Job Description
Washbay/Yard
About the Role:
The Washbay/Yard position plays a critical role in maintaining the cleanliness, organization, and operational readiness of rental equipment and vehicles within the rental and leasing services industry. This role ensures that all equipment returned from rental is thoroughly cleaned, inspected, and prepared for the next customer, thereby upholding company standards and enhancing customer satisfaction. The individual in this position will manage the yard area, ensuring that all assets are stored safely and efficiently to optimize space and accessibility. Attention to detail and adherence to safety protocols are paramount, as the role involves handling various cleaning equipment and coordinating with other departments to facilitate smooth operations. Ultimately, this position supports the overall business by contributing to the quality and reliability of rental assets, which directly impacts customer retention and company reputation.
Minimum Qualifications:
High school diploma or equivalent.
Valid driver's license and a clean driving record.
Previous experience in equipment cleaning, vehicle washing, or a related role preferred but not required.
Ability to operate cleaning equipment and tools safely.
Basic understanding of safety and environmental regulations.
Physical ability to perform manual labor, including lifting, standing for extended periods, and working outdoors.
Preferred Qualifications:
Experience working in rental, leasing, or fleet management environments.
Familiarity with equipment maintenance and inspection procedures.
Certification or training in workplace safety or hazardous materials handling.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
$30k-35k yearly est. 28d ago
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Field Service Technician
Black Diamond 4.5
Black Diamond job in Pittsburgh, PA
Job Description
About the Role:
The Field Service Technician plays a critical role in ensuring the optimal performance and reliability of rental and leasing equipment by providing expert on-site technical support and maintenance. This position involves diagnosing, troubleshooting, and repairing a wide range of mechanical, electrical, and electronic systems, including compressors, fire alarm systems, and fiber optic components. The technician will perform preventive maintenance to minimize equipment downtime and extend the lifecycle of assets, directly impacting customer satisfaction and operational efficiency. Working independently in diverse environments, the technician must adapt to various technical challenges and deliver timely solutions. Ultimately, this role is essential for maintaining the safety, functionality, and availability of equipment that supports the company's rental and leasing services operations.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in troubleshooting and repairing electrical and mechanical systems.
Familiarity with computer hardware and diagnostic test equipment.
Valid driver's license with a clean driving record.
Ability to work independently and manage time effectively in field environments.
Preferred Qualifications:
Technical certification in electrical or mechanical trades (e.g., HVAC, electronics, or fiber optics).
Experience working with compressors and power tools in a service capacity.
Knowledge of fire alarm system installation and maintenance standards.
Previous experience in the rental and leasing services industry.
Strong customer service and communication skills.
Responsibilities:
Perform on-site troubleshooting and repair of electrical, mechanical, and computer hardware systems associated with rental equipment.
Conduct preventive maintenance and inspections to ensure equipment operates safely and efficiently.
Utilize test equipment and diagnostic tools to identify faults and implement corrective actions promptly.
Install, maintain, and repair fiber optic systems and fire alarm equipment as required by client specifications.
Document all service activities accurately and communicate effectively with customers and internal teams to provide status updates and technical guidance.
Participate in an on-call rotation to provide after-hours support for urgent customer inquiries and equipment rental needs.
Skills:
The required skills such as troubleshooting and electrical troubleshooting are essential for diagnosing and resolving complex equipment issues efficiently during field visits. Proficiency with computer hardware and test equipment enables the technician to accurately assess system performance and implement necessary repairs. Knowledge of compressors and power tools is applied daily to maintain and service mechanical components critical to rental equipment functionality. Fiber optics expertise is utilized when installing or repairing communication lines and ensuring connectivity for advanced systems. Preventive maintenance skills help in scheduling and performing routine checks that prevent unexpected equipment failures, while familiarity with fire alarm systems ensures compliance with safety regulations and client requirements.
$31k-47k yearly est. 13d ago
Divisional Vice President, Enterprise Business Operations
Rei 4.4
Seattle, WA job
Overview This job contributes to REI's success by leading the design and ongoing management of REI's enterprise operating model-ensuring that strategic, financial, and operational rhythms are connected across the co-op. This role creates frameworks, governance, and prioritization systems that align leaders around shared goals, improve execution speed, and strengthen cross-divisional collaboration. By building a single view of how REI plans, decides, and delivers, the DVP ensures that enterprise initiatives are clear, scalable, and measurable. This leader will design and refine processes that reduce duplication, drive accountability, and empower teams-helping REI operate as one enterprise while maintaining agility and focus on impact. Ultimately, the DVP of Enterprise Business Operations ensures the co-op's operating model enables growth, accelerates decision-making, and enhances REI's ability to deliver on its strategic and member goals. Models and acts in accordance with REI's guiding values and mission. Leading the Way * As a member of the Leadership Forum, develops a deep understanding of, effectively communicates and broadly supports execution of company strategies and priorities. * Works cross-divisionally to drive execution of specific divisional and company strategies, initiatives and projects. * Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. * Supports the implementation of company programs, procedures, methods and practices to promote REI key messages. * Challenges and inspires employees to achieve business results. * Ensures employees adhere to legal and operational compliance requirements. * Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. * Conducts and ensures the completion of performance reviews. * Provides coaching, direction and leadership support to employees to achieve department, company and customer results. * Establishes and maintains visibility within the department. * Monitors operational statistics, reports trends, variances and issues, and takes appropriate action. Key Responsibilities * Enterprise Operating Model: *
Design, document, and evolve REI's operating model to align strategic, financial, and operational cadences; reduce duplication; and improve efficiency across divisions. * Governance & Decision Frameworks: *
Establish enterprise governance that clarifies decision rights, enhances transparency, and accelerates cross-functional alignment without adding unnecessary complexity. * Operational Excellence: *
Identify inefficiencies and implement scalable process improvements that reduce friction, optimize resources, and enhance productivity across the organization. * Enterprise Planning: *
Create and manage an integrated enterprise planning calendar that connects key strategy, budgeting, operational and talent deliverables and milestones. * Performance Management: *
Develop and maintain KPI scorecards and dashboards that centralize performance metrics, promote accountability, and enable data-driven decision-making. * Change Leadership: *
Lead a center of excellence for the organization. Consult and advise enterprise initiative leaders and facilitate stakeholder alignment to minimize disruption, accelerate adoption of new processes, and embed continuous improvement. * Program Management: *
Lead program management for enterprise operating calendar, and act as center of excellence and community lead for Program Management across the co-op. *
Lead enterprise PM team, established to support highest priority initiatives. * Cross-Functional Collaboration: *
Lead cross-functional teams to align on process priorities and execution. *
Facilitate enterprise-wide workshops and process design sessions to strengthen alignment and clarity. Responsibilities and Qualifications * 15+ years of experience in large-scale operations, business transformation, or enterprise process management roles. * 10+ years leading people and cross-functional initiatives. * Bachelor's degree in Business, Operations, Technology, or related field required; Master's degree preferred. * Strong background working within or alongside retail, consumer goods, or multi-channel organizations, with a solid understanding of how enterprise operations connect-from product creation to customer experience. * PMP, PgMP, or equivalent certification * Proven experience designing and running enterprise or corporate operating models in complex, matrixed organizations. * Strong strategic planning, governance, and prioritization expertise. * Demonstrated ability to drive cross-functional alignment and influence at the executive level. * Experience in change management, organizational design, and performance measurement. * Experience leading enterprise-level operations or transformation initiatives that integrate multiple business units or functions. * Proven success in designing governance models, decision frameworks, or enterprise planning cadences that improved clarity and execution. * Background in strategy execution or enterprise portfolio management that connects vision to outcomes. * Track record of identifying and implementing process improvements that delivered measurable efficiency and cost savings. * Exceptional communication and facilitation skills-able to synthesize complex information into actionable clarity. * Experience working within purpose-driven or values-led organizations preferred. * Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. * Creates a strong, mutually supportive work spirit and culture where people can do their best. * Establishes trust and inspires others. * Makes effective organization and people decisions in a manner consistent with REI's values and ethics. * Delivers on commitments and holds others to same. * Champions the organization and advocates solutions in the overall Company's best interest. * Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. Pay Range 220,000 - 275,000
$187k-254k yearly est. 46d ago
Technical Specalist
Rei Engineers 4.4
Virginia Beach, VA job
Summary: Working under direction of project management and according to clear guidelines, provide field support for proposals, specifications, construction administration and assessments. Work includes recording measurements, observing construction work in progress, making and repairing investigative openings in building construction, taking photographs, etc. Work is typically performed on multiple projects simultaneously.
Core Responsibilities:
Collect field data for use in various aspects of consulting/engineering services, such as proposals, specifications and assessments. Field data may consist of photographs, roof plans, general notes including construction type, and details of existing conditions. Data collection is done under general guidance of a project manager.
Perform monitoring during construction projects to ensure that contractors do work according to specifications provided by Note discrepancies and report them to engineering project manager or a more senior person for resolution. Document observations in a written report, which is reviewed by a project manager and then distributed to the client, contractor, and other parties.
Assist with assessments and Duties may include assembly of testing apparatuses, performing and repairing destructive openings in roofing and wall systems, performing water testing, carrying tools/ladders, and other physical tasks.
Other responsibilities as assigned.
Skills and Knowledge:
Have working knowledge of materials and installation processes used in roofing, wall and other envelope assemblies.
Ability to understand project specifications, drawings, submittals and other documentation, identify discrepancies between actual construction and project requirements, and articulate these discrepancies both verbally and in written reports.
Have working knowledge of equipment used in assessments and investigations, including infrared camera, electrical capacitance meters, water testing units, etc.
Ability to read, write and speak English fluently. Bilingual (Spanish) a plus.
Word processing
Education and Training:
High school graduate or equivalent.
Formal technical program or equivalent experience.
Has toward Registered Roof Observer certification.
Work Experience: Two or more years of relevant experience, preferably with a consulting and/or engineering firm. Formal technical program in a relevant field or relevant certifications may count towards experience.
Physical and Environmental Demands:
Sufficient physical ability to perform moderate lifting (approximately 75 pounds).
Ability to stand or walk for prolonged periods of time.
Ability to climb ladders.
Work is primarily outside.
Ability to drive up to 8 hours a day (4 hours each way).
$36k-62k yearly est. 60d+ ago
Supply Chain Analyst II, Parcel Carrier Management
Rei 4.4
Seattle, WA job
This role is critical in shaping the customer experience and supporting a $110MM+ parcel transportation budget within REI's omni-channel, direct-to-consumer fulfillment network. The Supply Chain Analyst II, Parcel Carrier Management ensures smooth daily carrier operations and drives performance against set expectations and processes. This includes monitoring carrier execution, finding and fixing performance issues, and providing insights through data analysis and visualization. The role also supports strategic projects like peak planning, carrier onboarding, and cross-functional launches. It helps build solid partnerships with internal teams and external carriers.
At REI, we share a purpose: to find, create, and celebrate better ways of working. We want people to enjoy a life they love outdoors. When you work for the co-op, you do your best work. You also get support to live your best life. You help shape the future of the outdoors for people and the planet.
Responsibilities and Qualifications
Responsibilities
* Develop and maintain weekly and monthly carrier performance reports. Examine key transportation KPIs to find trends, outliers, and root causes. Partner with carriers to address performance issues and drive improvements.
* Forecast shipment volumes for distribution centers and carrier partners during promotional events and peak seasons. Ensure proper capacity planning and equipment availability.
* Manage day-to-day relationships with 5+ transportation carriers, including regular performance check-ins and quarterly business reviews to ensure solid operational partnerships.
* Design and implement data visualization tools, such as dashboards and presentations. Translate complex data into actionable insights. Use these insights to inform decision-making and improve processes.
* Maintain and distribute updated carrier documentation, such as rate cards and transit time tables, to applicable teams. Ensure teams use these documents for system updates and operational alignment.
* Monitor carrier tracking feeds to ensure accurate and timely data transmission into REI's internal systems, supporting reliable performance analysis.
* Support annual transportation budgeting through data analysis.
* Contribute to RFP processes and assist with onboarding new carriers and services as needed.
* Collaborate cross-functionally to support the successful launch of new locations, ensuring transportation readiness and alignment.
* Foster effective communication and collaboration across divisions to support shared goals and ensure timely issue resolution.
Qualifications
* 3+ years of experience in logistics or supply chain operations. Preference for backgrounds in omni-channel retail, parcel fulfillment, demand planning, or distribution.
* Bachelor's degree or higher in Supply Chain Management, Operations, or a related quantitative field.
* Advanced proficiency in SQL and Microsoft Excel; experience with data visualization tools (e.g., Sigma) preferred.
* Exceptional data-backed and critical thinking skills, with the ability to interpret data, evaluate trends, and make informed recommendations.
* Familiarity with carrier contracts and vendor management practices.
* Demonstrated business acumen and sound judgment in solving problems and identifying opportunities.
* Effective communicator and collaborator, with a track record of working cross-functionally to achieve business goals.
* Curious, adaptable, and proactive in driving continuous improvement and innovation.
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$64,600.00 - $103,500.00 per year
$64.6k-103.5k yearly 4d ago
Bike and Ski Shop Supervisor
Rei 4.4
Loveland, CO job
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
The Shop Supervisor is a key member of the store Management Team. This leader directly supervises Shop Mechanics, drives the shop program to deliver a best-in-class customer experience, and is responsible for delivering shop business results and achieving service goals. This role is directly responsible for building and leading the shop team, shop production management, shop facilities management, shop workforce management and completing production shop work to REI quality and productivity standards. The Shop Supervisor partners closely with the Store Manager and Regional Shop Specialist to develop and deploy store level shop strategy and tactics.
**Responsibilities and Qualifications**
Responsibilities:
+ Partner with the Store Manager to build accountability for driving business objectives of employee engagement, customer satisfaction, and promoting co-op membership through leading the customer and employee experience in shop service.
+ Proactively recruit and hire (internal and external) talent to maintain appropriate levels of trained employees to meet shop business need.
+ Train, certify, and build an engaged team of technicians to carry out shop service functions and provide excellent customer service. Coordinate production, manage throughput, and execute shop service work to meet customer demand and REI expectations.
+ Write a shop staff schedule, with consideration of labor guidance, that supports the current business trends and needs, and maximizes service across operating hours.
+ Identify and implement ways to improve the shop customer experience and shop workflow by continuously increasing productivity while maintaining or improving quality.
+ Manage risk to REI by ensuring all shop employees are trained and certified to the level of work they perform and ensure all work meets REI and manufacturer quality and safety specifications.
+ Build a diverse technical workforce and ensure an inclusive environment for shop employees.
+ Demonstrate initiative and productivity, lead Shop Mechanics, Service Advisors, and store staff.
+ Support REI's shop and membership programs by understanding, advocating for, and implementing business initiatives.
+ Evaluate Shop Mechanic job performance and deliver timely check ins/reviews.
+ Model quality shop service work and productive work behaviors. Conduct regular audits/quality control checks of
Qualifications:
+ 2-4 years retail management experience preferred
+ 2-4 years previous bike and/or snow sports shop experience or equivalent/transferrable skills
+ Demonstrated leadership skills, with the ability to lead, train, motivate and develop staff
+ Commitment to providing outstanding customer services
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$26.14 - $32.63 per hour
$26.1-32.6 hourly 60d+ ago
Part-Time Stocking Equipment Operator - 5th Shift (Friday to Sunday)
Rei 4.4
Goodyear, AZ job
Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$20.70 - $23.46 per hour
$20.7-23.5 hourly 4d ago
Tractor Driver
Black Diamond 4.5
Black Diamond job in Pittsburgh, PA
Job Description
About the Role:
The Tractor Driver is responsible for the safe transportation and delivery of equipment to customers, serving as the primary point of contact during delivery. This includes assisting with unloading when necessary and ensuring a positive customer experience. The role also involves performing pre-trip inspections to check the mechanical aspects of the vehicle, complying with all DOT standards and regulations, and reporting any incidents involving equipment damage to supervision. In addition to delivery duties, the Tractor Driver supports rental and leasing operations by operating tractors and related heavy equipment for tasks such as land preparation, equipment transportation, and maintenance activities. The position requires working in all weather conditions and performing manual labor tasks, including the use of hand tools and pallet jacks.
Minimum Qualifications:
High school diploma or equivalent.
Valid Class A CDL and relevant driving experience.
Ability to read, write, and communicate simple sentences effectively in English.
Demonstrated experience working in all weather conditions and performing manual labor.
Physical capability to perform demanding tasks including lifting, bending, and standing for extended periods.
Preferred Qualifications:
Previous experience in the rental and leasing services industry or similar heavy equipment operation roles.
Additional certifications related to heavy equipment maintenance or safety training.
Experience with equipment inventory management and basic mechanical troubleshooting.
Strong teamwork and communication skills to coordinate effectively with site supervisors and colleagues.
Responsibilities:
Transport and deliver equipment to customers, ensuring timely and safe arrival.
Perform pre-trip inspections and ensure compliance with DOT standards and regulations.
Operate tractors and other heavy equipment safely and efficiently to support rental and leasing operations.
Maintain and inspect equipment regularly to ensure proper functioning.
Work outdoors in various weather conditions while adhering to safety guidelines and company policies.
Assist with loading, unloading, and transporting equipment to and from job sites as required.
Participate in an on-call rotation to provide after-hours support for urgent customer inquiries and equipment rental needs.
Skills:
The ability to work in all weather conditions and perform manual labor is essential for daily operations. Proficiency with hand tools, pallet jacks, and heavy equipment ensures versatility in tasks ranging from equipment setup to maintenance and transportation. Strong communication skills are vital for interacting with customers and team members. Knowledge of DOT regulations and safe driving practices is critical for compliance and safety. Preferred skills such as advanced trimming and mechanical troubleshooting enhance the candidate's ability to contribute beyond basic delivery and tractor operation.
$29k-33k yearly est. 11d ago
Outside Sales Representative
Black Diamond 4.5
Black Diamond job in Pittsburgh, PA
Job Description
About the Role:
The Outside Sales Representative plays a critical role in driving revenue growth by actively engaging with prospective and existing clients within the heavy equipment rental and services industry. This position requires building and maintaining strong customer relationships through face-to-face interactions, understanding client needs, and offering tailored rental solutions that align with their business objectives. The representative will be responsible for identifying new market opportunities, negotiating contracts, and closing sales to meet or exceed sales targets. Success in this role directly impacts the company's market presence and profitability by expanding the customer base and ensuring high levels of customer satisfaction. The role demands a proactive, self-motivated individual who thrives in a dynamic, client-facing environment and can effectively communicate the value proposition of the company's rental and leasing services.
Minimum Qualifications:
A bachelor's degree or relevant education with proper training.
Proven experience in outside sales, preferably within the rental, leasing, or related service industries.
Valid driver's license and reliable transportation to travel within assigned sales territories.
Strong communication and interpersonal skills with the ability to build rapport and trust with diverse clients.
Demonstrated ability to meet or exceed sales targets and manage a sales pipeline effectively.
Preferred Qualifications:
Experience with CRM software and sales analytics tools to manage customer relationships and sales data.
Knowledge of rental and leasing industry regulations and best practices.
Ability to analyze market data and customer feedback to tailor sales strategies.
Previous experience working in a B2B sales environment.
Additional certifications in sales or customer relationship management.
Responsibilities:
Develop and execute a strategic sales plan to achieve sales targets and expand the customer base within assigned territories.
Conduct regular client visits to present rental and leasing service offerings, assess customer needs, and provide customized solutions.
Build and maintain long-term relationships with clients by delivering exceptional service and support throughout the rental process.
Negotiate pricing, terms, and contracts to close sales while ensuring profitability and compliance with company policies.
Collaborate with internal teams including operations and customer service to ensure seamless delivery and customer satisfaction.
Track sales activities, prepare reports, and provide accurate sales forecasts to management.
Stay informed about industry trends, competitor activities, and market conditions to identify new business opportunities.
Skills:
The required skills such as communication, negotiation, and relationship-building are essential for engaging clients and closing sales effectively on a daily basis. Proficiency in managing a sales pipeline and using CRM tools helps the representative track leads, follow up on opportunities, and maintain organized records of customer interactions. Strong interpersonal skills enable the representative to understand client needs and tailor rental solutions accordingly, fostering trust and long-term partnerships. Analytical skills are used to interpret market trends and customer feedback, allowing the representative to adapt sales strategies to maximize success. Preferred skills like industry knowledge and experience with sales analytics further enhance the ability to provide informed recommendations and maintain a competitive edge in the rental and leasing market.
$60k-74k yearly est. 27d ago
Licensed Project Engineer
Rei Engineers 4.4
Virginia Beach, VA job
Job DescriptionSalary: DOE
Summary: Apply engineering principals and concepts learned from previous experience and formal education. Plan and perform project management and engineering duties for design, construction administration, assessments and investigations. Provide work direction to technicians and less experienced colleagues. Work includes engineering calculations and decision-making and is performed on multiple projects simultaneously. Review and seal project specifications for accuracy compliance with State Statutes. Recognize when there are better ways of doing things, research and recommend to broader organization and participate in implementation.
Core Responsibilities:
Prepare engineering documents for use in construction activities. In order to prepare documents, collect and analyze field data of existing conditions, complete engineering calculations to determine design parameters and determine best solutions to resolve existing problems within budget limitations. Calculations and project documents are reviewed for QA/QC but ultimately are the responsibility of the incumbent.
Perform construction management duties. Duties include conducting initial meetings with contractors to describe the project, obtain pricing from contractors and review to determine relevancy to the project, and make recommendations to the client on award of the project. Perform construction monitoring during the work to ensure final product is in compliance with engineered project documents, and coordinate any deficiencies observed with the contractor for resolution. Identify, evaluate and implement potential solutions to resolve conflicts identified during the work.
Conduct assessments and investigations. Duties include determining the appropriate processes to be used, assembly and operation of testing apparatuses, directing the making and repairing of destructive openings in roofing and wall systems. Prepare documentation describing the existing conditions and deficiencies observed, and provide recommendations for improvements to existing conditions.
Other responsibilities as assigned.
Skills and Knowledge:
Have working knowledge of materials and installation processes used in roofing, wall and other envelope assemblies.
Have working knowledge of Building Codes and engineering calculations, and use engineering judgement to apply these items to actual field conditions.
Ability to understand project specifications, submittals and other documentation, identify discrepancies between actual construction and project requirements, and articulate these discrepancies both verbally and in written reports.
Ability to operate equipment used in assessments and investigations, including infrared camera, electrical capacitance meters, water testing units, etc.
Ability to communicate effectively.
Ability to read, write and speak English
Word processing, spreadsheet and general computer skills.
Education and Training:
Bachelors degree in engineering
Professional Engineer license (VA)
Has or working toward Registered Consultant certification
Work Experience: Typically, four or more years of professional engineering experience in a related field, preferably with a consulting and/or engineering firm. Formal educational or technical program in a relevant field or relevant certifications may count towards experience.
Physical and Environmental Demands:
Sufficient physical ability to perform moderate lifting (approximately 50 pounds
Stand or walk for prolonged periods of time.
Ability to Climb ladders.
#ZR
$63k-103k yearly est. 20d ago
Sr. Manager of Construction
Rei 4.4
Seattle, WA job
REI is seeking a Sr. Manager of Construction to lead the construction management organization providing for our network of retail stores focusing on new store tenant improvements and capital projects. This job contributes to REI's success by setting the construction management strategy for the department and managing the construction team including financial oversight of new store development projects. The Sr. Manager of Construction is responsible for the strategy and execution of new store and remodel programs ensuring projects are completed in a first-class manner by support staff, contractors, as well as Landlords and their vendors. Responsibilities include day-to-day oversight of construction issues across the portfolio, auditing contractor/vendor performance metrics, and ensuring new store and remodel projects are delivered on time and on budget. This role is a critical partner across the organization, thinking strategically and acting decisively while inspiring the team to drive optimal results and continuous business process improvements.
Responsibilities and Qualifications
This role requires thorough expert knowledge of Construction Management practices. The ideal candidate applies advanced principles, theories, concepts, and strategic thinking and is able to teach, train, and lead others. They use significant expertise and high judgement to deliver against strategic organizational wide goals often working cross divisionally. They are able to effectively influence and negotiate solutions when the path forward is unclear, and they are able to make trade-offs when evaluating opportunity vs. available resources.
* Oversees new store and remodel project delivery across the portfolio of stores.
* Develops and tracks annual construction-related capital and expense budgets for new store and capital reinvestment projects.
* Directs strategic planning activity for the Construction team leading employees to identify and prioritize goals.
* Delivers improvements in construction administration, including monitoring of construction quality and schedule, ensures directs deliver timely completion of projects on budget.
* Owns General Contractor strategic relationships including evaluation and hiring of new vendors. Develops tools and processes to drive improvement.
* Owns General Contractor performance in accordance with the contracted standards, SLAs, and established cost labor rates and drives strategies for continuous improvement including leading quarterly business reviews.
* Oversees budget creation, approval of bid packages, along with leading strategic cost saving initiatives to deliver cost effective store construction solutions in partnership with the Architecture team.
* Develops a framework for store cost analysis: determining the right KPIs,and driving improvements.
* Sets the standards for how to prepare and deliver monthly, quarterly, and annual reporting to Director, Finance, and DVPs.
* Challenges and inspires employees to achieve business results.
* Ensures employees adhere to legal and operational compliance requirements.
* Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
* Conducts and ensures the completion of performance reviews.
* Provides coaching, direction, and leadership support to employees to achieve department, Co-op, and customer results.
Qualifications
* 10+ years retail construction project management experience, including experience with occupied store remodels. Or a combination of 10+ years of experience in mixed roles in the construction industry (for example 5+ years in a GC role, plus 5+ years in an owner-representative role)
* Must possess at least 5+ years of prior people leadership.
* Expert knowledge of retail buildings, store construction processes and equipment including HVAC, elevators, lighting systems, roofing systems and general building structures.
* Successful record managing a portfolio of retail construction projects, tenant improvements, and renovation capital projects including infrastructure projects
* Ability to manage geographically diverse teams delivering concurrent projects working remotely.
* Advanced skills in establishing and maintaining budgets, schedules, and deadlines, prioritizing, and managing resources to accomplish goals. Demonstrated analytical skills in cost analysis and forecasting.
* Experience in negotiating commercial contracts (master agreements / work-orders)
* Fosters a strong mutually supportive work environment where people can do their best work.
* Up to 30% of schedule requires domestic travel.
* Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts
* Demonstrated skills with relevant software for effective management and tracking of projects, such as Microsoft Office, Microsoft Project, Smartsheet, Workfront or similar
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$125,300.00 - $212,900.00 per year
$125.3k-212.9k yearly 16d ago
Facilities Systems Support Tech / Sunday-Wednesday 6:00AM-4:30PM
Rei 4.4
Goodyear, AZ job
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
Our team seeks a DC System Support Technician I to help us create better outdoor experiences by completing Distribution Center technical equipment updates, repairs, and maintenance in a way that supports the Company's business initiatives and objectives. Troubleshoots, diagnoses, performs, and documents preventative maintenance, repairs, and modifications. Maintains and contributes to asset management, inventory of equipment parts, and 3rd party service agreements related to such equipment. This job also provides backup and support for other Facilities Maintenance functions. Models and acts by REI's guiding values and mission. Ready to discover better with us?
**Responsibilities and Qualifications**
**H** **ow you will be successful:**
+ Performpreventative maintenance and repair of DC equipment, including but not limited to Handheld and Wearable RF devices, radios, scales, Push to Light Systems, printers, Workstations, and Cubiscan Machines
+ Develops and maintains service records, including scheduled and actual maintenance; documents repair and RMA date, required repairs, parts, inventory sourcing, and cost in the applicable systems.
+ Coordinates with DC Supervisors, Supply Chain Analysts, Vendors, and others (as needed) to schedule repair and maintenance services.
+ Maintains appropriate inventory and supplies; assists in purchasing; orders, stocks, and documents inventory in the applicable systems.
+ Serves as primary IT Support for the Distribution Center team.
+ Backup to Facilities Coordinator regarding PLC and conveyor system support
+ Acts as a resource, assists, and is a backup to the Facilities team during projects and other situations as needed.
+ Maintain Server Room and Communications Room. Ensures all associated servers, support equipment, and storage are proactively maintained to optimize the Distribution Centers' performance.
+ Builds relationships with the IT Infrastructure and Logistics Technology Services teams to maintain the best service within the DC.
+ Maintains ongoing relationships and serves as a member on various committees to represent departmental and overall company interests; communicates company needs and expectations internally or externally; provides review, input, and recommendations as appropriate.
Additional duties as assigned.
**Bring your passionate, authentic self** **.**
We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and highest ambitions to work every day so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work.
**Your** **qualities:**
+ Understanding Client Hardware and Software, Wireless Technology and mobile devices, Network and Server troubleshooting and maintenance.
+ Ability to operate a personal computer using MS Office, such as Outlook, Word, Excel, Access, and PowerPoint.
+ Experience managing parts inventory preferred.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$25.85 - $31.01 per hour
$25.9-31 hourly 17d ago
Facilities Associate
Rei 4.4
Goodyear, AZ job
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
**Shift: Wednesday - Saturday | 5:00AM - 3:30PM**
**Responsibilities and Qualifications**
**What's cool about this job:**
This job contributes to REI's success by maintaining a clean, safe, and aesthetic work environment for all employees. The Maintenance Floor Clerk is responsible for maintaining the Distribution Center's appearance through processing and transporting recyclable materials and general housekeeping functions as needed. The role will frequently participate in supporting additional facility functions. Here is what you can expect to do as a Maintenance Floor Clerk.
+ Sorts, transports, and disposes of both recyclable and non-recyclable materials from pre-determined main floor accumulation points throughout the facility to the appropriate conveyor, compactor, and/or dock door.
+ Sorts, stages, and palletizes recyclable cartons for ease of storage, retrieval, and re-use for building operations.
+ Operates the appropriate powered equipment to perform routine and special housekeeping functions in support of the facilities cleanliness and safe work environment.
+ Sets up and takes down the conference rooms in support of facility functions as requested.
+ Compliant with all current safety policies and procedures, including the proper use personal protection equipment (PPE) and safe lifting techniques.
+ Conducts daily tie-in information with the oncoming shift using the established reporting format.
+ Identifies, responds, and communicates with Facility team on daily and emergent support functions that need additional efforts to maintain recycling, housekeeping, and floor support levels of service.
+ Functions independently and efficiently in a variety of tasks throughout the warehouse while adhering to and maintaining schedules and routines.
**Bring your passion and expertise:**
These are the skills and experiences we look for in our Maintenance Floor Clerk:
+ 0+ years' experience operating warehouse powered equipment including lift trucks, pallet jacks, sweeper/scrubber, conveyors, powered hand tools and compactors.
+ 0+ years' experience operating computers to communicate and facilitate the passing of information through established reporting formats
+ Actively participates and collaborates with others on the team and across REI for the achievement of business goals.
+ Flexible in one's viewpoints and positions in order to support the direction taken by others at REI.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$18.20 - $20.40 per hour
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
**Responsibilities and Qualifications**
**What's cool about this job:**
**The hours for this Part-time position are Friday through Sunday starting at $18.20/hr (plus shift differential)**
Our Warehouse Associates are a vital part of the REI Team and are the most common entry point into our Distribution Center Team. As the Warehouse Associate you will play a critical role at the Co-op by helping our product reach our customers doors! This position supports all areas of the Distribution Center including, but not limited to, the following areas: merchandise handling (picking and putting away), receiving, price marking, splitting, shipping, packaging specialized customer orders, handling cardboard and waste for team efficiency and the preparation and assembly of bicycles.
**Bring your passion and expertise:**
We are looking for bright and motivated people to join our Distribution Center staff and help contribute to REI's success as the nation's largest consumer co-op. You will help move product accurately and expertly throughout the warehouse. You may have the opportunity, after training and certification, to operate power equipment such as pallet riders. Associates will work in multiple areas as assigned and support areas based on business volume and team performance.
Here are the skills we look for in our Warehouse Associates:
+ Prior warehouse or relevant experience
+ Familiarity working with computer systems and/or RF equipment
+ Prior experience using power equipment to safely process freight throughout the facility (current and valid drivers license suffices)
+ Ability to meet or exceed attendance requirements, providing reliable and predictable attendance
+ Ability to work safely, minding personal and team safety in daily operations
+ Basic math skills
+ Can work in multiple areas as trained on a daily or weekly basis
+ Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals
+ Flexible in one's viewpoints and positions in order to support the direction taken by others at REI
+ Uses business knowledge, creative thinking, and make good judgment in problem solving
+ Consolidates information from various sources including feedback from others to reach sound decisions
+ Considers the ultimate impact of decisions and actions on internal and external customers
+ Works smart by setting effective work goals, establishing priorities, and producing quality work
+ Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
+ Clearly conveys and accurately receives information by a variety of methods and in various situations
+ Builds rapport with all kinds of people inside and outside the organization
+ Challenges the status quo, champions change and influences others to change
+ The ability to frequently lift and shift boxes weighing an average of 20 to 30 pounds with a maximum of 65 pounds throughout a full shift of work
+ Able to work in a standing or walking environment for 8-10 hour shifts
+ Can comprehend and apply SOP's
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$18.20 - $20.40 per hour
$18.2-20.4 hourly 14d ago
Manager, IT Service Operations
Rei 4.4
Seattle, WA job
This job contributes to REI's success by leading and optimizing our technology support operations across multiple teams. This role involves direct management of internal full-time employees (FTEs) and strategic oversight of a Managed Service Provider (MSP) to ensure efficient, high-quality, and reliable IT support services for the entire organization. In addition, this role provides direction to team, establishes work priorities, and evaluates proposed solutions to ensure that technology contributes to achievement of the division's business objectives. The job encourages a culture of continuous improvement, using lean methodologies and is responsible for ensuring cohesive and effective technology support experience for internal employees and contractors, business partners and external vendors. Models and acts in accordance with REI's guiding values and mission.
**Responsibilities and Qualifications**
**Leading the Way** **_(team leadership, coaching and development responsibilities for this "manager of staff")_**
+ Directly manage, mentor, and develop internal IT support staff (FTEs), fostering a culture of continuous improvement, customer service excellence, and technical proficiency.
+ Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
+ Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
+ Challenges and inspires employees to achieve business results, instilling a continuous improvement mindset
+ Ensures employees adhere to legal and operational compliance requirements.
+ Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
+ Conducts and ensures the completion of performance reviews.
+ Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results.
+ Establishes and maintains visibility within the department.
+ Monitors operational statistics, reports trends, variances and issues, and takes appropriate action.
**Your Planning & Navigating Requirements** **_(the plans the job is responsible for creating and executing, and how the job ensures they are implemented)_**
+ Oversees Tier 1 technical support teams and technicians to identify, prioritize and resolve problems with technology products and services in a timely manner. Ensures that all phases of support are coordinated, monitored, logged, tracked, and that service requests are resolved appropriately or escalated for resolution to second and third-level support staff.
+ Creates support structures to ensure that adequate technical support for end users and retail stores is maintained at all times. Ensures that required technical tools and training are available to the staff providing support.
+ Primary points of contact and governance leader for the MSP relationship for Service Operations, including quality control, escalation, collaboration, and training..
+ Ensures seamless integration between internal support processes and the services provided by the MSP.
+ Drives improvements into production operations and ensures program runs as an industry best practice.
+ Prepares budget recommendations for staffing needs, costs of equipment and tools, maintenance, and future projects.
+ Responsible for ensuring high priority incidents are addressed within SLA.
+ Responsible for improving service monitoring and alerts, and striving to deliver industry best practice.
+ Coordinates the effort with other vendor support teams as required.
+ Establishes and implements service desk policies, procedures, standards and service level agreements.
+ Monitors and analyzes data to ensure support of current service level needs and to anticipate future needs.
+ Oversees maintenance and integrity of service desk software documenting reported incidents, troubleshooting and problem resolution.
+ Analyzes incident reports and logs for trends and ongoing issues. Collaborates and coordinates with other IT departments and disciplines to resolve continuing problems and ensure that the latest methodology is being used to address user service needs.
+ Provides system evaluation reports to facilitate informed decision max`king and continuous improvement to IT services and products.
+ Assists business areas in identifying current and future information services
+ Communicates with team regarding policies and procedures, projects and activities in other groups.
+ Follows the governance process for technology projects, ensuring that project goals and decisions are based upon business priorities.
+ Creates and maintains staffing plans. Ensures the team is properly trained and staffed to handle the projected workload, both from an internal staffing and outsourcing standpoint. Makes recommendations to management regarding potential changes to staffing.
+ Provides management with accurate, timely and relevant information about the status of projects, personnel and activities within the team.
+ Performs HR supervision, including hiring, firing, conducting performance reviews, setting performance goals, promotions, salary increases, developing subordinates, and managing performance and discipline.
+ Keeps abreast of technology changes and innovations in the information technology field, especially as it applies to System Operations.
+ Manages or coordinates vendor relationships and contracts for products, services and support.
+ Analyzes, assesses and recommends improvements in programs and practices to ensure compliance with regulatory and internal controls.
**Required Skills & Experience**
+ Bachelor's degree in computer science or business administration, or equivalent training and experience.
+ 2+ years supervisory experience in the information technology field and the ability to direct technical work teams.
+ 5+ years experience in information technology, including leading teams in systems analysis or software engineering.
+ Experience managing multiple project teams.
+ Experience developing team-level plans and contributing to annual budgets.
+ Ability to negotiate contracts and agreements with vendors and service providers in the information technology business.
+ Knowledge of methodologies, standards, procedures and organization that contribute to the development and deployment of technology solutions.
+ Skills in resource management, project prioritization, problem-solving, issue management and negotiation, and mediation.
+ Knowledge of business principles from multiple disciplines and ability to apply those principles.
+ Experience with structured project life cycle, systems development management tools and service management methodologies such as Information Technology Infrastructure Library (ITIL).
+ Ability to manage customer and vendor relationships.
+ Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts.
+ Creates a strong, mutually supportive work spirit and culture where people can do their best.
+ Establishes trust and inspires others.
+ Makes effective organization and people decisions in a manner consistent with REI's values and ethics.
+ Delivers on commitments and holds others to same.
+ Champions the organization and advocates solutions in the overall Company's best interest.
+ Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
+ Consolidates information from various sources including feedback from others to reach sound decisions.
+ Considers the ultimate impact of decisions and actions on internal and external customers.
+ Fosters change in company direction.
+ Effectively plans and executes changes.
+ Ability to work onsite at Sumner or Issaquah office as needed (at least once a week).
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$113,200.00 - $181,100.00 per year
$113.2k-181.1k yearly 44d ago
Sr Membership Strategist
Rei 4.4
Seattle, WA job
This job contributes to REI's success by developing strategy for co-op membership, including complex program design, initiatives and/or lines of business. Membership strategies include articulation of business objectives, target customer, positioning, membership model best-practices, KPIs and program mechanics to serve as a foundation for decisions on new, enhanced, or retired program benefits. This position influences work across the enterprise and provides tools for execution to teams including Integrated Marketing, Digital, Retail, Sales & Customer Service, and others to ensure all customer-facing touchpoints reinforce the strategy.
Responsibilities and Qualifications
* Develops membership program strategy across diverse program elements to deliver the vision of co-op membership and support REI's business objectives. Includes evaluation and analysis of existing program mechanics as well as new feature exploration, innovation and iterative test and learn.
* Serves as a subject matter expert in membership strategy and may consult with other cross-divisional partners.
* Contributes to annual co-op membership strategy
* Collaborates with Customer Insights to identify member/prospect research needs, analyzing and applying those insights to ongoing strategy development. Builds an in depth understanding of the member and broader industry landscape, drawing on research, syndicated research, internal analytics, and desktop research. Works with business partners and Customer Insights to define member/prospect problems to solve and articulate member/prospect need states, jobs to be done and mindsets as part of developing strategy. Continues to seek new customer insights to learn and improve the membership strategy.
* Oversee program management of membership programs and projects, ensuring they are executed efficiently and effectively. This includes planning, coordinating, and monitoring programs/projects, managing budgets, and ensuring alignment with goals.
* Works cross-functionally to gather feedback, build shared goals, and achieve alignment on evolving membership program strategy, mechanics, and operations.
* Provides thought leadership and defines best practices which contributes to overall Co-op success.
* Collaborates closely with partner teams to bring insights and strategy to life in clear, compelling and tangible ways in order to further organizational progress against opportunity areas.
* Evangelizes both membership strategy process and specific strategies across the organization. Demonstrates excellent written and oral communication skills.
Qualifications
* 7+ years in a membership or loyalty program strategy or design role
* 3 + years' experience in developing membership strategies in a cross-functional, enterprise model
* BA in Business, Marketing or related field, MBA preferred
* Strategic thinker who can translate complex issues into simple principles to drive engagement and growth.
* Proven success in building membership program mechanics that drive awareness, conversion, engagement and retention. Experience working in human-centered design processes using integrated teams. Solid analytical skills
* Working knowledge of consumer insights, experience commissioning insights work, interpreting and applying customer insights findings. Ability to identify customer needs and draft strategies and plans that deliver on those needs.
* Program management experience including executing complex strategies, programs, or projects.
* Strong presentation and persuasive speaking skills. Storytelling and presentation skills. Able to distill complex information into compelling presentation materials to effectively communicate vision, objectives and strategies with cross divisional peers, team members and leaders.
* Demonstrated leadership skills working across a complex set of stakeholders and looks for ways to influence cross-functionally.
* Member/customer advocate who considers the ultimate impact of decisions and actions on internal and external customers.
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$113,200.00 - $161,100.00 per year
$36k-70k yearly est. 6d ago
Store Sales Specialist (Frontline)
Rei 4.4
Phoenix, AZ job
Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us?
**Responsibilities and Qualifications**
How you will be successful:
+ Assist customers with questions about products, memberships, and including special tickets sales.
+ Maintain visual standards with store management, merchandising, and sales leads.
+ Engage in REI Sales & Service Training and promote REI goods and services.
+ Support store pick-up, including receiving and processing products.
+ Follow REI loss prevention and safety procedures.
+ Ability to work a flexible schedule based on business needs.
+ Additional duties as assigned.
Bring your passionate, authentic self.
We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work.
Your qualities:
+ Store retail experience (preferred).
+ Enjoys communicating and building relationships, both inside and outside the organization.
+ Open to feedback and other viewpoints in the spirit of supporting the business.
+ Uses business understanding, innovative thinking, and sound judgment to solve problems.
+ Makes solid recommendations by combining information from various sources.
+ Produces quality work by setting effective goals and establishing priorities.
+ Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
+ Engages and influences others to accomplish worthwhile organizational goals.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$16.65 - $18.87 per hour
$16.7-18.9 hourly 14d ago
Divisional HRBP Manager - Business Partnership
Rei 4.4
Seattle, WA job
As a key partner to senior managers across multiple organizations and regions, you will help shape the employee experience at REI. In this role, you will manage and develop a team of HR Business Partners (HRBPs), serving as a trusted advisor to senior leadership and providing valuable organizational insights. You will consult on complex and challenging issues, leveraging your business acumen, organizational knowledge, and HR expertise to develop solutions that align people practices with organizational goals. By analyzing people metrics, you will influence and drive strategies that enhance performance, engagement, and talent development. Building strong relationships and trust at all levels, you will collaborate closely with internal HR teams on business-critical topics, manage employment practices, and ensure compliance with employment laws. You will be expected to resolve issues quickly, exercise sound judgment, and model REI's guiding values and mission in all your actions.
Travel is a key component of this position and candidates should be prepared to spend 40-50% of their time traveling to stores in the West. While this role is remote, priority consideration will be given to candidates based in the following locations: Seattle, WA; Denver, CO; Portland, OR; Phoenix, AZ; Los Angeles/San Francisco, CA; Dallas/Fort Worth/Austin, TX.
Responsibilities and Qualifications
Responsibilities
* Guide and develop a team of HRBPs, fostering exceptional partnerships and focusing on people practices to enhance organizational and team effectiveness.
* Hire, develop, challenge, and inspire team members to excel, ensuring adherence to legal and operational compliance requirements.
* Drive team development, engagement, and growth, while building relationships across teams and levels within the department.
* Use key metrics and data to identify trends and develop appropriate actions.
* Serve as a strategic business advisor to senior managers on organizational and management issues, partnering to drive business results and align integrated HR strategies across multiple divisions.
* Advise on talent management, workforce planning, talent assessment, engagement, organizational design, and change management.
* Coach business leaders to enhance engagement and foster a culture of growth and development.
* Support company HR programs, policies, and practices, utilizing effective change management and communication skills.
* Identify workforce planning needs and help managers address key business priorities.
* Ensure compliance with employment practices, risk mitigation, and policy development.
* Develop collaborative partnerships across divisions and functions to facilitate better business decisions.
Required Qualifications
* Bachelor's degree
* 7+ years of progressive and comprehensive HR/business experience
* Proven ability to autonomously develop and drive strategy and business plans in a rapidly changing environment
* Exceptional customer relationship management skills and experience building consultative relationships with executive managers
* Expertise in HR competencies such as organizational design, performance management, leadership development, talent practices, employment practices, compensation, and total rewards
* Comprehensive knowledge of HR functions, including Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organizational Development, Change Management, and Diversity & Inclusion
* Ability to deliver HR solutions that balance customer and business needs
* Knowledge of employment law and risk management
Preferred Qualifications
* PHR or SPHR certification
* 3+ years of supervisory/management experience
* Experience building and managing an effective HR team, including virtual management
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$113,200.00 - $181,100.00 per year
$31k-60k yearly est. 6d ago
Bike and Ski Shop Supervisor
Rei 4.4
Loveland, CO job
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
The Shop Supervisor is a key member of the store Management Team. This leader directly supervises Shop Mechanics, drives the shop program to deliver a best-in-class customer experience, and is responsible for delivering shop business results and achieving service goals. This role is directly responsible for building and leading the shop team, shop production management, shop facilities management, shop workforce management and completing production shop work to REI quality and productivity standards. The Shop Supervisor partners closely with the Store Manager and Regional Shop Specialist to develop and deploy store level shop strategy and tactics.
Responsibilities and Qualifications
Responsibilities:
* Partner with the Store Manager to build accountability for driving business objectives of employee engagement, customer satisfaction, and promoting co-op membership through leading the customer and employee experience in shop service.
* Proactively recruit and hire (internal and external) talent to maintain appropriate levels of trained employees to meet shop business need.
* Train, certify, and build an engaged team of technicians to carry out shop service functions and provide excellent customer service. Coordinate production, manage throughput, and execute shop service work to meet customer demand and REI expectations.
* Write a shop staff schedule, with consideration of labor guidance, that supports the current business trends and needs, and maximizes service across operating hours.
* Identify and implement ways to improve the shop customer experience and shop workflow by continuously increasing productivity while maintaining or improving quality.
* Manage risk to REI by ensuring all shop employees are trained and certified to the level of work they perform and ensure all work meets REI and manufacturer quality and safety specifications.
* Build a diverse technical workforce and ensure an inclusive environment for shop employees.
* Demonstrate initiative and productivity, lead Shop Mechanics, Service Advisors, and store staff.
* Support REI's shop and membership programs by understanding, advocating for, and implementing business initiatives.
* Evaluate Shop Mechanic job performance and deliver timely check ins/reviews.
* Model quality shop service work and productive work behaviors. Conduct regular audits/quality control checks of
Qualifications:
* 2-4 years retail management experience preferred
* 2-4 years previous bike and/or snow sports shop experience or equivalent/transferrable skills
* Demonstrated leadership skills, with the ability to lead, train, motivate and develop staff
* Commitment to providing outstanding customer services
Closing
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We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
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Pay Range
$26.14 - $32.63 per hour
$26.1-32.6 hourly 14d ago
Licensed Project Engineer
Rei Engineers 4.4
Virginia Beach, VA job
Summary: Apply engineering principals and concepts learned from previous experience and formal education. Plan and perform project management and engineering duties for design, construction administration, assessments and investigations. Provide work direction to technicians and less experienced colleagues. Work includes engineering calculations and decision-making and is performed on multiple projects simultaneously. Review and seal project specifications for accuracy compliance with State Statutes. Recognize when there are better ways of doing things, research and recommend to broader organization and participate in implementation.
Core Responsibilities:
Prepare engineering documents for use in construction activities. In order to prepare documents, collect and analyze field data of existing conditions, complete engineering calculations to determine design parameters and determine best solutions to resolve existing problems within budget limitations. Calculations and project documents are reviewed for QA/QC but ultimately are the responsibility of the incumbent.
Perform construction management duties. Duties include conducting initial meetings with contractors to describe the project, obtain pricing from contractors and review to determine relevancy to the project, and make recommendations to the client on award of the project. Perform construction monitoring during the work to ensure final product is in compliance with engineered project documents, and coordinate any deficiencies observed with the contractor for resolution. Identify, evaluate and implement potential solutions to resolve conflicts identified during the work.
Conduct assessments and investigations. Duties include determining the appropriate processes to be used, assembly and operation of testing apparatuses, directing the making and repairing of destructive openings in roofing and wall systems. Prepare documentation describing the existing conditions and deficiencies observed, and provide recommendations for improvements to existing conditions.
Other responsibilities as assigned.
Skills and Knowledge:
Have working knowledge of materials and installation processes used in roofing, wall and other envelope assemblies.
Have working knowledge of Building Codes and engineering calculations, and use engineering judgement to apply these items to actual field conditions.
Ability to understand project specifications, submittals and other documentation, identify discrepancies between actual construction and project requirements, and articulate these discrepancies both verbally and in written reports.
Ability to operate equipment used in assessments and investigations, including infrared camera, electrical capacitance meters, water testing units, etc.
Ability to communicate effectively.
Ability to read, write and speak English
Word processing, spreadsheet and general computer skills.
Education and Training:
Bachelor's degree in engineering
Professional Engineer license (VA)
Has or working toward Registered Consultant certification
Work Experience: Typically, four or more years of professional engineering experience in a related field, preferably with a consulting and/or engineering firm. Formal educational or technical program in a relevant field or relevant certifications may count towards experience.
Physical and Environmental Demands:
Sufficient physical ability to perform moderate lifting (approximately 50 pounds
Stand or walk for prolonged periods of time.
Ability to Climb ladders.
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