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Field Service Technician Jobs At Bio-Rad Laboratories

- 23 Jobs
  • Title: Field Service Engineer II

    Bio-Rad Laboratories 4.7company rating

    Field Service Technician Job At Bio-Rad Laboratories

    Bio-Rad is seeking a Field Service Engineer who will perform repairs, upgrades, and preventive maintenance on our Life Science instruments for customers within hospitals and laboratories based out of the Greater San Francisco Bay Area. As a Field Service Engineer, you may be asked to travel on short notice to help other team members within the Northwest region. Whether a routine maintenance call or troubleshooting a problem and finding solutions, as our Field Service Engineer, you will play a leading role in supporting the onsite technical needs of Bio-Rad customers. In this highly autonomous role, you will spend the majority of your time at customer sites, with travel up to 5 days a week in your assigned territory as part of a national service team. No day or week will look the same, and your work will have a direct impact on Bio-Rad's success! The person taking the Field Service Engineer role will spend the majority of their time in four key areas: Traveling between hospitals/labs based on assignment of service requests. Troubleshooting and resolving customer and product issues. Building positive relationships with Bio-Rad customers. Documenting service results in order to maintain accurate quality records. The environment and culture for this role is fast-paced and you'll be constantly "on the go". It requires the ability to solve complex problems while maintaining strong relationships with our customers. How You Will Make an Impact: * Perform repairs, upgrades, and preventative maintenance on Bio-Rad's instruments, ensuring the quality performance of our instruments for customers who are working to advance the future of healthcare. * Support and maintain the Bio-Rad instruments on which our customers rely on to make scientific breakthroughs helping to advance healthcare research and treatments. * Build and sustain strong relationships allows you to anticipate and advocate for our customers needs. * Adhere to FDA and GMP regulations and requirements with detailed record keeping and service documentation which helps protect Bio-Rad's integrity and reputation in the industry. What You Bring: * While the list of qualifications may help an employee to succeed in this position, capable candidates may have a wide range of backgrounds and skills. If you have experience that aligns with the responsibilities of this role, we encourage you to apply! * You will bring at least 3 years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment and an A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering (or a related field or military equivalent experience). * Ability to read, understand and successfully follow medium to highly complex work instructions. * Strong electro-mechanical troubleshooting skills. * Strong computer skills and fundamental knowledge of computer networking. * Strong customer relation and communication skills, both written and oral. * Flexibility and enthusiasm for daily travel. * Preferred skills to support your success: Hands on experience with Diagnostic or Life Science instruments. Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. Benefits: We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more! Compensation: The estimated base salary range for this position is $76,200 to $104,90 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Fraud Alert: Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams. Click here for more information on this scam and how to avoid it. #LI-JS1 Legal Entity: (USA_1000) Bio-Rad Laboratories, Inc.
    $76.2k-104k yearly 25d ago
  • Field Service Engineer - Territory New York City to Westchester County

    Beckman Coulter Diagnostics 4.8company rating

    New York, NY Jobs

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in New York City, will be fully remote covering a service territory around the Bronx, Mount Vernon. Yonkers, White Plains and surrounding areas. At Beckman Coulter, our vision is to relentlessly re-imagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team reporting to the Field Service Supervisor and responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. This position services the Chemistry, Immunoassay and Laboratory Automation product lines. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on. In this role, you will have the opportunity to: To complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers along with technical training on products. Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, SalesForce, and SharePoint for Service Call Planning and advancing team goals. Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers. The essential requirements of the job include: Associate degree preferred preferably in technical, biomedical engineering, instrumentation, electrical engineering or related field-OR- equivalent military experience. 1+ year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation (senior engineers encouraged to apply to be considered at a higher level) . Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel Monday-Friday 80% within assigned territory with periodic travel to other areas/overnight. Must have a valid driver's license with an acceptable driving record. Ability to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity. It would be a plus if you also possess previous experience in: A technical college major such as biomed, engineering, or related 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair. Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The hourly range for this role is $36.06 - $43.27 . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for a bonus. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. ***Must reside within territory, or willingness to relocate.*** #LI-Remote Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $36.1-43.3 hourly 4d ago
  • Field Service Engineer- LC/LCMS

    Agilent Technologies 4.8company rating

    Remote

    Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work. As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your interpersonal skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highest-levels of customer service is how you will build customer success. Your Role: You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repairs. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Train other field engineers and customers in the solutions. Location: The ideal candidate will reside within 60 miles of the Boston City Limits. Job Requirement: Meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. These requirements vary by customer/vendor and may include, but are not limited to: post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Your consent to participate in customer requested screening is a requirement of this position. Qualifications A Bachelor or master-s degree within the science field - e.g. chemistry, analytical chemistry biochemistry, biotechnology or similar 8+ years of experience in a similar position or experience as an end-user Experience with LC/LCMS is highly preferred. Experience with troubleshooting and problem-solving Experience with the Agilent solutions is desired but not essential Verbal and written communication is clear, respectful and timely You enjoy travelling and visiting customers You have a valid driver's license #LI-SM1 Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 16, 2025 or until the job is no longer posted. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $51.81 - $80.96/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Services & Support
    $51.8-81 hourly 1h ago
  • Field Service Engineer

    Illumina 4.8company rating

    Remote

    What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. This position is based in Lewisville, TX. Field Service Engineer 2 - US1 Position Summary: The Field Service Engineer 2 position is responsible for customer success. The successful applicant will be part of an award-winning customer support team that leads the industry in customer satisfaction. The Field Service Engineer 2 partners with customers to install and maintain all hardware including customer troubleshooting, and complaint resolution. This position serves as an engineering consultant during pre- and post-sales activities and will collaborate with broader commercial team to maximize sales growth, support instrument uptime and customer satisfaction. This position will provide daily on-site support performing installation, upgrade, diagnoses, troubleshooting, and repair of complex equipment and systems. This role requires proficient troubleshooting, communication, time management, situational awareness, poise under pressure, and collaboration. You will be expected to build and maintain strong relationships across district Service and Support teams, Regional Product Support, Marketing, Sales, Customer Service, and Quality organizations. Responsibilities: Interface between the field organization and internal support structure by providing timely onsite technical assistance to Customers, Field Applications Scientist/Specialists, and Territory Account Managers Demonstrates technical competence while installing, upgrading repairing, and maintaining instrument systems in defined territory Utilize and maintain up to date Service and training manuals, Field Service Bulletin, SOPs and facilitate remote connectivity to customer instrumentation Provide technical support to customers, Junior engineers, colleagues and contractors. Coordinate and prioritize service requests to establish best intervention method and ensure customer satisfaction. Ensure proper inventory levels and control accuracy of service parts to promote first time fix Work in conjunction with sales and marketing staff to coordinate new system placements, discover leads, promote upgrades and timely contract renewals etc. Establish and maintain relationships with key customers and the existing customer base to ensure their success utilizing our products and services Provide effective problem resolution assistance to subsidiary or distributor support Represent the company professionally, ethically, and morally at all times. Remain compliant with administrative responsibilities and business rules. Executes Qualification and Validation Products at customer sites Demonstrates knowledge when working in regulated environments Coordinate new installations and participate in large-scale installations, that require facility inspections and instrument validation. Assist in departmental project teams; work collaboratively to advance project plans Requirements: Minimum two years relevant Field Service experience Ability to operate as an independent contributor and as a cooperative member of a team Proven problem solving ability Strong verbal and written communications skills Competent technical writing abilities Computer experience and competency is a must Experience with optical alignments, robotics, electrical/electronics, and mechanical systems Knowledge and skills typically acquired through previous positions in fast-paced corporate environments which involved responsibility for similar work Familiarity of genomics, sequencing applications, and bioinformatics Basic knowledge of general lab best practices and lab safety Demonstrated ability to resolve customer issues while maintaining positive customer relations. Commitment to providing outstanding customer service. Ability to successfully operate in a fast paced, rapidly changing environment and maintain composure in stressful situations All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities. The estimated base salary range for the Field Service Engineer role based in the United States of America is: $73,400 - $110,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: ****************************************************************** The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
    $73.4k-110.2k yearly 9d ago
  • Field Service Engineer

    Agilent Technologies 4.8company rating

    Remote

    Every day, Agilent Regional Field Service Engineer help our customers to tackle issues that enable scientists to make discoveries that improve the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our multifaceted organization to be a part of this exciting work. As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your interpersonal skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a dedication to deliver the highest levels of customer service is how you will build customer success. The ideal candidate will be based in the Denver or Boulder, CO area. You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our multifaceted product lines include hardware, software, and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Respond to internal and external customer needs by providing repair, installation, upgrade, and preventive maintenance activity on service experience with GC, GC-MS (Gas Chromatography (GC) instruments. These devices contain a large amount of electro-mechanical, pneumatic, systems as well as computer hardware and software. Diagnoses and resolves product performance problems. Contact customers in a timely manner and schedules service efficiently Performs maintenance and repairs. Ensures customer happiness by advising customers on preventive maintenance and configurations, which may impact product performance. Connect with manager and sales team to ensure customer needs and expectations are clearly understood and met. Maintain Agilent's customer service reputation by following all corporate policies and procedures. Provide feedback to the Product Specialists, manufacturing or OEM vendors concerning performance anomalies encountered. Uses the complaint handling system as required. Document time and expenses in a timely manner as required in SAP and other means as requested by manager. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Complete administrative paperwork and computer reports promptly and accurately. Deliver fully integrated solutions, which may include peripherals, communications, operating systems, and applications software. Responsive to customer requests for service and communicate proactively before, during and after service. Train other field Representatives and customers in the solutions. Serves as an internal resource on technical issues and manages product customer concerns Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers. May deliver internal technical training and maintenance seminars and workshops for field Representatives or customers. May calibrate equipment on-site for large volume customers. May qualify leads. Qualifications Job Posting Qualifications Bachelor's or master's degree within the science field - e.g., chemistry, analytical chemistry biochemistry, biotechnology is a plus. 4+ years of experience in a similar position or experience as an end-user. Service experience with GC, GC-MS (Gas Chromatography) experience a plus. Previous instrumentation maintenance, wire diagram, electromechanical, preventative maintenance, pathology equipment or laboratory instrument repair experience is a plus. Experience with the Agilent solutions is desired but not crucial. Verbal and written communication is clear, respectful, and timely. Travel: 50% 4-5 days per week in the field visiting customers. There will be an average of 2-3 overnights per week. #LI-PK1 Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least November 25, 2024 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $41.27 - $64.48/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 50% of the TimeShift: DayDuration: No End DateJob Function: Services & Support
    $41.3-64.5 hourly 8d ago
  • Field Service Engineer - Imaging (Travel: New Brunswick, NJ)

    Philips Healthcare 4.7company rating

    Remote

    Job TitleField Service Engineer - Imaging (Travel: New Brunswick, NJ) Job Description Field Service Engineer - Imaging (Travel: New Brunswick, NJ) Allow your passion for improving lives to shine in this role by supporting the technical needs of Philips customers, in the MR and CT modalities, providing maintenance and installation to Philips products & services, maximizing customer satisfaction by seeking opportunities to support our customers further and deliver value. Your role: Provide exceptional customer service within the Philips IGT and DXR modalities, by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue and meet field service metric goals. Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). Travel across the specified geography is required. The average driving time is 1-4 hours daily and may exceed 50% at times with occasional overnight stays and travel by air and/or train may be required. You're the right fit if: You've acquired 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years' in electromechanical industries. Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. You have a bachelor's degree in electronics or related field, or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to: Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our commitment to diversity and inclusion. Philips Transparency Details The hourly pay range for this position in NJ is $34.30 to $58.80, plus overtime eligible. This role also includes field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. #LI-FIELD This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
    $34.3-58.8 hourly 1h ago
  • Field Service Engineer-Biological Sciences Instruments

    Agilent Technologies 4.8company rating

    Remote

    As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your interpersonal skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highest-levels of customer service is how you will build customer success. An Agilent Field Service Engineer supporting Biomolecular, Genomics, and Cellular Analysis instruments will travel to customer's laboratories to install, maintain, and repair the Agilent instruments. These instruments are critical tools in the research, development, and manufacturing for several key areas including Cell and Gene Therapy, Infectious Disease, Virology and Vaccine Research, Immunology, Immuno-oncology, and Immunotherapy, as well as Next Generation Sequencing, and Pre-Natal Disease Detection. The Biomolecular Service Organization is an evolving and fast-growing part of Agilent's Customer Service Organization supporting these growing and exciting markets. Job Requirement: Must consent to participate and meet Agilent-approved customer/vendor credentialing requirements necessary to gain access to customer sites. Requirements may include but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc Responsibilities You will be responsible for the on-site installation, maintenance, and repair of one or more products related to Cellular Analysis, Microarray Solutions, Automated Electrophoresis, Research Flow Cytometry, PCR/Real-Time PCR, Microplate Instrumentation, and Automated Liquid Handling. This position will cover New England, centered in the greater Boston area and the ideal candidate will live within 60 miles or minutes from city center. Qualifications Bachelor's degree within the science or engineering field - e.g. chemistry, analytical, biomedical 1-2+ years of experience in a similar position or experience as an end-user Experience with troubleshooting and problem-solving Experience with Agilent solutions is desired but not essential Verbal and written communication is clear, respectful, and timely Live in or proximity to the greater Boston area You have a valid driver's license You have a valid passport You enjoy visiting customers, and that my have occasional overnight, if needed. #LI-SM1 Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least November 20, 2024 or until the job is no longer posted. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $35.56 - $55.56/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Services & Support
    $35.6-55.6 hourly 8d ago
  • Field Service Engineer - Imaging (Remote/Travel: Shreveport, Louisiana)

    Philips Healthcare 4.7company rating

    Remote

    Job TitleField Service Engineer - Imaging (Remote/Travel: Shreveport, Louisiana) Job Description Field Service Engineer - Imaging (Remote/Travel: Shreveport, Louisiana) Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Your role: Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue. Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). Travel across the specified geography is required. The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: You've acquired 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years' in electromechanical industries. Preferred experience in modality. Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. You have an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to: Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a Field Role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our commitment to diversity and inclusion. Philips Transparency Details The hourly pay range for this position in Louisiana is $29.09 to $49.88, plus overtime eligible. This role also includes, field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Shreveport, Louisiana. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
    $29.1-49.9 hourly 1h ago
  • Field Service Engineer

    Agilent Technologies 4.8company rating

    Remote

    Every day, Agilent Field Service Engineers help our customers solve issues enabling scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keeps labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work. As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software, and consumables is key. Applying your interpersonal skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highest levels of customer service is how you will build customer success. The ideal candidate will be based in Kentucky and support, IN and KY accounts within the territory. Installs and optimizes hardware/software/network products and configurations at customer sites. Respond to internal and external customer needs by providing repair, installation, upgrade, and preventive maintenance activity on Atomic Spectroscopy systems. Diagnoses and resolves product performance problems. Contact customers on time and schedule service efficiently Performs maintenance and repairs. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Communicate with manager and sales team to ensure customer needs and expectations are clearly understood and met. Maintain Agilent-s customer service reputation by complying with all corporate policies and procedures. Provide feedback to the Product Specialists, manufacturing or OEM vendors concerning performance anomalies encountered. Utilizes the complaint handling system as required. Document time and expenses in a timely manner as required in SAP and other means as requested by manager. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Complete administrative paperwork and computer reports promptly and accurately. Deliver fully integrated solutions, which may include peripherals, communications, operating systems, and applications software. Responsive to customer requests for service and communicate proactively before, during and after service. Train other field engineers and customers in the solutions. Job Requirement: Meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. These requirements vary by customer/vendor and may include but are not limited to post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Your consent to participate in customer requested screening is a requirement of this position. Qualifications A bachelor's or master's degree in a science field (e.g., chemistry, analytical chemistry, biochemistry, biotechnology, or similar). 2+ years of experience in a similar position or experience as an end user. Knowledge Atomic Spectroscopy instrumentation, application, installation, calibration, and validation experience is a plus! Experience with Instrument Software such as OpenLab, ChemStation, Mass Hunter, or similar a plus! Experience with troubleshooting and problem-solving. Experience with the Agilent solutions is desired but not essential. Verbal and written communication is clear, respectful, and timely. You enjoy traveling and visiting customers. You have a valid driver's license. Travel: 50% - 2-3 days per week in the field visiting customers. There will be an average of 2 to 3 days per week overnight. 15F 15B 15D 25Q 25S 25U 1U0x1 2A3xx 2T270 ET FT 1733 1734 1736 1737 Agilent is a veteran-friendly company. #LI-SM1 Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 12, 2024 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $33.23 - $51.92/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 50% of the TimeShift: DayDuration: No End DateJob Function: Services & Support
    $33.2-51.9 hourly 8d ago
  • Senior Field Service Engineer (REMOTE IN, IL or MI)

    Perkinelmer 4.8company rating

    South Bend, IN Jobs

    Responsibilities Location South Bend, IndianaUS Job ID REQ-054240 The Senior Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote field work out of IN, IL and MI (must be located in these areas) Job Responsibilities: Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols. Communicate service offerings including training, support, software, laboratory services products and field upgrades Partner with our customers to understand their analytical workflow and applications Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards Contribute to account profitability through efficient execution and service delivery Perform timely uploads and downloads of required service data to ensure the integrity of service system(s) Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc. Proactively develop technical and soft skills to maintain and enhance PerkinElmer's value proposition to the customer Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process Seek higher level certification through participation in company sponsored training & development offerings Complete all administrative tasks to include but not limited to time reporting, assigned training, etc. Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time Critical Skills: Outstanding interpersonal, written, and verbal communication skills Technical problem-solving skills and attention to detail Outstanding customer service skills complemented by an ability to listen to and interpret client requests. Aptitude for technical and practical matters. MS Office Skills: Outlook, PowerPoint, Word. Excellent interpersonal skills; excellent team player with customer satisfaction focus Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions Basic Qualification: Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR High School Diploma plus 10+ years direct experience with repair of laboratory equipment Preferred Qualifications: Experience using Microsoft 365 Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base. Must have a valid driver's license. While performing the duties of this position you must always maintain safe motor vehicle operation Vendor issued certification on relevant laboratory equipment Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code Working Environment: Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e. g. , lab coat, safety glasses, etc. ) in laboratory. Job pace may be fast and job completion demands may be high. Must be able to remain in a stationary position more than 25% of the time The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annualcompensation range for this full-time position is $70,200. 00 to $105,560. 00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PDN-9dc04404-ff8c-474b-938d-76fe9e99226e
    $70.2k-105.6k yearly 16h ago
  • Field Service Engineer - Boston, MA.

    Beckman Coulter 4.8company rating

    Boston, MA Jobs

    Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions. With a legacy spanning 80+years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you'll help drive our vision of accelerating answers-and our commitment to excellence. Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Do you want to work in a Life Sciences Service Organization? Do you enjoy delivering outstanding customer service, continuous improvement and be part of a team to accelerate the growth of Life Science products and services ? Then read on! We are currently seeking a Field Service Engineer who will be responsible for customer satisfaction in all aspects of the job. Increased throughput, decreased downtime, regular Preventive Maintenance, regular upgrades as deemed by Beckman Coulter technical staff. A clear advocate for the customer (internal and external) and a steward for the company. In this role, you will be responsible for: A FSE (Field Service Engineer) must have ability to manage a customer account in its entirety, and when accessing an account, determine on where we can add more value by offering other services (i.e. reagents, consumables, additional or new equipment leads, service on non‐agreement instruments, etc.). Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a “first time fix”. Ability to cultivate customer relationships measured by the attainment of revenue goal by individual and their District. This includes annual growth of Field Service Maintenance Agreements monthly base billing and the support of sales initiatives through lead generation. Achieve annual revenue target with expected year‐over‐year growth of 8‐10% The required qualifications for the job include: Associates degree in mechanical, electrical, biological science or military equivalent. 1 year of computer literate (Microsoft Office Suite, PowerBI, Sales Force, ServiceMax) as well as Good Documentation Practices (GDP). 1 year of troubleshooting skills and ability to use documentation for the purposes of troubleshooting. It would be a plus if you also possess the following previous experience: • 2 + years of prior field service experience in related field is preferred or military equivalent. • Bachelor's degree in a science discipline, Flow Cytometry, and/or Automation. • Inventory Management, including but not limited to cycle counts updating car stock and returning aging inventory. Travel, Motor Vehicle Record & Physical/Environment Requirements: Local travel is required for this role daily. Ability to travel overnight 40‐50% of the time. Territory includes all New England, upstate New York as well as Quebec, a portion of Ontario, and Maritimes. A valid passport or equivalent for travel into Canada Ability to lift 50 pounds At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is a remote work arrangement. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-MX1 Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 (including applicable boosters) as a condition of employment, subject to reasonable accommodation and applicable law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $71k-99k yearly est. 60d+ ago
  • Associate Field Service Engineer - Richmond VA

    Beckman Coulter 4.8company rating

    Richmond, VA Jobs

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we have been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Associate Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being. This position is part of the Service Organization located in the DC/Baltimore metro area and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team reporting to the Field Service Manager and responsible for ensuring optimal performance of Beckman Coulter equipment. This position services the Urinalysis and Hematology systems. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization-read on. In this role, you will have the opportunity to: Under moderate direction from Field Service mentors and leadership, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products. Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals Engage with both internal and external stakeholders, understanding and meeting their unique needs The essential requirements of the job include: Associate degree preferred or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis) 0-1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel 20% , overnight, within territory . Provide service in an assigned geography and periodic travel to other areas/overnight including VA, DC, WV(eastern), MD, DE Must have a valid driver's license with an acceptable driving record Ability to lift, move or carry equipment up to 50lb (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity. It would be a plus if you also possess previous experience in: 2+ years' experience of troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair. Developing positive business relationships with both internal and external stakeholders, resulting to increased customer satisfaction, and supporting long-term retention A technical college major such as biomed, engineering, or related At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The hourly range for this role is $33.00- $37.00/hr . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay and company vehicle. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 (including applicable boosters) as a condition of employment, subject to reasonable accommodation and applicable law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $33-37 hourly 15d ago
  • Field Service Engineer- San Antonio/Austin, TX

    Beckman Coulter 4.8company rating

    San Antonio, TX Jobs

    At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in San Antonio, TX and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team and report to the District Manager and be responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on. In this role, you will have the opportunity to: Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products. Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals. Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers. The essential requirements of the job include: Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis) 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel - 30- 50 % travel, overnight, within territory or locations in the San Antonio area Must have a valid driver's license with an acceptable driving record Ability to lift, move or carry equipment, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity. It would be a plus if you also possess previous experience in: 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair. Experience developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention A technical college major such as biomed, engineering, or a related field At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The hourly range for this role is $33.00/hour to $35.00/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $33-35 hourly 21d ago
  • Field Service Engineer - Jacksonville, FL Territory

    Beckman Coulter 4.8company rating

    Jacksonville, FL Jobs

    Beckman Coulter Diagnostics Jacksonville, Florida, United States of America Category Customer Support Job Id R1279389 Location Jacksonville, Florida, United States of America Our career site no longer supports applications submitted via Internet Explorer. For a better experience, we recommend using Chrome, Firefox, Edge, or Safari. Thank you. * You have reviewed the Candidate Privacy Notice and agree that Danaher and its subsidiaries and related companies may process your Candidate Data in accordance with this Notice; * You have provided any notices and obtained any consents needed to provide information concerning others (e.g., information about employment references); and * Your Candidate Data may be transferred and processed worldwide for the purposes and in the manner specified in this Notice. By submitting your application, you agree to the above. JOB DESCRIPTION **Wondering what's** At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in **Jacksonville, FL** and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team and report to the District Manager and be responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on. **In this role, you will have the opportunity to:** * Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products. * Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals. * Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers. **The essential requirements of the job include:** * Associate degree *preferred* or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis). * 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation. **Travel, Motor Vehicle Record & Physical/Environment Requirements:** * Ability to travel Monday-Friday 80% within assigned territory with periodic travel to other areas/overnight. * Must have a valid driver's license with an acceptable driving record. * Ability to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity. **It would be a plus if you also possess previous experience in:** * 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair. * Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention * A technical college major such as biomed, engineering, or related At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. *****Must reside within 60 minutes of Jacksonville***** #LI-Remote Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. Location Dothan, Alabama, United States of America Category Customer Support Posted Date 11/22/2024 Location Atlanta, Georgia, United States of America Category Customer Support Posted Date 12/12/2024 How would you rate your experience popup
    $56k-81k yearly est. 26d ago
  • Senior Field Service Engineer (REMOTE IN, IL or MI)

    Perkinelmer, Inc. 4.8company rating

    Indianapolis, IN Jobs

    Responsibilities The Senior Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote field work out of IN, IL and MI (must be located in these areas) Job Responsibilities: * Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service * Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols. * Communicate service offerings including training, support, software, laboratory services products and field upgrades * Partner with our customers to understand their analytical workflow and applications * Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards * Contribute to account profitability through efficient execution and service delivery * Perform timely uploads and downloads of required service data to ensure the integrity of service system(s) * Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc. * Proactively develop technical and soft skills to maintain and enhance PerkinElmer's value proposition to the customer * Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process * Seek higher level certification through participation in company sponsored training & development offerings * Complete all administrative tasks to include but not limited to time reporting, assigned training, etc. * Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time Critical Skills: * Outstanding interpersonal, written, and verbal communication skills * Technical problem-solving skills and attention to detail * Outstanding customer service skills complemented by an ability to listen to and interpret client requests. * Aptitude for technical and practical matters. * MS Office Skills: Outlook, PowerPoint, Word. * Excellent interpersonal skills; excellent team player with customer satisfaction focus * Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions Basic Qualification: * Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR * Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR * High School Diploma plus 10+ years direct experience with repair of laboratory equipment Preferred Qualifications: * Experience using Microsoft 365 * Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software * Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base. * Must have a valid driver's license. While performing the duties of this position you must always maintain safe motor vehicle operation * Vendor issued certification on relevant laboratory equipment * Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code Working Environment: * Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. * Job pace may be fast and job completion demands may be high. * Must be able to remain in a stationary position more than 25% of the time * The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. * Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). * Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. * Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. * Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. * Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. * May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annual compensation range for this full-time position is $70,200.00 to $105,560.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
    $70.2k-105.6k yearly 4d ago
  • Field Service Engineer - Fayetteville, NC

    Beckman Coulter 4.8company rating

    Raleigh, NC Jobs

    Beckman Coulter Diagnostics Fayetteville, North Carolina, United States of America Category Customer Support Job Id R1281393 This job available in 2 locations * Fayetteville, North Carolina, United States of America * Raleigh, North Carolina, United States of America Our career site no longer supports applications submitted via Internet Explorer. For a better experience, we recommend using Chrome, Firefox, Edge, or Safari. Thank you. * You have reviewed the Candidate Privacy Notice and agree that Danaher and its subsidiaries and related companies may process your Candidate Data in accordance with this Notice; * You have provided any notices and obtained any consents needed to provide information concerning others (e.g., information about employment references); and * Your Candidate Data may be transferred and processed worldwide for the purposes and in the manner specified in this Notice. By submitting your application, you agree to the above. JOB DESCRIPTION At first glance, you'll see that for more than 80 years we have been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The **Field Service Engineer** for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in Fayetteville, NC and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team reporting to the Field Service Supervisor and responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. This position services the Hematology and Urinalysis platforms. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on. **In this role, you will have the opportunity to:** * Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products. * Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals. * Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers. **The essential requirements of the job include:** * Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience. * 1 year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation. * Hold a current valid driver's license and good driving record over the last three. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity. **It would be a plus if you also possess previous experience in:** * 3+ years' experience of advanced trouble shooting. * Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The hourly range for this role is $33.00/hour to $36.0/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-JP1 Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. Location Richmond, Virginia, United States of America Category Customer Support Posted Date 11/22/2024 Location Jacksonville, Florida, United States of America Category Customer Support Posted Date 11/22/2024 Location Atlanta, Georgia, United States of America Category Customer Support Posted Date 12/12/2024 How would you rate your experience popup
    26d ago
  • Field Service Engineer - Chicago, IL

    Beckman Coulter 4.8company rating

    Chicago, IL Jobs

    Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you'll help drive our vision of accelerating answers-and our commitment to excellence. Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Do you want to be part of a Life Sciences Service Organization with a culture focused on growth, development and work/life balance? In this role, you would have an opportunity to work cross functionally with a diverse team. Do you enjoy delivering outstanding customer service, continuous improvement and being part of a team that accelerates growth of Life Science products and services? Do you enjoy working autonomously to achieve team goals? Then, read on! We are currently seeking a Field Service Engineer who will be responsible for customer satisfaction in all aspects of the job including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company. This position is part of the Global Service Organization and will be working remotely to cover Chicago, Illinois. In this role, you will be responsible for: Servicing Beckman Coulter products at the customer facility. Cultivating customer relationships and supporting commercial initiatives. Driving a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process. Mentoring peers on Technical and Business aspects of role. The essential requirements for the job include: Associate's degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience. 3+ year experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods. Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to commute onsite to customer facilities within assigned territory. Overnight travel 10% - 50%. Must have a valid driver's license with an acceptable driving record. Ability to occasionally lift, lower and move up to 50 lbs. (tools, replacement parts, consumables etc.). It would be a plus if you also possess previous experience in: Prior laboratory or field service experience Experience working in a regulated laboratory environment At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide. The salary range for this role is $70,000-$80,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $70k-80k yearly 21d ago
  • Associate Field Service Engineer - Territory covers New England states

    Beckman Coulter 4.8company rating

    Worcester, MA Jobs

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Associate Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being. This position is part of the Service Organization and will be fully remote in the field servicing customers in Fitchburg, Marlborough, Worcester, Massachusetts and surrounding areas. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team reporting to the District Service Manager and responsible for ensuring optimal performance of Beckman Coulter equipment. This position services the Chemistry and Urinalysis instruments. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization-read on. In this role, you will have the opportunity to: Under moderate direction from Field Service mentors and leadership, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products. Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals Engage with both internal and external stakeholders, understanding and meeting their unique needs The essential requirements of the job include: Associate degree (preferred) or equivalent military experience (applicants with applicable military experience will be considered on a case-by-case basis) 0-1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation Travel, Motor Vehicle Record & Physical/Environment Requirements: Hold a current valid driver's license and good driving record over the last three. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). And candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity It would be a plus if you also possess previous experience in: 2+ years' experience of troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair. Developing positive business relationships with both internal and external stakeholders, resulting to increased customer satisfaction, and supporting long-term retention A technical college major such as biomed, engineering, or related At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The hourly range for this role is $31.25/hr. - $36.05/hr . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This job is also eligible for bonus and OT. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. ***Must reside within less than an hour of Worchester, Marlborough or Fitchburg, Massachusetts or willing to relocate.*** #LI-Remote Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $31.3-36.1 hourly 10d ago
  • Associate Field Service Engineer - Springfield, IL/St.Louis.MO

    Beckman Coulter 4.8company rating

    Springfield, IL Jobs

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we have been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Associate Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being. This position is part of the Service Organization located in Springfield, IL or St. Louis, MO and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team reporting to the territory manager and responsible for ensuring optimal performance of Beckman Coulter equipment. This position services the hematology, microbiology, and automation instrumentation. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization-read on. In this role, you will have the opportunity to: Under moderate direction from Field Service mentors and leadership, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products. Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals Engage with both internal and external stakeholders, understanding and meeting their unique needs The essential requirements of the job include: Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis) 0-1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation Hold a current valid driver's license and good driving record over the last three. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity. It would be a plus if you also possess previous experience in: 2+ years' experience of troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair. Developing positive business relationships with both internal and external stakeholders, resulting to increased customer satisfaction, and supporting long-term retention A technical college major such as biomed, engineering, or related At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The hourly range for this role is $32.00/hour to $34.00/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-JP1 Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $32-34 hourly 46d ago
  • Field Service Supervisor - Central North Carolina

    Beckman Coulter 4.8company rating

    Raleigh, NC Jobs

    **Field Service Supervisor - Charlotte, NC** Beckman Coulter Diagnostics Charlotte, North Carolina, United States of America Category Customer Support Job Id R1275187 This job available in 7 locations * Charlotte, North Carolina, United States of America * Chapel Hill, North Carolina, United States of America * Durham, North Carolina, United States of America * Fayetteville, North Carolina, United States of America * Greensboro, North Carolina, United States of America * Morrisville, North Carolina, United States of America * Raleigh, North Carolina, United States of America Our career site no longer supports applications submitted via Internet Explorer. For a better experience, we recommend using Chrome, Firefox, Edge, or Safari. Thank you. * You have reviewed the Candidate Privacy Notice and agree that Danaher and its subsidiaries and related companies may process your Candidate Data in accordance with this Notice; * You have provided any notices and obtained any consents needed to provide information concerning others (e.g., information about employment references); and * Your Candidate Data may be transferred and processed worldwide for the purposes and in the manner specified in this Notice. By submitting your application, you agree to the above. JOB DESCRIPTION **Wondering what's** At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The **Field Service Supervisor** for Beckman Coulter Diagnostics is responsible for the daily management of the field technical staff. The Field Service Supervisor will have formal supervisory responsibilities for a defined team of Field Service Engineers and may be requested to support the district with limited service calls and preventative maintenance (PMs). The supervisor models outstanding customer service through strong communication and collaboration skills both internally and with our customers. Core duties include building a technically strong and cohesive team while maintaining a strong partnership with sales to retain base business. Effectively ensuring the day-to-day operations of the field service team performs with accuracy and completeness in repairs, calibrations, instrument qualifications, and shipping & receiving. This position is part of Field Technical Service organization located in North America covering the **Middle Carolinas****.** At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Eastern Carolina team and report to the Senior Service Manager responsible for meeting and exceeding customers' expectations while supporting sales and service growth. If you thrive in leading in a collaborative, fast-paced role and want to work to build a world-class Service organization-read on. **In this role, you will have the opportunity to:** * Lead weekly team calls to review customer issues, KPIs, and general team announcements. * Lead by example and work to build the best team via employee development and by recruiting the best internal and external candidates * Partner with assigned team and coordination center to define the best strategies to support our customers * Drive a sense of urgency to ensure customer needs are addressed promptly with an emphasis on “first-time fix ”, driving compliance and leveraging DBS to map organizational improvements. **The essential requirements of the job include:** * High School Diploma with over 8 years of experience in diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic equipment * OR a Bachelor's degree with over 5 years of experience * OR a Master's degree with over 3 years of experience **Travel, Motor Vehicle Record & Physical/Environment Requirements:** * Ability to travel approximately 25-50% within assigned territory. * Must have a valid driver's license with an acceptable driving record. * Ability to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity. **It would be a plus if you also possess previous experience in:** * Previous Beckman Coulter Field Service Engineer experience * Supervisory management experience * Troubleshooting and repair experience on medical laboratory instruments * Office efficiency At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. *****Candidates residing in Charlotte, NC given priority***** #LI-Remote Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. Location Jacksonville, Florida, United States of America Category Customer Support Posted Date 11/22/2024 Location Richmond, Virginia, United States of America Category Customer Support Posted Date 11/22/2024 How would you rate your experience popup
    $59k-83k yearly est. 26d ago

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