Store Leader jobs at Bloomingdale's - 61 jobs

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview The Assistant BSM is a floor present leader on the forefront of both the colleague and customer experience. Through inspirational leadership style, strong interpersonal skills and solid business acumen, the Assistant BSM guides the selling journey and inspires their team to bring the Bloomingdale's mission, to be like no other store in the world, to life. The Assistant BSM's primary objective is to drive sales and build customer relationships by training, coaching and developing a team of colleagues. A successful Bloomingdale's Assistant BSM possesses an inherent passion for people whether it is recruiting, onboarding and developing their direct reports or ensuring the customer receives an outstanding experience regardless of why they are in our stores. The Assistant BSM will also lead initiatives and related efforts to increase sales and customer loyalty, while delivering on Bloomingdale's standards for customer service. A Bloomingdale's Assistant BSM oversees a multi-million-dollar component of the overall store business. It often includes a single family of business with a modest sales professional span of control. In today's retail environment, our leaders are flexible and agile supporting sales results, merchandising standards and ensuring customer fulfillment orders are completed on a timely basis. Essential Functions Drive and exceed sales goals through observing, coaching and role modeling customer-centric selling behaviors while providing a fun shopping environment where all customers feel welcome. Lead customer service in the store. Ensure colleagues engage with customers and provide a friendly and easy to shop environment. Require and champion use of selling technology to support a seamless customer experience Lead and educate relationship selling, building a client book and driving outreach to maximize business Direct the execution of merchandising strategies by partnering with the BSM and the Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising direction Ensure all necessary re-stocking, floor moves, signing are completed Provide daily oversight of fulfillment process, track metrics throughout the day to ensure optimum fill rate Attract, hire, train, coach, evaluate and manage an average of 10 direct reports to meet or exceed performance and behavioral expectations. Qualifications and Competencies Associate's Degree 3-5 years related experience Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners Ability to effectively plan and execute strategies Ability to monitor and maneuver workflow to achieve priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Essential Physical Requirements Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders Frequent use of computers and other office equipment Requires close vision, color vision, and ability to adjust focus Frequently lift/move up to 25lbs. This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc.: including Macy's, Bloomingdale's, and Bluemercury: is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00

Assistant Manager As the Assistant Manager of Merchandise, you will contribute to profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates, and executing sales building programs to enhance the customer experience through driving performance standards. Primary Responsibilities: Merchandise Execution - Owns in-stock levels through merchandise replenishment activities. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store Customer Service and Sales- Models, coaches, and holds team accountable for outstanding customer service. Oversees the Manager on Duty program to ensure that associates are actively engaged, and customers are serviced appropriately. Omnichannel - Supports Omnichannel initiatives to further drive sales and customer service. Owns the training and coaching on all Omnichannel initiatives and processes Specialty Businesses: Responsible for driving sales growth in Fine jewelry, Window & Mattress business by leading and engaging associates. Owns the planning and execution of special events within specialty businesses. Team Development - Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues. Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a manager will possess the following competencies: Prioritizes Customers: Puts customer needs first and prioritizes what matters most to them. Identifies and removes barriers to provide excellent service and experiences. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Produces Results: Demonstrates a sense of urgency to act decisively and quickly while establishing aggressive goals and takes appropriate risks to achieve results. Works Collaboratively: Collaborates cross-functionally by sharing information, seeking input from diverse perspectives, and working towards shared goals. Work experience- Minimum of 2 years retail leadership experience Education- bachelor's degree or equivalent work experience What you get: Eligible for bonus under the Management Incentive Plan. If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ************************************* About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. Pay Range USD $52,080.00 - USD $74,400.00 /Yr.

The pay range is $60,000.00 - $120,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT HUMAN RESOURCES As an HR leader, you drive change, remove obstacles and develop inclusive talent strategies to support a guest-focused mission. You champion recruitment efforts, collaborating with Talent Acquisition to attract and retain the right talent and deliver meaningful career experiences. By being a strategic partner for your peers and leaders, you ensure profitable growth by developing high-performing and engaged teams, creating an environment where teams love to work. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Executive Team Leader can provide you with the skills and experience of: * Creating and managing HR strategies and goals; delivering results through your team * Reading financial reporting and interpret data * Knowledge of federal, state and local employment laws * Recruiting, selecting and talent management of hourly team members and leaders * Support business leaders; coaching and consulting with them in growing the business and developing their teams * Influence across levels and partners (e.g. hourly team members, senior leaders) As an Executive Team Leader Human Resources, no two days are ever the same, but a typical day will most likely include the following responsibilities: * Anticipate and identify current and future trends and needs of the team to support the total Store's health and drive profitable sales. * Support leaders in creating and prioritizing an environment of inclusivity where teams value diverse voices and approaches, are authentic and respectful, and create equitable experiences. * Support organizational and operational change by focusing on HR priorities, practices, and impact * Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. * Promote a culture where teams love to work, and guests love to shop; recognize guest-centered behaviors and reward outstanding performance. * Develop teams and leaders who are committed to continuous learning through observations, providing regular feedback and recognizing strong guest service. * Support, coach and recognize the leadership team to ensure timely completion of training execution. * Build relationships that are important to the local community and engage store team on these initiatives. * Be approachable and available for your team, lead a culture where team members feel heard, and issues are quickly resolved. * Support leaders with reviewing and publishing schedules that are compliant, meet business needs and align with team member availability and desired hours. * Develop a store staffing strategy, identifying when to hire externally to ensure more consistent work hours for current team members and reduce schedule fluctuations. * Use your expertise to guide store leaders in hiring and onboarding candidates with the right skills and experience by understanding the needs of both the business and guests. * Create, lead, and model a culture of executing all best practices as outlined with team onboarding, learning, and required training; help close skill gaps through development, coaching and team interactions. * Lead a team of HR Experts and HR Team Leader (if applicable) who serve the total store team by solving problems, removing roadblocks and engaging each team member. * Effectively plan and manage programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption, while supporting leaders in making the best decisions for their teams. * Develop and coach your HR Team Leader (if applicable) to elevate the skills and expertise of the team. * Establish a culture of accountability through clear expectations and performance management. * Leads investigations to address and resolve concerns, collaborating with the appropriate partners and owning the process from initiation to resolution to foster a positive work environment. * Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks. * Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. * Lead by thanking guests and letting them know we're happy they chose to shop at Target. * Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment. * Develop and lead a safety culture and performance of the department through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. * Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. * Lead merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. * As a key carrier, implement all safe and secure training and processes * Address all store emergency and compliance needs including claims management and return-to-work program. * All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be an Executive Team Leader Human Resources but there are a few skills you should have from the get-go: * 4-year degree or equivalent experience * Strong interpersonal and communication skills * Strong business acumen * Comfortable dealing with ambiguity * Manage conflict, lead and hold others accountable * Relate well with and interact with all levels of the organization * Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed * Manage workload and prioritize tasks independently * Welcoming and helpful attitude towards all guest and other team members We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds * Accurately handle cash register operations as needed. * Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

The pay range is $60,000.00 - $120,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT HUMAN RESOURCES As an HR leader, you drive change, remove obstacles and develop inclusive talent strategies to support a guest-focused mission. You champion recruitment efforts, collaborating with Talent Acquisition to attract and retain the right talent and deliver meaningful career experiences. By being a strategic partner for your peers and leaders, you ensure profitable growth by developing high-performing and engaged teams, creating an environment where teams love to work. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Executive Team Leader can provide you with the skills and experience of: Creating and managing HR strategies and goals; delivering results through your team Reading financial reporting and interpret data Knowledge of federal, state and local employment laws Recruiting, selecting and talent management of hourly team members and leaders Support business leaders; coaching and consulting with them in growing the business and developing their teams Influence across levels and partners (e.g. hourly team members, senior leaders) As an Executive Team Leader Human Resources, no two days are ever the same, but a typical day will most likely include the following responsibilities: Anticipate and identify current and future trends and needs of the team to support the total Store's health and drive profitable sales. Support leaders in creating and prioritizing an environment of inclusivity where teams value diverse voices and approaches, are authentic and respectful, and create equitable experiences. Support organizational and operational change by focusing on HR priorities, practices, and impact Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. Promote a culture where teams love to work, and guests love to shop; recognize guest-centered behaviors and reward outstanding performance. Develop teams and leaders who are committed to continuous learning through observations, providing regular feedback and recognizing strong guest service. Support, coach and recognize the leadership team to ensure timely completion of training execution. Build relationships that are important to the local community and engage store team on these initiatives. Be approachable and available for your team, lead a culture where team members feel heard, and issues are quickly resolved. Support leaders with reviewing and publishing schedules that are compliant, meet business needs and align with team member availability and desired hours. Develop a store staffing strategy, identifying when to hire externally to ensure more consistent work hours for current team members and reduce schedule fluctuations. Use your expertise to guide store leaders in hiring and onboarding candidates with the right skills and experience by understanding the needs of both the business and guests. Create, lead, and model a culture of executing all best practices as outlined with team onboarding, learning, and required training; help close skill gaps through development, coaching and team interactions. Lead a team of HR Experts and HR Team Leader (if applicable) who serve the total store team by solving problems, removing roadblocks and engaging each team member. Effectively plan and manage programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption, while supporting leaders in making the best decisions for their teams. Develop and coach your HR Team Leader (if applicable) to elevate the skills and expertise of the team. Establish a culture of accountability through clear expectations and performance management. Leads investigations to address and resolve concerns, collaborating with the appropriate partners and owning the process from initiation to resolution to foster a positive work environment. Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. Lead by thanking guests and letting them know we're happy they chose to shop at Target. Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment. Develop and lead a safety culture and performance of the department through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. Lead merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. As a key carrier, implement all safe and secure training and processes Address all store emergency and compliance needs including claims management and return-to-work program. All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be an Executive Team Leader Human Resources but there are a few skills you should have from the get-go: 4-year degree or equivalent experience Strong interpersonal and communication skills Strong business acumen Comfortable dealing with ambiguity Manage conflict, lead and hold others accountable Relate well with and interact with all levels of the organization Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Manage workload and prioritize tasks independently Welcoming and helpful attitude towards all guest and other team members We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds Accurately handle cash register operations as needed. Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

The pay range is $60,000.00 - $120,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT HUMAN RESOURCES** As an HR leader, you drive change, remove obstacles and develop inclusive talent strategies to support a guest-focused mission. You champion recruitment efforts, collaborating with Talent Acquisition to attract and retain the right talent and deliver meaningful career experiences. By being a strategic partner for your peers and leaders, you ensure profitable growth by developing high-performing and engaged teams, creating an environment where teams love to work. **At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Executive Team Leader can provide you with the** **skills and experience of** **:** + Creating and managing HR strategies and goals; delivering results through your team + Reading financial reporting and interpret data + Knowledge of federal, state and local employment laws + Recruiting, selecting and talent management of hourly team members and leaders + Support business leaders; coaching and consulting with them in growing the business and developing their teams + Influence across levels and partners (e.g. hourly team members, senior leaders) **As an Executive Team Leader Human Resources, no two days are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Anticipate and identify current and future trends and needs of the team to support the total Store's health and drive profitable sales. + Support leaders in creating and prioritizing an environment of inclusivity where teams value diverse voices and approaches, are authentic and respectful, and create equitable experiences. + Support organizational and operational change by focusing on HR priorities, practices, and impact + Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. + Promote a culture where teams love to work, and guests love to shop; recognize guest-centered behaviors and reward outstanding performance. + Develop teams and leaderswho are committed to continuous learningthrough observations,providing regularfeedback and recognizing strong guestservice. + Support, coach and recognize the leadership team to ensuretimely completion of training execution. + Build relationships that are important to the local community and engagestore team on these initiatives. + Be approachable and available for your team, lead a culturewhere team members feel heard, and issues are quickly resolved. + Support leaderswith reviewing and publishingschedules that are compliant, meet businessneeds and align with team member availability and desired hours. + Develop a store staffing strategy, identifying when to hire externally to ensure more consistent work hours for current team members and reduce schedule fluctuations. + Use your expertise to guide store leaders in hiring and onboarding candidates with the right skills and experience by understandingthe needs of both the business and guests. + Create, lead, and model a culture of executing all best practices as outlined with team onboarding,learning, and required training; help close skill gaps through development, coaching and team interactions. + Lead a team of HR Experts and HR Team Leader (if applicable) who serve the total store team by solving problems, removing roadblocks and engaging each team member. + Effectively plan and manage programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption, while supportingleaders in making the bestdecisions for their teams. + Develop and coach your HRTeam Leader (if applicable) to elevate the skills and expertise of the team. + Establish a culture of accountability through clear expectations and performance management. + Leads investigations to address and resolve concerns, collaborating with the appropriate partners and owning the process from initiation to resolution to foster a positive work environment. + Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks. + Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. + Lead by thanking guests and letting them know we're happy they chose to shop at Target. + Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment. + Develop and lead a safety culture and performance of the department through modeling and recognizing safe behaviors,identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. + Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. + Lead merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. + As a key carrier, implement all safe and secure training and processes + Address all store emergency and compliance needs including claims management and return-to-work program. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This m** **ay** **be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you everything you need to know to ** **be** **an** ** ** **Executive** **Team Leader Human Resources** **b** **ut ** **there are a few skills you should have from the get-go:** + 4-year degree or equivalent experience + Strong interpersonal and communication skills + Strong business acumen + Comfortable dealing with ambiguity + Manage conflict, lead and hold others accountable + Relate well with and interact with all levels of the organization + Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed + Manage workload and prioritize tasks independently + Welcoming and helpful attitude towards all guest and other team members **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Access all areas of the building to respond to guest or team member issues + Interpret instructions, reports and information + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds + Accurately handle cash register operations as needed. + Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes. What You'll Do * Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager * Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer * Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes * Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards * Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards * Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment; taking appropriate partners as needed * Modeling, guiding and providing direction to associates * Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty * Use key performance indicators (KPIs) to make informed business decisions that drive overall store results * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Key holder responsibilities include opening and closing store processes, and providing direction to associates * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Strong verbal/written communication and interpersonal skills * Flexible availability, including days, nights, weekends, and holidays Preferred * 2 years experience in retail or similar industry * Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Range: $22.25 - $34.50 Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes. What You'll Do * Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager * Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer * Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes * Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards * Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards * Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment; taking appropriate partners as needed * Modeling, guiding and providing direction to associates * Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty * Use key performance indicators (KPIs) to make informed business decisions that drive overall store results * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Key holder responsibilities include opening and closing store processes, and providing direction to associates * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Strong verbal/written communication and interpersonal skills * Flexible availability, including days, nights, weekends, and holidays Preferred * 2 years experience in retail or similar industry * Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Range: $22.25 - $34.50 Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes. What You'll Do Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl's are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment; taking appropriate partners as needed Modeling, guiding and providing direction to associates Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty Use key performance indicators (KPIs) to make informed business decisions that drive overall store results Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associates Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred 2 years experience in retail or similar industry Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Range: $22.25 - $34.50Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes. What You'll Do * Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager * Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer * Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes * Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards * Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards * Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment; taking appropriate partners as needed * Modeling, guiding and providing direction to associates * Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty * Use key performance indicators (KPIs) to make informed business decisions that drive overall store results * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Key holder responsibilities include opening and closing store processes, and providing direction to associates * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Strong verbal/written communication and interpersonal skills * Flexible availability, including days, nights, weekends, and holidays Preferred * 2 years experience in retail or similar industry * Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Range: $22.25 - $34.50 Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** Store Director- Job Description ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: * Managing a large team of hourly team members and leaders as well as leaders of leaders * Recruiting, selecting, talent management and talent planning across all departments of the store * Guest service fundamentals and experience building and leading a guest first culture across the store * Retail business financials (e.g. payroll, profit and loss) and driving sales growth * Creating store specific strategies and managing your team to deliver results * Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses * Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals * Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team * Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. * Drive accountability through clear expectations and consistent performance management. * In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. * Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. * Recruit, hire and retain a passionate team for area specific knowledge and expertise. * Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. * Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). * Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. * Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. * Model creating a welcoming experience by greeting guests as you are working. * Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. * Lead by thanking guests and let them know we're happy they chose to shop at Target. * Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales * Build and execute plans to run an efficient operation to fund future growth. * Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. * Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. * Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. * Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. * Build relationships that are important to the store's community to address the most pressing local needs. * Leverage field support partners to help you solve problems and drive continuous operational improvement. * Set clear priorities for the team through balancing competing priorities and demands. * Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. * Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. * Validate that merchandise protection strategies across the total store are being executed according to best practices. * As a key carrier, follow all safe and secure training and processes * Addressing all store emergency and compliance needs * Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: * 4-year degree or equivalent experience * Strong interpersonal and communication skills * Team leadership and engagement * Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis * Manage conflict and lead and hold others accountable * Relate well with and interact with all levels of the organization * Welcoming and helpful attitude * Manage workload and prioritize tasks independently * Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations as needed * Climb up and down ladders as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary) * Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). In addition, you'll be responsible for driving employee development and performance management. What you'll do * Enable and empower employees to drive world-class customer experiences * Drive employee experience strategy across the micro-market to drive seamless customer experiences * Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results * Lead efforts to maximize results or provide course correction as needed * Help drive sales and operational success within an assigned home location or across the micro-market as needed Basic qualifications * 2 years of experience as a supervisor or manager in business, military or related fields * 2 years of sales or customer service experience * 1 year of experience managing and reviewing operational expenses and revenue Preferred qualifications * Retail experience * Consumer electronics industry experience * Multi-location retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1012035BR Location Number 001127 De Witt NY Store Address 3401 Erie Blvd E$53499 - $84864 /yr Pay Range $53499 - $84864 /yr

About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do * Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment * Drive accuracy through completion of all required business directives such as merchandise disposition practices * Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes * Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience * Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer * Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes * Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner * Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: * Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Modeling, enforcing and providing direction and guidance to associates * Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues * Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Monitoring and adjusting resources as the business dictates to support customer needs and workload demands * Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results * Managing talent, including hiring, training, developing, and supervising * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies and ensuring the safety of associates and customers * Other responsibilities as assigned What Skills You Have Required * Must be 18 years of age or older * Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management * Great verbal/written communication and interpersonal skills * Excellent decision-making and problem-solving skills to make quick decisions * Strong people management skills and ability to develop talent * Flexible availability, including days, nights, weekends and holidays Preferred * Experience working in a retail environment, preferably in a managerial position * College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Range: $72,500.00 - $108,800.00 Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you'll focus on providing positive employee experiences, skill development and performance management. You'll compare store performance against company goals and lead your team to drive growth or improve results. What you'll do Maintain positive customer and employee experiences Drive localized customer and employee and share trend with other store leaders Provide positive experiences, skill development and performance management Lead efforts to maximize positive results or course-correct when needed Basic qualifications One year of leadership experience Previous experience in sales, customer service or related fields Ability to work successfully as part of a team Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications One year of consumer electronics industry experience Prior experience setting retail sales goals What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview As the Senior Manager, Customer Strategy - Stores & Digital at Bloomingdale's, you will serve as the lead insights and customer strategy partner to our Store and Digital (COM) leadership teams. Your role is focused on deeply understanding customer sentiment-connecting NPS feedback, behavioral data, and operational results to identify the biggest opportunities to improve the customer experience and drive business performance. You will lead efforts to translate feedback into actionable strategies, partnering cross-functionally to address friction points across the in-store and digital journeys. You'll also oversee market-level research to identify where we have the greatest customer opportunity, helping guide customer-led decisions about store location and format strategy. You are the translator of the customer voice-turning insight into action and partnering with teams across the business to drive meaningful, measurable outcomes. Key Responsibilities Customer Strategy & Experience Innovation * Serve as the lead customer insights partner to Store and Digital leadership to drive short- and long-term customer growth strategies. * Translate company themes from feedback, behavioral data, and market analysis into business recommendations and strategic priorities. * Define future-state customer experience themes rooted in friction-point analysis, customer journeys, and unmet needs. * Collaborate with cross-functional partners (e.g., CX, Product, UX, Store Ops) to drive improvements aligned to customer opportunity. Behavioral Insights & Impact * Synthesize NPS, behavioral, and purchase data to identify high-impact customer segments and opportunity areas. * Identify and size opportunities to retain and grow customer value, incorporating KPIs. * Provide behavioral insights related to digital usage (e.g., site search, cart abandonment) and in-store behaviors to surface actionable themes. Insight Communication & Influence * Create compelling narratives rooted in customer insights-focused on the "what," "so what," and "now what." * Influence prioritization decisions by sharing insight in business forums, strategy sessions, and cross-functional reviews. * Build tools and frameworks that elevate insight from "feedback" to "actionable direction." Partner Collaboration & Feedback Integration * Monitor NPS themes in partnership with the Manager, Research & VOC Programs, and advise on areas for escalation or strategic response. * Support evolution of customer feedback tools and usability in partnership with the VOC Manager. * Guide application of insights from Mystery Shop and Problems-to-Profit programs into Store and Digital strategies. Skills You Will Need * Trend Analysis and Research: Proficient in identifying, studying, and communicating macro trends, consumer behavior shifts, cultural influences, past and future zeitgeist impacts, and emerging style trends. * Data Analytics: Experience in utilizing data analytic tools to convert information into commercial ideas and the ability to read, assess, and organize data and opportunities. * Creative Presentation: Proficient in creating or collaborating on highly visual presentations and videos, with experience in Adobe Creative Suite, Excel, Word, PowerPoint, and presentation software like XD, Figma, and Canva. * Communication and Collaboration: Excellent written and verbal communication skills, strong research and copywriting skills, and the ability to effectively collaborate with cross-functional teams, including Design, Merchant, and Vendor Partners. * Project Management: Ability to manage multiple workstreams, prioritize based on business needs, and make decisions independently while working under general direction. * Customer Focus and Storytelling: Relentless customer focus, strong ability to influence, tell compelling stories, and gain trust to implement new ideas, supporting enterprise-wide storytelling and big-idea moments. * Technical Proficiency: Quick adopter of new technology and generative AI tools, proficient in Adobe Creative Suite, Excel, Word, PowerPoint, and presentation software like XD, Figma, and Canva. * Leadership and Ownership: Focus on building relationship and ownership skills as an emerging leader, supporting trend strategy, vision, and fashion application for Bloomingdale's and individual areas of focus. Qualifications * 6-8 years of experience in customer insights, strategy, or experience design, ideally in a retail, digital, or omnichannel business. * Strong experience with customer feedback platforms (e.g., Medallia), behavioral analytics, and translating insights into commercial impact. * Proven ability to connect qualitative and quantitative insights to business performance. * Skilled in storytelling and executive communication, with the ability to influence across multiple levels and teams. * Experience conducting market-level research and identifying customer-led growth opportunities is a plus. This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc.: including Macy's, Bloomingdale's, and Bluemercury: is an equal opportunity employer, committed to a diverse and inclusive work environment.

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… * Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) * Build lasting relationships with customers * Give the best service to our customers on their terms * Provide honest and confident feedback to customers about style and fit * Seek fashion and product knowledge to build your expertise * Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning * Grow relationships by opening new Nordstrom Rewards program accounts * The hours and schedule for this position will vary by week depending on business needs * This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into You own this if you have… * Excellent communication and people skills * A self-motivated, goal oriented focus * Strong interest to use networking and technology to achieve sales goals * The ability to excel in a team environment * The ability to prioritize multiple tasks in a fast-paced environment * Organization and follow through * The ability to work a flexible schedule based on business needs * Physical Requirements: * Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. * Frequent use of hands for grasping, fine manipulation, pushing and pulling * Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. * Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.25 - $17.25 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************ At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%. Youtube Link: *************************************************************

About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practices Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Must be 18 years of age or older Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills to make quick decisions Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends and holidays Preferred Experience working in a retail environment, preferably in a managerial position College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.

As the Global Retail Learning Manager, you will play a pivotal role in shaping the luxury client journey by designing, delivering, and sustaining world-class learning programs that elevate the Selling Ceremony and Client Experience. You will partner with retail teams and regions to ensure our Client Advisors are equipped to inspire, connect, and build long-lasting relationships with clients through storytelling, product presentation, and the artistry of luxury service. This role is responsible for creating learning strategies that embody the brand's heritage, values, and commitment to excellence while driving measurable impact on client satisfaction, conversion, and long-term loyalty. Location: This position is in-person at our Corporate Headquarters in New York, NY. Key Responsibilities: Learning Strategy & Design Develop and implement a global learning strategy focused on Selling Ceremony and Client Experience, aligned with brand priorities and retail excellence standards. Apply instructional design methodologies to create innovative and scalable learning programs that blend storytelling, product knowledge, and client discovery into elevated retail practices. Ensure all programs reflect the luxury jewelry client journey and drive consistency across global markets. Program Development & Delivery Design and deliver learning programs across multiple modalities, including classroom, digital, gallery-style, and immersive experiences. Partner with cross-functional stakeholders to integrate brand storytelling and heritage education into selling and client experience frameworks. Develop toolkits, facilitator guides, and resources to enable consistent execution and long-term adoption in stores. Facilitate workshops and train-the-trainer sessions to strengthen selling and service capabilities across all regions. Collaborate with regional retail learning leaders to adapt global programs for local market relevance and execution. Serve as a subject matter expert and advisor on the selling skills and the Tiffany Client Experience. Measurement & Impact Define KPIs to measure the effectiveness of learning initiatives (e.g., client satisfaction, conversion, mystery shop results, average transaction value, repeat client rate). Influence teams by articulating the business value of learning in driving client loyalty and sales growth. Analyze data and feedback to refine programs and ensure relevance in diverse market contexts continuously. Expertise & Attributes Global Mindset - Ability to work across cultures with grace, inclusivity, and awareness. Jewelry Experience - Deep expertise in fine jewelry, craftsmanship, and luxury retail. Industry Knowledge - Understanding of luxury retail and learning best practices. Technology Literacy - Expertise in digital learning tools and emerging innovations. Inspiration & Influence - Exceptional ability to engage, inspire, and influence diverse audiences. The hiring range for this position ranges from $123,000 - $155,000. The rate of pay offered will be dependent upon candidates' relevant skills and experience. Management is also eligible for bonus. Qualifications & Experience: 7+ years of experience in retail learning & development, preferably in luxury, fashion, or jewelry. Strong expertise in instructional design, including needs analysis, content creation, and blended learning strategies. Demonstrated excellence in facilitation and coaching for diverse audiences, from frontline teams to senior leaders. Proven success in designing and delivering client experience and selling skills training at a global scale. Strong knowledge of luxury retail service standards and passion for storytelling and brand heritage. Strategic mindset with analytical skills to measure learning effectiveness and impact. Ability to thrive in a fast-paced, matrixed global environment with cultural sensitivity. Willingness to travel internationally (approx. 20-30%).

As the Global Retail Learning Manager, you will play a pivotal role in shaping the luxury client journey by designing, delivering, and sustaining world-class learning programs that elevate the Selling Ceremony and Client Experience. You will partner with retail teams and regions to ensure our Client Advisors are equipped to inspire, connect, and build long-lasting relationships with clients through storytelling, product presentation, and the artistry of luxury service. This role is responsible for creating learning strategies that embody the brand's heritage, values, and commitment to excellence while driving measurable impact on client satisfaction, conversion, and long-term loyalty. Location: This position is in-person at our Corporate Headquarters in New York, NY. Key Responsibilities: Learning Strategy & Design Develop and implement a global learning strategy focused on Selling Ceremony and Client Experience, aligned with brand priorities and retail excellence standards. Apply instructional design methodologies to create innovative and scalable learning programs that blend storytelling, product knowledge, and client discovery into elevated retail practices. Ensure all programs reflect the luxury jewelry client journey and drive consistency across global markets. Program Development & Delivery Design and deliver learning programs across multiple modalities, including classroom, digital, gallery-style, and immersive experiences. Partner with cross-functional stakeholders to integrate brand storytelling and heritage education into selling and client experience frameworks. Develop toolkits, facilitator guides, and resources to enable consistent execution and long-term adoption in stores. Facilitate workshops and train-the-trainer sessions to strengthen selling and service capabilities across all regions. Collaborate with regional retail learning leaders to adapt global programs for local market relevance and execution. Serve as a subject matter expert and advisor on the selling skills and the Tiffany Client Experience. Measurement & Impact Define KPIs to measure the effectiveness of learning initiatives (e.g., client satisfaction, conversion, mystery shop results, average transaction value, repeat client rate). Influence teams by articulating the business value of learning in driving client loyalty and sales growth. Analyze data and feedback to refine programs and ensure relevance in diverse market contexts continuously. Expertise & Attributes Global Mindset - Ability to work across cultures with grace, inclusivity, and awareness. Jewelry Experience - Deep expertise in fine jewelry, craftsmanship, and luxury retail. Industry Knowledge - Understanding of luxury retail and learning best practices. Technology Literacy - Expertise in digital learning tools and emerging innovations. Inspiration & Influence - Exceptional ability to engage, inspire, and influence diverse audiences. The hiring range for this position ranges from $123,000 - $155,000. The rate of pay offered will be dependent upon candidates' relevant skills and experience. Management is also eligible for bonus. Qualifications & Experience: 7+ years of experience in retail learning & development, preferably in luxury, fashion, or jewelry. Strong expertise in instructional design, including needs analysis, content creation, and blended learning strategies. Demonstrated excellence in facilitation and coaching for diverse audiences, from frontline teams to senior leaders. Proven success in designing and delivering client experience and selling skills training at a global scale. Strong knowledge of luxury retail service standards and passion for storytelling and brand heritage. Strategic mindset with analytical skills to measure learning effectiveness and impact. Ability to thrive in a fast-paced, matrixed global environment with cultural sensitivity. Willingness to travel internationally (approx. 20-30%).

As the Global Retail Learning Manager, you will play a pivotal role in shaping the luxury client journey by designing, delivering, and sustaining world-class learning programs that elevate the Selling Ceremony and Client Experience. You will partner with retail teams and regions to ensure our Client Advisors are equipped to inspire, connect, and build long-lasting relationships with clients through storytelling, product presentation, and the artistry of luxury service. This role is responsible for creating learning strategies that embody the brand's heritage, values, and commitment to excellence while driving measurable impact on client satisfaction, conversion, and long-term loyalty. **Location:** This position is in-person at our Corporate Headquarters in New York, NY. **Key Responsibilities:** Learning Strategy & Design + Develop and implement a global learning strategy focused on Selling Ceremony and Client Experience, aligned with brand priorities and retail excellence standards. + Apply instructional design methodologies to create innovative and scalable learning programs that blend storytelling, product knowledge, and client discovery into elevated retail practices. + Ensure all programs reflect the luxury jewelry client journey and drive consistency across global markets. Program Development & Delivery + Design and deliver learning programs across multiple modalities, including classroom, digital, gallery-style, and immersive experiences. + Partner with cross-functional stakeholders to integrate brand storytelling and heritage education into selling and client experience frameworks. + Develop toolkits, facilitator guides, and resources to enable consistent execution and long-term adoption in stores. + Facilitate workshops and train-the-trainer sessions to strengthen selling and service capabilities across all regions. + Collaborate with regional retail learning leaders to adapt global programs for local market relevance and execution. + Serve as a subject matter expert and advisor on the selling skills and the Tiffany Client Experience. Measurement & Impact + Define KPIs to measure the effectiveness of learning initiatives (e.g., client satisfaction, conversion, mystery shop results, average transaction value, repeat client rate). + Influence teams by articulating the business value of learning in driving client loyalty and sales growth. + Analyze data and feedback to refine programs and ensure relevance in diverse market contexts continuously. Expertise & Attributes + Global Mindset - Ability to work across cultures with grace, inclusivity, and awareness. + Jewelry Experience - Deep expertise in fine jewelry, craftsmanship, and luxury retail. + Industry Knowledge - Understanding of luxury retail and learning best practices. + Technology Literacy - Expertise in digital learning tools and emerging innovations. + Inspiration & Influence - Exceptional ability to engage, inspire, and influence diverse audiences. The hiring range for this position ranges from $123,000 - $155,000. The rate of pay offered will be dependent upon candidates' relevant skills and experience. Management is also eligible for bonus. **Qualifications & Experience:** + 7+ years of experience in retail learning & development, preferably in luxury, fashion, or jewelry. + Strong expertise in instructional design, including needs analysis, content creation, and blended learning strategies. + Demonstrated excellence in facilitation and coaching for diverse audiences, from frontline teams to senior leaders. + Proven success in designing and delivering client experience and selling skills training at a global scale. + Strong knowledge of luxury retail service standards and passion for storytelling and brand heritage. + Strategic mindset with analytical skills to measure learning effectiveness and impact. + Ability to thrive in a fast-paced, matrixed global environment with cultural sensitivity. + Willingness to travel internationally (approx. 20-30%). Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We're committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights. We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Eligible Tiffany employees are offered comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings. The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities. **Job Identification** : 62147 **Job Category:** : Retail **Assignment Category** : Regular Full-time **Remote Positions** : No **Professional Experience** : Minimum 5 Years Equal Opportunity Employer