Customer Service Agent (Headquarters Office)
The BLS Company Job In Hicksville, NY
BLS is seeking a motivated and enthusiastic Customer Care Agent to join our team in Hicksville, NY! As a Customer Care Agent, you will be responsible for providing exceptional customer service to our clients around the world. Your primary focus will be to ensure that all client inquiries, concerns, and issues are resolved in a timely and efficient manner.
Key Responsibilities:
+ Responding to customer inquiries and requests via phone, email, and chat
+ Handling customer complaints and concerns with professionalism and empathy
+ Resolving customer issues and escalating to management when necessary
+ Providing product and service information to clients
+ Updating customer records and account information
+ Liaising with other departments to ensure customer satisfaction.
+ Identifying opportunities to improve customer experience and make recommendations to management.
+ Assisting with other duties as required
Requirements:
+ High school diploma or equivalent
+ 1+ years of experience in customer service or a related field
+ Excellent communication skills, both verbal and written
+ Strong problem-solving skills and ability to think on your feet
+ Ability to work independently and as part of a team
+ Strong attention to detail and accuracy
+ Flexibility to work a variety of shifts, including evenings and weekends
+ Proficiency in Microsoft Office and other computer applications
+ Knowledge of the limousine or transportation industry is an asset
We offer competitive compensation, comprehensive benefits, and opportunities for growth and development within the company. If you are a customer service professional who thrives in a fast-paced environment, we want to hear from you! Please submit your resume and cover letter for consideration.
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Reservation Agent
The BLS Company Job In Hicksville, NY
**The BLS Company** **Reservation Agent (Headquarters Office)** **Hicksville, NY - Part Time to Full Time** BLS, a prominent figure in the ground transportation industry across the United States with roots dating back to 1975, is actively seeking enthusiastic individuals to join our team as Reservation Agents at our Operations Center located in Hicksville, NY 11801. Our rich history is awe-inspiring, yet it is the future that ignites our passion!
We have exciting opportunities available for dynamic individuals to join our team across various shifts:
* Day
* Evening
* Graveyard
Key Responsibilities:
* Efficiently process reservations booked via phone calls, emails, online platforms, and other systems.
* Assist clients in planning and coordinating their ground transportation needs.
* Collaborate with coworkers, managers, and drivers to address and resolve issues as they arise.
The ideal candidate will possess the following attributes:
* Patience and adeptness in working with clients.
* Ability to multitask, such as entering data while engaging in phone conversations.
* Exceptional verbal, written, and listening communication skills.
* Proficiency in building rapport with customers over the phone.
* Strong data entry skills with a keen eye for details.
* Previous experience in a call center (inbound or outbound) or retail customer service.
Employee Benefits and Perks (eligibility requirements must be met):
* Paid Vacation
* Paid Sick Days
* Medical Insurance
* Dental Insurance
* 401(k)
* Voluntary Benefits, including Accident Insurance, Critical Illness/Cancer Insurance, and Life Insurance.
* Excellent Career Advancement Opportunities
Join BLS in shaping the future of ground transportation and embark on a rewarding career journey with us!
Account Executive
Plainview, NY Job
Familiar with design, installation, test and inspection services, repair services, and alarm monitoring
Targeted to fulfill market and revenue growth objectives in the New York region
Selling Fire Alarm Systems
Basic Qualifications:
3-5 years of experience selling Fire Alarm Systems and Emergency Responder Communications Systems (ERCS)
Experience in Fire and Life Safety in the NY Metro Market
Valid driver's license with a clean driving record
Pay:
$100- $120k + Commission based off of experience
Preferred Qualifications:
Experience in selling, design, installation, programming, testing, inspecting and servicing these Life Safety systems a plus
Experience selling in the Business-to-Business Commercial Industrial market, including end users, general contractors and electrical contractors
Experience selling Edwards products preferred
Knowledge of Emergency Responder Communications Systems (ERCS), as well as ARC systems, Bi-Directional Amplifier (BDA) System or DAS-Distributed Antenna System
Bring a portfolio and book of business in the NYC Metro area
College degree preferred
Benefits/Perks:
Medical, Dental, Vision
Gas card
Company laptop/cell phone
Base Salary + Commission
About Loyal Source
Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.
For more information go to our website ******************* and follow us on LinkedIn, Facebook & Twitter for other positions currently open.
Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Provider Client Manager
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
As a Client Manager, you will support our provider clients in collaboration with Cedar's Client Management Leads. Key areas of focus will be supporting our Leads across their engagements with clients and ensuring our Operators are successful in their interactions with Cedar; ultimately, making them promoters of our platform. This role is client-facing and reports to the VP, Client Management.
At Cedar, we look for teammates who are driven, energetic and excited to join a fast-paced company. Our ideal candidate has excellent listening and communication skills (verbal and written), is comfortable operating independently in a dynamic environment, and is looking to build a career in client services.
Responsibilities
Co-own a portfolio of aligned provider clients in conjunction with a Client Management Lead
Intake product enhancement requests (PERs) and liaison status updates
Support collateral and facilitation for monthly and quarterly check-ins with clients
Conduct data analysis utilizing client and internal data to tell key value stories to clients
Utilize internal dashboards and reports to surface insights to clients and proactively update internal teams
Contribute to overarching Client Management team tasks such as: Salesforce data integrity, playbook creation, documentation, template updates, and content creation
Support collaboration of CML with a variety of departments at Cedar (Product, Marketing, Data Science) to drive forward cross-functional, client-focused projects that exceed the needs of our clients
Maintain a culture that adheres to Cedar's values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity
Required Skills & Experience
Minimum of 2-5 years of work experience in account management, sales, consulting, data analytics or customer success
Prior experience working in the Healthcare space - particularly with Provider clients
Proven track record of successful client engagements and building relationships with stakeholder groups
Strong written and verbal communication skills and the ability to prioritize work effectively
Strong analytical skill set, attention to detail, and organizational skills a must
Revenue cycle knowledge, data experience, and/or technical knowledge is a plus
Experience working with several internal partners in a cross functional capacity e.g., marketing, sales, etc.
Compensation Range and Benefits
Salary Range*: $ 91,800 - $ 120,000
This role is also equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Senior User Researcher
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a "one-size-fits-all" approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
Senior User Researcher
The Role
Cedar is improving the healthcare financial experience. It's not hard to see the problem: we bet you or those close to you have your own stories about struggling with medical bills, fighting with health insurance, or trying to find quality care at a reasonable cost. Millions of hours, and billions of dollars are wasted each year. At Cedar, our technology empowers healthcare providers and insurance companies to work together to offer patients an exceptional and affordable financial experience.
We are seeking a Senior User Researcher to be a part of our User Research team! This is a ground-up opportunity for a seasoned & strategic researcher to help solve some of the hardest problems in healthcare. You will drive a comprehensive research & insights program for our flagship products, including our payments and affordability products. You will work in close partnership with the Director of Product Management, Director of Product Design, and Director of Data Science to set the bar for using human-centered best practices and mixed method user research. You are responsible for addressing our highest priority questions about our users, our product experiences, and our business. You are a master at running research projects that span from early opportunity identification through discovery to post product launch.
This role is an individual contributor role, with the opportunity to mentor other product team members.
About You
* You are able to break down large problems, frame them into research opportunities, and gain cross-functional buy-in on your plan
* You are an expert at running well-scoped research projects that guarantee impact for your teams. You plan, conduct, analyze, and communicate the results of studies, to build deep understanding among designers, product managers, and engineers. You include your stakeholders and collaborators in every step of the research process, gathering consensus while driving towards outcomes.
* You are an expert influencer and storyteller. You love telling stories about users, buyers, and stakeholders in a way that resonates with your team and the company.
* You are a strong salesperson for research. You proactively identify ways in which research can make impact and can then "make it happen." You are a partner to design, product, and commercial leadership and promote best practices of research and data-driven decision making.
Skills & Experience
* 6-9 years of hands-on experience conducting strategy, innovation, and product-based user research
* Excellent communication, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
* Curious, creative, and pragmatic approach to solving problems.
* End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
* The ability to manage ambiguity, work autonomously, keep organized across a number of user research projects
* Deep mastery of qualitative and quantitative methods. Experience teaching research methods and the strengths and limitations of when to use qualitative vs when to use quantitative methodologies
* Ability to anticipate needs, developing a deep understanding of business goals
* Ability to develop research goals and strategy in alignment with company goals
Compensation Range and Benefits
* Salary/Hourly Rate Range*: $157,250 - $185,000
* This role is equity eligible
* This role offers a competitive benefits and wellness package
* Subject to location, experience, and education
What do we offer to the ideal candidate?
* A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
* Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
* For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
* 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
* Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
* Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
* Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
* Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Sr. Brand Designer
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
This is an exciting opportunity to be a part of a company working to transform U.S. healthcare. As a Senior Designer on the Marketing Team, you will have the unique opportunity to define the organization's visual and verbal expression in relation to our maturing ecosystem. You have the chops and desire to roll up your sleeves and bring dynamic designs to life for our core audience. We are not a typical marketing department within a health-tech company. We seek to lift design away from standard corporate messaging to communicate a bold and differentiated vision to the market.
Please include a link to your portfolio along with your resume.
Gain further insight into this opportunity by viewing this video featuring the hiring manager:
****************************
Responsibilities
Design for both in person and virtual events with external audiences, including stage design, signage, presentations, and other visual collateral.
Design content such as logos, illustrations, animations, or other visual images for collateral including but not limited to websites, landing pages, social, email, digital presentation templates, videos, print enablement materials, and whitepapers.
Work within our brand guidelines to create layouts that promote Cedar style and voice through all visual touch points. Captivate our B2B audience with design that elevates visual appearance and ensures both brand continuity and consistency.
Own and manage various design project deadlines across multiple campaigns and projects.
Communicate your design strategy and decisions clearly and effectively to the team, facilitating effective feedback discussions and managing expectations.
Stay up to date with the latest design trends and best practices, with the ability to innovate and recommend/implement compelling, creative new design concepts accordingly.
Required Skills & Experience
5+ years of hands-on design experience, ideally in a creative agency or in-house design for a company. Prior experience working in a fast paced startup (plus). Prior experience working with a b2b audience and/or healthcare a plus.
The ideal candidate lives, loves, and laughs Figma. Role will require strong technical acumen with the ability to use a variety of visual and audio design with strong skills graphic design and video editing tools. Expertise in Adobe Creative Suite (InDesign, Photoshop, and Illustrator), Figma, and video editing software such as Adobe Premier, Final Cut Pro, or other relevant tools is required.
Google Suite expertise
A portfolio that demonstrates strong conceptual design skills through typography, layout, and experience in both digital and non-digital communications
The successful applicant will demonstrate a deep understanding of industry best practices and the ability to build brand awareness and reputation through strong, bold, differentiated design.
Ability to communicate creative concepts and articulate solutions to project stakeholders
Expertise in creating production-ready files and videos, with strict adherence to layout, typography, and color guidelines.
Experience collaborating with a team in a rapid growth environment. Strong organizational and project management skills, including a very strong attention to detail and the ability to manage and prioritize multiple tasks autonomously..
Experience facilitating feedback conversations and strong interpersonal skills in ability to listen to, filter, and apply feedback.
Skilled in managing feedback from all roles and backgrounds-facilitating conversations with the ability to listen to, filter, and apply feedback. Strong interpersonal skills and openness to feedback is a must.
Compensation Range and Benefits
Salary Range*: $102,00 - $120,000
This role is also equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
#LI-TN1
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Software Engineer III (Communications Platform)
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a "one-size-fits-all" approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
Cedar is seeking a Software Engineer III to join our Communications Platform squad in the Patient pillar. The Patient pillar is responsible for empathetically engaging with patients across various channels to communicate with patients and gather information from them. The Communications Platform squad works in a cross-functional team (engineering, product, design) to optimize patient engagement by enabling flexible, efficient, and reliable communications.
In this position you will:
* Lead the design and implementation of projects to personalize and clarify the patient communication journey
* Collaborate with your product, design, and data partners to deliver new features and enhancements
* Uphold code quality standards through providing thoughtful PR reviews
* Build tools to improve the observability of our communications systems
What we look for in a candidate:
* Experience leading technical problems across the stack with a strong ownership mentality, focused on delivering value (we don't have a hard requirement, but generally this comes with at least 4-6 years of professional software development experience)
* Ability to thrive in an entrepreneurial environment, and find comfort in ambiguity
* Excitement about our missions and a commitment to solving problems for our patients
* Experience collaborating with product and design teams
Compensation Range and Benefits
* Salary/Hourly Rate Range*: $170,000 - $200,000
* This role is equity eligible
* This role offers a competitive benefits and wellness package
* Subject to location, experience, and education
#LI-ES1
#LI-REMOTE
What do we offer to the ideal candidate?
* A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
* Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
* For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
* 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
* Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
* Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
* Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
* Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Join Cedar's Talent Community!
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
Interested in joining our team at Cedar but don't see an opportunity on our careers page that is a fit? We encourage you to be part of our Talent Community-we'll keep your information on file and reach out if we find a job match! This is not an open role.
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Product & Privacy Counsel
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
We are looking for a Product and Privacy Counsel to help provide cutting-edge, practical legal advice as we navigate rapidly evolving laws and regulations in healthcare, payments, consumer and data privacy and AI. We are a lean and mighty Legal & Compliance team supporting a growing business, so we are seeking an attorney with a growth mindset, who enjoys building and improving processes, proactively takes on new responsibilities and is excited by the challenge of providing legal services at a dynamic, emerging growth company.
Responsibilities
End-to-end product counseling - from the initial stages of product development and beyond - as well as provide legal advice on consumer regulatory, privacy and security laws, marketing, and technology transactions
Collaborate with the company's product and business teams from the initial stages of product development and beyond to identify potential legal risks and provide risk-mitigation counseling.
Contribute to the development of processes to improve our product counseling function.
Collaborate with other Legal & Compliance Team members with respect to product, privacy and security issues
Assist the company's implementation teams to appropriately integrate our platform with large complex customer and vendor systems.
Review marketing and other communications relating to products that you work on.
Draft and update form agreements regarding products and services, and negotiate product and security related changes to customer contracts, including those in MSAs and BAAs.
Provide general legal support on a flexible, as-needed basis with respect to other areas of the business.
Work with potential vendors and customers to understand data flows to determine privacy and data protection risks and solutions.
Contribute as a team player to help further the status of the Legal & Compliance department as an effective, respected, and valued resource within the company.
Required Skills & Experience
JD Degree from an accredited law school and license in good standing to practice law in at least one state bar.
5+ years relevant legal experience at a top law firm and/or in-house (a combination of both is a plus) in healthcare/healthtech, product and/or privacy. Previous healthcare and/or healthtech experience is required.
Strong foundation in product counseling, privacy and security laws, marketing, and technology transactions, as well as the capacity and desire to be a generalist and learn new areas of law and legal skills quickly.
Deep understanding of product and data privacy/risk issues that enables you to be able to hear and answer questions that aren't asked and translate technical and security concerns into answers understandable to non-technical lawyers.
Keen business and legal judgment. You know when to say yes or no, but you also know when to escalate concerns.
Self-starter, who exhibits a “can do” attitude and excels at building solid, collaborative working relationships across teams.
Interest in the unique privacy and regulatory considerations applicable to healthcare and payments, including as they relate to the use of AI and machine learning in product- and operations-related processes.
Experience working for a company offering platform services to large healthcare entities is a plus.
Deep understanding of data privacy and consumer facing technologies, and a strong desire to work on legal issues in these areas.
Preference for candidates in ET and CT time zones.
Compensation Range and Benefits
Salary Range*: $221,000 - $260,00
This role is equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
#LI-TN1
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Senior Frontend Engineer
Remote or New York, NY Job
Cedar Systems is seeking talented frontend developers. We're a B2B vertical SaaS company building modern software for the pest control industry. We're venture-backed and building revolutionary business management software from the ground up. We need talented, self-motivated engineers who want to be part of building a team as well as building a world-class product. We're located out of Tarrytown, NY and operating on a hybrid office/WFH model for team members in the NYC metro area. We're also open to full-time fully remote positions as well. Engineers will be part of our iterative product ideation and development process, responsible for working across multiple teams, and engaging in client-facing discussions. We're focused on building a world-class engineering team and a lasting company culture. Engineers who join Cedar should be interested in being part of something bigger than themselves, building relationships, and constantly improving their skillsets.
Preferred skillset:
-React
-React native
-Typescript
-CSS
Director, Technical Accounting
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
We are seeking a Director of Technical Accounting & Financial Reporting to own the technical accounting and financial reporting function. This role serves as a key U.S. GAAP subject matter expert and works cross functionally to support other departments and stakeholders both inside and outside the organization. This individual will be responsible for leading the annual financial statement audit including the preparation of the annual financial statements. This role will also assist in the review of various month end close areas.
Our ideal candidate is detail-oriented and organized, and will thus have the opportunity to own many processes across the Finance team.
Responsibilities
Serve as the subject matter expert in complex accounting topics such as revenue recognition, business combinations, share-based compensation, debt arrangements, leasing, etc.
Lead and manage the external audit
Interpret U.S. GAAP accounting standards and SEC guidance to determine accounting and financial reporting treatment
Lead the preparation of financial statements, ensuring compliance with US GAAP and internal management reporting requirements, with a focus on the evolving needs of a growing tech company.
Prepare technical accounting analyses for non-standard transactions including but not limited to acquisitions, equity award modifications, and new accounting pronouncements as well as internally developed software, intangible assets and other long-lived asset impairment, revenue recognition, etc.
Actively represent the accounting function in our deal desk process to lead all aspects of and scale the deals process for optimal deal velocity, assess risk, and structure deals for new and existing business models.
Manage the stock-based compensation and equity administration process
Review new revenue contracts to ensure the proper accounting treatment is applied.
Review various high-risk accounts as part of the month end close process
Develop and implement process improvements and systems upgrades across the Accounting function
Requirements
Bachelor's or Master's degree in Accounting. Advanced Degree a plus.
CPA Required
10+ years of experience in technical accounting and financial reporting
Minimum of 5 years of public accounting experience
Excellent understanding of US GAAP
Strong understanding of ASC 606 revenue recognition standards
Experience implementing accounting standards and special projects
Excellent project management skills with a high level of organization and attention to detail
Ability to understand and communicate complex information, including accounting interpretations, to individuals at all levels of management
Compensation Range and Benefits
Salary Range*: $ 172,100 - $ 225,000
This role is also bonus and equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Staff Software Engineer (Patient Pillar)
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role:
As part of our vision to fulfill the diverse needs of patients across the US, we are seeking a Staff Engineer to embed on various squads in the Patient pillar and lead technical strategy across the pillar. The Patient pillar is responsible for empathetically engaging with patients across various channels to communicate with patients, gather information from them and offer options tailored to their needs, such as financial assistance.
We're looking for someone who has a strong interest in both the product development process and hands-on coding.
To be successful, our Staff Engineers bring a "do what it takes" ownership mindset to this innovative and impactful work for patients.
In this position you will:
Lead the development of high-impact client projects in the Cedar Pay product.
Mentor engineers at a variety of levels (junior through senior). Be a role model and trusted advisor for passionate and driven team members.
Own key services that are relied upon by multiple engineering teams.
Collaborate with your counterparts on the product, design, and commercial teams to understand patient challenges and formulate technical strategies to address them.
Work autonomously and creatively to find solutions and overcome challenges.
Drive org-level changes to improve existing processes, infrastructure, architecture, business problems, team well-being and development satisfaction, etc. Think broadly about opportunities to level-up the engineering org.
Cedar is committed to a flexible work environment, so this as well as many of our roles are remote friendly.
What we look for in an ideal candidate:
9+ years of professional software development experience.
Experience leading large technical projects that span multiple engineering teams and require multi-functional teamwork.
Experience mentoring engineers across all levels.
Experience owning a business-critical application, standing up complex new systems, and building for supportability and long-term maintenance.
Ability to debug complex issues involving subtle interactions between multiple systems and libraries.
Experience influencing cross-functional decision making, including the ability to explain sophisticated technical concepts simply.
Ability to thrive in an entrepreneurial environment, and find comfort in ambiguity.
Passionate about Cedar's mission of improving the healthcare financial experience.
Compensation Range and Benefits:
Salary/Hourly Rate Range*: $216,750 - $255,000
This role is equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-TK1
#LI-REMOTE
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Engineering Director, Data & Integration Platforms
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
We are seeking a seasoned Engineering Director to lead our Data Integration and Platforms team. This role will help us tackle challenges of scale, quality and insight as the company grows its market share and product scope. You will be responsible for building systems and technologies used by client-facing engineers performing data integrations with electronic health record systems; those used by product engineers integrating with partners and making their own data available for analysis; those used by data scientists creating business insights that help build better products and create better patient experiences. This new team brings together engineers from multiple parts of the organization, and you will be responsible for aligning the team on a common data, AI and ML platform vision - then relentlessly executing while staying atop evolving business priorities.
In this role you will:
Build a strong team of data, software and implementation engineers from junior to staff+ levels, first-time and senior engineering managers, helping them grow in the fundamentals and through industry connections
Collaborate closely with delivery engineering teams on mechanisms to improve the quality, speed and scalability of data integration with healthcare providers.
Establish a technical vision for Cedar's data platform, building stronger connections and making common data and tools available and usable by teams across the organization; bringing industry insight, tooling and relationships to bear to help our team punch above its weight.
Improve governance and quality across our dbt pipelines, jupyter notebooks and homegrown ETL pipelines, integrating into our existing development lifecycle or evolving it as necessary.
Build strong relationships with peers across the organization, helping define a roadmap that balances short-term and long-term needs, aligns with product and infrastructure direction, and ensures issues are surfaced and resolved promptly.
Prepare the organization for broad adoption of AI/ML, expanding our ability to support existing capabilities at larger scales - more patients, more engineers and more types of data.
Oversee engineering projects from start to finish, ensuring they meet deadlines, stay within budget, and deliver exceptional results.
Continuously drive scalability into data tools, processes and engineering practices in order to reduce implementation and analytic timelines, customer friction points and maintenance costs.
About You
10+ years of experience in software implementation and engineering, with some fraction of that in teams integrating or using large and complex datasets.
5+ years of total experience in a leadership role, managing engineering teams. An ideal candidate will have had 2+ years of experience managing managers (teams of 20+).
Technical expertise across the data ecosystem: storage, query and ETL orchestration technology; governance and quality; analytics, visualization, and AI/ML pipelines.
Proven track record of successful project delivery and customer satisfaction, including technical change management.
Excellent cross-functional stakeholder management experience to navigate trade-off discussions and negotiate priorities.
Strong process orientation around getting things done at scale - you are comfortable with project management methodologies but believe Process Pays Rent and can adapt the right agile delivery model for the team.
Ability to thrive in a fast-paced, dynamic environment with competing priorities.
You are passionate about creating a diverse, equitable, and inclusive environment where collaboration is a core part of how you work.
Compensation Range and Benefits
Salary/Hourly Rate Range*: $246,500 - $290,000
This role is equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#CR-1
#LI-REMOTE
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Payroll Assistant (Headquarters Office)
The BLS Company Job In New York
**The BLS Company** **Payroll Assistant (Headquarters Office)** **hicksville, NY - Full Time** Join the exceptional team at BLS, a premier ground transportation company spanning the USA, in the role of Payroll Assistant. Available Shifts: Monday to Friday, 8AM to 4PM EST
Responsibilities:
* Collaborate in processing payroll for multiple locations
* Ensure precise and punctual payroll execution
* Maintain meticulous employee records and data using the ADP system
* Thoroughly review and validate payroll reports for accuracy
* Address employee payroll inquiries promptly, resolving any issues
* Stay abreast of evolving payroll laws and regulations
* Support year-end payroll processing and reporting
* Assist with general office duties.
* ADP experience a plus
Employee Benefits and Perks:
* Paid vacation and sick days
* Comprehensive medical insurance
* 401(k) retirement plan
* Paid training opportunities
* Relaxed, casual dress code
Don't pass up the chance to be part of our dynamic and innovative team at BLS. Apply now for the Payroll Assistant position in Hicksville, NY 11108.
Compensation: $18.00 to $23.00 per hour, commensurate with experience.
VP, Commercial Strategy
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
The VP of Commercial Strategy will be the accountable go-to-market leader for Cedar's product portfolio. This role will support, nurture, and scale Cedar's commercial growth efforts by driving engagement with prospective clients, managing a team of go-to-market leads, developing strategy for new products and post-sale commercial support for new product launch and value measurement.
The VP of Commercial Strategy will work on launching new financial products and scaling Cedar's payments strategy. Cedar's financial product suite is a new area of innovation for Cedar and will require building partnerships with financial institutions and establishing new lines of revenue for Cedar.
Our ideal candidate is a self motivated individual who is seeking to build off of existing go-to-market experience and a track record of successfully bringing new products from 0 to 1. Client-facing experience to drive the adoption of Cedar's new product and workflows, in addition to consulting, technology, fintech and healthcare experience are preferred. This is a phenomenal opportunity to work on highly-visible strategic initiatives and to be at the forefront of Cedar's commercial strategy. This role is remote-friendly.
Responsibilities
Strategic sales support
Manage phases of the lead generation and sales cycle: lead development, build value proposition and buy-in, secure meetings, lead presentations and demos, and drive deals to close.
Communicate Cedar products value proposition & business model to prospective clients.
Participate in and lead pitch meetings to engage prospective clients.
Coordinate sales funnel and complex deal management across multiple new product lines.
Go-to-market
Support full go-to-market life cycle and strategy for new products from alpha to GA.
Conduct market research to inform product development and product partnership opportunities.
Work in a highly cross-functional environment across Product, Implementation, Value Engineering, and Commercial Strategy teams
Post-sale commercial support for Alpha and Beta product implementations
Serve as Commercial Sponsor responsible for key exec level stakeholder management during implementation
Escalation path for commercial and partnership risks
Partner with Product and Data Science to measure and report on ROI.
Translate ROI into a compelling value story and share ROI and value prop with client for buy-in.
Develop client case studies and feedback loop to leverage client insights and inform value prop in pitch materials.
Work with Product teams to set implementation timeline and sequencing of new product launches, including stabilization and measurement plan
Enabling product partnerships operations
Work with Product Partners/Enabling vendors to communicate client expectations, and manage relationships with vendor pre and post-sale
Ongoing operational management of Product Partners/ Vendors to support live and implementing clients
Team management
Lead the go-to-market team, including staffing, performance management, and talent development, etc.
Coach and mentor direct reports and encourage continual professional development
Lead a high-performing team to deliver on all strategic and operational priorities.
Required Skills & Experience
5-7+ years of work experience
Go-to-market experience and a track record of successfully bringing new products from 0 to 1
Client-facing experience and credibility with client counterparts
Prior experience in client services or sales a plus (e.g., management consulting, investment banking)
Prior experience managing high-performing teams
Fintech and/or healthtech experience ideal
Excellent communication and listening skills, clear storytelling ability, and the ability to persuade and influence others
Able to work collaboratively in a highly cross-functional environment
Ability to manage and track multiple projects at once
Creative and resilient problem-solver; able to proactively anticipate and mitigate risks
An analytical attitude, extremely strong attention to detail, and passion for problem solving
Excited about Cedar's mission of improving the healthcare financial experience
Demonstrates a self-starter mentality and ability to thrive in an entrepreneurial environment
Proficient in PowerPoint, GSuite, Salesforce, and Figma a plus
Compensation Range and Benefits
Salary Range: $191,300 - $250,000
This role offers bonus
This role is also equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Patient Advocate (Call Center)
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
The Patient Advocate position serves as the liaison between the patient and healthcare provider supporting our patients through the following channels: live chat, phone, and email communications. In addition, patient advocates act as account managers to holistically manage the medical billing process and anticipate potential billing issues. We believe that all patients deserve to have a pleasant and efficient healthcare billing experience.
Responsibilities
Manage on average 60-80 incoming and outgoing patient calls daily regarding medical bills
Utilize the Cedar platform to handle all patient questions via inbound chats, phone calls and perform appropriate outbound call campaign
Run and follow through on escalations to the healthcare provider
Lead the payment posting process and follow up on defaulted payments
Appropriately follow up with insurance and other third parties
Meet assigned team and individual metrics related to satisfaction and collections performance
Skills and Experience
2-3 years of customer service experience via phone or call center
1-2 years of medical billing, insurance or related healthcare experience
Experience navigating electronic medical record systems (preferably Athena (Centricity Business), eClinicalWorks, Medik, CareVoyant, Nextgen, and Epic)
Proficiency in Google Suite
Ability to toggle between multiple systems and efficient typing skills
Excellent verbal and written communication skills
Self motivated individual with exceptional attention to detail
Ability to show empathy and passion for outstanding customer service
Excellent problem solving and critical thinking skills
Open to ambiguity and ever changing environment
We're looking for someone willing to be flexible with their schedule from time to time
This is a fully remote position, and as a result will require access to a nice private space.
Compensation Range and Benefits:
Hourly Rate: $19.47*
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-TN1
#LI-Remote
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
Global Dispatcher
The BLS Company Job In Hicksville, NY
BLS, a premier provider of ground transportation services across the U.S., is seeking skilled Dispatchers to join our Operations Center in Hicksville, NY (11801). This dynamic role involves coordinating luxury car services worldwide, ensuring a seamless experience for our high-end clientele.
Shift Available:
+ Morning / Afternoon (Saturday availability required)
Key Responsibilities:
+ Assign reservations and dispatch Chauffeurs for timely service.
+ Maintain consistent communication with Chauffeurs, guaranteeing top-tier service delivery.
+ Monitor flight schedules, airport operations, and traffic conditions to preemptively address potential service disruptions.
Ideal Candidate:
+ Prior dispatching experience, preferably in the ground transportation industry.
+ Ability to stay calm and efficient under high-pressure, fast-paced conditions.
+ Proficiency with Excel and strong organizational skills, with keen attention to detail.
+ Excellent verbal and written communication skills.
Bonus Qualifications:
+ Familiarity with Santa Cruz dispatch software.
Benefits & Perks:
+ Paid Vacation.
+ Casual dress code.
+ Medical Insurance (eligible after 90 days).
+ Dental Insurance (eligible after 90 days).
+ 401(k) with company match (eligible on the 1st day of the month after 60 days).
Join a team that delivers exceptional service worldwide! Apply today to become a part of BLS, where we value expertise, dedication, and a commitment to excellence.
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Senior Director of Sales, Commercial Strategy
Remote or New York, NY Job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
U.S. healthcare is frustrating and deeply flawed. Cedar's mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people's lives.
We are seeking a Senior Director of Sales to lead the New Verticals team to drive new business and exceed revenue targets. Our Senior Director of Sales' primary focus will include targeting & signing enterprise DSO/OSO accounts to launch Cedar's new solutions focused on treatment plans & payment plans for the dental and ortho segments. Specifically, this will include building relationships with relevant stakeholders, quarterbacking deal processes & executing against an enterprise sales account strategy.
Our ideal candidate is detail-oriented and organized, and has an established career in the dental and/or orthodontic industries, with a track record of closing enterprise sales and exceeding revenue goals.
Responsibilities
Quarterback deal processes, which include: preparation of materials (decks, demos), polished presentations to stakeholders at all levels (operators through executives), relevant follow up with the client, account strategy and ownership of all relevant deal steps
Run enterprise deal processes autonomously, knowing when to pull others in to accelerate the deal (e.g. exec sponsor, commercial support, product SMEs, legal, etc.)
Make net new connections in service of the broader commercial targets/objectives (e.g. identifying, sourcing and nurturing leads with the intent of converting them to deal opportunities). Other deals will be sourced through existing Cedar New Verticals channels and through introductions to relevant stakeholders at existing opportunities.
Manage/track deals through Salesforce
Own/manage all relevant internal communication, including but not limited to: market intel/feedback, product feedback, commercial feedback
Additional responsibilities may require this person:
Manage ongoing client relationship(s) for duration of time post signature (e.g. throughout implementation, stabilization, post launch)
Sign pilots (free of charge) depending on level of product/customer maturity
Requirements
Required:
7-10+ years experience in an enterprise sales capacity
Experience working closely with cross functional teams - product, commercial strategy, finance, engineering
Enthusiasm for entrepreneurial sales processes
Willing to roll up sleeves & jump in to supporting other teams as needed
Preferred:
Experience in dental/orthodontic industries
Experience selling in early startup and/or growth organization
Experience working with GDocs, Salesforce
Compensation Range and Benefits
Base Salary*: $160,700 - $210,000
Total compensation for this role is structured on a 70/30 split, where the annual bonus component aligns with meeting relevant revenue milestones
This role is also equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we've raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar's valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar's ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
iOS/Android Mobile Engineer
New York, NY Job
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Preferred skillset:
Swift
Kotlin
Senior Backend Engineer
Remote or New York, NY Job
Cedar Systems is seeking talented backend & full-stack developers. We're a B2B vertical SaaS company building modern software for the pest control industry. We're venture-backed and building revolutionary business management software from the ground up. We need talented, self-motivated engineers who want to be part of building a team as well as building a world-class product. We're located out of Tarrytown, NY and operating on a hybrid office/WFH model for team members in the NYC metro area. We're also open to full-time fully remote positions as well. Engineers will be part of our iterative product ideation and development process, responsible for working across multiple teams, and engaging in client-facing discussions. We're focused on building a world-class engineering team and a lasting company culture. Engineers who join Cedar should be interested in being part of something bigger than themselves, building relationships, and constantly improving their skillsets.
Preferred skillset:
Python 3.x (version 3 or above, preferably Python 3.9+)
Flask
PostgreSQL
SQLAlchemy
ORM (Object Relational Mapping or Object Relational Mapper)
RESTful API (REpresentational State Transfer)
Scrum / Kanban Software Development Processes
Unix Shell Scripting
DevOps, Docker, Kubernetes (K8s), CI/CD