Implementation Analyst

Black Knight, Inc.
Chevy Chase, MD
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
JOB FAMILY DESCRIPTION

Implements a variety of new tools and functionality within the CompassPoint platform. Works with the client delivery team to identify clients that need specific tools/functionality implemented. Completes full cycle implementation from initiation to testing and through to production.

GENERAL DUTIES & RESPONSIBILITIES

+ Follows implementation guides to implement new tools/functionality and/or changes to existing technology.

+ As needed, provides recommendations on best practices for future implementations.

+ Educates the client delivery team on new tools/functionality and provides support as needed.

+ May analyze and document business processes and metrics to identify improvement opportunities.

+ May perform special projects upon request and on occasion.

+ Performs other related duties as assigned.

EDUCATIONAL GUIDELINES

Bachelor's degree or the equivalent combination of education, training, or work experience.

ADDITIONAL EXPERIENCE REQUIREMENTS

+ Prior experience with SaaS products specific to either the Mortgage or Financial Services industry is a definite plus

+ Good Customer Service and Teamwork experience

+ Attention to detail

+ CompassPoint or mortgage trading software experience highly preferred

GENERAL KNOWLEDGE, SKILLS & ABILITIES

+ Excellent written and verbal communication skills with the ability to present technical and non-technical information to any audience

+ Excellent organizational skills and ability to manage multiple deadlines

+ Ability to research ideas and present outcomes in a clear and concise manner

+ Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction

+ Strong analytical skills

+ Demonstrated team player with ability to drive projects to successful outcome

+ Ability to quickly adapt to changing priorities

Business Systems Analyst I

Entry-level role into the job family. Possesses a basic understanding of business functions they support, as well as, a basic understanding of the

IT organization's systems and capabilities and uses this knowledge to create solutions to enhance the enterprise's competitive edge. Possesses a basic understanding of the principles, processes, phases and roles of application development methodology. With mentoring support, works as a liaison between IT and our clients and stakeholders in order to provide technical/business solutions to meet user needs. Supports several low to moderately complex business processes/functions and has ability to adapt to changing priorities. Assists in the business process design and documentation as needed for new technology and in estimating time and duration of required changes. Translates simple high-level business/technical requirements into functional specifications for the IT organization and works with development to test and implement those changes. Completes project work within the established time frame, budget and quality requirements. Communicates effectively and timely with clients and stakeholders. May take the lead on small projects or participate on a project team that consists of more experienced analyst(s). Typically requires three (3) or less years of relevant work experience.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:Chevy Chase, MD

Time Type:Full time The Industry's Leading Provider of Technology, and Data and Analytics Solutions

Black Knight is a mortgage and finance industries' leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the entire loan lifecycle. Black Knight is the provider lenders and servicers rely on to support their strategic goals and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership.

Black Knight's offerings include:

+ Leading origination, servicing and default technologies for lenders and servicers

+ Data and analytics solutions to help improve performance, reduce risk, identify opportunities and make more informed decisions

+ Information solutions that facilitate and automate many of the business processes across the loan lifecycle, including workflow solutions, invoice management technology, business intelligence and mobile applications

+ Consulting services to help develop strategies that will drive transformative change aimed at improving organizational efficiency, reducing overall costs and increasing customer service and competitiveness

Implementation Analyst

Black Knight
Chevy Chase, MD
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
JOB FAMILY DESCRIPTION Implements a variety of new tools and functionality within the CompassPoint platform. Works with the client delivery team to identify clients that need specific tools/functionality implemented. Completes full cycle implementation from initiation to testing and through to production. GENERAL DUTIES & RESPONSIBILITIES Follows implementation guides to implement new tools/functionality and/or changes to existing technology. As needed, provides recommendations on best practices for future implementations. Educates the client delivery team on new tools/functionality and provides support as needed. May analyze and document business processes and metrics to identify improvement opportunities. May perform special projects upon request and on occasion. Performs other related duties as assigned. EDUCATIONAL GUIDELINES Bachelor's degree or the equivalent combination of education, training, or work experience. ADDITIONAL EXPERIENCE REQUIREMENTS Prior experience with SaaS products specific to either the Mortgage or Financial Services industry is a definite plus Good Customer Service and Teamwork experience Attention to detail CompassPoint or mortgage trading software experience highly preferred GENERAL KNOWLEDGE, SKILLS & ABILITIES Excellent written and verbal communication skills with the ability to present technical and non-technical information to any audience Excellent organizational skills and ability to manage multiple deadlines Ability to research ideas and present outcomes in a clear and concise manner Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction Strong analytical skills Demonstrated team player with ability to drive projects to successful outcome Ability to quickly adapt to changing priorities Business Systems Analyst I Entry-level role into the job family. Possesses a basic understanding of business functions they support, as well as, a basic understanding of the IT organization's systems and capabilities and uses this knowledge to create solutions to enhance the enterprise's competitive edge. Possesses a basic understanding of the principles, processes, phases and roles of application development methodology. With mentoring support, works as a liaison between IT and our clients and stakeholders in order to provide technical/business solutions to meet user needs. Supports several low to moderately complex business processes/functions and has ability to adapt to changing priorities. Assists in the business process design and documentation as needed for new technology and in estimating time and duration of required changes. Translates simple high-level business/technical requirements into functional specifications for the IT organization and works with development to test and implement those changes. Completes project work within the established time frame, budget and quality requirements. Communicates effectively and timely with clients and stakeholders. May take the lead on small projects or participate on a project team that consists of more experienced analyst(s). Typically requires three (3) or less years of relevant work experience. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. Location: Chevy Chase, MD Time Type: Full time

Implementation Analyst

Black Knight Financial Technology Solutions
Chevy Chase, MD
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
JOB FAMILY DESCRIPTION

Implements a variety of new tools and functionality within the CompassPoint platform. Works with the client delivery team to identify clients that need specific tools/functionality implemented. Completes full cycle implementation from initiation to testing and through to production.

GENERAL DUTIES & RESPONSIBILITIES

* Follows implementation guides to implement new tools/functionality and/or changes to existing technology.
* As needed, provides recommendations on best practices for future implementations.
* Educates the client delivery team on new tools/functionality and provides support as needed.
* May analyze and document business processes and metrics to identify improvement opportunities.
* May perform special projects upon request and on occasion.
* Performs other related duties as assigned.

EDUCATIONAL GUIDELINES

Bachelor's degree or the equivalent combination of education, training, or work experience.

ADDITIONAL EXPERIENCE REQUIREMENTS

* Prior experience with SaaS products specific to either the Mortgage or Financial Services industry is a definite plus
* Good Customer Service and Teamwork experience
* Attention to detail
* CompassPoint or mortgage trading software experience highly preferred

GENERAL KNOWLEDGE, SKILLS & ABILITIES

* Excellent written and verbal communication skills with the ability to present technical and non-technical information to any audience
* Excellent organizational skills and ability to manage multiple deadlines
* Ability to research ideas and present outcomes in a clear and concise manner
* Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction
* Strong analytical skills
* Demonstrated team player with ability to drive projects to successful outcome
* Ability to quickly adapt to changing priorities

Business Systems Analyst I

Entry-level role into the job family. Possesses a basic understanding of business functions they support, as well as, a basic understanding of the

IT organization's systems and capabilities and uses this knowledge to create solutions to enhance the enterprise's competitive edge. Possesses a basic understanding of the principles, processes, phases and roles of application development methodology. With mentoring support, works as a liaison between IT and our clients and stakeholders in order to provide technical/business solutions to meet user needs. Supports several low to moderately complex business processes/functions and has ability to adapt to changing priorities. Assists in the business process design and documentation as needed for new technology and in estimating time and duration of required changes. Translates simple high-level business/technical requirements into functional specifications for the IT organization and works with development to test and implement those changes. Completes project work within the established time frame, budget and quality requirements. Communicates effectively and timely with clients and stakeholders. May take the lead on small projects or participate on a project team that consists of more experienced analyst(s). Typically requires three (3) or less years of relevant work experience.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:

Chevy Chase, MD

Time Type:

Full time

Instructional Designer - Remote Eligible

Black Knight
Remote or Chevy Chase, MD
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
JOB FAMILY DESCRIPTION Responsible for instructional design, development, maintenance and technical production of task/job based client training on Black Knight products/solutions. Uses state of the art tools, technologies, and methodologies to create standard and custom training programs in multiple modalities, including traditional instructor-led courses, virtual (webinar) courses (synchronous and asynchronous distance learning), self-paced course materials, multi-media e-learning courses, and training kits that support the client's end user programs. GENERAL DUTIES & RESPONSIBILITIES Conducts and analyzes training needs assessments following conventional instructional design methodologies. Interviews business owners, business analysts, system developers, and other functional and technical personnel as part of the needs assessment. Develops a solid understanding of Black Knight products to complete task analysis and determine training requirements. Determines and documents the appropriate instructional strategy and project scope based on a completed needs assessment. Reviews and accurately interprets technical documentation including use case scenarios, functional specifications, system specifications, and technical specifications as they pertain to course development. Designs effective instructional materials, interactions, simulations and assessments to support the required instructional strategy. Interacts with product managers, subject-matter experts, application development teams, business analysts, management, and others as needed to determine the scope of a project and to ensure accuracy and timely delivery of training programs. Uses state of the art tools and technologies for the development, maintenance, production, and distribution of multi-media training materials/web-based training content. Follows best practices in technical development to ensure a consistent development process. Follows best practices in project management to develop and track project schedules using a consistent project management methodology. Creates technical specifications for projects using approved templates and processes. Writes, executes, and analyzes usability studies and test plans related to course materials, e-learning strategies, and learning management systems/client training portals. Designs and develops criterion-based training assessments. Assesses feedback from learners to evaluate and improve effectiveness of training. Responsible for management, coordination, and troubleshooting of all aspects of client learning management systems/client training portals, and training related websites (i.e.; intranet, extranet), including communication with internal and external users. Markets training courses and services to clients. Performs other related duties as assigned. EDUCATIONAL GUIDELINES Bachelor's degree or the equivalent combination of education, training, and work experience. Degrees may include Instructional Design, Instructional Technologies, Education, Human Performance Technology, Journalism, Technical Writing, Web Design and Development, or other related degree. Certification programs may include CPLP or other Instructional Systems Design programs. GENERAL KNOWLEDGE, SKILLS & ABILITIES Thorough knowledge of instructional design principles and methodology Understanding of adult education concepts Basic understanding of banking and financial services industries Knowledge of information design and mapping concepts Research and analysis skills; analytical, problem solving skills Technical aptitude Experience in eLearning development Skill in preparation of course material for all training modalities (written manuals, online content, etc.) Skill in designing and developing simulation-based/web-based training, including storyboarding, scripting, editing Skill in developing training assessments that effectively measure learner comprehension Skill in production and quality control using approved templates, processes and corporate standards Project management skills, including scope definition, risk assessment, estimating, and reporting; ability to prioritize and complete tasks; strong time management skills Written and verbal communication skills, including editing course content for correct punctuation, syntax, and grammar Creativity and an aptitude for graphic and visual design appropriate to the business environment and training audience Proficient with authoring, design, and development tools and technology, as well as programming languages and applications related to training development Ability to objectively evaluate course content /feedback, and to make improvements based on results Ability to establish and maintain effective, professional working relationships with employees and clients, including negotiation skills Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally Flexibility, versatility, dependability Instructional Designer III Advanced professional role. Highly skilled with extensive proficiency. As a designated lead for a suite of products, develops effective relationships with product managers and development teams to stay informed of product development strategies across multiple products to identify activities that impact training. Manages concurrent multiple projects for multiple product areas (5 plus). Manages and completes custom training development projects. Provides project status reports to training department management and stakeholders. As a member of a team, supports all aspects of client learning management systems/client training portals, and training related websites (i.e.; intranet, extranet); supports all aspects of client learning management system implementation projects for other business units. High level of skill using development tools and technologies; may act as a mentor to less experienced peers. Works under minimal supervision on complex projects and may assist less experienced peers. Is an active team member; understands corporate direction and works to support it. Shares ideas, suggests process improvements, contributes to development of department standards and workflows, and researches and reports on new trends and technologies. Wide latitude for independent judgment. Typically requires seven (7) or more years of experience in instructional design, course development, technical communications, or a related field. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. Location: Denver, CO Time Type: Full time

Full Stack Software Developer (Remote)

Black Knight, Inc.
Remote or Cleveland, OH
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
JOB FAMILY DESCRIPTION

This enterprise-level software development role will be primarily responsible for developing, testing, and maintaining our mortgage CRM tool, Surefire. Responsibilities may also include participation in component and data architecture design, performance monitoring and product evaluation. Has a solid understanding of systems analysis, design, development, and quality assurance and integration methodologies.

GENERAL DUTIES & RESPONSIBILITIES

+ Provides design development of projects involving application development, migrations, and additions to existing applications.

+ Effectively handle multiple concurrent projects

+ Create web-based applications from business specifications that meet brand guidelines

+ Architect and build websites that are cross-browser and cross-platform compliant

+ Assist with setting development best practices and standards

+ Reviews application in progress of development to ensure compliance with overall design parameters and corporate development standards.

+ May provide, or guide provision of technical support to applications currently in production.

+ Performs other related duties as assigned.

EDUCATIONAL GUIDELINES

Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

+ Experience with front-end and back-end JavaScript frameworks (Angular, React, Vue, Node, Express, etc.)

+ Excellent problem-solving skills with the ability to analyze and resolve complex issues

+ Excellent communication skills

+ Strong experience with designing modular, object-oriented JavaScript (ES6)

+ Strong coding skills in multiple languages (both dynamic and static typed)

+ Strong experience with server-side web frameworks

+ Strong experience with relational databases (MySQL, MariaDB, Postgres)

+ Experience with Angular, React, Node.JS, REST and JSON

+ Experience with HTML5 / CSS / JavaScript

+ Experience developing on a full Agile project life cycle, from requirements to delivery

+ Willingness/desire to learn new technologies that can benefit our clients

Applications Programmer III

Advanced professional level role. Works independently on medium to large development projects that require an in-depth technical and business knowledge in multiple disciplines/processes. Defines and discerns key aspects of problems that require analysis and research, and develops a solution within a broad technical and business context of significant impact. Works on multiple projects as a project team member and frequently as a project team leader. May coach and/or mentor more junior technical staff. Typically requires six (6) or more years of programming/systems analysis experience.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:Cleveland, OH

Time Type:Full time The Industry's Leading Provider of Technology, and Data and Analytics Solutions

Black Knight is a mortgage and finance industries' leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the entire loan lifecycle. Black Knight is the provider lenders and servicers rely on to support their strategic goals and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership.

Black Knight's offerings include:

+ Leading origination, servicing and default technologies for lenders and servicers

+ Data and analytics solutions to help improve performance, reduce risk, identify opportunities and make more informed decisions

+ Information solutions that facilitate and automate many of the business processes across the loan lifecycle, including workflow solutions, invoice management technology, business intelligence and mobile applications

+ Consulting services to help develop strategies that will drive transformative change aimed at improving organizational efficiency, reducing overall costs and increasing customer service and competitiveness

Senior Azure Cloud Administrator - remote eligible

Black Knight Financial Technology Solutions
Remote or Denver, CO
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

Optimal Blue, now part of the Black Knight family, is a leading provider of secondary market solutions and actionable data services, which enables Black Knight to deliver even more innovative and integrated solutions to transform the mortgage and secondary market industries.
JOB FAMILY DESCRIPTION

Responsible for the design, installation, configuration, maintenance and system integration testing of virtual machines, networks, serverless capabilities, and related activities in an Azure cloud-based environment. Focused on engineering and deploying cloud-based solutions leveraging cloud native IaaS and PaaS services in support of product development.

GENERAL DUTIES & RESPONSIBILITIES

* Automates the deployment and provisioning of cloud-based environments via automation and scripting tools.
* Champions the development and use of reusable automation templates within the enterprise.
* Develops policy scripts to enforce and validate required corporate controls and configurations for cloud services.
* Migrates on-site solutions to cloud-based offerings.
* Performs architecture reviews of cloud solutions based on corporate standards and cloud best practices.
* Determines how existing applications, legacy systems, databases, web interfaces and/or hardware logic, which may be currently operating on multiple platforms, work together to meet the new and emerging Cloud requirements for the enterprise.
* Diagnoses, isolates and de-bugs software problems and performs problem resolution.
* Implements Microsoft Intune MDM solution for mobile devices security.
* Installs, maintains and upgrades internal and client-facing cloud system and virtual infrastructure used for designing and developing company products.
* Manages access controls, user access, and passwords utilizing Azure Active Directory.
* Proposes and implements systems enhancements that will improve the reliability, performance and/or resiliency of the system.
* Assists with migrations of data center systems to public cloud platforms.
* Monitors system usage and performance utilizing both system-level and application performance monitoring (APM) toolsets.
* Troubleshoots server, software and networking issues.
* Assists with researching, recommending and implementing software and cloud-based products.
* Supports platforms to ensure a secured systems environment by researching security best practices and implementing remediation.
* Participates in 24x7 system support on-call rotation with other team members.
* Performs other duties as required.

EDUCATIONAL GUIDELINES

Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

* Experience engineering Cloud based solutions in Azure highly preferred
* Experience with AWS a plus
* Demonstrated proficiency in cloud automation tooling
* Understanding of fundamental cloud architecture, Security Groups, networking fundamentals, server-less, storage, and identity
* Experience with scripting languages such as PowerShell or Azure CLI
* Experience with general web server and applications server administration (IIS, etc.)
* Experience working with Windows platforms
* Understanding of database management technologies such as MS SQL is a plus
* Knowledge of network monitoring and tools
* Experience with VNET Gateway, Global VNET Peering, and/or Route Tables a plus
* Experience with Palo Alto and NSG a plus
* Knowledge of technical writing principles and practices
* Skill to effectively analyze and solve problems
* Skill in software installation and maintenance
* Ability to work independently as well as with a team
* Ability to communicate effectively verbally and in writing
* Ability to establish and maintain effective working relationships with coworkers, employees, vendors, clients and the public.
* Any Azure or AWS Certifications are a plus

Systems Administrator IV

Expert/lead technical role. Expert knowledge of the field. Develops large and/or highly complex solutions that require analysis and research. Works on multiple projects as a project leader or technical leader/consultant. Works on complex tasks, projects or issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's high level of knowledge within one or more areas of specialty. Coaches and mentors more junior technical staff. Works without supervision on the most complex projects. Complete latitude for independent judgment. Typically requires eight (8) or more years of demonstrated experience.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:

Plano, TX

Time Type:

Full time

Instructional Designer - Remote Eligible

Black Knight Financial Technology Solutions
Remote or Denver, CO
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
JOB FAMILY DESCRIPTION

Responsible for instructional design, development, maintenance and technical production of task/job based client training on Black Knight products/solutions. Uses state of the art tools, technologies, and methodologies to create standard and custom training programs in multiple modalities, including traditional instructor-led courses, virtual (webinar) courses (synchronous and asynchronous distance learning), self-paced course materials, multi-media e-learning courses, and training kits that support the client's end user programs.

GENERAL DUTIES & RESPONSIBILITIES

* Conducts and analyzes training needs assessments following conventional instructional design methodologies.
* Interviews business owners, business analysts, system developers, and other functional and technical personnel as part of the needs assessment.
* Develops a solid understanding of Black Knight products to complete task analysis and determine training requirements.
* Determines and documents the appropriate instructional strategy and project scope based on a completed needs assessment.
* Reviews and accurately interprets technical documentation including use case scenarios, functional specifications, system specifications, and technical specifications as they pertain to course development.
* Designs effective instructional materials, interactions, simulations and assessments to support the required instructional strategy.
* Interacts with product managers, subject-matter experts, application development teams, business analysts, management, and others as needed to determine the scope of a project and to ensure accuracy and timely delivery of training programs.
* Uses state of the art tools and technologies for the development, maintenance, production, and distribution of multi-media training materials/web-based training content.
* Follows best practices in technical development to ensure a consistent development process.
* Follows best practices in project management to develop and track project schedules using a consistent project management methodology.
* Creates technical specifications for projects using approved templates and processes.
* Writes, executes, and analyzes usability studies and test plans related to course materials, e-learning strategies, and learning management systems/client training portals.
* Designs and develops criterion-based training assessments.
* Assesses feedback from learners to evaluate and improve effectiveness of training.
* Responsible for management, coordination, and troubleshooting of all aspects of client learning management systems/client training portals, and training related websites (i.e.; intranet, extranet), including communication with internal and external users.
* Markets training courses and services to clients.
* Performs other related duties as assigned.

EDUCATIONAL GUIDELINES

Bachelor's degree or the equivalent combination of education, training, and work experience. Degrees may include Instructional Design, Instructional Technologies, Education, Human Performance Technology, Journalism, Technical Writing, Web Design and Development, or other related degree. Certification programs may include CPLP or other Instructional Systems Design programs.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

* Thorough knowledge of instructional design principles and methodology
* Understanding of adult education concepts
* Basic understanding of banking and financial services industries
* Knowledge of information design and mapping concepts
* Research and analysis skills; analytical, problem solving skills
* Technical aptitude
* Experience in eLearning development
* Skill in preparation of course material for all training modalities (written manuals, online content, etc.)
* Skill in designing and developing simulation-based/web-based training, including storyboarding, scripting, editing
* Skill in developing training assessments that effectively measure learner comprehension
* Skill in production and quality control using approved templates, processes and corporate standards
* Project management skills, including scope definition, risk assessment, estimating, and reporting; ability to prioritize and complete tasks; strong time management skills
* Written and verbal communication skills, including editing course content for correct punctuation, syntax, and grammar
* Creativity and an aptitude for graphic and visual design appropriate to the business environment and training audience
* Proficient with authoring, design, and development tools and technology, as well as programming languages and applications related to training development
* Ability to objectively evaluate course content /feedback, and to make improvements based on results
* Ability to establish and maintain effective, professional working relationships with employees and clients, including negotiation skills
* Team skills, including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally
* Flexibility, versatility, dependability

Instructional Designer III

Advanced professional role. Highly skilled with extensive proficiency. As a designated lead for a suite of products, develops effective relationships with product managers and development teams to stay informed of product development strategies across multiple products to identify activities that impact training. Manages concurrent multiple projects for multiple product areas (5 plus). Manages and completes custom training development projects. Provides project status reports to training department management and stakeholders. As a member of a team, supports all aspects of client learning management systems/client training portals, and training related websites (i.e.; intranet, extranet); supports all aspects of client learning management system implementation projects for other business units. High level of skill using development tools and technologies; may act as a mentor to less experienced peers. Works under minimal supervision on complex projects and may assist less experienced peers. Is an active team member; understands corporate direction and works to support it. Shares ideas, suggests process improvements, contributes to development of department standards and workflows, and researches and reports on new trends and technologies. Wide latitude for independent judgment. Typically requires seven (7) or more years of experience in instructional design, course development, technical communications, or a related field.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:

Denver, CO

Time Type:

Full time

Senior Data Scientist (Remote)

Black Knight Financial Technology Solutions
Remote or Irvine, CA
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
JOB FAMILY DESCRIPTION

Responsible for building and maintaining automated valuation models (AVMs) and associated analytics within Black Knight's Data and Analytics Division. Creates, develops and programs mathematical models of real estate valuations, trends and risks. Uses classical statistical and machine learning methodologies with multiple public and proprietary data sources to develop AVMs for the residential real estate market

GENERAL DUTIES & RESPONSIBILITIES

* Responsible for building, analyzing, testing and calibrating AVMs.
* Responsible for designing and executing model performance monitoring requirements for AVMs.
* Designs test cases and test applications for AVM production systems to ensure business needs are met and all models and analytics are correctly implemented.
* Works closely with the Product Management and Software Engineering teams on the product development of AVMs.
* Provides occasional support to Sales and consulting to clients using these products.
* Performs ad hoc analyses as needed and assists product lines managers with analytical projects.
* Partners with business line managers to research industry best practices and provide thought leadership in real estate analytics.
* Performs other duties as assigned.

EDUCATIONAL GUIDELINES

Bachelor's degree in Mathematics, Data Science, Statistics, Economics, Finance or the equivalent combination of education, training, or work experience. Master's degree is preferred, PhD is a plus.

ADDITIONAL REQUIREMENTS

* Experience in AVM modeling and with major AVM products is a plus
* Experience working with a big data platform, including business intelligence and reporting functionality, is a plus
* Working experience in financial institutions and the mortgage or real estate industries is a plus

GENERAL KNOWLEDGE, SKILLS & ABILITIES

* Extensive knowledge of statistics and data science, including machine learning, as well as the behavior of residential real estate market markets
* Knowledge of real estate, mortgage and economic data
* Proficiency in SQL, Python, R and C#
* Ability to translate business needs into technical solutions
* Strong analytical skills with the ability to apply these to practical applications
* Ability to solve complex technical problems, assimilate information rapidly and work under time constraints
* Team player with the willingness to collaborate with other technical and non-technical partners
* Client-focused approach with strong interpersonal skills
* Excellent oral, presentation and written communication skills
* Excellent problem-solving ability and organization skills
* Ability to successfully network with other departments where necessary

Financial Engineering Consultant III

Advanced professional level role. Works with financial models of significant complexity using advanced mathematical, analytical or econometric tools. Defines and discerns key aspects of problems that require intricate analysis and research, and develops highly complex solutions within a broad technical and business context. Defines and discerns key aspects of problems that require analysis and research, and develops a solution within a broad technical and business context of significant impact across multiple business units. Works on varied, complex projects that require in-depth skill in multiple technical environments and multiple business units. Works on multiple concurrent projects as a project team member or frequently as a project lead. May coach and/or mentor more junior technical staff. Typically requires eight (8) or more years of related work experience in developing mathematical formulas, financial models and computer programs to create complex models of market

trends and risks. Master's degree and/or related professional certifications are preferred for this role.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:

Irvine, CA

Time Type:

Full time

Senior Azure Cloud Administrator - remote eligible

Black Knight Financial Technology Solutions
Remote or Plano, TX
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

Optimal Blue, now part of the Black Knight family, is a leading provider of secondary market solutions and actionable data services, which enables Black Knight to deliver even more innovative and integrated solutions to transform the mortgage and secondary market industries.
JOB FAMILY DESCRIPTION

Responsible for the design, installation, configuration, maintenance and system integration testing of virtual machines, networks, serverless capabilities, and related activities in an Azure cloud-based environment. Focused on engineering and deploying cloud-based solutions leveraging cloud native IaaS and PaaS services in support of product development.

GENERAL DUTIES & RESPONSIBILITIES

* Automates the deployment and provisioning of cloud-based environments via automation and scripting tools.
* Champions the development and use of reusable automation templates within the enterprise.
* Develops policy scripts to enforce and validate required corporate controls and configurations for cloud services.
* Migrates on-site solutions to cloud-based offerings.
* Performs architecture reviews of cloud solutions based on corporate standards and cloud best practices.
* Determines how existing applications, legacy systems, databases, web interfaces and/or hardware logic, which may be currently operating on multiple platforms, work together to meet the new and emerging Cloud requirements for the enterprise.
* Diagnoses, isolates and de-bugs software problems and performs problem resolution.
* Implements Microsoft Intune MDM solution for mobile devices security.
* Installs, maintains and upgrades internal and client-facing cloud system and virtual infrastructure used for designing and developing company products.
* Manages access controls, user access, and passwords utilizing Azure Active Directory.
* Proposes and implements systems enhancements that will improve the reliability, performance and/or resiliency of the system.
* Assists with migrations of data center systems to public cloud platforms.
* Monitors system usage and performance utilizing both system-level and application performance monitoring (APM) toolsets.
* Troubleshoots server, software and networking issues.
* Assists with researching, recommending and implementing software and cloud-based products.
* Supports platforms to ensure a secured systems environment by researching security best practices and implementing remediation.
* Participates in 24x7 system support on-call rotation with other team members.
* Performs other duties as required.

EDUCATIONAL GUIDELINES

Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

* Experience engineering Cloud based solutions in Azure highly preferred
* Experience with AWS a plus
* Demonstrated proficiency in cloud automation tooling
* Understanding of fundamental cloud architecture, Security Groups, networking fundamentals, server-less, storage, and identity
* Experience with scripting languages such as PowerShell or Azure CLI
* Experience with general web server and applications server administration (IIS, etc.)
* Experience working with Windows platforms
* Understanding of database management technologies such as MS SQL is a plus
* Knowledge of network monitoring and tools
* Experience with VNET Gateway, Global VNET Peering, and/or Route Tables a plus
* Experience with Palo Alto and NSG a plus
* Knowledge of technical writing principles and practices
* Skill to effectively analyze and solve problems
* Skill in software installation and maintenance
* Ability to work independently as well as with a team
* Ability to communicate effectively verbally and in writing
* Ability to establish and maintain effective working relationships with coworkers, employees, vendors, clients and the public.
* Any Azure or AWS Certifications are a plus

Systems Administrator IV

Expert/lead technical role. Expert knowledge of the field. Develops large and/or highly complex solutions that require analysis and research. Works on multiple projects as a project leader or technical leader/consultant. Works on complex tasks, projects or issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's high level of knowledge within one or more areas of specialty. Coaches and mentors more junior technical staff. Works without supervision on the most complex projects. Complete latitude for independent judgment. Typically requires eight (8) or more years of demonstrated experience.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:

Plano, TX

Time Type:

Full time

Senior Azure Cloud Administrator - remote eligible

Black Knight Financial Technology Solutions
Remote or Mequon, WI
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

Optimal Blue, now part of the Black Knight family, is a leading provider of secondary market solutions and actionable data services, which enables Black Knight to deliver even more innovative and integrated solutions to transform the mortgage and secondary market industries.
JOB FAMILY DESCRIPTION

Responsible for the design, installation, configuration, maintenance and system integration testing of virtual machines, networks, serverless capabilities, and related activities in an Azure cloud-based environment. Focused on engineering and deploying cloud-based solutions leveraging cloud native IaaS and PaaS services in support of product development.

GENERAL DUTIES & RESPONSIBILITIES

* Automates the deployment and provisioning of cloud-based environments via automation and scripting tools.
* Champions the development and use of reusable automation templates within the enterprise.
* Develops policy scripts to enforce and validate required corporate controls and configurations for cloud services.
* Migrates on-site solutions to cloud-based offerings.
* Performs architecture reviews of cloud solutions based on corporate standards and cloud best practices.
* Determines how existing applications, legacy systems, databases, web interfaces and/or hardware logic, which may be currently operating on multiple platforms, work together to meet the new and emerging Cloud requirements for the enterprise.
* Diagnoses, isolates and de-bugs software problems and performs problem resolution.
* Implements Microsoft Intune MDM solution for mobile devices security.
* Installs, maintains and upgrades internal and client-facing cloud system and virtual infrastructure used for designing and developing company products.
* Manages access controls, user access, and passwords utilizing Azure Active Directory.
* Proposes and implements systems enhancements that will improve the reliability, performance and/or resiliency of the system.
* Assists with migrations of data center systems to public cloud platforms.
* Monitors system usage and performance utilizing both system-level and application performance monitoring (APM) toolsets.
* Troubleshoots server, software and networking issues.
* Assists with researching, recommending and implementing software and cloud-based products.
* Supports platforms to ensure a secured systems environment by researching security best practices and implementing remediation.
* Participates in 24x7 system support on-call rotation with other team members.
* Performs other duties as required.

EDUCATIONAL GUIDELINES

Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

* Experience engineering Cloud based solutions in Azure highly preferred
* Experience with AWS a plus
* Demonstrated proficiency in cloud automation tooling
* Understanding of fundamental cloud architecture, Security Groups, networking fundamentals, server-less, storage, and identity
* Experience with scripting languages such as PowerShell or Azure CLI
* Experience with general web server and applications server administration (IIS, etc.)
* Experience working with Windows platforms
* Understanding of database management technologies such as MS SQL is a plus
* Knowledge of network monitoring and tools
* Experience with VNET Gateway, Global VNET Peering, and/or Route Tables a plus
* Experience with Palo Alto and NSG a plus
* Knowledge of technical writing principles and practices
* Skill to effectively analyze and solve problems
* Skill in software installation and maintenance
* Ability to work independently as well as with a team
* Ability to communicate effectively verbally and in writing
* Ability to establish and maintain effective working relationships with coworkers, employees, vendors, clients and the public.
* Any Azure or AWS Certifications are a plus

Systems Administrator IV

Expert/lead technical role. Expert knowledge of the field. Develops large and/or highly complex solutions that require analysis and research. Works on multiple projects as a project leader or technical leader/consultant. Works on complex tasks, projects or issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's high level of knowledge within one or more areas of specialty. Coaches and mentors more junior technical staff. Works without supervision on the most complex projects. Complete latitude for independent judgment. Typically requires eight (8) or more years of demonstrated experience.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:

Plano, TX

Time Type:

Full time

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