Versiti jobs in Aurora, IL

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals. MUST HAVE High School Diploma or GED What You'll Do: Help save lives by supporting blood donation efforts through compassionate and professional phone outreach. Pay: $16/hour (+ evening and weekend shift differential) Must be able to work a hybrid schedule which includes in office and remote Training Details: Duration: 2 weeks Schedule: Monday-Friday, 9:00 AM - 5:30 PM After training, you'll transition to the regular schedule you applied to and are hired Schedule: This is a hybrid position, must be able to work in-office and remote Benefits Medical, dental, vision , 401k matching 7% 18 Days of PTO and 6 paid holidays (PTO days added after 1st year) Wellness Program Tuition Reimbursement Total Rewards Package Compensation The target salary for this position is $16.00 per hour. The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Adheres to work schedule Meets productivity, quality, and service level goals Provides compelling messaging to donors to influence blood donation Provides blood donation information and convert donor into appropriate donation type based on donor eligibility Answers donor questions, requests and concerns via phone and text Recruits new donors by asking existing donors for family/friend referral (pledge) Educates and motivates donors to schedule their next donation appointment Attends training and implements techniques/tactics taught into workflow Maintains accurate donor information in profile Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion Participates on team projects, as assigned Demonstrates Versiti's core values daily Executes service recovery techniques in order to address donor concerns/complaints Provides excellent customer service by always doing what is right for the donor Advocates Versiti's mission in the community Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required equivalent required Experience 1-3 years customer service experience, preferably in a contact center environment required Knowledge, Skills and Abilities Excellent verbal and written communication skills required Ability to demonstrate sales techniques and overcome objections required Good attention to detail and accurate data entry skills required Results-oriented / collaborates with management to meet individual goals required Ability to multi-task and proactively communicate progress/obstacles required Ability to perform in a team-oriented environment required Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required Tools and Technology Personal Computer (desk top, lap top, tablet) required Microsoft Office products required Must learn contact center-specific programs (HemaTerra) required Not ready to apply? Connect with us for general consideration.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Responsibilities: Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following: Addressing and mitigating technology-related issues for employees, i.e. desktop support Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking User account administration including on and off-boarding of employees Evaluating and testing new technologies Working with software and hardware vendors Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives Supporting executives with IT-related issues Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP) Phone and remote support for Tempus clients Work in Tempus' ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees Qualifications: Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc) Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc) Installing and supporting security products like endpoint and anti-virus/malware protection Basic network and VOIP phone system troubleshooting Administering identity management products (MS Active Directory, Okta, Google Admin, etc) Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures Proficiency in supporting both Mac OS-X and Microsoft Windows Experienced with supporting remote, on-site, and hybrid users Ability to work in fast-paced, agile environments, including off-hours support Minimum of 2 years in an IT related field and/or relevant customer service role Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.) General familiarity with Microsoft SCCM General familiarity with Mobile Device Management (MDM) applications Google Suite Admin experience Previous experience coordinating with DevOps and/or information security teams Previous experience in the healthcare sector Professional certifications such as ITIL Foundations or Comptia A +. BS in Computer Science, Information Systems, or related field Salary Range: $80,000-$90,000 The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Versiti was founded with the belief that together, our blood centers can better serve patients' urgent need for life-saving healthcare. We love what we do, and we're looking for passionate individuals to join the Versiti family. We foster a diverse environment that affirms each employee's dignity and worth, and we offer a chance to work with a team of compassionate people who provide lifesaving blood to our communities daily. What you can expect in this position: Under the direction of the Manager/Supervisor, performs assigned tasks and/or projects related to the area-specific internship. The Versiti Non-Profit Healthcare Operations Summer Internship provides an overview of various aspects of the Blood Operations Function. This internship will rotate through several key operational departments, allowing the opportunity to gain professional and diverse experience in healthcare administration, operations, and working for a non-profit. You will have exposure to, but not limited to Blood Operations, Donor Recruitment, Donor Contact, Supply Chain, and Hospital Services. Along with fellow intern cohorts, this internship provides the opportunity to participate in several projects that have a measurable impact on our business while being coached and mentored by Versiti Professionals in each area. Here at Versiti, we are blood health innovators who enhance lives through discovery, diagnosis, and treatment. We are excited to share this with you through our Healthcare Operations internship. When will you work? This is a full-time, 40 hour per week internship, working Monday-Friday. The internship will begin on June 1st, 2026. Our 10 - week summer internships are designed to provide hands-on, project-based experience in various areas of our business. We also have a required internship summit that will take place in Milwaukee, WI on June 9th - June 11th. Transportation, hotel, and meals will be provided for all interns across the Versiti footprint. Our Mission: We are Blood Health Innovators who enhance lives through discovery, diagnosis, and treatment. Our Vision: We will expand the frontiers of patient health through the integration of science, medicine, and service. Additional Information: The hiring process will consist of a phone and in-person interview, background checks, and drug test screening. Please apply if you are willing to participate in this process. Total Rewards Package Compensation The target salary for this position is $16.10/hour. The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Responsibilities Participate in cross functional CapStone Intern Project with report out to Executive Leadership. Maintains effective communication with internal and external stakeholder via email, phone and in person meetings. Participate and contribute to department meetings, execute on goals and objectives to deliver outstanding results. Assists with special projects as assigned. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education Must be currently enrolled in an accredited college/university program in a related field of the internship required Experience Completed a minimum of 2 years in college/university in a related field of study for the internship preferred Basic Microsoft Office skills preferred Knowledge, Skills and Abilities Effective communication skills preferred Ability to be customer-focused and follow through on requests promptly preferred Strong organizational skills preferred Ability to quickly and accurately understand instructions and then work independently on assignments preferred Ability to handle confidential information appropriately preferred Demonstrates keen attention to detail preferred Tools and Technology Personal and Network Computer required MS Office (Word, Excel, Outlook, PowerPoint) required Printer, fax, and copy machines required Multiple phone lines required Not ready to apply? Connect with us for general consideration.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. What you'll do: Build improvements and manage reagent production and quality control operations to support lab testing, including but not limited to, reagent testing, positive control monitoring, planning reagent production/aliquoting, and setting testing criteria for new reagents. Provide coverage and support for equipment and facilities quality control operations, including, but not limited to, ensuring the completion of IQOQs, PQs, PMs, calibrations, maintenance of SOPs, repairs, and regular maintenance as needed. Lead team of supervisors, individual contributors, and mentor junior staff. Track control performance trends and investigate incidents. Review daily, weekly, and monthly QC results and determine the validity of results, perform follow up as needed. Troubleshoots and ensures corrective actions are taken whenever test systems deviate from the laboratory's established performance specifications. Participate in internal and external audits as subject matter expert for QC workflows. Collaborate with Supply Chain and Lab teams to ensure adequate supply of qualified reagents are available for clinical lab processing. Coordinate workflows with clinical lab operations, supply chain, bioinformatics, and quality assurance. Ensure that all new lots and shipments of reagents are qualified and appropriately labeled for clinical lab processing. Maintain reagent qualification records and manage quality control of reagent inventory. Provide technical direction and guidance to laboratory employees. Ensure laboratory practices meet CAP/CLIA/NYSDOH/ISO regulations. Adhere to safety and environmental requirements, including the appropriate disposal of excess or expired reagents. Monitor reagent storage conditions and instigate investigations in response to any temperature excursions. Qualifications: MS or BS in medical technology, clinical laboratory science, chemical, physical or biological science and at least 7 years of experience Experience supervising others in a cGMP/ISO or CLIA/CAP high-complexity laboratory Experience with Next-Generation sequencing and molecular testing methods Familiarity with lean manufacturing and acceptance sampling techniques highly desired Impeccable attention to detail Excellent communication skills Thrives in a fast-paced environment Self-driven and works well in an interdisciplinary team with minimal direction Strong desire to build products that will save lives and change the course of cancer Illinois Pay Range: $80,000-$120,000 The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary This role provides advanced specialist support in the corresponding quality field and acts as a senior member of the Quality team to meet the goals and objectives of the department and potentially other service lines. Works to support the development and communication of the overall Versiti quality program. Ensures that all Versiti service lines receive guidance and support from Quality to enable them to obtain organizational goals. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Core Quality Responsibilities * Supports Manager in executing the Quality Plan and ensuring compliance with applicable regulations and standards. * Identify and develop quality system improvements. * Integrates continuous improvement practices adopted by Versiti into quality systems, education, and improvement activities. * Supports internal/external assessments as assigned and facilitates optimal communication between the department and the inspector/assessors. * Reviews charts, tables, etc. to analyze quality metrics. Identifies areas requiring action based on quality metrics. Communicates and works collaboratively with service lines to develop appropriate actions. * May review and approve standard operating procedures, validation plans and results, corrective action plans associated with events, and other required documents for compliance as required. * May review regulatory and standards changes/updates for impact on existing processes. Communicates changes/updates to service line management. * May develop, compile, and submit regulatory submissions as required. * May review, analyze, approve, and monitor events logged in event management system, including adequacy of investigation, quality of documentation, and appropriateness of corrective and preventative actions. * Reviews events to assess impact to products/test results. Specific Senior Quality Compliance Specialist Responsibilities * Perform internal audits per the approved Internal Audit Schedule, and lead a team of quality auditors, when needed * Evaluate production processes for compliance with quality requirements * Support audit team in developing audit reports; present audit reports to top management, as needed * Perform tracking and trending of data for the quality management system elements * Participate in the compilation of Quality Management Review * Conduct problem surveillance (event reports, audit deficiencies, customer complaints, supplier recalls, etc.) and work with customers to effectively resolve problems. * Support and/or lead organizational projects from a quality perspective and complete assigned tasks in a timely manner. * Ensure applicable service lines comply with the requirements of the quality management system, as applicable. * Serve as back up support to the Supervisor, Quality Compliance, and other Quality Compliance Specialists. * Participate and/or lead training, continuous improvement activities and Lean initiatives. * Support external audits, as applicable * Perform other duties as assigned by direct supervisor or Quality leadership. Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree (in Clinical Laboratory Science, life sciences, engineering with science minor, scientific discipline, or allied health science discipline) required Master's Degree preferred Experience 4-6 years of experience in related field required 4-6 years of experience with a master's degree required Experience in QMS, QA, QC, or Quality Auditing preferably in an environment such as blood banking, pharmaceutical, medical devices, or a hospital preferred Knowledge, Skills and Abilities Advanced knowledge in quality, compliance, regulatory affairs, etc. and broad knowledge of several related disciplines within those functions Involves the use of broad theoretical knowledge or advanced knowledge of a highly specialized field and their interrelationships Understands the interrelationships of different disciplines, directs the application of existing principles, and guides development of new policies and ideas Focuses on providing detailed analyses and applying results to improve business operations Requires advanced knowledge and application of external standards and regulations that impact related disciplines. Advanced knowledge of GxP requirements such as Good Documentation Practice (GDP) and FDA Quality System Regulations (QSR) Knowledge of using professional concepts and company policies and procedures to solve a variety of problems works on problems of moderate scope. Exercises independent judgment within defined procedures and practices normally receives general instruction Strong communication and business acumen skills Proficiency in Microsoft Office Possess strong attention to detail. Licenses and Certifications Quality Certifications highly preferred (i.e., ASQ CQA, ASQ CMQ/OE, ASQ CQE) preferred Tools and Technology Personal Computer (desktop, laptop, tablet) required General office equipment (computer, printer, fax, copy machine) required Microsoft Suite (Word, Excel, PowerPoint) required Quality Auditor tools and techniques required Not ready to apply? Connect with us for general consideration.

Be part of a mission-driven team that supports the community by ensuring blood donors feel cared for and comfortable after their donation! Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the supervision of the Operations Supervisor in charge of the center and Assistant Director, Center Collections of Donor Services, greets and supplies refreshments to donors, patients, staff, and other visitors as appropriate in the refreshment area. Provides general assistance to donors and staff and works on delivering all assistance rendered in a cordial manner thereby conveying to all the philosophy of the center as a warm and caring collection facility. Total Rewards Package Compensation The target salary for this position is $16.00 per hour. The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Pleasantly greets each donor and checks against appointment list. If donor is a walk-in, updates list. Ensures that baskets are filled with an assortment of cookies, coffee stirrers, cream and sugar, and napkins for the refreshment table(s). Ensures that items be separated by potential contamination of many hands (example : pens should not be mixed with napkins or coffee stirrers) to decrease spread of communicable disease. Ensures each donor drinks liquids after donating and before leaving the site. Provides water if soda, juice, or coffee are refused. Ensures that canteen supplies are ordered and maintained at appropriate inventory levels. Informs each donor to drink plenty of fluids for 24 hours following donation. Observes donors to make sure each donor is sitting close to the table with donation arm extended and ensures the donor does not lean on their elbow. Observes donor and has him/her keep their arm sleeves up until he/she is ready to leave. Informs donors not to smoke for at least 30 minutes after donation. After the donor leaves, checks table and chairs for cleanliness and refills baskets as needed. Adheres to the following care to minimize or prevent a negative donor reaction: Engages the donor in conversation. Does not ask donors how they are feeling to avoid the power of suggestion. If the donor becomes pale, begins to perspire, stares, blinks rapidly, looks down, and appears uncomfortable: Attends to them by having him/her put head down on the table. Pushes their chair in as close as possible to the table and calls for the Team Leader. Adheres to the following care to minimize or prevent injury when a puncture site opens: Hands the donor napkins and tells them to press firmly, applying pressure over the Band-Aid. Calls the Team Leader and does not touch or attempt to clean any blood spill. Adheres to the following care to minimize or prevent blood exposures: Notifies Team Leader immediately and follows any instructions given for proper cleaning and documentation of the incident. Ensures that each donor receives a heartfelt, simple thank you for their donation. Must be knowledgeable and informative to donors on current incentive programs and special event drives. Encourages the donor to schedule their next appointment and forwards this information to the appropriate department. Ensures children of donors are safe and appropriately entertained. May assist with special projects as time permits (stamping, labeling, clerical, collating, cleaning, etc.) May be assigned other duties during special blood promotions or staffing shortages. Performs other duties as assigned Complies with all policies and standards Qualifications Education High School Diploma preferred the equivalent preferred cGMP, Customer Service, Discrimination/Sexual Harassment, HIPAA, Introduction to Quality Assurance, HBC Operations Orientation, OSHA Safety Initial and Annual, Q-Pulse and SimpliDigi. required Other task training as necessary for efficient operation. required Knowledge, Skills and Abilities Able to deal effectively, patiently and pleasantly with all visitors and donors maintaining confidentiality and tact, good communicator in person, dependable, and possess a service-oriented attitude. required Patience with children is also necessary. required Not ready to apply? Connect with us for general consideration.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Versiti Supervisor Transportation, executes standard processes and policies for transportation courier services including blood product hospital deliveries and returns, donor center and mobile blood pick-ups, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, and Donor Testing Lab tube deliveries, in a safe and timely fashion while meeting customer expectations and complying with applicable regulatory standards. Total Rewards Package Compensation The target salary for this position is $18.29 per hour. The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Executes Versiti policies and procedures for internal blood product hospital deliveries and returns, donor center pick-ups, equipment, interoffice mail, supply deliveries, distribution site transfers, Diagnostic Lab sample pick-ups, Pharmacy deliveries, Donor Testing Lab tube deliveries Ensures the safety, purity, potency and efficacy of products by following Versiti procedures in handling of all blood and blood products Communicates any fleet maintenance needs, completes pre-trip and post-trip inspections, fuels vehicles, and general vehicle upkeep Organize non-scheduled STAT deliveries and special requests to maintain efficiency and meet customer requirements Practices defensive driving techniques, complete vehicle driving and safety training course (online or in person) Executes Versiti customer service strategies designed to meet and/or exceed customer requirements Completes all Versiti required training on time Adheres to the laboratory safety policies as outlined in the department manual and employee handbook Responsible for vehicle cleanliness, assuring no products, equipment, samples or materials remain in the vehicle at the end of the shift Appropriate appearance and uniform required Complete all paperwork correctly Demonstrates courtesy for other drivers and consideration for weather and road conditions Performs other duties as assigned Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required Experience 4-6 years experience as a route driver preferred Knowledge, Skills and Abilities Must pass Motor Vehicle Record (MVR) check Ability to follow directions and read a map Outstanding customer service skills Ability to work independently as well as cooperatively Exceptional problem solving and decision making skills Ability and motivation to cross train in Hospital Services Licenses and Certifications Valid driver's license required Tools and Technology Versiti vehicles required Hand trucks required Coolers required Hand-held tablet/mobile device required Not ready to apply? Connect with us for general consideration.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. The Outcomes Research team at Tempus partners with external life science partners to provide best-in-class data, analysis, and methodological guidance to Tempus's real-world data offering. We are seeking a highly motivated and capable epidemiologist with extensive experience and interest in the design and analysis of pharmacoepidemiological studies to join our team. Responsibilities: Contribute to the design and execution of RWE studies by developing protocols, crafting statistical analysis plans, and creating analysis deliverables such as table shells, leveraging Tempus's data to support external Pharma Medical Affairs, HEOR, and RWE team objectives. Lead independent analysis of Tempus data for Pharma RWE studies, involving extensive coding, comprehension of Tempus molecular and clinical data, acquisition of oncology-specific clinical insights, derivation of real-world endpoints using time-to-event methodology, and staying abreast of current NCCN guidelines and the evolving oncology landscape within a retrospective database. Present insights from RWE studies to external Pharma epidemiologists and medical liaisons through formal presentations, providing strategic recommendations. Communicate research findings effectively, interpreting results and drawing appropriate inferences based on study design/statistical methods, while also evaluating study limitations. Collaborate with internal product, engineering, oncology, bioinformatics, and clinical abstraction teams to continually enhance Tempus data quality and feature builds for retrospective analysis. Work with translational research and computational biologists to analyze Tempus sequencing data within RWE studies. Stay updated on methodological advancements in real-world studies, oncology guidelines, and ongoing clinical trials. Demonstrate proficiency in various types of RWD and their suitability for analysis, distinguishing between retrospective RWD, clinical trials, and other prospective observational study designs, and articulating their advantages and limitations. Ensure compliance with all relevant regulations and company procedures. Required Experience: Masters or Phd Degree in epidemiology, biostatistics, health economics or a related discipline and 5+ years of post-grad experience Experience in conducting observational retrospective analyses in oncology including a published track record. Computational skills using R and SQL, especially relevant statistical tools and packages Ideal candidates will possess: Prior involvement in oncology Phase II-IV clinical trials or proven expertise in analyzing RWD studies, including utilization of claims, EHR, or registry data. Demonstrated experience interfacing with clients or in a consulting capacity, showcasing adeptness in presenting results to stakeholders. Proficiency in navigating large, complex problems within a fast-paced environment. Meticulous attention to detail coupled with a commitment to delivering analytics of the highest quality and punctuality. A collaborative mindset, coupled with a genuine eagerness to learn and a steadfast dedication to maintaining integrity in all endeavors. Direct involvement in assisting with the preparation of regulatory submissions to the FDA or EMA Proficiency in machine learning techniques, with a nuanced understanding of the strengths and limitations of various approaches, particularly regarding predictive and prognostic algorithms in medical research. Familiarity with cancer genetics, immunology, or molecular biology. CHI: $100,00 - $160,000 USD NYC/SF: $115,000-$175,000 USD The expected salary range above is applicable if the role is performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. Additionally, for remote roles open to individuals in unincorporated Los Angeles - including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. What you'll do: Work with a cutting-edge genomics workflow to provide high-quality next-generation sequencing data with rapid turnaround times in a clinical laboratory. Perform routine quality control and laboratory maintenance procedures and proficiency testing in accordance with current laboratory SOPs: Aid the Quality Control Team in routine phase-in and performance qualification of reagents and instrumentation, respectively. Decontamination of laboratory equipment and work surfaces in accordance with current laboratory SOPs and routine cleaning to maintain clean, decluttered laboratory work areas. Perform routine, daily laboratory maintenance of NGS instrumentation. Participate in routine proficiency testing as required to ensure accuracy and reliability of laboratory testing results. Read and understand NGS SOPs required to perform routine clinical workflow procedures. Participate in the review, editing, and/or creation of NGS procedures and documentation. Demonstrate mastery of NGS workflows, which are performed under direction of more senior and/or lead technologists and NGS supervisors, monitor and coordinate the training of other technologists, along with assisting in optimization of training documents. Perform routine diagnostic oncology testing using complex molecular-based procedures with a high degree of quality and in accordance with established SOPs. Perform next-generation sequencing, including DNA/RNA quantification and qualification; NGS library preparation and library clean-up; hybridization and capture cleanup and quantification; and sequencing on the Illumina Novaseq6000 and NovaX platforms. Enter clinical patient data obtained from routine testing into the Laboratory Information Management System (LIMS). Maintain competency to perform all assigned molecular biology protocols and satisfy continuing education requirements of 12 CEUs in the field of oncology or molecular biology on a yearly basis in accordance with CAP, CLIA, NYSDOH regulations. Qualifications: Must have: The following educational requirements: Degree: BS in medical technology, clinical laboratory science, chemical, physical or biological science. MS in medical technology, clinical laboratory science, chemical, physical or biological science OR Curriculum: At least 60 semester hours, or equivalent, from an accredited institution that, at a minimum, includes either: 24 semester hours of medical laboratory technology courses; or 24 semester hours of science courses that include: 6 semester hours of chemistry; 6 semester hours of biology; and 12 semester hours of chemistry, biology, or medical laboratory technology in any combination. Experience: 1 to 2+ years of post-baccalaureate (post-BS degree) clinical experience in a CAP/CLIA high-complexity laboratory (such as CORE, molecular pathology, molecular diagnostics, microbiology, or forensics/drug testing labs, etc), with at least 6 months to 1 year experience in NGS workflows and molecular biology testing techniques, such as nucleic acid extraction, library preparation, hybridization/capture and sequencing. Human sample testing experience in a CAP/CLIA high complexity clinical laboratory setting is required. Excellent communication skills. Thrives in a fast-paced environment. Ability to work with others to plan and carry out scientific programs. Self-driven and works well in an interdisciplinary team with minimal direction. Strong desire to build products that will save lives and change the course of cancer Impeccable attention to detail. Highly Desirable: Experience with robotics and automated liquid handling systems. Knowledge of LIMS platforms and various computer systems. Experience with Illumina (NovaSeq 6000) and next-generation sequencing Work in an oncology or comprehensive genomics testing lab Work in a CLIA/CAP high-complexity laboratory Please note that shift assignment is based on technical level, experience, and current business needs. Hiring Team will go through current open shifts during Interview Process.Shift Options: Sun-Wed or Wed-Sat (+ skip shifts); AM Sun-Wed or Wed-Sat (+ skip shifts); PM Sun-Wed or Wed-Sat (+ skip shifts); Overnight CHI: $23.25-$25.50 The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. We are looking for a Facilities Associate who will be responsible for maintaining and upkeeping our lab facilities. What You'll Do: Provide facilities support in a high-volume next-generation sequencing clinical laboratory. Monitor freezers, fridges, and incubators to ensure samples and reagents are being stored properly. Document all results and findings in order to satisfy regulatory requirements. Ensure all electrical, HVAC, eye wash/shower station, and building facilities meet regulatory requirements. Check and ensure that facilities are clean. Assemble and move lab equipment and tables when necessary. Support QC team, as needed. Complete daily and routine maintenance on equipment, including but not limited to: fridges, freezers, coolers, water purification systems, ice machines, BSCs, and fumehoods, as needed. Escort contractors and vendors to various areas of the lab to perform work/repairs as needed. Perform repairs on company equipment and appliances. Work with Tempus security team and building engineers on an as-needed basis. Perform physical tasks such as the following Assist with the cleanup of trash and debris from the lab space. Remove ice buildup inside Lab Freezers on a regular cadence. Assemble equipment, lab benches, chairs, and tables as needed. Must have: High School diploma or equivalent Thrives in a fast-paced environment with an ability to handle time-sensitive and critical materials Ability to lift 50 lbs Great communication (email & phone) and interpersonal abilities for external providers as well as internal customers Basic understanding of electrical systems Experience using hand tools Ability to work with cleaning supplies and chemicals with appropriate personal protective equipment (PPE) Ability to multi-task and remain flexible to the changing needs of the business Ability to stand, bend, reach, and lift repeatedly for extended periods of time Remain in standing, walking, and bending position for extended periods of time CHI: $20.25/HR The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. The successful candidate will be responsible for independently planning, executing, monitoring and closing observational/non-interventional studies. The CSM role will direct the financial and operational aspects of the project, including acting as the primary liaison to clients, project team and vendors to ensure optimal quality, efficiency and communication. The CSM is responsible for the planning and implementation of clinical operations deliverables, primarily site management and clinical monitoring, of assigned project(s) to ensure delivery within specified budgets and timelines in accordance with applicable regulatory guidelines/requirements, Tempus Compass Standard Operating Procedures (SOPs) and project specific instructions. As a leader you will drive your projects forward, proactively, identifying and mitigating risks along the way. Job Responsibilities: Responsible for executing Tempus's observational trials in compliance with quality standards (ICH/GCP, Global Regulations, and Tempus policies and procedures) Act as primary point of contact for clients. Anticipate client needs and proactively resolve issues as necessary Lead cross-functional teams and third parties/vendors to ensure effective teamwork and communication Manage project deliverables including timeline, quality, scope, and cost Maintain study management system(s) Develop and maintain project plans Primary contact for assigned sites and build positive relationships with investigators and site staff Complete monitoring visits and/or oversee Clinical Research Associates, as applicable Manage participant recruitment, sample reconciliation, data entry to safe-guard project endpoints Responsible for the completeness and quality of the Trial Master File Provide temporary coverage/back-up for additional observational studies as required May involve overnight travel Demonstration of Tempus Compass Values: Consistently strives to demonstrate the following Tempus Compass values: Recognizes that the team is always stronger than the individual Seeks to inspire others by demonstrating consistently strong performance Treats people with respect regardless of role or point of view Listens well and seek to understand before reacting Provides candid, helpful and timely feedback to colleagues Demonstrates curiosity about and contributes effectively to areas outside of their specialty Keeps the bigger picture in mind when making decisions Never stops learning Questions assumptions and offers suggestions for improvement Focuses on results rather than process and seeks to minimize complexity when process is required Identifies and addresses root causes, not symptoms Demonstrates poise in stressful situations Strives to always do the right thing Questions actions that are incongruent with Tempus Compass values Minimum Qualifications: University/college degree (life science preferred) or certification in a related allied health profession (i.e. nursing, medical or laboratory technology) from an appropriately accredited institution. Minimum of five+ (5) years relevant clinical research experience in a combination of research site, life sciences company or CRO Working knowledge of ICH Guidelines and GCP including international regulatory requirements for the conduct of clinical development programs. Demonstrated ability to handle multiple competing priorities and to utilize resources effectively. Demonstrated ability to be self-directed. Working knowledge of project finance. Familiar with concepts commonly incorporated non-therapeutic studies: risk-based monitoring, quality of life and patient-reported outcomes, health outcomes etc. Excellent communication, planning and organizational skills. Preferred Qualifications: Experience with observational/non-interventional studies, registries, comparative effectiveness studies, etc. Prior experience working for both a sponsor/life science company and a CRO Previous clinical monitoring experience #LI-SH1 #LI-Hybrid Pay Range: $76,000 - $105,000 The expected salary range above is applicable if the role is performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. Additionally, for remote roles open to individuals in unincorporated Los Angeles - including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Tempus' proprietary data and platform connect an entire ecosystem of real-world data to deliver real-time, actionable insights to researchers. Our data empowers researchers to better characterize and understand disease, and to drive better outcomes through precise, individualized care. The Scientific and Technological Solutions team is seeking a driven, intellectually curious member to bridge the gap between our cutting-edge analytical platform and the complex research questions of our clients. This role is central to client success and adoption of the Tempus Data Platform. You will serve as the primary technical and scientific resource, ensuring our clients can seamlessly integrate their research with our data and platform to derive meaningful, scientific answers. Key Responsibilities: Client Onboarding & Education: Lead the technical and scientific onboarding process for new clients, ensuring a smooth transition onto the Tempus Data Ecosystem and analytical platform. Scientific Problem Solving: Engage with clients (primarily researchers and scientists) to deeply understand their specific scientific hypotheses and questions (e.g., biomarker discovery, target identification, clinical trial design). Platform Guidance & Solutioning: Translate client scientific needs into actionable steps on the Tempus analytical platform. This includes designing workflows, structuring queries, and guiding the analysis of complex datasets (genomic, clinical, imaging). Technical Optimization: Identify and implement technological solutions and workflow improvements to make the client experience on the platform as easy, efficient, and intuitive as possible. Feedback Loop: Act as the voice of the client, collaborating closely with Tempus Product, Engineering, and Data Science teams to prioritize features and resolve technical challenges. Documentation & Training: Create high-quality technical documentation, tutorials, and training materials for clients on platform features and best practices for scientific analysis. Qualifications:Required Skills & Experience Advanced Scientific Degree: A Master's or Ph.D. in a relevant scientific field (e.g., Computational Biology, Bioinformatics, Genomics, Data Science, or a related life science discipline). Data Analysis Proficiency: Demonstrated experience working with and analyzing large-scale biomedical datasets (e.g., Next-Generation Sequencing data, clinical trial data, real-world data). Technical Fluency: Hands-on experience with analytical tools and languages relevant to biomedical research. Having R coding experience is required. Knowing additional languages such Python and SQL and familiarity with cloud environments like AWS/GCP is a great added bonus . Team work: Proven ability to work collaboratively in a team environment and thrive in a fast-paced environment, willing to shift priorities seamlessly. Client-Facing Experience: Excellent written and verbal communication skills with a proven ability to explain complex technical and scientific concepts to both technical and non-technical audiences. Problem-Solving Mindset: A strong track record of identifying inefficiencies or scientific roadblocks and developing pragmatic, user-friendly solutions. Preferred (Bonus) Qualifications: Experience in the biotech, pharma, or healthcare technology space. Familiarity with distributed computing environments and modern analytical platforms. Direct experience with oncology research. Experience with R package development. Experience with: Pandas, NumPy, SciPy, Scikit-learn, Jupyter Notebooks, RStudio, R Package development, tidyverse, ggplot, Git, matplotlib, seaborn, HTML5, CSS3, JavaScript, D3, Plot.ly, Flask, Dask, Docker, AWS. CHI: $80,000-$120,000 USD NYC/SF: $90,000-$135,000 USD The expected salary range above is applicable if the role is performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. Additionally, for remote roles open to individuals in unincorporated Los Angeles - including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Responsibilities: Lead internal audits to ensure compliance to ISO27001 requirements by planning, executing, and following up on internal audits, including preparing audit reports and documenting findings. Communicate and manage compliance issues, provide recommendations for corrective actions and document resolutions. Maintain audit records and schedule documentation Work extensively with the IT and Security teams to understand processes and assist with continuous improvement projects as needed Maintain the IT Risk Assessment by working with stakeholders on ingestion of risks, review of the assessment, developing treatment/remediation plans, and ensure execution of resolutions Supports the supplier/software evaluation process. Develop and maintain internal policies and procedures by working with stakeholders to review and verify processes and documentation are properly aligned. Develop training on internal policies and procedures Lead client assessment by responding effectively and timely Preferred Qualifications: Must have a Bachelor's degree Ability to be thorough and detailed in creating reports, procedure/policies, and workbooks Ability to anticipate problems, identify and investigate them, and make recommendations to help resolve. Ability to exercise good judgment and effectively balance work activities and changing priorities. Strong organization, problem-solving, critical thinking and decision-making skills. #LI-SH1#LI-Hybrid Chicago: $70,000-$100,000 The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Senior Application Security Engineer Tempus is seeking a Senior Application Security Engineer with deep expertise in penetration testing to join our Application Security team. In this role, you will lead efforts to identify and remediate vulnerabilities in our web, mobile, and medical device applications, helping to safeguard sensitive healthcare data and support our mission to improve patient outcomes. Responsibilities: Conduct penetration tests on web, mobile, and software medical device applications, as well as internal systems. Lead threat modeling and risk assessment activities for new and existing products. Develop and execute test plans, scenarios, scripts, or procedures. Document findings, prepare detailed reports, and work with development teams to remediate identified issues. Track and manage vulnerabilities through their lifecycle. Develop and maintain custom security testing tools and automation scripts. Stay up-to-date with the latest testing and ethical hacking methods, tools, and industry trends. Assist in the development and maintenance of application security policies, standards, and guidelines. Work with security and IT teams to enhance the overall security posture of the organization. Provide security training and awareness to development teams. Participate in the design and review of new technologies and major changes to existing technologies from a security perspective. Ensure compliance with healthcare and data privacy regulations (e.g., HIPAA, GDPR). Evaluate third-party applications and vendors for security risks. Mentor junior team members and contribute to a culture of security. Qualifications: 5+ years of proven experience in penetration testing, with a strong preference for experience in healthcare or other highly regulated environments. Strong understanding of security principles, techniques, and technologies. Experience with a variety of security tools and products (e.g., Burp Suite, Snyk, Metasploit, Nmap). Familiarity with programming/scripting languages such as Python, JavaScript/TypeScript, or others. Experience with cloud security (AWS, Azure, GCP) and secure SDLC practices. Excellent problem-solving, analytical, communication, and interpersonal skills. Relevant certifications such as OSCP, GPEN, OSCE, GWAPT, CSSLP, or similar are highly desirable. Experience mentoring and training others in security best practices. #LI-SH1#LI-HybridCHI: $130,000-$180,000 The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Tempus is seeking a Revenue Cycle Manager with a strong focus on Post-Payment Appeals, Refunds, Audits, and Payer Relations to lead our dynamic team. This critical role encompasses the management of post-payment appeals, the development of refund policies, and the meticulous handling of payer audits. The ideal candidate will possess a background in revenue cycle management, complemented by paralegal expertise that is instrumental in navigating the complexities of audit documentation, research, and communication. A strategic mindset and robust leadership skills are essential for driving process optimization and ensuring compliance with payer requirements. Key Responsibilities Post-Payment Appeals & Refunds Manage the Tempus refunds and post-payment appeals team with a focus on continuous improvement and excellence. Develop and implement robust policies and procedures to ensure timely and accurate issuance of refunds where appropriate. Establish and monitor Key Performance Indicators (KPIs) to track and improve the efficiency and effectiveness of the post-payment appeals process. Create and maintain Standard Operating Procedures (SOPs) for the post-payment appeals team, ensuring compliance with all regulatory guidelines and payer requirements. Provide comprehensive feedback to management on trends, findings, and strategies for resolving issues with both in-network and out-of-network payers. Lead initiatives to identify root causes of overpayments and implement proactive measures to reduce the occurrence of future refunds. Payer Audit Management Oversee the collection and organization of all necessary documentation in response to payer audits, ensuring meticulous documentation management. Conduct thorough research to support audit responses and appeals. Serve as the primary point of contact for all audit-related inquiries and correspondence, including writing clear, concise, and persuasive appeal response letters. Collaborate with external auditors and payer representatives, providing timely responses and addressing any queries or concerns effectively. Communicate effectively with clients and stakeholders regarding audit processes and outcomes. Work closely with relevant departments to address audit findings and implement corrective actions. Requirements Bachelor's degree in healthcare administration, business, or a related field (or equivalent experience). Familiarity with healthcare reimbursement, payer policies, and regulatory compliance in the revenue cycle. Strong paralegal skills, including documentation management, legal research, and client communication, are highly desirable. Excellent written communication skills, with the ability to produce clear, concise, and persuasive documents. Familiarity with healthcare reimbursement, payer policies, and regulatory compliance in the revenue cycle. Strong attention to detail and the ability to prioritize multiple competing tasks across projects, Third Party Billing Vendor, and internal Tempus teams. Proven track record of establishing and monitoring KPIs and SOPs within a revenue cycle context. Creative mindset in order to problem solve, comfort with ambiguity, and confidence to ask key questions. Ability to develop and maintain strong relationships across departments (Market Access, Finance, Legal, Product, Medical Affairs, Lab Ops, etc.). #LI-HYBRID #LI-NK1 $85,000 - $115,000 The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time for our expanding liquid biopsy portfolio (including diagnostics, therapy selection, molecular residual disease testing and therapeutic response monitoring). We are looking for a highly motivated and capable Bioinformatics Scientist with extensive experience and interest in translational cancer research and genomics algorithm development. This position requires experience with scientific programming, relational data systems, algorithms development, and statistical modeling. Top candidates will also have leadership experience in NGS pipeline development in a clinical setting. Responsibilities: Develop algorithms used to gain insight into cancer variation through analysis of next generation sequencing data. Design and conduct analysis to improve variant calling, classification and analysis systems. Design and execute experiments to support various regulatory submissions. Collaborate with scientists, and clinicians to design and perform analyses on cancer clinical sequencing data in order to improve quality of care. Work in an interdisciplinary group of scientists and engineers to translate research into clinically actionable insights for our clients. Communicate with outside scientific teams as well as product and bioinformatics leadership. Produce high quality and detailed documentation for all projects. Preferred Qualifications: A completed Ph.D. in Cancer Biology or Molecular Biology related to cancer or relevant experience. Computational skills using Python and/or R. Ideal candidates will possess: Experience in cancer genetics, immunology, and/or molecular biology. Experience working with Next-Generation Sequencing Data. Experience building NGS pipelines in a clinical setting. Self-driven and works well in interdisciplinary teams. Experience with communicating insights and presenting concepts to a diverse audience. Strong demonstrated programming ability. Background in predictive or prognostic algorithm development. The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. We are seeking a highly motivated Sr. Integration Analyst who is passionate about healthcare data and eager to support our mission. The Senior Integration Analyst will play a critical role in deploying and supporting Epic integrations, with a strong focus on Epic Aura. This role will partner closely with internal teams, Epic, and external healthcare organizations to deliver seamless connectivity for ordering, results, and data exchange. The analyst will be responsible for designing, configuring, testing, and implementing Epic interfaces and workflows, ensuring stability and scalability as Tempus expands its clinical and lab data integrations. Responsibilities: Lead technical design, build, and deployment of Epic integrations, particularly through Aura, supporting ordering, results delivery, and data sharing workflows. Collaborate with hospital IT teams, Epic representatives, and internal stakeholders to define requirements and deliver integration solutions. Configure and validate HL7, FHIR, and API-based interfaces, ensuring compliance with industry standards and partner requirements. Conduct end-to-end testing, troubleshooting, and validation of interfaces and data flows. Act as a subject matter expert (SME) for Epic Aura connectivity and provide guidance to project managers, analysts, and engineers. Support go-live events, monitor integration performance, and resolve production issues in partnership with internal support teams. Document workflows, specifications, and best practices for repeatable deployments. Required Skills and Qualifications: 5+ years of experience in healthcare integration, with at least 3 years working with Epic interfaces. Direct experience with Epic Aura deployments and workflows. Strong understanding of HL7, FHIR, and Epic interoperability tools. Proven track record of supporting clinical or lab ordering and results interfaces. Excellent troubleshooting, problem-solving, and communication skills. Ability to manage multiple projects in a fast-paced environment with competing priorities. Nice to Have: Epic certification in Beaker, Interconnect, Bridges, Care Everywhere, or related modules. Experience with hereditary, oncology, lab workflows, or clinical decision support integrations. Salary: $100,000 - $140,000 USD The expected salary range above is applicable if the role is performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. Additionally, for remote roles open to individuals in unincorporated Los Angeles - including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Schedule: Must have availability from 4:00am-10:00pm, including weekends and holidays Schedules are posted 2-3 weeks in advance Full-time, Non-Exempt Total Rewards Package Compensation The target salary for this position is $17.00 per hour. 8 weeks paid Phlebotomy training Shift differentials for evenings/weekends Evenings (after 6:00pm): $1.50/hour Weekends: $2.00/hour Skill based % increases offered for advanced phlebotomy skills training Additional Bilingual (Spanish) increase available after passing certification exam. The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment. Travels to other local collection sites, as determined by business need. Prepares collection site and performs set up, including technology systems (may include quality control). Performs donor screening (collects donor histories), mini-physical, and phlebotomy. Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g. high school nurse, drive coordinator). Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation. Rebooks donors for future donation appointments. Understands and performs to all applicable regulatory and compliance requirements. Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members. Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate. May prepare and pack units for transport. Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed. Requires evening, weekend, and holiday hours. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required GED required Experience 1-3 years relevant people facing experience preferred Less than 1 year Typically requires less than 1 year of job-related experience. required Knowledge, Skills and Abilities Valid drivers' license with prior driving experience. required Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required Must have basic mathematical aptitude and strong attention to detail. required Ability to apply judgment to written or oral instructions. required Ability to organize work to provide productive work flow. required Flexibility to work independently and with a team. Must have good communication skills, including the ability to provide feedback to peers. required Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required Licenses and Certifications DL NUMBER - Driver License, Valid and in State Valid drivers' license with prior driving experience required Tools and Technology Vehicle navigation system. required Personal Computer (desktop, laptop, tablet). required General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required Phlebotomy collection equipment including: • Blood mixer • Trima required #AJ123 Not ready to apply? Connect with us for general consideration.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need. Must be available to support Winfield center* hours: Monday: 11am-7:30pm Tuesday-Thursday: 7:30am-7:30pm Friday: 7:30am-3:30pm Saturday & Sunday: 6:30am-3pm *With availability to cover area centers as needed Total Rewards Package Compensation The target salary for this position is $17.00 per hour. 8 weeks paid training Shift differentials for evenings/weekends Evenings (after 6:00pm): $1.50/hour Weekends: $2.00/hour Skill based % increases offered for advanced phlebotomy skills training Additional Bilingual (Spanish) increase available after passing certification exam The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Prepares collection site and performs set up, including technology systems (may include quality control). Performs donor screening (collects donor histories), mini-physical, and phlebotomy. Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator. Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation. Rebooks donors for future donation appointments. Understands and performs to all applicable regulatory and compliance requirements. Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members. Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate. May prepare and pack units for transport. Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed. May be eligible for additional "Skill" based pay (Driving, Language, etc), based on employee qualifications and business need. Requires evening, weekend and holiday work hours, and travel to other local collection sites as determined by business need. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma or GED required Experience Less than 1 year of job-related experience. required 1-3 years relevant people facing experience preferred Knowledge, Skills and Abilities Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required Must have basic mathematical aptitude. required Ability to apply judgment to written or oral instructions. required Ability to organize work to provide productive work flow. required Has strong attention to detail. required Must have good communication skills, including the ability to provide feedback to peers, and flexibility to work independently and with a team. required Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra required Licenses and Certifications Driver's License preferred SBA - Spanish Bilingual Assistance Certificate preferred Tools and Technology Personal Computer (desktop, laptop, tablet). required General office equipment (computer, printer, fax, copy machine). required Vehicle navigation system. required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required Phlebotomy collection equipment including: • Blood mixer • Trima required Not ready to apply? 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