Blink Jobs

Role: Associated Producer Term: 1099 - (option to convert W2 Full-time) Salary: $72k /annual; paid semi-monthly Benefits: Medical, Dental, Vision Insurance (60% Company-covered); 401(k) Program Eligibility. 15 days PTO Target Start Date: 07/01/2022 Blink is a content agency that specializes in building fully integrated creative teams for global organizations including Google and Airbnb. Our expertise in scaled creative production spans content curation and strategy, narrative filmmaking and photography, workflow and technology design. Our teams combine the best practices of scaled and campaign creative production, storytelling, journalism, and technology development to achieve remarkable results for our ambitious partners. Brands turn to us for straight-line solutions and ideas that scale. We are looking for an experienced and driven Associated Producer with a deep interest in making sure film stays on time and budget. You would be responsible for assisting your Senior Producer in consulting our clients and BD managers on incoming scopes of work, developing production timelines and budgets, carrying these projects from pre-production to post production. You're an advocate for our crews, the creative, and ultimately the success of our clients. This role partners closely with our team of Senior producers and reports to the Executive Producer and HOP. At your core, you help everyone involved move quickly through obstacles so we can tell the best stories that can be told. You're adding value every day by: Working with your Senior Producer to bring on key creative partners (crew) such as a DP (director of photography), a production designer, casting agents, sound assistant, etc Assiting in developing and managing budgets and production schedules. Assisting all logistics and business operations on your projects and accounts. Assisting all aspects of physical production in partnership with internal Blink teams. Exercising great time management, organizational skills, and flexibility. Ensuring the accuracy and quality of work being performed with the utmost attention to detail. Tracking incoming work requests from inception through delivery to the client, managing client's deadlines and freelance crew you contract. Assisting the tracking deliverables and mapping trajectories for successful and timely deliveries to our clients. Requirements 5+ years of experience in commercial film production, with expertise in branded documentary video, social media and story development alongside brands and agency stakeholders. Resourceful and capable of thinking creatively and pursuing solutions relentlessly. Excellent verbal and written communication skills. Must be able to work independently and operate within the limitations of remote and virtual work-life.

Blink is the user experience firm for the world's leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA. This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink's largest client partners. We are looking for a strategic and innovative UX Researcher who is passionate about uncovering user insights and translating them into impactful design decisions. In this role, you will focus on competitive analysis, pulling inspiration for projects, and setting up and running usability tests or interviews. You will collaborate primarily with the UX design team, including content management, to provide foundational research and ensure designs are user-centric and impactful. This role is ideal for someone who is curious, analytical, and driven by understanding user needs. If you are passionate about uncovering insights, guiding strategic decisions, and influencing design with research-backed data, this role is perfect for you. The primary focus will be on qualitative research methods, competitive analysis, user testing, and synthesizing insights to drive impactful design decisions. Duration: Through December 2025 Location: Hybrid from Boston, MA What you will be doing Competitive Analysis and Inspiration GatheringConduct competitive analysis and pull inspiration for various projects to provide designers with a solid foundation.Identify emerging trends, best practices, and innovative design solutions in the industry.Present competitive insights and inspiration in clear, actionable formats for the design team.User Testing and Research ExecutionSet up and run usability tests or interviews, including Maze.com testing, to gather user feedback on designs.Conduct both generative and evaluative research depending on project needs.Utilize qualitative research methods to uncover user motivations, behaviors, and pain points.Support both moderated and unmoderated testing to validate designs and enhance user experiences.Research Synthesis and DeliverablesSynthesize research findings into clear, concise insights to inform design decisions.Create executive summaries and other deliverables that effectively communicate research findings.Support both personas and archetypes and assist with journey mapping where relevant.Measuring Impact and Research EffectivenessMeasure the impact of research on product design and business metrics.Track research effectiveness and report on ROI (nice-to-have).Ensure that research insights lead to actionable design and business decisions.Optional Exploration and InnovationExplore AI and emerging tools to enhance research methodologies and data synthesis when appropriate.Experiment with innovative research techniques as time allows to gain deeper user insights.Cross-Functional Collaboration and SupportCollaborate primarily with the UX design team, including content management, but also with Product Owners, Journey Managers, the data team, the customer research team, and other stakeholders.Facilitate research workshops and brainstorming sessions to align teams on user needs and strategic directions.Partner with designers to ensure user insights are effectively integrated into design solutions. Your background2-4 years of professional experience in UX research.Strong background in competitive analysis, usability testing, and user interviews.Experience with a variety of UX research methods, with a focus on qualitative research approaches.Proficiency in FigJam and Miro for synthesis, or familiarity with other whiteboarding tools.Strong analytical skills and ability to synthesize complex information into clear insights.Excellent communication and presentation skills, with the ability to influence design decisions.Ability to work independently and as part of a collaborative team. $120,000 - $130,000 a year DOE Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.

Trademark Tours is hiring Tour Guides and Tour Managers! Daniel Andrew Bodt co-founded “The Hahvahd Tour” in 2006 during his final year at Harvard. Though a student he often viewed his school through the lens of an outsider. Using only iconic straw hats, handheld signs, and a booming voice, he spent the summer attracting tourists throughout Harvard Square to join for 70 minutes of hilarious history and insider knowledge. In 2021 the company was acquired by Harvard Student Agencies, the largest student-run corporation in the world. Today, Trademark Tours is the leading tour operator serving Harvard and MIT. The business is run by Harvard Student Agencies. Dozens of students run the day-to-day operations. Our clients include some of the largest tour operators in the world. Tour Guide Description: We are searching for charismatic undergrads to join our team giving tours of Harvard & MIT. You are already an expert on being a Harvard or MIT student. We teach you our aware-winning tour script to make you an expert on Harvard or MIT history! Pay for tour guides starts at $15/hour plus tips and goes up to $22/hour plus tips for specialty tours. Paid training takes about two weeks. Tour Manager Description: As a Tour Manager, you become the unofficial mayor of Harvard Square for the duration of your shift. Greet people as they come off the subway, distribute tour maps, give directions, and encourage guests to take our tour. This job is a fun way to meet lots of your fellow students. Training is less intensive than becoming a guide. Pay for tour managers starts at $24/hour. Our customers are visitors, tourists, prospective students, and everything in between. Start your journey with us today!

Become a Virtual Instructor for The Academies by Harvard Student Agencies Benefits of Becoming an Academies Instructor: Engage with high-achieving students & teach subjects you're passionate about. Reasonable college student hours! Our programs start at 12pm ET on Saturday & Sunday. Programs in Business, Coding, Government & Pre-Medical Studies. Programs Offered: Business Coding Government Pre-Med Finance Want to Learn More? What: Instructors are responsible for teaching and engaging a class of 10-20 high school students within a specific subject. When: Standard shifts are Saturday & Sunday from 12-4pm ET. Partner program shifts are Saturday & Sunday 9am-12pm ET. Multiple dates throughout the semester, allowing instructors to choose programs they want to teach. International programs with varying hours/days. How: Remotely on Zoom! You can teach from anywhere. Pay begins at $20/hr and goes up $2/hr for every 32 hours taught, all the way up to $30/hr. (This could become your tenured Harvard job!) Apply Now For more details and to apply, visit: academies.hsa.net Apply Now for either position to make a significant impact on high school students and gain valuable teaching experience.

Cleaners & Dorm Essentials is Hiring for the Fall! Are you looking for a flexible and rewarding job on campus? Join our team as a Delivery Associate or Sales Associate and be a part of a dynamic service for Harvard students! Delivery Associates As a Delivery Associate (DA), your main role will be to pick up and drop off laundry for our customers, primarily Harvard students. We also partner with businesses around Harvard, and you may be tasked with their laundry pick-ups and drop-offs as well. Each shift lasts 1-3 hours depending on the number of laundry bags requested. You'll be assigned to the river, yard, or quad houses based on your familiarity or schedule preferences. Shift Details: Pick-up Shifts: 8am - 12:30pm Drop-off Shifts: 3pm - 9pm Perks of the Job: Hourly Wage: $20/h for Delivery Associates, $22/h for Senior Delivery Associates Bonuses for Extra Tasks: Empty Water Jugs: $1 per jug Full Water Jugs: $7 per jug Water Coolers/Bubblers: $10 per cooler/bubbler MicroFridges: $20 per fridge BiggerBeds: $25 per bed Senior Delivery Associates also help train new team members, adding valuable leadership experience to your resume. Sales Associates Sales Associates (SA) are responsible for staffing the storefront from 1pm-3pm, Monday to Saturday. You'll answer customer questions, manage the exchange of laundry bags with our vendor, and update our laundry software. Shift Details: Storefront Shifts: 1pm - 3pm, Monday to Saturday Perks of the Job: Hourly Wage: $15/h for Sales Associates, $17/h for Senior Sales Associates Senior Sales Associates will assist in training new hires, providing an opportunity to develop your mentoring skills. Ready to join a supportive team and earn great pay? Apply now to become a Delivery Associate or Sales Associate!

Blink is looking for a UX Researcher to join us for our paid, summer internship program. Our internship allows researchers to experience real, client-facing work in the fields of product design and user-centered design. While you'll be exposed to a variety of studio projects, the summer internship program focuses on pro-bono client projects. Projects from past years include work with Wellspring, Partner to Decide, Rescuing Leftover Cuisine, Welfie, ImpactMapper, and Sistah Biz. A few reasons we feel our summer internship program shines bright in our industry: ● Our program provides interns with a fully immersive user-centered design project experience. From discovery workshopping and conception ideation to prototype testing and design documentation, you'll work closely with Blink designers and researchers, client stakeholders, and fellow interns. ● Each intern has a Blink manager providing mentorship, direction, and support to ensure an experience of learning and growth. Our studio environment is also hungry for your new ideas to expand our perspective and push our design practice forward. The work details:● Location: There is a location requirement to reside in the following location during the internship: Boston, MA (Blink studio location). However, interns are not required to come into the studio every day. We encourage our intern cohort to utilize in-person work for collaboration, mentorship, and studio events.● Hourly Pay rate: $25/hr● Project Duration: Our internship runs 12 weeks from June 2nd to August 22nd.● Internship Applications Close: Friday, March 7th, 2025, at 5 pm PST. What you'll be doing: Collaborate and contribute across our user-centered design process. Participate in client meetings to understand business needs and project objectives; build client presentations to showcase work within the project. Contribute to all aspects of UX research: create study plans, recruit participants, conduct user interviews, conduct qualitative analysis, and make design recommendations. Bring a point-of-view into our practice, put forward brave ideas, and make something you love. Participate in company and research practice group activities. What we are looking for: A digital portfolio showcasing experience with core UX research methodologies and skills. Fundamental understanding of UX research and the design process, preferably through college-level coursework or direct experience. A desire to learn, grow, and contribute in a fast-paced agency environment. Strong written, visual, and verbal communication skills to collaborate with team members and project stakeholders. Demonstrated ability to think critically, organize and prioritize findings, and identify trends/patterns. $25 - $25 an hour Our Pay Philosophy We provide clear career paths and opportunity for growth, while maintaining a strong sense of inclusivity in our workforce. We continue to infuse the same philosophy when it comes to posting positions by practicing salary transparency; each role is assigned a clear salary band which our recruiters will review at the start of the interview process. Please note, if your experience looks a little different from what we've identified and you think you could be a great addition to the team, we'd love to learn more about you. Please include a cover letter in your application explaining why you feel you're right for Blink! For more insights into this internship, read these blog posts from Blink's past interns:How to make the most of a remote design internship Making the most of a summer internship experience through collaboration About Blink Blink UX, an Mphasis company, is a design consulting firm creating products that people use, love, and remember. Blink has over two decades of experience in UX research, strategy, and design partnering with innovative industry leaders including Amazon, Chase, Gates Foundation, Google, Meta, and NASA. Our Culture Maintaining a positive company culture requires the same careful curation, management, and rigor as any other aspect of a business. At Blink, we consciously design our culture to ensure that employees have the structure and guidance they need to fully develop their skills and abilities for a happy and rewarding career. Be sure to read up on the unique aspects of our company culture framework and ensure they align with your working style. EEO When hiring, we aim to build teams of compassionate people with diverse experiences, thoughts, and skills. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual preference, gender identity or age, disability or length of time spent unemployed. Following your application submission we encourage you to disclose personal demographic information in order to help us comply with federal and state Equal Employment Opportunity record keeping requirements. We will also use this information in an anonymous aggregated form to help us measure and improve diversity at Blink.

Become an On-Campus Instructor for The Academies by Harvard Student Agencies this Summer On-Campus Academies Instructor Location: Harvard University Commitment: Full-Time (Monday to Friday, 8:45am-5:15pm with 30 min lunch break) Duration: Full Session: June 3rd to August 8th (July 4th week off - 9 total weeks of work) Partial Session: Some Instructors may be hired for shorter periods depending on program demand and Instructor availability Compensation: $37.50 per hour ($1500 weekly) + Housing Stipend Are you passionate about teaching and making an impact on young minds? The Academies by Harvard Student Agencies is hiring full-time instructors for its on-campus pre-professional summer programs. This is an exciting opportunity to work with high-school students from diverse backgrounds and build their skills through engaging curricula. Programs Offered: Business Coding Government Pre-Med Finance Responsibilities: Collaborate alongside co-instructors to teach a class of high-school aged students Each Academies program is a week long - you will likely be teaching new students every week Class sizes vary by subject but we target a student-instructor ratio of no more than 15:1 Deliver engaging and interactive lessons based on our provided curricula. Create an inclusive and supportive learning environment Monitor student progress and facilitate them in creating a capstone project that will be presented to their parents Assist with program logistics if necessary Qualifications: Current Harvard undergraduate student or recent graduate Passionate about education and working with students Strong communication skills Ability to commit to working from full time for given program weeks No prior teaching experience necessary! Apply Now For more details on The Academies: academies.hsa.net If you have any questions, feel free to email [email protected] or [email protected] Apply Now to make a significant impact on high school students and gain valuable teaching experience.

We are seeking an experienced and highly motivated Clinical Manager to lead and oversee clinical operations in a home health setting. Schedule: Full Time, 8am - 5pm Would not have a team of clinicians reporting to them. Responsibilities: • Clinical Leadership and Compliance: Supervised day-to-day clinical and office operations. Is available to staff and patients during hours of operation. Ensures services are in compliance with professional standards, agency policy, and state and federal regulatory requirements. Serves as a back-up support for positions as needed: PCM, CSS. Leader in absence of the Territory - Administrator.• Clinical Oversight of Patient Care: Coordinates referrals. Coordinates patient care with an interdisciplinary team approach. Assures the development, implementation, and updating of the individualized plan of care. Evaluates the quality of clinical care, ensuring that patient needs are casually assessed. Collaborates with clinicians and physicians regarding patient transfers or discharges. Reviews discharge assessment data, Edit/Lock Discharge OASIS, and discipline only discharge. Daily management of KPIs, workflow, escalation/complaint calls. Guides professional clinicians on implementing Emergency Care Protocols. • Clinical Oversight or Personnel: Assures clinicians including contract staff have required training, competency, and supervision. Makes patient and personnel assignments assuring that assigned staff have demonstrated competence in the required tasks/services. Ongoing coaching and mentoring of field clinicians.• Quality and Compliance: QAPI owner and participation in QA and performance improvement activities. Reviews/investigates incidents, analyzes for trends, implements corrective action plans as needed. Accreditation/Survey Readiness, QA audits/detailed corrective action plan audits. Manages HHCAHPS distribution in SHP. Emergency Preparedness Planning - Activation Reporting & Ongoing Event Monitoring and Reporting. Qualifications: Bachelor's degree in nursing, healthcare administration, or a related field; Master's degree preferred. Current nursing license or relevant clinical licensure. HH leadership experience and OASIS experience. QAPI/Survey Readiness (is a plus) Proven experience in a clinical managerial role or similar position. Strong understanding of healthcare regulations, compliance standards, and quality assurance. Excellent leadership, organizational, and communication skills. Ability to analyze patient care data and implement evidence-based practices. Proficient in electronic health record (EHR) systems and healthcare technology.

Harvard Student Agencies FY26 General Application Harvard Student Agencies (HSA) is the largest student-run company in the world, generating $14M in annual revenue across 10 business units and employing 900 students each year. If you're interested in joining over 65 years of hands-on business experience and community, apply today! Application Details Timeframe: These jobs begin in late September 2024 and end in fall 2025. Pay: All management positions are paid. The hourly wage is $17/hour. Time Commitment: The time commitment is 10-15 hours/week during the school year and full-time (35 hours/week) during the summer. Eligibility: This application is open to currently enrolled Harvard undergraduates in their first, second, or third year. Application and Interview Process Written Application The first step to applying for a management position at HSA is a short written application. This portion gives us an opportunity to learn more about you and why you are interested in HSA. Don't worry if you are applying for HSA without prior business experience under your belt: the majority of our managers didn't have any either! First Round Interview Once the application deadline passes, you will receive an email from us to set up a First Round Interview. These will be 15-minute interviews at the HSA Office (67 Mt. Auburn St). Managing Director Interviews If passed onto the next round, we will do our best to match you with one of our agencies. A Managing Director from that agency will reach out to you to set up an interview. Please note that you may interview multiple times during this round with different Managing Directors. If you have any questions, please email us at [email protected]

Blink has been at the forefront of two significant workplace evolutions - the transformation of the intranet from a static document repository to a dynamic digital workplace; and the recognition of how important it is to include the entire workforce when prioritising the employee connected experience. As an innovator in this space, Blink provides a personalised and intuitive user interface, social and collaboration capabilities, and integration with other workplace tools and systems to drive a simple, holistic user experience aligned to an employee's role, location, language, tenure, etc. And, because we capture deep user interaction data across all areas of the platform, Blink is able to provide unprecedented insights into employee sentiment and behaviour that allow organisations to be proactive in managing attrition, driving best practices, and have a better understanding of how/when/where communications and engagement are having an impact. 💻 What will you be doing? You'll be working hand-in-hand with our passionate Solutions Consulting and Engineering teams, understanding customer requirements and delivering smart and innovative solutions that solve their business pain points. In this position, your stakeholders will be both external - working with our prospects and customers, and internal - interfacing with our engineering team to help scope customer-led development and integrations. Responsibilities include: Partner with the sales and solutions consulting teams to deliver impactful presentations to prospective customers. Act as primary point person for articulating the authentication and integration capabilities of the platform. Respond to technical portion of RFPs Create assets to scale our ability to articulate our architecture and integration capabilities Identify innovative solutions to solve new problems and help build on our vision for the future of work. Develop public-facing API endpoints, SDKs, documentation, examples, and tutorials to help our clients deliver their own solutions Build self-service experiences for integration setup & configuration Drive and review software architectural design 🚀 About you We're looking for someone who is ambitious and wants to develop in a fast-growing company. The successful candidate will be resourceful, inquisitive, a fast learner, with an ability to easily connect with a customer. You'll be able to pick up new concepts quickly and empathise with customer pain points. We're also looking for: Broad knowledge of the enterprise application landscape Experience in dealing with customer stakeholders, both technical and non technical A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering. An ability to quickly communicate complex ideas around a technical topic with little to no preparation Proven ability to design, implement and document flexible and stable APIs Experience developing customer facing technical artifacts using tools like Miro or Lucid. Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP) Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications would be preferred. An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF) You are an elite communicator. Solution-obsessed, looking to help people and customers in finding solutions to their problems Confident dispensing knowledge to a highly skilled and experienced audience. Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred. An eye for scale, building solutions that will work in the medium -long term, as well as today Benefits You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: A generous base salary Equity allocations with significant upside potential Simple, transparent and generous bonus plan 401(k) to help you save for a bright future Private health insurance- with medical, dental and vision coverage Ability for you to grow, learn and solve a variety of challenges, working in an ambitious environment with smart people. At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age or veteran status.

The Harvard Shop is hiring Sales, Stock, and Web Fulfillment Associates! The Harvard Shop is looking for enthusiastic and reliable Harvard students to join our team in various roles. We offer flexible working hours to fit your schedule and competitive base pay rates with opportunities for performance-based promotions and bonuses. Sales Associates: Sales Associates greet and assist customers, complete sales transactions, and keep the store clean and tidy. You will represent The Harvard Shop to everyone who enters the store. Responsibilities: Greet customers and answer any questions Assist customers with locating products and resolving complaints Complete sales transactions Ensure merchandise is well-folded and displayed Keep the store clean and tidy Requirements: Excellent customer service skills Excellent verbal communication skills Dependable and reliable Ability to maintain a clean and organized store Compensation: Base pay rate starts at $17.50/hour Performance-based promotions and bonuses available Stock Associates: Stock Associates tag, fold, and stock clothes for The Harvard Shop storefronts. You will process and bring large shipments of merchandise to the stores for sale. Responsibilities: Tag, fold, and stock clothes Process large shipments of merchandise Ensure merchandise is ready for sale Requirements: Dependable and reliable Ability to work efficiently with large shipments Strong organizational skills Compensation: Base pay rate starts at $18.50/hour Performance-based promotions and bonuses available Web Fulfillment Associates: Web Fulfillment Associates process orders and returns placed through The Harvard Shop website. You will work in the HSA office to package, label, and ship orders, and handle customer service to ensure customer satisfaction. Responsibilities: Process and ship orders and returns Package, label, and ship orders Handle customer service inquiries Ensure orders are fulfilled on time Requirements: Excellent customer service skills Strong organizational skills Dependable and reliable Compensation: Base pay rate starts at $18/hour Performance-based promotions and bonuses available About The Harvard Shop: The Harvard Shop is a student-run organization dedicated to providing high-quality Harvard merchandise and exceptional customer service. Our employees enjoy a work culture that promotes teamwork, flexibility, and professional development. Join our team and be a part of an organization that values your contributions and offers growth opportunities. Apply today!

Blink has been at the forefront of two significant workplace evolutions - the transformation of the intranet from a static document repository to a dynamic digital workplace; and the recognition of how important it is to include the entire workforce when prioritising the employee connected experience. As an innovator in this space, Blink provides a personalised and intuitive user interface, social and collaboration capabilities, and integration with other workplace tools and systems to drive a simple, holistic user experience aligned to an employee's role, location, language, tenure, etc. And, because we capture deep user interaction data across all areas of the platform, Blink is able to provide unprecedented insights into employee sentiment and behaviour that allow organisations to be proactive in managing attrition, driving best practices, and have a better understanding of how/when/where communications and engagement are having an impact. Responsibilities Include: Recommend solutions that drive value for our customers and Blink Proactively scope technical solutions to address customer requirements Lead and execute on specific solution plays such as Strategy Workshops and Conference Room Pilots Developing subject matter expertise around specific areas of influence such as communications, retention, union complexities, and frontline operational management. Deliver product demonstrations to potential customer personas, including CEO, CIO/CTO, CHRO, and CFO In partnership with the Sales team, configure and customize product demonstrations to have the highest possible chance of conversion from prospect to customer. Ability to engage and respond to IT/Tech resources regarding more complex aspects of the solution like authentication, single sign on, and integration solutions. Actively explain and evangelise the Blink product, including technical integrations and best practices As required, provide input and response RFI/RFP processes. Understand the product roadmap with key dates to ensure accurate communication to both the prospects and account executive team Anticipate risks and barriers to pre- and post-launch customer engagement Liaise with Product Managers to provide feedback from customers about product requirements and ideas, to help them innovate and stay ahead of where the market is going Requirements We're looking for someone who is curious, ambitious and wants to develop in a fast-growing company. The successful candidate will be resourceful, inquisitive, and a fast learner, with an ability to easily connect with a customer. You'll be able to pick up new concepts quickly and empathize with customer pain points. We're also looking for: At least 6+ years experience working in a technical Pre-Sales role within a B2B SaaS organization working with customers of all sizes ( e.g SMB - Enterprise). Experience selling HR solutions, communication/collaboration solutions, and/or mobile solutions is a plus Comfort level with both business consulting and technical consulting concepts Experience working and communicating with senior stakeholders, Outstanding presentation skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos Experience building and delivering Proofs of Concept (PoCs) and responding to functional and technical elements of RFIs/RFPs independently and effectively Solution-focused - looking to help people and customers in finding solutions to their problems and be prescriptive in describing recommended approaches You will have a strong ability to define and present proposed solution architectures, breaking down complex concepts in an easy way to under Experience evaluating trade-offs in delivering solutions between user experience, time, and complexity Willing and able to travel to meet sales/customer requirements. Expected travel 25-30%. Benefits Benefits You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: A generous base salary Equity allocations with significant upside potential Simple, transparent and generous bonus plan 401(k) to help you save for a bright future Private health insurance- with medical, dental and vision coverage Ability for you to grow, learn and solve a variety of challenges, working in an ambitious environment with smart people. At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age or veteran status.

Credit Union Acceptance Company is looking for an experienced Project Manager to work with our clients and team. The ideal candidate is someone with indirect experience and also key software components Dealer Track, Route1, etc, and DL4 software. POSITION SUMMARY: The Project Manager (PM) is responsible for the management and execution of all CUAC project-related tasks and oversight of the Customer Support Specialist position. The management of projects includes new and existing expansion of Loan Origination Software (LOS), CUAC HelpDesk, PowerBI, CUAC Back‐office, and any other support-type solutions. The management of the Customer Support Specialist includes customer support issues including connectivity, software programming & troubleshooting as well as overseeing peripheral solutions. This also includes ensuring that all monthly reports, audits, and other related information are provided to management in a timely manner. The PM is responsible for ensuring that the tracking and resolution of all first‐level CUAC client issues are handled efficiently and effectively. This includes issues surrounding LOS, connectivity issues, and other general customer service type issues. The PM is responsible for assisting the CUAC management team with all high‐level issues including compliance, credit, and funding. The PM is responsible for assisting Credit and Funding teams with application and contract flow management as well as adjustments to process to ensure CUAC meets quality and turn‐around benchmarks. ESSENTIAL DUTIES and PERCENT OF TIME SPENT: Provide project management and oversight for CUAC 25% Oversee CSS in all aspects of customer issue tracking, resolution, and report to management 20% Assist management with all high‐level issues, account management, etc. 20% Perform monthly loan management reports including profitability, month‐end, etc. 20% Miscellaneous project-related tasks 15% OCCASIONAL DUTIES AND RESPONSIBILITIES: Training of new staff members and client training as needed. KNOWLEDGE AND SKILLS: The Project Manager needs to be proficient in all software and web‐based applications utilized by CUAC. This includes Loan Origination Software platforms, CUAC HelpDesk (FreshDesk), DealerTrack, RouteOne, and CUAC web‐supported solutions including Back Office and PowerBI. A college degree is highly recommended but the commensurate experience will be considered. The Project Manager will be responsible for all aspects of the above-mentioned systems and will serve as administrative lead on all system project-related items. EXPERIENCE: The Project Manager position requires a strong background in customer service. High-level skills in TCI or other similar LOS platforms as well as Word, Excel, etc. are preferred. The Project Manager must have a high level of all indirect operations and understand how the operations are integrated with other business units and the CUA Admin team. SUPERVISORY RESPONSIBILITES: The Project Manager will be responsible for the supervision and oversight of the Customer Support Specialist. This will include day-to-day management, providing coaching and training, performing quarterly (as needed) and annual performance reviews as well as any disciplinary action needed. The Project Manager will also be responsible for training and project/task coordination with the Administrative Assistants. This includes assistance with reports, basic system programming, etc. FISCAL RESPONSIBILITY: The Project Manager will assist management in ensuring that budgetary requirements are met. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Work Environment: Office environment and work from home. Physical Demands: While performing the duties of this job the employee is regularly required to sit, stand, walk. Defined Business Hours: Monday - Saturday 8 AM - 8 PM Defined Scheduled Work Hours: Monday - Friday 8 AM - 5 PM The Project Manager Shall remain on call from 8 AM to 8 PM during defined business hours for critical business issues outlined below in the Service Response Expectations section. The Project Manager may be asked for assistance on scheduled days off or company-defined holidays in the event of a critical issue. SERVICE RESPONSE EXPECTATIONS The following are expectations for service response times for the Project Manager. Issue Response Time Ability to Assist Time APS Connectivity Issues 15 minutes 15 minutes APS Login Failures/Lock‐out 15 minutes 15 minutes APS Programming Issues 15 minutes 15 minutes Employee Connectivity Issues 15 minutes 15 minutes Employee Login Failures

80% of the global workforce is a frontline worker; yet their work experience - how they work, how they connect with systems, with others, etc - is fundamentally disjointed and difficult compared to desk-based workers. Blink has built an unparalleled employee super-app to achieve our mission of closing this digital divide and enable distributed organisations to reconnect their frontline workforce, communicate effectively with all their employees and engage with all of them like never before. Blink's super-app allows frontline workers to access everything they need and everyone they want in the palm of their hand. Our cutting-edge platform serves thousands of users across the globe, empowering enterprises to engage, motivate, and retain their most valuable assets-their people. Blink has been named in Sifted's Top 100 fastest growing companies, G2's report for best employee engagement software and recognised by Gartner as a leading software provider in their annual market guide for Employee Communications Application. What will you be doing? Blink is already on an explosive growth trajectory in the US. We are now ready to accelerate further this by adding to our sales team. We have a great team already and we'd love for you to be a part of the journey! Working together with our sales teams in Boston, you'll be helping to rapidly grow our customer base globally. Responsibilities include: Working with prospective customers, understanding their needs, build a relationship and map our solution to their problems Build exceptional rapport and qualify customer pain points with precision & depth Pitching to both perceived & unperceived needs, objection handling & closing with clarity Working closely with an SDR, who will help to ensure that you have a steady flow of inbound activity Build trust & credibility by networking at conferences & awards Collaborating with the Marketing team to ensure we're running effective campaigns, to fine tune our existing efforts Working closely with the Head of Sales to define the best strategy for growing Inbound and our approach What are we looking for? We're looking for someone who wants to develop quickly in a fast-growing company. The successful candidate will be resourceful, inquisitive, a fast learner, with an ability to easily connect with a customer. You'll be able to pick up new concepts quickly and empathise with customer pain points. An experienced Account Executive with exposure to the full sales cycle Able to build genuine trust with stakeholders at all levels, including within senior leadership teams and wider business stakeholders Problem solver, excited by solving real business problems Happy to challenge and coach the customer. Advise on how to buy, how to implement and able to identify the potential roadblocks early on Excellent discipline, fast to follow-up, always keep to deadlines Knowledge of SaaS software, awareness of typical customer lifecycle within the sector Knowledge of marketing principles, channels, metrics and automation You'll be driven and relentless in the pursuit of goals. We want to win, and we want you to win Why Blink? You'll have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll be working in a company with a strong mission and with a team that is ambitious and embarking on a journey that many start-ups can only dream of! Other benefits include: A generous base salary Equity allocations with significant upside potential Simple, transparent and generous commission plan 401(k) to help you save for a bright future Private health insurance- with medical, dental and vision coverage Ability for you to grow, learn and solve a variety of challenges, working in an ambitious environment with smart people. At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.

Blink is the user experience firm for the world's leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA. This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink's largest client partners. We are seeking an innovative and experienced Research Strategist with a strong background in Design Thinking and Customer Journey Redesign. The ideal candidate will have a proven track record in transforming customer experiences through research and insights uncovered and presented through various research instruments and methodologies. Duration: Through December 2025Location: Hybrid from Boston, MAWhat you will be doing Customer Journey Redesign: Spearhead research process for the redesign of customer journeys to enhance operational efficiencies and end-user satisfaction. Utilize Design Thinking methodologies to identify pain points and opportunities. Collaborate with cross-functional teams to implement customer-centric solutions. Map current and future-state journeys for business review and signoff. Strategic Research: Conduct qualitative and quantitative research to gather deep customer insights. Analyze data to inform strategic decisions and drive innovation. Develop and present research findings and recommendations to stakeholders. Design Thinking: Facilitate workshops and brainstorming sessions to foster creative solutions. Apply Design Thinking principles to create value for customers. Conduct in-depth-interviews with customers to create empathy maps for current-state scenarios and conduct interviews to test and validate ideas and iterate on designs with customers. Stakeholder Collaboration: Work closely with product, marketing, and UX teams to align research with business goals. Communicate research insights effectively to influence decision-making. Build strong relationships across department and with business stakeholders. Your background Bachelor's degree in Market Research, Business, Economics, or a related field. Proven experience Design Thinking and customer journey mapping Ability to work collaboratively in a fast-paced environment. Excellent communication and presentation abilities. Proficient in data analysis tools and software. Strong communication and presentation skills. $135,000 - $150,000 a year DOE Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.

Globally, 80% of workers don't have a desk or an office. These workers are the backbone of the global economy, the people we interact with every day in stores, on buses, in our hospitals, delivering our parcels and maintaining our buildings. The current generation of workplace technology doesn't fit their needs, Blink enables those people to be productive, informed and engaged while on the move. We've built a fresh approach to an old problem. Our goal is to be the #1 choice for mobile enterprise, to build the workplace ‘super-app' that brings together in one place the people and information that matter. We've recently raised over $11.2M in funding, to help us continue our growth. What will you be doing? You're responsible for initial engagement with our potential customers, which lead to pipeline and revenue opportunities. Being a part of our elite sales development program will help you develop the skills required to gain experience & position yourself for future career opportunities. Responsibilities include: Generate quality pipeline for Blink Sales through high volume outbound prospecting efforts and inbound lead follow up Achieve metrics through KPI compliance across all channels: phone, email and LinkedIn Work closely with your Account Executives to develop & implement target account prospecting strategies Schedule discovery calls for assigned Account Executives Conduct needs assessment calls with inbound leads Participate Blink's SDR development program to gain proficiency and expertise in the Blink product and our competitive differentiators What are we looking for? Most importantly, we're looking for someone who is ambitious and wants to develop in a fast-growing company. This is the perfect step for a recent grad to build their career in a rapidly growing SaaS start up. The successful candidate will be: Results driven, with the ability to pick up new concepts quickly. Highly organised, with excellent discipline and always keeps to deadlines. Strong verbal and written communicator, with commercial acumen. Resourceful, inquisitive, and digitally savvy. Relentless in pursuit of goals, competitive and ambitious. With experience in a KPI and metric driven environment being an advantage. Prepared to get your hands dirty in data gathering and cleansing. Track record of being the star performer on a team. We want to win, and we want you to win. Empathetic person, who enjoys both being a part of a team and their work. Why Blink? You'll have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll be working in a company with a strong mission and with a team that are ambitious, competitive, and embarking on a journey that many start-ups can only dream of! Other benefits Include: An opportunity to be coached and mentored by experienced Sales and Marketing experts. Exposure to a growing SaaS company, with clear career pathways for the future. A competitive compensation package Simple, transparent and generous commission plan Equity allocations with significant upside potential 401(k)- a generous plan to help you save for a bright future. Ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart people

Job Title: Let's Go Managing Director About Let's Go: "Let's Go" was once a renowned student-run travel guidebook publisher, widely respected for its comprehensive and budget-friendly guides tailored to young travelers. Established in 1960 by Harvard Student Agencies, it quickly became a trusted resource for those seeking authentic and affordable travel experiences worldwide. However, in recent years, the publication has ceased operations, and the brand has largely faded from the public eye. Now, under the ownership of Harvard Student Agencies, there is a renewed interest in revitalizing "Let's Go" to align with modern trends. One project currently under consideration is the revival of the "Unofficial Guide to Harvard." Other projects would be at the discretion of the Managing Director. Job Description: We are seeking a dynamic and visionary Managing Director to lead the revitalization of "Let's Go." In this role, you will have the unique opportunity to shape the future of a storied brand. The Managing Director will have significant autonomy to mold the direction of the project, ensuring it resonates with today's audience. You will have access to substantial resources, including: Flexible working hours A competitive pay rate of $18 per hour A summer housing stipend The full backing of Harvard Student Agencies Key Responsibilities: Lead the revitalization of "Let's Go," including the potential revival of the "Unofficial Guide to Harvard." Develop and execute strategies that align the brand with modern trends and the needs of contemporary travelers. Build and manage a team, generate revenue, and oversee all aspects of the publication's operations. Engage in marketing, partnership outreach, and strategic planning to drive the success of the project. Qualifications: Rising Harvard sophomore or junior with significant experience in a combination of marketing, partnership outreach, and strategy. Strong leadership skills and the ability to work independently with minimal oversight. A passion for travel, publishing, and bringing innovative ideas to life. Ability to commit 15-25 hours per week during the academic term and full-time during the summer.

Blink has been at the forefront of two significant workplace evolutions - the transformation of the intranet from a static document repository to a dynamic digital workplace; and the recognition of how important it is to include the entire workforce when prioritising the employee connected experience. As an innovator in this space, Blink provides a personalised and intuitive user interface, social and collaboration capabilities, and integration with other workplace tools and systems to drive a simple, holistic user experience aligned to an employee's role, location, language, tenure, etc. And, because we capture deep user interaction data across all areas of the platform, Blink is able to provide unprecedented insights into employee sentiment and behaviour that allow organisations to be proactive in managing attrition, driving best practices, and have a better understanding of how/when/where communications and engagement are having an impact. What will you be doing? You'll be working hand-in-hand with our passionate Solutions Consulting and Engineering teams, understanding customer requirements and delivering smart and innovative solutions that solve their business pain points. In this position, your stakeholders will be both external - working with our prospects and customers, and internal - interfacing with our engineering team to help scope customer-led development and integrations. Responsibilities include: * Partner with the sales and solutions consulting teams to deliver impactful presentations to prospective customers. * Act as primary point person for articulating the authentication and integration capabilities of the platform. * Respond to technical portion of RFPs * Create assets to scale our ability to articulate our architecture and integration capabilities * Identify innovative solutions to solve new problems and help build on our vision for the future of work. * Develop public-facing API endpoints, SDKs, documentation, examples, and tutorials to help our clients deliver their own solutions * Build self-service experiences for integration setup & configuration * Drive and review software architectural design About you We're looking for someone who is ambitious and wants to develop in a fast-growing company. The successful candidate will be resourceful, inquisitive, a fast learner, with an ability to easily connect with a customer. You'll be able to pick up new concepts quickly and empathise with customer pain points. We're also looking for: * Broad knowledge of the enterprise application landscape * Experience in dealing with customer stakeholders, both technical and non technical * A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering. * An ability to quickly communicate complex ideas around a technical topic with little to no preparation * Proven ability to design, implement and document flexible and stable APIs * Experience developing customer facing technical artifacts using tools like Miro or Lucid. * Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP) * Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications would be preferred. * An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF) * You are an elite communicator. * Solution-obsessed, looking to help people and customers in finding solutions to their problems * Confident dispensing knowledge to a highly skilled and experienced audience. * Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred. * An eye for scale, building solutions that will work in the medium -long term, as well as today Benefits You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: * A generous base salary * Equity allocations with significant upside potential * Simple, transparent and generous bonus plan * 401(k) to help you save for a bright future * Private health insurance- with medical, dental and vision coverage * Ability for you to grow, learn and solve a variety of challenges, working in an ambitious environment with smart people. At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age or veteran status.

Blink has been at the forefront of two significant workplace evolutions - the transformation of the intranet from a static document repository to a dynamic digital workplace; and the recognition of how important it is to include the entire workforce when prioritising the employee connected experience. As an innovator in this space, Blink provides a personalised and intuitive user interface, social and collaboration capabilities, and integration with other workplace tools and systems to drive a simple, holistic user experience aligned to an employee's role, location, language, tenure, etc. And, because we capture deep user interaction data across all areas of the platform, Blink is able to provide unprecedented insights into employee sentiment and behaviour that allow organisations to be proactive in managing attrition, driving best practices, and have a better understanding of how/when/where communications and engagement are having an impact. Responsibilities Include: * Recommend solutions that drive value for our customers and Blink * Proactively scope technical solutions to address customer requirements * Lead and execute on specific solution plays such as Strategy Workshops and Conference Room Pilots * Developing subject matter expertise around specific areas of influence such as communications, retention, union complexities, and frontline operational management. * Deliver product demonstrations to potential customer personas, including CEO, CIO/CTO, CHRO, and CFO * In partnership with the Sales team, configure and customize product demonstrations to have the highest possible chance of conversion from prospect to customer. * Ability to engage and respond to IT/Tech resources regarding more complex aspects of the solution like authentication, single sign on, and integration solutions. * Actively explain and evangelise the Blink product, including technical integrations and best practices * As required, provide input and response RFI/RFP processes. * Understand the product roadmap with key dates to ensure accurate communication to both the prospects and account executive team * Anticipate risks and barriers to pre- and post-launch customer engagement * Liaise with Product Managers to provide feedback from customers about product requirements and ideas, to help them innovate and stay ahead of where the market is going We're looking for someone who is curious, ambitious and wants to develop in a fast-growing company. The successful candidate will be resourceful, inquisitive, and a fast learner, with an ability to easily connect with a customer. You'll be able to pick up new concepts quickly and empathize with customer pain points. We're also looking for: * At least 6+ years experience working in a technical Pre-Sales role within a B2B SaaS organization working with customers of all sizes ( e.g SMB - Enterprise). * Experience selling HR solutions, communication/collaboration solutions, and/or mobile solutions is a plus * Comfort level with both business consulting and technical consulting concepts * Experience working and communicating with senior stakeholders, * Outstanding presentation skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos * Experience building and delivering Proofs of Concept (PoCs) and responding to functional and technical elements of RFIs/RFPs independently and effectively * Solution-focused - looking to help people and customers in finding solutions to their problems and be prescriptive in describing recommended approaches * You will have a strong ability to define and present proposed solution architectures, breaking down complex concepts in an easy way to under * Experience evaluating trade-offs in delivering solutions between user experience, time, and complexity * Willing and able to travel to meet sales/customer requirements. Expected travel 25-30%. Benefits You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: * A generous base salary * Equity allocations with significant upside potential * Simple, transparent and generous bonus plan * 401(k) to help you save for a bright future * Private health insurance- with medical, dental and vision coverage * Ability for you to grow, learn and solve a variety of challenges, working in an ambitious environment with smart people. At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age or veteran status.