Operations Specialist jobs at Blueground - 320 jobs

You drive the strategy, Spark does the stakeholder updates. The AI for PMs. We are looking for an IT Operations Specialist who is proactive, resourceful, and excited to support a fast-growing global company. You'll be the primary IT point of contact for our San Francisco office, ensuring our team has a seamless technology experience - whether that's setting up laptops, maintaining AV systems, supporting SaaS access, or coordinating with vendors and logistics partners. This role is hands‑on and varied: you'll support day‑to‑day IT requests, maintain our office technology environment, and work closely with a distributed IT team across North America and Europe. You'll also help drive the way our IT operations scale - expanding automation, enhancing service desk capabilities, and using AI agents to streamline workflows and processes across the company. On a Typical Day, You Will… Purchase, track, and deploy laptops, peripherals, and IT/AV equipment Manage shipping, receiving, and logistics for onboarding/offboarding and remote team members Maintain and troubleshoot office AV systems (conference rooms, Zoom Rooms, displays, audio equipment) Process employee support tickets related to devices, access, connectivity, and SaaS tools Handle access management in Google Workspace, Okta, and other internal systems (Zoom, Notion, 1Password, Envoy, etc.) Be the process owner for onboarding and offboarding Write internal documentation and help improve operational workflows Support office infrastructure such as Wi‑Fi, printers, and shared devices Maintain a clear and accurate IT asset inventory Work closely with Office Management, People Ops, Security, and Workplace teams Communicate with external vendors to coordinate purchases, repairs, and service requests Identify recurring issues and implement automation or self‑service solutions where possible (e.g., scripted workflows, MDM automations, AI/agent‑driven support) Help build and improve our service desk experience, including optimizing ticket routing, creating knowledge‑base content, and piloting tools like Glean or agent‑based IT support Evaluate and recommend opportunities for tool consolidation, cost savings, and improved vendor partnerships Proactively improve IT operations by analyzing patterns, reducing manual workload, and standardizing systems and processes About You Experience in IT Operations, Desktop Support, or Helpdesk roles Comfortable working independently and taking ownership of your responsibilities Familiar with mac OS and iOS environments Working knowledge of Google Workspace, Okta, Slack, Zoom, and SaaS administration You are independent, proactive, and able to take ownership without micro‑management Basic networking knowledge (LAN, Wi‑Fi, VPN) Strong communication skills and a helpful, customer‑first attitude Organized and reliable, with solid time and task management Interest in leveraging automation, modern IT tools, or AI‑driven workflows to improve efficiency and employee experience Nice to have Experience with MDM systems (e.g., Kandji, Jamf, Intune) Prior involvement in office setups, expansions, or relocations Understanding of IT security best practices Exposure to service desk platforms, workflow automation tools, or AI/agent‑based work automation systems (e.g. Glean) Experience improving IT operations through process standardization, tooling rationalization, or vendor optimization The expected base pay range for this position in the San Francisco area is $97,400 - $129,100. In addition to the base pay, this role is eligible for competitive equity awards and benefits. Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job‑related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. About Productboard At Productboard, we're on a mission to help product teams build exceptional products with clarity and confidence. As the leading intelligent product management platform, we empower over 4,000 companies, including Salesforce, SAP, Autodesk, and Kroger, to understand what customers need, prioritize what to build next, and align everyone around a shared roadmap. Headquartered in San Francisco with offices in Prague and Brno, Czechia, we're backed by some of the world's most respected investors, including Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, Tiger Global, and Dragoneer. We're proud to be consistently recognized as one of the best places to work by BuiltIn and Comparably, and to count ourselves among the world's leading unicorn companies. Well‑funded and financially disciplined, we have the stability and runway to build boldly for the long term. Over the past few years, we've rearchitected our platform from the ground up to serve enterprise scale and set the foundation for the next era of product management. Now we're entering an exciting new phase with Productboard Spark, our AI‑first, agentic experience that transforms how product teams work. Spark is a true collaborator that deeply understands your product context, company strategy, and customer needs, helping teams move faster and make smarter, more confident decisions. Join us as we build the future of product management. About our culture Imagine working in a place where everything matters - most importantly, you. At Productboard, values aren't just something we like to talk about, they're something we live and breathe. We believe in creating a work environment where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuous improvement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit‑sharing initiatives, like stock options, to open calendars and communication, we don't waste time on politics or ego. We champion openness by sharing our goals, successes, and failures. Join colleagues who are passionate about what they do. Team members who are invested in their work environment, and the future of Productboard. Help shape our company, culture, and product! We are an equal opportunity employer and champion equity. We aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based on gender identity, race, color, religion, age, sexual orientation, non‑disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change. #J-18808-Ljbffr

A fast-growing global technology company in San Francisco seeks an IT Operations Specialist to manage technology support and ensure a seamless IT experience. Responsibilities include deploying equipment, managing IT requests, and optimizing automation processes. Ideal candidates have experience in IT operations and a proactive approach. Salary range is competitive, with additional equity awards and benefits based on qualifications and market conditions. #J-18808-Ljbffr

About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you'll play a critical role in guiding the GTM strategy and driving operational efficiency to accomplish this mission. This role will serve as a trusted advisor to OpenAI for Government leadership and OpenAI for Education leadership -providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with government customers and scale our business. You'll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth. In this role, you'll: Drive operating cadences for the Government and Edu businesses (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategy and resource plans Design and manage territory allocation to optimize Government and Edu team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments. Lead strategic projects to improve efficiency and effectiveness across the revenue organization. Partner closely with technical teams to implement processes systematically. Work closely with the data team to ensure data accuracy and availability for revenue-related activities. You might thrive in this role if you have: 7+ years experience in revenue operations or strategy at a high-growth, technology company Extensive experience with government-related sales or GTM organizations. Preferred if covered multiple areas including national security, federal civilian, state and local government, business partnerships, and/or international public sector Some experience with Edu-related sales or GTM organizations (higher education, k-12, and/or international) Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel) Strong analytical skills with a focus on attention to detail Experience building territories, comp plans, and setting quotas for GTM teams Exceptional project management skills, with experience leading complex, cross-functional initiatives Strong communication skills and executive presence An understanding of the AI landscape, our applications, and the problems they solve for our customers. The ability to thrive in ambiguity and work autonomously Exceptional organizational skills The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI's affirmative action and equal employment opportunity policy statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

A leading technology firm is seeking a Senior Product Manager to oversee the lifecycle of B2B technology products. The ideal candidate will have over 5 years of product management experience and a strong capability in driving product innovation. This position offers a competitive salary range of $150,000 - $205,000 annually, along with potential bonuses. Join a collaborative culture aiming for market disruption in the solar financing sector. #J-18808-Ljbffr

Strength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third‑party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge OneTrust serves a diverse, global customer base with a fast‑evolving portfolio of solutions that span privacy, consent, AI governance, tech risk, and third‑party management. Pricing must keep pace with the rapid innovation across these diverse solutions and balance customer value with sustainable monetization to fuel growth and continued investment in further innovation. Your Mission As a Senior Pricing & Strategy Specialist, you will collaborate with Product, Marketing, Sales, and Finance to design pricing and packaging strategies that maximize customer value and support OneTrust's growth. You will combine internal data analysis, external market trends, and business objectives to develop strategic recommendations and lead their implementation. Identify Opportunities: Analyze historical pricing performance, segment differences, competitor moves, and market signals to drive revenue growth and design pricing model improvements. Analysis to Strategy: Transform research into strategic proposals, such as packaging new offerings or optimizing existing pricing models, then forecast the impact of proposed changes. Proposals to Reality: Partner with product and go‑to‑market leaders to implement price changes. Create clear, value‑focused sales materials (offering overviews, ROI calculators, CPQ logic) to educate GTM teams and realize the value you identified in your proposals. Innovation Monetization: Assess willingness‑to‑pay and recommend monetization strategies for newly released features and products; guide Product teams' roadmap prioritization through ROI analysis. Targeted Sales Plays: Collaborate with GTM Strategy, Sales Programs, and Deal Desk to launch targeted sales plays that drive revenue growth, contributing your understanding of customer segmentation, willingness to pay, and competitive differentiation to improve play effectiveness. AI‑Driven: Leverage AI tools to synthesize data and streamline strategy development. You Are You have experience running pricing & packaging analysis with a proven track record of successful pricing initiatives at Enterprise B2B SaaS companies. Fluent in SaaS monetization: 4-7+ years in B2B SaaS pricing or related functions (Strategy, Finance, Deal Desk). Insight‑Driven Storyteller: A clear communicator who can wade into complexity and translate into simple, persuasive, data‑backed narratives. Essential Insights: You excel at uncovering and delivering clear, actionable insights that simplify complex trade‑offs for executives and drive initiatives forward. Balance of Rigor & Speed: Strong modeling skills (Excel, Power BI, SQL); familiarity with value‑pricing tools (quantitative & qualitative research techniques, competitive research, financial analysis, deal review). Naturally Cross‑Functional: You build trust with Product, Sales, Finance, Operations, and Customer Success stakeholders as an everyday practice; you love fast feedback loops and a test‑and‑learn approach. Education: BS in a relevant field; advanced degree preferred. Tools: Excellent PowerPoint skills; proficient with Salesforce and enablement platform; experience translating price logic into system requirements-CPQ/DealHub familiarity a plus. Extra Awesome Project ownership of packaging, price setting, and/or discount governance initiatives from framing to research and proposal to implementation. Experience with pricing structures for platforms, multi‑offering portfolios, and/or tiered solution packages. Involvement with implementing license metrics, in‑app license consumption reporting, and/or governing license metric overages. Previous success transitioning customers from legacy pricing models to new pricing to optimize customer value while minimizing disruption. Developed sales collateral (pricing overviews, playbooks, calculators, FAQs, trainings) that improved deal performance. Background at a privacy, compliance, security, risk, or data governance software company. Salary Range $104,325 - $156,487.50 USD Where we Work We are embracing an office‑first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust you will receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company‑paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources OneTrust Careers on YouTube @LifeatOneTrust on Instagram Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who are passionate about doing meaningful work. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your career. Equal Employment Opportunity OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. #J-18808-Ljbffr

About Alignerr Alignerr works with leading AI labs and financial organizations to source specialists who understand trading operations, market mechanics, and structured workflows. Role Overview The Trading Operations Specialist supports tasks related to trade processing, market structure analysis, operational flows, and evaluation of trading-related content. What You'll Do - Review operational workflows or trading-related datasets - Validate transaction sequences or operational steps - Summarize market or trade-flow mechanics in structured form - Identify operational inconsistencies or errors - Maintain accuracy across recurring evaluation tasks What You Bring Must-Have:- Experience in trading operations, brokerage ops, or financial operations - Strong attention to detail - Ability to follow structured, rule-based workflows Nice-to-Have:- Exposure to market structure or execution systems

Who We Are At Pave, we're building the industry's leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision. Top tier companies like OpenAI, McDonald's, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 70% of Forbes AI 50 use Pave to benchmark compensation. The future of pay is real-time & predictive, and we're making it happen right now. We've raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures. The Revenue Org The Revenue pillar of Pave includes our Customer Success, Marketing, Partnerships, Revenue Operations, Sales, and Strategy teams. This community drives business growth and ensures every Pave client achieves transformative results with compensation intelligence. Our go-to-market engine operates at the intersection of strategy and execution, moving prospects from initial discovery to scaled implementation across enterprise organizations. The sales team partners closely with compensation leaders to identify strategic opportunities, while customer success ensures clients maximize ROI through our complete platform suite - from benchmarking and band creation to merit cycles and total rewards communication. The rev ops team optimizes our entire client lifecycle using data-driven insights, while marketing translates complex compensation challenges into clear value propositions. Our partnerships team expands Pave's ecosystem reach through strategic HRIS and financial system integrations. Over the next year, our focus centers on accelerating growth in the enterprise segments while deepening client relationships through expanded use cases. We're seeking revenue professionals who are passionate about solving complex compensation challenges and driving measurable business impact for the world's most innovative companies. The Market Data Team @ Pave Pave is building the largest real-time compensation market dataset, and our strategy and operations team drives this goal forward. We partner with customers, R&D, and Pave's leadership to determine the why, when, and how for our biggest data challenges while leading the execution of solutions. This role will primarily focus on executing on customer data conversion, while also supporting data throughput, override maintenance, and other key initiatives. What You'll Do Execute high-volume data integrations across COMM and MM customer segments, managing the complete technical setup and driving strong completion rates quarterly Maintain customer relationships through proactive integration, outreach and ongoing support to ensure high annual retention across smaller account portfolios Coordinate technical integration improvements by managing data quality enhancements both at scale and for strategically important customer accounts Collaborate with Data and RevOps teams to build early warning systems that flag at-risk integrations and establish intervention protocols to prevent churn Design processes for identifying expansion-ready accounts by spotting high-potential customers prepared to transition from data-only to full platform adoption Craft territory expansion strategies that capture market share in underserved segments and grow Pave's data presence among emerging companies What You'll Bring Technical aptitude and problem-solving - 1-3 years of experience with data integrations, APIs, or technical troubleshooting, with ability to communicate solutions clearly to non-technical stakeholders Customer relationship management - 1-2 years in customer success, account management, or sales roles building trust through hands-on support, proactive outreach, and responsive service across multiple accounts Process thinking and optimization - experience identifying inefficiencies and building scalable workflows, ideally using tools like CRM platforms (Salesforce, HubSpot), project management software, or data analysis tools Analytical curiosity - strong interest in understanding customer needs and spotting patterns, with familiarity in Excel/Google Sheets or basic data analysis for tracking metrics and identifying opportunities SaaS or B2B technology experience - exposure to software, data products, or compensation/HR tech sectors, with understanding of smaller company buying processes and resource constraints Adaptability and learning agility - comfort operating in ambiguous, fast-growth environments and quickly developing new skills, ideal for candidates early in their career with high potential and strong work ethic Compensation, It's What We Do. Salary is just one component of Pave's total compensation package for employees. Your total rewards package at Pave will include equity, top-notch medical, dental, and vision coverage, an unlimited PTO policy, and many other region-specific benefits. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. This salary range may include multiple levels. The targeted cash compensation for this position is (level depends on experience and performance in the interview process): Tier 1: $106,000 - $125,000 Tier 3: $79,000 - $98,700 Life @ Pave Since being founded in 2019, Pave has established a robust global footprint. Headquartered in San Francisco's Financial District, we operate strategic regional hubs across New York City's Flatiron District, Salt Lake City, and the United Kingdom. We cultivate a vibrant, collaborative workplace culture through our hybrid model, bringing teams together in-person on Mondays, Tuesdays, Thursdays, and Fridays to foster innovation and strengthen professional relationships Benefits @ Pave At Pave, career advancement drives everything-roles expand, responsibilities deepen, and compensation rises alongside your professional growth. What we provide Complete Health Coverage: Comprehensive Medical, Dental and Vision coverage for you and your family, with plenty of options to suit your needs Time off & Flexibility: Flexible PTO and the ability to work from anywhere in the world for a month Meals & Snacks: Lunch & dinner stipends as well as fully stocked kitchens to fuel you Professional Development: Quarterly education stipend to continuously grow Family Support: Robust parental leave to bond with your new family Commuter Assistance: A commuter stipend to help you collaborate in person Vision - Our vision is to unlock a labor market built on trust Mission - Our team's mission is to build confidence in every compensation decision Are you ready to help our customers make smarter, more effective compensation decisions?

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: The Client Operations Specialist plays a vital role in supporting our Client Success team with the end-to-end delivery of health insurance services for employer groups, brokers, and individual members. This position acts as a conduit between Client Success and the broader Centivo organization, helping to ensure that market facing needs and requirements are being accounted for in our day-to-day operations or broader projects that will impact the market facing team. The ultimate objective of the Client Ops team is to reduce the administrative & operational burden of our Client Success teams through standardization and process optimization. Responsibilities Include: Subject Matter Expertise: Act as Subject Matter Expert, representing the voice of the customer and client success, on any product, network, vendor discussions and rollouts Identify Client Success needs and requirements related to such rollouts, ensuring timely distribution of deliverables to Client Success Support will be expected but not limited to Open Enrollment, Plan Renewals and any plan changes Project management and system support for internal systems (Plan Manager, Portal) will be required of this role. Data & Reporting: Ensure accuracy and integrity of client data in internal systems. Monitor KPIs related to client satisfaction, service level agreements (SLAs), and operational performance. Alert Client Success if KPI's are not meeting targets and make recommendations to improve performance Process Optimization & Workflow Management: Identify inefficiencies in client-facing processes and propose solutions. Develop and maintain standard operating procedures (SOPs). Partner with all areas of the organization, including but not limited to: Client Success, Account Management, Product, and IT, to ensure consistent delivery of outputs. Claims & Benefit Administration Support and Client Communication Assist with any broad claims issues when necessary. Identify issue impact and communicate root causes and resolution steps clearly to client success, while also working with Communications on external communication if/when necessary Handle client inquires by collaborating with Claims and Member Care departments to resolve and/or escalate member issues, including VIP member issues with internal Customer Advocacy team Provide timely updates on system changes, process impacts, or service issues/outages. Escalation Prioritization and Monitoring: Own the intake, tracking, and resolution of broad operational client issues (e.g., file failures, processing delays, network changes, etc). Log, track, and resolve escalations by coordinating with internal departments like claims, IT, eligibility, etc. Identify issue impact and communicate root causes and resolution steps clearly to client success. Vendor Integrations: Support Client Success with integration of third-party vendors for clients (e.g., PBM, eligibility vendors, point solutions, etc). Facilitate internal process including requirement gathering, ticket submission and monitoring Qualifications: Required Skills and Abilities: Experience working work with health insurance products (HMO, PPO, HDHP, etc.), funding types (fully insured, ASO, Level Funded), and regulations (ACA, HIPAA). Strong organizational and project management skills. Proficiency with MS Office (Excel, Outlook, Word); Excellent written and verbal communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information form others Holds high Customer Service standards and aims to be client-orientated with a drive for quality service Education and Experience: 5 years of experience in health insurance, healthcare, or employee benefits, preferably in a client-facing or operational role Must have worked in a TPA or direct carrier setting Experience working in JIRA, SQL and Tableau Preferred Qualifications: Bachelor's Degree Experience working with self-funded healthcare plans Knowledge of claims administration, billing cycles, and eligibility system Experience with CRM's and health plan administration systems Work Location: This position is remote Occasional travel for client meetings or training may be required Centivo Values: Resilient - This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don't give up. Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. Positive - We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

About Alignerr Alignerr works with leading AI labs and financial organizations to source specialists who understand trading operations, market mechanics, and structured workflows. Role Overview The Trading Operations Specialist supports tasks related to trade processing, market structure analysis, operational flows, and evaluation of trading-related content. What You'll Do - Review operational workflows or trading-related datasets - Validate transaction sequences or operational steps - Summarize market or trade-flow mechanics in structured form - Identify operational inconsistencies or errors - Maintain accuracy across recurring evaluation tasks What You Bring Must-Have:- Experience in trading operations, brokerage ops, or financial operations - Strong attention to detail - Ability to follow structured, rule-based workflows Nice-to-Have:- Exposure to market structure or execution systems

The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: * Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. * Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. * Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. * Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. * Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. * Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. * Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: * 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. * Experience driving projects from scoping through delivery with cross-functional stakeholders. * Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. * Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. * Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. * A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. * You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: * Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). * Familiarity with additional messaging channels such as RCS and WhatsApp. * Experience collaborating with industry groups and applying evolving compliance guidelines. * Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here

CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more than 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The GSO Operational Excellence Specialist (OES) is a proactive and innovative professional responsible for capturing, standardizing, and scaling best practices across GSO projects. Partnering with project leaders and senior executives, this role develops frameworks, tools, and training that enhance project execution, increase productivity, and drive consistency. The OES Specialist will balance billable project support with operational excellence initiatives, including process improvement, lessons learned capture, and knowledge management. Success in this role requires strong facilitation, documentation, and change management skills to ensure new practices are embedded and sustained across the organization. Responsibilities Process Documentation & Standardization * Partner with GSO leaders (VPs and Sr. Directors) to identify, document, and standardize best practices, processes, and tools. * Lead the development and maintenance of a central repository for GSO best practices and lessons learned. * Evaluate existing processes to improve efficiency, standardization, and effectiveness. Continuous Improvement * Collect, analyze, and prioritize lessons learned (positive and constructive) from project teams. * Provide insight and recommendations based on observations of high-performing teams. * Define and track metrics to measure the impact of operational excellence initiatives. Training & Enablement * Develop and deliver training materials, workshops, and communication to ensure adoption of new processes and tools. * Coach and support project leaders in embedding best practices into daily operations. Project Support (Billable Work) * Support project leadership with coordination, project controls, and execution where needed. Qualifications Required Qualifications * Bachelor's degree or equivalent experience. * 5+ years of demonstrated success in professional services business operations or A/E/C project management, coordination, or leadership. * Proven experience in process documentation, procedure writing, and/or knowledge management. * Intermediate to advanced proficiency with MS Office applications, including Visio. * Familiarity with project management tools and methodologies. * Strong communication skills, both written and verbal, with ability to influence and build consensus. * Exceptional time management, organizational, and problem-solving skills. * Proven ability to manage multiple complex tasks and deliver against deadlines. Preferred Qualifications * Lean, Six Sigma, or other process improvement certification. * Experience facilitating workshops, training sessions, or organizational change initiatives. * Prior involvement in continuous improvement and lessons-learned programs. * Proficiency with project controls or enterprise project management software. Additional Information All your information will be kept confidential according to EEO guidelines. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About This Role: Crusoe seeks a highly organized and meticulous Legal Operations Specialist to serve as a key operations partner on our Legal Operations team. This is a high-impact, execution-focused role, essential for ensuring the flawless "Last Mile" logistics and closure of complex deals (e.g., M&A, capital projects). By managing the administrative backbone of our largest transactions, you will liberate senior counsel to focus exclusively on risk mitigation and negotiation. The ideal candidate possesses an unwavering attention to detail, strong process discipline, and the resilience to thrive under the pressure of time-sensitive, high-volume document control. This is a full-time position. What You'll Be Working On: Transactional Execution & Closing Coordination: Directly own the administrative logistics for closing complex transactions. Responsibilities include managing electronic signature platforms (DocuSign), coordinating signature packets across multiple parties, and ensuring all executed agreements are properly archived with comprehensive metadata. High-Stakes Document Control: Responsible for maintaining document precision and security. This involves performing meticulous redaction of sensitive data (PII, trade secrets) from disclosure schedules and managing version control to guarantee accuracy during complex transactional exchanges. Financial & Vendor Execution: Process and submit invoices to Accounts Payable, ensuring strict alignment with pre-approved Purchase Orders (POs). Coordinate directly with outside counsel and key vendors to facilitate timely payments, thereby safeguarding key strategic relationships. Intellectual Property Docketing: Support the administration of the company's IP portfolio by managing internal docketing, tracking relevant deadlines, and handling related correspondence for trademark searches and filings. What You'll Bring to the Team: Meticulous Execution: Proven record of managing high-volume, "zero-defect" document execution processes, demonstrating an obsessive attention to detail and precision. Process Discipline: Highly organized with a proven ability to manage and track multiple concurrent processes and complex signature flows. Tech Proficiency: Advanced competency with word processing and contract management solutions (e.g., MS Word, Google Docs, Google Drive, Ironclad), including expertise in versioning and electronic signature processes. Confidentiality & Discretion: Proven ability to handle highly sensitive, proprietary, and confidential information, including PII and trade secrets, with the highest level of discretion. Resilience: Ability to remain calm and effective in a fast-paced environment and meet strict deadlines associated with transaction closings. Bonus Points: Prior experience in a law firm or corporate legal department focused on transactional support. Experience utilizing Spend Management or Enterprise Resource Planning (ERP) platforms (e.g., Coupa). Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term, and long-term disability coverage Teladoc services 401(k) plan with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal services Company-paid commuter benefit ($300 per month) Compensation: Compensation will be provided in the range of $111,000 - $134,000 + Bonus. Restricted Stock Units are included in all offers. Final compensation determinations will be based upon the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Company Introduction: Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands. As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors. Airspace has been rated one of America's best Startup Employers, listed as one of CNBC's Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m. The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics. Job Description: You will play a key role in ensuring time-critical shipments in our Lifesciences sector move quickly, safely, and with full transparency. In our Lifesciences sector you will be saving lives and moving time critical shipment that will directly impact patient care and outcomes. There is never a dull day in the life of an Operations Team Member! Responsibilities: Adaptability: The ability to rapidly move from one critical task to another and to shift roles when necessary. Attention to detail: Critical logistics is a game of inches. The right decision is not always clear and it is your job to find it. Ownership mindset : When you plug in, the shipments you handle are yours. You will be surrounded by the best people and technology in the industry, but end to end autonomy and ownership will be key to your success. Decision making : A flight takes off every minute. Seconds count. Your ability to make good decisions quickly will save lives every single day. Positive attitude : Your job is to make the impossible possible. Have fun doing it. Calm under pressure : Moving critical items around the world is not for the faint of heart. All of the best operators in the world remain calm and focused even when handling the most sensitive shipments. Customer obsessed : Our customers are obsessed with us because we are obsessed with our customers. You will be expected to do everything it takes to give the customer the best experience possible. Requirements: 1-3 years of customer service experience is required Experience handling a high volume of inbound and outbound phone calls required Must be willing and able to work onsite at our office in Carlsbad, CA Open availability strongly preferred Compensation: Competitive hourly wage High-quality health, vision, and dental care plan options. 401K company contribution program. Professional training and education reimbursements. Salary Range: $22.00 - $24.00 per hour Core Values: We are One Team. We believe we all accomplish more when we are working together. We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world. We are Passionate. We care deeply about our mission and are not afraid to raise the bar. We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers. We are Innovative. We never settle and are always striving to improve our product, service, and ourselves. About Airspace: From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members. With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date. Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics. Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations. For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Company Introduction: Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands. As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors. Airspace has been rated one of America's best Startup Employers, listed as one of CNBC's Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m. The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics. Job Description: You will play a key role in ensuring time-critical shipments in our Lifesciences sector move quickly, safely, and with full transparency. In our Lifesciences sector you will be saving lives and moving time critical shipment that will directly impact patient care and outcomes. There is never a dull day in the life of an Operations Team Member! Responsibilities: Adaptability: The ability to rapidly move from one critical task to another and to shift roles when necessary. Attention to detail: Critical logistics is a game of inches. The right decision is not always clear and it is your job to find it. Ownership mindset : When you plug in, the shipments you handle are yours. You will be surrounded by the best people and technology in the industry, but end to end autonomy and ownership will be key to your success. Decision making : A flight takes off every minute. Seconds count. Your ability to make good decisions quickly will save lives every single day. Positive attitude : Your job is to make the impossible possible. Have fun doing it. Calm under pressure : Moving critical items around the world is not for the faint of heart. All of the best operators in the world remain calm and focused even when handling the most sensitive shipments. Customer obsessed : Our customers are obsessed with us because we are obsessed with our customers. You will be expected to do everything it takes to give the customer the best experience possible. Requirements: 1-3 years of customer service experience is required Experience handling a high volume of inbound and outbound phone calls required Must be willing and able to work onsite at our office in Carlsbad, CA Open availability strongly preferred Compensation: Competitive hourly wage High-quality health, vision, and dental care plan options. 401K company contribution program. Professional training and education reimbursements. Salary Range: $22.00 - $24.00 per hour Core Values: We are One Team. We believe we all accomplish more when we are working together. We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world. We are Passionate. We care deeply about our mission and are not afraid to raise the bar. We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers. We are Innovative. We never settle and are always striving to improve our product, service, and ourselves. About Airspace: From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members. With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date. Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics. Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations. For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Who We Are At Pave, we're building the industry's leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision. Top tier companies like OpenAI, McDonald's, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 70% of Forbes AI 50 use Pave to benchmark compensation. The future of pay is real-time & predictive, and we're making it happen right now. We've raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures. The Revenue Org The Revenue pillar of Pave includes our Customer Success, Marketing, Partnerships, Revenue Operations, Sales, and Strategy teams. This community drives business growth and ensures every Pave client achieves transformative results with compensation intelligence. Our go-to-market engine operates at the intersection of strategy and execution, moving prospects from initial discovery to scaled implementation across enterprise organizations. The sales team partners closely with compensation leaders to identify strategic opportunities, while customer success ensures clients maximize ROI through our complete platform suite - from benchmarking and band creation to merit cycles and total rewards communication. The rev ops team optimizes our entire client lifecycle using data-driven insights, while marketing translates complex compensation challenges into clear value propositions. Our partnerships team expands Pave's ecosystem reach through strategic HRIS and financial system integrations. Over the next year, our focus centers on accelerating growth in the enterprise segments while deepening client relationships through expanded use cases. We're seeking revenue professionals who are passionate about solving complex compensation challenges and driving measurable business impact for the world's most innovative companies. The Market Data Team @ Pave Pave is building the largest real-time compensation market dataset, and our strategy and operations team drives this goal forward. We partner with customers, R&D, and Pave's leadership to determine the why, when, and how for our biggest data challenges while leading the execution of solutions. This role will primarily focus on executing on customer data conversion, while also supporting data throughput, override maintenance, and other key initiatives. What You'll Do Execute high-volume data integrations across COMM and MM customer segments, managing the complete technical setup and driving strong completion rates quarterly Maintain customer relationships through proactive integration, outreach and ongoing support to ensure high annual retention across smaller account portfolios Coordinate technical integration improvements by managing data quality enhancements both at scale and for strategically important customer accounts Collaborate with Data and RevOps teams to build early warning systems that flag at-risk integrations and establish intervention protocols to prevent churn Design processes for identifying expansion-ready accounts by spotting high-potential customers prepared to transition from data-only to full platform adoption Craft territory expansion strategies that capture market share in underserved segments and grow Pave's data presence among emerging companies What You'll Bring Technical aptitude and problem-solving - 1-3 years of experience with data integrations, APIs, or technical troubleshooting, with ability to communicate solutions clearly to non-technical stakeholders Customer relationship management - 1-2 years in customer success, account management, or sales roles building trust through hands-on support, proactive outreach, and responsive service across multiple accounts Process thinking and optimization - experience identifying inefficiencies and building scalable workflows, ideally using tools like CRM platforms (Salesforce, HubSpot), project management software, or data analysis tools Analytical curiosity - strong interest in understanding customer needs and spotting patterns, with familiarity in Excel/Google Sheets or basic data analysis for tracking metrics and identifying opportunities SaaS or B2B technology experience - exposure to software, data products, or compensation/HR tech sectors, with understanding of smaller company buying processes and resource constraints Adaptability and learning agility - comfort operating in ambiguous, fast-growth environments and quickly developing new skills, ideal for candidates early in their career with high potential and strong work ethic Compensation, It's What We Do. Salary is just one component of Pave's total compensation package for employees. Your total rewards package at Pave will include equity, top-notch medical, dental, and vision coverage, an unlimited PTO policy, and many other region-specific benefits. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. This salary range may include multiple levels. The targeted cash compensation for this position is (level depends on experience and performance in the interview process): Tier 1: $106,000 - $125,000 Tier 3: $79,000 - $98,700 Life @ Pave Since being founded in 2019, Pave has established a robust global footprint. Headquartered in San Francisco's Financial District, we operate strategic regional hubs across New York City's Flatiron District, Salt Lake City, and the United Kingdom. We cultivate a vibrant, collaborative workplace culture through our hybrid model, bringing teams together in-person on Mondays, Tuesdays, Thursdays, and Fridays to foster innovation and strengthen professional relationships Benefits @ Pave At Pave, career advancement drives everything-roles expand, responsibilities deepen, and compensation rises alongside your professional growth. What we provide Complete Health Coverage: Comprehensive Medical, Dental and Vision coverage for you and your family, with plenty of options to suit your needs Time off & Flexibility: Flexible PTO and the ability to work from anywhere in the world for a month Meals & Snacks: Lunch & dinner stipends as well as fully stocked kitchens to fuel you Professional Development: Quarterly education stipend to continuously grow Family Support: Robust parental leave to bond with your new family Commuter Assistance: A commuter stipend to help you collaborate in person Vision - Our vision is to unlock a labor market built on trust Mission - Our team's mission is to build confidence in every compensation decision Are you ready to help our customers make smarter, more effective compensation decisions?

About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified . JOB SUMMARY The AI Operations Specialist will be responsible for the day-to-day management, monitoring, and operational support of the university's AI systems and data pipelines across various departments. This role is vital in ensuring AI solutions and their supporting data infrastructure function reliably, meet performance expectations, and continuously improve to deliver maximum value. The position requires expertise in MLOps practices, data pipeline operations, system monitoring, incident management, and continuous improvement of AI systems in production environments. This role is hybrid and in the office a minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success. *Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future MINIMUM QUALIFICATIONS Knowledge and skills required for this position are normally obtained through a Bachelor's degree in Computer Science, Information Technology, or related field; technical certifications in relevant areas (e.g., cloud platforms, MLOps, data engineering) preferred and a minimum of 3 years of experience in IT operations, with at least 1 year focused on AI/ML systems and data pipeline support. Experience with cloud platforms (AWS, Azure, or GCP) and their AI/ML and data engineering service offerings. Other necessary skills: MLOps Experience: Demonstrated experience in operationalizing and maintaining machine learning models in production environments, including deployment, monitoring, and lifecycle management. Data Pipeline Operations: Extensive experience maintaining and troubleshooting data pipelines built with tools like Apache Airflow, Prefect, cloud data services (AWS, Azure, GCP), and data processing frameworks (Spark, Kafka), ensuring reliable data flow for AI systems. System Monitoring: Proficiency in monitoring AI system and data pipeline performance, detecting anomalies, and implementing proactive measures to ensure system reliability and availability. Experience in troubleshooting, diagnosing, and resolving AI system and data infrastructure issues, with the ability to prioritize incidents based on business impact. Performance Optimization: Knowledge of techniques to optimize AI system and data pipeline performance, including resource allocation, scaling strategies, and performance tuning. Change Management: Experience implementing changes to production AI systems and data pipelines with minimal disruption, including testing, validation, and rollback procedures. Data Quality Management: Understanding of data quality principles and their impact on AI system performance, with the ability to identify and address data-related issues in processing pipelines. Documentation and Knowledge Management: Excellence in creating and maintaining operational documentation, runbooks, and knowledge articles for AI systems and data pipelines. Automation Skills: Ability to create and implement automation scripts and workflows to streamline routine operational tasks for both AI systems and data flows, enhancing overall system reliability. DevOps Practices: Familiarity with DevOps and CI/CD principles as applied to AI systems and data pipelines, including containerization, orchestration, and infrastructure as code. Security Awareness: Understanding of security best practices for AI operations and data handling, including access control, data protection, and vulnerability management. KEY RESPONSIBILITIES & ACCOUNTABILITIES System Monitoring and Incident Management Monitor AI system and data pipeline health, performance, and availability using established monitoring tools and dashboards. Detect, triage, and resolve incidents affecting AI systems and their data infrastructure, coordinating with technical teams as needed. Implement proactive measures to prevent recurring issues and minimize service disruptions. Operational Support and Maintenance Perform routine operational tasks to maintain AI systems and data pipelines, including model updates, data refreshes, pipeline maintenance, and system patches. Implement scheduled maintenance activities with minimal service disruption. Manage user access and permissions for AI platforms according to security policies. Performance Analysis and Optimization Analyze AI system and data pipeline performance metrics, identify bottlenecks and inefficiencies, and implement optimizations to improve response times, data flow, accuracy, and resource utilization. Monitor for model drift and data quality issues, coordinating retraining or pipeline adjustments when necessary. Documentation and Knowledge Management Create and maintain comprehensive operational documentation, including runbooks, standard operating procedures, and knowledge base articles. Document system configurations, data pipeline dependencies, and recovery procedures to ensure operational continuity. Continuous Improvement and Automation Identify opportunities for process improvement and automation in AI operations. Develop and implement scripts and workflows to automate routine tasks, reducing manual effort and minimizing human error. Contribute to the evolution of MLOps practices based on operational experience and emerging best practices. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 111S Expected Hiring Range: $86,490.00 - $122,163.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

🌍 Redefining how people live. At Blueground, we believe that when your base is reliable, the world opens up. That's why we're building the world's leading platform for living. Every year, 350 million people move between cities-yet today's housing options haven't caught up with the needs of this modern, mobile generation. Blueground was built to change that. With 40,000+ homes across the globe, available for stays from a few days to a year or more, we're just getting started. We're on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline. Our culture is grounded in five principles: Guests First - Every decision starts with their experience. Move Fast - We value speed, momentum, and action. Dive In - The magic is always in the details, and we go deep. Embrace Change - Change isn't a disruption; it's how we grow. Keep It Honest - Transparency accelerates progress-and strengthens relationships. If you're ready to do the best work of your life and help reshape how the world lives, we'd love to meet you. The Role We're looking for a detail-oriented Field Operations Associate to join our Los Angeles C.A. team. In this hands-on role, you'll be the heartbeat of our operations-prepping properties, solving in-field issues, and ensuring our apartments are always guest-ready. From conducting move-in inspections to troubleshooting WiFi or assembling furniture, you'll be instrumental in maintaining Blueground's high standards and delivering a seamless experience for every guest. What You'll Be Doing Unit Preparation & Upkeep: Work closely with Operations Managers to get apartments fully furnished, stocked, and ready for move-in-handling everything from small fixes to last-minute prep. On-the-Ground Support: Serve as Blueground's boots on the ground, resolving issues such as guest lockouts, cosmetic repairs, and WiFi or tech troubleshooting quickly and effectively. Inspections & Quality Checks: Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure every home meets our quality standards. Walkthroughs & Quality Assurance: Conduct detailed property walkthroughs to ensure furnishing, décor, and presentation are on-brand and flawless. Ad Hoc Projects: Support various local ops initiatives, such as key inventory management, organizing storage units, and capturing check-in videos for guest use. Team Coordination: Act as the on-the-ground liaison between the field, operations leadership, and the Customer Experience team-keeping communication tight and response time fast. Requirements Problem-solver with the ability to stay calm, flexible, and efficient in a fast-paced environment Comfortable performing basic handyman tasks (e.g., furniture assembly, minor repairs, lockbox installation, etc.) Strong organizational skills with attention to detail Ability to lift and move items over 30 lbs regularly Tech-savvy and confident with tools like Slack, G Suite, and mobile task apps Driver's license and access to a reliable vehicle (mileage reimbursed) Positive, upbeat, and team-oriented personality Additional Requirements: Availability to work SAT/SUN/MON Valid driver's license Ability to drive a company van-sized vehicle Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement Benefits Competitive compensation & annual bonus ($48,000 - $55,000 + 15% annual performance bonus) Laptop stipend Flexible PTO Cigna Healthcare (Medical, Dental, Vision) 401k retirement plan Paid maternity/parental leave benefits for new parents #ind3