BMW of Riverside jobs

Overview The Receptionist for our Collision Center courteously and efficiently greets customers that visit our Collison Center in a timely and professional manner along with routing calls to the appropriate employee or department. The Receptionist for our Collision Center ensures to have all customers that call in have a pleasant first response from our Front Desk Receptionist. The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience. Automotive Collision Center experience preferred. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Greet customers that enter our Collision Center in a professional curtious manner. They will direct customers to to appropriate team member to assist them. Answer all incoming calls according to all company policies with exceptional telephone skills. Direct phone calls to the appropriate parties as necessary. Take written messages for occupied personnel and notify them as soon as possible regarding pending messages. Coordinates questions and issues with the appropriate department personnel. Addresses customer concerns and issues or escalates them as needed. Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc. Maintain confidentiality of company and customer information at all times. Answer Collision Center department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available. Assist the service staff in contacting customers to inform them that their vehicles have been completed. Performs other duties as assigned. Qualifications MUST HAVE COLLISION CENTER EXPERIENCE! Automotive Dealership experience a PLUS! Service or hospitality industries experience a PLUS! Previous retail and/or customer service experience. Friendly with high energy and the willingness to go above and beyond. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment. Must conduct oneself in a professional manner. Basic computer and Microsoft Office skills. Strive to respect and facilitate teamwork within all departments. Professional appearance and work ethic. Must be a team player with a strong sense of commitment to the customer and team members. Bilingual a PLUS!

General Manager Our client is seeking an on-property General Manager to oversee operations at a scenic property located near one of the nations most beloved national parks. This is an exceptional opportunity for a leader who thrives in an outdoor environment. As GM, you will ensure exceptional guest experiences, foster team engagement, drive brand loyalty, and oversee financial performance and operational success across departments. Youll set and communicate goals, address employee concerns, and hire, train, and develop team members to achieve company objectives. This is a full-time, exempt role requiring customer service, operational expertise, and cross-department collaboration. Responsibilities Leadership & Management: Streamline processes to optimize resources, accountability, and guest/team experiences. Act as the expert on property policies to support team and guest needs. Communicate goals clearly across the property and align teams. Collaborate with departments to implement growth-supporting practices. Lead regular team meetings and promote knowledge-sharing. Build relationships with vendors and the local community. Ensure key metrics for engagement, satisfaction, revenue, and profitability are met. Oversee property management relationships and support other properties as needed. Address issues, make decisions under uncertainty, and promote sustainability. Implement and audit SOPs, approve time-off, and manage MOD schedules. Hire, train, and develop the management team. Report property status to company leaders and lead off-season projects. Financial Management: Oversee property finances to achieve monthly and yearly targets. Report on financial performance and participate in capital projects. Manage the annual budget and monthly P&L reporting. Key Competencies: Effective Communication, Adaptability, Decision-Making, Initiative, Planning, Inspiring Others, Fostering Development. Working Conditions: Ability to work outdoors in varying weather conditions for extended periods Ability to lift up to 30 pounds, walk on uneven surfaces, and respond to dangerous situations as needed Operating guest transport carts or property vehicles may be required Occasional travel as needed Preferred Qualifications: 2-4 years of management experience in customer service, preferably in hospitality Proven track record of delivering high-quality customer service Goal-oriented, with strong interpersonal and communication skills Ability to inspire a positive, enthusiastic team atmosphere Solid organizational skills for managing multiple tasks Experience with budgeting, reporting, and P&L management Familiarity with property management systems, basic maintenance, and food and beverage operations Education: High school diploma, GED, or equivalent work experience

Job Details BMW Main Store - Alhambra, CA Full Time $50000.00 - $120000.00 Base+Commission/year Description General Responsibilities: Promotes and sells BMW products: new vehicles, accessories, service, and BMW sponsored events. Achieve centers new vehicle gross profit, volume, and customer satisfaction objectives. Builds and maintains long-term, one-to-one relationships with BMW clients, serving as the first point of interaction between the client and New Century BMW. Promote BMW standards for superior client experience. Primary Responsibilities: Achieve unit sales targets for new and used vehicles and related products and service from retail and/or wholesale clients. Achieve target levels of gross profit per unit for new and used vehicles and related products and service. Submit to management periodic activity and result reports, such as daily call reports, weekly progress reports, and monthly and annual territory analyses. Demonstrate in-depth knowledge and enthusiasm for the vehicles, accessories, and service of New Century BMW. Assume full responsibility for the entire sales process, including: Getting to know the client via an in-depth interview. Accommodating the clients product preference via a presentation and demonstration. Finding the right BMW for the client via product supply resources. Satisfying the clients purchasing needs via seamless sales procedures. Preparing the client for ownership via smooth and thorough delivery that accommodates all of the clients expectations. Establishing a sustained consultative relationship with each client. Develop new business and leads and increase client base through focused personal marketing efforts that may include, but are not limited to, direct mail, networking affiliations and telemarketing. Follow up on all leads generated by BMWNA, the centers website, walk-ins, off-lease reports, prospect reports, and referrals. Make effective deliveries by following all sales details, inspecting every car sold, introducing clients to the service department, and making a personalized delivery of the car. Review BMW Owner Loyalty Reports regularly to identify clients whose leases will expire in the near future, and complete all required communications in C.R.M. Maintain comprehensive knowledge of pricing and specifications of competitive vehicles to provide clients with information comparisons. Understand BMW Financial Services programs as well as competitive finance sourcing options to provide clients with the best buying or leasing choices. Help maintain the Dealership in a presentable manner. Help keep it clean, organized, and professional looking at all times.

The Collision Center Detailer helps ensure complete customer satisfaction by detailing their vehicles, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after detail has been complete, and transporting customers to/from their home when needed. The ideal candidate has a high energy level, a desire to work in a fast paced environment, and a valid California driver's license with a clean driving record. He or she must have great communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for body shop repair or painting. Services vehicles with gas, oil, and water. Wash and dry vehicles. Color sand and buff both original and newly painted surfaces as needed. Apply protective sealant and polish to vehicles after work has been completed on body of vehicle. Drives Vehicles to and from service areas and lot as needed. Delivery of vehicles to customers in a clean and undamaged condition. Transports customers to and from their home when needed and requested. Ensures that required documentation is complete and compliant with regulations and standards. Follows all safety and security procedures. Performs other duties as assigned. Qualifications Must have at least 2 years' experience as an Automotive Detailer in a collision/body shop. High school diploma or GED preferred. Unrestricted California driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Able to safely operate motor vehicles in tight and small spaces. Highly professional and dependable. Excellent communication, customer service focused with the ability to problem-solving and maintain composure under stress. Basic computer and internet skills. Ability to work in a fast-paced environment and detail oriented. Must be a team player with a strong sense of commitment to the customer and team members. Must be self-motivated with good written and verbal communication skills. Friendly with high energy and the willingness to go above and beyond. Ability to Multi- Task. Bilingual a PLUS!!

Our client is seeking a Facilities Lead Supervisor to ensure their scenic glamping property near a major national park remains operational, safe, and well-maintained for guests. The site includes glamping tents with private amenities (showers, toilets, wood-burning stoves) and facilities such as a laundry, restaurant, communal bathhouses, storage, and team housing. Reporting to the General Manager and coordinating with the Regional Facilities Manager, this year-round, non-exempt role involves leading, training, and supporting the Facilities Team in all maintenance tasks. Responsibilities Respond quickly and effectively to changing property situations Solve problems safely and efficiently Set clear expectations for the team in all operational areas Maintain professional communication with internal and external contacts Address guest and team issues promptly Interview candidates and collaborate with the GM on hiring decisions Participate in team member performance reviews and corrective actions Delegate and prioritize tasks for the facilities team alongside the General Manager Operate the camp independently when GM or AGM are unavailable Streamline processes for efficiency and effective resource use Build and maintain relationships with local businesses and communities Support growth and development of the team Develop, evaluate, and report on NPS and eNPS action plans Manage the Facilities budget, tracking purchases and expenses to meet financial goals Oversee and perform routine and preventive maintenance for property infrastructure, tents, and equipment Contribute to planning capital projects and purchases throughout the year Lead cross-departmental collaboration to create a cohesive environment Foster a guest-focused, positive work atmosphere Ensure implementation, updates, and maintenance of camp SOPs and expectations Collaborate with camp management and corporate team members Assist with maintenance of staff housing as needed Effectively prioritize and delegate tasks Participate in both camp-level and company-wide meetings Submit high-quality work on time Support company sustainability initiatives Perform other duties as assigned Competencies Effective Communication Adaptability Decision-Making Initiative Fostering Learning and Development Inspiring Others Planning and Organizing Working Conditions Ability to stand and move for extended periods Ability to work outdoors in varying weather conditions, including extreme temperatures Walking on uneven or slippery surfaces Frequent bending, stooping, twisting, and reaching Consistent grasping and manipulating of objects Ability to lift up to 50 pounds independently Capable of communicating with guests and team members and operating handheld and desktop devices Preferred Qualifications High School Diploma or GED At least 2 years of maintenance technician experience, with 1 year in a supervisory role Experience with infrastructure systems (plumbing, septic, gas, electrical, generators, landscaping, road and well maintenance) Assist GM in building the annual maintenance department budget Capable of fulfilling duties in the absence of GM and AGM Strong customer service commitment Goal-oriented, results-driven, with excellent interpersonal and communication skills Friendly, enthusiastic, and positive demeanor Demonstrates sound judgment, follows directions, and takes decisive action Familiar with and able to train others on company policies, practices, and procedures Strong organizational skills for multitasking Ability to work independently and meet project deadlines Proficiency in Microsoft Office Suite Participation in ongoing educational and training opportunities Note: This job description may not cover all assigned duties and responsibilities, and it may be updated at any time at the discretion of our Client.

The Collision Center Paint Prepper is responsible for preparing repaired vehicles for refinishing and assisting Paint Technicians' with their work. Duties include sanding, masking, priming vehicle parts, and keeping Paint Technicians aware of work progress. Must adhere to safety/OSHA guidelines and use required safety protection. The ideal candidate has a high school diploma or GED and prior experience in the car paint process a MUST. An unrestricted California driver's license and a clean driving record and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. . Responsibilities Complete all paint preparation processes for vehicles according to factory specification including the direction of the mentoring Paint Technician and by following the written repair order Assist Paint Technician in pre-op by preparing spray-out panels to determine blend needs and assist in sanding and buffing to ensure the paint finish meets quality standards Keep Management updated on the status of assigned vehicles and assisting in problem solving to keep all vehicles on schedule for on-time delivery Consistently participate in monthly safety meetings and utilize all required safety equipment and follow proper refinishing procedures in compliance with OSHA guidelines. Adhere to all requirements for hazardous waste disposal • Follow vendor procedures to maintain all tools and equipment, including maintenance of paint booth and booth filters and maintain a clean and organized workspace. Utilize air sanders, spray guns, sanding blocks, etc. in order to complete quality work. Review estimate to ensure all operations listed have been completed and verify the panel/parts to be painted. Clean, wax, polish and refurbish vehicles • Verify repaired areas are finished to Caliber standards • Identify all areas of the repair that may require additional corrosion protection (hidden welds, etc.) .• Strict adherence to the Principles of Downdraft Technology. Ensure that all paint operations are complete, all masking is removed, and all prior paint-related disassembly has been reassembled prior to returning the vehicle to the body technician. Qualifications Prior experience in Car paint process a must! Ability to effectively communicate with others Ability to read and understand basic instructions, written estimates and work orders • Multi-tasking; adapt easily to fast-paced environment HS diploma or GED. Auto Body Vo-Tech certificate strongly preferred. Ability to multi- Task.

Galleria Chevrolet is part of the OREMOR Automotive Group that owns and operates some of the top dealership in the nation. This is your chance to have a career opportunity with huge earning potential. We offer industry leading benefits along with an incredible culture that focuses on a work/life balance, teamwork, chemistry, and a family atmosphere while always looking at promoting from within our organization. Our focus is on team member satisfaction while creating the best experience for our guests and partnering up with our community. We are looking for people that are honest, ethical with high integrity. A strong desire to succeed with no complacency. Teamwork and team chemistry is a very important part of our culture. So, if you are interested in employment with us and you are self-motivated with a willingness to be a team player at Galleria Chevrolet, please apply!! In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Follow all company policies and procedures. Coordinates questions and issues with the appropriate department personnel. Accomplishes organization goals by accepting ownership for new and different requests and exploring opportunities to add value to the organization. Attends all staff meetings, trainings, and educational classes as required. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, team members and vendors. Establishes personal goals that are consistent with the dealerships standards of productivity and devises a strategy to meet those goals. Greets customers in a friendly, approachable manner. Learns from mentors, supervisors, and all other team members to refine/grow skills. Maintains safe and secure environment by following safety and security standards and procedures and complying with codes. Performs other duties as assigned. Realizes that business is built on customer satisfaction and stays devoted to guaranteeing satisfaction to our customers. Qualifications Must be at least 18 years old. Professional appearance and work ethic. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Excellent telephone and customer service skills, including the ability to smile. Must be able to work well in a process driven environment. Must conduct oneself in a professional manner at all times. Must have confidence in your ability to be successful. Must strive to respect and facilitate teamwork within all departments. Friendly with high energy and the willingness to go above and beyond. Helpful attitude and friendly demeanor. Safety and customer service oriented. Self-starter and self-motivator.

The Used Car Lot Valet- Porter helps ensure the sales lot is arranged by moving vehicles in and around the sales area/lot, maintaining the cleanliness of vehicle, Gassing Vehicles, Locking Vehicles, Dealer Trades, delivering vehicles to customers after service is complete, and transporting customers to/from their home when needed. In addition to completing all required documentation on vehicles and documenting information in BMW portal. The ideal candidate has a high energy level, a desire to work in a fast-paced environment, and a valid California driver's license with a clean driving record. He or she must have great communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Drives vehicles to and from sales lot areas and service lots as needed. Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.). Services vehicles with gas, oil, and water. Washes and cleans vehicles as needed. Helps maintain lot appearance by cleaning driveway and sidewalks. Ensures the sales lot is arranged by moving vehicles in and around the sales lot. Dealer Trades. Transports customers to and from their home when needed and requested. Attends all staff meetings, trainings, and educational classes as required. Ensures that required documentation is complete and in compliance with regulations and standards. Insert BMW information into used car portal. Print all CPO paperwork. Place labels on vehicles for sale. Follows all safety and security procedures. Performs other duties as assigned. Qualifications No experience necessary. Automotive dealership experience a PLUS! High school diploma or GED. A valid California driver's license and clean DMV printout Able to drive both automatic and standard-transmission vehicles. Able to safely operate motor vehicles in tight and small spaces. Highly professional and dependable. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Able to work independently with minimal supervision. Basic computer and internet skills. Previous experience in a similar role a plus. Must be customer service oriented. Must be a team player with a strong sense of commitment to the customer and team members. Must be self-motivated with good written and verbal communication skills. Strive to respect and facilitate teamwork within all departments. Friendly with high energy and the willingness to go above and beyond. Willing to multi-task. Bilingual a PLUS!!

At this time we have no openings. Please leave your information and resume for any future openings. Thank you, Management BMW of Visalia

Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible. The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!! Assist customers with any service needs they have for their vehicle. Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle. Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations. Ensures that required documentation is complete and is in compliance with regulations and standards. Complies with and enforces all safety policies and procedures. Attends all staff meetings, trainings, and educational classes as required. Helps educate/train new staff members. Problem solving, reporting research results, attention to detail. Continually learn about product updates, features, accessories to better assist customer needs. Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals. Follow all company policies and procedures. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors. Product knowledge & safety. Patience and high energy personality, computer literate management. Performs other duties as assigned Qualifications 2 + years' BMW Auto Dealership experience required. Ability to provide us with Customer Satisfaction Index (CSI) scores from previous employers. Import or Luxury Line Automotive experience a PLUS! Broad scope of automotive mechanical/electrical knowledge. ADP/CDK computer programs experience a PLUS!! Pleasant/friendly demeanor and an outgoing personality. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Unrestricted driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Basic computer and internet skills. Product knowledge a PLUS! Willingness to learn. A desire to work in a commission, performance-based environment. Ability to multi-task and follow tasks as assigned. Professional appearance and work ethic. Self-Starter and Self-Motivator. Ability to work well in a process driven environment. Bilingual a PLUS!

The Sales Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Sales department. The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Follow up with customers indicating purchasing interest through our website. Follow up with prospective customers and return email / voicemail. Support on-line customers by setting appointments. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with the dealerships' standards of productivity, and devise a strategy to meet those goals. Receive all inbound sales calls and Coordinate schedules of salespeople and sales appointments. Commit to becoming an expert and gain in-depth knowledge of vehicles and technology. Follow up with existing customers to confirm their satisfaction and generate leads. Provide sales management information by completion reports. Attend sales meetings and training sessions as required. Follow all company policies and procedures. Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Qualifications 1+ years' experience as a Business Development Representative. 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc.) a PLUS! Excellent telephone, writing and typing skills. Strong computer and internet skills, including Microsoft Office suite. Automotive experience a PLUS! Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude. Internet Sales experience a PLUS! Must have drive, passion and confidence to be successful. A desire and ability to work in a performance and process driven environment. Excellent customer satisfaction skills. Strong organizational and time management. Professional appearance and work ethic. Self-starter and self-motivator Bilingual a PLUS!

Our client is seeking a Critical Operations Technician (COT) to support their data center. This role involves maintaining mechanical, electrical, and fire safety systems while ensuring optimal operational efficiency. Key Responsibilities: Monitor and maintain facility systems, addressing abnormalities in electrical, mechanical, and control systems. Collaborate with the Critical Operations Manager on maintenance schedules and manage discrepancies. Prevent unplanned outages, optimize cooling efficiency, and oversee power installations. Utilize the Computerized Maintenance Management System (CMMS) for troubleshooting and assist in asset management. Conduct facility and security inspections and provide mechanical and control expertise for the data center. Qualifications: 1-3 years of experience in data center or other mission-critical operations. Strong knowledge of electrical and mechanical systems (UPS, transformers, chillers, PDUs, etc.). Strong knowledge of NFPA codes and compliance issues and building codes in regards to fire life safety. Experience with Microsoft Office and site monitoring systems. Navy Nuclear Engineering experience and a Bachelors degree are preferred. Ability to lift up to 25 pounds and work in a fast-paced environment. Additional Info: Must be eligible to work in the U.S. and pass a background screening. Willingness to adhere to a Pitman Schedule Job Type: Full-time Pay: $42.00 - $53.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Relocation assistance Experience: Data center experience: 1 year (Required) Ability to Relocate: Chicago, IL: Relocate before starting work (Required)

Our clients dynamic outpatient physical therapy clinic is excited to invite you to join their growing team! They offer an exceptional opportunity for new graduates or those in the process of completing their licensure to develop and thrive in a nurturing environment, with top-notch mentorship and professional development. With over 50 locations across 7 states, our client is passionate about supporting their clinicians and helping them achieve their career goals. They maintain a close-knit, family-like atmosphere, genuinely caring for each clinician in their practice. Why Join? · Sign-On Bonus or Tuition Reimbursement: · Relocation Assistance · Career Growth Job Summary: Oversee the daily operations of therapy centers, including managing a full patient caseload, ensuring adherence to company policies, and maintaining financial and regulatory compliance. Drive sales and marketing initiatives with current and potential referral sources. Required Credentials Graduation from, or current enrollment in, a CAPTE-accredited physical therapist assistant or physical therapist program. International graduates from non-CAPTE accredited programs must have a substantially equivalent education. A current, valid state license, registration, or certification is required, or candidates must be in the process of obtaining one. Key Responsibilities - Management: · Foster a positive work environment aligned with the company's mission and vision to enhance team morale, retention, and job satisfaction. · Handle employee relations, ensuring compliance with HR policies, and collaborate with Human Resources as needed. · Contribute to the development of center budgets and strategic plans, including marketing and sales strategies for referral growth. · Maintain strong relationships with physicians and payers, ensuring smooth implementation of clinical specialty programs. · Ensure the centers financial health by analyzing performance metrics and addressing underperformance. · Manage staff PTO, payroll, and time sheets promptly. · Oversee clinical staff to ensure quality care, providing professional development opportunities and recommending staff recognition. · Manage patient caseloads effectively using available reporting tools. · Ensure appropriate staffing levels and productivity using the companys productivity matrix. · Conduct staff training, orientation, and performance reviews. · Maintain clinic appearance and cleanliness standards. · Attend bi-weekly meetings with completed agendas, actively participating. · Approve supply orders and manage costs efficiently. Key Responsibilities - Compliance: · Ensure all company, local, state, and federal regulations and standards are met, including Medicare Rehab Agency Conditions. · Keep employee files updated with required certifications, licenses, and vaccinations. · Participate in annual patient care and quality improvement meetings and audits, creating action plans for non-compliant areas. · Ensure accurate completion of clinic maintenance logs and compliance training. · Oversee annual equipment calibration and emergency preparedness activities. Key Responsibilities - Patient Care: · Adhere to state regulations for physical or occupational therapy services. · Evaluate, treat, and delegate skilled interventions, ensuring thorough and timely documentation of goals and medical necessity. · Maintain open, respectful communication with all stakeholders, including physicians, patients, and payers. · Stay current with continuing education requirements and research unfamiliar diagnoses or procedures. Additional Responsibilities: · Serve as a role model and resource for peers. · Maintain required state licensure and CPR certification. · Assist with general clinic maintenance and customer service duties, including answering phones and patient scheduling. · Stay informed of changes in healthcare that affect physical therapy practice. · Complete special projects or other duties as assigned. Required Skills & Abilities: · Strong organizational, time management, and planning skills. · Clear, concise communication skills for reports and presentations. · Excellent judgment in patient care, safety, and well-being. · Effective problem-solving abilities, prioritizing issues and implementing action plans. · Basic proficiency in Microsoft Office (Word, Excel). · Ability to work well as part of a team, with leadership skills to guide assistants and aides. · Strong clinical problem-solving abilities. Physical Requirements: · Ability to lift 50 pounds independently and assist patients safely. · Constant walking, bending, standing, and reaching during shifts. · Visual acuity for record keeping and understanding written instructions. · Sufficient speech and hearing to give and receive directions. · Ability to perform sustained activities for extended periods. · Capable of pushing wheeled equipment and handling diagnostic or therapeutic tools with fine motor skills.

The Lot Porter/Valet Person helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their home when needed. Hours for this postion are the following and are subject to change if necessary: Monday through Friday - 6:45 am to 3:45 pm with all applicable breaks and lunch. The ideal candidate has a high energy level, a desire to work in a fast-paced environment, and a valid California driver's license with a clean driving record. He or she must have great communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Drives vehicles to and from service areas and lot as needed. Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service. Services vehicles with gas, oil, and water. Washes and cleans vehicles as needed. Helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary. Helps maintain shop cleanliness, including windows, doors, floors, etc. Dealer Trades. Transports customers to and from their home when needed and requested. Ensures that required documentation is complete and is in compliance with regulations and standards. Follows all safety and security procedures. Performs other duties as assigned. Qualifications No experience necessary. We are willing to train. High school diploma or GED preferred. Unrestricted California driver's license and clean driving record. Able to drive both automatic and standard-transmission vehicles. Able to safely operate motor vehicles in tight and small spaces. Highly professional and dependable. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Able to work independently with minimal supervision. Basic computer and internet skills. Previous experience in a similar role a plus. Must be customer service oriented. Must be a team player with a strong sense of commitment to the customer and team members. Must be self-motivated with good written and verbal communication skills. Strive to respect and facilitate teamwork within all departments. Friendly with high energy and the willingness to go above and beyond. Willing to multi-task. Bilingual a PLUS!!

The Collision Sales Consultant Must be detailed and efficient in writing a complete estimate and completing supplements for vehicles brought in for body or paint repairs. They will work with insurance companies, vendors and team members to ensure customer satisfaction. Good interpersonal skills are required. The ideal candidate has a high energy level, a desire to work in a fast-paced environment, at least 4 +years' experience as a Collision Center/Body Shop Estimator and 2 years BMW or high line preferred. Must have a valid California driver's license with a clean driving record. He or she must have great communication and customer service skills, strong organizational and problem-solving skills, and a positive attitude. Candidates must be able to drive both manual and automatic transmissions and safely maneuver vehicles in tight and small spaces. Previous experience is preferred. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Meet and greet customers, help making insurance claims and prepare estimates/photos for upload and approval. Reconcile and prepare for invoicing that match approved estimates. Contact owner of completion to communicate when they can expect the repair to be completed. Maintain contact with customer while vehicle is in the repair process, maintaining communication regarding status of repairs. Coordinates daily collision repair production to meet deadlines and maintain quality standards. Notify customers of any old damage found on vehicle that may not be accident related. This position interacts daily with Customers, Service Advisors, Technicians, Parts Associates, and other team members. Prepare and submit Warranty Claims-Familiarity with BMW's Warranty system. Problem solving, reporting research results, attention to detail. Continually learn about product updates, features, accessories to better assist customer needs. Continuously learn new technical information with formal training to stay informed with rapidly changing repair process in the autmotive industry. Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors. Product knowledge & safety. Patience and high energy personality, computer literate management. Performs other duties as assigned. Qualifications 4 + years' experience as a Collision Center/ Body Shop Estimator and 2 years'BMW or high line preferred. Must have the ability to build and maintain professional relationships with all aspects of the insurance industry. Must have a Valid California Driver's License with a clean driving record. Team oriented, flexible and focused on maintaining a high level of Customer Service. Excellent communication skills to interact with customers, employees and insurance companies. Positive attitude and outgoing personality with the ability to build a strong team environment. Knowledge of new vehicle repair technologies. Solid understanding of estimating process and system. Proficient computer skills in CCC and other management technologies. Professional appearance and work ethic. Must have a stable and verifiable work history. Bilingual a PLUS!!

The BMW Master Service Technician (Level 1, 2, or 3) services and repairs vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction. The ideal candidate has a high school diploma or GED, some post-secondary automotive training, at least one year of dealer-level or large facility experience, and certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Effectively and accurately perform quality repair work in accordance with dealership's and factory standards. Checks all fluids and maintenance-related parts and tops-off or replaces fluids or filters/parts as required. Performs routine service inspections or tests and completes standard maintenance jobs. Road-test vehicle to ensure quality repair work was completed. Maintains cleanliness of vehicles while performing service or repairs. Ensures that required documentation is complete and is in compliance with regulations and standards. Follows all shop policy, procedure, safety, and environmental rules. Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions. Attends all staff meetings, trainings, and educational classes as required. Complete system diagnostics and full automotive troubleshooting and testing. Maintain an organized and neat shop area. Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed. Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology. Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors. Performs other duties as assigned. Qualifications Must be a Master Certified BMW Service Technician (Level 1, 2, or 3). Able to drive both automatic and standard-transmission vehicles. National Institute of Automotive Service Excellence (ASE) certification (s) or certification (s) in different specialized areas such as: brakes, electrical/electronic systems or engine performance preferred. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Safety and customer service oriented. Able to bend, kneel, squat, stand, and lift heavy objects as needed. Professional appearance and work ethic. Self-motivated with solid work habits. Valid California driver's license in the state that you will work with a good driving record.

If you are an enthusiastic self-starter with a passion for customer service, product knowledge, selling and you enjoy working with people, then we want you to be part of our team as a Client Advisor for our BMW of Riverside store. The Client Advisor is extremely knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, efficiencies, safety features and functions, and financing options for both new and used vehicle inventories. He or she presents new and pre-owned vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing relationship with customers to encourage networking and repeat business. The ideal candidate has a high school diploma or GED, previous sales experience (in any industry), excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills. He or she must be self-motivated with a willingness to continuously prospect to sell a minimum quota (or more!) on an ongoing basis. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; and explaining warranties and services. Helps customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies. Conducts vehicle test drives and ensures all speed limits all other rules of the road are followed Continuously learns about product updates, features, accessories, and inventory and their benefits to the customer. Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements. Learns to overcome objections, ask for the sale, negotiate price, complete sales or purchase agreement, and explain and offer warranties service and finance. Maintains accurate sales documentation. Maintains high CSI (Customer Satisfaction Index) a MUST!! Maintains an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions. Negotiates sale closure in a clear, concise, and highly ethical fashion. Prospects daily for potential customers and maintains consistent rapport with previously sold customers. Provides sales management information by completing required reports. Attends sales meetings and training sessions as required. Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Follow all company policies and procedures. Attend sales meetings and training sessions as required. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals. Qualifications At Least 3 years' experience Automotive Sales Experience required. Previous sales experience (any industry) a plus. Able to achieve goals with limited direct supervision. Able to multi-task. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Excellent telephone and customer service skills, including the ability to smile. Must be able to develop relationships with vendors. Must be able to work well in a process driven environment. Must conduct oneself in a professional manner at all times. Must have confidence in your ability to be successful. Must strive to respect and facilitate teamwork within all departments. Professional appearance and work ethic. Self-starter and self-motivator. Bilingual a PLUS! BMW experience a PLUS!

The Body Technician repairs damaged parts of vehicles in accordance with factory and dealership specifications. We deliver the highest quality service while maintaining the highest level of customer satisfaction. The ideal candidate has a high school diploma or GED and at least 5 years of experience as a Collision/Body Shop Technician.. An unrestricted California driver's license and a clean driving record and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Examine damaged vehicles and estimate repair costs Remove upholstery, accessories, electrical and hydraulic window-and-seat-operating equipment, and trim to gain access to vehicle body and fenders. Remove damaged fenders and panels in addition to filling depressions with body filler. Bolt or weld replacement parts in position, using wrenches or welding equipment Straighten bent automobile frames. File, grind and sand repaired surfaces. Repair or replace defective mechanical parts. Examine damaged vehicles and estimate repair costs. Adjusting automobile frames to straighten them, using a pneumatic frame straightening machine. File, grind and sand repaired surfaces, using power tools and hand tools. Adjust headlights, wheel alignment, and bleed hydraulic brake system. Repair or replace defective mechanical parts. Maintain an organized and neat shop area. Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed. Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology. Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors. Performs other duties as assigned. Qualifications At least 5 years of experience as a Automobile Collision/Body Shop Technician ( BMW experience preferred.) Collision Repair Certification highly preferred (Open to other manufacturer certifications). Must have I-Car welding certifications or equivalent. Working knowledge of all aspects of repairs for damaged body parts and bodies of vehicles. Ability to interpret vendor catalogs. Must have a valid California driver's license with a clean driving record. Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Excellent interpersonal skills to interact professionally with customers, vendors, and staff. Safety and customer service oriented. Able to bend, kneel, squat, stand, and lift heavy objects as needed. Professional appearance and work ethic. Self-motivated with solid work habits.

The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and internet queries. In addition, he or she performs clerical and administrative duties for the Service department. The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays. Responsibilities Follow up with prospective customers in response to their email on our website. Coordinates questions and issues with the appropriate department personnel. Provides administrative assistance as needed. Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed. Receive all inbound service calls and coordinate schedules of service advisors and service appointments. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals. Provide service management information by completion reports. Attend service meeting and training sessions as required. Follow all company policies and procedures. Performs other duties as assigned. Qualifications No experience required (Automotive BDC Service experience preferred). 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc.) a PLUS! High school diploma or GED required; some post high school education or training preferred. Excellent telephone, writing and typing skills. Strong computer and internet skills, including Microsoft Office suite. Must be able to work weekends. Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude. Internet Sales experience a PLUS! Must have the drive, passion and confidence to be successful. A desire and ability to work in a performance and process driven environment. Excellent customer satisfaction skills. Strong organizational and time management. Professional appearance and work ethic. Self-starter and self-motivator. Bilingual a PLUS!!