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Implementation Analyst jobs at Blend360 - 425 jobs

  • Business Analyst

    SMX Services & Consulting, Inc. 3.7company rating

    Miami, FL jobs

    Seeking two experienced Business Analysts to support the implementation of a large-scale, complex Records Management System within a local government environment. The Business Analysts will work within the Information Technology Department, collaborating closely with software developers, business stakeholders, IT leadership, and a vendor solution provider to ensure successful delivery of a vendor-based application. This role focuses heavily on business process analysis, requirements gathering, documentation, stakeholder collaboration, change management, and system implementation support throughout the full project lifecycle. Key Responsibilities Analyze and understand existing business processes and identify opportunities for improvement. Develop as-is and to-be process diagrams and maintain requirements traceability matrices. Gather, define, and document business and system requirements, translating them into user stories and technical specifications. Collaborate with cross-functional teams using Waterfall and Agile methodologies to manage business analysis deliverables. Facilitate workshops, interviews, and meetings with business and technical stakeholders. Support change management activities, including impact assessments, training materials, and end-user support during transitions. Prepare documentation such as requirements documents, test plans, user stories, diagrams, and reports. Coordinate and support system testing, including test planning, test case development, and execution. Assist with user training and ensure alignment between requirements and system functionality prior to deployment. Provide regular status updates, reports, and presentations to stakeholders and project leadership. Monitor post-implementation performance and recommend system enhancements to improve efficiency and user experience. Identify risks and issues related to business analysis activities and proactively mitigate or escalate as needed. Required Experience & Skills 7+ years of experience delivering complex IT software projects within large organizations. Proven experience across the full software implementation lifecycle (requirements, design, development, testing, training, deployment, and support). Strong background in business process analysis and stakeholder collaboration across multiple departments. High proficiency in documentation, including: As-is / To-be process diagrams User stories Requirements documentation Test plans and related deliverables Strong analytical, problem-solving, and critical-thinking skills. Excellent written and verbal communication skills with the ability to clearly convey complex ideas. Technical Skills Extensive experience with Microsoft tools, including: Microsoft Word, Excel, PowerPoint, Outlook Microsoft Project Microsoft Teams SharePoint Azure DevOps Ability to leverage these tools for documentation, collaboration, and project tracking. Education Requirements Bachelor's Degree in: Business Administration Computer Science Information Systems or a related field Seven (7) years of relevant experience in business analysis, software implementation, and Agile methodologies is required. Additional relevant work experience may substitute for formal education on a year-for-year basis.
    $52k-77k yearly est. 20h ago
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  • Senior Business Analyst

    Trinus Corporation 4.0company rating

    Newport Beach, CA jobs

    Job Title: BUSINESS SYSTEMS ANALYST II Duration: 11 Months Contract Note: Only W2 Candidates can apply/ No H1B The Sr. People Systems Analyst I, you will play a pivotal role in supporting Transformation and strategic enterprise initiatives by providing expert administration and support for Workday and the broader HR technology portfolio. The ideal candidate will have a strong understanding of Workday, HR processes, the system development lifecycle, agile methodology, data management, report writing, exceptional analytical skills, and an eye for detail. This is a highly collaborative position, and you will partner closely with the Payroll, HR, IT, Legal and Finance stakeholders. As the SME, you will play a crucial role in optimizing HR system functionality through continuous process improvement, automation, or other system enhancements to deliver an excellent and efficient end-user experience while ensuring data & process integrity in our HCM system and all systems are operational and stable. Key Responsibilities Backfill & Coverage: Provide coverage for People Systems team members assigned to transformation and strategic projects, ensuring uninterrupted HR systems operations and compliance. Project & Initiative Support: Rotate across high-priority initiatives Operational Reporting & Production Support: Support operational reporting, release management, and production support for Workday and related HR systems. This includes incident management, triaging and performing root cause analysis. HR Backlog & Compliance: Ensure timely delivery of HR compliance and backlog items, addressing critical BAU and production support tasks. Stakeholder Collaboration: Partner closely with Payroll, HR, IT, Legal, and Finance stakeholders, taking a consultative approach to support requests, enhancements, defects, and new functionality. Requirements & Configuration: Lead requirements gathering, design, build, test, and deployment of enhancements or new functionality. Document requirements, perform configuration, draft and maintain test plans, user acceptance criteria, and facilitate user acceptance testing and defect management. Release Management: Play an active role in bi-annual Workday releases by reviewing release notes, educating end users, recommending and deploying new functionality, and conducting regression testing. Training & Documentation: Train end-users on new and existing processes/functionality, and develop and maintain job aids and standard operating procedures. Data Integrity & Compliance: Collaborate with the PL Technology team to ensure data integrity, compliance with data privacy regulations, audit and security best practices, and adherence to enterprise change control and governance. THE EXPERIENCE YOU WILL BRING: Bachelor's degree in information systems, computer science, business administration, or related field. 5+ years of experience in Workday configuration, report writing and support, with exposure to high-growth or transformation environments. Experience supporting medium to large-scale HR technology system administration in a global environment, with specific experience in Workday HCM and at least one other module (Compensation, Recruiting, Talent Management, Advanced Reporting). Strong understanding of HRIS database design, structure, functions, and processes. Advanced proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Ability to multi-task, prioritize, and independently manage work and deliverables with minimal oversight. Exceptional analytical skills, attention to detail, and consultative approach to stakeholder engagement. Solid understanding of HRIS database design, structure, functions and processes, and experience with database tools. Advanced proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Ability to multi-task and prioritize Strong functional and analytical skills Can be relied upon to independently manage work, deliverables with minimum oversight
    $101k-141k yearly est. 4d ago
  • Implementation Manager

    Metronome 4.6company rating

    New York, NY jobs

    About Us Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we're humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we've raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We're also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. About the Role The professional services team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical and project management aspects of the customer lifecycle between after sales and before handoff to post-implementation teams. As an Implementation Manager in the Professional Services team, you'll primarily be focused on ensuring customers successfully implement Metronome's products and realize value quickly. What You'll Do Own and drive implementations of Metronome to successful client outcomes Leverage project management skills to decompose large and complex implementations into milestones that balance value realization, speed, and business risk Use strong communication skills to convey complex system concepts and implementation plans to a business audience (up to C-level executives) in a clear and concise manner Have a solid understanding of technical and integration concepts, with the ability to confidently speak about Metronome product capabilities and our value proposition Partner with Solution Architects and other project team members to track progress, proactively identify risks and issues, and solve technical issues (including being hands on as needed) Provide expert guidance to clients regarding usage-based pricing and consumption business models Build relationships with people at our client organizations, from day-to-day operators to C-Suite executives. We believe in meeting our customers in-person whenever possible. Ensure a proper handoff to our post-implementation teams (Customer Success and Technical Support) …all of this with prospects at the scale of our most strategic current customers (like Confluent, Databricks, OpenAI, and Anthropic). Expect these engagements to be complex, deep, technical, and most of all interesting . Metronome directly influences how the internet monetizes - AI is an obvious current example - and our group is on the front lines driving this influence with our prospects. Metronome is a startup. As such, there's a lot still to figure out and tremendous room for high-agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let's talk. Qualifications This is roughly the set of things we're looking for - if you're interested in this role and don't meet some of these on paper, err on the side of applying! 5+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like technical project managers, sales engineering, solutions architecture, technical account management). Experience leading complex implementations with enterprise tech companies. Experience in fast-moving startup environments that value high agency. Excellent communication, stakeholder management, and presentation skills, with ability to create buy-in at multiple levels, from VP and C-level executives down to the working team level. Ability to navigate ambiguity and drive alignment through influence rather than authority. Excitement for building and improving GTM playbooks, processes, and reusable assets. Ability to travel approximately 30% of the time (will vary depending on client needs) Bonus Points Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc. Experience as a software engineer, product manager, solutions architect, or in other technical roles. Strong understanding of project management and program management fundamentals and principles Experience working with users from one or more of the following personas: Finance/ CFO, Engineering/ CTO, Product/ CPO, Sales Ops/ CRO, and Billing Operations. Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts. Compensation The estimated base salary range for this role is $168,000 - $210,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below. The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time. We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We'd love to talk! Benefits for Full-time employees: Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership Paid parental leave FSA (Flexible spending account) Retirement planning - Traditional and ROTH 401(k) Flexible time off Employee assistance program (mental health benefits) Culture where personal growth is highly valued We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $168k-210k yearly Auto-Apply 14d ago
  • Mainframes Application Support (Remote)

    Sky Solutions 4.7company rating

    Raleigh, NC jobs

    Everything we do is about empowering people to do the extraordinary - from our clients who are transforming the world to our team who are driving change through technology. It was true when Sky Solutions was founded in 2008, and it's just as true today. Job Description Role: Mainframes Application Support Location: Raleigh, NC - Remote Duration: FTE/long term Visa - OPEN Preferred Requirements: Anywhere in the US, but willing to relocate to Raleigh once client offices open up. Minimum Requirements: 3+ years' experience in in systems support, application development and/or integration 3+ years' experience in the following: z/OS MVS/ISPF, DB2, SQL, JCL, QMF, PL/I Fluent English Preferred Requirements: Experience developing technical solutions from new business requirements Financial Planning and/or Accounting experience Experience in working with agile teams, experience with JIRA Experience in the following technical areas: IMS, CICS, MVS REXX, VM REXX, OPC, MQ Series, FTP, SCLM Qualifications Minimum Requirements: 3+ years' experience in in systems support, application development and/or integration 3+ years' experience in the following: z/OS MVS/ISPF, DB2, SQL, JCL, QMF, PL/I Fluent English Preferred Requirements: Experience developing technical solutions from new business requirements Financial Planning and/or Accounting experience Experience in working with agile teams, experience with JIRA Experience in the following technical areas: IMS, CICS, MVS REXX, VM REXX, OPC, MQ Series, FTP, SCLM Additional Information All your information will be kept confidential according to EEO guidelines.
    $69k-101k yearly est. 60d+ ago
  • Functional Business Analyst

    Syracuse 4.0company rating

    Syracuse, NY jobs

    The Functional Business Analyst ( FBA ) plays a critical role in supporting and maintaining facility systems, energy management systems, environmental health and parking and transportation systems. This position serves as the bridge between business stakeholders and technical teams, ensuring systems are aligned with operational goals and user needs. The FBA is responsible for gathering and analyzing business requirements, facilitating technology implementations, and optimizing processes to enhance system performance and functionality Responsibilities Maintain and support facility systems to ensure optimal performance and reliability. Collaborate with IT teams to troubleshoot and resolve system issues in a timely manner. Monitor system performance and recommend improvements or updates as necessary. Ensure data accuracy, integrity, and security within assigned systems Work closely with business units to understand their processes, challenges, and system requirements. Analyze business needs and translate them into functional and technical requirements for system enhancements or new features. Facilitate meetings and workshops with stakeholders to gather input and prioritize needs. Document workflows, processes, and system configurations to support operational transparency and decision-making. Develop and maintain reports, dashboards, and data visualizations to support decision-making and operational efficiency. Provide data insights to help business units achieve their strategic and operational goals. Collaborate with technical teams to design, configure, and implement system updates or new functionality. Test system changes, ensuring they meet business requirements and do not disrupt operations. Develop and deliver end-user training, documentation, and ongoing support to maximize system utilization. Identify opportunities for process improvement and work with stakeholders to implement solutions. Other duties as assigned
    $81k-99k yearly est. 60d+ ago
  • Functional Business Analyst

    Syracuse 4.0company rating

    Syracuse, NY jobs

    The Functional Business Analyst ( FBA ), will provide back-up support to the senior FBAs responsible for systems and reporting in the financial and payroll areas, including Disbursements, Travel and Expense, Purchasing, and Payroll. This developing FBA role will position the ideal candidate for potential future growth in the Comptroller's Office. The Functional Business Analyst will work with members of Financial Systems Management and Information Technology Services ( ITS ) to support, analyze, and test the financial applications and systems. This position serves as the primary liaison between departmental users and ITS , and although this is not considered a technical role, data analysis and report writing are an essential part of this position. Responsibilities Provides support and analysis for one or more of the university's ERP application modules. Acts as a strategic partner between the business community and IT development teams to troubleshoot and resolve transaction issues related to business applications with minimal direction from the lead FBAs. Fiscal Year End / Calendar Year End Processes. Daily monitoring of system functionality and audits to ensure timely and accurate reporting to Comptroller leadership. Maintains and audits system security and acts as the secondary data steward to maintain data integrity. Report writing, maintenance and conversion of existing reports. Other position-related duties as assigned.
    $81k-99k yearly est. 60d+ ago
  • Functional Business Analyst

    Syracuse 4.0company rating

    Syracuse, NY jobs

    The Functional Business Analyst ( FBA ) plays a critical role in supporting and maintaining facility systems, energy management systems, environmental health and parking and transportation systems. This position serves as the bridge between business stakeholders and technical teams, ensuring systems are aligned with operational goals and user needs. The FBA is responsible for gathering and analyzing business requirements, facilitating technology implementations, and optimizing processes to enhance system performance and functionality. Responsibilities Maintain and support facility systems to ensure optimal performance and reliability. Collaborate with IT teams to troubleshoot and resolve system issues in a timely manner. Monitor system performance and recommend improvements or updates as necessary. Ensure data accuracy, integrity, and security within assigned systems. | Business Analysis and Facilitation Work closely with business units to understand their processes, challenges, and system requirements. Analyze business needs and translate them into functional and technical requirements for system enhancements or new features. Facilitate meetings and workshops with stakeholders to gather input and prioritize needs. Document workflows, processes, and system configurations to support operational transparency and decision-making. Develop and maintain reports, dashboards, and data visualizations to support decision-making and operational efficiency. Provide data insights to help business units achieve their strategic and operational goals. Collaborate with technical teams to design, configure, and implement system updates or new functionality. Test system changes, ensuring they meet business requirements and do not disrupt operations. Develop and deliver end-user training, documentation, and ongoing support to maximize system utilization. Identify opportunities for process improvement and work with stakeholders to implement solutions. Other duties as assigned.
    $81k-99k yearly est. 60d+ ago
  • Functional Business Analyst

    Syracuse 4.0company rating

    Syracuse, NY jobs

    * This is a campus-based position, located in Syracuse, NY. Syracuse University's Office of the Registrar seeks a detail-oriented Functional Business Analyst II to enhance its student information systems, specifically leveraging expertise in PeopleSoft Student Records. Essential skills include system and business analysis expertise, effective collaboration and communication, and meticulous attention to detail. Key responsibilities include complex report development, using tools like Tableau and Oracle SQL , supporting internal teams that manage PeopleSoft Student Records and Graduation Processing by creating and maintaining audits and also by analyzing and understanding student career progression and the configuration of student academic load. The Functional Business Analyst II will collaborate broadly as well as work directly to improve system processes through enhancement, documentation, and system testing. Responsibilities Provide technical support and subject matter expertise for PeopleSoft, Security/ FAST , and third-party systems including, but not limited to Parchment, Diplomatic, 25Live, Acalog/Curriculog and other enterprise application systems. Administer student records security, manage, and maintain access to data appropriately. Research new functionality and improvements as it relates to the various enterprise application systems. Provide technical project support for new functionality, upgrades, and other assigned projects. Develop and maintain required process documentation. Create, update, and maintain various reports, production queries and dashboards to support the processes of the Registrar's office, schools and colleges and external agencies such as NSC . Analyze business requirements and translate them into functional specifications as required. Develop, document, and maintain various test plans for new functionality and system enhancements during regression and upgrade test cycles. Other duties as assigned.
    $81k-99k yearly est. 60d+ ago
  • Business Analyst, SAP (Open to Remote)

    Penguin Random House 4.4company rating

    Remote

    The Publishing Operations team is seeking a Business Analyst. This role will be responsible for the ongoing support and maintenance of the Penguin Random House SAP system, which supports core operational processes used by Penguin Random House employees and distribution clients. The Business Analyst will collaborate closely with Managing Editorial, Production, Inventory, Marketing, Publicity, Design, Sales, IT, and other internal departments to ensure system accuracy, stability, and effective day-to-day operations. The role will include requirements gathering, data analysis, user support, documentation and some training. The analyst will be part of the 10-member Publishing Operations Systems team, a group that supports the PRH SAP MM/PP/PS modules. This is a great opportunity for someone with SAP consulting experience who enjoys complex problem solving. This is a business analyst position and does not require coding experience. **Specific responsibilities include: ** + Troubleshoot system issues with the user community and IT; these issues include tracking down data problems on individual titles, mass data updates, and system configuration among others; triage and escalate appropriately + Use database tools to pull large data sets and use the analysis of that data to identify issues and solutions for individual divisions or the company as a whole + Promote knowledge transfer within and beyond the team by documenting issues and processes and communicating best practices to users + Manage data maintenance in SAP as needed + Translate technical problems and solutions into business language to facilitate decision making + Document business requirements and create functional specification documents + Collaborate with developers to translate functional specs into technical specifications + Create test cases and execute test system enhancements + Work collaboratively on projects toward common goals, but also take ownership of projects from end-to-end + Analyze problems, propose solutions and recommend prioritization **Please apply if you meet the following qualifications: ** + 3 - 5 years of SAP analyst experience required + SAP MM/PP/PS is a plus + Ability to understand ABAP code a plus + Analytical, data-driven approach; logical thinker with ability to articulate meaningful conclusions found in the data + Strong communication and customer service skills with ability to assess "wants" vs. "needs" and translate what is at the heart of user requirements + Proven ability to translate business challenges into system solutions + Advanced Excel / Access Macros writing experience a plus + Ability to manage multiple priorities in a fast-paced environment + Advanced SQL query writing experience a plus + Experience in book publishing is a big plus **The Penguin Random House national headquarters is located in New York City. The position is open to remote candidates based in the United States who can work on Eastern Time.** **The salary range for this position is $80,000 - 95,000 commensurate with experience. All positions are currently eligible for annual profit award or bonus, subject to Company results. ** **Applications for this role will be accepted through January 28th or until the role is filled. We encourage you to apply early, as we review applications on a rolling basis. Please include your resume and cover letter for consideration. Before applying for any role at Penguin Random House, we recommend you review ourapplicant resources page (*************************************************************** our FAQs page. (***************************************************************************************** Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications. Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off. Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at *********************************** Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. **Company:** Penguin Random House LLC **| Job ID:** 285593 + Apply Now + Start applying with LinkedIn + **Please wait...**
    $80k-95k yearly 6d ago
  • FP&A Implementation Manager

    Cube 3.6company rating

    New York, NY jobs

    Cube is on a mission to help every company hit their numbers. The world has evolved, but business planning has not. Most Finance teams still manage their planning and analysis in spreadsheets, yet the ones who replace them end up going back over 80% of the time. Cube is a cloud-based FP&A platform that helps companies hit their numbers without sacrificing their spreadsheets. Cube is backed by top-tier investors such as Battery Ventures and Mayfield. Together, we're building a culture that challenges and celebrates everyone with a path to growth. We're guided by our company values: act with urgency, keep it simple, build with joy, obsess over the details, own the outcome, raise the bar, champion our customers, and win together. As we enter our next phase of growth, we believe having the right Cubers on our team will be the reason we win. Note: This position requires working onsite at our New York office Tuesday - Thursday. TURN PLANS INTO REALITY WITH OUR NEW CUSTOMERS About the role: As an Implementation Manager at Cube, you will play a pivotal role in our Professional Services team, working closely with our biggest customers to ensure efficient and effective onboarding. You will act as a trusted partner to customers during onboarding, supporting the successful adoption of Cube and ensuring that customers achieve their FP&A goals. Reporting to the Head of Professional Services, this role combines expertise in FP&A with strong relationship-building and creative problem-solving skills. You will have a direct impact by improving our product and services while helping finance professionals succeed. Job Responsibilities: Lead the end-to-end onboarding process for new customers, ensuring rapid time-to-value and sustainable success. Manage onboarding projects to ensure on-time completion within scope and to the customer's satisfaction. Act as a thought leader, advising customers on the "Cube way" and aligning their requirements with Cube's solutions. Configure systems to deliver solutions that meet customer needs. Ensure all contractual terms and deliverables are met, and the customer is successfully transitioned to the Customer Success Engineer (CSE) for ongoing support. Communicate project plans, statuses, risks, action items, and next steps to internal and external stakeholders. Drive issue resolution and risk mitigation to ensure project success. Seek support from Product, Sales, and PS Leadership to address project risks and roadblocks, maintaining ownership of the project throughout. Facilitate handover to Customer Success Engineering team post-implementation, providing documentation and training materials to support customers' ongoing operational readiness. Proactively analyze customer readiness for product usage and offer advice on better engagement with Cube. Handle multiple concurrent projects, managing competing priorities effectively. Experience and Education Requirements: Bachelor's degree in Finance, Business Administration, Information Systems, or a related field. An MBA or relevant master's degree is a plus. 5+ years of experience in Implementation or Onboarding Management, particularly with analytical solutions such as Business Intelligence, Data Analytics, or FP&A. Experience in financial planning and analysis, with a strong understanding of creating advanced financial models, finance systems, finance transformation, or consulting. Skills: Proficient in financial/FP&A tools such as Anaplan, Adaptive, Hyperion/Essbase, Tableau, Power BI, or similar. Comfortable using ERP systems like NetSuite, QuickBooks Online, Xero, Sage Intacct, or others. Familiarity with customer experience tools like GuideCX, Chorus, Confluence, and Slack. Skilled in using modern SaaS tools, especially project management systems like Jira, and proficient in Excel for modeling, reporting, and data analysis. Basic understanding of SQL is a plus. Strong project management skills, with the ability to manage multiple projects simultaneously. Excellent organizational skills, with the ability to prioritize tasks and manage time effectively. Exceptional communication skills, capable of translating between technical and non-technical teams and effectively communicating customer needs internally. Strong consultative skills, with the ability to educate customers and uncover their business needs. Competencies: Creative problem solver who enjoys tackling complex challenges. Proactively analyzes customer product usage and offers advice on better engagement with Cube. Empathy for customers, with the ability to build strong relationships and act as a consultative partner. Comfortable presenting in all-hands meetings and actively contributing to internal training and enablement programs. Passion for helping customers achieve success and understand the importance of customer satisfaction. Ability to maintain composure in difficult situations, effectively managing multiple customers, projects, and requests. Resilience and the ability to recover quickly from setbacks. Able to work independently and make decisions to ensure project success. Ability to manage the end-to-end onboarding process with minimal supervision. The base salary range for this role is: $110,000- $130,000 USD. The expectations above are meant to represent the ideal candidate, but if you don't meet all of them and think you'd be a great fit for this role, please apply. This position is open to candidates who are authorized to work in the posted location. Immigration sponsorship is not available at this time. Full-Time Employee Benefits We provide 100% covered employee medical, dental, and vision insurance options, including FSA/HSA options plus free memberships to OneMedical, Teladoc, and Talkspace. Our flexible paid vacation and sick/mental health time guidelines help you get the time and space you need. We offer stock options to all full-time employees of Cube, as we want you to be connected to the success of the company. We offer 12 weeks of 100% paid parental leave for the birthing parent. We offer each Cuber a quarterly learning budget to spend on books, classes, or events that support your development. You'll be joining an experienced team of tech startup leaders who are eager to work with you and provide support and mentorship! You'll work for a company that our customers are truly excited about! #LI-Hybrid
    $110k-130k yearly Auto-Apply 60d+ ago
  • Implementation Manager

    Todaytix Group 3.4company rating

    New York, NY jobs

    TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands-including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema-connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix GroupWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is a division of TodayTix Group, providing enterprise-level ticketing and e-commerce solutions to the world's leading cultural organizations, attractions, and live events. We empower our partners to drive yield, enhance customer experiences, and utilize industry-leading technology to manage their box office operations and online sales. We're looking for a proactive, technically adept Implementation Manager to join the PxT Operations & Implementation team and play a critical role in bringing our ticketing and e-commerce platform to life for our partners. This role exists to ensure complex client implementations move from signed contract to successful go-live with precision, confidence, and care. As a hands-on leader reporting to the Director of Implementation, you'll own the execution of PxT implementations-translating strategic plans into operational reality. Your work will directly impact partner satisfaction, platform adoption, and long-term client success, ensuring our partners can fully leverage PxT to drive yield, deliver exceptional customer experiences, and run best-in-class box office operations.If you thrive in a fast-paced, highly collaborative environment and enjoy combining technical problem-solving with client-facing leadership, we'd love to hear from you. Please note: This is a full-time role and qualified candidates must be based in the greater New York area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility for the remainder of the week. What Success Looks Like: On-Time, High-Quality Implementations → Client implementations are delivered on schedule, meet technical and business requirements, and launch with minimal post-go-live issues. Client Confidence & Adoption → Clients are fully trained, confident using the PxT platform, and able to independently manage ticketing, reporting, and day-to-day operations at launch. Risk & Issue Management → Implementation risks are identified early, clearly communicated, and effectively mitigated before they impact delivery timelines or client trust. Cross-Functional Execution → Strong partnerships with Product, Engineering, Sales, and Support result in smooth implementations and seamless handoffs post-launch. Team Leadership & Consistency → Direct report is delivering consistent, high-quality execution across all projects. What You'll Do: Own end-to-end implementation delivery - Drive the day-to-day execution of PxT client implementations from kickoff through go-live, ensuring timelines, scope, and quality standards are met. Lead hands-on technical configuration - Build and configure client websites and microsites using proprietary tools, implement client-specific features, manage data migrations, and support system integrations. Deliver client training and enablement - Develop and lead training sessions for operators and end-users, ensuring clients are confident using PxT's ticketing and reporting tools. Manage testing and quality assurance - Oversee QA and UAT processes to ensure all solutions meet PxT and client standards prior to launch. Scope and control complex projects - Partner with the Director of Operations to break down large initiatives into clear tasks, milestones, and resourcing plans. Identify and mitigate risk - Proactively surface technical and operational risks, track issues, and implement mitigation strategies to keep projects on track. Act as a client-facing leader - Serve as a primary point of contact during implementation, translating client needs into clear technical requirements for internal teams. Collaborate cross-functionally - Work closely with Product, Engineering, Sales, and Support to resolve blockers, clarify requirements, and ensure smooth post-launch transitions. Support ongoing client success - Provide account support post-launch, monitoring performance, identifying optimization opportunities, and helping clients maximize platform value throughout their event cycles. Support team development - Manage and mentor direct report through clear prioritization, regular feedback, and support for professional growth. We're Looking for Someone With: 5+ years of experience in technical implementation, professional services, or solutions consulting within a SaaS or B2B technology environment. Proven experience managing the full lifecycle of complex software implementations, from contract signing through go-live. Strong technical aptitude with hands-on experience configuring complex platforms; experience with ticketing, CRM, or e-commerce systems is a plus. Demonstrated project management expertise, including task definition, timeline ownership, and resource coordination. Excellent client communication and training skills, with the ability to manage expectations and build trust. A detail-oriented, proactive problem-solver with a strong track record of identifying and mitigating risk. Experience in the arts, live events, or attractions industries is a bonus. Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually. We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors. To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section! Good to Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits and perks. Here are some of our favorites: -Hybrid work environment (blend of in-office and at-home days)-Up to 4 weeks per year of flexible 'work from anywhere' -Healthcare, vision, and dental plans, with generous contributions from the company-Life and disability insurance-Paid Parental Leave -Generous 401(k) Matching-Flexible Paid Time Off-Free membership to One Medical Group & Employee Assistance Program-Annual Professional Growth Budget-Employee donation matching-Employee Referral Program-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $83k-122k yearly est. 1d ago
  • Associate Analyst Graduate Program, CreditSights, New York - September 2026

    The Program 4.1company rating

    New York jobs

    CreditSights is currently seeking an Associate Analyst based out of our New York office. CreditSights is looking for a college graduate to full-time join our research team. This is a great opportunity for someone looking to start their career and to develop their skills in fundamental research, and to be a part of an established, dynamic and well-regarded financial services firm. While this role will focus on the corporate credit market specifically, applicants are not required to have a degree in finance, and backgrounds with strong critical analysis and writing skills are encouraged. About the Program 12-month program including 2-3 weeks of initial training and in-depth, ongoing training, mentoring, and assessment. The chance to advance your mastery of critical thinking and writing at a world-class financial services firm 100% Guaranteed full-time placement at the end of the program if all standards, expectations and requirements are fulfilled throughout the 12 months The opportunity to analyze companies independently and to become the lead credit analyst How You'll Make an Impact: Contribute to the fundamental analysis and writing of research reports Build and update financial and industry models Interpret and analyze financial statements for credit analysis Monitor and interpret bond and equity market movements Prepare presentation materials for clients, participate in meetings with our clients and bond issuers You May be a Good Fit if: Expected graduation between December 2025 - August 2026 Ability to process large amounts of data into concise arguments Proficiency in Excel, Word and Powerpoint Strong written and verbal communication skills Solid organization, with a methodical approach to work and excellent attention to detail Full authorization to work in the U.S. without sponsorship What Would Make You Stand Out: A keen interest in financial markets Exceptional work ethic Capability to produce high-quality outputs under pressure A team player spirit Why CreditSights? CreditSights was founded over 25 years ago with the goal of producing insightful, impartial research that would allow our clients to make prudent, profitable investment decisions in the global credit markets. CreditSights is a Fitch Solutions Company. Our global institutional client base includes banks, investment advisors, mutual funds, pension managers, insurance companies, hedge funds, private equity investors and corporations. The independent research we provide is a leading voice in global credit markets, with our experts contributing to market news in Bloomberg, CNBC, Financial Times, The Wall Street Journal, Forbes, Business Insider, Barron's and many more. CreditSights is a part of the Fitch Group, which is distinguished by the power of our global perspectives. Our global network of colleagues comes together to achieve accomplishments greater than individuals ever could alone. Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority. We are building an incredible business at Fitch and we invite you to join us on our journey. Why Choose Fitch: Hybrid Work Environment: 3 days a week in office required based on your line of business and location A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. Expected base pay rate for the role will be $80,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch. #LI-HYBRID #LI-RS1 #LI-SOLUTIONS
    $80k yearly 60d+ ago
  • Associate Campaign Analyst

    Barstool Sports 3.3company rating

    New York, NY jobs

    Barstool Sports is looking for an Advertising Operations Associate Campaign Analyst to join its Operations team within the Ad Sales Organization. The Associate Campaign Analyst is a pivotal role - offering the right candidate a deep understanding of how things come to life at Barstool. We are looking for someone who loves contributing to a team, can manage a high level of detail and can remain composed as tasks evolve with Barstool's continued growth. The candidate must have experience staying organized in Excel along with strong interpersonal and multi-tasking skills. The ideal candidate is coachable and amenable to a fast paced yet fun atmosphere. The role requires in-person presence in Barstool's New York office Monday - Thursday. What You'll Do: Work with the ad ops team to coordinate that all materials are in the correct formatting with the appropriate stakeholders. Understand podcast talent/producer schedules and confirm that all parties are set with the necessary directions needed for advertising campaigns. Be able to work on day-to-day tasks with various stakeholders between Pricing & Planning, Sales, Production and Account Management. Maintain campaign trackers, calendars, and performance dashboards with 100% confidence and accuracy. Keep tabs on various Barstool-related social handles to ensure proper execution has been carried out. Pull, update, and analyze campaign data to support weekly reporting and key business insights. What You Have: 0-2 years of experience in brand strategy, project management, production assistant, ad trafficking, and/or account management Proficiency in Microsoft Excel Effective communication and enjoys being part of a team Capacity to be coached and to retain provided information Great attention to detail and desire to remain organized Ability to multitask while collaborating cross-functionally in a fast-paced environment Degree required Salary Range: $66,300 - $70,000 Barstool Sports is a company that will drive the way media is created and consumed for years to come. Working at Barstool Sports means being part of a team that is solutions-oriented, celebrates creativity, and supports one another. Joining means having access to competitive and valuable benefits and perks, including but not limited to: Competitive medical, dental, and vision insurance; Flexible Spending Accounts and Commuter Benefits A 4% 401(k) employer match Unlimited vacation time, including Summer break in July and Holiday break in December Monthly employer contribution towards cell phone reimbursement Employee discount to the Barstool Sports store Financial wellness benefits through Origin A monthly stipend for UberEats What We Value Rep the brand as best you can We have lots of different brains, be open to them Never change who you are, that's who we hired Find the solution, don't be the problem Don't be afraid to try something new Common Sense. Use it. Be there for your audience Always think about how you can help Barstool Sports is for everyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Barstool Sports does not accept unsolicited headhunter or agency resumes. Barstool Sports will not pay any third-party agency or company that does not have a signed agreement.
    $66.3k-70k yearly Auto-Apply 28d ago
  • Senior Implementation Consultant, Clinical

    Hearst 4.4company rating

    Dallas, TX jobs

    The Opportunity Homecare Homebase is searching for a Senior Implementation Consultant who will act as an integral part of the clinical projects to ensure a successful implementation of Homecare Homebase's home health and hospice software. This person will aid in our effort to provide quality implementations and ensure the adoption of our product in agencies across the country. The Challenge At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Senior Implementation Consultant, you will play an essential role in guiding our customers and internal training teams through the implementation methodology and deployment of the software for multi-site locations across the United States. Additionally, this role takes the lead on all actions and readiness as it relates to a customer's clinical setup and design. You will be responsible for: Serving as subject matter expert on the proper use of the Homecare Homebase application Leading clients through Discovery, Design, Build, and Test phases of implementation and ensuring team members are also following the methodology Guiding customers toward established best practices Assisting in making customizations to clinical content (i.e. visit types, pathways and assessments) to ensure environment is ready for testing and training Supporting clients and internal team members throughout onsite and remote Deployment Communicating effectively and understanding the customer's needs, goals, and strategies, as well as translating those needs into initiatives and solutions Assisting clients with the change management efforts to allow for a successful adoption of the Homecare Homebase application Independently researching customer inquiries and determining sources of issues Independently researching data functionality and reporting problems to the customer support team with needed steps for customer resolution Maintaining product knowledge as new enhancements and functionality are released in the application Working closely with internal leadership to ensure HCHB is maintaining a 'template' database for new customers made up of best practices Providing accurate and holistic feedback on team members' performance to assist with employee evaluation. Working with Implementation Managers to implement strategies to improve team performance, foster team growth and assist with meeting department and company goals. Exemplifying CARES core values and providing leadership to team members to promote a positive work environment and adherence to core values What We're Looking For Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Senior Implementation Consultant supports this mission by providing excellent customer service, recommending best practices for clinical operations setup, and supporting our clients with the efforts to successfully manage the change associated with the Homecare Homebase deployment. We are looking for a talented, passionate individual that can show us: The skills to provide quality education to customers on the appropriate, best-practice use of all products within the clinical/operational aspects of the Homecare Homebase suite. Leadership skills to support the HCHB team in preparation and while on-site for customer rollouts. The ability to communicate deployment risks with both internal and customer project teams efficiently and concisely. The ability to assist the customer in all aspects of software setup and training and a desire for investigation and problem-solving. The ability to prioritize workload and delegate assignment as necessary. A passion for customer service that ensures the needs of the customers are met throughout their implementation. The ability to collaborate for the development and professional growth of junior staff through education, coaching, and mentorship. The ability to function with minimal supervision without affecting the quality of their work. Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals. The ability to travel and/or support up to 50% in service of our clients across the country. Education requirements: this career opportunity requires a bachelor's degree in business or a related field or an equivalent combination of some college and significant work experience. 3+ years' experience in home health or hospice field; experience in customer service/support or training on software applications; demonstrated ability to analyze and solve complex problems and lead a team. What You Can Expect From Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve. A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. About Homecare Homebase Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. Sound like a good fit? Please take a moment to apply for this position. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions. #LI-AW1 #LI-Remote
    $64k-88k yearly est. Auto-Apply 60d+ ago
  • Revenue Operations Analyst

    Simplify Compliance 4.2company rating

    Dallas, TX jobs

    At the heart of our company is our people. People from many different backgrounds with different vantage points, opinions, and experiences. We strive to continually lead with our IMPACT values and empower our employees to develop their full potential on a team that is passionate about acceptance, inclusivity, and achievement. Our employees are the driving force for the innovation, collaboration and creativity that enables our organization to deliver strategic success. Job Summary: The Revenue Operations and Planning Manager provides clarity and predictability to our revenue engine. Reporting to the VP of Sales and Marketing, this position is critical in driving revenue intelligence and transforming pipeline data into actionable insights to ensure scalable growth. Key responsibilities include building and maintaining the revenue related systems that give our leadership team complete pipeline visibility and ensuring confidence in our revenue forecasts. Primary Duties and Responsibilities: * Revenue Intelligence & Forecasting * Design & maintain pipeline forecasting models that predict revenue with increasing accuracy * Create forward-looking financial models that inform strategic decisions * Conduct upsell and account usage analysis to identify expansion opportunities * Develop scenario planning models for new business initiatives * Provide weekly pipeline visibility reports and monthly forecast updates * Operations & Planning * Build and maintain dashboards that give teams decision-grade data * Provide quarterly operational reporting for board and leadership team * Manage Salesforce data integrity and reporting architecture * Streamline sales operations processes and file management * Track and report on new business case performance throughout the year * Reporting & Analytics * Manage quarterly data file distribution to customers * Administer invoice submission process and compliance reconciliation * Conduct salary benchmarking and compensation analysis * Maintain conference sales tracking and ROI analysis * Oversee budget tracking for both revenue and expenses Additional Responsibilities: * Additional duties as assigned Critical Competencies * Ownership & Execution: Demonstrates a sense of ownership to drive issues to closure, maximizes the use of existing processes while continuously pursuing ways to improve efficiencies, sets aggressive goals, monitors progress, and delivers results, seizes more opportunities than others * Collaboration & Teambuilding - Builds and maintains relationships to successfully work toward common strategic goals, creates strong morale and spirit, fosters open dialogue, creates a sense of unity among team * Enthusiasm & Passion - Communicates a compelling and inspired vision of core purpose, focused on the future (not the past), inspires others to take the journey, sparks passion and creativity among those around them The Individual: * Strong analytical mindset with ability to translate data into actionable insights * Attention to detail while maintaining strategic perspective * Proven ability to build financial models and forecasts from scratch * Proficient in Excel and Google Sheets * Experience with Salesforce reporting and administration * Experience with BI tools (Tableau, Looker, Power BI) * Basic SQL skills * Knowledge of data center or infrastructure markets plus * Background < 100-person company environments * Combined experience in sales operations and finance Qualifications: * Work full-time in the Dallas, TX office * 5+ of experience in Revenue Operations, Sales Operations, or Finance within in a B2B SaaS environment All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship. If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment at Simplify Compliance, please contact our Talent Acquisition Team **************, ext. 8101. Job applicants may request to review the company's Affirmative Action plans by contacting the talent acquisition team/recruiter, Human Resources department or Chief People Officer.
    $50k-75k yearly est. 3d ago
  • Application Support Analyst

    Omnicom Media Group 4.7company rating

    New York, NY jobs

    About Annalect Annalect is the Data & Technology arm of Omnicom Media Group Annalect's 4,000+ innovators leverage data and technology to help clients across Omnicom build relationships that matter - whether that means fostering consumers' trust in brands, building new experiences, or delivering advanced analytics where it's most needed. Annalect is the driving force behind Omni, Omnicom's unique open operating system, which works hand-in-hand with clients' and partners' data and tools, to orchestrate better marketing outcomes. Annalect's unique approach to data and technology - one that relies on transparency, neutrality, and interoperability - allows us to deliver purpose-built and scalable solutions that make data actionable. Our advanced teams of product leaders, data scientists, consultants, and engineers enable us to meet the business goals of our internal and external clients. Overview About Annalect Annalect's 2,000+ innovators leverage data and technology to help clients across Omnicom build relationships that matter - whether that means fostering consumers' trust in brands, building new experiences, or delivering advanced analytics where it's most needed. Annalect is the driving force behind Omni, Omnicom's unique open operating system, which works hand-in-hand with clients' and partners' data and tools, to orchestrate better marketing outcomes. Annalect's unique approach to data and technology - one that relies on transparency, neutrality, and interoperability - allows us to deliver purpose-built and scalable solutions that make data actionable. Our advanced teams of product leaders, data scientists, consultants, and engineers enable us to meet the business goals of our internal and external clients. Team Overview: The Annalect Support team is an engaged and innovative group of technologists that includes backend, frontend, full-stack, and data engineers. It is comprised of both onsite and remote team members who are highly collaborative and committed to a culture of work/life balance and continual learning & development. Qualifications * 3+ years of support experience, with at least 2 years working on supporting cloud-based applications in a client-facing environment * Self-motivated and action-driven with the ability to take initiative, execute and follow-through * Experience in owning and taking responsibility for complex technical/functional escalations * Strong understanding of ad platform ecosystems, including campaign management, Ad Manager and Business Manager, tracking methodologies, data ingestion, and reporting workflows. Knowledge of ad operations, audience targeting, attribution models. * Proficient in Excel, with demonstrated ability to organize and consolidate multiple data sources for analysis. * Good understanding of different methodologies such as DevOps, CICD (Continuous Integration, Continuous Delivery)/Agile/Kanban, AWS. * Good working knowledge of Microsoft tools (Office, Sharepoint), CRM (JIRA, Hubspot) and reporting tools (PowerBI, Tableau etc.) * Proficiency in SQL, Google BigQuery, Starburst for querying and analyzing large datasets. * Strong understanding of APIs and troubleshooting. * Excellent written and verbal communication skills * Strong attention to detail, extremely well-organized and able to deliver against multiple simultaneous tasks with excellence * Comfortable working in a fast-paced, start-up like environment Preferred Skills * Would be a plus to have experience managing SSO platforms (Okta, Google IDP, Facebook etc.) * Experience with databases and using SQL to query data * Some background/understanding of web analytics tool basics: tag, cookies, data attributes, data layer, variables. * Hands-on experience with online advertising technology and systems (Google, Amazon, Facebook, et.) * Strong collaboration skills and experience working in Agile environments. * Good knowledge of ITIL incident, problem, and change management components. * AWS certifications/ Digital Ad Operations Certification Responsibilities * Learn the Annalect products and become a SME in product functionality with a deep understanding of the business logic of the tools * Manage Atlassian based ticketing system and provide necessary reports for internal and external stakeholders * Demonstrate a strong understanding of advertising platforms such as Google Ads, Meta, TikTok, Amazon DSP, DV360, The Trade Desk, etc * Perform quality assurance by comparing key advertising metrics (e.g., clicks, impressions, cost) across platforms and destination data to ensure accuracy. * Provide exceptional customer experience while resolving Level 2 and 3 incidents and troubleshooting/diagnosing customer issues * Troubleshoot and escalate incidents that cannot be resolved by Support team to the appropriate Engineering/Product team * Responsible for improving and expanding internal and external knowledgebase for the supported products * Contribute to ongoing improvement of the team's processes, techniques, and solutions * Provide technical guidance, training, and mentorship to the team Perks of working at Annalect * Culture! We have an incredibly fun, collaborative environment that encourages engagement and work/life balance * Generous PTO that includes vacation days, personal days, a fantastic Summer Friday program and extended time off around the holiday season. * As part of Omnicom, we have the backing and resources of a global billion-dollar company, but also have the flexibility and pace of a "startup" - we move fast, break things, and innovate. #LI-CM1 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits. Compensation Range $40,000-$80,000 USD This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs. Review Our Recruitment Privacy Notice
    $40k-80k yearly Auto-Apply 16d ago
  • Application Support Analyst - JD Edwards

    Tyndale House Ministries 4.2company rating

    Carol Stream, IL jobs

    For more than 60 years, Tyndale has helped readers discover the life-giving truths of God's Word. Today we're one of the largest independently owned Christian publishers in the world. Though our business has grown, our mission remains the same: to open God's Word to as many as possible in language they can relate to and understand. Are you a technically curious problem-solver who enjoys helping others succeed? As an Application Support Analyst - JD Edwards, you'll provide day-to-day support for JDE and other critical business applications that enable Tyndale's mission. This role is ideal for someone early in their ERP career who wants to deepen their JDE expertise while supporting business-critical processes in a collaborative, purpose-driven environment. You'll work closely with IT leaders, system administrators, and business users to troubleshoot issues, improve workflows, and ensure our systems run smoothly-so our teams can focus on advancing the gospel through meaningful content. What You'll Do User & Application Support Serve as a frontline support resource for JD Edwards users, resolving access, navigation, and basic configuration issues Perform password resets, role changes, and security request intake Troubleshoot application errors, workflow challenges, and printing issues Support onboarding and training for new system users Advanced Support & Troubleshooting Analyze application errors, UBE failures, and system logs Reproduce issues in non-production environments and document root causes Assist with basic Orchestrator and integration troubleshooting Perform controlled data corrections under system administrator guidance Resolve stuck or incomplete transactions (orders, receipts, vouchers, etc.) Documentation, Training & Testing Create and maintain SOPs, user guides, and “how-to” documentation Provide 1-on-1 or small-group training sessions Assist with testing bug fixes, enhancements, and regression scenarios Validate system behavior after updates or changes Collaboration & Communication Partner closely with the JDE System Administrator, developers, and IT leadership Prepare clear, well-documented escalations when needed Participate in support standups and prioritization discussions Skills and Qualifications Needed 1-3 years of experience supporting JD Edwards or another ERP system Foundational understanding of Finance, Procurement, Inventory, Sales, or Operations Strong troubleshooting, documentation, and analytical skills Clear, professional communication and a customer-service mindset A collaborative approach that values teamwork and partnership Experience with JDE Orchestrator, EDI, or integrations Familiarity with JDE logs, UBEs, and processing options Experience creating SOPs, training guides, or knowledge-base articles We want to hear more about you and why you are interested in Tyndale and this role, so we highly recommend including a cover letter. Tyndale has been repeatedly certified as a Best Christian Workplace. Learn more about us and what we believe at **************************** The hiring range for this position is $65k to $75k annually. Actual offers will take into consideration the candidate's education, experience, industry knowledge, technical skills, and other relevant factors. A summary of Tyndale's comprehensive benefits is: *********************************
    $65k-75k yearly 13d ago
  • Talent Pool - Project Management

    Mission Box Solutions 3.7company rating

    New York, NY jobs

    . THIS IS A TALENT POOL to show us you're interested in a specific role so we can find a company match. Mission Box Solutions is a veteran owned recruiting agency changing how recruiting is done. We find out what really makes you tick and find the company that speaks your language. Job Description This is a talent community for specializations: Project Manager Product Manager Platform Manager Program Manager Portfolio Manager Additional Information All your information will be kept confidential according to EEO guidelines.
    $74k-106k yearly est. 60d+ ago
  • Project Management Opportunities

    VML 4.6company rating

    Austin, TX jobs

    Are you looking to work with big brands in a tech-centric realm of marketing? Can you add value to our journey of humanizing the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM? Then this opportunity may be tailor-made for you! We are on the lookout for talented client engagement profiles, who want to join our international environment, with people from all over the world. While we don't have active openings right now, we're eager to connect with bright professionals for future opportunities. And who knows? Things move quickly here, so please do not hesitate to apply! What we're looking for: We encourage individuals at all levels within project management and client service to apply. If you have experience working with CRM, experience strategy, analytics and insights for large quantities of customer data or similar, you may be the perfect fit! Moreover, we are looking for people who: Have strong project management skills OR expertise working with CRM at scale Have excellent stakeholder management skills Experience working with projects within the following: MarTech, data/tech, or digital marketing/advertising Understanding of omnichannel marketing; email campaigns, SMS, social media etc. Are organized! As you will be managing several projects simultaneously; you are an organized person who can keep perspective while showing great attention to detail. Who are you going to work with? You will be the linchpin in a network of closely coordinated Project Managers, User Experience Strategists, Developers and Data Analysts. The team brings decades of experience and works closely with you on each project. With Client Partners, Project Managers, and People Managers, your team offers a broad range of expertise. Let's Stay Connected! If you're interested in joining our talent pipeline for future opportunities, we'd love to hear from you. Share your resume with us, and let's start a conversation about how we can create something extraordinary together. Why VML MAP? We are a leader in personalized customer experiences VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. A global network We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. WPP (VML MAP) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. For more information, please visit our website, and follow VML MAP on our social channels via Instagram, LinkedIn and X. When you click “Apply now” below, your information is sent to VML MAP. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.
    $63k-81k yearly est. Auto-Apply 1d ago
  • Associate Campaign Analyst

    Barstool Sports 3.3company rating

    Day, NY jobs

    Barstool Sports is looking for an Advertising Operations Associate Campaign Analyst to join its Operations team within the Ad Sales Organization. The Associate Campaign Analyst is a pivotal role - offering the right candidate a deep understanding of how things come to life at Barstool. We are looking for someone who loves contributing to a team, can manage a high level of detail and can remain composed as tasks evolve with Barstool's continued growth. The candidate must have experience staying organized in Excel along with strong interpersonal and multi-tasking skills. The ideal candidate is coachable and amenable to a fast paced yet fun atmosphere. The role requires in-person presence in Barstool's New York office Monday - Thursday. What You'll Do: Work with the ad ops team to coordinate that all materials are in the correct formatting with the appropriate stakeholders. Understand podcast talent/producer schedules and confirm that all parties are set with the necessary directions needed for advertising campaigns. Be able to work on day-to-day tasks with various stakeholders between Pricing & Planning, Sales, Production and Account Management. Maintain campaign trackers, calendars, and performance dashboards with 100% confidence and accuracy. Keep tabs on various Barstool-related social handles to ensure proper execution has been carried out. Pull, update, and analyze campaign data to support weekly reporting and key business insights. What You Have: 0-2 years of experience in brand strategy, project management, production assistant, ad trafficking, and/or account management Proficiency in Microsoft Excel Effective communication and enjoys being part of a team Capacity to be coached and to retain provided information Great attention to detail and desire to remain organized Ability to multitask while collaborating cross-functionally in a fast-paced environment Degree required Salary Range: $66,300 - $70,000 Barstool Sports is a company that will drive the way media is created and consumed for years to come. Working at Barstool Sports means being part of a team that is solutions-oriented, celebrates creativity, and supports one another. Joining means having access to competitive and valuable benefits and perks, including but not limited to: Competitive medical, dental, and vision insurance; Flexible Spending Accounts and Commuter Benefits A 4% 401(k) employer match Unlimited vacation time, including Summer break in July and Holiday break in December Monthly employer contribution towards cell phone reimbursement Employee discount to the Barstool Sports store Financial wellness benefits through Origin A monthly stipend for UberEats What We Value Rep the brand as best you can We have lots of different brains, be open to them Never change who you are, that's who we hired Find the solution, don't be the problem Don't be afraid to try something new Common Sense. Use it. Be there for your audience Always think about how you can help Barstool Sports is for everyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Barstool Sports does not accept unsolicited headhunter or agency resumes. Barstool Sports will not pay any third-party agency or company that does not have a signed agreement.
    $66.3k-70k yearly Auto-Apply 12d ago

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