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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Quincy, MA | $39,323 | $18.91 |
| 2 | Eagan, MN | $37,724 | $18.14 |
| 3 | Phoenix, AZ | $35,033 | $16.84 |
| 4 | Fargo, ND | $35,017 | $16.84 |
| 5 | Council Bluffs, IA | $34,758 | $16.71 |
| 6 | Durham, NC | $34,013 | $16.35 |
| 7 | Kansas City, MO | $33,941 | $16.32 |
| 8 | Detroit, MI | $33,636 | $16.17 |
| 9 | Omaha, NE | $33,138 | $15.93 |
| 10 | Columbia, SC | $31,713 | $15.25 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $107,369 | $52 | - |
| 2 | Customer Account Executive | $91,287 | $44 | - |
| 3 | Customer Relationship Specialist | $68,071 | $33 | - |
| 4 | Service Consultant | $67,948 | $33 | - |
| 5 | Service Officer | $66,385 | $32 | - |
| 6 | Telesales Representative | $66,129 | $32 | - |
| 7 | Customer Service Senior Associate | $65,644 | $32 | - |
| 8 | Customs Consultant | $64,142 | $31 | - |
| 9 | Customer Service Executive | $62,483 | $30 | - |
| 10 | Customer Liaison | $62,111 | $30 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Accident Fund Insurance | $37,162 | $18 | - |
| 2 | FTE | $35,414 | $17 | - |
| 3 | Aetna | $35,065 | $17 | - |
| 4 | CareFirst BlueCross BlueShield | $33,971 | $16 | 4 |
| 5 | ISSI | $33,367 | $16 | - |
| 6 | CFA Institute | $33,282 | $16 | 1 |
| 7 | Center for Medicare Advocacy | $32,986 | $16 | - |
| 8 | Qsource | $32,911 | $16 | - |
| 9 | The Board of Pensions of the Presbyterian Church | $32,648 | $16 | - |
| 10 | FTBA | $32,631 | $16 | - |
| 11 | Federation of State Medical Boards | $31,558 | $15 | 1 |
| 12 | Release | $31,162 | $15 | - |
| 13 | National Student Clearinghouse | $29,319 | $14 | - |