BNG Team jobs - 262 jobs

Job Description Job Title: Communications Lead Remote: Yes, but with occasional travel to Columbus, OH and Merrillville, IN, approximately once a month. Period: 01/27/2025 - 12/31/2025 (strong likelihood of extension) Hours/Week: 40 hours Rate: $90 - $95/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Communications Lead will be responsible for developing, implementing, and managing communication strategies to ensure the smooth execution of the Workday Time Tracking Implementation project. This role requires a high level of collaboration with various stakeholders, including project managers, HR, IT, and other departments, to ensure consistent, clear, and effective communication throughout the lifecycle of the project. The Communications Lead will provide proactive updates, manage change communications, and ensure all stakeholders are informed about the progress, risks, and upcoming milestones. Role, Responsibilities & Deliverables: 1. Communication Strategy Development Develop a comprehensive communications strategy for the Workday Time Tracking Implementation, aligning with project objectives and timelines. Identify key audiences, stakeholders, and messaging to ensure all parties are informed and aligned. 2. Stakeholder Communication Serve as the primary point of contact for communication-related needs during the project. Ensure that internal and external stakeholders (HR, payroll teams, IT, consultants, leadership) are regularly updated on project status, progress, and key milestones. Craft clear and concise communication for executive and operational updates, ensuring that technical details are communicated in a non-technical manner where needed. 3. Change Management and Engagement Work closely with the Change Management team to develop communication plans that support system changes and user adoption. Lead communication efforts for training schedules, new system features, and any potential disruptions during the implementation. Coordinate with the project team to create FAQs, job aids, and support materials for end users. 4. Risk and Issue Management Monitor communication channels for any emerging risks or concerns and escalate to leadership as necessary. Manage sensitive communications, particularly regarding any delays, changes to the project plan, or issues with the implementation. 5. Content Creation and Dissemination Develop communication materials, such as emails, newsletters, presentations, roadshow presentations, Leader and Employee guides, short video (overviews, benefits, testimonials) and reports to keep all stakeholders informed. Ensure all messaging is consistent, clear, and aligned with the project's objectives and timelines. 6. Feedback and Reporting Collect feedback from stakeholders about communication effectiveness and make adjustments to improve clarity, engagement, and responsiveness. Provide regular reports on communication effectiveness and track communication milestones against the overall project timeline. Required Experience: Minimum of 5 years of experience in a communications role, preferably in large-scale HRIS or enterprise-level system implementations. Proven experience managing communication strategies and leading communications efforts for complex projects. Experience with Workday or other HRIS implementations is a plus. Strong understanding of change management principles and how they relate to communication planning. Demonstrated ability to work with cross-functional teams to drive alignment on messaging and project updates. Key Skills: Communication Skills: Excellent written and verbal communication skills, including the ability to craft messages for both technical and non-technical audiences. Stakeholder Management: Strong ability to manage and coordinate with diverse stakeholder groups, ensuring all voices are heard and all needs are met. Change Management: Knowledge of change management processes and how communications play a vital role in successful system adoption. Project Management: Familiarity with project management methodologies (Agile or Waterfall), ensuring communications align with project goals and timelines. Problem Solving: Ability to proactively address communication challenges and resolve issues quickly and effectively. Education & Certifications: Bachelor's degree in Communications, Public Relations, Business, or a related field. Project Management Professional (PMP) certification or similar certification is a plus. Experience with Workday, HRIS, or other enterprise software communications is preferred.

Job Title: Documentation Specialist II Period: 10/07/2024 to 10/07/2025, possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $20 - $24/hour Contract Type: W-2 only Scope of Services: The Documentation Specialist prepares, edits, files, and assembles various types of documentation such as reports, technical documents, records, or correspondence. The client is looking for someone who is a quick learner with experience preparing data visualizations. Strong expertise in Microsoft Office suite of applications to provide data entry and general reporting development support (preferably in Power BI) is needed. The role includes maintaining numerical, alphabetical, chronological, and subject filing systems. The Documentation Specialist is responsible for file maintenance and record-keeping, as well as locating and removing file material upon request. Role, Responsibilities, and Deliverables: Document Preparation: Prepare and edit documentation including reports, technical documents, records, and correspondence, ensuring accuracy and consistency. File Maintenance: Maintain and organize numerical, alphabetical, chronological, and subject filing systems for easy retrieval of documents. Record Keeping: Keep detailed records of all documents, ensuring that files are updated regularly and accurately. Document Assembly: Assemble and compile documents for various purposes, ensuring completeness and adherence to standards. File Requests: Locate and remove file material upon request, ensuring quick and efficient access to necessary documents. Document Review: Review documents for accuracy, completeness, and compliance with company standards and regulations. Collaboration: Work closely with various departments to gather necessary information and ensure that documentation meets organizational needs. Process Improvement: Identify opportunities for improving documentation processes and implement changes to enhance efficiency and accuracy. Training: Train new employees on documentation processes and procedures to ensure consistency across the organization. Compliance: Ensure that all documentation complies with relevant legal and regulatory requirements. Experience: Educational Background: High school diploma or equivalent; additional education or certification in documentation management is a plus. Professional Experience: 2-3 years of experience in documentation preparation, filing, and record-keeping in a professional setting. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems. Attention to Detail: Strong attention to detail with the ability to spot errors and inconsistencies in documents. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities effectively. Communication Skills: Strong written and verbal communication skills to interact with various stakeholders and ensure clear and concise documentation. Problem-Solving Skills: Ability to identify and resolve issues related to documentation processes and systems. Confidentiality: Ability to handle sensitive and confidential information with discretion. Team Player: Ability to work effectively both independently and as part of a team. Preferred Qualifications: Certification: Certification in documentation or records management. Experience in a Specific Industry: Experience in a particular industry, such as healthcare, legal, or technical fields, may be preferred depending on the company's needs. Knowledge of Compliance Standards: Familiarity with industry-specific compliance standards and regulations related to documentation and record-keeping.

Job Description Job Title: Project Coordinator Period: 10/07/2024 - 9/16/2025 - possibility for extensions: business needs and candidate performance Hours/Week: 40 hours Rate: $24 -$26/hr Contract Type: W-2 Scope of Services: We are seeking a highly organized and detail-oriented Project Coordinator. The Project Coordinator will be responsible for supporting the planning, execution, and completion of various projects within our organization. This role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The candidate will work closely with the Project Manager to ensure project deliverables are met on time and within budget. Key Responsibilities: Assist in the development and implementation of project plans. Coordinate project activities, resources, and information. Monitor project progress and handle any issues that arise. Act as the point of contact and communicate project status to all participants. Work with the Project Manager to eliminate blockers. Create and maintain comprehensive project documentation, plans, and reports. Ensure all projects are delivered on time, within scope, and within budget. Education & Experience: Required: Bachelor's degree in Business Administration, Management, or a related field. Proven work experience as a Project Coordinator or similar role. Strong working knowledge of Microsoft Office and project management software (e.g., MS Project). Excellent communication and organizational skills. Ability to work effectively both independently and as part of a team. Strong problem-solving skills and attention to detail. Preferred: 3-5 years of experience in the nutrition science field. Competencies: Organizational Skills: Excellent organizational ability to keep track of multiple project tasks and deadlines. Communication Skills: Strong verbal and written communication for liaising with stakeholders. Time Management: Capable of managing multiple priorities and delivering on time. Problem-Solving: Proactive in addressing and resolving project issues. Teamwork: Ability to collaborate with teams and cross-functional groups. Technical Proficiency: Proficiency in Microsoft Office and project management tools.

$20/hr We want to radically improve how we humans communicate with each other. Our first step at Ava is to empower 450M deaf and hard-of-hearing people to live in a fully accessible world. Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner - deaf since age 2 - Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV. Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier. Job Description Calling All Prospective Scribes For Ava Echo! Note: Please leave a note if you have experience with deaf accents so we can expedite & stage your application. Our Scribe Team is currently scouting talent for our upcoming service, "Ava Echo." Learn more below! "Echo" aims to serve all users in the Deaf Community Scribes work remotely, alongside AI-generated text, to correct captions for Deaf & Hard of Hearing (DHH) users in real-time. Our pilot project, Echo , will focus specifically on correcting text for DHH users with Deaf Accents. Qualifications For Echo Scribes, applicants: -Should be a CODA (strongly preferred) or have experience with spoken deaf accents -Must have a strong, demonstrated capacity to comprehend various spoken accents in English -Preferably have experience with ASL or various deaf dialects -Preferably have experience in the helping professions with proximity to DHH community *Please only apply if you possess the qualifications above Scribes at Ava: - Work from home 5-15 hrs/week, 1h-2h sessions at a time, primarily ~6AM-6PM PST - Are always on-time for our missions and are quite communicative & reactive - Are flexible and truly excited to be making the world a better place You could join the Scribe team if: 1) You type quickly and accurately on your keyboard. (Test how many wpm you type here: ****************************************** 2) You are savvy with technology and familiar using computers. 3) You have worked remotely before (6+ months), have a good Wifi connection and a quiet workspace 4) You are used to proactive and clear communication with people 5) You are a reliable person: if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you! We will consider you priority if: A) You have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning. B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week. So make sure to mention this along with your qualifications! Additional Information Interested? Please include the answers to the following questions in your cover letter with your application. What's the best word per minute (wpm) and accuracy percentage you scored on this typing test (3 tries max)? ***************************************** Are you available Mon-Fri 6AM-6PM PST? How many hours would you be available to work with us next week? Have you ever worked remotely for 6-months or more? How did you like it? Have you ever done transcription work before? If so, for what company and for how long? Write 10 adjectives that best describe you socially and professionally. What's the latest book you've read and your favorite thing about it? What's your favorite digital tool and why? Roughly how many meetings have you had to reschedule in the last 3 months? (We're not at 0 ourselves :)) Why are you interested in working for Ava? How did you hear about us? (article, friend, job site, etc.) All your information will be kept confidential according to EEO guidelines. *Note: Please read the listing thoroughly & answer all the questions listed. Applications without answers will be automatically rejected.

Job Description Job Title: Change Analyst - Organizational Strategy Support Duration: 4 Months Rate: $55-$75/hour (1099 Independent Consultant) Engagement Type: Part-Time (20 hours/week) Position Overview: We are seeking a part-time Change Analyst to provide high-quality support on a 4-month organizational strategy engagement. This role will work closely with the Team Lead to assist with assessments, logistics, content development, and documentation. Ideal for someone with a consulting mindset, strong attention to detail, and the ability to synthesize complex inputs into clear, actionable outputs. Key Responsibilities: Support the current state assessment by organizing findings related to structure, processes, and metrics. Coordinate and help document outcomes from 1:1 interviews and team sessions. Assist in developing PowerPoint decks, summary reports, and visioning documents. Track quick win initiatives and other action items using shared project tools. Provide logistical and analytical support for team development and coaching sessions. Qualifications: 2-4 years of experience in a change management, strategy, or business analyst role. Strong proficiency in Microsoft PowerPoint, Excel, and collaborative tools. Excellent organization, communication, and note-taking skills. Experience supporting consultants or project teams in dynamic environments. Comfort working part-time on a flexible schedule with a high-performing team.

Contract Type: Part-Time, Ad Hoc Contract Length: 80 hours total We are seeking 1-2 experienced consultants to provide part-time, ad hoc support for a client's internal team working on data integration between Informatica and Sage 500 ERP. This fully remote engagement is ideal for professionals with hands-on experience in both platforms who can provide targeted technical assistance as integration needs arise. The contract is approximately 80 total hours, with flexible scheduling. Responsibilities: Provide on-demand technical support and consultation to the client's internal team. Guide and assist in project-based integration work involving Informatica and Sage 500 ERP. Help troubleshoot and resolve issues related to data extraction, transformation, and loading between systems. Collaborate with internal team members to clarify integration requirements and validate functionality. Offer best practices for optimizing data flows and managing connectivity between Informatica and Sage 500. Qualifications: 5+ years of experience with Informatica PowerCenter or similar ETL tools. Hands-on experience with Sage 500 ERP integration or support. Strong problem-solving skills and comfort working independently on short-term projects. Ability to advise and guide internal teams without requiring full-time involvement. Excellent communication and collaboration skills in remote environments. U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted. U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted.

Job Title: Program Engagement Lead Rate: $100-$110/hour Contract Duration: 6 months (strong possibility of extension) Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships) Position Summary We are seeking a dynamic and personable Program Engagement Lead to design, manage, and execute engagement strategies for a large-scale, multi-year initiative in the utilities sector. This individual will lead efforts to foster connection, learning, visibility, and recognition across a diverse stakeholder base through innovative communications, training experiences, and culture-building events. The ideal candidate will have a strong background in internal communications, change management, or employee engagement, and will bring a positive, high-energy presence to everything they do-including facilitating town halls, MCing events, and creating engaging content. Experience in the utilities industry is a plus, and comfort with SharePoint design and light development is essential. Key Responsibilities Lead and execute engagement strategies for a high-visibility enterprise program, driving connection and excitement across stakeholders. Plan and facilitate monthly Town Halls, including speaker coordination, content creation, and live MCing. Develop and manage a program-wide recognition program, celebrating team and individual accomplishments. Launch and manage a learning series, such as Lunch & Learns, formal training events, and peer-sharing opportunities. Design and analyze feedback surveys to capture sentiment and identify engagement gaps. Coordinate and host fun events that enhance team culture and morale. Support front-line coaching initiatives to reinforce adoption and connection to the program's mission. Build and manage a SharePoint site that serves as the central hub for engagement-adding widgets, visuals, and interactive content. Maintain high-quality branding, storytelling, and visual design throughout all engagement deliverables. Collaborate closely with change management, training, and communications teams to align engagement efforts. Required Qualifications 7+ years of experience in employee engagement, communications, or change management. Strong facilitation and presentation skills, including experience MCing live and virtual events. Proficient in SharePoint, with ability to build and manage engaging content (widgets, visuals, layout). Proven ability to build programs that connect with a wide range of employees-from front-line staff to executives. Exceptional verbal and written communication skills. High-energy, positive, and creative personality with a passion for bringing people together. Willingness to travel occasionally (as needed for events or key meetings). Utilities or infrastructure experience preferred. Bachelor's degree in Communications, Organizational Development, HR, or a related field.

*This position is able to work remotely with expectations of traveling to the Michigan headquarters (at least twice a year) for leadership meetings and any other additional meetings required by leadership. Talent Acquisition Manager, Sales - The Auto Club Group What you will do: The Manager, Talent Acquisition (TA) leads a high-impact recruiting function responsible for driving strategic, scalable talent acquisition initiatives that directly support ACG's enterprise-wide growth and workforce objectives. This role provides leadership across multiple client groups and recruitment teams, acting as a key partner to senior business leaders and HR stakeholders to shape and execute talent strategies that anticipate future business needs. With a strong focus on performance enablement, operational excellence, and continuous innovation, the Manager, TA is accountable for building a culture of accountability, engagement, and data-driven decision-making within the Talent Acquisition team. The role also plays a critical part in designing and enhancing ACG's TA infrastructure to support quality, speed, diversity, and compliance in hiring outcomes. Key Responsibilities: Team Leadership & Development: Provide strategic direction to a team of recruiters and Associate Managers, fostering a culture of high performance, accountability, and engagement. Drive team development through coaching, performance management, and career growth opportunities. Strategic Talent Acquisition Execution: Translate business priorities into recruiting strategies that balance quality, speed, and scalability. Oversee end-to-end hiring operations across multiple client groups, ensuring consistent delivery of high-quality talent and alignment with workforce planning objectives. Stakeholder Partnership & Influence: Act as a strategic talent advisor to senior business and HR leaders, aligning recruitment efforts with organizational goals. Build strong cross-functional partnerships to drive unified, enterprise-wide talent initiatives. Operational Excellence, Projects & Initiatives: Lead complex recruiting projects and key talent initiatives that enhance process effectiveness, diversity hiring, candidate experience, and scalability. Monitor recruiting performance through KPIs and data insights, driving continuous improvement and innovation. TA Infrastructure, Programs & Compliance: Collaborate with TA leadership to evolve infrastructure and implement programs such as employer branding, technology enhancements, and hiring capability building. Ensure compliance with internal policies and legal regulations related to selection, hiring, and data governance. Maintain deep industry knowledge. Enhance competencies and experience necessary to continue professional development in this field. Supervisory Responsibilities: Select, hire, train, develop, counsel and discipline assigned staff in accordance with corporate and Human Resource policies and procedures. Manage a team of supervisory, professional, and clerical staff responsible for talent acquisition and recruiting activities. How you will benefit: A competitive annual salary between $125,000 - $145,000 with annual bonus potential based on performance ACG offers excellent and comprehensive benefits packages, including: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High school diploma or equivalent Experience: 6+ years of progressive recruiting experience, including full-cycle talent acquisition across a range of roles and functions. 3+ years of leadership experience focused on managing and developing consultative recruiting teams, with a proven ability to drive performance, engagement, and professional growth. Demonstrated success in building strong partnerships with business leaders and HR Centers of Excellence (COEs) to deliver on strategic talent acquisition initiatives and workforce planning goals. Knowledge of: EEO Guidelines State and Federal selection and hiring regulations Statistical methods and analysis and recruitment analytics Applicant Tracking Systems (ATS) Skills: Strong people management skills, with the ability to effectively lead both individual contributors and people managers within a high-performance team environment. Skilled in leveraging recruiting technology, tools, and analytics to enhance the candidate and hiring manager experience, drive process improvements, and influence data-driven decision-making across the TA function. Coach team members on how to effectively develop their candidate management skills and identify opportunities for improvement across the team Exceptional organizational skills, comfortable with a high level of detail yet mindful of the bigger picture Excellent communications skills, both written and verbal, and can create and present information in a well thought out story Lead through change and champion change management Quickly pivot focus based on business needs and continue to deliver results Identify and resolve issues independently, will take initiative and be accountable Management ability to include: Workforce management & employee development Budget preparation Policy development and implementation Coordinating, facilitating and leading mid-to-large size projects Preferred Qualifications Education: Bachelor's degree or equivalent in Business Administration, Human Resources Management or related field Experience: Led mid to large-sized recruiting team Workday ATS experience Workday Reporting experience HR Certifications; SHRM-CP, PHR Background within sales recruitment and leadership P&C and/or Life Insurance industry experience Work Environment Up to 25% travel to any of our headquarter offices. This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Job Description Job Title: Senior Disaster Recovery Technical Analyst Duration: 01/27/2025 - 1/26/2026 (Contract to Hire) Rate: $50 - $58.50/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Service: The Senior Disaster Recovery Technical Analyst will be responsible for supporting and enhancing the disaster recovery (DR) program to ensure business continuity in the event of a disaster. The role includes planning, designing, implementing, and testing disaster recovery solutions to safeguard critical systems. The Analyst will assess the current infrastructure, recommend improvements, and manage testing exercises to ensure efficient recovery of IT systems. In addition, the role will involve providing expert guidance on disaster recovery methodologies, maintaining accurate documentation, and contributing to continuous improvement initiatives to strengthen DR processes and solutions. Role, Responsibilities & Deliverables: • Responsible for managing all activities related to disaster recovery program, to ensure that Client is able to recover their systems in the event of a disaster and perform DR testing exercises both on-premises and CoLo facilities • Planning, design, documentation and testing of disaster recovery solutions to meet business or technology requirements. • Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. • Provide technical guidance and expertise in disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Lead the planning, execution, and delivery of IT disaster recovery projects, including risk assessments, impact analyses, and recovery plan development. • Maintain accurate documentation of disaster recovery plans, procedures, and test results. Prepare and present reports to senior management and stakeholders on the status of disaster recovery initiatives. • Drive continuous improvement initiatives to enhance the effectiveness and efficiency of IT disaster recovery processes and technologies. Required Qualifications: • 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support • Thorough understanding of disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager • Expert-level knowledge of IT infrastructure components, trends and best practices • Knowledge of ITIL processes and metrics

Job Description Job Title: Business Analyst - SAP Work and Asset Management Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Hybrid: Yes, biweekly travel to Columbus, OH, and Merrillville, IN (or 2 days onsite for local candidates) Period: 04/01/2025 - 09/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $75 - $80/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Business Analyst will play a pivotal role in ensuring the successful implementation of SAP within the Work and Asset Management program. This role will focus on collaborating with stakeholders to gather and analyze business requirements, ensuring that SAP configurations meet organizational needs. The Business Analyst will support process improvement initiatives, help define system requirements, and work with both business and technical teams to ensure the effective implementation and utilization of the SAP system. This role will require a deep understanding of business processes, system integrations, and the Waterfall methodology to manage the lifecycle of requirements from analysis to implementation. Role, Responsibilities & Deliverables: Requirements Gathering & Documentation: Conduct detailed business process analysis, gathering and documenting business requirements from key stakeholders to ensure the SAP solution aligns with organizational needs. Process Mapping: Assist in mapping existing business processes and identifying areas for improvement through SAP implementation. Create "as-is" and "to-be" process flows, ensuring alignment with project goals. System Requirements Specification: Develop detailed system requirements documentation, working with technical teams to ensure accurate system configurations and functionality. Stakeholder Engagement: Engage with cross-functional stakeholders to ensure continuous alignment of business objectives and SAP system functionalities. Act as the liaison between business users and technical teams. Testing & Validation: Collaborate with testing teams to develop test cases and perform user acceptance testing (UAT) to ensure the SAP solution meets business needs. Address any gaps or issues identified during testing. Change Management Support: Work with the change management team to identify areas of process change, support training efforts, and help facilitate the adoption of the new SAP system across business units. Reporting & Communication: Provide regular updates to project leadership on business requirements progress, issues, and risks. Ensure clear communication of business needs to technical teams and vice versa. Post-Implementation Support: Provide support during the SAP system rollout, assisting with post-implementation activities, user support, and gathering feedback for system improvements. Required Experience: Experience: Minimum of 5-7 years in business analysis, particularly in enterprise resource planning (ERP) systems such as SAP. SAP Experience: Experience in SAP system implementations, particularly in Work and Asset Management or related modules. Understanding of SAP functionality and configuration is highly preferred. Business Process Analysis: Proven experience in analyzing business processes, gathering requirements, and documenting system specifications. Waterfall Methodology: Experience managing business analysis activities using the Waterfall methodology. Cross-Functional Collaboration: Strong experience working with IT, business teams, and third-party vendors to ensure alignment and success of system implementations. Utilities Experience: Familiarity with the utilities industry, particularly in Work and Asset Management, is a plus. Key Skills: Business Process Mapping: Ability to document current and future-state business processes and identify areas for improvement through system integration. Requirements Gathering: Expertise in gathering, documenting, and managing business requirements, ensuring they align with project goals. Stakeholder Management: Ability to work with and influence cross-functional teams and stakeholders at all levels of the organization. Testing & Validation: Strong understanding of creating test cases, conducting UAT, and ensuring business requirements are met. Problem Solving: Strong analytical and problem-solving skills to identify and resolve issues within system requirements and processes. Communication Skills: Excellent written and verbal communication skills to clearly articulate requirements, risks, and solutions to stakeholders. Project Management Support: Ability to support project management efforts, tracking progress, and ensuring deliverables meet project timelines and scope. Education & Certifications: Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. Certifications: SAP Certification in relevant module(s) preferred. Additional Certifications: Project Management Professional (PMP), Business Analysis (CBAP), or Agile certifications are a plus. Relevant Experience: Experience with business process reengineering, ERP implementations, or data integration projects is an advantage.

***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.*** Auto Physical Damage Specialist (Direct Repair Unit)- The Auto Club Group Reports to: Claim Manager II What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking a Direct Repair Claim Specialist to work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. In this position, you will have the opportunity to: Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. Complete complex coverage analysis. Ensure all possible policyholder benefits are identified. Create additional sub-claims if needed. Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential. Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. Evaluate the financial value of the loss. Approve payments for the appropriate parties accordingly. Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit). Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. Utilize strong negotiating skills. Employees assigned to Auto Physical Damage (“APD”) claim unit will handle complex claims involving settling Total Losses, inspecting vehicles and preparing estimates of damage. If in the DRS Examiner role, manage Direct Repair Shops for compliance with our program. Additional responsibilities may include the following: determining cause of damage, establishing liability, and identifying subrogation potential. Monitor repairs and approve car rental expense. Oversee APD Litigation cases. Manage the litigation process including attorney and budget management, participation in mediation activities and determining the appropriate settlement position. May assist Claim Manager with file reviews and training. How you will benefit. You will earn a competitive salary of $67,000-$87,000 with annual bonus potential based on performance. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:401k MatchMedicalDentalVisionPTOPaid HolidaysTuition Reimbursement II. Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience In states where an Adjuster's license is required, the candidate must be eligible to acquire a State Adjuster's license within 90 days of hire and maintain as specified for appropriate states. Must have a valid State Driver's License Experience: Three years of experience or equivalent training in the following: negotiation of claim settlements securing and evaluating evidence preparing manual and electronic estimates subrogation claims resolving coverage questions taking statements establishing clear evaluation and resolution plans for claims Knowledge and Skills: Advanced knowledge of: Essential Insurance Act (Michigan) Fair Trade Practices Act as it relates to claims subrogation procedures and processes intercompany arbitration handling simple litigation Negligence Law No-Fault Law collision repair techniques Ability to: handle claims to the line Claim Handling Standards follow and apply ACG Claim policies, procedures and guidelines work within assigned ACG Claim systems including basic PC software perform basic claim file review and investigations demonstrate effective communication skills (verbal and written) demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns analyze and solve problems while demonstrating sound decision making skills prioritize claim related functions process time sensitive data and information from multiple sources manage time, organize and plan work load and responsibilities safely operate a motor vehicle in order to visit repair facilities, homes (for inspections), patients, etc. research analyze and interpret subrogation laws in various states travel outside of assigned territory which may involve overnight stay relocate, work evenings or weekends III. Preferred Qualifications Education: Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent CPCU coursework or designation I-Car ProLevel training CCC training Xactware Training IV. Work Environment This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Important Note: THE ABOVE STATEMENTS DESCRIBE THE PRINCIPAL AND ESSENTIAL FUNCTIONS, BUT NOT ALL FUNCTIONS THAT MAY BE INHERENT IN THE JOB. THIS JOB REQUIRES THE ABILITY TO PERFORM DUTIES CONTAINED IN THE FOR THIS POSITION, INCLUDING, BUT NOT LIMITED TO, THE ABOVE REQUIREMENTS. REASONABLE ACCOMMODATIONS WILL BE MADE FOR OTHERWISE QUALIFIED APPLICANTS, AS NEEDED, TO ENABLE THEM TO FULFILL THESE REQUIREMENTS. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Job Description Job Title: Junior Cybersecurity Project Manager Rate: $50 - $55/hr (W2 only) Duration: 1-Year Contract to Hire Work Authorization: Must be authorized to work in the U.S. (No C2C, no sponsorship, no F1/OPT) Position Overview: We are seeking a Junior Cybersecurity Project Manager to support key cybersecurity initiatives across a dynamic and collaborative IT environment. This role will be responsible for managing cross-functional cybersecurity projects using Agile and Waterfall methodologies. The ideal candidate will have experience delivering complex IT/business projects and aligning cybersecurity solutions with business objectives, while fostering a culture of communication, efficiency, and secure project delivery. Responsibilities: Lead full project lifecycles using Agile, Waterfall, or Iterative methods. Create and manage project documentation including charters, status reports, deployment plans, stakeholder assessments, and technical documentation. Facilitate collaboration across cybersecurity, IT, and business functions. Coordinate with executive sponsors and business owners to ensure alignment of project goals and execution strategies. Track progress, manage risks/issues/dependencies, and provide accurate reporting to stakeholders. Support change management and adoption strategies for new cybersecurity tools or frameworks. Monitor project budgets, forecasts, and capital/O&M expenditures. Assist in vendor progress management and SOW execution where applicable. Promote project standards, best practices, and compliance with internal governance. Optional: Support policy and standards management, Archer GRC platform, and security risk/compliance assessments if experienced. Required Qualifications: 3+ years of experience in project management within IT and/or cybersecurity environments. Experience managing large, complex projects involving internal and external stakeholders and cost structures. Strong understanding of project management methodologies: Agile, Waterfall, SDLC. Excellent communication and relationship-building skills with stakeholders at all levels. Experience with project cost management and capacity/resource planning. Proficient in tools such as ServiceNow, Jira, Microsoft Project, and Power BI. Bachelor's Degree in Computer Science, MIS, Engineering, or related field - or equivalent work experience. 4 hours of PMM (Project Management Methodology) training prior to start and 20 hours of ongoing professional training per year. Preferred Qualifications: Project Management Professional (PMP) certification. Agile certifications such as PSM (Professional Scrum Master) or PSPO. ITIL v3 or v4 certification. Familiarity with the energy/utilities industry is a plus. Experience with Archer GRC tool or cybersecurity policy/standards management is a plus. Key Competencies: Cybersecurity project planning and delivery Agile and Waterfall project execution Business process analysis and change management Financial tracking and budgeting (capital and O&M) Effective communication and stakeholder engagement Technical documentation and compliance awareness

Job Title: Regulatory Windchill Coordinator Period: 08/02/2024 to 12/31/2024 - possibility of extension Hours/Week: 40 hours Rate: $40-$45/hour (Hours over 40 will be paid at Time and a Half) Contract Type: W-2 Scope of Services: The Regulatory Windchill Coordinator provides vital support to the Regulatory Affairs team by validating Global Regulatory Library (GRL) approval record metadata. This position involves collaboration with the Medical Device division, Supply Chain Group, Regulatory Affairs, Clinical, and Customer Service teams to facilitate the market release of products using the SAP/PLM system. Responsibilities include creating shipping licenses, conducting compliance checks, and performing clean-up tasks. The preferred candidate will understand EUMDR (European Medical Device Regulations) to ensure compliance. The role requires strong communication skills, both verbal and written, to effectively work with various partners and customers. Role, Responsibilities, and Deliverables: Data Analysis: Gather and analyze data using Excel pivot tables and VLOOKUPs. Regulatory Records Management: Use Windchill application to pull regulatory approval records for assigned countries, create Excel tracking sheets, and validate metadata. Metadata Validation: Leverage tracking sheets and templates to identify discrepancies in metadata fields such as approval dates, expiration dates, models, legal manufacturer, manufacturing facilities, and certificate numbers. Windchill Updates: Update Windchill fields to match approval records and ensure consistency with GRL naming conventions. Communication and Clarification: Identify and resolve discrepancies in approval records by communicating with in-country affiliates. Report any issues such as expired approval records, incorrect approvals, or missing models. Compliance Checks: Conduct compliance checks and work with logistics partners and customers to ensure regulatory adherence. Qualifications: Education: High school diploma required. Excellent problem-solving, communication, organization, and data analysis skills. Proficiency in Excel, including pivot tables and VLOOKUPs, is essential. Ability to prioritize daily tasks and maintain flexibility to adapt to changing priorities. Capability to work both independently and as part of a team. Ability to follow instructions and work with a mentor. Experience in project management and customer service is preferred. Understanding of EUMDR (European Medical Device Regulations) for compliance purposes. Experience with SAP/PLM systems and regulatory approval processes.

$20/hr We want to radically improve how we humans communicate with each other. Our first step at Ava is to empower 450M deaf and hard-of-hearing people to live in a fully accessible world. Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner - deaf since age 2 - Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV. Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier. Job Description Calling All Prospective Scribes For Ava Echo! Note: Please leave a note if you have experience with deaf accents so we can expedite & stage your application. Our Scribe Team is currently scouting talent for our upcoming service, "Ava Echo." Learn more below! "Echo" aims to serve all users in the Deaf Community Scribes work remotely, alongside AI-generated text, to correct captions for Deaf & Hard of Hearing (DHH) users in real-time. Our pilot project, Echo , will focus specifically on correcting text for DHH users with Deaf Accents. Qualifications For Echo Scribes, applicants: - Should be a CODA (strongly preferred) or have experience with spoken deaf accents - Must have a strong, demonstrated capacity to comprehend various spoken accents in English -Preferably have experience with ASL or various deaf dialects -Preferably have experience in the helping professions with proximity to DHH community * Please only apply if you possess the qualifications above Scribes at Ava: - Work from home 5-15 hrs/week , 1h-2h sessions at a time, primarily ~6AM-6PM PST - Are always on-time for our missions and are quite communicative & reactive - Are flexible and truly excited to be making the world a better place You could join the Scribe team if: 1) You type quickly and accurately on your keyboard . (Test how many wpm you type here: ****************************************** 2) You are savvy with technology and familiar using computers. 3) You have worked remotely before (6+ months), have a good Wifi connection and a quiet workspace 4) You are used to proactive and clear communication with people 5) You are a reliable person : if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you! We will consider you priority if: A) You have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning. B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week. So make sure to mention this along with your qualifications! Additional Information Interested? Please include the answers to the following questions in your cover letter with your application. What's the best word per minute (wpm) and accuracy percentage you scored on this typing test (3 tries max)? ***************************************** Are you available Mon-Fri 6AM-6PM PST? How many hours would you be available to work with us next week? Have you ever worked remotely for 6-months or more? How did you like it? Have you ever done transcription work before? If so, for what company and for how long? Write 10 adjectives that best describe you socially and professionally. What's the latest book you've read and your favorite thing about it? What's your favorite digital tool and why? Roughly how many meetings have you had to reschedule in the last 3 months? (We're not at 0 ourselves :)) Why are you interested in working for Ava? How did you hear about us? (article, friend, job site, etc.) All your information will be kept confidential according to EEO guidelines. * Note: Please read the listing thoroughly & answer all the questions listed. Applications without answers will be automatically rejected.

Job Title: Project Coordinator Period: 10/07/2024 - 9/16/2025 - possibility for extensions: business needs and candidate performance Hours/Week: 40 hours Rate: $24 -$26/hr Contract Type: W-2 Scope of Services: We are seeking a highly organized and detail-oriented Project Coordinator. The Project Coordinator will be responsible for supporting the planning, execution, and completion of various projects within our organization. This role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The candidate will work closely with the Project Manager to ensure project deliverables are met on time and within budget. Key Responsibilities: Assist in the development and implementation of project plans. Coordinate project activities, resources, and information. Monitor project progress and handle any issues that arise. Act as the point of contact and communicate project status to all participants. Work with the Project Manager to eliminate blockers. Create and maintain comprehensive project documentation, plans, and reports. Ensure all projects are delivered on time, within scope, and within budget. Education & Experience: Required: Bachelor's degree in Business Administration, Management, or a related field. Proven work experience as a Project Coordinator or similar role. Strong working knowledge of Microsoft Office and project management software (e.g., MS Project). Excellent communication and organizational skills. Ability to work effectively both independently and as part of a team. Strong problem-solving skills and attention to detail. Preferred: 3-5 years of experience in the nutrition science field. Competencies: Organizational Skills: Excellent organizational ability to keep track of multiple project tasks and deadlines. Communication Skills: Strong verbal and written communication for liaising with stakeholders. Time Management: Capable of managing multiple priorities and delivering on time. Problem-Solving: Proactive in addressing and resolving project issues. Teamwork: Ability to collaborate with teams and cross-functional groups. Technical Proficiency: Proficiency in Microsoft Office and project management tools.

Job Description Job Title: Customer Care Center Trainer Duration: 1-Year Contract (Temp-to-Hire) Pay Rate: $29.00 - $40.00/hr (W2 only) Work Authorization: Must be authorized to work in the U.S. - No C2C or sponsorship Position Overview We are seeking an experienced Customer Care Center Trainer to deliver engaging in-person, virtual, and e-learning training to both new hires and existing staff within the Customer Care Center (CCC). This role supports the growth and development of Customer Care Center Management, Operations Support, and Customer Service Representatives by delivering training on call management skills, business processes, technology enhancements, customer information systems (CIS/DIS), and regulatory procedures. The Trainer will be responsible for evaluating trainee readiness, providing coaching, and ensuring a smooth transition from training to production. This is a dynamic role for someone passionate about instructional excellence, employee development, and fostering a culture of continuous learning. Key Responsibilities Deliver structured training programs for Customer Care Center staff across multiple formats (classroom, virtual, e-learning). Provide onboarding training for new hires and ongoing training for existing staff, ensuring alignment with business processes and standards. Monitor, track, and report trainee performance, including test scores, attendance, and behavioral observations. Conduct one-on-one coaching sessions, assessments, and on-the-job training activities. Collaborate with management, Quality Assurance, and Operations Support teams to identify training needs and implement solutions. Maintain accurate training records for all CCC employees. Continuously improve training programs using participant feedback and performance metrics. Support the development of job aids, call scripts, and process documentation. Manage classroom engagement, address distractions, and resolve technical issues during training sessions. Participate in training needs analysis to address performance gaps. Required Qualifications High School Diploma or equivalent. Minimum 3 years of training or facilitation experience. Strong verbal, written, and interpersonal communication skills. Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Teams. Knowledge of adult learning and behavior change methods. Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Strong problem-solving skills with the ability to recommend and implement training solutions. Ability to travel as needed. Preferred Qualifications Bachelor's degree in Communications or related field. Course design and development experience. Familiarity with e-learning software such as Adobe Captivate. Professional training certification.

*This position is able to work remotely with expectations of traveling to the Michigan headquarters (at least twice a year) for leadership meetings and any other additional meetings required by leadership. Talent Acquisition Manager, Sales - The Auto Club Group What you will do: The Manager, Talent Acquisition (TA) leads a high-impact recruiting function responsible for driving strategic, scalable talent acquisition initiatives that directly support ACG's enterprise-wide growth and workforce objectives. This role provides leadership across multiple client groups and recruitment teams, acting as a key partner to senior business leaders and HR stakeholders to shape and execute talent strategies that anticipate future business needs. With a strong focus on performance enablement, operational excellence, and continuous innovation, the Manager, TA is accountable for building a culture of accountability, engagement, and data-driven decision-making within the Talent Acquisition team. The role also plays a critical part in designing and enhancing ACG's TA infrastructure to support quality, speed, diversity, and compliance in hiring outcomes. Key Responsibilities: Team Leadership & Development: Provide strategic direction to a team of recruiters and Associate Managers, fostering a culture of high performance, accountability, and engagement. Drive team development through coaching, performance management, and career growth opportunities. Strategic Talent Acquisition Execution: Translate business priorities into recruiting strategies that balance quality, speed, and scalability. Oversee end-to-end hiring operations across multiple client groups, ensuring consistent delivery of high-quality talent and alignment with workforce planning objectives. Stakeholder Partnership & Influence: Act as a strategic talent advisor to senior business and HR leaders, aligning recruitment efforts with organizational goals. Build strong cross-functional partnerships to drive unified, enterprise-wide talent initiatives. Operational Excellence, Projects & Initiatives: Lead complex recruiting projects and key talent initiatives that enhance process effectiveness, diversity hiring, candidate experience, and scalability. Monitor recruiting performance through KPIs and data insights, driving continuous improvement and innovation. TA Infrastructure, Programs & Compliance: Collaborate with TA leadership to evolve infrastructure and implement programs such as employer branding, technology enhancements, and hiring capability building. Ensure compliance with internal policies and legal regulations related to selection, hiring, and data governance. Maintain deep industry knowledge. Enhance competencies and experience necessary to continue professional development in this field. Supervisory Responsibilities: Select, hire, train, develop, counsel and discipline assigned staff in accordance with corporate and Human Resource policies and procedures. Manage a team of supervisory, professional, and clerical staff responsible for talent acquisition and recruiting activities. How you will benefit: A competitive annual salary between $125,000 - $145,000 with annual bonus potential based on performance ACG offers excellent and comprehensive benefits packages, including: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High school diploma or equivalent Experience: 6+ years of progressive recruiting experience, including full-cycle talent acquisition across a range of roles and functions. 3+ years of leadership experience focused on managing and developing consultative recruiting teams, with a proven ability to drive performance, engagement, and professional growth. Demonstrated success in building strong partnerships with business leaders and HR Centers of Excellence (COEs) to deliver on strategic talent acquisition initiatives and workforce planning goals. Knowledge of: EEO Guidelines State and Federal selection and hiring regulations Statistical methods and analysis and recruitment analytics Applicant Tracking Systems (ATS) Skills: Strong people management skills, with the ability to effectively lead both individual contributors and people managers within a high-performance team environment. Skilled in leveraging recruiting technology, tools, and analytics to enhance the candidate and hiring manager experience, drive process improvements, and influence data-driven decision-making across the TA function. Coach team members on how to effectively develop their candidate management skills and identify opportunities for improvement across the team Exceptional organizational skills, comfortable with a high level of detail yet mindful of the bigger picture Excellent communications skills, both written and verbal, and can create and present information in a well thought out story Lead through change and champion change management Quickly pivot focus based on business needs and continue to deliver results Identify and resolve issues independently, will take initiative and be accountable Management ability to include: Workforce management & employee development Budget preparation Policy development and implementation Coordinating, facilitating and leading mid-to-large size projects Preferred Qualifications Education: Bachelor's degree or equivalent in Business Administration, Human Resources Management or related field Experience: Led mid to large-sized recruiting team Workday ATS experience Workday Reporting experience HR Certifications; SHRM-CP, PHR Background within sales recruitment and leadership P&C and/or Life Insurance industry experience Work Environment Up to 25% travel to any of our headquarter offices. This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Job Description Job Title: Informatica Integration Consultant (Part-Time, Ad Hoc) Rate: $60-$70/hour Contract Length: ~40 hours total (with potential for additional support) We are seeking an experienced Informatica Integration Consultant to provide part-time, ad hoc support for a client's internal team. A primary objective of this engagement is to support a CMS program involving credit card and e-commerce payment integrations, where Informatica is being used to manage and move transactional data between systems. The consultant will focus on debugging, tuning, and enhancing Informatica workflows, particularly those supporting CMS, payment processing, and downstream reporting or operational systems. While Salesforce experience is a plus, the greatest value lies in deep Informatica expertise combined with experience supporting e-commerce, payment processing, and transactional data integrations. Familiarity with Sage 500 ERP is a strong bonus, but not a core requirement. This is an ideal opportunity for someone who enjoys flexible engagements, hands-on problem solving, and advising internal teams on complex integration challenges. Key Responsibilities Provide on-demand technical support for Informatica workflows, with a strong focus on debugging, performance optimization, and data reliability Support CMS-related integration work, including credit card and e-commerce payment data flows Assist with diagnosing and resolving issues related to transactional data movement, transformations, and system handoffs Support and coach internal staff on integration best practices related to CMS, payment processing, and adjacent systems Assist in developing, validating, and stabilizing data flows between Informatica and connected platforms (CMS, payment gateways, Salesforce, Sage 500 ERP, etc.) Troubleshoot data quality, latency, reconciliation, and error-handling issues Provide advisory input to improve the scalability, reliability, and maintainability of integration components Document findings, recommendations, and solutions for repeatable use by internal teams Preferred Qualifications 5+ years of hands-on experience with Informatica IICS Proven ability to debug and optimize ETL workflows in real-time or near-real-time environments Experience supporting e-commerce platforms, CMS integrations, or payment/credit card processing workflows Familiarity with Salesforce integrations or CRM data flows is a plus Experience working with Sage 500 ERP is highly desirable but not required Strong understanding of data movement, transformation logic, and system-to-system integrations Ability to work independently while collaborating effectively with remote teams Strong documentation, communication, and advisory skills U.S.-based only. No visa sponsorships or C2C accepted

Job Title: Senior Disaster Recovery Technical Analyst Duration: 01/27/2025 - 1/26/2026 (Contract to Hire) Rate: $50 - $58.50/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Service: The Senior Disaster Recovery Technical Analyst will be responsible for supporting and enhancing the disaster recovery (DR) program to ensure business continuity in the event of a disaster. The role includes planning, designing, implementing, and testing disaster recovery solutions to safeguard critical systems. The Analyst will assess the current infrastructure, recommend improvements, and manage testing exercises to ensure efficient recovery of IT systems. In addition, the role will involve providing expert guidance on disaster recovery methodologies, maintaining accurate documentation, and contributing to continuous improvement initiatives to strengthen DR processes and solutions. Role, Responsibilities & Deliverables: • Responsible for managing all activities related to disaster recovery program, to ensure that Client is able to recover their systems in the event of a disaster and perform DR testing exercises both on-premises and CoLo facilities • Planning, design, documentation and testing of disaster recovery solutions to meet business or technology requirements. • Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. • Provide technical guidance and expertise in disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Lead the planning, execution, and delivery of IT disaster recovery projects, including risk assessments, impact analyses, and recovery plan development. • Maintain accurate documentation of disaster recovery plans, procedures, and test results. Prepare and present reports to senior management and stakeholders on the status of disaster recovery initiatives. • Drive continuous improvement initiatives to enhance the effectiveness and efficiency of IT disaster recovery processes and technologies. Required Qualifications: • 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support • Thorough understanding of disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager • Expert-level knowledge of IT infrastructure components, trends and best practices • Knowledge of ITIL processes and metrics