Microsoft Solutions Product Manager
Biz Technology Solutions job in North Carolina or remote
We are seeking a Microsoft Solutions Product Manager (in other companies this person could hold the title of Microsoft Solutions Architect, IT Solutions Product Manager, or Enterprise Solutions Manager), responsible for developing, managing, and optimizing the customer's suite of Microsoft-based products and services, such as Microsoft 365 and Azure solutions.
This role is a hybrid remote role and must be based in the U.S. - candidates outside the U.S. will not be considered.
To be successful in this role, you should possess strong technical knowledge of designing and deploying Microsoft 365 tenant-to-tenant migrations, Azure AD Connect, and Power Platform governance, along with excellent project management skills, and the ability to align cross-functional teams toward a common vision. hands-on experience.
Job Duties Include:
Key Responsibilities:
Define the vision, strategy, and roadmap for Microsoft solutions within the Managed IT Services portfolio.
Identify market trends, customer needs, and competitive offerings.
Collaborate with engineering and technical teams to define architecture and technical requirements.
Implement, test, and deploy Microsoft-based solutions.
Ensure solutions leverage the latest Microsoft technologies (Microsoft 365, Azure, Power Platform, Dynamics 365).
Oversee integration of Microsoft solutions with other IT services.
Conduct market research and competitive analysis.
Define and document product requirements and specifications.
Provide training to sales teams and develop sales collateral.
Act as a subject matter expert in Microsoft solutions.
Oversee solution development lifecycle and manage project timelines.
Collaborate with cross-functional teams to ensure successful execution.
Preferred Skills & Qualifications:
Bachelor's degree in Business, Computer Science, Information Technology, or related field.
7+ years of experience in product management, focusing on Microsoft solutions.
Strong technical knowledge of Microsoft 365, Azure, Power Platform, Microsoft SQL, Dynamics 365.
Familiarity with Agile methodologies and product management processes.
Strong communication and analytical skills.
Project management experience with ability to prioritize and multitask.
Preferred certifications include Microsoft Certified: Azure Administrator Associate, Security, Compliance, and Identity Fundamentals.
Experience with Microsoft Partner Network and Managed IT Services environment.
Success Metrics:
Successful adoption and growth of Microsoft solutions among customers.
Achievement of revenue and profitability targets for Microsoft-based services.
Positive feedback from customers and stakeholders on the usability and effectiveness of Microsoft solutions.
Effective alignment of the Microsoft solutions roadmap with customer needs and market trends.
High level of cross-functional collaboration and strong relationships with Microsoft partners.
Who is Biz Technology Solutions?
We are an established Information Technology company headquartered in the Charlotte NC area. We partner with small to medium size businesses to manage, support, and streamline their IT so they can focus on running their business. What sets us apart from other IT providers is our operational maturity, our culture and credibility in the marketplace.
Why BTS?
While work is important, we also understand a work/life balance and corporate culture are critical to having happy employees! Our average employee tenure is 7 years. Some of the perks you will receive as a BTS employee:
Pay 100% of employee's medical insurance (Individual only)
Work from home flexibility
Paid gym memberships
On premises fully stocked snack bar, gym, meditation space, and gaming area
Fleet of corporate vehicles to drive
Social committee to plan social events
Family oriented company culture with a good work/life balance
Monthly catered breakfasts/lunches
Paid certifications and training
Career path
Vision and dental insurance
401K
Paid vacation and holidays
Biz Technology Solutions, a New Charter Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Biz Technology Solutions recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplySenior Learning Specialist
Charlotte, NC job
Immediate need for a talented Senior Learning Specialist. This is a 06 months contract opportunity with long-term potential and is located in Charlotte, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-88612
Pay Range: $70 - $75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Collaborate with stakeholders to identify learning needs and develop learning objectives
Design and develop engaging and interactive learning materials, including e-learning modules, instructor-led training, and job aids
Deliver training sessions and facilitate workshops to enhance employee skills and knowledge
Evaluate the effectiveness of learning programs and make recommendations for improvement
Stay updated with industry trends and best practices in learning and development
Key Requirements and Technology Experience:
Deep understanding of instructional design methodologies, particularly the ADDIE model, within a corporate environment
Advanced skills in eLearning tools such as Articulate Rise and Storyline; experience with video production and graphic design is highly desirable
Ability to distill complex systems and processes into clear, learner-friendly content
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Technical Support Analyst
Raleigh, NC job
We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system.
Key Responsibilities:
The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels.
Troubleshoot and resolve issues related to ‘Level 1' areas such as:
Identity proofing and account activation
Password resets and login problems
Payment processing
General navigation and use of the permitting portal
Routing inquiries to appropriate program staff when necessary
Internal user permissions and system authorization
Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services.
Collaborate with internal teams to ensure timely resolution of customer concerns.
Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs.
Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience
Maintain accurate records of support interactions and resolutions.
Qualifications:
Excellent problem-solving and communication skills.
Experience providing technical support or customer service in a software or web-based environment.
Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable.
Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal).
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
Demonstrated problem-solving skills and a proactive approach to learning and issue resolution.
Ability to work independently in a remote environment while collaborating effectively with team members.
CW Instructional Designer
Charlotte, NC job
Immediate need for a talented CW Instructional Designer. This is a 12 months contract opportunity with long-term potential and is located in Charlotte , NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25- 93230
Pay Range: $45 - $47/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Evaluates existing training and development programs to enhance the learning experience for employees.
Reviews learning and development operational strategies by analyzing trends, preparing critical measurements, implementing production, productivity, quality, and leading system improvements.
Evaluates organization strengths and weaknesses by reviewing current learning and development programs, identifying and analyzing performance problems and needs in business units.
Provides learning and development programs by developing and evaluating potential solutions, aligning solutions with organization strategies, and planning and organizing training and development.
Assesses learning and development program results by tracking and analyzing performance results, conducting surveys, interviewing unit managers and employees.
Collaborates with various business units to create training materials that achieve defined learning outcome.
Manages learning and development organizational strategies by contributing information, analysis, and recommendations to strategic direction, creating functional objectives in line with organization goals.
Coaches and delegates work to lower level professionals to ensure high-quality and timely completion of projects.
Key Requirements and Technology Experience:
Key Skills; Instructional Design & eLearning Development
Training Needs Assessment & Performance Analysis
Learning Program Evaluation & Improvement
Participates in technology release demos and consulting with business end-users to document transactional tasks, creates storyboard, etc.
Designs and develops learning solutions to include online and instructor-led courses, performance support materials, and videos, as needed.
Utilizes development tools such as Evolve, Adobe Create suite (to include FireWorks or Photoshop, Premier, Animate, Audition, In Design, and After Effects), and Vyond. Skills with other e-learning tools such as Captivate and Articulate Storyline is acceptable.
Publishing and installing SCORM packs on the learning management system (LMS).
Performs maintenance (updates) to existing solutions in Evolve, PowerPoint, Word, and Vyond.
University (Degree) Preferred .
3 Years Required; 5 Years Preferred .
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Sales Development Representative
Charlotte, NC job
Founded in 2012, Millennia provides technology-driven patient payment and engagement solutions for more than 1,700 healthcare facilities in 42 states. With our proprietary platform, data analytics and digital solutions, we create an integrated experience for providers and their patients - from scheduling of appointments to digital intake to customized payment solutions. Millennia is a private equity backed, fast-growing business based in Cary, NC.
Millennia is looking for a Sales Development Representative (SDR) who will join our SDR team responsible for researching new target accounts, developing outreach strategies for those target accounts and prospecting net new Millennia client accounts across the United States. This position will be compensated with a base salary and sales commissions tied to both sales activities as well as new customer acquisition. We are looking for highly competitive, confident, passionate, and self-directed professionals who are excited to determine their own success and have the chance at moving up in a fast-growing company.
The role of the SDR is to prospect potential net new Millennia clients by positioning the Millennia Access and Recover solutions to ambulatory (physician groups and ambulatory surgery centers), acute and post-acute healthcare customers (hospitals and health systems). The selected candidate(s) will work collaboratively with a dynamic sales and marketing team to drive awareness of Millennia, cultivate leads, and set appointments for our field sales team.
Millennia maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience and market conditions. In addition to a competitive base salary and sales commission plan, Millennia offers a comprehensive benefits package which includes the following:
Medical, dental and vision insurance
Short- and long-term disability coverage
Life insurance and AD&D
Supplemental life insurance
Health care and dependent care Flexible Spending Accounts
401(k) savings plan
Unlimited PTO
Responsibilities and Duties:
The primary focus of the Sales Development Representative is to generate demand for Millennia solutions through outbound prospecting nationally via phone, email, and social media.
Working in a fast-paced, innovative environment, you are responsible for engaging decision-makers and key influencers amongst a target list of potential net-new customer accounts.
You'll be responsible for research into the target list, to look for targets that fit the client profile, identify contact information, evaluate potential benefit for the customer and for millennia and then developing and implementing a prospecting strategy for each target account.
You'll qualify leads, manage objections, and set appointments leveraging standardized SDR playbooks, call scripts, marketing materials, sales enablement tools, and technologies.
Use a consultative approach to identify specific needs of the prospect, identify decision-makers, inventory incumbent solutions/vendors, communicate the features and benefits of Millennia solutions that differentiate Millennia from competitive alternatives, set and confirm appointments.
Adhere to the Millennia sales process and be a quick study in Millennia product knowledge, healthcare revenue cycle processes and best practices.
Document sales activities and maintain Salesforce hygiene on all sales prospecting activities consistent with the company's documentation standards.
Collaborate with the sales team to assist in the development of territory plans and strategies.
Meet or exceed activity standards and lead conversion benchmarks.
Provide feedback (prospect feedback, industry trends, market perceptions, competitive intelligence, etc.) to company management, marketing, and development teams.
Limited travel to attend trade shows, conferences, roundtables, and onsite customer visits.
Other duties as assigned.
Qualifications:
Prior sales development and healthcare experience are preferred but not required.
Good communication skills (oral, written and especially presentation skills)
Must demonstrate tremendous energy, organizational skills, and work ethic.
Must be willing and able to handle a ‘cold call/prospecting' environment where you know activity drives success and understand the competitive nature of selling.
Must have a collaborative nature and ability to work well with colleagues and subject matter experts.
Must be self-directed and able to focus results independently.
Must enjoy learning technology and be able to translate that into value for prospects.
Must understand that your compensation potential is determined by your hard work, commitment, and activity.
Remote: (Dallas, Charlotte, Raleigh based a bonus)
#HiringDallas #HiringCharlotte #HiringRaleigh
Plant Manager
Charlotte, NC job
The Plant Manager oversees daily plant operations, ensuring safe, efficient, and high-quality production. They lead supervisors and teams, manage schedules, ensure regulatory compliance, drive continuous improvement, and promote a strong safety culture.
Responsibilities:
Oversee daily plant operations to ensure safe, efficient, and high-quality production.
Manage production schedules, KPIs, and team performance to meet customer demand.
Lead and develop supervisors and staff, fostering a culture of safety and accountability.
Ensure compliance with USDA, FDA, OSHA, HACCP, GMP, and food safety standards.
Drive continuous improvement, cost control, and process efficiency.
Coordinate with maintenance to minimize downtime and maintain facility standards.
Qualifications:
7+ years in poultry or food manufacturing, including 3+ years in plant leadership.
Strong knowledge of poultry processing and regulatory requirements.
Proven success managing large teams and production performance.
Excellent leadership, communication, and problem-solving skills.
Proficiency in Microsoft Office (Excel required).
HACCP certification; SQF/BRC or similar food safety credentials preferred.
Bilingual skills a plus.
Data Management Analyst
Charlotte, NC job
Need strong Data Management resources that have hands-on data provisioning and ability to distribute the data.
Moderate to Advanced SQL skills (writing complex queries is a plus)
Commercial Lending (iHub, WICS, WICDR systems)/Commercial Banking Background
Metadata/Data Governance
Regulatory Reporting
Data Management Framework
SQL
Data Quality
Documentation Specialist, Automation
Charlotte, NC job
We are seeking an experienced Word Processor to join our Charlotte office. This role provides high-level document production support with a strong emphasis on document automation for complex transactional matters.
Key Responsibilities
Prepare, edit, and format a wide range of legal transactional documents, including loan agreements, closing binders, and financing documents
Design, update, and maintain automated document templates using Microsoft Word and related platforms
Partner with attorneys, paralegals, and staff to implement automation solutions that streamline workflow and improve efficiency
Maintain strict confidentiality and adhere to all data security standards
Proofread documents for grammar, typography, consistency, and formatting accuracy
Troubleshoot document-related issues and provide technical support as needed
Qualifications
Experience in a legal environment, ideally within real estate finance or transactional law
Advanced proficiency in Microsoft Word, including track changes, advanced formatting, and template creation
Hands-on experience with Contract Express, HotDocs, or similar document automation tools
Familiarity with document management systems (NetDocuments preferred)
Strong organizational and project-management skills with the ability to handle multiple deadlines in a high-volume setting
Exceptional attention to detail and ability to work independently or collaboratively
Excellent written and verbal communication skills
Ability to quickly learn new software and adapt to evolving workflows
Full Stack Engineer
Durham, NC job
Immediate need for a talented Full Stack Engineer. This is a 12 Months Contract opportunity with long-term potential and is located in Durham, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94535
Pay Range: $60 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Skills-Java, Spring Boot and Angular
Apache Camel
Testing using Jasmine/Karma
EKS Kubernetes
AWS knowledge/certification
Full stack software engineering 5 years of experience; with a focus in financial services applications is a plus
BS/BA Degree or equivalent experience preferred
Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions
Demonstrated experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners
Ability to utilize a long-term mentality to help produce scalable, maintainable solutions
Experience collaborating in a team environment to develop, deploy, and support key applications and features
A demonstrable understanding of the Agile software development methodology
Extensive experience decomposing sophisticated business problems into creative, efficient, and scalable solutions
Knowledge of internet, mobile, and application architecture, as well as current and emerging technologies
Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: Java EE, Apache Tomcat,Spring MVC/Spring Boot, Logback, SLF4j, Maven
Client-side language, library, and framework proficiency: Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS,RxJS
Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverage.
Our client is a leading Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Data Science & AI Manager
Charlotte, NC job
Data Science & AI Manager - Healthcare
Key Responsibilities
Agentic AI Strategy & System Orchestration
Lead the strategy, architecture, and implementation of agentic AI systems for Healthcare Digital.
Design and manage MCP servers that provide structured, secure tool access for AI agents across platforms including meal ordering, food production, and EVS task management.
Build multi-agent systems with clear roles-e.g., planning agents, QA agents, data-retrieval agents, and operational copilots-that collaborate to support healthcare workflows.
Develop governance and routing layers that enable AI agents to safely execute tasks, call tools, generate recommendations, and interact with structured operational data.
Product Intelligence & Embedded AI Agents
Integrate agent-driven capabilities into Healthcare Digital's platforms:
Patient Meal Ordering: agentic nutrition checks, dietary rule enforcement, personalized recommendations.
Food Production: prep-planning agents, demand forecasting agents, and waste-reduction optimization loops.
EVS Task Management: task-ranking agents, routing agents, and real-time environmental monitoring copilots.
Build AI copilots for associates and managers that support decision-making, reduce administrative load, and automate repetitive tasks.
Ensure AI agents interact seamlessly with UI workflows, APIs, product logic, and underlying data systems.
Operational Data Science & Automation
Build and deploy predictive models that feed agent decision-making, including:
Meal demand forecasting
EVS task prediction and prioritization
Labor and staffing optimization
Anomaly detection for operational issues
Integrate model outputs with MCP-based agents to create closed-loop automation-agents that both detect and act, not just analyze.
Translate findings into usable insights, dashboards, and operational recommendations for field teams.
Leadership & Cross-Functional Collaboration
Coach and mentor a team of data scientists, ML engineers, and AI engineers focused on agent development and MCP integration.
Partner with Healthcare Leadership (Culinary, EVS, Clinical Nutrition, Operations) to drive AI adoption and prioritize high-value opportunities.
Collaborate with IT, and enterprise AI teams to align on architecture, security, and platform standards.
Communicate complex AI and agent-based system concepts to non-technical stakeholders in clear, practical language.
Data, Governance & Responsible AI
Ensure all AI and agent systems adhere to governance frameworks, including privacy, compliance, and HIPAA.
Establish monitoring, auditability, and retraining workflows for both models and agents.
Implement agent safety controls, including sandboxed tool access, role-based permissions, and fallbacks for critical tasks.
Qualifications
Required
Bachelor's degree in a relevant field
or equivalent professional experience
.
6+ years of experience in data science, AI engineering, or applied ML, including 2+ years of team leadership or technical management.
Hands-on experience building agentic AI systems, including:
Multi-agent workflows
Tool-using agents
Planning/monitoring agents
Strong experience with MCP servers or similar agent integration frameworks (e.g., LangChain tools, AutoGen, OpenAI tool calling).
Proficiency in Python, SQL, ML frameworks (PyTorch, TensorFlow, scikit-learn).
Experience with cloud data and compute platforms (Azure, Databricks, AWS, or GCP).
Strong understanding of LLMs, RAG pipelines, structured tool protocols, and knowledge graph integration.
Excellent communication, stakeholder partnership, and product-oriented thinking.
Preferred
Experience with healthcare, foodservice, hospitality, or operational environments.
Familiarity with IoT data streams, workforce management systems, or real-time task operations.
Background in optimization, reinforcement learning, or continuous planning agents.
APM Implementation Engineer
Raleigh, NC job
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. This position will provide an opportunity to join a successful, rapidly-growing software company that is backed by some of the most reputable private equity firms in the world such as Advent, LGP, and Genstar. An ideal candidate will bring the skills and aptitude necessary to manage the increasing complexity of the company's global operations driven by the company's continued expansion. Success in this role will provide opportunities for increased levels of responsibility within the company.
Position Overview
We have a truly unique opportunity to apply your engineering background in the exciting world of AI and Machine Learning! We're looking for a self-motivated, detail-oriented hands-on engineer who is passionate about analytics technology and enjoys customer interaction. Specifically, you will be responsible for remotely implementing Prometheus APM, monitoring plant operations, and working directly with customers to ensure they receive great value from our software. If you have an engineering background and would thrive on solving problems using a unique blend of applied engineering, cutting-edge technology, and customer interaction, this is the perfect opportunity to join the fast-paced tech industry.
Responsibilities
Implement Prometheus APM for new customers.
Review and structure customer process data (pressure, temperature, flows, vibrations, etc.)
Configure first-principle performance calculations (efficiency, effectiveness, etc.)
Build machine learning models easily using Prometheus APM's automated model deployment tools.
Monitor customer's plant operations
Responsible for risk identification, customer escalation, and mitigation.
Review alerts generated by Prometheus APM's AI and machine learning models
Diagnose the root cause of operational deviations and collaborate with on-site personnel to develop and execute remediation plans
Track the data in Prometheus APM to ensure the problem has been resolved
Lead weekly/monthly/quarterly business reviews with customers, reinforcing Prometheus APM solutions to solve critical plant issues.
Lead customers through adopting Prometheus APM while driving high ROI leading to subscription renewals.
Facilitate customer relationships through video calls and occasional on-site visits.
Gather and share customer feedback with the appropriate Product Teams, ensuring customer needs are heard throughout the product team.
Identify incremental opportunities company-wide and works closely with Product and Sales Teams.
Preferred Qualifications
Bachelor's degree in Mechanical Engineering, Chemical Engineering, or Electrical Engineering
0-2 Years of engineering experience in industrial process plants (Power Generation, Pulp & Paper, Oil & Gas, Chemicals, etc).
Demonstrated aptitude for adopting new technologies.
Strong data analysis skills.
Excellent customer relationship skills; ability to grow and retain accounts, build relationships and quickly spot and communicate potential risks and issues.
Customer-focused, organized, excellence oriented, and personable.
Problem Solver - the ability to get to the root cause of complicated operational issues.
Strong written and verbal communication skills to effectively present operational findings and suggested actions.
Benefits Overview
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#LI-onsite
ETL Developer
Charlotte, NC job
Immediate need for a talented ETL Developer. This is a 12 - 18 months contract opportunity with long-term potential and is located in Charlotte NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94990
Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Key skills: ETL, Informatica, SQL
We are looking for an ETL Developer with 10 years of experience.
Clear understanding of how SQL Server ETL works, including stages, connectors, and data flow.
Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Data Management Consultant
Charlotte, NC job
Our client is currently seeking a Data Management Analyst
Need strong Data Management resources that have hands-on data provisioning and ability to distribute the data.
This team conforms and standardizes the data sets
Moderate to Advanced SQL skills (writing complex queries is a plus)
Commercial Lending experience (iHub, WICS, WICDR systems)
Senior Strategic Sourcing Spec
Charlotte, NC job
Immediate need for a talented Senior Strategic Sourcing Spec. This is a 06+months contract opportunity with long-term potential and is located in Charlotte NC, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-93131
Pay Range: $75 - $79/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Category Strategy & Execution
Develop and implement global procurement strategies for IT Software and Telecom in alignment with the Annual Operating Plan and Strategic Category Plan.
Lead sourcing initiatives to drive cost savings, improve quality, and reduce working Client.
Supplier Management
Oversee supplier selection, RFI/RFQ processes, contract negotiations, and performance management.
Conduct Quarterly Business Reviews and maintain a robust supplier scorecard process.
Foster strong relationships with key supplier leadership.
Contracting & Procurement Operations
Manage end-to-end procurement processes from intake to purchase order issuance.
Draft, review, and negotiate Master Service Agreements and Statements of Work.
Ensure compliance with internal policies and procedures.
Cost Optimization & Value Creation
Identify and implement savings opportunities through supplier programs, enterprise discounts, and consumption reduction.
Improve working Client through payment term negotiations, lead time reductions, and inventory optimization.
Stakeholder Collaboration
Partner with IT Service Owners to understand business needs and translate them into sourcing strategies.
Support tactical procurement escalations and reporting as needed.
Market Intelligence & Planning
Conduct spend analysis, benchmarking, and market trend assessments.
Contribute to the development and execution of annual and long-term strategic plans.
Key Requirements and Technology Experience:
Key skills; Bachelor's degree in supply chain, Information Technology, or Business.
3+ years of experience in contract management, strategic sourcing, or IT procurement.
Proven success in negotiating contracts and delivering cost savings.
Experience managing IT commodities such as enterprise software (e.g., SAP, Oracle, Microsoft). - M&A Experience a Plus
Proficiency in RFP/RFQ/RFI processes.
Master's degree in supply chain or business administration.
Professional certifications (e.g., CPSM, PMP, CIPS).
Experience working in matrixed, global environments.
Familiarity with SAP, e-sourcing platforms, and procurement tools.
Strong business and financial acumen.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Application Analyst IV
Charlotte, NC job
Immediate need for a talented Application Analyst IV. This is a 12+ Months Contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-95041
Pay Range: $69 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Has deep understanding of the development cycle.
Is able to design and build complex software solutions.
Has experience turning complex ideas into user stories. From there, can turn user stories into workable solutions, providing estimates to complete the work, and breaking down complex work into smaller components.
Assists product owners and business users with questions.
Ensures adherence to all regulatory requirements.
Utilizes appropriate Human Performance tools, especially during testing and implementation activities.
Is able effectively transfer knowledge of technologies built to a less-skilled support team.
Assists with testing and migrating code through test regions.
Ensures adherence to appropriate design, coding and source control standards.
Leads design and code walk-throughs as a presenter or reviewer.
Is able to present information on technically complex subjects in an understandable manner in both oral and written form.
Recognizes appropriate times to provide this communication.
Exhibits maturity, confidence and a proper level of assertiveness when needed.
Effectively handles stress and frustration.
Demonstrates the ability to absorb change and continue with positive results.
Experience with applicable Client standards, IT Security, and ability to apply/produce appropriate deliverables
Helpful traits for this role include critical thinking, self-starting, inquisitiveness, and especially, a desire to grow and learn.
Key Requirements and Technology Experience:
Key Skills; Python, API, SQL .
Flink
Power BI Reporting
CW-Administrative Assistant III
Greater emphasis on Python (adding Python development as a standalone skill)
API experience is now critical, with preference for Fortra Tripwire API
Power BI removed from scripting; now only Kafka and Python
Data warehouse focus refined to include datamart; “data lake” dropped
ETL understanding removed; SSI packages mentioned but less prominent
Overall, the role leans more toward Python development, API integration, and SQL expertise, with compliance and data modeling still important.
Scripting - Kafka, Python
Python development
Strong SQL background (data structures)
API experience (Fortra Tripwire API experience a huge plus)
Compliance understanding
Datamart / Data warehouse experience
Connecting disparate systems
Data modeling
(SSI packages, etc.)
Qlik
Our client is a leading Utility Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Client Partner
Charlotte, NC job
IRIS Software Inc. is seeking a talented Client Partner, Logistics Domain to manage the overall relationships for large clients.
This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results.
Location - Charlotte, North Carolina
Key Responsibilities
Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience
Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models
Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS' business interests and image as a thought leader
Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape
Engineer deals and run the sales cycle by guiding the presales/ delivery teams
Manage and lead the IRIS team at the customer location
Update the management on a frequent basis on the potential risks/ issues and opportunities in an account
Handle escalations and negotiate with the customers, as required
Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)
Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS' business interests
Required Skills and Experience
Must have experience in managing IT engagements with clients in the industry for at least five years
Background and acumen to understand client's business, strategy and to keep up with industry trends such as regulatory imperatives
Track record of managing and growing accounts
Excellent written and oral communication skills with an ability to make effective presentations
People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term
Ability to perform the role of a “trusted” advisor
Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts.
If you are interested in the opportunity please apply directly or you can send your resume to ********************************
Thanks
Rashi Agarwal
Java Production Support Engineer
Charlotte, NC job
One of our leading client is looking for Java Production Support Engineer in Charlotte NC location
Required Qualifications:
· 5+ years' experience in a Production Support environment or Incident Management
· Able to provide critical thinking and diagnostic skills
· Ability and experience working independently and as a Team Player
· SQL Query exposure
· Able to multitask in a fast-paced environment
- 7+ years of application programming experience - Strong Java, JavaScript, and HTML skills - Strong C or C++ Skills, SQL, General understanding in Relational Databases, - Must be able to handle multiple tasks and adapt to a constantly changing environment - Must have excellent organization skills, along with strong communication skills - Ability to debug application. , Must have strong troubleshooting skills
Implementation Manager
Cary, NC job
The Opportunity:
Millennia is seeking a Manager, Implementations to lead onboarding and integration delivery for new and existing clients. The ideal associate will own the implementation lifecycle (scoping, technical integration, testing, go‑live, handoff), and drive scalable processes and tooling to shorten time‑to‑value while protecting quality and compliance.
What You Will Do:
· Lead and grow the implementations team (hire, coach, set goals, manage performance, career development).
· Own end‑to‑end delivery for multiple concurrent implementations: discovery, scoping, project planning, data mapping, integration, testing, training, go‑live, and operational handoff.
· Define, document, and continuously improve standardized implementation methodologies, templates, and onboarding playbooks.
· Coordinate cross‑functional stakeholders (sales, product, engineering, security, compliance, operations) to remove blockers and ensure successful launches.
· Oversee technical integrations (APIs, SFTP), data migrations, statement and billing configuration, and environment management.
· Establish and enforce implementation success criteria, readiness checklists, and post‑go‑live monitoring and escalation paths.
· Track and report program metrics (time‑to‑live, implementation cycle time, SLA adherence, post‑go‑live issues, client satisfaction/NPS) and drive improvements.
· Partner with product and engineering to prioritize integration features, report client feedback, and help scope technical work.
· Manage risks, change requests, and expectations; ensure compliance with payment and data privacy requirements (PCI, HIPAA considerations where applicable).
· Support pre‑sales scoping, effort estimates, and resource planning for prospective deals.
What You Will Bring:
· 5+ years' experience in implementations, professional services, or technical project management in SaaS/fintech/payments (healthcare payments a plus).
· 2+ years managing teams or leading cross‑functional implementation programs.
· Hands‑on experience with integrations data mapping, and test strategies.
· Strong client‑facing skills and the ability to manage expectations with technical and non‑technical stakeholders.
· Excellent project management skills and comfort managing multiple concurrent projects; familiarity with Agile delivery.
· Experience with tools like Jira, and common documentation tools.
· Metrics‑driven with experience defining KPIs and delivering operational improvements.
· Strong written and verbal communication skills; organized, proactive, and solution oriented.
· Bachelor's degree or equivalent experience; certifications (PMP, ScrumMaster) a plus.
· Results-driven, action-oriented, and initiative-taking mindset
· Demonstration of and commitment to Millennia's core values
About Millennia:
Founded in 2012 Millennia is a fast-growing fintech delivery merchant and patient payment and financing solutions that simplify payment, increase acceptance, and improve recovery. We partner with healthcare systems to integrate our robust solutions for payment processing and billing automation.
Through more than 1 billion patient interactions, Millenia has gathered an unrivaled understanding of patient payment behaviors - and uses that intelligence to continuously innovate and refine the Millennia Patient Payment Solution.
What you can expect from us:
At Millennia, our focus is not solely on our client's success but on our employee success as well. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Millennia is a great place to build your career.
Our Team Members Also Enjoy:
Meaningful Work. Our employees have a sense of purpose as the work they do helps to make a direct difference on the patients' lives they serve.
Leaders Who Care. CEO Scott Patillo is enthusiastic about leveraging technology to create meaningful changes in healthcare, always focused on driving operational excellence and improving the overall patient experience across the continuum of care.
Flexibility. We value work life balance and offer opportunities to fit life's unique demands.
Sound like a good fit? We'd love to hear from you
Service Desk L1
Morrisville, NC job
Immediate need for a talented Service Desk L1. This is a 06+ Months Contract opportunity with long-term potential and is located in Morrisville, NC (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94305
Pay Range: $17 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow).
Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support.
Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP.
Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration.
Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems.
Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks.
Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues.
Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity.
Maintain clear and professional communication with end users and update tickets with accurate notes.
Follow SOPs, adhere to security policies, and contribute to knowledge base improvements.
Knowledge in identifying desktop, laptop, and printer issues
Key Requirements and Technology Experience:
Skills-Experience in Technical helpdesk or technical call center support is required.
1-5 years in a Service Desk or in an IT Support role.
Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting.
Phone support experience is mandatory.
Experience in Technical helpdesk or technical call center support is required.
Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support.
Familiarity with ticketing tools like ServiceNow or Jira Service Management.
Excellent communication, customer service capability, and problem-solving skills.
Ability to follow processes and work in a structured SLA-driven environment.
A proactive mindset with the ability to make a meaningful impact.
Customer focused with the eagerness to learn and grow continuously.
A competitive spirit with a drive to excel and willing to work in 24/7 operational environment.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Full Stack Engineer
Durham, NC job
Immediate need for a talented Full Stack Engineer. This is a 12 months contract opportunity with long-term potential and is in Durham, NC or Westlake, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94820
Pay Range: $65/hr - $70/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Key Skills; Java
Data Analysis
Expert level SQL - someone who can write select, join, and complex queries
Spring Boot
Oracle - Query experience
Any cloud - Azure is preferred
DevOps
5-8 years of Java/ Spring development experience.
2 years of design experience.
Bachelor's Degree (Computer Science or related fields)
Experience in building and deploying applications served in the cloud.
Strong microservices experience.
Proficiency in developing Java/Spring RESTful APIs, with experience in Java 8 and Spring/Spring Boot.
Experience in Server-Side Java, J2EE, REST, SQL, JUnit, and Tomcat, and in Client-Side technologies such as HTML5, Angular, JavaScript, CSS, and JSON.
Familiarity with infrastructure technologies (e.g., Kubernetes, Kafka, MSSQL, DataDog).
Experience with relational and NoSQL databases (PostgreSQL, MySQL, Oracle, MongoDB).
Hands-on experience with CI/CD tools (Jenkins, UDeploy), containerization (Docker), and version control (GIT, GitHub, gitflow).
Exposure to cloud platforms like AWS or Azure (preferred).
Understanding of authentication and authorization mechanisms
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.