Blackbaud Jobs

* Executive Location Remote, South Carolina, United States of America Category Executive Join a dynamic leadership team to drive impactful services operations, fostering deep customer relationships and optimizing processes for growth. Leverage your extensive experience to enhance service delivery, champion customer delight, and cultivate top talent while achieving strategic business goals in a collaborative environment.

Intuit is seeking Tax Associates for the upcoming tax season. If you have an active PTIN, we would love to connect with you! What You Get: Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live. As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. What you'll bring Who You Are: As a Tax Associate, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. What You Need: You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Must be willing and available to work a minimum of 20 hours per week. How you will lead What You Will Do: In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.” You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Sr. Manager of Content Marketing, you will create multi-format content that aligns with business goals and can be used by various partners across Docusign, including but not limited to Communications, Growth Marketing, Sales and Partner Marketing. You will create content that entertains, educates, and inspires our audiences to understand the value Docusign Intelligent Agreement Management (IAM) brings to organizations. The content you create will be used across the customer journey, from global awareness campaigns to sales plays to bite-sized social value demonstrations. You'll write compelling narratives with a clear, concise and human voice that aligns with Docusign's new brand across a variety of short and longer-form assets. You lead the end-to-end content creation process for the assets you write from editorial planning through design and publishing. You'll be responsible for understanding modern content marketing tactics, testing new formats, and acting as an expert in what will engage readers and rise above the noise. A bit about who you are: We are looking for a writing professional who loves to dig into all aspects of the work. You'll need to be able to seek out information to support business goals, distill what you've found, contribute to content marketing strategies, and draft and edit content. You enjoy the challenge a tight deadline brings and have the wit and hard work to meet it. You love to get into the weeds and work with collaborators to create cohesive stories for our potential customers and current clients. You get joy from growing an enterprise that helps businesses and people be successful. This position is an individual contributor role reporting to the Sr. Director, Content Marketing. Responsibilities Collaborate with cross-functional teams and participate in brainstorming sessions to develop the content strategy that best aligns with campaign goals and target audiences. Interview key partners and review research data and other background information to write a variety of short and longer-form assets, including social copy, video scripts, blogs, infographics, checklists, eBooks, and research summaries. Write clear, compelling copy that resonates with a variety of customer segments. Translate complex product features into clear and concise messaging that resonates with target audiences. Review and copyedit all newly created content assets to ensure accuracy in grammar, messaging, style, and tone of voice and optimization for SEO and newer forms of content discovery. Lead the end-to-end content creation process for the assets you write, reviewing drafts with subject matter authorities and owners to ensure accuracy, handing off to brand creative for design and publishing final assets to the website and sales portal. Work with campaign orchestrators to review content performance as part of campaign reporting. Look for innovative ways to write copy that improves our ability to resonate with our audience and drive desired actions. Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation). Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in English, Journalism, Marketing, Communications, or a related field. 8+ years of copywriting experience, preferably in technology or B2B SaaS. Portfolio of writing samples. Experience translating technical and business concepts into clear, engaging language. Preferred Excellent writing, editing, and proofreading skills. Proactive, organized, and able to thrive in a matrixed environment. Experience crafting both high-level brand stories and messaging centered around generating results. Passion for innovative new content formats, experience using Gen AI to augment the writing process. Experience optimizing content for SEO and AI consumption. Familiarity with publishing in a CMS, content workflow tools (e.g., Kapost, Optimizely, Highspot) and Canva. Experience writing for a legal audience or with contract-related technologies. High emotional intelligence. Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $122,300.00 - $190,650.00 base salary. Illinois and Colorado: $116,500.00 - $160,150.00 base salary. Washington and New York (including NYC metro area): $116,500.00 - $168,200.00 base salary. This role is also eligible for bonus, equity and benefits. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region. Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement. Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment. Retirement Plans: select retirement and pension programs with potential for employer contributions. Learning and Development: options for coaching, online courses and education reimbursements. Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-KB5 #J-18808-Ljbffr

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Sr. Enablement Consultant, you'll be responsible for developing and delivering engaging learning experiences that drive performance improvement and execution capabilities across our Global Sales Development organization in North America. Your training will focus on a broad range of skills, topics, and behaviors needed to support the readiness and effectiveness of sales development representatives. The ideal candidate has extensive experience building instructor-led training and eLearning for sales teams and delivering high-impact training. They have business and sales competence, learning design expertise, and experience with eLearning tools. This position is an individual contributor role reporting to the Sr. Manager, Global Enablement Content. Responsibility Act as an Enablement Trusted Advisor for Product Marketing, Product Management, and Technical GTM Roles to address Field Enablement needs Design and develop product-focused content for global audiences to be delivered live and asynchronously using modern learning technologies Manage the execution of the GTM enablement plan of record to ensure the successful launch of new products and features Track progress of all projects using approved tools and formats to ensure accuracy of reporting for broader team and collaborator visibility Understand the product life cycle and GTM approach, using knowledge to build credibility and trust with cross-functional partners Partner with Revenue Enablement Performance Partners to plug product enablement into a framework for role-based competencies Drive production of regular Product Release enablement activities and deliverables Demonstrate thought leadership and expertise enablement trends, tools, programs, and technologies Lead partners cross-functionally as well as identify and nominate knowledge champions as SMEs within the business Collaborate with Learning Ops to create appropriate certification programs with proper tracking and reporting Be responsible for functional deliverables of increasing complexity Advise cross-functional leaders and teams on direction Influence at varying organizational levels in and outside assigned function Mentor and coach less experienced team members in completing their work and developing and strengthening work relationships Navigate confidently and competently through ambiguity and change Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of combined experience in sales/customer success and enablement function Bachelor's degree or equivalent experience Preferred Demonstrated ability to design enablement strategies and oversee the execution of learning solutions to drive outcomes Ability to work closely with a wide range of collaborators Ability to influence with a confident, engaging, and inspiring personality Insatiable curiosity and love of product technology Analytical skills to drive insights from data, and measure the impact of enablement programs at scale Experience with product training delivery and course design, knowledge of content development tools preferred (ex: Articulate 360) Proven track record of getting stuff done and driving adoption Has significant experience in function of assignment in a corporate, consulting, or other relevant business environment Has demonstrated effectiveness in managing both standard and non-standard work assignments with proven abilities to deliver increasingly complex work Strong communication and interpersonal skills Strong project and time management skills Attention to detail and exemplary organizational skills Strong judgment, initiative and sense of urgency Demonstrable experience in leading and project managing multiple initiatives of varying complexity and timeframes A strategic problem solver who knows how to formulate sales enablement programs that are high impact and scalable, always keeping the end goal in mind Can communicate effectively (written and verbally) with product, sales, customer success, marketing, and operations teams Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $122,300.00 - $190,650.00 base salary Illinois: $116,500.00 - $160,150.00 base salary Washington: $116,500.00 - $168,200.00 base salary This role is also eligible for bonus, equity and benefits. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. #J-18808-Ljbffr

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and creative problem-solving. As a member of the accounts payable team, you'll be providing the key input we need to stay ahead of our vendor payables. In the Senior Accounts Payable Specialist role, you will be responsible for the onboarding of new vendors and processing of invoices. Additionally, you will be critical to working with various business partners to scale the accounts payable function to help sustain the Company's growth. In this role, organization and attention to detail are paramount - the business relies on you so they can build the infrastructure they need to be successful, and the finance team depends on you for the reliability of our accounts payable reconciliations. Core Responsibilities * Manage the accounts payable process for our US and International entities. * Lead our vendor onboarding program. Ensure that all required documentation is obtained for accurate and timely vendor onboarding. * Receive, process, and ensure timely payment of our vendor invoices. * Work with vendors to determine the most efficient invoicing channels. * Communicate with internal partners across the business and external parties with a high degree of customer service. * Provide various ad hoc operational and analytical analysis to business partners and leadership. * Manage all year-end tax required filings in the US and Internationally. What We Value * Excellent attention to detail and organizational skills. * Excellent interpersonal skills and an ability to collaborate effectively with people from a variety of backgrounds. * Ability to effectively prioritize (and re-prioritize) tasks with varying levels of relative urgency. * Highly proficient at Microsoft Excel and the ability to quickly learn new systems and programs. * Knowledge of Netsuite and Concur is a plus. What We Require * Minimum 3 years relevant AP experience, preference to in the technology industry, with the ability to operate in a fast-paced, outcome-oriented environment. * Working knowledge of Coupa is required. Salary The estimated salary range for this position is estimated to be $65,000 - $85,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits * Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance * Employees are automatically covered by Palantir's basic life, AD&D and disability insurance * Commuter benefits * Take what you need paid time off, not accrual based * 2 weeks paid time off built into the end of each year (subject to team and business needs) * 10 paid holidays throughout the calendar year * Supportive leave of absence program including time off for military service and medical events * Paid leave for new parents and subsidized back-up care for all parents * Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation * Stipend to help with expenses that come with a new child * Employees can enroll in Palantir's 401k plan Application deadline We accept applications on an ongoing basis. Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

If you're an experienced Production DBA seeking a challenging yet fulfilling opportunity, we invite you to apply now and embark on this exciting journey with us. Key Requirements: • Demonstrated leadership in managing large, complex environments, with deep expertise in SQL Server 2022 internals and Azure data platform offerings. • Proven ability to lead a team of Production DBAs that will provide exceptional uptime 24/7/365. • Proficiency across various database technologies, alongside a solid grasp of general application fundamentals and networking. • Exceptional leadership skills to navigate office dynamics adeptly and command respect within the team. • Proactive approach with an inherent drive for success. • Ability to mentor and foster the professional growth of team members. • Outstanding communication skills to collaborate seamlessly with cross-functional stakeholders. • Strong problem-solving abilities to tackle intricate technical challenges head-on. • Enthusiasm for staying abreast of emerging technologies and industry trends. • Dedication to continuous improvement and innovation. Qualifications: • Extreme Ownership of all duties including Uptime • Undeterred Spirit • Unparalleled Drive to Succeed • High Emotional Intelligence with the ability to read others and be unyielding when necessary • Ability to Take control of a room • Team first mentality • Eagerness to Learn and Solve Problems Preferred: • Azure • AWS • PostgreSQL • Snowflake • New Relic with NRQL • PowerShell • Project Management • Kafka • Debezium • Terraform • Qlik • Application Development • Looker • Machine Learning • AI • SSIS • SSRS Compensation: $140,000 - $175,000 CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to: Paid Time Off (PTO) 401K Matching Program Tuition Reimbursement At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

🍪 **Privacy Notice** **Accept** **Product Designer, Internship** New York, NY Design / Internship / Hybrid **A World-Changing Company** Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. **The Role** The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. **Core Responsibilities** + As a Product Design intern, your responsibilities look similar to a full-time designer, with the resources, stability, and mentorship of an established tech company. You'll work on product teams with minimal supervision and own end-to-end execution of real product features. You will work with fellow Designers, Product Managers, Developers, and Forward Deployed Engineers to refine and evolve the quality of Palantir products. + **Interaction and visual design**. You'll be involved at every stage of design work. You'll help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on a crisp and effective visual design. You should have experience designing and prototyping using tools such as Figma. + **User research**. We frequently do informal user research, and value people who can be flexible with research processes and methodologies to achieve the right outcome. You'll often visit customer offices to interview and learn from the users we serve. You'll pair qualitative methods (e.g. scripted usability tests and contextual inquiry) with quantitative information, like product and usage metrics. + **Deliver and communicate designs in close collaboration**. We work closely with product and forward deployed engineers to realize our design ideas. You'll treat engineers and product managers as partners and collaborate with them to prototype and build out products. + **Awareness of how software interfaces are built.** Familiarity with HTML, CSS, Javascript, and Typescript is appreciated. You don't need to be an expert-just fluent enough to collaborate with engineers, and know what's possible with frontend technologies. + Excellent collaboration and communication skills with the ability to build great relationships with engineers, PMs, and other stakeholders, and convey and debate design rationale. + High empathy and dedication to the user, striving to understand and empower them. + Strong ability to iterate through the design process, give and receive critiques, and rapidly incorporate feedback. + Willingness to learn and make decisions independently, and the ability to ask questions when needed. **Salary** The estimated salary range for this position is estimated to be $8,500/month. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any benefits offered; and the potential future value of any long-term incentives. **Life at Palantir** We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process*,* please reach out and let us know how we can help.

We are looking for a Senior User Researcher to help us empower giving across the world, through gaining deep understanding of a diverse audience, which spans enterprise-level non-profits, small charities, individual fundraisers and donors. You will work closely with designers, product managers, and various stakeholders to conduct both strategic and tactical research studies. Your research will help empower our teams to make well thought out, insight-driven design decisions. In this role, you will be responsible for planning, leading, and collaborating on high-profile research projects to drive strategy, exploration, and understanding. We are looking for someone who is self-motivated, detail-oriented, and able to work efficiently and effectively with cross-functional teams. Strong communication skills and enthusiasm for working closely with stakeholders are essential, as you will play a key role in shaping the future of Blackbaud products. What you'll be doing Plan and lead research projects end-to-end. Conduct research using a wide range of strategic and tactical approaches. Package actionable insights into assets for partners to leverage. Communicate insights through storytelling, tailoring findings to suit the audience. Help teams to identify research topics and plan studies for both strategic and tactical purposes. Be an advocate for research, highlighting and documenting the impact of research throughout the larger organization. What we need from you 5+ years of demonstrable experience in User Research. Familiarity with a wide variety of qualitative research methods. Familiarity with inferential statistics and quantitative research methods. Excellent communication, presentation, and writing skills. A proven track record of successful partnership with product managers, designers, analytics, engineers, and other business partners. Demonstrable case studies of existing research work which show end-to-end research which showcase design solutions or strategic user understanding across either/both web and mobile experiences. #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at *********************************** or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email *********************************.

Sales Development Representative: Are you passionate about helping diverse organizations exceed their goals and expand their reach through software solutions? Do you have a strong desire to begin or continue your career in software sales? Are you ready to contribute to Blackbaud's vision, “to power an Ecosystem of Good?” If yes, Blackbaud's Sales Development Representative role is one we encourage you to apply for! About the Sales Development Representative role: The Sales Development Representative (SDR) helps generate sales for Prospecting Account Executives (AE's). The SDR is responsible for effectively and efficiently researching, engaging, and connecting prospective customers to the sales team to drive “top of the sales funnel” activity and help generate pipeline. In addition to prospecting sales opportunities in the market, the SDR will collaborate with AE's on targeted lists, planning outreach, and building prospect pools. The SDR role is critical in surfacing new opportunities for our sales team. Given this, the SDR role is a quota-bearing role. The SDR's Quotas will include monthly goals for the scheduling of qualified initial sales meetings (Discovery Calls) led by an AE and building pipeline on prospect accounts. For strong performers, we have a rigorous upskilling and development program to prepare SDRs to enter our Sales Academy, leading to future quota-bearing roles such as Commercial Account Executive. What you'll be doing: Contact by phone or email a high volume of prospected leads per day to initiate conversation, present the value of products and solutions, and qualify prospects to move on to a discovery call with an Account Executive Research to engage market prospects that fit the ideal customer profile based on targeted market, and identify relevant internal company contacts for targeted outreach Research and identify prospects' business needs and confirm our ability to address them using available digital learning solutions and or software. Adapt messaging to prospects based on needs and areas of interests, while highlighting relevant industry trends and Blackbaud's diverse business solutions Generate demand for Blackbaud products and solutions through the creation and adaption of targeted email campaigns that reach highly relevant audiences Record and maintain outreach records in Salesforce system up-to-date contact information and notes for all Prospect contacts. Track and report on individual progress to monthly and quarterly goals for initial sales meetings and pipeline sourced Meet regularly (weekly or biweekly) with your assigned Account Executives and communicate timely and accurately with the team to provide updates on weekly outreach activity, successes, and additional areas and prospects to target Additional professional development opportunities including shadowing, training and certification of key activities and skills across the sales process (discovery, demos, relationship engagement calls) to prepare strong performers for next commercial steps as Account Executives or Account Managers Other job-related duties as assigned What we'll want you to have: Previous experience or knowledge of high-volume outbound contact (email & phone) in a sales environment Previous experience or knowledge of technical or software product sales is a plus Familiarity with sales tools such as LinkedIn Sales Navigator, Salesloft, Consensus, and Salesforce is a plus Track record of quota and or measurable goal achievement Excellent verbal and written communication skills Excellent time management and organizational skills Goal & growth mindset with the ability to seek out and apply coaching feedback regarding sales skills Desire to grow and continue on as a sales professional Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at *********************************** or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email *********************************.

It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies-and having fun along the way. We are looking for a Professional Services Solution Executive to join our Professional Services Solutions team in North America reporting to the Director of Professional Services Solutions. In this role, you will work across Infoblox organizations and functions to develop and execute a sales strategy for Professional Services. You will work closely with our Sales teams and customers to share the value of Professional Services and scope projects that address customers technical and business needs with Infoblox solutions. You will also drive a culture of services-led sales, in which the focus would be to accelerate Infoblox customer product adoption through scoping outcome-based services early in the sales cycle. You are the ideal candidate if you are a driven and dependable, with excellent planning, collaboration, communication, and strategy deployment skills, and an ability to get things done quickly. What you'll do: Pivot Infoblox sales to services-led sales Work across multiple Infoblox organizations and functions including, Sales, Product, Marketing, and Support, to develop and execute a sales strategy for the sale of professional services Build and maintain strong relationships with key stakeholders and decision-makers within customer organizations to understand their business challenges and offer tailored or packaged Infoblox Professional Services offerings Outline the value of Infoblox Professional Services to customers early in the sales cycle Work closely with the Professional Serbives Solutions team and Professional Services Delivery team on understanding the PS offerings/package Collaborate with Sales teams in the Americas to provide a cohesive solution to customers, ensuring the scoped services align with customer needs What you'll bring: 5+ years of experience in software sales, solution sales, or professional services Solid consultative and sales skills Proven track record of working closely with software sales organizations to increase services' pipeline, bookings, and services attach rate to software deals Proven experience of working closely with customers to understand their business needs and requirements, and position services solutions to address these challenges Excellent communication, negotiation, and presentation skills Demonstrated a sense of urgency and attention to detail Able to structure and process qualitative or quantitative data and draw insightful conclusions Superb customer facing skills and the ability to lead customers to success Technical background in one or more of the following: data analytics, networking, or security; software development is a plus Bachelor's degree preferred or equivalent experience What success looks like: After six months, you will: Foster outstanding relationships, trust, and collaboration with the Infoblox Americas Sales teams Identify all non-qualified opportunities above a certain threshold, engage with the Account teams, and attend early pipeline sales calls to assist in performing discovery Conduct 6-8 customer facing sales and scoping calls per week Create proposals and statements of work (SOW) using in-house developed templates, negotiate terms, conditions, and pricing to close deals that meet customer needs and drive business growth in collaboration with the rest of the Professional Services Solutions team After about a year, you will… Develop a recipe for a services-led sale Maintain average professional services discount of 20% for pipeline Professional Services opportunities in collaboration with the rest of the Professional Services Solutions team Work with the Professional Services Delivery teams to achieve alignment in preparation for delivery in collaboration with the rest of the Professional Services Solutions team Increase Americas Professional Services bookings in the geography year over year Position outcome-based services in Americas delivery projects to at least 50% outcome based and 50% T&M We've got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness-as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, and generous paid time off to help you balance your life. We have a strong culture and live our values every day-we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We've created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you're a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it's like to be a Bloxer. We think you'll be excited to join our team. #LI-ME1#LI-Remote

We are looking for an accomplished, high-performing Principal Incident Response Analyst for our Threat Detection & Response team with experience performing digital forensics, incident response, and threat hunting. The Principal Incident Response Analyst is responsible for ensuring the confidentiality, integrity, and availability of critical information and IT assets. This role requires a deep understanding of cybersecurity principles, incident response methodologies, digital forensics, and the ability to work efficiently under pressure. What you'll do: Conduct in-depth analysis of security events and indicators to determine the nature and severity of incidents. Respond promptly to security incidents, following established incident response procedures. Coordinate and collaborate with cross-functional teams to contain and mitigate cyber threats effectively. Perform forensic investigations to determine the root cause of incidents and develop appropriate remediation strategies. Lead regular threat hunt activities to identify and investigate gaps in detection. Utilize threat intelligence and industry best practices to enhance incident detection capabilities. What you'll bring: 5+ years of cyber incident response experience in a large and complex environment. Relevant industry certifications are highly desirable (CISSP, GCIH, GFCA, GREM, ECIH). Subject matter expertise with security tools and technologies, such as SIEM, IDS/IPS, EDR, and network monitoring solutions. Strong knowledge of incident response methodologies, including containment, eradication, recovery, and common security frameworks (NIST, SANS, CSA). Ability to acquire and analyze endpoint and network artifacts, volatile memory, malicious files/binaries and scripts. Experience with forensic tools, such as Encase, FTK, Axiom, Velociraptor, KAPE, EZtools, Autopsy, and THOR to carry out digital forensic investigations. Collaborate with other forensic analysts, law enforcement officers, and legal experts to identify methods and procedures for recovery, preservation, and presentation of computer evidence, ensuring proper precautions are taken in the preservation and prevention of spoliation of electronic evidence. #LI-REMOTE Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at *********************************** or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email *********************************. The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program

Intuit is seeking Tax Associates for the upcoming tax season. If you have an active PTIN, we would love to connect with you! What You Get: Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live. As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. What you'll bring Who You Are: As a Tax Associate, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. What You Need: You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Must be willing and available to work a minimum of 20 hours per week. How you will lead What You Will Do: In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.” You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.

See yourself at Twilio Join the team as our next Software Engineer Intern for a duration of 3 months. Who we are & why we're hiring At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you're part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. About the job This position is needed to design, develop, deploy and operate software solutions and help Twilio deliver real-time, low latency capabilities for next-generation communications. Twilio Interns in Software Engineering are eager to learn and inspire and like to think at scale and meet high availability goals, bringing a focus to solving resiliency, latency and quality challenges in our virtualized cloud environment. Software Engineers want to develop technical skills and industry experience while working on complex distributed systems. Responsibilities: As a Software Engineer Intern you will experience the following: Be a Software Engineer, not just an "intern". Ship many different projects during your summer. Engineers at Twilio solve problems in distributed computing, real-time DSP (audio processing), virtualization performance, distributed messaging, busses and more. During your internship, you will be given responsibility for core features and services that ship to our users. You will be expected to embrace these challenges, learn fast and deliver great results. You will bring a willingness to learn and grow, and we will reciprocate with ample opportunity to do just that, in a friendly, fun and exciting startup environment! Learn to develop beautiful and profitable applications. Demonstrate consistent improvement in your coding skills, issue-tracking and source control systems, and agile development mentality. Participate in code reviews, bug tracking and project management with the rest of the Twilio Team. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: To be working towards a Bachelors, Masters, or PhD degree in computer science, computer engineering or a related field. To have a keen interest in software development with several side projects and perhaps are a part of the open source community. To have a hungry entrepreneurial and "can do" spirit, as evidenced by successful interest in learning new technologies. To have explored writing code in any of the following languages: Python/Java/Javascript/PHP/C or C++. Desired: Having knowledge of unit and integration testing methodologies, and the ability to write, debug and deploy testing frameworks. Experience in data processing, analytics, business intelligence, and reporting. Experience with technologies such as Hadoop, Spark, Scala, etc. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, or WA. Other Notes *Please note this role is open to candidates outside of Colorado, California, New York, Washington, and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado and Washington D.C.: $47.00/hourly Based in New York, Washington State, or California (outside of the San Francisco Bay area): $49.00/hourly Based in the San Francisco Bay area, California: $55.00/hourly The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for the role will be accepted on an ongoing basis. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Research Operation Specialists at Docusign are responsible for orchestrating meaningful solutions that advance the impact of UX Research teams at scale. Your work in this role will directly and significantly impact the improvement of our products' overall experiences. This individual will help create streamlined processes and programs that ensure research value across our entire Product Experience organization. Success in this role will require effective collaboration across several stakeholder groups to create alignment, efficient working agreements, and clear expectations. It will also depend on building strong relationships with researchers, establishing solid rapport, and instilling trust. Last, success in this role will be defined by exceptional organizational skills and a strong desire to create and maintain mutually beneficial outcomes. This individual must have a growth mindset and be able to address the organization's operational needs tactically and efficiently. Our Product Experience team focuses on our customers and their business needs. We contribute from the concept to the building of extraordinary product experiences by partnering with Product Managers, Program Managers, Software Engineers, and other cross-functional teams. Together, we are a team of craftspeople who aim to make the complex look easy. We employ insights, pixels, and words to solve big problems and create delightful experiences. This position is an individual contributor role reporting to the Director of UX Research. Responsibility * Oversee the recruitment and operational efforts for research panels across multiple research teams and initiatives, ensuring a smooth, end-to-end experience for participants and stakeholders * Identify processes, programs, or products that allow the team to capitalize on creative solutions that minimize effort and improve value * Actively and effectively work with partners to advance research initiatives in a relevant and timely manner * Successfully lead several moving parts to any project, remaining mindful of scope, constraints, dependencies, and roadblocks * Track, measure, and report work that is carried out by the team to identify strengths as well as areas for improvement * Become knowledgeable of UX Research practices to create and maintain cohesion between ResOps and UX Research effectively * Identify possible solutions that streamline existing processes, being mindful of integration and automation opportunities * Cultivate an expectation across our Product Experience organization that enables and empowers our researchers to conduct outstanding UX Research Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * BA/BS degree or equivalent work experience * Entry level; no minimum years of specific experience supporting research operations required * Experience working on cross-functional or cross-disciplinary teams Preferred * Familiarity with SaaS, PaaS, and/or IaaS technology companies and/or industry * Proficiency using Google Workspace products * Familiarity with UX Research standard methodologies * Ability to tactically address bottlenecks, blockers, and holding patterns in a way that results in optimal project completion times * Experience using other UX Research and ResOps platforms (e.g., Qualtrics, Ethnio, Respondent) * Ability to communicate and collaborate comfortably with relevant stakeholder groups (e.g., legal, security, compliance, data science, product management) * Experience in other domains of ResOps (e.g., knowledge management, advocacy, competency, governance, tool management) * Experience working on teams that have transitioned from reactive to proactive operational states Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $79,500.00 - $115,150.00 base salary Illinois and Colorado: $74,400.00 - $96,750.00 base salary Washington and New York (including NYC metro area): $74,400.00 - $103,425.00 base salary Washington DC: $79,500.00 - $103,425.00 base salary This role is also eligible for bonus, equity and benefits. Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-SR2

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As the Director, Strategic Sourcing, you are a highly accountable leader who is responsible for developing an extraordinary sourcing program, delivering procurement engagement with key business partners, recruiting and developing great talent, establishing category strategies, and driving spend management initiatives. You will lead a team of sourcing professionals who are passionate about innovating and driving value. You are a strategic problem solver with demonstrated sourcing program transformation, category management, and business relationship building expertise, and someone capable of operating with a high degree of autonomy. You enjoy communicating with impact to influence cross-functional leadership as well as team members. This position is a people manager role reporting to the Sr. Director, Procurement & Sourcing. Responsibility * Build, coach, and encourage a team made up of high-performing sourcing professionals supporting all key Docusign supplier spend areas * Shepherd development and execution of category management plans, sourcing events (e.g. RFPs, RFIs), supplier negotiations, sourcing playbooks, and sourcing intake and pipeline processes and tools * Collaborate with Procure to Pay Operations and cross-functional partners to deliver a seamless, customer-centric suite of procurement services to Docusign * Partner with senior business leaders to help navigate complex operations and spend initiatives with significant spend and risk, driving cross-functional cost containment efforts * Spearhead the development and delivery of analytical reports on savings, metrics, and key performance indicators to monitor progress against objectives and key results * Strategize and build frameworks and operating models to support efficient, scalable delivery of strategic procurement services to meet the needs of a fast-growing and dynamic technology company * Develop and continuously improve supplier spend management policies and procedures, ensuring compliance with policies, procedures and control frameworks * Work with partners to deliver on work-streams such as budget planning and category management activities * Provide key leadership on supplier risk and performance issues * Deliver on complex RFIs, RFPs, supplier negotiations, enterprise spend management initiatives, and contract review processes and procedures Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * 12+ years of increasing strategic procurement/sourcing leadership experience, including expertise building and leading teams of sourcing professionals at mid-to-large companies * 10+ years of deep-cycle strategic sourcing experience with technology, complex processional services, marketing, and other indirect spend categories, including negotiating large-scale enterprise technology agreements and managing sourcing engagement with technology senior leadership * 7+ years of management experience * Experience using procure-to-pay, sourcing, procurement workflow, market intelligence, spend analytics, and contract management software solutions Preferred * MBA, JD, or similar * Procurement professional certification, such as CPSM, CIPS, CSP * Experience with Oracle or similar P2P systems * Experience implementing and using tools such as Scout/Workday * Strategic Sourcing, Zip, Globality, or similar procurement intake, orchestration, and eSourcing tools * Procurement leadership experience for software companies, with an understanding of how to navigate supplier/customer 360 degree relationship opportunities * Passionate about achieving desired outcomes and delivering high-quality results for partners * Experience using Tableau or other data visualization tools * Ability to lead sophisticated initiatives and collaborate effectively with cross functional partners * Enjoys the process of developing and continuously improving engagement and sourcing programs, engagement models, playbooks, sourcing intake/pipelines, and other sourcing procedures and tools * Track-record of delivery on difficult, multi-dimensional sourcing initiatives for a broad range of spend categories * Excellent communication and presentation skills * Outstanding critical thinking, process improvement, and analytical skills with commitment to measuring and monitoring using critical metrics * Consistently demonstrate an understanding of organizational priorities, attention to detail, and financial foresight * Ability to quickly adjust to changing priorities and make decisions with limited information. Comfortable navigating ambiguity and championing change Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $171,500.00 - $277,025.00base salary Washington: $164,800.00 - $242,225.00 base salary This role is also eligible for bonus, equity and benefits. Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As Senior Product Marketing Manager - eSignature Self-Serve, you will be responsible for helping drive the adoption, cross-sell, and upsell in our eSignature line of products. You'll work cross-functionally with Product, Demand Generation, Digital Customer Success and Sales teams to drive segmentation, map the customer journey, optimize the full-funnel experience, and accelerate growth on our digital channels. This position is an individual contributor role reporting to the Director of Product Marketing - eSignature. Responsibility Partner with Digital Marketing, Digital Customer Success, Sales and Product Management to create compelling campaigns that drive acquisition, adoption, and upsell opportunities through owned and paid channels, including in-product communication Uncover customer insights to improve the customer journey, drive better experiences, and account growth, then refine and optimize messaging based on these insights Partner with the Product, Digital Experience and Pricing teams to shape how the in-product narrative evolves and scales to attract, engage and retain the different segments across our eSignature product line Build a community of customer evangelists by driving a consistent narrative, in partnership with Customer Success Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Experience with product-led growth strategies 8+ years of product marketing experience in the B2B SaaS space Experience using data for customer insights and recommendations Preferred Strong analytical and problem-solving skills Excellent verbal and written communication skills Proven track record of working with multiple cross-functional teams Proven ability to understand and simplify complex, technical topics for non-technical audiences MBA from credible school Self-starter who can accomplish projects with minimal need for supervision Highly collaborative, hardworking, open, proactive, and results-driven Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $134,900.00 - $216,975.00 base salary Illinois and Colorado: $129,000.00 - $182,250.00 base salary Washington and New York (including NYC metro area): $129,000.00 - $190,550.00 base salary Washington DC: $134,900.00 - $190,550.00 base salary This role is also eligible for bonus, equity and benefits. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-KB5 #J-18808-Ljbffr

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign's Product Data Science team is looking for a Data Scientist to support the development of key data products and capabilities to enable data-driven product development and decision making. In this role, you would be part of the Product Data Science team and work directly in partnership with a variety of stakeholders including but not limited to Product, Engineering and User Experience partners to support and empower them with data-driven actionable insights. You will be embedded in specific product spaces requiring you to establish and grow relationships. As a Data Scientist, you'll dig into the data to uncover insights, find opportunities for product improvements and new product development, define product metrics with goals, design experiments and develop data science models to drive customer experience, engagement, and adoption of Docusign's products. If you are an experienced data scientist passionate about data-driven product development and building products and capabilities that enable a culture of "test and learn," then this could be a great role for you. This position is an individual contributor role reporting to the Senior Manager of Product Data Science. Responsibility * Collaborate with cross-functional teams to research, build and improve data analysis to find opportunities for product improvements, new product features, product utilization, and improve customer experience, engagement, and retention * Be the subject matter expert for driving the product data strategy * Partner closely with the product managers, user researchers, engineers, and leadership to gather and prioritize potential insights, analysis, and data product opportunities that will drive maximum business impact * Specify and help implement product telemetry, define key performance indicators with goals, and own and run regular reports to create insights around product usage and success * Partner with Global Data Analytics team to automate data pipelines to Snowflake from different source systems * Design and build automated dashboards that connect data from internal and external data sources, with visualizations and tools that allow business users to self-serve on their website data needs * Partner with Product teams to design, administer, and analyze the results of A/B and multivariate tests and other ML models * Leverage data to develop actionable analytical insights and present findings to senior management * Evangelize models, frameworks, analysis, and insights with stakeholders and business partners * Act with a sense of urgency and purpose, identify and resolve roadblocks, contact cross-functional team members to solicit input and/or assist when appropriate Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * BA/BS degree in a quantitative field (e.g., Statistics, Math, CS, Economics or Finance) or equivalent work experience * 2+ years of demonstrated experience with business analytics or product analytics in a data science or analytics role in a SaaS/Cloud industry * Hands-on experience with pulling data from external sources, joining data from disparate data systems and distilling large data sets into actionable insights that drive business value * Experience with SQL for data analysis and data validation * Experience with data visualization tools such as Tableau, Power BI, or similar * Experience with statistics and rigorous analytical techniques * Hands-on experience solving real business problems using data and analytics * Experience communicating data and technical work to non-technical stakeholders * Experience working with Product Engineering and other technical teams to implement the product telemetry requirements * Experience with agile/scrum product development Preferred * Strong communication and leadership skills, especially the ability to collaborate cross-functionally and lead through influence across functional and organizational lines * Ability to present data in a visual format and explain the insights clearly and concisely * Experience with A/B testing, cohort analysis, user segmentation, and other core product analytics methodologies * Experience designing and refining machine learning models * Experience with Python or R * Familiarity with data engineering processes * Highly motivated, organized, self-starter who thrives in a fast-paced environment * A strong individual contributor who partners well with internal teams Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $96,600.00 - $149,325.00 base salary Washington and New York (including NYC metro area): $91,200.00 - $132,900.00 base salary This role is also eligible for bonus, equity and benefits. Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-GM1

See yourself at Twilio Join the team as our next Technical Support Engineer 2 - Phone Numbers Who we are & why we're hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About the job This position is needed to Support Twilio's phone number customers. Twilio is growing rapidly and seeking Technical Support Engineers to join the Phone Numbers team, supporting our customers' use of our Console platform, and helping customers manage their Twilio products, services, and accounts. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Phone Numbers. We're looking for someone who is excited in solving tough problems and enjoys helping others work through complex technical issues. You're a strong communicator to both technical and non-technical audiences via phone or email and you're able to empathize with frustrated customers from all backgrounds. You enjoy collaborating with colleagues on your team, help them with the day to day challenges, and are able to contribute ideas on how to improve the team's work. You should have a firm understanding of the technology stacks common to the Web ecosystem and experience in a telecom environment. You've got strong time management skills, and are efficient at getting work done in a dynamic work environment while still following standard processes and procedures. Twilio operates a 24x7 model and the shift would be between 9am to 5pm Japanese time, with the ability to work on schedules either Mon-Fri, Tue-Sat, or Sun-Thurs, rotating quarterly. Responsibilities In this role, you'll: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio's Product and Engineering teams. Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend (Shifts are subject to change based on evolving team and customer needs). Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Preview and contribute to internal knowledge bases and external technical resources to stay current on industry shifts and standards. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 1-3 years of experience communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. (Previous telecom experience is preferred) Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own. Leverages customer feedback to identify and drive improvements. Experience and interest in working cross functionally with Engineering, Product Management, and Sales, and sometimes with similar cross functional teams from partner organizations Demonstrated desire to understand customer trends, and document and report those trends to continue to improve our support process Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties. Proven advanced time management skills, with the ability to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Excellent written and verbal communication skills. Excellence in task prioritization and evaluation of situational urgency. Desired: Experience in handling escalations, working directly with users and Customer Success teams to solve problems. Know how to route critical issues to the appropriate internal teams, ensuring timely response. Report bugs to the Engineering & QA teams, as well as helping to prioritize fixes to ensure customer satisfaction. Clearly communicate with customers and other internal teams about issues impacting their service. Execute internal processes to streamline and scale support Location This role will be remote and based in our Japan office. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

See yourself at Twilio Join the team as our next Senior Solutions Engineer - Segment. Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you're part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. About the job Have you got a knack for explaining technical concepts? Do you want to work closely with industry-leading companies to solve some of their toughest problems? We're looking for a Senior Solutions Engineer, Segment who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems. We partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible. We get excited talking to data engineers, marketers, and product managers, and also know how to distill technical concepts to our buyers, while simultaneously articulating business value. We're here to make our customers' lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. Responsibilities In this role, you'll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses, and justifying business value. Become an expert builder and evangelist of Segment's products and partner ecosystem. Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains. Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment's role within the customer data ecosystem. Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design. Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment's strategy and vision. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: You have 3+ years of success in a customer-facing solutions engineering role (presales). You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts. You have excellent communication skills to effectively run product demos to both business and technical buyers. You are comfortable with APIs and integration. You have a passionate commitment to closing deals. You're a customer-focused problem solver who finds creative solutions while always doing what's best for the customer. You have experience with Data Engineering and Cloud Data Warehouses. You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising. Desired: You have experience with customer data platforms. You have experience collaborating within teams utilising the MEDDICC framework and applying it to deliver value-focused demos. You've built websites and/or mobile apps, or have experience working with ETL and/or data pipelines. You are familiar with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc). You have some experience with Data Analytics, Data Science, AI, or Machine Learning. Location This role will be located in the United Kingdom. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.