Blackbaud jobs - 106 jobs

About the role The Senior Strategic Business Developer, K-12 Financial Solutions is an experienced sales and business leader with deep expertise in K-12 schools, sales, accounting, and Blackbaud's Financial Solutions pillar solutions. The right candidate for this role is skilled at cultivating and nurturing relationships with C-level decision-makers in the K-12 market. Additionally, they are comfortable working in a matrixed environment, coordinating stakeholders across the business to lead and drive key sales strategy & enablement initiatives, including leading deal pursuits in an advisory role. What you'll do Drive Financial Edge bookings and accountability across the K-12 sales teams Deliver bookings results vs. targets Help build and execute our holistic Financial Solutions sales strategy Provide rapid expansion of Financial Edge NXT market coverage, share, and penetration of client base Consistently champion and evangelize the value of Blackbaud's Financial Solutions Develop sales talent capable of selling Financial Solutions into the K-12 market via team and individual enablement programs Coach Account Executives and Sales Managers via Financial Solutions deal pursuits & enablement workshops Maintain the “FE Selling Guide” Produce additional sales enablement programs and content as required Assist in building impactful demand generation campaigns, both marketing-led & AE-initiated Assist in building impactful market-facing messaging & collateral with Product Marketing Enablement of Partner channel/ educate sales / expand partner-influenced bookings Successfully navigate matrixed relationships with Sales, Product Management, Marketing, Finance, Success, Sales Enablement, and Partners to drive initiatives forward and deliver results Participate in sales forecasting with shared accountability for forecast accuracy Be a Blackbaud Financial Solutions brand ambassador Partner with Product Management to drive future product enhancements based on customer feedback Be a Competitive Market intelligence expert Consult with Customer Success on implementation strategy Enable Customer Success in support of employee sales lead program Partner with Customer Success to improve our reference program What you'll bring Financial Operations and/or Accounting experience required 5-10+ years of experience working with Blackbaud Financial Solutions or equivalent K-12 industry experience 5-10+ years of software sales experience or equivalent industry experience Ability to operate under minimal supervision leading cross-functional initiatives Ability to operate under minimal supervision leading deal cycles in an advisory role Strong listening skills; demonstrated ability to ask effective need-development questions Ability to influence others through presentations, demonstrations, and written communication Experience developing & delivering presentations both to executive-level & staff-level audiences Ability to translate features & functionality into business benefits & client value Ability to recommend strategic workflows and policies as it relates to finance office operations Analytical bent and a knack for problem solving & solution development with high attention to detail Knowledge and experience working within a solution-selling or consultative selling environment Ability to travel as needed, but no more than 20% of the time #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at *********************************** or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email *********************************. The starting base salary and annual proposed commission is $172,500.00 to $202,100.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Lead Application Engineer, Zuora Billing and Revenue Remote - US Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio's next Lead Application Engineer, Zuora Billing & Revenue About the job This position is needed to join our Enterprise Application Development and Operations team. This role will focus on leading, designing, architecting, configuration, development, and testing of Zuora Billing and Revenue-specifically within the Invoice-to-Cash (I2C) and Revenue areas-to support key functions across Finance, Billing, Accounts Receivable (AR), Revenue Recognition and Accounting. The ideal candidate is a self-starter with a strong analytical mindset, exceptional communication skills, and should be able to lead and conduct design workshops with the business, build a prototype of the system for demos before the start of the development phase. The candidate will partner closely with cross-functional teams including Global Accounting and Billing to drive automation, scalability, and innovation across Twilio's I2C landscape. Responsibilities In this role, you'll: Lead a design, configuration, development, and testing of Zuora solutions focused on Billing, AR, Cash Application, and Revenue processes. Conduct business workshops to gather and analyze requirements and translate them into effective Zuora solutions. Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Zuora object queries and data queries etc Create system prototypes and demos to validate solutions with stakeholders before development begins. Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm. Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes. Integrate Zuora Billing and Revenue with multiple upstream usage systems and downstream accounting platforms like Oracle Fusion, Highradius, Monkey, Salesforce, etc Perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them Make sure team is performing regular KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc Support QAR, Audit and SOX compliance. Mentor and lead junior consultants in the team to enable them to make project deliverables. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Strong hands-on experience in Zuora Billing and Revenue modules including Product and customer master data management in Zuora Demonstrated ability to lead the end-to-end implementation lifecycle-from requirements gathering through to testing and deployment. Solid understanding of Billing and revenue workflows, including integrations with usage load via Mediation, taxation and Invoice presentment Experience working closely with finance and accounting stakeholders in global organizations. Excellent interpersonal, verbal, and written communication skills. Strong time management and organizational skills; able to manage multiple initiatives in parallel. Should have a good knowledge of change management, Agile methodologies. Certifications in Zuora Billing and Revenue implementations Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That\'s why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you\'re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn\'t what you\'re looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Voluntary Self-Identification of Race & Ethnicity and Protected Veterans Status For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Twilio's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability Form CC-305, OMB Control Number 1250-0005, Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ***************** . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. 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A leading cloud communications company is seeking a Senior Manager, Technical Revenue Accounting. This role will involve leading the evaluation and implementation of revenue recognition policies and managing a team responsible for complex customer contracts. The ideal candidate has over 8 years of technical accounting experience, strong leadership skills, and expertise in ASC 606. Join a remote-first team that values diverse experiences and promotes a culture of connection and inclusion. #J-18808-Ljbffr

About the job As a Sr HRBP Manager, you'll work side‑by‑side with senior leaders in Twilio's engineering org to craft bold talent strategies that grow organizational capabilities, evolve ways‑of‑working, and fuel a culture built to deliver world‑class CPaaS products. You'll report directly to the HRBP lead for the Chief Product Officer and join a group of high‑impact HR peers. This role is custom‑built for someone who thrives in a product‑development environment and is motivated to drive organizational success. Responsibilities This role brings energy, insight, and action to every challenge by: Taking a consultative, data‑driven approach to uncover opportunities Using analytics and insights to drive timely, targeted outcomes Building high‑ROI programs, ranging from org design, workforce planning, and culture curation Partnering closely with HR COEs to ensure your functional talent strategy syncs with cyclical programs Turbo‑boosting your productivity with sensible usage of AI tools As a trusted advisor you'll: Maintain a strong say:do ratio and uphold confidentiality Activate effective executive coaching skills Leverage deep understanding of engineering orgs to shape outcomes Lead by example-living and modeling Twilio Magic (values) Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! 10+ years of HRBP experience and 4+ years partnering with software engineering or product management teams Deep knowledge of engineering orgs, including operating models, methodologies, roles, and trends Proven ability to deliver scalable, high‑ROI, business‑first people programs Exceptional communication, coaching, and relationship‑building skills Energized by learning, solving complex problems, and driving results Experience partnering with internal OE consultants and/or HCM strategy firms Background working within HRBP teams that build and drive functional talent strategies Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in‑person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $141,520.00 - $176,900.00 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840-$187,300.00 Based in the San Francisco Bay area, California: $166,400.00-$208,000 This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non‑discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 12/15/25 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. Twilio is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E‑Verify program in certain locations, as required by law. #J-18808-Ljbffr

A leading tech company is looking for a Pre-Sales Solution Engineer to join their MuleSoft team. This role requires technical expertise to provide sales support, deliver product demonstrations, and translate technical solutions into business outcomes. Ideal candidates should have excellent presentation skills, hands-on Java experience, and a passion for technology. The position is based in San Francisco, CA, and offers a dynamic work environment. #J-18808-Ljbffr

It's about the people, the work, and the culture Palantir.net is a full-service digital consultancy that designs and develops solutions for healthcare, higher education, technology, and public sector clients using Drupal and other open source technologies. We are consultants for complex digital systems who specialize in working with organizations at all stages of their digital transformation. We combine our expertise with theirs to help solve complex problems using an agile approach. Founded in 1996, Palantir is a certified woman-owned small business headquartered near Chicago, Illinois, with a distributed team spread across 16 states. We have been a remote-first company since 2015, and our remote work process allows us to successfully collaborate with our clients wherever they are. Our flexible workplace environment is designed to support different people's working styles and needs. To learn more about Palantir: Our culture Our benefits If this sounds intriguing, we'd love to hear from you. Drupal fellowship opportunity The Drupal Career Online (DCO) offers the most comprehensive Drupal 9 live training curriculum available. The curriculum caters to those with a background in Drupal seeking to hone their skills and beginners seeking a solid foundation of Drupal fundamentals upon which to build their Drupal career. Click here to learn more and apply. Other opportunities While we are not currently hiring, we welcome the opportunity to get to know you better. Please feel free to share your resume and why Palantir is of interest to you by clicking on "Apply for this Job."

About Us: CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company's cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations, including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more cars by creating simple and convenient experiences for customers and improving their financial and operational performance. Position Summary: Call Center Remote Work From Home: Alabama, Florida, Georgia, Indiana, Kentucky, Michigan, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas, and Virginia. Appointment setting for automotive dealerships nationwide. Provide high-quality calls 100% of the time and consistently represent the automotive dealership positively and professionally. Strong verbal and written communication skills Must have a quiet place to work, free from background noise. Basic Computer skills and experience navigating multiple platforms, programs, and screens while reading, writing, and speaking with a customer on the phone Excellent benefits with exceptional bonus opportunities! What We Offer: Paid training Hourly rate plus the opportunity to earn extra in performance-based bonuses $500 Retention Bonus paid after 90 days of satisfactory performance Starting rate is dependent on previous experience (bilingual Spanish is a plus, but not a must) Flexible full-time, Day, Night, and Weekend schedules available Equipment provided Fast-paced, fun, friendly team! Pay Rate $12-14 per hour plus performance bonus CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to: Paid Time Off (PTO) 401K Matching Program Tuition Reimbursement At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

About the role: Blackbaud is looking for a Senior .NET Software Engineer to join the Financial Edge NXT Engineering team working on our Fintech Platform. Financial Edge NXT Engineering is responsible for providing full-fledged accounting capabilities powering our social good ecosystem. We're looking for a Senior Software Engineer with a passion for building intelligent, scalable applications that leverage the power of Generative AI. You'll collaborate with a high-impact team to bring meaningful innovation to our customers. What you'll do: Design, build, and maintain efficient, reusable, and reliable code Proactively suggest improvements to applications and processes that enhance the client experience or improve performance Participate in the maintenance and support of the solution Collaborate with other engineers on the technical design of solutions Work with Product Management to understand and document project requirements Participate in Agile ceremonies and daily standups Stay current with the latest developments in Generative AI and software engineering Implement UI/UX designs with a focus on web standards and accessibility Ensure robust, high-quality code through reviews and automated testing Stay current with the latest developments in Generative AI, Machine Learning, and the practice of software engineering. Design, develop, and deliver production-ready features that leverage Blackbaud's internal Generative AI services and tooling. What we'll want you to have: 7+ years of experience designing and developing applications on the Microsoft stack Strong experience with C# and .NET Core Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML Experience with SQL Server and/or Cosmos DB Familiarity with Git, RESTful APIs, CI/CD, test automation technologies Understanding of software engineering best practices and object-oriented design Experience designing and building Generative AI features into software products strongly preferred Familiarity with building distributed microservices and software applications in the cloud (MS Azure) Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at *********************************** or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email *********************************. The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Senior Customer Success Manager on Twilio's Segment team. About the job This position is needed to be the central touchpoint for our customers, orchestrating the post-sales customer lifecycle in partnership with professional services, sales and support. The team manages the customer relationship, coordinates internally within Segment, drives product adoption and guides the customer to take full advantage of our ecosystem. Fundamentally, the CSM team ensures customers derive value from our platform, and ultimately renew and grow their relationships with us. As a Customer Success Manager, you will be at the forefront of driving customer satisfaction by developing tailored strategies that align with both customer goals and company objectives. Your work will directly impact customer retention and growth, as you will solve complex challenges, influence strategic decisions and advocate for customer needs across executive stakeholders. We are looking for CSMs who are passionate about first party data and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world's most influential companies solve their toughest data problems. So if you get excited about things like defining culture and process, you may be the Customer Success Manager we're looking for! Responsibilities In this role, you'll: Ensure customer success by driving full value realization of the Segment platform. Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy. Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing. Cultivate strong relationships with technical and business teams to drive engagement. Identify and expand opportunities to deepen customer engagement and account growth. Collaborate with internal teams to optimize implementations and resolve complex technical challenges. Build and nurture new stakeholder relationships to unlock expansion opportunities. Partner with Sales on account renewals and expansion strategies. Analyze your portfolio to prioritize high-impact risks and opportunities. Proactively identify risks, prioritize opportunities, and develop mitigation plans for high-impact accounts. Become a Segment platform expert while staying current with industry trends in data and analytics. Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years managing enterprise level customers 7+ years in customer-facing roles (CSM, account management, or consulting) Proven experience working within or supporting Fortune 500 companies or similarly large organizations Expert in strategic planning, bringing data-driven insights and best practices to optimize client success Proven ability to build and sustain relationships with executive-level stakeholders, as well as business and technical contacts to help drive accountability within customer organizations Intellectually curious; asks critical questions, and challenges ideas for better solutions Develops and implements strategies to maximize revenue growth, retention and product adoption for the assigned portfolio, leveraging insights into client needs, market trends, and financial metrics Excellent communication skills and presentation skills Ability to distill technical concepts into easily understood insights for non-technical audiences Strong collaboration and influence skills to align internal teams and external stakeholders Thrives in dynamic environments, adept at creating structure and processes for high-impact customers Focus on customer satisfaction and retention, with a track record of anticipating needs and delivering tailored solutions Passionate about leveraging data and technology to drive business outcomes Bonus: experience working in the realm of CDPs, ETL, ad- or martech Location This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $117,272 - $146,590. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $123,792 - $154,740. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $130,304 - $162,880. This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until February 28, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work - ideas, experience, and passion - to drive our mission forward. Our people are our strength. Technical Solution Consultant - Security, AI & ComplianceAbout the Role We're looking for a Technical Solution Consultant to help global law firms evaluate and adopt our SaaS solutions with confidence in their security, compliance, and AI capabilities. This client-facing role will serve as the trusted expert who can explain how our cloud-hosted solutions (AWS & Azure) and AI models align with firms' security requirements, privacy commitments, and regulatory obligations. What You'll Do • Lead presales conversations with clients on security, compliance, and AI adoption. • Review and respond to security questionnaires and due diligence requests. • Present how AI models and cloud infrastructure are designed, secured, and governed. • Translate complex technical concepts into clear, client-friendly explanations. • Collaborate with internal Cloud Ops and Security teams to address client requirements. • Stay up to date on global compliance frameworks (GDPR, UK DPA, CCPA, APAC). What We're Looking For • Strong understanding of AI/ML models, architectures, and enterprise adoption patterns. • Knowledge of cloud hosting (AWS, Azure) and SaaS security practices. • Experience with enterprise clients in regulated industries (legal, financial, healthcare preferred). • Excellent communication skills and ability to simplify complex topics. • Certifications such as CISSP, CCSK, AWS/Azure Security, or AI/ML credentials are a plus. Why Join Us This is a unique opportunity to shape how global law firms adopt secure, compliant AI-driven SaaS solutions. You'll play a key role in building trust with clients and guiding them through their most critical security and compliance decisions.

What Is the Role? The Product & Technology Group (PTG) at Blackbaud is seeking a strategic, forward-thinking, and experienced Scaled Agile Framework (SAFe) Release Train Engineer (RTE) with additional expertise and experience in people management. This dual role will champion the effective use of SAFe within our Agile Release Trains (ARTs) as they support the continuous delivery of large-scale, cloud-based software solutions, while also contributing to the leadership and development of our team within the Portfolio Management Office (PMO). The desired candidate will possess exemplary project and program management skills; exhibit strong business acumen and operational excellence; has the proven ability to drive and support predictable and high-quality delivery across a large, geographically distributed, cross-functional team as they realize the product vision and provide value to the customer. This person will also have a passion for building empowered, high-performing teams; driving a culture of continuous improvement; and delivering secure, valuable, and high-quality solutions to customers. You will work in an exciting, supportive, and engaging agile environment where you will be encouraged to expand your skills, test your creative boundaries, share new ideas, and, most importantly, have fun. What Is the Product & Technology Group (PTG)? The Product & Technology Group (PTG) is dedicated to driving innovation, fostering best practices, and ensuring our teams are equipped with the tools and knowledge to achieve excellence in product and technical delivery. We aim to be at the cutting edge of technology while building a culture of collaboration, relentless improvement, and growth. Join us as we lead and redefine the future of tech in the social good space. What You'll Do - RTE Responsibilities Oversee overall delivery for the Agile Release Train (ART) including intake, evaluation, prioritization, planning, execution, dependency management, risk management, release management, and stakeholder management. Plan, coordinate, and facilitate the major events and ceremonies within SAFe, including quarterly PI Planning, System Demos, and Inspect & Adapt Workshops. Partner with the ART's Product Manager to ensure backlog priorities are adjudicated and that conflicts are resolved prior to and throughout PI execution so the ART can limit WIP, drive quality, deliver on its commitments, and realize business value. Be a senior-level agile coach for the Agile Release Train (ART), guiding teams to consistently leverage agile values, principles, practices, and ceremonies. Manage and optimize the flow of value through the ART using tools like Miro, Azure DevOps (ADO), Dependency Charts, Program Boards, and the Program Kanban. Resolve and escalate ART impediments, manage ART-level risks, and drive relentless improvement across the ART. Foster a safe, collaborative environment where teams can deliver on commitments while feeling empowered to surface issues openly and honestly. Ensure clear communication and alignment between agile teams, Product Managers, Product Owners, System Engineers, Architects, Business Stakeholders, Partners, Suppliers, and other dependent teams (may include waterfall delivery teams and agile teams who do not live on the ART). Gather data from multiple sources, synthesize metrics, generate key insights, communicate ART-level data within the train and across the business. Partner with other ART leaders to support the ART's budget and spending through forecasting, resource allocation, and monitoring of spend. What You'll Do - People Management Responsibilities Lead, mentor, coach, and grow a team of agile PMO professionals. Oversee your team's performance, manage conflicts, promote continuous learning and professional growth/development. Collaborate with Human Resources (HR) and other departments for activities related to recruiting, onboarding, coaching, and training. Promote a positive and inclusive work environment, while upholding company values and culture. Contribute to the strategic direction of the Portfolio Management Office (PMO) holistically, while aligning to enterprise and department-level goals. Positively represent the value the PMO brings in organizational forums, while fostering a culture of togetherness, adaptability, continuous improvement, and innovation. Collaborate with cross-functional teams, ensuring alignment and effective communication. Engage with executive leaders and other stakeholders to ensure successful delivery. What We're Looking For A bachelor's degree in a technology-related field preferred. Certified SAFe Program Consultant (SPC) or SAFe Release Train Engineer (RTE) preferred. 10+ years of experience managing large, cloud-based software development, software programs, or other technical delivery. 5+ years of demonstrated people management and team development experience, with a focus on building, leading, and motivating high-performing teams. 3+ years of practical, hands-on experience in an RTE role leading a large ART that is dedicated to mission critical programs with complex scope and interdependencies. Adept at organizing and leading outcomes-focused large planning and problem-solving sessions. Strong technical aptitude to drive accountability and quality outcomes, while fostering collaboration across product and engineering teams. Experience leveraging, synthesizing, and clearly articulating agile metrics to glean insights on ART status and maturation. Understanding of philosophies and methodologies for implementing agile at scale. Experience working in an agile organization especially Scaled Agile Framework (SAFe), or other scaling model. Experience using agile best practices (i.e., burndown charts, engaging retrospective formats, defect management, well-written User and Enabler Stories, Acceptance Test-Driven Development (ATDD), Test-Driven Development (TDD), Behavior-Drive Development (BDD), Continuous Integration / Continuous Deployment (CI/CD) , automated testing, etc.). Experience with Agile collaboration tools (e.g., SharePoint, Microsoft Teams, Azure DevOps, etc.) What We Offer A dynamic role that bridges technical leadership with people management. An opportunity to be at the forefront of scaled agile transformation. An open, safe, collaborative, inclusive, and innovative working environment. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at *********************************** or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email *********************************. The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Technical Video Content Creator, Developer Ecosystem About the job This position is needed to grow, educate, and engage Twilio's global developer audience through video and media. As a Technical Video Content Creator, you'll combine developer fluency with strong storytelling and on-camera presence to create longform and shortform video content that helps developers succeed with Twilio's platform. You'll own concepts, outlines, and scripts, appear on camera, and collaborate closely with our video production team to bring educational, engaging content to life. This role involves collaborating with a global team to plan, create, and deliver developer content, in partnership with product, brand, as well as marketing teams. The ideal candidate thrives in dynamic environments, aiming to boost customer satisfaction through high-quality, developer focused content. Responsibilities In this role, you'll: Grow and engage Twilio's developer audience through long- and short-form video that educates and entertains developers on Twilio's platform, showcases compelling use cases, and delivers engaging content tailored to them. Own content concepts, outlines, and scripts, and regularly appear on camera for tutorials, explainers, and occasional vlog- or vodcast-style pieces. Collaborate with developers and subject-matter experts across Twilio to ensure content is technically accurate, relevant, and aligned with developer needs. Partner closely with Brand and Marketing teams, providing clear briefs and feedback, and reviewing final edits for technical accuracy, clarity, and overall quality. Publish and maintain content across Twilio's developer channels, primarily YouTube and social platforms, ensuring consistency of voice and experience. Use analytics and feedback to learn, iterate, and continuously improve topics, formats, and storytelling. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 2-3 years creating developer-focused content (videos, tutorials, talks, or blogs) with strong developer empathy and the ability to write and clearly explain code. Proven ability to generate compelling technical video ideas for developers and turn them into clear, engaging stories for YouTube and social platforms. Experience with basic video production, including filming, lighting, and sound, and working effectively with a professional video team. Hands-on experience using modern video editing tools (e.g., Adobe Premiere Pro, DaVinci Resolve, or Final Cut Pro) and adapting content for different platforms and formats. Strong collaboration and project management skills, with the ability to coordinate stakeholders, manage multiple projects, and meet content deadlines. Comfort using analytics and feedback from YouTube and social platforms to iterate on topics, formats, and storytelling. Desired: Basic hands-on experience with video editing tools (e.g., Premiere Pro, Final Cut, DaVinci Resolve, CapCut, or similar).. Familiarity with OBS or similar tools for screen capture, livestreams, or recordings. Experience working with Airtable or similar tools for content planning and production workflow Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320.00 - $132,900.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560.00 - $140,700.00. Based in the San Francisco Bay area, California: $125,040.00 - $156,300.00 This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until 01/19/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

The Integrated Payments Specialist is responsible for driving adoption and sales of Blackbaud's payment solutions, including both donation-based payments and vendor payment products. This role orchestrates a best-in-class customer experience from pre-sales through go-live, ensuring clients are onboarded, trained, and quickly adopting both products. As a key member of the Payments Team, you will work with existing customers and identify new opportunities within assigned territories, serving as a trusted advisor to help organizations maximize the value of their payment solutions. You will collaborate cross-functionally with Software Sales, Customer Success, Professional Services, Support, Product, and Engineering teams to deliver a seamless, connected experience. The Integrated Payments Specialist will also contribute to product evolution by collecting customer feedback, ideating improvements, and refining sales and onboarding processes. What you'll do: Manage sales activities to exceed assigned revenue objectives for both donation and vendor payment products. Aggressively position Blackbaud as the solution of choice and promote rapid adoption of payment offerings. Engage with new and existing customers through 1:1 and group initiatives to ensure readiness for implementation, training, and go-live. Establish executive relationships at senior levels within client accounts, providing tactical and strategic plans with measurable timeframes. Coordinate resources such as online demonstrations and proposals to educate clients and advance sales cycles. Foster internal collaboration across teams to provide a continuous, connected customer experience focused on delight and value. Define and monitor usage and data insights to provide guidance and follow-up when risk is present; identify and report issues impacting customer experience. Follow up on leads to establish additional relationships and collaborate with Client Success Managers to generate additional revenue from the existing client base. Understand customer priorities and desired outcomes to provide strategic recommendations for leveraging payment solutions. Build and maintain an accurate pipeline and timely sales forecasts for management. Develop a deep understanding of customer industry trends and payment needs. Contribute to product evolution by collecting feedback and ideating improvements to sales and onboarding processes. What you'll bring: 5+ years' experience in positioning and selling software solutions, including embedded merchant processing and payments; nonprofit experience a plus. Previous experience or knowledge of high-volume outbound contact (email & phone) in a sales environment. Knowledge and experience with solution-selling or consultative selling methodologies. Experience navigating complex sales and acquiring new business, as well as cultivating existing relationships. Proven track record of consistent over-quota achievement within a solutions software vendor. Entrepreneurial drive and strong work ethic. Ability to work collaboratively across teams and functions. Deep understanding of industry trends related to payments, donations, and vendor management. Genuine passion for providing outstanding customer experiences and interacting with others. Professional, self-motivated, results-oriented, and committed to high levels of customer satisfaction. #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at *********************************** or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email *********************************. The starting base pay is $67,400.00 to $90,700.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Sr. Manager, Global Events - Event Strategy and Audience Engagement. About the job Twilio is seeking a dynamic and experienced Senior Manager, Event Growth Strategy and Operations / Audience Engagement to lead a critical role responsible for driving the content, audience growth, and demand generation strategy across the global flagship events portfolio while also overseeing the operational infrastructure and shared services that power high-quality global event experiences. This role blends strategic growth planning with operational excellence, ensuring that content programming, audience acquisition, digital experience, event technology, and performance analytics work together to deliver measurable business impact. This leader partners closely with marketing, sales, product, communications, operations, and executive stakeholders to drive attendance growth, elevate event content, optimize funnel performance, and scale event operations globally. The ideal candidate is highly strategic, data-driven, and experienced in leading cross-functional global campaigns that span content development, GTM enablement, acquisition strategy, and event technology. This role will collaborate closely with cross-functional teams across marketing, as well as C-level executives and regional field teams across LATAM, EMEA, and APJ. This position reports to the Senior Director, Global Events. Responsibilities In this role, you'll lead: Event Growth Strategy Develop and lead growth strategies that accelerate audience acquisition, attendance, and engagement across global and regional events. Partner with digital marketing, field, product marketing, DevNet, Twilio.org and sales to align demand generation programs to event growth goals. Create segmentation, targeting, and messaging frameworks that improve pipeline impact and event ROI. Establish and refine KPIs to drive predictable, scalable event growth. Event Content Strategy & Programming Own the development, structure, and quality of the agenda and content across global events, including keynotes, sessions, demos, customer stories, and thought leadership tracks in partnership with PMM. Collaborate with product marketing and executive teams to shape narratives aligned with business priorities and GTM initiatives. Own content frameworks, track definitions, speaker selection processes, and content quality standards across regions and program tiers. Ensure consistent storytelling and audience relevance across all global and regional events including market trends and regional insights. Audience Acquisition & Demand Generation Lead end-to-end acquisition planning, including channel mix, messaging, creative alignment, landing pages, email journeys, and broader promotional strategies. Drive cross-functional alignment with performance marketing and field teams and ensure integration between acquisition strategies and sales/GTM activation plans. Establish performance targets and optimize campaign conversion across the registration funnel, using analytics to improve engagement and reduce drop-off. Partner with growth, digital, and field marketing teams to define target audiences, segmentation, messaging, and promotional plans to increase attendance and expand audience reach. Operations & Shared Services Leadership Oversee the shared service functions that enable scalable global event execution, including: Registration & Registration Platform: Manage platform roadmap, data requirements, user experience, and optimization. Event Website Development: Oversee architecture, UX, content updates, localization workflows, and digital event experiences. Event Technology: Evaluate and manage event tech tools supporting content delivery, attendee experience, and operational efficiency. Housing & Travel Logistics: Lead vendor strategy and workflows for speaker, attendee, executive and staff housing and transport. Analytics & Performance Reporting: Own performance dashboards, KPIs, reporting frameworks, post-event analysis, and executive readouts. Internal & External Communications: Develop communications that support internal alignment, speakers, partners, and attendees across the lifecycle of each event. Cross-Functional Enablement Build and maintain enablement resources for GTM teams including messaging guides, promotional kits, activation playbooks, and post-event follow-up guidance. Communicate to ensure GTM stakeholders have clear visibility into event strategy, key messages, timelines, programming, and expectations of business outcomes. Facilitate strategic input sessions with executives and business units to align event content and experiences with business priorities. Collaborate with Flagship Events lead and assist facilitation of strategic review sessions with executives to drive alignment across content, growth plans, and business outcomes. Team Leadership & Collaboration Lead and mentor a global team spanning content programming, operations, analytics, digital experience, and communications. Foster a culture of innovation, operational excellence, creativity, collaboration, continuous improvement and share accountability. Manage budgets, resources, timelines, and cross-functional workflows across the events ecosystem. Partner with regional event owners to ensure consistency, scalability, and shared best practices. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years of experience in event marketing, audience acquisition, and campaign management or related fields, global event experience in B2B technology strongly preferred. Proven success leading event campaigns, multi-channel acquisition strategies and leading large-scale event content programs that enhance attendee experience and drive business outcomes. Strong storytelling skills with the ability to translate technical content into engaging messaging for multiple audiences. Strong analytical skills with the ability to translate insights into strategy and executive-level recommendations. Deep understanding of event technology platforms, digital experiences, data capture workflows, and operational infrastructure. Experience managing high-performing teams and cross-functional collaboration. Demonstrated success leading teams, managing stakeholders, and navigating matrixed organizations. Ability to operate at both strategic and tactical levels, with strong attention to detail and passion for excellence. Excellent communication, stakeholder management, and project management skills. Data-driven mindset with a focus on metrics, ROI, and continuous improvement. Proficiency with Salesforce, Tableau, Marketo, Swoogo and presentation tools (Google Workspace); SEO and content marketing experience a plus. Willingness to travel as needed for event planning and execution. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000. Based in the San Francisco Bay area, California: $151,120 - $188,900. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until February 28, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Sales Development Representative supporting our New Business and Strategic Sales organizations. About the job This position is needed to grow and develop pipeline for Twilio's New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio's overall go-to-market strategy. As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We're looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don't check every box, we still encourage you to apply - we're already looking forward to meeting you. Responsibilities In this role, you'll: Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio's platform. Receive all the necessary training and insights to confidently begin contacting prospects through Twilio's SDR onboarding experience. Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline. Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows. Research accounts to determine how Twilio's solutions can provide value, then execute outbound dials, personalized emails, and social selling. Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Growth-oriented and ready to build toward future leadership or customer-facing roles Goal-oriented and biased toward action (our quota is the floor, not the ceiling!) Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach Comfortable with change and energized by a fast-moving environment Enjoy variety and creativity in your day-to-day workflow Have a demonstrated ability to navigate challenges with resilience Embrace responsibility and enjoy partnering with Account Executives as part of a team Desired: 1+ year of customer-facing experience Location This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $25.75/hr - $32.19/hr. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $27.18/hr - $33.98. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.62/hr - $35.77/hr. This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Senior Social Media Manager. About the job This position is going to be critical to the next phase of Twilio's social program where we rewrite the rules of B2B social media. The right candidate should firmly believe B2B marketing doesn't have to suck - and know how to put personality, humor, and humanity into everything we publish. We're looking for a storyteller who creates original, compelling content that builds community and ultimately grows awareness and consideration of Twilio. We want someone who writes with clarity, creativity, and confidence - and isn't afraid to test bold new ideas. This person should be fluent in short-form video and know how to make an audience feel something. We're looking for someone who knows how to stop the scroll. The right person is also as operationally sharp as they are creative - someone who can dream big and keep us moving with process, structure, and follow-through. If this ^^ describes you, send us your resume (creative, non-standard ones encouraged!) along with: A draft of a social media post (choose your channel) pitching why you should be Twilio's next social hire. Responsibilities In this role, you'll: Lead campaign and content strategy across our major launches, integrated campaigns, brand moments, and tentpole events. Manage our social channels - including LinkedIn, Instagram, Facebook, and X - and help us launch and grow our TikTok presence. Help build and manage Twilio's influencer and creator program. Own social analytics, reporting, and competitive insights that shape future strategy. Execute our editorial calendar and ensure everything we post shows up with personality and purpose. Create processes that keep our team organized as we grow. Engage and grow our community daily - from developers to decision makers. Create original, engaging social content for Twilio's top executives that reflects their authentic voices. Use data to prove our bets are paying off - and tell the story behind the numbers. Constantly experiment and test new tactics to reach new audiences. Contribute to Twilio's mission of building the world's leading customer engagement platform - by showing what's possible with it. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Has 5+ years experience managing brand social. Can express complex thoughts or ideas in 100 characters or less. Thinks outside the box and communicates ideas clearly. Uses data and analytics to create strategy. Proven success driving engagement Loves building community - and knows how to make people care. Brings energy, curiosity, and a sense of fun to the work. Is organized and good at creating clarity and process while operating in a fast-moving environment. Desired: Experience with live video, graphic design, AI/LLM tools and social management tools, including (but not limited to): Google Workspace, Canva, Sprout, EveryoneSocial, Adobe. Experience partnering with executives on social content. Has worked on B2B brand social. Experience managing managing client accounts on the agency side, or experience managing a creative agency. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700. Based in the San Francisco Bay area, California: $125,040 - $156,300. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until February 15, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Senior Infrastructure Engineer. About the job This position is needed to build and scale Stytch's core product as we bring Stytch capabilities to Twilio's full customer base, delivering secure, developer-first identity experiences. Join the Stytch team at Twilio to shape the next generation of identity products. You'll design and build infrastructure that power authentication, authorization, and emerging agentic and non-human identity use cases. You'll partner closely with product and engineering leadership to set direction, deliver high-impact features, and evolve our platform for Twilio scale. This is a rare chance to operate like a startup within Twilio: you'll work in a high-ownership environment with startup speed, backed by Twilio's reach and scale. Responsibilities Build and own the infrastructure and platform capabilities that power Stytch's identity platform as it scales across Twilio-ensuring security, reliability, and performance for every customer. Design, implement, and operate scalable cloud infrastructure (AWS/EKS, ECS, networking, data stores), balancing uptime, cost, and developer velocity. Partner closely with Product and Engineering leadership to set infrastructure direction, translate platform needs into technical plans, and deliver high-impact roadmap work. Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives. Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship. Build in ambiguity-break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes. Improve production quality and resilience through strong observability, incident response, automated remediation, and continuous reliability engineering. Make developers' lives easier by building self-service tooling, safer deployment patterns, and reliable platform primitives that accelerate product teams. Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team's technical bar and culture. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of experience as an Infrastructure or Platform Engineer building and operating high-scale, mission-critical cloud production systems. Strong experience with containerization and orchestration (Kubernetes/EKS, Docker), Infrastructure as Code (Terraform, GitOps, or similar) and AWS. Hands-on proficiency in at least one modern programming language used in production. Experience designing and running observability and on-call systems (e.g., Datadog, ELK, Prometheus/Grafana). Experience scaling cloud infrastructure for distributed systems, including relational databases and high-availability service architectures. Excellent written and verbal communication skills; comfortable writing design docs and leading technical discussions. Bachelor's degree in Computer Science or equivalent practical experience. Schedule: ability to work non-standard, on-call rotation weekend and holiday hours. Desired: Experience with multi-region or global infrastructure, including disaster recovery and data replication strategies. Familiarity with enterprise-scale platform challenges: multi-tenant infrastructure, compliance, and cost/performance optimization. Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life. Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - 176,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - 187,300. Based in the San Francisco Bay area, California: $166,400 - 208,000. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until January 16 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Solution Acceleration Architect! About the job This position is needed to support the GTM Solutions Sales team. As Solution Acceleration Architect at Twilio, you will be responsible for accelerating adoption of new solutions and platform capabilities in incubation with our Top Global customers. More specifically, you will be responsible for running build workshops with B2B customers across Twilio's Global Sales base and building early adoption playbooks, supporting customers in accelerating the time to value from a custom demo, to POC, and eventually to initial deployment/MVP in production environment. Along the way, you will collaborate closely with Enterprise Architects, Demo Platform Engineering, Professional Services, and SI Partner teams to define the adoption blueprint ahead of launching and graduating the new solutions and platform capabilities. You will work alongside the rest of the GTM Solutions sales team, but lead the forward-deployed “build with” programs for Global Direct accounts (Global Strategic and New Business) in presales stages, including but not limited to activation events, build hackathons, and workshops that are specifically targeted at driving builder activation, adoption, and value realization of our new solutions and capabilities through the builders within the Direct accounts. Responsibilities In this role, you'll: Drive B2B builder activation events and hackathons at flagship or target Direct accounts to accelerate adoption of new solutions (Strat, NB) Define and refine the adoption blueprint by partnering closely with Enterprise Architects, Demo Platform Engineering, Professional Services, and SI Partner on demos, repos, starter apps, sample code, and companion technical guides that capture the mindshare of the builders within target accounts and the broader B2B builder community specifically in target industries and regions Drive adoption of the next best solution and platform capabilities for the customers Evangelize Twilio within the B2B builder communities of the target accounts by driving building of net new POCs and demos that bring to life architectures discussed at the C-suite, line of business levels in the sales cycles Accelerate customer adoption in paid pilots for new platform capabilities and/or POCs for new solutions at launch Utilize your software engineering expertise to ensure customers' builder teams develop full understanding of and familiarity with the whole platform capabilities of the solutions being pitched or sold Work closely with the Demo Platform Engineering and Enterprise Architect teams to ensure C-suite positioning and the higher level reference architectures are properly activated within the builder communities of the target accounts Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 3+ years of experience in software development, with a strong understanding of RESTful APIs, web frameworks Demonstrated experience running end-to-end technical program management, working closely with GTM Proven track record of building custom demos, workshops, and other content to launch new products or solutions Strong communication skills and executive presence, whether it's in board rooms with c-level stakeholders, customer meetings, or internal meetings with cross-functional stakeholders Ability to have strong opinions loosely held, and willingness to lean into ambiguity and proof of thriving in such environment previously Strong understanding of Twilio's products and services, as well as the broader market dynamics of SaaS, specifically in cloud computing, Gen AI, CRM, CDP, and/or CPaaS Ability to influence cross-functional stakeholders and work collaboratively Creative thinking and problem solving skills, with a track record of thinking outside the box and delivering on “wow” Prior technical presales and/or solution engineering experience strongly preferred Desired: Master's degree is a plus but not required Location This role will be remote and based in the USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $138,700.00 - $173,400.00 Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,800.00 - $183,600.00 Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $163,100.00 - $203,900.00 This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until January 16, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

About the role As a key member of the Blackbaud Enterprise Sales Team, the Enterprise Client Account Executive (CAE) will be responsible for identifying cross-sell and upsell opportunities within the assigned territory of existing Higher Education customers. The ideal candidate will be responsible for the full sales cycle, from lead to close and will also help internal teams continue to innovate by sharing knowledge of client challenges as well as their understanding of Blackbaud's portfolio of our offerings to Higher Education institutions. The Account Executive must be able to consultatively navigate through large, complex Higher Education organizations positioning Blackbaud's software, services and training as a best of breed high-end enterprise solution. We want you to work with these customers to uncover needs and opportunities to expand the use of our products and services, helping them to achieve success with their fundraising, financial, academic, website, and organizational goals. What you'll do Managing sales activities to exceed assigned revenue objectives. Providing tactical and strategic plans with specific measurable time frames to penetrate an account. Generate new sales opportunities to ensure an adequate pipeline. Collaborate with Client Success Managers (i.e. Account Managers) to generate additional revenue from existing client base. Following up on leads, completing RFP's etc.) into accounts to establish additional relationships. Executing on the plan to position Blackbaud as solution of choice. Becoming a 'trusted business advisor' and establish Executive relationships at senior levels within client accounts. Differentiating Blackbaud's solution by positioning professional services. Provide and or coordinate appropriate resources such as online demonstrations and proposals when needed to educate clients and advance sales cycles. Working closely with professional services to present a total solution. Build and maintain an accurate pipeline and timely sales forecasts to management. Identifying internal teams, providing direction and leadership in each sales engagement. Develop a deep understanding of customer industry trends. What you'll bring 8+ years' experience in positioning and selling large, complex SaaS CRM and/or ERP software solutions within Higher Education sector Proven experience developing and managing Requests for Proposals (RFPs). Knowledge and experience working within a solution-selling or consultative selling methodology Experience selling/navigating a complex sale Experience in both acquiring new business and cultivating existing relationships for business A proven track record of consistent over quota achievement within a solutions software vendor Entrepreneurial drive and work ethic Nonprofit industry experience a plus Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at *********************************** or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email *********************************. The starting base salary and annual proposed commission is $122,200.00 to $168,600.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program