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  • Senior Counsel - Healthcare IT and AI Technology Contracts

    Akron Children's Hospital 4.8company rating

    Remote or Hudson, OH job

    Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite
    $97k-148k yearly est. 8d ago
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  • Presentation Engineer

    Northern Canal Medical Center 4.2company rating

    Remote or Storden, MN job

    Title*: Presentation Engineer Our Mission Prezent is on a mission to transform how enterprises communicate. Founded in 2021, we have rapidly grown into a 200+ person, fully remote team that's backed by $40+ million in venture funding. Our AI-powered productivity platform, ASTRID, is the first solution purpose-built for enterprise communication needs-delivering up to 90% time savings and 60% cost reduction in presentation development. Our Vision We believe that effective communication accelerates business impact. By automating design best practices and tailoring content to audience dynamics, Prezent empowers teams to craft clear, engaging, and on-brand presentations at scale. Our focus is on enabling Fortune 2000 companies-particularly in industries like healthcare, biopharma, high-tech, banking, and insurance-to achieve better alignment, faster decision-making, and stronger business outcomes. The Role As a *Presentation Engineer*, you'll join a dynamic team of technologists, designers, and strategists who bring business communication to life. Your mission is to bridge the gap between data, story, and design-transforming complex ideas into compelling presentations that drive real-world impact. You'll be the go-to partner and sounding board for our clients, helping them sharpen their storytelling, amplify impact, and build presentation excellence across their organizations. You'll help teams plan and execute presentation calendars, bring the best of Prezent.AI to life, and guide users in effectively leveraging ASTRID, our AI-powered communication engine. No two days will be the same-you'll flex between understanding audience needs, engineering presentation workflows, and enabling leaders at every level to communicate with clarity, confidence, and impact. What You'll Do * Partner with enterprise clients to understand their most critical communication challenges, presentation workflows, and opportunities for improvement. * Become an embedded team member for the client, providing integral insights. * Help teams craft and structure powerful narratives that drive influence and decision-making, from executive ready communication to messaging to the masses * Design and build scalable, reusable presentation templates and storytelling frameworks within *Prezent* * Be a trusted advisor-helping users learn and adopt AI-driven storytelling tools to elevate their work * Deliver customized presentation solutions and lead pilots, trainings, and office hours to drive adoption, enable power users, and establish best practices * Provide structured feedback loops from client experiences to our *product and design teams*, shaping the future of the platform by improving the ‘presentation brain' for each account. * Identify and nurture *warm leads* within existing accounts for software adoption and overnight presentation services * Collaborate cross-functionally with *product*, *design*, and *engineering* teams to continuously refine user experience and product-market fit What We're Looking For * A *storyteller* with strong business communication skills and a passion for helping others make their ideas land with impact * Experience in *consulting, customer success, or business operations/strategy* * A *scientific* or *technology focused foundation*-degree in life sciences, computer science, engineering or related field * *1-3 years* of experience as a consultant in a client-facing, fast-paced environment. * Strong project management skills, and able to execute on multiple projects at a time * Strong analytical and problem-solving skills with a *structured approach* to ambiguity * Agile, adaptable, and energized by working across disciplines * A self-starter who thrives in dynamic settings and is passionate about creating an *AI-first business communications platform* * A blend of *creativity and technical fluency*-comfortable both discussing technical aspects in either biopharma or the tech industry and about scaling workflows Benefits * *ESOPs*: You'll be eligible for Employee Stock options. * *Comprehensive Benefits*: Flexible, top-tier benefits package in line with US market standards. * *Professional Growth*: Thrive in a fast-paced environment that encourages innovation, continuous learning, and career progression. Job Type: Full-time Pay: $55.00 - $65.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience: * strategic storytelling: 4 years (Required) Work Location: In person
    $55-65 hourly 60d+ ago
  • Registered Dietitian - Multiple Positions

    Lee Health 3.1company rating

    Remote or Jacksonville, FL job

    Work Type:Full and Part time Available Minimum to Midpoint Pay Rate:$27.57 - $35.84 / hour Hiring Incentives:$5,000 Sign-on bonus; plus $7,500 Relocation Incentive (if relocating from greater than 50 miles away). One-half for Part-time roles. Make a Lasting Impact on Lives - Join Lee Health as a Registered Dietitian in the greater Fort Myers, Florida area! Are you passionate about helping the community thrive through nutrition? AtLee Health, we're looking for compassionate Registered Dietitiansto join our collaborative interdisciplinary care teams. In these rewarding roles, you'll provide specialized nutrition interventions tailored to the unique needs of our patients. Whether you're drawn to the challenge of clinical nutrition in specialized populations or the joy of coordinating nutrition care plans with patients and their families, this is your opportunity to make a real difference. Current opportunities may include: Pediatrics:Full and Part-time inpatient; outpatient areas in GI and Endocrinology Adult:Full-time Inpatient; Full-time Outpatient (Cape Coral and Fort Myers); Part-time Community Outreach (Cape Coral) Cancer Support(RDOncology experience preferred):Full-time Outpatient;Partially remote(2 days remote; 3 days onsite in Bonita and Fort Myers) What We Offer You: Competitive pay Up to $12,500 in hiring incentives Room for growth & career development A team of supportive, collaborative professionals Top-tier health coverage, including no-cost services at Employee Health Clinics Education reimbursement (after 90 days) Up to 5% retirement match Supplemental benefits including Pet Insurance, Legal Insurance, and more! "I chose Lee Health because of its strong commitment to its employees and its clear set of values. I believe a fulfilling career is built on continuous growth, and Lee Health supports this through opportunities for ongoing education and professional development. This focus on learning, combined with the organization's core values, creates a workplace I'm excited to be a part of."- Maria A., RD @ Lee Health Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or Bachelor's Dietetics / Human Nutrition and Foods Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Clinical Nutrition Preferred State of Florida Licensure Requirements Licenses Required/ Preferred and/or Dietitian License Preferred Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or RD (Registered Dietitian) Required Additional Requirements Florida Licensure (LD) through the Florida Department of Profession Regulations (DPR) Optional US:FL:Cape Coral
    $27.6-35.8 hourly 6d ago
  • PACU RN - Bone and Joint

    Ohiohealth 4.3company rating

    Columbus, OH job

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Four 8-hour shifts per week Monday-Friday with Tuesday off. This position provides general nursing care to patients and families along the health illness continuum in diverse health care settings while collaborating with the health care team. He/She is accountable for the practice of nursing as defined by the Ohio Board of Nursing. Responsibilities And Duties: 30% Assessment/Diagnosis Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual. 30% Outcomes Identification/Planning Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs. 20% Implementation/Evaluation Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data. 10% Leadership Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance. 10% Operations The major duties/ responsibilities and essential functions listed above are not intended to be all-inclusive of the duties, responsibilities and essential functions to be performed by associates in this job. Associate is expected to all perform other duties as requested by supervisor. Minimum Qualifications: Associate's Degree (Required) BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing Additional Job Description: MINIMUM QUALIFICATIONS Current registered nurse license from the State of Ohio. Knowledge in assessment, planning, implementation and evaluation of nursing care. BLS certification At least 2 years of inpatient RN experience, Critical Care experience preferred Work Shift: Day Scheduled Weekly Hours : 32 Department PACU - Bone and Joint Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $48k-92k yearly est. 11d ago
  • Medical Technologist/Medical Laboratory Scientist

    Mount Carmel Health System 4.6company rating

    Canal Winchester, OH job

    *Employment Type:* Part time *Shift:* Day Shift *Description:* In accordance with the mission of Diley Ridge Medical Center, performs routine and STAT laboratory analysis on blood and body fluids, while ensuring accuracy, timeliness and efficiency; has knowledge of report results, reviews, & reports results with proper follow up; maintains all applicable equipment; completes all documentation and record keeping requirements; assists Patient Care staff with Phlebotomy. Performs testing utilizing both Laboratory analyzers and Point of Care Devices. Functioning in the spirit of teamwork and cooperation, responsible and accountable for the delivery of care and services to patients served within the Medical Center campus, this may include acceptance of duties, responsibilities and / or special projects not specified within this .Job Qualifications (Knowledge, Skills, and Abilities) * Education: Bachelor's degree in Medical Technology or related field preferred. * Licensure / Certification: American Society of Clinical Pathologists, or equivalent certification preferred. * Experience: Minimum of one year experience which includes all areas of the laboratory preferred. * Effective communication skills and decision making skills. * Ability to work under stress and respond to change. * Ability to perform professional responsibilities with minimal supervision and/or independently. * Possess a high degree of motivation, organizational ability, and the ability to respond to a changing environment. * Flexibility in schedule, with ability to cover different shifts, weekends, and holidays. * Possess a high degree of professionalism and is able to establish & maintain a good relationship with patients, co-workers & physicians. Job Relationships Reports to: Laboratory Supervisor Supervises: N / A Job Responsibilities Essential Responsibilities: * *Service Excellence:* * Exhibits the Service Excellence Behavior Standards, role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service. * *Clinical Practice: * * Performs all clinical testing, accurately, timely & efficiently (laboratory & point of care). * Reviews and validates test results and follows up with appropriate action. * Records & reports test results. * Maintains instrumentation by performing calibrations, maintenance, QC & trouble shooting. * Operates all laboratory equipment. * Performs non-technical tasks and indirect patient care activities as required by the situation. (i.e.) * Assisting with transport, outpatient/inpatient specimen collection, delivery of blood & blood products. * Responds appropriately to emergency situations, such as code blue and emergency operations plan etc. * *Communication: * * Communicates pertinent clinical information to appropriate members of the patient care team. * Maintains positive interpersonal relationships with facility personnel, medical staff, patients & the community. * Answers phones promptly and deals with all calls courteously and efficiently. * *Collaboration: * * Confers with Registered Nurses and Physicians relative to testing availability, specimen collection and patient preparation. * *Education:* * Provides patient & family education relative to phlebotomy & expectations related to process. * *Safe Practice:* * Maintains regulatory compliance. * Performs routine scheduled and specialized maintenance of laboratory equipment. * Manages an efficient workstation, keeps area clean and stocked with supplies. * Follows established guidelines for Risk Management and Organizational Integrity programs and applicable regulatory requirements. * Follows testing guidelines, as outlined in policy & procedure manual. * Practices in accordance with Infection Control guidelines and within the guidelines for an environmental exposure, as outlined in the MSDS. * Practices positive patient identification. * *Documentation:* * Completes all internal & external documentation required by policies, procedures & regulatory guidelines. * *Performance Improvement:* * In conjunction with Leadership, develops, monitors & reports quality indicators for laboratory, focusing on turn-around time, patient outcomes, regulatory compliance & risk management, customer service, and continuous quality and process improvement. * Participates in performance improvement process teams. * Active participation in the site safety team. * Ensure accuracy in patient charging; responsible for charge error correction. * *Computer Skills: * * Utilizes computer systems appropriate to area effectively. * Utilizes internet and intranet appropriately. * Utilizes Microsoft Word, Outlook and Excel * *Initiative: * * Demonstrates strong organizational skills and is able to multi-task. * Able to recognize a problem following prescribed strategies and make necessary corrections, in the absence of decision rules, will act to determine a final decision. * Teaches laboratory procedures to other Technologists. Participates in student instruction and experiences when requested. * Responsible for coordinating & monitoring the workflow of the laboratory to achieve performance measures. * Maintains a responsible attitude toward individual performance in accordance with approved policies & procedures. * Responsible for the meeting individual education and training requirements. * Responsible to facilitate improvement in patient care services, staff / physician relationships and the working climate. * Responsible / accountable for professional development, maintaining licensure and competency. * Attends departmental meetings as required. * Assists in maintenance of departmental compliance with continuous regulatory readiness. Other Job Responsibilities: * Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing. * Participates in and coordinates with organizational process to collect and evaluate information about hazards and safety practices that are used to identify safety management issues. Adheres to established policies and procedures, which may include wearing of personal protective equipment. * Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities. * Orders supplies, maintaining department inventory. * Assists in the orientation & training of new colleagues. * Exhibits a customer service and community focus. * Fosters a climate that will assist Diley Ridge Medical Center to fulfill its mission. * Accepts other responsibilities as assigned. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $43k-56k yearly est. 3d ago
  • Respiratory Therapist, RT

    Mount Carmel Health System 4.6company rating

    Columbus, OH job

    *Employment Type:* Part time *Shift:* Day Shift *Description:* **Why Mount Carmel?** With five [hospitals]( over [60 free-standing outpatient clinics]( a [college of nursing]( a [Medicare Advantage plan]( and extensive outreach and community wellness programs, [Mount Carmel Health System]( serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of [Trinity Health]( one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide. We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing. **What we offer:** * Competitive compensation and benefits packages including medical, dental, and vision coverage * Retirement savings account with employer match starting on day one * Generous paid time off programs * Relocation assistance for eligible new colleagues * Employee recognition incentive program * Tuition/professional development reimbursement * Discounted tuition and enrollment opportunities' at the Mount Carmel College of Nursing **Why Columbus? ** The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest - ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at [**************************** **About the job:** The **Registered Respiratory Therapist (RRT or CRT)**, within the Ohio Scope of Practice, provides therapeutic procedures and diagnostic testing to chronically and acutely ill patients requiring respiratory procedures. **What we are looking for:** * **Education:** Successful completion of a 2 or 4 year Respiratory Care Program, or completion of additional educational requirements allowing eligibility to obtain registry credentials. * **Licensure / Certification:** Ohio Respiratory Care Professional License to practice in the State of Ohio and National Board of Respiratory Care credential indicating RRT or CRT * **Experience:** Clinical experience in adult and neonatal respiratory therapy procedures such as aerosolized delivery of medication, mechanical ventilation, assisting with intubations and extubations, pulmonary function studies, emergency care, and obtaining and interpreting arterial blood gases. * Maintain current BLS certification. **What you will do:** * Provide Respiratory Care, ensure an environment of patient safety, promote evidence-based practice and quality initiatives and exhibit professionalism in the care of patients and their families. * Perform duties or responsibilities outside the normal routine care of the patient. * Initiate and administer therapeutic procedures, diagnostic tests and education in accordance with departmental policy and procedures. * Record information/patient assessment on the patient's medical record and maintain departmental records. * Precept new employees as requested and participate in students clinical rotations. * Demonstrate knowledge of and ability to maintain respiratory therapy equipment. * Communicate pertinent clinical information and collaborate with physicians, house staff and other health care disciplines regarding patient care, treatment and/or plan of care. -- Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $21k-47k yearly est. 1d ago
  • Chief Operating Officer - Hybrid

    North Shore Community Health 3.8company rating

    Remote or Salem, MA job

    The Chief Operating Officer (COO) is responsible for the oversight and coordination of all day-to-day operations across North Shore Community Health (NSCH), including direct responsibility for Operations, Compliance and Privacy, Emergency Preparedness, Project Management, Patient Experience, Safety & Security, and Operations Strategy. The COO also serves as the organization's Chief Compliance Officer and Privacy Officer, providing executive leadership in regulatory compliance, privacy oversight, data security, and risk mitigation. Reporting to the President and Chief Executive Officer, the COO is a core member of the Leadership Team and serves as a strategic thought partner in advancing the mission, vision, and values of the organization. This position plays a critical role in aligning strategic and operational objectives, ensuring that all departments and service lines function cohesively to deliver high-quality, patient-centered care. Reporting to the President and Chief Executive Officer, the COO is a core member of the Leadership Team and serves as a strategic thought partner in advancing the mission, vision, and values of the organization. This position plays a critical role in aligning strategic and operational objectives, ensuring that all departments and service lines function cohesively to deliver high-quality, patient-centered care. The COO oversees non-clinical functional areas, guiding the vision, strategy, and performance of departments such as Health Center Operations, Compliance, and Project Management. This role includes responsibility for the development and implementation of organization-wide performance metrics, internal controls, and improvement plans aimed at ensuring accountability, transparency, and operational excellence. The Organization North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides: * Comprehensive primary care. * Dental services. * Behavioral health care. * Care management. * Pharmacy services. * Substance abuse disorder treatment. * Nurse care management. * Insurance enrollment assistance. NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services. As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits. We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities. Mission North Shore Community Health's mission is to build healthy communities by providing exceptional care to all. Vision Healthy People | Vibrant Communities Values Accountability We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes-acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do. Integrity Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement. Empathy Empathy is a deep appreciation for another's situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients. Courage We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy. Respect NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork. Commitment NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values. EEO Statement: We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Essential Duties and Responsibilities * Serve as a strategic thought partner to the President & CEO and a key collaborator with the Leadership Team in developing and implementing strategies that align with NSCH's mission, vision, and values, including a commitment to high-quality, patient-centered care. * Collaborate with Leadership Team members to ensure strategic priorities are aligned, clearly communicated, and effectively implemented across all departments and service lines. * Partner with internal and external stakeholders to support coordination between teams and ensure alignment in both strategic planning and day-to-day operational decision-making. * Oversee the management, vision, and strategic development of the following areas: Health Center Operations, Compliance and Privacy, Project Management, Patient Experience, Safety and Security, Emergency Preparedness & Dental. * Lead the development, maintenance, and communication of an organizational performance dashboard to monitor clinical, financial and operational metrics and drive accountability and decision-making across the organization. * Direct the strategic use of data and analytics to support performance improvement initiatives, clinical care optimization, and operational excellence. * Serve as the organizational liaison to the Community Pharmacy Cooperative (CPC) and oversee pharmacy as a service line. Serve as the Chief Compliance Officer, with responsibility for: * Oversight of the Compliance Program and internal audit functions * Development and implementation of compliance policies and procedures * Coordination of corrective action plans and regulatory reporting * Staff training and organization-wide education on compliance matters Serve as the Privacy Officer, with responsibility for: * Investigation of privacy complaints and incidents * Coordination of responses to HIPAA breaches or violations * Management of a confidential reporting system for compliance/privacy concerns * Oversight of HIPAA privacy and security compliance across departments * Support the implementation and institutionalization of process improvement methodologies (such as Lean), including coaching staff and leadership on the use of tools and techniques to drive measurable improvement. Serve as Incident Commander for the Emergency Operations Plan, overseeing: Preparedness and response protocols, Continuity of operations planning and Recovery and mitigation processes. * Serve as a catalyst for cross-functional collaboration and continuous learning across all levels of the organization. * Represent NSCH in external engagements as needed, including community partnerships, agency meetings, and Board of Directors presentations, as requested by the President and CEO. Required Skills and Abilities: * Demonstrated skills and experience in collaboration, negotiation, problem identification and resolution. * Demonstrated strong management and leadership skills. * Strong teamwork, communication and interpersonal skills, * Commitment to working with underserved and disadvantaged populations and knowledge of health disparities. * Demonstrated ability to achieve results by leveraging resources with internal and external groups. Demonstrated success in building, developing and motivating high performing teams and effectively growing an organization capable of supporting sustained growth. * Although familiarity with Lean is an advantage, the only requirement is a willingness to learn and apply Lean principles. The candidate should have demonstrated experience in the following competencies: * Setting Strategy * Executing for Results * Leading Teams * Relationships and Influence Requirements Education & Experience * Master's degree in health care administration, Public Health or Business Administration or related clinical (i.e., MD, RN) or administrative discipline strongly preferred. * Minimum of five years of progressive management experience required, preferably in an ambulatory health care setting (Community Health Center experience is strongly preferred). * Strong knowledge of and experience in process improvement and facilitation. Familiarity with Lean preferred. * Strong analytical, numerical and reasoning abilities, knowledge of health information technology in primary care settings, including design and use of data to improve quality. Work Environment Conditions * Clinic, urgent care, mobile unit, telehealth, etc. * Potential exposure to infectious diseases * This posi tion operates in a professional, fast-paced, and collaborative environment. * Regular interaction with colleagues, supervisors, and/or clients occurs in person, by phone, and via digital communication platforms. * Standard office hours apply, with occasional flexibility required to meet deadlines, attend meetings, or respond to organizational needs. * Work may require sitting or standing for extended periods, using computers and other standard office equipment. * Employees are expected to follow all organizational policies and procedures, including those related to safety, confidentiality, and ethical conduct. Physical Requirements * Occasional lifting of materials (e.g., boxes, equipment) weighing up to 50 pounds * Ability to sit or stand at a desk for extended periods, with consistent use of computers and telephones * May be required to travel to multiple sites within a single day As a health center, NSCH expects all employees to receive all required vaccinations and health screenings yearly. Moreover, as a condition of employment, all employees are expected to be vaccinated against COVID-19, including providing proof of having received the COVID19 vaccine, unless a religious or medical exception is granted. All prospective employees must be vaccinated before their first day of employment, and proof of vaccination record must be provided with prehire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please get in touch with the Human Resources Department at ************ North Shore Community Health is dedicated to building a diverse workforce. Are you excited about this role but feel that your experience does not align perfectly with every requirement in the job description? We encourage you to apply! Your skills may be suited for this or other roles here at North Shore Community Health. Living on the North Shore With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England's Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and a thriving cultural scene. For Information, Please Contact: Talent Acquisition Department North Shore Community Health *************************** Salary Description $175,000 - $215,000
    $175k-215k yearly Easy Apply 2d ago
  • Senior Counsel - Healthcare IT and AI Technology Contracts

    Akron Children's Hospital 4.8company rating

    Remote or Medina, OH job

    Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite
    $97k-147k yearly est. 8d ago
  • Telehealth Community Health Worker - Hybrid

    North Shore Community Health 3.8company rating

    Remote or Salem, MA job

    Requirements · Experience in a community health center setting and/or related experience in health/human services, social services agency preferred. · BA in health or human services preferred. · Demonstrated strong communication skills with individuals and/or groups. · Spanish or Portuguese skills preferred. · Experience working with patients with chronic behavioral health needs is a plus. · Strong analytical, problem-solving, and planning skills. · Ability to successfully prioritize multiple projects on an ongoing basis. · Self-motivated and self-directed to work independently, as well as the ability to engage with various teams across the organization. · Strong computer skills and ability to quickly adapt to using an electronic health record and Microsoft Office applications. · Maintains strict adherence to the NSCH Confidentiality policy. · Incorporates NSCH Guiding Principles and Mission Statement into daily activities. · Complies with all NSCH personnel policies and procedures. · Additional desirable qualities include enthusiasm and passion for helping patients, and an empathetic nature. · Based at Salem Family Health Center, but will be expected to float to the various NSCH sites. As a health center, NSCH ensures that all employees comply with the annual requirements for vaccinations and health screenings. All employees must be vaccinated against COVID-19 as a condition of their employment unless they have been granted a religious or medical exception. Proof of COVID-19 vaccination must be provided, and prospective employees must be vaccinated before their first day of employment, submitting their vaccination record and prehire paperwork. If you need to request an exemption from the vaccine requirement or have any inquiries regarding this policy, please get in touch with the Human Resources Department at ************. At North Shore Community Health, our commitment lies in fostering a diverse workforce. If you're enthusiastic about this position but feel that your previous experience aligns differently with every requirement in the job description, we still encourage you to apply! Your skills could be a great fit for this role or other opportunities within North Shore Community Health. Living on the North Shore With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England's Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and thriving cultural scene. For Information Please Contact: Talent Acquisition Department North Shore Community Health *************************** Salary Description $26.00
    $37k-44k yearly est. Easy Apply 13d ago
  • QA Engineer (Remote)

    Primary.Health 4.1company rating

    Remote or San Francisco, CA job

    Primary.Health is the engine behind your COVID-19 testing and vaccination programs. Our web-based platform provides government agencies, schools, healthcare facilities, and community based organizations the ability to quickly register participants, schedule appointments, arrange for easy onsite check-in and check-out, and exchange data between labs and state databases, easing the reporting process. JOB TITLE: QA Engineer JOB TYPE: Full-time LOCATION: Remote JOB SCOPE: As a Quality Engineer at Primary you will be responsible for quality assurance related activities and following the complete end-to-end testing lifecycle including testing the products existing and new features, automating test cases, reporting bugs, etc. You will be working closely with our Developers and Product Managers. We are a fast moving organization, typically do multiple deployments per day, and are looking for great people to build software to help power this. MAJOR JOB DUTIES: ● Work collaboratively with cross-functional teams to plan and execute on engineering projects. ● Develop automated tests against a comprehensive healthcare platform. ● Work closely with the engineering team to figure out how best to deploy software safely MINIMUM EDUCATION: ● Bachelor's degree in Computer Science or Engineering. QUALIFICATIONS: ● Minimum of 3+ years of industry experience in QA or a testing environment ● Ability to develop test strategy, design test plans and test cases ● Experience writing automated tests with selenium, capybara, against complex web services. ● You're fluent in at least one major programming language and would be able to switch between multiple languages. In our stack, we mainly use Ruby on Rails and React. ● You have strong SQL query knowledge ● You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products. ● You're curious, you're data-driven, you love to ask questions, and you think critically about problems. ● You love delivering value to your users and your teammates through your work. Nice-to-Have Qualification: ● You've demonstrated your ability to thrive in a fast-paced startup environment. Primary embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $83k-113k yearly est. 60d+ ago
  • Travel CT/X-Ray Technologist - $2,201 per week

    Wellspring Nurse Source 4.4company rating

    Middleburg Heights, OH job

    Wellspring Nurse Source is seeking a travel CT Technologist for a travel job in Middleburg Heights, Ohio. Job Description & Requirements Specialty: CT Technologist Discipline: Allied Health Professional Start Date: 01/19/2026 Duration: 13 weeks 24 hours per week Shift: 12 hours, days Employment Type: Travel Wellspring Nurse Source Job ID #35373668. Pay package is based on 12 hour shifts and 24.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Allied CT Technologist About Wellspring Nurse Source Wellspring is nurse owned and operated which means that we get you, we stand behind you, and we advocate for you. We are 100% committed to helping you find your best job at the best rate. We are unwavering in our commitment to supporting our clinicians on every step of their travel adventure, assisting with everything from onboarding and payroll to on-the-job clinical support with a dedicated Clinician Success Team. You're not just a number at Wellspring, you're a valued member of our family. Join us and experience the Wellspring difference.
    $34k-43k yearly est. 3d ago
  • Project Manager - Hybrid

    North Shore Community Health Inc. 3.8company rating

    Remote or Salem, MA job

    Description: The position requires a minimum of two days in the office per week. However, based on operational needs, additional in-office days may be required. The Operations Project Manager (PM) is a key member of the Operations Team, supporting the Director of Operations and Chief Operations Officer as well as other leadership members in developing and implementing projects to improve operations, clinical performance, quality of care, and compliance, while advancing organizational goals related to healthcare delivery. Reporting directly to the Director of Operations, the PM is responsible for developing project plans, gathering data to monitor key performance indicators, and supporting performance improvement and Patient-Centered Medical Home efforts. Additionally, the PM develops reports and performs analytics on healthcare access and efficiency measures to facilitate data-driven decision-making. Beyond reporting and project management, the PM supports work groups with meeting facilitation, follow-up tasks, and daily administrative duties as needed. The PM also collaborates with the Compliance Team to manage the annual risk assessment process, develop the annual compliance work plan, and co-lead the monthly compliance committee meetings. The Organization North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides: Comprehensive primary care. Dental services. Behavioral health care. Care management. Pharmacy services. Substance abuse disorder treatment. Nurse care management. Insurance enrollment assistance. NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services. As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits. We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities. Mission North Shore Community Health's mission is to build healthy communities by providing exceptional care to all. Vision Healthy People | Vibrant Communities Values Accountability We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes-acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do. Integrity Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement. Empathy Empathy is a deep appreciation for another's situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients. Courage We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy. Respect NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork. Commitment NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values. EEO Statement: We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Essential Duties and Responsibilities Works closely with the COO, CMO and Director of Operations to understand the organization's strategic priorities and the projects related to these strategic efforts. Creates long- and short-term project plans for the full scope of responsibilities of the Operations Team. This may include performance improvement initiatives, training programs and overall operational improvement projects. Works to support project teams, workgroups and/or other clinical or administrative leaders to move key initiatives forward. Providing support for meeting preparation such as collecting input for agendas and meeting materials, assisting with preparation of meeting materials (i.e., PowerPoint presentations; agenda documents; handouts, etc.). The PM also supports post-meeting follow-up, as needed, such as sending minutes/summaries and assigned tasks to participants and following up with participants for deliverables. Serve as a point of contact for the Operations Team when multiple departments are assigned to the same project to ensure team actions remain in synergy. Responsible for monitoring progress and timelines and communicating concerns to the Operations Team. Participates in project-related research and information gathering, as needed. Supports creation and/or maintenance of documentation, which includes, but is not limited to, workflows, standard work, process analyses, measurement tools, training documents, surveys, forms, letters and reporting. Supports assessing data availability and collection of data and information as it relates to assigned projects or other work efforts. Identifies potential obstacles and works with the Project Lead to diagnose and determine solution(s). Builds and fosters relationships with staff in all areas and levels of the organization including senior leadership, clinicians, and other key stakeholders to enhance collaboration, trust, and communication across the organization. Conduct the annual compliance risk assessment with subject matter experts and business owners across the organization. Helps co-create the annual compliance workplan and assist the Director of Compliance in the monitoring of its activities. Helps co-lead the Compliance committee and communicate with committee members on related work. Adhere to HIPAA rules including maintaining strict patient confidentiality. Attend/complete all required trainings and participate in meetings as required. Perform additional duties as requested to fulfill NSCH's mission. Requirements: Required Skills and Abilities Bachelor's degree in health management/administration, business, or another healthcare-related field is required. Five (5) years of experience in Healthcare/Public Health can substitute for a degree. A minimum of three (3) years in general administration or project coordination, preferably with at least one (1) year of experience in a healthcare or public health setting. Education & Experience Strong organizational, time management, and project management skills to effectively track, report on, and manage multiple projects and priorities. Excellent written and verbal communication skills with the ability to work collaboratively in a team environment. High attention to detail and follow-through on assigned tasks and deliverables. High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Proven ability to prioritize and execute tasks in a fast-paced environment while working effectively with medical staff and clinical operations partners. Experience with project management tools, process improvement projects, and/or Lean/Six Sigma methodologies preferred. Demonstrated ability to work effectively with a culturally diverse population. Work Environment Conditions This position operates in a professional, fast-paced, and collaborative environment. Regular interaction with colleagues, supervisors, and/or clients occurs in person, by phone, and via digital communication platforms. Standard office hours apply, with occasional flexibility required to meet deadlines, attend meetings, or respond to organizational needs. Work may require sitting or standing for extended periods, using computers and other standard office equipment. Employees are expected to follow all organizational policies and procedures, including those related to safety, confidentiality, and ethical conduct. Physical Requirements Occasional lifting of materials (e.g., boxes, equipment) weighing up to 50 pounds Ability to sit or stand at a desk for extended periods, with consistent use of computers and telephones May be required to travel to multiple sites within a single day As a health center, NSCH expects all employees to receive all required vaccinations and health screenings yearly. Moreover, as a condition of employment, all employees are expected to be vaccinated against COVID-19, including providing proof of having received the COVID 19 vaccine, unless a religious or medical exception is granted. All prospective employees must be vaccinated before their first day of employment, and proof of vaccination record must be provided with pre hire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please get in touch with the Human Resources Department at ************ North Shore Community Health is dedicated to building a diverse workforce. Are you excited about this role but feel that your experience does not align perfectly with every requirement in the job description? We encourage you to apply! Your skills may be suited for this or other roles here at North Shore Community Health. Living on the North Shore With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England's Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and a thriving cultural scene. For Information, Please Contact: Talent Acquisition Department North Shore Community Health ***************************
    $95k-143k yearly est. Easy Apply 31d ago
  • CX Support Specialist (Remote)

    Primary.Health 4.1company rating

    Remote or San Francisco, CA job

    Primary.Health is the engine behind your COVID-19 testing and vaccination programs. Our web-based platform provides government agencies, schools, healthcare facilities, and community based organizations the ability to quickly register participants, schedule appointments, arrange for easy onsite check-in and check-out, and exchange data between labs and state databases, easing the reporting process. JOB TITLE: CX Support Specialist, I REPORTING TO: Technical Program Manager JOB TYPE: Full-time LOCATION: Remote JOB SCOPE: At Primary, we believe in tackling hard problems together as a team, with strong values around collaboration, accountability, and transparency while assisting participants in getting tested and vaccinated. Primary Health is looking for individuals to help support mass COVID-19 testing and vaccinations occurring throughout the country. The role requires someone with baseline knowledge of healthcare delivery and web technology proficiency. This would include email and phone support via Zendesk and Kustomer. A proficiency with using Google Workspace apps (G Suite) and Chrome browser is ideal. Most support tasks will include helping participants register for testing appointments, providing basic information, and assisting patients with accessing their results via the online portal. This role is full time for ongoing work with Primary's CX Support Team. Our main Support hours are 7am-7pm Pacific Time Mon-Sun. We have two different shift options. Shift 1 is 7 am-4 pm PST or Shift 2 is 10 am-7 pm, Monday-Sunday. It's required to work a Saturday or Sunday weekend shift once a week. We're seeking a commitment of 40 hours/week and are looking for team members bilingual in Spanish as well. MAJOR JOB DUTIES: Handles incoming support calls for patients needing Covid testing or vaccinations. Most support tasks will include helping patients register for testing appointments, providing basic information, confirming appointments, and assisting patients with accessing their results via the online portal. Responsible for adhering to CX Policies and Procedures and discipline system. Escalate issues with registering and scheduling (unknown cancellations) to Tier II Support Specialists. Focuses on quality, performance and KPI's to be successful. Participates in support syncs. Stays up to date and well informed with Covid rules and processes for various clients. QUALIFICATIONS: Experience with customer service and answering calls in a call center environment. Must have clear communication skills and typing skills. Can communicate empathetically and enjoys helping people. Tech savvy with knowledge of computer programs such as Zendesk, Kustomer, Ujet and/ or other call center and ticketing software. A proficiency with using Google Workspace apps (G Suite) and Chrome browser is ideal. Ability to work under pressure and in a continuously changing environment. Has open communication with assigned Team Lead and management. Primary embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $40k-50k yearly est. 60d+ ago
  • Critical Care/ED Nurse Residency - Marion General/Hardin Memorial

    Ohiohealth 4.3company rating

    Marion, OH job

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: At OhioHealth, we help registered nurses new to acute care transition to bedside care by building the knowledge, skills, professional presence, and experience needed to be an OhioHealth nurse. Our residents will experience the benefit of centralized recruitment during the application, interview and hiring process. Beginning upon hire, OhioHealth's Nurse Residency Program is customized to meet the needs of the transitioning nurse by incorporating central and track specific learning experiences. Our program is designed to extend beyond clinical orientation to support the nurse residents throughout their first year by facilitating interactions with experienced preceptors, subject matter experts and small peer groups. This position provides general nursing care to patients and families along the health illness continuum in diverse health care settings while collaborating with the health care team. He/She is accountable for the practice of nursing as defined by the Ohio Board of Nursing. Responsibilities And Duties: Assessment/Diagnosis - Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual (30%). Outcomes Identification/Planning - Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs (30%). Implementation/Evaluation - Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data (20%). Leadership - Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance (10%). Operations (10%). As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time. Minimum Qualifications: Associate's Degree (Required) BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing Additional Job Description: RN - Registered Nurse BLS - Basic Life Support CPR - Cardiopulmonary Resuscitation Field of Study: Nursing Years of Experience 0 Work Shift: Variable Scheduled Weekly Hours : 36 Department CC Med Surg Fellowship Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $53k-78k yearly est. 11d ago
  • CX QA Specialist (Remote)

    Primary.Health 4.1company rating

    Remote or San Francisco, CA job

    Primary.Health is the engine behind your COVID-19 testing and vaccination programs. Our web-based platform provides government agencies, schools, healthcare facilities, and community based organizations the ability to quickly register participants, schedule appointments, arrange for easy onsite check-in and check-out, and exchange data between labs and state databases, easing the reporting process. JOB TITLE: CX QA Specialist REPORTING TO: Technical Program Manager JOB TYPE: Full-time LOCATION: Remote JOB SCOPE: At Primary, we believe in tackling hard problems together as a team, with strong values around collaboration, accountability, and transparency while assisting participants in getting tested and vaccinated. CX QA Specialist is responsible for assessing the performance quality of CX Support Specialists and ensuring a full understanding and implementation of company processes. The QA Specialist reports to the CX Lead, Quality Assurance. They'll monitor everything pertaining to quality with CX calls and emails in the Support Specialists files and provide their feedback which will roll up to the Team Leads and CX Management. They'll monitor inbound and outbound calls and emails to ensure accuracy and compliance guidelines are followed. They'll work closely with the CX Lead, Quality Assurance, Team Leads and management to ensure professionalism, competence, and capability. The ideal candidate pays close attention to detail, is organized and has strong written and verbal communication skills. A proficiency with using Google Workspace apps (G Suite) and Chrome browser is ideal. The ideal candidate is detailed-oriented and organized. Is able to openly communicate with the CX team and Management. MAJOR JOB DUTIES: Monitor inbound and outbound inquiries (phone and email) to ensure accuracy and quality and is in accordance with company policies and procedures. Ensure full participation and engagement in all company-related events and commitments. Provide constructive feedback via QA form to CX leads so they can relay to CX Customer Support Specialists to further improve their skills, understanding, and knowledge. Stays up to date with changes and new client processes and guidelines. Act as a liaison between Team Leads and CX Support Team. Contribute to team culture in a positive manner and foster a healthy and comfortable work environment. Informs CX Lead, Quality Assurance and Management when an agent is on their final warning and assists with next steps such which can lead up to termination. QUALIFICATIONS: Pays attention to detail and is able to assist with processes, and documentation. Sets a good example to CX agents and Team Leads. Able to monitor according to QA guidelines and provide detailed notes and feedback on all CX Support Specialists. Excellent written and typing skills. Proficient with Google suite. Tech savvy with knowledge of telephone equipment and relevant computer programs such as Zendesk, Kustomer, Ujet and/ or other call center and ticketing software. Primary embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $70k-97k yearly est. 60d+ ago
  • Registered Dietitian (Up to $12,500 in Incentives/Relocation)

    Lee Health 3.1company rating

    Remote or Fort Myers, FL job

    Work Type:Full and Part time Available Minimum to Midpoint Pay Rate:$27.57 - $35.84 / hour Hiring Incentives:$5,000 Sign-on bonus; plus $7,500 Relocation Incentive (if relocating from greater than 50 miles away). One-half for Part-time roles. Make a Lasting Impact on Lives - Join Lee Health as a Registered Dietitian in the greater Fort Myers, Florida area! Are you passionate about helping the community thrive through nutrition? AtLee Health, we're looking for compassionate Registered Dietitiansto join our collaborative interdisciplinary care teams. In these rewarding roles, you'll provide specialized nutrition interventions tailored to the unique needs of our patients. Whether you're drawn to the challenge of clinical nutrition in specialized populations or the joy of coordinating nutrition care plans with patients and their families, this is your opportunity to make a real difference. Current opportunities may include: Pediatrics:Full and Part-time inpatient; outpatient areas in GI and Endocrinology Adult:Full-time Inpatient; Full-time Outpatient (Cape Coral and Fort Myers); Part-time Community Outreach (Cape Coral) Cancer Support(RDOncology experience preferred):Full-time Outpatient;Partially remote(2 days remote; 3 days onsite in Bonita and Fort Myers) What We Offer You: Competitive pay Up to $12,500 in hiring incentives Room for growth & career development A team of supportive, collaborative professionals Top-tier health coverage, including no-cost services at Employee Health Clinics Education reimbursement (after 90 days) Up to 5% retirement match Supplemental benefits including Pet Insurance, Legal Insurance, and more! "I chose Lee Health because of its strong commitment to its employees and its clear set of values. I believe a fulfilling career is built on continuous growth, and Lee Health supports this through opportunities for ongoing education and professional development. This focus on learning, combined with the organization's core values, creates a workplace I'm excited to be a part of."- Maria A., RD @ Lee Health Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or Bachelor's Dietetics / Human Nutrition and Foods Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Clinical Nutrition Preferred State of Florida Licensure Requirements Licenses Required/ Preferred and/or Dietitian License Preferred Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or RD (Registered Dietitian) Required Additional Requirements Florida Licensure (LD) through the Florida Department of Profession Regulations (DPR) Optional US:FL:Cape Coral
    $27.6-35.8 hourly 6d ago
  • Senior Counsel - Healthcare IT and AI Technology Contracts

    Akron Children's Hospital 4.8company rating

    Remote or Ravenna, OH job

    Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite
    $97k-148k yearly est. 8d ago
  • Telehealth Community Health Worker - Hybrid

    North Shore Community Health Inc. 3.8company rating

    Remote or Salem, MA job

    Description: This is a part-time (20 hours), grant-funded role. This position will end effective 4/30/2026, with no opportunity for continuation. North Shore Community Health (NSCH) is an industry leader in exceptional delivery of community healthcare. The Telehealth Community Health Worker plays an important role in assisting patients in accessing high-quality telehealth care at North Shore, with the goal of creating equitable access to telehealth services, care, and treatment. This individual will work 1:1 with patients to provide culturally-appropriate education regarding our medical and behavioral health telehealth services, including usage of our telehealth platform and MyChart. The Organization North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides: Comprehensive primary care. Dental services. Behavioral health care. Care management. Pharmacy services. Substance abuse disorder treatment. Nurse care management. Insurance enrollment assistance. NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services. As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits. We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities. Mission North Shore Community Health's mission is to build healthy communities by providing exceptional care to all. Vision Healthy People | Vibrant Communities Values Accountability We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes-acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do. Integrity Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement. Empathy Empathy is a deep appreciation for another's situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients. Courage We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy. Respect NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork. Commitment NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values. EEO Statement: We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Essential Functions: · Provides digital literacy education to patients and families with the goal of increasing confidence and moving patients to video telehealth visits · Utilizes EMR tools and provider relationships to identify patients experiencing core barriers to digital equity. · Offers demonstration of patient portal services (MyChart) and telehealth platform (Doximity) to patients upon request to streamline upcoming appointments and remove barriers. · Assist New Patients in completing necessary paperwork to initiate care at North Shore. · Follow established workflows to help transition eligible in-person appointments to telehealth, with a focus on supporting patients who are more likely to be seen in person. Work closely with the Senior Director of Patient Access to carry out these processes. · Manage communications on multiple platforms between clinical staff to identify patients seeking information or education on telehealth services or access. · Use appropriate technology, such as computers, for work-based communication according to North Shore Community Health requirements. · Other duties as assigned. Requirements: · Experience in a community health center setting and/or related experience in health/human services, social services agency preferred. · BA in health or human services preferred. · Demonstrated strong communication skills with individuals and/or groups. · Spanish or Portuguese skills preferred. · Experience working with patients with chronic behavioral health needs is a plus. · Strong analytical, problem-solving, and planning skills. · Ability to successfully prioritize multiple projects on an ongoing basis. · Self-motivated and self-directed to work independently, as well as the ability to engage with various teams across the organization. · Strong computer skills and ability to quickly adapt to using an electronic health record and Microsoft Office applications. · Maintains strict adherence to the NSCH Confidentiality policy. · Incorporates NSCH Guiding Principles and Mission Statement into daily activities. · Complies with all NSCH personnel policies and procedures. · Additional desirable qualities include enthusiasm and passion for helping patients, and an empathetic nature. · Based at Salem Family Health Center, but will be expected to float to the various NSCH sites. As a health center, NSCH ensures that all employees comply with the annual requirements for vaccinations and health screenings. All employees must be vaccinated against COVID-19 as a condition of their employment unless they have been granted a religious or medical exception. Proof of COVID-19 vaccination must be provided, and prospective employees must be vaccinated before their first day of employment, submitting their vaccination record and prehire paperwork. If you need to request an exemption from the vaccine requirement or have any inquiries regarding this policy, please get in touch with the Human Resources Department at ************. At North Shore Community Health, our commitment lies in fostering a diverse workforce. If you're enthusiastic about this position but feel that your previous experience aligns differently with every requirement in the job description, we still encourage you to apply! Your skills could be a great fit for this role or other opportunities within North Shore Community Health. Living on the North Shore With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England's Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and thriving cultural scene. For Information Please Contact: Talent Acquisition Department North Shore Community Health ***************************
    $37k-44k yearly est. Easy Apply 26d ago
  • Experienced Staff RN Surgery

    Ohiohealth 4.3company rating

    Dublin, OH job

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Provides general nursing care to patients and families throughout the continuum of care in diverse, acute health care settings. (Department has scheduled staff to operate 24/7/365). The RN accountable for the practice of nursing as defined by the Ohio Board of Nursing. The RN delegates nursing tasks to licensed practical nurses (LPNs) and unlicensed assistive personnel (UAPs) using the criteria written in the Ohio Nurse Practice Act. According to department policies and nursing care standards, provides professional nursing care services to patients. Responsible for assessing, planning, implementing, and evaluating nursing care provided to assigned patients. Responsibilities And Duties: Assessment/Diagnosis - Performs initial, ongoing, and functional health status assessment as applicable to the population and or individual (30%). Outcomes Identification/Planning - Based on nursing diagnoses and collaborative problems, documents planned nursing interventions to achieve outcomes appropriate to patient needs (30%). Implementation/Evaluation - Evaluates and documents response to nursing interventions and achievement of outcomes at appropriately determined intervals; as part of a multidisciplinary team, revises plan of care based on evaluative data (20%). Leadership - Actively participates in process improvement activities to achieve targeted measures of clinical quality, customer satisfaction, and financial performance (10%). Operations (10%). As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time. Minimum Qualifications: Associate's Degree: Nursing (Required) BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing Additional Job Description: MINIMUM QUALIFICATIONS Current Registered Nurse license from the State of Ohio and/or current Registered Nurse license in good standing with a multi-state compact state. BLS certification BSN required at 5 years of employment Must have at least 1 year of recent OR RN experience Work Shift: Day Scheduled Weekly Hours : 40 Department Surgery Main Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $46k-75k yearly est. 9d ago
  • Project Manager - Hybrid

    North Shore Community Health 3.8company rating

    Remote or Salem, MA job

    The position requires a minimum of two days in the office per week. However, based on operational needs, additional in-office days may be required. The Operations Project Manager (PM) is a key member of the Operations Team, supporting the Director of Operations and Chief Operations Officer as well as other leadership members in developing and implementing projects to improve operations, clinical performance, quality of care, and compliance, while advancing organizational goals related to healthcare delivery. Reporting directly to the Director of Operations, the PM is responsible for developing project plans, gathering data to monitor key performance indicators, and supporting performance improvement and Patient-Centered Medical Home efforts. Additionally, the PM develops reports and performs analytics on healthcare access and efficiency measures to facilitate data-driven decision-making. Beyond reporting and project management, the PM supports work groups with meeting facilitation, follow-up tasks, and daily administrative duties as needed. The PM also collaborates with the Compliance Team to manage the annual risk assessment process, develop the annual compliance work plan, and co-lead the monthly compliance committee meetings. The Organization North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides: * Comprehensive primary care. * Dental services. * Behavioral health care. * Care management. * Pharmacy services. * Substance abuse disorder treatment. * Nurse care management. * Insurance enrollment assistance. NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services. As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits. We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities. Mission North Shore Community Health's mission is to build healthy communities by providing exceptional care to all. Vision Healthy People | Vibrant Communities Values Accountability We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes-acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do. Integrity Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement. Empathy Empathy is a deep appreciation for another's situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients. Courage We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy. Respect NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork. Commitment NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values. EEO Statement: We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Essential Duties and Responsibilities * Works closely with the COO, CMO and Director of Operations to understand the organization's strategic priorities and the projects related to these strategic efforts. * Creates long- and short-term project plans for the full scope of responsibilities of the Operations Team. This may include performance improvement initiatives, training programs and overall operational improvement projects. * Works to support project teams, workgroups and/or other clinical or administrative leaders to move key initiatives forward. Providing support for meeting preparation such as collecting input for agendas and meeting materials, assisting with preparation of meeting materials (i.e., PowerPoint presentations; agenda documents; handouts, etc.). The PM also supports post-meeting follow-up, as needed, such as sending minutes/summaries and assigned tasks to participants and following up with participants for deliverables. * Serve as a point of contact for the Operations Team when multiple departments are assigned to the same project to ensure team actions remain in synergy. Responsible for monitoring progress and timelines and communicating concerns to the Operations Team. * Participates in project-related research and information gathering, as needed. * Supports creation and/or maintenance of documentation, which includes, but is not limited to, workflows, standard work, process analyses, measurement tools, training documents, surveys, forms, letters and reporting. * Supports assessing data availability and collection of data and information as it relates to assigned projects or other work efforts. * Identifies potential obstacles and works with the Project Lead to diagnose and determine solution(s). * Builds and fosters relationships with staff in all areas and levels of the organization including senior leadership, clinicians, and other key stakeholders to enhance collaboration, trust, and communication across the organization. * Conduct the annual compliance risk assessment with subject matter experts and business owners across the organization. * Helps co-create the annual compliance workplan and assist the Director of Compliance in the monitoring of its activities. * Helps co-lead the Compliance committee and communicate with committee members on related work. * Adhere to HIPAA rules including maintaining strict patient confidentiality. * Attend/complete all required trainings and participate in meetings as required. Perform additional duties as requested to fulfill NSCH's mission. Requirements Required Skills and Abilities * Bachelor's degree in health management/administration, business, or another healthcare-related field is required. Five (5) years of experience in Healthcare/Public Health can substitute for a degree. * A minimum of three (3) years in general administration or project coordination, preferably with at least one (1) year of experience in a healthcare or public health setting. Education & Experience * Strong organizational, time management, and project management skills to effectively track, report on, and manage multiple projects and priorities. * Excellent written and verbal communication skills with the ability to work collaboratively in a team environment. * High attention to detail and follow-through on assigned tasks and deliverables. * High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). * Proven ability to prioritize and execute tasks in a fast-paced environment while working effectively with medical staff and clinical operations partners. * Experience with project management tools, process improvement projects, and/or Lean/Six Sigma methodologies preferred. * Demonstrated ability to work effectively with a culturally diverse population. Work Environment Conditions * This position operates in a professional, fast-paced, and collaborative environment. * Regular interaction with colleagues, supervisors, and/or clients occurs in person, by phone, and via digital communication platforms. * Standard office hours apply, with occasional flexibility required to meet deadlines, attend meetings, or respond to organizational needs. * Work may require sitting or standing for extended periods, using computers and other standard office equipment. * Employees are expected to follow all organizational policies and procedures, including those related to safety, confidentiality, and ethical conduct. Physical Requirements * Occasional lifting of materials (e.g., boxes, equipment) weighing up to 50 pounds * Ability to sit or stand at a desk for extended periods, with consistent use of computers and telephones * May be required to travel to multiple sites within a single day As a health center, NSCH expects all employees to receive all required vaccinations and health screenings yearly. Moreover, as a condition of employment, all employees are expected to be vaccinated against COVID-19, including providing proof of having received the COVID19 vaccine, unless a religious or medical exception is granted. All prospective employees must be vaccinated before their first day of employment, and proof of vaccination record must be provided with prehire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please get in touch with the Human Resources Department at ************ North Shore Community Health is dedicated to building a diverse workforce. Are you excited about this role but feel that your experience does not align perfectly with every requirement in the job description? We encourage you to apply! Your skills may be suited for this or other roles here at North Shore Community Health. Living on the North Shore With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England's Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and a thriving cultural scene. For Information, Please Contact: Talent Acquisition Department North Shore Community Health *************************** Salary Description $70,000 - $85,000
    $70k-85k yearly Easy Apply 31d ago

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