Birge & Held jobs in Indianapolis, IN

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 3 Multifamily Communities The Line, Edgewater, River House & Park 66 Flats (Indianapolis, IN) - 390 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Multi-Site Service Technician I is responsible for supporting the daily maintenance operations of an apartment community to ensure resident satisfaction, property functionality, and compliance with company standards. This role is essential to Birge & Held's continued success and reports directly to the Operations Manager. KEY RESPONSIBILITIES Regulatory and Policy Compliance Conduct all business in accordance with company policies, Fair Housing regulations, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws. Maintenance and Repair Responsibilities Inspect buildings and common areas to assess cleanliness, safety, and overall property condition. Perform basic repairs and maintenance of HVAC units, electrical systems, mechanical equipment, plumbing fixtures, and structural facilities. Complete all assigned work orders within 48 hours, unless an emergency requires immediate action. Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager. Perform on-site work to preserve and enhance asset appearance and functionality. Team Coordination and Communication Provide daily progress updates and communicate frequently with the operations team. Coordinate and complete tasks in alignment with broader departmental priorities. Resident and Vendor Relations Maintain a professional, respectful, and courteous demeanor with residents, prospective residents, team members, and vendors. Assist in ensuring a positive resident experience through timely service and proactive maintenance. Grounds and Facility Support Maintain the cleanliness and safety of grounds and common areas. Support seasonal tasks such as snow removal, landscaping, and debris cleanup to ensure curb appeal. Assist with maintenance needs at other B&H properties as requested. Administrative and On-Call Duties Complete and submit required administrative documentation (e.g., work order logs, inspection forms) accurately and on time. Participate in the maintenance on-call rotation to handle after-hours emergencies. Perform other duties as assigned by the Service Manager. EDUCATION, EXPERIENCE, AND SKILLS Formal technical training and/or equivalent job experience in heating and air conditioning, preferred. EPA certification for refrigerant handling, preferred or willingness to obtain certification upon hire. HVAC certification, preferred. For positions that require travel between properties, a valid driver's license and reliable transportation are required. Working knowledge of OSHA standards and other environmental safety standards. Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools. Able to operate all necessary tools to perform the essential functions of the position. Experience in residential property maintenance is beneficial. Above average oral communication skills. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Able to multi-task and prioritize work orders. Exhibit strong attention to detail. Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand. Able to think logically to troubleshoot, analyze situations, and make sound business decisions. Able to perform a variety of duties in all types of weather. Able to lift, push, and pull up to 75 pounds. Smart phone preferred for work purposes. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDHP

Job Title: Assistant Property Manager Salary: $24 to $26 Per Hour + Bonus Opportunities Schedule: Rotating Saturdays + Monday - Friday Explore Slate at Fishers District Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. * Physical wellness: Medical, dental, vision, and mental health coverage options. * Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. * Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. * Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the assistant property manager position at Slate at Fishers District: We're looking for a talented & experienced assistant property manager who will be responsible for assisting the property manager in the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners. * Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities. * Understand the operations guidelines established within the property management agreement. * Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll. * Accurately and timely complete daily, weekly, and monthly financial and leasing reports. * Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers. * Collect delinquent account balances from previous residents. * Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings. * Lease apartments as needed. * Responsible for shopping competitive properties. * Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired. * Processes move-ins, move-outs, and lease renewals. * Audit all new and current lease agreements and resident files for accuracy. * Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations. * Compose and prepare routine correspondence, rental notices, and other letters and memorandums. * Assist the property manager with resident relations and problem resolution. * Assume responsibility for the operations of the property in the absence of the property manager. * Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws. * May perform other duties as assigned. Education and Experience: * High school diploma is required. Bachelor's degree is preferred * Two to three years of experience in property management is required * Knowledge of resident rental lifecycle activities is required * Real estate license is preferred or may be required in some locations * Prior experience in Yardi Voyager or another equivalent system is preferred Skills and Requirements: * Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. * Excellent interpersonal skills to effectively and sensitively communicate with all levels of management. * Sensitivity to confidential matters is required. * Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency. * Ability to relay technical concerns with adequate detail, quickly and accurately. * Capability to read, write, comprehend, and converse in English. * Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system. * Excellent customer service and interpersonal skills with the ability to relate to others. * Strong organizational and time-management skills. * Ability to cope with and defuse situations involving angry or difficult people. * Must maintain a valid driver's license, clean driving record and current auto insurance is required. * Must comply with all safety requirements. * Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. Our Core beliefs: * Put people and partnerships first * Empower associates * Focus on solutions * Champion ideas that accelerate success * Deliver proof over promises Experience our award winning culture: * Top 15 national finalist on the Best Places to Work Multifamily * Certified as a Great Place to Work since 2017 * Listed as one of the Best Workplaces in Real Estate * Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal * Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting One Multifamily Community 248 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Maintenance Operations Manager will oversee the day-to-day maintenance of the assigned B&H portfolio. This individual will be responsible for ensuring that physical assets are maintained to the highest standards, managing on-site maintenance teams, optimizing preventative maintenance programs, and ensuring compliance with safety and operational protocols. The ideal candidate is a hands-on leader with strong technical skills, excellent organizational abilities, and a proactive, solutions-driven mindset. This role reports to the Operations Manager . KEY RESPONSIBILITIES Leadership and Team Oversight Oversee and support property-level Service Managers and maintenance staff across assigned B&H properties. Train, mentor, and evaluate maintenance team members; participate in hiring, coaching, and performance reviews. Foster a culture of safety, accountability, and high performance throughout the maintenance team. Preventive Maintenance and Asset Preservation Develop, implement, and monitor preventive maintenance programs to reduce downtime and extend the life of community assets. Perform regular property inspections and audits to identify maintenance needs, safety risks, and improvement opportunities. Confirm accurate replacement of capital items, ensuring proper evaluation of repair vs. replacement decisions. Ensure standard response expectations are met: completion of work orders within 48 hours (excluding emergencies) and unit turns within five(5) working days, unless otherwise directed by the Operations Manager. Project Coordination and Capital Improvements Partner with Operations Managers to schedule and execute renovation and capital improvement projects. Monitor project timelines, budgets, and vendor performance to ensure timely and quality outcomes. Regulatory and Safety Compliance Ensure all maintenance activities comply with OSHA regulations and local, state, and federal laws. Promote and enforce safe work practices across all maintenance operations. Vendor and Contract Management Manage vendor relationships and oversee third-party service providers, including those handling landscaping, HVAC, plumbing, and general maintenance. Ensure cost-effective use of vendors while adhering to property budgets and prioritizing quality and value. Inventory and Procurement Management Maintain control of maintenance supply inventories and oversee procurement of tools, parts, and equipment. Ensure efficient and cost-effective supply usage across all communities. Emergency and On-Call Support Provide after-hours support and respond to emergency maintenance needs across the portfolio as required. Ensure on-call responsibilities are distributed and covered across all communities appropriately. Performance Monitoring and Reporting Track and report key maintenance performance indicators (KPIs), including work order completion times, budget adherence, and asset condition trends. Collaborate with leadership on improvement strategies and cost-saving initiatives. Hands-On Support and Site Coverage Perform on-site maintenance work as needed to support property functionality and address high-priority issues. Maintain grounds as necessary to ensure a clean, safe, and welcoming environment for residents and visitors. Assist with other B&H assets as needed to drive company-wide success. EDUCATION, EXPERIENCE, AND SKILLS Strong leadership geared towards mentoring and leading maintenance teams. At least three (3) - five (5) years of demonstrated success in apartment maintenance A minimum of 3-5 years of experience in HVAC or formal technical training in heating and air conditioning is required. EPA certification required for refrigerant handling, or willingness to obtain certification upon hire. HVAC certification, preferred. Experience in residential property maintenance required. For positions that require travel between properties, a valid driver's license and reliable transportation are required. Working knowledge of OSHA standards and other environmental safety standards. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools. Able to operate all necessary tools to perform the essential functions of the position. Able to multi-task and prioritize work orders. Exhibit strong attention to detail. Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand. Able to think logically to troubleshoot, analyze situations, and make sound business decisions. Able to lift, push, and pull up to 75 pounds. Able to perform a variety of duties in all types of weather. Smart phone preferred for work purposes. Bilingual - English/Spanish, required. WHAT WE OFFER Maintain work-life balance with a flexible hybrid schedule and a generous paid time-off policy, including up to 20 days of PTO per year. In addition to traditional PTO, you'll receive 14 holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with a performance-based bonus of up to 12% of your base salary, determined by your role and achievement in individual, departmental, and company-wide Key Performance Indicators (KPIs). Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes a competitive employer match. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDHP

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 3 Multifamily Communities Alpine Studio, Beechmill, and The Jacob (Indianapolis, IN) - 370 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Multi-Site Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the assigned onsite team, optimizing resident satisfaction, working alongside Birge & Held's offsite centralized team members and ensuring the property's value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager. KEY RESPONSIBILITIES Property and Asset Management Work cross-functionally across all teams to ensure eviction processes are performed according to company policy. Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards. Regularly inspect your designated assets' physical condition, ensuring great curb appeal, clean common areas, and are a safe environment. Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability. Monitor and manage budgets ensuring cost-effectiveness without compromising quality. Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs). Team Leadership and Management Recruit, develop, train, and lead the onsite team to deliver high-quality resident and prospect interactions. Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability. Foster a collaborative and resident-focused culture to drive excellence in service delivery. Resident & Prospect Satisfaction Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service. Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience. Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies. Leasing and Prospect Engagement Collaborate cross-functionally with the Sales & Leasing team to support marketing efforts and maintain occupancy and revenue goals. Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional. Monitor feedback and collaborate cross-functionally to enhance the customer experience. Compliance and Reporting Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards. Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities. Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management. EDUCATION, EXPERIENCE, AND SKILLS Demonstrated passion for customer service. Strong interpersonal skills with a customer-focused mindset. Strong verbal and written communication skills. A minimum of three (3) years of management experience leading a team. A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred. Experienced in property financial analysis and must be able to read and understand financial reports. Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools. Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps. Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community. Must be able to effectively manage in a crisis. A desire for professional development and continued learning Ability to manage one's time effectively and productively. Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands. A High school diploma or equivalent (e.g., GED) required. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDOS

B I R G E & H E L D Investing in Communities to Transform Lives. WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Human Resources Intern is responsible for supporting general HR functions including the onboarding and offboarding of employees, management of HR administrative functions, collaborating with business leaders on recruitment efforts, maintaining compliance, and managing leave and workers' compensation claims. KEY RESPONSIBILITIES Recruiting Conduct phone and Teams interviews with candidates, following a structured interview process to ensure consistency, fairness, and alignment with the role's requirements. Collaborate with Hiring Managers on candidates by reviewing resumes, providing interview feedback, and discussing candidate strengths and areas of concern to support effective hiring decisions. Assist in recruiting efforts as needed, including posting jobs, sourcing candidates, scheduling interviews, and supporting hiring events to ensure a smooth and efficient recruitment process. Onboarding & Offboarding Coordinate new hire onboarding, including managing pre-employment screenings, scheduling orientation sessions, assisting with benefits enrollment, and ensuring a smooth and welcoming experience for incoming employees Manage employee offboarding activities including preparing departure letters, system out-processing, and conducting exit interviews HR Administration Maintain personnel files and HRIS data with a high degree of accuracy and confidentiality Generate reports and track key HR metrics as needed Provide administrative support to the HR team and contribute to ongoing process improvements Compliance & Policy Administration Ensure HR policies and practices comply with federal, state, and local employment laws and regulations Assist with audits and maintain up-to-date documentation on compliance related matters Support the development and communication of company policies and procedures Leave Management & Workers' Compensation Manage FMLA, ADA, and other leave programs in accordance with legal requirements and internal policies, including reviewing documentation, communicating with employees and managers, and ensuring timely and compliant administration of all leave types. Process workers' compensation claims by gathering incident details, submitting necessary documentation, and coordinating with insurance provider Maintain accurate records related to employee leave and workplace injuries, ensuring all documentation is up-to-date and confidentially stored Project Management & Miscellaneous Administrative Duties Take on special projects as needed, contributing to cross-functional initiatives, process improvements, and strategic HR goals that support the evolving needs of the business. Respond to employee ad-hoc requests and exercise resourcefulness to help support any challenges our team faces throughout their day-to-day operations Serve as a primary point of contact for general Human Resources inquiries, delivering timely, accurate, and customer-focused guidance on policies, procedures, and available resources to employees across the organization. EDUCATION, EXPERIENCE, AND SKILLS Currently pursuing a Bachelor's degree in Human Resources or a related field Commitment to handling sensitive employee information with discretion Ability to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demands Proficiency with Microsoft Office products including advanced functions within Excel WHAT WE OFFER Gain hands-on experience by completing industry specific projects that generate business impact. Expand your professional network through various Lunch and Learn sessions with experienced leaders to gain valuable insight on proven pathways to success. Grow your career through the support of a designated mentor throughout the course of your internship. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Receive a competitive hourly wage with the potential to join the team full-time following the completion of the program. Save on living expenses with exclusive employee discounts at Birge & Held properties. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

B I R G E & H E L D Investing in Communities to Transform Lives. 304 Unit Multifamily Community Regency Park (Indianapolis, IN) WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Maintenance Technician is primarily responsible for the day-to-day maintenance operations of the apartment community, aimed at maintaining Birge & Held's continued success. The Maintenance Technician will report directly to the Community Manager. KEY RESPONSIBILITIES Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. Inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property. Ensure each assigned work order request is completed promptly; request assistance as needed; report all problems, delays, etc. Coordinate daily activities by giving progress updates, communicatefrequently with operations staff on daily activities and perform any tasks within the maintenance department. Repair and maintain all HVAC units, mechanical, electrical equipment, plumbing fixtures, structural facilities, and grounds of the property. Maintain courteous helpful demeanor with residents, prospective residents, co-workers, vendors, etc. Perform administrative requirements, such as completing necessary forms, reports, etc., and submit as required and timely. Perform other related duties and responsibilities as assigned by the Property Manager and/or Maintenance Supervisor. Possible need for on-call responsibilities. EDUCATION, EXPERIENCE, AND SKILLS Skills and Competencies Above average oral communication skills. A proven track record for hands-on apartment maintenance skills. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Able to multi-task and prioritize work orders. Exhibit strong attention to detail. Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand. Able to think logically to troubleshoot, analyze situations, and make sound business decisions. Able to lift, push, and pull up to 75 pounds. Education and Experience Formal technical training and/or equivalent job experience in heating and air conditioning is essential. HVAC certification preferred. EPA certification required for the handling of refrigerants or ability to get certified. Provide your own hand tools. Able to operate all necessary tools to perform the essential functions of the position. Work orders should be completed within 24 hours, except for emergencies, and unit turnaround time of five (5) working days unless otherwise determined by the Community Manager. Experience in residential property maintenance is beneficial. Working knowledge of OSHA standards and other environmental safety standards. Able to perform a variety of duties in all types of weather. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDHP

B I R G E & H E L D Investing in Communities to Transform Lives. WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW Primary responsibilities of the Associate, Asset Management will include assisting with the development and execution of portfolio projects, reporting and presentations, financial modeling, benchmark analyses, and other special projects as assigned. This person will be responsible for financial analyses of portfolio and asset-level analysis to support overall performance and value-added execution. The candidate will have the opportunity to join a growing, entrepreneurial team, report directly to senior management, and provide support to the Company's portfolio of real estate assets. KEY RESPONSIBILITIES Manage 15-20 assets while collaborating with operational leaders, interdepartmental teams, and investors Work alongside Asset Management to maximize the total return for each asset through the analysis of property fundamentals and identifying opportunities for improved performance Review and analysis of financial reports, including drilling into discretionary expenses, reviewing variance analyses, and comparing performance to underwriting Assist Asset Management to produce monthly and quarterly reports, and investment return analyses in support of strategic recommendations Assist with defining the Company's investment strategies, analyzing macro and micro economic trends and real estate fundamentals to assist with developing strategic management investment plans for each portfolio asset Develop and execute the implementation strategy of each asset's unique business plan, reporting results to the Asset Management team Prepare, distribute and ensure adherence to critical deadlines for portfolio financing; manage data collection across functional teams Interact with Finance and Operations' staff in order to obtain portfolio/asset information; prepare analyses, reports and produce strategic solutions Perform market research, competitive analysis, industry trends and tenant-specific research as requested Ensure that all work product submitted to any client is timely and is of the highest quality EDUCATION, EXPERIENCE, AND SKILLS Bachelor's degree in business or similar field of study Minimum of 2 years of experience in real estate, finance or related business position; multifamily investment experience is preferred High proficiency in Microsoft Office, especially in Excel, Word and PowerPoint Candidate should be proactive and self-motivated. Essential candidate attributes include strong work ethic, integrity and commitment to both team and individual project deadlines Must be able to work as part of a team that includes cross-functional teams Must be able to communicate effectively in the organization, both verbally and in writing Ideal candidate will be entrepreneurial self-starter with creative problem-solving skills capable of working across multiple projects simultaneously High proficiency in property cash flow mechanics, investment analysis and equity/debt considerations Strong writing and financial analysis skills; high competency in preparing and delivering analytical reports and data charts Travel will be required Sensitivity to confidential matters and information is required WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy, including up to 20 days of PTO per year. In addition to traditional PTO, you'll receive 14 holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with a performance-based bonus of up to 10% of your base salary, determined by your role and achievement in individual, departmental, and company-wide Key Performance Indicators (KPIs). Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes a competitive employer match. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDLP

Job Title: Leasing Consultant Salary: $18 to $23 Per Hour + Bonus Opportunities Schedule: Saturdays Required | Sunday + 1 Weekday Off Explore Slate at Fishers District Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the leasing consultant position at Slate at Fishers District: We're looking for a talented & experienced leasing consultant who will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction. Ability to focus on the needs of others by listening, understanding, and showing empathy and respect. Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all. Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes. Ensures model apartments are in touring condition. Orients prospective and current residents to the property. Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis. Maintains accurate and detailed records of traffic activity by entering applicable information into the computer. Follows up with all prospective residents via phone, mail or email. Converts phone traffic into scheduled appointments with prospective residents in order to tour the property. Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team. Creates and maintains confidential resident files, which include reviewing move-in paperwork with new residents. Completes weekly leasing reports in accurate and timely fashion. Ensures all open and close procedures are completed daily. Assists with ongoing resident relations throughout the occupant's tenancy by ensuring requests are responded to promptly and accurately. Responsible for shopping competitive properties. Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired. Assists with processing work order requests for residents and ensures work is completed in a timely manner. Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed. May be asked to assist with planning and implementing resident activities in order to increase resident retention. Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws. Performs other duties as assigned. Education and Experience: High school diploma is required. Minimum of one year of previous sales experience is preferred. One year of previous residential leasing experience is required. Skills and Requirements: Excellent customer service and interpersonal skills with the ability to relate to others. Prior experience in Yardi Voyager or another equivalent system is preferred. Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. Excellent interpersonal skills to effectively and sensitively communicate with all levels of management. Sensitivity to confidential matters is required. Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency. Ability to relay technical concerns with adequate detail, quickly and accurately. Capability to read, write, comprehend, and converse in English. Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system. Strong organizational and time-management skills. Ability to cope with and defuse situations involving angry or difficult people. Must maintain a valid driver's license, clean driving record and current auto insurance is required. Must comply with all safety requirements. Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. Our Core beliefs: Put people and partnerships first Empower associates Focus on solutions Champion ideas that accelerate success Deliver proof over promises Experience our award winning culture: Top 15 national finalist on the Best Places to Work Multifamily™ Certified as a Great Place to Work since 2017 Listed as one of the Best Workplaces in Real Estate™ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 2 Multifamily Communities Seasons of Carmel & The Lodge at Trails Edge (Carmel, IN) - 524 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People , demonstrate Leadership at Every Level , and are Always Learning & Innovating . Through these core values, we make our purpose a reality, “ Investing in Communities to Transform Lives. ” POSITION OVERVIEW The Service Technician II is responsible for ensuring the overall maintenance, functionality, and appearance of the community's physical assets. This role requires a strong technical skillset, timely completion of service requests, and collaboration with team members to deliver a high-quality resident experience. This person will report directly to the Operations Manager. KEY RESPONSIBILITIES Compliance and Professional Standards Conduct all work in alignment with company policies, procedures, and applicable laws, including Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws. Maintain a professional, courteous, and helpful demeanor with residents, team members, and vendors. Property Maintenance and Repairs Inspect buildings and common areas to ensure cleanliness, safety, and visual appeal. Perform repairs and maintenance on HVAC units, mechanical and electrical equipment, plumbing fixtures, structural elements, and community grounds. Repair serviceable items such as appliances, plumbing, and electrical systems across B&H communities. Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager. Work Order Execution and Task Coordination Complete assigned work orders promptly, requesting support and reporting any delays or issues. Provide daily updates on progress and coordinate tasks with operations staff and maintenance teams. Grounds and Site Management Maintain community grounds to ensure a clean, safe, and welcoming environment. Perform on-site work as necessary to preserve the asset's appearance and functionality. Assist with maintenance needs at other B&H assets as requested. Administrative and Reporting Duties Complete and submit required forms, reports, and documentation in an accurate and timely manner. Participate in other related responsibilities as assigned by the Service Manager. On-Call and Emergency Response Participate in the on-call rotation to respond to after-hours maintenance emergencies as needed. EDUCATION, EXPERIENCE, AND SKILLS Minimum of two (2) years of demonstrated success in apartment maintenance, construction, or a related field. EPA certification required for refrigerant handling, or willingness to obtain certification upon hire. HVAC certification, preferred. For positions that require travel between properties, a valid driver's license and reliable transportation are required. Above average oral communication skills. Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools. Able to operate all necessary tools to perform the essential functions of the position. Experience in residential property maintenance is beneficial. Working knowledge of OSHA standards and other environmental safety standards. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Able to multi-task and prioritize work orders. Exhibit strong attention to detail. Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand. Able to think logically to troubleshoot, analyze situations, and make sound business decisions. Able to perform a variety of duties in all types of weather. Able to lift, push, and pull up to 75 pounds. Smart phone preferred for work purposes. Standard expectations include completion of work orders within 48 hours (excluding emergencies) and unit turns within seven working days, unless directed otherwise by the Community Manager. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDHP

B I R G E & H E L D Investing in Communities to Transform Lives. WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Assistant Project Manager will work with the construction team on daily management, coordination, and successful completion of construction projects on multiple project sites. This person will work with various other team members to provide the resources necessary to complete construction projects accurately and timely. This person must have the experience and knowledge to manage construction timelines, resources, and vendor relationships from the bidding phase to completion and product delivery. The Project Manager must be able to understand and assess the scope of work for various projects and have a thorough understanding of project administration, management, and purchasing. KEY RESPONSIBILITIES Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments Maintain a safe work environment, demonstrate that safety is a top priority for employees, subcontractors, and residents Manage and develop subcontractor relationships Assist in developing subcontractor work scopes that are all inclusive for a complete job per the plans and specifications Participate in construction document production Assist Project Manager to prepare construction budgets from plans, specifications, and pre-determined scope Provide Project Manager with assistance in various functions of the bidding process with subcontractors including bid list, construction document distribution, answering subcontractor inquiries, and bid tabulation. Work with Project Manager to complete necessary local and state licensing requirements Submit plans to local municipalities and fill necessary forms with regards to permits Provide administrative functions as it relates to collection of construction draw paperwork including collection of subcontractor requisitions, lien waivers, insurance, and W9 forms Work with Project Manager to tabulate, review, and approve weekly and monthly invoices from subcontractors prior to submitting for payment Manage communication with site staff and design team on RFI, ASI and distribution of plan changes to appropriate subcontractors Perform administrative requirements, such as completing necessary forms, reports, etc., and submit as required and on a timely basis Secure all necessary equipment and warranty documents to provide ownership with O&M Manuals at the end of the construction phase Manage multiple property projects at one time while meeting deadlines and ensuring a high quality of work Perform other related duties and responsibilities as assigned EDUCATION, EXPERIENCE, AND SKILLS Desired Skills and Competencies Excellent communication skills are required to ensure clear communications with managers, employees, contractors, vendors, and other professionals Ability to work on several projects Strong organizational skills Able to give direction, adapt to change, establish relationships, build consensus, anticipate roadblocks, and work in a team environment Must be self-motivated, able to complete assigned tasks and the ability to negotiate competitive pricing of supplies and contracted work Experience pulling permits and working with building officials for construction approvals Exhibit strong attention to detail with strong emphasis on quality of work Able to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demand Able to think logically to troubleshoot, analyze situations, and make sound business decisions Education, Experience and Skills Minimum of 2 years' experience in new construction, renovation management and/or capital improvement projects Competent with the use of Microsoft Office products including Word and Excel Thorough knowledge of job costing Must possess a valid driver's license at time of hire and maintain thereafter as a term and condition of continued employment Working knowledge of OSHA standards and other environmental safety standards WHAT WE OFFER Maintain work-life balance with a flexible hybrid schedule and a generous paid time-off policy, including up to 20 days of PTO per year. In addition to traditional PTO, you'll receive 14 holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with a performance-based bonus of up to 12% of your base salary, determined by your role and achievement in individual, departmental, and company-wide Key Performance Indicators (KPIs). Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes a competitive employer match. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDLP

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting One Multifamily Community 248 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company's commitment to quality and satisfaction. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. KEY RESPONSIBILITIES Relationship Building with Prospects Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. Engage proactively with prospects to build strong relationships and create a positive first impression of the company. Assist potential residents by providing detailed information about available units, community amenities, and leasing options. Follow up with leads from the off-site sales and leasing team, as they are integrated into the property portfolio(s), to support lease closings and maintain a seamless prospect journey. Implement and support resident events or activities to enhance the community experience Understanding Prospect and Resident Needs Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements. Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy. Resident Resolution Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions. Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries. Collaboration with Sales and Leasing Teams (as integrated into your property portfolio(s)) Collaborate with the Sales & Leasing team to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints. Track and manage all leasing data, including prospects, applications, and resident information, within the company's software systems. Coordinate with the Sales & Leasing team to manage scheduled apartment showings and move-in/move-out processes. Data Management Maintain accurate and up-to-date records within the company's property management software (Onesite) Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership. Day-to-Day Tasks Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence. Support community events or initiatives aimed at enhancing resident experience. Understand and adhere to standard operating procedures Collaborate with offsite teams as they are integrated into the property portfolio(s), ensuring alignment, operational continuity, and overall operational success of the community or communities. EDUCATION, EXPERIENCE, AND SKILLS Demonstrated passion for customer service. Strong interpersonal skills with a customer- focused mindset. Strong verbal and written communication skills. One (1) year or more years in a customer service, sales, or customer facing role. Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps. Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools. Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community. A desire for professional development and continued learning Ability to manage one's time. Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands. Bilingual - English/Spanish required. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDLP

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 4 Multifamily Communities Sanctuary at Fishers, Pullman Pointe, Flats at Switch and District South (Fishers, IN) - 676 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Service Manager will oversee the day-to-day maintenance of an asset assigned. This individual will be responsible for ensuring that physical assets are maintained to the highest standards, managing on-site maintenance teams, optimizing preventative maintenance programs, and ensuring compliance with safety and operational protocols. The ideal candidate is a hands-on leader with strong technical skills, excellent organizational abilities, and a proactive, solutions-driven mindset. The Service Manager reports to the Operations Manager. KEY RESPONSIBILITIES Maintenance Leadership and Team Support Provide hands-on leadership and direction to on-site maintenance teams across B&H properties to ensure consistent, high-quality service. Train, mentor, and support the development of maintenance team members. Participate in hiring, onboarding, coaching, and performance reviews. Foster a culture of safety, accountability, and high performance throughout the maintenance team. Preventive Maintenance and Asset Management Develop and implement preventive maintenance programs to minimize equipment failures and extend asset life. Conduct regular inspections and audits to assess property conditions and identify areas needing attention. Confirm accurate replacement of capital items, ensuring proper repair-vs-replacement decisions are made. Ensure completion of work orders within 48 hours (excluding emergencies) and unit turns within five (5) working days, unless otherwise directed by the Operations Manager. Perform on-site work when necessary to support property functionality and appearance. Project and Capital Improvement Coordination Collaborate with Operations Managers to schedule and execute capital improvement and renovation projects. Schedule vendor work as needed, ensuring timely execution and quality results. Regulatory Compliance and Safety Ensure all maintenance operations comply with OSHA regulations and local, state, and federal requirements. Promote safe working practices and adherence to company policies at all times. Vendor and Contractor Management Manage vendor relationships and oversee third-party contractors for services such as HVAC, plumbing, landscaping, and general maintenance. Monitor vendor performance to ensure cost-effectiveness and quality standards. Inventory and Procurement Oversight Maintain inventory control of tools, equipment, and maintenance supplies. Oversee procurement processes to ensure timely and budget-conscious purchasing across sites. Emergency Response and On-Call Coverage Respond to emergency maintenance issues and provide after-hours support when necessary. Ensure all maintenance staff are available to participate in the on-call rotation as needed. Grounds and Curb Appeal Maintain property grounds as needed to ensure a clean, safe, and welcoming environment for residents and visitors. Support seasonal curb appeal efforts across multiple properties. Cross-Property Collaboration Provide assistance to other B&H assets as needed to drive broader company goals and operational success. EDUCATION, EXPERIENCE, AND SKILLS Minimum of three (3) - five (5) years of demonstrated success in apartment maintenance or a related field. A minimum of three (3) - five (5) years of experience in HVAC or formal technical training in heating and air conditioning is required. EPA certification required for refrigerant handling, or willingness to obtain certification upon hire. HVAC certification, required. For positions that require travel between properties, a valid driver's license and reliable transportation are required. Working knowledge of OSHA standards and other environmental safety standards. Above average oral communication skills. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools. Able to operate all necessary tools to perform the essential functions of the position. Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools. Able to operate all necessary tools to perform the essential functions of the position. Able to multi-task and prioritize work orders. Exhibit strong attention to detail. Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand. Able to think logically to troubleshoot, analyze situations, and make sound business decisions. Able to lift, push, and pull up to 75 pounds. Smart phone preferred for work purposes. Able to perform a variety of duties in all types of weather. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDHP

Job Title: Maintenance Supervisor Salary: $30 to $33 Per Hour + Bonus Opportunities Schedule: Monday - Friday + On Call Rotation Explore Slate at Fishers District Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. * Physical wellness: Medical, dental, vision, and mental health coverage options. * Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. * Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. * Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the maintenance supervisor position at Slate at Fishers District: We're looking for a talented & experienced maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state and federal regulations. The maintenance supervisor is responsible for ensuring compliance to the company risk management program. Also, has financial responsibilities for contributing towards and adhering to property budget. * Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards are met. * Review and track progress of service requests and identify chronic maintenance issues. * Respond to maintenance related issues in a timely manner as outlined in Avenue5 Policy and Practices document while maintaining a professional demeanor. * Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines. * Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair. * Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more. * Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction. * Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement. * Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods. * Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property. * Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations. * Help monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary. * Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times. * Foster a positive, active and collaborative relationship with residents, other properties and associated agencies. * Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns. * Act as mentor to maintenance team. * Maintain a professional demeanor and appearance at all times, promoting the same to entire team. * Responsible for the administration of the company risk management program. * Complete special projects as assigned by maintenance supervisor and/or property manager. * Promptly communicate with the property manager concerning all maintenance issues at the property. * Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy. * Work with the property manager to ensure the team and the property are compliant per company, ownership, state and federal policies and standards. * Walk property weekly with property leadership to collaborate on property challenges and operations. * Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets. * Other duties as assigned by property leadership. Education and Experience: * High school diploma or equivalent is required. * Possess general maintenance and carpentry skills. * At least three years of experience in the property management industry is required. * One to two years of experience in the property management industry in a supervisory role is required. * Possess some level of CFC / HVAC / EPA certification is preferred. Skills and Requirements: * Must maintain a valid driver's license, clean driving record and current auto insurance is required * Ability to read, write and understand English. * Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system. * Excellent customer service and interpersonal skills with the ability to relate to others. * Strong organizational and time-management skills. * Ability to multi-task. * Ability to perform basic mathematical functions. * Ability to cope with and defuse situations involving angry or difficult people. * Ability to maintain confidentiality. * Must maintain professional appearance and comply with prescribed uniform policy. * Must comply with all safety requirements. * Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. Our Core beliefs: * Put people and partnerships first * Empower associates * Focus on solutions * Champion ideas that accelerate success * Deliver proof over promises Experience our award winning culture: * Top 15 national finalist on the Best Places to Work Multifamily * Certified as a Great Place to Work since 2017 * Listed as one of the Best Workplaces in Real Estate * Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal * Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

B I R G E & H E L D Investing in Communities to Transform Lives. WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Human Resources Intern is responsible for supporting general HR functions including the onboarding and offboarding of employees, management of HR administrative functions, collaborating with business leaders on recruitment efforts, maintaining compliance, and managing leave and workers' compensation claims. KEY RESPONSIBILITIES Recruiting Conduct phone and Teams interviews with candidates, following a structured interview process to ensure consistency, fairness, and alignment with the role's requirements. Collaborate with Hiring Managers on candidates by reviewing resumes, providing interview feedback, and discussing candidate strengths and areas of concern to support effective hiring decisions. Assist in recruiting efforts as needed, including posting jobs, sourcing candidates, scheduling interviews, and supporting hiring events to ensure a smooth and efficient recruitment process. Onboarding & Offboarding Coordinate new hire onboarding, including managing pre-employment screenings, scheduling orientation sessions, assisting with benefits enrollment, and ensuring a smooth and welcoming experience for incoming employees Manage employee offboarding activities including preparing departure letters, system out-processing, and conducting exit interviews HR Administration Maintain personnel files and HRIS data with a high degree of accuracy and confidentiality Generate reports and track key HR metrics as needed Provide administrative support to the HR team and contribute to ongoing process improvements Compliance & Policy Administration Ensure HR policies and practices comply with federal, state, and local employment laws and regulations Assist with audits and maintain up-to-date documentation on compliance related matters Support the development and communication of company policies and procedures Leave Management & Workers' Compensation Manage FMLA, ADA, and other leave programs in accordance with legal requirements and internal policies, including reviewing documentation, communicating with employees and managers, and ensuring timely and compliant administration of all leave types. Process workers' compensation claims by gathering incident details, submitting necessary documentation, and coordinating with insurance provider Maintain accurate records related to employee leave and workplace injuries, ensuring all documentation is up-to-date and confidentially stored Project Management & Miscellaneous Administrative Duties Take on special projects as needed, contributing to cross-functional initiatives, process improvements, and strategic HR goals that support the evolving needs of the business. Respond to employee ad-hoc requests and exercise resourcefulness to help support any challenges our team faces throughout their day-to-day operations Serve as a primary point of contact for general Human Resources inquiries, delivering timely, accurate, and customer-focused guidance on policies, procedures, and available resources to employees across the organization. EDUCATION, EXPERIENCE, AND SKILLS Currently pursuing a Bachelor's degree in Human Resources or a related field Commitment to handling sensitive employee information with discretion Ability to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demands Proficiency with Microsoft Office products including advanced functions within Excel WHAT WE OFFER Gain hands-on experience by completing industry specific projects that generate business impact. Expand your professional network through various Lunch and Learn sessions with experienced leaders to gain valuable insight on proven pathways to success. Grow your career through the support of a designated mentor throughout the course of your internship. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Receive a competitive hourly wage with the potential to join the team full-time following the completion of the program. Save on living expenses with exclusive employee discounts at Birge & Held properties. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

B I R G E & H E L D Investing in Communities to Transform Lives. WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Assistant Project Manager will work with the construction team on daily management, coordination, and successful completion of construction projects on multiple project sites. This person will work with various other team members to provide the resources necessary to complete construction projects accurately and timely. This person must have the experience and knowledge to manage construction timelines, resources, and vendor relationships from the bidding phase to completion and product delivery. The Project Manager must be able to understand and assess the scope of work for various projects and have a thorough understanding of project administration, management, and purchasing. KEY RESPONSIBILITIES Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments Maintain a safe work environment, demonstrate that safety is a top priority for employees, subcontractors, and residents Manage and develop subcontractor relationships Assist in developing subcontractor work scopes that are all inclusive for a complete job per the plans and specifications Participate in construction document production Assist Project Manager to prepare construction budgets from plans, specifications, and pre-determined scope Provide Project Manager with assistance in various functions of the bidding process with subcontractors including bid list, construction document distribution, answering subcontractor inquiries, and bid tabulation. Work with Project Manager to complete necessary local and state licensing requirements Submit plans to local municipalities and fill necessary forms with regards to permits Provide administrative functions as it relates to collection of construction draw paperwork including collection of subcontractor requisitions, lien waivers, insurance, and W9 forms Work with Project Manager to tabulate, review, and approve weekly and monthly invoices from subcontractors prior to submitting for payment Manage communication with site staff and design team on RFI, ASI and distribution of plan changes to appropriate subcontractors Perform administrative requirements, such as completing necessary forms, reports, etc., and submit as required and on a timely basis Secure all necessary equipment and warranty documents to provide ownership with O&M Manuals at the end of the construction phase Manage multiple property projects at one time while meeting deadlines and ensuring a high quality of work Perform other related duties and responsibilities as assigned EDUCATION, EXPERIENCE, AND SKILLS Desired Skills and Competencies Excellent communication skills are required to ensure clear communications with managers, employees, contractors, vendors, and other professionals Ability to work on several projects Strong organizational skills Able to give direction, adapt to change, establish relationships, build consensus, anticipate roadblocks, and work in a team environment Must be self-motivated, able to complete assigned tasks and the ability to negotiate competitive pricing of supplies and contracted work Experience pulling permits and working with building officials for construction approvals Exhibit strong attention to detail with strong emphasis on quality of work Able to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demand Able to think logically to troubleshoot, analyze situations, and make sound business decisions Education, Experience and Skills Minimum of 2 years' experience in new construction, renovation management and/or capital improvement projects Competent with the use of Microsoft Office products including Word and Excel Thorough knowledge of job costing Must possess a valid driver's license at time of hire and maintain thereafter as a term and condition of continued employment Working knowledge of OSHA standards and other environmental safety standards WHAT WE OFFER Maintain work-life balance with a flexible hybrid schedule and a generous paid time-off policy, including up to 20 days of PTO per year. In addition to traditional PTO, you'll receive 14 holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with a performance-based bonus of up to 12% of your base salary, determined by your role and achievement in individual, departmental, and company-wide Key Performance Indicators (KPIs). Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes a competitive employer match. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDLP

B I R G E & H E L D Investing in Communities to Transform Lives. 150 Unit Multifamily Community Maple Crest (Kokomo, IN) WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People , demonstrate Leadership at Every Level , and are Always Learning & Innovating . Through these core values, we make our purpose a reality, “ Investing in Communities to Transform Lives. ” POSITION OVERVIEW The Service Technician I is responsible for supporting the daily maintenance operations of an apartment community to ensure resident satisfaction, property functionality, and compliance with company standards. This role is essential to Birge & Held's continued success and reports directly to the Operations Manager. KEY RESPONSIBILITIES Regulatory and Policy Compliance Conduct all business in accordance with company policies, Fair Housing regulations, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws. Maintenance and Repair Responsibilities Inspect buildings and common areas to assess cleanliness, safety, and overall property condition. Perform basic repairs and maintenance of HVAC units, electrical systems, mechanical equipment, plumbing fixtures, and structural facilities. Complete all assigned work orders within 48 hours, unless an emergency requires immediate action. Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager. Perform on-site work to preserve and enhance asset appearance and functionality. Team Coordination and Communication Provide daily progress updates and communicate frequently with the operations team. Coordinate and complete tasks in alignment with broader departmental priorities. Resident and Vendor Relations Maintain a professional, respectful, and courteous demeanor with residents, prospective residents, team members, and vendors. Assist in ensuring a positive resident experience through timely service and proactive maintenance. Grounds and Facility Support Maintain the cleanliness and safety of grounds and common areas. Support seasonal tasks such as snow removal, landscaping, and debris cleanup to ensure curb appeal. Assist with maintenance needs at other B&H properties as requested. Administrative and On-Call Duties Complete and submit required administrative documentation (e.g., work order logs, inspection forms) accurately and on time. Participate in the maintenance on-call rotation to handle after-hours emergencies. Perform other duties as assigned by the Service Manager. EDUCATION, EXPERIENCE, AND SKILLS Formal technical training and/or equivalent job experience in heating and air conditioning, preferred. EPA certification for refrigerant handling, preferred or willingness to obtain certification upon hire. HVAC certification, preferred. For positions that require travel between properties, a valid driver's license and reliable transportation are required. Working knowledge of OSHA standards and other environmental safety standards. Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools. Able to operate all necessary tools to perform the essential functions of the position. Experience in residential property maintenance is beneficial. Above average oral communication skills. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Able to multi-task and prioritize work orders. Exhibit strong attention to detail. Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand. Able to think logically to troubleshoot, analyze situations, and make sound business decisions. Able to perform a variety of duties in all types of weather. Able to lift, push, and pull up to 75 pounds. Smart phone preferred for work purposes. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDHP

B I R G E & H E L D Investing in Communities to Transform Lives. 168 Unit Multifamily Community The Mill (Shelbyville, IN) WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company's commitment to quality and satisfaction. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. KEY RESPONSIBILITIES Relationship Building with Prospects Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. Engage proactively with prospects to build strong relationships and create a positive first impression of the company. Assist potential residents by providing detailed information about available units, community amenities, and leasing options. Follow up with leads from the off-site sales and leasing team, as they are integrated into the property portfolio(s), to support lease closings and maintain a seamless prospect journey. Implement and support resident events or activities to enhance the community experience Understanding Prospect and Resident Needs Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements. Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy. Resident Resolution Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions. Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries. Collaboration with Sales and Leasing Teams (as integrated into your property portfolio(s)) Collaborate with the Sales & Leasing team to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints. Track and manage all leasing data, including prospects, applications, and resident information, within the company's software systems. Coordinate with the Sales & Leasing team to manage scheduled apartment showings and move-in/move-out processes. Data Management Maintain accurate and up-to-date records within the company's property management software (Onesite) Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership. Day-to-Day Tasks Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence. Support community events or initiatives aimed at enhancing resident experience. Understand and adhere to standard operating procedures Collaborate with offsite teams as they are integrated into the property portfolio(s), ensuring alignment, operational continuity, and overall operational success of the community or communities. EDUCATION, EXPERIENCE, AND SKILLS Demonstrated passion for customer service. Strong interpersonal skills with a customer- focused mindset. Strong verbal and written communication skills. One (1) year or more years in a customer service, sales, or customer facing role. Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps. Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools. Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community. A desire for professional development and continued learning Ability to manage one's time. Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDLP

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 2 Student Housing Communities Urban Station and Stageyard (Bloomington, IN) - 309 Bedrooms /133 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Maintenance Operations Manager will oversee the day-to-day maintenance of the assigned B&H portfolio. This individual will be responsible for ensuring that physical assets are maintained to the highest standards, managing on-site maintenance teams, optimizing preventative maintenance programs, and ensuring compliance with safety and operational protocols. The ideal candidate is a hands-on leader with strong technical skills, excellent organizational abilities, and a proactive, solutions-driven mindset. This role reports to the Operations Manager. KEY RESPONSIBILITIES Leadership and Team Oversight Oversee and support property-level Service Managers and maintenance staff across assigned B&H properties. Train, mentor, and evaluate maintenance team members; participate in hiring, coaching, and performance reviews. Foster a culture of safety, accountability, and high performance throughout the maintenance team. Preventive Maintenance and Asset Preservation Develop, implement, and monitor preventive maintenance programs to reduce downtime and extend the life of community assets. Perform regular property inspections and audits to identify maintenance needs, safety risks, and improvement opportunities. Confirm accurate replacement of capital items, ensuring proper evaluation of repair vs. replacement decisions. Ensure standard response expectations are met: completion of work orders within 48 hours (excluding emergencies) and unit turns within five(5) working days, unless otherwise directed by the Operations Manager. Project Coordination and Capital Improvements Partner with Operations Managers to schedule and execute renovation and capital improvement projects. Monitor project timelines, budgets, and vendor performance to ensure timely and quality outcomes. Regulatory and Safety Compliance Ensure all maintenance activities comply with OSHA regulations and local, state, and federal laws. Promote and enforce safe work practices across all maintenance operations. Vendor and Contract Management Manage vendor relationships and oversee third-party service providers, including those handling landscaping, HVAC, plumbing, and general maintenance. Ensure cost-effective use of vendors while adhering to property budgets and prioritizing quality and value. Inventory and Procurement Management Maintain control of maintenance supply inventories and oversee procurement of tools, parts, and equipment. Ensure efficient and cost-effective supply usage across all communities. Emergency and On-Call Support Provide after-hours support and respond to emergency maintenance needs across the portfolio as required. Ensure on-call responsibilities are distributed and covered across all communities appropriately. Performance Monitoring and Reporting Track and report key maintenance performance indicators (KPIs), including work order completion times, budget adherence, and asset condition trends. Collaborate with leadership on improvement strategies and cost-saving initiatives. Hands-On Support and Site Coverage Perform on-site maintenance work as needed to support property functionality and address high-priority issues. Maintain grounds as necessary to ensure a clean, safe, and welcoming environment for residents and visitors. Assist with other B&H assets as needed to drive company-wide success. EDUCATION, EXPERIENCE, AND SKILLS Strong leadership geared towards mentoring and leading maintenance teams. At least three (3) - five (5) years of demonstrated success in apartment maintenance A minimum of 3-5 years of experience in HVAC or formal technical training in heating and air conditioning is required. EPA certification required for refrigerant handling, or willingness to obtain certification upon hire. HVAC certification, preferred. Experience in residential property maintenance required. For positions that require travel between properties, a valid driver's license and reliable transportation are required. Working knowledge of OSHA standards and other environmental safety standards. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools. Able to operate all necessary tools to perform the essential functions of the position. Able to multi-task and prioritize work orders. Exhibit strong attention to detail. Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand. Able to think logically to troubleshoot, analyze situations, and make sound business decisions. Able to lift, push, and pull up to 75 pounds. Able to perform a variety of duties in all types of weather. Smart phone preferred for work purposes. WHAT WE OFFER Maintain work-life balance with a flexible schedule and a generous paid time-off policy, including up to 20 days of PTO per year. In addition to traditional PTO, you'll receive 14 holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with a performance-based bonus of up to 12% of your base salary, determined by your role and achievement in individual, departmental, and company-wide Key Performance Indicators (KPIs). Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes a competitive employer match. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDHP

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 2 Multifamily Communities 46 Flats and The Fields (Bloomington, IN) - 453 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People , demonstrate Leadership at Every Level , and are Always Learning & Innovating . Through these core values, we make our purpose a reality, “ Investing in Communities to Transform Lives. ” POSITION OVERVIEW The Service Technician I is responsible for supporting the daily maintenance operations of an apartment community to ensure resident satisfaction, property functionality, and compliance with company standards. This role is essential to Birge & Held's continued success and reports directly to the Operations Manager. KEY RESPONSIBILITIES Regulatory and Policy Compliance Conduct all business in accordance with company policies, Fair Housing regulations, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws. Maintenance and Repair Responsibilities Inspect buildings and common areas to assess cleanliness, safety, and overall property condition. Perform basic repairs and maintenance of HVAC units, electrical systems, mechanical equipment, plumbing fixtures, and structural facilities. Complete all assigned work orders within 48 hours, unless an emergency requires immediate action. Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager. Perform on-site work to preserve and enhance asset appearance and functionality. Team Coordination and Communication Provide daily progress updates and communicate frequently with the operations team. Coordinate and complete tasks in alignment with broader departmental priorities. Resident and Vendor Relations Maintain a professional, respectful, and courteous demeanor with residents, prospective residents, team members, and vendors. Assist in ensuring a positive resident experience through timely service and proactive maintenance. Grounds and Facility Support Maintain the cleanliness and safety of grounds and common areas. Support seasonal tasks such as snow removal, landscaping, and debris cleanup to ensure curb appeal. Assist with maintenance needs at other B&H properties as requested. Administrative and On-Call Duties Complete and submit required administrative documentation (e.g., work order logs, inspection forms) accurately and on time. Participate in the maintenance on-call rotation to handle after-hours emergencies. Perform other duties as assigned by the Service Manager. EDUCATION, EXPERIENCE, AND SKILLS Formal technical training and/or equivalent job experience in heating and air conditioning, preferred. EPA certification for refrigerant handling, preferred or willingness to obtain certification upon hire. HVAC certification, preferred. For positions that require travel between properties, a valid driver's license and reliable transportation are required. Working knowledge of OSHA standards and other environmental safety standards. Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools. Able to operate all necessary tools to perform the essential functions of the position. Experience in residential property maintenance is beneficial. Above average oral communication skills. Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work. Able to multi-task and prioritize work orders. Exhibit strong attention to detail. Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand. Able to think logically to troubleshoot, analyze situations, and make sound business decisions. Able to perform a variety of duties in all types of weather. Able to lift, push, and pull up to 75 pounds. Smart phone preferred for work purposes. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDHP