Patient Care Coordinator jobs at BJ's Wholesale Club - 766 jobs
Patient Care Coordinator Part Time
BJ's Wholesale Club 4.1
Patient care coordinator job at BJ's Wholesale Club
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
PatientCareCoordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment. PatientCareCoordinators must be passionate about delivering outstanding patientcare experiences and assisting the team in growing the number of exams delivered.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance.
Strives for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily.
All items stocked and planograms executed.
Maintain visible accurate signage.
Clean and organized, inside and out.
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department.
See the connection between consistent execution and the positive impact it can have on the business.
Major Tasks, Responsibilities, and Key Accountabilities
Adhere to all privacy and confidential/proprietary company policies and procedures (i.e. Health Information Portability and Accountability Act, known as HIPAA) as required by law. Provides support to Members in making eyeglass adjustments and repairs.
Enthusiastically greet patients inside BJ's Optical and identify patient vision needs through open-ended questions.
Promote eye exam availability to BJ's members and their families.
Foster strong partnerships with optical team members and optometrists.
Assist in scheduling eye exam appointments, entering patient information and history into systems in accordance with provided HIPAA training.
Obtain patient medical history, conduct eye health tests including taking retinal images, auto refraction, keratometry, tonometry, lensometry and other ancillary testing such as ocular mortality, pupillary testing, etc.
Assist in facilitating interaction between patients, technicians, and doctors via live video conferencing and communicate doctor recommendations to opticians.
Meet or exceed patient expectations.
Work in partnership with optical team members to facilitate exam bookings and eyewear sales.
Match eyewear solutions to patient needs and transition patients from exam to product selection.
Strives to deliver sales and metric goals by educating patients on the benefits of available products, and by recommending those that will improve their visual needs.
Spends downtime engaging with members in front of Optical.
Maintain optical area cleanliness and displays in accordance with club policy.
Maintains all club policies and procedures.
Performs other duties as assigned.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
High school diploma, college degree, and/or big box wholesale, retail, optical and/or medical experience.
Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment.
Strong verbal communication skills and engaging personality to communicate with a diverse patient base.
Interested in the growth of telemedicine and in healthcare technology.
Motivated to help patients and exceed their expectations to drive referrals.
Be passionate about delivering outstanding patientcare.
Knowledge of optical products and business practices preferred, but not required.
Strong interpersonal skills, organizational skills, and an attention to detail required.
Open shift availability required for full time positions.
At least 18 years of age.
Environmental Job Conditions
Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.
Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $18.50 - $23.13
$18.5-23.1 hourly Auto-Apply 4d ago
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Patient Care Coordinator Part Time
BJ's Wholesale Club 4.1
Patient care coordinator job at BJ's Wholesale Club
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
PatientCareCoordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment. PatientCareCoordinators must be passionate about delivering outstanding patientcare experiences and assisting the team in growing the number of exams delivered.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance.
Strives for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily.
All items stocked and planograms executed.
Maintain visible accurate signage.
Clean and organized, inside and out.
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department.
See the connection between consistent execution and the positive impact it can have on the business.
Major Tasks, Responsibilities, and Key Accountabilities
Adhere to all privacy and confidential/proprietary company policies and procedures (i.e. Health Information Portability and Accountability Act, known as HIPAA) as required by law. Provides support to Members in making eyeglass adjustments and repairs.
Enthusiastically greet patients inside BJ's Optical and identify patient vision needs through open-ended questions.
Promote eye exam availability to BJ's members and their families.
Foster strong partnerships with optical team members and optometrists.
Assist in scheduling eye exam appointments, entering patient information and history into systems in accordance with provided HIPAA training.
Obtain patient medical history, conduct eye health tests including taking retinal images, auto refraction, keratometry, tonometry, lensometry and other ancillary testing such as ocular mortality, pupillary testing, etc.
Assist in facilitating interaction between patients, technicians, and doctors via live video conferencing and communicate doctor recommendations to opticians.
Meet or exceed patient expectations.
Work in partnership with optical team members to facilitate exam bookings and eyewear sales.
Match eyewear solutions to patient needs and transition patients from exam to product selection.
Strives to deliver sales and metric goals by educating patients on the benefits of available products, and by recommending those that will improve their visual needs.
Spends downtime engaging with members in front of Optical.
Maintain optical area cleanliness and displays in accordance with club policy.
Maintains all club policies and procedures.
Performs other duties as assigned.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
High school diploma, college degree, and/or big box wholesale, retail, optical and/or medical experience.
Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment.
Strong verbal communication skills and engaging personality to communicate with a diverse patient base.
Interested in the growth of telemedicine and in healthcare technology.
Motivated to help patients and exceed their expectations to drive referrals.
Be passionate about delivering outstanding patientcare.
Knowledge of optical products and business practices preferred, but not required.
Strong interpersonal skills, organizational skills, and an attention to detail required.
Open shift availability required for full time positions.
At least 18 years of age.
Environmental Job Conditions
Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.
Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.50.
$18.5 hourly Auto-Apply 46d ago
Care Coordinator Rehab - 500 Sign-On Bonus
Complete Care 4.2
Temple Terrace, FL jobs
Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic CareCoordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you.
Position Purpose:
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.
The CareCoordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes.
Summary of Duties:
Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations.
Duties & Essential Functions:
Therapy Delivery & Clinical Care Support
· Deliver provider-directed therapies with precision and safety.
· Prepare patients for examinations and explain expectations.
· Document all therapies accurately and in real time.
· Monitor patient tolerance and escalate clinical concerns appropriately.
· Reinforce patient understanding of therapy purpose, expectations, and care progression.
· Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care.
Care Plan Fulfillment & Outcome Support
· Ensure patients receive therapies according to provider-prescribed cadence.
· Identify care plan deviations and escalate to the Lead CareCoordinator.
· Support care plan scheduling through communication with Administrative CareCoordinators.
Documentation & Order Completion
· Document all therapy services accurately in the EHR.
· Ensure therapy documentation supports billing integrity.
· Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling.
Insurance, Billing & Pre-Authorization Support (Clinical Coordination)
· Verify accurate patient insurance information during patient visits.
· Escalate missing or unclear authorizations to Administrative CareCoordinators.
· Support billing integrity through complete and timely documentation.
· Identify authorization barriers impacting care and communicate appropriately.
Compliance, Production & KPI Alignment
· Monitor patient attendance and escalate compliance gaps.
· Support KPI goals linked to therapy throughput and care plan adherence.
· Participate in team huddles and workflow discussions.
Team Collaboration & Clinic Support
· Collaborate with Administrative CareCoordinators, Lead CareCoordinator, providers, and imaging teams.
· Assist clinic operations during high-volume moments.
· Support unified patientcare and interdepartmental teamwork.
Clinic Culture Expectations
· Model Conscious Leadership behaviors (ownership, curiosity, empathy).
· Demonstrate professionalism, patience, and emotional intelligence.
· Promote a unified, patient-first environment.
Skills & Competencies
· Strong communication and patient engagement skills.
· Attention to detail and consistency in therapy delivery.
· EHR and documentation proficiency.
· Team-oriented mindset and adaptability.
Experience Requirements
Preferred:
· 1-2 years of rehab, therapy, or patient support experience.
· EHR documentation experience.
We will train patient-centered candidates demonstrating reliability and professionalism.
Clinic hours:
Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Tuesday: 12:30 PM - 7:00 PM
Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Thursday: 12:30 PM - 7:00 PM
Friday: 7:00 AM - 1:00 PM
Background Check Requirement:
Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
Join the Complete Care Family
If you're ready to be part of a team that values compassion, professionalism, and excellence in patientcare, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day.
Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
$26k-35k yearly est. Auto-Apply 15d ago
Care Coordinator Rehab - 500 Dollar Sign-On Bonus
Complete Care 4.2
Tampa, FL jobs
Job Description
Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic CareCoordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you.
Position Purpose:
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.
The CareCoordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes.
Summary of Duties:
Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations.
Duties & Essential Functions:
Therapy Delivery & Clinical Care Support
· Deliver provider-directed therapies with precision and safety.
· Prepare patients for examinations and explain expectations.
· Document all therapies accurately and in real time.
· Monitor patient tolerance and escalate clinical concerns appropriately.
· Reinforce patient understanding of therapy purpose, expectations, and care progression.
· Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care.
Care Plan Fulfillment & Outcome Support
· Ensure patients receive therapies according to provider-prescribed cadence.
· Identify care plan deviations and escalate to the Lead CareCoordinator.
· Support care plan scheduling through communication with Administrative CareCoordinators.
Documentation & Order Completion
· Document all therapy services accurately in the EHR.
· Ensure therapy documentation supports billing integrity.
· Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling.
Insurance, Billing & Pre-Authorization Support (Clinical Coordination)
· Verify accurate patient insurance information during patient visits.
· Escalate missing or unclear authorizations to Administrative CareCoordinators.
· Support billing integrity through complete and timely documentation.
· Identify authorization barriers impacting care and communicate appropriately.
Compliance, Production & KPI Alignment
· Monitor patient attendance and escalate compliance gaps.
· Support KPI goals linked to therapy throughput and care plan adherence.
· Participate in team huddles and workflow discussions.
Team Collaboration & Clinic Support
· Collaborate with Administrative CareCoordinators, Lead CareCoordinator, providers, and imaging teams.
· Assist clinic operations during high-volume moments.
· Support unified patientcare and interdepartmental teamwork.
Clinic Culture Expectations
· Model Conscious Leadership behaviors (ownership, curiosity, empathy).
· Demonstrate professionalism, patience, and emotional intelligence.
· Promote a unified, patient-first environment.
Skills & Competencies
· Strong communication and patient engagement skills.
· Attention to detail and consistency in therapy delivery.
· EHR and documentation proficiency.
· Team-oriented mindset and adaptability.
Experience Requirements
Preferred:
· 1-2 years of rehab, therapy, or patient support experience.
· EHR documentation experience.
We will train patient-centered candidates demonstrating reliability and professionalism.
Clinic hours:
Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Tuesday: 12:30 PM - 7:00 PM
Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Thursday: 12:30 PM - 7:00 PM
Friday: 7:00 AM - 1:00 PM
Background Check Requirement:
Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
Join the Complete Care Family
If you're ready to be part of a team that values compassion, professionalism, and excellence in patientcare, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day.
Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
Powered by JazzHR
uWj24ht9FK
$26k-35k yearly est. 29d ago
Bilingual Care Coordinator Rehab-500 Sign On Bonus
Complete Care 4.2
Tampa, FL jobs
Job Description
Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic CareCoordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you.
Position Purpose:
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.
The CareCoordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes.
Summary of Duties:
Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations.
Duties & Essential Functions:
Therapy Delivery & Clinical Care Support
· Deliver provider-directed therapies with precision and safety.
· Prepare patients for examinations and explain expectations.
· Document all therapies accurately and in real time.
· Monitor patient tolerance and escalate clinical concerns appropriately.
· Reinforce patient understanding of therapy purpose, expectations, and care progression.
· Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care.
Care Plan Fulfillment & Outcome Support
· Ensure patients receive therapies according to provider-prescribed cadence.
· Identify care plan deviations and escalate to the Lead CareCoordinator.
· Support care plan scheduling through communication with Administrative CareCoordinators.
Documentation & Order Completion
· Document all therapy services accurately in the EHR.
· Ensure therapy documentation supports billing integrity.
· Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling.
Insurance, Billing & Pre-Authorization Support (Clinical Coordination)
· Verify accurate patient insurance information during patient visits.
· Escalate missing or unclear authorizations to Administrative CareCoordinators.
· Support billing integrity through complete and timely documentation.
· Identify authorization barriers impacting care and communicate appropriately.
Compliance, Production & KPI Alignment
· Monitor patient attendance and escalate compliance gaps.
· Support KPI goals linked to therapy throughput and care plan adherence.
· Participate in team huddles and workflow discussions.
Team Collaboration & Clinic Support
· Collaborate with Administrative CareCoordinators, Lead CareCoordinator, providers, and imaging teams.
· Assist clinic operations during high-volume moments.
· Support unified patientcare and interdepartmental teamwork.
Clinic Culture Expectations
· Model Conscious Leadership behaviors (ownership, curiosity, empathy).
· Demonstrate professionalism, patience, and emotional intelligence.
· Promote a unified, patient-first environment.
Skills & Competencies
· Strong communication and patient engagement skills.
· Attention to detail and consistency in therapy delivery.
· EHR and documentation proficiency.
· Team-oriented mindset and adaptability.
Experience Requirements
Preferred:
· 1-2 years of rehab, therapy, or patient support experience.
· EHR documentation experience.
We will train patient-centered candidates demonstrating reliability and professionalism.
Clinic hours:
Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Tuesday: 12:30 PM - 7:00 PM
Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Thursday: 12:30 PM - 7:00 PM
Friday: 7:00 AM - 1:00 PM
Background Check Requirement:
Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
Join the Complete Care Family
If you're ready to be part of a team that values compassion, professionalism, and excellence in patientcare, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day.
Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
Powered by JazzHR
78fqKmrAnO
$26k-35k yearly est. 29d ago
Care Coordinator Rehab- 500 Dollar Sign on Bonus
Complete Care 4.2
Lakeland, FL jobs
Job Description
Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic CareCoordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you.
Position Purpose:
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.
The CareCoordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes.
Summary of Duties:
Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations.
Duties & Essential Functions:
Therapy Delivery & Clinical Care Support
· Deliver provider-directed therapies with precision and safety.
· Prepare patients for examinations and explain expectations.
· Document all therapies accurately and in real time.
· Monitor patient tolerance and escalate clinical concerns appropriately.
· Reinforce patient understanding of therapy purpose, expectations, and care progression.
· Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care.
Care Plan Fulfillment & Outcome Support
· Ensure patients receive therapies according to provider-prescribed cadence.
· Identify care plan deviations and escalate to the Lead CareCoordinator.
· Support care plan scheduling through communication with Administrative CareCoordinators.
Documentation & Order Completion
· Document all therapy services accurately in the EHR.
· Ensure therapy documentation supports billing integrity.
· Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling.
Insurance, Billing & Pre-Authorization Support (Clinical Coordination)
· Verify accurate patient insurance information during patient visits.
· Escalate missing or unclear authorizations to Administrative CareCoordinators.
· Support billing integrity through complete and timely documentation.
· Identify authorization barriers impacting care and communicate appropriately.
Compliance, Production & KPI Alignment
· Monitor patient attendance and escalate compliance gaps.
· Support KPI goals linked to therapy throughput and care plan adherence.
· Participate in team huddles and workflow discussions.
Team Collaboration & Clinic Support
· Collaborate with Administrative CareCoordinators, Lead CareCoordinator, providers, and imaging teams.
· Assist clinic operations during high-volume moments.
· Support unified patientcare and interdepartmental teamwork.
Clinic Culture Expectations
· Model Conscious Leadership behaviors (ownership, curiosity, empathy).
· Demonstrate professionalism, patience, and emotional intelligence.
· Promote a unified, patient-first environment.
Skills & Competencies
· Strong communication and patient engagement skills.
· Attention to detail and consistency in therapy delivery.
· EHR and documentation proficiency.
· Team-oriented mindset and adaptability.
Experience Requirements
Preferred:
· 1-2 years of rehab, therapy, or patient support experience.
· EHR documentation experience.
We will train patient-centered candidates demonstrating reliability and professionalism.
Clinic hours:
Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Tuesday: 12:30 PM - 7:00 PM
Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Thursday: 12:30 PM - 7:00 PM
Friday: 7:00 AM - 1:00 PM
Background Check Requirement:
Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
Join the Complete Care Family
If you're ready to be part of a team that values compassion, professionalism, and excellence in patientcare, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day.
Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
Powered by JazzHR
7J3oJzpPzC
$26k-35k yearly est. 5d ago
Care Coordinator: Administrative - 500 Dollar Sign-On Bonus
Complete Care 4.2
Oviedo, FL jobs
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.
The CareCoordinator: Administrative creates a seamless patient experience through exceptional service, accurate scheduling, and strong communication.
Summary of Duties:
Responsible for front desk operations including intake, scheduling, compliance calls, documentation accuracy, and communication.
Duties & Essential Functions:
· Greet patients warmly and manage check-in/check-out with precision.
· Schedule and confirm appointments to support care plan completion.
· Execute compliance outreach for missed or at-risk patients.
· Support fulfillment of provider orders and care plan components.
· Collaborate with rehab staff to maintain unified clinic flow.
· Assist rehab team when therapy volume is high.
· Maintain lobby professionalism and organization.
· Support unified clinic-wide efforts toward patient outcomes.
Insurance, Billing & Pre-Authorization Responsibilities
· Collect accurate insurance and demographic information to ensure clean claims processing and proper documentation in EHR system.
· Communicate clearly with patients about copays, deductibles, out-of-pocket estimates, and payment expectations.
· Collect payments at check-in or check-out following company protocols.
· Maintain awareness of various insurance types (PPO, HMO, PIP, WC, Managed Care) and understand how each impacts coverage within Complete Care's model.
· Identify when services require pre-authorization and initiate the appropriate workflow.
· Monitor, track, and follow up on outstanding pre-authorizations.
· Escalate authorization or eligibility concerns promptly to reduce delays or claim denials.
Multi-Service Scheduling & Care Plan Fulfillment
· Schedule, confirm, and manage appointments across chiropractic, medical, MRI/imaging, injections, procedures, and follow-up services.
· Ensure all patients are fully scheduled throughout their plan of care.
· Perform compliance calls, appointment reminders, and outreach for missed or rescheduled visits.
· Maximize schedule productivity and fill rates across multiple service lines.
· Ensure proper fulfillment of provider-directed orders.
· Provide patients with clear preparation guidance and restrictions based on their orders.
Compliance, Production, and Outcome Support
· Support patient compliance through consistent communication and proactive follow-up.
· Monitor show rates, production metrics, and compliance trends.
· Reinforce care plan understanding to support patient engagement.
· Collaborate with leadership to reduce cancellations and improve retention.
Clinic Culture Expectations
· Demonstrate Conscious Leadership-empathy, curiosity, and accountability.
· Exhibit reliability, ownership, and strong follow-through.
· Communicate clearly and compassionately with patients and team members.
· Contribute positively to a unified, patient-first clinic culture.
· Demonstrate flexibility, teamwork, and solution-oriented communication.
Skills & Expectations
· Excellent customer service and interpersonal communication.
· Strong organizational skills and ability to multitask.
· High accuracy in scheduling, documentation, and insurance data collection.
· Adaptability to evolving workflows and clinic needs.
Experience Requirements:
Preferred: 1-2 years administrative or customer service experience; healthcare preferred. We will train service-minded individuals.
Hours:
Monday: 8:00AM-11:00AM, 3:00PM-6:00PM
Tuesday: 12:30PM-7:00PM
Wednesday: 8:00AM-11:00AM, 3:00PM-6:00PM
Thursday: 12:30PM-7:00PM
Friday: 7:00AM-1:00PM
Background Check Requirement:
Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
If you're ready to be part of a team that values compassion, professionalism, and excellence in patientcare, Complete Care is the place for you! Join us in making a difference in the lives of our patients every day.
At Complete Care, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
$26k-35k yearly est. Auto-Apply 15d ago
Bilingual Care Coordinator: Administrative - 500 Sign-On Bonus
Complete Care 4.2
DeLand, FL jobs
Job Description
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.
The CareCoordinator: Administrative creates a seamless patient experience through exceptional service, accurate scheduling, and strong communication.
Summary of Duties:
Responsible for front desk operations including intake, scheduling, compliance calls, documentation accuracy, and communication.
Duties & Essential Functions:
· Greet patients warmly and manage check-in/check-out with precision.
· Schedule and confirm appointments to support care plan completion.
· Execute compliance outreach for missed or at-risk patients.
· Support fulfillment of provider orders and care plan components.
· Collaborate with rehab staff to maintain unified clinic flow.
· Assist rehab team when therapy volume is high.
· Maintain lobby professionalism and organization.
· Support unified clinic-wide efforts toward patient outcomes.
Insurance, Billing & Pre-Authorization Responsibilities
· Collect accurate insurance and demographic information to ensure clean claims processing and proper documentation in EHR system.
· Communicate clearly with patients about copays, deductibles, out-of-pocket estimates, and payment expectations.
· Collect payments at check-in or check-out following company protocols.
· Maintain awareness of various insurance types (PPO, HMO, PIP, WC, Managed Care) and understand how each impacts coverage within Complete Care's model.
· Identify when services require pre-authorization and initiate the appropriate workflow.
· Monitor, track, and follow up on outstanding pre-authorizations.
· Escalate authorization or eligibility concerns promptly to reduce delays or claim denials.
Multi-Service Scheduling & Care Plan Fulfillment
· Schedule, confirm, and manage appointments across chiropractic, medical, MRI/imaging, injections, procedures, and follow-up services.
· Ensure all patients are fully scheduled throughout their plan of care.
· Perform compliance calls, appointment reminders, and outreach for missed or rescheduled visits.
· Maximize schedule productivity and fill rates across multiple service lines.
· Ensure proper fulfillment of provider-directed orders.
· Provide patients with clear preparation guidance and restrictions based on their orders.
Compliance, Production, and Outcome Support
· Support patient compliance through consistent communication and proactive follow-up.
· Monitor show rates, production metrics, and compliance trends.
· Reinforce care plan understanding to support patient engagement.
· Collaborate with leadership to reduce cancellations and improve retention.
Clinic Culture Expectations
· Demonstrate Conscious Leadership-empathy, curiosity, and accountability.
· Exhibit reliability, ownership, and strong follow-through.
· Communicate clearly and compassionately with patients and team members.
· Contribute positively to a unified, patient-first clinic culture.
· Demonstrate flexibility, teamwork, and solution-oriented communication.
Skills & Expectations
· Excellent customer service and interpersonal communication.
· Strong organizational skills and ability to multitask.
· High accuracy in scheduling, documentation, and insurance data collection.
· Adaptability to evolving workflows and clinic needs.
Experience Requirements:
Preferred: 1-2 years administrative or customer service experience; healthcare preferred. We will train service-minded individuals.
Hours:
Monday: 8:00AM-11:00AM, 3:00PM-6:00PM
Tuesday: 12:30PM-7:00PM
Wednesday: 8:00AM-11:00AM, 3:00PM-6:00PM
Thursday: 12:30PM-7:00PM
Friday: 7:00AM-1:00PM
Background Check Requirement:
Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
If you're ready to be part of a team that values compassion, professionalism, and excellence in patientcare, Complete Care is the place for you! Join us in making a difference in the lives of our patients every day.
At Complete Care, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
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NAW6uStBsd
$26k-34k yearly est. 13d ago
Care Coordinator- Rehab - 500 Dollar Sign-On Bonus
Complete Care 4.2
The Villages, FL jobs
Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic CareCoordinator Rehab to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you.
Position Purpose:
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.
The CareCoordinator: Rehab supports clinical care by delivering therapies safely and accurately, reinforcing care plan adherence, documenting thoroughly, supporting compliance workflows, and collaborating across departments to optimize patient outcomes.
Summary of Duties:
Executes therapeutic protocols, monitors patient compliance, ensures accurate documentation, supports insurance coordination, and collaborates with administrative and clinical teams to maintain seamless treatment-floor operations.
Duties & Essential Functions:
Therapy Delivery & Clinical Care Support
· Deliver provider-directed therapies with precision and safety.
· Prepare patients for examinations and explain expectations.
· Document all therapies accurately and in real time.
· Monitor patient tolerance and escalate clinical concerns appropriately.
· Reinforce patient understanding of therapy purpose, expectations, and care progression.
· Distribute Durable Medical Equipment (DME) and provide patient training on proper use, safety, and care.
Care Plan Fulfillment & Outcome Support
· Ensure patients receive therapies according to provider-prescribed cadence.
· Identify care plan deviations and escalate to the Lead CareCoordinator.
· Support care plan scheduling through communication with Administrative CareCoordinators.
Documentation & Order Completion
· Document all therapy services accurately in the EHR.
· Ensure therapy documentation supports billing integrity.
· Communicate provider-directed orders (DME, imaging, re-exams) for proper scheduling.
Insurance, Billing & Pre-Authorization Support (Clinical Coordination)
· Verify accurate patient insurance information during patient visits.
· Escalate missing or unclear authorizations to Administrative CareCoordinators.
· Support billing integrity through complete and timely documentation.
· Identify authorization barriers impacting care and communicate appropriately.
Compliance, Production & KPI Alignment
· Monitor patient attendance and escalate compliance gaps.
· Support KPI goals linked to therapy throughput and care plan adherence.
· Participate in team huddles and workflow discussions.
Team Collaboration & Clinic Support
· Collaborate with Administrative CareCoordinators, Lead CareCoordinator, providers, and imaging teams.
· Assist clinic operations during high-volume moments.
· Support unified patientcare and interdepartmental teamwork.
Clinic Culture Expectations
· Model Conscious Leadership behaviors (ownership, curiosity, empathy).
· Demonstrate professionalism, patience, and emotional intelligence.
· Promote a unified, patient-first environment.
Skills & Competencies
· Strong communication and patient engagement skills.
· Attention to detail and consistency in therapy delivery.
· EHR and documentation proficiency.
· Team-oriented mindset and adaptability.
Experience Requirements
Preferred:
· 1-2 years of rehab, therapy, or patient support experience.
· EHR documentation experience.
We will train patient-centered candidates demonstrating reliability and professionalism.
Clinic hours:
Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Tuesday: 12:30 PM - 7:00 PM
Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Thursday: 12:30 PM - 7:00 PM
Friday: 7:00 AM - 1:00 PM
Background Check Requirement:
Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
Join the Complete Care Family
If you're ready to be part of a team that values compassion, professionalism, and excellence in patientcare, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day.
Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
$26k-35k yearly est. Auto-Apply 23d ago
Bilingual Care Coordinator- Administrative - 500 Dollar Sign-On Bonus
Complete Care 4.2
Saint Cloud, FL jobs
Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic CareCoordinator: Administrative to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you.
Position Purpose:
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.
Summary of Duties:
Responsible for front desk operations including intake, scheduling, compliance calls, documentation accuracy, and communication.
Duties & Essential Functions:
Greet patients warmly and manage check-in/check-out with precision.
Schedule and confirm appointments to support care plan completion.
Execute compliance outreach for missed or at-risk patients.
Support fulfillment of provider orders and care plan components.
Collaborate with rehab staff to maintain unified clinic flow.
Assist rehab team when therapy volume is high.
Maintain lobby professionalism and organization.
Support unified clinic-wide efforts toward patient outcomes.
Insurance, Billing & Pre-Authorization Responsibilities
Collect accurate insurance and demographic information to ensure clean claims processing and proper documentation in EHR system.
Communicate clearly with patients about copays, deductibles, out-of-pocket estimates, and payment expectations.
Collect payments at check-in or check-out following company protocols.
Maintain awareness of various insurance types (PPO, HMO, PIP, WC, Managed Care) and understand how each impacts coverage within Complete Care's model.
Identify when services require pre-authorization and initiate the appropriate workflow.
Monitor, track, and follow up on outstanding pre-authorizations.
Escalate authorization or eligibility concerns promptly to reduce delays or claim denials.
Multi-Service Scheduling & Care Plan Fulfillment
Schedule, confirm, and manage appointments across chiropractic, medical, MRI/imaging, injections, procedures, and follow-up services.
Ensure all patients are fully scheduled throughout their plan of care.
Perform compliance calls, appointment reminders, and outreach for missed or rescheduled visits.
Maximize schedule productivity and fill rates across multiple service lines.
Ensure proper fulfillment of provider-directed orders.
Provide patients with clear preparation guidance and restrictions based on their orders.
Compliance, Production, and Outcome Support
Support patient compliance through consistent communication and proactive follow-up.
Monitor show rates, production metrics, and compliance trends.
Reinforce care plan understanding to support patient engagement.
Collaborate with leadership to reduce cancellations and improve retention.
Clinic Culture Expectations
Demonstrate Conscious Leadership-empathy, curiosity, and accountability.
Exhibit reliability, ownership, and strong follow-through.
Communicate clearly and compassionately with patients and team members.
Contribute positively to a unified, patient-first clinic culture.
Demonstrate flexibility, teamwork, and solution-oriented communication.
Skills & Expectations
Excellent customer service and interpersonal communication.
Strong organizational skills and ability to multitask.
High accuracy in scheduling, documentation, and insurance data collection.
Adaptability to evolving workflows and clinic needs.
Experience Requirements:
Preferred: 1-2 years administrative or customer service experience; healthcare preferred. We will train service-minded individuals
Clinic hours:
Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Tuesday: 12:30 PM - 7:00 PM
Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Thursday: 12:30 PM - 7:00 PM
Friday: 7:00 AM - 1:00 PM
Background Check Requirement:
Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
Join the Complete Care Family
If you're ready to be part of a team that values compassion, professionalism, and excellence in patientcare, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day.
Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
$26k-35k yearly est. Auto-Apply 15d ago
Bilingual Care Coordinator- Administrative - 500 Dollar Sign-On Bonus
Complete Care 4.2
Saint Cloud, FL jobs
Job Description
Are you passionate about helping others and ready for a career where every day truly matters? At Complete Care, we believe in healing with heart - and we're looking for a compassionate, energetic CareCoordinator: Administrative to join our growing team! If you thrive in a fast-paced environment, love connecting with people, and take pride in delivering exceptional care, we'd love to hear from you.
Position Purpose:
At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together.
Summary of Duties:
Responsible for front desk operations including intake, scheduling, compliance calls, documentation accuracy, and communication.
Duties & Essential Functions:
Greet patients warmly and manage check-in/check-out with precision.
Schedule and confirm appointments to support care plan completion.
Execute compliance outreach for missed or at-risk patients.
Support fulfillment of provider orders and care plan components.
Collaborate with rehab staff to maintain unified clinic flow.
Assist rehab team when therapy volume is high.
Maintain lobby professionalism and organization.
Support unified clinic-wide efforts toward patient outcomes.
Insurance, Billing & Pre-Authorization Responsibilities
Collect accurate insurance and demographic information to ensure clean claims processing and proper documentation in EHR system.
Communicate clearly with patients about copays, deductibles, out-of-pocket estimates, and payment expectations.
Collect payments at check-in or check-out following company protocols.
Maintain awareness of various insurance types (PPO, HMO, PIP, WC, Managed Care) and understand how each impacts coverage within Complete Care's model.
Identify when services require pre-authorization and initiate the appropriate workflow.
Monitor, track, and follow up on outstanding pre-authorizations.
Escalate authorization or eligibility concerns promptly to reduce delays or claim denials.
Multi-Service Scheduling & Care Plan Fulfillment
Schedule, confirm, and manage appointments across chiropractic, medical, MRI/imaging, injections, procedures, and follow-up services.
Ensure all patients are fully scheduled throughout their plan of care.
Perform compliance calls, appointment reminders, and outreach for missed or rescheduled visits.
Maximize schedule productivity and fill rates across multiple service lines.
Ensure proper fulfillment of provider-directed orders.
Provide patients with clear preparation guidance and restrictions based on their orders.
Compliance, Production, and Outcome Support
Support patient compliance through consistent communication and proactive follow-up.
Monitor show rates, production metrics, and compliance trends.
Reinforce care plan understanding to support patient engagement.
Collaborate with leadership to reduce cancellations and improve retention.
Clinic Culture Expectations
Demonstrate Conscious Leadership-empathy, curiosity, and accountability.
Exhibit reliability, ownership, and strong follow-through.
Communicate clearly and compassionately with patients and team members.
Contribute positively to a unified, patient-first clinic culture.
Demonstrate flexibility, teamwork, and solution-oriented communication.
Skills & Expectations
Excellent customer service and interpersonal communication.
Strong organizational skills and ability to multitask.
High accuracy in scheduling, documentation, and insurance data collection.
Adaptability to evolving workflows and clinic needs.
Experience Requirements:
Preferred: 1-2 years administrative or customer service experience; healthcare preferred. We will train service-minded individuals
Clinic hours:
Monday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Tuesday: 12:30 PM - 7:00 PM
Wednesday: 8:00 AM - 11:00 AM, 3:00 PM - 6:00 PM
Thursday: 12:30 PM - 7:00 PM
Friday: 7:00 AM - 1:00 PM
Background Check Requirement:
Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
Join the Complete Care Family
If you're ready to be part of a team that values compassion, professionalism, and excellence in patientcare, Complete Care is the place for you. Join us in making a difference in the lives of our patients every day.
Complete Care proudly provides equal employment opportunities to all individuals regardless of race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.
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ZlipMINbpv
$26k-35k yearly est. 28d ago
Medical Scheduling Specialist
Personnel Resources 4.0
Dothan, AL jobs
We are immediately hiring for an experienced Medical Scheduler to work with a dynamic team in Dothan, AL. The ideal candidate will have prior medical scheduling experience and enjoy working in a fast-paced environment.This position offers pay ranging between $12.00 - $14.00 per hour while working a Monday-Thursday 7:30am-5pm and Friday 7:30am-12pm schedule.Benefits:
Health Insurance
401k
PTO
Life Insurance
Phone carrier discounts
5 pair of scrubs provided
Medical Scheduler Job Description:
Interact with patients in a professional and friendly manner over the phone. Provide necessary information about appointments, answer inquiries, and assist patients with rescheduling or canceling appointments as needed.
Maintain accurate patient records and update any changes in scheduling or patient information.
Verify patients' insurance coverage and benefits to ensure accuracy of billing and reimbursement processes. Collaborate with billing staff to resolve any insurance-related issues or concerns.
Make outbound calls to remind patients of upcoming appointments, tests, or procedures. Follow up with patients regarding missed or rescheduled appointments, ensuring all necessary information is conveyed.
Handle multiple tasks simultaneously while maintaining attention to detail and prioritizing urgent matters. Effectively manage waiting lists, accommodate emergencies, and accommodate special requests when possible.
Medical Scheduler Job Requirements:
High school diploma or GED (additional relevant education is a plus)
Proven experience as a medical scheduler or in a similar role is required
Strong knowledge of medical terminology, procedures, and documentation
Proficiency in using electronic health records (EHR) and scheduling software/systems
Attention to detail and accuracy in data entry
$12-14 hourly 17d ago
Patient Care Coordinator Full Time
BJ's Wholesale Club 4.1
Patient care coordinator job at BJ's Wholesale Club
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
PatientCareCoordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment. PatientCareCoordinators must be passionate about delivering outstanding patientcare experiences and assisting the team in growing the number of exams delivered.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance.
Strives for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily.
All items stocked and planograms executed.
Maintain visible accurate signage.
Clean and organized, inside and out.
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department.
See the connection between consistent execution and the positive impact it can have on the business.
Major Tasks, Responsibilities, and Key Accountabilities
Adhere to all privacy and confidential/proprietary company policies and procedures (i.e. Health Information Portability and Accountability Act, known as HIPAA) as required by law. Provides support to Members in making eyeglass adjustments and repairs.
Enthusiastically greet patients inside BJ's Optical and identify patient vision needs through open-ended questions.
Promote eye exam availability to BJ's members and their families.
Foster strong partnerships with optical team members and optometrists.
Assist in scheduling eye exam appointments, entering patient information and history into systems in accordance with provided HIPAA training.
Obtain patient medical history, conduct eye health tests including taking retinal images, auto refraction, keratometry, tonometry, lensometry and other ancillary testing such as ocular mortality, pupillary testing, etc.
Assist in facilitating interaction between patients, technicians, and doctors via live video conferencing and communicate doctor recommendations to opticians.
Meet or exceed patient expectations.
Work in partnership with optical team members to facilitate exam bookings and eyewear sales.
Match eyewear solutions to patient needs and transition patients from exam to product selection.
Strives to deliver sales and metric goals by educating patients on the benefits of available products, and by recommending those that will improve their visual needs.
Spends downtime engaging with members in front of Optical.
Maintain optical area cleanliness and displays in accordance with club policy.
Maintains all club policies and procedures.
Performs other duties as assigned.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
High school diploma, college degree, and/or big box wholesale, retail, optical and/or medical experience.
Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment.
Strong verbal communication skills and engaging personality to communicate with a diverse patient base.
Interested in the growth of telemedicine and in healthcare technology.
Motivated to help patients and exceed their expectations to drive referrals.
Be passionate about delivering outstanding patientcare.
Knowledge of optical products and business practices preferred, but not required.
Strong interpersonal skills, organizational skills, and an attention to detail required.
Open shift availability required for full time positions.
At least 18 years of age.
Environmental Job Conditions
Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.
Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $18.50 - $23.13
$18.5-23.1 hourly Auto-Apply 12d ago
Patient Service Coordinator
Pearle Vision-Saugus 4.4
Saugus, MA jobs
Job Description
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility to help them with just that. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for an intelligent and enthusiastic individual to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
You will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the doctor's area and contributing to a positive and team based work environment while consistently providing our patients with exceptional experiences.
Key Responsibilities
Answering the phone and assisting callers
Scheduling appointments and maintaining an efficient schedule
Checking patients in and out for their appointments, ensuring accurate and complete demographic and insurance information
Abiding by all HIPAA laws and office policies and procedures
Managing patient charts, verifying insurance eligibility and coverage, and collecting appropriate co-payments.
Utilizing pre-test equipment with patients before they see the doctor, such as auto-refractor, OCT and Optomap imaging
Working collaboratively with the doctors, management, and other team members to provide a seamless and efficient experience to the patient.
Other duties as assigned by management
Qualifications
18+ with high school diploma
Reliable transportation to and from work
Proficient in general computer use and programs such as Microsoft Word
Able to communicate effectively, comfortably, and professionally while making phone calls and answering the phone
Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Strong customer service skills with empathy and passion for helping others.
Ability to work collaboratively with co-workers and lead by a positive example.
Motivated and driven to grow and succeed and to help others grow and succeed
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$40k-49k yearly est. 26d ago
Patient Service Coordinator
Pearle Vision 4.4
Saugus, MA jobs
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility to help them with just that. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for an intelligent and enthusiastic individual to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
You will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the doctor's area and contributing to a positive and team based work environment while consistently providing our patients with exceptional experiences.
Key Responsibilities
Answering the phone and assisting callers
Scheduling appointments and maintaining an efficient schedule
Checking patients in and out for their appointments, ensuring accurate and complete demographic and insurance information
Abiding by all HIPAA laws and office policies and procedures
Managing patient charts, verifying insurance eligibility and coverage, and collecting appropriate co-payments.
Utilizing pre-test equipment with patients before they see the doctor, such as auto-refractor, OCT and Optomap imaging
Working collaboratively with the doctors, management, and other team members to provide a seamless and efficient experience to the patient.
Other duties as assigned by management
Qualifications
18+ with high school diploma
Reliable transportation to and from work
Proficient in general computer use and programs such as Microsoft Word
Able to communicate effectively, comfortably, and professionally while making phone calls and answering the phone
Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Strong customer service skills with empathy and passion for helping others.
Ability to work collaboratively with co-workers and lead by a positive example.
Motivated and driven to grow and succeed and to help others grow and succeed
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$40k-49k yearly est. Auto-Apply 57d ago
Patient Services Support Coordinator
KPH Healthcare Services 4.7
Syracuse, NY jobs
Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks.
Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy.
Responsibilities
Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
Responsible for organizing and mailing letters to patients.
Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
Responsible for providing support to Call Center Representatives who are not working physically in the facility
Assist call center operations with miscellaneous reporting tasks
Assist with the role of PatientCare Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
Role requires 100% attendance in the physical facility.
Perform other duties as assigned
Qualifications
Educational Requirements:
Minimum: High School Diploma or GED
Preferred: AS Degree or higher in Business Administration or related field
Experience:
Preferred: 0-2 years of experience in a similar position
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Compensation
$17.00-18.00 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
Not ready to apply? Connect with us for general consideration.
$17-18 hourly Auto-Apply 60d+ ago
Client Care Service Coordinator
Schumacher Auto Group 4.1
West Palm Beach, FL jobs
Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential.
Essential Job Responsibilities
* Handle incoming calls, schedule service appointments and take messages for the Service Team in a courteous and timely manner.
* Work with Client Center Schedulers as needed.
* Notify customers when vehicles are ready for pickup.
* Occasionally call customers when service to their vehicles is due.
* Walk short distances repeatedly throughout the day to assist clients, staff, and visitors.
* Follow up with clients to confirm or reschedule appointments as needed.
* Maintain accurate and organized client records in the dealership database.
* Issue loan rental contracts for customers as assigned by management.
* Check in and close rental/loan contracts for customers.
* Move vehicles for customer loan/rentals as directed by management and in accordance with dealership standards.
* Perform walk around before delivery and upon return of the vehicle loan/rental for and by customers; document any damage incurred in the vehicle.
* Other duties as assigned by Management.
Education and Requirements:
* High School diploma or equivalent.
* 1+ years experience in a fast paced customer service environment.
* Proficient computer skills; experience using word, excel and other MS products.
* Excellent communicator to support relationships with all staff, clients, visitors.
* Must be available to work Weekdays and Saturdays.
* Experience in CDK Software highly preferred.
* Must be able to read/write and speak English and Spanish proficiently.
* Must have reliable transportation on a daily basis.
$28k-36k yearly est. 55d ago
Client Care Service Coordinator
Schumacher Auto Group 4.1
West Palm Beach, FL jobs
Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential.
Essential Job Responsibilities
Handle incoming calls, schedule service appointments and take messages for the Service Team in a courteous and timely manner.
Work with Client Center Schedulers as needed.
Notify customers when vehicles are ready for pickup.
Occasionally call customers when service to their vehicles is due.
Walk short distances repeatedly throughout the day to assist clients, staff, and visitors.
Follow up with clients to confirm or reschedule appointments as needed.
Maintain accurate and organized client records in the dealership database.
Issue loan rental contracts for customers as assigned by management.
Check in and close rental/loan contracts for customers.
Move vehicles for customer loan/rentals as directed by management and in accordance with dealership standards.
Perform walk around before delivery and upon return of the vehicle loan/rental for and by customers; document any damage incurred in the vehicle.
Other duties as assigned by Management.
Education and Requirements:
High School diploma or equivalent.
1+ years experience in a fast paced customer service environment.
Proficient computer skills; experience using word, excel and other MS products.
Excellent communicator to support relationships with all staff, clients, visitors.
Must be available to work Weekdays and Saturdays.
Experience in CDK Software highly preferred.
Must be able to read/write and speak English and Spanish proficiently.
Must have reliable transportation on a daily basis.
$28k-36k yearly est. 60d+ ago
Client Care Service Coordinator
Schumacher Auto Group 4.1
West Palm Beach, FL jobs
Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential.
Essential Job Responsibilities
Handle incoming calls, schedule service appointments and take messages for the Service Team in a courteous and timely manner.
Work with Client Center Schedulers as needed.
Notify customers when vehicles are ready for pickup.
Occasionally call customers when service to their vehicles is due.
Walk short distances repeatedly throughout the day to assist clients, staff, and visitors.
Follow up with clients to confirm or reschedule appointments as needed.
Maintain accurate and organized client records in the dealership database.
Issue loan rental contracts for customers as assigned by management.
Check in and close rental/loan contracts for customers.
Move vehicles for customer loan/rentals as directed by management and in accordance with dealership standards.
Perform walk around before delivery and upon return of the vehicle loan/rental for and by customers; document any damage incurred in the vehicle.
Other duties as assigned by Management.
Education and Requirements:
High School diploma or equivalent.
1+ years experience in a fast paced customer service environment.
Proficient computer skills; experience using word, excel and other MS products.
Excellent communicator to support relationships with all staff, clients, visitors.
Must be available to work Weekdays and Saturdays.
Experience in CDK Software highly preferred.
Must be able to read/write and speak English and Spanish proficiently.
Must have reliable transportation on a daily basis.
Requirements:
$28k-36k yearly est. 27d ago
Purchasing & Scheduling Specialist
CCL Industries 4.2
Raleigh, NC jobs
The Purchaser and Scheduling Associate is responsible for coordinating purchasing activities and production scheduling to ensure materials and resources are available to meet customer demand. This role works closely with suppliers, production, customer service, and logistics teams to balance material availability, production efficiency, and delivery performance.
Key Responsibilities:
Purchasing Responsibilities
* Source, negotiate, and purchase materials, components, and supplies in alignment with company needs.
* Issue and manage purchase orders, ensuring accuracy in pricing, quantities, and delivery dates.
* Maintain optimal inventory levels to support production schedules while minimizing excess stock.
* Build and maintain strong relationships with suppliers to ensure reliable material flow.
* Track and resolve supplier issues related to quality, pricing, or delivery delays.
* Monitor market trends, supplier performance, and cost-saving opportunities.
* Maintain accurate purchasing data and documentation within ERP or inventory management systems.
Scheduling Responsibilities
* Develop and maintain daily and weekly production schedules based on customer orders, inventory, and material availability.
* Coordinate with production, shipping, and customer service to ensure efficient workflow and on-time delivery.
* Adjust schedules proactively to address changes in demand, material shortages, or equipment downtime.
* Communicate schedule updates and changes to all relevant departments.
* Track order progress to ensure deadlines and priorities are met.
* Analyze production capacity and lead times to identify bottlenecks or improvement opportunities.
Qualifications:
Education & Experience:
* Associate's degree in Business, Supply Chain Management and 5+ years of experience in purchasing, scheduling, or production planning (manufacturing or distribution environment preferred).
* Bachelor's degree in Business, Supply Chain Management and 3+ years of experience in purchasing, scheduling, or production planning (manufacturing or distribution environment preferred).
* Proficiency with ERP systems and Microsoft Office (Excel, Outlook, Word).
Skills & Competencies:
* Strong organizational and multitasking abilities.
* Excellent communication and negotiation skills.
* Analytical mindset with strong attention to detail.
* Ability to work collaboratively across departments.
* Proven problem-solving skills and adaptability in a fast-paced environment.
* Knowledge of inventory control and production planning principles.
Work Environment
* Primarily office-based with regular interaction with production and warehouse areas.
* May require occasional travel to suppliers or other company locations.
Physical Requirements
* Prolonged periods of sitting and computer use.
* Occasional lifting of materials up to 25 lbs.