Blink Health jobs - 29 jobs

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! The Opportunity: BlinkRx is seeking a highly skilled and technically proficient Salesforce Administrator to lead and scale our Salesforce platform in support of our rapidly growing Provider Operations team. This role will be central in ensuring Salesforce evolves alongside our business, driving automation, integrations, and intelligent workflows that empower teams to perform at their best. As a senior technical expert, you will own the Salesforce roadmap, optimize system performance, and align platform capabilities with BlinkRx's broader business goals. You'll collaborate cross-functionally to design scalable processes, ensure data integrity, and build out next-generation tools using Salesforce Data Cloud and Agentforce Agents. Key Responsibilities Platform Administration & Management Own all aspects of user and license management, including setup, profiles, roles, permissions, public groups, OWD, and sharing rules. Maintain system security through regular health checks, release management, and proactive maintenance (Security Reviews, Optimizer, and Release Updates). Provide end-user support, manage help tickets, and conduct onboarding and ongoing training sessions. System Design & Automation Implement and optimize Salesforce configuration changes, including Flows, assignment rules, approval processes, dynamic page layouts, actions, apps, and mobile administration. Design intuitive UX experiences, using Screen Flows and automation to simplify requests, approvals, and opportunity progression. Drive data integrity and standardization across Salesforce and integrated systems. Integrations & Data Strategy Manage integrations with core applications such as HubSpot, Salesforce Data Cloud, Agentforce Agents and GTM automation tools. Develop and maintain data models in Salesforce Data Cloud to support advanced segmentation, insights, and automation through Agentforce agents. Partner with BI teams to ensure consistent cross-object data structures (ERD) for unified reporting in Salesforce and Tableau. Strategic Enablement Define and maintain the Salesforce platform roadmap, prioritizing business needs and technical scalability. Collaborate with stakeholders across Sales, Operations, and Product & Engineering to translate business requirements into impactful technical solutions. Continuously evaluate and enhance Salesforce processes to improve team productivity and customer experience. DevOps & Deployment Management: Manage change sets, sandboxes, and deployment pipelines (Gearset/Copado/DevOps Center) ensuring safe and traceable releases. Monitoring & Compliance: Use tools like Event Monitoring, Health Check, and Shield Encryption to ensure compliance with security standards and audit policies. Cross-Functional Collaboration Partner with Revenue Operations: Align Salesforce automations with GTM strategy, pipeline forecasting, and territory management. Work with IT & Security: Align platform security, MFA, and SSO (Okta) standards. A successful applicant will fit the following criteria: 7-10 years of experience as a Salesforce Administrator (or similar role) in a high-growth environment. Salesforce Certified Administrator or Advanced Administrator credential required. Deep expertise in Salesforce data architecture, ERD design, and cross-object reporting. Proven ability to design and implement Flows, approval processes, and automation frameworks at scale. Experience building and managing Salesforce Data Cloud models and Agentforce Agents. Strong understanding of Provider Sales and Operations processes. Excellent communication and stakeholder management skills. Highly curious, self-motivated learner passionate about optimizing user experiences. Customer-obsessed mindset, with a drive to continuously improve internal tools and external impact. Experience working in Agile/Scrum environments, participating in sprint planning, daily standups, and retrospectives. Skilled in using JIRA (or similar tools) for managing user stories, epics, and backlog prioritization. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! What You'll Do: The Warehouse Lead / Back-up Designated Representative (DR) will support daily operations in the wholesale distribution facility and serve as the backup Designated Representative (DR) when the DR is out of office. Key Responsibilities: Support daily operations with the receiving, pick, pack and shipping processes; ensure compliance with applicable regulations throughout operations. Support maintenance of facility SOPs as needed for update and review. Maintain accurate records for receipt, storage, handling, distribution, including lot numbers, expiration dates, and documentation of traceability (TI/TH/TS) as required under federal and state law. Ensure DSCSA compliance for incoming/outgoing product and verification of trading partners. Participate in audit readiness and inspection preparation for regulatory agencies (State Department of Health,FDA). Support onboarding new products and customers; build operational compliant processes and SOPs if needed to support. Complete and maintain state-specific qualifications to act as a back-up Designated Representative. Provide Basic Job Duties (in the absence of the Designated Representative) Supervises Warehouse Manager and all other employees in the facility Manages and is responsible for inventory control and security, including loss investigations Responsible for the overall security of the facility Responsible for ensuring that all written policies and procedures are followed Responsible for ensuring all employees and operations are functioning in compliance with all state and federal laws and regulations Responsible for overseeing and supervising all suspect/illegitimate product investigations and recalls Reporting losses/suspect product to the appropriate regulatory bodies Required Skills & Qualifications: A minimum of 3 years of full-time experience working directly for a pharmaceutical distributor (wholesale distributor/manufacturer/repackager) in a role with direct responsibility for drug receipt, storage, shipment, record-keeping, and compliance. Background in pharmacy, or active Pharmacist license in the state of Pennsylvania is preferred Experience with state board of pharmacy regulatory inspections, DEA audits, or FDA inspections. Familiarity with warehouse management systems (WMS) and environmental monitoring tools. Associates/Bachelor's degree in Pharmaceutical Sciences, Chemistry, or a life sciences/engineering field preferred. Understanding of pharmaceutical manufacturing/repackaging/relabeling operations, packaging/labeling controls, DSCSA (serialization/traceability), state licensing for wholesale/manufacturing/distribution, and cGMP fundamentals. Demonstrated experience with SOP development, regulatory audits/inspections, documentation systems, distribution records. Excellent verbal and written communication skills; ability to prepare regulatory documentation and reports. Proven ability to work in a regulated environment, enforce procedures, manage cross-functional teams, and respond to critical compliance events. Must be able to pass a background check and drug test Location: On-site (Cranberry Township / Erie) warehousing environment periodic participation in audits, inspections, and after-hours compliance activities. #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Program Overview: Our Pharmacy Operations Associate Program is a structured, full-time, rotational program designed for individuals interested in launching a career in healthcare and pharmacy services. Over the course of the program, you will rotate through key operational areas within BlinkRx's closed-door pharmacy operations. In each rotation you will learn critical business functions and skill sets while getting hands-on experience, mentorship, and the opportunity to contribute meaningfully to our mission. Upon successful completion of the program, you will be placed in a full-time role within the department that best matches your skills, interests, and organizational needs. Program Qualifications: High school diploma or GED equivalent. Associate or Bachelor degree is a plus Strong attention to detail and accuracy Ability to work in a fast-paced environment Excellent communication and interpersonal skills Patient-centric mindset characterized by a natural inclination for empathy, patience, and a strong desire to help others Basic computer skills- proficient in using computer for day-to-day tasks like navigating browsers, entering data accurately, and working on multiple tabs Ability to learn and adapt to new technologies Key Responsibilities: Enter and validate pharmacy-related data with accuracy and attention to detail Collaborate with internal teams to resolve data entry issues and support prescription fulfillment Engage with patients, providers, and insurers via phone and messaging to complete prescription processing steps Learn and utilize BlinkRx's proprietary tools and technologies Maintain patient privacy and adhere to security protocols Complete assigned learning modules, performance evaluations, and project milestones Rotational Areas May Include: Pharmacy Data Entry & Verification: Ensuring the accuracy and completeness of prescription data Prior Authorization Support: Complete and submit prior authorization forms Provider/Patient/Insurer Communications: Conduct outbound calls with patients, providers, and insurers to resolve routine and new issues with patients, doctors and insurers Location/Hours During Training Full time, On-site role in Robinson Township (Pittsburgh) 10 am - 6 pm EST Mon - Fri, 7 to 10 weeks (mandatory training) Location/Hours Post Training Full time, On-site role in Robinson Township (Pittsburgh ) Shifts: Variable 8 hour shifts with start times between 7:30 am and 1:00 pm EST Need to be open to rotating Saturday shifts Program Start Month : February, 2026 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! What You'll Do: We are seeking a highly organized and proactive Warehouse Associate who can support daily warehouse operations while also contributing to process-improvement initiatives and cross-functional projects. This hybrid role is ideal for someone who enjoys hands-on work but also excels in planning, coordination, and driving small to mid-sized operational projects. Key Responsibilities: Warehouse Operations- Receive, inspect, and process inbound shipments according to company procedures. Pick, pack, and stage orders with high accuracy and efficiency. Maintain organized inventory storage locations and perform cycle counts as needed. Operate warehouse equipment (e.g., pallet jacks, scanners). Uphold safety standards and ensure compliance with regulatory and company guidelines. Project Management & Process Improvement- Support or lead operational improvement projects such as layout optimization, workflow enhancements, or new systems implementation. Collaborate with cross-functional teams to coordinate timelines, resources, and deliverables. Track project progress, update documentation, and escalate risks or roadblocks. Collect and analyze data to identify bottlenecks and recommend solutions. Assist in implementing new systems or tools (WMS upgrades, barcode systems, reporting dashboards, etc.). Required Skills & Qualifications: 1-3 years of warehouse, logistics, or distribution center experience. Strong organizational and time-management skills. Basic understanding of project management principles (e.g., task tracking, status updates, stakeholder communication). Ability to work cross-functionally and adapt to changing priorities. Comfortable using warehouse management systems (WMS) and productivity tools (Excel, Google Sheets, project tracking software). Strong attention to detail and problem-solving abilities. Ability to lift 50+ pounds and stand for extended periods. Location: On-site (Cranberry Township / Erie) warehousing environment periodic participation in audits, inspections, and after-hours compliance activities. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! This is a hybrid role, onsite 3x/week in Pittsburgh, PA (Robinson Township), New York City (Flatiron District), or St. Louis (Chesterfield), MO locations. The Patient Services Operations team is central to advancing our mission to provide affordable care and deliver an exceptional patient experience. We are seeking a Technical Writer to join our Knowledge Management & Communications team. You would be responsible for all patient-facing content within Patient Services Operations. As we redefine how patients access and manage their medications, we need communicators who can make complex healthcare information clear, compassionate, and actionable. This is an ideal opportunity for a detail-oriented communicator who thrives on translating complex processes into clear, empathetic, and actionable content that empowers patients and drives consistency across all touchpoints. What You'll Do Serve as the primary point of contact for all patient-facing support content, including Help Center articles, IVR messaging, and macros. Write Help Center articles that empower patients with self-service, and train and optimize our AI Agent to better support customers. Design a Help Center structure that is intuitive and easy to navigate. Craft sample messaging that accelerates our agents' ability to support patients across all communication channels. Design AI-ready content by structuring information that supports conversational AI, ensuring accuracy, clarity, and alignment with patient needs. Keep content fresh and relevant by implementing processes that ensure materials reflect evolving team needs, business functions, product details, and program changes, and that updates flow into the AI Agent's training data. Audit and refine Help Center content to maintain consistency, accuracy, and trustworthiness across all channels. Maintain and refine a style guide to define best practices for creating patient-facing content. Collaborate with Marketing, CRM, and Digital Experience teams to drive content consistency across all channels and alignment with BlinkRx's brand. What You'll Need Bachelor's degree with 5+ years of experience in Technical Writing, Content Strategy, Knowledge Management, Communications, or related field. Healthcare experience is a plus. Demonstrated experience with technical writing and ability to provide work samples. Experience writing for AI Agent training is a plus. Familiarity with AI conversational design, prompt writing, or training AI systems with structured content. Strong ownership mentality and high-quality standards. You will be responsible for all of our team's patient-facing content. Experience developing and following style guides and tone of voice standards. Strong analytical skills and ability to translate raw data and feedback into clear, actionable content improvements. Exceptional attention to detail. Contact center or customer support content experience is a plus. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Description: As an Pharmacy Partner Coordinator, you will be the primary point of contact for our external pharmacy partners and will be responsible for maintaining effective communication regarding daily billing and operational inquiries to ensure shipment processing times are in accordance with company standards. You will also be responsible for managing the investigation, reporting, and patient communication for claims of potential incidents. Location : This is a fully onsite opportunity based out of our Robinson Township, PA office (Pittsburgh) Work Hours: Monday- Friday, 10AM- 6PM EST AND rotating Saturdays from 9AM- 5PM (based on business needs) Responsibilities: Manage all aspects of internal processing and shipping related escalations and needs, including but not limited to: Respond to internal shipping escalations promptly (expedited shipping requests, reshipments, etc.) Identify orders pending shipment on a daily basis with appropriate follow up and resolution Document all pertinent information and data discovery according to operating procedures Collaborate with pharmacist team to resolve billing, clinical and inventory inquiries received from external pharmacy partners Solve complex escalations that arise from other operational departments to ensure orders continue progressing as expected Collaborate internally with multiple departments to ensure operational inefficiencies and/or potential issues are identified and escalated Act as intermediary for external pharmacy shipping partners: Provide routing information and shipping instructions to external pharmacy partners to ensure deliveries arrive on time and at the correct location Confirm routing and shipping information for all mail deliveries, keeping a meticulous record of shipments, including confirmation of delivery Resolve issues that may prohibit a shipment from progressing as expected Manage all aspects of internal claims of potential incidents, including but not limited to: Monitor and manage open patient and pharmacy-reported incidents quickly and decisively Report required incidents in Healthicity Work to improve the logistics process by identifying areas of opportunity which include, increasing efficiency and developing innovative solutions for logistical issues Review daily reporting to ensure the business is on target to meet and exceed outcomes Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as state and federal laws Requirements: At least three years of pharmacy experience with demonstrated success in resolving third-party claims. High school diploma or GED required, Bachelor's degree strongly preferred Exceptional verbal and written communication skills Strong analytical thinking, sound judgment, and a solid operational mindset. Commitment to delivering exceptional patient care Ability to collaborate effectively within team and cross-functionally Advanced technical aptitude with the capacity to quickly learn and adapt to complex software systems. Experience with Google Suite Experience mentoring or informally training other employees is a plus Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Role Summary: The Provider Support Coordinator supports the Practice Access Management (PAM) team by executing administrative, data quality, and maintenance workflows required to accurately set up and sustain provider accounts and contacts in Salesforce. This role helps ensure ongoing data integrity while supporting provider engagement workflows, including targeted outbound outreach for marketing opt-ins, account readiness, and provider information validation. This role bridges data quality and provider engagement, ensuring accounts are prepared for subsequent successful PAM-led growth efforts. The ideal candidate is detail-oriented and process-driven, with strong communication and interpersonal skills, and is comfortable engaging professionally with provider offices. They are able to work effectively across automated workflows, manual validation, and cross-functional coordination, while confidently handling structured outbound engagement and professional communication with provider offices in support of ongoing operational and engagement workflows. Responsibilities: * Create, update, and maintain provider accounts and contacts in Salesforce following standardized processes to keep practice records accurate and complete. * Clean up records by fixing duplicate accounts and contacts, correcting associations, reassigning holding-account contacts, and ensuring proper account hierarchy. * Complete and validate required account and contact fields so downstream workflows and automation function as expected. * Monitor automated workflows and alerts; investigate and resolve issues flagged by systems or the PAM team. * Make outbound calls to provider offices to support marketing opt-ins, confirm communication consent, and verify key practice and contact details. * Recognize when a provider shows interest or requires follow-up during outreach and document relevant context. * Ensure clear, timely handoffs to the PAM team with accurate notes to support successful engagement. * Flag recurring issues, data inconsistencies, or process gaps and share them with the appropriate partners for follow-up. Qualifications: Required: * 1-3 years of experience in operations, administrative support, data entry, or sales operations * Strong attention to detail and data accuracy * Experience with CRM platforms (Salesforce preferred) * Excellent communication skills; comfortable conducting efficient, professional outreach with provider offices * Strong organizational and multitasking ability Preferred: * Healthcare operations or provider data experience * Familiarity with Salesforce Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! This is your opportunity to join a health-tech enterprise. Apply your pharmacy expertise in a new and exciting way that offers tremendous growth opportunities and the chance to be a part of a company that is revolutionizing pharmacy care. This is a full-time, onsite position based in Robinson Township. Responsibilities: Process pharmacy claims accurately and timely to meet client expectations Triage rejected pharmacy insurance claims to ascertain patient pharmacy benefits coverage Maintain compliance with patient assistance program guidelines Document all information and data discovery according to operating procedures Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred One year of Pharmacy Experience, having resolved third party claims Healthcare industry experience with claims background Strong verbal and written communication skills Attention to detail and a strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Hours/Location: Shifts: This is a full-time, 40-hour per week role. 3 shift options are available : Rotating shifts between 8 AM - 9 PM EST, Monday - Friday OR 12 PM - 8 PM EST, Monday - Friday EST (fixed shift) OR 1 PM - 9 PM EST, Monday - Friday EST (fixed shift) All shifts require a rotational Saturday shift 9 AM - 5 PM EST There will be a required shift during the 8 week training period of 10 AM - 6 PM EST Perks: Medical, dental, and vision benefits Holiday pay, paid time off, paid sick time Overtime eligible Casual dress code Free Snacks Free Parking #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! What you'll do: Manage a growing team of Patient Support Specialists and assist with the day-to-day operations of the Patient Support team to ensure operational excellence and adherence to SLAs Review and analyze team and individual Specialists' performance data to meet and exceed structured performance targets across the team Collaborate with cross functional stakeholders on the implementation of company and department initiatives to drive operational improvements & productivity gains to support business and linear team growth Manage the queue, backlogs and workflows of the Patient Support team and make tradeoffs to optimize performance Leverage customer insights and expertise to identify workflow and process improvements to optimize the overall customer experience Leverage your business expertise and use discretion to resolve complex and ambiguous escalations from Patient Success team Foster a collaborative, cohesive, and enjoyable team dynamic A successful applicant will fit the following criteria: Bachelor's Degree in Communication, Business Administration or equivalent degree/experience 3+ years of leadership experience in a fast paced environment 2+ years of customer service, call center, healthcare, pharmacy or other relevant experience Strong leadership; ability to provide critical and on-time feedback and coaching to team members and business partners Ability to leverage data to make crucial decisions independently Strong problem solving skills, especially when working with ambiguous information Attention to detail with a knack for precision and organization Confident, patient, respectful, and a clear communicator Onsite role in Robinson Township, Pittsburgh #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! About the Role We're looking for a UI Engineer / Architect to shape and scale the visual and interaction foundations of Blink's digital ecosystem. You'll partner with Product Design, Software Engineering, and cross-functional teams to evolve the shared frontend design system that drives consistent, high-quality experiences across all our products. This is a hands-on role that combines strong technical execution with a deep attention to design detail and end-user experience. You'll help teams deliver cohesive experiences faster by building the framework, components, and standards that make great design easy to implement, consistently high in quality, and delightful for users. What You'll Do Build and Evolve Components: Create and refine standardized UI components that deliver the highest standards of quality, performance, accessibility, and design fidelity. Ensure Quality & Consistency: Conduct code reviews, validate design fit and finish, and collaborate with the Design team through implementation reviews to ensure pixel-perfect execution. Maintain the Design System Library: Publish, document, and maintain components in our centralized library - ensuring scalability and ease of adoption across teams. Integrate into Existing Products: Work with teams to integrate design system components into existing products that are transitioning to shared UI infrastructure. Partner Across Engineering: Act as a consultant and mentor for other engineering teams, promoting best practices for using and extending the design system. Prototype & Explore New Ideas: Create live prototypes and proofs of concept to test and validate new patterns, workflows, and UI paradigms before full-scale development. What We're Looking For Preferred Experience 7+ years of professional experience in front-end or UI engineering. Proven experience working on enterprise-scale or complex professional software. Prior contributions to a frontend design system at scale. Experience integrating UI components into a complex ecosystem. Comfort with rapid prototyping and experimentation. Experience working in industries such as healthcare, fintech, or other regulated domains is a plus. Technical Expertise Strong proficiency in React, JavaScript, and modern front-end tooling. Expert use of modern AI-assisted tools (e.g., Cursor, GitHub Copilot, ChatGPT) Proficiency in Figma, including interpreting design to code and collaborating on component architecture and responsive principles. Familiarity with the Storybook or similar environments. Understanding of WCAG accessibility standards and UI performance optimization. Collaboration & Craftsmanship Strong appreciation for design quality and the subtle details that make interfaces intuitive and engaging. Ability to communicate effectively with designers, engineers, and product managers. A proactive, problem-solving mindset - especially when bridging design and engineering. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! The Role: Operational Excellence Manager (Pharmacy Operations) The Operational Excellence Manager (Pharmacy Operations) is part of Blink's Patient Services Operations team, which leads our mission to make prescriptions more affordable and deliver the best patient experience. Reporting under the Operational Excellence umbrella, this role drives process improvement, standardization, and efficiency across Hub Pharmacy Operations. You'll partner cross-functionally with Patient Services Operations, Product & Engineering and Data to identify inefficiencies, streamline workflows, and execute initiatives that enhance scalability, quality, and patient impact. The ideal candidate is both a strategic thinker and hands-on executor, skilled at translating operational needs into scalable processes, tools, and data-driven insights. Responsibilities Process Improvement & Operational Design: Drive initiatives that improve pharmacy operational efficiency, quality, and scalability. Identify bottlenecks, redundancies, and automation opportunities. Document end-to-end workflows and partner with Product and Engineering to implement process enhancements into the product platform. Project Execution & Cross-Functional Collaboration: Lead cross-functional initiatives from concept through delivery, ensuring timely execution and alignment with organizational goals. Translate business needs into actionable plans and support the rollout of new workflows, offerings, and features. Build consensus, track progress, and maintain clear communication across teams. Analytics & Reporting: Use data to guide decisions and measure the impact of operational initiatives. Develop key performance metrics, analyze trends, and conduct root-cause analysis on performance gaps. Collaborate with the team analyst to build dashboards and share insights that drive continuous improvement. Operational Excellence: Foster a culture of operational excellence through standardized documentation, clear metrics, and continuous improvement. Define and demonstrate what “good” looks like, driving adoption of best practices across Pharmacy Operations. Must-Have Qualifications Experience: 5+ years in pharmacy operations, healthcare operations, or process improvement; experience leading cross-functional initiatives in a high-growth or healthcare environment preferred. Project Management: Proven ability to plan and execute multiple initiatives from concept to completion, managing timelines, deliverables, and stakeholder alignment. Analytical Skills: Strong ability to interpret data, identify trends, and translate insights into actionable process improvements; experience with Google Sheets, SQL, and/or BI tools. Process Improvement: Familiarity with Lean, Six Sigma, or other continuous improvement methodologies; skilled at documenting workflows and standardizing processes. Technical Fluency: Proficiency with Google Workspace tools (Sheets, Slides, App Script) and comfort with light technical solutioning or automation. Communication & Collaboration: Excellent written and verbal communication skills with the ability to influence and align cross-functional teams. Adaptability: Thrives in a dynamic, fast-paced environment with shifting priorities; able to balance strategic thinking with hands-on execution. Mission-Oriented: Motivated by Blink's mission to improve medication access and passionate about delivering scalable, data-driven operational solutions. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! The Opportunity The Patient Services Operations team is central in advancing our mission to provide affordable care and deliver exceptional patient experience. We are seeking a Workforce Management Forecasting & Capacity Planning Senior Analyst to join our Operational Excellence team. This individual will own the forecasting and analytics foundation that drives workforce strategy, staffing, and performance across our contact center and pharmacy operations teams. This is an ideal opportunity for a highly analytical, detail-oriented, and proactive problem-solver who thrives in fast-paced, data-driven environments. Responsibilities Build and maintain accurate short- and long-term forecasts for contact center and pharmacy operations across multiple workflows/teams. Identify business drivers influencing volume trends (e.g., demand, seasonality, marketing, and product launches). Translate forecasts into actionable capacity and staffing plans that balance efficiency, service levels, and budget goals. Partner with Operations, Finance, and HR to align hiring plans and resource needs with business growth. Analyze trends, variances, and real-time data to improve forecast accuracy and support operational decisions. Develop dashboards and reports that communicate insights and recommendations to leadership. Support scenario modeling for new programs, process changes, or technology enhancements. Collaborate with Workforce Management and Product/Engineering teams to optimize systems and forecasting tools. Contribute to building scalable, data-driven processes that enhance operational efficiency and patient experience. Qualifications 4-6+ years of experience in forecasting, analytics, workforce planning, or related roles - ideally in healthcare, contact center, or tech-enabled operations. Bachelor's degree in Mathematics, Statistics, Economics, Operations, Data Science, or a related quantitative field. Advanced proficiency in Excel/Google Sheets, SQL, Python, and data visualization tools (e.g., Tableau) and experience with forecasting techniques. Strong quantitative reasoning, data modeling, and problem-solving abilities. Ability to translate complex data into clear, actionable insights. Excellent written and verbal communication; skilled at presenting analytical findings to diverse audiences. Curious, adaptable, and proactive - thrives in fast-paced environments and takes ownership from analysis through execution. Location: Onsite in our Pittsburgh, PA location Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! About the Role As a Senior Software Engineer II at Blink, you'll take on some of our most critical technical challenges and deliver high-impact solutions that shape the future of our products and platforms. You'll lead the design and execution of initiatives that often span multiple teams, ensuring millions of customers have seamless, affordable access to prescription medications. You'll work hands-on to build scalable, reliable systems while also influencing technical strategy, mentoring engineers across the team, and partnering closely with product, design, data, and operations to accelerate Blink's growth. We believe in pragmatic engineering using trusted tools like AWS, Python, JavaScript, MySQL/Postgres, and Linux. We value simplicity, bias for action, and a deep focus on customer impact. As a Senior Software Engineer II, you'll be both a builder and a leader raising the bar for technical excellence and helping drive Blink forward. Role Success You are an engineer who thrives on solving some of the most complex and meaningful challenges in healthcare. You have a track record of delivering technical solutions that span multiple teams and systems, and you're excited to build products that give our customers the best possible experience purchasing prescription medications. We believe in using a small number of well-known tools like AWS, Python, Javascript, MySQL, and Linux. We are looking for Senior Engineer II candidates who value simplicity, pragmatism, and impact - engineers who not only write code, but also take on broad ownership, drive cross-team initiatives, and mentor others to raise the bar. Senior Engineers II at Blink take ownership of our hardest, most strategic problems. Your job is to envision and refine solutions that scale across teams, set high standards for engineering excellence, and execute with autonomy and accountability. You will collaborate closely with talented cross-functional teams - designers, product managers, data scientists, marketers, and operators - as well as across multiple engineering groups. Through these partnerships, you'll shape technical direction, grow our business, and above all, ensure that our customers have access to the least expensive and highest satisfaction pharmacy experience on earth. At Blink, we determine the specific focus of engineering roles through the interview process. Key potential areas of ownership include: our telemedicine platform; our home delivery experience; our growth systems; our core pharmacy platform; and new product line development. We'll work with you to find the right fit. Key Focus Areas: You'll own one or more strategic initiatives, which may include: Our telemedicine platform The home delivery experience Growth experimentation and personalization Core pharmacy infrastructure Development of entirely new product lines What You'll Do Technical Leadership & Execution Design and evolve backend and frontend architecture for scalable, high-performance systems Write clean, efficient, and maintainable code Lead code reviews and promote engineering best practices Investigate and resolve complex performance or reliability issues Drive the release of new features end-to-end with testing, documentation, and monitoring Team Development & Mentorship Provide technical guidance and coaching to senior and junior engineers Help shape our engineering culture by modeling ownership, curiosity, and high standards Foster strong cross-functional collaboration to ensure alignment between engineering, product, and business Innovation & Learning Stay ahead of industry trends, tools, and technologies-and bring them back to the team Rapidly prototype, test, and iterate on ideas with a learning mindset Champion experimentation and data-driven decision making Communication & Feedback Communicate complex technical topics clearly to technical and non-technical audiences Give and receive feedback with empathy and honesty Build trust within and across teams to unlock high-impact collaboration What We Are Looking For 7+ years in a software engineering role, with significant experience driving initiatives that span multiple teams or systems. Strong system design and architecture expertise, especially in distributed or large-scale platforms. Experience owning projects or domains from design through delivery and ongoing evolution. Proven ability to mentor other engineers and improve team performance. Comfortable influencing technical direction and building consensus among multiple stakeholders. Collaborative and communicative - a Class-A communicator who simplifies complexity, builds alignment, and drives clarity. BA/BS degree in Computer Science or related field; advanced degree preferred but not required. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Data entry of electronic, faxed, and verbal prescriptions as per Blink protocols Handle provider/physician communications including, but not limited to voicemails, outbound and inbound calls Resolve open issues submitted by a variety of departments, including pharmacists, other technicians, and Incident Coordinator team Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Other duties as assigned in Pharmacy Technician role Requirements: Minimum 6 months prior Pharmacy Technician, or similar industry experience required PTCB or NHA certification required prior to joining or willing to become certified within 120 days of starting employment Professional phone presence in a support/service capacity Attention to detail with a high degree of accuracy Strong technical aptitude and ability to learn complex new software Competent in basic pharmacy calculations Shifts: 3 available shift options: 12 PM - 8 PM EST (Monday - Friday with rotating Saturdays) 1 PM - 9 PM EST (Monday - Friday with rotating Saturdays) Rotational 40-hour per week shifts are also available between the hours of 8 AM - 9 PM EST (Monday - Friday) and Saturday 8:30 AM - 5 PM (rotating Saturdays) *** All shifts require rotational Saturday shift 9am-5pm*EST * Location: Onsite full time position in Robinson Township (Pittsburgh) Perks: Full time position, on-site in our Robinson Township office; Closed door environment Paid Time Off - Vacation and Sick Time Health Benefits, 401K Holiday pay Overtime eligible (if available) Casual dress code #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Full-time onsite role in Pittsburgh, PA (Robinson Township) People and Culture Partner, Pharmacy Operations We're seeking a People and Culture Partner to support our rapidly growing Pharmacy Operations team at BlinkRx. Reporting to and partnering closely with the Senior HR Business Partner, this role will coach frontline managers, support core HR processes, and help foster a positive, high-performance culture. BlinkRx is a fast-paced, high-growth company. To thrive here, you must be comfortable with change, adaptable to shifting priorities, and proactive in solving problems. Responsibilities Employee Relations & Compliance Meet regularly with frontline managers, particularly new and junior leaders, to provide coaching and guidance on employee relations, performance management, and day-to-day people issues. Review and approve corrective actions and performance improvement plans in collaboration with the Senior HRBP. Advise managers on documenting and delivering performance and conduct-related feedback. Assist with employee investigations, including gathering documentation, summarizing findings, and escalating issues as needed. Support responses to unemployment claims and other employment-related legal matters in coordination with the Sr. HRBP and legal team. Employee Experience & Operational Support Partner with the People Operations team and external leave vendor to coordinate FMLA, LOA, and accommodation requests. Support new hire onboarding in coordination with People Operations, IT, and Workplace Services. Conduct exit interviews for hourly employees and collect and summarize feedback. Ensure accurate completion of termination forms, checklists, and supporting documentation. Maintain offboarding records and identify potential trends in exit data. Collaborate with Workplace Services to plan and coordinate employee engagement events that enhance the employee experience. People Programs Partner with the Talent Programs and Operations teams to support the annual performance review cycle, calibration sessions, and goal-setting processes. Help drive change management and communication efforts tied to HR programs, org updates, and new initiatives impacting the Pharmacy Operations team. Well versed and familiar with HR metrics and basic data analysis/leveraging data insights to help inform decision-making and proactively identify opportunities for improving performance, engagement, and retention. Qualifications Bachelor's degree in Human Resources, Business, or a related field is required. At least 5 years of HR Business Partner or generalist experience, specifically supporting hourly employee populations. Strong knowledge of employment law, HR policies, and compliance best practices. Experience coaching new and junior managers and navigating basic employee relations issues independently. Excellent communication, problem solving, and documentation skills. Experience in pharmacy or healthcare settings or experience in hyper scaling start ups is preferred Experience operating in a fast-paced, high-growth, and constantly evolving environment. Ability to work independently while building strong, trust-based relationships across teams. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! This is a full-time, onsite position based in Robinson Township. Responsibilities: Process pharmacy claims accurately and timely to meet client expectations Triage rejected pharmacy insurance claims to ascertain patient pharmacy benefits coverage Maintain compliance with patient assistance program guidelines Document all information and data discovery according to operating procedures Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred One year of Pharmacy Experience, having resolved third party claims Healthcare industry experience with claims background Strong verbal and written communication skills Attention to detail and a strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours Full time position hourly, on-site role in Pittsburgh (Robinson) Availability for Monday-Friday across various 8 hours shifts : 8am- 4pm EST , 9am- 5pm EST, 1pm- 9pm EST Availability for rotating Saturday shifts 9am-5pm Scheduling flexibility, as your schedule may change over time according to business needs Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Daily snack stipend for onsite marketplace Pre-tax transit benefits and free onsite parking #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required (1-2+ years at minimum) Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Full time position, on-site in Pittsburgh Hours/Location: Shift: 3 available Shift Options Rotating shifts, 40 hours/week between 8 AM -9 PM EST , Monday - Friday OR 12 PM - 8 PM EST, Monday - Friday (Fixed Shift) OR 1 PM - 9 PM EST, Monday - Friday (Fixed Shift) Onsite full time position in Robinson Township Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks Free Parking #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! The Role: The Patient Services Operations team is at the forefront of the company mission to bring affordable prices and deliver the best possible experience for all of our patients. We are seeking an experienced performance & project management leader to join our team. This leader will manage external partner relationships, drive performance excellence and innovation, and collaborate with other Blink teams to positively impact customer experience. The ideal candidate will draw from experience in Business Process Outsourcing (BPO) account management, contact center key performance indicators, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, own project strategy and execution, and make data-backed decisions in a high-stakes, high-speed environment. What you'll do: ● You will collaborate with partner-based teams to deliver the highest standard of customer obsession and service delivery. ● You will manage relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction. ● You will have a key role in defining the long-term network and vendor strategy ● You will identify, develop and optimize organization processes, playbooks, or tools. ● You will deep dive inefficiencies; drive improvement through scalable mechanisms. ● You will triage issues, owning resolution, root cause analysis, and corrective action plans ● You will benchmark and facilitate best practices, analyze and monitor compliance; drive improvements through reporting and recommendations. ● You will review and drive execution of contracts with a focus on commercial terms: pricing, payment terms, volume commitments, rebates, etc; liaise with the legal team in the execution of agreements.A successful applicant will fit the following criteria: ● Bachelor's degree or equivalent working experience; ● Experience in the healthcare industry is a plus. ● 7+ years of experience as Partner Manager for Outsourced Customer Service. ● 5+ years of project management experience. ● Excellent stakeholder management and relationship-building abilities, coupled with strong written and verbal communication skills. ● Skilled at negotiating high-impact agreements in fast-paced, high-growth environments. ● A proven ability to navigate ambiguous situations and drive resolution, along with experience managing complex, cross-functional initiatives. ● Strong analytical skills ● Ability to thrive in a fast-paced, dynamic environment and navigate ambiguity. ● The ability to travel as needed up to 50% of the time. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! What You'll Do: Manage, monitor, and maintain our network infrastructure, including Starlink, Meraki switches/WAP, Palo Alto firewalls/VPN, AWS VPC, and AWS Transit Gateway Serve as a technical architect and consultant to other engineering teams by assisting them with network design and troubleshooting in a microservices & container-based environment (AWS, Kubernetes) Work with IT leadership on projects, identify new products & solutions, and research solutions Promote good network design practices by emphasizing Secure & compliant implementations, Redundancy/high availability, and Automation Mentor and train service desk technicians to help them provide level 1 and 2 support Act as the technical escalation point for network issues Configure, harden, and patch network devices & services according to security best practices and recommendations Monitor security alerts and investigate security incidents Maintain technical documentation about the systems you manage Communicate with stakeholders by keeping them informed of incident progress, notifying them of upcoming changes, or scheduled downtime Participate in on-call support rotation Duties will be primarily focused on Network administration, with backup provided to the systems engineering colleagues for Windows and Linux server administration. What You'll Need: 5+ years of experience managing on-prem & cloud network environments Experience in network design and troubleshooting in a cloud-based microservices environment (AWS, Kubernetes) Expert-level knowledge of enterprise network protocols & platforms such as IPSec, VPN, DNS, SNMP, OSPF, BGP, AWS VPC, Security Groups, peering, and routing Deep understanding of cloud and virtualization technologies and how they impact network performance and design Ability to manage an integrated cloud-based (AWS) and physical office-based infrastructure Strong understanding of network security requirements & best practices, and ability to analyze & respond to security incidents Hands-on experience with network monitoring and troubleshooting tools, including Wireshark, tcpdump, Fiddler, PRTG, Nagios, NewRelic, Grafana, Thousandeyes, Foxpass, and nmap Mid-level Windows and Linux server administration capabilities Experience writing and documenting detailed project proposals Experience working with vendors to solve issues, discuss roadmaps, and implement improvements Ability to adapt and solve problems in a fast-paced environment Strong interpersonal & communication skills, and ability to collaborate with others Industry certifications a plus (Cisco CCNP, Palo Alto PCNSE/PCNSA, Network+) Ability to travel up to 25% Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.