects insurance co-pay and payments for Livingston HealthCare patients. The Patient Access Clerk answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. The Patient Access Clerk is also responsible for scheduling patient appointments and provides daily appointment reminder calls. Schedule: 0.9FTE (36 hours) Sun, Mon, &Tues 6am-6pm or 6pm-6am Compensation: $20.00/hr +DOE Robust Benefits Package Shift Differentials ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information. Schedules appointments timely and makes appointment call back reminders according to policy. Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments. Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers. Documents admission, discharge and patient status change information using the electronic computer system. Scans Insurance and Medical Record Information into the Electronic Medical Record. The flexibility to work in multiple areas throughout the facility. QUALIFICATIONS (Required): High school diploma or equivalent. Computer skills. Knowledge of Microsoft office products. Excellent communication and customer service skills. Must be able to treat all information as confidential. ADDITIONAL DESIRABLE QUALIFICATIONS: One-year customer service experience preferred. Knowledge of electronic medical record and payment system. Mature personality, acute sense of responsibility and integrity. Attention to detail is a must. Positive attitude and flexibility during routine work day Well-groomed, tactful, professional, patient, pleasant and customer focused.

This position will be a float position for Patient Access with variable days and times for scheduling purposes. A Day in the Life of a Patient Access Representative I: The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador. Why work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance program Here Is What You Will Be Doing: Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications. Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created. Promotes accurate billing information and dissuades fraudulent use of insurance. Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company. Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done. Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process. Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information. Processes correspondence and return mail. Directs and escorts patients and visitors to appropriate departments. Scans items in a timely and efficient manner. Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time. Performs qualitative and quantitative analysis. Desired Skills: Excellent written, verbal, and interpersonal communication skills Proficient reading, writing, and math skills Ability to multi-task and work well within stressful environment Strong problem-solving skills Ability to read and comprehend reports, studies, and government regulations and guidelines Here Is What You Will Need: High school diploma (or equivalent certificate from an accredited program) or higher 3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date Nice to Have: Customer Service Experience Telephone communication, 10-key and computer experience Patient Access experience About CRMC: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!

This is a full time (0.8-1.0) day shift Scheduling Specialist II position in the Surgery department. The Scheduling Specialist is responsible for data entry related to charging, logging and quantifying Surgical Services activities. This position is also responsible for enhancing the communication between Surgical Services, hospital departments, and physician office staff. They also function as a receptionist and must remain professional and positive when dealing with stressful situations and multiple demands related to the operation of the Surgical Services department. Minimum Requirements: * Experience as an OR Technician or other medical technician with extensive knowledge of surgical procedures, medical supplies, and terminology. * Knowledge of surgical services flow and environment, clinical knowledge of surgical procedures in all specialties. * Knowledge of current computer applications, fax, copiers, and multi-line phones. * Ability to multi-task in a busy environment. Preferred/Desired: * Prefer at least 5 (five) years of operating room experience that includes working with preference cards, standard supplies, and recognizing high cost supplies. Weekend Requirements: No Every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the responsibilities, assigned with or without notice. Work - Life Balance Benefits Summary: * Generous Paid Time Off Benefits * 401K w/ Match * Health Insurance * Life Insurance * Dental Insurance * Vision Insurance * Disability Insurance * Employee Wellness Programs * Employee Discounts * Health Savings Account w/ Match * Flexible Spending Account * Identity Protection Generous Education Benefits that include: * Tuition Reimbursement so you can continue to pursue your education goals. * Student Loan Repayment for your prior education expenses. * Continuing Education benefits that cover qualifying education programs. Culture & Perks Community Medical Center is a licensed 150 bed hospital comprising adult and pediatric health care delivery systems and is part of Lifepoint Health and Billings Clinic. Our Guiding Principles and Core Values are: Employees at Community Medical Center embrace our vision to create places where people choose to come for healthcare, physicians and providers want to practice, and employees want to work. We do this through living our core values and using them as a foundation for our behaviors, decisions, and guiding us into the future. * Champion Patient Care - Demonstrate unwavering passion for delivering high-quality patient care by supporting and adhering to all policy, compliance, and regulatory requirements and understanding how your role directly supports and impacts patient care, resulting in the best outcomes. * Do the Right Thing - Act with integrity and honesty in every decision, taking accountability for your role and actions. * Embrace Individuality - Appreciate and draw upon the diverse skills and perspectives of all people, actively listening to understand and seeking common ground with peers, patients, and families. * Act With Kindness - Act with humility, compassion, and empathy, lifting others by making every moment matter through meaningful recognition and feedback. * Make a Difference Together - Celebrate the success of building strong relationships and fostering trust through collaborative teamwork that produces innovative solutions. Community Medical Center - Leading the Way in Patient Care * We are proud to be the only hospital in Montana to earn The Joint Commission's Gold Seal of Approval for Advanced Certification in Perinatal Care; to have Western Montana's only Chest Pain Accreditation, and our Cancer Center is accredited by the Commission on Cancer in advanced clinical care, scientific research, and technological inventions. We have also been named the #1 Rehab Hospital in Montana by U.S. News & World Report, ranking care of patients recovering from events such as stroke, traumatic brain injury, and severe burns. * Lifepoint Health is among "America's Greatest Workplaces for Diversity" for 2024. Lifepoint earned a full five-star rating by Newsweek on the list of large companies "recognized by their employees for genuinely respecting and valuing individuals from different walks of life." This is an incredibly meaningful recognition for our organization that shines a light on all of our core values - especially Embrace Individuality. For more information about Community Medical Center, please call ************** or visit: communitymed.org For more information about Lifepoint Health, visit: lifepointhealth.net Missoula Welcomes You Home * CMC is located on a 45-acre campus in Missoula, Montana. Nestled in the Rocky Mountains of western Montana, between Glacier and Yellowstone national parks. Our diverse community serves as western Montana's hub for education and healthcare and offers the perfect blend of four-season outdoor recreation, small town charm and big city amenities. * Missoula has been named #1 for "fun" for young adults by Smart Asset, the personal finance website, that compiles U.S. Census data and Missoula ranks second in the country for the number of entertainment venues per capita and is close behind when it comes to restaurants and bars. On any given day you can enjoy one of Missoula's concert venues, restaurants, breweries, hiking trails, ski resorts, and more! For more information about living in the great community that makes us Missoula, please visit: destinationmissoula.org Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the responsibilities, assigned with or without notice. COVID-19 Update: Community Medical Center is hiring top talent, but we also have a mission of Making Communities Healthier, which means keeping our community safe and to reduce the risk of exposure. We have modified our conditions of employment to include COVID-19 vaccination unless a documented medical or religious exemption is approved. This position is subject to Drug and Alcohol Testing according to MT Law 39-2-205-39-2-211.

Schedule: Part Time, Per Diem/On Call, Variable Shift The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Patrick Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required qualifications: + 1 year of experience in customer service or healthcare registration. Preferred qualifications: + Coursework/Training: Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework. + Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire. + Previous registrar and third party payor experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has a long-standing tradition of caring for residents in western Montana since the Sisters of Providence arrived in the state in 1864. As one of Montana's largest health care providers, Providence works collaboratively across traditional boundaries to develop patient-centered practices that help make lifelong quality care accessible and affordable. Our award-winning and comprehensive medical centers include Providence St. Patrick Hospital in Missoula and Providence St. Joseph Medical Center, a critical access hospital in Polson. Our not-for-profit network of services also include physicians, more than 40 clinics, care centers, hospice and home health programs, and other diverse community services. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 404747 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Per-Diem Job Shift: Variable Career Track: Admin Support Department: 3500 PATIENT ACCESS MSLA Address: MT Missoula 500 W Broadway Work Location: St Patrick Hospital-Broadway Bldg-Missoula MT Workplace Type: On-site Pay Range: $16.50 - $23.41 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Excel Physical Therapy is celebrating 20 years of service in 2021! We are a specialized physical therapy practice that collaboratively provides the most effective manual, orthopedic and sports therapy treatments, allowing us to efficiently return our patients to their highest level of comfort and functionality. Founded in 2001, our practice is locally and physical-therapist-owned with two locations in Bozeman and Manhattan, Montana. We value teamwork and we enjoy working together while serving, helping and caring for our patients as well as providing education and outreach to the Gallatin Valley community. Learn more about us and our mission at ****************** Excel Physical Therapy is an equal opportunity employer. Job Description Well-established physical therapy outpatient practice is seeking a friendly, compassionate, and organized Front Office Patient Representative to join our dedicated front office team in our Bozeman office located at 1823 W. College Street. Full time position with approximate hours 10:30am-6:30pm, Monday thru Friday. Occasional shift coverage for other front office team members with advanced notice and planning. Occasional vacation coverage needed for our Manhattan clinic location front office. The role of this very important team position is to welcome our clients graciously and provide excellent customer service and communications. Key focus areas are greeting patients, scheduling patient appointments, reviewing and data-entry of registration documents, answering phone calls, collecting patient responsibility payments, coordinating insurance verification and authorization with payers, accounts receivable tasks, preparing and organizing patient charts, coordination of patient accounts, and reminder phone calls. Due to current COVID-19 precaution protocols, the person in this role screens patients with a verbal questionnaire and temperature check before in office appointments. PPE is provided to staff and is in line with CDC protocols. Support the medical team and help to direct our office support team in their cleaning and organizing duties, possible occasional light laundry and light cleaning of office and equipment, supply inventory tracking, plus any other projects or tasks from the team. We offer sit/stand desks for front office team members to provide for a more active work environment. Qualifications Our desired candidate is fun and professional who will strive to provide a friendly and compassionate atmosphere for our clients and our fellow team members while seeing that our busy office is productive and organized. We are looking for a long-term employment relationship. Our team is health-oriented and we have a non-smoking environment. Preferred candidates will already be a resident of Gallatin Valley. Training is available, however medical front office experience is preferred. Additionally: Strong interpersonal communication, active listening and customer service skills Attention to detail, adaptability, planning, and organizing Strong computer and data entry skills with the ability to calculate basic math Excellent organizational and time management skills High-tolerance for repetitive tasks and systems Ability to work independently and as part of a cohesive team Medical front office experience is preferred Additional Information All your information will be kept confidential according to EEO guidelines.

Excel Physical Therapy is celebrating 20 years of service in 2021! We are a specialized physical therapy practice that collaboratively provides the most effective manual, orthopedic and sports therapy treatments, allowing us to efficiently return our patients to their highest level of comfort and functionality. Founded in 2001, our practice is locally and physical-therapist-owned with two locations in Bozeman and Manhattan, Montana. We value teamwork and we enjoy working together while serving, helping and caring for our patients as well as providing education and outreach to the Gallatin Valley community. Learn more about us and our mission at ****************** Excel Physical Therapy is an equal opportunity employer. Job Description Well-established physical therapy outpatient practice is seeking a friendly, compassionate, and organized Front Office Patient Representative to join our dedicated front office team in our Bozeman office located at 1823 W. College Street. Full time position with approximate hours 10:30am-6:30pm, Monday thru Friday. Occasional shift coverage for other front office team members with advanced notice and planning. Occasional vacation coverage needed for our Manhattan clinic location front office. The role of this very important team position is to welcome our clients graciously and provide excellent customer service and communications. Key focus areas are greeting patients, scheduling patient appointments, reviewing and data-entry of registration documents, answering phone calls, collecting patient responsibility payments, coordinating insurance verification and authorization with payers, accounts receivable tasks, preparing and organizing patient charts, coordination of patient accounts, and reminder phone calls. Due to current COVID-19 precaution protocols, the person in this role screens patients with a verbal questionnaire and temperature check before in office appointments. PPE is provided to staff and is in line with CDC protocols. Support the medical team and help to direct our office support team in their cleaning and organizing duties, possible occasional light laundry and light cleaning of office and equipment, supply inventory tracking, plus any other projects or tasks from the team. We offer sit/stand desks for front office team members to provide for a more active work environment. Qualifications Our desired candidate is fun and professional who will strive to provide a friendly and compassionate atmosphere for our clients and our fellow team members while seeing that our busy office is productive and organized. We are looking for a long-term employment relationship. Our team is health-oriented and we have a non-smoking environment. Preferred candidates will already be a resident of Gallatin Valley. Training is available, however medical front office experience is preferred. Additionally: Strong interpersonal communication, active listening and customer service skills Attention to detail, adaptability, planning, and organizing Strong computer and data entry skills with the ability to calculate basic math Excellent organizational and time management skills High-tolerance for repetitive tasks and systems Ability to work independently and as part of a cohesive team Medical front office experience is preferred Additional Information All your information will be kept confidential according to EEO guidelines.

Patient Registration Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Registration Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. As a Patient Registration Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Great Falls, MT office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Patient Access Specialist (Part-time/Miles City) MILES CITY CLINIC - 120.6755 (BILLINGS CLINIC MILES CITY) req11158 Shift: Day Employment Status: Part-Time (.5 - .74) Hours per Pay Period: 0.50 = 40 hours every two weeks (Non-Exempt) Starting Wage DOE: $17.00 - 21.25 Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs throughout Billings Clinic. Responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, ordering laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle. May float to other areas within the clinic to include nursing units, rehabilitations services, etc. to assist with patient flow. Essential Job Functions REGISTRATION & SCHEDULING * Greets patients and identifies any red flag symptoms requiring triage/assessment by nurse, completes on-line registration information gathering complete demographic and insurance information that results in the ability to provide correct information for patients, guarantor, and insurance follow-up. Competently and courteously educates patients about various forms that require their signature. * Schedules, reschedules and coordinates appointments in a manner that meets the patient's needs and assists the department in the management of patient flow utilizing knowledge of physician/non-physician scheduling protocols. May schedule and enter orders for ancillary services via the information systems. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. Floats to provide front desk support at the various nursing units as may be needed. * Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Also collect deposits on account from self-pay patients. Accepts all other payments on accounts and provides cash receipts for all transactions. Maintains and reconciles cash drawer bank deposit by following written reconciliation policies and procedures ensuring each cash drawer balances daily. * Assists walk-in patients with non-encounter-based access (i.e., blood pressure checks) and coordination of communication with the clinical providers or other patient care staff as appropriate. * Coordinates with patients, providers, nursing staff to ensure Medicaid Passport and other authorizations for referrals required by insurance carriers are obtained and entered into the scheduling system for reimbursement purposes. * Performs patient check out/procedure scheduling processes. * Responsible for monitoring waiting areas to ensure areas are clean and neat, coffee bar is stocked and ready during business hours and monitoring to ensure patient flow is optimized and wait times do not exceed 15 minutes. * Responsible for pre-review of charge tickets for completeness including passport provider information, referring information, performing provider information, diagnosis and CPT codes. Coordinates with nursing and provider staff to resolve missing or incomplete information for charge entry and coding processes. Performs charge entry primarily at month-end to ensure timely capture of revenue. * Prints and reconciles the missing encounter to ensure all encounter forms are accounted for. Provides appropriate communication to the clinic department manager. * Responsible for receiving all incoming faxes, mail, freight and packages and for timely distribution to appropriate areas. CALL CENTER RESPONSIBILITIES * Responsible to courteously and accurately answer and direct physician and consumer telephone calls per department standards in a clear audible voice. Pages, transfers and delivers calls to appropriate destinations using predetermined question format. Articulates pages in a friendly, clear, readable and concise manner. Responds to basic inquiries regarding Billings Clinic services and program offerings and physician specialty information. HEALTH INFORMATION MANAGEMENT (HIM) RESPONSIBILITIES * Perform duties of HIM Specialist I to include but not limited to phones, filing, scanning, chart pulls and chart files, and mail. * a) Answer telephone and is responsible for responding to a variety of requests to include but not limited to: accurately fill requests; requests for patient charts; and other information as may be needed. Responds to requests for patient charts in a timely manner by pulling and sending the chart to the appropriate requestor. * b) Performs chart pulls for next day appointments. Review each morning to ensure any appointments that have been added on are accounted for. Distribute files to the appropriate nursing areas for the day's appointments. * c) Retrieves patient charts at end of day. * d) Greets and assists customers arriving in the department with requests for protected health information. Obtains needed authorizations. Copies medical record after authorization has been reviewed for validity. Also assists physician customers by providing medical records for chart completion or other needs. Provide requestors with information regarding the status of their request for patient information. * d) Scans documents into the Cerner information system for services performed outside the clinic (e.g., non-Billings Clinic hospitals, laboratory, radiology, physician notes, etc.) in order to provide a complete medical record to meet patient care needs. GENERAL DUTIES * Provides basic back up support and assistance for the Technical Assistant and/or Manager. May perform a variety of clerical and administrative support tasks to include but not limited to: copying, filing, assisting with set up for lunches, meeting agendas, minutes, etc. * Utilizes performance improvement principles to assess and improve quality. * Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. * Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * High School diploma or GED equivalent * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. preferred Experience * Customer service experience Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Patient Access Specialist - Admitting (Part-time) ADMITTING (BILLINGS CLINIC HOSPITAL) req10695 Shift: Day, Weekends Employment Status: Part-Time (.5 - .74) Hours per Pay Period: 0.60 = 48 hours every two weeks (Non-Exempt) Starting Wage DOE: 17.00 - 21.25 Patient Access Specialists are responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, collection of co-payments. Will be assigned to work in one or more of the primary admission areas to include the Emergency Department triage or discharge desk, psychiatric center, endoscopy, insurance verification, reference laboratory, PAT lab and/or front desk. Essential Job Functions * Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service. * Completes on-line registration information gathering demographic and insurance information that results in the ability to provide accurate information for patients, guarantor, and insurance follow-up. Performs bedside registration in the ED in accordance with policies and procedures. During system down times, adheres to down time/disaster registration procedures to ensure accurate handling of information. * Completes pre-registrations and ensures 95% of all scheduled admissions are performed in advance of date of service. * Schedules and coordinates appointments in a manner that meets the patient's needs and assists department in management of patient flow utilizing knowledge of MD, PAT Lab and endoscopy scheduling protocols. * Coordinates with patients and providers, to ensure verification of insurance information is obtained and entered into the hospital system for reimbursement purposes. * Educates patients regarding NOPP, Patient Rights and Conditions of Admissions and obtains appropriate signatures. * Performs reception functions for PAT Lab, endoscopy and Ed triage/discharge. * Ensures proper patient chart flow and filing procedures adhering to procedures established by Health Information Management. * Coordinates, promotes distribution and educates patients on patient satisfaction surveys. * Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Accepts all other payments on accounts and provides cash receipts for all transactions. * Maintains and reconciles cash drawer bank by following written reconciliation policies and procedures - ensuring each cash drawer balances daily (Front Desk and ED Discharge areas) * Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. * Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * 16 years of age or older * High school diploma or equivalent preferred * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. Experience * Demonstrated excellence in customer service skills Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Patient Access Specialist - Admitting (Part-time) ADMITTING (BILLINGS CLINIC HOSPITAL) req11062 Shift: Day Employment Status: Part-Time (.5 - .74) Hours per Pay Period: 0.40 = 32 hours every two weeks (Non-Exempt) Starting Wage DOE: 17.00 - 21.25 Patient Access Specialists are responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, collection of co-payments. Will be assigned to work in one or more of the primary admission areas to include the Emergency Department triage or discharge desk, psychiatric center, endoscopy, insurance verification, reference laboratory, PAT lab and/or front desk. Essential Job Functions * Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service. * Completes on-line registration information gathering demographic and insurance information that results in the ability to provide accurate information for patients, guarantor, and insurance follow-up. Performs bedside registration in the ED in accordance with policies and procedures. During system down times, adheres to down time/disaster registration procedures to ensure accurate handling of information. * Completes pre-registrations and ensures 95% of all scheduled admissions are performed in advance of date of service. * Schedules and coordinates appointments in a manner that meets the patient's needs and assists department in management of patient flow utilizing knowledge of MD, PAT Lab and endoscopy scheduling protocols. * Coordinates with patients and providers, to ensure verification of insurance information is obtained and entered into the hospital system for reimbursement purposes. * Educates patients regarding NOPP, Patient Rights and Conditions of Admissions and obtains appropriate signatures. * Performs reception functions for PAT Lab, endoscopy and Ed triage/discharge. * Ensures proper patient chart flow and filing procedures adhering to procedures established by Health Information Management. * Coordinates, promotes distribution and educates patients on patient satisfaction surveys. * Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Accepts all other payments on accounts and provides cash receipts for all transactions. * Maintains and reconciles cash drawer bank by following written reconciliation policies and procedures - ensuring each cash drawer balances daily (Front Desk and ED Discharge areas) * Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. * Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * 16 years of age or older * High school diploma or equivalent preferred * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. Experience * Demonstrated excellence in customer service skills Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

Job Opening for Stillwater Billings Clinic Located in Columbus, Montana Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs as well as initiating the revenue cycle throughout Billings Clinic. Responsible for providing excellence in customer service by greeting, registering and gathering appropriate information for clinical and patient financial use. Included are appropriate demographic and insurance information, scheduling appointments, collection of co-payments and self-pay deposits and posting payments directly into the billing system. Position must fully understand the ramifications and impacts of incomplete or inaccurate information as it relates to clinical staff and the revenue cycle. MINIMUM QUALIFICATIONS * High school diploma or equivalent * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. * Demonstrated excellence in customer service skills * One year customer service experience; healthcare preferred * Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered.

A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality. **Essential Functions** + Greet and assist patients and visitors in a courteous and professional manner. + Obtain and verify patient demographic, financial, and insurance information. + Register and schedule patients for appointments, tests, and procedures. + Collect and process co-pays, deductibles, and balances due at the time of service. + Provide patients with information on financial assistance, payment plans, and charity care. + Explain and obtain signatures on consent forms, policies, and disclosures. + Provide patients with directions, maps, and parking information. + Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care. + Document and update patient records in the electronic health system. + Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications. **Skills** + Interpersonal Skills + Customer Service + Insurance Verification + Computer Literacy + Payment Processing + Medical Billing + Problem Solving **Qualifications** + High School diploma or equivalent is preferred. + Demonstrated proficiency in computer skills including Microsoft Office, internet and email required. + Experience with Epic preferred. + Customer service experience, preferably in a healthcare setting, is required. + Demonstrated ability to work in a fast-paced environment. **Physical Requirements** + Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Holy Rosary Hospital **Work City:** Miles City **Work State:** Montana **Scheduled Weekly Hours:** 24 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.39 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality. **Essential Functions** + Greet and assist patients and visitors in a courteous and professional manner. + Obtain and verify patient demographic, financial, and insurance information. + Register and schedule patients for appointments, tests, and procedures. + Collect and process co-pays, deductibles, and balances due at the time of service. + Provide patients with information on financial assistance, payment plans, and charity care. + Explain and obtain signatures on consent forms, policies, and disclosures. + Provide patients with directions, maps, and parking information. + Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care. + Document and update patient records in the electronic health system. + Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications. **Skills** + Interpersonal Skills + Customer Service + Insurance Verification + Computer Literacy + Payment Processing + Medical Billing + Problem Solving **Qualifications** + High School diploma or equivalent is preferred. + Demonstrated proficiency in computer skills including Microsoft Office, internet and email required. + Experience with Epic preferred. + Customer service experience, preferably in a healthcare setting, is required. + Demonstrated ability to work in a fast-paced environment. **Physical Requirements** + Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** St James Hospital **Work City:** Butte **Work State:** Montana **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.39 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.