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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $92,246 | $44.35 |
| 2 | Chicago, IL | $70,745 | $34.01 |
| 3 | Barre, VT | $67,185 | $32.30 |
| 4 | Durham, NC | $63,430 | $30.50 |
| 5 | Nashville, TN | $52,363 | $25.17 |
| 6 | Columbia, SC | $52,250 | $25.12 |
| 7 | Saint Paul, MN | $50,884 | $24.46 |
| 8 | Omaha, NE | $50,829 | $24.44 |
| 9 | Celina, TX | $49,447 | $23.77 |
| 10 | Phoenix, AZ | $45,718 | $21.98 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Client Service Specialist | $97,679 | $47 | - |
| 2 | Senior Service Specialist | $95,648 | $46 | - |
| 3 | Extension Service Specialist | $89,094 | $43 | - |
| 4 | Information Service Specialist | $87,365 | $42 | - |
| 5 | Senior Technical Service Specialist | $86,885 | $42 | - |
| 6 | Customer Service Expert | $84,403 | $41 | - |
| 7 | Flight Service Specialist | $83,208 | $40 | - |
| 8 | Customer Relationship Specialist | $76,003 | $37 | - |
| 9 | Customer Service Executive | $74,751 | $36 | - |
| 10 | Transactional Specialist | $72,848 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Aetna | $69,635 | $33 | - |
| 2 | WellCare Health Plans | $69,084 | $33 | - |
| 3 | Centene | $68,520 | $33 | 8 |
| 4 | Elevance Health | $66,000 | $32 | - |
| 5 | IBX Foundation | $63,098 | $30 | - |
| 6 | Blue Cross Blue Shield of North Carolina | $61,900 | $30 | - |
| 7 | HCSC | $61,167 | $29 | 22 |
| 8 | Matrix Absence Management, Inc. | $59,441 | $29 | - |
| 9 | CareFirst BlueCross BlueShield | $58,440 | $28 | 8 |
| 10 | Amerigroup | $57,431 | $28 | - |
| 11 | Coventry Health Care | $53,770 | $26 | - |
| 12 | MVP Health Care | $51,688 | $25 | 4 |
| 13 | Empire BlueCross BlueShield | $51,502 | $25 | - |
| 14 | Horizon Blue Cross Blue Shield of New Jersey | $49,197 | $24 | - |
| 15 | Humana | $47,547 | $23 | 229 |
| 16 | Blue Cross & Blue Shield of Rhode Island | $45,737 | $22 | - |
| 17 | Sedgwick CMS Holdings Inc | $43,925 | $21 | - |
| 18 | Harvard Pilgrim | $43,099 | $21 | - |
| 19 | Wps Health Insurance | $34,829 | $17 | - |
| 20 | Express Scripts Holding | $33,574 | $16 | - |