Post job

BitGo jobs in Palo Alto, CA - 2892 jobs

  • Customer Success, Operations

    Bitgo 4.5company rating

    Bitgo job in San Francisco, CA

    BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit ************** We're looking for a Customer Success, Operations Associate to join our growing Customer Success team. In this role, you'll be the operational engine behind our high-performing CSMs, helping streamline processes, analyze customer data, and scale impact across our global client base. You'll work cross-functionally with Sales, Product, Engineering, and Support to improve the end-to-end customer experience and help drive retention, adoption, and growth. Responsibilities Support the Customer Success team with data analysis, reporting, and operational workflows to drive customer outcomes. Own and optimize key CS tools and systems (e.g., Gainsight, Salesforce, Looker), ensuring data integrity and usability for strategic decision-making. Build and maintain dashboards to track key metrics like health scores, engagement, adoption, renewal/expansion opportunities, and churn risk. Coordinate onboarding and enablement processes for new clients, ensuring timely handoffs and smooth transitions. Partner with CSMs to create and maintain success plans, renewal playbooks, and account documentation. Monitor customer lifecycle stages and trigger automated or manual interventions based on customer behavior and health indicators. Collaborate with GTM and Product teams to surface customer insights and feedback that can shape roadmap priorities and product enhancements. Manage internal knowledge bases, process documentation, and SOPs to ensure the CS team is equipped with the tools and information they need. Identify and implement scalable improvements that enhance operational efficiency and customer impact. Skills & Experience 1-3 years of experience in Customer Success Operations, Sales/Revenue Operations, or Business Operations within TradFi, SaaS, fintech, or crypto. Familiarity with CS and CRM tools like Gainsight, Salesforce, Looker, Zendesk, or equivalent. Strong analytical skills and comfort working with data to uncover trends, drive insights, and inform decisions. Proficient in Excel/Google Sheets; experience with SQL, Python, or data visualization tools is a plus. Detail-oriented and highly organized with a process improvement mindset. Clear communicator with the ability to translate complexity into action for both internal and external stakeholders. Self-starter who thrives in a fast-paced, cross-functional environment. Interest in digital assets, blockchain, or financial technology is a strong advantage. Performance Indicators Accuracy, consistency, and completeness of customer data and reporting. Time to onboard and enablement success for new customers. Efficiency gains in CS workflows and processes. Support in achieving team KPIs: GDR, NDR, adoption metrics, and churn reduction. Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets. Here are some of the benefits of working at BitGo: Competitive base salary, bonus and stock options 100% company paid health insurance for employee, partner and dependents Paid parental leave, paid vacation Free custom lunches, dinners and snacks Computer equipment and workplace furniture to suit your needs Great colleagues and inspiring startup environment Benefits may vary based on location* Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing. Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $90,000 - $120,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
    $33k-38k yearly est. Auto-Apply 6d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Product Designer

    Bitgo 4.5company rating

    Bitgo job in San Francisco, CA

    BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit ************** We are looking to hire a full-time Product Designer, reporting to our Head of Design, to help build the future of BitGo's Wallet Services. You will help develop novel features for our platform starting with definition and vision through to execution and launch. You are a passionate user advocate and able to balance business goals with proven user needs. You will need to be self-motivating and able to excel at juggling multiple projects in a startup environment. This is an opportunity to join a bold and passionate team working on unique product challenges that will shape the future of decentralized finance services. This role will require being full-time onsite at one of our Bay Area offices in San Francisco or Palo Alto to support collaborative team dynamics and innovative problem-solving Responsibilities * You will lead digital product design projects from research to conception to launch * Participate in all aspects of the design process (research, ideation, design, and user testing) * Convey user needs through personas, journey maps, user flows, wireframes, and prototypes * Organize and lead workshops, design reviews, user interviews, and internal lessons * Collaborate with multidisciplinary teams and advocate for design excellence * Maintain and evolve toolkits, design systems, and brand collateral * Contribute to the overall growth, productivity, and culture of the BitGo design team Qualifications * 3+ years of experience designing web-based and mobile software * Deep understanding of the product design process, design thinking, design tools, and methodologies * Ability to build user empathy and translate business understanding into beautiful, intuitive designs * Humble yet able to defend design decisions using data, a solid design philosophy, and creative process * A knack for visualizing complex data or user processes through diagrams and elegant interfaces * Strong command of layout, iconography, typography, and information architecture * A passion for exploring new design methods, processes, tools, and emerging technologies * Portfolio showcasing case studies and process behind your design solutions Nice to have: * Experience working in and passion for digital assets and Web3 technologies * Participate in the greater design community through speaking, writing, hosting events, and showcasing work * Knowledge of front-end development languages such as HTML, CSS, JavaScript, React, etc. * Experience building UI libraries and managing design systems Not all applicants will have skills that match a job description 100%. BitGo values diverse experiences in all industries. We are consistently looking for people with different perspectives. Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets. Here are some of the benefits* of working at BitGo: * Competitive base salary, bonus and stock options * 100% company paid health insurance for employee, partner and dependents * Up to 4% 401k company match * Paid parental leave, Paid vacation * Free commuter/parking pass; 5 min from Caltrain * Free custom lunches, dinners and snacks * Computer equipment and workplace furniture to suit your needs * Great colleagues and inspiring startup environment * *Benefits may vary based on location Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing. Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $120,000 - $165,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
    $120k-165k yearly Auto-Apply 25d ago
  • Staff Backend Lead: Scalable Distributed Infra

    Asana 4.6company rating

    San Francisco, CA job

    A technology company in San Francisco is seeking a Staff Software Engineer to lead a team focused on scaling their in-house web framework. The ideal candidate will have over 6 years of experience in backend services, strong leadership skills, and a passion for mentoring. This role ensures high availability and performance through collaboration with multiple teams. The compensation range is $248,000 - $316,000, with equity and other benefits included in the package. #J-18808-Ljbffr
    $248k-316k yearly 5d ago
  • Senior PM: Creators on Search - Shape Global Discovery

    Google Inc. 4.8company rating

    Mountain View, CA job

    A leading tech company is seeking a Senior Product Manager for the Creators on Search team based in Mountain View, CA. The role involves defining product strategies and collaborating with various teams to improve user engagement through innovative features. Candidates should have strong product management experience, with a focus on creator-centric products. The position offers a competitive salary ranging from $183,000 to $271,000 plus bonuses and benefits. #J-18808-Ljbffr
    $183k-271k yearly 5d ago
  • Strategic Growth & Portfolio Lead

    Asana 4.6company rating

    San Francisco, CA job

    A leading collaboration platform in San Francisco is seeking a Corporate Strategy and Planning Lead to drive market analysis and long-term strategic initiatives. You will collaborate across teams to translate visions into actionable growth bets, focusing on SaaS business models. The ideal candidate has over 10 years of experience, exceptional leadership abilities, and deep knowledge of mergers and acquisitions. This role offers a competitive salary and a hybrid work model. #J-18808-Ljbffr
    $202k-279k yearly est. 5d ago
  • ASIC Design Verification Engineer, Machine Learning

    Google Inc. 4.8company rating

    Sunnyvale, CA job

    corporate_fare Google place Sunnyvale, CA, USA Apply Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience. 4 years of experience with design verification. Experience with SystemVerilog/Verilog. Preferred qualifications: Master's degree or PhD in Electrical Engineering, Computer Engineering or Computer Science, with an emphasis on computer architecture. 6 years of experience with silicon design verification. Experience contributing across the entire design and verification life cycle. Experience optimizing tools, flows, and methodologies to improve efficiency. Experience with scripting languages (e.g., Python or Perl). Excellent problem solving and communication skills. About the job In this role, you'll work to shape the future of AI/ML hardware acceleration. You will have an opportunity to drive cutting-edge TPU (Tensor Processing Unit) technology that powers Google's most demanding AI/ML applications. You'll be part of a team that pushes boundaries, developing custom silicon solutions that power the future of Google's TPU. You'll contribute to the innovation behind products loved by millions worldwide, and leverage your design and verification expertise to verify complex digital designs, with a specific focus on TPU architecture and its integration within AI/ML-driven systems. As an ASIC Design Verification Engineer, you will use design and verification expertise to verify complex digital designs. You will collaborate closely with design and verification engineers in active projects and perform direct verification. Using SystemVerilog coding and problem solving skills, you will build efficient and effective constrained-random verification environments that exercise designs through their corner-cases and expose all types of bugs. You will be responsible for the full lifecycle of verification, from verification planning to test execution, to collecting and closing coverage. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $132,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google . Responsibilities Plan the verification of complex digital design blocks by fully understanding the design specification and interacting with design engineers to identify important verification scenarios. Create and enhance constrained-random verification environments using SystemVerilog and UVM, or formally verify designs with SVA and industry leading formal tools. Identify and write all types of coverage measures for stimulus and corner-cases. Debug tests with design engineers to deliver functionally correct design blocks. Close coverage measures to identify verification holes and to show progress towards tape-out. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
    $149k-193k yearly est. 6d ago
  • Software Engineer, AI Agents & Teammates

    Asana 4.6company rating

    San Francisco, CA job

    A leading project management tool provider is seeking a Software Engineer to build AI Teammates that enhance productivity and collaboration. Based in San Francisco, you'll work on agent workflows and evaluate AI systems, partnering closely with PM, Design, and Research. The ideal candidate has strong software engineering skills and a passion for AI, with a competitive salary between $171,000-$258,000. #J-18808-Ljbffr
    $171k-258k yearly 4d ago
  • Lighthouse Principal Customer Event & Engagement Manager

    Intuit Inc. 4.8company rating

    Mountain View, CA job

    We are seeking a highly organized, proactive, and strategically-minded Principal to play a vital role in scaling the Intuit Lighthouse program. This individual will be responsible for leading the strategy, planning, and execution of high-impact customer events to ensure seamless customer engagements. This role requires exceptional organizational and communication skills, and the ability to thrive in a highly matrixed, cross-functional team environment. You will contribute significantly to the program's overall success by demonstrating strong leadership potential and strategic thinking, aligned with program goals. Responsibilities Lead the end-to-end planning, coordination, and execution of Lighthouse small to large scale events with customers and accounting firms, establishing and maintaining a standard process. Drive personalized customer journeys for events, structuring sessions towards thought-leadership and gathering actionable customer feedback. Develop and execute comprehensive customer event communication plans for events, including save-the-date messages, invitations, event websites, teasers, and post-event follow-ups. Lead event decision-making processes, including evaluating requests from the executive team or self-initiated within Lighthouse, determining budget needs, securing approvals, and owning financial project management. Strategically vet availability of key Intuit leaders and external factors for optimal event timing. Define event KPIs aligned with Lighthouse goals, determine desired attendee outcomes, and draft comprehensive agenda frameworks. Oversee customer selection and registration processes, including creating wish lists, managing attendee considerations, exploring registration platforms, and establishing contingency plans for attendee goals. Manage all event project management artifacts, including workback timelines of critical milestones, DACE (roles & responsibilities) documents, and risk management/contingency plans. Collaborate with legal teams to ensure compliance, reviewing MSAs, SOWs, and managing likeness/releases for content capture. Develop and execute comprehensive customer communication plans for events, including save-the-date messages, invitations, event websites, teasers (sizzle reels, confirmed speakers, agenda previews), agenda customization, Know Before You Go guides, and post-event follow-ups. Lead production pre-production efforts, including identifying event types (panels, fireside chat, peer-to-peer, breakouts), venue/room booking, establishing look & feel, coordinating fabrication, stagecraft, seating, and all food & beverage needs (catering, bar, coffee cart, off-site meals). Manage event programming, including session length, style, Q&A, interactivity, and comprehensive speaker preparation, including rehearsals and content validation. Explore Whizbang elements such as unconferences, AMA modules, product reveals, and interactive elements. Oversee content capture strategies for events, including production plans, testimonials, photography, and post-production utilization. Coordinate extensive internal outreach and scheduling with Executives, C-Suite, PD teams, Marketing, and the Lighthouse team to ensure seamless participation and alignment. Manage all on-site event operations, including attendee arrivals, check-in, badging, gifting, wayfinding, recharging stations, and special needs considerations. Conduct post-event retrospectives, collect feedback (Gold Star evaluation), translate achievements into highlight documents, and perform budget reconciliation. Proactively identify and resolve roadblocks before they become major issues, whether navigating product challenges, streamlining integrations, or advocating for customer needs internally. Act as a trusted consultant, providing expert guidance, best practices, and thought leadership to help clients achieve their goals, mastering Intuit's product ecosystem. Build genuine relationships with key client stakeholders, including executive-level contacts, to understand their priorities, pain points, and desired business outcomes. Bridge the gap between product and business value, clearly articulating how Intuit solutions can help customers overcome challenges and achieve tangible results. Manage a comprehensive data set of Lighthouse customers, tracking engagement activities, frequency, and overall health. Skillfully manage challenging stakeholder dynamics and navigate conflicts to reach positive outcomes. Qualifications Bachelor's degree in Business Administration, Project Management, Communications, or a related field or equivalent work experience. 10+ years of progressive experience in customer event management, customer engagement, event management, or program management, preferably within a SaaS or B2B technology company Proven ability to strategically manage multiple complex projects simultaneously, prioritize effectively under pressure, and consistently meet deadlines. Strong analytical and problem-solving skills with a demonstrated ability to extract actionable insights from large datasets using advanced functions Exceptional written and verbal communication skills, with extensive experience communicating effectively with executive-level stakeholders and adapting communication style to diverse audiences. Proficiency in project management methodologies (Agile, Waterfall) and experience using project management software (e.g., Asana, Jira, Monday.com). Strong interpersonal skills and the ability to build and maintain strong, genuine relationships with internal and external stakeholders at all levels, demonstrating leadership and influence. Experience working within a customer-centric organization and a highly matrixed environment is highly desirable. Strong organizational skills and meticulous attention to detail, with a proven track record of ensuring nothing slips through the cracks when managing high volumes of interactions. Demonstrated expertise in strategic planning and customer segmentation, tailoring engagement based on specific needs. Experience with developing and managing customer advocacy programs or initiatives. Bonus Points Experience working with upper-mid-market clients. Familiarity with the accounting or financial software industry, or experience using QuickBooks/FinTech products. Experience with CRM systems (e.g., Salesforce, HubSpot) and leveraging them to manage customer relationships and track engagement. Demonstrated expertise in social media strategy and execution, including content creation and campaign management, related to B2B customer success. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California: 169,500 - 229,500 #J-18808-Ljbffr
    $100k-154k yearly est. 2d ago
  • Solutions Engineer, Expansion

    Asana 4.6company rating

    San Francisco, CA job

    As a Solutions Engineer, you will play a critical role in helping our prospects understand the value of Asana. Through thorough discovery and alignment with the customer's outcomes, you will guide the customer through an ROI based conversation. Using your demo skills to marry the pain points you've uncovered to the Value that Asana can bring to them. You will also bring value to internal stakeholders by creating and helping to facilitate better communication with cross functional teams about the deals you're involved in. Through your deep product knowledge and technical expertise in how companies decide to purchase SaaS applications, you'll support our Sales team and ensure they constantly move towards a close. We're looking for someone who will understand the customers' core pain points, and quantitatively show the value that Asana's technology can provide. Someone who also understands the whole sales process and the critical role they play in making sure the customer experience is World Class. What You'll Achieve: Partner with the Sales, Customer Success, Professional Services and potentially channel partners to gather any necessary input or data to strategize on and create in-product solutions for customer pain points Position yourself as a trusted advisor for customers through thorough discovery, ensuring to fully understand the customers needs and desired outcomes Create customer specific presentations and demonstrations Develop workflow solutions in Asana that can be applied across Asana's customers base Support the greater Solutions Engineering team in developing metrics and operations to understand global impact Partner with Product, PMM, Sales and Enablement teams for seamless end-to-end program execution About You: 3+ years of Solutions Engineering experience Strong interpersonal skills to earn customers' trust and hear out and understand the customer's true pain points. Strong quantitative and analytical skills to translate the customer's true pain points into solutions that can be effectively demonstrated for the customer. A storyteller who is comfortable creating a story out of technology and data, and presenting it to anyone in any setting. Experience in a presales role (or similar) in a SaaS environment. Demonstrated success dealing with ambiguity in a high growth environment Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision‑making. Someone who can work with marketing, business, and product teams to find efficient paths to successful “lead → customer” transitions and long‑term, successful customers #J-18808-Ljbffr
    $147k-197k yearly est. 2d ago
  • Head of Product Legal - AI & IP Strategy Lead

    Asana 4.6company rating

    San Francisco, CA job

    A leading technology company based in San Francisco is seeking a Head of Product Legal. This role focuses on scaling the Product Legal team and advising on compliance issues related to AI product development. Candidates should have a JD and at least 8 years of experience in SaaS or IP counseling. The position supports collaboration across multiple teams and offers a competitive compensation package, including a salary range of $263,000 - $278,000. #J-18808-Ljbffr
    $263k-278k yearly 4d ago
  • Founding SRE Engineer - Reliability & Growth

    Asana 4.6company rating

    San Francisco, CA job

    A leading software company is seeking experienced Software Engineers to join the new Site Reliability Engineering team. This role focuses on building reliable, scalable systems and leading projects across infrastructure. Candidates should have strong software engineering skills and a passion for reliability. The position offers a hybrid work model and generous compensation packages with additional benefits. #J-18808-Ljbffr
    $147k-189k yearly est. 2d ago
  • Security Engineer, Corporate - IAM, DLP & Automation

    Asana 4.6company rating

    San Francisco, CA job

    A technology firm in San Francisco is seeking a Corporate Security Engineer to lead initiatives ensuring the safety of its corporate environment. The ideal candidate will have over 4 years of experience in Corporate Security, familiarity with Identity and Access Management, and a strong understanding of security concepts. This role offers hybrid working arrangements and a competitive compensation and benefits package, including mental health support and career coaching. #J-18808-Ljbffr
    $142k-185k yearly est. 4d ago
  • Strategic FP&A Manager: Growth & GTM Partnerships

    Asana 4.6company rating

    San Francisco, CA job

    A leading collaboration software company in San Francisco is seeking a Corporate Finance Manager to join its FP&A team. The role involves strategic financial analysis, collaboration with various teams, and owning the revenue forecast model. The ideal candidate has over 7 years of experience in finance and is proficient in financial analysis tools. The position offers a hybrid work schedule and competitive compensation package. #J-18808-Ljbffr
    $138k-180k yearly est. 5d ago
  • Frontend Engineer - Design System & UI Primitives

    Asana 4.6company rating

    San Francisco, CA job

    A leading collaboration platform based in San Francisco is seeking a Frontend Engineer to enhance its Design System. This role entails building flexible UI primitives, collaborating cross-functionally, and teaching product engineers best practices. Candidates should have at least 2 years of experience with TypeScript and React and a keen interest in systems thinking. This position offers a hybrid work model with various employee benefits and a competitive salary package. Join us to contribute to innovative solutions that empower teams worldwide. #J-18808-Ljbffr
    $138k-179k yearly est. 4d ago
  • Manager II, Machine Learning Engineering, Ads Identity Modeling

    Pinterest 4.6company rating

    Palo Alto, CA job

    Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible. Ads Identity Modeling (AIM) sits within the Ads Conversion Modeling group in the Ads Performance org and focuses on identity and conversion modeling that improves conversion ads performance and unlocks new optimization objectives in close partnership with Ads Measurement and ranking teams. We treat conversion data as first‑class: growing resilient conversion signals and amplifying their usage across Pinterest to drive measurable impact in ads delivery and beyond. The team owns core identity and conversion‑linked ML systems, including User Match Prediction (UMP), and is also responsible for building models that focus on driving incremental conversions. What you'll do: Lead the roadmap and technical direction for User Match Prediction (UMP)-from features and training data to model deployment-to increase match rate/quality and strengthen downstream attribution and optimization. Define and productionize a model to generate a user match confidence score, and use it to optimize label weighting and feature construction in conversion models (e.g., oCPM/ROAS). Develop and ship models that increase incremental conversions, partnering with Data Science and Product to set success criteria and measurement plans. Partner with Ads Measurement, Ads Signals, Ranking, and ML Infra to translate identity improvements into reliable online impact and strong operational readiness. Guide model architecture evolution (e.g., feature interactions, multi‑task learning, serving freshness) and iterate on UMP initiatives that expand coverage and resilience (CAPI, WAU attribution, IP‑loss mitigation). Contribute to the longer‑term Identity Graph (IDG) collaboration (multi‑hop identifiers, candidate generation and ranking) to improve identity resolution and downstream utility. Hire, mentor and grow ML engineers in ads quality and partner teams and help to uplevel ML talent across the company. What we're looking for: MS or PhD degree in Computer Science, Machine Learning, Statistics or related field. 6+ years of industry experience with related background in Ads conversion modeling/products or Ads measurement modeling/science. 2+ years of experience as TLM or EM managing an engineering or applied science team. Strong software engineering and mathematical skills with knowledge of machine learning. In‑Office Requirement Statement We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in‑person collaboration once a week and therefore needs to be in a commutable distance from one of the following offices: San Francisco / Palo Alto / Seattle. Relocation Requirement Statement This position is not eligible for relocation assistance. US based applicants only. $208,145-$364,254 USD At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition or genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support. #J-18808-Ljbffr
    $106k-140k yearly est. 3d ago
  • Staff Software Engineer, Site Reliability

    Asana 4.6company rating

    San Francisco, CA job

    Asana's rapid growth brings new challenges in keeping our systems fast, reliable, and resilient. As our product evolves, we're making a major investment in reliability - and building a brand new SRE team in Warsaw is a key part of that strategy. This is your chance to help shape it from day one. This isn't a traditional “ops” role - we're looking for strong software engineers who are passionate about building reliable, distributed systems. You'll work closely with a small SRE team in San Francisco, infrastructure engineers in Reykjavik, and an established infrastructure team in Warsaw. Warsaw will be a significant hub for our future infrastructure engineering and operations. As one of the first engineers here, you'll have a real say in how we build reliable infrastructure, manage incidents, and support the rest of the company. This role is based in our Warsaw office with an office‑centric hybrid schedule - in‑office days are Monday, Tuesday, and Thursday. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll do: Influence the future of Asana's SRE practice, especially as we grow the Warsaw team. Lead reliability‑focused projects across our stack - from infrastructure to tooling to incident response. Define and implement Asana's incident management process - we're investing here, and you'll help shape how it works. Build internal platforms and frameworks that help other teams improve the reliability of their services. Be part of (and help shape) a sustainable on‑call rotation - shared across teams in Warsaw, San Francisco, and Reykjavik. On average, we handle ~1 page per day, but it's not constant, and we care about keeping things sane. Work with our stack: AWS, Kubernetes (EKS), Datadog, MySQL (RDS), ElasticSearch (OpenSearch), Redis, DynamoDB, Terraform, TypeScript, Scala, Go, and Python. (Yeah, we know this sounds like buzzword bingo - but we want this post to actually show up in your searches.) About you: You're a strong and experienced software engineer who's comfortable writing and reading code - this isn't an ops role. You care about reliability, scalability, and long‑term maintainability, not just quick fixes. You might have worked as an SRE before - or maybe you were a product engineer who kept getting pulled into infra work because you cared about how systems actually run. You've seen systems at scale (or want to), and you're excited about solving infrastructure problems that have broad impact. You're curious, take initiative, and aren't afraid to work in ambiguous spaces - especially important on a brand new team. You collaborate well across teams and want to help others build more reliable systems. You don't need to know our exact stack, but you're eager to learn whatever it takes to make things better. You demonstrate curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision‑making. Why this role? Founding team: You'll be one of the first SREs in Warsaw - and a key player in a growing team. Drive real change: This isn't a role where you'll just patch up legacy systems. We are expecting (and supporting) real architectural changes to improve reliability, scalability, and long‑term operability. Big impact: Our product is scaling fast, and reliability is a top company priority. Room to grow: As this team grows, so will your influence - whether you want to lead projects, mentor others, or help shape how we scale. Global collaboration: Work closely with experienced engineers in San Francisco, Reykjavik, and Warsaw, while helping build the future of SRE at Asana. What we offer: Generous, transparent and fair compensation system (base salary and generous Restricted Stock Unit for Asana Inc.). Contract of Employment (with 50% tax deductible costs for author's rights usage for Engineers). Health insurance with dental and travel coverage (Lux Med). Lunch catering on the days that you work from the office. Career growth budget. Home office setup budget. Gym/Fitness reimbursement. Fertility healthcare and family‑forming support with Carrot. Mental health support in Modern Health. Group life insurance. MacBooks with all necessary accessories. For this role, the estimated base salary range is between 23 000 and 33 000 PLN gross monthly on the contract of employment (UoP). The actual base salary will vary based on various factors and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base compensation range for this role may be modified. Our total compensation consists of base salary and equity (RSUs). About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office‑centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana. #J-18808-Ljbffr
    $181k-242k yearly est. 2d ago
  • Lead ML Engineer - Ads Identity & Conversion

    Pinterest 4.6company rating

    Palo Alto, CA job

    A leading social media platform in Palo Alto is looking for a Technical Lead Manager in Ads Conversion Modeling. This role includes leading the User Match Prediction roadmap, developing conversion models, and partnering with various teams to drive performance. Ideal candidates have a strong software engineering background, machine learning knowledge, and 6+ years of relevant experience. The position offers a competitive salary and hybrid work flexibility. #J-18808-Ljbffr
    $163k-210k yearly est. 3d ago
  • Director of Engineering - Infrastructure

    Bitgo 4.5company rating

    Bitgo job in Palo Alto, CA

    BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit ************** This role will require being full-time onsite at our Palo Alto office to support collaborative team dynamics and innovative problem-solving. Responsibilities: Lead a large, strategic organization composed of multiple engineering teams and managers, ensuring a clear impact on the success of BitGo. Own the success of the Infrastructure department, making decisions that consistently drive the achievement of departmental and company OKRs. Be accountable for the overall technical integrity, operational health, and fiscal responsibility of our core infrastructure. This includes upholding a high technical bar while making pragmatic, data-driven decisions on budget and resource allocation. Ensure the organization is resilient, responsive, and able to quickly address changing business conditions or critical production issues. Collaborate effectively with senior leaders across engineering, product, security, and finance to break down organizational silos and align the infrastructure roadmap with business priorities. Define and communicate a multi-year technical vision and strategy for Infrastructure that aligns with BitGo's ambitious growth plans in the crypto fintech space. Skills & Experience: We are looking for leaders who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for individuals who share our vision and mission: deliver trust in digital assets. Required 10+ years of experience in a DevOps or Site Reliability role 4+ years of experience successfully leading geographically distributed teams of 4+ engineers Hands-on experience with managing cloud infrastructure (AWS, GCP, or Azure) Strong experience working with Kubernetes workloads in production environments Strong experience working with CI/CD tooling Strong familiarity with tools like Prometheus, Grafana, Alertmanager, Loki and ELK Strong desire to automate where possible Experience in participating in and organizing on-call rotations Proven experience sourcing and hiring top engineering talent Experience working in a cross-team environment, collaborating with and enabling other functions to drive broader departmental goals A self-starter capable of adapting quickly and being decisive Engineering degree in Computer Science or equivalent Effective written and verbal communication skills Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets. Here are some of the benefits* of working at BitGo: Competitive base salary, bonus and stock options 100% company paid health insurance for employee, partner and dependents 4% 401k company match Paid parental leave, paid vacation Free commute and parking pass; 5 min from Caltrain Free custom lunches, dinners and snacks Computer equipment and workplace furniture to suit your needs Great colleagues and inspiring startup environment Benefits vary based on location Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing. Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $260,000 - $320,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
    $260k-320k yearly Auto-Apply 56d ago
  • Staff CI/CD Engineer - Lead AI-Driven Pipelines

    Asana 4.6company rating

    San Francisco, CA job

    A leading platform for human + AI collaboration in San Francisco seeks a Staff CI/CD Engineer to enhance and develop high-performance CI/CD pipelines. The ideal candidate will have extensive experience in software engineering, particularly in CI/CD for large-scale environments, and possess strong leadership abilities. This role offers competitive compensation ranging from $248,000 to $282,000 annually, along with additional benefits and a hybrid work model. #J-18808-Ljbffr
    $248k-282k yearly 2d ago
  • Director - Listings & Ecosystem Development

    Bitgo 4.5company rating

    Bitgo job in San Francisco, CA

    BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit ************** BitGo is currently looking to expand our Ecosystem Sales team at the Director level. This role will report directly to the Managing Director of our Ecosystem Team and is a great opportunity for business development professionals within financial services and cryptocurrency. We're looking for candidates who can cover North/South America and European timezones. Responsibilities Work closely with the Head of Ecosystem to co-own client relationships. Provide support for live deals, including but not limited to preparing presentations, proposals, and coordinating with other internal teams. Produce market research and analysis on various aspects of the crypto ecosystem. Support the development of new services geared towards developers and early stage startups. Co-own and organize client relationships: help with contracting, administrative tasks, billing, bridging the gap between internal stakeholders and external clients. Be an expert in the cryptocurrency market and BitGo's token management, custody, trading, staking, lending, and DeFi products. Work in a fast paced environment, driving and managing client requests, issues, and initiatives across multiple teams including trading, lending, operations, compliance, and support. Requirements 3-10 years of experience working in a client facing role. 2+ years of experience in crypto. Passionate about cryptocurrencies and blockchain technologies. Deep understanding of the entire crypto ecosystem and trends in the market: L1, L2, DeFi, GameFi, DePIN, etc. Data-driven and analytical with the ability to translate data and trends into strategies. Ability to work in a competitive, fast paced environment. Nice To Haves Have established relationships with coin foundations, token projects, and Venture Capital firms. Prior experience working in a startup or working with startups. Knowledge of financial markets, custody, prime brokerage, lending, and/or trading is a plus. Personal Attributes Genuine enthusiasm for the digital asset industry. High energy and personable. Strong business acumen skills: focus on what matters, problem solving, decision making, and stakeholder management. Agility and appetite for learning new products/technology in a fast-developing environment. Collaborative attitude with support and respect for others. Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets. Here are some of the benefits* of working at BitGo: Competitive base salary, bonus and stock options 100% company paid health insurance for employee, partner and dependents Up to 4% 401k company match Paid parental leave, Paid vacation Free custom lunches, dinners and snacks Computer equipment and workplace furniture to suit your needs Great colleagues and inspiring startup environment Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing. Pay Transparency Notice: Depending upon your leveling the compensation for this role averages between $150,000 - $175,000 USD base salary $450k plus OTE. Equity, an annual performance bonus and the benefits outlined above are also a part of this role's package.
    $150k-175k yearly Auto-Apply 60d+ ago

Learn more about BitGo jobs

Most common locations at BitGo