Blood donor recruiter job description

62595BRJob Posting Title:Blood Donor Recruitment Associate - 40 hours Department:Lab Medicine-Blood Bank/Donor CenterAutoReqId:62595BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Laboratory MedicineJob Posting Description: This Blood Donor Recruitment Associate will be responsible for:

+ Recruiting blood donors via telephone and mail. Coordinating recruitment and donor scheduling with other recruitment staff, administrative staff and collection staff. Maintaining accurate records and documentation.

+ Developing annual collection goals with recruitment colleagues, operations supervisor and administrative manager. Compiling and maintaining accurate statistical reports for tracking productivity.

+ Organizing and implementing strategies for working with identified sponsor groups, employees and families to insure maximum participation in both hospital based and bloodmobile donor programs.

+ Educating potential donors and donor groups about blood donation through presentations and educational materials. Functioning as a resource person for patients, families, staff and donors regarding blood needs and usage.

+ Participating in the development of special promotions and materials to enhance donor recruitment and retention.
+ Orienting and training new recruitment and administrative staff as needed.

+ Participating in the development of the annual promotional budget. Maintaining supplies of promotional materials.

+ Specific programs as assigned; contributing to blood donor recruitment program through building lasting and meaningful relationships with donors, prospective donors and donor groups.

+ Occasional Nights and Weekends

To qualify, you must have:

+ At least a high school education with a preference for some college experience, and at least two years of work experience.

+ The analytical skills and judgment to interpret data and take appropriate action in a variety of difficult circumstances.

+ The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

+ Strong communication, interpersonal and problem solving skills. Strong attention to detail and the ability to work under federal regulations are necessary.

Certification, Registration, or Licensure Required:

+ Requires valid Massachusetts driver's license and reliable transportation

*** This position is Full time 40 hours per week ***

Boston Children's Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best.

*LI

#CB Office/Site Location:BostonRegular, Temporary, Per Diem:Regular

Recruits potential blood donors at promotional, community, and corporate blood drives to ensure a drive meets its desired projection.
Responsibilities

The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

* Greets, interacts with and encourages potential donors to donate
* Displays posters/signs supplying information to potential donors
* Assists with donor refreshments and/or gifts when requested by designated staff
* Assists in maintaining relationship between blood drive chairpersons and organization.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND/OR EXPERIENCE:

High school diploma or equivalent one year related experience and/or training.

CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:

Valid driver's license and clear driving record.

KNOWLEDGE, SKILLS AND ABILITIES:

* Basic computer skills including knowledge of Microsoft Office applications
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
* Ability to speak, write, read, and understand English
* Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
* Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
* Ability to work outdoors 100% of the time with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles
* Ability to commute with personal transportation.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Usually involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing.

ENVIRONMENTAL REQUIREMENTS:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

Functions are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. Performance of this job could expose the employee to blood-borne pathogens. Employee will experience close/small work spaces on mobile unit buses. Vibration and motion are common on mobile unit buses. The noise level in the work environment is usually moderate.

OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

Continental has been in business for over 51 years and is a private for-profit blood banking company. We service pharmaceutical and research companies all over the world, and our product is used for research and diagnostic testing materials. With two centers, one in Fort Lauderdale and one in Miami, we provide our blood donors with quality customer services.

Your Responsibilities Will Include:

• Taking the blood pressure, pulse, temperature and other vitals of our donors
• Asking all FDA-required questions to make sure each donor is eligible and safely processed
• Ensuring donors’ hematocrit levels are up to FDA standards
• Assigning donors to a specific section of our complex list of products
• Answering any questions or concerns blood donors may have during the process
  
• May perform phlebotomy in accordance to CSG Standard Operating Procedures and FDA guidelines (*Training not required.)
  

Ideal Candidates Meet the Following Requirements:

• Must fluently speak, understand and write English
• Must have proficient computer skills
• LPN/EMT certification is a plus
• May have previously demonstrated exceptional customer service in another work environment
• May have a background and interest in the medical health field
• Being bilingual - Spanish and English - a plus

What You Can Expect from Us:

• You’ll Be Treated Fairly -- We are a family-owned and operated company, and we consider each of our employees as part of our larger family. We operate and make our decisions based on merit, qualifications and performance.
• You’ll Be Challenged -- We hold very specialized and several regulatory licenses, which means our work environment is constantly evolving as agencies continue to update and improve their standards.
• You’ll Be Provided with Benefits -- After a probationary period, you have the option to part take in the health insurance we provide. You also will have the option to start a 401k, all expenses of setting up the account covered by us. You’ll also have access to profit sharing.

What We Expect From You:

• Communication - We feel this is the most important aspect of any job. You must be in communication with your supervisor, and make sure they are familiar and in agreement with your everyday tasks.
• Timeliness - Everything we do--from shipping out specialty products to scheduling specific donors--is on a schedule. While we are very flexible in terms of time off and scheduling, we operate on the assumption that our employees will be timely, and if necessary, gives plenty of notice of their future absence.
• Team Work - Our operations, testing and systems are complex and multifaceted, so we expect you to work well with our current team members--from those in the lab to those in administration--to ensure we work most cohesively.
• Flexibility - We have two centers: our home office in Miami, and a second in Fort Lauderdale. We expect that if necessary, you are willing to work at either location, in the case of an emergency. Your gas and time would be compensated for a short period, if we ask that you work in a station that is not your home station. We also expect that you’ll be willing to jump in anywhere in the office where we might need you.
• Willingness to Learn - While we expect you’ll come in with a variety of basic skills, we ask that you come also knowing you’ll learn a lot here.

Salary & Benefits

• Competitive salary within the field. Final determination will depend on experience level and qualifications.
• Profit Sharing - Fully funded and invested.
• 401k - All administrative and investment fees are paid for by Continental.
• Health Insurance - A majority of the insurance fees is paid for by Continental. We can talk to you about what kind of plan will work for you and your family.
• Life Insurance Policy - We offer a life insurance policy for each of our employees, and this cost is covered completely by CSG.

About Continental Services Group Inc.

We are an FDA-licensed company that has been in business for over 51 years. We provide blood components and other biological raw materials to our customers, who use the material for the further manufacturing of in-vitro diagnostic products. The vast majority of the product we sell is used for manufacturing test kits and controls, which are used in hospitals around the world. Holding some of the industry's most specialized certifications, we draw the blood and other raw material from a wide base of donors, a majority of which repeatedly and consistently visits every 56 days. This repeat-donor base allows us to provide extensively tested and unique products to the pharmaceutical industry.

Continental has been an FDA licensed facility since 1971, holding multiple city, state and federal licenses, and has been ISO certified since 2003. Continental Services Group is an Equal Opportunity Employer and maintains a smoke and drug-free workplace. All offers of employment are contingent upon successful completion of drug and background checks.