Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)
OCPA 3.7
Remote job in Kennett, MO
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
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Client Support and Sales Representative - Remote
Unlock Potential 360
Remote job in Blytheville, AR
Job Description
About the Opportunity
Unlock Potential LLC is hiring entry-level professionals who want to build skills in client communication, virtual consulting, and performance-based work. This is a fully remote role with structured training, warm inbound interest, and a clear path for growth.
If you're self-motivated, coachable, and looking for a role where your effort directly impacts your income and development, this opportunity is designed for you.
SCHEDULE AN INTERVIEW TODAY!
Key Responsibilities
Conduct virtual consultations via phone or video with individuals who have requested information
Understand client needs and guide them through available solutions
Follow-up with interested individuals and manage conversations in our CRM
Participate in ongoing training, coaching, and mentorship
Work independently while meeting individual performance goals
What We Offer
Performance-base compensation with uncapped earning potential
Warm, high-intent inbound leads
Fully remote work with flexible scheduling
Step-by-step training, scripts, and live support
Clear advancement opportunities for motivated individuals
Qualifications
No prior experience required - full training provided
Strong communication and interpersonal skills
Self-disciplined, goal-oriented, and open to coaching
Comfortable using digital tools (Zoom, CRM systems)
Must be legally authorized to work in the U.S.
Life insurance license preferred (or willingness to obtain with guidance)
Ready to take control of your time and income?
Apply today to join us and build a career that fits your goals and lifestyle.
Job Types: Full-time, Part-time, Permanent
Pay: $75,000 - $150,000 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Vision insurance
$29k-40k yearly est. 7d ago
Insurance Sales Representative (Remote/Hybrid | Local Territory)
The Compass Business Group
Remote job in Blytheville, AR
Job DescriptionInsurance Sales Representative (Remote/Hybrid | Local Territory)
Company: Compass Business Group Compensation: $75,000$95,000 per year (Draw Pay + Commission + Bonuses) Schedule: MondayFriday, occasional weekends as needed
Employment Type: Full-Time | Independent Contractor
About Us
At Compass Business Group, we help protect families, teams, and small businesses through supplemental insurance solutions. Our mission-driven team thrives on service, integrity, and results empowering you to make a meaningful impact while building a successful career.
If you're an EMT, firefighter, or public safety professional, you already know what it means to serve others under pressure. That same courage and commitment can translate into a rewarding new path in insurance sales.
What You'll Do
Build and maintain strong relationships with local business owners and clients
Conduct in-person consultations and engaging group presentations (1100+ attendees)
Manage your schedule, appointments, and follow-ups with professionalism
Collaborate with a supportive team while driving your own success
Achieve goals through consistent effort, service, and initiative
What We Offer
Comprehensive training & mentorship no prior sales experience required
Weekly draw pay, plus commissions, bonuses, and incentive programs
Leadership and advancement opportunities for high performers
Incentive trips, cash bonuses, and stock programs
Flexible schedule once your client base is established
A collaborative, purpose-driven culture where your work truly matters
Who You Are
Motivated by purpose, performance, and helping others
Professional, confident, and resilient under pressure
Excellent communicator comfortable presenting to individuals and groups
Licensed in Health & Life Insurance (or willing to obtain we reimburse licensing costs!)
EMT or firefighter experience is a strong plus
Why Join Compass
At Compass Business Group, we believe that courage and compassion are the foundation of great careers. You'll have the freedom to grow your income, the support to master your craft, and the opportunity to make a lasting difference in your community.
? Apply today to start protecting families and businesses while building a career that rewards service, purpose, and performance.
Learn more: ****************************
$75k-95k yearly 25d ago
Heavy Equipment Field Technician (Q1 2026)
Ja Riggs Tractor Company 4.2
Remote job in Blytheville, AR
Description:
The Heavy Equipment Field Service Technician is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.
WHAT YOU'LL DO
Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
Use hand tools, air tools, precision measuring tools, instruments and laptops.
Understand basic manuals, schematics, and parts books and installation instructions.
Maintain basic working knowledge of engine and compressor systems.
Troubleshoot systems for errors.
Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment
Complete assigned jobs and task to meet flat rate times and re-do metric.
Work safely and follow all Riggs safety policies and procedures.
Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely.
Follow contamination control and HAZMAT rules and regulations
Other duties as assigned.
Requirements:
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and the ability to compute rate, ratio, and percentages. Ability to calculate figures and amounts such as percentages, area, circumference, and volume as required.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and the ability to deal with problems involving concrete variables in standardized situations.
Knowledge of Database software; Internet software; and Order processing systems.
Clean driving record for field assignment
Must be at least 21 to be assigned and operate field vehicle
May be required to complete DOT physical
May require MSHA certification
Flexibility to work various schedules
IMPORTANT INFORMATION
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 95%. This is a remote work position.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA/Hourly/Non-exempt
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$35k-51k yearly est. 7d ago
HR Manager PH
Compass Experience Labs
Remote job in Manila, AR
Who
we
are
At
Compass
we
partner
with
businesses
to
determine
their
needs
and
provide
customized
customer
care
solutions
Our
mission
as
a
boutique
customer
contact
center
is
simple
consistently
deliver
experiences
that
enhance
the
customers
loyalty
and
to
grow
the
business
We
foster
an
environment
that encourages positivity personal growth team work and opportunities for advancement Visit compassexperiencelabscom to learn more Human Resources Manager We have an immediate need for an HR Manager to join our growing team This role will assist in all areas of HR management and development Responsibilities Assist in the development and implementation of Compass people policies and procedures comp and benefits to employee relations to performance management and beyond Process monthly and annual compliance reports and submit where necessary Partnering with operations to coach leaders on people issues such as employee relations corrective action compliance issues and terminations Leads HR related research projects such as comp studies compliance audits etc Respond to inquiries from employees and company leaders and troubleshoot and resolve complex andor sensitive matters Handle employee requests for leaves Assist with benefits administration Conduct the full offboarding process Other duties as assigned Requirements and Characteristics Proficient computer skills to include Google Suite and preferably Microsoft Word Power Point and Excel Previous start up experience in an HR Management role preferred Strong organizational skills and attention to detail Ability to function independently in a fast paced environment Thorough working knowledge of PH HR best practices payroll processing experience a plus Ability to interface effectively with a diverse remote workforce Professional and customer oriented demeanor Education andor Experience 5 years of HR experience with at least 1 year in the role Must have BPO experience Excellent communication skills Comprehensive knowledge of Philippine Labor Law Thorough working knowledge of HR best practices payroll processing experience a plus Proficient computer skills to include Google Suite and preferably Microsoft Word Power Point and Excel Strong organizational skills and attention to detail Ability to function independently in a fast paced environment Ability to interface effectively with a diverse remote workforce Professional and customer oriented demeanor Availability Full Time 40 hrsweek Work from home with flexibility to work onsite when needed Monday Friday business hours 9am 5pm EST Applicants must have strong internet connection to support systems
$57k-83k yearly est. 60d+ ago
Cost Pricing Accountant Manager
Kagome USA 4.3
Remote job in Osceola, AR
The Costing and Pricing Accountant is responsible for determining pricing structures for new and existing customers, ensuring accurate cost analysis, and supporting financial decision-making related to product profitability. This position collaborates with Sales, Finance, Operations, and Supply Chain at Kagome Inc. and Kagome Foods, Inc. to develop competitive and financially sound pricing models that align with business goals. Additionally, this role is responsible for ensuring that all stakeholders in the costing workflow respond in a timely manner to meet pricing deadlines.
DUTIES AND RESPONSIBILITIES
% OF TIME JOB FUNCTIONS
1. 40% Pricing & Financial Analysis
* Develop and maintain pricing models based on cost inputs, market conditions, and profitability targets.
* Analyze cost structures, raw material expenses, labor, and overhead to determine accurate product pricing.
* Support Sales in pricing negotiations by providing financial insights, margin analysis, and competitive benchmarking.
* Conduct profitability assessments for new and existing customer contracts.
* Regularly review and update pricing formulas to reflect changes in costs and business conditions.
* Work closely with stakeholders to ensure timely responses in the pricing workflow, including Sales, R&D, Purchasing, and Operations.
* Identify SKUs that require quarterly cost reviews and provide updated pricing to Sales in advance of the next quarter.
2. 40% Cost Accounting & Margin Analysis
* Maintain and update standard costs for ingredients, packaging, and production processes.
o Update oil standard costs quarterly if cost volatility necessitates
o Roll costs of raw materials into finished goods as necessary to ensure finished goods cost is correct.
o Prepare raw materials costs that will be used in preparing the next year's budget.
* Maintain and update costs that will be used in preparing standard pricing sheets for customers. Standard costs may not be applicable when generating a price for a new product.
* Maintain and update costs used in quarterly pricing for Conagra and other customers with unique pricing structures.
o Ensure bills of material for pricing is correct.
o Ensure toll factored into pricing is correct.
o Ensure any unique nuances of a customer's price is taken into account (water, pallets, film for labels, rebates, brokerages, etc)
o Ensure unique pricing requirements from customer's manufacturing agreement is adhered to.
o Work with Oil & Materials Specialist to confirm contracted oil/commodity cost is commensurate with sales price for specific customers.
§ Review contracted receipts to ensure complete receipt of contracts
§ Review customer orders and shipments related to contracts to ensure proper relationship of commodity received to finished goods cases ordered and shipped.
* Analyze production order reports to determine actual:
o Waste factors of raw materials and update bills of material as necessary so excessive waste is factored into cost of product.
o Throughput of product in production runs so proper throughput standard is used in computing labor and overhead components of standard cost.
o Direct labor associated with production
* Analyze manufacturing variance accounts monthly and prepare detailed reports for Finance and Operations.
* Generate and distribute shop order analysis sheets to the VP of Operations following each production run, providing insights into actual performance vs. standard costs.
Update routings with revised throughput or labor changes as necessary
* Identify and analyze cost variances and provide recommendations to improve cost efficiency.
* Prepare and present cost analysis reports to senior management.
* Work with Operations and Supply Chain to optimize inventory cost management and material pricing.
* Ensure new Item IDs are created for new ingredients and packaging (coordinating with R&D, Production Vision, and JustFood).
* Support Accounts Payable in setting up new suppliers in JustFood after receiving credit information.
3. 20% Collaboration & Compliance
* Work closely with Sales, Finance, and Operations to Provide cost information that enables pricing strategies to align with company objectives.
* Ensure compliance with GAAP, company accounting policies, and financial reporting standards.
* Assist with annual budgeting and forecasting related to pricing and cost structures.
* Support internal and external audits by providing documentation related to cost accounting and pricing.
* Potentially assist Kagome Foods, Inc. (KFI) as an Expeditor, working with suppliers to ensure all materials are available for production on time.
* Assist in semiannual physical inventory
__________________________
TOTAL 100%
POSITION DIMENSIONS AND QUALIFICATIONS
Internal Contacts:
Sales, Operations, Finance, Supply Chain, and Production teams
External Contacts:
Customers, vendors, suppliers, and auditors
Education Level and Focus:
Bachelor's degree in accounting, Finance, or a related field.
Preferred, CPA, CMA, or other relevant financial certification.
Years and Type of Related Experience Required:
2-4 years in cost accounting, pricing analysis, or financial planning in a manufacturing or food industry environment. Strong understanding of standard costing, cost modeling, and margin analysis. Proficiency in ERP systems (e.g., JustFoods, SAP, or similar) and Excel (pivot tables, VLOOKUPs, financial modeling).
SKILLS AND ABILITIES:
Uphold Kagome's Values:
Employee works well with others as a team and treats others with respect. Conducts self in a professional manner and exhibits the highest level of integrity. Maintains a positive attitude through good working relationships with our customers, visitors, and co-workers that emphasizes our commitment to good customer service.
Attendance:
Reliability and acceptable attendance are required. It is critical to be punctual and arrive on time for work and for meetings (if applicable).
Productivity:
Must consistently fulfill job responsibilities, knowing how to prioritize tasks and manage time effectively. If authorized to work remotely, must maintain the same levels of productivity and communication as they would in the office.
Employee Retention:
Build a culture employees and/or co-workers want to be a part of. Be helpful to others and work as a team toward company goals. Participate in an exceptional onboarding experience for new hires and ensure they have the necessary tools to succeed in their roles by welcoming and assisting them.
Interpersonal and Communication:
Excellent verbal and written communication skills to present financial insights.
Ability to work cross-functionally and support pricing discussions with Sales and Finance.
Technical and Analytical:
Strong financial modeling and cost analysis abilities.
Ability to identify cost-saving opportunities and improve pricing accuracy.
Proficiency in data analysis, forecasting, and variance reporting.
Administration and Operations:
Organize job responsibilities to complete work on a timely basis.
Physical Demands:
Ability to sit and work in front of a computer terminal for long periods (may sit for approx. 7+ hours with 2 hour intervals being in a stationary sitting position). May lift up to 25 lbs.
Work Environment:
Office environment with low to moderate noise levels. May be required to go in to warehouse area with high noise levels, wet floors, forklift and pedestrian traffic, extreme hot/cold climate. This is a Safety Sensitive position.
Special Equipment Used:
Computer with emphasis on spreadsheet skills, copier, fax machine, 10-key, and typewriter
Special Requirements:
Willing to work overtime and weekends as requested.
$54k-91k yearly est. 2d ago
Platform Operations Specialist
Creatoriq 4.2
Remote job in Manila, AR
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.
We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!
Platform Operations Specialist (Influencer Marketing / Data Operations)
CreatorIQ is looking for a Platform Operations Associate to join our Services team and support international clients in getting the most out of the CreatorIQ platform. In this entry-level, customer-supporting role, you'll help execute day-to-day operational tasks, ensure data accuracy, and contribute to smooth influencer marketing workflows. You'll collaborate closely with senior team members to maintain high-quality service delivery and continue building your expertise at the intersection of technology, data, and client operations.
Working Hours:
5pm-2am PHT, Tuesday-Saturday
What you'll do:
* Support daily platform operations by maintaining data accuracy, updating records, and assisting with routine data workflows.
* Help manage CRM structures, tagging taxonomies, and campaign setup under the guidance of senior specialists.
* Assist with importing, exporting, and formatting influencer and campaign data for internal and client-facing needs.
* Conduct basic data audits, QA checks, and validations to ensure completeness and consistency.
* Join internal and client meetings as needed, helping prepare materials, notes, and follow-up tasks.
Who you are and what you'll need for this position:
* 0-1+ years of experience in data entry/analysis, digital marketing, operations, or support (internships and university projects welcome).
* Strong attention to detail and a curiosity for working with data, structured systems, and workflows.
* Solid experience with Google Sheets or Excel; comfortable learning formulas, pivots, and reporting basics.
* Interest in social media platforms (Instagram, YouTube, TikTok) and influencer marketing metrics.
* Proactive communicator with great English skills
* Eagerness to learn, take ownership of tasks, and grow into a more senior operational role over time.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.
Who we are:
CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at ***************** and follow us on LinkedIn and Instagram.
At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.
Compensation, benefits, and beyond:
We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
$43k-73k yearly est. 38d ago
Technical Onboarding Advisor
Ringcentral, Inc. 4.6
Remote job in Manila, AR
Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.
RingSense AI is RingCentral's proprietary AI solution. It's designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.
This is where you and your skills come in.
We're currently looking for: Technical Onboarding Advisor
A Technical Onboarding Advisor is responsible for assisting newly signed up customers in configuring basic account and phone system setup. A Technical Onboarding Advisor demonstrates expertise and proficiency in most of the skill sets utilized within the Contact Center. He/she adheres to schedules, guidelines, and requirements in accordance with the Company's set policies and procedures.
* Receives transferred calls of newly signed up customers from Sales.
* Sets expectations that the transaction is not a User Training but a basic account set up only.
* Walks the customer through the Express Set Up, and probes for other basic account set up needs.
* Configures basic user setup, such as Call Forwarding, Notifications, Greetings, etc.
* Educates customers on VOIP readiness: Sends and ensures the use of the Network Configuration Checklist.
* Provisions and sets up RC-supported desk phones .
* Introduces new applications such as Desk Phones, Mobile App, Desktop App RC Meetings, and Glip by RC.
* Positions the value of Implementation, and encourages customers to show up on their scheduled Implementation Appointments.
* Confirms and/or schedules Implementation Appointments.
* Walks customers through the Community Website and assists them with the sign up process.
* Updates the Implementation Status, and documents the call in SFDC.
* Ensures resolution and customer satisfaction, and gains agreement with the customer to close the case.
To succeed in this role you must have experience in:
* Must have 2-3 years solid experience in Technical Support
* Must have strong client management skills as the Implementation Advisor will work with cross-functional departments to ensure the customer or partner's thorough onboarding experience.
* Must be prepared to assume the following roles: part-technical guide, part-account manager, part-detective, and part-teacher.
* Must be good at conveying how the system works to teach the client how to independently set up and configure the system in an ongoing capacity.
* Must reach out to new customers via phone and/or email to book them for an implementation appointment.
Desired Qualifications:
* Completed at least 2nd year college in any related course.
* Openness to work during night shifts and varied hours as per business requirements
* Willingness to work in Ortigas or Cubao
We offer all the work/life benefits you could ever want.
* Flexible work arrangement (Hybrid Setup)
* Comprehensive HMO package (medical and dental)
* Paid time off and paid sick leave
* Performance Incentive
* Employee Assistance and Wellness Programs
RingCentral's work culture is the backbone of our success. And don't just take our word for it: RingCentral is recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and RingCentral holds local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.
About RingCentral/Acquire BPO
RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.
We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By completing your application for this role, you:
* Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities
* Have read and agreed to our Data Privacy Policy
#LI-JS10
$69k-90k yearly est. Auto-Apply 60d+ ago
Customer Service Associate (PH)
Compass Experience Labs
Remote job in Manila, AR
MEET
COMPASS
We
are
a
full
service
BPO
that
partners
with
brands
to
power
growth
through
exceptional
customer
experience
Our
founders
were
trailblazers
in
the
eComm
industry
When
they
couldnt
find
a
customer
service
partner
that
was
as
innovative
as
they
were
they
built
it
Many
companies
view
their
customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business As part of the Compass Experience Team you will Respond to customers primarily through phones as well as through email chat text and social channels while creating memorable service interactions Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice Build a strong understanding of your assigned brands products procedures and resolutions Work collaboratively with team members to offer encouragement provide answers present customer insights and trends The ideal Compass Employee is Compassionate detail oriented friendly open minded and eager to help people Able to solve problems quickly and creatively we often need to think of solutions on the fly Able to learn and adapt to changing software being tech savvy is a must Excellent at communication both written and verbal Able to adhere to a set schedule and be productive independently Ability to upsell offer relevant products and services to existing customers Ability to utilize multiple systems and resources to find a solution to the callers problem multitasking is key Ability to adhere to strict schedule adherence not just attendance this includes limited unscheduled breaks returning from scheduled breaks lunches on time adhering to expected handle time for calls once ramped All agents must have a quiet workspace where they will not be interrupted or overheard All candidates who are hired will spend the first few weeks after completing training handling emails and chats Once they become proficient in emails and chats they will transition to phone support as part of their regular job responsibilities Phone support will be a daily requirement and will require 85 or higher schedule adherence meaning that they take minimal unscheduled breaks Real time adherence associates monitor statuses and all day associates will be contacted if they are out of adherence This is a high volume program Candidates should expect to be on back to back calls throughout their day with limited down time Availability Full Time positions available Open availability preferred may include weekdays weekends nights and holidays HQ is located in Columbus Ohio100 show rate for training is required Agents must attend training every day with cameras on and be active participants Qualifications and Physical Requirements Inbound Phone Chat SMS Email and Social Media channel experiences are a must High school diploma or equivalent Call center experience must be within the last 2 years1 year inbound phone experience required Ability to see talk and hear in order to communicate with others to exchange information verbally and in writing Ability to perform all duties of the job while sitting andor standing for prolonged periods of time ie for the duration of an 8 hr shift Technology Requirements A licensed Windows computer with a serial number is the only computer we will accept for this position We dont allow customized or jailbroken homemade devices Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam Download and upload speed must be at least 25MBPSAll agents must have a working camera to be used during training sessions and 11conversationsAgents must be willing to have Crowdstrike be installed in their personal computerlaptop Agents must have a working headset with a microphone speakers are not permitted for use while on calls Processor Intel Core i5 4440 CPU 210 GHzMemory Minimum 8GB but recommend 16 GBOS Windows 32 Bit and 64 Bit Windows 11All agents will be required to install third party software in order to run the screen capture module Screen Capture Module l Microsoft Windows Installer 20 or later l Microsoft Visual C 2019 Redistributable 32 bit l Microsoft NET Framework 462or 47xAll agents will be required to download DUO Mobile on their mobile phones for multi factor authentication Benefits A fully remote work environment This is currently a contract position offering competitive wages Comprehensive training on our products and services Career development opportunities including internal promotionsA positive and growing work culture that values diversity and inclusivity If you possess a compassionate nature thrive in a customer centric role and have a passion for assisting others we encourage you to apply
$24k-32k yearly est. 18d ago
Senior Front End Engineer
Brighte Capital Pty Ltd.
Remote job in Manila, AR
About Brighte Our mission is to make consumer energy resources (CER) affordable and accessible for everyone. Brighte is building a technology platform that helps accelerate the clean energy transition by making it simpler, more affordable, and lower‑risk for households and businesses to buy and sell energy equipment such as solar systems and batteries. By removing financial and operational barriers, we empower more people to access reliable, sustainable energy and take control of their energy costs.
Founded in Australia, Brighte is led by Katherine McConnell, our Founder and CEO. Katherine is an award‑winning business leader, recognised for both innovation and impact. She was named Telstra Businesswoman of the Year (2020) and received the Sustainability Crusader Award at the 2023 B&T Women Leading Tech Awards.
Katherine is known for her people‑first leadership style, building a company grounded in trust, inclusion, and long‑term social impact. This approach shapes how Brighte works with partners, customers, and communities.
About The Role
As a Frontend Engineer, you design and build the user‑facing experiences that bring digital products to life. You turn designs and ideas into fast, intuitive, and accessible interfaces, working closely with designers, product managers, and engineers to continuously improve usability, performance, and visual quality. Your work directly shapes how users experience and trust the product.
What You'll Do
* Building front end components as well as wrangling APIs in the back end and ensure the quality of delivery.
* Conduct code reviews and keep up with industry best practices and new technologies, learning & implementing latest trends.
* Contribute to the team culture and be part of the team.
* Own certain features within the app and assist with guiding others around these features.
* Ensure responsiveness, collaboration and ensure proactivity in coming forward with answers and solutions to product managers & vendors.
* You should understand what quality code looks like and should be able to advise other within the team on how to achieve this level of quality.
* Guide and mentor other engineers within the team and be available to answer questions or queries and provdide constructive feedback in a respectful manner
What You'll Bring
* Robust industry experience in React, Redux and Typescript
* Proficient in GraphQL
* Experienced with React Native
* Experience with deployment pipeline technologies like AWS, bitbucket
* Unit testing using tools such as enzyme, Cypress, Jest and Mocha
* Experience with software platform design, Full SDLC, SOLID principles, Design Patterns, unit testing, Security & Compliance
* Experience with CI/CD pipelines including GIT / Bitbucket code repositories and workflows
* Worked in an agile scrum, continuously shipping environment
Why join us?
* This is a 100% remote role, giving you the flexibility to work from where you're most productive. We trust you to manage your time and deliver impact - no commuting, no rigid office days, just outcomes that matter.
* Remote doesn't mean disconnected. We prioritise strong team relationships through regular virtual catch‑ups, online socials, and collaborative rituals that help you feel part of Brighte, no matter where you're based.
* At Brighte, your work contributes to something bigger - helping make clean, affordable energy more accessible for households and communities. You'll be part of a mission‑driven team accelerating the global energy transition.
* We're proud of our inclusive, supportive culture led by an award‑winning, people‑first leadership team. You'll be trusted, empowered, and encouraged to grow personally and professionally.
RainFocus, one of the most innovative software companies, is in search of an exceptional Associate Solution Consultant. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role
As a team member of the RainFocus Client Success organization, the Associate Solution Consultant is critical to driving post-sale client implementations at RainFocus. As a member of a team, the Associate Solution Consultant is responsible for working alongside Solution Consultants and Solution Architects to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset.
We need collaborative, energetic team members who are capable of becoming experts in RainFocus products, industry best practices, and who work well within small, focused teams. Solution Consultants are thought leaders within the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting skill set with their peers.
Primary Responsibilities
* Technical
* Become an expert in RainFocus platform
* Train client admins on the RainFocus tools and processes as necessary
* Configure the RainFocus platform
Analysis / Business AcumenWork with clients to identify business requirements Facilitate holistic system configuration Identify and mitigate risks to achieve implementation success
Domain / Industry KnowledgeFollow best practices for implementing RainFocus products Consult with clients on new ideas and best practices
CommunicationDocument requirements, solution designs and testing plans Provide regular updates on milestones and tasks to project managers Engage in regular touch points with internal and client teams Communicate issues and risks to project managers and leadership
OrganizationBalance priorities across multiple assignments Thoroughly track tasks and complete all assignments on time Contribute to implementation tools, processes and templates
Required Qualifications
* Has software implementation experience (less than 3 years)
* Solutions delivery through platform configuration, not custom development.
* Ability to think strategically to ensure solution supports business goals
* Ability to work independently, problem-solve, improvise
* Perform consistently under pressure
* Great communication skills, both written and verbal
* Team players only
* Must be able to travel domestically or internationally up to 20%
Preferred Qualifications
* Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
* Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
* Proven track record in delivering innovative and creative solutions
* Experience with HTML, CSS, SQL, JSON
Personal Characteristics
* The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
* Ability to creatively solve complex problems
* Friendly and outgoing, but assertive when necessary
* Willing to go the extra mile in support of reasonable client requests
* Team-player with a service-oriented mindset
* Self-motivated, thrives in fast-paced environments
* Proactive, relentless learner
* Excited by and eager to take on new challenges and opportunities
* Strong communicator with ability to be self-guided
* Embraces change
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$46k-70k yearly est. 26d ago
Sanitation Manager
Kagome USA 4.3
Remote job in Osceola, AR
The Sanitation Manager provides leadership and direction for Kagome's sanitation program across the Osceola, AR facility. This role ensures effective cleaning, sanitizing, and environmental control practices to maintain a safe, hygienic, and audit-ready food manufacturing environment.
The Sanitation Manager oversees sanitation processes, SSOPs, master sanitation schedules, sanitation staff, chemical usage, and verification activities-including allergen, pathogen, and environmental monitoring controls.
The role directly supports Kagome's Food Safety and Quality Management System and SQF programs by ensuring all sanitation activities are properly executed, documented, verified, and continuously improved. This position builds a proactive sanitation culture aligned with Kagome's global quality initiatives and long-term operational excellence strategies.
Support the review, understanding and compliance of all programs, policies and procedures contained in the Food Safety and Quality Management System. Understand my role in food safety and regulatory responsibilities as required by the SQF Food Safety Code and report any food safety concerns to initiate appropriate action.
DUTIES AND RESPONSIBILITIES
Item
% of Time
Job Function
1
30
Lead the Sanitation Program for the Facility. Oversee daily sanitation operations, SSOP execution, CIP/COP processes, and the Master Sanitation Schedule. Ensure all sanitation procedures include preparation, cleaning, sanitizing, air-drying, and verification activities (visual inspection, ATP, and microbiological/environmental swabbing as applicable). Manage sanitation staffing and schedules to support production flow and minimize downtime.
2
20
Ensure Regulatory, SQF, and Customer Compliance. Maintain sanitation documentation including cleaning logs, chemical concentration records, environmental monitoring results, allergen controls, and sanitation-related records required for certifications and audits. Partner with Quality to ensure pre-op readiness and audit preparedness. Support internal audits, third-party audits, customer visits, and regulatory inspections.
3
20
Manage & Develop the Sanitation Team. Supervise sanitation leads and crew members. Provide training on sanitation techniques, safe chemical handling, equipment disassembly and reassembly, allergen cleaning controls, and contamination prevention. Conduct performance reviews, coaching, and cross-training to build capability, reliability, and retention.
4
15
Continuous Improvement & Risk Reduction. Conduct routine sanitation audits, GMP and housekeeping reviews, and sanitation risk assessments. Lead root-cause analysis and corrective/preventive actions (CAPA) for sanitation deviations, environmental findings, and audit non-conformances. Drive improvements through 5S, visual controls, sanitation effectiveness trending, and sanitation optimization projects.
5
15
Chemical & Equipment Management. Own selection, safe storage, and proper use of approved sanitation chemicals and equipment. Ensure chemical dispensing and verification (time, temperature, concentration, and mechanical action) meet requirements. Manage inventory, procurement, PPE compliance, and SDS adherence. Coordinate with Maintenance on sanitary design repairs, equipment condition, and hygienic improvements.
POSITION DIMENSIONS AND QUALIFICATIONS
Positions Supervised:
Internal Contacts:
Direct contact with Operations, Quality, Maintenance, CI&I, Warehouse, Sanitation Team, and all plant personnel.
External Contacts:
Chemical suppliers, pest control providers, auditors (SQF/regulatory), sanitation services vendors, and equipment sanitation specialists.
Education Level and Focus:
* Bachelor's degree preferred in Food Science, Microbiology, Operations Management, Environmental Science, or related field.
* Relevant certifications strongly preferred: HACCP, SQF Practitioner, AIB, GMP, CIP, OSHA; PCQI a plus.
Experience:
* 5-10 years sanitation experience in food or beverage manufacturing, with at least 2-3 years in a supervisory/management role.
* Proven experience building and sustaining SSOPs, Master Sanitation Schedules, sanitation verification activities, and audit readiness.
* Experience coordinating sanitation around production schedules while managing downtime and operational priorities.
* Demonstrated capability leading corrective actions, sanitation investigations, and continuous improvement initiatives.
Skills and Abilities:
Uphold Kagome's Values:
Works well with others as a team and treats others with respect. Conducts self in a professional manner and exhibits the highest level of integrity. Maintains a positive attitude through good working relationships with customers, visitors, and co-workers that emphasizes commitment to good customer service.
Employee Retention:
Build a culture employees want to be a part of. Participate in an exceptional onboarding experience for new hires and ensure they have the necessary tools to succeed. Build employee engagement, recognize and reward employees, provide professional development, and manage to retain.
Technical and Analytical:
Strong knowledge of food plant sanitation, allergen control, sanitation verification, and environmental monitoring. Ability to trend sanitation findings, develop action plans, and communicate risk-based priorities. Proficient with Microsoft Office and plant systems for recordkeeping and reporting.
Administrative and Operations:
Strong oral and written communication skills; ability to convey technical concepts to non-technical audiences. Exercises sound judgment in problem-solving. Reliable and punctual with reports and presentations. Strong safety habits and ability to manage multiple priorities.
Attendance:
Reliability and acceptable attendance is required. It is critical to be punctual and arrive on time for work and for meetings (if applicable).
Productivity:
Must consistently fulfill job responsibilities, prioritize tasks, and manage time effectively. If authorized to work remotely, must maintain the same levels of productivity and communication as in the office.
Physical Demands
Frequent walking/standing in production areas; bending, climbing, and reaching. Ability to work extended hours as needed, including nights/weekends during sanitation windows and plant shutdowns. Must be able to lift up to 50 lbs as needed.
Work Environment:
Some chemical fumes, good lighting, hot/cold and humid temperature, high noise levels, wet floors. Safety-sensitive position.
$64k-98k yearly est. 1d ago
Software Developer
Ricardo 4.4
Remote job in Manila, AR
IT Software Developer Software Developer Our vision is to create a safe and sustainable world. Ricardo, member of WSP, is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.
The Role
As a skilled and versatile Software Developer you will specialise in building modern SharePoint and Teams solutions using SPFx, as well as developing and modernizing bespoke C# and Java applications.
You will have a strong grasp of Microsoft technologies including various versions of .NET, and will be comfortable working in both on-premise and Azure-based cloud environments.
Experience in decomposing monolithic applications and designing cloud-native microservices is a key asset as you work with the Senior Software Developer to upgrade and re-implement some key Ricardo systems.
Key Responsibilities
* Design, develop, and maintain SharePoint Online and Microsoft Teams SPFx web parts using TypeScript, and React, ensuring they are extensible and responsive.
* Maintain and enhance existing bespoke C# (.Net 4.5/4.8 and Core 8.0) and Java applications in line with the requirements as specified by the Apps CoE Leadership Team and Business Partners.
* Re-architect monolithic applications into microservices and implement using Azure first with a specific focus on App Services, Azure Functions, Service Buses and API Management
Key competencies and experience
* Strong experience in SharePoint Framework (SPFx), TypeScript, React.
* Proficiency in C#, ASP.NET MVC, and Entity Framework.
* Proven experience with .NET Framework 4.5/4.8, .NET Core, .NET 6, and .NET 8.
* Hands-on experience in modernizing monolithic applications into microservices architectures.
* Experience designing RESTful APIs, domain models, and event-driven service patterns.
* Proficiency in Microsoft Azure, including App Services, Azure Functions, Storage, SQL, and AD integration.
* Familiarity with Azure DevOps, CI/CD pipelines, and Git version control.
Key Skills
Essential/ Desirable
* Microsoft certifications (e.g., Azure Developer Associate, SharePoint Developer).
* Experience with containers and orchestration (Docker, Kubernetes, AKS).
* Experience with Microsoft Graph, PnP libraries, and Fluent UI.
* Strong understanding of microservices design patterns (e.g., CQRS, Saga, API Gateway).
* Agile/Scrum experience.
Working here
You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.
We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.
Work life balance
We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.
Benefits
We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.
Diversity, Equality, and Inclusion statement
We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.
Next steps
Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.
Ricardo is a Disability confident employer please advise the recruitment team via ******************* if you require any adjustments to support you throughout the recruitment process.
$69k-90k yearly est. 5d ago
Marketing Data Analyst
Creatoriq 4.2
Remote job in Manila, AR
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.
We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!
Marketing Data Analyst
This is a full-time contractor position that will report to the Director of Research & Insights on CreatorIQ's marketing team. As Marketing Data Analyst, you will help provide the data and insights that power our public-facing content, particularly around both inbound press requests and outbound press pitches. This content plays a critical role in our business, driving credibility for CreatorIQ and generating broader interest in our platform. You will leverage our comprehensive internal data tools to quickly and accurately pull metrics related to influencer performance, market trends, and campaign efficacy. This role requires a blend of analytical rigor and communication skills to help translate data into compelling, easy-to-understand media narratives.
In this role, you'll get to:
Support data-based marketing content
* Receive, triage, and execute on both recurring and ad hoc requests made to the Marketing team for insights leveraging CreatorIQ's proprietary data for external use. Such requests include:
* Press: data for media interviews, articles, press pitches, and public statements.
* Newsletters: data for the Director of Research & Insight's weekly newsletter, How to Build Brands and Influence People.
* Thought leadership content: data and insights for public-facing deliverables, including CreatorIQ's flagship State of Creator Marketing franchise.
* Ad hoc material: data used in one-off deliverables, external content, and customer reports.
Understand CreatorIQ's data and data systems
* Utilize internal proprietary software and database query tools to extract relevant metrics and datasets on demand. Ensure the accuracy, consistency, and integrity of data provided for external consumption, performing necessary checks and cross-references.
* Creator data: pull information from CreatorIQ's repository of over 1M global creators to see which voices are standing out.
* Brand data: pull information from CreatorIQ's repository of hundreds of thousands of brands to see which companies are excelling in creator marketing.
* Industry data: pull information on specific industries to see how different types of businesses are leveraging the creator economy.
* Campaign data: pull information on specific creator marketing campaigns being conducted by brands.
* Regional data: pull information on creator marketing activity in one of CreatorIQ's dozens of geographic markets.
* Platform data: pull information on various social media platforms to see how creator marketing differs across these outlets.
* Trend data: pull together conclusions from these various data sources in order to make definitive claims about momentum and hotspots within the creator economy at large.
Communicate and work across teams
* Keep various teams and stakeholders consistently informed as to your progress on time-sensitive, high-leverage deliverables.
* Collaboration With Marketing: Work closely with the Marketing team to receive, triage, and execute requests for data pulls and insights.
* Collaboration With Data Operations: Work closely with the Data Operations team to understand data structures and tool capabilities, ensuring comprehensive knowledge and efficient access for this data.
* Report Generation: Maintain standardized data reports and slide decks, based on our provided templates, that present data and findings for press partners and summarize progress internally.
* Maintain Consistent Communication: Keep stakeholders informed on progress throughout various collaborative projects, communicating your status clearly and articulately across email, Slack, Asana, and other channels.
Who you are and what you'll need for this position:
* 2+ years of professional experience as a Data Analyst, Business Intelligence Analyst, or a similar role, ideally within a SaaS, MarTech, or media company.
* SQL Proficiency: Expert-level proficiency in writing SQL queries for data extraction, manipulation, and analysis from relational databases.
* Data Visualization Tools: Experience with data visualization and dashboarding tools (e.g., Tableau, Google Data Studio, Looker) to present findings clearly.
* Statistical Analysis: Familiarity with basic statistical concepts and methods to ensure data validity and to spot anomalies or significant trends.
* Internal Tool Expertise: The ability to quickly learn and navigate proprietary internal data reporting systems and platforms.
* Management Systems Experience: Previous knowledge of and comfort with internal work management and ticketing systems. Experience with Asana is nice to have, but not a prerequisite.
* Proven experience in a high-demand, fast-paced environment, especially with supporting press, sales, or marketing teams via rapid and accurate data delivery.
* Strong written and verbal communication skills, with a proven ability to explain complex data findings to a non-technical audience.
* Excellent organizational skills, and the ability to manage multiple concurrent data requests with tight deadlines.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.
What you will get from us:
* People: work with talented, collaborative, and friendly people who love what they do.
* Guidance: utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us.
* Surprise meal stipends: work from home can't stop the enjoyment of someone else making a meal for you!
* Work/life harmony: 20 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
* Whole Health Package: medical, dental, vision, life, disability insurance, and more.
* Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).
Who we are:
CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at ***************** and follow us on LinkedIn and Instagram.
At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.
Compensation, benefits, and beyond:
We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
$66k-94k yearly est. 4d ago
Client Care Analyst - International (Remote)
Rainfocus 4.5
Remote job in Manila, AR
RainFocus, one of the most innovative software companies, is in search of an exceptional Client Care Analyst. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role:
The Client Care Analyst is a frontline support engineer and provides technical assistance to our customers' technical support. Our solution utilizes complex technologies and may require deep technical knowledge and excellent problem-solving skills to resolve.
You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems, as well as issues that you anticipate, are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.
You will work closely with other colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.
Essential Responsibilities:
* Inbound tickets - Review incoming support requests and evaluate risk, impact, and severity
* Develop subject matter expertise in our technology
* Provide technical support to clients via, cases and chat
* Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders
* Ability to actively listen, ask relevant questions and challenge clients appropriately
* Maintain ownership and communication responsibility for each assigned case from initial report through resolution, even when others are engaged to achieve resolution
* Provide timely, articulate, effective and substantive updates via our case management system, ensuring that all details of casework are captured into case notes for each incident. Ensure that these details are given to the customer in regular cadence throughout the resolution process
* Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA)
* Effectively listen to all customer communications, identifying and logging all issues that are expressed. Ensure that all issues are resolved, including those that are regarding the process, general concerns, chronic or systemic in nature
* Create useful knowledge content and update existing knowledge base articles
* Develop and maintain consistent performance on all key performance indicators
* Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation
* While a consistent work schedule is a norm, the ability to work a flexible schedule and provide on-call services may be required
* Client Care is open 24/7,shifts may vary.
Required Skills/Experience:
* 1.5 years in a technical support type role
* Strong written and verbal communication skills
* Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations.
* Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with
* CRM software such as Salesforce
* Self-motivated and autonomous. Takes ownership of their work.
* Experience working in a consulting environment or client-facing role
* Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking, and strong problem-solving skills
* Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges
* Ability to utilize, create and update knowledge base resources in the course of your work
* Time management skills that allow you to work in a highly influential manner in an interrupt-driven environment. Ability to multi-task and maintain professional composure during stressful situations, prioritizing your activities appropriately
* Detail oriented with proven ability to document systems and processes
Personal Characteristics:
* The best candidates for this position will have a strong alignment to the RainFocus core values and naturally seek to embody these values in daily interactions. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Ability to take initiative to complete workload while also improving internal and external experiences Ability to translate ambiguous ideas into concrete deliverables Able to prioritize competing deadlines Determined to succeed, quickly adapts to change Team-player Self-starter Strong communicator
Success Measures
* Maintains Client Satisfaction rating of 90% or higher based on client surveys
* Adhere to Client Care First Response, Update, and Service Levels
* Average Resolution Time
* Time to First Response
* Average Handle Time
* Leveraging of Online Help Center content
Location
This remote role can be located anywhere in the Philippines.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$44k-65k yearly est. 60d+ ago
Customer Success Specialist
Creatoriq 4.2
Remote job in Manila, AR
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.
We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!
Customer Success Specialist
As a Customer Success Specialist at CreatorIQ, you will play a critical role in supporting our agency and brand customers through high-quality customer management, renewals support, and day-to-day account coordination. This role is heavily focused on inbox management, customer communications, and operational execution, ensuring customers receive timely, organized, and professional support throughout their lifecycle.
You will partner closely with Customer Success Leaders and cross-functional teams to keep accounts on track, renewals moving forward, and customer needs addressed efficiently. Success in this role requires exceptional organization, strong written communication skills, and the ability to manage multiple workstreams in a fast-paced, customer-facing environment.
The working hours for this role are: 4pm to 1am PHT - Tuesday to Saturday
In this role, you'll get to:
* Serve as a key point of contact for customer inboxes, managing inbound requests, follow-ups, and action items with speed, clarity, and professionalism.
* Support customer renewals by tracking timelines, preparing documentation, coordinating internal approvals, and ensuring renewal-related communications stay on schedule.
* Maintain accurate and up-to-date account records, including meeting notes, engagement history, renewal status, and next steps in Salesforce and internal tools.
* Monitor customer health signals and proactively flag risks, delays, or outstanding requests to the appropriate stakeholders.
* Collaborate cross-functionally with Support, Implementation, Sales, and Product Education to resolve customer issues efficiently.
* Manage multiple accounts and priorities simultaneously while maintaining a high level of attention to detail and responsiveness.
Who you are:
* Highly organized, detail-oriented, and comfortable managing multiple workflows, inboxes, and deadlines at once.
* Strong written and verbal communicator with confidence interacting directly with customers in a professional, customer-first manner.
* Experienced in customer-facing roles such as Customer Success, Account Management, Client Services, Operations, or Support.
* Comfortable following structured processes while also adapting to changing priorities and customer needs.
* Proactive and reliable - you anticipate next steps, follow up without being asked, and take ownership of tasks through completion.
* Strong project management skills, with the ability to track tasks, dependencies, and timelines across multiple accounts.
What you'll need:
* 2+ years of experience in a customer-facing or operational role (Customer Success, Account Management, Client Services, Executive Support, or similar).
* Experience handling customer communications, e-mail inbox management, and coordination across internal teams.
* Familiarity with CRM systems (Salesforce preferred) and collaboration tools such as Google Workspace, Slack, Zoom, and task/project management tools.
* Comfort working with customers across different regions and time zones.
* Ability to work independently as part of a distributed, global team.
Nice to Have:
* Experience supporting SaaS customers, renewals processes, or subscription-based businesses.
* Prior exposure to marketing, media, or influencer marketing workflows.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.
What you will get from us:
* People: work with talented, collaborative, and friendly people who love what they do.
* Guidance: utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us.
* Surprise meal stipends: work from home can't stop the enjoyment of someone else making a meal for you!
* Work/life harmony: 20 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
* Whole Health Package: medical, dental, vision, life, disability insurance, and more.
* Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).
Who we are:
CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at ***************** and follow us on LinkedIn and Instagram.
At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.
Compensation, benefits, and beyond:
We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
$22k-37k yearly est. 16d ago
Technical Engineer, Customer Support
Finastra 4.3
Remote job in Manila, AR
Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
Reporting to the Manager of Customer Support, the Technical Engineer, Customer Support will be responsible for delivering expert assistance to clients across all current and future Payment product offerings provided by Finastra
Key Responsibilities
Your deliverables as a Technical Engineer, Customer Support will include, but not limited, to the following:
* Provide professional application and technical support & consultation to clients of Finastra Payment products, typically banks or major corporations
* Provide tier 2 support: act as initial escalation point for Operations & Application Support staff and the customer; provide guidance and training for support staff of all levels. Execute escalation procedures when applicable, as defined by management
* Work collaboratively with customers' and Finastra technical groups for connectivity to various interfaces/applications such as the Federal Reserve Bank, Depository Financial Institutions, and other third-party vendors
* Continually monitor and update all assigned cases in Salesforce CRM with timeliness, accuracy, relevant information and using appropriate customer-facing communication as judged by management. Cases are accessible internally and by Finastra clients.
* Lead installation, implementation and client coordination of testing fixes provided by Development for Production related issues; document work following change control protocol.
* Create and maintain documentation pertaining to daily operations of the Payments Customer Support Group
* Install and Maintain Test Environments for all Payment Products for support of the Payments Group
* Participate in and sometimes lead infrastructure changes that relate to Payment products
* Maintain and expand support expertise by learning, as necessary, International and Domestic Payments Products and the software applications Finastra sells
* Perform all other duties as assigned
Requirements and Qualifications
* Bachelor's degree (concentration in Computer Science or Computer Engineering preferred)
* Experience with support of technical services and must have the ability to quickly learn the technical aspects needed to support the products
* Prior experience in supporting customers of banking or financial software applications preferred
* Must have good verbal/phone presence - experience in call center or customer support is a plus
* Ability to multi-task and manage changing priorities to meet demands of clients
* Demonstrated ability to contribute to an atmosphere of teamwork through collaborative behavior and open communications
* Experience interfacing with others via phone and email at all levels from senior management to junior staff
* Excellent analytical and communication (Verbal and written) skills; process-oriented
* Successful candidate must enjoy problem solving, which is a significant part of the job
* Expert technical skills in any of the following are desired: Windows Server administration &
* support; networking concepts, analysis & troubleshooting; web server technologies such as IIS, Apache/Tomcat; remote access; virtualization; relational databases; Windows-centric system and application support
Work Environment:
* Manila night shift - US hours
* Willingness to work off hours and occasional long hours when necessary to achieve customer and company objectives
* Work independently and collaboratively
* Work remotely to provide support, as required
* Participate with other team members in rotating schedule for on-call duty and early shift, with possibility to convert to formal early shift assignment
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
* Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
* Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
* Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
* ESG: Benefit from paid time off for volunteering and donation matching.
* DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
* Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
* Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
* Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
$57k-75k yearly est. Auto-Apply 16d ago
WFM Planning Analyst- PH
Compass Experience Labs
Remote job in Manila, AR
MEET
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center but we believe it offers much more If you enjoy delighting customers and leveraging data to provide valuable insights to clients Compass could be your ideal workplace Workforce Planning Analyst The primary role of the Workforce Planning Analyst is capacity planning This role is responsible for analyzing clients workforce data to develop strategic plans that ensure the amount of staffing is in place to meet contractual business objectives This involves collecting and analyzing various workforce metrics identifying staffing needs and gaps and creating strategies to address these issues The analyst also prepares reports and leads presentations for clients and stakeholders staying up to date on industry best practices Responsibilities Maintain accurate forecasts capacity plans and schedule plans Ensure that forecasts capacity plans and schedules are generated in a timely and precise fashion Offer strategic recommendations to improve productivity while balancing service levels Provide consultation to OperationsProgram Management on staffing and volumes utilizing staffing models for new or adjusted forecasted assumptions Reviewing and analyzing data to identify problem areas related to staffing performance or processes Presenting datarecommendationsanalysis to both internal and external stakeholders Other duties and responsibilities as assigned Requirements and Characteristics Proficiency in data analysis and reporting tools Strong analytical and problem solving skills Excellent communication and presentation skills Professional Ability to interact and communicate effectively with clients Must be able to commit to your work schedule be punctual and be accountable for your actions Remain engaged and responsive to all internal communications within a work from home environment Work with humility Be open to coaching and continuous improvement coaching to allow you to perform at a high level Cultivate team culture according to Compass values and promote a positive work environment Knowledge Must possess knowledge or relevant experience in forecasting and planning to ensure optimal performance Must be able to summarize visualize and present data with the knowledge of key call center metrics including expected occupancy utilization service levels handle time abandonment rate and ASA Computer skills Must be proficient with WFM Tools Microsoft Excel or Google Sheets to create reports produce schedules and perform other tasks Analytical skills Possess analytical skills to review information analyze data and make appropriate recommendations for improvement Communication skills Have strong communication skills to ensure that employees are kept informed of developments effectively and to ensure that all appropriate staff are aware of issues Organizational skills Able to manage a range of tasks prioritize responsibilities and meet deadlines Ability to handle pressure They require the ability to work effectively in fast paced situations and to handle stress as well as adapt to rapid changes in the information process direction or immediate workflow Qualifications and Physical Requirements with or without reasonable accommodation A minimum of 3 years of Workforce capacity planning experience 5 years of WFM experience Must have a strong internet connection with the ability to support multiple online systemsapplications High school diploma BS Preferred Ability to see talk and hear to communicate with others to exchange information verbally and in writing Ability to operate a computerlaptop and a headset Ability to perform all duties of the job while sitting andor standing for prolonged periods ie for the duration of shift Ability to multitask and remain calm under pressure especially during peak hours or intense situations Exceptional interpersonal customer service problem solving verbal and written communication and conflict resolution skills Decisiveness and attention to detail Proficiency with the necessary technology including computers software applications phone systems etc Availability Full time position with weekdays weekends and nighttime availability
$40k-59k yearly est. 60d+ ago
Implementation Manager
Creatoriq 4.2
Remote job in Manila, AR
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.
We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!
Implementation Manager
We are looking for an Implementation Manager who will be responsible for taking brand-new clients and providing them with a best-in-class onboarding experience that sets them up for success and yielding high user adoption. The ideal candidate is good at project management, has a passion for teaching others, a technical aptitude, and experience with SaaS tools. What will set candidates apart are interpersonal skills, a strong affinity for people, and an interest in influencer marketing. You will join a dynamic and fast-paced working environment and a Company that cares for its people and clients.
Location: Manila, Philippines
Working Hours: 6am - 3pm PHST
In this role, you'll get to:
* Lead end-to-end onboarding and implementation for CreatorIQ customers, owning the process from assignment through successful handoff and delivering a white-glove customer experience.
* Configure the customer's CreatorIQ platform based on their package.
* Serve as a trusted platform expert, delivering tailored trainings (based on their workflows, use cases, and success criteria) and guidance that enable customers to confidently adopt and scale their use of CreatorIQ.
* Partner cross-functionally with Sales and Customer Success to align on customer goals, manage expectations, and ensure a seamless implementation and long-term success.
* Apply CreatorIQ implementation methodology, best practices, and independent judgment to solve complex challenges, support continuous improvement, and contribute to platform and process enhancements with Product.
Who you are and what you'll need for this position:
* 4+ years of experience in enterprise software, digital, social, or SaaS implementation, onboarding, or account management roles.
* Strong project management, problem-solving, and organizational skills, with the ability to manage multiple priorities in fast-paced, ambiguous environments.
* Excellent verbal and written communication skills, including the ability to present, train, and explain complex concepts to both technical and non-technical audiences.
* Customer-first mindset with high emotional intelligence, strong listening skills, and a passion for solving client challenges and driving successful outcomes.
* Process-oriented and collaborative team player with a startup mentality, adaptability to change, and willingness to travel up to 25% annually.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.
What you will get from us:
* People: work with talented, collaborative, and friendly people who love what they do.
* Guidance: utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us.
Who we are:
CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at ***************** and follow us on LinkedIn and Instagram.
At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.
Compensation, benefits, and beyond:
We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
$53k-89k yearly est. 22d ago
Content Specialist
Creatoriq 4.2
Remote job in Manila, AR
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.
We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!
Content Specialist
We are looking for a Content Specialist to join our Product Education team! Content Specialists interact with Product Support, Customer Success, Implementation, Product, and Product Marketing teams at CreatorIQ to create and centralize documentation that educates internal teams and customers alike. The role is also tasked with keeping our documentation up to date and relevant as our products and industry best practices continue to evolve.
Location: Manila, Philippines
In this role, you'll get to:
* Collaborate with Product Support, Customer Success, Implementation, Product, Product Marketing and additional relevant stakeholders to publish public-facing technical resources that help facilitate new launches and drive self-service behavior across our Brand and Creator Help Centers
* Maintain product proficiency and partner with internal subject matter experts (SMEs) to develop, gather, and disseminate product documentation through the appropriate format and communication channels
* Assist in the strategic organization of external and internal knowledge to ensure searchability and adoption
* Audit the currently existing documentation on a regular basis
* Help track down knowledge silos and update our product documentation accordingly
* Collect documentation feedback and requests from customer-facing teams
* Manage a backlog of knowledge management projects in Notion
* Partner with Product Education Managers to prioritize most impactful documentation efforts
* Identify opportunities for improving and scaling internal knowledge management operations
Who you are and what you'll need for this position:
* Bachelor's degree in Communications, Marketing, Digital Media, or a related field is preferred.
* Minimum of 1 year of experience working in the software industry.
* Exceptional written, verbal, and visual communication skills.
* Ability to work, plan, organize and prioritize collaboratively in a fast-paced and dynamic environment.
* Experience with ZenDesk Guide and HTML.
* Aptitude in understanding and discussing technical information with people of diverse occupational backgrounds (i.e. from Sales to Software Development).
* Strong understanding of how to translate complex technical knowledge into layman's terms across both verbal and written formats.
* Ability to effectively break down information into digestible components with intuitive hierarchy and can write documentation that is modern, flows logically, and communicates its main points clearly.
* Familiarity with the digital content creation and influencer industry is a plus.
This is a challenging yet rewarding opportunity for someone passionate about technology, training, and client success. If you are a self-motivated individual with excellent communication skills and a strong desire to help clients succeed, we encourage you to apply.
What you will get from us:
* People: work with talented, collaborative, and friendly people who love what they do.
* Guidance: utilize our learning platform, Sana, and documentation in Notion to get the training and tools you'll need to become successful here from your first day with us.
Who we are:
CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at ***************** and follow us on LinkedIn and Instagram.
At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.
Compensation, benefits, and beyond:
We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.