Unit Secretary jobs at Billings Clinic - 47 jobs

Unit Clerk - ICU (full-time)
Billings Clinic 4.5
Unit secretary job at Billings Clinic
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Unit Clerk - ICU (full-time) I/P CRITICAL CARE SERVICES (Billings Clinic Main Campus) req11012 Shift: Nights Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 0.90 = 72 hours every two weeks (Non-Exempt) Starting Wage DOE: $17.00 - 21.25 Provide care and close supervision of patients. Document patient behaviors provide crisis intervention as necessary and implement individualized treatment plans while following Billings Clinic policies and procedures. Work as part of the interdisciplinary team and assist in maintaining a safe environment for both patients and staff. Essential Job Functions * Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * Performs clerical duties to maintain unit flow which may include paperwork coordination, supply ordering and daily quality checks. * Utilizes electronic applications to support daily staff and patient workflow, which include, but are not limited to admissions and discharges, order entry and procedures coordination. * Effectively utilize phone systems. Answers telephone calls, responds to routine inquiries and relays other calls and messages promptly. Notifies appropriate personnel of requests. * Interacts promptly with a polite, courteous and helpful disposition to assists patients/residents, family members, visitors and the interdisciplinary care team. * Utilizes performance improvement principles to assess and improve the quality of patient/resident services. Supports the Magnet Model of quality nursing care. * Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues and initiates appropriate action. * Assists with limited patient/resident care duties such answering call lights, responding to alarms and delivering trays. * Observes patient monitor and reports changes to patient's nurse. Can identify life threatening dysrhythmias, maintain appropriate alarm limits, and edit memory on a regular basis, merging and deleting rhythms appropriately. Prints rhythm strips per unit standards and as needed for changes in patient rhythm or condition. Maintains report on each patient and gives shift report to oncoming Unit Clerk to include each patient's rhythm and CPR status. * Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance. * Utilizing a holistic approach, performs basic nursing care and treatments within scope of practice as directed by the licensed nurse to include the goal-directed plan of care for the patient. * Ensures complete, accurate and timely entry into patient medical record as indicated by patient need and documentation guidelines, consistent with departmental policies and procedures, to include, but not limited to, activities of daily living (ADLs), vital signs, intake and output measurements and hourly rounding. * Performs all other duties as assigned or as needed to meet the needs of the department/organization. Knowledge, Skills and Abilities * Billings Clinic Corporate Compliance Program * Billings Clinic Code of Business Conduct * HIPAA and confidentiality requirements * Patients'/residents' rights * Medical terminology * Electronic Computer applications, for Billings Clinic computer systems and personal computers * Regulatory standards (e.g. JCAHO, OSHA) * Common policies and procedures, both departmental and organizational * Customer service techniques and Personal Service Excellence (PSE) necessary to interact with patients/residents, families, and members of the interdisciplinary care team with a variety of developmental and sociocultural backgrounds * Verbal and written communication * Phone systems and telephone communications * Rhythm interpretations in monitored areas * Interact professionally and effectively with the public and interdisciplinary care team * Perform basic clerical work that may include ordering supplies, assembling charts, organizing, stocking or quality checks. * Concentrate and pay close attention to detail when working to ensure attention to detail and accuracy. * Sit for prolonged periods of time * Utilize time management and organization concepts to maximize tasks efficiently * Maintain flexibility to adapt to a variety of workload assignments and/or interruptions * Recognize safety hazards and initiate appropriate preventative actions * Incorporate cultural diversity and age appropriate care into all aspects of communication and patient/resident care; scope of services provided will encompass age groups ranging from infant through geriatric * To lift, push and pull up to 50 pounds unassisted * Moderate complexity in prioritizing work load. * Requires ability to handle frequent interruptions with a high degree of stress. Minimum Qualifications Education * High School Diploma or GED Experience * Six months CNA experience in performing patient/resident care in a health care institution, preferred Certifications and Licenses * Completion of medical terminology course * Current Montana license as a Certified Nursing Assistant Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
$17-21.3 hourly 50d ago

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HIM Clerk
Billings Clinic 4.5
Unit secretary job at Billings Clinic
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! HIM Clerk HEALTH INFO MGMT (HIM)- CLINIC (BILLINGS CLINIC CLINIC) req11069 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage DOE: $17.00 - $21.25 Under general supervision, the incumbent will perform work within one or more of the functional areas within Medical records. Responsible to maintain patient files and perform a variety of related clerical duties including transcription support, performs chart location and tracking, provides release of health information to various parties, and ensures accuracy and completeness of the medical record. Essential Job Functions * Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * Electronic submission of medical records; Prepares patient paper medical records, scans and indexes into electronic medical records system (single document and batch scanning) * Quality Control; verifies that all paper scanned documents scanned contain good electronic image quality. Validation of correct patient, electronic medical record folder hierarchy and encounter before finalizing into electronic medical record. * Answers telephone and is responsible for responding to a variety of requests to include but not limited to: accurately fill requests; requests for patient charts; and other information as may be needed. Responds to requests for patient charts in a timely manner by pulling, logging and sending the chart to the appropriate requestor. * Determines and appropriately logs medical records to correct location. Locates medical record(s) utilizing software such as Mysis and microfilm. Responsible for chart control through data entry into computer when records change locations. Locations are required to accurately maintain information of records if needed to quickly retrieve record for treatment or physician completion. * Locates and retrieves stored documents maintained in storage, Baker or on microfilm. * Prints out various computer lists, appointment lists, dictation lists, "charts logged out" lists, "charts logged in" lists, and transcription documents. * Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. * Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * High school graduate or equivalent Experience * One year of work experience in a hospital, physician clinic or other related medical area, preferred Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
$17-21.3 hourly 7d ago
ROI Medical Records Specialist - Remote
Sharecare 4.4
Cheyenne, WY jobs
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** . **Job Summary:** This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Essential Functions:** + Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. + Date stamps all requests and highlights pertinent data to facilitate processing. + Validates requests and authorizations for release of medical information according to established procedures. + Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. + Maintain equipment in excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. + May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. + Maintains a neat, clean, and professional personal appearance and observes the dress code established. + Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. + Maintains working knowledge of the existing state laws and fee structure + Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs + Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. + Maintains confidentiality, security and standards of ethics with all information. + Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. **Qualifications:** + High School Diploma (GED) required + A minimum of 2 years prior experience in a medical records department or like setting preferred + Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required + Excellent organizational skills are a must + Must be able to type 50 wpm + Must be able to use fax, copier, scanning machine + Must be willing to learn new equipment and processes quickly. + Must be self-motivated, a team player + Must have proven customer satisfaction skills + Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$31k-38k yearly est. 16d ago
Lead ROI Medical Records Specialist - Remote (Day Shift, Evening Shift)
Sharecare 4.4
Cheyenne, WY jobs
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** . **Shifts: ** + **Day Shift:** **Wednesday-Monday 7a-3:30p EST** + **Evening Shift:** **Monday-Friday 3p-11:30p EST** **Job Summary:** This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. This role also provides support to team members and management by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring colleagues, assisting with work assignments, and monitoring quality and productivity metrics. **Essential Functions: ** + Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards. + Validates requests and authorizations for medical record releases based on company policy and legal guidelines. + Performs quality checks to ensure accuracy, confidentiality, and correct billing of all released records. + Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and responsive to client needs proactively identifying and resolving concerns. + Maintains a clean, professional appearance and complies with the company dress code. + Maintains up-to-date knowledge of applicable state laws and fee structures. + Works within assigned scope and is flexible in accepting additional assignments or account coverage during backlogs. + Complies with client site policies and procedures, including HIPAA, state/federal regulations, and labor laws. + Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release. + Provides onboarding and training services for new employees. + Supports customer service by managing escalations and resolving issues. + Communicates regularly with supervisors and managers regarding quality, client concerns, or system issues. + Assists with administrative tasks such as queue management and work assignments. + Produce reports and metrics as requested. **Qualifications: ** + High School Diploma (GED) required; degree preferred + Minimum 3 years' ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience required + Advanced knowledge of multiple EMR platforms and ROI request types + Strong organizational and multitasking skills essential + Proficiency in Microsoft Office applications + Strong documentation, communication, and customer service skills + Demonstrated ability to manage time effectively and meet task deadlines + Willingness to learn programs and processes quickly + Self-motivated, dependable, and able to work independently or as part of a team + Proven ability to maintain productivity, utilization, and quality performance standards + Strong interpersonal and problem-solving skills + Serve as the Subject Matter Expert (SME) for assigned customer accounts, demonstrating strong skills in documentation, communication, and organization + Demonstrates strong leadership abilities + Ability to assist with onboarding and training of new employees + Ability to monitor production, utilization, and quality of employees + Ability to assist with adhering to customer SLAs, including turnaround time (TAT) **Physical Requirements: ** + Ability to sit or stand for extended periods + Physical ability to lift and carry up to 25 lbs. + Manual dexterity is sufficient for long periods typing, writing, and handling documents + Visual acuity to read documents and use a computer monitor + Clear speaking and hearing ability for communication + Adequate Hand-eye coordination and sensory abilities for job-related tasks **Information Governance Accountabilities: ** + Understand the organization's information governance program and the role's responsibilities + Participate in required education and compliance training **HIPPA/ Compliance: ** + Maintain the confidentiality of patient and client information + Comply with HIPAA standards and all relevant corporate integrity and security obligations + Report any unethical, fraudulent, or illegal behavior + Maintain current HIPAA certification annually Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$31k-38k yearly est. 50d ago
ROI Medical Records Specialist - Remote
Sharecare 4.4
Cheyenne, WY jobs
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Essential Job Functions:** + Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. + Date stamps all requests and highlights pertinent data to facilitate processing. + Validates requests and authorizations for release of medical information according to established procedures. + Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. + Maintain equipment in excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. + May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. + Maintains a neat, clean, and professional personal appearance and observes the dress code established. + Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. + Maintains working knowledge of the existing state laws and fee structure + Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs + Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. + Maintains confidentiality, security and standards of ethics with all information. + Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. **Qualifications:** + High School Diploma (GED) required + A minimum of 2 years prior experience in a medical records department or like setting preferred + Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required + Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required. + Excellent organizational skills a must + Must be able to type 50 wpm + Must be able to use fax, copier, scanning machine + Must be willing to learn new equipment and processes quickly. + Must be self-motivated, a team player + Must have proven customer satisfaction skills + Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$31k-38k yearly est. 60d+ ago
Sr. ROI Medical Records Specialist - Remote (Evening Shift, Night Shift)
Sharecare 4.4
Cheyenne, WY jobs
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** . **Shifts:** + **Evening Shift:** **Saturday-Wednesday 3p-11:30p EST** + **Night Shift 1:** **Monday-Friday 11p-7:30a EST** + **Night Shift 2:** **Friday-Tuesday 11p-7:30a EST** **Job Summary:** This position is responsible for processing all release of information (ROI) requests in a timely and efficient manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals have access to medical records and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. **E** **s** **sential Functions:** + Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards. + Validates requests and authorizations for medical record releases based on company policy and legal guidelines. + Performs quality checks on all work to assure accuracy, confidentiality, and correct billing of all released records. + Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and responsive to client needs proactively identifying and resolving concerns. + Maintains a clean, professional appearance and complies with dress code standards. + Maintains up-to-date knowledge of applicable state laws and fee structures. + Works within assigned scope and is flexible in accepting additional assignments or account coverage during backlogs. + Complies with client site policies and procedures, including HIPAA, state and federal regulations, and labor laws. + Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release. **Qualifications:** + High School Diploma or GED required + Minimum of 2 years' ROI fulfillment experience with Sharecare HDS or 3 years' of external ROI experience required + Advanced knowledge of multiple EMR platforms and ROI request types + Strong documentation, communication, and customer service skills + Proficiency in Microsoft Office applications + Strong organizational and multitasking skills essential + Willingness to learn programs and processes quickly + Self-motivated, dependable, and able to work independently or as part of a team + Proven ability to maintain productivity, utilization, and quality performance standards + Strong interpersonal and problem-solving skills **Physical Requirements:** + Ability to sit or stand for extended periods + Physical capacity to lift and carry up to 25 lbs. + Manual dexterity is sufficient for long periods of typing, writing, and handling documents + Visual acuity to read documents and use a computer monitor + Clear speaking and hearing ability for effective communication + Adequate hand-eye coordination and sensory abilities for job-related tasks **Information Governance Accountabilities:** + Understand the organization's information governance program and associated responsibilities + Participate in compliance education and role-specific training **HIPAA/ Compliance:** + Maintain the confidentiality of patient and client information + Comply with HIPAA standards and all relevant corporate integrity and security obligations + Report unethical, fraudulent, or unlawful behavior or activity + Maintain current HIPAA certification annually Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$31k-38k yearly est. 50d ago
Lead ROI Medical Records Specialist - Remote (Day Shift, Evening Shift)
Sharecare 4.4
Helena, MT jobs
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** . **Shifts: ** + **Day Shift:** **Wednesday-Monday 7a-3:30p EST** + **Evening Shift:** **Monday-Friday 3p-11:30p EST** **Job Summary:** This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. This role also provides support to team members and management by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring colleagues, assisting with work assignments, and monitoring quality and productivity metrics. **Essential Functions: ** + Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards. + Validates requests and authorizations for medical record releases based on company policy and legal guidelines. + Performs quality checks to ensure accuracy, confidentiality, and correct billing of all released records. + Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and responsive to client needs proactively identifying and resolving concerns. + Maintains a clean, professional appearance and complies with the company dress code. + Maintains up-to-date knowledge of applicable state laws and fee structures. + Works within assigned scope and is flexible in accepting additional assignments or account coverage during backlogs. + Complies with client site policies and procedures, including HIPAA, state/federal regulations, and labor laws. + Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release. + Provides onboarding and training services for new employees. + Supports customer service by managing escalations and resolving issues. + Communicates regularly with supervisors and managers regarding quality, client concerns, or system issues. + Assists with administrative tasks such as queue management and work assignments. + Produce reports and metrics as requested. **Qualifications: ** + High School Diploma (GED) required; degree preferred + Minimum 3 years' ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience required + Advanced knowledge of multiple EMR platforms and ROI request types + Strong organizational and multitasking skills essential + Proficiency in Microsoft Office applications + Strong documentation, communication, and customer service skills + Demonstrated ability to manage time effectively and meet task deadlines + Willingness to learn programs and processes quickly + Self-motivated, dependable, and able to work independently or as part of a team + Proven ability to maintain productivity, utilization, and quality performance standards + Strong interpersonal and problem-solving skills + Serve as the Subject Matter Expert (SME) for assigned customer accounts, demonstrating strong skills in documentation, communication, and organization + Demonstrates strong leadership abilities + Ability to assist with onboarding and training of new employees + Ability to monitor production, utilization, and quality of employees + Ability to assist with adhering to customer SLAs, including turnaround time (TAT) **Physical Requirements: ** + Ability to sit or stand for extended periods + Physical ability to lift and carry up to 25 lbs. + Manual dexterity is sufficient for long periods typing, writing, and handling documents + Visual acuity to read documents and use a computer monitor + Clear speaking and hearing ability for communication + Adequate Hand-eye coordination and sensory abilities for job-related tasks **Information Governance Accountabilities: ** + Understand the organization's information governance program and the role's responsibilities + Participate in required education and compliance training **HIPPA/ Compliance: ** + Maintain the confidentiality of patient and client information + Comply with HIPAA standards and all relevant corporate integrity and security obligations + Report any unethical, fraudulent, or illegal behavior + Maintain current HIPAA certification annually Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$30k-36k yearly est. 50d ago
ROI Medical Records Specialist - Remote
Sharecare 4.4
Helena, MT jobs
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Essential Job Functions:** + Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. + Date stamps all requests and highlights pertinent data to facilitate processing. + Validates requests and authorizations for release of medical information according to established procedures. + Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. + Maintain equipment in excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. + May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. + Maintains a neat, clean, and professional personal appearance and observes the dress code established. + Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. + Maintains working knowledge of the existing state laws and fee structure + Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs + Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. + Maintains confidentiality, security and standards of ethics with all information. + Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. **Qualifications:** + High School Diploma (GED) required + A minimum of 2 years prior experience in a medical records department or like setting preferred + Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required + Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required. + Excellent organizational skills a must + Must be able to type 50 wpm + Must be able to use fax, copier, scanning machine + Must be willing to learn new equipment and processes quickly. + Must be self-motivated, a team player + Must have proven customer satisfaction skills + Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$30k-36k yearly est. 60d+ ago
Sr. ROI Medical Records Specialist - Remote (Evening Shift, Night Shift)
Sharecare 4.4
Helena, MT jobs
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** . **Shifts:** + **Evening Shift:** **Saturday-Wednesday 3p-11:30p EST** + **Night Shift 1:** **Monday-Friday 11p-7:30a EST** + **Night Shift 2:** **Friday-Tuesday 11p-7:30a EST** **Job Summary:** This position is responsible for processing all release of information (ROI) requests in a timely and efficient manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals have access to medical records and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. **E** **s** **sential Functions:** + Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards. + Validates requests and authorizations for medical record releases based on company policy and legal guidelines. + Performs quality checks on all work to assure accuracy, confidentiality, and correct billing of all released records. + Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and responsive to client needs proactively identifying and resolving concerns. + Maintains a clean, professional appearance and complies with dress code standards. + Maintains up-to-date knowledge of applicable state laws and fee structures. + Works within assigned scope and is flexible in accepting additional assignments or account coverage during backlogs. + Complies with client site policies and procedures, including HIPAA, state and federal regulations, and labor laws. + Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release. **Qualifications:** + High School Diploma or GED required + Minimum of 2 years' ROI fulfillment experience with Sharecare HDS or 3 years' of external ROI experience required + Advanced knowledge of multiple EMR platforms and ROI request types + Strong documentation, communication, and customer service skills + Proficiency in Microsoft Office applications + Strong organizational and multitasking skills essential + Willingness to learn programs and processes quickly + Self-motivated, dependable, and able to work independently or as part of a team + Proven ability to maintain productivity, utilization, and quality performance standards + Strong interpersonal and problem-solving skills **Physical Requirements:** + Ability to sit or stand for extended periods + Physical capacity to lift and carry up to 25 lbs. + Manual dexterity is sufficient for long periods of typing, writing, and handling documents + Visual acuity to read documents and use a computer monitor + Clear speaking and hearing ability for effective communication + Adequate hand-eye coordination and sensory abilities for job-related tasks **Information Governance Accountabilities:** + Understand the organization's information governance program and associated responsibilities + Participate in compliance education and role-specific training **HIPAA/ Compliance:** + Maintain the confidentiality of patient and client information + Comply with HIPAA standards and all relevant corporate integrity and security obligations + Report unethical, fraudulent, or unlawful behavior or activity + Maintain current HIPAA certification annually Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$30k-36k yearly est. 50d ago
ROI Medical Records Specialist - Remote
Sharecare 4.4
Helena, MT jobs
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** . **Job Summary:** This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Essential Functions:** + Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. + Date stamps all requests and highlights pertinent data to facilitate processing. + Validates requests and authorizations for release of medical information according to established procedures. + Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. + Maintain equipment in excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. + May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. + Maintains a neat, clean, and professional personal appearance and observes the dress code established. + Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. + Maintains working knowledge of the existing state laws and fee structure + Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs + Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. + Maintains confidentiality, security and standards of ethics with all information. + Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. **Qualifications:** + High School Diploma (GED) required + A minimum of 2 years prior experience in a medical records department or like setting preferred + Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required + Excellent organizational skills are a must + Must be able to type 50 wpm + Must be able to use fax, copier, scanning machine + Must be willing to learn new equipment and processes quickly. + Must be self-motivated, a team player + Must have proven customer satisfaction skills + Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$30k-36k yearly est. 8d ago
Clinical Health Unit Coordinator OB
St. Johns Health 3.5
Jackson, WY jobs
Under the direction of the primary RN and the supervision of the charge RN, along with collaboration from interdisciplinary team members, the Clinical HUC delivers individualized, patient-centered care. This care is provided according to the scope of service for the Obstetrics Unit and in alignment with the Wyoming State Certified Nursing Assistant (CNA) license, Wyoming EMS Provider License, or Paramedic License. The role also includes clerical, unit coordination, and communication duties to ensure smooth departmental operations. Essential Functions 1. Patient Care Activities • Assists in admitting patients by preparing rooms, initiating vital signs, recording height and weight, and updating whiteboards. • Provides AM and PM care, including hygiene, comfort measures, and other personal care needs throughout the shift. • Takes vital signs, records intake and output, and monitors patient condition as directed by the RN. • Assists with patient mobility, positioning, and transport using proper body mechanics and assistive equipment. • Assists patients with meals, orders room service, helps with feeding as needed, and removes food trays. • Conducts rounds to anticipate patient needs and responds promptly to call lights. • Collaborates with RNs in developing and following the plan of care. • Aids in the discharge process, including patient education and final care procedures. • Collects and transports specimens using two patient identifiers. • Reports any observed changes in patient condition or behavior to the RN or Charge RN. • Adheres to universal and isolation precautions as required. 2. Clerical and Secretarial Activities • Functions as a central communication resource at the nurses' station, professionally answering phones and call lights. • Maintains patient charts, processes admissions and discharges, and organizes patient records. • Enters physician orders, patient charges, and updates patient profiles in the EMR system. • Distributes mail, flowers, and other patient deliveries. • Schedules procedures and assists with coordination of care. • Maintains bulletin boards, inventory supplies, and ensures proper stocking levels. • Processes prenatal records from providers' offices. • Assists in obtaining completed birth certificate worksheets and paternity paperwork before discharge. 3. Newborn Care Responsibilities • Observes newborn characteristics, vital signs, voiding, stooling, skin condition, and feeding behaviors, reporting concerns to the RN. • Assists with newborn admissions, including vital signs, weight, measurements, and ID band placement. • Performs newborn care such as baths, daily weights, diaper changes, and hearing screens. • Provides bath demonstrations to parents and supports RN-led education. 3. Maternity Patient Care • Prepares patient rooms and hydrotherapy tubs for admission. • Assists laboring patients with mobility, hygiene, and pericare. • Supports breastfeeding as needed. • Distributes necessary postpartum supplies (pads, hygiene items, water, snacks). • Changes patient gowns, linens, and restocks bathrooms daily. 3. Environmental Responsibilities • Handles and tracks patient belongings from admission to discharge. • Reports malfunctioning equipment to management and ensures proper maintenance. • Cleans and organizes equipment, maintains clear hallways, and ensures room readiness. • Ensures all refrigerators, freezers, and warmers meet temperature requirements. Job Requirements Minimum Education Required: completion of CNA, Emergency Medicine Technician, or Paramedic course Preferred: NA Minimum Work Experience Required: Good communication, interpersonal and customer service skills. Must posses excellent phone etiquette and phone customer service skills. Ability to multi task. Basic Computer skills. Preferred: One year of acute care experience or equivalent Required Licenses & Certifications: Current WY CNA license, WY EMS provider license or WY Paramedic License required at time of hire, Current BLS required at time of hire. CPI Certification within 6 months of hire. Basic NRP course completion within 12 months of hire. ACLS preferred. Functional Demands Working Conditions: Hospital obstetrics unit. Frequent stressful situations and interruptions. Occasional work in other units is required. Must be on-site at the SJH campus or other facilities to fulfill the responsibilities of this role. Physical Requirements: standing and walking for 75% of the shift, frequent lifting and moving of patients and equipment (up to 50 lbs). Irregular meal breaks due to patient care demands, frequent bending, twisting, pushing and pulling, heavy phone and computer use. Direct Reports: None Reports to: Manager of Obstetrics Internal & External Contacts All hospital staff/personnel, physicians, patients, families, vendors and visitors. Leadership Capabilities Approachability • Is accessible and fosters a welcoming environment for patients and colleagues • establishes positive working relationships with all hospital staff Attention to Detail • Completes tasks in a way that ensures there are no errors • Methodically and patiently reviews work to identify any mistakes or discrepancies • Creates and stores documentation in a way that is thorough and easy to access Composure • Maintains professionalism and balance under pressure • Effectively manages unexpected challenges Interpersonal Skills • communicates effectively with patients, families and healthcare professionals • Uses diplomacy and tact Time Management • Prioritizes tasks efficiently to maximize productivity • Completes assignments in a timely and organized manner
$32k-40k yearly est. 11d ago
NICU - Health Unit Coordinator/Tele Tech
Community Medical Ctr 4.5
Missoula, MT jobs
$5,000 Sign-on Bonus with one (1) year commitment to that role. Open to external applicates who have not been previously employed by CMC in the last rolling 9 months. Status/FTE: FT / 0.6-0.8 FTE Unit: NICU Schedule Requirements (including weekends, holidays): Every third weekend This position is a full time (0.6 - 0.8 status), day shift Health Unit Coordinator/Tele Tech position in the NICU Department. The Health Unit Coordinator (HUC) performs routine administrative and clerical duties at and around the nursing station, providing prompt and courteous service to patients, families, physicians, staff and public alike. Helps monitor and facilitate activities at nursing station and performs tasks necessary to maintain proper flow of patient care and related documentation. Acts as receptionist and must be able to remain professional with a positive attitude under stressful conditions with multiple demands. The HUC performs tele-monitoring including monitoring continuous vital signs of neonatal patients located in the NICU and communicates changes promptly and accurately to nursing staff to ensure patient safety. Minimum Required: * Must have experience in administrative support and or receptionist duties. * Demonstrated ability to multitask in a stressful environment. * High school graduate or equivalent required. * Must have basic computer proficiency and ability to use multi-line phone system. * Must be proficient in English, verbal and written communication skills. Preferred/Desired: * Preferred medical clerical experience and medical terminology. * Proficiency in Microsoft Office applications, health care patient records/scheduling/billing/order systems, and/or an electronic health record system preferred. * Must be proficient in English, verbal and written communication skills. Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the responsibilities, assigned with or without notice. Your experience matters At Community Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a HUC/Tele Tech joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute You'll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. You will shape exceptional patient journeys every day and leverage your skills and our cutting-edge technology to directly impact patient wellbeing. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: * Sign-on bonus * Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts * Competitive paid time off and extended illness bank package for full-time employees * Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage * Tuition reimbursement, loan assistance, and 401(k) matching * Employee assistance program including mental, physical, and financial wellness * Professional development and growth opportunities About our Health System Community Medical Center is a 151-bed hospital located in Missoula, MT, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement "Community Medical Center is an Equal Opportunity Employer. Community Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." COVID-19 Update: Community Medical Center is hiring top talent, but we also have a mission of Making Communities Healthier, which means keeping our community safe and to reduce the risk of exposure. We have modified our conditions of employment to include COVID-19 vaccination unless a documented medical or religious exemption is approved. This position is subject to Drug and Alcohol Testing according to MT Law 39-2-205-39-2-211.
$23k-27k yearly est. 60d+ ago
Surgery - Scheduling Specialist II
Community Medical Ctr 4.5
Missoula, MT jobs
This is a full time (0.8-1.0) day shift Scheduling Specialist II position in the Surgery department. The Scheduling Specialist is responsible for data entry related to charging, logging and quantifying Surgical Services activities. This position is also responsible for enhancing the communication between Surgical Services, hospital departments, and physician office staff. They also function as a receptionist and must remain professional and positive when dealing with stressful situations and multiple demands related to the operation of the Surgical Services department. Minimum Requirements: * Experience as an OR Technician or other medical technician with extensive knowledge of surgical procedures, medical supplies, and terminology. * Knowledge of surgical services flow and environment, clinical knowledge of surgical procedures in all specialties. * Knowledge of current computer applications, fax, copiers, and multi-line phones. * Ability to multi-task in a busy environment. Preferred/Desired: * Prefer at least 5 (five) years of operating room experience that includes working with preference cards, standard supplies, and recognizing high cost supplies. Weekend Requirements: No Every effort has been made to make this as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the responsibilities, assigned with or without notice. Work - Life Balance Benefits Summary: * Generous Paid Time Off Benefits * 401K w/ Match * Health Insurance * Life Insurance * Dental Insurance * Vision Insurance * Disability Insurance * Employee Wellness Programs * Employee Discounts * Health Savings Account w/ Match * Flexible Spending Account * Identity Protection Generous Education Benefits that include: * Tuition Reimbursement so you can continue to pursue your education goals. * Student Loan Repayment for your prior education expenses. * Continuing Education benefits that cover qualifying education programs. Culture & Perks Community Medical Center is a licensed 150 bed hospital comprising adult and pediatric health care delivery systems and is part of Lifepoint Health and Billings Clinic. Our Guiding Principles and Core Values are: Employees at Community Medical Center embrace our vision to create places where people choose to come for healthcare, physicians and providers want to practice, and employees want to work. We do this through living our core values and using them as a foundation for our behaviors, decisions, and guiding us into the future. * Champion Patient Care - Demonstrate unwavering passion for delivering high-quality patient care by supporting and adhering to all policy, compliance, and regulatory requirements and understanding how your role directly supports and impacts patient care, resulting in the best outcomes. * Do the Right Thing - Act with integrity and honesty in every decision, taking accountability for your role and actions. * Embrace Individuality - Appreciate and draw upon the diverse skills and perspectives of all people, actively listening to understand and seeking common ground with peers, patients, and families. * Act With Kindness - Act with humility, compassion, and empathy, lifting others by making every moment matter through meaningful recognition and feedback. * Make a Difference Together - Celebrate the success of building strong relationships and fostering trust through collaborative teamwork that produces innovative solutions. Community Medical Center - Leading the Way in Patient Care * We are proud to be the only hospital in Montana to earn The Joint Commission's Gold Seal of Approval for Advanced Certification in Perinatal Care; to have Western Montana's only Chest Pain Accreditation, and our Cancer Center is accredited by the Commission on Cancer in advanced clinical care, scientific research, and technological inventions. We have also been named the #1 Rehab Hospital in Montana by U.S. News & World Report, ranking care of patients recovering from events such as stroke, traumatic brain injury, and severe burns. * Lifepoint Health is among "America's Greatest Workplaces for Diversity" for 2024. Lifepoint earned a full five-star rating by Newsweek on the list of large companies "recognized by their employees for genuinely respecting and valuing individuals from different walks of life." This is an incredibly meaningful recognition for our organization that shines a light on all of our core values - especially Embrace Individuality. For more information about Community Medical Center, please call ************** or visit: communitymed.org For more information about Lifepoint Health, visit: lifepointhealth.net Missoula Welcomes You Home * CMC is located on a 45-acre campus in Missoula, Montana. Nestled in the Rocky Mountains of western Montana, between Glacier and Yellowstone national parks. Our diverse community serves as western Montana's hub for education and healthcare and offers the perfect blend of four-season outdoor recreation, small town charm and big city amenities. * Missoula has been named #1 for "fun" for young adults by Smart Asset, the personal finance website, that compiles U.S. Census data and Missoula ranks second in the country for the number of entertainment venues per capita and is close behind when it comes to restaurants and bars. On any given day you can enjoy one of Missoula's concert venues, restaurants, breweries, hiking trails, ski resorts, and more! For more information about living in the great community that makes us Missoula, please visit: destinationmissoula.org Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the responsibilities, assigned with or without notice. COVID-19 Update: Community Medical Center is hiring top talent, but we also have a mission of Making Communities Healthier, which means keeping our community safe and to reduce the risk of exposure. We have modified our conditions of employment to include COVID-19 vaccination unless a documented medical or religious exemption is approved. This position is subject to Drug and Alcohol Testing according to MT Law 39-2-205-39-2-211.
$29k-33k yearly est. 60d+ ago
Outpatient Radiology Secretary, Helena Imaging (Full Time)
Benefis Health System 4.5
Helena, MT jobs
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Provides support as well as direct and indirect care to patients utilizing the Radiology Information System (RIS) and the Picture Archive Communications System (PACS). They are responsible for providing administrative support to departments through preparing a variety of correspondence, managing incoming and outgoing mail, maintaining files, Images and processes requisitions. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures. Education/License/Experience Requirements: High school diploma or equivalent required
$31k-36k yearly est. Auto-Apply 2d ago
Patient Registration Coordinator
Peterson Medical Clinics 4.6
Great Falls, MT jobs
Patient Registration Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Registration Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. As a Patient Registration Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Great Falls, MT office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!
$27k-31k yearly est. 20d ago
Front Office Receptionist
Community Health Center of Central Wyoming 4.1
Riverton, WY jobs
Front Office ReceptionistJob Description: hours are Monday - Friday 8:00am - 5:00pm, 40 hours per week. Community Health Center of Central Wyoming (CHCCW) is currently hiring for a Front Office Receptionist at the Riverton location, whose primary duty is to act as a liaison between the provider and their patients. In this capacity, the Front Office Receptionist greets patients, updates appropriate information in the Electronic Health Record (EHR), schedules follow-up appointments, collects appropriate co-pays, and educates patients about CHCCW available programs (i.e., Lab, Case Management, Behavioral Health, Family Medicine, and Pediatrics). Front Office Receptionist personnel learn to verify insurance, constantly review the content of patient documents, update registrations, use a multi-line phone system, and are in a unique position to ensure that a patient's experience meets their expectation. Special demands are often placed on the Patient Support Team. Courtesy, cooperation, and the ability to accomplish many detailed tasks despite multiple interruptions are just a few of the special demands. Attention to numerous details, initiative, and good interpersonal skills are also necessary to perform the duties of this position. Being proficient in both English and Spanish is an advantage! The Patient Support Specialist must be able to deal with sometimes difficult patients and relatives and must show tolerance and compassion to patients with special healthcare needs. All information must be treated as highly confidential. Additionally, the Front Office Receptionist must be able to recognize medical emergencies, alert appropriate medical personnel, and occasionally assist other healthcare providers with patients. In summary, the Front Office Receptionist must be diplomatic yet businesslike when confronted with difficult situations, treating patients, providers, and fellow staff members with dignity and respect. This position requires successful completion of substance abuse testing as a condition of employment. We are an Equal Opportunity Employer and provider of services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Community Health Center of Central Wyoming (CHCCW) is committed to creating an inclusive environment for all employees and patients and complies with applicable provisions of Section 1557 of the Affordable Care Act, Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act. Position is Full-Time Monday -Friday 8:00am - 5:00pm, 40 hours per week. 40 hours per week, Fully benefitted position
$30k-35k yearly est. 2d ago
Front Office Receptionist
Community Health Center of Central Wyoming 4.1
Casper, WY jobs
*This position is full time, and fully benefited, but for 30 hours per week.* Community Health Center of Central Wyoming (CHCCW) is currently hiring for a Front Office Receptionist , whose primary duty is to act as a liaison between the provider and their patients. In this capacity, the Front Office Receptionist greets patients, updates appropriate information in the Electronic Health Record (EHR), schedules follow-up appointments, collects appropriate co-pays, and educates patients about CHCCW available programs (i.e., Lab, Radiology, Pharmacy, Case Management, Behavioral Health, Family Medicine, Pediatrics and Quick Care). Front Office Receptionist personnel learn to verify insurance, constantly review the content of patient documents, update registrations, use a multi-line phone system, and are in a unique position to ensure that a patient's experience meets their expectation. Special demands are often placed on the Patient Support Team. Courtesy, cooperation, and the ability to accomplish many detailed tasks despite multiple interruptions are just a few of the special demands. Attention to numerous details, initiative, and good interpersonal skills are also necessary to perform the duties of this position. Being proficient in both English and Spanish is an advantage! The Patient Support Specialist must be able to deal with sometimes difficult patients and relatives and must show tolerance and compassion to patients with special healthcare needs. All information must be treated as highly confidential. Additionally, the Front Office Receptionist must be able to recognize medical emergencies, alert appropriate medical personnel, and occasionally assist other healthcare providers with patients. In summary, the Front Office Receptionist must be diplomatic yet businesslike when confronted with difficult situations, treating patients, providers, and fellow staff members with dignity and respect. Position hours are between Monday - Friday 8:00am - 5:00pm, 30 hours per week. Position may occasionally be required to work Saturdays and until 8pm. This position requires successful completion of substance abuse testing as a condition of employment. We are an Equal Opportunity Employer and provider of services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Community Health Center of Central Wyoming (CHCCW) is committed to creating an inclusive environment for all employees and patients and complies with applicable provisions of Section 1557 of the Affordable Care Act, Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act.
$29k-35k yearly est. Auto-Apply 50d ago
Front Office Receptionist
Community Health Center of Central Wyoming 4.1
Casper, WY jobs
Job Description *This position is full time, and fully benefited, but for 30 hours per week.* Community Health Center of Central Wyoming (CHCCW) is currently hiring for a Front Office Receptionist, whose primary duty is to act as a liaison between the provider and their patients. In this capacity, the Front Office Receptionist greets patients, updates appropriate information in the Electronic Health Record (EHR), schedules follow-up appointments, collects appropriate co-pays, and educates patients about CHCCW available programs (i.e., Lab, Radiology, Pharmacy, Case Management, Behavioral Health, Family Medicine, Pediatrics and Quick Care). Front Office Receptionist personnel learn to verify insurance, constantly review the content of patient documents, update registrations, use a multi-line phone system, and are in a unique position to ensure that a patient's experience meets their expectation. Special demands are often placed on the Patient Support Team. Courtesy, cooperation, and the ability to accomplish many detailed tasks despite multiple interruptions are just a few of the special demands. Attention to numerous details, initiative, and good interpersonal skills are also necessary to perform the duties of this position. Being proficient in both English and Spanish is an advantage! The Patient Support Specialist must be able to deal with sometimes difficult patients and relatives and must show tolerance and compassion to patients with special healthcare needs. All information must be treated as highly confidential. Additionally, the Front Office Receptionist must be able to recognize medical emergencies, alert appropriate medical personnel, and occasionally assist other healthcare providers with patients. In summary, the Front Office Receptionist must be diplomatic yet businesslike when confronted with difficult situations, treating patients, providers, and fellow staff members with dignity and respect. Position hours are between Monday - Friday 8:00am - 5:00pm, 30 hours per week. Position may occasionally be required to work Saturdays and until 8pm. This position requires successful completion of substance abuse testing as a condition of employment. We are an Equal Opportunity Employer and provider of services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Community Health Center of Central Wyoming (CHCCW) is committed to creating an inclusive environment for all employees and patients and complies with applicable provisions of Section 1557 of the Affordable Care Act, Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act. Position hours are between Monday - Friday 8:00am - 5:00pm, 30 hours per week. Position may occasionally be required to work Saturdays and until 8pm. 30 hours per week, Fully benefitted position
$29k-35k yearly est. 19d ago
Office Specialist - Ivinson Medical Group
Ivinson Memorial Hospital 2.9
Laramie, WY jobs
At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust. Base salary starting at $17.30/hr. E S S E N T I A L F U N C T I O N S Receives referrals and completes all admitting/billing procedures, scheduling of patients, and insurance authorization. Performs basic and advanced clerical duties for IMG as needed. Maintains the overall organization and work flow of the front office of IMG. Demonstrates the ability to accurately set up appointments, meetings, conferences, etc. Accurately completes the admission process for patients utilizing the computerized documentation system. Other duties as assigned. E D U C A T I O N High school diploma or equivalent preferred. E X P E R I E N C E Previous experience as an office specialist in a clinic is preferred. Previous health care experience is preferred. C R E D E N T I A L S N/A K N O W L E D G E , S K I L L S A N D A B I L I T I E S Working knowledge of medical terms and terminology is preferred. Strong working knowledge of Microsoft Office applications. Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone. Ability to effectively communicate with staff, managers and the general public verbally and in writing. Demonstrate effective listening skills. Excellent organization and time management skills and ability to establish priorities effectively. Possess exceptional problem solving skills. Ability to work effectively without immediate supervision. Ability to learn new computer software programs. Ability to recognize and protect confidential information. Demonstrate ethical and legal accountability for the position. At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That's why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care. Our competitive and comprehensive total rewards package includes: For benefits eligible employees: Medical, dental, and vision insurance Paid time off: take the time you need to recharge Retirement plans, including 403(b) matching Employer-paid life and long-term disability insurance: Peace of mind for you and your family For all employees: Yearly work anniversary pay increases Education Reimbursement; up to $2,500 annually Retirement plan participation Free certification classes: enhance your skills at no cost to you Health and Wellness discounts at local gyms Discounts at select mobile networks, local vendors, and Elitch Gardens Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually Financial Counseling: free services through WellCents to help you take control of your financial journey Legal assistance and will preparation services Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program Please use this link for more information regarding our rewards package and benefits: Benefits Guide. At Ivinson Memorial Hospital, we are more than just a workplace - we are a community where your growth and well-being matter. Join us in making a difference in the lives of the Laramie community and help us provide world-class care.
$17.3 hourly 34d ago
Medical Secretary
Dermatology Associates 4.6
Kalispell, MT jobs
Job DescriptionBenefits: 401(k) Employee discounts Health insurance Paid time off Benefits/Perks Competitive Compensation Great Work Environment We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence documentation in patient chart, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Ensure patient history is gathered Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs Previous office experience desired
$27k-31k yearly est. 11d ago