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  • Regional Operations Supervisor

    Shared Imaging, LLC 3.8company rating

    Santa Rosa, CA jobs

    Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our clients. We pride ourselves on our "White Glove" service model by delivering the best patient experience possible. Shared Imaging is looking for a Full Time Regional Operations Supervisor in Northern California (Bay Area). The ideal candidate must possess: Effective organizational and interpersonal skills, ability to communicate and manage at all levels of the organization. Strong problem solving and critical thinking skills. Formal process and quality management training such as lean six sigma. A solid understanding of P&L reports and the drivers behind profitability. A positive track record of B2B customer engagement and management, preferably with healthcare providers. Experience creating and cultivating engaged, self-directed teams. Above average skill-level with Microsoft Word, Excel and PowerPoint Education, Experience and Travel Bachelor's degree minimum Knowledge of the US healthcare industry, diagnostic imaging trends and technology, along with imaging safety knowledge Graduate of an approved radiology technology program and is registered by ARRT, NMTCB, or ARMRIT required. Licensure from the state of California is preferred. Minimum of 2-3 years as a technologist required. MRI experience preferred. Imaging Management experience required (Supervisor, Manager or Director, 2-5 years preferred). Work from home, with overnight travel (5-7 nights/month). Must be willing to travel the following areas: San Francisco, San Rafael, Vallejo, Roseville, Walnut Creek and San Jose. Must reside within the Northern California area: Bay area or other surrounding areas We value our employees, and we want them to be healthy and happy. We offer competitive salaries, travel allowance and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared imaging is a truly great place to work! Health, dental, and vision insurance Company paid dental (with applicable health plans) 401k matching Employee Assistance Program Company sponsored and voluntary supplemental life insurance Voluntary short term / long term disability options Flex PTO & paid holidays Company swag Health club reimbursement Wellness program with generous incentives Employee recognition programs Referral bonus program Job training, professional development, & continued education The annual salary range for this role is $145,000 - $155,000/year, with a variable bonus, based on performance. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for a performance-based merit increase annually. Candidates will be assessed and provided offers against the minimum qualifications for this role and their individual experience. This role will also include an annual bonus that is paid biannually, with a car allowance, milage reimbursement, and stipend for home internet. We require that all Shared Imaging LLC employees have a completed background check and drug screen on file. Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions and termination.
    $145k-155k yearly 4d ago
  • IDN Key Account Executive II - Los Angeles South, CA

    Dynavax Technologies 4.6company rating

    Los Angeles, CA jobs

    Dynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our diversified infectious vaccine portfolio, which includes HEPLISAV-B , our commercial product approved in the U.S. and the European Union, for prevention of hepatitis B virus in adults. We also supply CpG 1018 to research collaborations and partnerships globally. Currently, CpG 1018 is being used in development of COVID-19, plague, shingles, and Tdap vaccines. At Dynavax, our vision and work ethic are guided by the collective ideals underpinning our core values, and these form the basis of our dynamic company culture. We strive to maintain a culture where each employee is valued by the organization and where our organization is valued by each employee. We offer a highly flexible work environment for our headquarter employees where individuals work remotely and gather for in-person meetings when necessary. Dynavax is headquartered in the San Francisco Bay area, and our manufacturing facility is in Düsseldorf, Germany. The IDN Key Account Executive II will have full account responsibility and business ownership for assigned Accounts to establish and grow HEPLISAV-B sales. Working with the Director, Vaccine Sales this position will serve as the primary account owner with assigned IDN, Independent and Group Practice accounts. The IDN Key Account Executive II will be responsible for full top down and bottom up ownership and execution in assigned accounts with a primary objective of expanding Adult Hepatitis B Vaccination and greater adoption of HEPLISAV-B. This role will be responsible for understanding sales strategies and execution plans that enable HEPLISAV-B to meet its full revenue potential in assigned accounts. The IDN Key Account Executive II position will be expected to execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. This position is field based and will require daily travel. The ideal candidate should reside in or near Los Angeles, Riverside, or Orange County, but other locations in major metropolitan areas within the assigned territory will be considered. Responsibilities Responsible for achieving sales targets and owning/managing customer relationships for assigned Accounts. Assigned accounts will include large IDNs, independent customers and group practices. Serves as sole owner for assigned accounts - responsible for successful execution at all levels of the customer organization to achieve declared goals/objectives. Demonstrates a deep understanding of vaccine decision making, vaccine adoption and implementation process and key decision makers across all levels of assigned accounts. Responsible for developing, communicating, and monitoring an account strategy for each assigned account. Conducts quarterly business reviews with Director, Vaccine Sales. Execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. Develop relationships with key stakeholders at each level of organization who are responsible for implementation of vaccines. Partner with Director, Vaccine Sales to execute sales & marketing strategies to support HEPLISAV-B expansion within assigned accounts. Responsible for understanding competitive positioning, market dynamics and customer business models to identify opportunities across assigned accounts. Maintain accurate up-to-date customer records in the Account Management system. Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications. Foster Dynavax core values and leadership behaviors. Other duties as assigned. Qualifications Bachelor's Degree required from an accredited institution; MBA preferred. 3+ years of life sciences sales experience required; IDN/Hospital experience preferred. 2 years of vaccine or buy & bill experience required. 2+ years of strategic account management experience preferred. Knowledge of the IDN/Hospital landscape within assigned territory required. Previous health system account management experience is highly preferred. Strong proven strategic vision, business acumen and influencing skills to drive strategic and operational initiatives across the organization. Documented track record of consistent sales and growth success along with superb account management skills. Proven track record of financial/budget management experience. Knowledge of large health systems, including immunization related quality initiatives. Excellent oral and written communication skills, presentation and influencing skills. Ability to drive business results and identify new opportunities and strategies through strategic thinking and business planning. Experience in matrix management, change advocate. Heavy travel required. Key Competencies: Accountability, Customer Engagement, Customer Discovery, Business Acumen, Executional Effectiveness Ability to operate a motor vehicle. Ability to sit for prolonged periods; reach with arms and hands; lift and move small objects; and use hands to keyboard and perform other office related tasks including repetitive movement of the wrists, hands and/or fingers. Must be able to obtain all industry credentials and certifications. Additional Knowledge and Skills desired, but not required: C-suite leadership and account management experience within IDNs and Hospitals is highly preferred. California residents: for information on how we handle your personal information and your privacy rights as a job candidate, please see our Candidate Privacy Notice: ********************************************************************************************* Dynavax is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.
    $112k-144k yearly est. Auto-Apply 26d ago
  • Client Relationship Manager

    Cardinal Health 4.4company rating

    Sacramento, CA jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Responsible for regularly reviewing weekly, monthly & quarterly - program activities with the client. + Attend all program and client meetings, takes detailed meeting notes during client interactions and internal strategy sessions, ensuring all key points and decisions are documented. + Monitors all program's activities and IT projects associated with the program + Includes setting due dates and responsible parties + Follows up on action items from meetings, ensuring that responsibilities are clear, and deadlines are met + Regular reporting out of all program's activities + Solicit feedback from the activity/task owners on sub-tasks + Maintain up-to-date activity timeline, articulate progresses and delays + Develops and manages activities timelines to ensure all deliverables are completed on schedule. + Obtain consensus for activities risks, decisions and closures + Coordinates cross-functional teams to ensure alignment and timely completion of tasks related to program activities. + Facilitates communication between internal teams and external clients to ensure all activities objectives are understood and met. + Escalate delayed activities to program's leadership + If activity owners are missing deadlines consistently and/or are unresponsive. + Managing contract amendments and project change requests for the client. + Coordinates customer interactions with internal & external partners to meet the evolving business needs of the client. + Responsible for sharing and presenting current and future program expectations during weekly meetings with client leadership in addition to Quarterly Business Review meetings with client's Access and Marketing teams. + Manages client access to internal applications including client-facing data reports and data streams with 3rd party vendors. + Oversee daily operations and ensure alignment with client expectations and internal standards + Supports audits and regulatory reviews as needed + Ensure financial billing accuracy + Contact healthcare professionals for clarifications and information as needed **_Qualifications_** + Min 5 years related client services experience, preferred + Min 5 years' experience in managing complex program activities with high accountability, preferred + Bachelor's degree preferred + Ability to travel - less than 25% + Proven product knowledge in business area + Licensed pharmacy technician in Texas preferred **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities. + Own and develop tracking tools to achieve specific program management goals and activities. + Create and participate in recurring business review presentations + Recommends new practices, processes, metrics, or models + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $80,900.00 - $92,400.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-92.4k yearly 23d ago
  • Pre-Sales Application Specialist, Pathology Division

    Agilent Technologies 4.8company rating

    Los Angeles, CA jobs

    Agilent is a global leader in laboratory technologies for the life sciences, diagnostics, and applied chemical markets, delivering insight and innovation that advance the quality of life. It is the quality of our products and services, our intense focus, and our uncompromising integrity that enable our customers to discover new frontiers and make continuous advancements in areas such as: cancer research and diagnostics, drug development, food safety and their labs' performance and efficiency. Whatever the challenge, our One Agilent global team is dedicated to delivering trusted answers to our customers' critical questions in our collective quest to improve the world around us. At Agilent, the fight against cancer is at the forefront of what we do; and Agilent's Pathology Solutions are the cornerstone of this fight. Agilent is seeking an enthusiastic, hardworking, customer focused In-Field Customer Application Specialist (CAS) to support new and existing customers with our Pathology solutions. Our Pathology Solutions include our instrumentation and reagents for Immunohistochemistry (IHC), Special Staining, H&E Staining, Molecular ISH/FISH product lines in Southern California. Candidate must currently live in the Southern California area or be willing to relocate without assistance. As a Customer Applications Specialist you will partner with our sales, engineering, technical service group, product specialists and other cross-functional groups to serve as the scientific/technical expert to help drive sales to meet or exceed sales quota and support our new and existing customer base within your assigned territory. You will provide pre-sales scientific/technical consultation with customers in partnership with the sales team to educate and guide the selection of the optimal Pathology Solution for their laboratory. This could include attending in person or remote meetings to serve as the technical expert. This could also include assisting with presentations to customers to present our Solutions. Co-travel with Sales Account Manager to assist with locating new business as well as ensuring current customers' needs are met. Post-sales will assist with the installation of all instrumentation. This includes working closely with the Field Service Engineer, Sales Account Manager, Customer Application Manager, and Inside Sales Team to provide a smooth installation process for the customer. Will perform the Performance Qualification and Training for customers on-site. Will also assist customers with on-site optimization of their Immunohistochemistry assays, Special Stains, H&E Staining and Molecular FISH/ISH assays. Work with laboratory staff and pathologists to ensure they are satisfied with the optimizations. Provide on-site and remote troubleshooting assistance in partnership with the Customer Application Specialist Team, Internal Technical Support, Account Managers, Field Service Engineers and other internal groups. Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition). Complete administrative functions such as provide weekly schedules, book travel for flights, hotels and rental cars on the Concur platform/application, complete expense reports, and close out Service Order Reports in a timely fashion. Evaluates and supports management on ramp to volume strategies for new products prior to release. Acts as the customer voice to influence future product/application design that meets customer needs May be involved in preparing and delivering technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations. Qualifications Bachelor's or Master's Degree or equivalent in Life Sciences HT and/or qIHC certification, is a plus. 2+ years' experience working in a Clinical, Non-Clinical, Research or Industrial setting in a Histology/Pathology Laboratory with a strong focus on Immunohistochemistry, Special Staining, H&E Staining and ISH/FISH. Proficient with all Microsoft Word applications (Word, Excel, Power Point). Excellent attention to detail. Excellent oral and written English communication skills, including strong interpersonal and organizational ability and time management are required. Ability to work independently and as a part of an integrated/cross-functional team. Experience working for a field sales organization, specifically providing technical support, is a plus. Candidate must reside or be willing to relocate to Southern California as this is the territory you will cover. Candidates currently living in Southern California will be prioritized. Travel Requirements: Requires flexible working hours with travel up to 75% of the time. Must be able to adapt to changing schedules and environments. Physical Requirements: Occasional physical lifting, pushing and pulling up to 30 Lbs. Manual dexterity. For example, inserts and removes small parts in tight places; adjusts instrument settings, handling slides, working with microscope, pipetting, etc. Ability to sit, bend down, walk, talk, hear, lift hands to raise something above head or lower to the ground, and stand for extended periods of time in a laboratory. Visual acuity to be able to differentiate and perceive colors, ability to focus, have optimal depth perception and peripheral vision. Working in hospital/laboratory setting requires following the safety protocols, safe chemical handling, working around different instrumentation and patient samples and other biohazardous material. Must comply with all PPE (Personal Protective Equipment) requirements as well as wear appropriate clothing, including close toed shoes. Must consent to participate in and meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. Requirements may include but are not limited to pre-/post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 8, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $112,430.00 - $210,150.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Sales
    $112.4k-210.2k yearly Auto-Apply 14d ago
  • Client Engagement Specialist

    Phil 4.6company rating

    San Francisco, CA jobs

    Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview PHIL is seeking a Client Engagement Specialist to play a vital role in ensuring timely prescription processing and supporting positive patient and customer outcomes. In this role, you will review and resolve prescription-level issues, collaborate with cross-functional teams, and provide direct support to manufacturer partners through email, ticketing systems, and client meetings. Reporting to the Client Engagement leadership team, you will be responsible for managing tickets, building strong client relationships, and delivering exceptional service through timely communication, clear reporting, and proactive education. Responsibilities: Review and resolve script-level tickets to ensure proper processes are followed; correct and reprocess as needed. Monitor and manage the support ticket queue to ensure timely resolution of incoming issues. Serve as the first-line point of contact for manufacturer partners, providing real-time updates and proactive support via phone, email, and virtual meetings. Contact internal and external stakeholders to move scripts forward in the processing workflow. Lead and participate in client operational meetings to address escalations, share updates, and resolve challenges. Identify and escalate high-risk scripts and troubleshoot problems in collaboration with internal teams. Partner with Client Engagement leadership to evaluate processes, identify efficiencies, and drive scalable improvements. Support onboarding and training of internal stakeholders and new employees to ensure workflow consistency. Accurately document customer interactions, issues, and resolutions in CRM and ticketing systems. Collaborate with Client Engagement leadership to evaluate and improve existing processes and procedures. Identify scalable process improvements to drive efficiency and standardization. Provide feedback on recurring issues and suggest updates to support documentation, FAQs, or internal workflows. Represent the Client Engagement team in both internal and external meetings, including client discovery sessions and cross-functional initiatives, to ensure alignment, share insights, and advocate for customer needs. Support other functions to address the needs of the business and customers as needed Qualifications: Bachelor's degree or equivalent experience. Active Pharmacy Technician license required in the state of residence. Minimum 2+ years of client-facing support experience in healthcare or technology, with strong communication and problem-solving skills. Demonstrated ability to collaborate cross-functionally to resolve script-level and client-level issues efficiently. Strong analytical thinking with the ability to identify patterns and root causes in workflows. Excellent written and verbal communication skills, with a focus on clarity, empathy, and professionalism. Adaptable and proactive problem-solver with a collaborative, team-first mindset. Background in pharmacy or healthcare operations preferred. Experience with Lean, Six Sigma, or other process improvement methodologies (preferred). Prior experience as a pharmacy technician, including use of proprietary systems to process prescriptions (preferred). Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Fully remote working environment supported in these states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MD, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision) 401(k) contribution opportunity PHIL Inc. is an equal-opportunity employer.
    $48k-79k yearly est. Auto-Apply 60d+ ago
  • Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)

    Maximus 4.3company rating

    San Diego, CA jobs

    Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00
    $65k-80k yearly est. Easy Apply 4d ago
  • Remote Tourism Advisor

    Wanderlust Adventures 4.0company rating

    Chicago, IL jobs

    Our company is family owned and operated! We truly strive to keep an upbeat and positive environment. We love to see our agents succeed and our clients enjoy the smooth process of allowing us to book their vacation! Job Description Our company is looking for remote Tourism Advisors ! As a Tourism Advisor, you are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. smart phone, email, etc.). You are the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations. In addition, you have access to sell package options, tours, event ticket and more. No experience required as all training and certifications are provided to become a certified agent. Responsibilities: Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, and ticket/events) Provide exceptional customer service to clients Maintain relationships with travel partners and vendors Work well in a group/team setting Stay up to date on the travel industry and policies Complete required certification within a timely manner Complete ongoing training with our company and travel partners Qualifications Must be at least 18 years of age Must reside in the Unites States Must have a smartphone with reliable internet access Laptop or desktop computer (highly recommend, however, not required) with reliable internet access Additional Information Skills: Ability to interact, communicate and negotiate effectively Ability to make travel and event recommendations based on clients interests Ability to manage time and be organized Attention to accuracy and detail Strong verbal and written communication skills Computer and Internet knowledge Personal travel experience is not required but will be considered an advantage Perks & Benefits: Certification and Credentials Business Opportunity High Commission Travel Discounts Various Tools & Resources & Support Company Growth Opportunity
    $69k-112k yearly est. 60d+ ago
  • Social Media Agency - Talent Relations Coordinator

    Plutus LLC 4.0company rating

    Los Angeles, CA jobs

    Job DescriptionTalent Relations Coordinator Unruly Agency - Los Angeles, CA (Remote Option Available) Full-Time | Talent Department About Unruly Agency Unruly Agency is a leading talent management and digital strategy agency representing top creators across major social platforms. We specialize in content monetization, audience engagement, and innovative online strategies. Our fast-paced, collaborative environment is built for individuals who thrive in dynamic, high-growth settings. We are seeking a highly organized, strategic, and relationship-driven Talent Relations Coordinator to join our team. Position Overview The Talent Relations Coordinator plays a pivotal role in ensuring exceptional client satisfaction, smooth communication between talent and internal teams, and the development of effective content and social media strategies. This role requires a proactive communicator who can balance relationship management, problem-solving, and strategic execution in a fast-paced environment. What You'll DoDaily Responsibilities Respond promptly to all communication from assigned talent, ensuring needs and questions are addressed effectively. Foster meaningful, productive conversations to encourage increased content production and performance. Serve as the communication bridge between talent, Account Management Coordinators (ACMs), and the Chat Team to ensure clarity and alignment. Share client feedback, concerns, and insights with internal teams to support continuous improvement. Consult with the Talent Operations Manager before addressing complex or sensitive client matters. Responsibilities as Needed Create customized content guides and content calendars for assigned and additional talent as needed. Develop and implement social media strategies designed to elevate engagement, visibility, and performance. Act as the point of communication during talent live streams, offering real-time support and coordination. Monitor live streams to ensure quality, performance, and adherence to best practices. Develop comprehensive live stream guides to support talent in maximizing performance. Lead weekly calls with Account Managers to review account performance, challenges, and updates. Prepare and deliver monthly performance reports with insights and data-driven recommendations for each talent on your roster. What You BringKey Competencies Exceptional Communication: Strong written and verbal communication skills with the ability to interact professionally with talent and internal teams. Strategic Insight: Ability to develop and implement content strategies, using CRM data and performance insights to provide actionable feedback. Problem-Solving Skills: Ability to navigate challenges and sensitive matters with thoughtfulness and effective solutions. Highly Organized: Capable of prioritizing tasks, managing multiple clients, and maintaining accuracy in a fast-paced environment. Fast-Paced Adaptability: Thrives under pressure and can pivot quickly to meet shifting needs. Collaborative Mindset: Works well across teams to support talent performance and agency goals. Reporting Structure This role reports directly to the Talent Operations Manager and works collaboratively with the Head of the Talent Department for client-specific matters. Why You'll Love Working With Us Opportunity to work with top creators and rising talent. Fast-growing, innovative digital environment. Strong internal growth potential. Supportive, collaborative team culture.
    $53k-80k yearly est. 10d ago
  • Director, Global Regulatory Affairs

    Vistagen 3.5company rating

    South San Francisco, CA jobs

    The Director, Global Regulatory Affairs is responsible for contributing to the development and execution of regulatory strategies and managing regulatory submissions for Vistagen's products. This role involves collaborating with cross-functional teams to ensure compliance with global regulatory standards and efficient management of regulatory activities throughout the product lifecycle. This is a full-time position and may be performed remotely from any location within the continental U.S. The position will report to the Vice President, Global Regulatory Affairs. Key Duties & Responsibilities: Key responsibilities of this role include, but are not limited to: * Contribute to the regulatory strategy, development, and execution for Vistagen's products, including nonclinical and clinical regulatory strategy, INDs, marketing applications, and post-approval changes. * Collaborate with internal teams, such as R&D, Corporate Development, Quality Assurance, and Clinical, to ensure alignment of regulatory strategies with product development goals. * Identify regulatory risks and proactively work with cross-functional teams to develop mitigation strategies. * Perform critical review and provide strategic input on submission documents to ensure compliance with regulatory requirements, health authority guidance, and company policies. * Oversee the preparation, review, and submission of regulatory submissions to health authorities. * Coordinate, prepare, and contribute to the development of document packages for regulatory submissions, including INDs, NDAs, meeting requests, meeting briefing documents, responses to FDA comments and IRs, DSURs/Annual Reports, clinical study protocols, clinical study reports, and application amendments for assigned projects. * Lead regulatory project timelines, ensuring that deliverables are met in a timely and efficient manner, and resolve issues that may arise during the product lifecycle. * Act as a primary regulatory point of contact for IND(s) with the U.S. FDA. * Manage and mentor Regulatory Affairs direct report(s), providing guidance on regulatory issues, career development, and project management. * Stay up-to-date with evolving global regulations and industry trends, ensuring that the company remains compliant with current standards and best practices. Qualifications: * Bachelor's degree in Life Sciences, Pharmacy, or related field. Advanced degree (Master's, PhD, or PharmD) is preferred. * 8-10 years of experience in Regulatory Affairs. * Proven track record of successful regulatory submissions and approvals in relevant markets. * Management and mentoring experience preferred. * In-depth knowledge of regulatory requirements and guidelines (e.g. FDA, ICH). * Experience with electronic submission systems (e.g. eCTD, SPL). * Regulatory writing and liaison experience is required. * Excellent written and verbal communication skills, with the ability to present complex information clearly. * Strong problem-solving abilities and attention to detail. * Strong project management and organizational skills. * Ability to work under pressure and manage competing priorities. Compensation and Benefits What we offer: * Industry competitive compensation * Performance-based bonuses * Stock options * Employee Stock Purchase Plan * 401k plan * A collaborative and innovative work environment at the forefront of biotech advancements Give your best, live wholesomely: * Comprehensive healthcare coverage, including medical, dental, and vision plans for employees and dependents * FSA and HAS * Basic Life Insurance 2x Earnings and AD&D * Employee Assistance Program * Healthcare advocates group to help navigate the healthcare system Work-life balance: * Unlimited paid time off * Flexible work schedule * Remote work option * Paid holidays * Mental health days * Winter shutdown * Casual work environment We uphold the ethos of work-life harmony, where enjoyment is woven into our fundamental values of integrity, teamwork, compassion, and excellence. The anticipated salary range for candidates who will work remotely is $185,000-$215,000 per year. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. Provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, vision, and basic life insurance. Employees also will be able to enroll in our company's 401k plan provided they meet plan requirements. Employees will also enjoy paid holidays throughout the calendar year, subject to relevant terms outlined in the employee handbook. Eligibility requirements for these benefits will be controlled by applicable plan documents. Physical Demands: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The transition from standing and sitting often. Specific vision for this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This position requires the ability to lift and/or move up to 25 pounds occasionally. Evening and weekend work as necessary. Flexible hours (domestic time zones) may be required in this remote environment. DISCLAIMER Provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, vision, and basic life insurance. Employees also will be able to enroll in our company's 401k plan provided they meet plan requirements. Employees will also enjoy paid holidays throughout the calendar year, subject to relevant terms outlined in the employee handbook. Eligibility requirements for these benefits will be controlled by applicable plan documents. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification as well as general description of benefits and other compensation and it is not a substitute for applicable plan documents or company policies. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. EEO Employer: VISTAGEN THERAPEUTICS, INC., is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification. All Employee's have rights under Federal Employment Laws and link to the three posters: Family and Medical Leave Act (FMLA) Poster Know Your Rights Poster; and Employee Polygraph Protection Act (EPPA) OVERVIEW OF THE COMPANY Headquartered in South San Francisco, CA, Vistagen Therapeutics, Inc. (NASDAQ: VTGN) is a late clinical-stage company leveraging its pioneering neuroscience and deep understanding of nose-to-brain neurocircuitry to develop and commercialize a broad and diverse pipeline of intranasal product candidates called pherines. Each pherine product candidate in Vistagen's neuroscience pipeline is designed to rapidly activate olfactory system and brain neurocircuitry to achieve desired therapeutic benefits and differentiated safety without requiring systemic absorption or binding to neurons in the brain. Vistagen's neuroscience pipeline also includes an oral prodrug, AV-101, with potential to impact certain neurological conditions involving the NMDA receptor. Vistagen is passionate about developing transformative treatment options to improve the lives of individuals underserved by the current standard of care for multiple highly prevalent disorders, including social anxiety disorder, major depressive disorder, and vasomotor symptoms (hot flashes) associated with menopause. Connect at *****************
    $185k-215k yearly 51d ago
  • Director, Assistant Treasurer (San Diego/Hybrid)

    Illumina 4.8company rating

    San Diego, CA jobs

    What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: The Director, Assistant Treasurer oversees the company's global treasury operations and strategy execution, ensuring effective capital structure, liquidity management, and financial risk mitigation across geographies. Operating within a matrixed, global organization, this role partners closely with Finance, Legal, Compliance, Tax, and operational leaders to strengthen financial governance, controls, and risk frameworks. The Director provides strategic and analytical support to senior leadership on cash forecasting, capital planning, and financing activities. This role is accountable for optimizing liquidity, implementing treasury systems and controls, and ensuring compliance with regulatory and audit requirements. The position requires strong technical expertise, operational execution, and the ability to influence across global functions. *This is a full-time role, Monday through Friday, with an expectation of 2- 3 in-office days per week and additional on-site presence as needed. The individual must reside in the San Diego area and be able to commute to our corporate offices. Relocation assistance may be available and should be completed within a six (6) month period or a mutually agreed upon time. Essential Duties and Responsibilities: Strategic & Financial Leadership Contribute to the development and execution of the company's global treasury strategy, ensuring efficient capital structure, liquidity, and funding. Provide analysis and recommendations to the Treasurer and CFO on capital allocation, debt management, and investment strategies. Support development of multi-year capital and financing plans aligned with business growth and shareholder objectives. Liquidity and Cash Management Manage global liquidity and cash flow forecasting to ensure adequate funding for operations and strategic initiatives. Optimize working capital and cash conversion cycles in partnership with FP&A and business finance. Maintain and enhance banking infrastructure, ensuring control, efficiency, and compliance. Financial Risk Management Identify and directly manage foreign exchange, interest rate, and counterparty credit risks. Implement and monitor FX hedging and risk mitigation strategies consistent with corporate policy. Provide periodic reporting on exposures and hedging effectiveness to leadership and the Audit Committee. Treasury Operations & Technology Oversee daily global treasury operations, including cash positioning, investments, and intercompany funding. Lead treasury transformation projects, including system implementations (e.g., Kyriba, SAP Treasury) and process standardization across regions. Ensure compliance with SOX, audit, and internal control standards. Banking & Capital Markets Serve as the company's primary relationship manager with global banking partners, credit agencies, and financial institutions. Negotiate credit facilities, manage debt issuance, and oversee compliance with financial covenants and regulatory filings. Monitor market developments, assess capital markets opportunities, and prepare management for potential financing or refinancing activities. Insurance & Risk Financing Oversee corporate insurance programs, including renewals, coverage optimization, and claims coordination. Collaborate with Legal, Compliance, and Operations to align insurance coverage with enterprise risk priorities. Cross-Functional Collaboration Partner with FP&A, Tax, Legal, and Accounting to align treasury operations with business needs. Contribute to M&A due diligence and integration activities related to liquidity and risk. Support development of global treasury policies, procedures, and governance frameworks. Leadership & Team Development Lead, mentor, and develop a team of treasury professionals focused on operational excellence and continuous improvement. Promote a culture of accountability, collaboration, and innovation across regions. Key Competencies: Strategic and Analytical Thinking: Uses sound judgment and financial insight to guide treasury priorities and optimize enterprise liquidity. Global Treasury Expertise: Demonstrates strong understanding of global financial operations, FX, and capital markets. Influential Communication: Simplifies complex financial information for executive audiences; builds confidence through credibility and accuracy. Operational Rigor: Ensures control, accuracy, and efficiency across treasury systems and workflows. Collaboration and Partnership: Builds cross-functional relationships to drive coordinated financial execution. People Leadership: Coaches, develops, and empowers a high-performing team in a dynamic, global environment. Change Agility: Adapts to evolving business needs and leads process improvements with foresight and resilience. Supervisory Responsibilities This role includes direct supervision of a team of five Treasury professionals with responsibility for performance management, coaching and development, workload prioritization, and day-to-day oversight. The position is also responsible for hiring, onboarding, and navigating people-related matters in alignment with company policies, values, and evolving workplace expectations. Minimum Qualifications: Typically requires a bachelor's degree and a minimum of 15-18 years of related experience, including 10+ years in a management capacity, or an equivalent combination of education and experience. Bachelor's degree in finance, Accounting, Business Administration, or a related field. Proven success managing global treasury operations in a public, multinational organization. Expertise in liquidity management, debt, FX, and investment strategies. Strong knowledge of SOX compliance, internal controls, and treasury systems (e.g., Kyriba, SAP Treasury). Advanced Excel modelling capabilities. Preferred Credentials: MBA, CPA, CFA, or CTP (Certified Treasury Professional) preferred. Experience in healthcare, life sciences, or technology industries. Other Requirements: Ability to work across time zones and partner with global teams. Travel up to 5-10% domestically and internationally as required. Commitment to integrity, confidentiality, and continuous professional growth. #LI-HYBRID The estimated base salary range for the Director, Assistant Treasurer (San Diego/Hybrid) role based in the United States of America is: $167,200 - $250,800. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: ****************************************************************** The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.
    $167.2k-250.8k yearly Auto-Apply 19d ago
  • Healthcare Plans Contract Specialist (Hybrid Position)

    Specialty Care Rx 4.6company rating

    California jobs

    Full-time Description Provide administrative support throughout the contracting process. Perform duties to ensure and maintain the integrity of BMR Partners and contract templates and the integrity of the contract files. Develop and maintain strong relations internally and externally to support the contracting process. This is a hybrid position requiring a minimum of three in-office days a week. Essential Duties & Responsibilities: Maintain integrity of contract templates, contract files, correspondence templates, Prepare and execute contract documents, i.e. initial application, credentialling application, renegotiations. Monitor and track progress of all contract negotiations. Responsible for quality control process of new and revised documents. Create and maintain payor contract renewal calendar to insure timely renegotiations. Conduct research to assist contracting process. Assists in scheduling and maintaining the annual and ad-hoc health plan meeting calendars, preparing meeting agendas, materials and follow up items. Serves as a communication link between payors and Company. Develop, maintain and distribute custom contract matrixes. Investigate and problem-solve concerns relating to contracts. Other duties as assigned. Requirements Education and Experience: The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum 3 years' experience in healthcare such as medical claims, medical front/back office, contracting or Provider Relations preferred. Enjoys working in both individual and team settings. Must be able to work independently, providing management with status updates. Ability to effectively communicate in English, both verbally and in writing. Proficient in Microsoft Office skills (Excel, Word, Access, etc.) Multi-task; establish priorities. Self-starter, resourceful and able to execute projects in a fluid and fast-paced environment. Good communication skills Strong analytical skills Attention to detail. Salary Description $27.00 - $35.00 per hour
    $27-35 hourly 60d+ ago
  • Speech Language Pathology Assistant (SLPA) - Remote

    All Care Rehab 3.8company rating

    Clay, CA jobs

    All Care Therapies provides speech, occupational, and physical therapy-virtually and in person. With clinics in California, Texas, and Nevada, we support clients of all ages and backgrounds. Our team is made up of passionate clinicians who value flexibility, collaboration, and meaningful care. Whether we're helping a client communicate or supporting recovery after injury, we meet people where they are. Job Description We are actively seeking part-time Speech Language Pathology Assistants (SLPAs) to join our Provider Network. You will have the opportunity to conduct treatment with our pediatric population. We deliver skilled speech therapy services and interventions tailored to the unique needs of our clients with receptive and expressive language disorders, fluency, voice, and apraxia of speech. Responsibilities * Provide remote speech-language therapy services to clients * Implement an individual's plan of care via teletherapy * Maintain a caseload of pediatric population * Keep appropriate and daily documentation * Collaborate with families and other professionals to maximize client progress Qualifications * Completion of an accredited Speech and Language Pathology Assistant (SLPA) program approved per ASHA guidelines * Active SLPA License in the State of California * Minimum 1 year of experience as an SLPA * Experience with language, articulation, pragmatics, and parent coaching * Experience in a clinic private practice, home health, outpatient clinic, and/or teletherapy setting * Experience writing SOAP Notes * Technical proficiency to conduct teletherapy through our all-inclusive platform * Should be comfortable working with children (18 months+) * Experience with fluency, behavioral modifications, adults, & AAC, preferred * Bilingual and able to treat in Spanish, preferred Hours and Location This is a 100% remote opportunity, requiring a minimum commitment of 20 hours per week. Compensation W2 | $30.00 - $46.00 per hour commensurate with experience, qualifications, and bilingualism Why Join Us? Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth. * Competitive compensation that recognizes your expertise * Flexible scheduling that empowers you to maintain work-life balance * A referral bonus program to reward your network * A clear pathway for career advancement through leadership development and internal promotion opportunities Join us and build a rewarding career in an environment that invests in your success. Additional Information All your information will be kept confidential according to EEO guidelines. All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $30-46 hourly 60d+ ago
  • Intern II - Software Development Engineering

    Dexcom, Inc. 4.7company rating

    San Diego, CA jobs

    The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. About Dexcom's Summer Intern Program: Are you passionate about innovative technology and improving lives? Dexcom's 12-week U.S. internship program offers a unique opportunity to work on impactful projects that support people living with diabetes. Designed to develop future leaders, our program provides hands-on experience, professional development, and exposure to real-world challenges in a dynamic, mission-driven environment. With flexible onsite, hybrid, and remote work options, we welcome talented students from across the country. Interns at Dexcom don't just participate-they lead. Join us in summer 2026 and help shape the future of healthcare technology! Internship Department Details: * Department Name: Infra & SW Test - San Diego * Business Function: Software Test Development * Team Highlights: Our team powers the automation backbone for Dexcom's software validation, running thousands of tests daily across multiple platforms to ensure reliability and compliance. We manage the company's largest device farm-over 250 Mac Minis and 500+ mobile devices-enabling continuous integration and large-scale testing. By building robust tools and frameworks, we empower engineers to deliver high-quality, FDA-compliant software faster. Innovation drives us: we foster curiosity and encourage exploring new technologies and creative solutions to tackle complex challenges. Where you come in: * You will develop and enhance automation tools and frameworks that support large-scale software validation. * You will help manage and monitor our device farm of 250 Mac Minis and 500+ mobile devices to ensure smooth automated test execution. * You will troubleshoot infrastructure issues and propose creative solutions to improve reliability and efficiency. * You will collaborate with engineers to optimize workflows and integrate new technologies into our automation ecosystem. What makes you successful: * You are curious and love solving complex technical problems with a hands-on approach. * You have basic programming skills in Python, Bash, or similar scripting languages as well as basic native application development experience. * You bring an understanding of automation concepts and a willingness to learn CI/CD tools and version control (Git). * Your proficiency in analytical thinking and attention to detail helps you identify and resolve issues quickly. What you'll get from your Intern Program: * A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. * Meaningful work and assignments that impact your early career development. * Participation in a targeted Learning Series that encourages professional development topics and provides insight into Dexcom's culture and career opportunities. * Engagement in Social Events, Intern Recognition Awards, Paid Holidays, and more! Travel Required: * 0-5% Experience and Education Requirements: * Requires a completed Bachelor's degree. * Must be a currently enrolled Master's, JD, or PhD student at an accredited college or university in a STEM discipline with an expected graduation date of December 2026 or later. Non-Exempt Salary Details: The annualized base salary range for this role is $35.00 to $45.00. Annualized values for non-exempt (hourly) positions are estimates, final annualized salary will depend on total hours worked. Final compensation package will ultimately depend on factors including relevant experience, skillset, knowledge, business needs and market demand. Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at ****************************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at ****************************. Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: ***************************************************** Code=MERITAIN_I&brand Code=MERITAINOVER/machine-readable-transparency-in-coverage?reporting EntityType=TPA_19874&lock=true To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
    $35-45 hourly 10d ago
  • Non-Acute Pharmaceutical Sales Specialist

    Cardinal Health 4.4company rating

    Sacramento, CA jobs

    **This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more. **_Responsibilities:_** + Wins and retains new business in assigned sales region. + Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts. + Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. + Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **_Qualifications:_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of account management or sales experience, preferred + Strong communication and organizational skills + Strong working knowledge of Microsoft Excel and Outlook + Experience using Salesforce or other CRM systems, preferred **Anticipated pay range:** $57,000 - $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan & employer match + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-JC1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 12d ago
  • Regional Operations Supervisor

    Shared Imaging, LLC 3.8company rating

    San Jose, CA jobs

    Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our clients. We pride ourselves on our "White Glove" service model by delivering the best patient experience possible. Shared Imaging is looking for a Full Time Regional Operations Supervisor in Northern California (Bay Area). The ideal candidate must possess: Effective organizational and interpersonal skills, ability to communicate and manage at all levels of the organization. Strong problem solving and critical thinking skills. Formal process and quality management training such as lean six sigma. A solid understanding of P&L reports and the drivers behind profitability. A positive track record of B2B customer engagement and management, preferably with healthcare providers. Experience creating and cultivating engaged, self-directed teams. Above average skill-level with Microsoft Word, Excel and PowerPoint Education, Experience and Travel Bachelor's degree minimum Knowledge of the US healthcare industry, diagnostic imaging trends and technology, along with imaging safety knowledge Graduate of an approved radiology technology program and is registered by ARRT, NMTCB, or ARMRIT required. Licensure from the state of California is preferred. Minimum of 2-3 years as a technologist required. MRI experience preferred. Imaging Management experience required (Supervisor, Manager or Director, 2-5 years preferred). Work from home, with overnight travel (5-7 nights/month). Must be willing to travel the following areas: San Francisco, San Rafael, Vallejo, Roseville, Walnut Creek and San Jose. Must reside within the Northern California area: Bay area or other surrounding areas We value our employees, and we want them to be healthy and happy. We offer competitive salaries, travel allowance and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared imaging is a truly great place to work! Health, dental, and vision insurance Company paid dental (with applicable health plans) 401k matching Employee Assistance Program Company sponsored and voluntary supplemental life insurance Voluntary short term / long term disability options Flex PTO & paid holidays Company swag Health club reimbursement Wellness program with generous incentives Employee recognition programs Referral bonus program Job training, professional development, & continued education The annual salary range for this role is $145,000 - $155,000/year, with a variable bonus, based on performance. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for a performance-based merit increase annually. Candidates will be assessed and provided offers against the minimum qualifications for this role and their individual experience. This role will also include an annual bonus that is paid biannually, with a car allowance, milage reimbursement, and stipend for home internet. We require that all Shared Imaging LLC employees have a completed background check and drug screen on file. Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions and termination.
    $145k-155k yearly 4d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    San Diego, CA jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $94k-167k yearly est. Easy Apply 4d ago
  • Coordinator II, Performance Monitoring

    Cardinal Health 4.4company rating

    Sacramento, CA jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit. + Conduct case audits to ensure correct process steps have been followed for the "patient journey" + Monitor calls and provide effective written feedback + Maintain knowledge of the client's program and product/service offerings. + Interpret and transcribe inbound and outbound calls from patients and health care providers. + Identify adverse events when monitoring calls. + Ensure documentation is in order following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated task teams + Maintain a work pace appropriate to the workload **Qualifications** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset. + 2 years' quality review experience preferred. + Knowledge of medical terminology preferred. + Exceptional listening skills required. + Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) + Multi-tasking, time management and prioritization skills considered an asset. + Bilingual Spanish would be an asset. **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.35 per hour - $26.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.4-26.4 hourly 4d ago
  • Intern II - Analytical Science

    Dexcom 4.7company rating

    San Diego, CA jobs

    The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. About Dexcom's Summer Intern Program: Are you passionate about innovative technology and improving lives? Dexcom's 12-week U.S. internship program offers a unique opportunity to work on impactful projects that support people living with diabetes. Designed to develop future leaders, our program provides hands-on experience, professional development, and exposure to real-world challenges in a dynamic, mission-driven environment. With flexible onsite, hybrid, and remote work options, we welcome talented students from across the country. Interns at Dexcom don't just participate-they lead. Join us in summer 2026 and help shape the future of healthcare technology! Internship Department Details: Department Name: Sensor R&D-Analytical Science Business Function: R&D Team Highlights: You'll have the opportunity to work hands-on with advanced analytical instruments and cutting-edge materials, contributing directly to product innovation and lab excellence. This role offers a dynamic environment where your technical skills in chemistry, data analysis, and problem-solving will drive real impact across cross-functional teams. Where you come in: You will conduct physical and chemical characterization of raw materials and finished goods, following established procedures and applying relevant standards and good scientific practices. You will assist in test method development and validation activities, contributing to the advancement of lab capabilities. You will maintain accurate and up-to-date lab records, notebooks, and documentation to ensure traceability and compliance. You will work collaboratively with technicians, staff engineers, and other team members to complete tasks on schedule. You will apply basic laboratory safety protocols, chemical hygiene practices, and ensure proper disposal of chemical waste in accordance with Dexcom and local EHS regulations. What makes you successful: You bring an interest in Analytical Chemistry and/or Instrumental Analysis, with experience in polymer and raw material characterization and an understanding of how material properties affect process, performance, and safety. You have hands-on experience with instruments such as GPC-MALS, NMR, FTIR, GC, and LC-QTOF, particularly in polymer applications. You are skilled in analytical techniques and instrumentation for polymers and composites, and can interpret structure-property relationships and their impact on processes. You are comfortable operating equipment like MDSC, TGA, TMA, rheometers, viscometers, and Instron to support comprehensive material analysis. What You will get from your Intern Program: A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. Meaningful work and assignments that impact your early career development. Participation in a targeted Learning Series that encourages professional development topics and provides insight into Dexcom's culture and career opportunities. Engagement in Social Events, Intern Recognition Awards, Paid Holidays, and more! Travel Required: 0-5% Experience and Education Requirements: Requires a completed Bachelor's degree. Must be a currently enrolled Master's, JD, or PhD student at an accredited college or university in a STEM discipline with an expected graduation date of December 2026 or later. Non-Exempt Salary Details: The annualized base salary range for this role is $35.00 to $45.00. Annualized values for non-exempt (hourly) positions are estimates, final annualized salary will depend on total hours worked. Final compensation package will ultimately depend on factors including relevant experience, skillset, knowledge, business needs and market demand. Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at ****************************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at ****************************. Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: ***************************************************** Code=MERITAIN_I&brand Code=MERITAINOVER/machine-readable-transparency-in-coverage?reporting EntityType=TPA_19874&lock=true To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
    $34k-40k yearly est. Auto-Apply 60d+ ago
  • IDN Key Account Executive II - Los Angeles South, CA

    Dynavax Technologies 4.6company rating

    Anaheim, CA jobs

    Dynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our diversified infectious vaccine portfolio, which includes HEPLISAV-B , our commercial product approved in the U.S. and the European Union, for prevention of hepatitis B virus in adults. We also supply CpG 1018 to research collaborations and partnerships globally. Currently, CpG 1018 is being used in development of COVID-19, plague, shingles, and Tdap vaccines. At Dynavax, our vision and work ethic are guided by the collective ideals underpinning our core values, and these form the basis of our dynamic company culture. We strive to maintain a culture where each employee is valued by the organization and where our organization is valued by each employee. We offer a highly flexible work environment for our headquarter employees where individuals work remotely and gather for in-person meetings when necessary. Dynavax is headquartered in the San Francisco Bay area, and our manufacturing facility is in Düsseldorf, Germany. The IDN Key Account Executive II will have full account responsibility and business ownership for assigned Accounts to establish and grow HEPLISAV-B sales. Working with the Director, Vaccine Sales this position will serve as the primary account owner with assigned IDN, Independent and Group Practice accounts. The IDN Key Account Executive II will be responsible for full top down and bottom up ownership and execution in assigned accounts with a primary objective of expanding Adult Hepatitis B Vaccination and greater adoption of HEPLISAV-B. This role will be responsible for understanding sales strategies and execution plans that enable HEPLISAV-B to meet its full revenue potential in assigned accounts. The IDN Key Account Executive II position will be expected to execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. This position is field based and will require daily travel. The ideal candidate should reside in or near Los Angeles, Riverside, or Orange County, but other locations in major metropolitan areas within the assigned territory will be considered. Responsibilities Responsible for achieving sales targets and owning/managing customer relationships for assigned Accounts. Assigned accounts will include large IDNs, independent customers and group practices. Serves as sole owner for assigned accounts - responsible for successful execution at all levels of the customer organization to achieve declared goals/objectives. Demonstrates a deep understanding of vaccine decision making, vaccine adoption and implementation process and key decision makers across all levels of assigned accounts. Responsible for developing, communicating, and monitoring an account strategy for each assigned account. Conducts quarterly business reviews with Director, Vaccine Sales. Execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. Develop relationships with key stakeholders at each level of organization who are responsible for implementation of vaccines. Partner with Director, Vaccine Sales to execute sales & marketing strategies to support HEPLISAV-B expansion within assigned accounts. Responsible for understanding competitive positioning, market dynamics and customer business models to identify opportunities across assigned accounts. Maintain accurate up-to-date customer records in the Account Management system. Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications. Foster Dynavax core values and leadership behaviors. Other duties as assigned. Qualifications Bachelor's Degree required from an accredited institution; MBA preferred. 3+ years of life sciences sales experience required; IDN/Hospital experience preferred. 2 years of vaccine or buy & bill experience required. 2+ years of strategic account management experience preferred. Knowledge of the IDN/Hospital landscape within assigned territory required. Previous health system account management experience is highly preferred. Strong proven strategic vision, business acumen and influencing skills to drive strategic and operational initiatives across the organization. Documented track record of consistent sales and growth success along with superb account management skills. Proven track record of financial/budget management experience. Knowledge of large health systems, including immunization related quality initiatives. Excellent oral and written communication skills, presentation and influencing skills. Ability to drive business results and identify new opportunities and strategies through strategic thinking and business planning. Experience in matrix management, change advocate. Heavy travel required. Key Competencies: Accountability, Customer Engagement, Customer Discovery, Business Acumen, Executional Effectiveness Ability to operate a motor vehicle. Ability to sit for prolonged periods; reach with arms and hands; lift and move small objects; and use hands to keyboard and perform other office related tasks including repetitive movement of the wrists, hands and/or fingers. Must be able to obtain all industry credentials and certifications. Additional Knowledge and Skills desired, but not required: C-suite leadership and account management experience within IDNs and Hospitals is highly preferred. California residents: for information on how we handle your personal information and your privacy rights as a job candidate, please see our Candidate Privacy Notice: ********************************************************************************************* Dynavax is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.
    $111k-143k yearly est. Auto-Apply 26d ago
  • Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)

    Maximus 4.3company rating

    Sacramento, CA jobs

    Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00
    $64k-79k yearly est. Easy Apply 4d ago

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