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Receptionist jobs at BioLife Solutions

- 8299 jobs
  • Front Desk Coordinator RN - Operating Room

    Holy Cross Hospital 4.2company rating

    Fort Lauderdale, FL jobs

    *Employment Type:* Full time *Shift:* Day Shift *Description:* A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life. • We are committed to providing compassionate and holistic person-centered care. • Comprehensive benefits that start on your first day of work • Retirement savings program with employer matching Summary Job Summary: • Demonstrates a knowledge of management and clinical skills essential to the smooth and efficient operation of the Robotic and General specialty services. • Supervises RNs, Surgical Technicians, Clinical Assistants and ancillary staff in the performance of their daily duties in the surgical suite. • Maintains equipment and instrumentation within specialty area. • Maintains constant communication with the Anesthesiologist of the day and Assistant Nurse Manager to expedite turnover times and ensure on-time starts. • Functions as Charge Nurse when needed. • Makes assessment of daily schedules as it relates to adequate staff and equipment. • Continuously plans actions necessary to maintain the smooth flow of schedule, making allowances of emergency procedures or problems that may impede the movement of the procedures. • Maintains communication with the Anesthesiologist of the day and respective surgeons of delays or situations that might impact their schedule. • Evaluates procedures continually to ensure that the entire surgical suite runs smoothly. This is a FT position on day shift (6:45A-3:15P) with benefits. Please visit our Career Center Home Page for more about our benefits. • Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B • Colleague Referral Program to earn cash and prizes • Unlimited career growth opportunities • Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday*Job Requirements:* *Education:* * Graduate of an accredited (ACEN/CCNE) school of professional nursing is required. * Bachelor Degree is required or must enroll in a BSN program within six months of employment *Experience & Skills:* * Three (3) to five (5) years of operating room experience is required. * DaVinci Robotic experience required. * Excellent interpersonal and verbal and written communication skills are necessary. *Licensure/Certification:* * Registered Professional Nurse in the State of Florida * BLS through AHA * ACLS *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-34k yearly est. 1d ago
  • Switchboard Operator - Telecommunications - Part Time

    Guthrie 3.3company rating

    Binghamton, NY jobs

    Switchboard operators are responsible for courteous, efficient operation of Guthrie's telecommunications system 24 hours a day. Operators field calls and inquiries, and direct internal and external calls to the proper destination. They are a vital link in the communication information network throughout the Guthrie system. Education, License & Cert: High school graduate or equivalent Experience: Prefer minimum of one year's experience in the telecommunications field. Computer skills which include data entry, Windows XP, and Excel are required. Accurate and efficient keyboarding skills are necessary as well as fluency with the English language. Essential Functions: 1. Activates approximately 25 codes for potentially life‐threatening situations. a. Activates codes utilizing the overhead paging system and pagers and following a detailed checklist to ensure all essential personnel have been notified to respond to the emergency. b. Responds immediately to correctly activate the codes as time is crucial to the patient's well‐being. 2. Assists in answering an average of 3500‐4500 incoming calls on a daily basis. 3. Operates database for the Amcom system. 4. Creates and updates a daily on‐call sheet of over 90 providers and staff a. Distributes and updates on‐call list to the ED, Trauma Department, and Communications Center so that they are informed of vital information related to patient transfers from other facilities. 5. Provides after‐hours paging service for patient calls for several outlying Guthrie Entities. 6. Provides back‐up coverage for the patient information desk. 7. Monitors alarm panel. a. Notifies proper department when the emergency alarm panel activates as a result of a malfunction. There are 43 alarms in this panel requiring exceptional judgment in responding. 8. Trains new operators. a. Assists in training new operators on all shifts to ensure they are competent to perform this job successfully. 9. Is required to problem‐solve and find solutions with little to no direction/supervision. Other Duties: 1. Other duties as assigned. The pay range for this position is $17.00 - $23.49/hour
    $17-23.5 hourly 5d ago
  • Unit Clerk/Care Partner-Acute Rehab-Part Time

    Guthrie 3.3company rating

    Towanda, PA jobs

    This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs Education, License & Cert: High School Grad or Equivalent Experience: No Experience Required. Essential Functions: Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following: Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate. Observing confused and difficult patients AM/PM Hygiene care Toileting, shaving, washing, brushing hair, dental and mouth care Feeding Assisting with range of motion exercises Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol Exercise protocols Discontinuing foley catheter Simple dressing changes Incentive spirometry supervision Surgical preps Postmortem care Administers cleansing enemas Removal of peripheral IV catheters Apply external catheter or incontinence device Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned Performs and records accurately: Temperature, pulse, respirations, blood pressure, heights and weights I & O Records bowel movements ADLs and activities Performs and records the following specimen collection: Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique. Completes EKGs. Glucose monitoring in Non-Critical Care Areas Conducts bladder scanning Basic ostomy care Transports patients as needed Serves, sets up and retrieves trays Distributes water pitchers as appropriate Orders and distributes nourishment. Transports equipment Transports blood products to and from the patient care area. Participates in patient safety/patient satisfaction. Answers call bells Participates in patient rounding Reports any signs of abuse to the nursing staff Recognizes, troubleshoots and initiates corrective action needed on equipment. Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe). Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged. Assures proper storage of equipment. Recognizes emergency situations and initiates plan of action Notifies RN/LPN of any changes seen in patient's condition Complies with policies and procedures of the hospital/nursing department. Supports the philosophy of the hospital and department of nursing. Maintains CPR certification and practice Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources. Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills. Ability to communicate using telephones, computer systems. Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion. Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications. Other Duties: Assists in the orientation of new personnel and serves as a role model to other employees. Demonstrates willingness to accept non-routine work assignments as appropriate. Encouraged to participate in community activities Attends and participates in unit council (70% attendance). About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $26k-33k yearly est. 4d ago
  • Patient Service Specialist- Family Practice- Per Diem

    Guthrie 3.3company rating

    Ithaca, NY jobs

    The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: Responsible for greeting every patient in a courteous, professional, and timely manner every Time. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. Adheres to departmental and organizational policies and attends meetings/huddles as required. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Other Duties: Other duties as assigned. The pay ranges from $17.00-$23.49 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $17-23.5 hourly 1d ago
  • Patient Service Specialist- Family Practice- Full Time

    Guthrie 3.3company rating

    Canton, PA jobs

    The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time. 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. 9. Adheres to departmental and organizational policies and attends meetings/huddles as required. 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. 12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Other Duties: 1. Other duties as assigned.
    $35k-42k yearly est. 5d ago
  • Receptionist/Front Desk

    Cambridge Health Alliance 4.4company rating

    Cambridge, MA jobs

    Work Days: Monday thru Friday 8a-4:30p Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA's temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: •Greets and provides information to patients and visitors. • Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance. • Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed. • Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner. • Understands and appropriately utilizes all telephone features such as: transferring and hold functions. • Insures at all times that there is someone to answer the telephone. • Accesses patient information via the computer. • Effectively interfaces with IT Department as needed to resolve hardware and software problems. • Acts in a friendly and reassuring manner in all Interactions with patients and visitors. • Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person's password. • Handles difficult situations calmly, calling appropriate person for assistance when needed. • Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information. • Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues. • Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department. • Responsible for scheduling meetings for senior IT staff. • Responsible for scheduling meeting rooms and training rooms. • Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls. • Keeps the front desk and main lobby area clean, tidy and stocked with proper information. • Sorts staff mail • Performs straightforward secretarial duties. • Effectively participates in training new employees/volunteers. General • Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location. • Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position. • Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures. • Participates in own performance appraisal by identifying goals and reviewing progress with supervisor. • Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 - 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
    $32k-39k yearly est. 2d ago
  • Medical Biller (Home Infusion)

    Premier Infusion and Healthcare Services, Inc. 4.0company rating

    Torrance, CA jobs

    Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Employer Paid Life Insurance ● Short Term / Long Term Disability Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events JOB DESCRIPTION: BILLER Description of Responsibilities Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing. Reporting Relationship Billing Manager Scope of Supervision None Responsibilities include the following: 1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO's 2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions. 3. Follows up on EOB's (explanation of benefits) which includes: - Medicare denials - Billing secondary insurance after Medicare's has denied claims. 4. Calling insurance companies for explanation of denials if questionable. 5. Making corrections on deny claims and re-bills insurance companies. 6. Checks EOB's with contracted fee schedule for accuracy or adjustments as needed. 7. Patient calls for benefit, invoicing, and explanations as needed. 8. Resolves electronic (Office Ally, Novologix, or Emdeon clearing house) report matters. Minimum Qualifications: Effective interpersonal, time management and organizational skills. Office experience preferred. Computer skills that include word processing, and efficient use of the internet and e-mail. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Must be detail oriented Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher. At least 1 -2 years of medical or pharmaceutical billing experience or related A/R Knowledge of insurance verification procedures. Proficiency in 10-key preferred. Prior experience in a pharmacy or home health company is of benefit. Prior experience in a consumer related business is also of benefit. Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities. Job Type: Full-time Work Location: In person
    $38k-45k yearly est. 3d ago
  • Part Time Dental Receptionist / Front Desk - Concord, CA 94518

    Private Practice 4.2company rating

    Concord, CA jobs

    Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc. Part Time Available! 3 Days A Week! Open: Mon - Fri: 8:30am - 5pm No Weekends. Compensation: $25 - $30 per hour + Benefits! Requirements: Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office. We prefer candidates that have previous experience with Dentrix software but it is not required. Apply with a copy of your resume or CV for more info. CA-6066-C
    $25-30 hourly 60d+ ago
  • Part Time Dental Receptionist / Front Desk - Albany, CA 94706

    Private Practice 4.2company rating

    Albany, CA jobs

    Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc. Part Time Available! 3 Days A Week! Open: Mon - Fri: 8:30am - 5pm No Weekends. Compensation: $25 - $30 per hour + Benefits! Requirements: Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office. We prefer candidates that have previous experience with Dentrix software but it is not required. Apply with a copy of your resume or CV for more info. CA-6066-A
    $25-30 hourly 60d+ ago
  • Business Office Support

    Trilogy Health Services, LLC 4.6company rating

    Evansville, IN jobs

    JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. Position Overview Job Summary Responsible for supporting, mentoring, training, assisting and managing the monthly functions related to Health Campus Business Offices including; Accounts Receivable Billing, Collections, Payroll, Accounts Payable and Monthly Reporting. Roles And Responsibilities Provide support, leadership & training to Business Office staff at campus locations. Provide ongoing education to Business Office and Campus Leaders as needed and/or requested. Prepare and conduct Quarterly AR Reviews with the BOM and Business Office Support Team. Complete AR Review report setting goals and expectations for subsequent quarterly reviews. Monitor and report progress and concerns to campus or home office leadership, and provide guidance and recommendations on next steps to secure balance or deem as uncollectable. Provide support to campus BOM and assist with the completion of daily census reconciliation and incoming referrals for Private Pay, Managed Care, Medicaid and Hospice as necessary. Oversee, review and assist campuses with month end close and billing processes. Organize and manage the set-up of Business Office and Billing Systems for each new Health Campus. Monitor, oversee and review Resident Trust Reconciliations each month to ensure accuracy and balances and bring issues to the attention of campus or home office leadership. Address operational concerns and develop action plans to ensure acceptable compliance levels. Partner with Campus Executive Director to recruit, interview, select, hire train, coach, and counsel Business Office Personnel. Monitor and ensure Sarbanes Oxley (SOX) Key Controls are in place at each campus and report any issues to campus or home office leadership for remediation. Other duties as assigned. Qualifications Education: Associate Degree Experience: 5-8 years Licenses and Certifications Bachelors degree preferred. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. LOCATION US-OH- Central Ohio OH Benefits Competitive salaries and weekly pay 401(k) Company Match Mental Health Support Program Student Loan Repayment and Tuition Reimbursement Health, vision, dental & life insurance kick in on the first of the month after your start date First time homebuyers' program HSA/FSA And so much more! TEXT A RECRUITER Lauren ************** LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. About Trilogy Health Services As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
    $25k-31k yearly est. 2d ago
  • Unit Clerk / Care Partner - ICU/CCU - Full Time

    Guthrie 3.3company rating

    Sayre, PA jobs

    This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs Education, License & Cert: High School Grad or Equivalent Experience: No Experience Required. Essential Functions: Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following: Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate Observing confused and difficult patients AM/PM Hygiene care Toileting, shaving, washing, brushing hair, dental and mouth care Feeding Assisting with range of motion exercises Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol Exercise protocols Discontinuing foley catheter Simple dressing changes Incentive spirometry supervision Surgical preps Postmortem care Administers cleansing enemas Removal of peripheral IV catheters Apply external catheter or incontinence device Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned Performs and records accurately: Temperature, pulse, respirations, blood pressure, heights and weights I & O Records bowel movements ADLs and activities Performs and records the following specimen collection: Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique Completes EKGs Glucose monitoring in Non-Critical Care Areas Conducts bladder scanning Basic ostomy care Transports patients as needed Serves, sets up and retrieves trays Distributes water pitchers as appropriate Orders and distributes nourishment Transports equipment Transports blood products to and from the patient care area Participates in patient safety/patient satisfaction Answers call bells Participates in patient rounding Reports any signs of abuse to the nursing staff Recognizes, troubleshoots and initiates corrective action needed on equipment Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe) Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged Assures proper storage of equipment Recognizes emergency situations and initiates plan of action Notifies RN/LPN of any changes seen in patient's condition Complies with policies and procedures of the hospital/nursing department Supports the philosophy of the hospital and department of nursing Maintains CPR certification and practice Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills Ability to communicate using telephones, computer systems Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling Other Duties: Assists in the orientation of new personnel and serves as a role model to other employees Demonstrates willingness to accept non-routine work assignments as appropriate Encouraged to participate in community activities Attends and participates in unit council (70% attendance) Other Duties as Assigned updated 12-24-24 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $26k-33k yearly est. 2d ago
  • Receptionist Medical $16/HR - $20/HR

    Private Practice 4.2company rating

    Gretna, LA jobs

    Private Family Practice Full Time Position We Are Open: Monday - Friday 8 am - 6 pm, Sat 8 am - 12 Noon Plus Paid Overtime MUST Be Close By/ Local Person To Gretna, LA 70057 Medical Receptionist/Front Desk Full Time Position Benefit Package: Paid Health Insurance, Paid Holidays and Paid Vacation, Bonuses Plus Paid Over Time Sorry Must Be a Medical Receptionist NO New Grads Please Apply By CV or Resume
    $28k-33k yearly est. 60d+ ago
  • Telephone Operator

    Brigham and Women's Hospital 4.6company rating

    Newton, MA jobs

    Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary * Responsible for facilitating proficient operation of a hospital communication system. * Does this position require Patient Care? No * Essential Functions-Perform various clerical duties and operate computer equipment including the switchboard console, alpha pager, voice-paging system, portable radios, and cellular telephone and provide information to callers and visitors. * Handle both incoming and outgoing calls with speed and accuracy. * Demonstrate familiarity with all code-emergency situations and the appropriate procedure to alert proper personnel and record occurrences as required. Code situations include but are not limited to medical emergency, security alert, fire, and disaster. * Act as central control for mobile pagers, take and relay messages as required. * Respond to various alarm systems located at the switchboard. * Issue keys that are kept at the switchboard to authorized personnel. Maintain an accurate log as to the disposition of these keys. * Compile on-call information for hospital personnel. * Resolve basic discrepancies and refer all others to the appropriate department. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience customer service or call-center experience 2-3 years preferred Knowledge, Skills and Abilities - Good inter-personal and phone skills. - Commitment to demonstrate consistent outstanding customer service. - Confident to quickly assess situations and make reasonable judgement decisions. - Must be able to prioritize rationally. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $21.09/Hourly Grade 1 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-21.1 hourly Auto-Apply 44d ago
  • Telephone Operator - Medical Practice

    Hematology Oncology Associates of CNY 4.5company rating

    East Syracuse, NY jobs

    Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Phone Operator to join our professional team. HOACNY provides cancer care services, Monday through Friday, day hours at three convenient locations in East Syracuse, Syracuse and Auburn. If you are a highly motivated, team oriented individual looking to make a difference in your career, please apply now. Competitive salary based on experience- stipends/bonuses. Generous benefits package including medical, dental, life, std, ltd, 401k/pension, tuition reimbursement, holidays, advanced PTO, etc. Convenient free parking. Phone Operator Answers all incoming phone calls, provides routine information, and directs calls to appropriate area. Hematology Oncology Associates of CNY is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. HOA is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Requirements Knowledge of office phone system and communication procedures. Ability to read, understand, and follow oral and written instruction. Ability to speak clearly and concisely with a pleasant telephone voice, ability to handle stressful situations. Ability to establish and maintain effective working relationships with patients, employees, and the public. High school Diploma. One year telephone and communication experience, preferably in a medical office setting. Knowledge of medical terminology desirable. Word processing and computer experience helpful. Salary Description $18 + based on experience
    $34k-39k yearly est. 23d ago
  • Telephone Operator

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Newton, MA jobs

    Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary -Responsible for facilitating proficient operation of a hospital communication system. -Does this position require Patient Care? No - Essential Functions-Perform various clerical duties and operate computer equipment including the switchboard console, alpha pager, voice-paging system, portable radios, and cellular telephone and provide information to callers and visitors. -Handle both incoming and outgoing calls with speed and accuracy. -Demonstrate familiarity with all code-emergency situations and the appropriate procedure to alert proper personnel and record occurrences as required. Code situations include but are not limited to medical emergency, security alert, fire, and disaster. -Act as central control for mobile pagers, take and relay messages as required. -Respond to various alarm systems located at the switchboard. -Issue keys that are kept at the switchboard to authorized personnel. Maintain an accurate log as to the disposition of these keys. -Compile on-call information for hospital personnel. -Resolve basic discrepancies and refer all others to the appropriate department. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience customer service or call-center experience 2-3 years preferred Knowledge, Skills and Abilities - Good inter-personal and phone skills. - Commitment to demonstrate consistent outstanding customer service. - Confident to quickly assess situations and make reasonable judgement decisions. - Must be able to prioritize rationally. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $21.09/Hourly Grade 1 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-21.1 hourly Auto-Apply 27d ago
  • Telephone Operator - Portuguese, Spanish & CV Creole

    Brockton Neighborhood Health Center 4.3company rating

    Brockton, MA jobs

    Job Details Brockton, MA Full Time High School $17.00 - $24.00 HourlyDescription PAY TRANSPARENCY STATEMENT: In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting. POSITION SUMMARY: Responds to telephone calls promptly and courteously using the standard clinic greeting. Obtains pertinent information from caller including correct first and last name, address, telephone number and date of birth if applicable. Gives information regarding clinic within scope of authority and refers questions to staff with the authority to assist caller. Seeks assistance as appropriate with clinical or sensitive information. Prioritizes and redirects calls as necessary. PRINCIPAL DUTIES AND RESPONSIBILITIES: Answers incoming calls and directs appropriately. Verifies patient's name, address, telephone number and date of birth. Schedules appointments using the appointment template. Verifies the patient's insurance information and also books a pre-registration appointment when applicable. Turns answering service on and off. Obtains messages from answering service, contacting patients or notifying appropriate staff of message. Notifies patients of cancelled or rescheduled sessions by telephone and mail if necessary. Cancels appointments on the computer. Responds to TTD calls Qualifications MINIMUM SKILLS AND KNOWLEDGE REQUIREMENTS: High school diploma or equivalent. Must be able to work independently with effective communication skills. Ability to relate to staff and patients in a professional manner. Good organizational and telephone skills. Bilingual required. WORKING CONDITIONS: Works in a busy community health center in downtown business district. Interruptions are present and can be disruptive to work flow. Stress is present due to a high volume of work, diversified nature of activities and frequent crises and deadlines. PHYSICAL REQUIREMENTS: Physical demands require lifting of small pieces of office equipment and/or boxes not to exceed 20 lbs. Standing, walking and sitting involved with position. Visual acuity sufficient for reading. Hearing acuity for holding conversations with or without the use of audio devices.
    $36k-42k yearly est. 60d+ ago
  • Telephone Operator-PD/Rotating

    Temple University Health System 4.2company rating

    Philadelphia, PA jobs

    Your Tomorrow is Here! TUH-Jeanes Campus, in Northeast Philadelphia, offers a unique combination\: advanced medical and surgical services in a convenient, easy-to-access community setting. A member of Temple Health, TUH-Jeanes Campus has many services that are typically only found at downtown hospitals, including advanced cardiac, neurologic and orthopedic surgery. TUH-Jeanes Campus' experienced doctors and dedicated staff offer patients access to many of the latest treatments and diagnostics, while never losing sight of its commitment to providing a compassionate, personal touch. Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Processes all incoming, outgoing and interdepartmental telephone calls. Monitors emergency alarms. Provides receptionist duties to all patients, visitors and vendors. Education High School Diploma or Equivalent (Required) Experience 1 Year experience in telecommunications. (Preferred) _
    $26k-29k yearly est. Auto-Apply 60d+ ago
  • Telephone Operator

    St. Barnabas Church 3.9company rating

    New York, NY jobs

    SBH Health System a 400 + bed Acute Care Hospital and Trauma Center in the Bronx, New York and academic health System affiliated with the CUNY School of Medicine and the Albert Einstein College of Medicine supporting 2 FQHC primary care centers / 2 faculty practice sites and an On-campus Ambulatory Care Center. Our IT/Telecom Department is seeking a Part-time switchboard operators PRINCIPAL RESPONSIBILITIES, but not limited Makes Customer Service a priority, treating customers (patients, visitors, and co-workers) in a professional manner exercising courtesy and tact. Effectively communicates with patients and others about SBH services in their area(s) of expertise or responsibility and ensures that concerns, questions or issues reach the right person(s) in SBH in a timely fashion. Answer and screen all incoming calls for the purpose of transferring to the appropriate department and extension. Provide operator assistance to employee and patients. Comply with in-house request for paging and beeping or personnel. Process telegram requests for the hospital in situations when the Admitting office is closed and/or automated telegraph equipment are inoperative. Responsible for the handling of all emergency (i.e. Team I, Trauma Team, Fire Code Red, etc.) as specified in the written policies and procedures pertaining to the switchboard. Knowledge and compliance to all of the Hospital's policies and procedures pertaining to the switchboard. Accurate and continued maintenance of switchboard directories and files. This would include doctor's list, frequently called numbers, on-call schedules, etc. Perform other duties as directed
    $32k-39k yearly est. 4h ago
  • Telephone Operator

    Community Health Northwest Florida 4.1company rating

    Pensacola, FL jobs

    Job Description Exciting Opportunity: Telephone Operator at Community Health Northwest Florida Are you ready to be the voice that welcomes patients, visitors, and callers into a vital healthcare community? We are seeking an enthusiastic and compassionate Telephone Operator to join our team! As the first point of contact, you'll have a pivotal role in delivering a positive and professional impression of our organization. If you have a passion for customer service, strong communication skills, and the ability to manage a busy, dynamic environment, this is the perfect role for you. Key Responsibilities: Answering & Routing Calls: Manage incoming calls via a complex telephone system with exceptional attention to detail. Customer Service Excellence: Provide accurate information regarding departments, phone numbers, hours, locations, and more, always with a helpful and friendly attitude. Support Patient Scheduling: Assist in scheduling, rescheduling, and deleting patient appointments, ensuring a smooth process for patients and healthcare providers. Team Collaboration: Assist with training new operators and provide support to colleagues, fostering a positive team environment. Organizational Resource Management: Keep staff directories up to date and ensure information is readily available for quick responses. Handling Confidentiality: Maintain privacy standards and handle sensitive patient information with the utmost discretion. What We're Looking For: Qualifications: High school diploma (or GED) with customer service experience, ideally within a telephone/office environment. Preferred Experience: 2+ years of customer service and 1 year in a health clinic environment; Associate's degree is a plus! Professional Attributes: Flexibility, commitment to excellence, ability to thrive in a fast-paced, high-pressure environment, and the ability to keep calm under stress. Technical Skills: Proficient in computer use, able to learn new software, and capable of navigating a multi-line phone system. Why Join Us? Be part of an organization dedicated to providing high-quality healthcare to underserved communities. Work in a community-centered environment that values respect, compassion, and commitment to each other and the people we serve. Grow in your career through ongoing training, learning new systems, and gaining experience in a healthcare setting. Your Future Starts Here! If you're ready to make a meaningful impact as part of a compassionate, dynamic team, we'd love to hear from you. Apply today and be part of our mission to create a healthier community, one call at a time.
    $23k-28k yearly est. 18d ago
  • Telephone Operator

    Rome Health 4.4company rating

    Rome, NY jobs

    Job Description Rome Health is seeking an outgoing and motivated individuals with exceptional verbal skills to answer the telephone in a courteous and efficient manner. Good grammar, pleasant voice and the ability to handle many different tasks at one time are essential to ensure a positive first impression. You might need to schedule an appointment , have someone who needs to leave a message for a provider or they may need a question answered. These positions are very important to the work flow of our physician center and everyone needs to work as a team. If you are a team player, enjoy helping people and like working in the medical field we are looking for you to be part of our team. You may apply at romehealth.org and look under the tab careers. We look forward to having you part of our team. EDUCATION: High School Diploma or GED or equivalent in skill or experience. EXPERIENCE: Previous telephone operator experience desirable. Familiarity with hospital procedures is also desirable. About Rome Health Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.
    $32k-37k yearly est. 1d ago

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