Boar's Head Resort jobs in Charlottesville, VA - 84 jobs

Part-time Description Maintain the painting, wall repair and appearance of all facilities. Participate in any other department related work to support the team, installing and removing awnings, snow removal and cross-training with the Engineering Crew. Support the Emergency Response Team to handle emergencies around the property. ESSENTIAL JOB FUNCTIONS Work with computers for maintenance requests and building automation. Glaze windows. Scrape and sand-out roughness to prepare surfaces for priming/painting. Clean surface of mildew prior to priming/painting. Remove fixtures such as pictures and electric switch covers from walls prior to painting. Fill nail holes, cracks and joints with caulk, putty, plaster or other fill prior to priming. Spread drop cloth over floors and room furnishings and cover surfaces such as baseboards, door frames and windows to protect surfaces during painting. Paint surfaces with brushes, spray gun and/or paint rollers. Complete basic carpentry tasks (i.e. measuring, cutting, nailing, etc.) Repair bed posts. Complete drywall installation including taping and finishing joints and patches. Assist Engineers/Carpenter when necessary. Contribute to overall resort team effort by completing additional duties as assigned. WORK ENVIRONMENT: Guest rooms, (occupied and unoccupied) meeting rooms, The Sports Club, Birdwood Golf Course, dining rooms, kitchens, meeting space, Spa and all back-of house areas. Engineers should not enter dining rooms or meeting rooms during times of occupancy unless unavoidable. Work in occupied guest rooms will be at the guest request, only. Requirements Essential: At least 6 months previous painting experience. Knowledge of preparation and painting of drywall, plaster, cinder block and stucco. Ability to cut in straight lines between colors. Ability to use nine-inch and sixteen-inch rollers. Ability to be productive while working independently. Responsible for arriving to work on-time or early for scheduled shift, in all weather conditions, and as called upon. Ability to communicate and work well with other team members. Ability to change tasks quickly as priorities change. Desirable: Skilled in plaster repairs. SAFETY RESPONSIBILITIES All employees must learn and comply with all Resort safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features or equipment, machinery or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. This description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Boar's Head Resort is seeking a dedicated and experienced Front Office Manager to oversee the daily operations of our resort's front office. Candidates must have prior experience in luxury hospitality environments, particularly within 4- or 5-star properties. The ideal candidate will ensure exceptional guest experiences, manage staff effectively, and maintain high standards of service. Key Responsibilities: - Supervise front office staff, including concierge - Ensure smooth check-in and check-out processes for guests - Address guest inquiries and resolve any issues promptly - Manage reservations and maintain accurate records - Collaborate with other departments to enhance guest satisfaction - Train and mentor front office staff to uphold service standards - Monitor and manage front office budgets and expenses - Implement and maintain front office policies and procedures Requirements - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficient in hotel management software and Microsoft Office Suite - Ability to multitask and work in a fast-paced environment - Strong problem-solving skills and attention to detail - Flexibility to work various shifts, including weekends and holidays We offer a competitive salary and benefits package, along with opportunities for professional growth within our resort. If you are passionate about providing outstanding guest service and leading a dynamic team, we encourage you to apply. Salary Description $75k- $80k yearly plus annual bonus

Provide and maintain a safe and healthy environment for children to grow and learn while offering creative, athletic and educational activities. ESSENTIAL JOB FUNCTIONS * Maintain the childcare areas and environment in a healthy and safe manner. * Check diapers every ½ hour and change as needed. * Create a pleasant, happy, supportive environment for members, guests, parents and children. * Secure proper paperwork on each participating child and familiarize yourself with areas of interest - especially allergies. * Follow and maintain all licensing regulations as laid out during training. * Follow parental instructions regarding child's care and schedule, as well as any special requests as long as the requests follow our program policies and licensing regulations. * Check voicemail when arriving and when the message light indicates and return calls immediately when received. * Provide information in a positive and professional manner to customers regarding policies and procedures, as well as programming offered throughout The Sports Club. * Plan and provide a variety of educationally engaging activities for children utilizing the curriculum cleaning as you go. * Keep children in sight and sound and know how many children you are responsible for at all times by utilizing the daily sign-in/out sheets and counting the children regularly, especially when transitioning from one location to another. * Prioritize children's needs with any activities while maintaining safe practices. * Charge daily tickets and turn in any monies to the front desk. * Check email every day and share messages with co-workers. * Log off the computer before leaving for the day. * Mentor, train, support and reinforce policies and procedures with new team members. * Mentor, train, support and reinforce the correct way to charge daily tickets with new team members. * Pass pertinent information to co-workers regarding children when shift is over. * Communicate in an honest and positive way with parents about children's time with us while maintaining the confidentiality of all the children in our care. * Pass important information from parents to the Childcare and Activities Manager. * Participate in planning and implementing engaging activities for the morning and afternoon. * Maintain open lines of communication with supervisor regarding overstaffing. * Abide by policies and procedures established in The Boar's Head Employee Handbook and The Family Program News. * Maintain and perform opening and closing duties on a daily basis and check-out with supervisor each day. * Maintain accurate records of standing reservations in the book and on the reservation sheets within ratio guidelines. * Maintain accurate records on all children, care and daily numbers. * Treat all co-workers in a respectful and professional manner. * Sweep areas on a daily basis. * Mop and vacuum as needed and in the absence of Housekeeping. * Maintain copies of the reservation sheets and daily sign-in/out logs. * Participate in room decoration (bulletin board) and organization. * Sanitize toys and keep cubby areas clean and tidy. * Create and maintain cubby labels for children. * Participate in departmental programs for children. * Create and post signs and sign-in sheets regarding upcoming departmental events. * Contribute to overall resort team effort by completing additional duties as assigned. Requirements QUALIFICATIONS Essential: * At least 18 years old. * High school diploma or equivalent. * At least 6 months of supervised programmatic experience working with children. * Willing to participate in Department of Social Services. * Strong communication skills, both orally and in writing. * Self-motivated and flexible. * Ability to function as a part of a team. * Ability to work flexible hours Saturday through Friday and some holidays, with various and mixed age groups. * Ability to lead a group of children in creative, athletic and educational activities while maintaining a safe and orderly group. * Proven ability to: * Perform job functions with attention to detail. * Prioritize and organize. * Resolve problems calmly using good judgment. * Work independently. * Work effectively with managers and co-workers. * Understand guest needs and solve them proactively Desirable: * Computer knowledge and experience. * An endorsement or credential in a child-related field.

Full-time Description Maintain Kitchen and restaurant equipment and utensils in a clean and orderly condition. ESSENTIAL JOB FUNCTIONS Scrape and spray food from dirty dishes, and place them in racks (do not overload) push into dishwashing machine. Spray out soup bowls and rack. Load full glass, cup, and mug racks into machine. Scrub inside and outside of all pots and pans, then run through machine. Empty all trash cans. Hose-out garbage cans. Transfer supplies and equipment between storage and work areas. Notify supervisors of any loss or breakage. Return dishes, pans, etc. to proper storage areas. Maintain the cleanliness of the loading dock. Sweep and mop kitchen floors. Contribute to overall resort team effort by completing additional duties as assigned. WORK ENVIRONMENT Kitchen, Dishwashing area, Racquets, Birdwood, Pavilion, loading dock and related areas Requirements Essential Ability to apply common sense understanding to carry out simple one or two step instructions. Ability to communicate orally with co-workers and supervisors. Ability to work 5-7 days per week in rotational shifts, if needed, including holidays and weekends. Desirable High school diploma preferred.

Full-time Description This working supervisory role ensures that the Front Desk, tennis courts and grounds at The Sports Club are operating according to Forbes Travel Guide, AAA 4 Diamond Service, Forbes Four Star, LVX, and Boar's Head CORE standards by providing exemplary customer experience. Supervises Operations Coordinators (Front Desk) to ensure efficient and smooth operations, producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests and members by providing accurate and timely information and services. Requirements · Conduct daily inspection of Front Desk areas, lobby space, courts, surrounding grounds, etc. to ensure their cleanliness and orderly conditions. Report deficiencies from walk-through or when reported by Members, Guests, or team members to Engineering and IT via operating platform. · Oversee the lost and found, locker rentals, departmental registrations and other member services, utilizing various software platforms to complete tasks. · Assist with Court Maintenance, Fitness & Aquatics seasonal cleaning and operations as needed. · Demonstrate a hands-on approach, strong leadership skills and the ability to successfully train, guide and mentor team members, overseeing Ops Coordinator team. · Maintain any materials required in and around the Front Desk area with oversight from Operations Manager and/or Associate Operations Manager (i.e. sign-in sheets, brochures, etc.) · Assist with creating schedule for the Front Desk/Member Service Agents team, identifying/ providing Front Desk coverage in the event of absence. · Ensure all Club opening and closing procedures are executed appropriately. · Cross-train in Front Desk, Housekeeping and Court Maintenance operations. · Monitor member/guest activity, participate in merchandising, and manage inventory in the Pro Shop, offering assistance to members and guests when requested. · Respond to member billing inquiries in a timely fashion · Manage Resort Guest billing and usage in addition to Member Guest usage on a regular basis · Serve as Manager-on-duty as scheduled. · Assist with large-scale events, including tournaments and UVA matches, special events and Turkey Trot, occasionally on holidays · Maintain CPR Certification and implement emergency procedures when needed. · Maintain knowledge of all Sports Club Programs. · Complete monthly CC Expiring report and engage Ops Coordinators to update member payment methods. · Assist the Associate Operations Manager with hiring and training new Front Desk team members. · Hold Front Desk team members accountable for all associated Guest/Member-facing standards and operational procedures. · Adhere to and ensure adherence by all team members to Forbes Four Star standards, LVX, Boar's Head CORE standards and Boar's Head policies (as defined in the team member handbook).

Job DescriptionDescription: As a Court Maintenance Attendant, you will be responsible for maintaining indoor and outdoor tennis courts. Some essential job functions include, but are not limited to: Perform job duties in accordance with Boar's Head Mission and Vision statements and according to 4 Diamond Service Expectations. Maintain indoor tennis courts by: Cleaning the indoor tennis courts with the walk behind floor washer twice a year. Vacuuming the indoor courts as needed, and at least three times per week, with the Tenet court sweeper or walk behind vacuum. Emptying trash and picking-up balls. Providing water and ice using igloo thermos or other provisions. Securing nets, inspecting curtains and picking-up balls behind curtains. Inspecting behind curtains to maintain a safe playing environment. Maintain outdoor clay tennis courts by: Preparing all clay courts for the outdoor season, including hanging the outdoor seasonal awnings. Using golf cart and attachments to distribute material, rolling courts, supervising watering, hanging wind screens, correcting sprinkler malfunctions as directed by Supervisor and reporting problems to the Tournament Director and the Front Desk. Providing water and ice using igloo thermos or other provisions as needed. Requirements: Ability to work independently and efficiently to accomplish job tasks. Good customer service skills. Previous court maintenance experience is preferred.

Temporary Description Boar's Head Resort is now accepting applications for seasonal Lifeguards to join our Sports Club team! As a Lifeguard, you will be responsible for enforcing all pool policies and procedures to ensure the safety of all members and guests. Some essential job functions include, but are not limited to: Provide pool surveillance with 100% attention across different pools and locations. Enforce all policies and procedures described in the Aquatics Staff Manual. Play a key role in implementing the Emergency Action Plan when required. Document all incidents on appropriate incident report forms. Maintain good communication with all staff members. Provide excellent customer service to all members and guests according to 4 Diamond Service Expectations. Help maintain the cleanliness of the pool and surrounding facility. Arrive on-time, ready and dressed appropriately for each shift. Requirements Essential Lifeguarding, First Aid, CPR for Professional Rescuer and AED Certified. Ability to swim 150 yards/tread for two minutes/swim 50 yards non-stop. Swim distance of 20 yards, retrieve a 10 pound brick in 7-10 feet, return to surface and swim on back to starting point. (1 minute 40 seconds) Possess high level of responsibility and attention. Desirable At least 16 years of age or older. Strong abilities in swimming. Previous experience teaching/coaching swimming. Background knowledge of pool chemistry. Prior lifeguard experience. Prior guest services experience.

It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the Birdwood Mansion operations. Be proactive, creative and driven results. The Head Chef is responsible for, but not limited to, the overall hotel and food & beverage operations including the day-to-day hotel operational requirements. This position provides direction and leadership to the Birdwood Mansion team and any shared services collaboration with Boar's Head Resort leadership team, to maximize revenue opportunities and guest satisfaction levels to the standards set by the Resort. Birdwood Mansion Head Chef will meet and exceed guest expectations by providing e?cient and courteous residence guests, patrons, and visitors in accordance with and deliverance of CORE Quality Experiences. The Head Chef contributes to the culinary operations and financial part of the overall Birdwood Mansion overall Dining, Catering and Banquet Operation. He/She assists in overseeing the overall organization, insuring the implementation and consistency of the property standards. The Head Chef oversees all scheduling, coaching and required disciplines of culinary, stewarding of the Birdwood Mansion to include required collaboration with Boar's Head Resort culinary specific to requirements for Birdwood Mansion banquet events. Provide professional executive operations and support to the General Manager and Director of Residence.

Job DescriptionDescription: As a Guest Services Agent, your primary responsibility is to warmly greet, register, and check out guests while providing exceptional service throughout their stay. You will adhere to the Forbes Travel Guide Standards and AAA 4 Diamond Service Expectations to ensure guest satisfaction and loyalty. Essential job duties include: Guest Interaction: Courteously greet and check in/out guests, following the Forbes Travel Guide Standards and AAA 4 Diamond Service Expectations while honoring all reasonable requests. Reservation Management: Reconfirm all necessary information related to reservations, including accommodation types, length of stay, and number of guests in the party. Product Knowledge: Maintain a comprehensive understanding of The Boar's Head Resort accommodations, locations, policies, and procedures to provide accurate information to guests. Sales Maximization: Encourage revenue generation by promoting gift certificates[SM1] and room upsells. Cash Management: Hold full accountability for Front Desk cash circulation, ensuring accurate transactions and proper handling of cash. Technology Proficiency: Demonstrate proficiency with the Property Management Systems (PMS) to facilitate guest check-ins, check-outs, and communication. VIP Awareness: Stay informed about all in-house VIPs and special groups to provide personalized service and enhance guest experiences. First Impressions: Create a favorable first and last impression for each guest, fostering an environment that encourages repeat visits. Charge Posting: Ensure all charges are posted accurately before the end of the shift to maintain account integrity. Front Office Maintenance: Keep the front office area clean, organized, and welcoming for guests. Additional Duties: Assist with Concierge, Business Center, and PBX duties when needed, supporting overall resort operations. Requirements: At least 2 years' previous experience delivering high-quality guest service. Knowledge of Microsoft Office applications. Ability to work in a fast-paced, stressful environment. Ability to work early morning, evening, weekend and holiday shifts. Ability to stand for duration of scheduled shift. Excellent communication skills, both oral and written. Ability to work extended hours on an at-needed basis

Job DescriptionDescription: Deliver exceptional service to all arriving and departing guests and sports club members by assisting with their luggage, parking vehicles, opening doors, and providing directions. Safely transport guests and sports club members to their desired destinations within the property as requested. Essential job duties include: Maintain an extensive knowledge of rooms, hotel facilities such as restaurants, lounges, entertainment venues, pools, gift stores, and their hours of operation. Communicate efficiently with the Front Desk to ensure seamless guest experiences. Notify Housekeeping and Engineering of areas in the hotel needing maintenance, including parking lots. Direct guests to the Front Desk or meeting rooms as needed. Assist guests with luggage, ensuring a smooth and welcoming escort to their rooms. Keep luggage and golf carts organized in designated areas, handling all property with care to prevent damage. Ensure all luggage stored in the bell closet is tagged with a claim check. Maintain cleanliness in the lobby, baggage storage room, Porte Cochere, parking lots, and Business Center at all times. Safely transport guests to and from their destinations while adhering to traffic laws. Provide shuttle transportation for J1 employees between work and home, ensuring timely pick-up and drop-off services. Maintain an accurate schedule for J1 shuttle operations and inform employees of their assigned transportation times. Approach and greet arriving vehicles, opening and closing doors while welcoming guests prior to their introduction at the Front Desk. Ensure the Porte cochere entrance is staffed and welcoming at all times. Inspect and tag vehicles for pre-existing damage before valet parking. Retrieve valeted vehicles promptly upon guest request. During winter weather, ensure valeted vehicles are cleared of snow in the early morning hours. Ensure all passengers wear seat belts and follow applicable traffic regulations. Extend warm greetings and exceptional service to all guests. WORK ENVIRONMENT This position involves frequent interaction in various areas including the front door, lobby, guest rooms, hallways, vehicles, Porte Cochere, sports club, and outdoor spaces. Requirements: At least 6 months of previous customer service experience, preferred. Ability to work early mornings, evenings, weekends and holidays required. Perfect driving record. Must be at least 18 years of age. Ability to work extended hours on an at-needed basis. Must have a clean driving record.

Description: Provide exceptional customer service to guests by taking orders, serving guests, satisfying guest needs, maintaining clean, safe and organized bar. Follow Forbes Travel Guide and AAA Four Diamond Service Expectations. WORK ENVIRONMENT All dining outlets as required ESSENTIAL JOB FUNCTIONS Receive and seat guests as needed. Provide details on the food and beverage offerings. Take orders, answer questions about menu items and deliver food and beverages. Maintain all liquor and wine par levels and complete daily or weekly requisitions. Closely monitor guests dining experiences and report any issues to Restaurant Manager. Follow and satisfy Forbes Travel Guide Service and AAA Four Diamond Service Expectations. Follow department opening/closing checklist procedures. Maintain impeccable standards of cleanliness. Create guest checks and payments. Responsible and accountable for all equipment and materials handled. Acquire and practice exceptional menu/wine/liquor knowledge and up-selling techniques. Attend training sessions and complete training project tasks. Communicate and maintain strong relationships with other departments. Contribute to overall resort team effort by completing additional duties as assigned. FORBES TRAVEL GUIDE BASIC STANDARDS Telephone conversation is calm and clear. The guest is always asked permission before being placed on hold. No telephone hold longer than 30 seconds without offering call-back. Staff acknowledges the guest when appropriate and reasonably possible. Staff is highly articulate and avoids slang and excessive use of phrase-fragments. Staff is polite and maintains a gracious tone and appropriate pace throughout the interaction. Staff readily smiles and maintains an engaging expression. Staff makes eye contact and keeps focus on the guest. Staff exhibits a genuine sense of interest and concern for the guest. Staff is thoughtful and intuitive, demonstrating anticipatory service when appropriate and helpful. Cross-departmental channels of communication among staff are consistent and complete. Staff performs the requirements of their department knowledgeably and proficiently. Staff can capably answer questions about the entire hotel or obtains effective and prompt assistance. The guest's name is used naturally as a signal of recognition. Staff closes interactions with polite, appropriate remarks. All staff encountered are wearing professional, clean and well-fitted uniforms. All staff encountered are extremely well-groomed. Staff maintains alert posture and behaves professionally in view of the guest. Staff does not decline any request without offering appropriate alternatives. The service is handled without excessive delays or interruptions. FOUR DIAMOND SERVICE EXPECTATIONS Guests are greeted promptly and cordially. Guests are acknowledged even if bartender is occupied. Guests' names are used at least three times during their meal. Bartender is able to make suggestions about food and wine and up-sell. Bartender is prepared to take guest/s order/s within one minute of greeting. Orders are taken correctly. First drinks are served within three minutes of ordering. Another drink is offered before the previous drink is finished. Bar is clean and maintained properly throughout experience. Vacated spaces at the bar and cocktail tables are cleared and cleaned quickly. If ordered, wine is presented and served expertly. Seating area is not cluttered with items not being used by the guests. Service is not obtrusive and bartender does not interrupt guest to perform service. Empty glasses, dishes and silverware are removed at the guests' request, if not during normal service sequence. Bartender provides attentive follow-up services. Bill is itemized correctly and presented in a timely manner. Guests are thanked and bid a pleasant farewell upon departure. The bartender is consistently cordial, professional and knowledgeable throughout the experience. All associates exhibit a professional vocabulary that is devoid of common slang. Guests are graciously escorted to areas when directions are requested. All associates consistently maintain eye contact with guests. There is evidence that all associates are empowered by management to resolve guest issues immediately. All staff associates fulfill guest's special request(s). All associates are appropriately attired; name tags are clearly visible. All associates demonstrate appropriate behavior and hygiene. Requirements: QUALIFICATIONS Essential: At least 1 year of bartending experience in an upscale restaurant. Polite, friendly demeanor. Neat, clean appearance. Willing to follow rules for sanitary food service. Ability to work quickly and efficiently to provide prompt, effective service. Ability to operate Micros to enter orders and prepare checks. Ability to work evenings, weekends and holidays as required. At least 21 years old to serve alcohol. SAFETY RESPONSIBILITIES All employees must learn and comply with all Resort safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features or equipment, machinery or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. This description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Full-time Description We are currently seeking a reliable and hardworking Banquet Houseman - PM shift to join our team. This role is essential in supporting the setup, maintenance, and breakdown of banquet events, ensuring that every detail meets our high standards of service and guest satisfaction. JOB OVERVIEW Set-up and break-down various meeting rooms and Banquet events to include meal and corporate meeting set-ups. Work with Banquet Servers to ensure a seamless transition during Banquet “flips.” ESSENTIAL JOB FUNCTIONS Receive and follow event order diagrams from Banquet Managers/Director of Banquets and set rooms accordingly. Execute changes given by Manager. Vacuum and dust all meeting and conference spaces as needed after break-down. Return all tables, chairs, etc. to proper storage areas. Break-down conference rooms not in use. Refresh meeting spaces when directed by management. Report any maintenance problems or changes to Banquet Managers/Director of Banquets. Organize and maintain storage closets and equipment rooms to include linens, tables, etc. Contribute to overall resort team effort by completing additional duties as assigned. WORK ENVIRONMENT Meeting rooms and Function spaces, off-premise functions, outdoor areas, including Birdwood Golf Course and outdoor events throughout the Resort. Requirements Essential: Willingness to work evenings, early mornings and weekends as required. Ability to work quickly and efficiently to provide prompt service. Responsible for arriving to work on-time or early for scheduled shift, in all weather conditions and as called upon. Ability to communicate effectively in English.

Job DescriptionDescription: The Laundry attendant position will play an essential role in the daily care of resort linens - washing, drying, folding, and preparing them for delivery to guest areas. Maintain the highest standards of cleanliness and efficiency. The physical location of the facility is at: 400 Earhart Dr. Charlottesville, VA 22903 Requirements: · Operate washers, dryers, and folding equipment. · Sort, inspect, and prepare linens for resort use. · Report damaged or stained items. · Maintain work area organization and safety. · Assist with inventory and deliveries as needed. · Qualifications: · Previous laundry or housekeeping experience preferred. · Reliable, team-oriented, and detail-focused. · Ability to lift up to 50 lbs and work in warm environments.

Description: Maintain the painting, wall repair and appearance of all facilities. Participate in any other department related work to support the team, installing and removing awnings, snow removal and cross-training with the Engineering Crew. Support the Emergency Response Team to handle emergencies around the property. ESSENTIAL JOB FUNCTIONS Work with computers for maintenance requests and building automation. Glaze windows. Scrape and sand-out roughness to prepare surfaces for priming/painting. Clean surface of mildew prior to priming/painting. Remove fixtures such as pictures and electric switch covers from walls prior to painting. Fill nail holes, cracks and joints with caulk, putty, plaster or other fill prior to priming. Spread drop cloth over floors and room furnishings and cover surfaces such as baseboards, door frames and windows to protect surfaces during painting. Paint surfaces with brushes, spray gun and/or paint rollers. Complete basic carpentry tasks (i.e. measuring, cutting, nailing, etc.) Repair bed posts. Complete drywall installation including taping and finishing joints and patches. Assist Engineers/Carpenter when necessary. Contribute to overall resort team effort by completing additional duties as assigned. WORK ENVIRONMENT: Guest rooms, (occupied and unoccupied) meeting rooms, The Sports Club, Birdwood Golf Course, dining rooms, kitchens, meeting space, Spa and all back-of house areas. Engineers should not enter dining rooms or meeting rooms during times of occupancy unless unavoidable. Work in occupied guest rooms will be at the guest request, only. Requirements: Essential: At least 6 months previous painting experience. Knowledge of preparation and painting of drywall, plaster, cinder block and stucco. Ability to cut in straight lines between colors. Ability to use nine-inch and sixteen-inch rollers. Ability to be productive while working independently. Responsible for arriving to work on-time or early for scheduled shift, in all weather conditions, and as called upon. Ability to communicate and work well with other team members. Ability to change tasks quickly as priorities change. Desirable: Skilled in plaster repairs. SAFETY RESPONSIBILITIES All employees must learn and comply with all Resort safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features or equipment, machinery or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. This description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Work outdoors throughout the summer season at the Aquatics facilities. Maintain the cleanliness for the pool and surrounding areas. Provide excellent customer service and enforce all policies and procedures to ensure the safety of all patrons. Assist the Aquatics Manager to ensure accurate pool chemistry. Supervise Aquatics Team Members, address patron issues when they arise and communicate Aquatics facilities/team needs with management. * Provide pool surveillance with 100% attention across different pools and locations. * Enforce all policies and procedures described in the Aquatics Staff Manual. * Play a key role in implementing the Emergency Action Plan when required. * Document all incidents on appropriate incident report forms. * Work with Aquatics Supervisor to bring facility up to operating conditions, including: * Cleaning and setting-up pool furniture (i.e. umbrellas, chairs, tables, etc.) * Cleaning facilities (i.e. Sports Club guardrooms, etc.) * Supervise the operations of the pool(s) in conjunction with the Aquatics Supervisor Requirements * Lifeguarding, First Aid, CPR for Professional Rescuer and AED Certified. * Ability to swim 150 yards/tread for two minutes/swim 50 yards non-stop. * Swim distance of 20 yards, retrieve a 10 pound brick in 7-10 feet, return to surface and swim on back to starting point. (1 minute 40 seconds) * Possess high level of responsibility and attention.

As a Court Maintenance Attendant, you will be responsible for maintaining indoor and outdoor tennis courts. Some essential job functions include, but are not limited to: Perform job duties in accordance with Boar's Head Mission and Vision statements and according to 4 Diamond Service Expectations. Maintain indoor tennis courts by: Cleaning the indoor tennis courts with the walk behind floor washer twice a year. Vacuuming the indoor courts as needed, and at least three times per week, with the Tenet court sweeper or walk behind vacuum. Emptying trash and picking-up balls. Providing water and ice using igloo thermos or other provisions. Securing nets, inspecting curtains and picking-up balls behind curtains. Inspecting behind curtains to maintain a safe playing environment. Maintain outdoor clay tennis courts by: Preparing all clay courts for the outdoor season, including hanging the outdoor seasonal awnings. Using golf cart and attachments to distribute material, rolling courts, supervising watering, hanging wind screens, correcting sprinkler malfunctions as directed by Supervisor and reporting problems to the Tournament Director and the Front Desk. Providing water and ice using igloo thermos or other provisions as needed. Requirements Ability to work independently and efficiently to accomplish job tasks. Good customer service skills. Previous court maintenance experience is preferred.

Job DescriptionDescription: Boar's Head Resort is seeking a dedicated and experienced Front Office Manager to oversee the daily operations of our resort's front office. Candidates must have prior experience in luxury hospitality environments, particularly within 4- or 5-star properties. The ideal candidate will ensure exceptional guest experiences, manage staff effectively, and maintain high standards of service. Key Responsibilities: - Supervise front office staff, including concierge - Ensure smooth check-in and check-out processes for guests - Address guest inquiries and resolve any issues promptly - Manage reservations and maintain accurate records - Collaborate with other departments to enhance guest satisfaction - Train and mentor front office staff to uphold service standards - Monitor and manage front office budgets and expenses - Implement and maintain front office policies and procedures Requirements: - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficient in hotel management software and Microsoft Office Suite - Ability to multitask and work in a fast-paced environment - Strong problem-solving skills and attention to detail - Flexibility to work various shifts, including weekends and holidays We offer a competitive salary and benefits package, along with opportunities for professional growth within our resort. If you are passionate about providing outstanding guest service and leading a dynamic team, we encourage you to apply.

Job DescriptionDescription: This working supervisory role ensures that the Front Desk, tennis courts and grounds at The Sports Club are operating according to Forbes Travel Guide, AAA 4 Diamond Service, Forbes Four Star, LVX, and Boar's Head CORE standards by providing exemplary customer experience. Supervises Operations Coordinators (Front Desk) to ensure efficient and smooth operations, producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests and members by providing accurate and timely information and services. Requirements: · Conduct daily inspection of Front Desk areas, lobby space, courts, surrounding grounds, etc. to ensure their cleanliness and orderly conditions. Report deficiencies from walk-through or when reported by Members, Guests, or team members to Engineering and IT via operating platform. · Oversee the lost and found, locker rentals, departmental registrations and other member services, utilizing various software platforms to complete tasks. · Assist with Court Maintenance, Fitness & Aquatics seasonal cleaning and operations as needed. · Demonstrate a hands-on approach, strong leadership skills and the ability to successfully train, guide and mentor team members, overseeing Ops Coordinator team. · Maintain any materials required in and around the Front Desk area with oversight from Operations Manager and/or Associate Operations Manager (i.e. sign-in sheets, brochures, etc.) · Assist with creating schedule for the Front Desk/Member Service Agents team, identifying/ providing Front Desk coverage in the event of absence. · Ensure all Club opening and closing procedures are executed appropriately. · Cross-train in Front Desk, Housekeeping and Court Maintenance operations. · Monitor member/guest activity, participate in merchandising, and manage inventory in the Pro Shop, offering assistance to members and guests when requested. · Respond to member billing inquiries in a timely fashion · Manage Resort Guest billing and usage in addition to Member Guest usage on a regular basis · Serve as Manager-on-duty as scheduled. · Assist with large-scale events, including tournaments and UVA matches, special events and Turkey Trot, occasionally on holidays · Maintain CPR Certification and implement emergency procedures when needed. · Maintain knowledge of all Sports Club Programs. · Complete monthly CC Expiring report and engage Ops Coordinators to update member payment methods. · Assist the Associate Operations Manager with hiring and training new Front Desk team members. · Hold Front Desk team members accountable for all associated Guest/Member-facing standards and operational procedures. · Adhere to and ensure adherence by all team members to Forbes Four Star standards, LVX, Boar's Head CORE standards and Boar's Head policies (as defined in the team member handbook).

Deliver exceptional service to all arriving and departing guests and sports club members by assisting with their luggage, parking vehicles, opening doors, and providing directions. Safely transport guests and sports club members to their desired destinations within the property as requested. Essential job duties include: Maintain an extensive knowledge of rooms, hotel facilities such as restaurants, lounges, entertainment venues, pools, gift stores, and their hours of operation. Communicate efficiently with the Front Desk to ensure seamless guest experiences. Notify Housekeeping and Engineering of areas in the hotel needing maintenance, including parking lots. Direct guests to the Front Desk or meeting rooms as needed. Assist guests with luggage, ensuring a smooth and welcoming escort to their rooms. Keep luggage and golf carts organized in designated areas, handling all property with care to prevent damage. Ensure all luggage stored in the bell closet is tagged with a claim check. Maintain cleanliness in the lobby, baggage storage room, Porte Cochere, parking lots, and Business Center at all times. Safely transport guests to and from their destinations while adhering to traffic laws. Provide shuttle transportation for J1 employees between work and home, ensuring timely pick-up and drop-off services. Maintain an accurate schedule for J1 shuttle operations and inform employees of their assigned transportation times. Approach and greet arriving vehicles, opening and closing doors while welcoming guests prior to their introduction at the Front Desk. Ensure the Porte cochere entrance is staffed and welcoming at all times. Inspect and tag vehicles for pre-existing damage before valet parking. Retrieve valeted vehicles promptly upon guest request. During winter weather, ensure valeted vehicles are cleared of snow in the early morning hours. Ensure all passengers wear seat belts and follow applicable traffic regulations. Extend warm greetings and exceptional service to all guests. WORK ENVIRONMENT This position involves frequent interaction in various areas including the front door, lobby, guest rooms, hallways, vehicles, Porte Cochere, sports club, and outdoor spaces. Requirements At least 6 months of previous customer service experience, preferred. Ability to work early mornings, evenings, weekends and holidays required. Perfect driving record. Must be at least 18 years of age. Ability to work extended hours on an at-needed basis. Must have a clean driving record.